2019 Public Service Employee Survey Results for Shared Services Canada by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 43 6 11 3 0 0 79 15 3652
2019 Part-time 45 43 7 4 1 0 0 88 5 63
2017 Full-time 23 48 7 14 7 0 0 72 21 3224
2017 Part-time 48 41 2 7 1 1 0 90 8 84
2014 Full-time 24 41 7 17 10 0 0 65 28 4079
2014 Part-time 34 41 7 13 5 0 0 75 18 78

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 21 8 8 4 0 0 80 12 3646
2019 Part-time 53 22 11 11 0 2 1 78 11 63
2017 Full-time 53 23 8 10 5 0 1 77 15 3228
2017 Part-time 53 24 3 11 10 0 0 77 20 84
2014 Full-time 51 24 9 10 5 0 1 76 15 4075
2014 Part-time 60 24 3 9 4 0 0 84 14 78

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 47 32 8 8 5 0 0 80 13 3651
2019 Part-time 56 21 9 9 3 0 1 79 12 63
2017 Full-time 39 38 9 9 6 0 0 77 15 3230
2017 Part-time 52 35 3 5 3 0 2 90 8 83
2014 Full-time 39 35 9 10 6 0 0 75 16 4079
2014 Part-time 40 47 7 0 7 0 0 87 7 77

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 37 16 12 6 0 0 66 18 3637
2019 Part-time 30 42 8 9 4 0 7 77 14 63
2017 Full-time 20 35 16 15 13 0 1 55 29 3229
2017 Part-time 36 32 6 14 7 1 4 71 23 84
2014 Full-time 14 27 16 21 21 0 0 41 43 4079
2014 Part-time 26 33 11 15 9 0 7 63 26 78

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 34 10 6 2 0 0 81 8 3628
2019 Part-time 53 33 7 4 1 0 1 87 6 63
2017 Full-time 39 41 11 6 2 0 0 81 8 3220
2017 Part-time 59 23 9 4 2 1 2 85 6 82
2014 Full-time 36 39 13 8 4 0 0 75 11 4074
2014 Part-time 37 44 9 5 4 0 0 81 9 78

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 30 9 6 4 0 0 81 10 3648
2019 Part-time 61 30 7 0 0 0 2 93 0 63
2017 Full-time 43 33 11 8 5 0 0 76 13 3224
2017 Part-time 52 28 12 5 1 0 2 81 6 83
2014 Full-time 35 34 14 9 6 1 1 70 15 4075
2014 Part-time 45 35 10 7 3 0 1 80 9 78

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 36 14 9 6 0 0 71 15 3653
2019 Part-time 40 36 16 8 0 0 0 76 8 63
2017 Full-time 27 42 13 10 8 0 0 69 18 3226
2017 Part-time 26 42 21 4 6 0 0 69 10 84
2014 Full-time 20 42 16 12 10 0 0 62 22 4079
2014 Part-time 23 40 18 10 9 0 0 63 19 78

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 31 37 16 9 6 0 0 69 16 3650
2019 Part-time 49 28 19 4 0 0 0 77 4 63
2017 Full-time 24 34 19 12 10 0 0 59 23 3229
2017 Part-time 34 38 19 6 2 0 1 73 8 83
2014 Full-time 18 35 19 15 12 0 0 54 27 4076
2014 Part-time 25 21 32 10 9 2 0 48 20 78

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 38 17 12 6 0 0 65 18 3638
2019 Part-time 25 37 25 8 3 0 3 64 11 63
2017 Full-time 20 37 18 15 10 0 0 58 25 3226
2017 Part-time 24 40 18 12 7 0 0 64 18 84

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 39 38 12 7 4 0 0 77 11 3638
2019 Part-time 44 25 16 12 0 2 1 71 12 63
2017 Full-time 32 38 14 9 6 1 0 71 15 3229
2017 Part-time 38 42 11 5 3 1 0 80 8 84
2014 Full-time 28 39 14 9 7 1 0 69 17 4075
2014 Part-time 32 31 17 9 8 3 0 65 17 77

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 36 15 8 7 0 0 69 15 3648
2019 Part-time 39 35 25 1 0 0 0 74 1 63
2017 Full-time 24 36 17 12 10 1 0 61 22 3230
2017 Part-time 32 47 13 4 3 0 1 80 7 84

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 48 32 12 4 3 0 0 80 7 3622
2019 Part-time 50 29 19 2 0 0 0 79 2 63
2017 Full-time 43 36 12 5 4 0 0 80 9 3217
2017 Part-time 38 41 15 1 5 0 0 79 6 84
2014 Full-time 51 31 10 4 3 0 0 82 7 4078
2014 Part-time 42 43 12 1 1 0 0 86 3 78

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 37 13 10 6 0 0 71 16 3637
2019 Part-time 53 22 18 7 0 0 0 76 7 63
2017 Full-time 28 40 13 11 7 0 0 68 18 3218
2017 Part-time 28 45 12 9 4 0 1 74 14 84
2014 Full-time 19 39 15 14 12 0 0 59 26 4076
2014 Part-time 18 34 18 16 9 1 4 54 26 78

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 34 14 8 6 0 0 71 15 3648
2019 Part-time 53 22 20 5 0 0 0 75 5 63
2017 Full-time 32 35 17 9 7 0 0 67 16 3219
2017 Part-time 34 48 10 3 5 0 0 82 8 84
2014 Full-time 25 36 17 12 10 0 0 61 22 4074
2014 Part-time 28 39 18 9 6 0 0 67 15 78

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 38 15 9 5 0 0 71 14 3598
2019 Part-time 52 35 7 4 1 0 0 87 6 61
2017 Full-time 28 36 16 12 8 0 0 63 20 3223
2017 Part-time 41 39 13 4 4 0 0 79 8 84
2014 Full-time 23 36 17 13 11 0 0 59 24 4071
2014 Part-time 23 41 22 8 6 0 0 63 14 78

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 38 11 7 4 0 0 77 12 3658
2019 Part-time 51 41 6 1 0 0 0 93 1 62
2017 Full-time 32 39 14 9 6 0 0 71 15 3221
2017 Part-time 36 44 16 1 3 0 0 80 4 84
2014 Full-time 29 40 15 10 6 0 0 69 16 4076
2014 Part-time 28 39 19 9 5 0 0 67 14 78

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 36 35 16 8 5 0 1 72 13 3635
2019 Part-time 58 25 6 4 5 0 1 84 10 63
2017 Full-time 34 37 15 7 6 0 1 71 13 3228
2017 Part-time 41 41 13 4 1 0 0 82 5 82
2014 Full-time 32 36 18 8 6 0 1 69 13 4077
2014 Part-time 40 32 19 5 3 0 1 73 8 78

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 14 28 35 15 6 1 1 21 43 3655
2019 Part-time 5 28 32 16 11 2 6 29 36 63
2017 Full-time 16 29 34 13 5 1 2 18 47 3212
2017 Part-time 6 27 34 14 8 4 7 25 37 84
2014 Full-time 19 34 30 10 4 1 2 14 54 4066
2014 Part-time 18 22 24 19 5 3 9 27 46 78

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 14 25 30 18 11 2 1 29 40 3641
2019 Part-time 10 13 31 17 20 5 3 41 26 63
2017 Full-time 24 28 27 10 6 2 2 17 55 3211
2017 Part-time 16 17 34 9 12 7 5 24 37 84
2014 Full-time 31 31 23 8 5 2 1 13 63 4069
2014 Part-time 24 23 17 11 11 9 4 26 55 78

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 30 26 11 6 2 1 17 57 3647
2019 Part-time 20 17 26 18 11 2 5 32 40 63
2017 Full-time 30 30 24 9 4 2 2 13 62 3217
2017 Part-time 19 25 19 18 9 5 6 30 50 84
2014 Full-time 35 29 22 8 3 2 2 11 66 4066
2014 Part-time 29 28 23 7 5 4 4 13 62 78

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 12 19 32 23 11 1 1 35 32 3639
2019 Part-time 7 10 22 32 25 1 3 60 17 63
2017 Full-time 16 21 33 19 7 1 3 28 38 3203
2017 Part-time 4 8 26 36 19 4 5 59 12 84
2014 Full-time 17 21 32 20 7 1 2 28 39 4055
2014 Part-time 19 10 29 25 12 1 4 39 31 78

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 22 28 19 10 1 2 30 41 3651
2019 Part-time 13 18 14 20 24 3 7 49 35 63
2017 Full-time 22 27 27 13 7 2 3 20 52 3204
2017 Part-time 7 12 24 17 21 7 11 46 24 83
2014 Full-time 30 27 24 11 5 1 3 17 59 4064
2014 Part-time 11 18 28 18 10 5 10 33 34 78

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 13 20 27 21 14 3 2 37 34 3640
2019 Part-time 9 20 16 19 16 12 7 44 37 62
2017 Full-time 17 22 25 19 9 3 4 31 42 3204
2017 Part-time 10 16 21 11 20 11 12 40 33 84
2014 Full-time 16 19 25 22 11 3 5 36 37 4058
2014 Part-time 13 17 28 13 11 7 10 30 37 78

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 24 27 28 11 7 2 1 19 52 3649
2019 Part-time 9 22 25 19 15 5 4 38 34 63
2017 Full-time 28 26 28 10 5 2 2 15 56 3210
2017 Part-time 12 20 25 21 7 4 11 33 37 84
2014 Full-time 26 27 28 11 4 2 2 15 55 4073
2014 Part-time 20 21 34 11 7 3 3 20 43 78

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 6 13 33 29 17 1 2 47 19 3653
2019 Part-time 3 12 25 22 29 4 6 56 17 63
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 62 19 8 6 3 0 1 83 9 3651
2019 Part-time 57 24 5 9 0 1 3 85 10 62
2017 Full-time 57 22 8 6 5 0 2 81 11 3229
2017 Part-time 55 23 4 5 5 2 6 84 11 84
2014 Full-time 60 19 8 6 4 0 3 82 10 4078
2014 Part-time 59 25 1 7 4 1 3 87 11 78

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 28 15 6 4 5 4 72 11 3649
2019 Part-time 42 20 15 1 2 11 8 77 5 62
2017 Full-time 29 30 17 7 6 6 5 66 15 3227
2017 Part-time 35 26 9 3 1 10 16 82 6 84
2014 Full-time 34 30 15 7 6 4 4 69 14 4077
2014 Part-time 33 20 17 4 4 15 7 68 10 78

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 26 9 6 5 1 0 80 11 3648
2019 Part-time 64 17 7 3 5 3 1 84 8 62
2017 Full-time 45 30 11 7 5 1 1 77 12 3224
2017 Part-time 54 23 12 2 2 2 6 83 3 84
2014 Full-time 45 29 10 7 6 1 0 76 14 4078
2014 Part-time 46 33 8 7 1 5 0 83 8 78

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 29 7 5 2 0 0 87 7 3640
2019 Part-time 69 22 3 1 2 0 1 93 4 62
2017 Full-time 46 37 9 5 2 1 0 84 8 3216
2017 Part-time 61 23 7 6 0 1 2 87 7 83
2014 Full-time 43 40 9 5 2 1 0 83 8 4078
2014 Part-time 39 44 8 7 0 1 1 85 7 78

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 33 10 4 2 1 0 83 6 3652
2019 Part-time 63 22 9 2 0 0 4 88 3 62
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 25 13 3 2 1 2 81 6 3650
2019 Part-time 51 21 10 7 0 6 5 81 7 63

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 30 12 7 5 1 1 77 12 3652
2019 Part-time 46 26 10 13 1 1 3 75 15 63
2017 Full-time 39 33 13 8 6 1 1 73 14 3226
2017 Part-time 39 31 14 7 4 2 4 74 11 83
2014 Full-time 35 34 15 9 6 1 0 70 15 4079
2014 Part-time 39 27 15 5 8 4 1 70 14 78

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 25 12 4 4 1 0 80 8 3654
2019 Part-time 59 27 5 5 0 1 1 89 6 62
2017 Full-time 46 30 11 6 4 2 1 78 10 3228
2017 Part-time 56 29 6 4 2 2 2 89 5 84
2014 Full-time 41 31 13 6 5 2 1 74 12 4079
2014 Part-time 49 20 16 6 4 5 0 73 11 78

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 29 10 6 4 1 0 79 11 3639
2019 Part-time 63 23 4 6 3 0 1 87 9 63
2017 Full-time 42 32 11 7 5 1 1 76 13 3230
2017 Part-time 51 35 6 4 2 1 2 88 6 84
2014 Full-time 38 35 11 9 6 1 0 73 15 4077
2014 Part-time 44 30 12 7 5 3 0 76 12 78

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 81 11 4 1 1 0 1 93 3 3646
2019 Part-time 92 4 1 2 0 0 0 96 2 62
2017 Full-time 75 15 4 2 2 0 1 91 5 3228
2017 Part-time 73 15 3 3 6 0 2 89 8 84
2014 Full-time 73 15 5 2 3 0 2 90 5 4076
2014 Part-time 77 13 1 3 4 1 0 92 7 78

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 68 18 5 3 3 1 1 89 6 3650
2019 Part-time 86 9 1 0 1 1 1 97 2 62
2017 Full-time 57 24 7 4 4 3 2 85 8 3221
2017 Part-time 67 18 3 4 1 3 4 92 6 84
2014 Full-time 49 26 9 4 5 4 3 80 10 4078
2014 Part-time 57 20 3 3 5 5 7 88 9 78

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 65 20 8 3 3 1 0 86 6 3657
2019 Part-time 79 14 6 1 0 0 0 93 1 63
2017 Full-time 56 24 12 4 3 2 0 81 7 3226
2017 Part-time 65 24 6 1 0 1 3 93 1 84

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 58 25 9 5 4 0 0 83 9 3657
2019 Part-time 66 23 6 5 0 0 0 89 5 63
2017 Full-time 52 26 11 6 4 1 0 79 10 3225
2017 Part-time 60 28 5 4 1 1 2 90 5 83
2014 Full-time 47 29 11 7 6 0 0 76 12 4076
2014 Part-time 52 21 9 8 5 4 0 77 14 78
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 31 19 7 5 8 0 67 13 3638
2019 Part-time 52 25 8 5 2 7 0 83 8 63
2017 Full-time 21 27 21 10 7 13 0 56 20 3230
2017 Part-time 40 24 13 2 2 16 3 79 4 84
2014 Full-time 19 30 22 9 8 12 0 56 19 4078
2014 Part-time 24 25 24 4 4 20 0 62 9 78

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 30 20 13 8 3 0 58 21 3636
2019 Part-time 43 26 16 10 2 3 0 71 12 62
2017 Full-time 17 25 21 18 16 3 0 44 34 3230
2017 Part-time 37 26 15 13 2 4 3 68 16 84
2014 Full-time 13 25 22 19 17 4 0 40 37 4078
2014 Part-time 23 20 27 13 9 8 0 47 24 78

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 19 28 23 15 9 6 0 50 26 3629
2019 Part-time 36 23 16 16 1 8 0 64 19 63
2017 Full-time 11 22 23 19 18 6 0 36 39 3221
2017 Part-time 28 19 16 16 2 15 3 58 23 84
2014 Full-time 8 20 23 22 20 6 0 30 45 4074
2014 Part-time 18 20 20 21 13 9 0 41 37 78

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 30 20 17 11 3 0 51 28 3635
2019 Part-time 36 22 21 11 7 5 0 60 18 63
2017 Full-time 13 26 19 20 18 4 0 40 40 3227
2017 Part-time 24 30 18 12 6 8 3 60 20 84
2014 Full-time 9 24 19 23 21 3 0 34 46 4075
2014 Part-time 18 21 26 11 17 8 0 42 30 78

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 26 12 4 2 6 1 81 7 3656
2019 Part-time 59 23 7 7 0 4 0 85 7 63
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 41 18 8 4 1 0 70 12 3656
2019 Part-time 39 35 10 11 1 4 0 77 13 63
2017 Full-time 17 36 22 14 10 1 0 54 24 3228
2017 Part-time 30 44 11 8 3 2 2 78 11 83
2014 Full-time 18 37 20 13 10 1 0 56 23 4078
2014 Part-time 28 37 15 10 8 3 0 67 18 78

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 14 30 24 20 9 2 0 45 30 3632
2019 Part-time 26 31 16 16 8 4 0 59 25 63

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 35 16 8 5 3 1 70 13 3647
2019 Part-time 36 32 13 4 7 8 0 74 12 62
2017 Full-time 30 36 14 9 6 4 1 69 16 3224
2017 Part-time 31 28 11 9 9 9 3 66 21 84
2014 Full-time 26 35 14 12 7 5 1 65 20 4072
2014 Part-time 19 47 12 12 2 6 2 71 15 78

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 35 21 6 3 2 0 70 9 3643
2019 Part-time 46 27 21 3 3 1 0 73 6 62

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 25 22 10 10 10 2 52 23 3640
2019 Part-time 36 16 13 13 5 14 3 63 22 63
2017 Full-time 17 22 21 12 13 12 3 45 30 3222
2017 Part-time 22 17 19 7 10 18 6 52 23 84
2014 Full-time 12 22 21 15 15 13 3 40 35 4076
2014 Part-time 20 24 13 11 1 19 12 64 17 78

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 33 19 11 9 2 0 60 20 3646
2019 Part-time 44 20 14 9 6 6 1 69 15 63
2017 Full-time 18 29 20 15 15 3 0 48 31 3226
2017 Part-time 38 26 9 11 3 7 5 73 17 84
2014 Full-time 12 23 19 21 21 3 0 36 44 4074
2014 Part-time 17 24 17 21 5 9 7 49 31 78

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 28 15 12 15 2 1 56 29 3652
2019 Part-time 30 27 9 12 9 3 12 66 24 63
2017 Full-time 19 26 15 15 21 3 1 46 38 3225
2017 Part-time 36 23 8 8 7 6 12 72 17 84
2014 Full-time 11 21 16 19 29 3 1 33 51 4078
2014 Part-time 14 18 15 7 20 5 21 44 36 78

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 56 23 11 4 2 1 4 83 6 3648
2019 Part-time 51 21 12 7 1 0 8 78 9 63

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 11 8 5 6 2 11 78 12 3648
2019 Part-time 60 14 8 0 6 0 12 84 7 63

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 47 23 14 6 4 2 3 74 11 3641
2019 Part-time 49 19 15 1 3 1 11 78 5 63

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 21 15 7 5 3 4 70 13 3636
2019 Part-time 41 30 7 1 3 4 14 87 5 63

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 52 14 11 7 7 3 6 72 16 3638
2019 Part-time 58 11 8 4 4 2 12 81 10 63

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 66 15 7 3 2 2 4 87 5 3632
2019 Part-time 75 10 3 0 0 1 10 96 0 61

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 74 8 4 2 3 4 4 90 5 3631
2019 Part-time 85 1 0 4 1 4 4 94 6 61

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 77 6 3 1 1 3 8 93 3 3642
2019 Part-time 74 8 1 1 2 1 11 94 4 63

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 38 21 9 5 4 0 64 14 3650
2019 Part-time 31 45 14 5 0 4 0 80 6 63
2017 Full-time 18 33 25 11 7 5 0 54 20 3227
2017 Part-time 35 25 21 6 5 6 2 66 11 84

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 36 14 5 2 3 0 78 7 3634
2019 Part-time 62 23 14 0 0 1 0 86 0 63
2017 Full-time 32 39 17 4 2 5 0 75 7 3222
2017 Part-time 53 33 4 2 0 6 2 93 3 84
2014 Full-time 33 36 16 5 3 7 0 74 9 4076
2014 Part-time 43 29 12 4 3 9 1 80 7 78

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 42 32 15 3 2 5 1 79 5 3644
2019 Part-time 55 30 13 0 0 1 0 87 0 62
2017 Full-time 31 32 21 5 3 8 1 69 9 3221
2017 Part-time 42 23 14 6 3 9 3 73 11 84
2014 Full-time 33 32 18 3 3 10 1 72 8 4076
2014 Part-time 31 35 17 0 4 11 1 76 5 78

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 48 35 11 4 2 0 0 83 6 3647
2019 Part-time 64 27 6 4 0 0 0 91 4 63
2017 Full-time 34 40 15 7 4 1 0 74 11 3225
2017 Part-time 61 28 5 3 2 0 2 91 4 84
2014 Full-time 35 37 15 7 5 1 0 73 12 4074
2014 Part-time 48 35 9 4 4 0 0 83 8 78

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 29 18 11 8 1 0 63 19 3649
2019 Part-time 48 27 16 10 0 0 0 74 10 63
2017 Full-time 19 26 21 16 17 1 0 45 33 3220
2017 Part-time 38 24 22 8 5 1 2 64 14 83
2014 Full-time 14 26 23 18 18 1 0 41 37 4078
2014 Part-time 25 27 23 11 13 1 0 53 24 78

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 32 17 12 8 1 0 64 19 3630
2019 Part-time 43 28 19 11 0 0 0 70 11 62
2017 Full-time 18 28 20 17 16 1 0 46 33 3217
2017 Part-time 33 33 19 7 6 1 2 68 13 83
2014 Full-time 14 28 21 19 18 0 0 42 37 4076
2014 Part-time 24 31 20 13 11 1 0 55 25 78

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 24 20 12 10 3 0 56 23 3650
2019 Part-time 44 25 13 12 1 1 2 72 14 63
2017 Full-time 18 22 22 15 18 4 0 43 35 3226
2017 Part-time 33 17 16 15 10 5 4 55 28 84
2014 Full-time 16 21 22 17 19 4 1 39 38 4075
2014 Part-time 19 17 14 15 13 13 9 46 36 78
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Full-time 29 33 38 3659
2019 Part-time 30 43 27 63
2017 Full-time 29 32 39 3226
2017 Part-time 40 26 34 84
2014 Full-time 31 30 39 4076
2014 Part-time 32 16 52 78

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Full-time 15 33 38 4 6 5 1069
2019 Part-time 19 10 21 6 40 5 20
2017 Full-time 17 27 43 5 2 5 932
2017 Part-time 14 8 22 4 47 5 33
2014 Full-time 15 24 46 8 9999 7 1262
2014 Part-time 33 7 15 17 9999 28 25
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 44 9 5 2 1 2 83 7 3641
2019 Part-time 40 28 7 12 0 5 8 79 14 62

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 25 9 2 1 4 2 87 3 3643
2019 Part-time 61 15 6 2 0 12 4 90 3 62
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 12 88 3654
2019 Part-time 11 89 63

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 15 20 4 4 27 9 56 12 3655
2019 Part-time 22 8 13 4 0 40 13 65 8 63
2017 Full-time 14 15 22 4 5 31 10 49 15 3225
2017 Part-time 18 10 10 1 2 38 21 69 6 84
2014 Full-time 12 14 23 4 5 33 9 44 16 4075
2014 Part-time 16 8 15 4 4 33 20 52 16 78

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 36 28 17 4 3 12 1 73 7 3655
2019 Part-time 38 19 16 4 0 21 1 75 5 62
2017 Full-time 23 27 22 5 4 17 2 63 10 3226
2017 Part-time 32 19 12 4 0 25 7 76 6 84
2014 Full-time 18 24 24 5 4 23 2 56 12 4077
2014 Part-time 30 20 10 4 4 26 6 74 12 78
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 6 94 3655
2019 Part-time 0 100 63

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 33 67 210

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 74 26 210

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 4 96 210

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 210

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 13 87 210

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 7 93 210

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 13 87 210

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 22 78 207

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 21 79 207

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 13 87 207

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 5 95 207

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 27 73 207

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 34 66 207

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 5 95 207

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 7 93 207

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 10 90 207

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 207

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 19 81 207

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 23 77 207

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 33 67 205

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 19 81 205

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 8 92 205

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 12 88 205

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 5 95 205

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 4 96 205

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 11 89 205

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 9 91 205

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 50 50 205

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 5 95 183

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 13 87 183

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 4 96 183

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 5 95 183

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 4 96 183

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 14 86 183

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 9 91 183

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 12 88 183

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 28 72 183

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 12 88 183

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 46 54 183

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 3 97 183

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 61 39 183

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 6 94 183

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 10 90 183

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 22 14 21 2 2 30 8 58 8 3653
2019 Part-time 27 9 13 1 0 39 11 72 3 61
2017 Full-time 14 15 22 2 3 36 8 52 9 3221
2017 Part-time 16 14 5 1 2 42 21 79 7 84
2014 Full-time 12 14 23 3 3 38 8 47 10 4076
2014 Part-time 22 7 17 3 1 31 19 58 8 78

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 36 26 18 3 2 13 2 73 6 3648
2019 Part-time 41 16 17 1 0 22 3 76 2 63
2017 Full-time 24 27 21 3 2 20 2 66 7 3222
2017 Part-time 32 23 4 1 3 24 14 88 6 84
2014 Full-time 19 24 23 3 3 26 2 61 8 4074
2014 Part-time 33 16 14 3 1 27 7 73 6 78
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 25 22 12 15 0 1 51 27 3650
2019 Part-time 30 17 24 14 15 0 0 47 29 63
2017 Full-time 20 25 21 15 17 0 2 47 32 3223
2017 Part-time 18 19 21 12 27 0 3 38 40 84

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 28 25 14 9 0 1 51 23 3645
2019 Part-time 51 28 11 6 5 0 0 78 11 63
2017 Full-time 19 27 26 16 11 0 1 46 28 3223
2017 Part-time 37 26 24 6 5 0 3 65 11 84

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 30 21 14 8 0 1 56 23 3628
2019 Part-time 52 20 16 8 4 0 0 72 12 63
2017 Full-time 20 27 24 16 11 0 1 48 27 3213
2017 Part-time 43 25 18 6 5 0 4 70 12 84

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 25 22 17 14 1 1 47 31 3633
2019 Part-time 41 16 16 14 8 0 4 60 23 63
2017 Full-time 16 22 23 19 17 1 1 39 37 3220
2017 Part-time 34 17 27 12 5 1 4 54 18 84

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 25 12 6 4 0 4 78 10 3642
2019 Part-time 67 16 7 0 1 0 9 91 2 63
2017 Full-time 40 27 14 7 5 1 7 72 13 3217
2017 Part-time 41 24 13 5 3 0 15 76 9 84

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 39 29 17 8 6 0 1 68 14 3646
2019 Part-time 47 35 10 6 1 0 1 82 7 63
2017 Full-time 32 29 21 10 6 1 1 62 16 3220
2017 Part-time 39 23 16 13 3 0 6 66 17 83

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 35 19 9 6 1 1 66 15 3641
2019 Part-time 55 24 19 3 0 0 0 79 3 63
2017 Full-time 24 31 23 12 7 1 2 56 20 3213
2017 Part-time 41 23 14 9 6 1 6 69 16 83

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 31 24 14 9 1 1 52 23 3640
2019 Part-time 37 30 25 7 0 1 0 68 7 63
2017 Full-time 16 28 24 19 11 1 1 44 31 3218
2017 Part-time 34 30 19 10 3 0 3 66 14 83

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 29 23 12 9 1 1 55 21 3632
2019 Part-time 37 24 26 8 5 0 0 61 13 63
2017 Full-time 19 28 23 17 12 1 1 48 29 3218
2017 Part-time 34 27 14 12 9 0 4 63 22 82

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 27 13 7 6 1 1 74 13 3634
2019 Part-time 61 21 14 4 0 0 0 82 4 63

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 31 20 9 6 1 1 65 15 3629
2019 Part-time 47 38 11 4 0 0 0 85 4 62
2017 Full-time 27 32 21 11 7 1 1 60 18 3212
2017 Part-time 38 26 13 14 3 0 4 67 18 83

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 60 21 10 3 3 0 2 83 6 3633
2019 Part-time 65 21 7 3 1 0 3 89 4 62
2017 Full-time 57 22 11 4 3 0 2 81 7 3224
2017 Part-time 66 16 5 6 0 0 7 88 7 83

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 71 13 6 2 2 1 6 90 4 3627
2019 Part-time 78 10 4 1 0 1 4 94 2 62
2017 Full-time 74 10 5 3 3 1 4 88 6 3224
2017 Part-time 80 5 3 3 3 2 4 90 7 82

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 76 9 5 2 3 1 3 89 6 3644
2019 Part-time 82 10 1 0 3 2 1 96 3 63
2017 Full-time 61 22 8 3 2 1 2 86 5 3218
2017 Part-time 70 16 3 3 3 0 4 90 7 83

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 65 21 7 3 2 0 2 88 5 3627
2019 Part-time 78 15 3 1 0 2 0 96 1 63
2017 Full-time 64 17 8 4 4 1 2 84 8 3222
2017 Part-time 67 17 6 2 4 0 5 88 6 83

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 65 16 7 5 4 0 2 84 9 3635
2019 Part-time 79 9 8 1 0 2 0 90 1 63
2017 Full-time 59 12 5 2 1 1 21 90 4 3222
2017 Part-time 65 5 1 0 2 3 24 96 3 83

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 63 11 4 2 1 0 19 92 3 3621
2019 Part-time 76 10 1 0 0 4 9 98 0 63
2017 Full-time 63 19 8 2 1 1 6 87 4 3203
2017 Part-time 74 14 3 0 2 2 6 95 2 83

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 69 17 6 3 1 0 4 90 4 3633
2019 Part-time 79 14 2 1 0 4 0 97 2 60
2017 Full-time 62 18 8 4 4 1 3 83 9 3224
2017 Part-time 52 14 15 6 6 0 6 71 13 83

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 73 14 5 2 3 1 2 90 5 3646
2019 Part-time 64 13 9 5 8 0 1 78 13 63
2017 Full-time 54 25 12 4 2 0 3 82 6 3220
2017 Part-time 53 28 10 3 2 0 5 84 5 83

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 23 11 3 2 0 2 84 5 3641
2019 Part-time 54 23 13 1 5 1 2 80 6 63

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 33 33 12 4 0 0 51 16 3659
2019 Part-time 33 39 19 8 1 0 0 72 9 63
2017 Full-time 10 28 39 16 7 0 0 38 23 3227
2017 Part-time 22 33 34 5 2 3 0 57 8 84

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 9 17 37 24 12 0 0 37 26 3629
2019 Part-time 7 7 44 24 19 0 0 42 13 63
2017 Full-time 9 22 38 21 9 0 0 31 31 3219
2017 Part-time 3 12 35 33 15 0 3 49 15 84

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 38 17 5 2 4 0 75 8 3648
2019 Part-time 36 28 23 0 3 10 0 71 3 63
2017 Full-time 12 32 26 12 8 10 0 49 22 3224
2017 Part-time 17 35 12 7 5 21 3 68 17 84

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 36 19 10 5 2 0 65 16 3647
2019 Part-time 35 25 27 4 0 9 0 66 5 62
2017 Full-time 13 33 22 16 11 4 0 49 29 3226
2017 Part-time 23 38 18 4 7 8 2 68 12 84
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 14 86 3649
2019 Part-time 18 82 62
2017 Full-time 16 84 3222
2017 Part-time 16 84 83
2014 Full-time 13 87 4068
2014 Part-time 19 81 78

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 83 17 515
2019 Part-time 77 23 13
2017 Full-time 72 28 500
2017 Part-time 71 29 14
2014 Full-time 78 22 538
2014 Part-time 54 46 15
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 31 21 10 10 2 1 25 75 3644
2019 Part-time 30 30 23 11 7 0 0 30 70 62
2017 Full-time 30 25 19 11 9 4 2 32 68 3227
2017 Part-time 24 23 19 12 20 1 1 24 76 84

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 58 42 2641
2019 Part-time 76 24 43

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 40 60 2605
2019 Part-time 50 50 42

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 11 21 18 17 24 2 7 35 45 2590
2019 Part-time 20 34 17 16 8 2 2 57 25 42
2017 Full-time 8 18 18 18 25 2 10 30 49 2062
2017 Part-time 20 16 9 23 18 8 6 42 48 63

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 6 16 16 19 36 1 5 24 59 2588
2019 Part-time 16 35 8 18 21 2 0 52 39 42
2017 Full-time 3 11 12 18 49 2 5 15 72 2064
2017 Part-time 12 9 10 19 40 7 2 23 66 63

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 19 15 10 12 1 6 60 24 3593
2019 Part-time 48 17 13 5 7 0 9 71 14 62
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