2019 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	38	46	2	12	2	84	14	92
2019	11 to 20 years in current department or agency	46	44	3	7	0	90	7	98
2017	Less than 3 years in current department or agency	48	43	0	6	3	91	9	83
2017	3 to 10 years in current department or agency	36	50	3	7	3	86	10	141
2017	11 to 20 years in current department or agency	39	51	3	4	2	90	6	94
2014	Less than 3 years in current department or agency	30	56	0	14	0	86	14	55
2014	3 to 10 years in current department or agency	41	48	3	6	2	89	8	198
2014	11 to 20 years in current department or agency	57	33	3	6	1	90	7	72
2014	More than 20 years in current department or agency	62	30	0	8	0	92	8	13

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	64	22	3	8	4	0	85	12	91
2019	11 to 20 years in current department or agency	57	21	4	7	11	0	78	18	97
2017	Less than 3 years in current department or agency	70	10	10	3	6	0	81	9	83
2017	3 to 10 years in current department or agency	58	25	3	8	6	0	83	13	140
2017	11 to 20 years in current department or agency	52	24	8	13	3	0	76	16	94
2014	Less than 3 years in current department or agency	75	12	3	7	2	0	87	9	55
2014	3 to 10 years in current department or agency	58	22	6	8	5	1	80	14	198
2014	11 to 20 years in current department or agency	54	24	4	13	6	0	78	18	72
2014	More than 20 years in current department or agency	54	15	0	31	0	0	69	31	13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	48	36	5	8	3	0	84	11	92
2019	11 to 20 years in current department or agency	59	30	8	3	0	1	89	3	96
2017	Less than 3 years in current department or agency	46	36	5	11	2	0	82	13	83
2017	3 to 10 years in current department or agency	47	35	6	9	4	0	82	12	140
2017	11 to 20 years in current department or agency	54	33	4	7	1	0	87	8	94
2014	Less than 3 years in current department or agency	70	18	3	5	4	0	88	9	55
2014	3 to 10 years in current department or agency	53	32	6	6	4	0	85	10	198
2014	11 to 20 years in current department or agency	54	39	3	3	1	0	93	4	72
2014	More than 20 years in current department or agency	69	31	0	0	0	0	100	0	13

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	33	39	10	10	6	0	1	73	16	90
2019	11 to 20 years in current department or agency	29	53	7	8	3	0	0	82	11	98
2018	Less than 3 years in current department or agency	24	48	8	11	8	1	1	73	19	111
2018	3 to 10 years in current department or agency	30	42	13	12	3	0	1	72	15	113
2017	Less than 3 years in current department or agency	29	29	22	12	8	0	0	58	21	83
2017	3 to 10 years in current department or agency	30	46	6	12	6	0	0	76	18	140
2017	11 to 20 years in current department or agency	30	40	16	11	3	0	0	70	14	94
2014	Less than 3 years in current department or agency	35	38	10	13	4	0	0	73	16	55
2014	3 to 10 years in current department or agency	31	42	14	10	2	0	1	73	12	198
2014	11 to 20 years in current department or agency	36	52	8	4	0	0	0	87	4	72
2014	More than 20 years in current department or agency	61	16	8	15	0	0	0	77	15	13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	44	42	8	4	1	1	87	5	90
2019	11 to 20 years in current department or agency	54	32	8	5	1	0	86	6	97
2017	Less than 3 years in current department or agency	53	31	9	5	2	0	83	8	83
2017	3 to 10 years in current department or agency	48	40	5	6	1	1	88	7	137
2017	11 to 20 years in current department or agency	51	37	4	4	3	0	88	7	94
2014	Less than 3 years in current department or agency	65	23	13	0	0	0	87	0	55
2014	3 to 10 years in current department or agency	54	37	5	1	1	1	92	2	197
2014	11 to 20 years in current department or agency	62	33	3	1	0	0	96	1	72
2014	More than 20 years in current department or agency	61	31	8	0	0	0	92	0	13

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	40	36	10	11	4	0	0	75	15	92
2019	11 to 20 years in current department or agency	40	37	10	10	3	0	0	77	13	98
2018	Less than 3 years in current department or agency	50	33	9	6	3	1	0	83	9	111
2018	3 to 10 years in current department or agency	48	35	5	8	3	0	0	84	12	113
2017	Less than 3 years in current department or agency	55	35	4	4	2	0	0	89	7	83
2017	3 to 10 years in current department or agency	44	28	7	14	7	0	0	72	21	140
2017	11 to 20 years in current department or agency	46	35	6	4	9	0	0	81	13	94
2014	Less than 3 years in current department or agency	70	14	9	4	3	0	0	84	7	55
2014	3 to 10 years in current department or agency	45	34	8	9	3	0	1	80	12	196
2014	11 to 20 years in current department or agency	49	36	14	1	0	0	0	85	1	72
2014	More than 20 years in current department or agency	46	16	16	7	8	0	7	67	16	13

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	29	49	14	5	2	79	7	92
2019	11 to 20 years in current department or agency	34	44	10	8	4	78	12	98
2018	Less than 3 years in current department or agency	36	38	8	13	4	74	17	110
2018	3 to 10 years in current department or agency	32	42	14	7	4	75	11	113
2017	Less than 3 years in current department or agency	37	41	12	5	5	77	11	83
2017	3 to 10 years in current department or agency	29	49	8	11	3	78	14	141
2017	11 to 20 years in current department or agency	25	55	9	6	4	80	10	94
2014	Less than 3 years in current department or agency	42	41	9	7	0	84	7	55
2014	3 to 10 years in current department or agency	31	48	10	6	5	80	10	198
2014	11 to 20 years in current department or agency	39	39	11	7	4	78	11	72
2014	More than 20 years in current department or agency	54	38	0	8	0	92	8	13

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	29	45	8	14	4	74	18	92
2019	11 to 20 years in current department or agency	28	37	14	15	5	66	21	98
2018	Less than 3 years in current department or agency	33	33	18	8	9	66	17	111
2018	3 to 10 years in current department or agency	35	31	14	12	8	66	20	113
2017	Less than 3 years in current department or agency	42	40	5	7	7	81	13	83
2017	3 to 10 years in current department or agency	29	42	17	8	4	70	13	141
2017	11 to 20 years in current department or agency	28	38	14	15	5	66	20	94
2014	Less than 3 years in current department or agency	48	40	7	5	0	88	5	54
2014	3 to 10 years in current department or agency	29	37	12	15	7	66	22	197
2014	11 to 20 years in current department or agency	36	35	14	12	3	71	15	72
2014	More than 20 years in current department or agency	23	46	15	16	0	69	16	13

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	19	53	10	14	4	72	18	92
2019	11 to 20 years in current department or agency	24	57	5	10	4	80	15	98
2018	Less than 3 years in current department or agency	31	38	12	15	4	69	19	111
2018	3 to 10 years in current department or agency	27	45	13	10	5	72	15	112
2017	Less than 3 years in current department or agency	36	33	12	13	6	69	19	83
2017	3 to 10 years in current department or agency	24	45	10	16	4	70	20	141
2017	11 to 20 years in current department or agency	23	51	15	5	5	74	11	94

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	38	43	10	8	1	0	81	10	92
2019	11 to 20 years in current department or agency	41	42	11	5	1	1	84	6	98
2018	Less than 3 years in current department or agency	54	35	8	3	0	0	89	3	113
2018	3 to 10 years in current department or agency	47	42	5	6	1	0	88	7	113
2017	Less than 3 years in current department or agency	44	43	5	5	2	0	88	8	83
2017	3 to 10 years in current department or agency	43	39	8	9	1	0	82	11	141
2017	11 to 20 years in current department or agency	35	47	11	3	3	1	83	6	94
2014	Less than 3 years in current department or agency	65	26	7	0	2	0	91	2	55
2014	3 to 10 years in current department or agency	41	41	9	7	3	0	82	9	198
2014	11 to 20 years in current department or agency	44	45	8	1	1	0	89	3	72
2014	More than 20 years in current department or agency	69	16	16	0	0	0	84	0	13

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	27	45	10	14	5	72	19	92
2019	11 to 20 years in current department or agency	26	42	17	7	8	68	15	96
2018	Less than 3 years in current department or agency	30	45	10	9	5	75	15	112
2018	3 to 10 years in current department or agency	33	35	11	15	6	68	21	112
2017	Less than 3 years in current department or agency	44	37	12	2	5	81	7	83
2017	3 to 10 years in current department or agency	25	44	16	8	7	70	15	141
2017	11 to 20 years in current department or agency	25	38	21	10	6	63	16	94

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	47	44	5	4	1	90	5	91
2019	11 to 20 years in current department or agency	57	36	6	1	0	93	1	98
2018	Less than 3 years in current department or agency	43	37	10	9	1	80	10	111
2018	3 to 10 years in current department or agency	46	36	13	4	1	82	5	112
2017	Less than 3 years in current department or agency	48	33	15	3	1	81	4	83
2017	3 to 10 years in current department or agency	52	34	11	2	1	86	3	140
2017	11 to 20 years in current department or agency	41	48	8	2	0	89	2	94
2014	Less than 3 years in current department or agency	79	18	4	0	0	96	0	55
2014	3 to 10 years in current department or agency	61	29	6	3	0	90	3	198
2014	11 to 20 years in current department or agency	67	24	8	0	0	92	0	71
2014	More than 20 years in current department or agency	76	16	8	0	0	92	0	13

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	26	45	14	11	4	0	0	72	14	91
2019	11 to 20 years in current department or agency	23	49	12	12	4	0	0	73	16	97
2018	Less than 3 years in current department or agency	23	48	15	12	0	1	1	72	12	113
2018	3 to 10 years in current department or agency	34	41	14	8	3	0	0	75	11	112
2017	Less than 3 years in current department or agency	43	34	11	7	5	0	0	77	12	83
2017	3 to 10 years in current department or agency	27	46	14	10	3	0	0	74	13	140
2017	11 to 20 years in current department or agency	25	55	14	2	4	0	0	80	6	94
2014	Less than 3 years in current department or agency	42	41	5	9	4	0	0	82	12	55
2014	3 to 10 years in current department or agency	24	42	16	11	6	1	1	68	16	198
2014	11 to 20 years in current department or agency	25	49	17	10	0	0	0	73	10	72
2014	More than 20 years in current department or agency	23	46	16	8	7	0	0	69	15	13

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	35	42	12	7	4	0	77	11	92
2019	11 to 20 years in current department or agency	32	42	16	8	2	0	74	10	97
2018	Less than 3 years in current department or agency	37	35	16	9	4	0	72	12	113
2018	3 to 10 years in current department or agency	41	36	10	9	5	0	76	14	113
2017	Less than 3 years in current department or agency	55	25	13	5	2	0	80	7	83
2017	3 to 10 years in current department or agency	32	43	9	11	5	1	75	16	140
2017	11 to 20 years in current department or agency	31	44	18	3	3	0	76	6	94
2014	Less than 3 years in current department or agency	57	25	11	5	2	0	82	7	55
2014	3 to 10 years in current department or agency	31	42	15	7	4	1	74	11	198
2014	11 to 20 years in current department or agency	41	32	15	11	0	0	73	11	72
2014	More than 20 years in current department or agency	39	31	23	8	0	0	70	8	13

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	25	50	13	8	4	0	75	12	90
2019	11 to 20 years in current department or agency	26	46	15	8	5	0	72	13	96
2018	Less than 3 years in current department or agency	32	33	20	12	3	0	64	15	113
2018	3 to 10 years in current department or agency	28	45	14	9	3	1	74	12	113
2017	Less than 3 years in current department or agency	47	37	5	4	7	0	83	11	83
2017	3 to 10 years in current department or agency	32	39	14	11	4	0	71	15	140
2017	11 to 20 years in current department or agency	30	45	13	6	6	0	75	13	94
2014	Less than 3 years in current department or agency	54	30	14	0	0	2	86	0	55
2014	3 to 10 years in current department or agency	36	37	15	7	5	0	73	11	198
2014	11 to 20 years in current department or agency	43	38	14	6	0	0	80	6	72
2014	More than 20 years in current department or agency	38	47	0	15	0	0	85	15	13

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	31	47	10	11	1	0	78	12	90
2019	11 to 20 years in current department or agency	37	44	14	5	1	0	81	5	98
2018	Less than 3 years in current department or agency	40	37	13	10	1	0	76	11	111
2018	3 to 10 years in current department or agency	36	41	14	7	2	0	77	9	113
2017	Less than 3 years in current department or agency	47	33	10	4	6	0	80	10	83
2017	3 to 10 years in current department or agency	34	51	9	5	2	0	84	7	139
2017	11 to 20 years in current department or agency	34	46	13	3	3	0	81	6	94
2014	Less than 3 years in current department or agency	59	32	5	4	0	0	91	4	55
2014	3 to 10 years in current department or agency	37	47	6	5	4	1	85	9	198
2014	11 to 20 years in current department or agency	46	32	13	8	1	0	78	10	72
2014	More than 20 years in current department or agency	62	30	0	8	0	0	92	8	13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	26	33	26	10	5	0	0	60	15	91
2019	11 to 20 years in current department or agency	20	35	19	18	8	0	0	55	26	96
2018	Less than 3 years in current department or agency	40	29	21	6	3	0	0	70	9	113
2018	3 to 10 years in current department or agency	37	34	16	8	4	0	1	72	12	113
2017	Less than 3 years in current department or agency	37	39	7	12	4	1	0	77	16	83
2017	3 to 10 years in current department or agency	29	32	21	11	6	0	1	61	17	141
2017	11 to 20 years in current department or agency	16	38	27	11	9	0	0	53	20	94
2014	Less than 3 years in current department or agency	46	30	12	10	2	0	0	76	12	55
2014	3 to 10 years in current department or agency	32	37	16	8	5	0	2	70	14	198
2014	11 to 20 years in current department or agency	27	40	17	11	5	0	0	67	16	72
2014	More than 20 years in current department or agency	24	31	38	0	7	0	0	55	7	13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	14	35	35	13	4	0	0	16	49	92
2019	11 to 20 years in current department or agency	14	36	35	12	3	0	0	15	50	98
2018	Less than 3 years in current department or agency	10	25	36	22	2	3	1	25	37	113
2018	3 to 10 years in current department or agency	10	29	41	19	2	0	0	21	39	112
2017	Less than 3 years in current department or agency	13	35	37	7	3	0	5	10	50	81
2017	3 to 10 years in current department or agency	19	34	29	10	5	0	4	15	55	141
2017	11 to 20 years in current department or agency	17	50	22	5	4	0	1	10	68	94
2014	Less than 3 years in current department or agency	5	15	37	31	9	0	2	41	21	55
2014	3 to 10 years in current department or agency	9	32	34	16	8	0	2	24	42	198
2014	11 to 20 years in current department or agency	7	29	43	14	4	0	3	19	37	72
2014	More than 20 years in current department or agency	0	31	61	0	8	0	0	8	31	13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	13	31	39	15	2	0	0	17	44	91
2019	11 to 20 years in current department or agency	16	31	40	9	4	0	0	13	47	98
2018	Less than 3 years in current department or agency	8	24	23	28	14	2	2	43	33	113
2018	3 to 10 years in current department or agency	18	30	27	19	6	0	0	25	48	111
2017	Less than 3 years in current department or agency	15	25	30	11	10	4	4	23	44	82
2017	3 to 10 years in current department or agency	21	28	31	8	6	1	4	15	53	140
2017	11 to 20 years in current department or agency	26	38	24	6	5	0	0	12	64	94
2014	Less than 3 years in current department or agency	3	16	26	25	23	4	4	51	21	55
2014	3 to 10 years in current department or agency	11	24	28	25	11	0	2	36	36	197
2014	11 to 20 years in current department or agency	7	26	38	18	5	0	6	25	35	72
2014	More than 20 years in current department or agency	8	23	39	15	8	8	0	24	34	13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	25	28	28	14	3	1	1	18	54	92
2019	11 to 20 years in current department or agency	19	30	31	11	6	1	1	18	50	98
2018	Less than 3 years in current department or agency	12	21	34	23	7	2	1	30	35	112
2018	3 to 10 years in current department or agency	10	27	36	21	3	2	1	24	38	111
2017	Less than 3 years in current department or agency	10	28	24	25	4	4	5	32	42	83
2017	3 to 10 years in current department or agency	14	21	40	18	5	0	3	23	36	140
2017	11 to 20 years in current department or agency	11	33	33	17	5	0	0	22	44	94
2014	Less than 3 years in current department or agency	5	27	32	26	5	0	5	33	34	55
2014	3 to 10 years in current department or agency	12	22	40	17	6	1	3	23	35	196
2014	11 to 20 years in current department or agency	6	29	32	17	8	3	6	27	38	72
2014	More than 20 years in current department or agency	7	16	38	15	16	0	8	34	25	13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	12	24	43	17	5	0	0	21	36	92
2019	11 to 20 years in current department or agency	16	26	40	14	3	0	1	18	42	98
2018	Less than 3 years in current department or agency	6	12	38	27	14	2	0	42	19	111
2018	3 to 10 years in current department or agency	4	27	44	20	6	0	0	26	31	112
2017	Less than 3 years in current department or agency	6	13	39	26	10	0	5	38	20	81
2017	3 to 10 years in current department or agency	9	24	40	20	4	0	2	25	34	138
2017	11 to 20 years in current department or agency	13	21	48	13	4	0	1	17	34	94
2014	Less than 3 years in current department or agency	5	12	23	35	21	0	4	58	18	54
2014	3 to 10 years in current department or agency	7	17	37	30	8	0	1	39	24	195
2014	11 to 20 years in current department or agency	6	18	33	32	10	0	1	42	24	72
2014	More than 20 years in current department or agency	7	8	54	7	23	0	0	30	15	13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	18	26	30	18	9	0	0	27	43	92
2019	11 to 20 years in current department or agency	20	32	32	8	5	0	2	14	53	98
2018	Less than 3 years in current department or agency	11	16	31	19	16	3	4	38	29	112
2018	3 to 10 years in current department or agency	11	28	29	27	4	0	1	31	40	110
2017	Less than 3 years in current department or agency	9	13	25	28	12	9	3	45	26	82
2017	3 to 10 years in current department or agency	13	26	36	12	7	0	6	20	42	141
2017	11 to 20 years in current department or agency	17	29	37	12	4	0	1	16	47	93
2014	Less than 3 years in current department or agency	11	20	16	20	29	0	5	51	32	54
2014	3 to 10 years in current department or agency	13	24	36	19	8	0	2	27	37	197
2014	11 to 20 years in current department or agency	7	25	33	25	7	0	3	33	33	72
2014	More than 20 years in current department or agency	8	16	50	9	17	0	0	26	24	12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	19	22	35	13	9	1	0	22	42	92
2019	11 to 20 years in current department or agency	19	30	37	10	2	0	2	12	50	97
2018	Less than 3 years in current department or agency	11	18	25	23	12	8	3	39	33	112
2018	3 to 10 years in current department or agency	15	28	28	22	6	1	0	28	44	111
2017	Less than 3 years in current department or agency	9	22	19	22	13	7	6	41	37	82
2017	3 to 10 years in current department or agency	12	26	32	19	7	1	4	27	39	141
2017	11 to 20 years in current department or agency	10	19	47	16	6	0	1	23	30	94
2014	Less than 3 years in current department or agency	6	12	26	16	28	2	10	50	20	55
2014	3 to 10 years in current department or agency	8	13	32	29	13	1	5	45	21	197
2014	11 to 20 years in current department or agency	7	15	25	38	9	1	4	50	24	72
2014	More than 20 years in current department or agency	0	0	38	31	31	0	0	62	0	13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	12	25	36	22	5	1	0	27	37	91
2019	11 to 20 years in current department or agency	12	28	35	14	7	1	1	22	42	96
2018	Less than 3 years in current department or agency	7	19	32	26	9	4	2	37	28	113
2018	3 to 10 years in current department or agency	6	24	45	20	4	1	0	24	30	111
2017	Less than 3 years in current department or agency	10	25	31	16	9	3	7	27	39	82
2017	3 to 10 years in current department or agency	13	17	38	19	9	1	3	29	31	139
2017	11 to 20 years in current department or agency	15	26	37	17	5	0	1	22	41	94
2014	Less than 3 years in current department or agency	4	21	36	18	14	4	4	34	26	55
2014	3 to 10 years in current department or agency	7	19	38	24	8	2	3	33	26	197
2014	11 to 20 years in current department or agency	8	14	44	18	8	0	7	28	24	72
2014	More than 20 years in current department or agency	0	7	62	23	8	0	0	31	7	13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	6	19	34	31	11	0	0	41	24	92
2019	11 to 20 years in current department or agency	6	14	38	28	12	0	2	41	20	97

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	68	17	3	8	3	0	1	86	11	92
2019	11 to 20 years in current department or agency	64	18	9	5	5	0	0	82	9	97
2017	Less than 3 years in current department or agency	77	17	3	2	1	0	0	94	3	83
2017	3 to 10 years in current department or agency	68	17	2	9	4	0	1	85	13	141
2017	11 to 20 years in current department or agency	60	22	6	10	1	0	0	82	11	94
2014	Less than 3 years in current department or agency	86	12	0	0	2	0	0	98	2	55
2014	3 to 10 years in current department or agency	69	15	4	5	6	1	1	85	11	198
2014	11 to 20 years in current department or agency	61	22	7	6	4	0	0	83	10	72
2014	More than 20 years in current department or agency	77	7	0	8	8	0	0	84	16	13

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	36	26	17	8	5	2	6	68	14	92
2019	11 to 20 years in current department or agency	26	35	14	9	5	9	2	68	16	97
2018	Less than 3 years in current department or agency	26	30	16	7	4	11	7	67	13	113
2018	3 to 10 years in current department or agency	26	35	13	8	7	7	4	69	17	113
2017	Less than 3 years in current department or agency	44	30	13	2	4	4	2	79	7	83
2017	3 to 10 years in current department or agency	30	38	10	10	7	4	1	72	18	141
2017	11 to 20 years in current department or agency	33	33	16	10	4	2	2	69	14	93
2014	Less than 3 years in current department or agency	29	30	16	5	2	11	7	72	9	55
2014	3 to 10 years in current department or agency	34	28	13	12	8	3	2	66	20	197
2014	11 to 20 years in current department or agency	39	31	13	8	6	3	1	72	15	72
2014	More than 20 years in current department or agency	46	7	23	0	16	0	8	58	17	13

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	57	27	7	6	4	0	0	84	10	92
2019	11 to 20 years in current department or agency	46	34	5	12	2	1	0	81	14	98
2018	Less than 3 years in current department or agency	46	31	8	11	4	0	0	77	15	112
2018	3 to 10 years in current department or agency	55	20	7	9	6	2	1	77	15	113
2017	Less than 3 years in current department or agency	60	19	8	8	3	1	0	80	11	83
2017	3 to 10 years in current department or agency	41	40	8	5	5	0	0	81	10	141
2017	11 to 20 years in current department or agency	51	32	9	5	2	1	0	83	7	94
2014	Less than 3 years in current department or agency	56	33	2	5	3	0	0	89	9	55
2014	3 to 10 years in current department or agency	48	30	7	7	5	2	1	80	12	198
2014	11 to 20 years in current department or agency	45	29	16	6	4	0	0	75	10	72
2014	More than 20 years in current department or agency	61	15	8	0	16	0	0	76	16	13

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	58	33	1	4	3	0	92	7	92
2019	11 to 20 years in current department or agency	46	43	6	5	0	0	89	5	97
2018	Less than 3 years in current department or agency	57	33	5	2	1	1	92	4	113
2018	3 to 10 years in current department or agency	51	37	8	3	1	0	88	4	113
2017	Less than 3 years in current department or agency	60	35	3	1	1	0	95	2	82
2017	3 to 10 years in current department or agency	57	30	6	3	3	0	88	7	141
2017	11 to 20 years in current department or agency	55	36	6	2	1	0	91	3	94
2014	Less than 3 years in current department or agency	61	27	11	2	0	0	88	2	55
2014	3 to 10 years in current department or agency	49	40	2	8	0	0	89	9	198
2014	11 to 20 years in current department or agency	54	36	4	3	3	0	90	6	72
2014	More than 20 years in current department or agency	54	30	8	8	0	0	84	8	13

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	52	36	5	5	1	0	89	6	92
2019	11 to 20 years in current department or agency	44	36	11	6	2	1	81	8	98
2018	Less than 3 years in current department or agency	48	30	16	4	1	1	79	6	112
2018	3 to 10 years in current department or agency	52	34	10	3	2	0	86	5	113

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	65	26	4	1	3	0	1	92	4	92
2019	11 to 20 years in current department or agency	52	30	11	2	1	1	3	85	4	98

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	48	31	9	6	4	0	1	80	10	92
2019	11 to 20 years in current department or agency	38	36	10	14	2	0	0	74	16	98
2018	Less than 3 years in current department or agency	40	33	12	8	4	2	0	75	13	112
2018	3 to 10 years in current department or agency	44	30	11	10	5	0	0	74	15	113
2017	Less than 3 years in current department or agency	48	33	7	6	5	0	0	81	11	83
2017	3 to 10 years in current department or agency	37	43	7	8	4	0	1	81	13	141
2017	11 to 20 years in current department or agency	36	39	15	5	4	0	1	76	9	94
2014	Less than 3 years in current department or agency	53	38	2	4	2	2	0	93	5	55
2014	3 to 10 years in current department or agency	44	37	9	5	5	0	0	81	10	198
2014	11 to 20 years in current department or agency	42	35	16	3	4	0	0	77	7	71
2014	More than 20 years in current department or agency	62	38	0	0	0	0	0	100	0	13

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	54	28	9	2	5	1	1	84	7	91
2019	11 to 20 years in current department or agency	40	34	11	9	2	2	2	77	12	98
2018	Less than 3 years in current department or agency	45	34	11	4	4	1	0	80	8	112
2018	3 to 10 years in current department or agency	45	27	16	7	5	0	0	72	12	112
2017	Less than 3 years in current department or agency	54	29	6	5	5	1	0	84	10	83
2017	3 to 10 years in current department or agency	45	32	6	11	4	1	1	78	15	141
2017	11 to 20 years in current department or agency	40	35	14	3	4	2	2	78	8	94
2014	Less than 3 years in current department or agency	63	25	4	0	5	2	2	91	5	55
2014	3 to 10 years in current department or agency	47	31	13	5	3	1	0	79	8	198
2014	11 to 20 years in current department or agency	51	24	13	7	3	3	0	77	10	72
2014	More than 20 years in current department or agency	47	46	0	0	0	8	0	100	0	13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	51	25	14	5	3	0	2	78	8	92
2019	11 to 20 years in current department or agency	41	36	12	8	3	1	0	77	11	98
2018	Less than 3 years in current department or agency	46	31	8	8	6	1	0	77	14	111
2018	3 to 10 years in current department or agency	46	25	15	10	3	0	2	72	13	113
2017	Less than 3 years in current department or agency	48	34	8	5	5	0	0	82	10	83
2017	3 to 10 years in current department or agency	45	31	9	10	4	0	1	77	14	141
2017	11 to 20 years in current department or agency	34	47	10	4	5	0	0	81	9	94
2014	Less than 3 years in current department or agency	65	21	11	0	3	0	0	86	3	55
2014	3 to 10 years in current department or agency	46	35	8	7	4	0	0	82	11	198
2014	11 to 20 years in current department or agency	43	33	13	6	6	0	0	76	11	72
2014	More than 20 years in current department or agency	47	30	8	7	8	0	0	77	15	13

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	85	7	2	4	1	0	2	93	5	90
2019	11 to 20 years in current department or agency	74	12	3	6	3	1	0	87	9	98
2017	Less than 3 years in current department or agency	84	13	2	1	0	0	0	97	1	82
2017	3 to 10 years in current department or agency	82	10	5	1	1	0	0	92	3	141
2017	11 to 20 years in current department or agency	72	11	8	7	2	0	0	83	9	92
2014	Less than 3 years in current department or agency	97	3	0	0	0	0	0	100	0	55
2014	3 to 10 years in current department or agency	80	11	3	3	2	0	1	92	6	198
2014	11 to 20 years in current department or agency	72	17	6	5	0	0	0	89	5	72
2014	More than 20 years in current department or agency	92	0	8	0	0	0	0	92	0	13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	68	24	1	2	4	1	0	92	7	92
2019	11 to 20 years in current department or agency	54	30	9	4	3	0	0	84	7	97
2017	Less than 3 years in current department or agency	77	12	4	4	2	1	0	90	6	83
2017	3 to 10 years in current department or agency	65	22	4	3	4	1	2	89	7	141
2017	11 to 20 years in current department or agency	66	22	4	2	1	2	2	92	3	93
2014	Less than 3 years in current department or agency	68	12	2	4	2	8	5	92	6	55
2014	3 to 10 years in current department or agency	59	19	11	3	4	2	3	82	7	198
2014	11 to 20 years in current department or agency	64	24	6	4	0	0	3	90	4	72
2014	More than 20 years in current department or agency	69	7	0	8	0	16	0	91	9	13

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	68	18	9	1	2	0	1	87	3	92
2019	11 to 20 years in current department or agency	51	29	10	4	2	4	0	83	7	98
2018	Less than 3 years in current department or agency	54	27	8	6	4	1	0	83	10	112
2018	3 to 10 years in current department or agency	62	21	9	5	3	0	0	83	8	112
2017	Less than 3 years in current department or agency	63	19	12	6	0	0	0	82	6	83
2017	3 to 10 years in current department or agency	56	27	9	5	3	0	0	83	9	141
2017	11 to 20 years in current department or agency	57	29	6	1	4	3	0	88	5	94

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	53	26	11	7	3	0	0	78	10	92
2019	11 to 20 years in current department or agency	44	32	17	6	1	0	0	76	8	98
2018	Less than 3 years in current department or agency	47	26	17	6	4	0	0	73	11	112
2018	3 to 10 years in current department or agency	43	32	10	9	6	0	0	75	15	113
2017	Less than 3 years in current department or agency	60	20	12	6	3	0	0	80	8	83
2017	3 to 10 years in current department or agency	46	30	6	11	7	0	0	76	18	141
2017	11 to 20 years in current department or agency	50	33	10	0	5	1	1	85	5	94
2014	Less than 3 years in current department or agency	59	29	9	2	2	0	0	88	3	55
2014	3 to 10 years in current department or agency	55	25	10	7	3	1	0	80	10	198
2014	11 to 20 years in current department or agency	51	29	8	4	4	3	0	83	9	72
2014	More than 20 years in current department or agency	61	31	0	0	8	0	0	92	8	13

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	25	40	11	17	6	0	0	66	23	30
2019	11 to 20 years in current department or agency	18	50	21	3	0	6	2	74	3	37

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	29	42	13	8	5	2	0	73	14	90
2019	11 to 20 years in current department or agency	23	44	22	5	5	1	0	68	10	98
2018	Less than 3 years in current department or agency	42	29	11	6	2	9	0	78	10	113
2018	3 to 10 years in current department or agency	20	45	15	9	4	7	1	71	14	112
2017	Less than 3 years in current department or agency	49	20	9	7	5	9	0	76	14	83
2017	3 to 10 years in current department or agency	22	41	16	12	6	3	0	65	18	141
2017	11 to 20 years in current department or agency	22	38	21	12	4	3	0	62	17	94
2014	Less than 3 years in current department or agency	45	32	9	2	2	11	0	86	4	55
2014	3 to 10 years in current department or agency	25	40	15	11	3	6	0	70	14	198
2014	11 to 20 years in current department or agency	29	45	14	1	4	7	0	79	6	72
2014	More than 20 years in current department or agency	23	31	23	15	0	8	0	59	16	13

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	27	37	16	13	8	0	64	20	91
2019	11 to 20 years in current department or agency	17	39	20	19	3	1	57	23	96
2018	Less than 3 years in current department or agency	35	36	17	5	4	2	73	9	113
2018	3 to 10 years in current department or agency	13	41	21	16	7	2	55	23	113
2017	Less than 3 years in current department or agency	40	31	13	9	6	2	72	15	83
2017	3 to 10 years in current department or agency	14	34	21	24	6	0	48	30	141
2017	11 to 20 years in current department or agency	17	34	27	12	9	2	51	21	94
2014	Less than 3 years in current department or agency	40	40	11	3	2	4	83	5	55
2014	3 to 10 years in current department or agency	24	37	16	13	8	3	62	21	198
2014	11 to 20 years in current department or agency	19	53	14	7	6	1	73	13	72
2014	More than 20 years in current department or agency	30	24	24	23	0	0	54	23	13

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	14	37	19	20	7	2	52	29	92
2019	11 to 20 years in current department or agency	11	39	21	21	7	2	50	28	97
2018	Less than 3 years in current department or agency	24	27	24	14	4	7	55	20	113
2018	3 to 10 years in current department or agency	6	31	23	29	8	2	38	39	112
2017	Less than 3 years in current department or agency	27	31	19	8	8	6	62	18	83
2017	3 to 10 years in current department or agency	11	27	21	32	8	1	39	40	141
2017	11 to 20 years in current department or agency	18	22	23	23	12	3	40	35	94
2014	Less than 3 years in current department or agency	28	42	16	11	2	2	71	13	55
2014	3 to 10 years in current department or agency	15	36	22	14	8	4	54	23	198
2014	11 to 20 years in current department or agency	15	43	28	11	1	1	59	13	72
2014	More than 20 years in current department or agency	23	38	24	15	0	0	61	15	13

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	15	34	14	24	12	1	49	36	92
2019	11 to 20 years in current department or agency	15	36	19	21	8	0	51	29	98
2018	Less than 3 years in current department or agency	17	27	27	21	5	4	46	27	113
2018	3 to 10 years in current department or agency	7	29	24	26	13	1	36	40	113
2017	Less than 3 years in current department or agency	24	34	13	15	7	6	62	24	83
2017	3 to 10 years in current department or agency	8	31	21	29	10	1	40	39	140
2017	11 to 20 years in current department or agency	14	25	27	22	11	2	39	33	93
2014	Less than 3 years in current department or agency	31	39	10	12	4	4	73	16	55
2014	3 to 10 years in current department or agency	12	43	16	19	9	1	55	28	198
2014	11 to 20 years in current department or agency	17	39	20	21	3	1	56	24	72
2014	More than 20 years in current department or agency	23	46	8	7	8	8	75	16	13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	26	33	28	9	3	1	0	59	12	92
2019	11 to 20 years in current department or agency	26	27	25	13	8	1	0	53	22	98

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	26	41	22	8	3	0	0	67	10	91
2019	11 to 20 years in current department or agency	17	50	19	12	2	0	0	67	14	98
2018	Less than 3 years in current department or agency	29	45	13	10	3	1	0	74	13	112
2018	3 to 10 years in current department or agency	14	50	20	11	5	0	0	64	16	113
2017	Less than 3 years in current department or agency	36	32	21	9	1	1	0	69	10	83
2017	3 to 10 years in current department or agency	20	41	16	19	4	0	0	61	23	139
2017	11 to 20 years in current department or agency	16	41	25	13	4	1	0	58	17	94
2014	Less than 3 years in current department or agency	35	48	11	5	2	0	0	83	7	55
2014	3 to 10 years in current department or agency	26	43	13	15	3	0	1	69	18	198
2014	11 to 20 years in current department or agency	30	47	17	4	1	0	0	78	6	72
2014	More than 20 years in current department or agency	31	53	16	0	0	0	0	84	0	13

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	10	28	11	39	11	1	0	38	51	91
2019	11 to 20 years in current department or agency	4	33	25	25	13	0	0	37	38	98

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	28	29	14	15	10	2	2	60	25	91
2019	11 to 20 years in current department or agency	26	35	16	12	4	6	2	65	17	98
2018	Less than 3 years in current department or agency	28	34	14	13	8	1	2	65	21	112
2018	3 to 10 years in current department or agency	26	38	15	10	6	3	2	68	17	112
2017	Less than 3 years in current department or agency	40	36	10	9	4	0	1	77	14	83
2017	3 to 10 years in current department or agency	31	42	11	8	4	3	1	76	12	139
2017	11 to 20 years in current department or agency	33	46	9	4	5	2	0	81	9	94
2014	Less than 3 years in current department or agency	48	25	17	5	0	5	0	77	6	55
2014	3 to 10 years in current department or agency	32	39	12	10	5	2	0	73	15	198
2014	11 to 20 years in current department or agency	37	32	14	7	1	7	1	76	9	72
2014	More than 20 years in current department or agency	38	24	31	7	0	0	0	61	7	13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	25	36	23	8	8	0	61	16	92
2019	11 to 20 years in current department or agency	21	43	28	4	3	1	64	8	98
2018	Less than 3 years in current department or agency	29	44	15	8	3	2	74	11	111
2018	3 to 10 years in current department or agency	24	40	24	6	3	2	66	10	113

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	16	17	24	13	18	7	5	38	35	92
2019	11 to 20 years in current department or agency	11	21	20	16	15	10	6	38	37	98
2018	Less than 3 years in current department or agency	17	17	20	10	7	23	6	48	23	112
2018	3 to 10 years in current department or agency	11	23	20	12	18	13	3	41	35	113
2017	Less than 3 years in current department or agency	27	21	17	4	8	19	4	61	16	83
2017	3 to 10 years in current department or agency	9	22	19	14	14	16	6	39	36	139
2017	11 to 20 years in current department or agency	8	21	28	16	14	9	3	34	35	94
2014	Less than 3 years in current department or agency	21	18	14	5	3	32	7	63	14	55
2014	3 to 10 years in current department or agency	13	19	15	17	18	14	3	40	42	198
2014	11 to 20 years in current department or agency	14	22	17	17	20	6	5	41	41	72
2014	More than 20 years in current department or agency	30	8	0	30	16	8	8	45	55	13

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	17	36	21	18	7	0	53	26	92
2019	11 to 20 years in current department or agency	10	38	21	19	7	4	50	27	97
2018	Less than 3 years in current department or agency	23	34	16	17	8	3	58	26	111
2018	3 to 10 years in current department or agency	13	38	17	18	13	0	51	32	112
2017	Less than 3 years in current department or agency	32	30	17	12	5	4	64	18	83
2017	3 to 10 years in current department or agency	20	34	16	22	8	0	54	30	141
2017	11 to 20 years in current department or agency	26	36	14	15	8	1	63	23	92
2014	Less than 3 years in current department or agency	38	35	13	5	4	5	77	9	55
2014	3 to 10 years in current department or agency	22	39	13	15	9	2	62	24	198
2014	11 to 20 years in current department or agency	30	49	14	4	1	1	80	6	72
2014	More than 20 years in current department or agency	46	16	24	0	15	0	61	15	13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	22	33	11	14	17	2	0	57	32	91
2019	11 to 20 years in current department or agency	6	35	19	22	16	0	1	42	39	98
2018	Less than 3 years in current department or agency	23	27	16	18	13	1	2	51	32	112
2018	3 to 10 years in current department or agency	17	23	18	20	19	3	1	41	41	113
2017	Less than 3 years in current department or agency	35	28	13	9	13	2	0	65	22	83
2017	3 to 10 years in current department or agency	13	34	12	23	15	3	1	48	40	141
2017	11 to 20 years in current department or agency	20	23	20	18	16	1	1	45	35	94
2014	Less than 3 years in current department or agency	23	26	21	12	9	5	3	53	24	55
2014	3 to 10 years in current department or agency	9	27	12	27	19	3	3	38	49	198
2014	11 to 20 years in current department or agency	17	25	30	15	12	0	0	42	28	72
2014	More than 20 years in current department or agency	16	23	8	15	8	8	23	55	33	13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	43	29	12	10	5	0	1	72	16	92
2019	11 to 20 years in current department or agency	42	27	14	6	5	2	5	74	11	98

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	52	10	16	7	7	1	7	68	15	91
2019	11 to 20 years in current department or agency	58	8	6	4	6	1	16	81	12	98

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	41	33	15	2	6	0	2	76	9	92
2019	11 to 20 years in current department or agency	47	27	15	5	1	2	3	78	6	98

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	40	25	19	5	5	4	2	69	11	92
2019	11 to 20 years in current department or agency	41	28	15	5	5	3	3	73	10	98

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	59	18	14	1	2	3	3	82	3	92
2019	11 to 20 years in current department or agency	58	17	7	3	0	6	9	88	4	97

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	70	16	8	1	1	1	2	89	2	92
2019	11 to 20 years in current department or agency	69	11	6	6	1	2	5	87	7	97

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	74	9	5	1	1	7	2	91	3	92
2019	11 to 20 years in current department or agency	74	10	2	5	1	1	6	91	6	97

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	80	5	1	0	2	1	11	97	2	92
2019	11 to 20 years in current department or agency	79	7	0	0	0	1	13	100	0	98

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	25	46	19	4	4	1	0	72	8	92
2019	11 to 20 years in current department or agency	18	46	18	8	5	5	0	67	14	97
2018	Less than 3 years in current department or agency	23	38	23	10	1	3	1	64	12	113
2018	3 to 10 years in current department or agency	19	40	25	7	7	2	0	60	14	113
2017	Less than 3 years in current department or agency	39	43	10	2	4	2	0	84	6	82
2017	3 to 10 years in current department or agency	20	41	21	9	3	5	0	65	13	141
2017	11 to 20 years in current department or agency	25	45	18	7	3	2	0	71	11	94

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	35	43	9	8	4	0	78	13	92
2019	11 to 20 years in current department or agency	30	47	12	9	0	2	78	10	95
2018	Less than 3 years in current department or agency	52	37	8	2	2	0	89	4	111
2018	3 to 10 years in current department or agency	35	41	16	4	4	1	76	7	112
2017	Less than 3 years in current department or agency	56	33	8	1	0	2	91	1	83
2017	3 to 10 years in current department or agency	43	40	11	3	2	1	84	5	141
2017	11 to 20 years in current department or agency	36	47	9	4	2	2	85	6	94
2014	Less than 3 years in current department or agency	59	32	3	0	0	5	96	0	55
2014	3 to 10 years in current department or agency	49	33	10	3	2	2	84	5	198
2014	11 to 20 years in current department or agency	36	46	12	1	1	3	84	3	72
2014	More than 20 years in current department or agency	46	31	24	0	0	0	76	0	13

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	40	42	10	5	2	1	83	7	91
2019	11 to 20 years in current department or agency	34	44	12	5	1	4	81	6	97
2018	Less than 3 years in current department or agency	48	33	9	4	2	4	85	6	111
2018	3 to 10 years in current department or agency	38	40	19	0	3	1	78	3	113
2017	Less than 3 years in current department or agency	49	38	6	3	0	3	90	3	83
2017	3 to 10 years in current department or agency	35	42	13	5	2	3	80	7	141
2017	11 to 20 years in current department or agency	42	38	15	1	1	3	83	2	94
2014	Less than 3 years in current department or agency	55	27	5	4	0	9	90	4	55
2014	3 to 10 years in current department or agency	44	33	13	3	1	7	82	3	198
2014	11 to 20 years in current department or agency	47	29	19	1	0	3	79	1	72
2014	More than 20 years in current department or agency	53	16	24	0	0	7	75	0	13

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	49	37	11	3	1	0	85	4	92
2019	11 to 20 years in current department or agency	42	38	11	9	0	0	80	9	97
2018	Less than 3 years in current department or agency	57	35	4	4	0	0	91	4	111
2018	3 to 10 years in current department or agency	52	31	11	4	2	0	83	7	113
2017	Less than 3 years in current department or agency	67	23	3	6	0	1	91	6	82
2017	3 to 10 years in current department or agency	41	45	8	4	2	0	86	6	141
2017	11 to 20 years in current department or agency	44	43	6	5	1	0	87	6	94
2014	Less than 3 years in current department or agency	66	30	2	2	0	0	96	2	55
2014	3 to 10 years in current department or agency	51	38	7	2	2	0	90	4	198
2014	11 to 20 years in current department or agency	60	32	6	1	1	0	92	3	72
2014	More than 20 years in current department or agency	53	23	24	0	0	0	76	0	13

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	38	37	13	7	5	0	0	75	11	92
2019	11 to 20 years in current department or agency	27	34	21	17	1	0	0	61	18	97
2018	Less than 3 years in current department or agency	41	32	19	4	4	0	0	73	8	110
2018	3 to 10 years in current department or agency	25	34	27	11	3	0	0	59	14	112
2017	Less than 3 years in current department or agency	52	26	9	9	4	0	0	79	12	83
2017	3 to 10 years in current department or agency	29	33	24	6	8	0	1	63	14	141
2017	11 to 20 years in current department or agency	29	39	17	10	6	0	0	67	16	94
2014	Less than 3 years in current department or agency	66	26	6	0	0	2	0	94	0	55
2014	3 to 10 years in current department or agency	41	37	13	3	6	1	0	78	9	198
2014	11 to 20 years in current department or agency	43	31	18	4	3	1	0	74	7	72
2014	More than 20 years in current department or agency	54	24	7	7	8	0	0	77	15	13

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	32	40	16	8	3	0	0	72	11	92
2019	11 to 20 years in current department or agency	29	35	14	18	2	0	1	65	20	98
2018	Less than 3 years in current department or agency	37	36	15	8	4	0	0	74	12	111
2018	3 to 10 years in current department or agency	24	37	21	15	3	0	0	61	18	112
2017	Less than 3 years in current department or agency	46	36	8	5	4	0	0	83	9	83
2017	3 to 10 years in current department or agency	27	35	24	9	6	0	0	61	14	140
2017	11 to 20 years in current department or agency	28	44	15	9	4	0	0	72	13	93
2014	Less than 3 years in current department or agency	66	28	4	2	0	0	0	94	2	55
2014	3 to 10 years in current department or agency	38	39	13	7	4	0	0	76	11	197
2014	11 to 20 years in current department or agency	39	42	11	7	0	1	0	82	7	72
2014	More than 20 years in current department or agency	54	24	15	8	0	0	0	77	8	13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	31	26	15	20	8	0	0	57	28	92
2019	11 to 20 years in current department or agency	33	17	18	23	8	2	0	50	31	98
2018	Less than 3 years in current department or agency	34	17	24	12	10	3	0	52	23	111
2018	3 to 10 years in current department or agency	24	30	27	9	7	3	0	55	16	113
2017	Less than 3 years in current department or agency	46	17	21	8	8	0	0	63	16	83
2017	3 to 10 years in current department or agency	24	32	20	14	8	2	0	57	23	140
2017	11 to 20 years in current department or agency	26	29	22	13	8	2	0	55	22	94
2014	Less than 3 years in current department or agency	56	20	12	3	0	7	2	83	4	55
2014	3 to 10 years in current department or agency	32	32	17	9	6	3	0	67	15	198
2014	11 to 20 years in current department or agency	37	33	17	6	4	3	0	73	10	72
2014	More than 20 years in current department or agency	62	15	8	0	15	0	0	77	15	13

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	3 to 10 years in current department or agency	36	23	41	92
2019	11 to 20 years in current department or agency	28	34	38	98
2018	Less than 3 years in current department or agency	39	25	35	112
2018	3 to 10 years in current department or agency	28	29	43	113
2017	Less than 3 years in current department or agency	20	38	42	83
2017	3 to 10 years in current department or agency	27	28	45	141
2017	11 to 20 years in current department or agency	18	35	46	93
2014	Less than 3 years in current department or agency	28	39	33	55
2014	3 to 10 years in current department or agency	32	35	33	198
2014	11 to 20 years in current department or agency	21	43	36	72
2014	More than 20 years in current department or agency	23	62	16	13

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	3 to 10 years in current department or agency	0	32	59	3	0	5	34
2018	Less than 3 years in current department or agency	0	35	34	3	22	5	43
2018	3 to 10 years in current department or agency	2	37	51	0	0	10	33
2017	Less than 3 years in current department or agency	0	42	53	0	5	0	17
2017	3 to 10 years in current department or agency	3	36	56	5	0	0	37
2017	11 to 20 years in current department or agency	12	17	71	0	0	0	17
2014	Less than 3 years in current department or agency	6	33	43	6	9999	13	16
2014	3 to 10 years in current department or agency	3	38	41	14	9999	3	62
2014	11 to 20 years in current department or agency	20	20	47	6	9999	6	15

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	19	40	8	9	3	3	17	74	16	92
2019	11 to 20 years in current department or agency	33	38	10	4	1	2	13	83	6	98

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	40	18	16	2	1	6	16	75	4	92
2019	11 to 20 years in current department or agency	46	21	9	4	0	6	13	84	5	98

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	5	95	92
2019	11 to 20 years in current department or agency	15	85	98
2018	Less than 3 years in current department or agency	10	90	112
2018	3 to 10 years in current department or agency	14	86	112

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	35	65	14
2018	3 to 10 years in current department or agency	60	40	17

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	17

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	17

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	Less than 3 years in current department or agency	0	100	11

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	47	53	14
2018	Less than 3 years in current department or agency	39	61	11

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	40	60	14

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	68	32	14
2018	3 to 10 years in current department or agency	60	40	17

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	17

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	53	47	14
2018	3 to 10 years in current department or agency	29	71	17

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	32	68	14
2018	3 to 10 years in current department or agency	60	40	17

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	17

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	17

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	17

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	53	47	14
2018	3 to 10 years in current department or agency	28	72	17

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	17

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	38	62	14
2018	Less than 3 years in current department or agency	58	42	10
2018	3 to 10 years in current department or agency	36	64	17

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	17

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	13	87	92
2019	11 to 20 years in current department or agency	17	83	98

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	17	11	18	7	4	33	10	49	19	92
2019	11 to 20 years in current department or agency	12	13	19	8	4	35	9	45	22	98
2018	Less than 3 years in current department or agency	15	10	14	6	1	35	18	54	16	111
2018	3 to 10 years in current department or agency	14	17	18	8	5	27	11	49	21	112
2017	Less than 3 years in current department or agency	20	12	16	1	1	35	15	63	4	83
2017	3 to 10 years in current department or agency	13	19	13	4	5	34	13	59	17	141
2017	11 to 20 years in current department or agency	13	23	18	5	6	27	7	54	18	94
2014	Less than 3 years in current department or agency	9	11	7	2	0	59	12	69	6	55
2014	3 to 10 years in current department or agency	16	18	18	9	6	28	6	50	23	198
2014	11 to 20 years in current department or agency	12	18	25	7	4	29	4	46	17	72
2014	More than 20 years in current department or agency	8	15	8	15	0	31	24	49	33	13

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	33	34	12	8	4	7	1	73	13	92
2019	11 to 20 years in current department or agency	31	34	11	6	2	15	0	77	10	98
2018	Less than 3 years in current department or agency	23	40	15	3	2	14	3	77	5	111
2018	3 to 10 years in current department or agency	26	37	18	8	3	7	2	69	12	111
2017	Less than 3 years in current department or agency	41	24	20	4	0	11	0	73	4	83
2017	3 to 10 years in current department or agency	25	38	15	6	3	13	1	73	10	140
2017	11 to 20 years in current department or agency	26	41	21	7	3	2	1	69	10	93
2014	Less than 3 years in current department or agency	23	34	12	3	0	28	0	79	5	55
2014	3 to 10 years in current department or agency	29	36	16	6	3	8	1	72	10	198
2014	11 to 20 years in current department or agency	29	31	24	3	3	10	2	67	6	72
2014	More than 20 years in current department or agency	24	15	39	7	0	7	8	45	9	13

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	11	89	92
2019	11 to 20 years in current department or agency	12	88	98
2018	Less than 3 years in current department or agency	6	94	113
2018	3 to 10 years in current department or agency	6	94	112

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	100	0	11

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11
2019	11 to 20 years in current department or agency	0	100	11

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11
2019	11 to 20 years in current department or agency	0	100	11

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	11

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11
2019	11 to 20 years in current department or agency	0	100	11

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	10

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	10
2019	11 to 20 years in current department or agency	0	100	11

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	50	50	10

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	11

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	10
2019	11 to 20 years in current department or agency	0	100	11

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	10
2019	11 to 20 years in current department or agency	0	100	11

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	10
2019	11 to 20 years in current department or agency	0	100	11

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	10
2019	11 to 20 years in current department or agency	0	100	11

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	10
2019	11 to 20 years in current department or agency	0	100	11

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	10

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	45	55	11

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	10
2019	11 to 20 years in current department or agency	0	100	10

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	10

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	10
2019	11 to 20 years in current department or agency	0	100	10

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	10
2019	11 to 20 years in current department or agency	0	100	10

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	10

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	10

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	45	55	10

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	10
2019	11 to 20 years in current department or agency	0	100	10

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	55	45	10

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	10
2019	11 to 20 years in current department or agency	0	100	10

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	10
2019	11 to 20 years in current department or agency	0	100	10

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	10
2019	11 to 20 years in current department or agency	0	100	10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	9	91	91
2019	11 to 20 years in current department or agency	10	90	98

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	15	9	22	5	4	39	7	43	17	91
2019	11 to 20 years in current department or agency	15	11	18	2	3	44	7	52	11	98
2018	Less than 3 years in current department or agency	18	10	15	3	2	38	14	59	10	113
2018	3 to 10 years in current department or agency	13	20	15	4	2	38	9	61	11	112
2017	Less than 3 years in current department or agency	20	11	13	3	0	39	14	65	7	82
2017	3 to 10 years in current department or agency	12	10	10	2	2	52	11	61	12	139
2017	11 to 20 years in current department or agency	14	17	17	1	4	39	8	58	10	94
2014	Less than 3 years in current department or agency	7	11	7	0	0	61	14	72	0	55
2014	3 to 10 years in current department or agency	14	13	20	1	2	44	6	54	6	198
2014	11 to 20 years in current department or agency	11	17	18	1	0	43	10	59	3	72
2014	More than 20 years in current department or agency	7	0	16	0	0	61	16	32	0	13

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	32	29	20	5	3	9	1	68	9	92
2019	11 to 20 years in current department or agency	33	30	13	5	2	16	0	76	8	98
2018	Less than 3 years in current department or agency	31	33	12	2	1	18	3	81	5	113
2018	3 to 10 years in current department or agency	25	33	19	3	1	15	2	71	6	112
2017	Less than 3 years in current department or agency	41	27	12	2	0	15	3	83	3	83
2017	3 to 10 years in current department or agency	22	31	15	4	1	24	3	72	8	141
2017	11 to 20 years in current department or agency	28	28	19	3	2	18	1	70	6	94
2014	Less than 3 years in current department or agency	23	27	12	2	0	30	5	79	3	54
2014	3 to 10 years in current department or agency	28	32	14	2	1	21	1	77	4	198
2014	11 to 20 years in current department or agency	28	28	11	1	0	26	6	81	2	72
2014	More than 20 years in current department or agency	31	0	31	0	0	30	8	50	0	13

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	42	32	14	6	4	1	75	11	92
2019	11 to 20 years in current department or agency	45	29	15	7	4	1	75	10	97
2018	Less than 3 years in current department or agency	46	31	13	5	4	1	77	10	112
2018	3 to 10 years in current department or agency	52	22	15	7	3	2	75	10	113
2017	Less than 3 years in current department or agency	47	31	10	2	8	2	80	10	83
2017	3 to 10 years in current department or agency	52	25	10	6	5	2	79	11	141
2017	11 to 20 years in current department or agency	61	20	10	4	1	3	84	5	93

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	11	26	31	20	11	0	38	32	92
2019	11 to 20 years in current department or agency	8	24	30	23	15	0	32	38	97
2018	Less than 3 years in current department or agency	15	24	35	13	12	0	39	25	112
2018	3 to 10 years in current department or agency	9	26	31	26	9	0	35	35	113
2017	Less than 3 years in current department or agency	20	37	23	12	8	0	57	21	83
2017	3 to 10 years in current department or agency	14	25	22	23	16	0	38	40	141
2017	11 to 20 years in current department or agency	9	21	31	16	21	1	31	38	94

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	11	33	26	20	10	0	44	30	91
2019	11 to 20 years in current department or agency	12	30	23	19	16	0	42	35	98
2018	Less than 3 years in current department or agency	16	35	27	13	7	1	52	21	112
2018	3 to 10 years in current department or agency	13	32	30	19	6	1	45	25	113
2017	Less than 3 years in current department or agency	28	29	25	9	9	0	57	18	83
2017	3 to 10 years in current department or agency	12	27	30	19	12	0	39	30	141
2017	11 to 20 years in current department or agency	10	29	27	18	15	1	40	33	94

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	9	26	27	22	12	2	1	36	36	91
2019	11 to 20 years in current department or agency	15	20	23	27	16	0	0	35	42	96
2018	Less than 3 years in current department or agency	15	29	28	15	12	1	1	45	27	113
2018	3 to 10 years in current department or agency	16	21	20	30	11	0	2	38	42	113
2017	Less than 3 years in current department or agency	26	31	18	12	13	0	0	57	25	83
2017	3 to 10 years in current department or agency	17	20	28	19	17	0	0	36	36	141
2017	11 to 20 years in current department or agency	10	26	22	19	21	0	1	36	41	93

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	29	40	18	7	7	0	0	68	14	92
2019	11 to 20 years in current department or agency	23	31	17	15	12	0	3	55	28	98
2018	Less than 3 years in current department or agency	40	26	13	12	5	0	4	69	18	113
2018	3 to 10 years in current department or agency	33	28	22	8	6	0	3	63	15	113
2017	Less than 3 years in current department or agency	53	21	12	6	6	1	1	76	12	83
2017	3 to 10 years in current department or agency	31	25	20	13	9	0	3	57	23	141
2017	11 to 20 years in current department or agency	22	33	15	14	14	0	2	56	29	94

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	20	34	27	11	8	0	54	20	91
2019	11 to 20 years in current department or agency	21	33	25	10	11	0	54	21	98
2018	Less than 3 years in current department or agency	27	34	19	11	7	1	62	19	112
2018	3 to 10 years in current department or agency	28	26	22	12	11	1	55	22	113
2017	Less than 3 years in current department or agency	41	30	22	4	3	0	70	7	83
2017	3 to 10 years in current department or agency	30	21	23	14	12	0	51	27	140
2017	11 to 20 years in current department or agency	23	23	24	17	13	0	46	30	94

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	26	35	21	13	4	1	0	62	17	92
2019	11 to 20 years in current department or agency	17	38	30	8	7	0	1	55	15	98
2018	Less than 3 years in current department or agency	17	38	27	9	5	1	2	57	15	112
2018	3 to 10 years in current department or agency	23	30	32	10	4	0	1	53	14	113
2017	Less than 3 years in current department or agency	37	27	27	7	2	0	0	64	9	83
2017	3 to 10 years in current department or agency	21	37	22	13	6	0	1	58	19	140
2017	11 to 20 years in current department or agency	22	39	21	11	6	0	0	61	17	94

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	11	33	26	22	9	0	0	43	31	92
2019	11 to 20 years in current department or agency	11	22	35	23	6	0	1	34	30	97
2018	Less than 3 years in current department or agency	19	30	26	17	7	0	1	50	24	112
2018	3 to 10 years in current department or agency	10	32	25	23	8	1	1	43	32	113
2017	Less than 3 years in current department or agency	13	34	25	25	2	1	0	47	28	83
2017	3 to 10 years in current department or agency	13	25	19	26	16	0	0	39	43	140
2017	11 to 20 years in current department or agency	9	28	24	18	20	0	0	38	38	94

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	19	30	26	19	7	0	48	25	92
2019	11 to 20 years in current department or agency	18	35	21	17	9	0	53	26	98
2018	Less than 3 years in current department or agency	21	32	26	16	6	0	53	21	110
2018	3 to 10 years in current department or agency	15	36	24	15	8	1	52	24	112
2017	Less than 3 years in current department or agency	23	32	26	12	6	0	55	18	83
2017	3 to 10 years in current department or agency	21	28	21	20	10	0	49	30	140
2017	11 to 20 years in current department or agency	17	26	29	17	9	1	43	27	94

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	40	26	19	9	7	0	0	65	16	92
2019	11 to 20 years in current department or agency	36	28	15	15	6	0	0	64	21	97

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	42	32	15	6	4	0	1	75	10	92
2019	11 to 20 years in current department or agency	30	32	18	10	9	0	0	63	19	98
2018	Less than 3 years in current department or agency	29	40	22	6	2	0	1	70	8	112
2018	3 to 10 years in current department or agency	39	32	18	8	4	0	0	71	11	112
2017	Less than 3 years in current department or agency	39	30	19	4	6	1	0	70	11	82
2017	3 to 10 years in current department or agency	36	29	19	10	5	0	1	66	15	140
2017	11 to 20 years in current department or agency	30	33	13	14	10	0	0	62	25	94

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	67	24	7	1	2	0	90	3	91
2019	11 to 20 years in current department or agency	67	20	6	1	2	3	90	4	98
2018	Less than 3 years in current department or agency	61	27	5	5	0	3	90	5	110
2018	3 to 10 years in current department or agency	67	16	8	5	3	1	83	8	113
2017	Less than 3 years in current department or agency	59	19	14	5	2	1	79	7	83
2017	3 to 10 years in current department or agency	68	17	9	2	2	2	87	4	140
2017	11 to 20 years in current department or agency	68	16	10	0	0	5	89	0	94

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	80	8	2	1	2	0	7	95	3	91
2019	11 to 20 years in current department or agency	72	11	3	0	0	1	12	97	0	98
2018	Less than 3 years in current department or agency	72	15	6	1	0	1	6	93	1	112
2018	3 to 10 years in current department or agency	85	7	4	0	0	0	4	95	0	113

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	77	6	8	4	3	1	0	85	7	92
2019	11 to 20 years in current department or agency	69	10	7	7	2	2	4	84	9	98
2018	Less than 3 years in current department or agency	74	10	3	2	5	1	4	88	8	112
2018	3 to 10 years in current department or agency	77	9	5	3	3	1	3	88	6	113
2017	Less than 3 years in current department or agency	78	8	7	4	1	1	0	87	5	83
2017	3 to 10 years in current department or agency	76	14	1	3	3	0	3	93	6	141
2017	11 to 20 years in current department or agency	73	12	4	1	4	1	5	90	6	94

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	62	21	11	5	2	0	82	7	92
2019	11 to 20 years in current department or agency	51	32	13	1	2	0	83	3	97
2018	Less than 3 years in current department or agency	61	23	7	4	3	3	86	7	112
2018	3 to 10 years in current department or agency	52	26	15	2	4	1	79	5	113
2017	Less than 3 years in current department or agency	61	22	12	1	4	0	83	5	83
2017	3 to 10 years in current department or agency	57	28	10	1	1	2	87	3	140
2017	11 to 20 years in current department or agency	54	27	13	1	3	2	83	4	94

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	59	14	13	9	5	0	0	73	14	91
2019	11 to 20 years in current department or agency	53	17	18	7	5	1	0	71	12	98
2018	Less than 3 years in current department or agency	55	22	8	9	3	0	2	79	13	112
2018	3 to 10 years in current department or agency	59	15	13	7	5	0	1	75	12	113
2017	Less than 3 years in current department or agency	72	10	11	3	4	0	0	81	7	83
2017	3 to 10 years in current department or agency	56	24	8	4	6	0	2	82	10	140
2017	11 to 20 years in current department or agency	55	23	12	1	7	0	1	80	9	94

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	62	11	3	3	0	20	91	4	91
2019	11 to 20 years in current department or agency	45	15	7	0	3	30	86	4	97
2018	Less than 3 years in current department or agency	52	8	3	3	0	34	91	5	112
2018	3 to 10 years in current department or agency	41	20	5	1	0	34	92	1	113
2017	Less than 3 years in current department or agency	68	11	6	0	0	15	93	0	83
2017	3 to 10 years in current department or agency	55	13	5	1	1	25	91	2	141
2017	11 to 20 years in current department or agency	52	18	3	2	2	23	90	6	94

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	71	16	5	3	0	5	91	4	92
2019	11 to 20 years in current department or agency	72	15	3	2	1	6	94	3	96
2018	Less than 3 years in current department or agency	70	15	4	4	0	7	91	4	112
2018	3 to 10 years in current department or agency	69	20	4	2	0	5	94	2	111
2017	Less than 3 years in current department or agency	76	8	9	1	0	6	89	1	83
2017	3 to 10 years in current department or agency	75	12	6	1	1	5	92	2	141
2017	11 to 20 years in current department or agency	69	17	6	1	0	6	92	1	92

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	72	12	5	4	4	1	1	86	8	92
2019	11 to 20 years in current department or agency	69	21	7	0	1	1	1	92	1	98
2018	Less than 3 years in current department or agency	49	18	14	8	9	0	2	68	17	112
2018	3 to 10 years in current department or agency	65	20	6	3	2	1	3	88	5	113
2017	Less than 3 years in current department or agency	49	16	10	13	9	0	2	66	23	83
2017	3 to 10 years in current department or agency	61	23	11	3	2	0	0	83	6	141
2017	11 to 20 years in current department or agency	69	18	5	2	3	0	2	89	5	94

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	54	23	13	5	4	0	1	78	9	90
2019	11 to 20 years in current department or agency	64	20	11	2	2	0	0	84	5	98
2018	Less than 3 years in current department or agency	49	33	12	3	1	1	1	84	4	112
2018	3 to 10 years in current department or agency	54	26	11	5	1	0	2	82	7	112
2017	Less than 3 years in current department or agency	67	18	12	2	0	0	1	86	2	83
2017	3 to 10 years in current department or agency	57	25	10	4	3	0	1	83	7	141
2017	11 to 20 years in current department or agency	49	30	16	1	3	0	1	80	4	94

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	11	34	33	21	2	0	45	23	92
2019	11 to 20 years in current department or agency	11	31	36	18	3	0	43	21	98
2018	Less than 3 years in current department or agency	15	31	40	11	2	0	46	13	113
2018	3 to 10 years in current department or agency	5	39	39	12	5	0	44	17	113
2017	Less than 3 years in current department or agency	13	35	36	14	1	1	48	15	83
2017	3 to 10 years in current department or agency	8	28	38	21	6	0	35	26	141
2017	11 to 20 years in current department or agency	8	25	35	21	11	0	34	31	94

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	8	31	42	13	6	0	0	19	39	91
2019	11 to 20 years in current department or agency	12	24	35	22	7	0	0	29	36	96
2018	Less than 3 years in current department or agency	10	13	42	20	13	1	1	33	23	113
2018	3 to 10 years in current department or agency	7	25	44	16	7	0	0	24	33	112
2017	Less than 3 years in current department or agency	4	15	32	33	13	3	0	48	20	82
2017	3 to 10 years in current department or agency	8	32	30	23	7	0	0	30	40	141
2017	11 to 20 years in current department or agency	14	26	32	20	7	0	0	28	40	93

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	43	41	5	10	2	0	84	12	92
2019	11 to 20 years in current department or agency	35	51	10	3	0	0	87	3	98
2018	Less than 3 years in current department or agency	35	50	8	4	0	4	88	4	111
2018	3 to 10 years in current department or agency	47	36	10	4	2	1	84	6	113
2017	Less than 3 years in current department or agency	47	41	7	4	1	0	88	5	82
2017	3 to 10 years in current department or agency	48	35	9	2	4	1	84	6	141
2017	11 to 20 years in current department or agency	48	39	11	0	1	0	88	1	93

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	29	35	12	14	9	1	65	23	91
2019	11 to 20 years in current department or agency	22	36	18	18	5	1	58	23	98
2018	Less than 3 years in current department or agency	22	47	14	12	3	2	70	15	113
2018	3 to 10 years in current department or agency	19	42	18	10	9	1	62	20	113
2017	Less than 3 years in current department or agency	28	44	8	12	8	0	72	20	83
2017	3 to 10 years in current department or agency	18	31	15	15	17	3	51	33	141
2017	11 to 20 years in current department or agency	17	42	13	17	12	0	59	29	94

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	18	82	92
2019	11 to 20 years in current department or agency	10	90	97
2017	Less than 3 years in current department or agency	19	81	83
2017	3 to 10 years in current department or agency	13	87	141
2017	11 to 20 years in current department or agency	17	83	94
2014	Less than 3 years in current department or agency	16	84	55
2014	3 to 10 years in current department or agency	14	86	198
2014	11 to 20 years in current department or agency	14	86	72
2014	More than 20 years in current department or agency	0	100	13

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	43	38	10	4	3	1	1	44	56	91
2019	11 to 20 years in current department or agency	54	37	3	2	1	3	0	56	44	98
2018	Less than 3 years in current department or agency	60	24	7	2	2	3	1	63	37	113
2018	3 to 10 years in current department or agency	62	24	9	3	0	0	2	63	37	113
2017	Less than 3 years in current department or agency	58	20	11	2	4	4	1	61	39	83
2017	3 to 10 years in current department or agency	60	26	7	1	3	1	1	61	39	141
2017	11 to 20 years in current department or agency	67	27	3	1	0	0	2	69	31	94

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	59	41	50
2019	11 to 20 years in current department or agency	36	64	42

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	66	34	49
2019	11 to 20 years in current department or agency	74	26	40
2018	Less than 3 years in current department or agency	64	36	42
2018	3 to 10 years in current department or agency	82	18	40

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	23	36	19	14	6	0	4	60	20	49
2019	11 to 20 years in current department or agency	24	30	15	17	4	0	10	60	23	41
2018	Less than 3 years in current department or agency	28	24	19	12	13	0	3	54	26	41
2018	3 to 10 years in current department or agency	43	33	9	6	9	0	0	76	15	41
2017	Less than 3 years in current department or agency	40	22	9	15	8	0	6	66	24	31
2017	3 to 10 years in current department or agency	50	26	11	4	4	2	4	81	8	54
2017	11 to 20 years in current department or agency	46	27	3	13	0	0	10	81	15	29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	2	15	12	6	17	9	38	33	43	49
2019	11 to 20 years in current department or agency	11	17	18	12	2	3	37	47	24	41
2018	Less than 3 years in current department or agency	14	7	24	7	20	2	25	29	38	42
2018	3 to 10 years in current department or agency	3	6	6	11	21	0	52	21	67	40
2017	Less than 3 years in current department or agency	6	11	12	26	17	9	20	24	59	31
2017	3 to 10 years in current department or agency	9	4	5	7	11	11	52	36	49	54
2017	11 to 20 years in current department or agency	7	10	14	10	0	7	52	42	25	29

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	47	16	12	10	5	1	9	70	17	91
2019	11 to 20 years in current department or agency	44	19	12	11	7	1	8	68	19	97
2018	Less than 3 years in current department or agency	53	15	7	5	5	3	13	81	11	111
2018	3 to 10 years in current department or agency	65	12	11	2	3	0	8	83	5	113

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment