2019 Public Service Employee Survey Results for Shared Services Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	42	44	5	7	2	86	9	109
2019	EX-01	31	54	3	13	0	85	13	39
2019	EX-02	51	40	0	3	6	91	9	35
2019	EX-03	46	38	12	4	0	85	4	26
2017	EX	34	52	5	8	2	86	10	62
2017	EX-01	29	57	4	10	0	86	10	21
2017	EX-02	45	51	0	5	0	95	5	20
2017	EX-03	15	69	0	8	8	85	15	13
2014	EX	45	39	3	9	3	84	13	95
2014	EX-01	46	32	9	11	3	77	14	35
2014	EX-02	35	47	0	15	3	82	18	34
2014	EX-03	52	43	0	0	5	95	5	21

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	76	12	4	5	3	1	89	7	109
2019	EX-01	74	13	5	5	0	3	89	5	39
2019	EX-02	71	9	6	9	6	0	80	14	35
2019	EX-03	85	12	0	0	4	0	96	4	26
2017	EX	69	12	5	9	5	0	81	14	63
2017	EX-01	60	13	9	14	4	0	73	18	22
2017	EX-02	70	15	5	10	0	0	85	10	20
2017	EX-03	69	8	0	8	15	0	77	23	13
2014	EX	65	19	7	4	4	0	84	8	95
2014	EX-01	68	23	9	0	0	0	91	0	35
2014	EX-02	56	23	6	6	9	0	79	15	34
2014	EX-03	71	10	5	10	5	0	81	14	21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	60	28	1	7	4	88	11	109
2019	EX-01	51	38	3	5	3	90	8	39
2019	EX-02	51	31	0	11	6	83	17	35
2019	EX-03	77	19	0	4	0	96	4	26
2017	EX	53	40	3	1	3	92	4	63
2017	EX-01	51	32	9	4	5	82	8	22
2017	EX-02	60	40	0	0	0	100	0	20
2017	EX-03	46	46	0	0	8	92	8	13
2014	EX	61	26	5	4	3	87	7	95
2014	EX-01	60	26	6	6	3	85	9	35
2014	EX-02	67	27	3	3	0	94	3	34
2014	EX-03	52	29	10	5	5	81	10	21

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	51	35	7	5	2	0	86	6	108
2019	EX-01	49	38	13	0	0	0	87	0	39
2019	EX-02	51	31	3	9	6	0	83	14	35
2019	EX-03	56	40	4	0	0	0	96	0	25
2018	EX	41	42	8	7	0	1	84	7	71
2018	EX-01	52	28	8	8	0	4	83	8	25
2018	EX-02	32	54	11	4	0	0	86	4	28
2017	EX	48	31	10	6	3	2	81	10	63
2017	EX-01	37	36	18	0	9	0	73	9	22
2017	EX-02	70	15	5	10	0	0	85	10	20
2017	EX-03	31	62	0	8	0	0	92	8	13
2014	EX	39	39	10	8	3	1	79	12	95
2014	EX-01	45	26	17	11	0	0	72	11	35
2014	EX-02	33	44	6	9	6	3	79	15	34
2014	EX-03	43	48	5	0	5	0	90	5	21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	69	23	2	4	2	93	6	107
2019	EX-01	73	24	0	3	0	97	3	37
2019	EX-02	69	20	0	6	6	89	11	35
2019	EX-03	69	27	0	4	0	96	4	26
2017	EX	71	20	5	5	0	91	5	61
2017	EX-01	72	14	9	4	0	87	4	21
2017	EX-02	74	26	0	0	0	100	0	19
2017	EX-03	62	23	8	8	0	85	8	13
2014	EX	69	24	1	5	0	94	5	95
2014	EX-01	66	31	0	3	0	97	3	35
2014	EX-02	67	24	0	9	0	91	9	34
2014	EX-03	76	14	5	5	0	90	5	21

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	34	31	12	14	9	65	23	109
2019	EX-01	36	41	8	10	5	77	15	39
2019	EX-02	34	26	9	17	14	60	31	35
2019	EX-03	27	31	19	19	4	58	23	26
2018	EX	30	31	13	17	10	61	27	71
2018	EX-01	36	24	16	20	4	60	24	25
2018	EX-02	25	36	14	18	7	61	25	28
2017	EX	31	37	8	13	11	68	24	62
2017	EX-01	43	29	10	8	10	72	18	21
2017	EX-02	16	54	10	15	5	70	20	20
2017	EX-03	23	38	8	15	15	62	31	13
2014	EX	35	23	16	13	14	58	26	95
2014	EX-01	49	15	11	12	14	63	26	35
2014	EX-02	20	38	12	15	15	59	30	34
2014	EX-03	38	19	29	0	14	57	14	21

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	58	31	5	4	3	89	6	109
2019	EX-01	44	41	10	3	3	85	5	39
2019	EX-02	60	31	0	6	3	91	9	35
2019	EX-03	77	19	4	0	0	96	0	26
2018	EX	48	34	7	6	6	82	11	71
2018	EX-01	44	32	12	0	12	76	12	25
2018	EX-02	46	43	4	7	0	89	7	28
2017	EX	51	38	2	6	3	89	10	63
2017	EX-01	41	40	5	9	5	82	14	22
2017	EX-02	60	40	0	0	0	100	0	20
2017	EX-03	54	38	0	8	0	92	8	13
2014	EX	47	39	5	5	3	86	8	95
2014	EX-01	43	44	3	6	5	86	11	35
2014	EX-02	62	27	3	6	3	88	9	34
2014	EX-03	33	48	14	5	0	81	5	21

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	46	31	7	7	8	0	77	16	109
2019	EX-01	41	33	10	10	5	0	74	15	39
2019	EX-02	49	23	6	11	11	0	71	23	35
2019	EX-03	46	46	4	0	4	0	92	4	26
2018	EX	35	34	10	10	10	1	70	20	71
2018	EX-01	36	36	12	4	8	4	75	13	25
2018	EX-02	29	39	11	11	11	0	68	21	28
2017	EX	26	44	12	8	8	2	71	16	63
2017	EX-01	9	51	26	0	14	0	60	14	22
2017	EX-02	41	40	0	20	0	0	80	20	20
2017	EX-03	15	62	8	0	8	8	83	8	13
2014	EX	35	39	12	8	5	0	74	14	95
2014	EX-01	23	41	17	15	5	0	63	20	35
2014	EX-02	39	38	11	9	3	0	77	12	34
2014	EX-03	48	43	5	0	5	0	90	5	21

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	35	47	9	5	5	82	9	109
2019	EX-01	33	46	18	3	0	79	3	39
2019	EX-02	40	40	3	11	6	80	17	35
2019	EX-03	35	58	4	0	4	92	4	26
2018	EX	37	39	13	7	4	76	11	71
2018	EX-01	40	32	20	4	4	72	8	25
2018	EX-02	32	43	11	14	0	75	14	28
2017	EX	39	45	6	8	3	83	11	63
2017	EX-01	32	37	13	18	0	69	18	22
2017	EX-02	51	40	5	5	0	90	5	20
2017	EX-03	23	69	0	0	8	92	8	13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	69	27	3	1	1	95	2	108
2019	EX-01	67	31	3	0	0	97	0	39
2019	EX-02	66	29	0	3	3	94	6	35
2019	EX-03	76	24	0	0	0	100	0	25
2018	EX	73	23	3	1	0	96	1	71
2018	EX-01	76	20	4	0	0	96	0	25
2018	EX-02	68	32	0	0	0	100	0	28
2017	EX	72	20	5	2	2	92	3	63
2017	EX-01	65	26	5	0	5	91	5	22
2017	EX-02	75	20	5	0	0	95	0	20
2017	EX-03	77	15	8	0	0	92	0	13
2014	EX	67	27	3	1	1	95	2	95
2014	EX-01	57	34	3	3	2	92	5	35
2014	EX-02	73	21	6	0	0	94	0	34
2014	EX-03	71	29	0	0	0	100	0	21

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	54	27	7	6	6	0	81	12	109
2019	EX-01	44	31	10	13	3	0	74	15	39
2019	EX-02	51	29	9	6	6	0	80	11	35
2019	EX-03	73	19	4	0	4	0	92	4	26
2018	EX	46	35	3	10	6	0	82	15	71
2018	EX-01	48	44	4	0	4	0	92	4	25
2018	EX-02	39	39	0	21	0	0	79	21	28
2017	EX	43	36	9	3	6	2	81	10	63
2017	EX-01	32	41	18	0	9	0	73	9	22
2017	EX-02	60	30	0	10	0	0	90	10	20
2017	EX-03	31	46	8	0	8	8	83	8	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	75	17	6	1	2	92	3	106
2019	EX-01	67	26	8	0	0	92	0	39
2019	EX-02	68	18	9	0	6	85	6	34
2019	EX-03	92	8	0	0	0	100	0	25
2018	EX	61	30	7	1	0	91	1	70
2018	EX-01	60	28	12	0	0	88	0	25
2018	EX-02	61	36	0	4	0	96	4	28
2017	EX	69	25	2	2	3	94	5	63
2017	EX-01	64	27	0	5	5	91	9	22
2017	EX-02	75	25	0	0	0	100	0	20
2017	EX-03	69	31	0	0	0	100	0	13
2014	EX	68	24	4	2	1	93	3	95
2014	EX-01	71	20	3	3	3	91	6	35
2014	EX-02	70	21	9	0	0	91	0	34
2014	EX-03	62	33	0	5	0	95	5	21

