2019 Public Service Employee Survey Results for Parole Board of Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	34	6	11	2	81	13	182
2019	Unilingual English	47	39	2	9	2	86	12	135
2017	Bilingual	45	44	2	8	2	89	9	172
2017	Unilingual English	45	42	2	9	2	88	11	141
2017	Either English or French	35	54	4	5	2	89	7	45
2014	Bilingual	42	43	6	6	3	85	9	151
2014	Unilingual English	44	46	2	7	2	89	9	121
2014	Either English or French	52	39	9	0	0	91	0	33
2011	Bilingual	56	35	2	5	3	90	8	150
2011	Unilingual English	48	43	2	7	1	90	8	107
2011	Either English or French	42	49	2	4	2	91	7	36
2008	Bilingual	55	34	4	7	0	89	7	134
2008	Unilingual English	46	49	1	3	2	94	5	101
2008	Either English or French	44	48	0	7	0	93	7	27

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	28	8	6	3	0	1	84	8	182
2019	Unilingual English	82	10	1	2	1	0	5	97	2	135
2017	Bilingual	51	26	7	11	5	0	1	78	15	170
2017	Unilingual English	86	7	2	0	1	1	4	97	1	141
2017	Either English or French	81	11	0	5	0	0	3	95	5	45
2014	Bilingual	47	28	7	10	5	0	2	77	15	151
2014	Unilingual English	85	11	1	2	1	0	1	96	3	121
2014	Either English or French	94	6	0	0	0	0	0	100	0	33
2011	Bilingual	53	25	4	12	7	0	0	77	19	150
2011	Unilingual English	86	6	3	4	1	0	1	93	4	106
2011	Either English or French	83	11	0	4	0	2	0	96	4	36
2008	Bilingual	58	23	4	11	4	0	0	81	16	135
2008	Unilingual English	87	11	0	1	0	1	0	99	1	101
2008	Either English or French	85	12	4	0	0	0	0	96	0	26

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	33	8	8	4	81	12	180
2019	Unilingual English	49	32	2	11	6	81	17	136
2017	Bilingual	42	35	3	10	10	77	20	172
2017	Unilingual English	51	24	5	14	6	75	20	141
2017	Either English or French	39	42	11	0	8	81	8	45
2014	Bilingual	33	27	10	13	17	60	30	151
2014	Unilingual English	47	34	3	12	3	81	16	121
2014	Either English or French	49	35	6	10	0	84	10	33
2011	Bilingual	48	33	8	6	4	82	10	150
2011	Unilingual English	46	32	6	7	9	79	16	107
2011	Either English or French	60	21	7	12	0	82	12	36

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	39	10	10	4	0	1	75	14	178
2019	Unilingual English	30	44	3	13	10	0	0	74	23	136
2017	Bilingual	40	41	9	9	1	0	0	81	10	171
2017	Unilingual English	27	41	7	20	5	0	0	68	25	141
2017	Either English or French	18	51	12	11	6	3	0	70	18	45
2014	Bilingual	30	41	14	10	5	0	0	71	16	151
2014	Unilingual English	25	50	8	9	8	0	0	74	17	120
2014	Either English or French	18	49	9	21	4	0	0	67	24	33
2011	Bilingual	35	39	9	13	3	1	1	75	16	150
2011	Unilingual English	28	43	7	12	10	0	0	71	22	107
2011	Either English or French	34	30	21	11	2	0	2	66	13	36
2008	Bilingual	42	41	7	9	1	0	1	84	10	135
2008	Unilingual English	27	47	7	11	9	0	0	73	20	101
2008	Either English or French	33	44	11	4	7	0	0	78	11	27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	31	6	6	2	1	0	86	8	180
2019	Unilingual English	45	37	6	8	4	0	0	82	12	135
2017	Bilingual	51	36	3	8	1	0	0	88	9	172
2017	Unilingual English	49	34	6	8	3	0	0	83	11	141
2017	Either English or French	57	23	14	4	2	0	0	80	6	44
2014	Bilingual	40	42	9	6	3	0	0	82	9	151
2014	Unilingual English	45	39	5	5	6	0	0	84	11	121
2014	Either English or French	51	27	3	13	0	0	6	83	14	33

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	28	15	8	2	0	1	75	10	181
2019	Unilingual English	40	35	9	7	9	0	0	75	16	136
2017	Bilingual	49	30	12	4	4	0	0	80	8	172
2017	Unilingual English	44	37	7	8	4	0	0	81	12	140
2017	Either English or French	37	32	13	12	6	0	0	69	18	45
2014	Bilingual	40	35	14	5	5	1	1	76	10	151
2014	Unilingual English	41	39	8	5	7	0	0	80	12	121
2014	Either English or French	39	38	17	0	6	0	0	77	6	33
2011	Bilingual	46	30	11	8	5	0	0	76	14	149
2011	Unilingual English	52	27	6	8	7	0	0	79	15	107
2011	Either English or French	36	37	17	6	2	0	2	74	9	36

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	29	10	3	2	85	5	181
2019	Unilingual English	40	41	12	5	1	81	7	135
2017	Bilingual	43	42	8	4	3	85	7	172
2017	Unilingual English	42	43	8	4	3	85	7	141
2017	Either English or French	52	35	3	6	3	87	10	45
2014	Bilingual	40	43	10	3	4	82	8	151
2014	Unilingual English	41	40	8	5	5	81	10	121
2014	Either English or French	47	38	9	6	0	85	6	33
2011	Bilingual	48	41	6	1	4	89	5	150
2011	Unilingual English	48	32	9	6	5	80	11	107
2011	Either English or French	76	13	6	0	4	90	4	36
2008	Bilingual	42	44	7	6	1	86	7	135
2008	Unilingual English	45	41	8	5	2	85	7	101
2008	Either English or French	48	41	11	0	0	89	0	27

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	33	14	7	6	0	1	72	13	181
2019	Unilingual English	31	30	12	15	11	0	0	62	26	136
2017	Bilingual	42	35	8	8	7	0	0	77	15	172
2017	Unilingual English	30	36	5	18	11	0	0	66	29	141
2017	Either English or French	15	37	23	12	10	3	0	54	23	45
2014	Bilingual	34	36	10	10	9	0	1	71	19	151
2014	Unilingual English	24	38	10	14	15	0	0	62	29	121
2014	Either English or French	26	31	16	13	10	0	3	60	24	32
2011	Bilingual	37	37	9	10	7	1	0	74	17	150
2011	Unilingual English	18	42	13	17	9	0	0	61	26	107
2011	Either English or French	27	40	13	11	6	0	2	69	17	36

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	42	41	7	9	1	83	10	180
2019	Unilingual English	41	38	8	7	6	79	13	135
2017	Bilingual	41	41	8	7	3	82	10	171
2017	Unilingual English	45	38	6	8	2	84	10	140
2017	Either English or French	45	44	8	4	0	88	4	45

