2019 Public Service Employee Survey Results for Shared Services Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	39	46	7	8	0	0	85	8	113
2019	FI-01	59	35	0	6	0	0	94	6	17
2019	FI-02	37	50	7	7	0	0	87	7	30
2019	FI-03	33	51	5	10	0	0	85	10	39
2019	FI-04	36	45	9	9	0	0	82	9	22
2017	FI	22	51	9	15	2	1	73	18	87
2017	FI-01	41	53	6	0	0	0	94	0	17
2017	FI-02	19	49	10	15	4	4	70	19	27
2017	FI-03	19	48	11	19	4	0	66	22	27
2017	FI-04	13	60	7	20	0	0	73	20	15
2014	FI	37	45	6	10	2	0	82	12	129
2014	FI-01	37	51	12	0	0	0	88	0	25
2014	FI-02	43	38	5	11	3	0	81	14	37
2014	FI-03	31	46	6	15	2	0	77	17	48
2014	FI-04	44	50	0	6	0	0	94	6	18

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	49	32	6	9	4	0	81	13	113
2019	FI-01	82	6	0	6	6	0	88	12	17
2019	FI-02	57	23	10	7	3	0	80	10	30
2019	FI-03	44	36	5	10	5	0	79	15	39
2019	FI-04	18	59	9	9	5	0	77	14	22
2017	FI	35	40	9	14	2	0	75	16	88
2017	FI-01	47	35	6	12	0	0	83	12	17
2017	FI-02	24	50	7	14	4	0	75	18	28
2017	FI-03	44	34	11	7	4	0	78	11	27
2017	FI-04	27	33	13	27	0	0	60	27	15
2014	FI	34	31	12	16	6	1	66	23	129
2014	FI-01	61	24	4	12	0	0	84	12	25
2014	FI-02	35	27	5	14	16	3	64	31	37
2014	FI-03	25	40	17	17	2	0	65	19	48
2014	FI-04	22	22	22	28	6	0	44	33	18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	48	33	6	11	3	81	13	113
2019	FI-01	76	12	6	6	0	88	6	17
2019	FI-02	47	33	0	13	7	80	20	30
2019	FI-03	44	33	10	13	0	77	13	39
2019	FI-04	36	41	9	9	5	77	14	22
2017	FI	26	51	5	16	2	77	18	88
2017	FI-01	29	41	0	30	0	70	30	17
2017	FI-02	18	50	7	22	3	68	24	28
2017	FI-03	30	59	4	7	0	89	7	27
2017	FI-04	33	47	7	7	7	80	13	15
2014	FI	40	39	12	2	7	79	9	129
2014	FI-01	48	24	24	0	4	72	4	25
2014	FI-02	38	38	14	5	5	76	11	37
2014	FI-03	44	42	10	0	4	85	4	48
2014	FI-04	28	56	0	0	17	83	17	18

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	35	41	12	9	4	0	75	13	113
2019	FI-01	59	29	6	6	0	0	88	6	17
2019	FI-02	20	30	13	27	10	0	50	37	30
2019	FI-03	31	56	10	0	3	0	87	3	39
2019	FI-04	41	41	14	5	0	0	82	5	22
2018	FI	21	48	14	11	6	0	69	17	87
2018	FI-01	38	38	8	8	8	0	77	15	13
2018	FI-02	4	48	20	24	4	0	52	28	25
2018	FI-03	25	50	13	9	3	0	75	13	32
2018	FI-04	14	64	14	0	7	0	79	7	14
2017	FI	15	53	8	16	7	1	69	23	88
2017	FI-01	18	47	12	12	6	6	69	19	17
2017	FI-02	14	46	11	25	4	0	60	29	28
2017	FI-03	19	63	0	11	7	0	81	19	27
2017	FI-04	7	60	7	13	13	0	67	27	15
2014	FI	19	51	18	7	5	0	70	12	129
2014	FI-01	24	53	20	4	0	0	76	4	25
2014	FI-02	19	46	22	11	3	0	65	14	37
2014	FI-03	17	56	15	6	6	0	73	13	48
2014	FI-04	17	50	17	6	11	0	67	17	18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	50	33	11	2	4	1	84	5	112
2019	FI-01	71	18	6	6	0	0	88	6	17
2019	FI-02	48	31	14	0	7	0	79	7	29
2019	FI-03	46	41	8	3	3	0	87	5	39
2019	FI-04	41	36	14	0	5	5	81	5	22
2017	FI	26	55	14	5	0	0	81	5	88
2017	FI-01	41	29	30	0	0	0	70	0	17
2017	FI-02	22	58	11	10	0	0	79	10	28
2017	FI-03	33	60	7	0	0	0	93	0	27
2017	FI-04	7	67	13	13	0	0	73	13	15
2014	FI	36	43	12	5	3	0	80	9	129
2014	FI-01	36	32	24	4	4	0	68	8	25
2014	FI-02	35	43	11	8	3	0	78	11	37
2014	FI-03	42	46	10	0	2	0	88	2	48
2014	FI-04	28	56	0	11	6	0	83	17	18

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	48	35	8	7	3	0	82	10	113
2019	FI-01	71	29	0	0	0	0	100	0	17
2019	FI-02	47	27	10	13	3	0	73	17	30
2019	FI-03	54	38	8	0	0	0	92	0	39
2019	FI-04	23	45	14	18	0	0	68	18	22
2018	FI	34	42	7	13	5	0	76	17	86
2018	FI-01	31	54	0	15	0	0	85	15	13
2018	FI-02	29	38	8	21	4	0	67	25	24
2018	FI-03	44	31	13	9	3	0	75	13	32
2018	FI-04	29	50	0	7	14	0	79	21	14
2017	FI	24	39	19	10	8	0	62	18	88
2017	FI-01	47	23	18	6	6	0	71	12	17
2017	FI-02	18	40	22	17	4	0	58	21	28
2017	FI-03	25	30	22	11	11	0	55	22	27
2017	FI-04	7	73	7	0	13	0	80	13	15
2014	FI	38	32	14	12	3	1	70	16	129
2014	FI-01	48	25	20	4	0	4	75	4	25
2014	FI-02	35	43	8	11	3	0	78	14	37
2014	FI-03	44	23	17	15	2	0	67	17	48
2014	FI-04	17	44	11	22	6	0	61	28	18

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	39	35	12	9	4	1	74	13	113
2019	FI-01	53	29	6	12	0	0	82	12	17
2019	FI-02	33	30	10	20	7	0	63	27	30
2019	FI-03	38	38	15	3	3	3	79	5	39
2019	FI-04	36	41	14	0	9	0	77	9	22
2018	FI	21	33	28	10	8	0	54	18	87
2018	FI-01	15	54	15	8	8	0	69	15	13
2018	FI-02	16	40	24	8	12	0	56	20	25
2018	FI-03	19	28	34	9	9	0	47	19	32
2018	FI-04	43	14	21	21	0	0	57	21	14
2017	FI	14	54	18	7	7	0	68	14	88
2017	FI-01	12	53	18	6	12	0	65	18	17
2017	FI-02	22	53	14	11	0	0	75	11	28
2017	FI-03	11	51	22	4	11	0	63	15	27
2017	FI-04	7	60	20	7	7	0	67	13	15
2014	FI	20	47	20	9	4	0	67	13	129
2014	FI-01	28	48	12	12	0	0	76	12	25
2014	FI-02	19	46	16	11	8	0	65	19	37
2014	FI-03	19	44	29	4	4	0	63	8	48
2014	FI-04	17	56	11	17	0	0	72	17	18

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	31	46	10	10	3	0	78	13	112
2019	FI-01	29	59	6	6	0	0	88	6	17
2019	FI-02	34	41	10	10	3	0	76	14	29
2019	FI-03	33	46	13	8	0	0	79	8	39
2019	FI-04	23	50	9	14	5	0	73	18	22
2018	FI	23	29	24	13	10	0	52	23	86
2018	FI-01	31	38	15	0	15	0	69	15	13
2018	FI-02	28	20	24	20	8	0	48	28	25
2018	FI-03	19	35	26	10	10	0	55	19	31
2018	FI-04	21	29	14	21	14	0	50	36	14
2017	FI	16	40	18	21	5	1	56	25	88
2017	FI-01	24	35	23	6	12	0	59	18	17
2017	FI-02	22	32	7	32	4	3	56	37	28
2017	FI-03	14	49	19	15	4	0	63	19	27
2017	FI-04	0	47	27	27	0	0	47	27	15
2014	FI	25	40	20	11	5	0	65	16	128
2014	FI-01	24	56	16	4	0	0	80	4	25
2014	FI-02	28	31	22	11	8	0	58	19	36
2014	FI-03	29	42	15	10	4	0	71	15	48
2014	FI-04	11	33	28	22	6	0	44	28	18

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	40	16	13	3	0	69	15	112
2019	FI-01	47	24	24	6	0	0	71	6	17
2019	FI-02	28	34	21	14	3	0	62	17	29
2019	FI-03	28	51	13	8	0	0	79	8	39
2019	FI-04	18	45	9	23	5	0	64	27	22
2018	FI	13	37	21	22	7	1	50	29	87
2018	FI-01	31	23	15	15	8	8	58	25	13
2018	FI-02	16	28	28	24	4	0	44	28	25
2018	FI-03	9	41	22	22	6	0	50	28	32
2018	FI-04	0	50	14	21	14	0	50	36	14
2017	FI	20	40	17	17	6	0	60	23	88
2017	FI-01	35	12	41	0	12	0	47	12	17
2017	FI-02	11	42	18	25	4	0	53	29	28
2017	FI-03	21	56	4	11	7	0	78	19	27
2017	FI-04	20	33	13	33	0	0	53	33	15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	41	44	7	7	1	85	8	111
2019	FI-01	47	35	12	6	0	82	6	17
2019	FI-02	32	54	0	11	4	86	14	28
2019	FI-03	38	49	10	3	0	87	3	39
2019	FI-04	55	32	5	9	0	86	9	22
2018	FI	26	45	19	8	1	72	9	88
2018	FI-01	31	46	15	0	8	77	8	13
2018	FI-02	16	52	20	12	0	68	12	25
2018	FI-03	30	36	24	9	0	67	9	33
2018	FI-04	38	46	8	8	0	85	8	13
2017	FI	24	43	17	10	6	67	16	88
2017	FI-01	24	29	18	12	18	53	29	17
2017	FI-02	18	42	18	18	4	60	22	28
2017	FI-03	29	52	15	0	4	81	4	27
2017	FI-04	27	40	20	13	0	67	13	15
2014	FI	31	42	21	5	1	73	6	129
2014	FI-01	40	48	8	4	0	88	4	25
2014	FI-02	32	30	30	5	3	62	8	37
2014	FI-03	27	46	23	4	0	73	4	48
2014	FI-04	22	50	17	11	0	72	11	18

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	36	40	10	8	6	0	76	14	112
2019	FI-01	41	35	12	6	6	0	76	12	17
2019	FI-02	38	38	10	10	3	0	76	14	29
2019	FI-03	36	44	13	5	3	0	79	8	39
2019	FI-04	27	45	5	9	14	0	73	23	22
2018	FI	26	26	26	15	8	0	52	22	89
2018	FI-01	31	23	31	8	8	0	54	15	13
2018	FI-02	24	20	24	28	4	0	44	32	25
2018	FI-03	24	30	27	9	9	0	55	18	33
2018	FI-04	36	21	21	14	7	0	57	21	14
2017	FI	16	43	21	17	2	1	60	20	88
2017	FI-01	24	35	29	6	6	0	59	12	17
2017	FI-02	14	36	18	29	0	3	52	30	28
2017	FI-03	18	52	11	15	4	0	70	19	27
2017	FI-04	7	47	33	13	0	0	53	13	15

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	42	42	11	4	2	0	84	5	112
2019	FI-01	59	29	6	6	0	0	88	6	17
2019	FI-02	28	52	14	3	3	0	79	7	29
2019	FI-03	41	46	13	0	0	0	87	0	39
2019	FI-04	50	36	5	5	5	0	86	9	22
2018	FI	28	40	21	7	3	0	69	10	89
2018	FI-01	38	38	15	0	8	0	77	8	13
2018	FI-02	24	44	16	16	0	0	68	16	25
2018	FI-03	21	39	27	6	6	0	61	12	33
2018	FI-04	43	43	14	0	0	0	86	0	14
2017	FI	25	47	19	5	3	1	73	8	88
2017	FI-01	35	29	18	6	6	6	69	13	17
2017	FI-02	22	58	17	4	0	0	79	4	28
2017	FI-03	29	41	19	4	7	0	70	11	27
2017	FI-04	13	53	27	7	0	0	67	7	15
2014	FI	46	36	14	4	1	0	81	5	129
2014	FI-01	48	32	12	4	4	0	80	8	25
2014	FI-02	49	35	11	5	0	0	84	5	37
2014	FI-03	44	35	17	4	0	0	79	4	48
2014	FI-04	44	39	17	0	0	0	83	0	18

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	37	42	7	9	4	1	80	13	111
2019	FI-01	35	41	6	12	0	6	81	13	17
2019	FI-02	38	41	7	10	3	0	79	14	29
2019	FI-03	37	47	13	3	0	0	84	3	38
2019	FI-04	36	41	0	9	14	0	77	23	22
2018	FI	16	46	8	21	9	0	62	30	89
2018	FI-01	31	31	0	23	15	0	62	38	13
2018	FI-02	16	40	8	24	12	0	56	36	25
2018	FI-03	6	58	9	24	3	0	64	27	33
2018	FI-04	29	43	7	14	7	0	71	21	14
2017	FI	16	46	16	14	7	1	63	21	88
2017	FI-01	24	17	29	18	12	0	41	30	17
2017	FI-02	7	50	14	18	11	0	57	29	28
2017	FI-03	22	51	11	7	4	4	77	11	27
2017	FI-04	13	67	7	13	0	0	80	13	15
2014	FI	17	50	18	10	5	0	67	15	129
2014	FI-01	13	48	24	12	4	0	61	16	25
2014	FI-02	16	43	22	11	8	0	59	19	37
2014	FI-03	19	58	15	6	2	0	77	8	48
2014	FI-04	22	44	11	11	11	0	67	22	18

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	34	43	10	9	4	77	13	111
2019	FI-01	41	35	12	6	6	76	12	17
2019	FI-02	38	45	7	7	3	83	10	29
2019	FI-03	36	49	8	5	3	85	8	39
2019	FI-04	19	43	19	14	5	62	19	21
2018	FI	22	38	18	13	8	61	21	89
2018	FI-01	38	31	15	8	8	69	15	13
2018	FI-02	24	28	20	12	16	52	28	25
2018	FI-03	12	52	21	12	3	64	15	33
2018	FI-04	36	29	7	21	7	64	29	14
2017	FI	19	42	19	14	6	61	19	88
2017	FI-01	18	35	24	12	12	53	24	17
2017	FI-02	14	32	25	25	4	46	29	28
2017	FI-03	33	52	4	4	7	85	11	27
2017	FI-04	7	53	27	13	0	60	13	15
2014	FI	21	46	18	11	4	67	15	129
2014	FI-01	21	47	16	12	4	68	16	25
2014	FI-02	19	43	19	16	3	62	19	37
2014	FI-03	25	52	15	4	4	77	8	48
2014	FI-04	17	39	28	11	6	56	17	18

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	38	45	13	3	3	0	82	5	112
2019	FI-01	59	29	6	6	0	0	88	6	17
2019	FI-02	34	41	17	3	3	0	76	7	29
2019	FI-03	38	46	13	3	0	0	85	3	39
2019	FI-04	23	64	5	0	9	0	86	9	22
2018	FI	22	38	14	19	8	0	59	27	88
2018	FI-01	46	38	8	8	0	0	85	8	13
2018	FI-02	13	42	17	29	0	0	54	29	24
2018	FI-03	18	33	18	15	15	0	52	30	33
2018	FI-04	21	43	0	29	7	0	64	36	14
2017	FI	17	45	16	15	6	1	63	21	88
2017	FI-01	24	47	12	12	6	0	70	18	17
2017	FI-02	18	32	22	22	7	0	50	29	28
2017	FI-03	21	49	11	11	7	0	70	19	27
2017	FI-04	0	60	20	13	0	7	64	14	15
2014	FI	23	40	23	11	3	0	63	14	129
2014	FI-01	29	47	24	0	0	0	76	0	25
2014	FI-02	16	46	24	11	3	0	62	14	37
2014	FI-03	29	33	25	10	2	0	63	13	48
2014	FI-04	11	39	17	22	11	0	50	33	18

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	37	45	7	7	4	0	82	11	113
2019	FI-01	41	41	6	12	0	0	82	12	17
2019	FI-02	33	47	13	3	3	0	80	7	30
2019	FI-03	41	46	3	10	0	0	87	10	39
2019	FI-04	32	45	5	5	14	0	77	18	22
2018	FI	20	42	20	12	6	0	62	18	89
2018	FI-01	31	46	15	0	8	0	77	8	13
2018	FI-02	16	56	12	12	4	0	72	16	25
2018	FI-03	15	36	27	15	6	0	52	21	33
2018	FI-04	36	29	7	21	7	0	64	29	14
2017	FI	19	47	24	5	5	1	67	9	88
2017	FI-01	24	41	24	0	12	0	65	12	17
2017	FI-02	22	40	28	11	0	0	61	11	28
2017	FI-03	21	45	26	4	4	0	66	7	27
2017	FI-04	7	67	13	0	7	7	79	7	15
2014	FI	29	43	19	8	2	0	72	9	129
2014	FI-01	44	32	24	0	0	0	76	0	25
2014	FI-02	27	41	19	8	5	0	68	14	37
2014	FI-03	25	46	21	8	0	0	71	8	48
2014	FI-04	22	61	6	11	0	0	83	11	18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	37	17	12	4	1	67	16	113
2019	FI-01	65	29	6	0	0	0	94	0	17
2019	FI-02	27	37	20	13	3	0	63	17	30
2019	FI-03	23	46	15	10	3	3	71	13	39
2019	FI-04	14	32	23	23	9	0	45	32	22
2018	FI	26	33	22	12	6	1	59	18	89
2018	FI-01	69	15	8	0	8	0	85	8	13
2018	FI-02	24	48	16	8	0	4	75	8	25
2018	FI-03	21	18	33	21	6	0	39	27	33
2018	FI-04	7	50	21	7	14	0	57	21	14
2017	FI	33	38	16	7	6	0	71	13	88
2017	FI-01	53	35	12	0	0	0	88	0	17
2017	FI-02	22	53	14	11	0	0	75	11	28
2017	FI-03	41	25	11	7	15	0	66	22	27
2017	FI-04	20	40	27	7	7	0	60	13	15
2014	FI	45	27	19	7	2	0	72	9	129
2014	FI-01	55	37	8	0	0	0	92	0	25
2014	FI-02	57	24	14	5	0	0	81	5	37
2014	FI-03	38	25	25	10	2	0	63	13	48
2014	FI-04	28	28	22	11	11	0	56	22	18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	13	34	36	12	4	2	0	15	48	113
2019	FI-01	12	29	18	18	18	6	0	38	44	17
2019	FI-02	13	23	43	17	3	0	0	20	37	30
2019	FI-03	13	38	38	8	0	3	0	8	53	39
2019	FI-04	14	50	27	9	0	0	0	9	64	22
2018	FI	22	37	27	10	2	0	1	13	60	89
2018	FI-01	0	23	38	23	15	0	0	38	23	13
2018	FI-02	20	24	40	16	0	0	0	16	44	25
2018	FI-03	36	33	24	3	0	0	3	3	72	33
2018	FI-04	21	64	7	7	0	0	0	7	86	14
2017	FI	18	32	42	3	2	0	1	6	51	87
2017	FI-01	6	24	65	0	6	0	0	6	29	17
2017	FI-02	18	36	36	7	0	0	3	7	56	28
2017	FI-03	26	34	36	0	4	0	0	4	60	27
2017	FI-04	21	29	43	7	0	0	0	7	50	14
2014	FI	22	30	30	8	6	2	2	15	54	129
2014	FI-01	4	20	37	4	20	4	12	28	28	25
2014	FI-02	30	27	27	11	3	3	0	14	58	37
2014	FI-03	25	38	23	8	4	2	0	13	64	48
2014	FI-04	17	33	44	6	0	0	0	6	50	18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	19	20	34	12	14	1	0	26	40	113
2019	FI-01	12	6	29	6	47	0	0	53	18	17
2019	FI-02	17	13	40	13	17	0	0	30	30	30
2019	FI-03	15	31	38	10	3	3	0	13	47	39
2019	FI-04	36	27	14	18	5	0	0	23	64	22
2018	FI	24	39	21	11	3	1	0	15	64	89
2018	FI-01	8	31	15	23	23	0	0	46	38	13
2018	FI-02	28	16	32	20	0	4	0	21	46	25
2018	FI-03	33	48	12	6	0	0	0	6	82	33
2018	FI-04	7	64	29	0	0	0	0	0	71	14
2017	FI	21	36	31	8	2	2	0	11	58	88
2017	FI-01	12	17	41	18	6	6	0	25	31	17
2017	FI-02	18	43	24	11	4	0	0	14	61	28
2017	FI-03	30	36	34	0	0	0	0	0	66	27
2017	FI-04	20	47	20	7	0	7	0	7	71	15
2014	FI	27	28	24	8	7	3	3	16	59	128
2014	FI-01	8	21	30	4	21	8	8	30	35	24
2014	FI-02	38	22	27	5	3	3	3	9	63	37
2014	FI-03	29	31	19	13	6	2	0	19	62	48
2014	FI-04	28	39	22	6	0	0	6	6	71	18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	22	32	23	12	10	1	1	22	55	113
2019	FI-01	12	24	18	24	24	0	0	47	35	17
2019	FI-02	13	37	20	17	13	0	0	30	50	30
2019	FI-03	23	33	36	3	3	3	0	5	58	39
2019	FI-04	41	27	14	9	5	0	5	14	71	22
2018	FI	19	26	37	15	1	1	1	16	46	89
2018	FI-01	8	15	46	15	8	8	0	25	25	13
2018	FI-02	16	24	44	16	0	0	0	16	40	25
2018	FI-03	18	30	36	12	0	0	3	13	50	33
2018	FI-04	43	29	21	7	0	0	0	7	71	14
2017	FI	22	31	33	8	3	2	1	11	54	88
2017	FI-01	6	35	53	0	0	6	0	0	44	17
2017	FI-02	29	32	18	14	4	0	3	19	63	28
2017	FI-03	26	15	45	4	6	4	0	11	43	27
2017	FI-04	20	53	13	13	0	0	0	13	73	15
2014	FI	14	32	34	9	6	3	2	16	48	129
2014	FI-01	4	24	28	9	20	8	8	34	33	25
2014	FI-02	8	30	41	14	0	5	3	15	41	37
2014	FI-03	17	29	40	8	6	0	0	15	46	48
2014	FI-04	28	56	17	0	0	0	0	0	83	18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	9	27	32	22	9	2	0	31	37	111
2019	FI-01	0	0	24	41	35	0	0	76	0	17
2019	FI-02	7	27	33	20	10	3	0	31	34	30
2019	FI-03	5	31	46	15	0	3	0	16	37	39
2019	FI-04	24	38	14	24	0	0	0	24	62	21
2018	FI	27	22	31	12	4	1	1	17	51	89
2018	FI-01	8	0	38	23	23	8	0	50	8	13
2018	FI-02	16	24	40	12	4	0	4	17	42	25
2018	FI-03	39	27	21	12	0	0	0	12	67	33
2018	FI-04	43	21	29	7	0	0	0	7	64	14
2017	FI	18	24	41	15	1	0	0	16	43	87
2017	FI-01	0	12	59	24	6	0	0	29	12	17
2017	FI-02	11	29	46	14	0	0	0	14	40	28
2017	FI-03	30	26	33	11	0	0	0	11	56	27
2017	FI-04	36	21	29	14	0	0	0	14	57	14
2014	FI	16	30	31	12	9	2	1	22	46	128
2014	FI-01	0	8	45	16	24	4	4	43	9	25
2014	FI-02	6	33	42	11	6	3	0	17	40	36
2014	FI-03	21	33	25	15	6	0	0	21	54	48
2014	FI-04	39	44	11	6	0	0	0	6	83	18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	12	22	34	18	10	4	1	29	36	113
2019	FI-01	6	12	24	12	47	0	0	59	18	17
2019	FI-02	13	23	27	27	7	3	0	34	38	30
2019	FI-03	5	31	36	18	0	8	3	20	40	39
2019	FI-04	32	14	41	14	0	0	0	14	45	22
2018	FI	13	38	28	16	3	1	0	19	52	89
2018	FI-01	8	46	15	15	15	0	0	31	54	13
2018	FI-02	20	12	40	24	4	0	0	28	32	25
2018	FI-03	15	42	24	15	0	3	0	16	59	33
2018	FI-04	7	71	21	0	0	0	0	0	79	14
2017	FI	16	21	37	21	1	1	2	23	39	86
2017	FI-01	6	18	35	41	0	0	0	41	24	17
2017	FI-02	7	26	34	26	0	0	7	28	36	27
2017	FI-03	30	15	41	7	4	3	0	12	46	27
2017	FI-04	21	21	43	14	0	0	0	14	43	14
2014	FI	13	28	27	17	9	2	4	27	44	129
2014	FI-01	0	12	37	24	12	4	12	42	14	25
2014	FI-02	8	32	22	22	8	5	3	32	44	37
2014	FI-03	13	33	29	13	10	0	2	23	47	48
2014	FI-04	39	28	22	11	0	0	0	11	67	18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	20	28	24	14	10	4	0	25	50	112
2019	FI-01	12	24	12	6	35	12	0	47	40	17
2019	FI-02	23	30	13	20	10	3	0	31	55	30
2019	FI-03	18	34	29	11	3	5	0	14	56	38
2019	FI-04	23	18	36	18	5	0	0	23	41	22
2018	FI	18	29	29	19	2	2	0	22	48	89
2018	FI-01	23	23	31	8	15	0	0	23	46	13
2018	FI-02	24	32	24	16	0	4	0	17	58	25
2018	FI-03	12	36	30	18	0	3	0	19	50	33
2018	FI-04	21	14	36	29	0	0	0	29	36	14
2017	FI	19	28	34	13	5	1	1	18	47	87
2017	FI-01	18	41	29	0	6	6	0	6	63	17
2017	FI-02	25	29	22	18	4	0	3	22	56	28
2017	FI-03	15	22	44	11	7	0	0	19	37	27
2017	FI-04	14	14	50	21	0	0	0	21	29	14
2014	FI	11	19	26	25	9	3	8	38	34	129
2014	FI-01	16	8	16	21	8	4	28	42	35	25
2014	FI-02	11	24	30	16	11	5	3	29	38	37
2014	FI-03	10	23	21	31	8	2	4	42	36	48
2014	FI-04	6	17	39	33	6	0	0	39	22	18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	21	26	35	8	7	3	1	16	49	113
2019	FI-01	18	24	18	12	24	6	0	38	44	17
2019	FI-02	13	23	43	7	10	0	3	17	38	30
2019	FI-03	18	28	41	8	0	5	0	8	49	39
2019	FI-04	36	27	27	5	5	0	0	9	64	22
2018	FI	26	21	36	11	1	3	1	13	49	89
2018	FI-01	23	8	31	23	8	8	0	33	33	13
2018	FI-02	24	20	40	12	0	4	0	13	46	25
2018	FI-03	30	15	39	9	0	3	3	10	48	33
2018	FI-04	29	50	21	0	0	0	0	0	79	14
2017	FI	20	31	29	12	3	5	1	16	54	87
2017	FI-01	18	18	47	6	6	6	0	13	38	17
2017	FI-02	18	32	25	14	4	4	3	19	54	28
2017	FI-03	22	41	18	11	4	4	0	16	66	27
2017	FI-04	21	29	29	14	0	7	0	15	54	14
2014	FI	14	20	39	16	6	3	2	23	36	129
2014	FI-01	8	12	20	25	20	12	4	53	24	25
2014	FI-02	5	16	54	19	3	3	0	22	22	37
2014	FI-03	19	19	46	10	4	0	2	15	38	48
2014	FI-04	22	44	22	11	0	0	0	11	67	18

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	10	17	41	21	9	1	2	31	27	113
2019	FI-01	12	18	41	18	12	0	0	29	29	17
2019	FI-02	13	3	37	27	17	0	3	45	17	30
2019	FI-03	8	18	49	18	3	3	3	22	27	39
2019	FI-04	9	32	36	18	5	0	0	23	41	22

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	36	4	4	4	1	88	7	113
2019	FI-01	76	12	6	0	0	6	94	0	17
2019	FI-02	57	33	0	7	3	0	90	10	30
2019	FI-03	44	41	10	3	3	0	85	5	39
2019	FI-04	41	45	0	5	9	0	86	14	22
2017	FI	42	30	9	17	2	0	71	19	88
2017	FI-01	53	29	6	12	0	0	82	12	17
2017	FI-02	35	29	18	14	4	0	64	18	28
2017	FI-03	48	30	4	15	4	0	78	19	27
2017	FI-04	27	33	7	33	0	0	60	33	15
2014	FI	55	24	10	9	1	2	80	9	129
2014	FI-01	68	12	16	4	0	0	80	4	25
2014	FI-02	49	27	8	11	0	5	80	11	37
2014	FI-03	56	25	6	10	2	0	81	13	48
2014	FI-04	50	28	17	6	0	0	78	6	18

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	34	19	4	2	12	4	71	6	112
2019	FI-01	59	18	12	0	0	6	6	87	0	17
2019	FI-02	13	30	27	3	3	20	3	57	9	30
2019	FI-03	21	39	13	0	3	16	8	79	3	38
2019	FI-04	27	41	23	9	0	0	0	68	9	22
2018	FI	19	33	18	10	9	6	5	58	22	88
2018	FI-01	33	17	17	8	17	8	0	55	27	12
2018	FI-02	4	44	28	8	16	0	0	48	24	25
2018	FI-03	24	33	15	12	0	9	6	68	14	33
2018	FI-04	29	29	7	14	14	7	0	62	31	14
2017	FI	17	41	15	7	8	8	4	66	17	88
2017	FI-01	35	17	29	0	6	12	0	60	7	17
2017	FI-02	14	47	11	7	14	6	0	65	23	28
2017	FI-03	19	41	11	7	4	11	6	73	14	27
2017	FI-04	0	53	13	13	7	0	13	62	23	15
2014	FI	27	36	19	8	1	5	5	70	9	129
2014	FI-01	24	32	24	0	4	4	12	66	5	25
2014	FI-02	27	22	30	5	0	8	8	58	6	37
2014	FI-03	33	42	10	10	0	2	2	78	11	48
2014	FI-04	17	56	6	17	0	6	0	76	18	18

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	53	35	3	7	2	1	88	9	112
2019	FI-01	82	12	6	0	0	0	94	0	17
2019	FI-02	43	40	0	10	3	3	86	14	30
2019	FI-03	50	34	5	11	0	0	84	11	38
2019	FI-04	50	50	0	0	0	0	100	0	22
2018	FI	34	40	5	18	3	0	74	22	88
2018	FI-01	42	17	0	25	17	0	58	42	12
2018	FI-02	20	40	4	32	4	0	60	36	25
2018	FI-03	39	48	3	9	0	0	88	9	33
2018	FI-04	43	36	7	14	0	0	79	14	14
2017	FI	31	48	8	8	3	2	80	12	88
2017	FI-01	35	41	18	0	6	0	76	6	17
2017	FI-02	32	40	7	11	4	6	77	15	28
2017	FI-03	25	60	4	7	4	0	85	11	27
2017	FI-04	27	53	7	13	0	0	80	13	15
2014	FI	35	43	14	8	1	0	77	9	129
2014	FI-01	28	51	12	9	0	0	79	9	25
2014	FI-02	35	32	22	11	0	0	68	11	37
2014	FI-03	38	46	8	6	2	0	83	8	48
2014	FI-04	39	44	11	6	0	0	83	6	18

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	62	26	7	4	1	0	0	88	5	113
2019	FI-01	88	12	0	0	0	0	0	100	0	17
2019	FI-02	53	33	10	3	0	0	0	87	3	30
2019	FI-03	59	26	8	5	3	0	0	85	8	39
2019	FI-04	64	32	0	5	0	0	0	95	5	22
2018	FI	50	34	11	3	1	0	0	84	5	88
2018	FI-01	67	17	8	0	8	0	0	83	8	12
2018	FI-02	36	48	16	0	0	0	0	84	0	25
2018	FI-03	58	33	3	6	0	0	0	91	6	33
2018	FI-04	43	36	14	7	0	0	0	79	7	14
2017	FI	31	55	6	5	2	1	0	87	7	87
2017	FI-01	44	50	6	0	0	0	0	94	0	16
2017	FI-02	24	54	7	11	0	4	0	81	11	28
2017	FI-03	36	56	4	0	4	0	0	93	4	27
2017	FI-04	20	60	7	7	7	0	0	80	13	15
2014	FI	39	49	9	2	0	0	1	88	2	129
2014	FI-01	44	35	13	4	0	0	4	83	4	25
2014	FI-02	43	43	11	3	0	0	0	86	3	37
2014	FI-03	38	52	8	2	0	0	0	90	2	48
2014	FI-04	28	67	6	0	0	0	0	94	0	18

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	47	38	10	3	0	3	87	3	113
2019	FI-01	65	24	6	0	0	6	94	0	17
2019	FI-02	30	53	10	3	0	3	86	3	30
2019	FI-03	51	31	13	3	0	3	84	3	39
2019	FI-04	45	50	5	0	0	0	95	0	22
2018	FI	35	48	7	7	3	0	83	10	88
2018	FI-01	42	50	0	0	8	0	92	8	12
2018	FI-02	20	52	16	8	4	0	72	12	25
2018	FI-03	33	55	3	9	0	0	88	9	33
2018	FI-04	57	29	0	7	7	0	86	14	14

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	54	25	11	4	3	3	84	5	112
2019	FI-01	53	18	0	12	12	6	86	14	17
2019	FI-02	40	30	20	3	0	7	75	4	30
2019	FI-03	62	26	8	3	3	0	89	3	39
2019	FI-04	67	29	5	0	0	0	95	0	21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	45	32	10	7	4	2	1	79	11	113
2019	FI-01	71	18	0	0	0	6	6	100	0	17
2019	FI-02	33	23	23	17	3	0	0	57	20	30
2019	FI-03	49	41	3	5	0	3	0	92	5	39
2019	FI-04	36	41	14	5	5	0	0	77	9	22
2018	FI	34	41	9	11	3	0	0	76	15	87
2018	FI-01	42	33	0	25	0	0	0	75	25	12
2018	FI-02	38	42	4	17	0	0	0	79	17	24
2018	FI-03	33	45	12	6	3	0	0	79	9	33
2018	FI-04	29	36	14	7	14	0	0	64	21	14
2017	FI	28	47	16	3	5	0	1	76	8	88
2017	FI-01	35	35	12	6	12	0	0	70	18	17
2017	FI-02	22	47	22	4	4	0	3	70	7	28
2017	FI-03	36	49	11	0	4	0	0	85	4	27
2017	FI-04	13	60	20	7	0	0	0	73	7	15
2014	FI	36	37	15	10	1	1	1	74	11	129
2014	FI-01	41	47	4	0	0	4	4	96	0	25
2014	FI-02	46	14	19	19	3	0	0	59	22	37
2014	FI-03	33	50	10	6	0	0	0	83	6	48
2014	FI-04	17	39	28	17	0	0	0	56	17	18

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	57	24	12	3	2	3	0	83	5	112
2019	FI-01	71	29	0	0	0	0	0	100	0	17
2019	FI-02	57	20	13	0	3	7	0	82	4	30
2019	FI-03	59	28	8	3	0	3	0	89	3	39
2019	FI-04	48	19	29	5	0	0	0	67	5	21
2018	FI	41	29	15	7	5	2	1	73	12	87
2018	FI-01	50	25	17	0	8	0	0	75	8	12
2018	FI-02	50	29	13	0	4	4	0	83	4	24
2018	FI-03	36	27	15	15	0	3	3	68	16	33
2018	FI-04	29	36	21	0	14	0	0	64	14	14
2017	FI	37	47	9	5	2	0	0	84	7	88
2017	FI-01	35	29	24	12	0	0	0	65	12	17
2017	FI-02	39	47	7	4	4	0	0	86	7	28
2017	FI-03	44	45	4	4	4	0	0	89	7	27
2017	FI-04	20	73	7	0	0	0	0	93	0	15
2014	FI	43	34	12	6	2	2	2	79	8	129
2014	FI-01	55	29	8	0	0	4	4	91	0	25
2014	FI-02	49	24	11	11	3	3	0	75	14	37
2014	FI-03	38	46	10	2	2	0	2	85	4	48
2014	FI-04	28	28	28	17	0	0	0	56	17	18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	50	32	8	6	3	1	83	9	111
2019	FI-01	87	0	13	0	0	0	87	0	15
2019	FI-02	30	47	10	10	3	0	77	13	30
2019	FI-03	49	36	5	8	0	3	87	8	39
2019	FI-04	59	27	9	0	5	0	86	5	22
2018	FI	38	35	7	15	5	0	73	20	85
2018	FI-01	58	25	0	8	8	0	83	17	12
2018	FI-02	38	38	8	17	0	0	75	17	24
2018	FI-03	29	39	10	16	6	0	68	23	31
2018	FI-04	36	36	0	21	7	0	71	29	14
2017	FI	33	35	15	8	7	2	70	15	88
2017	FI-01	29	11	29	12	18	0	41	30	17
2017	FI-02	25	40	18	4	7	6	69	12	28
2017	FI-03	44	37	4	11	4	0	81	15	27
2017	FI-04	33	53	7	7	0	0	87	7	15
2014	FI	39	43	9	6	2	1	82	9	129
2014	FI-01	47	45	4	0	0	4	96	0	25
2014	FI-02	35	35	14	11	5	0	70	16	37
2014	FI-03	35	48	8	6	2	0	83	8	48
2014	FI-04	39	44	11	6	0	0	83	6	18

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	79	15	0	3	3	0	95	5	111
2019	FI-01	94	6	0	0	0	0	100	0	17
2019	FI-02	80	17	0	0	3	0	97	3	30
2019	FI-03	82	16	0	3	0	0	97	3	38
2019	FI-04	71	10	0	10	10	0	81	19	21
2017	FI	75	17	2	5	1	0	92	6	88
2017	FI-01	88	12	0	0	0	0	100	0	17
2017	FI-02	57	32	4	4	4	0	89	7	28
2017	FI-03	89	11	0	0	0	0	100	0	27
2017	FI-04	67	7	7	20	0	0	73	20	15
2014	FI	77	17	4	0	1	2	95	1	129
2014	FI-01	80	12	4	0	0	4	96	0	25
2014	FI-02	68	22	8	0	0	3	92	0	37
2014	FI-03	81	15	2	0	2	0	96	2	48
2014	FI-04	78	22	0	0	0	0	100	0	18

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	70	19	4	4	2	1	0	89	6	112
2019	FI-01	63	13	6	13	0	6	0	80	13	16
2019	FI-02	73	13	3	7	3	0	0	87	10	30
2019	FI-03	85	15	0	0	0	0	0	100	0	39
2019	FI-04	50	32	9	5	5	0	0	82	9	22
2017	FI	37	36	6	9	7	2	2	77	17	88
2017	FI-01	41	29	6	6	6	6	6	80	13	17
2017	FI-02	29	43	4	14	10	0	0	72	24	28
2017	FI-03	44	37	4	4	7	4	0	84	12	27
2017	FI-04	33	33	13	13	0	0	7	71	14	15
2014	FI	55	25	8	1	4	2	5	87	5	129
2014	FI-01	68	16	8	0	0	4	4	91	0	25
2014	FI-02	46	27	11	0	3	0	14	84	3	37
2014	FI-03	65	21	6	2	2	2	2	89	4	48
2014	FI-04	28	50	6	0	17	0	0	78	17	18

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	65	22	7	3	3	1	88	5	113
2019	FI-01	76	12	6	0	0	6	94	0	17
2019	FI-02	53	30	10	3	3	0	83	7	30
2019	FI-03	77	18	3	3	0	0	95	3	39
2019	FI-04	55	27	14	5	0	0	82	5	22
2018	FI	52	27	12	6	3	0	79	9	86
2018	FI-01	67	8	17	0	8	0	75	8	12
2018	FI-02	42	38	13	4	4	0	79	8	24
2018	FI-03	56	31	9	3	0	0	88	3	32
2018	FI-04	43	21	7	21	7	0	64	29	14
2017	FI	49	29	17	3	1	1	78	5	88
2017	FI-01	53	24	24	0	0	0	76	0	17
2017	FI-02	40	25	25	7	0	3	67	7	28
2017	FI-03	55	37	0	4	4	0	93	7	27
2017	FI-04	47	27	27	0	0	0	73	0	15

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	54	29	5	8	3	0	84	11	112
2019	FI-01	71	24	6	0	0	0	94	0	17
2019	FI-02	41	28	10	17	3	0	69	21	29
2019	FI-03	56	38	0	5	0	0	95	5	39
2019	FI-04	55	27	9	9	0	0	82	9	22
2018	FI	43	29	13	9	6	1	72	15	87
2018	FI-01	50	25	8	8	8	0	75	17	12
2018	FI-02	42	29	13	4	8	4	74	13	24
2018	FI-03	45	24	15	15	0	0	70	15	33
2018	FI-04	21	50	7	7	14	0	71	21	14
2017	FI	44	35	8	3	8	1	80	12	88
2017	FI-01	53	18	6	12	12	0	70	24	17
2017	FI-02	40	32	11	0	14	3	74	15	28
2017	FI-03	48	41	7	0	4	0	89	4	27
2017	FI-04	40	47	7	7	0	0	87	7	15
2014	FI	48	33	10	5	4	1	81	9	128
2014	FI-01	56	36	4	0	0	4	96	0	25
2014	FI-02	44	28	17	6	6	0	72	11	36
2014	FI-03	48	38	6	4	4	0	85	8	48
2014	FI-04	44	28	17	6	6	0	72	11	18

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	10	49	17	12	0	5	7	67	13	59
2019	FI-03	10	52	17	7	0	7	7	72	8	29

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	35	19	10	2	5	0	68	12	110
2019	FI-01	71	29	0	0	0	0	0	100	0	17
2019	FI-02	30	43	13	7	0	7	0	79	7	30
2019	FI-03	13	32	34	13	3	5	0	47	17	38
2019	FI-04	18	41	18	18	0	5	0	62	19	22
2018	FI	17	23	28	14	3	15	0	47	20	88
2018	FI-01	50	17	17	17	0	0	0	67	17	12
2018	FI-02	20	24	32	8	8	8	0	48	17	25
2018	FI-03	9	24	33	12	3	18	0	41	19	33
2018	FI-04	7	21	14	21	0	36	0	44	33	14
2017	FI	18	32	24	15	3	8	0	54	20	88
2017	FI-01	29	41	18	0	6	6	0	75	6	17
2017	FI-02	14	36	7	32	4	6	0	54	38	28
2017	FI-03	21	26	37	4	4	7	0	51	8	27
2017	FI-04	7	20	40	20	0	13	0	31	23	15
2014	FI	15	44	22	8	2	8	1	65	11	129
2014	FI-01	28	36	25	4	4	4	0	66	8	25
2014	FI-02	11	41	24	5	5	11	3	59	13	37
2014	FI-03	17	50	19	8	0	6	0	71	9	48
2014	FI-04	6	50	17	17	0	11	0	63	19	18

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	35	19	9	5	5	64	15	110
2019	FI-01	53	35	12	0	0	0	88	0	17
2019	FI-02	20	43	13	7	7	10	70	15	30
2019	FI-03	13	34	29	16	3	5	50	19	38
2019	FI-04	32	27	18	9	9	5	62	19	22
2018	FI	18	22	30	24	5	2	41	29	88
2018	FI-01	50	25	8	17	0	0	75	17	12
2018	FI-02	20	24	24	20	8	4	46	29	25
2018	FI-03	6	18	42	30	3	0	24	33	33
2018	FI-04	21	29	7	29	7	7	54	38	14
2017	FI	10	30	30	23	5	2	42	28	88
2017	FI-01	18	47	29	0	6	0	65	6	17
2017	FI-02	14	28	18	29	11	0	42	40	28
2017	FI-03	7	36	34	22	0	0	44	22	27
2017	FI-04	0	7	47	33	0	13	8	38	15
2014	FI	15	39	28	12	4	2	55	17	129
2014	FI-01	20	40	21	8	8	4	62	17	25
2014	FI-02	11	30	46	5	5	3	42	11	37
2014	FI-03	17	46	21	15	0	2	64	15	48
2014	FI-04	11	39	22	22	6	0	50	28	18

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	15	37	22	13	6	6	56	20	110
2019	FI-01	41	29	12	12	0	6	75	13	17
2019	FI-02	7	53	13	13	3	10	67	19	30
2019	FI-03	8	37	29	11	8	8	49	20	38
2019	FI-04	18	27	27	18	9	0	45	27	22
2018	FI	6	17	32	23	17	5	24	42	87
2018	FI-01	27	27	27	18	0	0	55	18	11
2018	FI-02	8	20	32	12	20	8	30	35	25
2018	FI-03	0	12	33	27	24	3	13	53	33
2018	FI-04	0	21	21	36	14	7	23	54	14
2017	FI	9	21	33	26	3	7	32	32	88
2017	FI-01	18	47	24	12	0	0	65	12	17
2017	FI-02	14	21	22	40	0	4	37	41	28
2017	FI-03	4	14	56	19	4	4	18	23	27
2017	FI-04	0	7	27	27	13	27	9	55	15
2014	FI	7	25	37	19	5	9	35	25	129
2014	FI-01	16	24	37	12	0	12	45	14	25
2014	FI-02	3	24	41	11	8	14	31	22	37
2014	FI-03	6	29	40	17	4	4	37	22	48
2014	FI-04	6	17	17	50	6	6	24	59	18

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	13	34	21	21	8	4	48	30	110
2019	FI-01	41	18	6	29	0	6	63	31	17
2019	FI-02	10	47	10	30	0	3	59	31	30
2019	FI-03	5	34	34	11	11	5	42	22	38
2019	FI-04	5	32	23	23	18	0	36	41	22
2018	FI	9	18	25	30	17	1	28	47	88
2018	FI-01	33	33	8	8	17	0	67	25	12
2018	FI-02	16	16	28	16	24	0	32	40	25
2018	FI-03	0	9	27	52	12	0	9	64	33
2018	FI-04	0	29	21	29	14	7	31	46	14
2017	FI	10	28	23	25	10	3	40	37	88
2017	FI-01	18	47	6	12	18	0	65	30	17
2017	FI-02	18	24	22	25	11	0	42	36	28
2017	FI-03	4	19	37	34	4	3	23	38	27
2017	FI-04	0	33	20	20	13	13	38	38	15
2014	FI	11	35	22	21	7	4	47	29	129
2014	FI-01	20	36	12	17	8	8	60	27	25
2014	FI-02	5	27	30	22	11	5	34	34	37
2014	FI-03	13	35	23	25	2	2	49	28	48
2014	FI-04	6	50	17	17	11	0	56	28	18

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	49	26	16	6	1	3	76	7	113
2019	FI-01	82	6	12	0	0	0	88	0	17
2019	FI-02	57	27	10	3	3	0	83	7	30
2019	FI-03	31	28	23	10	0	8	64	11	39
2019	FI-04	50	27	14	9	0	0	77	9	22

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	32	37	21	7	2	1	70	9	113
2019	FI-01	53	18	12	18	0	0	71	18	17
2019	FI-02	30	40	27	0	3	0	70	3	30
2019	FI-03	28	38	26	5	0	3	68	5	39
2019	FI-04	23	50	14	9	5	0	73	14	22
2018	FI	15	39	23	19	5	0	53	24	88
2018	FI-01	42	33	17	8	0	0	75	8	12
2018	FI-02	12	40	20	24	4	0	52	28	25
2018	FI-03	12	36	27	18	6	0	48	24	33
2018	FI-04	7	36	21	29	7	0	43	36	14
2017	FI	12	49	22	10	7	0	61	17	88
2017	FI-01	18	53	12	6	12	0	71	18	17
2017	FI-02	11	57	14	7	11	0	68	18	28
2017	FI-03	18	41	26	11	4	0	59	15	27
2017	FI-04	0	40	40	20	0	0	40	20	15
2014	FI	22	49	19	7	2	2	72	9	129
2014	FI-01	35	28	29	0	0	8	69	0	25
2014	FI-02	14	43	24	14	3	3	58	17	37
2014	FI-03	23	56	15	6	0	0	79	6	48
2014	FI-04	17	67	6	6	6	0	83	11	18

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	14	26	20	26	9	5	42	36	113
2019	FI-01	47	24	6	12	12	0	71	24	17
2019	FI-02	13	30	17	30	3	7	46	36	30
2019	FI-03	8	23	31	23	5	10	34	31	39
2019	FI-04	0	27	23	32	18	0	27	50	22

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	32	40	13	6	4	4	1	76	10	112
2019	FI-01	59	29	0	12	0	0	0	88	12	17
2019	FI-02	38	28	14	7	7	7	0	70	15	29
2019	FI-03	21	59	15	3	0	3	0	82	3	39
2019	FI-04	27	36	14	9	5	5	5	70	15	22
2018	FI	17	36	20	17	2	6	1	57	21	88
2018	FI-01	33	42	8	8	0	8	0	82	9	12
2018	FI-02	16	20	32	20	4	4	4	39	26	25
2018	FI-03	9	48	15	21	3	3	0	59	25	33
2018	FI-04	29	36	14	14	0	7	0	69	15	14
2017	FI	19	47	15	10	3	1	5	70	15	88
2017	FI-01	24	41	18	0	0	6	12	79	0	17
2017	FI-02	18	39	22	14	7	0	0	57	22	28
2017	FI-03	14	67	4	7	0	0	7	88	8	27
2017	FI-04	20	33	20	20	7	0	0	53	27	15
2014	FI	17	38	14	22	4	4	2	58	27	129
2014	FI-01	24	35	13	12	4	8	4	67	18	25
2014	FI-02	11	32	24	22	5	5	0	46	29	37
2014	FI-03	23	44	10	19	0	2	2	70	20	48
2014	FI-04	6	39	6	44	6	0	0	44	50	18

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	30	36	20	8	3	4	68	11	111
2019	FI-01	71	12	12	6	0	0	82	6	17
2019	FI-02	33	33	17	7	3	7	71	11	30
2019	FI-03	21	42	26	5	0	5	67	6	38
2019	FI-04	10	52	19	14	5	0	62	19	21
2018	FI	18	49	18	8	5	1	69	13	87
2018	FI-01	58	17	17	0	8	0	75	8	12
2018	FI-02	12	52	20	8	4	4	67	13	25
2018	FI-03	12	64	12	9	3	0	76	12	33
2018	FI-04	15	46	23	8	8	0	62	15	13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	16	20	20	12	9	18	5	47	26	113
2019	FI-01	53	6	12	12	0	12	6	71	14	17
2019	FI-02	7	30	10	13	13	27	0	50	36	30
2019	FI-03	5	26	31	15	3	15	5	39	23	39
2019	FI-04	18	14	23	0	18	14	14	44	25	22
2018	FI	9	18	24	15	13	18	2	35	35	87
2018	FI-01	25	25	0	17	8	25	0	67	33	12
2018	FI-02	4	20	40	12	20	4	0	25	33	25
2018	FI-03	3	12	30	15	9	24	6	22	35	33
2018	FI-04	23	23	0	15	15	23	0	60	40	13
2017	FI	9	19	27	17	14	8	5	33	36	88
2017	FI-01	18	6	35	12	12	6	12	29	29	17
2017	FI-02	7	18	40	11	14	10	0	28	28	28
2017	FI-03	7	22	19	22	7	11	10	38	38	27
2017	FI-04	7	33	13	27	20	0	0	40	47	15
2014	FI	9	23	22	17	6	16	6	42	30	129
2014	FI-01	12	32	13	8	4	20	12	64	18	25
2014	FI-02	5	11	41	16	5	22	0	21	28	37
2014	FI-03	15	27	19	15	6	8	10	51	26	48
2014	FI-04	0	28	6	39	6	22	0	36	57	18

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	36	37	10	7	7	3	0	75	15	113
2019	FI-01	47	29	0	6	12	6	0	81	19	17
2019	FI-02	33	37	7	7	13	3	0	72	21	30
2019	FI-03	33	46	13	5	0	3	0	82	5	39
2019	FI-04	36	32	14	14	5	0	0	68	18	22
2018	FI	15	50	20	7	6	2	0	66	13	88
2018	FI-01	50	25	8	0	17	0	0	75	17	12
2018	FI-02	12	44	32	4	4	4	0	58	8	25
2018	FI-03	6	61	18	12	3	0	0	67	15	33
2018	FI-04	14	50	14	7	7	7	0	69	15	14
2017	FI	12	45	21	11	8	3	0	59	20	88
2017	FI-01	18	41	24	12	6	0	0	59	18	17
2017	FI-02	14	32	18	18	11	6	0	50	31	28
2017	FI-03	10	60	11	11	7	0	0	70	19	27
2017	FI-04	7	40	40	0	7	7	0	50	7	15
2014	FI	12	44	17	17	5	4	1	59	23	129
2014	FI-01	12	60	12	4	4	4	4	78	9	25
2014	FI-02	11	46	16	22	5	0	0	57	27	37
2014	FI-03	19	40	15	17	6	4	0	61	24	48
2014	FI-04	0	33	33	22	0	11	0	38	25	18

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	32	30	12	10	10	6	1	67	21	113
2019	FI-01	47	18	6	12	6	12	0	73	20	17
2019	FI-02	27	17	17	13	20	7	0	46	36	30
2019	FI-03	26	46	13	5	3	5	3	78	8	39
2019	FI-04	36	32	5	14	9	5	0	71	24	22
2018	FI	23	38	10	17	9	0	3	62	27	88
2018	FI-01	33	25	0	25	17	0	0	58	42	12
2018	FI-02	24	20	24	20	12	0	0	44	32	25
2018	FI-03	15	58	3	18	6	0	0	73	24	33
2018	FI-04	29	29	7	7	7	0	21	73	18	14
2017	FI	15	40	16	8	17	2	2	57	26	88
2017	FI-01	12	29	29	12	12	6	0	43	25	17
2017	FI-02	14	21	29	7	29	0	0	35	36	28
2017	FI-03	21	56	0	7	15	0	0	78	22	27
2017	FI-04	7	53	7	7	7	7	13	75	17	15
2014	FI	19	27	19	19	10	4	2	49	31	129
2014	FI-01	16	25	24	16	12	4	4	44	30	25
2014	FI-02	11	16	30	27	11	5	0	29	40	37
2014	FI-03	29	31	13	17	8	0	2	62	26	48
2014	FI-04	11	44	11	11	6	11	6	67	20	18

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	50	24	12	6	3	1	4	78	9	112
2019	FI-01	59	18	0	0	6	6	12	93	7	17
2019	FI-02	45	31	10	10	0	0	3	79	11	29
2019	FI-03	51	23	13	5	3	0	5	78	8	39
2019	FI-04	45	27	18	5	5	0	0	73	9	22

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	66	6	7	3	5	12	83	9	113
2019	FI-01	76	12	0	0	0	12	100	0	17
2019	FI-02	53	7	7	10	17	7	64	29	30
2019	FI-03	72	0	13	0	0	15	85	0	39
2019	FI-04	64	9	5	0	5	18	89	6	22

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	57	20	11	4	4	5	81	8	112
2019	FI-01	59	6	18	6	0	12	73	7	17
2019	FI-02	37	33	10	7	10	3	72	17	30
2019	FI-03	69	10	10	3	0	8	86	3	39
2019	FI-04	68	18	9	0	5	0	86	5	22

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	57	19	9	4	4	3	6	83	8	113
2019	FI-01	47	24	6	0	6	6	12	86	7	17
2019	FI-02	47	20	13	7	7	3	3	71	14	30
2019	FI-03	64	13	8	3	0	3	10	88	3	39
2019	FI-04	68	18	9	0	5	0	0	86	5	22

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	70	11	2	5	3	3	7	89	9	113
2019	FI-01	71	0	6	0	0	6	18	92	0	17
2019	FI-02	63	10	3	17	0	3	3	79	18	30
2019	FI-03	69	15	0	3	3	0	10	94	6	39
2019	FI-04	82	5	0	0	9	5	0	90	10	22

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	76	9	2	2	1	3	8	95	3	112
2019	FI-01	59	6	6	6	6	6	12	79	14	17
2019	FI-02	80	7	0	3	0	0	10	96	4	30
2019	FI-03	71	13	3	0	0	3	11	97	0	38
2019	FI-04	91	5	0	0	0	5	0	100	0	22

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	73	6	4	4	2	6	4	89	6	113
2019	FI-01	76	0	6	0	0	6	12	93	0	17
2019	FI-02	63	13	7	7	0	10	0	85	7	30
2019	FI-03	74	5	0	5	3	5	8	91	9	39
2019	FI-04	86	5	0	0	5	5	0	95	5	22

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	71	7	1	3	2	2	14	94	5	112
2019	FI-01	65	6	0	6	0	6	18	92	8	17
2019	FI-02	66	14	0	3	3	0	14	92	8	29
2019	FI-03	74	8	0	3	0	0	15	97	3	39
2019	FI-04	73	0	5	0	5	5	14	89	6	22

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	17	50	13	9	2	9	1	74	12	113
2019	FI-01	35	29	18	6	0	6	6	73	7	17
2019	FI-02	13	43	13	10	3	17	0	68	16	30
2019	FI-03	13	62	13	3	3	8	0	81	6	39
2019	FI-04	14	55	9	18	0	5	0	71	19	22
2018	FI	16	35	26	14	6	3	0	53	20	88
2018	FI-01	50	33	0	8	8	0	0	83	17	12
2018	FI-02	12	28	44	8	8	0	0	40	16	25
2018	FI-03	6	45	27	12	3	6	0	55	16	33
2018	FI-04	21	21	14	29	7	7	0	46	38	14
2017	FI	11	38	23	16	5	8	0	53	22	88
2017	FI-01	12	23	35	0	12	18	0	43	14	17
2017	FI-02	18	25	18	29	4	6	0	46	35	28
2017	FI-03	10	45	22	15	4	4	0	57	19	27
2017	FI-04	0	60	20	13	0	7	0	64	14	15

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	43	38	6	8	2	4	0	83	10	112
2019	FI-01	76	18	0	6	0	0	0	94	6	17
2019	FI-02	37	43	10	3	3	3	0	83	7	30
2019	FI-03	37	45	5	8	3	3	0	84	11	38
2019	FI-04	36	36	5	14	0	9	0	80	15	22
2018	FI	30	52	7	5	3	2	0	85	8	86
2018	FI-01	50	33	8	8	0	0	0	83	8	12
2018	FI-02	29	42	8	8	8	4	0	74	17	24
2018	FI-03	24	64	6	3	0	3	0	91	3	33
2018	FI-04	29	57	7	0	7	0	0	86	7	14
2017	FI	21	55	18	3	0	2	0	78	4	88
2017	FI-01	29	59	6	0	0	6	0	94	0	17
2017	FI-02	14	58	22	4	0	3	0	74	4	28
2017	FI-03	29	45	26	0	0	0	0	74	0	27
2017	FI-04	7	67	13	13	0	0	0	73	13	15
2014	FI	28	40	22	3	0	6	1	73	3	129
2014	FI-01	36	32	16	8	0	4	4	74	9	25
2014	FI-02	24	35	27	3	0	11	0	67	3	37
2014	FI-03	33	42	21	0	0	4	0	78	0	48
2014	FI-04	11	61	17	6	0	6	0	76	6	18

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	43	41	7	3	1	5	89	4	113
2019	FI-01	59	29	6	0	0	6	94	0	17
2019	FI-02	50	40	7	0	0	3	93	0	30
2019	FI-03	31	46	8	5	3	8	83	8	39
2019	FI-04	50	36	9	0	0	5	90	0	22
2018	FI	25	47	13	5	3	7	78	9	87
2018	FI-01	45	36	0	9	0	9	90	10	11
2018	FI-02	32	28	24	4	8	4	63	13	25
2018	FI-03	15	61	9	6	0	9	83	7	33
2018	FI-04	14	64	7	0	7	7	85	8	14
2017	FI	20	42	22	9	1	5	66	11	88
2017	FI-01	29	47	18	0	0	6	81	0	17
2017	FI-02	14	25	40	14	0	6	42	15	28
2017	FI-03	18	60	7	11	0	4	81	12	27
2017	FI-04	20	40	20	7	7	7	64	14	15
2014	FI	26	45	12	5	2	11	79	8	129
2014	FI-01	32	43	8	4	4	9	83	9	25
2014	FI-02	19	46	19	5	0	11	73	6	37
2014	FI-03	35	42	8	4	2	8	84	7	48
2014	FI-04	6	56	11	6	0	22	79	7	18

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	54	36	4	4	0	2	0	91	5	112
2019	FI-01	65	35	0	0	0	0	0	100	0	17
2019	FI-02	63	23	3	7	0	3	0	90	7	30
2019	FI-03	47	42	5	3	0	3	0	92	3	38
2019	FI-04	41	50	5	5	0	0	0	91	5	22
2018	FI	30	49	15	2	3	0	0	79	6	87
2018	FI-01	42	50	8	0	0	0	0	92	0	12
2018	FI-02	20	52	20	0	8	0	0	72	8	25
2018	FI-03	34	47	13	6	0	0	0	81	6	32
2018	FI-04	36	50	7	0	7	0	0	86	7	14
2017	FI	22	63	8	5	1	0	1	86	6	88
2017	FI-01	24	65	6	0	0	0	6	94	0	17
2017	FI-02	24	58	11	7	0	0	0	82	7	28
2017	FI-03	25	56	7	7	4	0	0	81	11	27
2017	FI-04	13	80	7	0	0	0	0	93	0	15
2014	FI	42	44	12	2	0	1	0	87	2	129
2014	FI-01	51	32	13	0	0	4	0	87	0	25
2014	FI-02	32	41	24	3	0	0	0	73	3	37
2014	FI-03	48	48	2	2	0	0	0	96	2	48
2014	FI-04	33	56	11	0	0	0	0	89	0	18

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	40	31	17	5	5	2	72	11	113
2019	FI-01	59	24	12	6	0	0	82	6	17
2019	FI-02	50	23	17	3	7	0	73	10	30
2019	FI-03	26	41	23	5	0	5	70	5	39
2019	FI-04	36	32	9	9	14	0	68	23	22
2018	FI	14	33	23	22	8	0	47	30	87
2018	FI-01	36	36	9	9	9	0	73	18	11
2018	FI-02	12	40	24	8	16	0	52	24	25
2018	FI-03	9	30	27	30	3	0	39	33	33
2018	FI-04	14	29	21	29	7	0	43	36	14
2017	FI	8	37	26	17	9	2	46	27	88
2017	FI-01	12	41	24	18	6	0	53	24	17
2017	FI-02	11	36	24	14	11	4	49	26	28
2017	FI-03	7	40	22	19	11	0	48	30	27
2017	FI-04	0	33	33	20	7	7	36	29	15
2014	FI	15	28	29	20	5	2	44	26	129
2014	FI-01	24	36	21	16	0	4	62	17	25
2014	FI-02	11	27	35	16	11	0	38	27	37
2014	FI-03	19	23	31	17	6	4	43	24	48
2014	FI-04	6	28	22	44	0	0	33	44	18

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	39	35	15	4	6	2	75	10	113
2019	FI-01	53	35	6	6	0	0	88	6	17
2019	FI-02	50	27	17	0	7	0	77	7	30
2019	FI-03	28	38	23	5	0	5	70	5	39
2019	FI-04	27	45	5	5	18	0	73	23	22
2018	FI	19	27	26	19	8	0	47	27	88
2018	FI-01	42	33	8	8	8	0	75	17	12
2018	FI-02	12	32	36	4	16	0	44	20	25
2018	FI-03	15	30	21	30	3	0	45	33	33
2018	FI-04	29	14	29	21	7	0	43	29	14
2017	FI	12	35	28	19	3	1	48	23	88
2017	FI-01	12	35	35	18	0	0	47	18	17
2017	FI-02	14	36	21	25	4	0	50	29	28
2017	FI-03	14	37	22	19	7	0	51	26	27
2017	FI-04	7	27	47	13	0	7	36	14	15
2014	FI	18	36	25	16	3	2	55	20	129
2014	FI-01	28	40	17	12	0	4	70	12	25
2014	FI-02	14	30	32	16	8	0	43	24	37
2014	FI-03	21	35	21	17	2	4	59	20	48
2014	FI-04	6	39	33	22	0	0	44	22	18

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	42	21	14	11	7	4	0	67	19	113
2019	FI-01	53	12	12	18	6	0	0	65	24	17
2019	FI-02	50	7	20	13	10	0	0	57	23	30
2019	FI-03	33	38	15	5	0	8	0	78	6	39
2019	FI-04	36	23	9	9	14	9	0	65	25	22
2018	FI	20	19	20	23	14	3	0	41	38	88
2018	FI-01	33	17	8	25	17	0	0	50	42	12
2018	FI-02	20	16	24	24	16	0	0	36	40	25
2018	FI-03	15	24	24	21	12	3	0	41	34	33
2018	FI-04	29	14	14	14	14	14	0	50	33	14
2017	FI	12	27	31	17	9	3	0	40	28	87
2017	FI-01	18	17	29	18	12	6	0	37	31	17
2017	FI-02	7	25	35	22	11	0	0	32	32	28
2017	FI-03	18	31	31	8	8	4	0	52	16	26
2017	FI-04	7	33	27	20	7	7	0	43	29	15
2014	FI	21	27	25	18	7	2	1	49	25	129
2014	FI-01	32	37	12	16	0	4	0	71	17	25
2014	FI-02	19	16	32	14	16	3	0	36	31	37
2014	FI-03	21	31	21	21	6	0	0	52	27	48
2014	FI-04	11	28	33	22	0	0	6	41	24	18

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	FI	36	32	32	113
2019	FI-01	41	12	47	17
2019	FI-02	53	30	17	30
2019	FI-03	21	46	33	39
2019	FI-04	36	23	41	22
2018	FI	44	26	30	89
2018	FI-01	46	31	23	13
2018	FI-02	48	20	32	25
2018	FI-03	45	24	30	33
2018	FI-04	36	43	21	14
2017	FI	45	18	36	88
2017	FI-01	53	12	35	17
2017	FI-02	53	14	32	28
2017	FI-03	37	26	36	27
2017	FI-04	33	20	47	15
2014	FI	43	26	32	129
2014	FI-01	44	33	24	25
2014	FI-02	59	14	27	37
2014	FI-03	40	25	35	48
2014	FI-04	17	44	39	18

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	FI	5	39	51	0	0	5	41
2019	FI-02	0	31	63	0	0	6	16
2018	FI	5	28	64	0	0	3	39
2018	FI-02	0	25	75	0	0	0	12
2018	FI-03	0	33	60	0	0	7	15
2017	FI	3	26	59	3	3	8	39
2017	FI-02	0	22	78	0	0	0	14
2017	FI-03	0	30	60	0	0	10	10
2014	FI	4	31	52	7	9999	6	54
2014	FI-01	0	50	10	30	9999	10	10
2014	FI-02	0	41	59	0	9999	0	22
2014	FI-03	5	16	63	5	9999	11	19

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	37	51	7	2	1	1	1	90	3	113
2019	FI-01	29	53	6	0	0	6	6	93	0	17
2019	FI-02	37	40	13	7	3	0	0	77	10	30
2019	FI-03	31	67	3	0	0	0	0	97	0	39
2019	FI-04	55	36	9	0	0	0	0	91	0	22

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	64	24	5	2	3	2	93	2	112
2019	FI-01	53	24	0	0	12	12	100	0	17
2019	FI-02	59	24	10	3	3	0	86	4	29
2019	FI-03	77	21	3	0	0	0	97	0	39
2019	FI-04	59	27	9	5	0	0	86	5	22

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	9	91	113
2019	FI-03	13	87	39
2018	FI	11	89	89

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	50	50	10

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	50	50	10

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	13	87	113
2019	FI-03	13	87	39
2019	FI-04	23	77	22

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	15	11	19	7	1	34	14	49	15	113
2019	FI-01	24	18	0	0	0	41	18	100	0	17
2019	FI-02	17	3	23	7	0	37	13	40	13	30
2019	FI-03	10	13	21	10	0	36	10	43	19	39
2019	FI-04	9	14	18	9	5	23	23	42	25	22
2018	FI	13	9	22	8	5	34	10	39	22	88
2018	FI-01	38	8	15	8	0	31	0	67	11	13
2018	FI-02	4	8	42	17	0	21	8	18	24	24
2018	FI-03	9	9	18	6	3	42	12	40	20	33
2018	FI-04	14	14	0	0	21	36	14	57	43	14
2017	FI	6	24	17	7	7	27	12	49	23	88
2017	FI-01	0	41	12	0	0	41	6	78	0	17
2017	FI-02	14	22	22	14	7	17	4	45	27	28
2017	FI-03	0	22	11	4	7	37	18	50	25	27
2017	FI-04	7	13	27	0	13	13	27	33	22	15
2014	FI	7	10	20	3	1	37	21	41	9	128
2014	FI-01	12	20	13	12	0	25	17	56	21	24
2014	FI-02	5	5	27	3	0	46	14	27	7	37
2014	FI-03	8	10	23	0	0	27	31	45	0	48
2014	FI-04	0	6	6	0	6	67	17	33	33	18

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	31	13	5	1	17	3	76	8	112
2019	FI-01	59	18	6	0	0	18	0	93	0	17
2019	FI-02	28	28	21	3	0	14	7	70	4	29
2019	FI-03	18	38	18	5	3	18	0	69	9	39
2019	FI-04	27	32	5	9	0	23	5	81	13	22
2018	FI	19	30	26	6	5	15	0	57	12	88
2018	FI-01	46	23	8	0	0	23	0	90	0	13
2018	FI-02	8	21	46	13	0	13	0	33	14	24
2018	FI-03	15	33	27	3	6	15	0	57	11	33
2018	FI-04	29	43	0	7	14	7	0	77	23	14
2017	FI	13	41	21	2	6	17	1	65	10	88
2017	FI-01	18	41	24	0	0	18	0	71	0	17
2017	FI-02	18	29	29	4	7	14	0	54	13	28
2017	FI-03	4	52	11	0	7	21	4	75	10	27
2017	FI-04	13	40	20	7	7	13	0	62	15	15
2014	FI	10	19	30	5	0	30	5	45	8	129
2014	FI-01	16	20	29	4	0	24	8	52	6	25
2014	FI-02	11	8	35	5	0	38	3	32	9	37
2014	FI-03	10	27	31	2	0	23	6	53	3	48
2014	FI-04	0	22	22	11	0	44	0	40	20	18

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	6	94	113

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	16	14	19	6	1	35	9	54	13	112
2019	FI-01	35	12	6	6	0	35	6	80	10	17
2019	FI-02	13	10	23	10	0	37	7	41	18	30
2019	FI-03	5	26	21	5	0	32	11	55	9	38
2019	FI-04	18	5	23	0	5	36	14	45	9	22
2018	FI	9	8	27	0	6	40	10	34	11	88
2018	FI-01	25	0	25	0	0	50	0	50	0	12
2018	FI-02	4	4	40	0	12	32	8	13	20	25
2018	FI-03	6	12	27	0	3	39	12	38	6	33
2018	FI-04	14	14	7	0	7	43	14	67	17	14
2017	FI	5	26	16	6	2	37	8	56	15	88
2017	FI-01	0	47	0	6	0	47	0	89	11	17
2017	FI-02	11	22	25	11	7	21	4	43	24	28
2017	FI-03	0	30	11	0	0	48	11	73	0	27
2017	FI-04	7	7	27	7	0	40	13	29	14	15
2014	FI	7	12	21	2	2	45	12	44	7	129
2014	FI-01	12	20	12	4	4	37	12	61	15	25
2014	FI-02	5	8	30	0	3	49	5	29	6	37
2014	FI-03	8	15	23	2	0	31	21	48	4	48
2014	FI-04	0	0	6	0	0	89	6	0	0	18

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	32	12	5	1	19	2	78	8	113
2019	FI-01	65	18	0	6	0	12	0	93	7	17
2019	FI-02	20	27	23	7	0	20	3	61	9	30
2019	FI-03	18	44	13	5	0	21	0	77	6	39
2019	FI-04	32	27	5	0	5	27	5	87	7	22
2018	FI	16	34	23	0	6	20	1	64	7	88
2018	FI-01	46	23	8	0	0	23	0	90	0	13
2018	FI-02	4	36	24	0	12	20	4	53	16	25
2018	FI-03	12	36	30	0	3	18	0	59	4	33
2018	FI-04	21	36	7	0	7	29	0	80	10	14
2017	FI	11	42	17	6	2	20	1	68	10	88
2017	FI-01	18	41	12	0	0	30	0	83	0	17
2017	FI-02	11	36	22	14	4	14	0	54	21	28
2017	FI-03	6	45	19	4	0	22	4	70	5	27
2017	FI-04	13	47	13	0	7	20	0	75	8	15
2014	FI	12	25	27	2	1	29	3	55	5	129
2014	FI-01	12	28	17	8	0	28	8	62	12	25
2014	FI-02	11	19	32	0	3	35	0	46	4	37
2014	FI-03	19	31	25	0	0	21	4	67	0	48
2014	FI-04	0	17	33	6	0	44	0	30	10	18

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	24	20	23	13	17	0	3	45	31	113
2019	FI-01	24	12	12	12	35	0	6	38	50	17
2019	FI-02	23	20	20	20	13	0	3	45	34	30
2019	FI-03	21	18	33	15	13	0	0	38	28	39
2019	FI-04	27	32	23	5	9	0	5	62	14	22
2018	FI	20	19	28	12	18	0	2	40	31	89
2018	FI-01	15	8	31	31	15	0	0	23	46	13
2018	FI-02	16	16	24	16	28	0	0	32	44	25
2018	FI-03	18	24	33	6	15	0	3	44	22	33
2018	FI-04	43	14	14	7	14	0	7	62	23	14
2017	FI	21	24	21	14	13	1	7	49	29	87
2017	FI-01	24	29	17	6	12	0	12	60	20	17
2017	FI-02	11	22	14	22	22	4	4	36	48	27
2017	FI-03	30	29	19	15	4	0	4	61	19	27
2017	FI-04	20	13	40	7	7	0	13	38	15	15

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	15	25	28	13	16	2	1	41	30	113
2019	FI-01	29	29	18	12	0	6	6	67	13	17
2019	FI-02	20	20	37	10	13	0	0	40	23	30
2019	FI-03	8	31	31	15	13	3	0	39	29	39
2019	FI-04	9	18	23	18	32	0	0	27	50	22
2018	FI	13	22	27	27	10	0	1	34	38	88
2018	FI-01	31	46	15	0	8	0	0	77	8	13
2018	FI-02	24	24	16	28	8	0	0	48	36	25
2018	FI-03	3	9	34	34	16	0	3	13	52	32
2018	FI-04	0	29	29	36	7	0	0	29	43	14
2017	FI	10	23	31	18	17	0	1	34	36	88
2017	FI-01	29	30	24	6	6	0	6	62	13	17
2017	FI-02	4	25	47	14	11	0	0	29	24	28
2017	FI-03	11	11	21	30	26	0	0	22	56	27
2017	FI-04	0	33	20	20	27	0	0	33	47	15

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	17	26	23	15	16	1	2	44	32	112
2019	FI-01	35	35	12	12	0	0	6	75	13	17
2019	FI-02	23	20	23	17	13	0	3	45	31	30
2019	FI-03	5	36	31	10	15	3	0	42	26	39
2019	FI-04	14	14	19	24	29	0	0	29	52	21
2018	FI	14	20	20	25	19	0	1	34	45	88
2018	FI-01	38	31	23	0	8	0	0	69	8	13
2018	FI-02	20	24	20	24	12	0	0	44	36	25
2018	FI-03	3	15	24	30	24	0	3	19	56	33
2018	FI-04	7	21	14	29	29	0	0	29	57	14
2017	FI	8	20	32	15	24	0	1	28	40	87
2017	FI-01	25	25	31	6	6	0	6	53	13	16
2017	FI-02	0	32	36	18	14	0	0	32	32	28
2017	FI-03	11	7	25	26	30	0	0	19	56	27
2017	FI-04	0	13	40	0	47	0	0	13	47	15

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	17	25	24	14	17	1	2	44	31	111
2019	FI-01	35	12	12	24	12	0	6	50	38	17
2019	FI-02	17	33	13	20	13	0	3	52	34	30
2019	FI-03	11	26	32	13	16	3	0	38	30	38
2019	FI-04	9	23	36	0	32	0	0	32	32	22
2018	FI	11	21	24	26	16	1	1	33	43	89
2018	FI-01	31	31	15	8	8	8	0	67	17	13
2018	FI-02	16	24	20	32	8	0	0	40	40	25
2018	FI-03	6	15	21	30	24	0	3	22	56	33
2018	FI-04	0	21	43	21	14	0	0	21	36	14
2017	FI	13	25	29	10	20	1	1	39	31	88
2017	FI-01	17	30	35	0	12	0	6	50	13	17
2017	FI-02	11	29	29	18	10	4	0	41	29	28
2017	FI-03	10	26	26	11	26	0	0	36	37	27
2017	FI-04	20	13	27	7	33	0	0	33	40	15

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	39	25	19	5	8	1	4	67	14	113
2019	FI-01	47	24	18	0	0	0	12	80	0	17
2019	FI-02	43	23	17	3	7	0	7	71	11	30
2019	FI-03	36	33	15	5	8	3	0	71	13	39
2019	FI-04	32	18	23	14	14	0	0	50	27	22
2018	FI	34	18	25	11	10	0	2	53	22	89
2018	FI-01	54	31	15	0	0	0	0	85	0	13
2018	FI-02	44	12	32	8	4	0	0	56	12	25
2018	FI-03	24	9	27	18	15	0	6	35	35	33
2018	FI-04	29	36	14	7	14	0	0	64	21	14
2017	FI	29	26	15	15	10	1	5	58	26	88
2017	FI-01	59	29	0	0	6	0	6	94	6	17
2017	FI-02	25	25	22	14	6	4	4	54	22	28
2017	FI-03	19	25	15	30	7	0	4	45	39	27
2017	FI-04	20	27	13	7	27	0	7	50	36	15

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	32	26	16	14	10	1	1	59	25	112
2019	FI-01	29	35	12	12	6	0	6	69	19	17
2019	FI-02	38	17	21	17	7	0	0	55	24	29
2019	FI-03	31	31	10	15	10	3	0	63	26	39
2019	FI-04	27	23	23	14	14	0	0	50	27	22
2018	FI	26	26	24	11	13	0	0	52	25	89
2018	FI-01	54	15	15	8	8	0	0	69	15	13
2018	FI-02	16	44	24	8	8	0	0	60	16	25
2018	FI-03	27	12	24	18	18	0	0	39	36	33
2018	FI-04	21	36	14	7	21	0	0	57	29	14
2017	FI	25	26	21	17	10	0	1	52	28	88
2017	FI-01	47	30	0	12	6	0	6	81	19	17
2017	FI-02	14	25	40	18	3	0	0	40	21	28
2017	FI-03	22	29	15	19	15	0	0	51	34	27
2017	FI-04	27	20	20	13	20	0	0	47	33	15

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	21	37	24	9	5	3	1	61	15	113
2019	FI-01	24	29	18	18	0	6	6	60	20	17
2019	FI-02	17	50	20	7	7	0	0	67	13	30
2019	FI-03	23	33	28	5	5	5	0	59	11	39
2019	FI-04	18	36	27	14	5	0	0	55	18	22
2018	FI	15	36	23	13	14	0	0	51	26	87
2018	FI-01	38	31	23	0	8	0	0	69	8	13
2018	FI-02	20	24	20	28	8	0	0	44	36	25
2018	FI-03	9	39	24	9	18	0	0	48	27	33
2018	FI-04	0	46	23	8	23	0	0	46	31	13
2017	FI	13	31	29	17	9	1	1	44	27	88
2017	FI-01	23	24	24	12	12	0	6	50	25	17
2017	FI-02	14	25	32	18	6	4	0	41	25	28
2017	FI-03	11	40	26	11	11	0	0	51	22	27
2017	FI-04	0	33	33	27	7	0	0	33	33	15

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	12	33	29	17	6	3	1	46	24	113
2019	FI-01	24	35	12	18	0	6	6	67	20	17
2019	FI-02	10	40	27	20	3	0	0	50	23	30
2019	FI-03	8	28	44	10	5	5	0	38	16	39
2019	FI-04	9	27	27	23	14	0	0	36	36	22
2018	FI	9	23	25	23	19	1	0	32	43	88
2018	FI-01	23	38	38	0	0	0	0	62	0	13
2018	FI-02	16	32	28	12	12	0	0	48	24	25
2018	FI-03	0	12	21	30	33	3	0	13	66	33
2018	FI-04	7	14	14	43	21	0	0	21	64	14
2017	FI	6	22	32	22	17	0	1	28	40	87
2017	FI-01	17	24	24	18	12	0	6	43	31	17
2017	FI-02	4	26	37	19	14	0	0	30	33	27
2017	FI-03	4	15	36	26	19	0	0	19	45	27
2017	FI-04	0	27	27	27	20	0	0	27	47	15

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	15	33	28	12	8	2	2	50	21	113
2019	FI-01	24	29	6	24	12	0	6	56	38	17
2019	FI-02	17	20	40	17	7	0	0	37	23	30
2019	FI-03	13	38	31	5	5	5	3	56	11	39
2019	FI-04	9	41	32	9	9	0	0	50	18	22
2018	FI	8	28	26	22	15	1	0	36	37	87
2018	FI-01	25	58	8	0	8	0	0	83	8	12
2018	FI-02	16	20	36	16	12	0	0	36	28	25
2018	FI-03	0	24	24	24	24	3	0	25	50	33
2018	FI-04	0	21	21	50	7	0	0	21	57	14
2017	FI	11	29	15	23	21	0	1	40	45	88
2017	FI-01	23	24	6	18	24	0	6	50	44	17
2017	FI-02	7	36	22	14	21	0	0	43	35	28
2017	FI-03	14	22	15	34	15	0	0	36	49	27
2017	FI-04	0	33	13	27	27	0	0	33	53	15

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	36	34	13	7	5	3	2	73	13	113
2019	FI-01	29	29	12	12	0	6	12	71	14	17
2019	FI-02	37	33	13	13	3	0	0	70	17	30
2019	FI-03	36	41	15	0	3	5	0	81	3	39
2019	FI-04	41	27	14	9	9	0	0	68	18	22

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	24	34	23	11	6	2	1	59	17	113
2019	FI-01	41	29	18	0	6	0	6	75	6	17
2019	FI-02	20	27	27	23	3	0	0	47	27	30
2019	FI-03	21	46	13	10	5	5	0	70	16	39
2019	FI-04	23	23	41	5	9	0	0	45	14	22
2018	FI	18	27	28	17	8	1	0	46	25	88
2018	FI-01	23	38	23	15	0	0	0	62	15	13
2018	FI-02	28	28	32	8	4	0	0	56	12	25
2018	FI-03	15	24	24	21	12	3	0	41	34	33
2018	FI-04	7	29	29	21	14	0	0	36	36	14
2017	FI	19	35	23	10	10	0	2	55	21	87
2017	FI-01	31	31	25	0	6	0	6	66	7	16
2017	FI-02	18	36	22	11	10	0	4	56	22	28
2017	FI-03	18	41	19	11	11	0	0	59	22	27
2017	FI-04	13	27	33	13	13	0	0	40	27	15

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	25	10	8	4	1	1	77	13	113
2019	FI-01	41	35	6	12	0	0	6	81	13	17
2019	FI-02	53	20	10	13	3	0	0	73	17	30
2019	FI-03	51	26	5	8	8	3	0	79	16	39
2019	FI-04	50	23	23	0	5	0	0	73	5	22
2018	FI	38	31	17	6	5	0	3	71	11	87
2018	FI-01	23	38	23	8	0	0	8	67	8	13
2018	FI-02	50	25	21	0	4	0	0	75	4	24
2018	FI-03	39	33	6	9	6	0	6	77	16	33
2018	FI-04	36	29	21	7	7	0	0	64	14	14
2017	FI	39	26	19	6	6	0	5	69	12	87
2017	FI-01	25	38	19	0	6	0	13	71	7	16
2017	FI-02	32	29	25	10	4	0	0	61	14	28
2017	FI-03	49	21	19	4	4	0	4	73	8	27
2017	FI-04	53	13	7	7	13	0	7	71	21	15

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	63	13	4	6	4	3	8	84	11	112
2019	FI-01	41	18	6	18	0	6	12	71	21	17
2019	FI-02	66	7	3	7	7	3	7	81	15	29
2019	FI-03	67	15	3	0	3	3	10	94	3	39
2019	FI-04	64	9	9	9	5	0	5	76	14	22
2018	FI	65	15	10	1	2	0	7	85	4	88
2018	FI-01	62	23	8	0	0	0	8	92	0	13
2018	FI-02	72	12	12	4	0	0	0	84	4	25
2018	FI-03	58	15	15	0	3	0	9	80	3	33
2018	FI-04	64	14	0	0	7	0	14	92	8	14

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	68	11	8	4	4	1	4	82	9	113
2019	FI-01	76	6	0	0	6	0	12	93	7	17
2019	FI-02	57	13	13	13	0	0	3	72	14	30
2019	FI-03	64	13	8	0	10	3	3	81	11	39
2019	FI-04	86	9	0	5	0	0	0	95	5	22
2018	FI	66	8	7	7	5	2	6	80	12	88
2018	FI-01	69	8	8	0	8	0	8	83	8	13
2018	FI-02	64	0	12	12	4	4	4	70	17	25
2018	FI-03	61	15	3	6	3	3	9	86	10	33
2018	FI-04	71	7	7	7	7	0	0	79	14	14
2017	FI	60	9	6	6	5	3	10	80	13	88
2017	FI-01	65	0	6	0	6	0	24	85	8	17
2017	FI-02	47	14	11	14	6	4	4	66	22	28
2017	FI-03	74	4	0	0	7	7	7	91	9	27
2017	FI-04	60	20	0	7	0	0	13	92	8	15

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	57	18	13	4	4	1	3	78	8	112
2019	FI-01	76	6	6	0	0	0	12	93	0	17
2019	FI-02	52	14	21	10	3	0	0	66	14	29
2019	FI-03	46	31	10	3	8	3	0	79	11	39
2019	FI-04	68	14	9	0	5	0	5	86	5	22
2018	FI	52	24	10	7	2	2	2	80	10	88
2018	FI-01	46	38	8	0	0	0	8	92	0	13
2018	FI-02	56	16	12	12	0	4	0	75	13	25
2018	FI-03	52	21	9	6	6	3	3	77	13	33
2018	FI-04	57	21	14	7	0	0	0	79	7	14
2017	FI	39	31	16	3	5	0	6	74	9	88
2017	FI-01	41	17	18	6	0	0	18	71	7	17
2017	FI-02	25	40	18	7	6	0	4	67	14	28
2017	FI-03	55	30	7	0	7	0	0	85	7	27
2017	FI-04	33	27	27	0	7	0	7	64	7	15

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	60	13	12	8	4	1	3	75	13	112
2019	FI-01	71	12	6	0	0	0	12	93	0	17
2019	FI-02	45	14	21	21	0	0	0	59	21	29
2019	FI-03	59	21	8	3	8	3	0	82	11	39
2019	FI-04	73	0	14	5	5	0	5	76	10	22
2018	FI	49	24	9	8	6	2	2	76	14	88
2018	FI-01	46	15	15	0	15	0	8	67	17	13
2018	FI-02	48	20	12	12	4	4	0	71	17	25
2018	FI-03	52	33	3	3	6	3	0	88	9	33
2018	FI-04	57	14	7	14	0	0	7	77	15	14
2017	FI	53	23	6	3	8	0	7	82	12	88
2017	FI-01	47	18	6	0	12	0	18	79	14	17
2017	FI-02	47	25	7	11	6	0	4	75	18	28
2017	FI-03	55	26	4	0	11	0	4	84	12	27
2017	FI-04	73	13	7	0	0	0	7	93	0	15

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	17	6	4	3	1	18	84	9	112
2019	FI-01	76	0	0	0	0	0	24	100	0	17
2019	FI-02	41	10	0	10	0	0	38	83	17	29
2019	FI-03	41	31	8	3	5	3	10	82	9	39
2019	FI-04	50	18	18	5	5	0	5	71	10	22
2018	FI	48	13	9	5	3	2	20	78	10	87
2018	FI-01	50	8	0	0	0	0	42	100	0	12
2018	FI-02	56	4	4	4	0	4	28	88	6	25
2018	FI-03	48	15	12	6	6	3	9	72	14	33
2018	FI-04	43	21	14	7	7	0	7	69	15	14
2017	FI	41	14	8	6	7	1	24	73	17	88
2017	FI-01	47	0	6	0	0	0	47	89	0	17
2017	FI-02	36	7	4	7	6	4	36	71	23	28
2017	FI-03	48	22	7	7	7	0	7	76	16	27
2017	FI-04	33	27	20	0	13	0	7	64	14	15

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	69	15	1	4	2	1	8	92	7	113
2019	FI-01	82	6	0	0	0	0	12	100	0	17
2019	FI-02	63	13	3	10	0	0	10	85	11	30
2019	FI-03	64	21	0	3	5	3	5	92	8	39
2019	FI-04	77	14	0	0	0	0	9	100	0	22
2018	FI	68	16	3	1	3	1	7	91	5	87
2018	FI-01	69	15	8	0	0	0	8	92	0	13
2018	FI-02	75	13	4	0	0	0	8	95	0	24
2018	FI-03	61	18	3	0	9	3	6	87	10	33
2018	FI-04	71	14	0	7	0	0	7	92	8	14
2017	FI	53	20	9	1	3	1	13	84	5	87
2017	FI-01	56	6	6	0	0	0	31	91	0	16
2017	FI-02	47	22	11	0	6	4	11	80	8	28
2017	FI-03	55	22	7	4	4	0	7	84	8	27
2017	FI-04	60	20	13	0	0	0	7	86	0	15

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	73	12	1	3	4	2	4	92	8	113
2019	FI-01	59	18	6	0	6	6	6	87	7	17
2019	FI-02	67	13	0	10	3	0	7	86	14	30
2019	FI-03	72	15	0	0	8	3	3	92	8	39
2019	FI-04	95	0	0	0	0	0	5	100	0	22
2018	FI	69	13	2	7	6	1	2	85	13	87
2018	FI-01	46	15	15	15	0	0	8	67	17	13
2018	FI-02	72	12	0	8	4	4	0	88	13	25
2018	FI-03	66	16	0	6	9	0	3	84	16	32
2018	FI-04	86	7	0	0	7	0	0	93	7	14
2017	FI	68	9	5	2	7	1	8	85	10	88
2017	FI-01	65	0	0	0	12	0	24	84	16	17
2017	FI-02	54	11	11	7	10	0	7	70	19	28
2017	FI-03	70	15	4	0	4	4	4	92	4	27
2017	FI-04	100	0	0	0	0	0	0	100	0	15

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	53	23	12	4	4	1	2	78	9	113
2019	FI-01	35	24	12	6	12	6	6	67	20	17
2019	FI-02	43	20	17	13	3	0	3	66	17	30
2019	FI-03	46	36	13	0	5	0	0	82	5	39
2019	FI-04	82	9	9	0	0	0	0	91	0	22
2018	FI	45	30	11	6	3	1	3	79	10	88
2018	FI-01	38	31	8	8	0	0	15	82	9	13
2018	FI-02	40	32	12	8	4	4	0	75	13	25
2018	FI-03	52	24	12	3	6	0	3	78	9	33
2018	FI-04	43	43	7	7	0	0	0	86	7	14
2017	FI	50	29	8	3	5	0	5	82	9	88
2017	FI-01	53	24	6	0	6	0	12	87	7	17
2017	FI-02	43	29	7	7	10	0	4	75	18	28
2017	FI-03	55	30	7	0	4	0	4	88	4	27
2017	FI-04	53	27	13	7	0	0	0	80	7	15

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	14	27	42	12	4	1	41	16	113
2019	FI-01	29	24	35	6	0	6	56	6	17
2019	FI-02	17	17	50	10	7	0	33	17	30
2019	FI-03	5	36	46	8	5	0	41	13	39
2019	FI-04	14	27	36	18	5	0	41	23	22
2018	FI	8	23	47	17	5	0	31	22	87
2018	FI-01	8	38	38	8	8	0	46	15	13
2018	FI-02	21	17	46	13	4	0	38	17	24
2018	FI-03	3	22	44	28	3	0	25	31	32
2018	FI-04	0	29	57	7	7	0	29	14	14
2017	FI	9	34	33	18	6	0	43	24	88
2017	FI-01	29	29	35	0	6	0	59	6	17
2017	FI-02	4	36	39	18	4	0	40	22	28
2017	FI-03	7	44	15	26	7	0	51	34	27
2017	FI-04	0	20	53	20	7	0	20	27	15

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	11	14	46	18	9	1	1	27	25	112
2019	FI-01	6	12	29	35	12	0	6	50	19	17
2019	FI-02	10	17	48	21	3	0	0	24	28	29
2019	FI-03	10	13	54	13	8	3	0	21	24	39
2019	FI-04	9	18	50	9	14	0	0	23	27	22
2018	FI	12	24	38	19	6	1	0	25	36	86
2018	FI-01	8	8	46	31	0	8	0	33	17	13
2018	FI-02	8	21	42	17	13	0	0	29	29	24
2018	FI-03	18	33	24	18	6	0	0	24	52	33
2018	FI-04	8	25	50	17	0	0	0	17	33	12
2017	FI	10	18	34	29	8	0	0	37	29	88
2017	FI-01	6	18	35	35	6	0	0	41	24	17
2017	FI-02	7	11	35	32	14	0	0	47	18	28
2017	FI-03	15	19	26	33	7	0	0	40	34	27
2017	FI-04	13	33	40	13	0	0	0	13	47	15

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	38	42	10	6	1	2	1	82	7	111
2019	FI-01	59	18	0	6	6	6	6	87	13	17
2019	FI-02	41	31	17	10	0	0	0	72	10	29
2019	FI-03	29	61	8	0	0	3	0	92	0	38
2019	FI-04	36	45	9	9	0	0	0	82	9	22
2018	FI	16	39	24	7	6	9	0	60	14	89
2018	FI-01	31	38	8	8	8	8	0	75	17	13
2018	FI-02	8	36	36	4	4	12	0	50	9	25
2018	FI-03	18	39	21	6	6	9	0	63	13	33
2018	FI-04	14	36	21	14	7	7	0	54	23	14
2017	FI	12	30	33	9	5	11	0	47	15	88
2017	FI-01	18	35	18	12	0	18	0	64	14	17
2017	FI-02	11	29	36	7	7	10	0	44	16	28
2017	FI-03	10	26	45	7	7	4	0	38	15	27
2017	FI-04	13	27	27	13	0	20	0	50	17	15

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	27	40	15	13	3	1	1	68	16	113
2019	FI-01	59	12	12	12	0	0	6	75	13	17
2019	FI-02	37	37	10	17	0	0	0	73	17	30
2019	FI-03	18	51	18	8	3	3	0	71	11	39
2019	FI-04	9	50	23	14	5	0	0	59	18	22
2018	FI	13	35	19	21	8	3	0	50	30	89
2018	FI-01	38	31	15	8	0	8	0	75	8	13
2018	FI-02	8	40	20	16	12	4	0	50	29	25
2018	FI-03	9	27	21	30	9	3	0	38	41	33
2018	FI-04	14	43	14	21	7	0	0	57	29	14
2017	FI	7	41	18	21	9	5	0	50	31	88
2017	FI-01	18	53	12	0	6	12	0	80	7	17
2017	FI-02	0	46	18	18	18	0	0	46	36	28
2017	FI-03	6	34	26	22	7	4	0	42	31	27
2017	FI-04	7	33	13	40	0	7	0	43	43	15

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	13	87	113
2019	FI-01	35	65	17
2019	FI-02	10	90	30
2019	FI-03	10	90	39
2019	FI-04	9	91	22
2017	FI	18	82	88
2017	FI-02	24	76	28
2014	FI	13	87	128
2014	FI-03	19	81	48

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	73	27	15
2017	FI	75	25	16
2014	FI	88	12	17

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	55	27	0	9	9	82	18	11
2017	FI	24	42	25	0	8	66	8	12
2014	FI	67	27	0	0	7	93	7	15

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	21	27	27	12	12	2	22	78	113
2019	FI-01	6	18	47	18	12	0	6	94	17
2019	FI-02	33	17	23	13	13	0	33	67	30
2019	FI-03	21	28	28	13	10	0	21	79	39
2019	FI-04	14	45	23	5	5	9	15	85	22
2018	FI	25	29	15	15	15	2	25	75	89
2018	FI-01	15	31	15	23	15	0	15	85	13
2018	FI-02	24	20	16	16	20	4	25	75	25
2018	FI-03	21	27	21	15	15	0	21	79	33
2018	FI-04	43	36	0	7	7	7	46	54	14
2017	FI	24	33	17	15	11	0	24	76	88
2017	FI-01	6	47	23	18	6	0	6	94	17
2017	FI-02	22	24	11	18	25	0	22	78	28
2017	FI-03	26	44	15	7	7	0	26	74	27
2017	FI-04	47	13	27	13	0	0	47	53	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	59	41	87
2019	FI-01	69	31	16
2019	FI-02	70	30	20
2019	FI-03	52	48	31
2019	FI-04	41	59	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	31	69	84
2019	FI-01	38	63	16
2019	FI-02	32	68	19
2019	FI-03	30	70	30
2019	FI-04	29	71	17
2018	FI	28	72	64
2018	FI-02	28	72	18
2018	FI-03	32	68	25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	11	27	13	15	26	1	6	41	45	84
2019	FI-01	31	19	6	19	19	0	6	53	40	16
2019	FI-02	10	30	5	15	35	0	5	42	53	20
2019	FI-03	0	30	20	17	23	3	7	33	44	30
2019	FI-04	12	29	18	12	24	0	6	44	38	17
2018	FI	5	20	17	15	29	3	11	29	52	65
2018	FI-02	6	17	28	17	28	0	6	24	47	18
2018	FI-03	0	19	23	4	31	4	19	25	45	26
2017	FI	8	15	17	18	18	2	21	31	48	66
2017	FI-01	13	18	19	19	13	0	19	38	39	16
2017	FI-02	8	28	14	23	14	0	14	41	43	22
2017	FI-03	9	0	20	10	20	0	40	15	51	20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	5	14	18	17	42	2	2	20	61	84
2019	FI-01	19	6	0	19	38	13	6	31	69	16
2019	FI-02	5	15	20	10	45	0	5	21	58	20
2019	FI-03	0	20	17	17	47	0	0	20	63	30
2019	FI-04	0	12	35	24	29	0	0	12	53	17
2018	FI	5	8	18	14	51	3	2	13	68	65
2018	FI-02	11	6	22	6	56	0	0	17	61	18
2018	FI-03	4	8	19	4	58	4	4	13	67	26
2017	FI	6	6	6	21	53	2	7	13	81	67
2017	FI-01	6	6	13	31	31	0	13	14	71	16
2017	FI-02	8	14	0	14	64	0	0	22	78	22
2017	FI-03	0	0	10	20	51	5	14	0	87	20

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	35	13	20	15	14	1	2	50	30	110
2019	FI-01	41	12	24	12	6	6	0	56	19	17
2019	FI-02	37	7	17	23	17	0	0	43	40	30
2019	FI-03	26	18	18	13	18	0	5	47	33	38
2019	FI-04	45	9	23	14	9	0	0	55	23	22
2018	FI	34	23	16	9	17	0	1	57	26	88
2018	FI-01	31	15	38	0	8	0	8	50	8	13
2018	FI-02	32	32	8	12	16	0	0	64	28	25
2018	FI-03	31	16	16	13	25	0	0	47	38	32
2018	FI-04	36	36	14	7	7	0	0	71	14	14

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Shared Services Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment