2019 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 51 0 6 7 0 0 86 14 26
2019 Not a person with a disability 38 44 4 13 2 0 0 82 14 116
2017 Person with a disability 35 47 0 12 7 0 0 81 19 26
2017 Not a person with a disability 25 54 7 11 4 0 0 79 14 111
2014 Person with a disability 40 45 3 6 6 0 0 85 12 35
2014 Not a person with a disability 43 42 3 9 3 1 0 85 12 139
2011 Person with a disability 37 38 8 14 4 0 0 74 18 24
2011 Not a person with a disability 40 48 3 8 1 1 0 89 9 148
2008 Person with a disability 33 57 0 10 0 0 0 90 10 21
2008 Not a person with a disability 41 41 3 12 3 0 1 82 15 140

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 81 4 5 8 3 0 0 85 10 25
2019 Not a person with a disability 69 24 3 3 2 0 0 93 4 115
2017 Person with a disability 73 14 4 9 0 0 0 88 9 26
2017 Not a person with a disability 63 25 2 7 2 0 0 88 10 111
2014 Person with a disability 73 15 3 3 3 0 4 91 6 35
2014 Not a person with a disability 67 17 8 6 2 1 0 84 7 139
2011 Person with a disability 61 30 0 4 5 0 0 91 9 24
2011 Not a person with a disability 63 21 8 6 1 1 1 85 7 148
2008 Person with a disability 67 19 5 10 0 0 0 86 10 21
2008 Not a person with a disability 63 19 5 9 4 0 1 82 13 140

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 56 34 4 4 3 0 0 90 6 26
2019 Not a person with a disability 51 36 5 8 0 0 0 87 8 116
2017 Person with a disability 71 13 0 8 8 0 0 84 16 26
2017 Not a person with a disability 43 49 1 5 2 0 0 91 7 111
2014 Person with a disability 59 21 5 9 6 0 0 80 15 35
2014 Not a person with a disability 53 39 1 4 1 1 0 93 5 139
2011 Person with a disability 76 12 8 4 0 0 0 88 4 24
2011 Not a person with a disability 57 28 6 6 3 1 0 85 9 149

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 52 35 4 4 6 0 0 86 10 26
2019 Not a person with a disability 43 38 8 10 1 0 0 81 11 116
2018 Person with a disability 41 33 11 12 0 3 0 77 12 27
2018 Not a person with a disability 39 42 5 11 2 0 1 82 13 108
2017 Person with a disability 40 41 7 4 8 0 0 81 12 26
2017 Not a person with a disability 40 36 16 7 2 0 0 76 8 111
2014 Person with a disability 42 34 8 9 3 0 4 79 12 35
2014 Not a person with a disability 51 35 7 4 3 1 0 86 7 139
2011 Person with a disability 55 37 0 8 0 0 0 92 8 24
2011 Not a person with a disability 43 36 9 7 1 1 3 82 9 149
2008 Person with a disability 33 43 0 14 5 0 5 80 20 21
2008 Not a person with a disability 35 38 11 11 3 1 1 75 14 140

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 52 34 7 4 3 0 0 86 6 26
2019 Not a person with a disability 55 34 8 3 0 0 0 89 3 113
2017 Person with a disability 70 15 3 4 8 0 0 85 12 26
2017 Not a person with a disability 56 37 5 1 1 0 0 93 2 111
2014 Person with a disability 69 14 2 12 3 0 0 83 15 35
2014 Not a person with a disability 59 35 3 3 0 1 0 94 3 139

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 81 12 0 4 3 0 0 93 7 25
2019 Not a person with a disability 61 25 6 4 2 0 1 87 6 116
2018 Person with a disability 64 23 3 10 0 0 0 87 10 28
2018 Not a person with a disability 61 21 6 7 1 2 1 85 9 108
2017 Person with a disability 77 7 5 8 3 0 0 84 11 25
2017 Not a person with a disability 54 26 12 7 0 0 1 81 7 111
2014 Person with a disability 60 14 5 9 12 0 0 74 21 35
2014 Not a person with a disability 65 25 4 5 0 1 0 91 5 139
2011 Person with a disability 66 18 0 12 4 0 0 84 16 24
2011 Not a person with a disability 57 29 4 7 1 1 1 89 7 148

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 59 27 8 4 3 0 0 86 6 26
2019 Not a person with a disability 52 36 8 3 1 0 0 88 4 116
2018 Person with a disability 52 40 0 4 4 0 0 92 8 28
2018 Not a person with a disability 46 42 5 4 3 0 0 88 7 108
2017 Person with a disability 59 29 7 0 5 0 0 88 5 26
2017 Not a person with a disability 43 41 8 4 5 0 0 83 9 111
2014 Person with a disability 61 28 8 3 0 0 0 89 3 35
2014 Not a person with a disability 54 33 6 6 1 0 0 87 7 139
2011 Person with a disability 67 29 4 0 0 0 0 96 0 24
2011 Not a person with a disability 59 26 8 3 3 1 0 86 7 149
2008 Person with a disability 62 29 10 0 0 0 0 90 0 21
2008 Not a person with a disability 47 39 7 4 3 0 1 86 6 140

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 44 30 20 4 3 0 0 74 6 26
2019 Not a person with a disability 45 34 12 7 2 0 0 79 9 116
2018 Person with a disability 50 21 11 11 4 3 0 73 15 28
2018 Not a person with a disability 45 34 8 7 5 0 0 79 12 108
2017 Person with a disability 58 31 3 5 3 0 0 89 8 26
2017 Not a person with a disability 38 39 12 7 2 0 2 78 10 111
2014 Person with a disability 52 22 3 9 15 0 0 74 24 35
2014 Not a person with a disability 47 33 11 7 2 0 0 80 9 139
2011 Person with a disability 38 33 12 8 9 0 0 71 17 24
2011 Not a person with a disability 44 38 8 5 4 1 1 83 9 149

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 27 27 7 3 0 0 63 10 26
2019 Not a person with a disability 42 42 6 8 2 0 0 85 10 116
2018 Person with a disability 35 39 11 11 4 0 0 74 15 28
2018 Not a person with a disability 37 38 9 14 1 1 0 76 15 108
2017 Person with a disability 41 38 7 0 15 0 0 79 15 26
2017 Not a person with a disability 35 41 10 8 3 0 2 78 11 111

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 52 35 11 0 3 0 0 86 3 26
2019 Not a person with a disability 60 33 4 1 2 0 0 93 3 116
2018 Person with a disability 58 30 8 0 0 3 0 92 0 27
2018 Not a person with a disability 63 27 6 2 2 0 0 90 4 107
2017 Person with a disability 59 24 7 7 3 0 0 83 10 26
2017 Not a person with a disability 50 38 6 4 2 0 0 88 6 111
2014 Person with a disability 52 37 8 0 3 0 0 89 3 35
2014 Not a person with a disability 59 32 7 2 0 0 0 91 2 139
2011 Person with a disability 62 34 4 0 0 0 0 96 0 24
2011 Not a person with a disability 62 28 6 2 1 1 0 91 3 149
2008 Person with a disability 57 38 0 5 0 0 0 95 5 21
2008 Not a person with a disability 61 29 4 4 1 1 0 91 5 140

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 63 15 15 4 3 0 0 78 6 26
2019 Not a person with a disability 50 35 8 4 4 0 0 85 7 116
2018 Person with a disability 42 34 16 4 4 0 0 77 8 27
2018 Not a person with a disability 49 34 8 4 4 0 0 83 8 107
2017 Person with a disability 59 23 10 5 3 0 0 81 8 25
2017 Not a person with a disability 41 35 12 7 5 0 0 76 12 111

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 65 32 0 0 3 0 0 97 3 26
2019 Not a person with a disability 65 25 8 1 1 0 0 90 2 113
2018 Person with a disability 69 18 8 0 4 0 0 88 4 27
2018 Not a person with a disability 60 33 5 1 1 0 0 93 2 107
2017 Person with a disability 61 25 4 9 0 0 0 87 9 26
2017 Not a person with a disability 58 31 7 2 2 0 0 89 3 111
2014 Person with a disability 80 14 3 3 0 0 0 94 3 35
2014 Not a person with a disability 69 24 4 3 0 0 0 93 3 139
2011 Person with a disability 83 12 5 0 0 0 0 95 0 24
2011 Not a person with a disability 68 24 6 2 0 1 0 92 2 149

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 40 0 4 3 0 0 93 7 25
2019 Not a person with a disability 43 39 9 8 2 0 0 82 9 115
2018 Person with a disability 44 33 8 8 4 3 0 80 12 27
2018 Not a person with a disability 51 34 4 6 4 1 0 86 10 107
2017 Person with a disability 52 36 0 4 8 0 0 88 12 26
2017 Not a person with a disability 39 38 12 8 3 0 0 77 11 111
2014 Person with a disability 39 28 9 9 12 4 0 69 22 35
2014 Not a person with a disability 47 34 15 3 2 0 0 80 5 139
2011 Person with a disability 40 41 0 13 5 0 0 81 19 24
2011 Not a person with a disability 51 31 9 6 2 1 1 83 8 148

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 59 35 4 0 3 0 0 94 3 26
2019 Not a person with a disability 52 32 12 3 1 0 0 84 4 116
2018 Person with a disability 55 22 11 12 0 0 0 77 12 27
2018 Not a person with a disability 54 33 8 4 2 0 0 87 5 106
2017 Person with a disability 60 24 4 4 8 0 0 84 12 26
2017 Not a person with a disability 38 46 8 3 4 0 2 85 7 111
2014 Person with a disability 55 14 6 9 12 4 0 72 22 35
2014 Not a person with a disability 51 28 13 5 2 0 0 79 8 139

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 46 4 0 3 0 0 93 3 26
2019 Not a person with a disability 45 36 13 3 2 0 0 82 5 116
2018 Person with a disability 36 30 19 11 0 3 0 69 11 27
2018 Not a person with a disability 46 41 5 7 2 0 0 87 8 106
2017 Person with a disability 41 43 8 0 8 0 0 84 8 26
2017 Not a person with a disability 36 42 13 6 2 0 0 78 9 111
2014 Person with a disability 46 29 6 9 6 4 0 78 16 34
2014 Not a person with a disability 54 37 6 3 1 0 0 91 4 139
2011 Person with a disability 62 20 4 4 9 0 0 83 13 24
2011 Not a person with a disability 52 31 9 5 1 2 1 85 5 148

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 58 39 0 0 3 0 0 97 3 26
2019 Not a person with a disability 50 39 8 3 1 0 0 89 4 116
2018 Person with a disability 61 19 11 4 0 4 0 84 4 27
2018 Not a person with a disability 54 34 6 4 2 0 0 88 6 107
2017 Person with a disability 67 18 7 5 3 0 0 85 8 26
2017 Not a person with a disability 47 37 7 4 3 1 0 85 7 110
2014 Person with a disability 70 20 11 0 0 0 0 89 0 35
2014 Not a person with a disability 60 27 6 5 1 0 0 88 6 139
2011 Person with a disability 75 21 4 0 0 0 0 96 0 24
2011 Not a person with a disability 56 32 6 4 1 1 0 89 5 149
2008 Person with a disability 62 33 5 0 0 0 0 95 0 21
2008 Not a person with a disability 52 38 4 4 1 0 0 90 6 140

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 43 15 9 0 0 0 76 9 26
2019 Not a person with a disability 43 26 15 9 8 0 0 69 16 116
2018 Person with a disability 30 41 15 7 7 0 0 71 14 27
2018 Not a person with a disability 37 32 16 8 5 1 1 70 14 108
2017 Person with a disability 46 23 16 12 0 3 0 71 12 26
2017 Not a person with a disability 29 43 13 5 7 0 2 74 13 111
2014 Person with a disability 40 28 17 3 8 0 3 70 12 35
2014 Not a person with a disability 48 32 12 5 2 1 0 81 7 139
2011 Person with a disability 37 24 12 13 13 0 0 62 26 24
2011 Not a person with a disability 37 28 23 8 3 1 0 66 11 149
2008 Person with a disability 33 24 29 5 10 0 0 57 14 21
2008 Not a person with a disability 30 31 20 14 4 1 1 62 17 140

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 4 23 39 22 12 0 0 34 27 26
2019 Not a person with a disability 6 19 33 28 13 1 0 41 26 116
2018 Person with a disability 11 35 29 4 18 3 0 22 48 28
2018 Not a person with a disability 7 24 27 26 13 1 3 41 31 108
2017 Person with a disability 17 30 29 11 11 0 3 22 48 26
2017 Not a person with a disability 12 28 34 13 9 2 2 23 41 111
2014 Person with a disability 3 15 53 8 21 0 0 29 18 34
2014 Not a person with a disability 1 17 32 30 17 1 2 48 19 138
2011 Person with a disability 9 20 28 25 12 0 4 39 31 24
2011 Not a person with a disability 5 20 28 27 14 2 4 44 26 148
2008 Person with a disability 10 19 48 19 0 0 5 20 30 21
2008 Not a person with a disability 5 27 37 17 9 1 3 27 34 139

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 8 34 36 22 0 0 58 8 26
2019 Not a person with a disability 4 11 22 33 29 1 1 63 15 115
2018 Person with a disability 0 22 18 47 11 3 0 60 22 28
2018 Not a person with a disability 5 16 32 20 23 3 1 45 22 108
2017 Person with a disability 5 10 26 34 22 0 3 58 15 26
2017 Not a person with a disability 11 12 27 27 18 1 4 47 24 111
2014 Person with a disability 3 6 27 28 23 4 9 59 10 34
2014 Not a person with a disability 2 7 19 36 32 1 3 71 9 139
2011 Person with a disability 17 0 8 38 25 0 12 71 20 24
2011 Not a person with a disability 2 10 23 34 23 4 3 61 13 149
2008 Person with a disability 0 5 24 48 10 0 14 67 6 21
2008 Not a person with a disability 2 13 35 22 19 4 5 45 16 140

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 7 12 27 33 22 0 0 54 19 26
2019 Not a person with a disability 4 14 26 35 18 4 0 55 18 114
2018 Person with a disability 4 22 25 30 17 3 0 48 26 28
2018 Not a person with a disability 2 10 33 32 20 4 0 54 11 107
2017 Person with a disability 7 12 37 27 12 0 6 41 20 26
2017 Not a person with a disability 6 16 31 27 15 2 3 44 23 111
2014 Person with a disability 12 26 26 16 18 0 3 35 38 35
2014 Not a person with a disability 4 11 28 27 26 1 2 56 15 139
2011 Person with a disability 21 12 33 22 4 0 8 28 36 24
2011 Not a person with a disability 8 10 32 26 19 2 3 47 19 149
2008 Person with a disability 14 10 43 14 5 0 14 22 28 21
2008 Not a person with a disability 17 20 29 19 10 1 4 31 39 139

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 0 12 41 43 0 4 87 0 26
2019 Not a person with a disability 1 5 25 39 29 0 0 68 7 116
2018 Person with a disability 0 7 31 33 25 3 0 60 8 28
2018 Not a person with a disability 3 8 23 33 30 3 1 66 11 107
2017 Person with a disability 3 5 30 35 23 0 3 60 8 26
2017 Not a person with a disability 3 10 31 28 23 1 4 54 13 111
2014 Person with a disability 0 15 19 39 20 4 3 64 16 35
2014 Not a person with a disability 0 5 27 44 22 0 1 67 5 137
2011 Person with a disability 13 9 25 32 16 0 4 50 23 24
2011 Not a person with a disability 4 8 27 31 25 2 3 59 13 149
2008 Person with a disability 10 19 33 24 14 0 0 38 29 21
2008 Not a person with a disability 6 16 28 31 14 1 4 47 23 140

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 4 16 28 26 22 4 0 50 21 26
2019 Not a person with a disability 14 18 26 24 14 1 3 40 33 116
2018 Person with a disability 15 24 25 25 11 0 0 36 39 28
2018 Not a person with a disability 17 20 25 20 15 2 1 36 38 107
2017 Person with a disability 13 15 37 15 20 0 0 35 28 26
2017 Not a person with a disability 18 30 20 13 15 1 4 29 50 111
2014 Person with a disability 9 20 33 17 18 0 3 36 30 35
2014 Not a person with a disability 5 17 30 26 17 1 3 45 23 139
2011 Person with a disability 27 20 12 16 16 0 8 35 51 24
2011 Not a person with a disability 9 24 26 22 13 2 4 37 35 149
2008 Person with a disability 19 29 14 29 10 0 0 38 48 21
2008 Not a person with a disability 12 27 26 20 10 2 4 32 40 139

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 4 8 20 38 30 0 0 69 12 26
2019 Not a person with a disability 4 9 28 28 29 3 0 58 14 116
2018 Person with a disability 4 14 19 45 15 3 0 62 18 28
2018 Not a person with a disability 4 11 27 32 21 4 1 56 15 108
2017 Person with a disability 0 3 18 42 32 0 5 78 4 25
2017 Not a person with a disability 7 16 21 27 19 3 6 51 26 111
2014 Person with a disability 3 6 17 32 37 0 6 73 9 35
2014 Not a person with a disability 1 7 18 35 33 3 3 72 9 139
2011 Person with a disability 13 4 16 22 32 0 12 62 20 24
2011 Not a person with a disability 3 14 20 32 21 5 4 59 19 149
2008 Person with a disability 5 19 29 24 14 10 0 42 26 21
2008 Not a person with a disability 4 19 32 26 12 5 1 40 25 139

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 4 12 31 33 20 0 0 54 15 26
2019 Not a person with a disability 4 9 38 26 21 3 0 48 13 116
2018 Person with a disability 4 22 37 13 22 3 0 36 26 28
2018 Not a person with a disability 3 10 37 27 20 3 1 48 13 108
2017 Person with a disability 3 26 14 35 15 0 6 54 32 26
2017 Not a person with a disability 4 14 34 24 20 1 3 45 19 111
2014 Person with a disability 11 14 23 25 23 0 3 50 26 35
2014 Not a person with a disability 4 8 34 33 19 1 1 53 12 139

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 7 34 23 11 25 0 0 35 41 26
2019 Not a person with a disability 10 16 37 21 15 0 0 37 27 116
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 81 12 4 4 0 0 0 93 4 26
2019 Not a person with a disability 74 17 3 3 2 0 1 92 5 116
2017 Person with a disability 81 19 0 0 0 0 0 100 0 26
2017 Not a person with a disability 66 22 3 8 2 0 0 88 9 111
2014 Person with a disability 83 9 0 3 6 0 0 92 8 35
2014 Not a person with a disability 73 15 4 6 1 1 1 90 7 139
2011 Person with a disability 78 12 0 4 5 0 0 91 9 24
2011 Not a person with a disability 72 19 3 5 0 1 1 92 5 148
2008 Person with a disability 76 10 0 5 10 0 0 86 14 21
2008 Not a person with a disability 81 10 2 4 1 0 1 93 5 139

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 28 4 12 4 0 0 81 15 26
2019 Not a person with a disability 38 28 11 12 1 4 6 74 14 116
2018 Person with a disability 33 15 19 14 4 7 8 57 21 27
2018 Not a person with a disability 34 27 13 9 6 8 3 68 17 108
2017 Person with a disability 45 12 15 18 7 3 0 59 25 26
2017 Not a person with a disability 27 28 19 13 5 7 2 60 20 111
2014 Person with a disability 34 35 8 9 12 3 0 70 21 35
2014 Not a person with a disability 45 24 12 4 7 3 4 75 12 139

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 65 28 4 0 4 0 0 93 4 26
2019 Not a person with a disability 54 33 4 7 2 1 0 87 9 116
2018 Person with a disability 54 22 7 16 0 0 0 76 16 26
2018 Not a person with a disability 54 25 11 7 2 1 0 80 9 108
2017 Person with a disability 59 23 11 4 3 0 0 82 7 26
2017 Not a person with a disability 44 31 11 8 5 1 0 76 13 111
2014 Person with a disability 60 19 3 12 6 0 0 79 18 35
2014 Not a person with a disability 57 28 4 6 4 1 1 86 10 139

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 73 20 4 0 4 0 0 93 4 26
2019 Not a person with a disability 66 25 3 6 0 0 0 91 6 114
2018 Person with a disability 65 28 7 0 0 0 0 93 0 28
2018 Not a person with a disability 62 24 9 3 1 1 0 87 4 108
2017 Person with a disability 52 41 0 3 3 0 0 93 7 26
2017 Not a person with a disability 45 42 9 2 1 0 0 87 4 110
2014 Person with a disability 54 34 3 9 0 0 0 88 9 35
2014 Not a person with a disability 60 33 3 3 1 0 0 93 4 139

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 62 34 0 0 4 0 0 96 4 26
2019 Not a person with a disability 58 32 5 3 1 2 0 92 4 116
2018 Person with a disability 61 21 15 4 0 0 0 82 4 28
2018 Not a person with a disability 54 36 4 3 3 1 0 91 5 108
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 77 20 4 0 0 0 0 96 0 26
2019 Not a person with a disability 59 23 10 4 1 1 3 85 5 116

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 68 20 12 0 0 0 0 88 0 26
2019 Not a person with a disability 48 38 8 5 0 0 1 87 5 116
2018 Person with a disability 53 33 4 4 4 4 0 89 8 28
2018 Not a person with a disability 51 33 8 3 3 1 1 86 6 108
2017 Person with a disability 56 30 10 0 3 0 0 87 3 26
2017 Not a person with a disability 43 38 8 4 5 0 2 82 9 111
2014 Person with a disability 60 5 14 9 12 0 0 65 21 35
2014 Not a person with a disability 56 24 10 7 2 1 1 80 9 139
2011 Person with a disability 58 29 0 9 4 0 0 87 13 24
2011 Not a person with a disability 50 33 6 7 2 1 1 85 9 149
2008 Person with a disability 52 29 10 10 0 0 0 81 10 21
2008 Not a person with a disability 55 26 11 5 1 1 1 83 6 139

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 71 25 5 0 0 0 0 95 0 25
2019 Not a person with a disability 53 35 8 2 1 0 1 89 3 116
2018 Person with a disability 64 29 7 0 0 0 0 93 0 28
2018 Not a person with a disability 60 27 7 3 1 1 1 89 4 107
2017 Person with a disability 60 34 0 3 3 0 0 93 7 26
2017 Not a person with a disability 50 27 15 1 3 1 3 81 4 111
2014 Person with a disability 51 12 17 12 9 0 0 63 21 35
2014 Not a person with a disability 61 27 7 4 0 1 1 89 5 139
2011 Person with a disability 62 17 4 13 4 0 0 79 17 24
2011 Not a person with a disability 62 23 6 3 3 2 1 88 6 149
2008 Person with a disability 52 24 0 10 0 5 10 89 11 21
2008 Not a person with a disability 58 26 10 3 1 2 1 86 4 139

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 77 14 9 0 0 0 0 91 0 26
2019 Not a person with a disability 52 34 9 4 0 0 1 86 4 115
2018 Person with a disability 63 33 4 0 0 0 0 96 0 28
2018 Not a person with a disability 53 33 4 7 1 1 1 88 8 108
2017 Person with a disability 60 30 7 0 3 0 0 90 3 26
2017 Not a person with a disability 45 35 7 7 4 1 1 81 11 110
2014 Person with a disability 54 17 17 6 6 0 0 71 12 35
2014 Not a person with a disability 54 35 5 3 1 1 1 90 4 139
2011 Person with a disability 58 21 0 8 9 0 4 82 18 24
2011 Not a person with a disability 55 29 7 4 4 1 1 85 8 149
2008 Person with a disability 52 33 10 5 0 0 0 86 5 21
2008 Not a person with a disability 55 31 7 3 2 1 1 88 5 139

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 85 8 7 0 0 0 0 93 0 26
2019 Not a person with a disability 84 12 1 3 0 0 1 97 3 116
2017 Person with a disability 82 11 3 0 0 0 3 97 0 26
2017 Not a person with a disability 79 16 1 1 0 0 3 98 1 110
2014 Person with a disability 88 6 0 0 6 0 0 94 6 35
2014 Not a person with a disability 88 8 1 3 0 0 1 96 3 139
2011 Person with a disability 88 4 4 0 4 0 0 92 4 24
2011 Not a person with a disability 85 10 1 3 0 1 1 96 3 149
2008 Person with a disability 86 10 0 5 0 0 0 95 5 21
2008 Not a person with a disability 86 9 1 3 0 1 1 96 3 139

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 84 7 4 0 0 0 4 95 0 26
2019 Not a person with a disability 63 23 6 5 0 1 2 89 5 115
2017 Person with a disability 93 0 0 3 0 0 4 97 3 26
2017 Not a person with a disability 65 21 6 3 2 0 3 89 5 110
2014 Person with a disability 60 23 6 3 3 0 5 88 6 35
2014 Not a person with a disability 68 19 6 2 1 1 1 90 4 139
2011 Person with a disability 58 8 18 12 4 0 0 66 16 24
2011 Not a person with a disability 53 27 9 4 3 3 1 83 7 149

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 77 19 4 0 0 0 0 96 0 26
2019 Not a person with a disability 65 26 6 2 0 0 1 92 2 116
2018 Person with a disability 75 18 3 4 0 0 0 93 4 28
2018 Not a person with a disability 73 17 5 3 0 0 1 91 3 108
2017 Person with a disability 83 14 0 0 3 0 0 97 3 26
2017 Not a person with a disability 61 22 10 5 1 0 2 85 5 110

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 72 16 12 0 0 0 0 88 0 26
2019 Not a person with a disability 60 26 8 4 1 0 1 87 5 116
2018 Person with a disability 65 28 4 4 0 0 0 92 4 28
2018 Not a person with a disability 63 24 9 2 1 1 1 88 3 108
2017 Person with a disability 72 22 3 0 3 0 0 93 3 26
2017 Not a person with a disability 56 21 14 5 3 0 2 78 8 110
2014 Person with a disability 56 12 14 6 12 0 0 68 18 35
2014 Not a person with a disability 64 24 4 4 1 1 1 90 5 139
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 20 12 7 7 0 0 74 15 26
2019 Not a person with a disability 48 29 10 8 2 3 0 79 10 116
2018 Person with a disability 45 29 15 4 0 7 0 80 4 28
2018 Not a person with a disability 52 27 14 3 3 2 0 80 6 108
2017 Person with a disability 38 35 8 15 3 0 0 73 19 26
2017 Not a person with a disability 35 35 16 7 3 4 0 73 10 111
2014 Person with a disability 42 25 14 6 9 4 0 70 15 35
2014 Not a person with a disability 49 33 8 4 3 2 0 84 8 139
2011 Person with a disability 37 34 4 8 13 4 0 74 22 24
2011 Not a person with a disability 43 38 10 5 1 3 0 83 6 148

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 28 15 7 4 0 0 74 11 26
2019 Not a person with a disability 41 30 12 12 3 2 0 73 15 113
2018 Person with a disability 23 33 26 11 0 3 4 61 11 28
2018 Not a person with a disability 36 40 11 7 3 3 0 79 11 107
2017 Person with a disability 29 34 17 12 7 0 0 64 19 26
2017 Not a person with a disability 27 34 16 14 7 1 0 62 21 111
2014 Person with a disability 39 31 11 12 3 4 0 73 15 35
2014 Not a person with a disability 47 33 9 7 3 1 0 81 11 139
2011 Person with a disability 20 33 9 20 13 4 0 56 35 24
2011 Not a person with a disability 46 35 11 6 1 1 0 82 7 149
2008 Person with a disability 29 33 14 5 19 0 0 62 24 21
2008 Not a person with a disability 38 31 12 13 5 1 0 70 18 139

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 51 15 8 4 0 0 74 12 26
2019 Not a person with a disability 30 31 17 13 3 5 0 64 18 116
2018 Person with a disability 10 39 33 11 0 4 3 52 11 28
2018 Not a person with a disability 26 30 25 14 1 5 0 58 16 107
2017 Person with a disability 19 29 14 27 3 8 0 52 33 26
2017 Not a person with a disability 18 37 13 21 7 5 0 57 29 111
2014 Person with a disability 34 28 23 9 3 4 0 64 12 35
2014 Not a person with a disability 33 39 10 11 3 3 0 75 14 139
2011 Person with a disability 26 41 13 8 8 4 0 70 17 24
2011 Not a person with a disability 24 50 11 8 2 6 0 78 10 148
2008 Person with a disability 10 48 14 19 10 0 0 57 29 21
2008 Not a person with a disability 23 37 18 11 5 6 0 64 17 139

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 32 18 16 4 0 0 62 20 26
2019 Not a person with a disability 30 31 16 14 6 3 0 63 21 116
2018 Person with a disability 10 50 15 15 3 4 3 65 19 28
2018 Not a person with a disability 25 33 20 15 5 3 0 59 20 108
2017 Person with a disability 18 35 14 19 10 4 0 55 30 26
2017 Not a person with a disability 21 37 16 19 6 2 0 59 26 110
2014 Person with a disability 29 42 17 9 3 0 0 71 12 35
2014 Not a person with a disability 36 40 13 6 4 1 0 77 10 139
2011 Person with a disability 16 53 4 8 19 0 0 69 27 24
2011 Not a person with a disability 25 47 10 13 2 2 0 74 16 148
2008 Person with a disability 14 52 10 14 10 0 0 67 24 21
2008 Not a person with a disability 29 41 8 17 4 1 0 71 21 139

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 73 15 8 0 4 0 0 88 4 26
2019 Not a person with a disability 58 33 8 2 0 0 0 90 2 116
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 44 37 11 9 0 0 0 80 9 26
2019 Not a person with a disability 38 45 6 9 1 1 0 84 10 115
2018 Person with a disability 21 55 14 7 0 3 0 78 7 28
2018 Not a person with a disability 38 40 11 9 2 1 0 78 11 108
2017 Person with a disability 30 51 3 13 3 0 0 81 16 26
2017 Not a person with a disability 33 44 13 8 2 0 0 77 10 111
2014 Person with a disability 53 22 24 0 0 0 0 76 0 35
2014 Not a person with a disability 58 33 8 0 1 0 0 91 1 139
2011 Person with a disability 44 34 4 18 0 0 0 77 18 23
2011 Not a person with a disability 43 41 5 8 2 1 0 85 10 149

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 44 10 20 23 4 0 0 54 27 26
2019 Not a person with a disability 26 34 15 17 4 5 0 64 21 115

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 60 20 8 12 0 0 0 80 12 25
2019 Not a person with a disability 45 33 8 11 0 1 3 80 11 115
2018 Person with a disability 42 25 11 18 0 3 0 70 19 28
2018 Not a person with a disability 41 31 15 6 3 2 3 75 10 107
2017 Person with a disability 52 21 11 13 3 0 0 73 16 26
2017 Not a person with a disability 39 34 12 10 2 2 1 76 12 111
2014 Person with a disability 59 26 6 6 0 4 0 88 6 35
2014 Not a person with a disability 60 24 9 2 1 2 1 87 4 139
2011 Person with a disability 48 25 0 17 10 0 0 74 26 23
2011 Not a person with a disability 49 30 8 7 3 2 1 82 9 149
2008 Person with a disability 48 38 0 5 5 5 0 90 10 21
2008 Not a person with a disability 42 34 6 11 4 3 1 79 16 140

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 58 26 8 4 0 4 0 88 4 26
2019 Not a person with a disability 43 39 12 4 1 1 1 84 5 116
2018 Person with a disability 32 41 19 4 0 3 0 76 4 27
2018 Not a person with a disability 40 38 15 4 1 2 0 80 5 105

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 22 11 15 4 12 0 66 21 26
2019 Not a person with a disability 30 25 15 8 6 11 5 65 17 116
2018 Person with a disability 28 29 18 11 4 7 4 63 16 28
2018 Not a person with a disability 28 23 21 8 4 11 5 61 14 108
2017 Person with a disability 34 18 31 0 7 7 3 58 7 26
2017 Not a person with a disability 22 25 19 10 5 15 4 58 18 111
2014 Person with a disability 21 31 9 12 12 10 6 62 28 35
2014 Not a person with a disability 31 28 11 13 6 8 3 66 21 139
2011 Person with a disability 28 21 12 17 13 4 4 53 33 24
2011 Not a person with a disability 32 22 20 8 4 8 6 62 15 149

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 25 22 15 0 0 0 62 15 26
2019 Not a person with a disability 29 31 16 11 8 4 1 63 20 116
2018 Person with a disability 34 22 15 15 8 7 0 60 24 28
2018 Not a person with a disability 31 32 15 13 5 3 1 66 18 107
2017 Person with a disability 33 40 11 12 3 0 0 73 16 26
2017 Not a person with a disability 28 42 12 10 6 2 0 71 17 109
2014 Person with a disability 35 31 14 8 9 0 3 67 18 35
2014 Not a person with a disability 41 36 10 7 3 4 0 79 10 139
2011 Person with a disability 29 38 12 12 4 0 4 70 17 24
2011 Not a person with a disability 36 39 13 7 2 2 2 77 9 149
2008 Person with a disability 33 33 10 14 10 0 0 67 24 21
2008 Not a person with a disability 29 41 9 12 8 1 1 71 20 140

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 38 15 12 15 15 0 4 56 32 26
2019 Not a person with a disability 21 27 14 19 12 4 5 52 33 115
2018 Person with a disability 13 25 4 40 11 0 7 41 55 28
2018 Not a person with a disability 21 11 22 25 10 6 5 36 39 107
2017 Person with a disability 12 26 18 18 15 5 6 43 37 26
2017 Not a person with a disability 9 31 19 14 17 5 5 45 34 111
2014 Person with a disability 26 12 20 23 20 0 0 38 43 35
2014 Not a person with a disability 18 23 16 21 16 6 1 44 39 139
2011 Person with a disability 16 20 4 20 31 0 8 40 56 24
2011 Not a person with a disability 21 19 20 19 13 2 6 44 35 149
2008 Person with a disability 10 33 14 10 29 0 5 45 40 21
2008 Not a person with a disability 10 21 16 25 19 5 4 34 48 140

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 64 32 0 4 0 0 0 96 4 26
2019 Not a person with a disability 60 19 12 4 1 0 5 83 5 115

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 74 5 9 0 4 0 8 86 4 25
2019 Not a person with a disability 61 10 7 3 5 2 13 83 9 116

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 68 16 0 16 0 0 0 84 16 26
2019 Not a person with a disability 60 17 10 7 0 3 4 82 7 114

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 69 19 0 12 0 0 0 88 12 26
2019 Not a person with a disability 51 16 14 5 4 3 7 75 10 116

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 70 11 0 11 4 4 0 85 15 26
2019 Not a person with a disability 63 11 7 6 4 3 6 82 11 115

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 85 7 4 0 0 4 0 96 0 26
2019 Not a person with a disability 76 12 2 1 2 1 7 95 3 116

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 85 12 0 4 0 0 0 96 4 26
2019 Not a person with a disability 83 5 2 0 2 3 5 96 2 115

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 96 4 0 0 0 0 0 100 0 26
2019 Not a person with a disability 87 3 1 0 0 1 8 99 0 115

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 61 8 0 0 4 0 92 0 25
2019 Not a person with a disability 34 42 16 4 1 3 0 78 5 115
2018 Person with a disability 20 40 22 11 4 3 0 62 15 28
2018 Not a person with a disability 41 37 11 6 2 4 0 81 8 107
2017 Person with a disability 47 34 11 0 8 0 0 81 8 26
2017 Not a person with a disability 25 43 13 14 3 3 0 70 16 111

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 68 29 0 4 0 0 0 96 4 25
2019 Not a person with a disability 59 32 6 3 0 1 0 91 3 113
2018 Person with a disability 67 15 7 7 0 0 3 85 7 28
2018 Not a person with a disability 60 26 7 3 1 2 1 88 4 107
2017 Person with a disability 85 12 0 0 3 0 0 97 3 26
2017 Not a person with a disability 54 35 6 3 1 1 0 90 4 110
2014 Person with a disability 62 29 3 3 3 0 0 91 6 35
2014 Not a person with a disability 72 21 4 2 0 1 0 94 2 139
2011 Person with a disability 55 41 4 0 0 0 0 96 0 24
2011 Not a person with a disability 61 28 5 3 0 3 0 92 3 148

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 61 27 4 0 4 5 0 92 4 25
2019 Not a person with a disability 57 27 7 3 3 2 1 87 6 115
2018 Person with a disability 63 22 7 4 0 3 0 89 4 28
2018 Not a person with a disability 64 24 5 6 1 0 0 88 7 106
2017 Person with a disability 82 10 4 0 3 0 0 93 3 26
2017 Not a person with a disability 54 32 4 5 2 2 0 88 7 111
2014 Person with a disability 74 20 3 0 3 0 0 94 3 35
2014 Not a person with a disability 72 20 4 2 0 2 0 94 2 139

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 77 15 4 4 0 0 0 92 4 26
2019 Not a person with a disability 68 26 3 2 0 1 0 95 2 115
2018 Person with a disability 64 26 10 0 0 0 0 90 0 28
2018 Not a person with a disability 70 22 4 4 1 0 0 91 5 107
2017 Person with a disability 75 14 7 0 3 0 0 89 3 26
2017 Not a person with a disability 59 35 3 2 2 0 0 94 3 111
2014 Person with a disability 62 23 6 3 6 0 0 85 9 35
2014 Not a person with a disability 71 22 5 2 0 1 0 94 2 139
2011 Person with a disability 45 42 9 4 0 0 0 87 4 24
2011 Not a person with a disability 66 27 3 3 1 1 0 94 3 147
2008 Person with a disability 52 38 5 5 0 0 0 90 5 21
2008 Not a person with a disability 59 31 5 2 3 0 0 90 5 138

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 65 20 12 0 4 0 0 85 4 26
2019 Not a person with a disability 57 24 13 5 0 0 0 81 5 115
2018 Person with a disability 43 28 22 7 0 0 0 71 7 28
2018 Not a person with a disability 60 26 8 3 2 1 0 87 5 107
2017 Person with a disability 53 27 7 5 3 4 0 84 8 26
2017 Not a person with a disability 49 25 18 4 4 0 0 74 8 111
2014 Person with a disability 60 23 9 9 0 0 0 82 9 35
2014 Not a person with a disability 65 24 7 3 1 1 0 90 4 139
2011 Person with a disability 67 8 13 12 0 0 0 75 12 24
2011 Not a person with a disability 59 26 11 1 1 1 0 87 2 149

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 65 28 4 4 0 0 0 93 4 26
2019 Not a person with a disability 57 27 8 6 3 0 0 84 8 115
2018 Person with a disability 43 35 11 11 0 0 0 78 11 28
2018 Not a person with a disability 59 30 6 2 3 0 0 89 5 107
2017 Person with a disability 54 27 7 5 3 4 0 84 8 26
2017 Not a person with a disability 48 27 14 6 4 0 0 76 10 111
2014 Person with a disability 60 17 12 12 0 0 0 76 12 35
2014 Not a person with a disability 62 27 5 4 1 1 0 90 5 139
2011 Person with a disability 50 28 13 8 0 0 0 79 8 24
2011 Not a person with a disability 61 25 8 4 1 1 0 86 6 148
2008 Person with a disability 33 52 10 0 5 0 0 86 5 21
2008 Not a person with a disability 45 37 9 6 2 1 0 83 9 139

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 64 8 20 8 0 0 0 72 8 26
2019 Not a person with a disability 49 25 13 7 5 1 0 75 12 116
2018 Person with a disability 38 32 8 14 4 4 0 73 19 28
2018 Not a person with a disability 54 19 13 7 4 3 0 75 11 107
2017 Person with a disability 48 24 12 9 3 4 0 75 13 26
2017 Not a person with a disability 45 21 14 8 10 2 0 68 18 111
2014 Person with a disability 57 9 20 8 3 3 0 68 11 35
2014 Not a person with a disability 58 16 11 8 2 3 1 78 11 139
2011 Person with a disability 51 20 13 4 4 4 4 77 9 24
2011 Not a person with a disability 54 20 10 9 5 2 0 75 14 149
2008 Person with a disability 38 43 10 5 0 0 5 85 5 21
2008 Not a person with a disability 40 24 10 11 6 9 0 71 18 139
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Person with a disability 8 54 38 26
2019 Not a person with a disability 15 40 44 115
2018 Person with a disability 22 31 48 28
2018 Not a person with a disability 14 45 41 108
2017 Person with a disability 19 45 36 25
2017 Not a person with a disability 32 39 29 110
2014 Person with a disability 18 54 28 35
2014 Not a person with a disability 16 45 40 138
2011 Person with a disability 12 47 41 24
2011 Not a person with a disability 26 44 30 149
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 38 8 0 0 0 7 91 0 26
2019 Not a person with a disability 33 47 5 5 0 1 9 89 5 116

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 62 28 4 0 0 0 7 96 0 26
2019 Not a person with a disability 59 21 5 0 1 4 9 93 1 116
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 5 19 4 4 37 8 52 14 25
2019 Not a person with a disability 31 9 18 5 3 28 6 61 11 116
2018 Person with a disability 25 11 18 4 0 40 3 63 6 28
2018 Not a person with a disability 26 18 10 3 4 31 9 72 12 107
2017 Person with a disability 24 24 7 7 7 23 8 69 20 26
2017 Not a person with a disability 22 27 14 5 2 24 6 70 10 111
2014 Person with a disability 24 20 6 9 6 24 11 68 23 35
2014 Not a person with a disability 41 12 10 4 5 24 4 75 12 139

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 27 8 4 4 8 4 83 8 26
2019 Not a person with a disability 53 19 13 6 2 6 1 78 8 115
2018 Person with a disability 36 35 25 0 0 3 0 74 0 28
2018 Not a person with a disability 52 23 11 4 2 9 0 81 7 107
2017 Person with a disability 40 42 4 4 7 3 0 85 11 26
2017 Not a person with a disability 40 37 9 4 2 8 0 84 6 111
2014 Person with a disability 44 26 12 3 9 6 0 75 13 35
2014 Not a person with a disability 60 26 6 3 2 3 0 88 5 139
2011 Person with a disability 62 20 13 0 0 4 0 86 0 24
2011 Not a person with a disability 62 28 6 1 1 3 0 92 2 148
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 8 19 7 4 31 4 54 17 26
2019 Not a person with a disability 37 10 16 1 2 27 6 71 5 116
2018 Person with a disability 35 8 18 4 0 32 3 66 6 28
2018 Not a person with a disability 37 12 13 3 1 28 7 76 5 108
2017 Person with a disability 45 7 18 4 3 19 4 67 10 26
2017 Not a person with a disability 31 19 12 1 1 29 7 79 3 111
2014 Person with a disability 39 14 12 9 3 12 11 69 16 35
2014 Not a person with a disability 46 16 8 2 3 20 4 82 7 139

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 23 7 4 4 8 0 84 8 26
2019 Not a person with a disability 58 17 9 3 1 8 4 85 4 116
2018 Person with a disability 46 36 11 4 0 3 0 85 4 28
2018 Not a person with a disability 59 26 8 3 0 3 1 89 3 108
2017 Person with a disability 79 3 10 4 3 0 0 83 7 26
2017 Not a person with a disability 57 27 3 3 1 7 2 92 4 110
2014 Person with a disability 58 15 12 6 3 4 2 78 10 35
2014 Not a person with a disability 69 22 5 2 1 1 0 92 3 139
2011 Person with a disability 70 10 8 8 0 4 0 83 8 24
2011 Not a person with a disability 77 21 1 0 0 2 0 99 0 149
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 42 28 19 4 7 0 0 70 12 26
2019 Not a person with a disability 33 29 22 6 9 0 1 62 16 115
2018 Person with a disability 34 26 21 11 7 0 0 60 19 27
2018 Not a person with a disability 32 26 17 15 9 0 1 58 25 108
2017 Person with a disability 36 34 14 7 9 0 0 70 16 26
2017 Not a person with a disability 25 22 19 16 16 1 2 48 33 111

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 35 28 15 0 0 0 57 15 26
2019 Not a person with a disability 21 25 27 16 11 0 0 46 27 116
2018 Person with a disability 11 26 33 14 15 0 0 38 29 27
2018 Not a person with a disability 23 27 18 18 15 0 0 50 33 108
2017 Person with a disability 16 35 15 24 11 0 0 51 34 26
2017 Not a person with a disability 14 33 21 18 13 1 0 48 31 110

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 31 12 0 0 0 4 87 0 26
2019 Not a person with a disability 39 29 17 9 4 0 1 69 14 115
2018 Person with a disability 23 48 18 7 4 0 0 71 11 27
2018 Not a person with a disability 37 27 14 14 6 0 3 66 20 107
2017 Person with a disability 26 32 23 12 3 3 0 60 16 26
2017 Not a person with a disability 28 31 21 17 3 1 1 59 20 111

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 30 25 19 4 0 0 53 22 26
2019 Not a person with a disability 22 21 25 22 10 1 0 43 32 115
2018 Person with a disability 4 24 34 31 8 0 0 27 39 26
2018 Not a person with a disability 24 23 15 19 18 0 1 48 37 108
2017 Person with a disability 16 16 35 29 5 0 0 32 33 26
2017 Not a person with a disability 14 19 25 21 17 2 0 34 40 111

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 59 25 4 4 0 0 8 91 4 26
2019 Not a person with a disability 56 19 10 8 3 1 2 77 12 116
2018 Person with a disability 46 29 14 0 0 0 10 84 0 27
2018 Not a person with a disability 52 23 9 6 5 0 5 78 12 107
2017 Person with a disability 43 23 21 4 0 0 9 73 4 26
2017 Not a person with a disability 42 25 12 9 2 1 9 75 12 110

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 44 32 20 4 0 0 0 76 4 26
2019 Not a person with a disability 39 31 18 7 4 1 0 71 11 115
2018 Person with a disability 35 17 18 26 0 0 3 54 27 27
2018 Not a person with a disability 39 25 13 11 10 0 2 65 21 107
2017 Person with a disability 31 50 12 7 0 0 0 81 7 26
2017 Not a person with a disability 30 27 27 8 4 1 3 59 12 111

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 23 27 4 0 0 4 68 4 26
2019 Not a person with a disability 42 38 11 6 1 2 0 82 7 116
2018 Person with a disability 27 35 30 8 0 0 0 62 8 28
2018 Not a person with a disability 39 36 13 10 2 1 0 75 11 106
2017 Person with a disability 35 39 19 3 0 0 4 77 3 26
2017 Not a person with a disability 30 28 20 14 5 1 3 60 19 111

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 32 22 4 4 0 4 68 8 26
2019 Not a person with a disability 28 40 23 6 3 0 0 68 9 115
2018 Person with a disability 18 33 35 14 0 0 0 51 14 28
2018 Not a person with a disability 32 28 21 13 6 0 0 60 19 106
2017 Person with a disability 26 32 13 19 11 0 0 57 30 26
2017 Not a person with a disability 21 31 23 15 9 0 2 53 24 111

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 38 36 19 0 4 0 4 77 4 26
2019 Not a person with a disability 47 27 16 9 2 0 0 74 10 116
2018 Person with a disability 31 43 15 11 0 0 0 75 11 28
2018 Not a person with a disability 37 35 17 7 4 0 0 72 11 106
2017 Person with a disability 42 29 11 7 11 0 0 71 19 26
2017 Not a person with a disability 32 29 18 9 8 0 3 64 17 111

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 65 17 11 8 0 0 0 81 8 25
2019 Not a person with a disability 58 25 9 3 4 0 1 84 7 116

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 59 19 15 4 0 0 4 81 4 26
2019 Not a person with a disability 49 30 13 4 4 0 0 79 8 114
2018 Person with a disability 33 31 22 7 7 0 0 64 14 28
2018 Not a person with a disability 34 38 15 12 2 0 0 72 14 105
2017 Person with a disability 53 18 17 7 4 0 0 71 12 26
2017 Not a person with a disability 36 27 25 7 2 1 2 65 10 111

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 85 7 4 0 0 0 4 96 0 26
2019 Not a person with a disability 66 19 9 5 1 0 1 86 6 116
2018 Person with a disability 63 22 7 4 4 0 0 85 8 27
2018 Not a person with a disability 67 23 5 3 1 0 1 91 4 104
2017 Person with a disability 59 23 14 5 0 0 0 81 5 26
2017 Not a person with a disability 62 22 11 1 0 1 2 87 1 111

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 81 12 0 0 4 0 4 96 4 26
2019 Not a person with a disability 84 9 3 1 0 0 3 96 1 115
2018 Person with a disability 71 14 4 11 0 0 0 85 11 28
2018 Not a person with a disability 84 9 1 2 0 0 5 97 2 106

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 82 4 4 4 4 0 4 89 8 26
2019 Not a person with a disability 90 4 1 1 3 0 1 95 4 116
2018 Person with a disability 75 11 11 4 0 0 0 85 4 28
2018 Not a person with a disability 84 6 5 1 0 0 4 94 1 105
2017 Person with a disability 86 8 3 3 0 0 0 93 3 26
2017 Not a person with a disability 79 9 6 0 1 0 4 92 2 111

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 56 29 8 0 4 0 4 88 4 25
2019 Not a person with a disability 75 16 5 3 1 0 0 91 4 116
2018 Person with a disability 69 28 3 0 0 0 0 97 0 28
2018 Not a person with a disability 57 27 6 5 4 0 1 85 9 105
2017 Person with a disability 67 23 3 7 0 0 0 90 7 26
2017 Not a person with a disability 47 30 16 3 1 0 3 79 4 111

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 74 7 4 4 8 0 4 84 12 26
2019 Not a person with a disability 70 18 10 1 1 0 1 88 2 115
2018 Person with a disability 53 29 11 7 0 0 0 82 7 28
2018 Not a person with a disability 76 12 5 1 3 0 2 90 4 107
2017 Person with a disability 73 16 7 3 0 0 0 89 3 25
2017 Not a person with a disability 68 21 2 2 2 1 3 94 4 111

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 76 5 4 0 0 0 16 95 0 25
2019 Not a person with a disability 71 5 6 2 0 0 17 91 2 116
2018 Person with a disability 54 14 0 0 0 4 29 100 0 28
2018 Not a person with a disability 57 13 5 3 1 0 21 89 5 105
2017 Person with a disability 68 11 0 0 0 0 20 100 0 26
2017 Not a person with a disability 58 13 3 2 0 0 24 94 2 111

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 59 19 7 4 4 0 7 84 8 26
2019 Not a person with a disability 69 17 7 2 2 0 3 89 4 116
2018 Person with a disability 48 29 15 0 8 0 0 77 8 27
2018 Not a person with a disability 66 21 8 2 1 0 2 89 3 106
2017 Person with a disability 66 23 7 4 0 0 0 89 4 26
2017 Not a person with a disability 64 20 6 4 0 0 6 89 5 110

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 80 8 0 0 0 4 7 100 0 26
2019 Not a person with a disability 85 6 5 0 2 0 2 93 2 116
2018 Person with a disability 79 11 4 0 3 3 0 93 3 28
2018 Not a person with a disability 83 8 2 2 3 0 2 93 5 105
2017 Person with a disability 81 12 3 3 0 0 0 93 3 26
2017 Not a person with a disability 78 7 7 0 1 0 6 91 2 111

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 32 19 0 0 0 4 80 0 26
2019 Not a person with a disability 67 20 10 1 1 0 1 88 2 115
2018 Person with a disability 14 50 21 7 4 3 0 67 11 28
2018 Not a person with a disability 49 26 22 2 1 0 0 75 3 107
2017 Person with a disability 34 56 10 0 0 0 0 90 0 26
2017 Not a person with a disability 48 27 14 6 0 0 4 79 6 111

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 43 28 11 0 0 0 62 11 26
2019 Not a person with a disability 18 43 26 11 1 0 1 62 12 116
2018 Person with a disability 14 14 40 22 7 3 0 29 30 28
2018 Not a person with a disability 16 42 23 13 5 0 0 58 19 108
2017 Person with a disability 9 29 36 18 8 0 0 38 26 26
2017 Not a person with a disability 6 35 36 18 4 1 0 41 23 111

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 24 31 26 11 0 0 37 32 26
2019 Not a person with a disability 8 9 38 34 10 0 1 44 17 116
2018 Person with a disability 18 29 31 19 0 3 0 20 49 28
2018 Not a person with a disability 8 16 37 26 14 0 0 40 24 108
2017 Person with a disability 7 27 42 18 6 0 0 24 34 26
2017 Not a person with a disability 7 26 30 27 11 0 0 38 32 111

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 30 4 12 0 0 0 84 12 26
2019 Not a person with a disability 55 30 12 2 0 2 0 86 2 116
2018 Person with a disability 54 42 4 0 0 0 0 96 0 28
2018 Not a person with a disability 55 37 4 4 1 0 0 91 5 107
2017 Person with a disability 46 38 3 9 3 0 0 85 12 26
2017 Not a person with a disability 34 44 12 6 2 1 0 79 9 110

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 31 7 15 4 0 0 74 19 26
2019 Not a person with a disability 42 36 15 6 1 1 0 78 7 116
2018 Person with a disability 32 31 26 3 4 4 0 66 7 28
2018 Not a person with a disability 44 31 13 8 3 1 0 76 11 108
2017 Person with a disability 33 34 10 20 3 0 0 67 23 26
2017 Not a person with a disability 30 40 15 11 4 0 0 69 15 110
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 73 27 26
2019 Not a person with a disability 27 73 116
2017 Person with a disability 73 27 26
2017 Not a person with a disability 30 70 111
2014 Person with a disability 77 23 34
2014 Not a person with a disability 26 74 139

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 91 9 19
2019 Not a person with a disability 97 3 31
2017 Person with a disability 100 0 19
2017 Not a person with a disability 86 14 34
2014 Person with a disability 96 4 26
2014 Not a person with a disability 98 2 35

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 76 18 0 5 0 0 0 95 5 17
2019 Not a person with a disability 58 24 6 11 0 0 0 83 11 30
2017 Person with a disability 79 5 0 6 11 0 0 84 16 19
2017 Not a person with a disability 70 27 0 3 0 0 0 97 3 30
2014 Person with a disability 60 24 8 8 0 0 0 84 8 25
2014 Not a person with a disability 83 17 0 0 0 0 0 100 0 34
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 50 8 4 12 0 0 27 73 26
2019 Not a person with a disability 32 30 20 8 8 3 0 33 67 116
2018 Person with a disability 18 56 11 11 4 0 0 18 82 28
2018 Not a person with a disability 33 27 25 11 4 0 1 33 67 108
2017 Person with a disability 34 21 27 10 0 9 0 37 63 26
2017 Not a person with a disability 30 28 20 11 5 5 0 32 68 111

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 36 64 19
2019 Not a person with a disability 55 45 76

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 79 21 19
2019 Not a person with a disability 59 41 75
2018 Person with a disability 56 44 23
2018 Not a person with a disability 47 53 72

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 59 5 11 15 10 0 0 64 25 19
2019 Not a person with a disability 29 23 15 18 11 0 4 55 30 76
2018 Person with a disability 39 5 4 30 4 4 13 53 42 23
2018 Not a person with a disability 32 28 18 7 13 2 1 61 20 72
2017 Person with a disability 31 13 12 26 19 0 0 44 45 15
2017 Not a person with a disability 15 22 8 21 20 4 10 44 47 72

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 5 10 5 15 6 37 48 35 19
2019 Not a person with a disability 7 9 9 10 18 5 40 31 52 76
2018 Person with a disability 13 4 9 17 14 8 34 31 53 23
2018 Not a person with a disability 8 10 9 8 21 5 38 33 51 72
2017 Person with a disability 16 0 7 0 13 6 59 45 36 15
2017 Not a person with a disability 9 6 9 12 19 6 39 28 55 72

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 14 12 0 23 0 4 65 23 26
2019 Not a person with a disability 51 11 11 8 8 0 11 70 18 116
2018 Person with a disability 36 21 18 7 11 0 7 61 19 28
2018 Not a person with a disability 44 17 12 9 10 0 8 66 20 107
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