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	33	7	2	1	0	90	3	180
2019	Unilingual English	59	35	4	1	2	0	93	2	135
2017	Bilingual	55	34	5	2	3	0	89	6	172
2017	Unilingual English	69	23	6	1	1	1	92	2	141
2017	Either English or French	65	28	6	0	2	0	92	2	45
2014	Bilingual	59	31	6	1	2	0	91	3	151
2014	Unilingual English	53	34	8	2	3	1	87	5	121
2014	Either English or French	59	28	9	3	0	0	88	3	33
2011	Bilingual	58	35	4	1	1	0	93	2	150
2011	Unilingual English	58	34	7	0	1	0	92	1	107
2011	Either English or French	72	21	2	2	2	0	93	4	36
2008	Bilingual	64	30	4	2	0	0	93	2	135
2008	Unilingual English	66	29	3	1	1	0	95	2	101
2008	Either English or French	81	15	4	0	0	0	96	0	27

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	31	11	6	5	78	11	182
2019	Unilingual English	37	31	11	10	11	69	21	136
2017	Bilingual	38	37	12	5	7	75	12	171
2017	Unilingual English	32	35	8	14	11	67	25	141
2017	Either English or French	27	33	14	14	12	60	26	45

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	65	26	7	2	1	0	91	3	181
2019	Unilingual English	62	28	7	2	1	0	91	2	133
2017	Bilingual	61	28	8	0	2	0	90	2	170
2017	Unilingual English	67	29	2	1	1	0	96	2	140
2017	Either English or French	70	21	7	0	2	0	91	2	45
2014	Bilingual	73	22	4	0	1	0	96	1	150
2014	Unilingual English	73	21	5	1	0	0	94	1	121
2014	Either English or French	80	4	13	3	0	0	84	3	33
2011	Bilingual	72	25	1	1	1	1	98	2	150
2011	Unilingual English	74	22	3	0	2	0	96	2	106
2011	Either English or French	79	19	0	0	2	0	98	2	36

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	42	31	11	7	6	1	0	75	14	182
2019	Unilingual English	29	39	9	10	12	1	0	68	23	136
2017	Bilingual	34	38	12	7	8	0	1	73	15	170
2017	Unilingual English	38	33	7	18	4	0	0	70	23	140
2017	Either English or French	23	33	18	20	4	0	3	57	25	45
2014	Bilingual	37	30	15	10	7	0	0	68	17	151
2014	Unilingual English	25	46	6	12	12	0	0	71	23	121
2014	Either English or French	23	47	6	15	6	0	3	72	22	33
2011	Bilingual	41	38	9	6	4	1	0	80	11	150
2011	Unilingual English	38	35	8	13	6	0	0	73	19	107
2011	Either English or French	46	35	11	6	2	0	0	81	8	36

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	30	11	9	4	0	0	75	14	182
2019	Unilingual English	31	37	15	9	7	1	0	68	17	135
2017	Bilingual	41	35	8	10	6	0	0	76	16	170
2017	Unilingual English	32	39	8	13	8	0	0	71	21	140
2017	Either English or French	17	22	37	13	7	0	5	41	21	45
2014	Bilingual	42	28	15	7	7	0	0	70	14	151
2014	Unilingual English	31	32	10	18	9	0	0	64	27	121
2014	Either English or French	24	44	17	3	9	0	3	70	12	33

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	35	12	5	2	0	80	8	177
2019	Unilingual English	38	41	8	5	7	1	80	12	135
2017	Bilingual	43	34	11	6	5	1	78	11	170
2017	Unilingual English	39	37	10	10	5	0	76	15	140
2017	Either English or French	31	38	18	10	3	0	69	13	45
2014	Bilingual	41	34	14	6	5	0	75	11	150
2014	Unilingual English	35	41	8	9	7	1	76	16	121
2014	Either English or French	33	45	7	12	3	0	79	15	33
2011	Bilingual	53	29	6	6	5	1	83	11	148
2011	Unilingual English	45	36	9	4	6	0	81	10	107
2011	Either English or French	61	27	11	0	2	0	87	2	36

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	32	7	5	1	0	87	6	182
2019	Unilingual English	48	39	8	3	2	0	87	5	136
2017	Bilingual	50	35	9	3	2	0	85	6	170
2017	Unilingual English	53	36	4	6	1	0	89	7	139
2017	Either English or French	49	38	9	2	2	0	87	3	45
2014	Bilingual	48	42	5	2	2	1	90	4	151
2014	Unilingual English	52	33	6	4	4	0	86	8	121
2014	Either English or French	61	27	9	3	0	0	88	3	33
2011	Bilingual	52	37	4	3	3	0	89	6	150
2011	Unilingual English	50	38	3	6	3	0	88	9	107
2011	Either English or French	63	28	4	0	4	0	92	4	36
2008	Bilingual	51	43	3	2	1	0	94	3	135
2008	Unilingual English	55	37	6	1	1	0	92	2	101
2008	Either English or French	56	44	0	0	0	0	100	0	27

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	42	30	16	8	5	0	0	72	12	182
2019	Unilingual English	28	38	19	10	5	0	1	66	15	136
2017	Bilingual	38	33	16	8	4	0	1	72	12	171
2017	Unilingual English	37	36	19	2	5	0	1	74	7	142
2017	Either English or French	26	42	15	11	4	0	3	70	15	45
2014	Bilingual	40	29	17	9	4	0	1	70	13	151
2014	Unilingual English	48	26	15	7	2	1	0	75	10	121
2014	Either English or French	44	28	20	6	3	0	0	72	9	33
2011	Bilingual	31	38	12	11	8	0	0	69	19	149
2011	Unilingual English	43	29	15	6	7	0	0	72	13	107
2011	Either English or French	43	31	16	8	2	0	0	74	10	36
2008	Bilingual	32	33	18	10	6	0	1	66	16	135
2008	Unilingual English	33	35	19	5	9	0	0	67	14	101
2008	Either English or French	30	33	22	7	7	0	0	63	15	27