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	59	30	4	6	2	89	7	109
2019	EX-01	46	46	5	3	0	92	3	39
2019	EX-02	60	26	0	11	3	86	14	35
2019	EX-03	73	19	4	4	0	92	4	26
2018	EX	54	31	4	7	3	86	10	70
2018	EX-01	56	32	8	4	0	88	4	25
2018	EX-02	50	39	4	7	0	89	7	28
2017	EX	61	30	2	5	3	90	8	63
2017	EX-01	50	40	5	5	0	91	5	22
2017	EX-02	75	20	0	5	0	95	5	20
2017	EX-03	46	38	0	8	8	85	15	13
2014	EX	48	43	4	3	1	92	4	95
2014	EX-01	43	45	3	6	3	88	9	35
2014	EX-02	50	41	9	0	0	91	0	34
2014	EX-03	52	43	0	5	0	95	5	21

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	63	24	4	6	4	87	9	108
2019	EX-01	56	31	5	5	3	87	8	39
2019	EX-02	66	23	0	6	6	89	11	35
2019	EX-03	68	20	8	4	0	88	4	25
2018	EX	54	31	4	8	3	85	11	71
2018	EX-01	56	32	0	12	0	88	12	25
2018	EX-02	50	43	4	4	0	93	4	28
2017	EX	56	32	6	2	5	87	6	63
2017	EX-01	41	36	18	0	5	77	5	22
2017	EX-02	70	25	0	5	0	95	5	20
2017	EX-03	54	38	0	0	8	92	8	13
2014	EX	42	42	5	9	1	84	10	95
2014	EX-01	43	44	3	8	3	86	11	35
2014	EX-02	44	41	3	12	0	85	12	34
2014	EX-03	38	43	14	5	0	81	5	21

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	49	31	9	7	3	0	81	10	108
2019	EX-01	51	38	8	0	3	0	90	3	39
2019	EX-02	43	29	11	14	3	0	71	17	35
2019	EX-03	62	23	8	8	0	0	85	8	26
2018	EX	32	39	8	13	6	1	73	19	71
2018	EX-01	40	40	8	8	0	4	83	8	25
2018	EX-02	21	39	11	21	7	0	61	29	28
2017	EX	45	31	13	5	6	0	76	11	63
2017	EX-01	28	50	18	0	5	0	77	5	22
2017	EX-02	60	20	5	10	5	0	80	15	20
2017	EX-03	38	31	15	8	8	0	69	15	13
2014	EX	38	38	10	12	3	0	76	15	95
2014	EX-01	31	49	9	6	5	0	80	11	35
2014	EX-02	41	30	9	18	3	0	70	21	34
2014	EX-03	48	29	14	10	0	0	76	10	21

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	61	29	5	4	2	90	6	109
2019	EX-01	46	44	8	3	0	90	3	39
2019	EX-02	60	29	3	6	3	89	9	35
2019	EX-03	81	15	4	0	0	96	0	26
2018	EX	48	38	7	3	4	86	7	71
2018	EX-01	52	32	4	4	8	84	12	25
2018	EX-02	39	54	7	0	0	93	0	28
2017	EX	53	37	2	5	3	90	8	62
2017	EX-01	48	43	0	5	5	90	10	21
2017	EX-02	65	30	5	0	0	95	0	20
2017	EX-03	46	46	0	8	0	92	8	13
2014	EX	56	30	7	3	4	85	7	95
2014	EX-01	54	32	3	6	5	86	11	35
2014	EX-02	56	27	9	3	6	82	9	34
2014	EX-03	62	24	14	0	0	86	0	21

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	7	28	17	20	28	0	0	35	48	108
2019	EX-01	18	32	16	16	18	0	0	50	34	38
2019	EX-02	0	29	23	23	26	0	0	29	49	35
2019	EX-03	0	27	8	19	46	0	0	27	65	26
2018	EX	9	21	10	26	34	0	0	30	60	70
2018	EX-01	16	28	16	20	20	0	0	44	40	25
2018	EX-02	4	15	4	30	48	0	0	19	78	27
2017	EX	6	13	21	27	32	0	2	19	60	63
2017	EX-01	9	14	28	36	14	0	0	23	49	22
2017	EX-02	0	15	25	31	30	0	0	15	60	20
2017	EX-03	0	15	8	15	54	0	8	17	75	13
2014	EX	6	15	15	28	33	1	1	22	63	94
2014	EX-01	12	20	15	33	17	0	3	33	52	35
2014	EX-02	3	6	12	27	49	2	0	9	78	33
2014	EX-03	5	19	24	19	33	0	0	24	52	21

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	12	35	39	11	4	0	15	47	109
2019	EX-01	13	31	41	10	5	0	15	44	39
2019	EX-02	14	37	40	6	3	0	9	51	35
2019	EX-03	8	42	27	23	0	0	23	50	26
2018	EX	23	24	39	11	3	0	14	46	71
2018	EX-01	20	24	44	12	0	0	12	44	25
2018	EX-02	25	25	39	7	4	0	11	50	28
2017	EX	13	35	37	5	8	2	13	49	62
2017	EX-01	10	43	38	5	0	5	5	55	21
2017	EX-02	10	35	36	5	15	0	20	44	20
2017	EX-03	23	38	31	8	0	0	8	62	13
2014	EX	13	33	36	15	2	1	17	46	95
2014	EX-01	8	34	35	15	6	3	21	43	35
2014	EX-02	21	32	36	12	0	0	12	53	34
2014	EX-03	10	38	38	14	0	0	14	48	21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	6	38	29	15	11	1	0	26	44	109
2019	EX-01	5	36	33	13	13	0	0	26	41	39
2019	EX-02	9	43	20	17	9	3	0	26	53	35
2019	EX-03	0	38	35	19	8	0	0	27	38	26
2018	EX	18	30	35	8	8	0	0	17	48	71
2018	EX-01	16	32	32	16	4	0	0	20	48	25
2018	EX-02	14	29	39	7	11	0	0	18	43	28
2017	EX	15	32	22	20	10	0	2	30	47	62
2017	EX-01	10	33	43	15	0	0	0	15	43	21
2017	EX-02	15	25	15	26	15	0	5	43	42	20
2017	EX-03	23	46	8	23	0	0	0	23	69	13
2014	EX	20	34	28	13	5	0	0	18	53	95
2014	EX-01	11	37	38	15	0	0	0	15	48	35
2014	EX-02	33	27	20	15	6	0	0	21	59	34
2014	EX-03	19	38	19	10	14	0	0	24	57	21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	26	25	29	16	4	1	20	51	108
2019	EX-01	15	28	36	13	8	0	21	44	39
2019	EX-02	29	21	29	18	0	3	18	52	34
2019	EX-03	27	23	27	23	0	0	23	50	26
2018	EX	27	23	32	13	6	0	18	49	71
2018	EX-01	28	20	40	12	0	0	12	48	25
2018	EX-02	18	25	32	18	7	0	25	43	28
2017	EX	19	34	32	12	3	0	15	53	62
2017	EX-01	14	34	43	10	0	0	10	48	21
2017	EX-02	20	35	35	11	0	0	11	54	20
2017	EX-03	23	46	15	15	0	0	15	69	13
2014	EX	35	30	24	7	3	0	11	65	95
2014	EX-01	28	31	29	12	0	0	12	60	35
2014	EX-02	38	35	21	0	6	0	6	73	34
2014	EX-03	38	24	24	10	5	0	14	62	21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	18	36	38	7	1	0	8	54	109
2019	EX-01	21	28	38	10	3	0	13	49	39
2019	EX-02	17	37	34	11	0	0	11	54	35
2019	EX-03	12	50	38	0	0	0	0	62	26
2018	EX	23	39	27	6	6	0	11	62	71
2018	EX-01	24	44	24	8	0	0	8	68	25
2018	EX-02	21	43	25	4	7	0	11	64	28
2017	EX	25	36	29	7	2	2	8	63	63
2017	EX-01	27	41	23	5	0	5	5	71	22
2017	EX-02	25	49	20	6	0	0	6	74	20
2017	EX-03	31	23	31	15	0	0	15	54	13
2014	EX	27	35	31	7	0	0	7	62	95
2014	EX-01	20	34	41	6	0	0	6	54	35
2014	EX-02	35	33	27	6	0	0	6	67	34
2014	EX-03	29	38	24	10	0	0	10	67	21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	17	33	32	11	5	2	0	16	51	108
2019	EX-01	26	28	31	10	5	0	0	15	54	39
2019	EX-02	12	29	44	9	0	6	0	9	44	34
2019	EX-03	8	42	27	19	4	0	0	23	50	26
2018	EX	23	46	18	7	4	0	1	11	70	71
2018	EX-01	28	44	12	8	4	0	4	13	75	25
2018	EX-02	14	54	21	7	4	0	0	11	68	28
2017	EX	22	34	29	10	5	0	0	15	56	62
2017	EX-01	24	23	39	15	0	0	0	15	47	21
2017	EX-02	25	40	31	0	5	0	0	5	64	20
2017	EX-03	15	46	15	23	0	0	0	23	62	13
2014	EX	35	31	28	4	2	0	0	6	66	95
2014	EX-01	37	29	29	6	0	0	0	6	65	35
2014	EX-02	35	33	30	0	3	0	0	3	67	34
2014	EX-03	43	29	19	5	5	0	0	10	71	21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	8	22	32	27	8	1	2	36	31	109
2019	EX-01	10	28	36	18	8	0	0	26	38	39
2019	EX-02	3	20	34	31	3	3	6	38	25	35
2019	EX-03	8	15	27	35	15	0	0	50	23	26
2018	EX	8	28	37	18	7	0	1	26	37	71
2018	EX-01	4	36	28	20	8	0	4	29	42	25
2018	EX-02	11	25	43	18	4	0	0	21	36	28
2017	EX	16	30	26	18	10	0	0	28	46	62
2017	EX-01	5	42	29	19	5	0	0	24	47	21
2017	EX-02	15	35	35	11	5	0	0	16	49	20
2017	EX-03	23	15	23	23	15	0	0	38	38	13
2014	EX	13	22	45	15	5	0	0	20	35	95
2014	EX-01	14	23	43	15	6	0	0	20	37	35
2014	EX-02	18	24	41	15	3	0	0	18	42	34
2014	EX-03	5	19	62	5	10	0	0	14	24	21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	26	38	26	6	3	1	9	64	108
2019	EX-01	21	36	28	10	3	3	13	58	39
2019	EX-02	21	50	21	9	0	0	9	71	34
2019	EX-03	31	38	27	0	4	0	4	69	26
2018	EX	23	32	35	6	4	0	10	55	71
2018	EX-01	16	32	48	4	0	0	4	48	25
2018	EX-02	21	32	29	11	7	0	18	54	28
2017	EX	32	28	34	3	3	0	6	60	62
2017	EX-01	38	18	43	0	0	0	0	57	21
2017	EX-02	35	36	25	0	5	0	5	70	20
2017	EX-03	23	38	23	15	0	0	15	62	13
2014	EX	25	27	38	11	0	0	11	52	95
2014	EX-01	26	23	37	15	0	0	15	49	35
2014	EX-02	29	18	47	6	0	0	6	47	34
2014	EX-03	19	48	19	14	0	0	14	67	21

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	4	11	37	37	11	1	48	15	109
2019	EX-01	3	15	36	36	10	0	46	18	39
2019	EX-02	0	14	31	46	9	0	54	14	35
2019	EX-03	8	4	42	35	8	4	44	12	26

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	83	10	5	3	0	0	93	3	109
2019	EX-01	87	8	5	0	0	0	95	0	39
2019	EX-02	71	17	3	9	0	0	89	9	35
2019	EX-03	92	0	8	0	0	0	92	0	26
2017	EX	78	11	3	6	2	0	89	8	63
2017	EX-01	82	5	4	9	0	0	87	9	22
2017	EX-02	80	15	0	5	0	0	95	5	20
2017	EX-03	62	15	8	8	8	0	77	15	13
2014	EX	73	19	4	2	0	1	94	2	95
2014	EX-01	80	12	6	0	0	3	94	0	35
2014	EX-02	62	33	0	6	0	0	94	6	34
2014	EX-03	81	14	5	0	0	0	95	0	21

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	54	24	7	9	1	0	5	82	11	109
2019	EX-01	44	38	8	8	0	0	3	84	8	39
2019	EX-02	49	23	6	14	0	0	9	78	16	35
2019	EX-03	77	12	8	0	4	0	0	88	4	26
2018	EX	28	49	13	4	3	1	1	80	7	71
2018	EX-01	20	48	16	4	4	4	4	74	9	25
2018	EX-02	29	54	18	0	0	0	0	82	0	28
2017	EX	51	32	9	3	2	0	3	86	5	63
2017	EX-01	46	32	13	4	5	0	0	78	9	22
2017	EX-02	70	30	0	0	0	0	0	100	0	20
2017	EX-03	31	38	15	0	0	0	15	82	0	13
2014	EX	49	29	16	3	2	1	0	79	5	95
2014	EX-01	51	32	11	6	0	0	0	83	6	35
2014	EX-02	44	30	18	3	3	3	0	76	6	34
2014	EX-03	57	19	19	0	5	0	0	76	5	21

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	69	22	2	6	1	91	7	108
2019	EX-01	72	18	3	8	0	90	8	39
2019	EX-02	56	29	3	12	0	85	12	34
2019	EX-03	81	15	0	0	4	96	4	26
2018	EX	58	35	1	3	3	93	6	71
2018	EX-01	52	36	4	4	4	88	8	25
2018	EX-02	50	46	0	4	0	96	4	28
2017	EX	72	21	3	2	2	94	3	61
2017	EX-01	66	25	9	0	0	91	0	20
2017	EX-02	85	15	0	0	0	100	0	20
2017	EX-03	62	31	0	8	0	92	8	13
2014	EX	61	34	3	0	2	95	2	95
2014	EX-01	60	32	5	0	3	92	3	35
2014	EX-02	65	33	3	0	0	97	0	34
2014	EX-03	62	33	0	0	5	95	5	21

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	65	24	4	4	3	0	90	7	107
2019	EX-01	68	26	5	0	0	0	95	0	38
2019	EX-02	54	29	3	9	6	0	83	14	35
2019	EX-03	72	24	0	0	4	0	96	4	25
2018	EX	54	41	3	3	0	0	94	3	71
2018	EX-01	56	36	4	4	0	0	92	4	25
2018	EX-02	43	54	0	4	0	0	96	4	28
2017	EX	56	33	8	0	2	2	91	2	63
2017	EX-01	51	32	17	0	0	0	83	0	22
2017	EX-02	65	35	0	0	0	0	100	0	20
2017	EX-03	38	46	8	0	0	8	92	0	13
2014	EX	52	43	4	1	0	0	95	1	95
2014	EX-01	57	37	6	0	0	0	94	0	35
2014	EX-02	50	41	6	3	0	0	91	3	34
2014	EX-03	48	52	0	0	0	0	100	0	21

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	63	30	3	3	1	94	4	109
2019	EX-01	59	38	3	0	0	97	0	39
2019	EX-02	57	34	3	3	3	91	6	35
2019	EX-03	77	19	0	4	0	96	4	26
2018	EX	58	32	3	4	3	90	7	71
2018	EX-01	68	20	0	8	4	88	12	25
2018	EX-02	46	50	4	0	0	96	0	28

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	81	11	6	1	1	92	2	109
2019	EX-01	79	10	8	3	0	90	3	39
2019	EX-02	77	11	9	0	3	89	3	35
2019	EX-03	92	8	0	0	0	100	0	26

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	54	29	9	5	2	2	0	84	7	108
2019	EX-01	46	36	10	3	3	3	0	84	5	39
2019	EX-02	53	24	15	9	0	0	0	76	9	34
2019	EX-03	65	31	0	4	0	0	0	96	4	26
2018	EX	38	41	6	11	3	0	1	80	14	71
2018	EX-01	36	44	4	16	0	0	0	80	16	25
2018	EX-02	39	39	7	7	4	0	4	81	11	28
2017	EX	42	40	9	5	3	1	0	82	8	63
2017	EX-01	32	41	14	9	0	4	0	76	10	22
2017	EX-02	51	40	5	0	5	0	0	90	5	20
2017	EX-03	38	46	8	0	8	0	0	85	8	13
2014	EX	42	36	12	5	5	0	0	78	10	95
2014	EX-01	34	43	12	9	2	0	0	77	11	35
2014	EX-02	44	33	12	6	6	0	0	76	12	34
2014	EX-03	52	33	10	0	5	0	0	86	5	21

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	64	23	5	5	2	2	89	7	108
2019	EX-01	62	21	8	8	0	3	84	8	39
2019	EX-02	60	26	6	6	3	0	86	9	35
2019	EX-03	72	28	0	0	0	0	100	0	25
2018	EX	50	26	14	9	1	0	76	10	70
2018	EX-01	44	32	12	12	0	0	76	12	25
2018	EX-02	59	22	15	4	0	0	81	4	27
2017	EX	62	28	5	2	3	0	91	5	63
2017	EX-01	64	26	4	5	0	0	91	5	22
2017	EX-02	75	20	0	0	5	0	95	5	20
2017	EX-03	46	38	8	0	8	0	85	8	13
2014	EX	52	27	11	6	4	0	79	10	95
2014	EX-01	52	26	9	9	5	0	77	14	35
2014	EX-02	53	27	12	6	3	0	79	9	34
2014	EX-03	52	29	14	0	5	0	81	5	21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	59	28	5	6	3	86	9	109
2019	EX-01	56	28	3	10	3	85	13	39
2019	EX-02	57	26	9	6	3	83	9	35
2019	EX-03	65	31	4	0	0	96	0	26
2018	EX	54	27	10	7	1	81	9	70
2018	EX-01	64	20	8	8	0	84	8	25
2018	EX-02	57	29	7	4	4	86	7	28
2017	EX	51	35	6	3	5	86	8	63
2017	EX-01	41	41	13	5	0	82	5	22
2017	EX-02	70	25	0	0	5	95	5	20
2017	EX-03	38	46	0	8	8	85	15	13
2014	EX	52	29	8	7	4	80	11	95
2014	EX-01	43	34	9	9	5	77	14	35
2014	EX-02	59	21	6	12	3	79	15	34
2014	EX-03	57	29	10	0	5	86	5	21

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	86	9	3	2	0	0	95	2	109
2019	EX-01	87	13	0	0	0	0	100	0	39
2019	EX-02	83	9	6	3	0	0	91	3	35
2019	EX-03	88	8	4	0	0	0	96	0	26
2017	EX	77	13	6	2	3	0	89	5	63
2017	EX-01	78	14	4	4	0	0	92	4	22
2017	EX-02	85	5	5	0	5	0	90	5	20
2017	EX-03	54	31	8	0	8	0	85	8	13
2014	EX	78	13	2	2	4	1	91	6	95
2014	EX-01	83	8	6	0	0	3	94	0	35
2014	EX-02	67	18	0	6	9	0	85	15	34
2014	EX-03	86	14	0	0	0	0	100	0	21

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	72	15	6	5	1	2	0	89	6	109
2019	EX-01	79	13	5	3	0	0	0	92	3	39
2019	EX-02	66	11	9	9	3	3	0	79	12	35
2019	EX-03	77	15	4	4	0	0	0	92	4	26
2017	EX	54	25	3	2	2	2	13	93	4	63
2017	EX-01	64	23	8	0	0	0	5	91	0	22
2017	EX-02	56	30	0	0	5	0	10	95	5	20
2017	EX-03	54	23	0	8	0	0	15	91	9	13
2014	EX	40	30	8	0	3	3	16	86	4	95
2014	EX-01	43	32	6	0	8	6	6	84	9	35
2014	EX-02	41	27	9	0	0	3	21	88	0	34
2014	EX-03	33	29	14	0	0	0	24	81	0	21

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	66	21	6	2	3	2	89	5	109
2019	EX-01	67	26	5	0	0	3	95	0	39
2019	EX-02	60	20	9	6	6	0	80	11	35
2019	EX-03	77	19	4	0	0	0	96	0	26
2018	EX	59	21	11	4	4	0	80	9	70
2018	EX-01	72	12	8	8	0	0	84	8	25
2018	EX-02	54	32	7	4	4	0	86	7	28
2017	EX	65	14	11	6	2	2	81	8	63
2017	EX-01	64	8	18	5	0	5	76	5	22
2017	EX-02	75	15	5	5	0	0	90	5	20
2017	EX-03	54	23	8	8	8	0	77	15	13

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	65	19	8	5	2	1	85	6	109
2019	EX-01	56	31	8	5	0	0	87	5	39
2019	EX-02	63	20	9	6	3	0	83	9	35
2019	EX-03	85	4	12	0	0	0	88	0	26
2018	EX	55	23	11	8	3	0	77	11	71
2018	EX-01	64	20	4	12	0	0	84	12	25
2018	EX-02	50	29	11	11	0	0	79	11	28
2017	EX	57	26	9	6	2	0	83	8	62
2017	EX-01	51	28	22	0	0	0	78	0	22
2017	EX-02	70	20	5	5	0	0	90	5	20
2017	EX-03	50	33	0	8	8	0	83	17	12
2014	EX	57	31	6	4	2	0	87	6	95
2014	EX-01	57	29	9	3	2	0	86	5	35
2014	EX-02	56	30	3	9	3	0	85	12	34
2014	EX-03	62	29	10	0	0	0	90	0	21

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	46	37	6	10	1	1	84	11	105
2019	EX-01	36	39	8	11	3	3	77	14	36
2019	EX-02	37	46	3	14	0	0	83	14	35
2019	EX-03	65	23	8	4	0	0	88	4	26

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	45	32	8	7	6	78	14	108
2019	EX-01	36	38	13	8	5	74	13	39
2019	EX-02	46	26	9	11	9	71	20	35
2019	EX-03	60	32	4	0	4	92	4	25
2018	EX	50	26	13	9	3	76	11	70
2018	EX-01	44	28	12	12	4	72	16	25
2018	EX-02	54	18	18	7	4	71	11	28
2017	EX	38	40	8	8	6	78	14	63
2017	EX-01	23	36	18	18	5	59	22	22
2017	EX-02	51	40	5	0	5	90	5	20
2017	EX-03	38	54	0	0	8	92	8	13
2014	EX	40	39	10	9	3	79	11	95
2014	EX-01	35	40	3	17	5	74	23	35
2014	EX-02	42	38	12	6	3	79	9	34
2014	EX-03	43	43	14	0	0	86	0	21

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	42	38	6	8	6	80	14	108
2019	EX-01	33	44	5	13	5	77	18	39
2019	EX-02	37	37	14	6	6	74	11	35
2019	EX-03	56	36	0	4	4	92	8	25
2018	EX	42	37	8	10	3	79	13	71
2018	EX-01	36	32	12	20	0	68	20	25
2018	EX-02	46	39	11	4	0	86	4	28
2017	EX	40	36	8	10	6	76	16	63
2017	EX-01	28	36	14	14	9	63	23	22
2017	EX-02	46	44	0	10	0	90	10	20
2017	EX-03	46	38	0	8	8	85	15	13
2014	EX	39	43	10	4	3	82	7	95
2014	EX-01	29	51	6	12	2	80	14	35
2014	EX-02	36	41	17	0	6	77	6	34
2014	EX-03	52	38	10	0	0	90	0	21

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	30	43	10	15	3	0	72	18	108
2019	EX-01	21	46	13	21	0	0	67	21	39
2019	EX-02	26	49	9	11	6	0	74	17	35
2019	EX-03	44	36	8	12	0	0	80	12	25
2018	EX	23	31	28	15	3	0	54	18	71
2018	EX-01	8	44	24	24	0	0	52	24	25
2018	EX-02	25	21	39	14	0	0	46	14	28
2017	EX	21	41	14	14	8	2	63	23	63
2017	EX-01	9	51	17	9	14	0	60	23	22
2017	EX-02	31	40	5	25	0	0	70	25	20
2017	EX-03	15	46	23	8	8	0	62	15	13
2014	EX	19	40	16	19	6	0	59	25	95
2014	EX-01	17	41	14	20	8	0	58	28	35
2014	EX-02	15	39	9	29	9	0	53	38	34
2014	EX-03	24	43	29	5	0	0	67	5	21

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	25	38	17	14	6	0	63	20	108
2019	EX-01	21	38	15	21	5	0	59	26	39
2019	EX-02	26	34	20	11	9	0	60	20	35
2019	EX-03	28	44	20	8	0	0	72	8	25
2018	EX	24	38	13	18	7	0	62	25	71
2018	EX-01	12	36	24	20	8	0	48	28	25
2018	EX-02	25	43	7	21	4	0	68	25	28
2017	EX	18	43	17	11	8	3	63	19	63
2017	EX-01	14	46	14	18	9	0	59	27	22
2017	EX-02	26	45	15	10	5	0	70	15	20
2017	EX-03	0	62	15	8	8	8	67	17	13
2014	EX	19	39	17	18	7	0	58	25	95
2014	EX-01	15	38	14	26	8	0	52	34	35
2014	EX-02	14	39	18	18	12	0	53	30	34
2014	EX-03	29	38	24	10	0	0	67	10	21

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	54	26	15	5	1	80	6	109
2019	EX-01	51	28	18	3	0	79	3	39
2019	EX-02	46	29	17	6	3	74	9	35
2019	EX-03	65	19	12	4	0	85	4	26

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	52	37	5	5	2	89	6	109
2019	EX-01	49	38	3	8	3	87	10	39
2019	EX-02	54	37	3	6	0	91	6	35
2019	EX-03	50	42	8	0	0	92	0	26
2018	EX	38	39	11	8	3	77	11	71
2018	EX-01	40	40	12	8	0	80	8	25
2018	EX-02	36	46	14	4	0	82	4	28
2017	EX	38	41	8	8	5	80	13	63
2017	EX-01	37	32	13	14	5	69	18	22
2017	EX-02	46	44	0	10	0	90	10	20
2017	EX-03	23	62	8	0	8	85	8	13
2014	EX	43	48	6	2	1	91	3	95
2014	EX-01	43	46	8	3	0	89	3	35
2014	EX-02	38	50	6	3	3	88	6	34
2014	EX-03	52	48	0	0	0	100	0	21

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	18	37	19	20	6	55	27	108
2019	EX-01	15	33	23	18	10	49	28	39
2019	EX-02	21	35	18	24	3	56	26	34
2019	EX-03	15	42	15	23	4	58	27	26

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	65	27	4	4	1	92	5	109
2019	EX-01	69	26	5	0	0	95	0	39
2019	EX-02	60	31	3	6	0	91	6	35
2019	EX-03	73	19	0	8	0	92	8	26
2018	EX	59	28	6	3	4	87	7	71
2018	EX-01	64	16	12	0	8	80	8	25
2018	EX-02	57	36	4	4	0	93	4	28
2017	EX	67	21	8	3	2	88	5	63
2017	EX-01	60	23	8	9	0	82	9	22
2017	EX-02	70	25	5	0	0	95	0	20
2017	EX-03	69	15	15	0	0	85	0	13
2014	EX	53	35	4	5	3	88	8	95
2014	EX-01	37	44	3	11	5	81	16	35
2014	EX-02	59	33	3	3	3	91	6	34
2014	EX-03	71	24	5	0	0	95	0	21

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	46	32	14	4	3	1	79	7	108
2019	EX-01	44	28	26	3	0	0	72	3	39
2019	EX-02	49	29	11	6	3	3	79	9	35
2019	EX-03	40	56	4	0	0	0	96	0	25
2018	EX	54	34	10	3	0	0	87	3	71
2018	EX-01	48	44	4	4	0	0	92	4	25
2018	EX-02	61	29	7	4	0	0	89	4	28

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	29	20	16	8	14	9	4	56	26	107
2019	EX-01	24	13	18	13	16	13	3	44	34	38
2019	EX-02	29	20	11	9	17	9	6	57	30	35
2019	EX-03	35	27	23	4	4	4	4	67	8	26
2018	EX	31	20	17	14	7	3	8	57	24	71
2018	EX-01	32	16	24	12	4	0	12	55	18	25
2018	EX-02	25	18	18	18	11	0	11	48	32	28
2017	EX	35	16	17	6	11	0	14	60	20	63
2017	EX-01	23	18	23	14	13	0	9	45	29	22
2017	EX-02	46	15	20	0	10	0	10	67	11	20
2017	EX-03	38	23	0	8	8	0	23	80	20	13
2014	EX	28	16	12	10	6	7	20	61	23	95
2014	EX-01	26	17	3	20	11	9	15	56	40	35
2014	EX-02	35	12	15	6	3	6	24	66	13	34
2014	EX-03	24	19	14	5	5	10	24	64	14	21

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	40	38	9	6	5	2	79	11	109
2019	EX-01	41	33	8	8	8	3	76	16	39
2019	EX-02	37	34	14	9	3	3	74	12	35
2019	EX-03	42	50	4	4	0	0	92	4	26
2018	EX	35	34	14	14	3	0	69	17	71
2018	EX-01	36	24	16	20	4	0	60	24	25
2018	EX-02	29	46	11	14	0	0	75	14	28
2017	EX	29	39	8	17	5	2	69	23	62
2017	EX-01	14	43	5	33	5	0	58	37	21
2017	EX-02	41	44	5	10	0	0	85	10	20
2017	EX-03	31	38	8	15	8	0	69	23	13
2014	EX	26	37	10	22	3	1	64	25	95
2014	EX-01	26	35	16	20	3	0	61	23	35
2014	EX-02	29	33	3	27	6	3	63	33	34
2014	EX-03	29	43	10	19	0	0	71	19	21

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	50	24	11	5	10	0	1	74	15	109
2019	EX-01	41	31	8	5	13	0	3	74	18	39
2019	EX-02	54	14	20	6	6	0	0	69	11	35
2019	EX-03	58	27	4	4	8	0	0	85	12	26
2018	EX	42	30	10	11	7	0	0	72	18	71
2018	EX-01	40	28	8	20	4	0	0	68	24	25
2018	EX-02	43	36	14	7	0	0	0	79	7	28
2017	EX	35	30	8	8	13	2	5	70	22	63
2017	EX-01	23	32	8	14	14	5	5	60	30	22
2017	EX-02	55	35	0	5	5	0	0	90	10	20
2017	EX-03	15	31	8	8	23	0	15	55	36	13
2014	EX	34	32	11	16	5	1	2	67	22	95
2014	EX-01	34	11	23	23	6	0	3	47	29	35
2014	EX-02	44	38	6	3	3	3	3	87	6	34
2014	EX-03	19	48	0	24	10	0	0	67	33	21

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	42	28	15	6	6	3	73	12	109
2019	EX-01	36	38	15	3	3	5	78	5	39
2019	EX-02	49	20	14	6	11	0	69	17	35
2019	EX-03	42	27	15	12	4	0	69	15	26

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	EX	79	6	2	1	13	98	108
2019	EX-01	67	10	3	3	18	97	39
2019	EX-02	89	0	0	0	11	100	35
2019	EX-03	80	8	4	0	8	96	25

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	78	14	3	3	1	2	93	4	109
2019	EX-01	79	10	5	3	0	3	92	3	39
2019	EX-02	77	20	3	0	0	0	97	0	35
2019	EX-03	81	15	0	4	0	0	96	4	26

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	11	6	5	4	1	4	86	9	109
2019	EX-01	62	13	5	10	3	3	5	81	14	39
2019	EX-02	74	14	6	0	3	0	3	91	3	35
2019	EX-03	81	8	8	4	0	0	0	88	4	26

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	73	6	4	1	1	1	14	94	2	109
2019	EX-01	72	5	8	0	0	3	13	91	0	39
2019	EX-02	71	11	0	3	0	0	14	97	3	35
2019	EX-03	81	4	0	0	0	0	15	100	0	26

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	84	7	1	1	1	6	98	1	109
2019	EX-01	82	8	0	0	3	8	100	0	39
2019	EX-02	83	11	3	0	0	3	97	0	35
2019	EX-03	88	4	0	4	0	4	96	4	26

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	78	7	1	4	4	2	5	91	8	108
2019	EX-01	74	13	0	5	3	0	5	92	8	38
2019	EX-02	83	6	0	3	3	3	3	94	6	35
2019	EX-03	81	4	4	0	4	4	4	92	4	26

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	84	3	1	1	1	10	97	2	109
2019	EX-01	82	3	3	0	3	10	94	3	39
2019	EX-02	86	3	0	3	0	9	97	3	35
2019	EX-03	88	0	0	0	0	12	100	0	26

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	53	39	6	2	1	0	92	3	108
2019	EX-01	55	34	8	3	0	0	89	3	38
2019	EX-02	54	40	6	0	0	0	94	0	35
2019	EX-03	50	46	4	0	0	0	96	0	26
2018	EX	35	49	6	4	4	1	86	9	71
2018	EX-01	44	44	4	4	4	0	88	8	25
2018	EX-02	25	61	11	0	0	4	89	0	28
2017	EX	43	44	5	5	3	0	87	8	63
2017	EX-01	23	63	14	0	0	0	86	0	22
2017	EX-02	60	30	0	5	5	0	90	10	20
2017	EX-03	38	46	0	15	0	0	85	15	13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	56	32	6	5	2	88	7	106
2019	EX-01	59	31	8	3	0	90	3	39
2019	EX-02	42	45	6	6	0	88	6	33
2019	EX-03	65	23	4	8	0	88	8	26
2018	EX	54	33	11	1	0	87	1	70
2018	EX-01	44	36	20	0	0	80	0	25
2018	EX-02	63	30	7	0	0	93	0	27
2017	EX	53	33	10	3	2	86	5	63
2017	EX-01	50	36	9	5	0	86	5	22
2017	EX-02	56	44	0	0	0	100	0	20
2017	EX-03	54	23	15	8	0	77	8	13
2014	EX	52	37	5	4	2	89	6	95
2014	EX-01	52	34	3	9	2	86	11	35
2014	EX-02	44	44	6	3	3	88	6	34
2014	EX-03	62	33	5	0	0	95	0	21

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	54	33	7	3	3	0	87	6	109
2019	EX-01	62	26	10	0	3	0	87	3	39
2019	EX-02	37	54	6	3	0	0	91	3	35
2019	EX-03	62	23	8	8	0	0	85	8	26
2018	EX	48	38	10	3	1	0	86	4	71
2018	EX-01	52	32	8	4	4	0	84	8	25
2018	EX-02	43	46	7	4	0	0	89	4	28
2017	EX	51	25	16	2	5	2	78	6	63
2017	EX-01	41	23	31	5	0	0	64	5	22
2017	EX-02	56	30	10	0	5	0	85	5	20
2017	EX-03	54	38	0	0	8	0	92	8	13
2014	EX	53	33	10	2	2	1	86	4	95
2014	EX-01	52	34	6	6	2	0	86	8	35
2014	EX-02	53	30	12	0	3	3	85	3	34
2014	EX-03	52	38	10	0	0	0	90	0	21

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	63	24	5	5	4	87	8	108
2019	EX-01	64	26	5	5	0	90	5	39
2019	EX-02	56	26	6	6	6	82	12	34
2019	EX-03	69	23	4	0	4	92	4	26
2018	EX	58	25	11	6	0	83	6	71
2018	EX-01	64	24	8	4	0	88	4	25
2018	EX-02	54	32	14	0	0	86	0	28
2017	EX	58	30	6	1	5	87	6	63
2017	EX-01	50	31	9	4	5	82	9	22
2017	EX-02	70	25	5	0	0	95	0	20
2017	EX-03	54	38	0	0	8	92	8	13
2014	EX	62	27	4	4	2	90	6	95
2014	EX-01	60	26	6	6	2	86	8	35
2014	EX-02	65	27	0	6	3	91	9	34
2014	EX-03	57	33	10	0	0	90	0	21

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	51	28	9	6	6	79	12	109
2019	EX-01	49	26	10	13	3	74	15	39
2019	EX-02	37	43	9	3	9	80	11	35
2019	EX-03	73	15	4	4	4	88	8	26
2018	EX	35	41	14	7	3	76	10	71
2018	EX-01	40	40	12	8	0	80	8	25
2018	EX-02	29	46	18	7	0	75	7	28
2017	EX	42	27	12	13	6	69	19	63
2017	EX-01	37	14	22	18	9	51	27	22
2017	EX-02	51	30	10	10	0	80	10	20
2017	EX-03	31	46	8	8	8	77	15	13
2014	EX	29	27	25	13	6	56	19	95
2014	EX-01	26	31	29	9	5	57	14	35
2014	EX-02	24	29	18	18	12	53	30	34
2014	EX-03	33	24	33	10	0	57	10	21

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	46	33	7	8	5	80	13	108
2019	EX-01	51	23	10	13	3	74	15	39
2019	EX-02	32	47	9	6	6	79	12	34
2019	EX-03	62	27	4	4	4	88	8	26
2018	EX	41	37	14	3	6	77	8	71
2018	EX-01	52	16	24	4	4	68	8	25
2018	EX-02	32	57	7	4	0	89	4	28
2017	EX	38	33	12	8	8	72	16	63
2017	EX-01	28	28	27	9	9	55	18	22
2017	EX-02	56	25	10	5	5	80	10	20
2017	EX-03	31	54	0	8	8	85	15	13
2014	EX	31	38	19	5	7	68	13	95
2014	EX-01	23	48	20	3	5	72	8	35
2014	EX-02	27	35	15	9	15	62	24	34
2014	EX-03	43	33	19	5	0	76	5	21

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	45	21	10	12	8	3	0	69	21	108
2019	EX-01	39	21	8	13	11	8	0	66	26	38
2019	EX-02	37	31	14	11	6	0	0	69	17	35
2019	EX-03	73	12	0	8	8	0	0	85	15	26
2018	EX	35	25	21	10	8	0	0	61	18	71
2018	EX-01	44	24	12	16	4	0	0	68	20	25
2018	EX-02	25	29	32	11	4	0	0	54	14	28
2017	EX	32	21	14	9	16	5	3	57	27	63
2017	EX-01	18	14	18	8	28	5	9	37	41	22
2017	EX-02	56	10	15	10	0	10	0	73	11	20
2017	EX-03	23	46	0	15	15	0	0	69	31	13
2014	EX	29	25	19	16	9	1	0	55	25	95
2014	EX-01	26	23	17	20	14	0	0	48	34	35
2014	EX-02	26	30	18	12	12	3	0	57	24	34
2014	EX-03	33	24	24	19	0	0	0	57	19	21

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	EX	45	28	27	109
2019	EX-01	46	31	23	39
2019	EX-02	57	14	29	35
2019	EX-03	27	38	35	26
2018	EX	44	25	31	71
2018	EX-01	36	32	32	25
2018	EX-02	50	18	32	28
2017	EX	48	35	17	63
2017	EX-01	55	27	18	22
2017	EX-02	30	46	25	20
2017	EX-03	54	31	15	13
2014	EX	49	27	24	95
2014	EX-01	49	25	26	35
2014	EX-02	56	27	17	34
2014	EX-03	43	24	33	21

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	EX	10	31	51	0	0	8	49
2019	EX-01	0	44	44	0	0	11	18
2019	EX-02	25	30	40	0	0	5	20
2018	EX	3	32	52	6	0	6	31
2018	EX-02	7	36	43	7	0	7	14
2017	EX	17	21	48	3	0	10	29
2017	EX-01	17	25	42	8	0	8	12
2014	EX	22	9	61	4	9999	4	46
2014	EX-01	12	12	64	6	9999	6	17
2014	EX-02	21	11	58	5	9999	5	19

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	44	22	1	3	30	95	4	109
2019	EX-01	44	26	3	5	23	90	7	39
2019	EX-02	46	23	0	0	31	100	0	35
2019	EX-03	46	15	0	4	35	94	6	26

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	EX	56	14	3	28	96	109
2019	EX-01	64	8	3	26	97	39
2019	EX-02	43	26	3	29	96	35
2019	EX-03	65	8	0	27	100	26

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	17	83	109
2019	EX-01	18	82	39
2019	EX-02	20	80	35
2018	EX	17	83	71
2018	EX-01	20	80	25

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	32	68	19

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	63	37	19

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	19
2018	EX	0	100	12

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	19
2018	EX	0	100	12

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	58	42	19
2018	EX	50	50	12

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	63	37	19
2018	EX	42	58	12

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	68	32	19
2018	EX	50	50	12

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	58	42	19
2018	EX	50	50	12

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	47	53	19

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	42	58	19

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	37	63	19
2018	EX	50	50	12

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	19
2018	EX	0	100	12

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	19

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	63	37	19

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	26	74	19

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	58	42	19

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	37	63	19

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	26	74	19

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	19
2018	EX	0	100	12

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	19

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	26	74	19

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	19

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	32	68	19

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	19
2018	EX	0	100	10

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	42	58	19
2018	EX	50	50	10

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	47	53	19

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	27	73	109
2019	EX-01	21	79	39
2019	EX-02	40	60	35
2019	EX-03	19	81	26

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	34	19	15	7	5	17	4	66	15	108
2019	EX-01	32	21	13	3	5	24	3	71	11	38
2019	EX-02	31	11	20	17	3	11	6	52	24	35
2019	EX-03	42	23	12	4	4	15	0	77	9	26
2018	EX	38	18	24	4	1	11	3	66	7	71
2018	EX-01	28	24	12	8	0	24	4	72	11	25
2018	EX-02	43	18	32	0	0	7	0	65	0	28
2017	EX	26	29	11	5	1	22	6	76	9	63
2017	EX-01	18	28	23	9	4	18	0	56	16	22
2017	EX-02	36	25	0	5	0	25	10	92	8	20
2017	EX-03	15	38	15	0	0	15	15	78	0	13
2014	EX	28	22	13	2	4	21	10	73	9	95
2014	EX-01	28	11	9	6	8	26	12	64	22	35
2014	EX-02	21	24	14	0	3	27	12	72	5	34
2014	EX-03	38	38	14	0	0	10	0	84	0	21

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	47	24	13	5	6	6	0	75	11	109
2019	EX-01	46	26	15	3	5	5	0	76	8	39
2019	EX-02	46	23	11	6	3	11	0	77	10	35
2019	EX-03	46	27	12	8	4	4	0	76	12	26
2018	EX	50	37	11	0	0	0	1	88	0	70
2018	EX-01	44	48	8	0	0	0	0	92	0	25
2018	EX-02	57	36	7	0	0	0	0	93	0	28
2017	EX	48	21	21	5	1	4	0	72	7	63
2017	EX-01	41	9	32	9	4	4	0	53	14	22
2017	EX-02	60	30	0	0	0	10	0	100	0	20
2017	EX-03	31	31	31	8	0	0	0	62	8	13
2014	EX	38	32	15	3	2	10	1	78	6	95
2014	EX-01	34	34	12	0	5	12	3	80	6	35
2014	EX-02	33	27	20	9	0	12	0	67	10	34
2014	EX-03	52	29	14	0	0	5	0	85	0	21

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	11	89	109
2019	EX-01	13	87	39
2018	EX	7	93	69

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	12

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	12

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	12

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	12

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	12

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	42	58	12

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	50	50	12

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	12

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	12

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	42	58	12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	9	91	109

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	34	23	16	2	6	14	6	70	10	109
2019	EX-01	31	23	13	3	5	21	5	72	10	39
2019	EX-02	34	23	20	3	6	9	6	67	10	35
2019	EX-03	35	23	19	0	4	15	4	71	5	26
2018	EX	39	20	20	3	0	15	3	72	3	71
2018	EX-01	28	20	16	4	0	24	8	71	6	25
2018	EX-02	46	18	25	0	0	11	0	72	0	28
2017	EX	21	18	17	5	0	31	8	64	8	62
2017	EX-01	14	14	27	13	0	23	9	41	20	22
2017	EX-02	26	21	10	0	0	31	12	82	0	19
2017	EX-03	15	23	23	0	0	31	8	63	0	13
2014	EX	33	16	11	0	2	33	6	79	3	95
2014	EX-01	26	11	6	0	2	46	9	82	5	35
2014	EX-02	29	15	12	0	0	35	9	79	0	34
2014	EX-03	43	19	19	0	5	14	0	72	6	21

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	46	28	10	3	5	8	1	81	8	109
2019	EX-01	44	26	13	3	3	13	0	79	6	39
2019	EX-02	49	23	11	3	3	9	3	81	6	35
2019	EX-03	42	42	4	4	4	4	0	88	8	26
2018	EX	52	32	13	1	0	1	0	86	1	71
2018	EX-01	44	48	8	0	0	0	0	92	0	25
2018	EX-02	61	21	14	4	0	0	0	82	4	28
2017	EX	48	24	13	8	2	6	0	76	10	63
2017	EX-01	37	18	27	18	0	0	0	54	18	22
2017	EX-02	60	20	10	0	0	10	0	89	0	20
2017	EX-03	38	46	0	8	0	8	0	92	8	13
2014	EX	41	26	13	0	2	17	1	82	2	95
2014	EX-01	34	29	9	0	2	23	3	85	3	35
2014	EX-02	38	24	17	0	0	21	0	78	0	34
2014	EX-03	52	24	14	0	5	5	0	80	5	21

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	16	33	21	13	17	0	49	30	108
2019	EX-01	18	37	16	18	11	0	55	29	38
2019	EX-02	6	29	31	14	20	0	34	34	35
2019	EX-03	23	35	19	0	23	0	58	23	26
2018	EX	20	27	26	10	16	1	48	26	70
2018	EX-01	24	32	20	4	16	4	58	21	25
2018	EX-02	7	36	29	14	14	0	43	29	28
2017	EX	24	41	19	10	6	0	65	16	62
2017	EX-01	15	34	32	10	10	0	48	19	21
2017	EX-02	15	56	20	10	0	0	70	10	20
2017	EX-03	38	38	0	8	15	0	77	23	13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	3	25	31	24	18	28	42	108
2019	EX-01	5	32	18	32	13	37	45	38
2019	EX-02	3	20	31	23	23	23	46	35
2019	EX-03	0	8	54	19	19	8	38	26
2018	EX	4	23	23	24	26	27	50	70
2018	EX-01	4	21	33	21	21	25	42	24
2018	EX-02	4	14	29	29	25	18	54	28
2017	EX	6	16	16	33	29	22	62	63
2017	EX-01	9	14	9	49	18	23	68	22
2017	EX-02	0	20	26	25	30	20	54	20
2017	EX-03	8	8	15	31	38	15	69	13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	6	22	32	26	14	28	40	108
2019	EX-01	8	34	13	32	13	42	45	38
2019	EX-02	6	14	40	23	17	20	40	35
2019	EX-03	0	19	46	23	12	19	35	26
2018	EX	6	20	31	23	20	26	43	70
2018	EX-01	4	21	33	21	21	25	42	24
2018	EX-02	4	14	32	29	21	18	50	28
2017	EX	3	16	29	27	25	19	52	63
2017	EX-01	5	9	28	42	17	14	59	22
2017	EX-02	0	26	20	20	35	26	54	20
2017	EX-03	0	8	38	23	31	8	54	13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	5	19	38	15	24	23	39	108
2019	EX-01	8	16	37	8	32	24	39	38
2019	EX-02	3	26	34	17	20	29	37	35
2019	EX-03	4	15	50	15	15	19	31	26
2018	EX	4	9	35	30	22	13	52	69
2018	EX-01	8	8	28	32	24	16	56	25
2018	EX-02	4	7	43	29	18	11	46	28
2017	EX	6	18	11	30	35	24	65	63
2017	EX-01	5	14	9	32	40	18	72	22
2017	EX-02	5	26	5	35	30	31	64	20
2017	EX-03	8	15	15	23	38	23	62	13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	11	21	31	21	15	0	33	36	107
2019	EX-01	16	26	21	26	11	0	42	37	38
2019	EX-02	9	20	29	23	20	0	29	43	35
2019	EX-03	4	23	42	15	15	0	27	31	26
2018	EX	13	26	16	24	21	0	39	46	70
2018	EX-01	20	24	16	24	16	0	44	40	25
2018	EX-02	4	29	21	21	25	0	32	46	28
2017	EX	8	15	16	33	25	3	23	61	63
2017	EX-01	14	5	18	50	14	0	18	64	22
2017	EX-02	5	16	20	25	30	5	22	57	20
2017	EX-03	8	23	15	15	38	0	31	54	13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	10	29	31	12	17	1	39	29	108
2019	EX-01	10	41	23	10	13	3	53	24	39
2019	EX-02	14	20	29	20	17	0	34	37	35
2019	EX-03	4	24	44	8	20	0	28	28	25
2018	EX	14	15	18	27	25	0	30	52	71
2018	EX-01	12	20	20	28	20	0	32	48	25
2018	EX-02	11	11	21	32	25	0	21	57	28
2017	EX	5	24	31	25	13	2	29	39	63
2017	EX-01	5	28	36	27	5	0	32	32	22
2017	EX-02	6	30	30	20	10	5	38	31	20
2017	EX-03	0	8	38	31	23	0	8	54	13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	30	44	19	6	3	73	8	108
2019	EX-01	24	47	21	8	0	71	8	38
2019	EX-02	31	46	20	0	3	77	3	35
2019	EX-03	27	46	12	12	4	73	15	26
2018	EX	29	31	24	13	3	60	16	70
2018	EX-01	33	38	21	8	0	71	8	24
2018	EX-02	21	25	36	18	0	46	18	28
2017	EX	27	30	16	17	10	58	27	63
2017	EX-01	0	41	23	31	5	41	36	22
2017	EX-02	41	25	15	15	5	65	20	20
2017	EX-03	31	31	8	8	23	62	31	13

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	15	31	33	18	4	45	21	108
2019	EX-01	18	24	37	18	3	42	21	38
2019	EX-02	11	31	37	17	3	43	20	35
2019	EX-03	8	46	27	19	0	54	19	26
2018	EX	9	27	30	21	13	36	34	70
2018	EX-01	8	21	42	17	13	29	29	24
2018	EX-02	7	21	36	21	14	29	36	28
2017	EX	10	21	31	27	11	30	38	63
2017	EX-01	5	23	27	41	5	28	46	22
2017	EX-02	15	15	35	26	10	30	36	20
2017	EX-03	0	23	38	15	23	23	38	13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	29	43	17	5	6	72	11	109
2019	EX-01	31	41	13	10	5	72	15	39
2019	EX-02	26	49	17	0	9	74	9	35
2019	EX-03	27	50	15	4	4	77	8	26
2018	EX	23	29	30	13	6	51	19	70
2018	EX-01	21	38	33	8	0	58	8	24
2018	EX-02	14	32	32	18	4	46	21	28
2017	EX	29	29	19	15	8	58	23	63
2017	EX-01	18	23	32	26	0	41	26	22
2017	EX-02	25	46	10	10	10	70	20	20
2017	EX-03	31	23	15	15	15	54	31	13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	58	21	6	7	6	1	80	14	108
2019	EX-01	47	32	5	8	8	0	79	16	38
2019	EX-02	60	17	9	9	3	3	79	12	35
2019	EX-03	65	19	4	8	4	0	85	12	26

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	30	31	20	12	6	61	19	108
2019	EX-01	26	34	26	11	3	61	13	38
2019	EX-02	17	31	34	9	9	49	17	35
2019	EX-03	42	23	0	23	12	65	35	26
2018	EX	22	22	32	14	10	43	25	69
2018	EX-01	25	25	29	17	4	50	21	24
2018	EX-02	11	22	48	11	7	33	19	27
2017	EX	19	22	32	13	14	41	27	63
2017	EX-01	23	31	18	18	9	54	27	22
2017	EX-02	10	25	41	10	15	35	25	20
2017	EX-03	23	8	38	8	23	31	31	13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	70	20	6	2	1	0	0	91	3	108
2019	EX-01	61	26	11	3	0	0	0	87	3	38
2019	EX-02	63	26	6	3	3	0	0	89	6	35
2019	EX-03	92	4	4	0	0	0	0	96	0	26
2018	EX	55	25	10	10	0	0	0	80	10	69
2018	EX-01	46	25	17	13	0	0	0	71	13	24
2018	EX-02	54	21	11	14	0	0	0	75	14	28
2017	EX	66	19	6	2	1	2	5	90	3	63
2017	EX-01	51	36	0	5	4	0	5	91	9	22
2017	EX-02	70	10	10	0	0	5	5	89	0	20
2017	EX-03	85	8	8	0	0	0	0	92	0	13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	79	11	4	1	2	4	93	3	107
2019	EX-01	70	14	8	0	3	5	89	3	37
2019	EX-02	80	9	0	3	3	6	94	6	35
2019	EX-03	88	12	0	0	0	0	100	0	26
2018	EX	71	16	6	1	1	4	91	3	69
2018	EX-01	63	17	8	0	0	13	90	0	24
2018	EX-02	68	18	7	4	4	0	86	7	28

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	73	11	6	4	5	1	85	8	109
2019	EX-01	77	10	8	5	0	0	87	5	39
2019	EX-02	66	14	6	6	6	3	82	12	35
2019	EX-03	77	12	4	0	8	0	88	8	26
2018	EX	68	17	3	1	4	6	91	6	69
2018	EX-01	74	4	4	4	0	13	90	5	23
2018	EX-02	64	25	4	0	4	4	93	4	28
2017	EX	80	5	8	6	0	2	86	6	63
2017	EX-01	73	5	9	13	0	0	78	13	22
2017	EX-02	80	5	10	0	0	5	90	0	20
2017	EX-03	85	8	8	0	0	0	92	0	13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	72	14	6	4	2	2	88	6	109
2019	EX-01	74	21	3	0	0	3	97	0	39
2019	EX-02	77	9	6	6	0	3	88	6	35
2019	EX-03	62	15	12	4	8	0	77	12	26
2018	EX	59	23	13	1	4	0	81	6	70
2018	EX-01	60	28	12	0	0	0	88	0	25
2018	EX-02	61	18	14	4	4	0	79	7	28
2017	EX	59	27	14	0	0	0	86	0	63
2017	EX-01	50	36	14	0	0	0	86	0	22
2017	EX-02	70	25	5	0	0	0	95	0	20
2017	EX-03	54	23	23	0	0	0	77	0	13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	62	17	12	3	5	2	80	8	108
2019	EX-01	64	13	15	3	3	3	79	5	39
2019	EX-02	57	23	6	6	6	3	82	12	35
2019	EX-03	64	16	12	0	8	0	80	8	25
2018	EX	59	14	14	7	6	0	73	13	71
2018	EX-01	64	12	16	4	4	0	76	8	25
2018	EX-02	57	14	14	7	7	0	71	14	28
2017	EX	62	25	8	2	3	0	87	5	63
2017	EX-01	65	22	9	0	5	0	86	5	22
2017	EX-02	65	25	10	0	0	0	90	0	20
2017	EX-03	54	31	8	0	8	0	85	8	13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	55	31	8	4	1	1	87	5	108
2019	EX-01	54	38	8	0	0	0	92	0	39
2019	EX-02	56	26	9	6	0	3	85	6	34
2019	EX-03	54	31	8	4	4	0	85	8	26
2018	EX	35	41	19	3	1	0	76	4	68
2018	EX-01	52	28	20	0	0	0	80	0	25
2018	EX-02	22	56	15	4	4	0	78	7	27
2017	EX	48	38	13	0	0	2	87	0	63
2017	EX-01	37	41	23	0	0	0	77	0	22
2017	EX-02	60	30	10	0	0	0	90	0	20
2017	EX-03	46	54	0	0	0	0	100	0	13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	74	15	6	3	2	1	90	5	109
2019	EX-01	79	21	0	0	0	0	100	0	39
2019	EX-02	66	14	6	6	6	3	82	12	35
2019	EX-03	77	12	12	0	0	0	88	0	26
2018	EX	65	20	7	6	3	0	85	8	71
2018	EX-01	72	20	8	0	0	0	92	0	25
2018	EX-02	57	21	7	7	7	0	79	14	28
2017	EX	61	27	5	6	0	2	89	6	63
2017	EX-01	64	27	5	0	0	5	95	0	22
2017	EX-02	60	20	5	15	0	0	80	15	20
2017	EX-03	54	31	8	8	0	0	85	8	13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	84	8	3	2	1	0	2	94	3	109
2019	EX-01	87	10	0	0	0	0	3	100	0	39
2019	EX-02	83	9	3	0	3	0	3	94	3	35
2019	EX-03	85	4	4	8	0	0	0	88	8	26
2018	EX	80	11	3	3	1	0	1	93	4	70
2018	EX-01	76	16	0	4	0	0	4	96	4	25
2018	EX-02	86	4	7	4	0	0	0	89	4	28
2017	EX	80	12	2	2	2	2	2	95	3	63
2017	EX-01	78	13	0	0	5	0	5	95	5	22
2017	EX-02	90	5	0	5	0	0	0	95	5	20
2017	EX-03	77	23	0	0	0	0	0	100	0	13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	73	13	9	3	1	1	87	4	109
2019	EX-01	77	8	13	0	0	3	87	0	39
2019	EX-02	83	6	6	3	3	0	89	6	35
2019	EX-03	58	27	8	8	0	0	85	8	26
2018	EX	63	21	7	9	0	0	84	9	70
2018	EX-01	68	8	16	8	0	0	76	8	25
2018	EX-02	61	25	4	11	0	0	86	11	28
2017	EX	67	21	8	3	0	2	89	3	63
2017	EX-01	50	27	18	5	0	0	78	5	22
2017	EX-02	85	5	5	5	0	0	90	5	20
2017	EX-03	77	23	0	0	0	0	100	0	13

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	7	20	47	20	5	28	25	108
2019	EX-01	5	28	49	15	3	33	18	39
2019	EX-02	12	9	50	24	6	21	29	34
2019	EX-03	8	19	46	23	4	27	27	26
2018	EX	4	17	41	20	17	21	37	70
2018	EX-01	0	21	58	13	8	21	21	24
2018	EX-02	0	18	29	32	21	18	54	28
2017	EX	3	18	39	29	11	21	40	63
2017	EX-01	0	14	54	18	14	14	32	22
2017	EX-02	5	21	30	44	0	26	44	20
2017	EX-03	0	23	31	23	23	23	46	13

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	14	27	41	14	5	0	19	41	108
2019	EX-01	5	33	41	15	5	0	21	38	39
2019	EX-02	11	34	37	11	6	0	17	46	35
2019	EX-03	28	12	40	16	4	0	20	40	25
2018	EX	22	22	35	17	3	1	21	44	69
2018	EX-01	13	29	38	21	0	0	21	42	24
2018	EX-02	25	21	36	14	4	0	18	46	28
2017	EX	16	35	34	13	2	0	15	51	62
2017	EX-01	10	38	38	14	0	0	14	48	21
2017	EX-02	5	44	40	11	0	0	11	49	20
2017	EX-03	38	23	31	8	0	0	8	62	13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	50	40	6	2	1	1	91	3	109
2019	EX-01	46	46	5	0	0	3	95	0	39
2019	EX-02	51	43	3	3	0	0	94	3	35
2019	EX-03	46	42	8	0	4	0	88	4	26
2018	EX	43	41	12	4	0	0	84	4	69
2018	EX-01	32	44	20	4	0	0	76	4	25
2018	EX-02	50	42	4	4	0	0	92	4	26
2017	EX	27	43	11	13	3	3	72	16	63
2017	EX-01	28	41	18	9	4	0	68	14	22
2017	EX-02	36	40	10	15	0	0	75	15	20
2017	EX-03	15	54	0	15	8	8	75	25	13

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	30	37	18	13	2	0	67	15	109
2019	EX-01	28	38	21	13	0	0	67	13	39
2019	EX-02	26	37	20	14	3	0	63	17	35
2019	EX-03	35	42	12	8	4	0	77	12	26
2018	EX	27	39	20	11	3	0	66	14	71
2018	EX-01	24	40	16	16	4	0	64	20	25
2018	EX-02	18	46	21	14	0	0	64	14	28
2017	EX	21	36	19	16	6	2	58	22	63
2017	EX-01	14	27	23	23	14	0	41	36	22
2017	EX-02	26	40	20	15	0	0	65	15	20
2017	EX-03	15	46	23	8	8	0	62	15	13

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	11	89	109
2019	EX-01	10	90	39
2019	EX-02	9	91	35
2019	EX-03	12	88	26
2017	EX-02	0	100	20
2014	EX	7	93	95

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	92	8	12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	70	30	0	0	0	0	0	100	0	10

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	15	31	22	15	18	0	15	85	108
2019	EX-01	15	26	33	13	13	0	15	85	39
2019	EX-02	9	31	23	14	23	0	9	91	35
2019	EX-03	20	32	12	16	20	0	20	80	25
2018	EX	21	32	21	11	13	1	21	79	71
2018	EX-01	28	36	20	8	8	0	28	72	25
2018	EX-02	11	25	29	21	14	0	11	89	28
2017	EX	29	28	23	13	2	5	30	70	63
2017	EX-01	37	23	31	5	0	5	39	61	22
2017	EX-02	20	25	30	21	5	0	20	80	20
2017	EX-03	23	46	8	8	0	15	27	73	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	70	30	92
2019	EX-01	76	24	33
2019	EX-02	78	22	32
2019	EX-03	55	45	20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	15	85	91
2019	EX-01	9	91	32
2019	EX-02	13	88	32
2019	EX-03	20	80	20
2018	EX	20	80	55
2018	EX-02	16	84	25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	13	15	22	16	28	2	3	30	47	92
2019	EX-01	15	18	30	15	18	3	0	34	34	33
2019	EX-02	19	16	16	3	38	3	6	38	45	32
2019	EX-03	5	5	20	35	30	0	5	11	68	20
2018	EX	7	16	24	18	25	2	7	26	48	55
2018	EX-02	4	16	24	20	24	4	8	23	50	25
2017	EX	9	29	15	21	10	0	17	46	37	42
2017	EX-01	8	16	16	30	8	0	24	30	49	13
2017	EX-02	0	31	14	25	12	0	19	38	45	16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	3	16	13	12	47	1	8	21	64	92
2019	EX-01	6	6	21	12	45	3	6	13	63	33
2019	EX-02	3	28	6	9	47	0	6	33	60	32
2019	EX-03	0	15	15	10	50	0	10	17	67	20
2018	EX	0	11	18	13	51	2	5	12	69	55
2018	EX-02	0	4	20	12	56	4	4	4	74	25
2017	EX	2	10	5	10	52	0	21	15	78	42
2017	EX-01	0	0	8	8	53	0	31	0	89	13
2017	EX-02	0	0	8	12	68	0	12	0	91	16

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	46	17	17	11	7	0	2	64	19	109
2019	EX-01	38	23	21	13	3	0	3	63	16	39
2019	EX-02	40	14	20	14	11	0	0	54	26	35
2019	EX-03	58	12	12	8	8	0	4	72	16	26
2018	EX	50	13	13	11	9	1	3	66	21	70
2018	EX-01	48	12	16	20	0	4	0	63	21	25
2018	EX-02	52	7	15	11	11	0	4	62	23	27

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Shared Services Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EX

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment