2019 Public Service Employee Survey Results for Shared Services Canada by Question 106. Are you an Aboriginal person?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 36 36 7 15 6 0 0 72 21 112
2019 Non-Aboriginal 37 43 6 11 3 0 0 80 14 3588
2017 Aboriginal 29 40 5 16 10 0 0 69 26 112
2017 Non-Aboriginal 24 48 7 14 7 0 0 72 20 3188
2014 Aboriginal 23 43 6 17 11 1 0 66 28 115
2014 Non-Aboriginal 24 41 7 17 10 0 0 65 28 4025

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 54 24 10 8 3 1 0 78 12 112
2019 Non-Aboriginal 59 21 8 8 4 0 0 80 12 3582
2017 Aboriginal 57 19 8 8 7 0 1 76 15 111
2017 Non-Aboriginal 53 23 8 10 5 0 1 77 15 3194
2014 Aboriginal 51 26 12 6 3 1 2 79 9 115
2014 Non-Aboriginal 51 24 8 10 5 0 1 76 15 4021

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 43 26 8 13 8 0 1 71 21 112
2019 Non-Aboriginal 48 32 8 8 4 0 0 80 12 3587
2017 Aboriginal 43 29 9 10 8 0 1 73 18 112
2017 Non-Aboriginal 39 38 8 9 5 0 0 77 14 3194
2014 Aboriginal 26 43 11 14 6 0 0 69 20 115
2014 Non-Aboriginal 40 35 9 10 6 0 0 75 16 4024

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 31 28 20 11 8 1 1 61 19 112
2019 Non-Aboriginal 29 37 15 12 6 0 1 67 18 3573
2018 Aboriginal 18 31 19 17 14 0 1 50 31 95
2018 Non-Aboriginal 20 37 16 16 10 0 1 58 26 2634
2017 Aboriginal 24 30 9 14 23 0 0 54 37 112
2017 Non-Aboriginal 20 35 16 15 13 0 1 55 28 3194
2014 Aboriginal 17 24 18 23 17 0 1 41 41 115
2014 Non-Aboriginal 14 27 16 21 21 0 1 42 42 4025

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 47 35 10 4 3 0 2 84 7 110
2019 Non-Aboriginal 46 34 10 6 2 0 0 81 8 3566
2017 Aboriginal 41 37 11 4 7 0 0 78 12 111
2017 Non-Aboriginal 40 41 11 6 2 0 0 81 8 3184
2014 Aboriginal 32 41 15 8 3 1 0 74 11 115
2014 Non-Aboriginal 36 39 13 8 4 0 0 75 11 4020

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 52 21 16 9 2 1 0 73 11 112
2019 Non-Aboriginal 51 30 8 6 4 0 0 82 10 3584
2018 Aboriginal 38 32 19 7 4 0 0 70 11 93
2018 Non-Aboriginal 47 32 10 6 5 0 0 79 11 2623
2017 Aboriginal 41 32 12 7 7 0 0 74 14 112
2017 Non-Aboriginal 43 33 11 8 5 0 1 77 12 3188
2014 Aboriginal 37 37 10 7 8 0 0 75 15 115
2014 Non-Aboriginal 35 34 14 9 6 1 1 70 15 4021

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 33 35 15 13 3 1 0 68 16 112
2019 Non-Aboriginal 35 36 14 9 6 0 0 71 15 3590
2018 Aboriginal 29 33 12 17 9 0 0 62 26 95
2018 Non-Aboriginal 28 41 13 10 7 0 0 70 17 2623
2017 Aboriginal 33 35 9 9 14 0 0 68 23 112
2017 Non-Aboriginal 26 42 14 10 8 0 0 69 18 3191
2014 Aboriginal 20 37 22 10 11 0 0 57 21 115
2014 Non-Aboriginal 20 42 16 12 10 0 0 63 22 4025

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 35 21 27 12 5 1 0 56 17 112
2019 Non-Aboriginal 32 37 15 9 6 0 0 69 15 3587
2018 Aboriginal 27 26 18 21 7 0 1 54 28 95
2018 Non-Aboriginal 28 33 18 12 9 0 0 61 20 2634
2017 Aboriginal 25 30 20 12 13 0 0 55 25 112
2017 Non-Aboriginal 24 35 19 12 10 0 0 59 22 3193
2014 Aboriginal 23 29 22 14 12 0 0 51 26 115
2014 Non-Aboriginal 19 35 19 14 12 0 0 54 26 4022

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 25 28 23 18 6 0 0 53 24 112
2019 Non-Aboriginal 27 38 17 12 6 0 0 65 18 3575
2018 Aboriginal 22 31 16 21 8 0 1 54 30 95
2018 Non-Aboriginal 23 36 17 14 9 0 0 60 23 2637
2017 Aboriginal 25 37 14 14 11 0 0 62 24 112
2017 Non-Aboriginal 20 38 18 14 10 0 0 58 24 3192

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 39 42 10 6 2 1 0 81 9 112
2019 Non-Aboriginal 39 38 12 7 4 0 0 77 11 3574
2018 Aboriginal 41 31 17 7 2 1 0 73 10 95
2018 Non-Aboriginal 37 40 13 6 4 1 0 78 10 2634
2017 Aboriginal 34 39 10 10 6 1 0 74 16 112
2017 Non-Aboriginal 33 38 14 9 6 1 0 71 15 3194
2014 Aboriginal 33 35 16 9 3 4 0 70 13 115
2014 Non-Aboriginal 28 39 14 9 8 1 0 69 17 4020

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 33 26 19 15 6 0 0 60 21 112
2019 Non-Aboriginal 34 36 15 8 7 0 0 70 15 3584
2018 Aboriginal 30 27 17 15 10 0 0 57 26 95
2018 Non-Aboriginal 29 37 16 11 8 0 0 66 19 2633
2017 Aboriginal 25 30 20 9 16 0 0 55 25 112
2017 Non-Aboriginal 24 37 17 12 9 1 0 61 21 3195

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 45 30 20 4 1 0 0 75 5 112
2019 Non-Aboriginal 48 32 12 4 3 0 0 81 7 3559
2018 Aboriginal 45 33 14 5 2 0 0 78 7 92
2018 Non-Aboriginal 44 35 13 5 3 0 0 79 8 2619
2017 Aboriginal 42 37 12 8 2 0 0 78 10 112
2017 Non-Aboriginal 43 36 12 5 4 0 0 80 8 3182
2014 Aboriginal 49 35 8 3 5 0 0 84 8 115
2014 Non-Aboriginal 51 31 10 4 3 0 0 82 7 4024

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 28 35 18 13 6 0 0 64 19 112
2019 Non-Aboriginal 34 37 13 9 6 0 0 71 15 3573
2018 Aboriginal 24 35 16 18 8 0 0 58 25 95
2018 Non-Aboriginal 28 38 16 11 7 0 0 67 18 2623
2017 Aboriginal 28 39 8 12 13 0 0 67 25 112
2017 Non-Aboriginal 28 40 14 11 7 0 0 68 18 3183
2014 Aboriginal 21 38 14 14 13 0 0 59 27 115
2014 Non-Aboriginal 19 39 15 14 12 0 0 58 26 4022

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 32 36 15 14 4 0 0 68 18 112
2019 Non-Aboriginal 37 34 15 8 6 0 0 71 14 3585
2018 Aboriginal 28 29 17 18 6 0 1 58 24 95
2018 Non-Aboriginal 32 35 17 8 7 0 0 68 16 2613
2017 Aboriginal 35 34 15 5 10 0 0 69 16 112
2017 Non-Aboriginal 32 35 17 9 7 0 0 67 16 3184
2014 Aboriginal 25 36 13 14 11 0 0 62 25 115
2014 Non-Aboriginal 25 36 17 11 10 0 0 61 22 4020

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 39 15 13 3 0 0 69 16 111
2019 Non-Aboriginal 33 38 14 9 5 0 0 72 14 3535
2018 Aboriginal 25 35 17 15 7 0 1 61 22 95
2018 Non-Aboriginal 28 35 17 11 8 0 0 64 19 2629
2017 Aboriginal 27 31 16 11 14 1 0 59 25 112
2017 Non-Aboriginal 28 36 16 12 8 0 0 64 19 3188
2014 Aboriginal 20 36 17 18 9 0 0 57 26 115
2014 Non-Aboriginal 23 36 17 13 11 0 0 59 23 4017

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 35 37 14 10 2 1 0 73 12 111
2019 Non-Aboriginal 39 38 11 7 4 0 0 77 12 3594
2018 Aboriginal 35 31 12 15 7 0 0 66 22 95
2018 Non-Aboriginal 34 40 13 8 5 0 0 74 13 2635
2017 Aboriginal 34 35 13 11 7 0 0 69 19 112
2017 Non-Aboriginal 32 39 14 9 6 0 0 71 15 3186
2014 Aboriginal 28 37 20 9 6 0 0 65 15 115
2014 Non-Aboriginal 29 40 15 10 6 0 0 70 16 4022

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 32 32 19 12 5 0 0 64 17 112
2019 Non-Aboriginal 37 35 15 7 5 0 1 72 12 3571
2018 Aboriginal 33 31 14 13 9 0 0 64 22 95
2018 Non-Aboriginal 35 33 17 9 5 0 1 68 15 2641
2017 Aboriginal 26 49 12 6 7 0 0 75 13 112
2017 Non-Aboriginal 34 36 15 7 5 0 1 72 13 3191
2014 Aboriginal 28 33 21 12 5 1 0 62 17 114
2014 Non-Aboriginal 33 35 18 7 6 0 1 69 13 4024

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 19 28 32 12 8 2 0 20 48 112
2019 Non-Aboriginal 14 28 35 15 6 1 1 22 42 3592
2018 Aboriginal 19 31 34 14 2 0 0 15 50 95
2018 Non-Aboriginal 15 30 35 13 5 1 1 18 46 2638
2017 Aboriginal 15 35 28 16 5 1 1 21 51 110
2017 Non-Aboriginal 15 29 34 13 5 1 2 18 46 3179
2014 Aboriginal 18 43 26 9 4 1 0 13 61 115
2014 Non-Aboriginal 19 33 30 10 4 1 2 15 54 4012

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 20 29 24 13 11 1 1 25 50 111
2019 Non-Aboriginal 14 24 30 18 11 2 1 30 40 3580
2018 Aboriginal 26 22 29 17 6 0 0 23 48 95
2018 Non-Aboriginal 18 27 29 15 7 2 1 23 47 2629
2017 Aboriginal 27 25 25 14 6 3 1 20 54 110
2017 Non-Aboriginal 24 28 27 10 6 2 2 17 54 3178
2014 Aboriginal 30 31 24 10 4 1 0 15 61 115
2014 Non-Aboriginal 31 30 23 8 5 2 1 13 63 4015

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 29 22 27 10 9 2 0 19 53 112
2019 Non-Aboriginal 25 30 26 11 6 2 1 17 57 3583
2018 Aboriginal 32 32 25 7 3 0 1 10 65 95
2018 Non-Aboriginal 30 30 24 10 4 2 1 15 61 2628
2017 Aboriginal 30 31 20 11 7 0 1 19 61 111
2017 Non-Aboriginal 29 29 24 9 4 2 2 14 62 3183
2014 Aboriginal 31 32 23 9 3 1 1 13 64 115
2014 Non-Aboriginal 35 29 23 8 3 2 2 11 66 4012

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 12 20 28 27 11 1 0 39 32 112
2019 Non-Aboriginal 12 19 32 23 11 1 1 36 32 3575
2018 Aboriginal 18 24 35 19 5 0 0 24 41 95
2018 Non-Aboriginal 13 20 33 22 8 1 1 31 35 2623
2017 Aboriginal 13 20 42 17 6 1 1 24 33 109
2017 Non-Aboriginal 15 21 32 20 8 1 3 29 37 3171
2014 Aboriginal 19 21 27 22 8 1 2 31 41 115
2014 Non-Aboriginal 17 20 32 20 7 1 2 28 39 4001

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 21 25 25 18 9 2 1 28 47 110
2019 Non-Aboriginal 17 22 28 19 10 1 2 30 40 3589
2018 Aboriginal 31 28 20 11 8 1 1 20 60 94
2018 Non-Aboriginal 20 26 27 16 7 2 2 24 48 2637
2017 Aboriginal 24 29 29 6 9 2 1 16 54 111
2017 Non-Aboriginal 21 27 27 13 7 2 3 21 51 3169
2014 Aboriginal 26 28 27 12 4 1 3 16 56 115
2014 Non-Aboriginal 29 27 24 11 5 1 3 17 58 4010

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 14 27 20 24 13 3 1 38 42 112
2019 Non-Aboriginal 13 19 27 21 14 3 2 37 34 3575
2018 Aboriginal 27 18 19 28 3 4 1 33 47 95
2018 Non-Aboriginal 15 22 28 20 10 3 3 32 39 2621
2017 Aboriginal 13 23 31 13 12 3 4 28 39 110
2017 Non-Aboriginal 17 22 25 19 10 3 4 31 42 3171
2014 Aboriginal 16 21 23 23 8 3 5 34 40 113
2014 Non-Aboriginal 16 18 25 21 11 3 5 36 37 4006

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 27 24 21 15 10 1 2 26 52 112
2019 Non-Aboriginal 23 27 28 11 7 2 1 19 52 3585
2018 Aboriginal 29 33 22 13 2 0 1 15 62 95
2018 Non-Aboriginal 27 27 28 11 4 2 1 16 56 2639
2017 Aboriginal 22 31 29 12 6 0 0 18 53 110
2017 Non-Aboriginal 27 26 28 10 5 2 2 15 56 3177
2014 Aboriginal 25 30 26 11 7 2 1 18 56 115
2014 Non-Aboriginal 26 27 28 11 4 2 2 15 55 4019

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 7 14 24 35 18 2 0 54 22 112
2019 Non-Aboriginal 6 13 34 29 17 1 2 47 19 3589
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 58 20 10 7 6 0 0 77 13 112
2019 Non-Aboriginal 62 20 8 6 3 0 1 83 9 3586
2017 Aboriginal 64 19 5 3 6 1 2 86 9 112
2017 Non-Aboriginal 57 22 8 6 5 0 2 81 11 3193
2014 Aboriginal 55 20 9 3 6 1 6 81 10 115
2014 Non-Aboriginal 60 19 7 6 4 0 3 82 10 4024

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 28 31 24 5 5 5 2 63 11 111
2019 Non-Aboriginal 37 28 15 6 4 5 4 72 11 3585
2018 Aboriginal 24 31 26 6 7 5 2 59 14 94
2018 Non-Aboriginal 27 31 19 8 5 7 4 65 14 2638
2017 Aboriginal 28 24 18 9 9 7 5 59 21 112
2017 Non-Aboriginal 30 30 17 7 6 6 6 67 14 3193
2014 Aboriginal 30 26 17 9 10 3 6 61 21 115
2014 Non-Aboriginal 34 30 15 7 6 5 4 70 14 4023

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 49 29 9 6 7 0 0 78 13 111
2019 Non-Aboriginal 54 26 8 6 4 1 0 81 11 3584
2018 Aboriginal 42 33 11 8 5 1 0 76 13 94
2018 Non-Aboriginal 46 31 10 7 5 1 0 78 12 2633
2017 Aboriginal 39 30 12 10 6 2 1 72 16 111
2017 Non-Aboriginal 46 30 11 6 5 1 1 77 12 3191
2014 Aboriginal 34 33 11 10 10 2 1 68 20 114
2014 Non-Aboriginal 46 29 10 7 6 1 0 76 14 4025

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 53 25 13 5 4 0 0 79 8 112
2019 Non-Aboriginal 58 29 6 5 2 0 0 87 7 3575
2018 Aboriginal 41 42 11 6 0 0 0 83 6 94
2018 Non-Aboriginal 52 34 7 5 2 0 0 86 7 2632
2017 Aboriginal 44 34 13 8 1 0 0 78 9 110
2017 Non-Aboriginal 46 37 8 5 3 1 0 84 8 3184
2014 Aboriginal 31 41 12 11 4 0 1 73 15 115
2014 Non-Aboriginal 43 40 9 5 2 1 0 84 8 4024

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 41 36 10 7 3 2 1 80 10 112
2019 Non-Aboriginal 50 33 10 4 2 1 0 84 6 3587
2018 Aboriginal 33 47 13 4 3 1 0 80 7 94
2018 Non-Aboriginal 43 39 11 4 2 1 0 83 6 2639
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 48 28 14 7 1 0 2 78 8 111
2019 Non-Aboriginal 54 25 12 3 2 1 2 81 6 3587

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 40 31 14 9 6 0 0 70 15 112
2019 Non-Aboriginal 46 30 11 7 4 1 1 77 11 3588
2018 Aboriginal 31 35 17 11 6 0 0 66 16 94
2018 Non-Aboriginal 40 33 14 7 6 0 0 73 13 2631
2017 Aboriginal 30 26 20 10 12 1 1 58 22 112
2017 Non-Aboriginal 39 33 13 8 5 1 1 73 14 3190
2014 Aboriginal 26 38 16 8 10 2 1 66 18 115
2014 Non-Aboriginal 35 34 15 9 6 1 0 70 15 4025

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 50 25 15 6 3 1 0 76 9 112
2019 Non-Aboriginal 54 25 11 4 4 1 0 80 8 3589
2018 Aboriginal 43 29 16 7 4 0 0 72 12 94
2018 Non-Aboriginal 48 28 12 5 4 2 1 77 10 2627
2017 Aboriginal 45 27 12 8 6 2 0 73 14 112
2017 Non-Aboriginal 46 30 11 6 4 2 1 79 10 3193
2014 Aboriginal 32 39 13 5 9 2 0 72 14 115
2014 Non-Aboriginal 42 31 13 6 5 2 1 75 11 4025

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 41 28 16 12 3 0 0 69 15 112
2019 Non-Aboriginal 51 29 9 6 4 1 0 80 11 3576
2018 Aboriginal 42 25 14 10 8 0 0 67 18 95
2018 Non-Aboriginal 44 32 11 8 5 1 0 76 13 2625
2017 Aboriginal 38 28 16 6 10 1 0 67 16 112
2017 Non-Aboriginal 43 33 11 7 5 1 1 76 13 3195
2014 Aboriginal 28 39 12 11 9 2 0 68 20 115
2014 Non-Aboriginal 38 34 11 9 6 1 0 73 15 4023

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 80 13 4 2 0 1 0 94 2 111
2019 Non-Aboriginal 81 11 4 1 1 0 1 93 3 3582
2017 Aboriginal 78 16 1 3 2 0 1 95 4 112
2017 Non-Aboriginal 75 15 4 2 3 0 1 91 5 3194
2014 Aboriginal 64 21 4 4 3 0 4 89 6 115
2014 Non-Aboriginal 73 15 5 2 3 0 2 90 5 4023

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 69 21 5 3 0 2 0 92 3 112
2019 Non-Aboriginal 69 18 5 3 3 1 1 89 6 3585
2017 Aboriginal 60 18 11 3 4 3 3 82 7 112
2017 Non-Aboriginal 57 24 7 4 4 3 2 85 8 3186
2014 Aboriginal 46 24 16 5 7 2 1 72 12 115
2014 Non-Aboriginal 49 26 9 4 5 4 3 81 10 4024

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 63 19 12 5 1 0 0 82 6 112
2019 Non-Aboriginal 66 19 8 3 3 1 0 86 6 3593
2018 Aboriginal 48 34 11 2 6 0 0 82 8 94
2018 Non-Aboriginal 56 26 10 4 4 1 0 83 8 2624
2017 Aboriginal 49 26 15 5 2 3 0 77 7 112
2017 Non-Aboriginal 56 23 11 4 3 2 0 81 7 3191

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 50 26 15 4 4 1 0 77 8 112
2019 Non-Aboriginal 58 24 8 5 4 0 0 83 9 3593
2018 Aboriginal 42 31 15 5 8 0 0 73 13 95
2018 Non-Aboriginal 50 26 12 7 5 0 0 76 12 2632
2017 Aboriginal 49 24 13 8 4 1 0 74 13 112
2017 Non-Aboriginal 52 26 11 6 4 1 0 79 10 3189
2014 Aboriginal 42 30 12 9 7 0 0 72 16 115
2014 Non-Aboriginal 47 29 11 7 6 1 0 77 12 4022

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 39 34 9 12 3 3 0 75 16 34
2019 Non-Aboriginal 25 40 16 10 2 3 3 69 13 1026
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 28 35 16 9 5 6 0 67 16 111
2019 Non-Aboriginal 31 30 18 7 4 8 0 67 13 3577
2018 Aboriginal 25 27 25 13 6 5 0 54 19 95
2018 Non-Aboriginal 26 28 21 8 6 11 0 61 16 2642
2017 Aboriginal 27 23 23 12 10 6 0 53 23 112
2017 Non-Aboriginal 21 28 21 9 7 14 0 57 19 3195
2014 Aboriginal 15 34 18 15 8 9 0 54 26 115
2014 Non-Aboriginal 19 30 22 9 8 13 0 56 19 4024

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 24 32 19 11 11 4 0 58 22 111
2019 Non-Aboriginal 26 30 20 13 8 3 0 58 21 3574
2018 Aboriginal 22 19 29 15 13 2 0 42 28 95
2018 Non-Aboriginal 21 28 21 15 12 3 0 50 28 2635
2017 Aboriginal 25 17 16 20 19 3 0 43 40 112
2017 Non-Aboriginal 17 26 22 17 15 3 0 44 33 3195
2014 Aboriginal 13 24 22 21 18 3 0 37 40 115
2014 Non-Aboriginal 13 25 22 19 16 4 0 40 37 4024

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 15 29 24 19 10 4 0 46 30 111
2019 Non-Aboriginal 19 28 23 15 9 6 0 50 25 3567
2018 Aboriginal 12 20 22 21 20 5 0 34 43 94
2018 Non-Aboriginal 14 24 25 17 14 6 0 40 33 2636
2017 Aboriginal 17 23 21 17 19 4 0 41 37 112
2017 Non-Aboriginal 12 22 23 19 18 7 0 37 39 3186
2014 Aboriginal 13 20 20 22 21 4 0 34 45 115
2014 Non-Aboriginal 8 20 23 22 20 6 0 30 45 4020

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 19 27 21 20 12 3 0 46 32 110
2019 Non-Aboriginal 20 30 20 17 11 3 0 51 28 3574
2018 Aboriginal 15 21 21 23 19 1 0 36 43 95
2018 Non-Aboriginal 14 27 21 19 15 3 0 43 35 2638
2017 Aboriginal 19 21 18 17 21 4 0 41 40 112
2017 Non-Aboriginal 13 26 19 20 17 4 0 41 39 3192
2014 Aboriginal 12 23 22 16 23 3 0 36 41 115
2014 Non-Aboriginal 9 24 19 23 21 4 0 34 45 4021

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 42 27 16 3 2 9 1 77 5 112
2019 Non-Aboriginal 50 26 12 5 2 6 1 81 7 3592
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 23 43 22 9 3 0 0 65 12 112
2019 Non-Aboriginal 28 41 17 8 4 1 0 70 12 3592
2018 Aboriginal 20 37 23 18 2 0 0 57 20 94
2018 Non-Aboriginal 19 39 23 12 6 1 0 59 19 2640
2017 Aboriginal 19 32 16 18 12 3 0 53 31 112
2017 Non-Aboriginal 18 36 22 13 9 1 0 55 23 3192
2014 Aboriginal 17 38 22 14 7 2 0 56 22 115
2014 Non-Aboriginal 19 37 20 13 10 1 0 56 23 4024

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 16 24 31 19 10 0 0 40 29 112
2019 Non-Aboriginal 14 30 24 20 9 2 0 46 30 3568

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 29 28 19 13 3 6 2 62 18 110
2019 Non-Aboriginal 33 35 16 8 5 3 1 71 13 3585
2018 Aboriginal 26 35 14 13 7 3 2 65 20 95
2018 Non-Aboriginal 29 37 16 9 4 4 1 70 14 2639
2017 Aboriginal 27 30 13 11 9 10 1 63 22 111
2017 Non-Aboriginal 30 36 14 9 6 4 1 69 16 3190
2014 Aboriginal 20 35 15 11 12 4 2 59 25 115
2014 Non-Aboriginal 26 36 14 12 6 5 1 65 19 4018

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 33 25 9 1 2 0 65 10 112
2019 Non-Aboriginal 33 36 21 5 3 2 0 70 9 3578
2018 Aboriginal 26 32 28 9 3 2 0 59 12 94
2018 Non-Aboriginal 30 37 21 7 3 2 0 68 10 2631

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 22 22 22 13 11 9 2 49 27 111
2019 Non-Aboriginal 21 25 22 10 10 11 2 52 23 3578
2018 Aboriginal 15 25 20 11 19 9 1 44 33 95
2018 Non-Aboriginal 17 23 22 12 11 12 2 47 27 2636
2017 Aboriginal 19 19 12 11 21 16 1 46 39 112
2017 Non-Aboriginal 17 22 21 12 13 12 3 46 30 3188
2014 Aboriginal 13 16 19 22 20 11 0 32 47 115
2014 Non-Aboriginal 12 22 21 14 15 13 3 41 35 4022

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 27 27 22 13 9 2 1 55 22 111
2019 Non-Aboriginal 27 33 19 11 9 2 0 60 20 3583
2018 Aboriginal 19 30 16 12 24 0 0 49 36 95
2018 Non-Aboriginal 18 31 21 15 12 3 0 51 27 2639
2017 Aboriginal 22 21 16 19 18 3 1 45 38 112
2017 Non-Aboriginal 19 29 20 15 14 3 0 49 30 3191
2014 Aboriginal 13 20 24 23 19 2 0 33 43 112
2014 Non-Aboriginal 12 24 19 21 21 4 1 37 43 4023

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 24 23 15 15 21 2 1 48 37 112
2019 Non-Aboriginal 26 29 15 12 15 2 1 56 28 3589
2018 Aboriginal 22 22 13 18 23 0 2 45 42 95
2018 Non-Aboriginal 19 28 16 15 19 2 1 49 35 2643
2017 Aboriginal 21 14 15 15 29 3 2 37 47 112
2017 Non-Aboriginal 19 26 15 15 21 3 2 47 37 3190
2014 Aboriginal 11 15 15 16 38 3 1 27 57 115
2014 Non-Aboriginal 11 21 16 19 29 3 2 33 50 4024

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 53 22 16 5 1 1 2 78 6 112
2019 Non-Aboriginal 56 23 10 4 2 1 4 83 6 3586

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 54 10 8 3 9 1 14 76 14 111
2019 Non-Aboriginal 57 11 8 5 6 2 11 79 12 3586

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 45 24 17 8 3 2 2 71 11 111
2019 Non-Aboriginal 48 23 14 6 4 2 4 75 10 3579

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 38 24 16 11 5 2 5 65 17 112
2019 Non-Aboriginal 44 22 15 7 5 3 4 71 13 3573

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 53 18 10 7 5 3 5 76 13 112
2019 Non-Aboriginal 52 14 11 7 7 3 6 72 16 3576

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 54 20 9 7 3 2 4 79 11 111
2019 Non-Aboriginal 66 15 7 2 2 2 4 88 5 3568

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 77 5 5 2 2 6 3 91 4 112
2019 Non-Aboriginal 75 8 4 2 3 4 4 90 5 3566

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 73 10 5 1 3 2 7 91 4 112
2019 Non-Aboriginal 77 6 3 1 1 3 8 94 3 3579

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 21 35 24 15 1 5 0 59 17 112
2019 Non-Aboriginal 23 39 21 9 5 4 0 65 14 3588
2018 Aboriginal 16 39 21 14 8 1 1 56 22 94
2018 Non-Aboriginal 20 35 24 10 7 4 0 57 18 2639
2017 Aboriginal 22 27 22 12 10 6 1 53 23 112
2017 Non-Aboriginal 18 33 25 11 7 5 0 54 20 3192

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 36 36 13 9 3 3 0 74 12 112
2019 Non-Aboriginal 40 36 14 4 2 3 0 78 7 3571
2018 Aboriginal 33 34 21 3 3 5 0 71 7 95
2018 Non-Aboriginal 38 36 16 3 2 4 0 78 6 2627
2017 Aboriginal 34 30 19 4 4 8 0 70 9 112
2017 Non-Aboriginal 33 39 17 4 2 5 0 76 6 3187
2014 Aboriginal 27 27 27 8 4 7 1 59 12 115
2014 Non-Aboriginal 34 36 16 5 3 7 0 75 8 4023

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 40 27 18 8 1 6 0 72 10 111
2019 Non-Aboriginal 43 32 15 2 2 5 1 80 4 3581
2018 Aboriginal 32 29 20 9 3 7 0 65 13 95
2018 Non-Aboriginal 36 33 18 4 2 7 1 74 6 2627
2017 Aboriginal 35 22 21 7 6 6 3 63 15 112
2017 Non-Aboriginal 31 32 20 4 3 8 1 69 9 3186
2014 Aboriginal 29 26 24 5 7 7 2 61 13 115
2014 Non-Aboriginal 33 32 18 3 3 10 1 73 7 4023

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 44 29 16 6 4 0 0 74 10 112
2019 Non-Aboriginal 48 35 10 4 2 0 0 84 6 3584
2018 Aboriginal 30 44 14 7 3 1 0 76 10 95
2018 Non-Aboriginal 42 36 13 5 3 1 0 79 8 2629
2017 Aboriginal 36 33 17 6 7 1 0 69 13 112
2017 Non-Aboriginal 35 40 14 7 4 1 0 75 11 3190
2014 Aboriginal 32 28 18 16 7 0 0 59 23 115
2014 Non-Aboriginal 36 37 15 7 5 1 0 73 12 4020

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 28 28 21 15 7 1 0 56 22 112
2019 Non-Aboriginal 34 30 17 11 8 1 0 64 19 3587
2018 Aboriginal 21 26 22 16 14 2 0 47 31 95
2018 Non-Aboriginal 26 28 20 13 11 1 0 55 24 2634
2017 Aboriginal 25 17 23 16 18 1 0 43 34 111
2017 Non-Aboriginal 19 26 21 15 17 1 0 46 32 3185
2014 Aboriginal 14 20 25 20 20 0 0 34 40 115
2014 Non-Aboriginal 14 27 23 18 18 1 0 41 36 4024

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 26 22 14 6 1 0 57 21 112
2019 Non-Aboriginal 32 32 16 11 7 1 0 65 19 3566
2018 Aboriginal 21 31 19 15 14 2 0 52 29 95
2018 Non-Aboriginal 26 30 19 14 11 1 0 56 25 2629
2017 Aboriginal 22 22 19 19 19 0 0 44 37 111
2017 Non-Aboriginal 19 28 20 17 16 1 0 47 33 3182
2014 Aboriginal 15 24 23 19 20 0 0 39 39 115
2014 Non-Aboriginal 14 28 21 19 18 0 0 43 36 4023

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 24 22 23 15 13 3 0 47 29 111
2019 Non-Aboriginal 30 25 20 12 10 3 0 57 23 3589
2018 Aboriginal 23 29 18 10 19 1 0 53 29 95
2018 Non-Aboriginal 24 24 21 15 13 3 0 50 29 2638
2017 Aboriginal 24 17 14 19 20 5 1 44 42 112
2017 Non-Aboriginal 19 22 22 15 17 4 1 43 34 3191
2014 Aboriginal 10 20 29 21 17 2 1 31 39 115
2014 Non-Aboriginal 16 20 22 17 19 5 1 39 38 4021
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Aboriginal 31 30 39 112
2019 Non-Aboriginal 29 33 38 3596
2018 Aboriginal 40 34 26 94
2018 Non-Aboriginal 29 32 39 2650
2017 Aboriginal 27 34 39 112
2017 Non-Aboriginal 29 32 39 3192
2014 Aboriginal 36 23 42 115
2014 Non-Aboriginal 31 30 40 4022

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Aboriginal 6 37 39 4 0 14 35
2019 Non-Aboriginal 16 32 37 4 7 4 1048
2018 Aboriginal 12 27 48 0 0 13 39
2018 Non-Aboriginal 15 30 41 4 4 5 795
2017 Aboriginal 10 10 74 3 0 3 31
2017 Non-Aboriginal 17 27 42 5 4 5 929
2014 Aboriginal 17 26 49 8 9999 0 40
2014 Non-Aboriginal 15 23 46 8 9999 8 1240
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 40 38 13 5 2 1 1 80 6 111
2019 Non-Aboriginal 37 44 9 5 2 1 2 83 8 3577

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 51 25 16 5 0 3 2 79 5 110
2019 Non-Aboriginal 57 25 9 2 1 5 2 88 3 3581
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 13 87 112
2019 Non-Aboriginal 10 90 3590
2018 Aboriginal 16 84 94
2018 Non-Aboriginal 10 90 2640

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 51 49 14
2019 Non-Aboriginal 43 57 345
2018 Aboriginal 45 55 15
2018 Non-Aboriginal 46 54 270

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 0 100 14
2019 Non-Aboriginal 7 93 345

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 0 100 14
2019 Non-Aboriginal 2 98 345
2018 Aboriginal 0 100 15
2018 Non-Aboriginal 3 97 270

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 35 65 14
2019 Non-Aboriginal 43 57 343
2018 Aboriginal 47 53 15
2018 Non-Aboriginal 41 59 270

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 42 58 14
2019 Non-Aboriginal 43 57 343
2018 Aboriginal 36 64 15
2018 Non-Aboriginal 38 62 270

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 42 58 14
2019 Non-Aboriginal 45 55 343
2018 Aboriginal 38 62 15
2018 Non-Aboriginal 52 48 270

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 58 42 14
2019 Non-Aboriginal 41 59 343
2018 Aboriginal 48 52 15
2018 Non-Aboriginal 39 61 270

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 58 42 14
2019 Non-Aboriginal 52 48 343
2018 Aboriginal 64 36 15
2018 Non-Aboriginal 54 46 270

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 35 65 14
2019 Non-Aboriginal 35 65 343
2018 Aboriginal 54 46 15
2018 Non-Aboriginal 30 70 270

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 0 100 14
2019 Non-Aboriginal 2 98 343

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 0 100 14
2019 Non-Aboriginal 5 95 343
2018 Aboriginal 0 100 15
2018 Non-Aboriginal 10 90 270

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 0 100 14
2019 Non-Aboriginal 11 89 343

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 43 57 14
2019 Non-Aboriginal 23 77 343

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 43 57 14
2019 Non-Aboriginal 13 87 343

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 62 38 13
2019 Non-Aboriginal 57 43 342
2018 Aboriginal 60 40 15
2018 Non-Aboriginal 59 41 270

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 45 55 13
2019 Non-Aboriginal 13 87 342

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 0 100 13
2019 Non-Aboriginal 11 89 342

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 0 100 13
2019 Non-Aboriginal 4 96 342

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 0 100 13
2019 Non-Aboriginal 18 82 329

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 37 63 13
2019 Non-Aboriginal 36 64 329

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 52 48 13
2019 Non-Aboriginal 51 49 329
2018 Aboriginal 44 56 14
2018 Non-Aboriginal 51 49 253

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 0 100 13
2019 Non-Aboriginal 2 98 329

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 53 47 13
2019 Non-Aboriginal 54 46 329
2018 Aboriginal 41 59 14
2018 Non-Aboriginal 58 42 253

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 14 86 111
2019 Non-Aboriginal 12 88 3592

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 19 11 28 5 2 24 10 46 11 111
2019 Non-Aboriginal 21 15 20 4 4 27 9 56 12 3593
2018 Aboriginal 21 16 18 4 9 30 1 55 19 95
2018 Non-Aboriginal 17 14 24 4 4 29 7 50 12 2635
2017 Aboriginal 18 17 23 7 4 24 6 51 16 112
2017 Non-Aboriginal 14 15 21 4 5 32 10 49 14 3191
2014 Aboriginal 11 12 29 7 10 19 11 33 25 115
2014 Non-Aboriginal 12 14 23 4 5 33 9 45 15 4021

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 33 29 24 5 3 7 0 67 8 111
2019 Non-Aboriginal 36 28 17 4 3 12 1 73 7 3592
2018 Aboriginal 32 26 17 9 7 10 0 64 17 95
2018 Non-Aboriginal 29 30 22 4 3 12 1 67 8 2638
2017 Aboriginal 25 25 24 6 4 14 3 59 12 112
2017 Non-Aboriginal 23 27 21 5 3 18 2 63 10 3192
2014 Aboriginal 16 22 26 12 10 11 3 44 26 115
2014 Non-Aboriginal 18 24 24 5 4 23 2 57 12 4023
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 6 94 112
2019 Non-Aboriginal 6 94 3592
2018 Aboriginal 12 88 95
2018 Non-Aboriginal 6 94 2628

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 11 89 111
2019 Non-Aboriginal 6 94 3584

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 24 12 26 4 1 26 9 54 7 112
2019 Non-Aboriginal 22 14 21 2 2 31 8 59 7 3589
2018 Aboriginal 23 15 21 6 7 26 2 54 17 94
2018 Non-Aboriginal 17 14 25 2 3 31 7 52 8 2634
2017 Aboriginal 17 13 28 4 3 30 5 46 11 112
2017 Non-Aboriginal 14 15 22 2 3 36 9 53 8 3187
2014 Aboriginal 11 11 33 5 5 28 7 35 15 115
2014 Non-Aboriginal 12 14 23 3 2 38 8 48 9 4023

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 37 26 21 2 3 10 2 71 5 112
2019 Non-Aboriginal 36 26 18 3 2 14 2 74 5 3586
2018 Aboriginal 30 24 22 5 7 13 0 62 13 94
2018 Non-Aboriginal 28 29 22 3 2 14 2 68 6 2635
2017 Aboriginal 25 21 27 4 3 19 3 58 8 112
2017 Non-Aboriginal 24 27 20 3 2 21 2 67 7 3188
2014 Aboriginal 17 22 36 4 5 15 2 46 10 115
2014 Non-Aboriginal 20 24 22 3 2 26 2 62 7 4021
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 26 22 19 11 20 0 2 49 32 111
2019 Non-Aboriginal 25 25 22 12 14 0 1 51 27 3588
2018 Aboriginal 22 19 19 15 24 0 1 41 39 95
2018 Non-Aboriginal 21 24 24 13 16 0 2 45 30 2640
2017 Aboriginal 21 22 20 16 18 0 4 44 35 112
2017 Non-Aboriginal 20 25 21 15 17 0 2 46 32 3187

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 27 21 31 9 12 0 0 48 21 111
2019 Non-Aboriginal 23 28 25 14 9 0 1 52 23 3583
2018 Aboriginal 15 27 30 15 13 0 1 42 28 95
2018 Non-Aboriginal 18 27 28 15 10 0 1 46 25 2632
2017 Aboriginal 25 24 21 20 11 0 0 48 30 111
2017 Non-Aboriginal 19 27 26 16 11 0 1 47 27 3188

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 20 27 13 8 0 1 51 21 112
2019 Non-Aboriginal 26 30 20 14 8 0 1 57 22 3565
2018 Aboriginal 19 31 25 13 13 0 0 49 26 94
2018 Non-Aboriginal 20 29 25 15 10 1 1 49 25 2631
2017 Aboriginal 19 30 23 16 11 0 1 50 27 111
2017 Non-Aboriginal 21 27 24 15 11 0 2 49 27 3178

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 21 22 20 20 16 0 0 43 37 110
2019 Non-Aboriginal 22 25 22 16 14 1 1 47 31 3572
2018 Aboriginal 13 22 24 16 24 0 2 35 40 95
2018 Non-Aboriginal 17 24 23 19 15 1 1 41 35 2635
2017 Aboriginal 16 25 23 18 15 1 2 43 34 112
2017 Non-Aboriginal 16 22 23 19 17 1 2 40 37 3185

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 51 19 18 4 6 0 2 71 11 112
2019 Non-Aboriginal 49 25 12 5 4 0 5 78 10 3578
2018 Aboriginal 41 22 16 6 6 0 9 69 13 95
2018 Non-Aboriginal 41 27 15 6 4 1 6 73 11 2628
2017 Aboriginal 43 30 9 7 5 1 5 77 13 111
2017 Non-Aboriginal 40 26 14 7 5 1 7 72 13 3184

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 40 25 16 11 9 0 0 64 19 111
2019 Non-Aboriginal 39 29 17 7 6 0 1 69 14 3583
2018 Aboriginal 30 22 21 14 10 0 2 53 25 95
2018 Non-Aboriginal 35 28 19 9 7 1 1 64 17 2632
2017 Aboriginal 28 30 27 6 8 0 2 58 15 112
2017 Non-Aboriginal 33 29 21 10 6 1 1 63 16 3183

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 32 26 25 10 6 0 1 58 17 111
2019 Non-Aboriginal 30 35 19 9 5 1 1 66 14 3580
2018 Aboriginal 20 35 16 18 9 0 1 56 28 95
2018 Non-Aboriginal 24 33 24 11 6 1 1 58 17 2628
2017 Aboriginal 24 30 24 9 10 1 2 55 20 112
2017 Non-Aboriginal 25 31 23 12 7 1 2 57 20 3176

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 22 20 23 19 14 0 1 43 33 111
2019 Non-Aboriginal 21 31 24 14 8 1 1 53 22 3579
2018 Aboriginal 14 26 18 24 18 0 0 40 41 95
2018 Non-Aboriginal 16 29 26 16 10 1 1 46 27 2623
2017 Aboriginal 25 16 23 20 13 1 1 43 34 111
2017 Non-Aboriginal 16 28 24 19 11 1 1 45 31 3182

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 26 24 25 10 15 0 1 50 25 111
2019 Non-Aboriginal 26 29 23 12 9 1 1 56 21 3570
2018 Aboriginal 22 22 19 22 14 0 0 44 37 95
2018 Non-Aboriginal 19 27 26 16 10 1 1 47 26 2617
2017 Aboriginal 23 26 19 21 9 0 1 50 31 111
2017 Non-Aboriginal 20 28 22 16 12 1 1 49 29 3182

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 43 26 14 7 9 0 1 70 16 111
2019 Non-Aboriginal 46 27 13 7 5 1 1 74 13 3572

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 33 27 19 13 7 0 1 61 20 111
2019 Non-Aboriginal 33 31 20 9 5 1 1 65 14 3566
2018 Aboriginal 22 26 23 23 5 0 1 49 28 95
2018 Non-Aboriginal 26 31 23 11 6 1 1 58 18 2613
2017 Aboriginal 29 35 19 12 4 1 0 65 16 112
2017 Non-Aboriginal 27 32 21 11 7 1 2 60 18 3175

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 59 25 5 7 2 0 1 86 9 110
2019 Non-Aboriginal 61 21 10 3 3 0 2 83 6 3571
2018 Aboriginal 55 18 14 9 3 0 1 74 12 95
2018 Non-Aboriginal 56 22 11 5 4 0 2 79 9 2606
2017 Aboriginal 55 22 9 9 4 0 1 78 13 112
2017 Non-Aboriginal 58 22 11 4 3 0 2 82 7 3187

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 62 20 5 5 4 0 4 86 9 110
2019 Non-Aboriginal 72 13 6 2 2 1 6 90 4 3565
2018 Aboriginal 60 18 11 3 4 2 1 81 8 95
2018 Non-Aboriginal 65 16 7 3 3 1 4 85 7 2613

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 77 6 6 4 5 2 0 85 9 112
2019 Non-Aboriginal 76 10 5 2 3 1 3 89 6 3583
2018 Aboriginal 68 13 6 6 3 1 2 84 9 95
2018 Non-Aboriginal 73 11 5 3 3 1 5 89 6 2623
2017 Aboriginal 72 8 8 4 1 3 4 86 5 112
2017 Non-Aboriginal 74 10 5 3 3 1 3 89 6 3186

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 69 17 6 5 2 1 0 87 6 111
2019 Non-Aboriginal 65 21 7 3 2 0 2 88 5 3566
2018 Aboriginal 62 25 6 3 0 0 3 90 4 94
2018 Non-Aboriginal 63 22 8 3 2 0 2 87 5 2634
2017 Aboriginal 55 26 10 4 2 0 3 83 6 111
2017 Non-Aboriginal 62 22 8 3 2 1 2 87 5 3183

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 66 17 4 9 3 1 0 84 12 112
2019 Non-Aboriginal 66 16 7 5 4 0 2 84 9 3573
2018 Aboriginal 57 21 8 4 7 0 3 80 11 95
2018 Non-Aboriginal 60 19 9 5 4 1 2 81 10 2626
2017 Aboriginal 59 18 10 9 1 2 3 80 10 112
2017 Non-Aboriginal 64 17 8 4 4 1 2 84 8 3186

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 67 10 5 1 2 1 14 91 3 111
2019 Non-Aboriginal 63 11 4 2 1 0 19 92 3 3560
2018 Aboriginal 51 18 9 2 0 0 20 87 2 94
2018 Non-Aboriginal 57 13 5 2 0 1 23 91 3 2614
2017 Aboriginal 61 10 4 2 0 0 22 92 2 112
2017 Non-Aboriginal 59 12 4 2 1 1 21 91 4 3185

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 70 15 9 2 0 1 3 89 2 112
2019 Non-Aboriginal 69 17 6 3 1 1 4 90 4 3568
2018 Aboriginal 60 21 8 4 2 0 5 85 7 95
2018 Non-Aboriginal 62 19 8 3 2 0 6 87 4 2623
2017 Aboriginal 71 13 10 1 0 0 4 88 1 111
2017 Non-Aboriginal 63 19 8 2 1 1 6 88 4 3167

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 75 12 5 3 3 0 1 88 6 112
2019 Non-Aboriginal 73 14 5 2 3 1 2 89 6 3584
2018 Aboriginal 60 17 11 4 2 0 5 82 6 94
2018 Non-Aboriginal 67 15 7 3 3 1 4 86 7 2634
2017 Aboriginal 54 17 11 10 5 0 3 73 16 112
2017 Non-Aboriginal 62 18 8 4 4 1 3 83 8 3188

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 61 22 10 4 2 1 1 84 6 112
2019 Non-Aboriginal 59 23 11 3 2 0 2 84 5 3580
2018 Aboriginal 45 32 12 9 1 0 1 77 10 95
2018 Non-Aboriginal 53 26 12 4 2 0 3 81 6 2630
2017 Aboriginal 43 27 22 2 4 0 3 72 6 112
2017 Non-Aboriginal 54 25 12 4 2 0 3 82 6 3183

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 16 30 33 16 4 0 0 47 20 111
2019 Non-Aboriginal 18 33 33 12 4 0 0 51 16 3596
2018 Aboriginal 12 29 31 20 6 0 1 41 27 95
2018 Non-Aboriginal 14 32 36 13 5 0 0 46 18 2643
2017 Aboriginal 11 28 31 23 7 0 0 39 30 112
2017 Non-Aboriginal 10 28 39 16 7 1 0 39 22 3193

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 10 21 32 25 11 0 1 36 32 111
2019 Non-Aboriginal 9 16 37 24 12 0 0 37 26 3566
2018 Aboriginal 13 29 27 18 12 0 0 31 42 95
2018 Non-Aboriginal 8 19 38 23 11 0 0 34 28 2611
2017 Aboriginal 6 23 42 20 9 0 0 29 29 112
2017 Non-Aboriginal 9 21 37 22 10 0 0 32 31 3184

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 31 38 21 6 1 2 0 71 7 112
2019 Non-Aboriginal 33 38 17 5 2 5 0 75 8 3585
2018 Aboriginal 26 29 24 13 6 2 0 56 19 94
2018 Non-Aboriginal 25 37 22 7 3 6 0 66 11 2637
2017 Aboriginal 13 28 23 17 13 5 0 44 32 112
2017 Non-Aboriginal 12 32 25 12 7 11 0 50 22 3189

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 26 30 23 14 6 1 0 56 21 111
2019 Non-Aboriginal 27 37 19 10 5 2 0 65 15 3585
2018 Aboriginal 21 37 20 12 9 2 0 58 21 94
2018 Non-Aboriginal 22 34 21 13 6 4 0 58 20 2640
2017 Aboriginal 12 27 24 19 15 3 1 40 35 112
2017 Non-Aboriginal 14 34 22 16 11 5 0 50 28 3191
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 19 81 112
2019 Non-Aboriginal 14 86 3586
2017 Aboriginal 26 74 112
2017 Non-Aboriginal 15 85 3187
2014 Aboriginal 18 82 115
2014 Non-Aboriginal 13 87 4015

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 85 15 20
2019 Non-Aboriginal 83 17 511
2017 Aboriginal 55 45 30
2017 Non-Aboriginal 74 26 484
2014 Aboriginal 71 29 21
2014 Non-Aboriginal 78 22 527

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 48 32 0 7 13 0 0 80 20 16
2019 Non-Aboriginal 55 29 5 6 4 0 0 85 10 417
2017 Aboriginal 54 37 5 0 5 0 0 91 5 17
2017 Non-Aboriginal 43 34 8 9 4 1 1 78 14 357
2014 Aboriginal 34 26 0 27 13 0 0 60 40 15
2014 Non-Aboriginal 54 32 5 5 3 0 0 87 8 411
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 23 28 18 16 13 2 0 23 77 111
2019 Non-Aboriginal 25 31 21 10 9 2 1 26 74 3580
2018 Aboriginal 30 23 10 15 21 2 0 30 70 95
2018 Non-Aboriginal 30 27 20 12 9 2 1 31 69 2652
2017 Aboriginal 28 28 18 11 10 2 3 29 71 112
2017 Non-Aboriginal 30 25 19 11 9 4 2 32 68 3191

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 57 43 84
2019 Non-Aboriginal 59 41 2586

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 30 70 83
2019 Non-Aboriginal 40 60 2549
2018 Aboriginal 22 78 66
2018 Non-Aboriginal 32 68 1787

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 16 20 18 13 23 5 5 40 40 84
2019 Non-Aboriginal 11 22 18 17 24 2 7 36 45 2534
2018 Aboriginal 5 21 14 13 38 3 5 29 56 66
2018 Non-Aboriginal 9 19 20 18 25 2 7 30 47 1789
2017 Aboriginal 17 7 25 9 27 1 12 28 42 75
2017 Non-Aboriginal 9 18 18 19 24 2 10 30 49 2043

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 6 16 18 17 35 3 4 24 56 84
2019 Non-Aboriginal 6 17 16 20 35 1 5 24 59 2532
2018 Aboriginal 3 11 9 21 54 1 1 14 77 66
2018 Non-Aboriginal 5 12 15 20 43 2 3 18 66 1787
2017 Aboriginal 10 8 11 17 48 0 7 19 70 75
2017 Non-Aboriginal 3 11 12 18 49 2 5 15 72 2046

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 29 10 23 17 13 2 6 42 33 110
2019 Non-Aboriginal 38 19 15 10 12 1 6 61 23 3530
2018 Aboriginal 40 14 16 12 13 1 6 57 26 94
2018 Non-Aboriginal 37 17 15 11 13 1 6 57 26 2639
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