2019 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 46 35 0 16 4 0 0 81 19 26
2019 Non-visible minority 36 47 5 10 3 0 0 83 12 115
2017 Visible minority 32 38 14 10 6 0 0 70 16 17
2017 Non-visible minority 26 55 4 10 4 0 0 82 14 117
2014 Visible minority 46 50 0 4 0 0 0 96 4 23
2014 Non-visible minority 41 41 3 9 4 1 0 83 13 151
2011 Visible minority 45 35 12 8 0 0 0 80 8 25
2011 Non-visible minority 39 49 2 9 1 1 0 88 10 146
2008 Visible minority 46 35 0 12 8 0 0 81 19 26
2008 Non-visible minority 39 44 3 12 1 0 1 83 14 134

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 80 16 0 0 4 0 0 96 4 26
2019 Non-visible minority 69 22 4 4 1 0 0 91 5 113
2017 Visible minority 66 17 0 17 0 0 0 83 17 17
2017 Non-visible minority 66 23 3 6 2 0 0 89 8 117
2014 Visible minority 95 5 0 0 0 0 0 100 0 23
2014 Non-visible minority 64 18 8 6 2 1 1 83 8 151
2011 Visible minority 69 13 8 10 0 0 0 82 10 25
2011 Non-visible minority 62 24 7 5 2 1 1 86 7 146
2008 Visible minority 58 19 4 12 8 0 0 77 19 26
2008 Non-visible minority 65 19 4 9 2 0 1 84 11 134

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 52 36 8 4 0 0 0 88 4 26
2019 Non-visible minority 52 35 4 8 1 0 0 87 8 115
2017 Visible minority 55 24 5 0 15 0 0 79 15 17
2017 Non-visible minority 48 44 0 6 2 0 0 92 8 117
2014 Visible minority 64 25 0 5 6 0 0 90 10 23
2014 Non-visible minority 53 37 3 5 1 1 0 90 7 151
2011 Visible minority 64 20 12 4 0 0 0 84 4 25
2011 Non-visible minority 58 27 5 6 4 1 0 86 9 147

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 19 8 19 4 0 0 70 22 26
2019 Non-visible minority 43 42 7 6 2 0 0 86 8 115
2018 Visible minority 33 34 0 22 7 0 4 70 30 24
2018 Non-visible minority 41 42 7 8 1 1 0 84 9 110
2017 Visible minority 41 39 20 0 0 0 0 80 0 17
2017 Non-visible minority 40 36 13 7 3 0 0 76 11 117
2014 Visible minority 46 27 16 4 6 0 0 74 10 23
2014 Non-visible minority 49 36 6 5 3 1 1 86 8 151
2011 Visible minority 43 32 11 13 0 0 0 75 13 25
2011 Non-visible minority 44 37 7 6 1 1 3 84 8 147
2008 Visible minority 31 31 12 12 8 4 4 67 21 26
2008 Non-visible minority 36 40 9 11 2 1 1 77 14 134

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 57 23 12 8 0 0 0 81 8 26
2019 Non-visible minority 54 36 7 2 1 0 0 91 2 112
2017 Visible minority 51 34 10 0 5 0 0 86 5 17
2017 Non-visible minority 61 32 3 2 2 0 0 93 4 117
2014 Visible minority 70 27 4 0 0 0 0 96 0 23
2014 Non-visible minority 59 31 3 5 1 1 0 91 6 151

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 58 21 4 12 4 0 0 80 16 26
2019 Non-visible minority 65 24 5 3 1 0 2 90 4 114
2018 Visible minority 61 14 21 4 0 0 0 75 4 24
2018 Non-visible minority 61 23 3 9 1 2 1 87 10 111
2017 Visible minority 61 19 6 14 0 0 0 80 14 17
2017 Non-visible minority 59 22 12 6 1 0 1 82 7 116
2014 Visible minority 69 16 9 6 0 0 0 85 6 23
2014 Non-visible minority 63 24 4 5 3 1 0 88 8 151
2011 Visible minority 55 25 8 12 0 0 0 81 12 25
2011 Non-visible minority 59 28 3 7 1 1 1 89 8 146

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 47 42 8 4 0 0 0 88 4 26
2019 Non-visible minority 54 32 8 3 1 0 0 87 5 115
2018 Visible minority 38 40 0 9 13 0 0 78 22 24
2018 Non-visible minority 50 41 5 3 2 0 0 91 5 111
2017 Visible minority 61 19 5 9 6 0 0 80 15 17
2017 Non-visible minority 44 41 8 3 5 0 0 84 7 117
2014 Visible minority 69 13 5 14 0 0 0 82 14 23
2014 Non-visible minority 54 35 7 4 1 0 0 88 5 151
2011 Visible minority 60 28 12 0 0 0 0 88 0 25
2011 Non-visible minority 60 27 6 3 4 1 0 87 7 147
2008 Visible minority 42 38 12 0 4 0 4 84 4 26
2008 Non-visible minority 51 37 7 4 2 0 0 87 6 134

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 47 12 4 4 0 0 81 8 26
2019 Non-visible minority 48 30 14 7 1 0 0 78 8 115
2018 Visible minority 38 41 4 5 12 0 0 79 17 24
2018 Non-visible minority 48 29 10 9 3 1 0 78 12 111
2017 Visible minority 45 30 5 15 5 0 0 75 20 17
2017 Non-visible minority 42 39 11 5 2 0 1 81 7 117
2014 Visible minority 41 33 13 8 5 0 0 74 13 23
2014 Non-visible minority 49 30 9 7 5 0 0 79 12 151
2011 Visible minority 40 44 9 0 8 0 0 83 8 25
2011 Non-visible minority 44 37 8 7 4 1 1 82 11 147

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 42 4 12 0 0 0 85 12 26
2019 Non-visible minority 40 39 11 7 2 0 0 80 9 115
2018 Visible minority 38 25 13 20 5 0 0 62 25 24
2018 Non-visible minority 37 41 9 12 1 1 0 78 13 111
2017 Visible minority 46 40 9 5 0 0 0 86 5 17
2017 Non-visible minority 35 41 9 7 6 0 2 78 13 117

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 65 27 7 0 0 0 0 93 0 26
2019 Non-visible minority 56 35 5 1 2 0 0 91 3 115
2018 Visible minority 56 27 17 0 0 0 0 83 0 24
2018 Non-visible minority 63 28 4 2 2 1 0 92 4 109
2017 Visible minority 52 43 0 5 0 0 0 95 5 17
2017 Non-visible minority 52 34 7 5 2 0 0 86 7 117
2014 Visible minority 66 30 0 4 0 0 0 96 4 23
2014 Non-visible minority 56 33 8 1 1 0 0 89 2 151
2011 Visible minority 59 37 4 0 0 0 0 96 0 25
2011 Non-visible minority 63 28 6 2 1 1 0 91 3 147
2008 Visible minority 50 38 8 0 4 0 0 88 4 26
2008 Non-visible minority 63 28 3 4 1 1 0 92 5 134

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 20 20 4 8 0 0 68 12 26
2019 Non-visible minority 53 34 7 4 3 0 0 87 6 115
2018 Visible minority 30 35 22 0 12 0 0 65 12 24
2018 Non-visible minority 51 35 7 5 3 0 0 85 8 109
2017 Visible minority 41 29 10 0 20 0 0 70 20 17
2017 Non-visible minority 45 33 12 7 3 0 0 78 10 116

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 64 25 11 0 0 0 0 89 0 25
2019 Non-visible minority 65 27 5 1 2 0 0 92 3 113
2018 Visible minority 50 33 12 0 5 0 0 83 5 24
2018 Non-visible minority 65 29 5 1 1 0 0 93 2 109
2017 Visible minority 67 13 14 0 6 0 0 80 6 17
2017 Non-visible minority 58 32 6 4 1 0 0 90 4 117
2014 Visible minority 79 9 12 0 0 0 0 88 0 23
2014 Non-visible minority 70 24 3 3 0 0 0 94 3 151
2011 Visible minority 67 22 8 4 0 0 0 89 4 25
2011 Non-visible minority 70 22 5 1 0 1 0 93 1 147

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 47 29 8 16 0 0 0 76 16 25
2019 Non-visible minority 44 43 7 4 2 0 0 86 7 114
2018 Visible minority 34 42 4 4 16 0 0 76 20 24
2018 Non-visible minority 54 32 4 7 2 2 0 87 9 109
2017 Visible minority 30 45 5 14 6 0 0 75 20 17
2017 Non-visible minority 44 36 11 5 4 0 0 80 9 117
2014 Visible minority 51 31 8 9 0 0 0 83 9 23
2014 Non-visible minority 44 33 14 3 5 1 0 77 8 151
2011 Visible minority 40 52 4 0 4 0 0 92 4 25
2011 Non-visible minority 51 29 8 8 2 1 1 81 10 146

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 31 12 4 4 0 0 80 8 26
2019 Non-visible minority 54 33 9 3 1 0 0 88 3 115
2018 Visible minority 31 31 26 9 3 0 0 62 12 24
2018 Non-visible minority 60 30 5 5 1 0 0 90 6 108
2017 Visible minority 40 40 0 5 15 0 0 80 20 17
2017 Non-visible minority 42 43 7 3 3 0 1 86 6 117
2014 Visible minority 41 32 4 14 10 0 0 72 24 23
2014 Non-visible minority 53 25 13 5 3 1 0 79 8 151

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 50 12 4 4 0 0 80 8 26
2019 Non-visible minority 49 36 11 3 1 0 0 85 4 115
2018 Visible minority 30 53 9 4 4 0 0 83 8 24
2018 Non-visible minority 47 35 7 8 1 1 0 83 9 108
2017 Visible minority 47 33 20 0 0 0 0 80 0 17
2017 Non-visible minority 36 43 12 5 4 0 0 79 9 117
2014 Visible minority 59 36 5 0 0 0 0 95 0 23
2014 Non-visible minority 51 35 6 5 2 1 0 87 7 150
2011 Visible minority 51 28 17 4 0 0 0 79 4 25
2011 Non-visible minority 54 30 7 5 2 2 1 86 7 146

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 46 8 4 0 0 0 88 4 26
2019 Non-visible minority 54 37 6 2 1 0 0 91 3 115
2018 Visible minority 46 28 17 4 0 5 0 78 5 24
2018 Non-visible minority 58 31 5 4 2 0 0 89 6 109
2017 Visible minority 57 23 9 5 6 0 0 80 11 17
2017 Non-visible minority 50 35 7 4 3 1 0 86 7 116
2014 Visible minority 63 23 9 6 0 0 0 85 6 23
2014 Non-visible minority 62 26 7 3 1 0 0 88 5 151
2011 Visible minority 59 37 4 0 0 0 0 96 0 25
2011 Non-visible minority 59 29 7 4 1 1 0 89 5 147
2008 Visible minority 46 42 4 4 4 0 0 88 8 26
2008 Non-visible minority 55 36 4 4 1 0 0 91 4 134

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 37 23 9 4 0 0 64 13 26
2019 Non-visible minority 43 27 14 9 7 0 0 70 15 115
2018 Visible minority 32 36 4 10 12 0 5 72 24 23
2018 Non-visible minority 37 33 18 8 4 1 0 70 12 111
2017 Visible minority 24 38 27 6 5 0 0 62 11 17
2017 Non-visible minority 34 40 12 7 5 1 1 76 11 117
2014 Visible minority 58 21 17 0 4 0 0 78 4 23
2014 Non-visible minority 45 32 12 5 3 1 1 79 9 151
2011 Visible minority 40 29 15 12 4 0 0 69 15 25
2011 Non-visible minority 37 28 22 8 5 1 0 65 13 147
2008 Visible minority 31 42 19 4 0 0 4 76 4 26
2008 Non-visible minority 31 28 22 14 5 1 0 59 20 134

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 9 27 23 22 19 0 0 41 36 26
2019 Non-visible minority 5 17 38 28 11 1 0 39 23 115
2018 Visible minority 5 21 33 21 16 0 4 38 27 24
2018 Non-visible minority 8 27 26 21 14 2 2 36 36 111
2017 Visible minority 12 25 30 5 12 9 8 20 44 17
2017 Non-visible minority 13 29 33 14 9 1 1 24 43 117
2014 Visible minority 5 21 34 27 9 0 4 37 27 22
2014 Non-visible minority 1 16 36 26 19 1 1 45 18 150
2011 Visible minority 12 15 12 31 16 8 5 54 32 25
2011 Non-visible minority 4 21 31 26 14 1 4 41 26 146
2008 Visible minority 8 15 46 23 0 0 8 25 25 26
2008 Non-visible minority 5 28 38 17 9 2 2 27 34 133

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 13 12 27 24 24 0 0 48 24 26
2019 Non-visible minority 1 10 24 34 29 1 1 64 11 114
2018 Visible minority 0 13 33 27 22 0 5 52 13 24
2018 Non-visible minority 4 18 29 25 20 3 0 46 24 111
2017 Visible minority 9 10 27 36 18 0 0 54 19 17
2017 Non-visible minority 10 12 26 27 19 1 5 49 23 117
2014 Visible minority 6 5 26 32 22 0 8 59 12 22
2014 Non-visible minority 2 7 19 35 31 2 4 70 9 151
2011 Visible minority 4 0 21 42 25 8 0 73 4 25
2011 Non-visible minority 4 11 21 34 23 3 6 61 16 147
2008 Visible minority 0 0 42 31 8 0 19 48 0 26
2008 Non-visible minority 2 14 31 25 20 4 4 48 18 134

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 8 12 15 44 21 0 0 65 19 26
2019 Non-visible minority 4 14 29 33 18 3 0 52 18 113
2018 Visible minority 7 18 21 18 32 5 0 52 26 24
2018 Non-visible minority 1 11 33 34 17 3 0 53 12 110
2017 Visible minority 12 15 31 24 10 0 8 37 29 17
2017 Non-visible minority 5 15 33 28 15 1 3 45 21 117
2014 Visible minority 9 17 33 24 13 0 4 39 27 23
2014 Non-visible minority 5 14 27 25 26 1 2 53 19 151
2011 Visible minority 8 8 27 34 15 8 0 54 16 25
2011 Non-visible minority 10 11 33 24 17 1 4 43 22 147
2008 Visible minority 12 12 27 31 8 0 12 43 26 26
2008 Non-visible minority 17 20 32 16 10 2 5 27 39 133

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 0 9 19 42 30 0 0 72 9 26
2019 Non-visible minority 1 3 25 39 31 0 1 70 5 115
2018 Visible minority 0 17 18 32 34 0 0 66 17 24
2018 Non-visible minority 3 6 26 32 29 4 1 64 9 110
2017 Visible minority 6 11 27 19 36 0 0 55 17 17
2017 Non-visible minority 2 7 32 32 22 1 4 56 10 117
2014 Visible minority 0 4 15 56 21 0 4 79 5 23
2014 Non-visible minority 0 8 27 41 22 1 1 64 8 149
2011 Visible minority 0 8 15 36 23 8 10 72 10 25
2011 Non-visible minority 6 9 29 30 24 1 2 55 15 147
2008 Visible minority 8 12 35 31 8 0 8 42 21 26
2008 Non-visible minority 6 18 27 31 15 1 2 47 25 134

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 13 12 27 30 14 4 0 46 25 26
2019 Non-visible minority 12 19 27 22 16 1 3 39 32 115
2018 Visible minority 13 17 17 29 14 5 5 48 33 24
2018 Non-visible minority 18 21 26 20 14 1 0 34 39 110
2017 Visible minority 17 16 16 5 29 9 8 41 39 17
2017 Non-visible minority 15 29 24 15 14 0 2 30 45 117
2014 Visible minority 9 15 29 23 16 0 8 43 26 23
2014 Non-visible minority 5 18 31 25 17 1 2 43 24 151
2011 Visible minority 11 15 9 31 20 8 5 59 31 25
2011 Non-visible minority 12 24 27 20 12 1 5 34 38 147
2008 Visible minority 4 27 27 31 4 0 8 38 33 26
2008 Non-visible minority 14 27 23 20 11 2 2 32 43 133

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 16 4 32 23 24 0 0 47 20 26
2019 Non-visible minority 2 10 25 30 30 3 0 62 13 115
2018 Visible minority 0 0 34 40 21 5 0 64 0 24
2018 Non-visible minority 5 14 23 34 20 3 1 57 19 111
2017 Visible minority 9 10 11 38 14 9 8 63 23 17
2017 Non-visible minority 6 13 22 29 22 2 6 55 21 116
2014 Visible minority 0 10 12 40 22 8 8 73 12 23
2014 Non-visible minority 1 6 19 33 36 2 3 72 8 151
2011 Visible minority 0 9 15 31 23 14 8 70 11 25
2011 Non-visible minority 5 14 20 31 23 3 5 58 20 147
2008 Visible minority 4 19 31 35 0 4 8 39 26 26
2008 Non-visible minority 5 20 32 24 14 6 0 41 26 133

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 0 4 43 37 17 0 0 54 4 26
2019 Non-visible minority 5 12 35 25 21 3 0 47 17 115
2018 Visible minority 5 12 30 20 28 4 0 51 18 24
2018 Non-visible minority 3 12 38 25 19 3 1 45 16 111
2017 Visible minority 6 18 23 16 28 0 8 48 27 17
2017 Non-visible minority 4 15 33 27 18 1 3 46 20 117
2014 Visible minority 4 10 38 25 19 0 4 45 15 23
2014 Non-visible minority 5 9 31 32 20 1 1 53 15 151

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 12 12 30 27 18 0 0 45 24 26
2019 Non-visible minority 10 22 34 18 17 0 0 35 32 115
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 78 15 0 8 0 0 0 92 8 26
2019 Non-visible minority 75 17 4 2 1 0 1 93 3 115
2017 Visible minority 60 28 0 12 0 0 0 88 12 17
2017 Non-visible minority 71 20 2 5 2 0 0 91 7 117
2014 Visible minority 96 4 0 0 0 0 0 100 0 23
2014 Non-visible minority 72 15 3 6 2 1 1 88 8 151
2011 Visible minority 71 25 4 0 0 0 0 96 0 25
2011 Non-visible minority 73 17 3 5 1 1 1 91 6 146
2008 Visible minority 84 4 0 8 0 0 4 92 8 25
2008 Non-visible minority 81 11 2 2 3 0 1 92 5 134

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 17 8 28 8 4 0 54 37 26
2019 Non-visible minority 41 31 11 8 0 4 6 79 9 115
2018 Visible minority 31 23 8 18 16 0 4 56 35 24
2018 Non-visible minority 35 25 15 8 4 10 4 69 14 110
2017 Visible minority 20 26 20 20 10 5 0 48 32 17
2017 Non-visible minority 32 25 17 13 4 7 2 63 19 117
2014 Visible minority 42 9 14 9 14 8 5 58 26 23
2014 Non-visible minority 43 29 11 4 7 3 3 76 12 151

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 38 39 4 8 12 0 0 77 19 26
2019 Non-visible minority 59 31 4 5 0 1 0 91 5 115
2018 Visible minority 43 17 9 21 10 0 0 60 31 23
2018 Non-visible minority 57 26 10 6 0 1 0 84 6 110
2017 Visible minority 37 28 10 5 20 0 0 65 25 17
2017 Non-visible minority 49 30 10 8 2 1 0 79 10 117
2014 Visible minority 46 18 13 13 10 0 0 64 23 23
2014 Non-visible minority 59 27 2 6 3 1 1 88 10 151

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 32 5 8 4 0 0 83 12 25
2019 Non-visible minority 70 23 3 4 0 0 0 93 4 114
2018 Visible minority 63 18 11 4 4 0 0 81 8 24
2018 Non-visible minority 63 26 8 2 0 1 0 90 2 111
2017 Visible minority 49 27 6 14 5 0 0 75 18 17
2017 Non-visible minority 47 43 8 1 1 0 0 90 2 117
2014 Visible minority 45 31 15 9 0 0 0 76 9 23
2014 Non-visible minority 61 34 1 3 1 0 0 95 4 151

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 35 12 4 7 0 0 76 12 26
2019 Non-visible minority 62 33 2 2 0 2 0 96 2 115
2018 Visible minority 34 42 13 3 8 0 0 76 11 24
2018 Non-visible minority 60 30 5 3 1 1 0 92 4 111
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 24 23 8 0 0 0 69 8 26
2019 Non-visible minority 65 22 6 2 1 1 4 92 3 115

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 32 8 12 0 0 0 81 12 26
2019 Non-visible minority 51 36 9 3 0 0 1 88 3 115
2018 Visible minority 51 34 7 4 4 0 0 85 8 24
2018 Non-visible minority 52 32 8 3 3 2 1 87 6 111
2017 Visible minority 51 40 0 0 9 0 0 91 9 17
2017 Non-visible minority 46 35 10 3 4 0 1 82 7 117
2014 Visible minority 60 21 6 8 5 0 0 81 13 23
2014 Non-visible minority 56 20 12 7 4 1 1 77 11 151
2011 Visible minority 56 31 9 0 4 0 0 87 4 25
2011 Non-visible minority 51 33 5 8 2 1 1 85 10 147
2008 Visible minority 64 20 8 4 0 4 0 88 4 25
2008 Non-visible minority 53 28 11 6 1 1 1 82 7 134

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 28 19 0 4 0 0 76 4 26
2019 Non-visible minority 58 34 5 2 0 1 1 94 2 114
2018 Visible minority 47 44 9 0 0 0 0 91 0 24
2018 Non-visible minority 65 23 6 3 1 1 1 89 4 110
2017 Visible minority 59 28 0 5 0 0 9 95 5 17
2017 Non-visible minority 52 28 14 1 3 1 1 82 4 117
2014 Visible minority 69 8 14 4 5 0 0 77 9 23
2014 Non-visible minority 57 26 8 6 1 1 1 84 8 151
2011 Visible minority 72 24 0 0 4 0 0 96 4 25
2011 Non-visible minority 61 21 6 5 3 2 1 85 9 147
2008 Visible minority 76 8 8 4 0 4 0 88 4 25
2008 Non-visible minority 54 28 9 4 1 2 2 86 5 134

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 52 20 16 12 0 0 0 73 12 26
2019 Non-visible minority 56 32 9 2 0 0 1 90 2 114
2018 Visible minority 52 37 7 4 0 0 0 89 4 24
2018 Non-visible minority 56 32 4 6 1 1 1 89 7 111
2017 Visible minority 52 23 11 5 0 0 9 83 5 17
2017 Non-visible minority 48 35 6 6 5 1 0 83 11 116
2014 Visible minority 58 33 0 4 5 0 0 91 9 23
2014 Non-visible minority 53 31 9 3 2 1 1 86 5 151
2011 Visible minority 45 39 15 0 0 0 0 85 0 25
2011 Non-visible minority 57 26 4 5 6 1 1 85 11 147
2008 Visible minority 72 20 8 0 0 0 0 92 0 25
2008 Non-visible minority 52 33 7 4 2 1 1 86 6 134

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 81 12 4 4 0 0 0 92 4 26
2019 Non-visible minority 85 11 1 2 0 0 1 97 2 115
2017 Visible minority 81 5 0 0 0 0 14 100 0 17
2017 Non-visible minority 80 16 2 1 0 0 1 97 1 117
2014 Visible minority 100 0 0 0 0 0 0 100 0 23
2014 Non-visible minority 86 9 1 3 1 0 1 95 4 151
2011 Visible minority 96 4 0 0 0 0 0 100 0 25
2011 Non-visible minority 83 10 1 3 1 1 1 95 4 147
2008 Visible minority 88 12 0 0 0 0 0 100 0 26
2008 Non-visible minority 86 8 1 4 0 1 1 95 4 133

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 54 23 16 7 0 0 0 77 7 26
2019 Non-visible minority 70 20 4 3 0 1 3 93 3 114
2017 Visible minority 80 8 12 0 0 0 0 88 0 17
2017 Non-visible minority 69 17 4 4 2 0 4 90 6 116
2014 Visible minority 70 20 0 6 4 0 0 90 10 23
2014 Non-visible minority 66 20 7 2 1 1 2 89 4 151
2011 Visible minority 56 21 20 0 0 4 0 80 0 25
2011 Non-visible minority 53 25 8 6 3 3 1 82 10 147

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 60 24 16 0 0 0 0 84 0 26
2019 Non-visible minority 68 26 4 2 0 0 1 94 2 115
2018 Visible minority 73 24 3 0 0 0 0 97 0 24
2018 Non-visible minority 75 15 5 4 0 0 1 91 4 111
2017 Visible minority 58 29 5 9 0 0 0 86 9 17
2017 Non-visible minority 67 19 8 3 1 0 1 87 4 116

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 55 29 4 12 0 0 0 84 12 26
2019 Non-visible minority 64 23 10 1 1 0 1 88 2 115
2018 Visible minority 57 32 11 0 0 0 0 89 0 24
2018 Non-visible minority 65 22 8 3 1 1 1 89 4 111
2017 Visible minority 58 33 9 0 0 0 0 91 0 17
2017 Non-visible minority 60 19 12 4 4 0 1 80 8 116
2014 Visible minority 65 26 0 4 5 0 0 91 9 23
2014 Non-visible minority 62 21 8 5 3 1 1 85 8 151
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 24 12 7 8 0 0 73 15 26
2019 Non-visible minority 49 28 11 8 2 3 0 79 10 115
2018 Visible minority 51 28 12 4 4 0 0 80 8 24
2018 Non-visible minority 51 27 14 3 2 4 0 81 5 111
2017 Visible minority 39 31 14 0 11 5 0 73 11 17
2017 Non-visible minority 35 35 14 10 2 3 0 73 12 117
2014 Visible minority 45 32 13 0 6 4 0 80 6 23
2014 Non-visible minority 48 32 9 6 4 2 0 81 10 151
2011 Visible minority 53 32 8 4 0 4 0 88 4 25
2011 Non-visible minority 40 38 10 6 3 3 0 81 9 146

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 29 12 17 4 0 0 68 20 25
2019 Non-visible minority 43 31 13 10 3 2 0 74 13 113
2018 Visible minority 38 37 13 4 4 4 0 78 9 24
2018 Non-visible minority 33 39 14 9 2 3 1 74 11 110
2017 Visible minority 26 44 19 0 11 0 0 70 11 17
2017 Non-visible minority 28 33 15 16 7 1 0 62 23 117
2014 Visible minority 43 24 27 0 6 0 0 67 6 23
2014 Non-visible minority 46 34 7 10 3 2 0 81 13 151
2011 Visible minority 41 43 12 4 0 0 0 84 4 25
2011 Non-visible minority 43 33 11 9 4 1 0 77 12 147
2008 Visible minority 48 28 12 8 0 4 0 79 8 25
2008 Non-visible minority 35 32 11 13 8 1 0 68 21 134

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 34 15 12 0 0 0 74 12 26
2019 Non-visible minority 26 34 18 12 4 5 0 64 17 115
2018 Visible minority 30 24 26 16 0 4 0 56 17 24
2018 Non-visible minority 21 33 26 13 1 5 1 58 15 110
2017 Visible minority 20 41 5 28 6 0 0 60 35 17
2017 Non-visible minority 18 34 15 21 6 6 0 55 29 117
2014 Visible minority 37 27 19 9 0 8 0 70 10 23
2014 Non-visible minority 33 38 12 11 3 3 0 73 15 151
2011 Visible minority 28 57 4 4 4 4 0 88 8 25
2011 Non-visible minority 24 47 13 8 3 6 0 75 12 146
2008 Visible minority 44 28 16 4 0 8 0 78 4 25
2008 Non-visible minority 17 41 17 13 7 4 0 61 21 134

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 30 12 23 4 0 0 60 27 26
2019 Non-visible minority 29 31 19 13 6 3 0 62 19 115
2018 Visible minority 25 37 13 21 4 0 0 61 26 24
2018 Non-visible minority 22 36 19 13 5 4 1 61 19 111
2017 Visible minority 33 40 10 10 6 0 0 74 17 17
2017 Non-visible minority 19 35 16 21 7 3 0 55 28 117
2014 Visible minority 42 38 10 4 0 5 0 84 5 23
2014 Non-visible minority 33 41 14 7 4 1 0 74 12 151
2011 Visible minority 32 53 4 12 0 0 0 85 12 25
2011 Non-visible minority 23 47 10 13 5 2 0 71 18 146
2008 Visible minority 36 36 12 12 0 4 0 75 13 25
2008 Non-visible minority 25 43 7 18 5 1 0 69 23 134

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 60 28 4 4 4 0 0 88 8 26
2019 Non-visible minority 61 30 9 0 0 0 0 91 0 115
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 46 38 0 16 0 0 0 84 16 26
2019 Non-visible minority 36 46 9 7 1 1 0 83 8 114
2018 Visible minority 39 45 8 8 0 0 0 84 8 24
2018 Non-visible minority 34 42 12 8 2 2 0 77 10 111
2017 Visible minority 52 28 0 20 0 0 0 80 20 17
2017 Non-visible minority 30 47 13 7 3 0 0 77 10 117
2014 Visible minority 63 28 9 0 0 0 0 91 0 23
2014 Non-visible minority 56 31 12 0 1 0 0 87 1 151
2011 Visible minority 45 43 4 8 0 0 0 88 8 25
2011 Non-visible minority 43 39 5 9 2 1 0 83 12 146

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 24 15 19 8 4 0 56 28 26
2019 Non-visible minority 28 32 16 18 3 4 0 63 21 114

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 29 13 19 0 0 0 68 19 25
2019 Non-visible minority 48 32 7 9 0 1 3 83 9 114
2018 Visible minority 37 30 8 9 11 0 5 71 21 24
2018 Non-visible minority 42 29 15 8 1 3 2 74 10 110
2017 Visible minority 57 10 14 11 0 8 0 73 12 17
2017 Non-visible minority 40 34 12 10 2 1 1 75 13 117
2014 Visible minority 52 24 15 0 4 5 0 80 4 23
2014 Non-visible minority 61 24 8 3 1 2 1 88 4 151
2011 Visible minority 39 32 13 8 8 0 0 72 15 25
2011 Non-visible minority 50 29 6 8 3 2 1 82 11 146
2008 Visible minority 42 38 4 0 8 8 0 88 8 26
2008 Non-visible minority 43 34 4 13 3 2 1 79 16 134

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 33 12 12 4 0 0 72 16 26
2019 Non-visible minority 47 38 11 2 0 2 1 87 2 115
2018 Visible minority 44 40 12 4 0 0 0 84 4 23
2018 Non-visible minority 38 39 16 4 1 3 0 78 5 108

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 18 19 23 16 12 12 0 42 32 26
2019 Non-visible minority 33 26 12 8 4 11 5 71 14 115
2018 Visible minority 17 24 13 9 17 16 4 51 32 24
2018 Non-visible minority 30 25 21 8 2 9 5 64 11 111
2017 Visible minority 39 15 12 6 15 5 8 62 24 17
2017 Non-visible minority 23 24 23 8 4 15 3 57 15 117
2014 Visible minority 16 25 17 10 4 27 0 57 19 23
2014 Non-visible minority 31 29 9 13 8 5 4 67 23 151
2011 Visible minority 27 17 24 12 4 8 9 52 19 25
2011 Non-visible minority 32 22 18 9 6 8 5 62 17 147

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 20 19 12 16 4 0 51 28 26
2019 Non-visible minority 31 33 17 11 5 3 1 67 16 115
2018 Visible minority 30 25 13 12 13 8 0 59 27 24
2018 Non-visible minority 33 31 16 13 4 3 1 66 17 110
2017 Visible minority 29 25 21 11 14 0 0 54 25 17
2017 Non-visible minority 30 44 9 11 5 2 0 75 16 115
2014 Visible minority 20 45 17 5 6 8 0 70 11 23
2014 Non-visible minority 42 33 10 7 4 3 1 78 12 151
2011 Visible minority 23 32 24 4 8 5 4 60 13 25
2011 Non-visible minority 37 40 11 8 1 1 2 80 9 147
2008 Visible minority 27 35 12 15 8 0 4 64 24 26
2008 Non-visible minority 30 40 8 12 8 1 0 71 20 134

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 17 24 4 24 23 8 0 44 51 26
2019 Non-visible minority 26 25 17 15 10 2 6 55 27 114
2018 Visible minority 25 4 7 31 29 4 0 31 62 23
2018 Non-visible minority 19 16 20 28 7 5 6 39 39 111
2017 Visible minority 25 29 11 17 19 0 0 54 35 17
2017 Non-visible minority 8 31 20 13 16 6 7 44 34 117
2014 Visible minority 30 30 13 16 10 0 0 60 27 23
2014 Non-visible minority 18 19 17 22 17 5 1 39 42 151
2011 Visible minority 19 24 25 8 12 9 4 50 22 25
2011 Non-visible minority 21 19 16 21 16 1 7 43 40 147
2008 Visible minority 12 19 23 19 15 8 4 35 39 26
2008 Non-visible minority 10 23 15 24 20 4 4 36 48 134

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 60 16 15 9 0 0 0 76 9 26
2019 Non-visible minority 61 23 8 3 1 0 5 88 4 114

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 64 12 17 4 0 0 4 79 4 26
2019 Non-visible minority 64 8 5 2 6 2 13 85 9 114

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 31 9 12 0 0 4 78 12 25
2019 Non-visible minority 66 14 8 7 0 3 3 84 8 114

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 15 15 4 9 0 7 70 14 26
2019 Non-visible minority 57 16 10 6 2 3 6 80 9 115

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 54 19 8 4 8 4 4 79 12 26
2019 Non-visible minority 67 10 5 7 3 4 5 84 10 114

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 88 9 0 0 0 0 4 100 0 26
2019 Non-visible minority 74 12 3 1 2 2 6 94 3 115

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 70 8 7 4 8 4 0 81 12 26
2019 Non-visible minority 87 6 0 0 0 2 5 100 0 114

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 100 0 0 0 0 0 0 100 0 25
2019 Non-visible minority 85 4 2 0 0 1 8 98 0 115

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 43 19 4 0 4 0 76 4 26
2019 Non-visible minority 34 46 14 3 1 3 0 82 4 113
2018 Visible minority 22 34 20 8 9 8 0 60 18 24
2018 Non-visible minority 40 38 12 7 1 3 0 80 8 110
2017 Visible minority 36 28 11 25 0 0 0 63 25 17
2017 Non-visible minority 29 42 13 9 4 3 0 73 14 117

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 31 13 16 0 0 0 72 16 25
2019 Non-visible minority 65 31 3 0 0 1 0 97 0 112
2018 Visible minority 35 44 9 8 4 0 0 79 11 24
2018 Non-visible minority 68 19 7 4 0 2 2 90 4 110
2017 Visible minority 52 36 0 12 0 0 0 88 12 16
2017 Non-visible minority 61 30 5 2 1 1 0 92 3 117
2014 Visible minority 59 35 0 6 0 0 0 94 6 23
2014 Non-visible minority 72 20 5 1 1 1 0 93 2 151
2011 Visible minority 40 43 8 8 0 0 0 83 8 25
2011 Non-visible minority 65 27 4 1 0 3 0 94 1 146

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 27 9 7 16 0 0 68 23 26
2019 Non-visible minority 61 27 6 2 0 3 1 92 2 113
2018 Visible minority 46 27 7 16 4 0 0 73 20 23
2018 Non-visible minority 68 23 5 4 0 1 0 91 4 110
2017 Visible minority 56 30 0 5 9 0 0 86 14 17
2017 Non-visible minority 60 28 4 4 1 2 0 90 6 117
2014 Visible minority 73 13 4 6 0 4 0 89 6 23
2014 Non-visible minority 72 21 3 1 1 1 0 95 2 151

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 65 24 0 12 0 0 0 88 12 26
2019 Non-visible minority 71 25 4 0 0 1 0 96 0 114
2018 Visible minority 65 26 0 4 4 0 0 92 8 24
2018 Non-visible minority 69 22 6 3 0 0 0 91 3 110
2017 Visible minority 51 34 5 11 0 0 0 85 11 17
2017 Non-visible minority 65 30 3 0 2 0 0 94 2 117
2014 Visible minority 68 21 10 0 0 0 0 90 0 23
2014 Non-visible minority 70 22 4 2 1 1 0 92 4 151
2011 Visible minority 48 47 4 0 0 0 0 96 0 25
2011 Non-visible minority 66 26 4 3 1 1 0 92 4 145
2008 Visible minority 44 44 12 0 0 0 0 88 0 25
2008 Non-visible minority 61 30 3 3 3 0 0 91 6 133

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 53 27 4 12 4 0 0 80 16 26
2019 Non-visible minority 60 22 15 3 0 0 0 82 3 114
2018 Visible minority 49 34 9 4 4 0 0 83 8 24
2018 Non-visible minority 59 25 11 4 1 1 0 84 5 110
2017 Visible minority 59 15 6 14 6 0 0 74 20 17
2017 Non-visible minority 50 27 17 2 4 1 0 77 6 117
2014 Visible minority 55 35 10 0 0 0 0 90 0 23
2014 Non-visible minority 65 22 7 5 1 1 0 88 5 151
2011 Visible minority 53 43 4 0 0 0 0 96 0 25
2011 Non-visible minority 62 20 13 3 1 1 0 83 4 147

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 57 20 8 12 4 0 0 76 16 26
2019 Non-visible minority 59 28 7 4 2 0 0 88 5 114
2018 Visible minority 41 37 14 0 8 0 0 78 8 24
2018 Non-visible minority 59 30 5 5 1 0 0 89 6 110
2017 Visible minority 53 21 6 9 11 0 0 74 20 17
2017 Non-visible minority 50 28 13 6 3 1 0 79 9 117
2014 Visible minority 56 34 6 5 0 0 0 90 5 23
2014 Non-visible minority 63 24 7 6 1 1 0 87 6 151
2011 Visible minority 57 35 4 4 0 0 0 92 4 25
2011 Non-visible minority 60 23 10 5 1 1 0 84 6 146
2008 Visible minority 36 48 4 12 0 0 0 84 12 25
2008 Non-visible minority 46 37 9 4 3 1 0 83 8 134

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 47 19 22 8 4 0 0 66 12 26
2019 Non-visible minority 53 23 12 7 4 1 0 77 11 115
2018 Visible minority 38 30 16 4 9 4 0 70 13 24
2018 Non-visible minority 54 20 12 8 3 3 0 76 11 110
2017 Visible minority 58 16 5 9 12 0 0 74 21 17
2017 Non-visible minority 44 22 15 8 8 3 0 69 16 117
2014 Visible minority 55 12 17 0 6 10 0 75 7 23
2014 Non-visible minority 59 15 12 9 2 2 1 76 12 151
2011 Visible minority 45 24 12 8 4 4 4 75 13 25
2011 Non-visible minority 55 19 11 9 5 2 0 75 14 147
2008 Visible minority 40 28 24 4 0 4 0 71 4 25
2008 Non-visible minority 40 27 7 11 6 8 1 74 19 134
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Visible minority 7 31 61 25
2019 Non-visible minority 15 46 39 115
2018 Visible minority 18 32 51 24
2018 Non-visible minority 15 45 40 111
2017 Visible minority 19 26 55 17
2017 Non-visible minority 31 42 27 116
2014 Visible minority 21 43 36 23
2014 Non-visible minority 15 47 37 150
2011 Visible minority 24 44 32 25
2011 Non-visible minority 24 45 32 147
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 38 30 8 11 0 0 13 78 12 26
2019 Non-visible minority 36 48 5 2 0 1 8 92 3 115

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 56 12 11 0 4 4 13 82 5 26
2019 Non-visible minority 59 25 4 0 0 4 8 96 0 115
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 4 18 12 8 20 6 48 27 26
2019 Non-visible minority 29 9 18 3 2 32 6 63 7 115
2018 Visible minority 19 13 4 10 12 38 4 56 37 23
2018 Non-visible minority 27 17 12 2 2 32 8 74 6 111
2017 Visible minority 30 17 11 6 5 22 9 68 16 17
2017 Non-visible minority 22 27 12 6 2 24 6 71 11 117
2014 Visible minority 34 4 15 9 8 30 0 54 25 23
2014 Non-visible minority 38 16 8 4 5 23 6 76 13 151

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 19 11 17 12 0 0 61 28 26
2019 Non-visible minority 53 22 13 3 0 8 2 83 3 114
2018 Visible minority 45 18 10 18 4 7 0 67 23 23
2018 Non-visible minority 50 27 14 1 1 8 0 83 2 111
2017 Visible minority 37 35 0 6 5 17 0 87 13 17
2017 Non-visible minority 41 38 9 3 2 6 0 85 6 117
2014 Visible minority 42 34 15 5 0 4 0 80 5 23
2014 Non-visible minority 59 25 6 3 4 3 0 86 7 151
2011 Visible minority 65 19 8 0 0 8 0 91 0 25
2011 Non-visible minority 61 29 6 1 1 2 0 91 2 146
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 12 19 4 4 19 8 62 12 26
2019 Non-visible minority 35 10 17 2 2 30 6 69 6 115
2018 Visible minority 27 15 11 9 4 27 8 63 19 24
2018 Non-visible minority 39 11 14 2 0 29 6 77 3 111
2017 Visible minority 30 11 10 6 0 23 20 72 11 17
2017 Non-visible minority 34 18 14 1 1 28 4 76 3 117
2014 Visible minority 38 9 24 0 4 25 0 63 5 23
2014 Non-visible minority 46 16 7 4 3 18 6 82 9 151

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 38 23 15 8 8 4 4 67 17 26
2019 Non-visible minority 62 18 8 2 0 9 3 89 2 115
2018 Visible minority 52 26 7 8 0 7 0 84 9 24
2018 Non-visible minority 58 29 8 2 0 3 1 89 2 111
2017 Visible minority 51 17 5 11 0 9 8 81 13 17
2017 Non-visible minority 63 24 5 2 1 5 1 92 3 117
2014 Visible minority 63 22 15 0 0 0 0 85 0 23
2014 Non-visible minority 68 20 5 4 1 2 1 90 5 151
2011 Visible minority 75 17 4 0 0 4 0 96 0 25
2011 Non-visible minority 76 20 1 1 0 2 0 97 1 147
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 26 32 25 12 4 0 0 58 17 26
2019 Non-visible minority 36 28 20 5 10 0 1 65 15 114
2018 Visible minority 39 17 14 17 13 0 0 56 30 23
2018 Non-visible minority 31 27 19 14 8 0 1 59 22 111
2017 Visible minority 14 35 18 20 6 0 6 53 28 17
2017 Non-visible minority 28 23 16 13 17 1 1 52 31 117

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 11 33 24 20 13 0 0 44 32 26
2019 Non-visible minority 23 27 27 15 8 0 0 50 23 115
2018 Visible minority 19 33 18 9 21 0 0 52 31 23
2018 Non-visible minority 20 26 21 19 13 0 0 46 33 111
2017 Visible minority 32 27 21 15 5 0 0 59 20 17
2017 Non-visible minority 12 35 20 18 13 1 0 48 32 116

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 31 27 9 0 0 4 63 9 26
2019 Non-visible minority 44 30 13 7 4 0 1 75 12 114
2018 Visible minority 33 26 18 5 17 0 0 60 22 23
2018 Non-visible minority 34 32 14 14 3 0 3 68 17 110
2017 Visible minority 33 36 15 16 0 0 0 69 16 17
2017 Non-visible minority 27 31 22 15 3 1 1 59 19 117

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 12 22 22 40 4 0 0 34 44 26
2019 Non-visible minority 24 22 25 18 10 1 0 47 28 114
2018 Visible minority 31 28 9 5 27 0 0 59 32 22
2018 Non-visible minority 18 23 20 24 14 0 1 41 39 111
2017 Visible minority 27 17 27 5 24 0 0 43 30 17
2017 Non-visible minority 13 20 28 25 13 2 0 33 38 117

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 18 12 13 4 0 4 70 18 26
2019 Non-visible minority 57 22 9 6 3 1 3 82 9 115
2018 Visible minority 49 24 13 4 9 0 0 73 13 23
2018 Non-visible minority 50 24 9 5 3 0 7 80 9 110
2017 Visible minority 44 39 0 17 0 0 0 83 17 17
2017 Non-visible minority 43 23 14 6 2 1 10 75 9 116

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 34 25 9 5 0 0 62 14 25
2019 Non-visible minority 41 31 18 6 3 1 0 73 9 115
2018 Visible minority 33 23 17 8 18 0 0 56 27 23
2018 Non-visible minority 39 23 14 15 6 0 3 64 22 110
2017 Visible minority 10 54 31 0 6 0 0 63 6 17
2017 Non-visible minority 34 28 23 8 3 1 3 65 11 117

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 48 7 12 0 0 0 81 12 26
2019 Non-visible minority 44 33 15 4 1 2 1 79 5 115
2018 Visible minority 27 37 17 16 3 0 0 64 19 24
2018 Non-visible minority 39 35 16 8 1 1 0 75 9 110
2017 Visible minority 33 32 16 14 6 0 0 64 20 17
2017 Non-visible minority 31 30 19 11 4 1 4 64 16 117

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 46 15 4 8 0 0 72 13 25
2019 Non-visible minority 29 37 25 6 2 0 1 67 8 115
2018 Visible minority 41 19 19 12 9 0 0 60 21 24
2018 Non-visible minority 27 31 25 14 4 0 0 58 17 110
2017 Visible minority 44 25 11 14 6 0 0 69 20 17
2017 Non-visible minority 19 33 21 16 10 0 1 52 26 117

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 24 16 12 4 0 0 68 16 26
2019 Non-visible minority 44 31 17 6 2 0 1 76 8 115
2018 Visible minority 26 33 30 3 8 0 0 59 11 24
2018 Non-visible minority 38 37 14 9 2 0 0 75 11 110
2017 Visible minority 34 44 10 5 6 0 0 79 11 17
2017 Non-visible minority 35 28 16 10 9 0 3 64 19 117

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 47 16 29 0 8 0 0 63 8 26
2019 Non-visible minority 62 25 5 4 3 0 1 88 7 114

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 35 24 0 8 0 0 68 8 26
2019 Non-visible minority 55 26 11 5 2 0 1 82 7 113
2018 Visible minority 34 43 14 5 4 0 0 77 9 23
2018 Non-visible minority 34 35 16 12 3 0 0 69 15 110
2017 Visible minority 44 34 11 6 5 0 0 78 11 17
2017 Non-visible minority 39 24 25 6 3 1 2 66 9 117

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 57 23 16 4 0 0 0 80 4 26
2019 Non-visible minority 72 15 6 4 1 0 2 89 5 115
2018 Visible minority 76 16 0 5 3 0 0 92 8 23
2018 Non-visible minority 64 24 7 3 1 0 1 90 4 108
2017 Visible minority 69 22 0 9 0 0 0 91 9 17
2017 Non-visible minority 61 21 14 1 0 1 2 85 1 117

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 85 4 4 4 0 0 3 91 4 26
2019 Non-visible minority 82 12 2 0 1 0 3 97 1 114
2018 Visible minority 92 0 4 4 0 0 0 92 4 24
2018 Non-visible minority 79 12 1 3 0 0 5 95 4 110

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 76 0 4 8 8 0 4 79 16 26
2019 Non-visible minority 91 5 1 0 2 0 1 97 2 115
2018 Visible minority 74 4 13 9 0 0 0 78 9 24
2018 Non-visible minority 84 8 4 0 0 0 4 95 0 109
2017 Visible minority 85 0 11 0 5 0 0 85 5 17
2017 Non-visible minority 81 9 4 1 1 0 4 94 1 117

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 56 12 12 12 4 0 4 70 17 26
2019 Non-visible minority 74 20 5 0 1 0 0 94 1 114
2018 Visible minority 49 25 4 13 9 0 0 74 22 24
2018 Non-visible minority 62 27 6 2 2 0 1 90 4 108
2017 Visible minority 37 32 31 0 0 0 0 69 0 17
2017 Non-visible minority 53 29 11 4 1 0 3 84 4 117

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 28 17 4 0 0 4 79 4 26
2019 Non-visible minority 76 13 7 1 3 0 1 89 4 114
2018 Visible minority 66 18 12 0 5 0 0 83 5 24
2018 Non-visible minority 73 15 5 3 2 0 2 90 5 110
2017 Visible minority 65 31 0 0 5 0 0 95 5 17
2017 Non-visible minority 71 18 4 2 1 1 3 92 4 116

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 55 3 4 4 0 0 34 87 7 26
2019 Non-visible minority 75 5 6 1 0 0 13 93 1 114
2018 Visible minority 63 4 0 8 0 0 25 90 10 24
2018 Non-visible minority 55 15 4 1 1 1 23 92 3 108
2017 Visible minority 59 0 6 0 0 0 36 91 0 17
2017 Non-visible minority 61 15 1 1 0 0 21 96 2 117

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 57 19 8 0 0 0 15 91 0 26
2019 Non-visible minority 69 17 7 3 3 0 1 87 6 115
2018 Visible minority 68 18 14 0 0 0 0 86 0 23
2018 Non-visible minority 61 23 9 2 3 0 2 86 5 110
2017 Visible minority 75 9 5 0 0 0 12 95 0 17
2017 Non-visible minority 64 21 6 4 0 0 4 89 5 116

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 60 11 10 0 8 0 11 80 9 26
2019 Non-visible minority 90 6 3 0 0 1 1 97 0 115
2018 Visible minority 73 11 0 7 9 0 0 84 16 24
2018 Non-visible minority 85 7 3 1 2 1 2 94 3 108
2017 Visible minority 65 5 14 0 9 0 6 75 10 17
2017 Non-visible minority 81 8 5 1 0 0 5 94 1 117

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 30 21 0 4 0 4 74 4 26
2019 Non-visible minority 67 21 10 1 0 0 1 89 1 114
2018 Visible minority 41 29 21 4 5 0 0 70 9 24
2018 Non-visible minority 43 31 22 3 1 1 0 74 4 110
2017 Visible minority 51 33 10 0 0 0 6 89 0 17
2017 Non-visible minority 46 32 13 6 0 0 3 80 6 117

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 11 45 27 17 0 0 0 56 17 26
2019 Non-visible minority 19 42 27 10 1 0 1 62 11 115
2018 Visible minority 13 36 16 23 12 0 0 49 35 24
2018 Non-visible minority 16 36 28 13 5 1 0 53 18 111
2017 Visible minority 5 42 27 26 0 0 0 47 26 17
2017 Non-visible minority 7 33 38 15 6 1 0 41 21 117

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 13 7 36 40 4 0 0 44 20 26
2019 Non-visible minority 7 12 38 30 12 0 1 42 19 115
2018 Visible minority 18 21 24 28 9 0 0 37 39 24
2018 Non-visible minority 8 19 38 23 12 1 0 35 27 111
2017 Visible minority 12 19 17 20 33 0 0 53 31 17
2017 Non-visible minority 6 25 35 26 7 0 0 34 31 117

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 46 26 21 7 0 0 0 72 7 26
2019 Non-visible minority 56 32 8 3 0 2 0 89 3 115
2018 Visible minority 40 50 0 10 0 0 0 90 10 23
2018 Non-visible minority 58 35 5 2 1 0 0 92 3 111
2017 Visible minority 32 48 9 0 11 0 0 80 11 17
2017 Non-visible minority 36 44 10 7 1 1 0 81 9 116

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 31 20 12 7 0 0 61 19 26
2019 Non-visible minority 44 36 12 7 0 1 0 81 7 115
2018 Visible minority 21 41 17 13 4 4 0 65 18 24
2018 Non-visible minority 46 29 15 6 3 1 0 76 9 111
2017 Visible minority 36 40 0 20 5 0 0 75 25 17
2017 Non-visible minority 30 39 15 11 4 0 0 69 15 116
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 28 72 26
2019 Non-visible minority 37 63 115
2017 Visible minority 34 66 17
2017 Non-visible minority 38 62 117
2014 Visible minority 39 61 23
2014 Non-visible minority 35 65 150
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 35 27 12 0 4 0 23 77 26
2019 Non-visible minority 33 33 16 6 10 2 0 34 66 115
2018 Visible minority 21 29 25 22 4 0 0 21 79 24
2018 Non-visible minority 32 33 22 9 4 0 1 32 68 111
2017 Visible minority 15 36 22 20 6 0 0 15 85 17
2017 Non-visible minority 33 26 20 10 4 6 0 36 64 117

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 41 59 19
2019 Non-visible minority 54 46 75

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 69 31 19
2019 Non-visible minority 62 38 75
2018 Visible minority 59 41 19
2018 Non-visible minority 47 53 75

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 16 15 11 31 16 0 12 34 54 19
2019 Non-visible minority 41 20 16 14 9 0 1 61 23 75
2018 Visible minority 20 33 4 11 21 6 5 60 36 19
2018 Non-visible minority 37 20 16 13 8 1 4 60 23 75
2017 Visible minority 19 18 11 7 25 0 21 46 41 14
2017 Non-visible minority 18 22 8 25 19 2 6 44 47 71

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 5 5 21 12 19 0 39 16 51 19
2019 Non-visible minority 12 10 7 9 16 7 40 41 46 75
2018 Visible minority 6 18 9 5 21 21 20 41 44 19
2018 Non-visible minority 10 7 9 10 19 3 42 31 52 75
2017 Visible minority 25 0 20 12 25 0 18 30 45 14
2017 Non-visible minority 7 7 7 8 17 7 47 30 55 71

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 11 11 4 8 0 21 71 15 26
2019 Non-visible minority 51 13 11 7 11 0 6 68 20 115
2018 Visible minority 44 21 9 9 9 0 8 71 19 24
2018 Non-visible minority 41 17 15 8 10 0 8 64 20 110
Report a problem on this page
Date modified: