2019 Public Service Employee Survey Results for Transportation Safety Board of Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 40 6 18 3 0 0 73 21 102
2019 First official language - French 53 39 0 5 3 0 0 92 8 64
2017 First official language - English 19 44 8 22 8 0 0 62 30 118
2017 First official language - French 31 49 7 10 4 0 0 79 14 71
2014 First official language - English 29 47 7 13 3 1 0 77 16 117
2014 First official language - French 36 45 9 5 5 0 0 81 10 62
2011 First official language - English 34 51 3 9 3 0 0 85 12 111
2011 First official language - French 46 40 6 8 0 0 0 86 8 67
2008 First official language - English 37 44 4 11 4 0 0 81 15 122
2008 First official language - French 39 54 1 3 3 0 0 93 6 67

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 78 18 1 1 1 1 0 97 2 102
2019 First official language - French 53 27 6 11 3 0 0 79 14 64
2017 First official language - English 80 12 7 0 1 0 1 93 1 118
2017 First official language - French 34 38 13 8 7 0 0 72 15 71
2014 First official language - English 79 13 4 1 1 1 3 95 2 117
2014 First official language - French 36 33 3 21 6 0 0 69 27 62
2011 First official language - English 77 11 6 2 2 0 3 91 4 111
2011 First official language - French 37 21 16 20 6 0 0 58 25 67
2008 First official language - English 75 15 4 2 2 1 2 92 3 122
2008 First official language - French 40 27 9 15 9 0 0 67 24 67

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 28 6 10 1 0 0 83 11 101
2019 First official language - French 57 30 6 3 3 0 0 88 6 64
2017 First official language - English 46 28 8 13 5 0 0 75 18 117
2017 First official language - French 43 40 5 6 6 0 0 84 11 71
2014 First official language - English 53 30 5 8 4 0 0 83 12 117
2014 First official language - French 42 33 10 8 8 0 0 75 16 62
2011 First official language - English 53 29 11 5 3 0 0 81 8 110
2011 First official language - French 51 33 6 7 3 0 0 84 10 67

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 37 12 16 4 0 0 69 20 102
2019 First official language - French 43 34 16 5 2 0 0 78 6 64
2018 First official language - English 26 33 12 16 12 0 0 59 29 97
2018 First official language - French 42 32 9 8 7 0 2 76 15 60
2017 First official language - English 25 30 16 21 8 0 0 55 30 118
2017 First official language - French 32 35 14 10 7 0 1 68 17 71
2014 First official language - English 27 39 9 17 7 0 1 67 24 117
2014 First official language - French 26 37 15 14 6 2 0 64 21 62
2011 First official language - English 32 41 10 12 5 0 1 73 17 110
2011 First official language - French 39 43 11 3 2 1 1 84 5 67
2008 First official language - English 30 37 11 13 7 0 2 68 21 122
2008 First official language - French 27 51 9 7 3 0 3 80 11 67

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 31 7 10 3 0 0 80 13 102
2019 First official language - French 51 38 8 2 0 0 2 90 2 64
2017 First official language - English 38 37 9 9 7 0 0 75 16 116
2017 First official language - French 40 39 6 13 1 0 0 79 15 71
2014 First official language - English 51 31 8 8 3 0 0 82 10 117
2014 First official language - French 41 41 10 3 3 2 0 83 7 62

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 28 13 5 3 0 0 80 8 101
2019 First official language - French 53 34 5 5 2 0 2 89 6 64
2018 First official language - English 45 34 9 7 5 0 0 79 12 94
2018 First official language - French 46 41 5 5 2 0 2 88 7 59
2017 First official language - English 47 29 12 5 6 1 0 77 11 116
2017 First official language - French 42 34 13 7 5 0 0 75 12 71
2014 First official language - English 42 36 12 4 4 0 2 80 8 117
2014 First official language - French 27 39 11 18 5 0 0 66 23 62
2011 First official language - English 43 37 13 3 4 1 1 81 6 111
2011 First official language - French 34 42 12 6 3 0 3 78 9 67

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 23 12 6 3 0 0 79 9 102
2019 First official language - French 52 31 10 5 3 0 0 82 8 63
2018 First official language - English 49 26 9 13 3 0 0 76 15 96
2018 First official language - French 42 41 6 7 3 0 0 83 11 60
2017 First official language - English 41 36 11 4 7 0 0 77 11 118
2017 First official language - French 47 36 7 8 1 0 0 84 10 71
2014 First official language - English 53 29 10 8 1 0 0 82 8 117
2014 First official language - French 28 47 7 14 3 0 0 76 18 62
2011 First official language - English 53 36 2 7 2 0 0 89 9 111
2011 First official language - French 50 37 9 4 0 0 0 87 4 67
2008 First official language - English 52 35 5 5 3 0 0 87 8 120
2008 First official language - French 48 37 12 1 1 0 0 85 3 67

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 37 14 11 10 0 1 65 21 100
2019 First official language - French 36 26 21 10 6 0 0 63 17 64
2018 First official language - English 31 28 15 13 12 0 0 59 25 97
2018 First official language - French 38 26 18 11 7 0 0 64 18 60
2017 First official language - English 26 31 11 17 13 1 1 58 31 118
2017 First official language - French 30 36 16 11 7 0 1 66 18 71
2014 First official language - English 32 29 15 12 9 1 1 62 22 117
2014 First official language - French 19 32 19 18 11 0 0 51 29 62
2011 First official language - English 22 37 20 13 9 0 0 58 22 110
2011 First official language - French 21 45 16 16 1 0 0 66 18 67

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 39 12 10 4 0 1 74 14 100
2019 First official language - French 44 35 10 8 3 0 0 79 11 64
2018 First official language - English 29 45 13 9 4 0 0 74 13 97
2018 First official language - French 41 33 9 8 9 0 0 74 17 60
2017 First official language - English 28 41 9 15 6 0 1 70 21 118
2017 First official language - French 31 42 12 11 4 0 0 73 15 71

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 58 27 6 6 3 0 0 85 9 100
2019 First official language - French 62 22 11 5 0 0 0 84 5 64
2018 First official language - English 51 35 9 4 2 0 0 85 6 93
2018 First official language - French 68 23 2 5 2 0 0 91 7 60
2017 First official language - English 46 32 11 5 4 1 0 79 9 117
2017 First official language - French 59 29 8 1 1 2 0 89 3 71
2014 First official language - English 57 30 9 4 0 0 0 87 4 117
2014 First official language - French 45 32 15 3 5 0 0 77 8 62
2011 First official language - English 49 35 9 5 2 0 0 85 6 111
2011 First official language - French 47 46 4 1 1 0 0 93 3 67
2008 First official language - English 53 33 7 2 3 1 0 87 6 122
2008 First official language - French 57 37 6 0 0 0 0 94 0 67

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 37 7 10 8 0 0 75 18 99
2019 First official language - French 41 35 11 8 5 0 0 76 13 63
2018 First official language - English 32 29 14 11 13 0 0 61 24 94
2018 First official language - French 35 32 16 8 9 0 0 67 17 60
2017 First official language - English 31 32 12 13 13 0 0 62 26 118
2017 First official language - French 33 43 12 8 3 0 0 77 11 71

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 69 19 9 2 1 0 0 88 3 100
2019 First official language - French 65 17 13 3 2 0 0 82 5 64
2018 First official language - English 60 27 7 5 1 0 0 87 6 94
2018 First official language - French 62 30 5 2 2 0 0 92 3 60
2017 First official language - English 56 30 6 5 3 0 0 86 7 118
2017 First official language - French 66 26 7 0 0 0 0 93 0 70
2014 First official language - English 71 24 4 2 0 0 0 95 2 116
2014 First official language - French 56 34 5 3 2 0 0 90 5 62
2011 First official language - English 75 20 4 1 0 0 0 95 1 111
2011 First official language - French 70 25 3 3 0 0 0 94 3 67

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 30 9 10 7 0 1 74 17 100
2019 First official language - French 36 41 8 8 7 0 0 77 15 62
2018 First official language - English 30 32 15 12 11 0 0 62 23 95
2018 First official language - French 37 36 8 8 12 0 0 72 20 60
2017 First official language - English 31 28 11 18 11 0 1 59 30 118
2017 First official language - French 40 38 14 6 3 0 0 78 8 71
2014 First official language - English 24 42 12 11 10 1 1 67 21 117
2014 First official language - French 17 48 13 12 8 2 0 67 20 62
2011 First official language - English 42 41 6 5 5 0 1 83 11 111
2011 First official language - French 32 44 16 7 0 0 0 76 7 66

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 34 11 8 11 0 1 70 19 100
2019 First official language - French 40 35 8 14 3 0 0 74 18 64
2018 First official language - English 27 25 24 15 9 0 0 52 24 94
2018 First official language - French 44 29 13 3 11 0 0 73 14 59
2017 First official language - English 30 29 17 9 14 0 1 60 23 118
2017 First official language - French 34 46 11 6 4 0 0 79 10 71
2014 First official language - English 36 33 12 8 11 0 1 69 19 117
2014 First official language - French 22 34 25 6 11 1 0 57 18 62

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 40 11 11 5 0 0 73 16 100
2019 First official language - French 41 44 6 8 0 0 0 86 8 63
2018 First official language - English 26 32 19 14 9 0 0 58 23 94
2018 First official language - French 44 26 15 8 7 0 0 70 15 60
2017 First official language - English 30 32 14 11 13 0 1 63 23 117
2017 First official language - French 34 44 10 7 4 0 1 79 11 71
2014 First official language - English 36 35 12 9 8 0 0 71 17 117
2014 First official language - French 23 42 13 18 5 0 0 64 23 62
2011 First official language - English 44 35 14 5 3 0 0 79 7 111
2011 First official language - French 34 42 17 5 2 0 1 76 6 67

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 32 5 7 1 0 0 87 8 102
2019 First official language - French 53 27 17 3 0 0 0 79 3 64
2018 First official language - English 46 36 12 4 2 0 0 82 6 95
2018 First official language - French 51 31 10 8 0 0 0 82 8 60
2017 First official language - English 49 29 13 7 3 0 0 78 10 118
2017 First official language - French 53 34 8 3 3 0 0 87 5 70
2014 First official language - English 56 29 9 4 2 0 0 85 6 116
2014 First official language - French 37 43 9 8 2 2 0 82 10 62
2011 First official language - English 63 28 5 4 0 0 0 91 4 111
2011 First official language - French 51 40 6 3 0 0 0 91 3 67
2008 First official language - English 56 36 2 4 2 0 0 92 7 122
2008 First official language - French 45 42 10 1 0 1 0 88 2 67

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 24 23 11 9 1 0 57 20 100
2019 First official language - French 32 35 21 8 2 2 0 68 11 64
2018 First official language - English 33 31 17 14 5 0 0 64 19 94
2018 First official language - French 33 29 21 11 3 0 2 64 15 60
2017 First official language - English 32 31 26 3 6 2 0 64 9 118
2017 First official language - French 30 42 11 4 5 4 4 78 10 71
2014 First official language - English 26 41 20 7 3 1 2 69 10 117
2014 First official language - French 32 37 18 10 3 0 0 70 13 61
2011 First official language - English 24 42 22 5 3 1 2 68 9 111
2011 First official language - French 31 37 21 6 4 0 0 69 10 67
2008 First official language - English 25 39 23 8 4 0 1 64 12 122
2008 First official language - French 28 46 9 12 4 0 0 75 16 67

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 9 24 38 17 11 1 0 28 34 101
2019 First official language - French 6 33 35 19 6 0 2 25 40 64
2018 First official language - English 10 20 46 16 6 1 2 22 31 95
2018 First official language - French 7 24 33 26 8 0 2 35 31 59
2017 First official language - English 8 23 44 17 8 1 0 25 31 118
2017 First official language - French 7 28 32 22 7 1 4 30 37 71
2014 First official language - English 7 22 31 29 8 3 0 38 30 117
2014 First official language - French 7 39 39 11 3 2 0 15 46 62
2011 First official language - English 4 12 49 24 10 0 1 34 16 111
2011 First official language - French 1 36 40 16 5 1 0 21 38 67
2008 First official language - English 7 20 37 26 7 1 2 34 28 122
2008 First official language - French 4 28 43 18 6 0 0 24 33 67

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 4 17 33 21 24 1 0 46 21 100
2019 First official language - French 5 6 27 39 18 3 1 60 12 64
2018 First official language - English 9 21 32 21 14 1 1 36 31 95
2018 First official language - French 4 16 29 26 20 4 2 49 20 58
2017 First official language - English 8 14 37 27 12 1 1 39 23 118
2017 First official language - French 3 16 19 32 23 3 4 59 21 71
2014 First official language - English 4 11 22 30 26 5 2 60 16 117
2014 First official language - French 2 13 29 32 16 8 0 53 16 62
2011 First official language - English 4 3 27 37 25 0 5 64 7 111
2011 First official language - French 1 14 31 29 17 3 4 50 16 65
2008 First official language - English 3 12 26 37 17 1 4 57 16 121
2008 First official language - French 5 18 27 27 20 2 2 48 23 66

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 20 16 32 18 11 2 1 30 37 100
2019 First official language - French 12 5 41 16 18 6 2 37 18 64
2018 First official language - English 20 21 29 19 6 2 4 27 42 94
2018 First official language - French 7 20 22 27 21 2 2 50 27 57
2017 First official language - English 22 22 24 20 10 0 2 31 44 118
2017 First official language - French 8 25 26 16 19 3 3 37 35 70
2014 First official language - English 18 31 22 14 12 2 2 27 50 117
2014 First official language - French 12 18 25 28 14 3 0 43 31 61
2011 First official language - English 16 30 23 17 13 0 1 30 47 111
2011 First official language - French 8 24 27 24 14 2 3 39 33 67
2008 First official language - English 15 21 29 21 10 1 2 32 38 121
2008 First official language - French 10 19 24 24 15 1 6 42 32 67

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 13 33 30 14 1 1 44 22 102
2019 First official language - French 9 9 43 24 12 2 0 37 19 64
2018 First official language - English 15 15 32 29 6 0 2 36 31 94
2018 First official language - French 7 14 31 28 17 2 2 47 21 59
2017 First official language - English 9 16 37 26 10 0 3 37 26 117
2017 First official language - French 7 11 39 28 14 0 1 42 18 71
2014 First official language - English 9 11 32 32 11 3 3 46 21 117
2014 First official language - French 9 16 40 19 13 2 2 33 27 61
2011 First official language - English 4 8 35 35 16 0 2 52 12 111
2011 First official language - French 5 23 31 28 11 2 2 40 28 66
2008 First official language - English 5 11 32 38 12 1 2 51 16 121
2008 First official language - French 9 19 39 21 10 1 0 32 29 67

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 16 22 27 20 13 1 1 34 39 101
2019 First official language - French 14 18 38 16 12 2 0 28 33 64
2018 First official language - English 26 30 25 10 6 1 1 16 58 95
2018 First official language - French 15 18 39 14 10 0 4 25 35 58
2017 First official language - English 17 27 37 10 8 1 2 18 45 118
2017 First official language - French 15 19 35 19 5 1 5 26 37 71
2014 First official language - English 15 22 28 19 9 5 2 30 40 117
2014 First official language - French 11 20 37 22 5 2 5 28 33 62
2011 First official language - English 13 25 29 23 8 0 2 32 39 110
2011 First official language - French 12 28 28 19 9 0 3 29 41 67
2008 First official language - English 9 21 37 22 8 1 3 31 31 120
2008 First official language - French 10 24 31 19 10 0 4 31 36 67

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 5 14 25 31 16 4 6 52 21 101
2019 First official language - French 4 13 27 34 17 3 2 54 18 64
2018 First official language - English 17 19 28 24 8 1 3 33 37 95
2018 First official language - French 9 22 27 24 12 2 3 38 33 57
2017 First official language - English 5 8 36 33 14 2 3 49 13 116
2017 First official language - French 4 8 30 32 19 5 1 55 13 71
2014 First official language - English 3 6 24 36 21 6 3 63 11 117
2014 First official language - French 1 16 37 26 11 3 5 40 19 62
2011 First official language - English 4 9 27 33 23 1 3 59 13 111
2011 First official language - French 9 26 24 18 13 2 8 35 39 67
2008 First official language - English 9 6 25 33 21 3 3 57 16 120
2008 First official language - French 9 22 30 16 13 1 7 33 34 67

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 17 36 12 13 2 0 25 38 101
2019 First official language - French 5 17 39 15 16 8 0 34 24 64
2018 First official language - English 18 25 35 11 7 3 1 19 44 95
2018 First official language - French 13 15 19 42 8 2 2 52 29 58
2017 First official language - English 19 25 34 12 10 1 0 22 44 118
2017 First official language - French 7 17 34 21 16 4 1 39 25 71
2014 First official language - English 22 20 28 13 9 4 3 24 46 117
2014 First official language - French 10 26 21 24 17 1 0 42 36 62

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 9 21 27 32 9 1 1 42 30 101
2019 First official language - French 0 10 36 37 14 3 0 53 10 64
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 78 15 4 1 0 1 1 95 1 101
2019 First official language - French 54 25 8 5 8 0 0 79 13 64
2017 First official language - English 77 13 7 0 1 0 2 92 1 118
2017 First official language - French 45 30 3 14 8 0 0 75 22 71
2014 First official language - English 71 15 4 0 1 0 9 94 1 117
2014 First official language - French 46 23 12 13 6 0 0 69 19 62
2011 First official language - English 75 12 7 1 0 0 5 91 1 110
2011 First official language - French 47 27 8 12 6 0 0 75 18 67
2008 First official language - English 75 10 8 0 0 1 6 91 0 122
2008 First official language - French 37 28 7 10 10 0 6 70 22 67

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 19 13 12 19 4 1 54 32 102
2019 First official language - French 34 22 17 10 10 5 3 61 21 64
2018 First official language - English 23 23 15 16 18 2 4 48 36 97
2018 First official language - French 31 25 7 8 15 5 9 65 27 59
2017 First official language - English 32 21 12 11 20 3 1 55 33 118
2017 First official language - French 20 28 11 8 17 9 7 57 30 71
2014 First official language - English 30 21 14 13 10 4 7 57 27 117
2014 First official language - French 11 34 20 8 18 5 5 49 29 62

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 19 11 11 9 3 0 69 20 102
2019 First official language - French 56 23 13 5 3 0 0 79 8 64
2018 First official language - English 36 25 9 16 14 1 0 61 30 97
2018 First official language - French 52 20 9 7 12 0 0 72 19 59
2017 First official language - English 37 32 7 10 13 0 0 69 23 117
2017 First official language - French 54 26 6 7 5 1 0 81 12 71
2014 First official language - English 39 31 11 12 7 0 1 70 19 116
2014 First official language - French 26 40 8 13 10 1 1 68 24 62

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 27 7 12 7 1 0 74 19 101
2019 First official language - French 59 31 2 5 3 0 0 90 8 64
2018 First official language - English 39 29 6 16 10 0 0 68 26 95
2018 First official language - French 49 32 8 8 3 0 0 80 12 57
2017 First official language - English 34 37 9 13 7 0 0 71 20 118
2017 First official language - French 51 29 4 9 5 1 0 81 15 71
2014 First official language - English 43 38 7 5 6 0 1 82 11 117
2014 First official language - French 41 37 5 13 3 0 1 78 16 62

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 28 9 9 2 2 0 80 11 101
2019 First official language - French 48 25 16 8 3 0 0 73 11 64
2018 First official language - English 40 37 13 6 3 0 1 78 9 97
2018 First official language - French 56 23 10 5 4 2 0 80 9 59
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 58 20 6 7 3 1 6 83 10 102
2019 First official language - French 46 25 16 3 2 3 5 78 5 64

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 25 7 11 5 0 3 77 16 101
2019 First official language - French 54 20 13 11 2 0 0 74 13 64
2018 First official language - English 37 31 16 4 9 2 1 71 13 96
2018 First official language - French 52 23 10 5 9 0 2 76 14 60
2017 First official language - English 39 28 10 12 8 0 2 69 21 118
2017 First official language - French 41 30 18 8 3 1 0 71 11 71
2014 First official language - English 40 30 8 8 9 3 2 73 18 117
2014 First official language - French 23 40 21 8 6 1 0 64 14 62
2011 First official language - English 34 34 15 8 6 0 2 70 15 110
2011 First official language - French 23 45 21 7 3 0 1 69 11 67
2008 First official language - English 26 41 12 11 9 0 1 68 20 122
2008 First official language - French 28 42 15 6 9 0 0 70 15 67

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 66 12 11 4 5 1 2 80 9 102
2019 First official language - French 54 27 6 10 2 2 0 82 11 64
2018 First official language - English 48 20 13 8 8 1 1 69 17 95
2018 First official language - French 44 30 13 3 5 0 4 78 8 60
2017 First official language - English 50 20 16 5 6 1 2 72 12 118
2017 First official language - French 43 35 11 3 4 4 0 82 7 71
2014 First official language - English 50 24 5 6 7 4 3 81 14 117
2014 First official language - French 30 34 15 14 3 3 0 67 18 62
2011 First official language - English 58 20 10 5 4 1 2 80 9 111
2011 First official language - French 37 42 9 7 2 3 0 82 9 67
2008 First official language - English 43 27 15 6 8 1 1 71 14 122
2008 First official language - French 39 36 9 7 4 4 0 78 13 67

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 19 4 8 8 0 1 80 16 98
2019 First official language - French 53 18 11 11 5 2 0 72 16 63
2018 First official language - English 43 30 7 10 8 0 1 74 19 94
2018 First official language - French 53 23 5 10 7 0 2 78 17 60
2017 First official language - English 49 20 12 11 7 0 1 70 18 118
2017 First official language - French 53 18 17 7 6 0 0 71 12 71
2014 First official language - English 44 31 8 6 8 3 1 78 14 117
2014 First official language - French 35 36 15 11 3 0 0 71 14 62
2011 First official language - English 50 30 9 5 5 0 2 81 9 109
2011 First official language - French 38 43 10 9 0 0 0 81 9 67
2008 First official language - English 39 34 11 5 9 0 1 74 14 122
2008 First official language - French 39 37 9 6 4 1 3 80 11 67

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 86 6 4 0 0 1 3 96 0 101
2019 First official language - French 81 14 2 2 2 0 0 95 3 63
2017 First official language - English 79 13 4 1 1 0 2 94 2 118
2017 First official language - French 83 12 1 1 3 0 0 95 4 71
2014 First official language - English 81 8 3 0 2 0 7 95 2 115
2014 First official language - French 66 21 5 7 2 0 0 87 8 62
2011 First official language - English 78 8 8 0 0 0 7 91 0 109
2011 First official language - French 69 22 5 3 1 0 0 91 4 67
2008 First official language - English 84 6 3 0 0 1 6 96 0 122
2008 First official language - French 67 10 12 4 6 0 0 78 10 67

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 79 11 1 5 1 0 3 93 6 102
2019 First official language - French 81 14 0 3 2 0 0 95 5 64
2017 First official language - English 55 23 8 3 3 2 5 84 7 117
2017 First official language - French 56 25 10 4 3 1 1 83 7 71
2014 First official language - English 59 21 4 6 4 1 5 85 11 116
2014 First official language - French 47 24 12 8 5 5 0 75 13 62
2011 First official language - English 54 26 10 4 3 1 2 82 7 111
2011 First official language - French 44 29 9 9 3 0 6 78 13 66

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 71 17 7 3 1 1 1 89 4 101
2019 First official language - French 62 17 14 2 5 0 0 79 6 64
2018 First official language - English 50 26 11 2 10 0 1 77 12 95
2018 First official language - French 52 19 8 9 7 4 2 75 16 60
2017 First official language - English 55 22 11 6 6 1 1 78 11 117
2017 First official language - French 53 28 12 1 5 0 0 81 7 71

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 62 18 7 9 3 0 2 81 12 102
2019 First official language - French 62 20 8 8 2 0 0 82 10 64
2018 First official language - English 49 22 9 8 10 0 1 72 18 96
2018 First official language - French 47 24 8 6 9 0 5 75 16 59
2017 First official language - English 54 18 10 7 10 0 1 73 17 116
2017 First official language - French 50 25 11 7 7 0 1 75 14 71
2014 First official language - English 52 23 7 7 10 0 2 76 17 117
2014 First official language - French 39 34 10 10 7 1 0 73 16 62

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 14 54 19 5 4 0 5 71 9 21
2019 First official language - French 22 49 14 12 5 0 0 70 16 23
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 28 15 9 12 7 0 62 22 102
2019 First official language - French 32 28 22 11 3 3 0 62 15 64
2018 First official language - English 23 22 17 20 12 5 1 48 34 97
2018 First official language - French 42 27 12 3 9 7 0 74 13 60
2017 First official language - English 18 24 14 18 17 9 0 46 38 118
2017 First official language - French 28 43 10 10 4 7 0 75 14 71
2014 First official language - English 34 29 11 14 4 8 0 69 19 117
2014 First official language - French 27 36 6 18 3 9 0 69 24 62
2011 First official language - English 35 29 15 8 4 8 0 70 14 111
2011 First official language - French 38 31 12 7 1 8 2 77 10 67

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 28 15 13 15 2 0 56 29 102
2019 First official language - French 29 30 22 14 5 0 0 59 19 64
2018 First official language - English 16 23 19 19 20 1 1 41 40 97
2018 First official language - French 43 27 8 9 11 3 0 72 20 60
2017 First official language - English 16 26 13 17 27 2 0 42 45 118
2017 First official language - French 29 32 19 14 5 1 0 62 19 71
2014 First official language - English 28 34 9 14 12 3 0 64 26 117
2014 First official language - French 25 27 18 19 5 3 2 55 26 62
2011 First official language - English 32 32 17 9 8 2 0 65 18 111
2011 First official language - French 38 34 7 18 2 1 0 73 20 67
2008 First official language - English 20 29 12 16 20 2 0 50 37 122
2008 First official language - French 21 42 13 6 13 4 0 66 20 67

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 28 16 19 15 1 0 50 34 101
2019 First official language - French 26 30 19 18 6 2 0 56 24 64
2018 First official language - English 15 21 16 28 13 6 1 38 45 97
2018 First official language - French 26 36 14 8 9 5 2 67 18 60
2017 First official language - English 14 18 19 23 22 4 0 34 47 118
2017 First official language - French 21 31 17 19 7 5 0 55 27 71
2014 First official language - English 21 33 12 20 8 6 0 57 30 117
2014 First official language - French 14 29 21 24 3 8 0 47 30 62
2011 First official language - English 15 41 15 17 9 3 0 58 27 111
2011 First official language - French 26 38 21 12 0 3 0 66 12 67
2008 First official language - English 11 32 20 17 16 2 0 45 34 122
2008 First official language - French 10 34 27 12 9 7 0 48 23 67

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 31 15 14 18 3 0 51 33 102
2019 First official language - French 23 34 14 14 11 3 0 59 26 64
2018 First official language - English 15 27 14 20 20 3 1 44 41 97
2018 First official language - French 31 40 14 3 12 0 0 71 16 59
2017 First official language - English 16 25 17 17 22 3 0 42 40 118
2017 First official language - French 23 40 18 6 13 0 0 63 19 71
2014 First official language - English 27 22 14 17 13 7 0 53 33 116
2014 First official language - French 17 28 20 18 8 10 0 50 28 62
2011 First official language - English 18 40 9 17 11 5 0 61 29 111
2011 First official language - French 34 33 22 6 2 3 0 69 8 67
2008 First official language - English 25 32 15 18 10 1 0 57 28 122
2008 First official language - French 17 55 14 9 3 3 0 73 13 66

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 68 22 5 1 1 4 0 93 2 102
2019 First official language - French 69 20 5 0 5 2 0 90 5 64
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 37 12 8 4 1 0 76 12 102
2019 First official language - French 48 40 11 0 2 0 0 87 2 64
2018 First official language - English 32 34 17 10 5 1 0 67 16 97
2018 First official language - French 55 31 9 3 2 0 0 86 5 60
2017 First official language - English 36 36 13 9 7 0 0 72 16 118
2017 First official language - French 46 37 7 7 3 0 0 83 10 70
2014 First official language - English 46 38 6 5 3 2 0 85 9 117
2014 First official language - French 33 45 11 5 3 3 0 80 8 62
2011 First official language - English 39 38 9 10 4 0 0 77 14 111
2011 First official language - French 59 34 5 0 1 1 0 94 1 67

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 13 27 22 24 11 4 0 42 36 102
2019 First official language - French 22 28 22 24 3 2 0 50 28 64

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 31 17 8 10 2 1 64 18 101
2019 First official language - French 31 30 17 16 5 0 2 61 21 64
2018 First official language - English 27 31 13 14 11 2 1 60 26 97
2018 First official language - French 39 42 11 2 3 4 0 84 5 60
2017 First official language - English 34 30 9 10 13 4 0 67 24 118
2017 First official language - French 32 42 9 8 3 6 0 79 12 70
2014 First official language - English 41 33 8 9 7 3 1 76 16 117
2014 First official language - French 28 33 16 14 5 2 2 63 20 63
2011 First official language - English 39 32 6 8 5 7 4 80 14 111
2011 First official language - French 46 27 17 4 3 3 0 75 8 67
2008 First official language - English 38 29 11 9 10 2 2 69 20 122
2008 First official language - French 39 28 10 12 4 6 0 71 17 67

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 28 16 16 7 4 0 60 24 101
2019 First official language - French 36 37 15 11 0 2 0 74 11 63
2018 First official language - English 21 36 20 11 12 1 0 57 23 96
2018 First official language - French 38 41 10 5 4 2 0 81 9 60

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 26 18 17 11 13 12 3 52 28 100
2019 First official language - French 21 24 19 16 13 5 3 49 31 64
2018 First official language - English 23 15 23 16 14 8 2 42 33 97
2018 First official language - French 24 22 14 10 6 18 6 60 21 60
2017 First official language - English 21 19 18 15 17 9 2 45 35 118
2017 First official language - French 15 32 15 11 8 15 5 58 24 71
2014 First official language - English 26 23 16 10 11 9 5 57 25 117
2014 First official language - French 12 12 22 13 18 17 5 32 39 63
2011 First official language - English 24 26 13 8 11 12 6 61 23 111
2011 First official language - French 20 22 9 11 6 27 5 62 25 67

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 27 18 8 19 3 1 54 28 101
2019 First official language - French 27 46 11 10 6 0 0 73 16 64
2018 First official language - English 17 19 17 18 23 5 1 38 44 97
2018 First official language - French 30 31 17 6 9 7 0 66 16 60
2017 First official language - English 17 24 17 15 22 4 0 43 39 118
2017 First official language - French 34 29 14 15 7 1 0 64 22 71
2014 First official language - English 20 27 19 16 13 5 1 50 31 116
2014 First official language - French 28 25 31 5 8 3 0 55 13 63
2011 First official language - English 21 34 17 11 14 2 0 57 25 111
2011 First official language - French 32 40 12 11 2 3 0 75 13 66
2008 First official language - English 19 26 16 10 26 2 0 47 37 121
2008 First official language - French 16 51 12 9 7 1 3 70 17 67

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 11 16 15 23 25 4 7 30 54 102
2019 First official language - French 15 13 22 14 25 0 10 31 44 64
2018 First official language - English 8 15 19 14 35 1 7 25 54 97
2018 First official language - French 11 17 18 20 21 3 9 33 47 59
2017 First official language - English 5 11 21 18 37 1 7 18 60 118
2017 First official language - French 16 29 15 16 17 3 5 48 35 71
2014 First official language - English 12 23 14 14 25 8 4 40 45 117
2014 First official language - French 14 17 15 22 27 3 1 33 52 63
2011 First official language - English 6 20 15 22 32 2 3 28 57 111
2011 First official language - French 15 24 18 14 20 1 7 43 37 66
2008 First official language - English 7 20 11 15 45 1 2 27 61 122
2008 First official language - French 3 21 27 18 24 4 3 26 45 67

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 28 12 3 0 2 3 85 3 102
2019 First official language - French 66 24 5 3 0 0 2 92 3 63

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 60 9 3 5 7 5 12 82 15 101
2019 First official language - French 79 5 2 0 0 0 14 98 0 63

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 18 18 3 10 3 6 67 14 102
2019 First official language - French 60 23 10 2 5 2 0 84 6 63

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 16 14 7 13 5 8 62 22 102
2019 First official language - French 58 17 8 5 10 2 0 76 15 61

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 16 13 7 10 5 11 65 20 102
2019 First official language - French 63 10 11 3 3 2 8 80 7 63

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 68 13 4 1 2 3 9 92 3 102
2019 First official language - French 73 3 15 2 3 2 3 80 5 63

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 65 10 4 3 5 7 7 87 9 102
2019 First official language - French 73 8 6 3 5 3 2 85 8 63

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 77 6 4 0 0 4 9 95 0 102
2019 First official language - French 85 3 3 0 0 2 6 96 0 62

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 40 13 11 9 5 1 65 21 102
2019 First official language - French 25 40 22 8 3 2 0 66 11 64
2018 First official language - English 22 25 17 21 10 3 1 50 32 97
2018 First official language - French 22 40 23 3 7 5 0 65 11 60
2017 First official language - English 17 30 19 14 17 1 2 48 32 118
2017 First official language - French 29 37 18 10 3 4 0 69 13 71

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 37 10 9 5 3 0 76 14 101
2019 First official language - French 41 34 21 2 3 0 0 75 5 63
2018 First official language - English 34 30 19 7 6 2 1 67 14 96
2018 First official language - French 41 46 4 0 6 3 0 90 6 60
2017 First official language - English 30 35 17 8 8 2 0 66 17 118
2017 First official language - French 36 45 7 3 4 5 0 86 7 71
2014 First official language - English 44 35 8 3 3 7 1 85 7 117
2014 First official language - French 31 38 13 8 5 4 0 73 14 63
2011 First official language - English 42 35 11 5 4 3 1 79 10 110
2011 First official language - French 38 44 6 9 0 3 0 85 9 66

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 31 14 2 7 7 1 75 9 101
2019 First official language - French 34 42 12 6 2 3 0 79 8 64
2018 First official language - English 30 29 18 5 4 11 2 69 11 96
2018 First official language - French 45 40 12 0 0 3 0 88 0 60
2017 First official language - English 34 27 17 2 9 10 1 68 13 118
2017 First official language - French 33 37 14 4 3 9 0 77 8 71
2014 First official language - English 42 28 16 3 3 7 2 76 7 116
2014 First official language - French 28 38 21 3 3 3 3 71 7 63

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 26 9 5 8 0 0 78 13 100
2019 First official language - French 53 32 8 5 2 0 0 85 7 63
2018 First official language - English 42 33 11 6 7 0 0 75 14 96
2018 First official language - French 52 33 6 0 9 0 0 85 9 60
2017 First official language - English 42 33 9 7 8 0 1 76 15 117
2017 First official language - French 50 35 8 3 4 0 0 85 7 71
2014 First official language - English 54 28 8 6 3 1 0 82 10 117
2014 First official language - French 38 39 13 7 3 0 0 77 10 63
2011 First official language - English 55 28 3 8 5 1 0 84 13 111
2011 First official language - French 49 40 5 3 3 0 0 89 6 67
2008 First official language - English 38 31 13 9 8 1 0 69 17 122
2008 First official language - French 43 36 3 13 4 0 0 79 18 67

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 28 12 12 7 0 0 70 19 102
2019 First official language - French 43 38 13 6 0 0 0 81 6 64
2018 First official language - English 37 19 26 6 12 0 0 56 19 95
2018 First official language - French 52 23 13 5 6 2 0 76 11 60
2017 First official language - English 31 27 19 12 11 0 0 58 23 118
2017 First official language - French 47 24 11 8 7 2 0 73 15 71
2014 First official language - English 53 24 8 10 4 0 0 78 14 117
2014 First official language - French 30 28 24 8 6 3 0 60 15 63
2011 First official language - English 51 29 11 5 3 1 0 81 8 111
2011 First official language - French 47 30 16 4 0 3 0 79 4 67

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 27 13 11 6 0 0 70 17 101
2019 First official language - French 43 36 13 6 2 0 0 79 8 64
2018 First official language - English 33 25 21 10 11 0 0 58 21 96
2018 First official language - French 44 34 14 5 3 0 0 78 8 60
2017 First official language - English 32 33 9 13 13 0 0 65 26 118
2017 First official language - French 44 28 12 10 4 2 0 74 14 71
2014 First official language - English 47 32 8 6 6 0 0 79 12 117
2014 First official language - French 30 32 18 14 5 1 0 63 19 63
2011 First official language - English 50 27 10 10 3 0 0 77 13 110
2011 First official language - French 41 34 24 2 0 0 0 75 2 67
2008 First official language - English 38 32 7 17 5 1 0 71 22 121
2008 First official language - French 48 22 15 10 3 1 0 71 14 67

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 24 14 8 8 5 1 69 17 102
2019 First official language - French 41 35 10 11 2 0 2 77 13 64
2018 First official language - English 41 19 15 11 9 3 3 63 21 96
2018 First official language - French 38 24 21 10 3 2 2 64 14 60
2017 First official language - English 34 27 12 10 11 3 3 65 22 118
2017 First official language - French 44 24 9 11 4 8 0 74 16 71
2014 First official language - English 46 24 15 9 3 2 1 72 12 117
2014 First official language - French 35 22 18 13 11 2 0 58 24 63
2011 First official language - English 51 15 16 7 6 3 2 70 13 109
2011 First official language - French 35 33 21 4 2 6 0 72 6 67
2008 First official language - English 38 22 17 10 9 3 1 63 20 121
2008 First official language - French 49 24 12 6 4 3 1 77 11 67
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 First official language - English 20 44 35 102
2019 First official language - French 20 54 26 64
2018 First official language - English 13 45 41 96
2018 First official language - French 19 42 39 60
2017 First official language - English 19 50 31 118
2017 First official language - French 23 53 23 71
2014 First official language - English 14 55 31 117
2014 First official language - French 30 46 24 63
2011 First official language - English 22 47 31 111
2011 First official language - French 13 46 41 67

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 First official language - English 48 0 23 0 18 10 21
2019 First official language - French 37 8 39 16 0 0 13
2018 First official language - English 47 0 14 24 7 7 13
2018 First official language - French 34 0 29 8 20 8 11
2017 First official language - English 25 0 33 25 4 13 24
2017 First official language - French 22 12 33 16 6 11 17
2014 First official language - English 53 0 29 12 9999 6 17
2014 First official language - French 26 5 64 0 9999 5 19
2011 First official language - English 66 7 23 0 9999 3 25
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 31 10 8 3 0 2 79 11 102
2019 First official language - French 30 53 13 2 2 0 1 84 3 63

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 69 10 7 7 0 5 2 85 7 102
2019 First official language - French 62 22 5 5 0 5 1 90 5 63
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 102
2019 First official language - French 13 87 63
2018 First official language - English 19 81 97
2018 First official language - French 17 83 60

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 25 75 102
2019 First official language - French 16 84 63

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 10 20 12 8 20 28 4 43 40 102
2019 First official language - French 18 20 16 6 14 19 6 52 28 64
2018 First official language - English 8 16 12 15 20 25 4 34 49 97
2018 First official language - French 13 27 6 8 11 26 9 62 28 60
2017 First official language - English 7 11 24 12 15 29 4 26 39 118
2017 First official language - French 16 13 20 9 5 29 8 46 23 71
2014 First official language - English 16 14 13 7 9 35 6 51 28 117
2014 First official language - French 9 18 27 2 9 25 9 41 17 63

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 16 19 9 16 6 2 53 27 101
2019 First official language - French 31 37 11 6 8 6 0 73 15 63
2018 First official language - English 24 17 23 13 15 8 1 45 30 95
2018 First official language - French 33 42 7 11 4 3 0 78 16 60
2017 First official language - English 21 24 18 10 14 12 0 52 28 117
2017 First official language - French 34 28 10 13 3 11 0 71 18 71
2014 First official language - English 29 29 13 6 9 13 1 67 18 117
2014 First official language - French 19 27 27 8 5 12 2 53 15 63
2011 First official language - English 39 32 14 5 3 7 0 76 9 111
2011 First official language - French 43 33 9 6 0 7 2 84 6 67
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 102
2019 First official language - French 10 90 63

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 12 21 6 6 35 3 48 19 101
2019 First official language - French 22 16 27 2 5 19 10 53 9 63
2018 First official language - English 10 11 26 4 5 42 3 37 16 97
2018 First official language - French 19 17 18 3 6 31 5 57 14 60
2017 First official language - English 9 11 24 3 5 43 5 38 17 117
2017 First official language - French 23 16 11 0 5 36 8 71 10 71
2014 First official language - English 16 12 23 3 1 38 8 52 6 117
2014 First official language - French 9 17 18 3 3 44 5 52 12 63

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 24 13 3 9 9 1 73 13 102
2019 First official language - French 33 34 19 3 3 8 0 72 7 64
2018 First official language - English 23 23 26 3 6 19 0 56 11 97
2018 First official language - French 35 34 15 5 6 5 0 73 11 59
2017 First official language - English 24 24 26 2 6 17 2 59 9 118
2017 First official language - French 39 29 12 3 4 14 0 78 8 71
2014 First official language - English 34 27 19 3 1 14 2 72 5 117
2014 First official language - French 16 36 13 5 3 25 2 71 11 63
2011 First official language - English 42 26 17 2 3 10 0 76 5 111
2011 First official language - French 42 39 7 3 0 7 2 89 3 67
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 32 17 7 9 0 1 67 16 102
2019 First official language - French 45 33 11 3 8 0 0 78 11 64
2018 First official language - English 21 30 20 15 14 0 0 51 29 97
2018 First official language - French 37 25 22 8 5 0 3 64 13 59
2017 First official language - English 38 31 13 7 10 1 1 70 17 117
2017 First official language - French 32 24 20 8 12 0 4 58 21 71

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 34 20 15 14 0 0 52 28 102
2019 First official language - French 11 34 30 9 15 0 0 46 25 64
2018 First official language - English 15 29 30 15 12 0 0 44 27 97
2018 First official language - French 10 39 20 16 12 0 2 51 29 58
2017 First official language - English 23 28 27 13 8 1 0 52 21 118
2017 First official language - French 17 27 29 15 12 0 0 44 27 71

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 28 35 19 9 9 0 1 63 18 101
2019 First official language - French 23 42 14 13 6 0 2 66 20 63
2018 First official language - English 23 37 16 13 11 0 0 60 24 97
2018 First official language - French 27 21 30 9 10 2 2 50 19 59
2017 First official language - English 26 31 16 16 9 1 2 58 25 118
2017 First official language - French 21 36 20 6 15 0 1 58 21 70

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 13 25 23 23 16 0 1 39 39 102
2019 First official language - French 18 30 21 14 16 0 2 49 30 64
2018 First official language - English 13 24 29 14 18 2 0 38 32 97
2018 First official language - French 15 26 27 16 12 0 4 43 29 59
2017 First official language - English 20 29 26 15 8 2 0 50 23 118
2017 First official language - French 12 24 35 8 17 1 4 37 26 71

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 33 15 1 3 1 1 81 4 102
2019 First official language - French 56 24 6 8 4 0 2 81 13 64
2018 First official language - English 52 30 9 4 4 0 1 82 8 96
2018 First official language - French 49 23 11 7 2 0 8 79 9 59
2017 First official language - English 52 29 7 6 1 1 4 85 7 117
2017 First official language - French 42 31 11 3 3 4 7 82 6 71

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 31 16 12 4 0 1 69 15 102
2019 First official language - French 45 30 17 5 3 0 0 75 8 63
2018 First official language - English 37 33 18 4 7 0 1 70 12 96
2018 First official language - French 31 24 23 15 2 0 6 58 18 58
2017 First official language - English 35 34 15 9 6 1 1 69 15 118
2017 First official language - French 36 29 15 10 10 0 0 65 21 71

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 30 20 15 4 0 0 61 19 101
2019 First official language - French 40 32 17 5 6 0 0 71 11 64
2018 First official language - English 28 31 17 15 9 0 0 58 25 96
2018 First official language - French 33 30 18 5 11 2 2 65 16 60
2017 First official language - English 26 26 21 12 12 1 2 53 25 118
2017 First official language - French 29 35 18 8 9 1 0 65 17 71

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 20 42 23 10 4 1 0 63 14 100
2019 First official language - French 24 44 14 6 10 2 0 69 16 64
2018 First official language - English 21 39 18 15 6 0 0 60 22 96
2018 First official language - French 29 31 20 8 7 2 4 63 16 60
2017 First official language - English 19 28 30 12 11 1 0 48 23 118
2017 First official language - French 20 36 23 12 7 2 0 57 20 71

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 32 19 8 7 0 0 66 15 101
2019 First official language - French 52 16 22 5 5 0 0 68 10 64
2018 First official language - English 34 30 18 14 4 1 0 64 18 96
2018 First official language - French 41 24 12 11 9 0 3 67 21 59
2017 First official language - English 26 28 26 8 11 1 1 54 19 118
2017 First official language - French 36 27 19 11 5 0 2 64 17 71

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 25 12 5 10 0 0 73 15 101
2019 First official language - French 55 14 16 11 5 0 0 68 16 64

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 31 18 4 5 0 0 73 9 100
2019 First official language - French 48 30 16 2 5 0 0 78 6 64
2018 First official language - English 33 32 18 12 3 0 1 66 15 96
2018 First official language - French 36 39 13 5 5 0 2 76 10 60
2017 First official language - English 34 32 19 10 3 1 1 67 14 118
2017 First official language - French 42 25 20 7 7 0 0 66 14 71

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 17 17 3 4 0 0 76 7 98
2019 First official language - French 81 15 3 2 0 0 0 95 2 63
2018 First official language - English 56 24 10 7 2 0 1 81 9 95
2018 First official language - French 54 25 10 0 6 0 5 84 6 60
2017 First official language - English 54 30 9 4 2 1 0 84 6 118
2017 First official language - French 59 23 8 8 1 0 0 82 9 71

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 79 9 5 0 1 1 4 93 1 97
2019 First official language - French 84 8 2 0 0 2 4 98 0 64
2018 First official language - English 80 13 2 2 1 0 3 95 3 96
2018 First official language - French 72 12 6 0 0 0 10 94 0 60

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 62 18 8 5 7 0 1 80 12 102
2019 First official language - French 71 10 3 5 10 2 0 82 14 64
2018 First official language - English 56 20 10 3 9 1 1 77 12 96
2018 First official language - French 61 13 6 5 6 0 9 81 12 60
2017 First official language - English 63 14 9 4 7 0 2 79 12 118
2017 First official language - French 67 11 8 4 5 1 4 82 10 71

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 21 17 4 4 0 1 75 8 102
2019 First official language - French 73 18 5 3 2 0 0 90 5 64
2018 First official language - English 53 24 12 2 8 0 1 78 10 96
2018 First official language - French 62 17 11 2 2 0 7 85 3 60
2017 First official language - English 52 30 10 4 3 0 0 82 7 118
2017 First official language - French 54 29 8 4 1 0 4 86 5 71

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 60 12 17 5 4 0 2 74 9 101
2019 First official language - French 65 13 11 2 10 0 0 78 11 64
2018 First official language - English 42 22 13 10 10 0 2 66 21 94
2018 First official language - French 56 15 9 10 5 0 6 75 16 60
2017 First official language - English 49 19 14 7 11 0 1 68 18 117
2017 First official language - French 51 23 11 4 4 0 7 79 9 69

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 7 6 1 1 0 27 90 3 102
2019 First official language - French 64 10 3 2 3 0 18 90 6 63
2018 First official language - English 42 14 6 0 3 0 35 86 5 96
2018 First official language - French 54 11 5 8 0 0 22 84 10 60
2017 First official language - English 52 10 5 0 1 0 31 91 1 118
2017 First official language - French 52 10 6 4 3 0 26 83 9 71

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 73 16 4 3 0 0 4 93 3 101
2019 First official language - French 83 14 2 0 2 0 0 97 2 63
2018 First official language - English 64 23 8 3 0 0 2 88 3 95
2018 First official language - French 79 12 0 0 0 0 9 100 0 60
2017 First official language - English 69 19 6 1 1 2 3 92 2 115
2017 First official language - French 66 21 1 0 3 0 9 95 3 71

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 73 19 5 1 0 0 2 94 1 101
2019 First official language - French 87 6 2 0 3 2 0 95 3 63
2018 First official language - English 66 24 4 2 3 0 2 91 5 96
2018 First official language - French 76 9 0 4 5 0 6 90 10 60
2017 First official language - English 73 17 5 1 3 0 1 91 3 118
2017 First official language - French 72 9 5 1 3 0 9 90 5 71

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 27 13 5 0 1 0 82 5 101
2019 First official language - French 71 17 5 2 3 2 0 90 5 64
2018 First official language - English 48 32 14 4 1 0 1 81 6 96
2018 First official language - French 57 19 10 6 2 0 6 81 8 59
2017 First official language - English 45 35 12 2 2 1 2 82 5 117
2017 First official language - French 56 26 6 3 0 0 9 90 4 71

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 20 29 30 13 7 1 0 50 20 100
2019 First official language - French 14 33 36 12 5 0 0 47 17 64
2018 First official language - English 11 38 32 8 10 0 0 50 18 97
2018 First official language - French 17 33 33 14 3 0 0 50 18 60
2017 First official language - English 17 30 34 8 12 0 0 46 20 118
2017 First official language - French 12 33 35 11 9 0 0 45 20 71

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 7 18 32 32 12 0 0 43 24 100
2019 First official language - French 8 14 33 33 13 0 0 46 22 64
2018 First official language - English 10 22 35 24 9 1 0 33 32 96
2018 First official language - French 5 17 28 36 13 0 2 50 22 60
2017 First official language - English 8 17 40 25 8 0 2 33 26 116
2017 First official language - French 11 15 33 26 14 0 0 41 26 71

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 39 14 5 8 1 0 73 13 101
2019 First official language - French 39 39 11 8 2 2 0 79 10 64
2018 First official language - English 32 37 16 10 4 1 0 70 14 97
2018 First official language - French 46 40 5 5 2 2 0 88 7 60
2017 First official language - English 24 36 20 10 8 2 0 61 19 117
2017 First official language - French 25 42 22 6 1 3 0 70 7 71

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 22 19 17 18 1 0 45 36 99
2019 First official language - French 31 33 16 12 8 0 0 64 20 64
2018 First official language - English 23 25 16 19 17 0 0 48 36 97
2018 First official language - French 33 33 15 7 7 4 0 70 14 59
2017 First official language - English 16 35 16 17 16 1 0 52 33 118
2017 First official language - French 17 49 13 12 9 0 0 66 21 71
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 102
2019 First official language - French 21 79 64
2017 First official language - English 16 84 118
2017 First official language - French 11 89 71
2014 First official language - English 8 92 117
2014 First official language - French 14 86 62

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 85 15 13
2019 First official language - French 100 0 13
2017 First official language - English 77 23 18

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 18 18 18 0 0 0 64 18 11
2019 First official language - French 61 16 15 0 0 0 8 84 0 13
2017 First official language - English 26 59 15 0 0 0 0 85 0 14
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 28 32 18 8 6 9 0 30 70 102
2019 First official language - French 37 35 17 2 8 2 0 37 63 64
2018 First official language - English 25 35 14 11 10 4 1 27 73 96
2018 First official language - French 34 34 13 6 7 4 2 37 63 59
2017 First official language - English 36 23 16 8 3 14 1 42 58 118
2017 First official language - French 42 21 16 7 6 8 0 45 55 70

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 60 40 65
2019 First official language - French 55 45 39

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 62 38 64
2019 First official language - French 55 45 40
2018 First official language - English 62 38 68
2018 First official language - French 51 49 35

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 40 6 9 11 0 5 72 21 65
2019 First official language - French 32 33 10 8 5 0 12 74 14 40
2018 First official language - English 28 32 5 16 11 2 7 66 29 69
2018 First official language - French 34 25 15 6 8 3 9 67 16 35
2017 First official language - English 26 43 12 7 9 2 1 71 16 59
2017 First official language - French 34 25 10 10 8 0 13 67 21 34

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 11 31 15 14 14 6 10 49 33 65
2019 First official language - French 15 24 16 16 13 0 17 47 34 39
2018 First official language - English 9 21 16 17 20 9 10 36 44 69
2018 First official language - French 3 19 14 18 17 4 26 31 49 35
2017 First official language - English 7 25 17 13 10 11 16 44 33 59
2017 First official language - French 5 17 13 11 24 6 25 31 50 34

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 13 6 7 4 2 11 81 12 101
2019 First official language - French 46 11 13 10 10 5 6 64 21 64
2018 First official language - English 57 8 6 10 7 1 11 74 19 96
2018 First official language - French 52 8 8 5 11 0 16 71 19 60
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