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	7	23	26	29	14	0	1	44	30	181
2019	Unilingual English	9	20	28	24	17	0	2	42	30	136
2017	Bilingual	6	23	36	19	12	0	3	33	30	172
2017	Unilingual English	8	19	34	24	12	1	3	37	28	142
2017	Either English or French	5	23	25	26	11	8	3	41	31	45
2014	Bilingual	11	23	31	22	11	0	2	34	35	151
2014	Unilingual English	8	11	35	30	14	0	1	44	20	121
2014	Either English or French	9	18	24	16	31	0	3	48	28	33
2011	Bilingual	9	22	28	28	11	0	2	39	32	149
2011	Unilingual English	9	15	30	21	21	0	4	44	25	107
2011	Either English or French	2	11	30	46	7	0	4	55	14	35
2008	Bilingual	5	19	30	27	17	1	0	45	25	135
2008	Unilingual English	7	23	33	26	8	1	3	35	31	101
2008	Either English or French	0	30	15	44	11	0	0	56	30	27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	21	27	19	19	4	1	39	32	181
2019	Unilingual English	17	17	29	20	14	1	2	35	35	136
2017	Bilingual	5	21	27	24	18	2	5	44	28	172
2017	Unilingual English	15	16	29	21	16	0	3	38	32	140
2017	Either English or French	5	28	26	22	14	3	2	38	34	43
2014	Bilingual	8	12	29	29	17	4	1	48	21	151
2014	Unilingual English	14	10	33	26	15	0	2	41	25	121
2014	Either English or French	3	26	22	25	21	0	3	47	30	33
2011	Bilingual	5	15	26	28	21	1	3	51	21	149
2011	Unilingual English	17	15	25	15	23	1	4	39	34	107
2011	Either English or French	4	9	18	19	39	0	11	65	15	35
2008	Bilingual	7	14	22	30	25	1	2	56	22	134
2008	Unilingual English	14	15	28	22	17	2	2	41	30	100
2008	Either English or French	4	26	22	26	22	0	0	48	30	27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	12	12	25	26	22	2	2	49	25	180
2019	Unilingual English	5	7	35	26	20	3	3	49	13	136
2017	Bilingual	7	14	28	26	18	3	4	48	22	172
2017	Unilingual English	6	10	27	25	20	2	11	51	18	142
2017	Either English or French	9	3	17	32	19	7	14	64	15	44
2014	Bilingual	8	14	28	24	18	3	5	45	24	151
2014	Unilingual English	7	10	27	29	19	2	5	52	19	120
2014	Either English or French	3	18	15	14	36	0	14	58	24	33
2011	Bilingual	5	8	24	30	25	1	7	60	14	149
2011	Unilingual English	3	10	28	30	23	1	5	56	14	107
2011	Either English or French	11	5	11	21	34	2	17	67	19	35
2008	Bilingual	4	5	22	41	24	2	1	68	9	135
2008	Unilingual English	4	9	29	31	19	2	6	54	14	100
2008	Either English or French	0	7	19	41	19	0	15	70	9	27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	7	9	26	34	21	1	2	56	17	181
2019	Unilingual English	8	8	35	31	17	0	1	49	16	136
2017	Bilingual	3	13	29	32	19	1	4	54	16	172
2017	Unilingual English	8	7	37	24	20	0	3	45	16	142
2017	Either English or French	10	6	30	18	26	4	5	49	18	43
2014	Bilingual	5	14	29	29	21	1	1	51	19	151
2014	Unilingual English	2	5	25	45	22	0	1	68	7	121
2014	Either English or French	3	12	27	16	36	3	3	56	16	32
2011	Bilingual	5	10	29	34	19	1	4	55	15	149
2011	Unilingual English	5	9	21	32	28	2	3	64	15	107
2011	Either English or French	0	6	36	28	22	0	7	54	7	35
2008	Bilingual	6	10	28	33	21	1	1	55	17	135
2008	Unilingual English	4	8	31	29	23	0	4	55	13	99
2008	Either English or French	0	7	44	22	19	0	7	44	8	27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	17	29	19	22	2	1	42	28	178
2019	Unilingual English	16	20	28	19	14	1	2	35	37	134
2017	Bilingual	16	15	28	20	17	1	4	39	32	171
2017	Unilingual English	19	23	21	20	13	1	3	35	43	142
2017	Either English or French	19	32	12	14	22	0	0	36	51	44
2014	Bilingual	19	27	29	10	12	2	1	23	47	151
2014	Unilingual English	11	20	32	19	16	0	2	36	32	121
2014	Either English or French	3	21	36	12	25	0	3	38	24	33
2011	Bilingual	11	17	37	15	16	1	3	31	30	150
2011	Unilingual English	16	17	21	27	16	1	3	44	34	107
2011	Either English or French	11	11	29	19	23	2	5	45	24	35
2008	Bilingual	10	18	30	19	19	1	3	40	29	135
2008	Unilingual English	10	21	26	23	14	2	4	39	33	100
2008	Either English or French	15	15	30	22	15	4	0	38	31	27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	17	23	22	16	15	4	2	33	43	182
2019	Unilingual English	14	13	30	23	16	2	1	41	27	136
2017	Bilingual	11	24	30	15	12	4	3	29	38	172
2017	Unilingual English	14	15	24	28	10	1	6	42	32	142
2017	Either English or French	5	23	26	23	10	8	5	38	32	44
2014	Bilingual	9	25	28	21	13	2	1	35	36	151
2014	Unilingual English	14	17	27	24	13	1	4	39	33	121
2014	Either English or French	12	23	31	16	18	0	0	34	35	33
2011	Bilingual	11	18	31	22	13	1	4	36	31	150
2011	Unilingual English	12	18	30	20	16	1	3	37	31	107
2011	Either English or French	2	26	25	22	11	4	9	38	32	35
2008	Bilingual	13	24	27	20	14	1	1	35	38	135
2008	Unilingual English	18	16	33	21	5	2	5	28	37	100
2008	Either English or French	7	30	41	19	4	0	0	22	37	27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	15	27	27	17	3	2	46	25	180
2019	Unilingual English	11	12	34	24	15	4	1	41	24	136
2017	Bilingual	9	14	27	26	16	4	4	46	25	172
2017	Unilingual English	14	15	28	20	19	0	5	41	30	141
2017	Either English or French	16	16	25	13	14	5	11	33	38	44
2014	Bilingual	12	16	36	20	11	1	3	32	30	151
2014	Unilingual English	7	21	29	25	18	0	0	43	28	119
2014	Either English or French	3	14	9	28	34	3	8	70	20	33

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	7	14	32	28	17	1	1	45	22	180
2019	Unilingual English	9	12	31	26	22	0	1	48	21	136

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	71	17	4	4	3	1	1	89	7	182
2019	Unilingual English	80	4	8	0	1	0	7	91	1	135
2017	Bilingual	71	19	4	4	2	0	0	90	6	171
2017	Unilingual English	80	9	3	0	1	0	7	96	1	142
2017	Either English or French	74	9	5	0	3	0	10	91	3	45
2014	Bilingual	66	20	6	3	4	0	1	87	7	151
2014	Unilingual English	86	5	3	1	1	0	4	95	2	121
2014	Either English or French	74	20	0	3	0	0	4	97	3	33
2011	Bilingual	60	15	5	10	4	1	4	79	15	150
2011	Unilingual English	84	7	3	0	1	0	5	96	1	106
2011	Either English or French	80	18	0	0	0	0	2	100	0	36
2008	Bilingual	70	14	5	6	4	0	0	84	10	135
2008	Unilingual English	80	5	2	1	3	1	8	93	4	101
2008	Either English or French	73	15	4	0	0	0	8	96	0	26

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	23	15	8	6	9	6	66	16	181
2019	Unilingual English	23	26	16	17	13	4	1	52	32	135
2017	Bilingual	27	31	12	12	8	5	4	64	22	171
2017	Unilingual English	22	26	13	21	15	3	0	50	37	142
2017	Either English or French	18	14	19	18	20	10	2	36	43	44
2014	Bilingual	31	29	16	7	10	4	3	65	18	151
2014	Unilingual English	25	33	11	16	14	0	0	58	30	121
2014	Either English or French	30	20	18	10	13	3	6	54	25	33

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	29	11	4	4	0	0	81	8	182
2019	Unilingual English	43	22	10	13	11	0	1	65	25	134
2017	Bilingual	49	29	8	7	7	1	0	78	14	171
2017	Unilingual English	38	28	9	16	9	0	0	66	25	142
2017	Either English or French	27	23	12	19	15	3	2	52	35	45
2014	Bilingual	46	28	9	7	10	0	0	74	16	150
2014	Unilingual English	39	24	10	8	18	0	0	63	27	121
2014	Either English or French	53	19	7	15	7	0	0	72	21	33

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	36	7	4	2	87	6	180
2019	Unilingual English	39	34	8	13	5	74	18	135
2017	Bilingual	47	35	9	7	2	82	10	172
2017	Unilingual English	36	40	5	11	8	76	19	141
2017	Either English or French	29	47	4	12	7	76	20	44
2014	Bilingual	44	38	11	3	3	82	7	149
2014	Unilingual English	35	43	7	11	4	79	15	121
2014	Either English or French	41	30	16	9	3	71	12	33

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	29	14	5	2	2	0	78	8	181
2019	Unilingual English	40	33	12	11	4	0	0	73	15	135

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	26	15	5	1	2	5	78	7	181
2019	Unilingual English	47	26	12	6	4	1	5	77	11	135

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	30	14	5	3	0	1	78	8	182
2019	Unilingual English	39	30	9	11	9	0	1	69	21	136
2017	Bilingual	50	35	5	5	3	1	1	87	8	172
2017	Unilingual English	35	44	5	12	3	0	0	79	15	142
2017	Either English or French	24	35	20	5	13	0	3	61	19	45
2014	Bilingual	41	32	14	9	4	1	0	74	13	151
2014	Unilingual English	33	38	6	10	13	1	0	71	23	121
2014	Either English or French	42	25	6	12	7	0	8	72	21	33
2011	Bilingual	47	30	9	6	6	1	0	78	13	150
2011	Unilingual English	24	40	9	10	15	1	0	65	26	107
2011	Either English or French	40	23	19	12	4	0	2	65	16	36
2008	Bilingual	41	36	10	4	7	1	1	78	12	134
2008	Unilingual English	32	32	7	13	15	0	1	65	28	100
2008	Either English or French	52	30	4	7	0	7	0	88	8	27

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	30	10	3	2	3	1	85	5	182
2019	Unilingual English	41	27	12	8	10	1	1	69	19	136
2017	Bilingual	50	30	9	7	1	1	1	82	9	171
2017	Unilingual English	44	30	11	9	5	0	1	75	15	142
2017	Either English or French	34	33	14	3	12	3	0	69	16	45
2014	Bilingual	45	23	14	7	6	4	1	72	13	151
2014	Unilingual English	39	32	11	9	7	3	0	72	16	121
2014	Either English or French	53	19	6	6	6	4	6	80	14	33
2011	Bilingual	51	27	13	5	4	0	0	78	9	149
2011	Unilingual English	39	32	9	9	9	3	0	73	18	107
2011	Either English or French	52	21	9	14	4	0	0	73	18	36
2008	Bilingual	48	26	10	6	7	2	1	76	14	134
2008	Unilingual English	39	25	18	7	8	3	0	66	15	100
2008	Either English or French	59	26	4	4	4	0	4	88	8	27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	32	7	3	4	1	1	86	6	181
2019	Unilingual English	39	32	9	6	11	0	2	73	18	136
2017	Bilingual	49	31	11	3	5	0	1	81	8	172
2017	Unilingual English	43	29	12	10	5	1	0	72	16	142
2017	Either English or French	31	34	17	12	0	3	3	69	13	45
2014	Bilingual	45	30	11	7	6	1	1	76	13	151
2014	Unilingual English	34	33	9	15	8	2	0	67	23	121
2014	Either English or French	54	31	3	6	4	0	3	87	10	33
2011	Bilingual	51	25	12	8	4	0	0	76	12	149
2011	Unilingual English	33	30	11	17	8	2	0	64	26	107
2011	Either English or French	60	11	11	14	4	0	0	71	18	36
2008	Bilingual	48	31	7	7	6	0	0	79	13	134
2008	Unilingual English	35	36	7	9	12	1	0	72	21	100
2008	Either English or French	67	15	11	4	4	0	0	81	7	27

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	82	13	1	2	1	1	1	96	2	182
2019	Unilingual English	83	6	2	2	1	0	6	95	3	134
2017	Bilingual	83	9	2	4	2	0	1	92	6	172
2017	Unilingual English	83	8	2	0	1	0	7	97	1	142
2017	Either English or French	75	12	5	0	3	0	4	92	3	45
2014	Bilingual	83	12	3	0	2	0	0	95	2	151
2014	Unilingual English	86	5	1	0	2	1	6	97	2	121
2014	Either English or French	84	4	3	0	4	0	6	93	4	33
2011	Bilingual	77	10	3	4	5	0	1	88	9	150
2011	Unilingual English	84	4	3	1	1	2	4	94	2	106
2011	Either English or French	94	6	0	0	0	0	0	100	0	36
2008	Bilingual	81	8	3	2	5	0	0	90	7	134
2008	Unilingual English	89	2	0	0	2	0	7	98	2	98
2008	Either English or French	93	7	0	0	0	0	0	100	0	27

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	24	7	6	4	2	4	82	11	182
2019	Unilingual English	60	18	6	8	6	0	2	80	14	135
2017	Bilingual	52	21	9	8	5	2	3	77	13	172
2017	Unilingual English	52	25	9	6	6	1	1	78	12	141
2017	Either English or French	55	19	6	8	2	2	8	83	10	45
2014	Bilingual	47	23	11	6	5	6	3	77	11	151
2014	Unilingual English	57	25	5	4	5	3	2	86	9	121
2014	Either English or French	59	14	6	9	3	0	8	80	13	33
2011	Bilingual	44	25	9	8	4	2	8	77	13	150
2011	Unilingual English	48	24	12	4	8	2	3	75	12	107
2011	Either English or French	62	19	7	2	8	2	0	83	10	36

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	65	26	4	3	1	1	1	92	4	182
2019	Unilingual English	59	20	9	5	5	1	0	80	11	136
2017	Bilingual	66	21	7	3	3	0	1	88	6	172
2017	Unilingual English	53	29	8	4	4	1	1	84	8	142
2017	Either English or French	46	21	11	3	15	2	3	70	18	45

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	29	6	4	3	1	1	87	7	181
2019	Unilingual English	52	23	7	11	8	0	0	75	19	136
2017	Bilingual	58	26	10	2	3	0	1	84	5	171
2017	Unilingual English	49	29	8	9	5	0	0	78	14	142
2017	Either English or French	46	24	9	8	11	0	3	72	20	45
2014	Bilingual	52	24	14	5	5	0	0	75	11	151
2014	Unilingual English	47	27	9	8	10	1	0	74	18	121
2014	Either English or French	56	20	9	0	7	3	6	83	7	32

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	43	12	11	0	2	0	76	12	53
2019	Unilingual English	26	42	11	16	5	0	0	68	21	19

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	25	12	8	5	4	0	74	13	180
2019	Unilingual English	33	34	13	12	8	1	0	67	20	136
2017	Bilingual	34	34	15	8	8	1	0	69	16	172
2017	Unilingual English	33	35	13	9	9	2	0	68	18	142
2017	Either English or French	41	21	15	10	8	6	0	66	18	45
2014	Bilingual	31	35	14	7	7	6	1	70	15	151
2014	Unilingual English	31	32	12	10	13	3	0	65	23	121
2014	Either English or French	32	30	18	14	6	0	0	62	20	33
2011	Bilingual	34	29	14	9	9	4	0	66	19	150
2011	Unilingual English	20	36	18	12	11	3	1	58	24	107
2011	Either English or French	30	30	26	6	9	0	0	59	15	36

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	26	12	7	7	2	0	74	14	180
2019	Unilingual English	31	30	19	10	11	0	0	61	21	136
2017	Bilingual	33	33	12	13	9	1	0	67	22	172
2017	Unilingual English	30	32	8	17	12	1	0	63	30	142
2017	Either English or French	25	30	24	11	9	2	0	56	20	45
2014	Bilingual	29	35	19	7	7	3	1	66	14	151
2014	Unilingual English	24	32	13	16	15	0	0	56	31	121
2014	Either English or French	26	34	15	9	13	4	0	62	23	33
2011	Bilingual	35	31	16	6	11	1	0	67	17	150
2011	Unilingual English	29	34	10	17	10	0	0	63	27	107
2011	Either English or French	42	34	9	7	8	0	0	76	15	36
2008	Bilingual	34	29	13	14	8	2	0	65	23	136
2008	Unilingual English	30	35	11	14	10	0	0	65	24	100
2008	Either English or French	37	30	7	4	15	4	4	72	20	27

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	29	14	10	5	5	1	70	15	180
2019	Unilingual English	25	23	19	20	13	1	0	48	33	136
2017	Bilingual	29	28	19	11	8	4	0	59	21	172
2017	Unilingual English	22	34	10	19	13	2	0	57	33	142
2017	Either English or French	22	19	20	22	11	6	0	43	35	45
2014	Bilingual	26	34	19	8	8	5	1	63	17	151
2014	Unilingual English	18	36	17	15	14	0	0	54	29	121
2014	Either English or French	23	39	18	10	6	4	0	65	16	33
2011	Bilingual	25	42	15	5	8	5	0	70	13	150
2011	Unilingual English	20	37	10	19	11	3	0	58	31	107
2011	Either English or French	28	33	17	16	4	2	0	62	21	36
2008	Bilingual	23	39	18	9	7	5	0	65	16	136
2008	Unilingual English	19	36	10	20	13	2	0	56	34	100
2008	Either English or French	30	33	15	4	15	4	0	65	19	27

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	35	11	9	6	2	0	73	16	180
2019	Unilingual English	18	31	16	19	14	1	1	50	33	136
2017	Bilingual	24	37	17	12	9	2	0	61	21	172
2017	Unilingual English	22	30	12	21	14	0	0	53	35	141
2017	Either English or French	17	33	15	19	13	0	3	52	33	45
2014	Bilingual	19	39	17	12	8	4	1	61	21	150
2014	Unilingual English	18	36	8	18	19	1	0	54	37	121
2014	Either English or French	30	36	6	18	6	4	0	69	25	33
2011	Bilingual	26	44	11	8	8	3	0	72	17	150
2011	Unilingual English	17	40	11	17	12	2	0	58	30	107
2011	Either English or French	30	30	13	9	16	2	0	61	26	36
2008	Bilingual	23	42	13	13	9	1	0	66	22	136
2008	Unilingual English	21	41	9	13	17	0	0	61	30	101
2008	Either English or French	33	22	15	11	11	7	0	60	24	27

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	20	14	5	6	2	0	75	11	181
2019	Unilingual English	28	9	9	8	13	21	13	55	31	136

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	37	10	8	1	1	0	82	8	180
2019	Unilingual English	34	42	12	7	3	2	1	78	10	135
2017	Bilingual	44	34	14	5	3	0	0	78	8	172
2017	Unilingual English	40	37	14	4	5	0	0	77	9	142
2017	Either English or French	22	55	17	4	3	0	0	77	7	45
2014	Bilingual	40	37	13	4	4	1	0	78	8	151
2014	Unilingual English	30	47	10	5	7	1	0	78	12	121
2014	Either English or French	30	49	12	3	6	0	0	79	9	33
2011	Bilingual	46	38	9	4	3	0	0	84	7	150
2011	Unilingual English	21	55	11	9	4	0	0	76	13	107
2011	Either English or French	39	23	17	12	8	0	0	62	21	36

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	24	33	18	17	5	3	0	59	23	180
2019	Unilingual English	17	33	17	23	8	1	1	51	32	136

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	39	34	10	9	6	1	1	74	15	181
2019	Unilingual English	34	37	12	9	6	2	1	73	15	136
2017	Bilingual	43	34	7	8	5	3	1	79	13	172
2017	Unilingual English	46	30	11	10	3	1	0	76	13	142
2017	Either English or French	51	18	9	8	9	5	0	72	19	45
2014	Bilingual	38	36	11	7	6	3	0	75	13	151
2014	Unilingual English	47	33	8	4	6	3	0	82	10	121
2014	Either English or French	52	32	3	3	3	4	3	90	6	33
2011	Bilingual	41	28	13	9	6	3	1	72	15	149
2011	Unilingual English	42	30	8	10	9	2	0	74	19	107
2011	Either English or French	36	25	16	14	7	2	0	62	21	36
2008	Bilingual	45	26	8	9	7	4	1	75	16	136
2008	Unilingual English	38	30	14	12	5	1	0	69	17	100
2008	Either English or French	56	22	4	11	4	0	4	81	15	27

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	30	14	9	3	3	0	73	12	180
2019	Unilingual English	34	29	20	5	8	3	0	66	13	135

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	26	16	7	9	12	3	63	19	179
2019	Unilingual English	24	17	20	15	12	8	4	46	31	135
2017	Bilingual	21	23	18	10	15	10	3	51	29	171
2017	Unilingual English	25	22	15	19	15	4	0	49	35	142
2017	Either English or French	22	12	16	20	13	8	10	41	40	45
2014	Bilingual	19	20	19	15	14	10	4	45	33	151
2014	Unilingual English	17	30	13	13	22	5	0	49	37	121
2014	Either English or French	26	24	12	10	12	4	11	59	27	33
2011	Bilingual	19	22	16	12	15	5	11	49	32	148
2011	Unilingual English	19	26	15	20	14	3	2	48	36	107
2011	Either English or French	42	17	17	11	6	0	7	63	18	36

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	28	18	14	6	4	0	60	21	179
2019	Unilingual English	23	29	17	13	13	4	1	55	27	136
2017	Bilingual	32	35	13	10	6	2	1	70	17	172
2017	Unilingual English	30	23	15	18	10	4	0	56	29	142
2017	Either English or French	17	27	22	11	7	7	8	53	21	45
2014	Bilingual	21	39	21	9	5	5	0	64	14	151
2014	Unilingual English	19	31	13	16	18	2	0	51	35	121
2014	Either English or French	32	23	12	15	13	0	6	58	30	33
2011	Bilingual	32	37	12	13	5	1	0	70	18	150
2011	Unilingual English	23	35	15	13	10	3	1	60	24	107
2011	Either English or French	34	28	14	4	8	9	2	70	14	36
2008	Bilingual	32	30	13	17	6	1	1	63	23	135
2008	Unilingual English	24	40	8	16	13	0	0	63	29	101
2008	Either English or French	22	33	15	15	11	0	4	58	27	27

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	21	16	15	16	3	2	51	33	181
2019	Unilingual English	13	32	12	16	20	3	4	49	38	136
2017	Bilingual	19	27	17	14	17	3	2	49	33	171
2017	Unilingual English	22	21	16	22	17	0	2	44	40	142
2017	Either English or French	20	15	15	11	14	7	18	47	33	45
2014	Bilingual	14	24	21	18	19	2	1	40	38	151
2014	Unilingual English	16	21	12	23	24	0	4	38	49	121
2014	Either English or French	35	11	15	6	16	0	17	54	27	32
2011	Bilingual	20	32	10	15	15	1	6	56	33	150
2011	Unilingual English	17	32	17	13	16	1	4	52	30	107
2011	Either English or French	24	9	27	7	9	2	24	43	20	35
2008	Bilingual	13	34	16	19	14	1	4	49	34	135
2008	Unilingual English	23	29	10	16	20	0	3	53	37	101
2008	Either English or French	11	19	11	26	7	0	26	40	45	27

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	58	20	10	5	2	1	5	83	7	182
2019	Unilingual English	48	25	11	6	4	1	7	79	10	136

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	62	10	5	2	3	3	14	88	6	182
2019	Unilingual English	58	5	7	2	5	2	21	82	9	136

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	22	16	5	1	2	5	76	7	181
2019	Unilingual English	41	28	9	6	7	2	6	76	15	136

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	19	15	8	3	3	6	72	11	182
2019	Unilingual English	39	25	13	5	9	2	7	70	15	135

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	42	16	19	7	8	2	6	63	17	181
2019	Unilingual English	32	18	20	13	10	1	6	54	25	134

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	68	11	9	3	1	3	5	86	4	181
2019	Unilingual English	60	15	10	4	4	2	5	80	9	134

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	77	6	2	4	2	4	5	91	6	181
2019	Unilingual English	72	5	6	3	3	4	7	86	7	136

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	76	9	2	1	1	3	9	96	1	180
2019	Unilingual English	72	8	6	4	2	2	6	87	6	134

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	29	42	14	8	4	2	0	73	12	179
2019	Unilingual English	23	42	14	13	7	1	0	65	20	136
2017	Bilingual	32	32	18	5	6	6	0	69	12	171
2017	Unilingual English	25	37	17	9	10	2	0	63	19	142
2017	Either English or French	15	30	23	9	13	7	3	49	25	45

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	32	11	7	3	2	78	11	180
2019	Unilingual English	34	34	14	11	5	1	69	17	135
2017	Bilingual	50	29	11	5	3	1	80	9	171
2017	Unilingual English	42	36	14	5	3	0	77	9	142
2017	Either English or French	35	35	21	4	5	0	69	10	45
2014	Bilingual	47	33	10	5	4	1	81	9	151
2014	Unilingual English	41	32	16	8	3	0	73	11	121
2014	Either English or French	58	26	7	9	0	0	84	9	33
2011	Bilingual	43	40	5	8	3	1	83	12	149
2011	Unilingual English	42	39	7	8	3	1	82	11	107
2011	Either English or French	54	27	11	4	2	2	82	7	36

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	29	13	8	3	3	1	75	11	179
2019	Unilingual English	38	29	19	4	6	3	1	69	11	134
2017	Bilingual	51	27	11	3	6	2	0	80	9	171
2017	Unilingual English	49	30	12	3	3	3	1	82	6	142
2017	Either English or French	40	33	12	4	9	2	0	74	13	45
2014	Bilingual	45	30	12	5	2	5	1	79	8	151
2014	Unilingual English	44	26	15	6	4	3	1	74	11	121
2014	Either English or French	59	26	6	7	0	3	0	87	7	33

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	30	8	2	3	0	87	5	181
2019	Unilingual English	47	32	7	9	4	1	79	13	134
2017	Bilingual	53	30	8	6	3	0	83	9	171
2017	Unilingual English	51	32	6	8	3	0	83	11	142
2017	Either English or French	49	29	11	4	6	0	78	10	45
2014	Bilingual	54	32	7	3	4	0	86	7	151
2014	Unilingual English	51	29	7	6	7	0	80	13	121
2014	Either English or French	62	29	3	6	0	0	91	6	33
2011	Bilingual	55	29	4	6	6	0	84	12	149
2011	Unilingual English	54	30	6	5	5	0	84	10	107
2011	Either English or French	72	13	13	0	2	0	85	2	36
2008	Bilingual	47	35	7	6	4	0	82	10	136
2008	Unilingual English	44	35	9	9	4	0	78	13	101
2008	Either English or French	63	15	4	11	7	0	78	19	27

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	28	9	10	3	0	0	78	13	180
2019	Unilingual English	34	29	18	11	8	1	0	64	19	136
2017	Bilingual	44	33	11	7	5	0	0	77	12	170
2017	Unilingual English	41	23	21	8	6	1	1	64	14	142
2017	Either English or French	36	20	23	12	9	0	0	56	21	45
2014	Bilingual	42	31	15	6	7	1	0	73	12	151
2014	Unilingual English	30	39	15	8	8	0	0	68	17	120
2014	Either English or French	41	31	6	12	6	3	0	74	19	33
2011	Bilingual	46	31	10	5	7	1	0	78	12	150
2011	Unilingual English	41	27	14	10	7	1	0	68	18	107
2011	Either English or French	60	23	11	2	4	0	0	83	6	36

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	27	12	8	4	0	76	12	180
2019	Unilingual English	37	30	15	12	6	1	67	18	136
2017	Bilingual	45	33	8	9	4	1	79	13	172
2017	Unilingual English	39	30	16	6	6	1	70	13	142
2017	Either English or French	30	36	14	12	8	0	66	20	45
2014	Bilingual	41	34	14	6	5	1	75	11	151
2014	Unilingual English	31	43	11	9	6	0	75	14	121
2014	Either English or French	44	28	13	9	6	0	72	15	33
2011	Bilingual	46	35	9	3	7	0	81	10	150
2011	Unilingual English	43	30	8	14	5	0	73	19	107
2011	Either English or French	58	27	11	0	4	0	85	4	36
2008	Bilingual	45	33	11	7	3	1	79	10	136
2008	Unilingual English	43	34	11	9	4	0	76	13	101
2008	Either English or French	56	26	4	11	4	0	81	15	27

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	23	16	6	8	2	0	70	14	181
2019	Unilingual English	35	17	18	14	9	5	2	56	25	135
2017	Bilingual	36	30	12	10	8	2	1	69	19	172
2017	Unilingual English	40	19	17	12	7	4	1	63	19	140
2017	Either English or French	42	11	13	16	11	5	3	57	29	45
2014	Bilingual	39	26	16	10	8	1	1	66	18	151
2014	Unilingual English	40	26	8	12	9	4	1	70	22	121
2014	Either English or French	47	16	6	19	7	6	0	67	27	33
2011	Bilingual	43	22	20	5	6	3	1	68	12	150
2011	Unilingual English	41	21	15	10	10	3	1	64	21	107
2011	Either English or French	50	23	7	0	4	6	10	87	5	36
2008	Bilingual	43	24	9	10	7	7	1	72	18	136
2008	Unilingual English	32	29	14	10	10	5	1	64	21	101
2008	Either English or French	37	22	4	11	0	11	15	80	15	27

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Bilingual	27	41	32	182
2019	Unilingual English	24	35	41	135
2017	Bilingual	26	36	38	171
2017	Unilingual English	22	35	43	141
2017	Either English or French	34	49	17	45
2014	Bilingual	33	40	27	151
2014	Unilingual English	17	37	46	121
2014	Either English or French	16	53	31	33
2011	Bilingual	31	39	30	150
2011	Unilingual English	37	38	24	107
2011	Either English or French	11	63	26	36

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Bilingual	10	16	56	3	9	6	50
2019	Unilingual English	31	19	34	0	13	3	32
2017	Bilingual	22	10	52	3	8	4	44
2017	Unilingual English	23	21	37	9	5	5	31
2017	Either English or French	33	5	12	8	26	16	15
2014	Bilingual	16	17	56	2	9999	9	51
2014	Unilingual English	19	28	29	9	9999	15	21
2011	Bilingual	25	22	37	2	9999	14	49
2011	Unilingual English	21	25	30	12	9999	12	40

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	40	34	11	6	2	1	7	79	9	182
2019	Unilingual English	38	40	8	6	1	2	6	83	8	135

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	23	5	2	1	5	7	92	2	180
2019	Unilingual English	52	24	10	2	5	2	5	82	7	136

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	8	92	182
2019	Unilingual English	11	89	136

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	62	38	15

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	36	64	15

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	47	53	15

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	55	45	15

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	56	44	15

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	35	65	15

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	15

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	43	57	15

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	15

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	15

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	15

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	15

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	15

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	34	66	15

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	15

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	40	60	15

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	15

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	181
2019	Unilingual English	19	81	135

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	15	15	5	3	32	7	62	13	182
2019	Unilingual English	16	14	19	8	10	28	4	45	27	136
2017	Bilingual	21	21	14	7	10	22	5	58	22	172
2017	Unilingual English	24	11	24	11	12	15	2	43	28	142
2017	Either English or French	22	12	15	12	10	20	9	48	31	45
2014	Bilingual	17	21	17	9	10	21	5	52	25	151
2014	Unilingual English	17	19	21	7	12	18	5	47	25	121
2014	Either English or French	29	18	21	9	6	13	3	57	18	33

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	21	16	6	3	8	0	73	10	182
2019	Unilingual English	32	30	14	6	10	6	2	68	17	135
2017	Bilingual	33	34	15	6	8	3	1	70	14	171
2017	Unilingual English	37	24	22	9	6	1	1	62	16	141
2017	Either English or French	28	15	17	13	10	15	3	52	28	45
2014	Bilingual	29	29	19	4	9	10	0	64	14	151
2014	Unilingual English	29	23	19	10	12	6	1	56	23	121
2014	Either English or French	41	18	22	12	0	7	0	64	12	33
2011	Bilingual	43	29	15	5	5	3	0	74	10	150
2011	Unilingual English	32	39	12	10	3	3	0	73	14	107
2011	Either English or French	56	18	9	4	4	9	0	81	9	36

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	181
2019	Unilingual English	7	93	136

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	180
2019	Unilingual English	10	90	135

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	26	13	18	3	1	32	7	64	7	182
2019	Unilingual English	21	13	24	2	6	30	4	52	12	135
2017	Bilingual	24	18	16	2	6	29	5	63	13	172
2017	Unilingual English	28	16	24	4	4	18	6	58	11	142
2017	Either English or French	18	9	21	2	11	33	6	44	21	45
2014	Bilingual	16	18	19	4	4	30	8	56	13	151
2014	Unilingual English	19	15	30	4	4	23	6	47	10	121
2014	Either English or French	30	16	18	3	0	19	15	68	4	33

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	20	17	3	2	11	0	75	5	182
2019	Unilingual English	37	29	18	3	5	7	2	72	9	134
2017	Bilingual	42	28	13	2	7	8	1	76	10	172
2017	Unilingual English	43	25	19	3	2	6	1	74	6	142
2017	Either English or French	34	19	18	3	11	13	3	63	16	45
2014	Bilingual	30	28	18	5	3	14	1	69	10	150
2014	Unilingual English	32	25	23	6	3	9	2	64	10	121
2014	Either English or French	40	16	22	0	0	13	9	72	0	32
2011	Bilingual	41	34	15	2	1	6	0	80	4	150
2011	Unilingual English	48	29	12	4	3	5	0	81	6	106
2011	Either English or French	61	16	8	7	2	6	0	82	9	36

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	29	17	13	18	1	1	51	32	182
2019	Unilingual English	22	23	24	8	19	1	1	47	28	136
2017	Bilingual	24	28	21	14	11	0	1	53	26	172
2017	Unilingual English	30	22	16	14	14	1	4	54	29	142
2017	Either English or French	41	14	13	7	15	4	5	62	24	45

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	26	27	12	13	0	1	47	26	181
2019	Unilingual English	10	27	26	22	14	1	1	37	36	136
2017	Bilingual	17	30	26	11	15	0	1	48	27	172
2017	Unilingual English	12	26	24	19	18	0	1	38	38	141
2017	Either English or French	10	23	23	17	22	2	3	35	40	45

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	32	18	8	9	0	1	65	16	182
2019	Unilingual English	28	29	23	10	8	1	1	58	19	134
2017	Bilingual	26	37	20	9	5	0	2	65	14	171
2017	Unilingual English	26	27	22	15	6	1	2	55	22	142
2017	Either English or French	21	28	20	8	14	2	7	54	24	44

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	28	23	19	17	12	1	1	52	29	181
2019	Unilingual English	22	25	20	20	11	1	2	48	32	134
2017	Bilingual	16	28	25	14	15	1	2	45	30	170
2017	Unilingual English	21	19	22	16	21	1	1	41	37	142
2017	Either English or French	15	21	5	24	30	0	5	37	57	45

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	24	15	5	5	1	5	74	11	180
2019	Unilingual English	46	29	8	5	5	1	6	81	10	136
2017	Bilingual	42	18	18	5	6	1	11	67	12	172
2017	Unilingual English	48	14	13	5	6	1	13	72	12	141
2017	Either English or French	38	10	18	8	8	0	19	59	20	45

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	28	22	8	5	1	0	65	13	182
2019	Unilingual English	26	34	18	13	7	1	0	61	21	133
2017	Bilingual	36	26	24	9	5	0	1	62	14	172
2017	Unilingual English	25	30	24	11	9	0	1	56	20	142
2017	Either English or French	24	29	21	15	3	2	7	58	19	45

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	34	18	5	4	2	2	72	9	180
2019	Unilingual English	32	28	22	9	8	1	0	61	17	135
2017	Bilingual	34	35	14	8	5	2	2	72	13	172
2017	Unilingual English	31	25	23	12	6	1	2	59	18	142
2017	Either English or French	23	34	16	5	5	4	13	68	13	44

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	37	19	8	6	1	0	67	14	181
2019	Unilingual English	28	32	20	13	7	1	0	61	19	135
2017	Bilingual	24	35	23	8	7	2	1	61	15	172
2017	Unilingual English	28	39	14	13	5	1	1	67	18	142
2017	Either English or French	22	26	24	8	7	2	12	55	17	45

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	40	32	16	7	4	1	0	73	11	179
2019	Unilingual English	39	25	20	8	6	1	0	65	15	135
2017	Bilingual	39	36	15	5	5	0	1	76	9	172
2017	Unilingual English	40	33	12	10	5	0	1	73	14	140
2017	Either English or French	23	28	14	13	3	2	17	63	20	44

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	22	14	8	4	2	0	74	12	181
2019	Unilingual English	48	20	13	6	12	1	0	69	18	134

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	30	17	9	6	1	1	67	16	181
2019	Unilingual English	28	30	24	10	7	1	0	59	16	136
2017	Bilingual	34	31	17	13	3	1	2	67	16	172
2017	Unilingual English	30	28	21	10	8	1	1	60	18	142
2017	Either English or French	26	31	13	8	9	2	12	66	19	45

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	62	20	8	6	3	0	1	83	9	181
2019	Unilingual English	50	31	11	2	3	1	2	83	6	136
2017	Bilingual	56	16	16	3	4	1	5	76	8	172
2017	Unilingual English	44	29	13	9	3	0	1	74	12	140
2017	Either English or French	52	21	14	4	2	0	7	78	7	45

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	75	13	3	1	2	0	6	93	4	181
2019	Unilingual English	65	17	4	4	4	1	6	88	8	132
2017	Bilingual	69	12	9	4	3	1	3	83	8	172
2017	Unilingual English	71	11	9	4	1	2	2	85	6	141
2017	Either English or French	72	2	3	4	9	2	8	82	14	45

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	75	9	5	3	4	2	2	88	7	180
2019	Unilingual English	74	8	7	3	6	2	1	84	9	134
2017	Bilingual	58	24	9	4	2	1	3	84	6	172
2017	Unilingual English	40	37	15	7	1	0	0	77	8	141
2017	Either English or French	43	29	10	2	9	2	6	78	11	45

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	62	22	10	3	1	0	2	85	4	180
2019	Unilingual English	47	31	12	3	4	1	2	80	7	134
2017	Bilingual	68	12	5	7	4	1	3	83	11	170
2017	Unilingual English	49	28	13	7	1	1	1	79	8	142
2017	Either English or French	54	18	10	7	5	0	6	76	13	44

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	66	15	8	6	2	0	3	83	9	180
2019	Unilingual English	49	24	15	5	6	1	1	74	11	134
2017	Bilingual	58	10	4	2	1	1	24	91	4	170
2017	Unilingual English	56	11	2	0	0	0	31	97	0	141
2017	Either English or French	38	9	0	3	0	0	51	94	6	44

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	60	13	5	3	0	1	18	90	4	180
2019	Unilingual English	53	11	6	1	1	1	27	89	2	131
2017	Bilingual	74	16	5	2	0	0	3	92	3	171
2017	Unilingual English	60	21	9	1	1	0	8	88	2	141
2017	Either English or French	58	26	2	0	0	0	15	98	0	45

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	73	17	6	1	0	0	2	93	1	179
2019	Unilingual English	58	25	9	1	1	1	5	88	2	133
2017	Bilingual	59	16	10	5	5	1	5	79	11	171
2017	Unilingual English	66	17	5	4	5	0	2	86	9	141
2017	Either English or French	52	5	11	10	10	0	12	65	23	45

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	74	13	3	2	5	0	3	90	7	180
2019	Unilingual English	70	15	3	3	4	2	3	90	7	133
2017	Bilingual	60	27	10	1	1	0	2	89	1	171
2017	Unilingual English	45	30	14	4	1	1	5	79	6	141
2017	Either English or French	61	20	4	3	0	0	11	91	4	45

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	29	15	2	2	0	2	80	4	180
2019	Unilingual English	48	35	13	2	1	1	0	84	3	134

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	33	32	12	3	0	0	53	15	182
2019	Unilingual English	13	30	35	19	4	0	0	42	23	136
2017	Bilingual	12	33	40	12	3	0	1	45	14	172
2017	Unilingual English	11	27	41	13	7	1	0	38	20	142
2017	Either English or French	7	30	35	18	10	0	0	37	28	45

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	7	16	37	27	14	0	0	40	23	180
2019	Unilingual English	18	23	37	16	6	0	0	22	41	135
2017	Bilingual	7	17	43	23	9	0	1	32	24	171
2017	Unilingual English	15	23	36	17	7	1	1	25	39	142
2017	Either English or French	10	23	34	25	6	2	0	32	33	45

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	48	27	15	6	3	0	0	75	10	182
2019	Unilingual English	32	39	16	9	3	1	1	72	12	135
2017	Bilingual	43	37	9	6	5	0	0	80	11	172
2017	Unilingual English	35	48	7	8	1	1	0	83	9	142
2017	Either English or French	33	37	21	2	2	5	0	75	3	45

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	26	12	15	6	2	1	66	21	182
2019	Unilingual English	18	35	16	19	11	0	1	54	30	134
2017	Bilingual	27	35	17	11	9	2	0	63	20	171
2017	Unilingual English	19	38	15	16	10	1	1	58	27	142
2017	Either English or French	5	43	17	13	13	6	3	53	29	45

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	15	85	181
2019	Unilingual English	20	80	136
2017	Bilingual	21	79	172
2017	Unilingual English	28	72	141
2017	Either English or French	25	75	45
2014	Bilingual	13	87	150
2014	Unilingual English	22	78	121
2014	Either English or French	19	81	33

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	89	11	27
2019	Unilingual English	93	7	27
2017	Bilingual	71	29	37
2017	Unilingual English	76	24	40
2017	Either English or French	100	0	11
2014	Bilingual	81	19	20
2014	Unilingual English	77	23	27

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	25	8	9	5	78	14	24
2019	Unilingual English	40	28	0	23	9	68	32	25
2017	Bilingual	59	34	4	0	4	93	4	26
2017	Unilingual English	65	29	0	7	0	93	7	30
2017	Either English or French	42	31	0	27	0	73	27	11
2014	Bilingual	42	38	12	7	0	80	7	16
2014	Unilingual English	47	29	10	9	4	76	13	21

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	28	24	9	14	2	0	24	76	182
2019	Unilingual English	18	33	25	8	13	1	1	19	81	136
2017	Bilingual	28	28	24	11	8	1	0	28	72	172
2017	Unilingual English	38	20	12	12	13	3	2	40	60	141
2017	Either English or French	31	24	17	3	12	4	7	35	65	45

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	75	25	137
2019	Unilingual English	61	39	105

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	32	68	137
2019	Unilingual English	41	59	104

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	34	15	10	14	1	5	58	26	137
2019	Unilingual English	19	24	19	14	17	3	3	46	33	107
2017	Bilingual	24	26	17	8	11	3	11	59	22	120
2017	Unilingual English	20	27	13	18	16	2	4	50	36	80
2017	Either English or French	24	17	14	6	21	0	18	50	33	26

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	8	14	14	21	34	4	6	24	61	137
2019	Unilingual English	6	12	20	16	35	6	5	20	57	107
2017	Bilingual	3	7	15	15	44	4	12	12	70	121
2017	Unilingual English	0	8	15	12	46	5	14	10	71	81
2017	Either English or French	9	6	11	6	37	5	26	22	62	26

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	39	20	13	8	10	1	10	66	20	180
2019	Unilingual English	37	13	14	17	12	1	6	54	31	136

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Parole Board of Canada by Question 99. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment