2019 Public Service Employee Survey Results for Shared Services Canada by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	44	6	12	4	0	78	15	3433
2019	Term	51	38	2	6	3	0	89	9	109
2019	Student	59	31	2	6	2	0	90	8	99
2017	Indeterminate (permanent)	23	48	7	14	7	0	71	21	3043
2017	Term	29	49	5	13	4	0	78	17	140
2017	Casual	37	47	5	4	5	1	86	9	71
2017	Student	64	30	2	4	0	0	94	4	53
2014	Indeterminate (permanent)	23	41	8	18	11	0	64	28	3880
2014	Term	29	43	8	13	7	0	72	20	162
2014	Casual	34	53	3	10	0	0	87	10	76
2014	Student	43	42	3	12	0	0	85	12	33

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	58	22	8	8	4	0	0	80	12	3427
2019	Term	65	25	6	3	1	0	0	90	4	109
2019	Student	66	15	9	7	1	1	1	82	8	99
2017	Indeterminate (permanent)	53	23	8	10	5	0	1	77	15	3048
2017	Term	65	22	2	8	3	0	0	87	11	140
2017	Casual	63	23	4	5	6	0	0	85	11	71
2017	Student	60	15	2	14	9	0	0	75	23	53
2014	Indeterminate (permanent)	50	25	9	10	5	0	1	76	16	3876
2014	Term	58	23	8	6	5	0	0	81	11	162
2014	Casual	68	17	5	7	3	0	0	85	9	76
2014	Student	82	12	0	6	0	0	0	94	6	33

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	33	8	8	5	0	79	13	3433
2019	Term	60	28	5	4	2	0	88	6	109
2019	Student	62	24	5	7	1	0	87	8	98
2017	Indeterminate (permanent)	38	39	9	9	6	0	77	15	3049
2017	Term	44	29	10	15	3	0	73	18	140
2017	Casual	49	31	7	7	4	1	81	11	71
2017	Student	64	30	2	4	0	0	94	4	53
2014	Indeterminate (permanent)	39	36	9	10	7	0	75	17	3880
2014	Term	43	36	9	7	5	0	79	13	162
2014	Casual	43	38	3	13	4	0	81	17	75
2014	Student	79	18	3	0	0	0	97	0	33

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	37	16	12	6	0	0	65	19	3420
2019	Term	36	33	11	11	6	0	3	71	17	107
2019	Student	38	40	11	7	3	0	0	79	10	99
2018	Indeterminate (permanent)	20	37	16	16	10	0	1	57	27	2562
2018	Term	24	32	12	20	11	0	1	57	31	105
2018	Casual	32	36	8	10	5	1	8	74	17	54
2017	Indeterminate (permanent)	19	35	17	15	14	0	0	54	29	3049
2017	Term	22	33	18	19	6	0	1	56	26	140
2017	Casual	34	30	9	11	5	1	9	72	18	71
2017	Student	45	32	6	11	6	0	0	77	17	53
2014	Indeterminate (permanent)	13	27	16	21	22	0	0	41	43	3880
2014	Term	23	24	17	19	16	0	1	48	35	162
2014	Casual	20	38	17	11	6	0	8	63	19	76
2014	Student	34	39	15	9	3	0	0	73	12	33

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	45	35	10	6	2	0	0	81	9	3410
2019	Term	51	30	11	4	4	0	0	81	8	109
2019	Student	57	31	6	5	0	0	1	89	5	98
2017	Indeterminate (permanent)	39	41	11	6	2	0	0	81	8	3040
2017	Term	43	35	12	8	2	0	1	78	9	139
2017	Casual	54	31	6	3	2	1	3	89	5	70
2017	Student	59	26	6	6	4	0	0	84	10	53
2014	Indeterminate (permanent)	35	39	14	8	4	0	0	75	11	3875
2014	Term	41	34	10	8	6	1	0	76	14	162
2014	Casual	42	39	9	5	4	0	0	81	9	76
2014	Student	64	33	0	3	0	0	0	97	3	33

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	31	9	6	4	0	0	81	11	3430
2019	Term	66	19	7	5	2	0	0	86	7	108
2019	Student	61	23	11	2	0	2	1	86	2	99
2018	Indeterminate (permanent)	45	33	11	6	5	0	0	78	11	2549
2018	Term	56	24	6	6	7	0	0	80	13	105
2018	Casual	70	21	3	2	4	0	0	91	6	54
2017	Indeterminate (permanent)	42	33	11	8	5	0	0	76	13	3044
2017	Term	51	29	9	6	4	0	1	81	11	140
2017	Casual	61	21	14	3	1	0	0	82	4	70
2017	Student	53	28	8	4	0	2	6	88	4	53
2014	Indeterminate (permanent)	35	34	14	9	6	0	1	70	16	3876
2014	Term	43	29	15	7	4	1	1	73	12	162
2014	Casual	54	33	8	2	1	1	0	88	4	76
2014	Student	52	36	6	0	0	3	3	94	0	33

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	36	14	9	6	70	16	3434
2019	Term	43	32	11	11	3	76	13	109
2019	Student	40	39	13	2	5	80	7	99
2018	Indeterminate (permanent)	27	41	14	10	8	68	18	2551
2018	Term	35	38	12	7	8	73	15	105
2018	Casual	51	38	6	3	1	89	4	54
2017	Indeterminate (permanent)	26	42	13	10	9	68	19	3046
2017	Term	36	44	10	6	4	80	10	140
2017	Casual	40	45	9	1	4	85	6	71
2017	Student	32	30	26	4	8	63	12	53
2014	Indeterminate (permanent)	20	41	16	12	10	61	22	3880
2014	Term	25	50	9	9	6	75	15	162
2014	Casual	33	50	8	7	3	83	9	76
2014	Student	28	51	15	6	0	79	6	33

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	37	16	10	6	0	0	67	16	3431
2019	Term	41	34	11	7	6	0	0	75	14	109
2019	Student	48	38	8	3	2	0	0	87	5	99
2018	Indeterminate (permanent)	26	33	19	13	9	0	0	59	22	2562
2018	Term	36	31	16	10	6	0	1	68	16	105
2018	Casual	47	37	9	3	4	0	0	84	7	54
2017	Indeterminate (permanent)	22	35	19	13	10	0	0	57	23	3049
2017	Term	39	31	12	11	6	1	0	70	18	139
2017	Casual	41	42	10	4	1	1	0	84	6	71
2017	Student	45	30	19	2	4	0	0	75	6	53
2014	Indeterminate (permanent)	18	35	20	15	12	0	0	53	27	3878
2014	Term	30	36	12	12	10	0	1	66	22	161
2014	Casual	31	36	20	8	1	0	3	69	10	76
2014	Student	43	36	9	9	0	3	0	81	9	33

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	38	17	13	6	0	64	19	3419
2019	Term	35	35	18	8	3	1	71	11	109
2019	Student	32	43	16	7	1	0	76	8	99
2018	Indeterminate (permanent)	22	36	17	15	9	0	58	24	2566
2018	Term	34	30	16	11	9	0	65	20	104
2018	Casual	41	35	11	12	1	0	76	13	54
2017	Indeterminate (permanent)	20	37	18	15	10	0	57	25	3048
2017	Term	27	42	18	10	5	0	68	14	140
2017	Casual	28	50	12	10	0	0	78	10	70
2017	Student	30	34	19	10	8	0	64	18	53

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	38	12	7	4	0	0	77	11	3423
2019	Term	50	27	15	4	4	1	0	77	8	105
2019	Student	40	39	8	11	1	0	0	80	12	99
2018	Indeterminate (permanent)	36	40	13	6	4	1	0	77	10	2560
2018	Term	41	39	14	4	2	1	0	80	6	104
2018	Casual	53	25	9	6	7	0	0	78	13	54
2017	Indeterminate (permanent)	31	38	14	9	6	1	0	70	16	3049
2017	Term	48	35	8	7	2	0	0	83	10	140
2017	Casual	48	38	8	3	3	0	0	86	5	71
2017	Student	36	36	15	6	8	0	0	72	14	53
2014	Indeterminate (permanent)	28	39	14	10	8	1	0	68	18	3876
2014	Term	35	43	14	4	3	0	1	78	7	162
2014	Casual	44	35	12	5	0	3	0	82	6	75
2014	Student	33	52	3	12	0	0	0	85	12	33

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	36	16	8	7	0	0	69	16	3431
2019	Term	43	27	20	6	4	0	0	70	10	109
2019	Student	49	34	12	4	1	0	0	83	5	98
2018	Indeterminate (permanent)	28	36	16	11	9	0	0	64	20	2558
2018	Term	31	37	18	8	7	0	0	68	14	105
2018	Casual	46	35	10	8	1	0	0	80	10	54
2017	Indeterminate (permanent)	23	36	18	12	10	1	0	60	23	3050
2017	Term	41	32	12	8	7	0	1	73	15	140
2017	Casual	40	44	8	4	1	1	0	86	6	71
2017	Student	32	43	19	0	6	0	0	75	6	53

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	48	32	12	4	3	0	80	7	3405
2019	Term	56	24	14	2	5	0	80	7	107
2019	Student	48	32	13	4	2	0	81	6	99
2018	Indeterminate (permanent)	43	35	13	5	3	0	79	8	2543
2018	Term	52	30	10	4	3	0	82	7	104
2018	Casual	57	28	11	4	0	0	85	4	53
2017	Indeterminate (permanent)	43	36	12	5	4	0	79	9	3041
2017	Term	52	35	10	3	0	0	86	3	138
2017	Casual	49	36	11	3	1	0	85	4	70
2017	Student	38	39	15	0	8	0	77	8	53
2014	Indeterminate (permanent)	50	31	11	4	3	0	82	8	3879
2014	Term	59	29	8	2	1	1	89	3	162
2014	Casual	58	33	8	1	0	0	91	1	76
2014	Student	55	36	6	3	0	0	91	3	33

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	38	13	10	6	0	0	71	16	3420
2019	Term	36	37	15	9	4	0	0	72	13	108
2019	Student	46	31	15	4	2	1	1	78	6	98
2018	Indeterminate (permanent)	28	38	16	12	7	0	0	66	19	2549
2018	Term	30	36	17	10	6	0	0	67	16	104
2018	Casual	33	30	17	11	3	2	4	67	15	54
2017	Indeterminate (permanent)	27	40	14	12	7	0	0	67	19	3041
2017	Term	31	40	14	7	5	1	0	73	13	138
2017	Casual	43	41	8	4	4	0	0	84	8	70
2017	Student	30	47	13	4	6	0	0	78	10	53
2014	Indeterminate (permanent)	18	39	15	14	12	0	0	58	27	3878
2014	Term	27	41	11	12	7	0	1	69	20	161
2014	Casual	27	40	19	8	1	1	3	71	10	76
2014	Student	24	40	18	6	3	6	3	70	10	33

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	34	14	9	6	0	0	71	15	3429
2019	Term	46	30	12	5	7	0	0	76	12	109
2019	Student	48	30	16	5	0	0	0	79	5	99
2018	Indeterminate (permanent)	31	35	17	9	8	0	0	66	17	2537
2018	Term	40	32	17	3	8	0	0	72	11	105
2018	Casual	44	29	19	4	3	0	0	73	7	54
2017	Indeterminate (permanent)	31	35	18	9	7	0	0	66	16	3042
2017	Term	40	33	13	7	5	1	0	74	12	138
2017	Casual	40	44	7	4	4	0	0	85	8	70
2017	Student	44	33	11	4	8	0	0	77	12	53
2014	Indeterminate (permanent)	24	36	17	12	11	0	0	60	23	3876
2014	Term	35	39	14	6	5	0	1	75	11	161
2014	Casual	37	37	21	5	0	0	0	74	5	76
2014	Student	37	33	21	6	3	0	0	70	9	33

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	39	15	10	5	0	0	70	15	3380
2019	Term	40	37	16	5	2	0	0	77	7	108
2019	Student	52	37	7	2	0	1	1	91	2	99
2018	Indeterminate (permanent)	27	35	17	12	9	0	0	62	20	2555
2018	Term	34	38	13	8	6	1	0	73	14	105
2018	Casual	47	35	13	1	3	0	0	82	5	53
2017	Indeterminate (permanent)	27	35	17	12	8	0	0	62	21	3046
2017	Term	40	36	11	9	4	1	0	77	13	138
2017	Casual	49	36	7	3	5	0	0	85	8	70
2017	Student	39	43	11	0	6	0	0	83	6	53
2014	Indeterminate (permanent)	22	35	18	13	11	0	0	57	24	3873
2014	Term	37	41	6	11	5	0	0	78	16	161
2014	Casual	35	49	9	5	1	0	0	84	7	76
2014	Student	31	54	6	6	3	0	0	85	9	33

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	38	12	8	4	76	12	3439
2019	Term	46	33	14	3	4	79	8	107
2019	Student	56	32	7	2	3	88	5	99
2018	Indeterminate (permanent)	33	40	13	8	5	73	14	2562
2018	Term	38	37	16	8	0	75	8	104
2018	Casual	59	26	9	4	1	85	5	53
2017	Indeterminate (permanent)	31	39	14	9	6	70	16	3044
2017	Term	49	33	8	8	1	82	10	138
2017	Casual	52	37	8	1	1	89	3	70
2017	Student	40	44	10	0	6	84	6	53
2014	Indeterminate (permanent)	28	41	15	10	6	69	16	3878
2014	Term	46	34	10	7	3	80	10	161
2014	Casual	46	41	9	4	0	87	4	76
2014	Student	31	48	21	0	0	79	0	33

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	36	16	8	5	1	70	14	3417
2019	Term	56	29	10	3	3	0	85	5	108
2019	Student	79	18	3	0	0	0	97	0	99
2018	Indeterminate (permanent)	32	34	18	10	6	0	67	16	2568
2018	Term	51	25	10	5	7	1	77	12	104
2018	Casual	59	31	4	4	1	2	91	5	54
2017	Indeterminate (permanent)	33	37	16	7	6	1	70	14	3047
2017	Term	40	42	11	4	1	1	83	6	140
2017	Casual	55	33	9	0	0	3	91	0	70
2017	Student	58	31	9	2	0	0	89	2	53
2014	Indeterminate (permanent)	32	35	18	8	6	1	68	14	3878
2014	Term	46	35	11	7	1	1	81	7	162
2014	Casual	47	38	9	3	1	1	87	4	76
2014	Student	57	37	6	0	0	0	94	0	33

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	29	35	14	5	1	1	20	44	3437
2019	Term	6	20	36	21	12	1	4	35	27	109
2019	Student	4	19	33	17	24	2	0	42	24	99
2018	Indeterminate (permanent)	16	30	36	13	4	1	1	17	47	2562
2018	Term	7	34	29	17	11	0	1	29	41	106
2018	Casual	6	18	43	18	11	0	4	31	25	54
2017	Indeterminate (permanent)	16	30	34	12	4	1	2	17	48	3036
2017	Term	6	26	30	22	10	1	5	33	35	137
2017	Casual	8	18	33	15	14	1	11	33	30	71
2017	Student	8	14	34	25	11	5	4	39	24	53
2014	Indeterminate (permanent)	20	34	30	10	3	1	2	14	55	3867
2014	Term	14	30	28	17	10	0	1	27	45	162
2014	Casual	8	20	36	19	8	3	8	29	31	76
2014	Student	0	15	46	21	6	3	9	31	17	33

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	26	30	18	9	1	1	27	42	3422
2019	Term	12	14	30	18	20	5	2	40	27	109
2019	Student	4	13	16	21	36	7	2	63	19	99
2018	Indeterminate (permanent)	20	28	29	15	6	2	1	21	49	2555
2018	Term	15	19	36	16	11	3	0	28	36	105
2018	Casual	11	15	35	15	22	0	4	37	26	54
2017	Indeterminate (permanent)	25	29	27	10	5	2	2	16	56	3034
2017	Term	18	18	25	19	13	3	5	34	39	137
2017	Casual	7	16	31	11	20	5	11	36	27	71
2017	Student	14	9	30	8	23	10	6	37	27	53
2014	Indeterminate (permanent)	32	31	23	7	4	2	1	12	64	3870
2014	Term	22	29	22	10	12	2	1	23	54	162
2014	Casual	12	24	25	16	13	8	2	32	39	76
2014	Student	3	21	27	15	21	6	6	42	27	33

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	31	26	10	5	1	1	15	58	3431
2019	Term	12	19	35	16	12	4	2	30	33	108
2019	Student	12	24	21	18	18	5	1	39	39	99
2018	Indeterminate (permanent)	31	30	24	9	3	2	1	13	63	2554
2018	Term	25	32	23	16	2	2	0	18	59	106
2018	Casual	12	27	25	17	16	0	4	34	40	54
2017	Indeterminate (permanent)	31	30	23	9	3	2	2	13	63	3039
2017	Term	17	29	27	9	8	3	7	19	50	138
2017	Casual	7	29	31	11	13	3	6	26	40	71
2017	Student	16	13	19	19	15	8	10	42	35	53
2014	Indeterminate (permanent)	36	29	22	7	3	2	2	10	67	3869
2014	Term	22	25	29	10	10	3	1	21	49	160
2014	Casual	24	16	29	18	8	1	4	27	42	76
2014	Student	9	33	30	15	3	3	6	20	47	33

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	20	33	23	9	1	1	32	34	3420
2019	Term	6	10	23	34	23	2	2	59	17	109
2019	Student	1	5	17	28	46	2	0	76	6	99
2018	Indeterminate (permanent)	14	21	34	21	7	1	1	29	36	2548
2018	Term	11	18	26	31	14	0	0	45	28	106
2018	Casual	3	6	26	33	21	7	4	61	9	54
2017	Indeterminate (permanent)	16	22	33	19	6	1	2	26	39	3027
2017	Term	7	15	29	19	21	3	7	45	23	137
2017	Casual	1	4	25	33	25	3	8	65	6	71
2017	Student	2	2	17	32	34	7	6	76	5	52
2014	Indeterminate (permanent)	18	21	32	19	7	1	2	27	40	3856
2014	Term	10	9	30	27	18	2	3	48	20	162
2014	Casual	7	16	24	35	13	1	5	51	24	76
2014	Student	6	6	15	36	28	0	9	70	13	33

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	24	29	18	7	1	2	27	43	3432
2019	Term	8	11	26	26	22	1	7	51	21	109
2019	Student	2	8	12	22	48	4	3	76	11	99
2018	Indeterminate (permanent)	21	27	28	15	6	2	2	22	50	2562
2018	Term	19	24	25	18	13	0	0	32	43	106
2018	Casual	6	9	16	28	24	14	4	63	18	54
2017	Indeterminate (permanent)	23	28	27	13	5	2	2	19	53	3029
2017	Term	13	18	27	15	18	2	7	36	34	135
2017	Casual	2	10	27	22	20	6	14	52	15	71
2017	Student	6	8	9	16	43	7	11	72	17	52
2014	Indeterminate (permanent)	30	28	24	11	4	1	3	15	60	3866
2014	Term	23	18	26	17	14	1	2	31	42	161
2014	Casual	8	9	24	26	23	5	5	54	19	76
2014	Student	3	9	18	34	18	6	12	63	15	33

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	14	20	28	22	12	2	2	35	35	3421
2019	Term	6	20	20	22	24	4	5	50	29	109
2019	Student	8	9	9	17	37	16	3	67	22	98
2018	Indeterminate (permanent)	16	22	28	20	9	3	3	31	40	2548
2018	Term	22	17	22	21	14	2	2	36	41	106
2018	Casual	10	16	20	7	22	16	9	39	35	54
2017	Indeterminate (permanent)	17	23	26	19	9	3	4	30	43	3030
2017	Term	16	17	25	17	14	5	6	34	37	135
2017	Casual	0	26	25	11	11	10	18	30	36	70
2017	Student	10	7	11	6	35	18	14	59	25	53
2014	Indeterminate (permanent)	16	19	25	22	11	3	5	35	38	3859
2014	Term	14	17	21	18	20	6	5	42	34	162
2014	Casual	7	9	29	17	22	8	8	47	19	76
2014	Student	0	24	18	15	15	9	18	42	33	33

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	28	28	11	6	1	1	17	54	3430
2019	Term	13	15	29	16	20	3	3	38	31	109
2019	Student	9	15	24	17	23	10	1	45	27	99
2018	Indeterminate (permanent)	28	28	27	10	4	2	1	14	58	2564
2018	Term	25	21	27	20	5	2	0	25	47	106
2018	Casual	10	15	34	16	16	5	4	35	27	54
2017	Indeterminate (permanent)	28	27	28	9	4	2	2	14	57	3033
2017	Term	16	21	31	14	11	1	6	27	39	137
2017	Casual	8	24	27	15	8	6	12	29	39	71
2017	Student	11	12	19	22	21	7	8	51	27	53
2014	Indeterminate (permanent)	27	28	28	10	4	2	2	15	56	3874
2014	Term	18	21	31	18	8	3	1	28	40	162
2014	Casual	10	24	28	16	11	5	5	30	38	76
2014	Student	3	18	36	21	12	3	6	37	23	33

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	6	13	34	29	16	1	2	46	19	3436
2019	Term	9	11	22	27	25	3	4	55	21	108
2019	Student	5	12	22	28	29	2	1	59	18	99

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	61	20	8	6	3	0	1	83	9	3431
2019	Term	74	13	6	5	1	0	2	89	6	109
2019	Student	72	14	8	2	3	0	1	87	5	99
2017	Indeterminate (permanent)	57	22	9	6	5	0	2	80	11	3048
2017	Term	65	16	5	4	4	2	5	86	8	140
2017	Casual	58	32	1	4	3	0	3	92	7	71
2017	Student	65	11	4	5	8	2	6	82	14	53
2014	Indeterminate (permanent)	60	19	8	6	4	0	3	82	10	3879
2014	Term	68	21	6	1	4	0	0	89	6	162
2014	Casual	68	18	4	8	0	0	3	88	8	76
2014	Student	73	15	3	6	0	0	3	91	6	33

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	29	16	6	5	5	4	71	12	3429
2019	Term	44	19	17	8	2	5	5	70	12	109
2019	Student	52	24	7	0	3	9	5	88	4	99
2018	Indeterminate (permanent)	26	31	20	8	5	7	4	64	15	2562
2018	Term	32	31	20	4	5	5	3	69	10	105
2018	Casual	36	31	13	3	3	10	4	78	7	55
2017	Indeterminate (permanent)	29	30	17	7	6	6	5	66	15	3047
2017	Term	35	29	12	4	8	5	6	72	14	140
2017	Casual	44	19	17	1	3	7	9	75	5	71
2017	Student	42	23	5	2	0	11	17	91	3	53
2014	Indeterminate (permanent)	33	30	16	7	6	4	4	69	14	3879
2014	Term	41	28	9	9	6	3	5	75	16	162
2014	Casual	48	22	13	3	4	7	4	78	7	76
2014	Student	45	34	12	0	0	6	3	87	0	33

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	27	8	6	5	1	0	80	11	3428
2019	Term	56	20	11	10	2	0	2	77	12	109
2019	Student	69	14	9	3	5	0	0	83	8	99
2018	Indeterminate (permanent)	45	30	10	8	5	1	0	77	13	2557
2018	Term	52	33	6	4	5	0	0	85	9	105
2018	Casual	56	30	7	4	1	0	2	87	6	55
2017	Indeterminate (permanent)	45	31	11	7	5	1	0	77	12	3044
2017	Term	49	30	3	9	7	2	1	81	16	140
2017	Casual	60	17	12	1	3	3	4	82	4	71
2017	Student	60	21	6	4	4	0	6	86	8	53
2014	Indeterminate (permanent)	45	29	10	8	6	1	0	76	14	3879
2014	Term	48	34	9	5	5	0	0	81	10	162
2014	Casual	59	19	9	9	0	4	0	81	10	76
2014	Student	64	24	9	0	3	0	0	88	3	33

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	30	7	5	2	0	0	86	7	3423
2019	Term	66	25	3	4	1	0	2	93	4	108
2019	Student	68	21	4	3	3	0	0	90	6	98
2018	Indeterminate (permanent)	50	35	7	5	2	0	0	85	7	2556
2018	Term	65	24	7	4	0	0	0	90	4	105
2018	Casual	69	21	4	4	0	0	2	92	5	55
2017	Indeterminate (permanent)	45	38	9	5	3	1	0	83	8	3036
2017	Term	52	32	7	6	2	0	1	85	8	140
2017	Casual	70	20	5	0	3	2	0	92	3	70
2017	Student	73	17	2	6	0	0	2	92	6	53
2014	Indeterminate (permanent)	42	40	9	5	2	1	0	83	8	3879
2014	Term	45	39	9	5	3	0	0	84	7	162
2014	Casual	51	36	8	4	1	0	0	87	5	76
2014	Student	49	45	6	0	0	0	0	94	0	33

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	48	34	10	4	3	1	0	83	6	3432
2019	Term	54	27	12	4	1	1	2	84	5	109
2019	Student	66	20	7	4	1	0	2	88	5	99
2018	Indeterminate (permanent)	41	39	11	4	3	1	0	82	7	2564
2018	Term	51	37	7	4	1	0	0	88	5	105
2018	Casual	59	32	5	0	1	1	2	93	1	54

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	25	12	3	2	1	2	82	6	3432
2019	Term	59	15	12	5	4	2	4	78	10	108
2019	Student	46	24	12	7	3	2	5	76	11	99

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	30	12	7	5	1	0	76	12	3433
2019	Term	47	24	13	11	3	2	1	73	14	109
2019	Student	47	35	9	5	2	0	1	84	7	99
2018	Indeterminate (permanent)	39	33	14	7	6	0	0	72	13	2560
2018	Term	41	31	13	6	8	2	0	73	14	103
2018	Casual	52	21	10	11	3	0	3	74	15	53
2017	Indeterminate (permanent)	38	33	13	9	6	1	1	72	15	3046
2017	Term	44	35	9	5	6	1	0	79	11	140
2017	Casual	56	26	4	7	4	1	2	85	11	71
2017	Student	56	21	14	1	2	4	2	82	3	52
2014	Indeterminate (permanent)	35	34	15	9	6	1	0	69	16	3880
2014	Term	40	38	10	7	4	0	1	79	11	162
2014	Casual	52	31	7	4	3	1	3	86	7	76
2014	Student	43	30	21	6	0	0	0	73	6	33

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	25	12	4	4	1	0	80	8	3435
2019	Term	54	26	9	5	4	1	1	81	10	109
2019	Student	63	24	8	2	1	2	0	89	3	99
2018	Indeterminate (permanent)	47	28	13	6	4	2	1	76	10	2554
2018	Term	49	24	14	4	7	3	0	75	11	105
2018	Casual	62	22	3	4	4	5	0	88	8	53
2017	Indeterminate (permanent)	45	31	12	6	4	2	1	78	10	3049
2017	Term	49	27	7	7	6	3	0	79	14	139
2017	Casual	62	23	5	4	1	4	0	89	6	71
2017	Student	66	24	4	0	2	2	2	94	2	53
2014	Indeterminate (permanent)	41	31	14	6	5	2	1	74	12	3880
2014	Term	51	32	4	4	4	2	1	87	9	162
2014	Casual	59	26	5	6	0	1	3	88	6	76
2014	Student	61	33	3	3	0	0	0	94	3	33

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	29	10	6	4	1	0	79	11	3422
2019	Term	54	22	10	9	3	1	1	77	12	108
2019	Student	63	21	6	4	2	2	1	87	6	98
2018	Indeterminate (permanent)	43	32	11	8	5	1	0	75	13	2553
2018	Term	43	30	10	6	9	2	0	74	16	105
2018	Casual	55	21	10	7	4	2	2	79	11	53
2017	Indeterminate (permanent)	41	33	12	7	5	1	1	75	13	3050
2017	Term	49	28	8	6	8	2	0	79	13	140
2017	Casual	60	24	5	5	3	1	1	86	8	71
2017	Student	62	30	2	0	2	2	2	96	2	53
2014	Indeterminate (permanent)	37	35	12	9	7	1	0	73	15	3878
2014	Term	47	33	8	8	3	0	0	81	11	162
2014	Casual	57	24	5	7	3	1	3	85	10	76
2014	Student	61	30	6	3	0	0	0	91	3	33

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	81	12	4	1	1	0	1	93	3	3427
2019	Term	88	4	6	1	1	0	1	92	2	109
2019	Student	84	8	3	3	1	0	1	93	4	99
2017	Indeterminate (permanent)	75	16	4	2	3	0	1	91	5	3048
2017	Term	84	12	1	1	1	0	1	97	1	140
2017	Casual	89	7	3	1	0	0	0	96	1	71
2017	Student	79	9	2	2	6	0	2	90	8	53
2014	Indeterminate (permanent)	72	15	5	3	3	0	2	90	5	3877
2014	Term	81	14	4	1	1	0	0	94	2	162
2014	Casual	87	6	4	0	1	1	0	94	1	76
2014	Student	88	9	0	0	0	0	3	100	0	33

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	68	19	5	3	3	1	1	88	6	3432
2019	Term	77	10	5	4	2	0	3	90	6	108
2019	Student	72	14	3	2	2	0	6	92	4	98
2017	Indeterminate (permanent)	57	24	7	4	4	2	2	85	8	3042
2017	Term	56	20	8	3	6	6	0	81	10	140
2017	Casual	66	15	4	0	1	9	4	93	2	71
2017	Student	62	23	3	2	0	4	6	94	2	53
2014	Indeterminate (permanent)	49	26	9	4	5	4	3	80	10	3880
2014	Term	51	26	7	4	6	3	4	82	11	161
2014	Casual	70	9	5	1	3	4	8	90	4	76
2014	Student	75	6	6	0	0	3	9	93	0	33

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	64	20	8	3	3	1	0	85	6	3438
2019	Term	76	12	7	3	3	0	0	88	5	109
2019	Student	78	11	5	3	2	1	0	90	5	99
2018	Indeterminate (permanent)	54	26	10	4	4	1	0	82	8	2553
2018	Term	57	24	11	1	5	2	0	82	6	103
2018	Casual	66	23	2	5	1	2	2	92	6	53
2017	Indeterminate (permanent)	55	24	12	4	3	2	0	80	7	3047
2017	Term	62	23	6	2	5	2	0	86	7	140
2017	Casual	69	23	5	3	0	0	0	92	3	71
2017	Student	74	16	6	0	0	0	4	94	0	53

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	25	9	5	4	0	0	82	9	3438
2019	Term	66	20	8	6	1	0	0	86	7	109
2019	Student	68	22	6	2	2	0	0	90	4	99
2018	Indeterminate (permanent)	49	27	12	7	6	0	0	76	12	2560
2018	Term	50	24	11	5	8	2	0	75	13	105
2018	Casual	65	14	11	8	1	0	0	79	10	53
2017	Indeterminate (permanent)	51	26	11	6	4	0	0	78	10	3045
2017	Term	56	25	6	6	6	1	0	82	12	139
2017	Casual	65	22	7	3	3	0	1	88	6	71
2017	Student	66	24	6	2	0	0	2	92	2	53
2014	Indeterminate (permanent)	46	29	11	7	6	1	0	76	13	3877
2014	Term	52	32	7	6	3	0	1	84	9	162
2014	Casual	71	16	4	5	1	1	1	89	6	76
2014	Student	76	15	6	3	0	0	0	91	3	33

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	40	16	10	2	3	3	69	14	1057

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	31	19	8	5	8	0	65	14	3420
2019	Term	55	23	9	3	5	5	0	82	8	109
2019	Student	50	26	9	2	2	11	0	85	5	98
2018	Indeterminate (permanent)	25	28	22	9	6	10	0	59	17	2568
2018	Term	31	37	12	5	6	8	0	75	12	105
2018	Casual	45	23	19	0	2	11	0	77	2	55
2017	Indeterminate (permanent)	20	27	21	10	8	13	0	54	21	3050
2017	Term	34	33	14	6	4	9	0	74	11	140
2017	Casual	53	22	12	1	0	10	2	85	2	71
2017	Student	46	21	6	0	4	21	2	87	5	53
2014	Indeterminate (permanent)	18	30	22	9	8	13	0	55	20	3879
2014	Term	29	31	15	6	4	14	0	70	13	162
2014	Casual	41	33	16	1	0	8	0	81	1	76
2014	Student	58	30	12	0	0	0	0	88	0	33

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	30	21	13	8	3	0	56	22	3418
2019	Term	50	24	10	7	6	2	0	76	14	109
2019	Student	45	25	12	4	1	12	0	80	6	99
2018	Indeterminate (permanent)	19	27	21	16	13	3	0	48	30	2561
2018	Term	30	29	24	7	7	2	0	60	15	105
2018	Casual	41	29	16	2	4	8	0	76	6	55
2017	Indeterminate (permanent)	15	25	22	18	16	3	0	42	36	3050
2017	Term	32	31	19	8	5	4	0	66	14	140
2017	Casual	46	28	10	10	1	4	2	78	12	71
2017	Student	42	23	16	6	4	6	4	72	11	53
2014	Indeterminate (permanent)	12	24	23	20	17	4	0	38	38	3879
2014	Term	23	27	19	13	11	6	0	54	26	162
2014	Casual	38	39	12	4	1	5	0	82	5	76
2014	Student	64	27	6	3	0	0	0	91	3	33

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	28	24	16	10	5	0	48	27	3412
2019	Term	40	23	15	9	8	4	0	66	18	108
2019	Student	34	32	15	4	0	15	0	77	5	98
2018	Indeterminate (permanent)	12	24	25	18	15	6	0	38	35	2562
2018	Term	22	27	26	13	8	5	0	51	22	105
2018	Casual	27	29	14	17	4	9	0	61	23	54
2017	Indeterminate (permanent)	10	22	23	19	19	6	0	34	41	3043
2017	Term	23	33	18	12	7	8	0	61	20	140
2017	Casual	37	28	10	15	0	8	2	72	16	71
2017	Student	31	13	19	8	4	23	2	59	16	52
2014	Indeterminate (permanent)	7	20	23	23	21	6	0	29	46	3875
2014	Term	17	20	24	15	14	10	1	42	32	162
2014	Casual	30	35	12	11	3	8	0	71	15	76
2014	Student	37	39	9	3	3	9	0	83	7	33

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	30	21	18	11	2	0	49	30	3416
2019	Term	35	29	17	8	9	2	0	66	17	109
2019	Student	44	24	13	6	3	9	0	76	10	99
2018	Indeterminate (permanent)	13	27	21	20	16	3	0	42	36	2566
2018	Term	22	30	21	12	13	3	0	53	26	104
2018	Casual	24	26	20	17	9	4	0	52	28	54
2017	Indeterminate (permanent)	12	26	19	21	18	4	0	39	41	3047
2017	Term	26	26	20	11	14	3	0	53	26	140
2017	Casual	34	31	12	11	5	4	3	70	17	71
2017	Student	30	32	14	4	6	13	2	73	11	53
2014	Indeterminate (permanent)	8	24	19	23	22	3	0	33	47	3877
2014	Term	17	20	21	19	16	7	0	40	37	161
2014	Casual	29	29	21	6	6	8	0	63	14	76
2014	Student	33	37	21	0	6	0	3	72	6	33

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	27	12	5	2	6	1	80	7	3437
2019	Term	65	20	7	4	0	2	3	89	4	109
2019	Student	55	19	9	2	3	10	2	84	6	99

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	42	18	9	4	1	0	69	13	3438
2019	Term	43	30	17	6	4	0	0	73	10	108
2019	Student	39	40	12	4	1	3	0	82	5	99
2018	Indeterminate (permanent)	18	39	23	13	7	1	0	57	20	2565
2018	Term	20	42	22	13	2	1	0	63	16	106
2018	Casual	41	38	16	2	2	0	2	80	4	54
2017	Indeterminate (permanent)	16	36	22	14	10	1	0	53	24	3047
2017	Term	26	34	22	11	6	1	0	61	17	140
2017	Casual	34	36	12	9	4	3	1	74	14	71
2017	Student	42	43	8	2	2	1	2	88	4	53
2014	Indeterminate (permanent)	18	37	20	13	10	1	0	55	24	3879
2014	Term	29	39	17	10	4	2	0	69	14	162
2014	Casual	40	36	16	4	3	1	0	77	7	76
2014	Student	39	43	9	9	0	0	0	82	9	33

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	29	25	21	10	2	0	43	32	3415
2019	Term	27	31	20	12	7	2	0	59	20	107
2019	Student	26	35	15	6	5	10	2	70	13	99

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	35	16	8	4	3	1	70	13	3429
2019	Term	38	31	13	6	4	7	0	75	11	108
2019	Student	43	24	11	5	8	4	4	73	14	98
2018	Indeterminate (permanent)	28	37	16	9	5	4	1	69	15	2563
2018	Term	32	34	16	10	2	5	1	70	13	106
2018	Casual	40	29	9	6	9	2	6	75	16	55
2017	Indeterminate (permanent)	29	37	15	9	6	4	1	69	16	3044
2017	Term	41	23	10	7	5	10	2	74	14	140
2017	Casual	40	30	10	6	2	9	2	79	10	71
2017	Student	36	19	6	12	16	10	2	63	31	53
2014	Indeterminate (permanent)	25	36	15	12	7	5	1	65	20	3873
2014	Term	29	35	13	14	6	2	1	66	21	162
2014	Casual	31	32	12	9	3	8	5	73	14	76
2014	Student	49	21	18	3	3	3	3	74	6	33

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	36	22	6	3	2	0	69	9	3428
2019	Term	42	29	21	5	3	1	0	72	7	106
2019	Student	43	34	13	3	1	5	0	82	4	97
2018	Indeterminate (permanent)	29	36	22	7	4	2	0	67	11	2553
2018	Term	31	37	21	7	3	1	0	69	10	105
2018	Casual	43	34	11	4	2	4	2	81	7	55

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	25	22	11	11	10	2	51	24	3427
2019	Term	36	12	22	7	4	17	1	59	14	106
2019	Student	37	29	14	5	4	9	2	74	10	98
2018	Indeterminate (permanent)	16	23	22	13	12	12	2	45	29	2560
2018	Term	26	24	24	9	8	8	2	55	19	106
2018	Casual	19	26	9	9	2	17	18	70	17	55
2017	Indeterminate (permanent)	16	22	21	13	14	12	2	44	31	3042
2017	Term	25	18	14	11	11	18	5	55	28	140
2017	Casual	31	19	18	8	3	12	9	63	14	71
2017	Student	25	15	17	4	8	27	4	59	17	53
2014	Indeterminate (permanent)	12	22	21	15	16	13	2	40	36	3877
2014	Term	17	23	23	9	12	13	4	47	26	162
2014	Casual	23	24	13	7	1	16	16	69	12	76
2014	Student	31	27	12	6	0	12	12	76	8	33

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	33	20	11	9	2	0	58	21	3428
2019	Term	37	31	15	9	4	2	1	71	14	107
2019	Student	48	31	9	5	1	5	0	84	6	99
2018	Indeterminate (permanent)	17	31	21	15	13	2	0	49	29	2565
2018	Term	20	41	19	13	6	1	0	62	19	106
2018	Casual	40	24	10	9	2	11	4	75	13	54
2017	Indeterminate (permanent)	17	29	21	16	15	3	0	47	32	3047
2017	Term	31	26	17	9	8	7	1	62	19	139
2017	Casual	40	27	12	4	0	10	8	80	5	71
2017	Student	54	23	6	5	2	8	2	86	8	53
2014	Indeterminate (permanent)	11	23	19	21	22	3	0	35	45	3875
2014	Term	20	24	19	15	13	8	1	48	31	162
2014	Casual	25	33	17	4	1	7	13	73	7	76
2014	Student	30	30	12	12	0	12	3	71	14	33

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	29	15	13	16	2	1	54	30	3435
2019	Term	29	26	18	9	8	2	8	62	19	106
2019	Student	43	25	14	6	2	4	5	76	9	99
2018	Indeterminate (permanent)	18	28	16	15	20	2	1	47	36	2569
2018	Term	26	25	12	21	12	1	4	53	35	105
2018	Casual	36	17	9	6	11	5	15	67	22	55
2017	Indeterminate (permanent)	17	26	15	16	22	2	1	45	40	3045
2017	Term	30	28	14	9	12	7	1	62	22	140
2017	Casual	42	15	8	9	7	3	16	70	19	71
2017	Student	53	19	8	4	5	10	2	82	10	53
2014	Indeterminate (permanent)	10	21	16	19	30	3	1	32	51	3879
2014	Term	22	21	17	11	23	5	1	46	37	162
2014	Casual	22	9	18	7	12	8	24	46	27	76
2014	Student	33	31	0	12	3	12	9	81	19	33

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	24	11	4	2	1	3	82	6	3431
2019	Term	63	17	8	3	0	2	7	88	3	107
2019	Student	63	16	5	2	3	2	9	89	6	99

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	11	8	5	6	2	10	78	12	3431
2019	Term	61	12	10	1	2	3	12	86	3	108
2019	Student	56	12	4	5	5	3	14	83	12	98

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	23	15	6	4	1	3	74	11	3423
2019	Term	49	23	12	3	3	3	7	80	6	108
2019	Student	49	21	8	1	3	4	13	85	5	99

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	43	22	16	7	6	3	3	70	14	3418
2019	Term	48	20	12	5	2	5	8	79	8	108
2019	Student	48	19	7	2	4	6	13	84	8	99

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	51	14	11	8	8	3	5	71	17	3421
2019	Term	60	12	11	2	2	6	7	83	5	108
2019	Student	58	12	5	1	4	7	12	87	6	98

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	66	16	7	3	2	2	4	88	5	3416
2019	Term	61	15	8	1	4	3	7	86	6	106
2019	Student	63	8	9	2	1	7	10	85	4	99

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	74	8	4	2	3	4	4	90	5	3414
2019	Term	86	2	3	1	1	1	6	95	2	106
2019	Student	78	4	0	2	2	4	10	95	5	99

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	78	7	3	1	1	2	8	94	3	3424
2019	Term	78	6	5	1	0	2	8	94	1	108
2019	Student	69	5	6	3	1	4	12	88	5	99

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	39	21	10	5	4	0	63	15	3431
2019	Term	33	32	23	5	3	5	0	68	8	109
2019	Student	33	45	11	4	0	4	2	84	4	99
2018	Indeterminate (permanent)	18	35	24	11	7	4	0	56	19	2563
2018	Term	30	30	25	6	6	3	0	62	12	105
2018	Casual	36	35	16	3	4	5	2	76	7	55
2017	Indeterminate (permanent)	16	33	25	12	8	5	0	53	21	3047
2017	Term	33	31	16	4	6	10	0	71	11	140
2017	Casual	38	29	18	6	1	8	0	73	8	71
2017	Student	47	19	17	2	4	8	4	75	7	53

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	37	15	5	2	3	0	77	7	3417
2019	Term	56	25	9	4	4	1	0	83	8	108
2019	Student	61	33	3	0	1	2	0	96	1	98
2018	Indeterminate (permanent)	36	37	17	4	2	4	0	76	6	2554
2018	Term	49	35	10	3	0	3	0	86	4	105
2018	Casual	56	25	8	2	1	7	2	89	3	54
2017	Indeterminate (permanent)	31	39	17	4	2	6	0	74	7	3042
2017	Term	44	40	11	1	3	3	0	86	4	140
2017	Casual	57	29	8	1	1	3	0	88	3	71
2017	Student	65	21	4	2	0	6	2	94	2	53
2014	Indeterminate (permanent)	32	36	16	5	3	7	0	74	9	3877
2014	Term	44	32	12	4	2	6	0	80	7	162
2014	Casual	58	26	9	0	0	4	3	90	0	76
2014	Student	76	21	3	0	0	0	0	97	0	33

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	33	16	3	2	5	1	78	5	3426
2019	Term	60	22	10	4	2	1	1	84	6	107
2019	Student	58	26	9	0	2	4	1	88	2	99
2018	Indeterminate (permanent)	35	33	19	4	2	7	0	73	7	2554
2018	Term	41	32	18	2	1	5	1	78	3	104
2018	Casual	51	16	8	8	3	11	3	78	12	55
2017	Indeterminate (permanent)	29	32	21	4	4	8	1	68	9	3041
2017	Term	44	26	17	7	1	5	0	74	9	140
2017	Casual	56	18	11	5	1	7	1	80	7	71
2017	Student	51	18	14	6	2	7	2	76	9	53
2014	Indeterminate (permanent)	32	32	18	3	4	10	1	72	8	3877
2014	Term	39	35	15	2	3	7	0	79	5	162
2014	Casual	53	26	13	1	0	6	1	85	1	76
2014	Student	55	36	6	0	0	3	0	94	0	33

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	36	11	4	2	0	0	82	7	3429
2019	Term	68	25	4	2	2	0	0	93	3	109
2019	Student	71	20	3	3	0	1	1	94	3	98
2018	Indeterminate (permanent)	40	37	14	5	3	1	0	78	8	2556
2018	Term	55	28	12	2	2	1	0	84	4	105
2018	Casual	65	22	6	3	2	0	2	89	5	54
2017	Indeterminate (permanent)	32	41	15	7	4	1	0	73	11	3046
2017	Term	55	32	8	2	2	0	0	87	5	140
2017	Casual	69	22	6	3	0	0	0	92	3	71
2017	Student	69	21	2	2	2	2	2	94	4	53
2014	Indeterminate (permanent)	34	37	15	7	5	1	0	72	12	3875
2014	Term	50	29	10	7	3	1	0	80	10	162
2014	Casual	69	27	3	1	0	0	0	96	1	76
2014	Student	79	21	0	0	0	0	0	100	0	33

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	30	18	11	8	1	0	62	20	3431
2019	Term	48	32	10	5	5	0	0	80	10	108
2019	Student	61	20	10	4	3	1	1	82	7	99
2018	Indeterminate (permanent)	24	28	21	13	12	1	0	53	26	2562
2018	Term	39	24	23	9	5	0	0	63	14	103
2018	Casual	47	21	14	13	4	2	0	69	17	55
2017	Indeterminate (permanent)	17	26	22	16	18	1	0	44	34	3041
2017	Term	37	27	19	8	8	1	0	65	16	139
2017	Casual	51	21	16	8	1	2	0	73	10	71
2017	Student	46	23	13	8	8	0	2	70	16	52
2014	Indeterminate (permanent)	13	26	23	18	19	1	0	39	38	3879
2014	Term	23	30	23	15	8	1	0	54	23	162
2014	Casual	38	37	14	9	1	0	1	76	10	76
2014	Student	45	40	3	9	3	0	0	85	12	33

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	33	17	12	8	1	0	63	20	3411
2019	Term	49	31	9	7	5	0	0	80	12	108
2019	Student	55	25	10	5	3	1	1	81	8	99
2018	Indeterminate (permanent)	24	30	20	14	12	1	0	54	26	2557
2018	Term	37	27	17	14	5	0	0	64	18	105
2018	Casual	54	19	12	9	4	0	2	74	14	53
2017	Indeterminate (permanent)	17	28	21	18	17	1	0	45	35	3037
2017	Term	35	32	15	9	8	1	0	68	17	140
2017	Casual	42	33	15	7	1	2	0	76	9	70
2017	Student	43	24	19	4	8	0	2	69	12	53
2014	Indeterminate (permanent)	13	28	21	19	18	0	0	41	38	3878
2014	Term	22	38	15	16	7	1	0	61	24	162
2014	Casual	42	37	11	8	1	0	0	80	9	75
2014	Student	45	43	0	9	3	0	0	88	12	33

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	25	20	13	10	3	0	56	24	3432
2019	Term	41	16	23	10	7	2	1	59	18	108
2019	Student	44	20	16	9	7	3	0	67	17	99
2018	Indeterminate (permanent)	23	24	21	15	14	3	0	49	30	2564
2018	Term	32	26	17	14	9	2	0	59	23	105
2018	Casual	41	18	17	11	7	3	4	63	19	55
2017	Indeterminate (permanent)	17	23	22	15	18	4	0	42	35	3046
2017	Term	35	18	14	11	15	6	1	57	28	140
2017	Casual	43	13	17	13	7	2	6	60	22	71
2017	Student	37	12	16	12	12	10	2	55	26	53
2014	Indeterminate (permanent)	15	20	22	17	20	5	1	38	39	3876
2014	Term	23	26	21	14	12	4	1	51	27	162
2014	Casual	34	24	16	9	5	5	7	65	16	76
2014	Student	30	12	18	18	6	12	3	50	29	33

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Indeterminate (permanent)	29	33	38	3440
2019	Term	34	34	32	109
2019	Student	32	25	42	99
2018	Indeterminate (permanent)	30	32	38	2573
2018	Term	30	29	40	106
2018	Casual	28	33	39	55
2017	Indeterminate (permanent)	29	32	39	3046
2017	Term	29	36	36	140
2017	Casual	36	28	35	71
2017	Student	32	25	43	53
2014	Indeterminate (permanent)	31	30	39	3877
2014	Term	30	25	44	162
2014	Casual	42	18	40	76
2014	Student	42	15	43	33

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Indeterminate (permanent)	17	35	40	3	0	5	997
2019	Term	6	28	22	12	27	5	37
2019	Student	0	6	13	3	78	0	32
2018	Indeterminate (permanent)	16	32	43	4	0	6	790
2018	Term	14	18	39	3	13	13	32
2018	Casual	11	7	0	5	71	6	15
2017	Indeterminate (permanent)	19	27	44	5	0	5	881
2017	Term	4	25	36	8	21	5	39
2017	Casual	4	8	23	0	61	4	26
2017	Student	0	12	30	6	52	0	17
2014	Indeterminate (permanent)	16	24	47	8	9999	6	1193
2014	Term	6	26	39	7	9999	21	49
2014	Casual	10	0	25	16	9999	50	32
2014	Student	0	7	36	21	9999	36	14

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	45	8	5	2	1	1	85	7	3422
2019	Term	40	30	12	11	4	1	2	72	16	108
2019	Student	27	29	16	11	3	5	8	65	16	99

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	58	25	9	2	1	4	1	87	3	3425
2019	Term	57	19	11	1	0	8	4	87	1	108
2019	Student	41	22	11	1	0	16	8	84	1	99

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	3434
2019	Term	8	92	109
2019	Student	5	95	99
2018	Indeterminate (permanent)	11	89	2564
2018	Term	7	93	106

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	44	56	349
2018	Indeterminate (permanent)	46	54	282

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	58	42	349
2018	Indeterminate (permanent)	65	35	282

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	349
2018	Indeterminate (permanent)	7	93	282

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	349
2018	Indeterminate (permanent)	11	89	282

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	2	98	349
2018	Indeterminate (permanent)	2	98	282

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	349
2018	Indeterminate (permanent)	5	95	282

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	44	56	347
2018	Indeterminate (permanent)	40	60	282

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	44	56	347
2018	Indeterminate (permanent)	37	63	282

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	45	55	347
2018	Indeterminate (permanent)	52	48	282

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	42	58	347
2018	Indeterminate (permanent)	40	60	282

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	30	70	347
2018	Indeterminate (permanent)	32	68	282

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	52	48	347
2018	Indeterminate (permanent)	53	47	282

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	35	65	347
2018	Indeterminate (permanent)	31	69	282

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	2	98	347

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	347
2018	Indeterminate (permanent)	10	90	282

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	347
2018	Indeterminate (permanent)	10	90	282

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	52	48	347
2018	Indeterminate (permanent)	52	48	282

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	347
2018	Indeterminate (permanent)	21	79	282

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	347
2018	Indeterminate (permanent)	13	87	282

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	58	42	345
2018	Indeterminate (permanent)	58	42	282

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	28	72	345
2018	Indeterminate (permanent)	24	76	282

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	345
2018	Indeterminate (permanent)	7	93	282

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	345
2018	Indeterminate (permanent)	21	79	282

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	345
2018	Indeterminate (permanent)	7	93	282

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	345
2018	Indeterminate (permanent)	7	93	282

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	345
2018	Indeterminate (permanent)	15	85	282

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	345
2018	Indeterminate (permanent)	14	86	282

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	24	76	345
2018	Indeterminate (permanent)	21	79	282

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	333
2018	Indeterminate (permanent)	9	91	264

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	16	84	333
2018	Indeterminate (permanent)	16	84	264

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	333
2018	Indeterminate (permanent)	9	91	264

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	333
2018	Indeterminate (permanent)	7	93	264

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	333
2018	Indeterminate (permanent)	11	89	264

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	333
2018	Indeterminate (permanent)	7	93	264

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	333
2018	Indeterminate (permanent)	20	80	264

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	333
2018	Indeterminate (permanent)	10	90	264

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	16	84	333
2018	Indeterminate (permanent)	13	87	264

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	37	63	333
2018	Indeterminate (permanent)	29	71	264

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	333
2018	Indeterminate (permanent)	9	91	264

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	50	50	333
2018	Indeterminate (permanent)	51	49	264

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	2	98	333

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	55	45	333
2018	Indeterminate (permanent)	57	43	264

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	333
2018	Indeterminate (permanent)	4	96	264

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	333
2018	Indeterminate (permanent)	12	88	264

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	3435
2019	Term	9	91	108
2019	Student	5	95	99

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	15	21	4	4	27	9	55	13	3436
2019	Term	31	10	17	4	1	23	15	66	7	109
2019	Student	25	10	10	4	0	39	11	71	8	99
2018	Indeterminate (permanent)	17	15	24	4	4	29	7	49	13	2560
2018	Term	20	17	22	6	2	20	13	55	12	106
2018	Casual	26	8	15	0	3	38	10	66	5	55
2017	Indeterminate (permanent)	14	15	22	4	5	31	9	48	15	3045
2017	Term	18	14	18	2	7	27	14	54	15	140
2017	Casual	19	14	7	1	3	35	21	74	9	71
2017	Student	23	5	4	0	4	45	19	78	11	53
2014	Indeterminate (permanent)	12	13	23	4	5	33	9	43	16	3877
2014	Term	12	18	19	2	3	34	11	55	9	161
2014	Casual	26	15	13	5	1	22	16	67	11	76
2014	Student	21	18	3	3	0	25	30	87	7	33

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	29	17	4	3	11	1	72	8	3436
2019	Term	44	19	12	3	0	18	3	80	4	109
2019	Student	39	23	16	2	0	18	1	78	3	99
2018	Indeterminate (permanent)	28	30	23	4	3	11	1	66	8	2563
2018	Term	36	31	14	4	4	10	1	76	8	106
2018	Casual	38	18	12	3	3	24	3	77	7	55
2017	Indeterminate (permanent)	22	28	22	5	3	17	2	62	10	3046
2017	Term	32	23	17	4	5	16	2	68	11	140
2017	Casual	34	25	14	3	0	21	4	78	4	71
2017	Student	40	11	11	2	2	27	6	77	6	53
2014	Indeterminate (permanent)	17	24	24	6	4	23	2	55	13	3878
2014	Term	21	27	21	3	2	24	3	65	6	162
2014	Casual	38	26	14	1	0	15	5	80	2	76
2014	Student	39	24	6	3	0	21	6	88	4	33

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	3436
2019	Term	4	96	109
2018	Indeterminate (permanent)	6	94	2555
2018	Term	5	95	104
2018	Student	0	100	36

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	33	67	203
2018	Indeterminate (permanent)	28	72	154

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	74	26	203
2018	Indeterminate (permanent)	78	22	154

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	203
2018	Indeterminate (permanent)	3	97	154

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	203

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	203
2018	Indeterminate (permanent)	8	92	154

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	203
2018	Indeterminate (permanent)	5	95	154

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	203
2018	Indeterminate (permanent)	10	90	154

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	200
2018	Indeterminate (permanent)	18	82	154

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	19	81	200
2018	Indeterminate (permanent)	25	75	154

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	200
2018	Indeterminate (permanent)	10	90	154

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	200
2018	Indeterminate (permanent)	3	97	154

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	25	75	200
2018	Indeterminate (permanent)	23	77	154

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	33	67	200
2018	Indeterminate (permanent)	25	75	154

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	200

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	200

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	200
2018	Indeterminate (permanent)	11	89	154

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	200

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	200
2018	Indeterminate (permanent)	19	81	154

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	200
2018	Indeterminate (permanent)	26	74	154

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	33	67	198
2018	Indeterminate (permanent)	31	69	153

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	198
2018	Indeterminate (permanent)	17	83	153

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	198
2018	Indeterminate (permanent)	6	94	153

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	198
2018	Indeterminate (permanent)	17	83	153

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	198

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	198
2018	Indeterminate (permanent)	4	96	153

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	198
2018	Indeterminate (permanent)	7	93	153

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	198
2018	Indeterminate (permanent)	8	92	153

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	50	50	198
2018	Indeterminate (permanent)	45	55	153

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	176
2018	Indeterminate (permanent)	5	95	146

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	176
2018	Indeterminate (permanent)	15	85	146

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	176

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	176

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	176
2018	Indeterminate (permanent)	3	97	146

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	176
2018	Indeterminate (permanent)	5	95	146

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	176
2018	Indeterminate (permanent)	10	90	146

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	176
2018	Indeterminate (permanent)	15	85	146

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	176
2018	Indeterminate (permanent)	14	86	146

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	27	73	176
2018	Indeterminate (permanent)	26	74	146

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	176
2018	Indeterminate (permanent)	10	90	146

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	44	56	176
2018	Indeterminate (permanent)	47	53	146

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	176

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	62	38	176
2018	Indeterminate (permanent)	64	36	146

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	176
2018	Indeterminate (permanent)	4	96	146

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	176
2018	Indeterminate (permanent)	17	83	146

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	3427
2019	Term	5	95	109

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	21	15	22	2	2	30	7	57	8	3433
2019	Term	30	11	19	2	2	26	10	64	5	109
2019	Student	29	9	10	2	1	39	9	75	6	99
2018	Indeterminate (permanent)	17	14	26	2	3	31	6	50	9	2559
2018	Term	23	16	24	3	1	23	10	58	6	105
2018	Casual	27	8	13	0	1	38	13	72	2	55
2017	Indeterminate (permanent)	13	15	23	2	3	36	8	51	9	3041
2017	Term	17	16	23	1	2	30	11	57	4	140
2017	Casual	22	12	8	0	1	41	16	78	3	71
2017	Student	26	3	6	0	2	41	21	79	5	53
2014	Indeterminate (permanent)	12	13	24	3	3	38	8	46	10	3877
2014	Term	14	14	19	2	2	42	7	55	7	162
2014	Casual	30	9	14	0	0	29	17	73	0	76
2014	Student	21	24	6	3	0	18	28	83	6	33

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	27	18	3	2	13	2	73	6	3429
2019	Term	49	17	12	1	1	16	4	82	2	109
2019	Student	43	21	12	1	1	20	1	82	3	99
2018	Indeterminate (permanent)	27	29	23	3	3	14	1	67	7	2560
2018	Term	33	30	17	0	2	14	3	77	2	105
2018	Casual	43	13	11	3	1	26	4	79	5	55
2017	Indeterminate (permanent)	23	28	21	3	2	20	2	66	7	3044
2017	Term	32	26	20	2	1	16	3	71	4	139
2017	Casual	37	21	9	0	3	26	6	83	4	70
2017	Student	45	8	2	0	2	29	13	93	3	53
2014	Indeterminate (permanent)	19	24	23	3	3	26	2	60	8	3875
2014	Term	20	26	20	3	1	26	3	65	6	162
2014	Casual	42	18	11	3	0	17	9	81	4	76
2014	Student	36	30	6	0	0	21	6	92	0	33

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	25	22	12	15	0	1	50	28	3432
2019	Term	31	30	20	8	11	0	1	62	19	108
2019	Student	29	23	19	13	15	0	0	53	28	99
2018	Indeterminate (permanent)	21	24	24	13	16	0	2	46	30	2566
2018	Term	16	18	34	12	19	2	0	34	31	105
2018	Casual	28	14	24	12	18	0	4	44	31	55
2017	Indeterminate (permanent)	20	25	21	15	16	0	2	46	32	3042
2017	Term	19	27	14	14	24	0	1	47	39	140
2017	Casual	13	28	19	17	20	0	4	42	38	71
2017	Student	27	19	20	8	23	0	2	48	32	53

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	29	26	15	10	0	1	49	25	3427
2019	Term	41	26	21	7	3	0	2	68	11	108
2019	Student	62	20	16	2	0	0	0	82	2	99
2018	Indeterminate (permanent)	17	27	29	16	11	0	0	44	27	2558
2018	Term	20	29	32	10	8	0	1	49	19	105
2018	Casual	36	30	25	4	1	1	4	69	5	55
2017	Indeterminate (permanent)	18	27	26	16	12	0	1	45	28	3041
2017	Term	29	23	27	13	6	1	1	53	19	140
2017	Casual	35	30	23	7	2	0	4	67	10	71
2017	Student	48	25	18	1	6	0	2	75	7	53

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	23	30	21	15	9	1	1	54	24	3412
2019	Term	43	28	12	8	6	0	3	73	15	108
2019	Student	66	18	10	4	0	0	1	86	4	98
2018	Indeterminate (permanent)	18	29	26	16	10	1	1	48	26	2558
2018	Term	29	27	28	6	8	0	2	57	14	104
2018	Casual	30	40	16	2	5	1	6	76	7	55
2017	Indeterminate (permanent)	19	27	24	17	12	0	1	47	29	3033
2017	Term	32	26	28	7	4	0	4	59	12	139
2017	Casual	33	34	21	5	1	0	5	71	7	71
2017	Student	62	19	10	3	4	0	2	83	7	53

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	25	23	17	15	1	1	45	32	3415
2019	Term	42	24	8	12	9	1	4	69	22	108
2019	Student	57	19	13	6	2	3	0	78	8	99
2018	Indeterminate (permanent)	16	23	24	19	15	1	1	40	35	2562
2018	Term	18	23	15	18	22	1	3	43	42	104
2018	Casual	23	30	21	10	5	3	7	59	17	54
2017	Indeterminate (permanent)	15	22	23	20	18	1	1	38	38	3042
2017	Term	22	21	28	14	12	0	2	44	27	140
2017	Casual	31	21	23	10	7	1	6	56	18	71
2017	Student	44	17	24	4	5	4	2	65	10	52

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	26	12	6	4	0	4	77	10	3423
2019	Term	69	16	4	3	1	0	6	91	4	108
2019	Student	77	15	7	0	0	0	1	93	0	99
2018	Indeterminate (permanent)	40	27	15	7	4	1	5	72	12	2558
2018	Term	43	26	13	4	2	2	10	78	7	104
2018	Casual	62	19	10	0	1	1	8	88	1	53
2017	Indeterminate (permanent)	39	27	14	7	5	1	7	71	14	3037
2017	Term	46	24	10	3	4	2	12	80	9	140
2017	Casual	52	18	13	2	0	0	16	83	2	71
2017	Student	58	19	8	6	2	2	6	83	8	53

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	30	17	8	7	0	1	68	15	3430
2019	Term	58	24	10	3	2	0	2	84	5	107
2019	Student	44	23	24	4	3	0	1	68	7	99
2018	Indeterminate (permanent)	34	28	19	10	7	1	1	62	18	2560
2018	Term	44	26	17	3	8	0	2	71	11	103
2018	Casual	58	23	8	2	4	1	4	85	7	55
2017	Indeterminate (permanent)	31	30	21	11	6	0	1	62	17	3040
2017	Term	42	26	21	6	4	1	0	69	10	140
2017	Casual	52	22	16	4	3	0	4	77	7	71
2017	Student	36	19	19	13	4	2	6	60	19	52

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	35	20	9	6	1	1	64	15	3426
2019	Term	44	34	8	7	3	2	1	81	10	108
2019	Student	54	32	8	2	1	1	2	88	3	97
2018	Indeterminate (permanent)	22	33	25	12	6	1	1	56	18	2560
2018	Term	33	32	14	8	9	1	3	67	19	102
2018	Casual	38	37	15	3	1	0	6	79	5	54
2017	Indeterminate (permanent)	23	31	24	13	7	1	1	55	20	3034
2017	Term	36	30	15	9	4	2	3	70	15	139
2017	Casual	41	31	10	8	2	2	7	78	12	71
2017	Student	57	18	10	3	6	2	4	80	10	52

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	31	25	15	9	1	1	50	24	3422
2019	Term	36	36	13	11	3	0	1	73	14	108
2019	Student	53	23	18	4	1	1	0	77	5	99
2018	Indeterminate (permanent)	15	28	27	17	11	1	1	44	29	2555
2018	Term	23	28	27	10	8	0	3	53	19	101
2018	Casual	41	35	9	10	0	1	4	80	11	54
2017	Indeterminate (permanent)	15	28	24	20	12	1	1	43	32	3039
2017	Term	30	25	24	13	4	2	2	58	17	140
2017	Casual	34	34	18	7	5	0	2	69	12	70
2017	Student	44	23	13	8	4	4	4	73	13	52

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	29	23	13	9	1	1	54	22	3414
2019	Term	38	25	23	9	6	0	0	63	15	108
2019	Student	34	34	19	9	3	0	1	68	12	98
2018	Indeterminate (permanent)	18	27	26	16	11	1	1	46	28	2549
2018	Term	30	32	16	13	7	0	2	63	20	102
2018	Casual	38	24	9	18	6	0	4	65	25	53
2017	Indeterminate (permanent)	18	28	23	18	12	1	1	47	30	3040
2017	Term	34	28	23	7	7	1	0	63	14	139
2017	Casual	34	27	19	8	8	0	5	64	17	70
2017	Student	37	32	7	8	10	2	4	73	19	52

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	28	13	7	6	1	1	73	13	3417
2019	Term	55	25	6	7	5	0	1	81	13	108
2019	Casual	66	17	9	1	2	0	4	87	3	77
2019	Student	74	16	6	3	0	1	0	91	3	99

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	32	21	10	6	1	1	63	16	3413
2019	Term	54	24	16	4	3	0	0	78	6	107
2019	Student	57	29	10	2	1	1	0	87	3	98
2018	Indeterminate (permanent)	26	30	24	12	7	1	1	57	19	2544
2018	Term	32	26	22	14	4	0	2	59	19	102
2018	Casual	38	28	19	9	0	1	4	71	10	54
2017	Indeterminate (permanent)	26	32	22	11	7	1	1	59	19	3032
2017	Term	39	31	15	9	4	2	1	71	13	140
2017	Casual	31	39	14	7	6	0	4	72	13	71
2017	Student	39	35	8	8	4	2	4	79	13	52

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	59	21	10	4	3	0	2	82	7	3416
2019	Term	72	19	5	2	1	0	1	92	3	107
2019	Student	69	15	12	2	1	1	0	85	3	99
2018	Indeterminate (permanent)	55	22	12	6	4	0	2	79	10	2539
2018	Term	63	16	10	2	3	0	5	83	6	100
2018	Casual	64	17	6	4	4	0	4	85	8	54
2017	Indeterminate (permanent)	57	23	11	5	3	0	2	81	8	3043
2017	Term	60	20	13	4	2	1	1	81	6	140
2017	Casual	67	14	8	4	1	0	5	85	6	70
2017	Student	72	13	6	4	2	0	4	88	6	53

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	71	13	6	2	2	1	6	90	4	3409
2019	Term	81	14	1	3	0	0	1	96	3	108
2019	Student	73	11	9	1	1	0	4	88	2	98
2018	Indeterminate (permanent)	65	16	8	3	3	1	4	85	7	2544
2018	Term	58	16	13	3	0	1	9	82	3	102
2018	Casual	71	13	5	2	3	2	3	89	6	54

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	75	10	5	3	3	1	3	88	6	3427
2019	Term	81	8	3	2	2	0	3	93	4	108
2019	Student	81	6	3	1	2	3	4	93	3	99
2018	Indeterminate (permanent)	72	11	5	3	3	1	5	88	6	2553
2018	Term	71	8	7	6	1	0	7	85	7	102
2018	Casual	81	9	0	3	5	2	1	92	8	53
2017	Indeterminate (permanent)	74	10	5	3	3	1	3	88	6	3042
2017	Term	77	9	4	3	3	0	5	90	6	140
2017	Casual	78	6	5	1	4	0	5	89	6	70
2017	Student	77	4	0	4	0	6	10	95	5	53

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	64	21	7	3	2	0	2	87	5	3411
2019	Term	72	14	5	3	2	0	3	89	5	106
2019	Student	76	12	6	1	1	2	2	92	2	99
2018	Indeterminate (permanent)	62	23	8	3	2	0	2	87	5	2562
2018	Term	68	16	8	3	1	1	3	87	4	104
2018	Casual	83	3	8	0	4	0	2	88	5	54
2017	Indeterminate (permanent)	61	23	8	3	2	1	2	86	5	3041
2017	Term	68	22	4	4	1	0	1	91	5	139
2017	Casual	73	9	7	1	5	0	5	86	6	69
2017	Student	73	12	2	2	0	4	8	96	2	53

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	65	17	7	5	4	0	2	83	10	3418
2019	Term	71	16	6	3	2	1	1	88	6	108
2019	Student	74	13	5	2	1	2	3	91	3	99
2018	Indeterminate (permanent)	59	19	9	6	4	1	2	80	10	2556
2018	Term	66	20	5	4	4	0	2	87	8	104
2018	Casual	84	5	4	2	4	0	2	90	6	54
2017	Indeterminate (permanent)	63	18	8	4	4	1	2	83	8	3044
2017	Term	71	13	5	4	5	0	2	86	9	139
2017	Casual	73	13	4	1	3	1	5	92	4	70
2017	Student	65	16	6	2	0	4	8	91	2	53

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	62	12	4	2	1	0	19	92	3	3404
2019	Term	77	4	1	2	0	0	16	97	2	108
2019	Student	79	3	2	0	0	2	14	98	0	98
2018	Indeterminate (permanent)	56	13	5	2	0	1	23	90	3	2547
2018	Term	63	6	2	0	0	0	29	97	0	102
2018	Casual	66	3	0	2	0	0	29	97	3	51
2017	Indeterminate (permanent)	58	13	5	2	1	1	21	90	4	3041
2017	Term	71	4	1	1	0	0	23	98	1	140
2017	Casual	65	4	3	0	2	0	27	94	2	70
2017	Student	69	4	0	0	0	6	21	100	0	53

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	67	18	7	3	1	0	4	89	4	3418
2019	Term	81	13	2	1	0	0	3	97	1	106
2019	Student	82	5	1	3	1	3	5	94	4	98
2018	Indeterminate (permanent)	61	19	8	3	2	0	6	86	5	2554
2018	Term	70	17	6	2	2	0	3	90	4	102
2018	Casual	75	8	4	0	1	2	11	95	1	54
2017	Indeterminate (permanent)	62	19	8	2	1	1	6	87	4	3026
2017	Term	71	14	7	2	0	0	6	91	2	138
2017	Casual	78	9	1	0	2	1	9	97	2	69
2017	Student	69	12	2	0	0	4	14	98	0	53

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	75	13	4	2	2	1	2	91	4	3428
2019	Term	40	23	10	13	15	0	0	63	27	108
2019	Student	64	16	7	3	6	2	2	83	9	99
2018	Indeterminate (permanent)	69	16	6	2	2	1	4	89	5	2562
2018	Term	30	21	13	15	19	1	0	52	35	104
2018	Casual	25	8	28	0	29	1	9	36	33	53
2017	Indeterminate (permanent)	64	18	7	3	3	1	3	86	7	3044
2017	Term	28	17	19	18	18	0	1	45	36	140
2017	Casual	35	13	14	17	16	0	5	51	35	70
2017	Student	43	17	17	6	8	4	6	66	15	53

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	59	23	11	3	2	0	2	84	5	3424
2019	Term	64	20	7	7	0	0	2	86	8	107
2019	Student	52	27	10	4	3	1	3	82	7	99
2018	Indeterminate (permanent)	53	25	13	4	2	0	3	81	6	2558
2018	Term	50	28	11	3	5	1	2	81	8	104
2018	Casual	51	30	11	2	1	0	5	86	3	54
2017	Indeterminate (permanent)	54	26	12	4	2	0	2	82	6	3039
2017	Term	61	21	13	3	1	0	1	82	4	140
2017	Casual	47	27	21	0	3	0	2	75	3	70
2017	Student	54	19	11	6	0	0	10	81	6	53

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	33	34	13	4	0	0	49	17	3441
2019	Term	25	34	33	7	1	0	0	59	8	107
2019	Student	37	33	22	5	0	0	2	72	5	99
2018	Indeterminate (permanent)	12	31	37	14	5	0	0	44	19	2569
2018	Term	21	32	33	12	2	0	0	53	14	106
2018	Casual	31	39	27	2	2	0	0	69	4	55
2017	Indeterminate (permanent)	10	27	39	17	7	0	0	37	24	3047
2017	Term	15	36	38	5	7	0	0	50	12	140
2017	Casual	25	37	27	7	1	2	0	63	9	71
2017	Student	22	40	24	8	2	2	2	65	10	53

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	17	37	24	11	0	0	35	27	3411
2019	Term	3	15	33	28	19	0	1	48	18	108
2019	Student	5	2	35	25	29	2	1	56	7	99
2018	Indeterminate (permanent)	9	20	38	22	10	0	0	33	30	2539
2018	Term	6	10	47	18	20	0	0	37	16	104
2018	Casual	4	4	30	43	18	0	0	62	8	55
2017	Indeterminate (permanent)	9	22	38	21	9	0	0	30	32	3040
2017	Term	9	8	41	21	19	2	0	41	18	140
2017	Casual	0	14	36	32	19	0	0	50	14	71
2017	Student	4	10	26	38	19	0	4	58	14	53

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	39	17	5	2	4	0	74	8	3430
2019	Term	43	35	15	3	1	4	0	81	4	109
2019	Student	32	31	15	8	4	9	0	70	13	99
2018	Indeterminate (permanent)	24	37	22	7	4	6	0	65	11	2563
2018	Term	30	29	21	11	3	6	1	64	14	105
2018	Casual	37	18	20	14	1	9	2	62	16	54
2017	Indeterminate (permanent)	12	32	26	12	7	10	0	49	22	3044
2017	Term	16	31	19	9	13	11	0	53	26	140
2017	Casual	20	24	16	11	3	22	4	60	19	71
2017	Student	19	29	9	10	8	22	4	64	24	53

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	37	19	11	5	2	0	64	16	3428
2019	Term	39	34	15	8	1	4	0	75	9	109
2019	Student	44	28	13	6	2	7	0	77	9	98
2018	Indeterminate (permanent)	20	34	21	14	7	4	0	56	22	2565
2018	Term	27	33	16	10	9	4	0	63	20	106
2018	Casual	45	28	18	4	2	4	0	75	6	54
2017	Indeterminate (permanent)	12	33	22	16	11	4	0	48	29	3046
2017	Term	23	32	16	12	10	8	0	59	23	140
2017	Casual	25	38	15	7	4	9	1	70	13	71
2017	Student	28	33	18	6	10	4	2	65	17	53

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	3431
2019	Term	15	85	108
2019	Student	6	94	98
2017	Indeterminate (permanent)	16	84	3042
2017	Term	14	86	140
2017	Casual	18	82	71
2014	Indeterminate (permanent)	14	86	3871
2014	Term	10	90	160
2014	Casual	7	93	76

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	84	16	503
2019	Term	68	32	16
2017	Indeterminate (permanent)	72	28	483
2017	Term	72	28	19
2017	Casual	92	8	12
2014	Indeterminate (permanent)	77	23	526
2014	Term	81	19	16

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	29	5	6	4	0	0	85	10	413
2019	Term	57	18	7	18	0	0	0	75	18	11
2017	Indeterminate (permanent)	44	33	8	9	4	1	1	78	13	349
2017	Term	27	44	0	22	0	7	0	77	23	14
2017	Casual	43	40	0	0	8	0	8	91	9	11
2014	Indeterminate (permanent)	54	32	4	6	3	0	0	86	10	408
2014	Term	55	37	8	0	0	0	0	92	0	13

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	32	22	10	10	2	1	25	75	3424
2019	Term	27	35	20	9	7	0	2	28	72	108
2019	Student	35	23	17	9	11	4	0	37	63	99
2018	Indeterminate (permanent)	30	27	20	11	10	2	1	31	69	2576
2018	Term	24	24	23	16	12	0	2	24	76	106
2018	Casual	35	20	7	15	15	6	2	38	62	55
2017	Indeterminate (permanent)	31	25	19	11	9	4	2	33	67	3046
2017	Term	23	24	23	12	17	1	1	23	77	140
2017	Casual	21	19	16	20	19	1	4	22	78	71
2017	Student	34	21	21	10	11	3	0	35	65	53

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	57	43	2507
2019	Term	66	34	76
2019	Student	83	17	60

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	39	61	2473
2019	Term	41	59	74
2019	Student	58	42	59
2018	Indeterminate (permanent)	31	69	1738
2018	Term	34	66	79
2018	Casual	45	55	31

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	20	18	17	25	2	7	34	46	2459
2019	Term	16	37	15	15	15	0	2	54	31	73
2019	Student	14	41	17	14	12	2	2	56	26	59
2018	Indeterminate (permanent)	8	19	20	18	26	2	7	29	49	1740
2018	Term	12	19	22	13	23	2	9	35	41	78
2018	Casual	21	13	16	12	24	0	14	39	43	31
2017	Indeterminate (permanent)	8	18	19	18	25	2	11	29	49	1933
2017	Term	15	17	14	28	22	0	4	34	52	105
2017	Casual	17	27	13	18	13	6	6	50	35	52
2017	Student	30	22	3	15	22	5	3	56	40	33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	5	16	16	20	37	1	5	23	60	2457
2019	Term	13	23	15	25	16	4	4	39	44	73
2019	Casual	22	19	5	23	22	2	6	45	49	41
2019	Student	14	31	24	14	14	2	3	46	29	59
2018	Indeterminate (permanent)	4	11	15	21	44	1	3	16	68	1737
2018	Term	5	16	18	19	34	5	4	22	58	79
2018	Casual	3	13	17	11	41	0	13	19	61	31
2017	Indeterminate (permanent)	3	10	12	18	49	2	6	14	73	1935
2017	Term	7	13	9	14	54	1	3	20	71	105
2017	Casual	4	24	10	22	36	2	2	30	60	52
2017	Student	14	12	16	9	34	11	3	31	51	33

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	19	16	11	13	1	5	59	25	3376
2019	Term	55	11	10	8	4	2	10	75	13	107
2019	Student	52	15	7	3	4	4	14	83	9	98
2018	Indeterminate (permanent)	36	16	16	12	14	1	5	56	27	2566
2018	Term	42	21	14	10	5	0	8	69	16	103
2018	Casual	40	10	7	2	19	6	16	64	27	55

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Shared Services Canada by Question 93. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment