2019 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 43 48 0 9 0 0 0 91 9 55
2019 Non-visible minority 45 41 3 9 2 0 0 87 10 251
2017 Visible minority 58 33 4 6 0 0 0 91 6 47
2017 Non-visible minority 38 50 2 6 3 0 0 88 10 281
2014 Visible minority 50 42 0 8 0 0 0 92 8 38
2014 Non-visible minority 43 45 3 8 2 0 0 88 9 301
2011 Visible minority 50 40 5 0 5 0 0 90 5 40
2011 Non-visible minority 46 45 3 4 2 0 0 91 6 325
2008 Visible minority 56 36 4 0 4 0 0 92 4 25
2008 Non-visible minority 43 47 3 5 2 0 0 90 7 268

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 68 14 5 11 2 0 0 82 13 54
2019 Non-visible minority 61 21 4 6 7 0 0 83 13 250
2017 Visible minority 68 19 2 9 2 0 0 87 11 47
2017 Non-visible minority 57 21 7 8 6 0 0 79 14 280
2014 Visible minority 66 18 0 11 5 0 0 84 16 38
2014 Non-visible minority 59 21 6 10 5 0 0 80 14 301
2011 Visible minority 54 36 5 5 0 0 0 90 5 39
2011 Non-visible minority 63 21 3 7 5 0 0 85 13 325
2008 Visible minority 70 9 9 9 4 0 0 78 13 23
2008 Non-visible minority 56 23 7 8 6 0 0 79 14 267

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 50 32 9 4 5 0 0 82 9 55
2019 Non-visible minority 54 31 5 7 2 0 0 86 9 248
2017 Visible minority 50 33 4 13 0 0 0 83 13 47
2017 Non-visible minority 49 35 5 7 3 0 0 84 11 280
2014 Visible minority 55 35 5 5 0 0 0 90 5 38
2014 Non-visible minority 57 30 5 5 4 0 0 87 9 301
2011 Visible minority 28 43 18 5 5 0 0 72 10 39
2011 Non-visible minority 48 35 5 9 3 0 0 83 12 324

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 28 42 13 15 3 0 0 69 18 54
2019 Non-visible minority 29 45 11 12 3 0 0 74 15 250
2018 Visible minority 24 50 5 15 7 0 0 74 21 48
2018 Non-visible minority 28 43 12 12 3 0 1 73 15 285
2017 Visible minority 38 28 9 22 4 0 0 66 26 47
2017 Non-visible minority 30 41 13 10 7 0 0 70 16 280
2014 Visible minority 29 50 13 8 0 0 0 79 8 38
2014 Non-visible minority 35 41 12 10 2 0 0 76 12 301
2011 Visible minority 45 30 10 10 5 0 0 75 15 40
2011 Non-visible minority 36 43 8 7 5 0 1 80 12 324
2008 Visible minority 23 42 15 15 4 0 0 65 19 26
2008 Non-visible minority 32 42 7 13 4 1 1 75 17 269

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 42 8 8 3 0 0 80 12 54
2019 Non-visible minority 52 33 8 4 2 0 0 86 6 249
2017 Visible minority 44 35 9 9 2 0 0 80 11 47
2017 Non-visible minority 52 36 5 5 2 0 0 88 6 277
2014 Visible minority 58 32 10 0 0 0 0 90 0 38
2014 Non-visible minority 58 34 5 1 1 1 0 93 2 300

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 35 39 13 5 8 0 0 74 13 55
2019 Non-visible minority 49 31 9 8 3 0 0 80 11 251
2018 Visible minority 49 32 4 8 8 0 0 81 15 48
2018 Non-visible minority 47 38 6 6 2 0 0 86 8 284
2017 Visible minority 55 17 7 13 8 0 0 72 20 47
2017 Non-visible minority 45 35 5 8 6 0 0 81 14 280
2014 Visible minority 53 29 5 8 2 0 3 84 11 38
2014 Non-visible minority 49 31 10 6 3 0 1 81 9 299
2011 Visible minority 40 37 10 10 3 0 0 77 13 40
2011 Non-visible minority 44 34 8 9 5 0 0 79 14 325

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 29 47 9 9 6 0 0 76 15 55
2019 Non-visible minority 35 44 11 6 4 0 0 78 10 251
2018 Visible minority 33 44 8 12 3 0 0 78 14 48
2018 Non-visible minority 35 41 12 9 4 0 0 76 12 284
2017 Visible minority 34 47 4 9 6 0 0 81 15 47
2017 Non-visible minority 29 48 12 7 3 0 0 77 11 281
2014 Visible minority 34 45 11 3 8 0 0 79 11 38
2014 Non-visible minority 36 44 10 7 3 0 0 81 10 301
2011 Visible minority 42 28 12 12 5 0 0 70 17 40
2011 Non-visible minority 33 43 10 10 3 0 0 76 13 325
2008 Visible minority 27 46 15 8 4 0 0 73 12 26
2008 Non-visible minority 33 46 9 9 3 0 0 79 12 266

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 24 43 8 21 4 0 0 67 25 55
2019 Non-visible minority 34 40 11 11 4 0 0 74 15 251
2018 Visible minority 29 36 15 11 9 0 0 65 20 48
2018 Non-visible minority 33 35 14 11 7 0 0 68 18 284
2017 Visible minority 39 31 17 7 6 0 0 70 13 47
2017 Non-visible minority 31 42 11 10 5 0 0 73 16 281
2014 Visible minority 31 40 11 8 11 0 0 71 18 38
2014 Non-visible minority 34 37 12 14 4 0 0 71 17 299
2011 Visible minority 30 40 12 3 13 2 0 72 15 40
2011 Non-visible minority 34 39 11 11 6 0 0 73 16 324

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 19 55 11 11 4 0 0 74 16 55
2019 Non-visible minority 27 48 11 10 4 0 0 75 14 251
2018 Visible minority 25 42 11 20 3 0 0 67 23 48
2018 Non-visible minority 28 45 13 10 3 0 0 73 14 283
2017 Visible minority 34 40 6 15 6 0 0 74 20 47
2017 Non-visible minority 27 43 13 12 5 0 0 70 17 281

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 44 45 3 8 0 0 0 89 8 55
2019 Non-visible minority 42 41 10 5 1 0 0 83 6 251
2018 Visible minority 57 41 3 0 0 0 0 97 0 48
2018 Non-visible minority 48 40 7 4 1 0 0 89 5 288
2017 Visible minority 51 41 2 2 4 0 0 93 6 47
2017 Non-visible minority 40 42 8 7 2 0 0 82 9 281
2014 Visible minority 61 26 8 5 0 0 0 87 5 38
2014 Non-visible minority 45 40 9 4 2 0 0 85 7 301
2011 Visible minority 53 30 10 5 3 0 0 83 7 40
2011 Non-visible minority 43 45 7 4 2 0 0 87 6 324
2008 Visible minority 54 38 8 0 0 0 0 92 0 26
2008 Non-visible minority 50 39 5 4 2 0 0 88 6 267

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 20 39 22 12 6 0 0 60 18 53
2019 Non-visible minority 34 38 12 9 7 0 0 72 15 250
2018 Visible minority 30 44 7 13 5 0 0 74 19 47
2018 Non-visible minority 29 41 13 11 6 0 0 71 17 287
2017 Visible minority 29 43 17 6 6 0 0 72 11 47
2017 Non-visible minority 30 41 15 7 7 0 0 71 14 281

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 45 39 13 0 2 0 0 85 2 54
2019 Non-visible minority 52 35 9 4 1 0 0 87 5 250
2018 Visible minority 52 30 9 8 1 0 0 82 9 48
2018 Non-visible minority 47 38 9 5 1 0 0 85 5 285
2017 Visible minority 59 30 8 2 2 0 0 89 4 47
2017 Non-visible minority 45 39 13 3 1 0 0 84 3 280
2014 Visible minority 71 24 3 3 0 0 0 95 3 38
2014 Non-visible minority 65 26 7 2 0 0 0 91 2 300
2011 Visible minority 60 25 15 0 0 0 0 85 0 40
2011 Non-visible minority 61 31 5 2 1 0 0 92 3 323

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 24 43 15 14 4 0 0 66 18 55
2019 Non-visible minority 27 44 12 10 6 0 0 72 16 249
2018 Visible minority 25 40 17 13 4 0 0 66 17 48
2018 Non-visible minority 28 49 13 8 1 0 0 78 10 286
2017 Visible minority 41 30 11 15 4 0 0 71 18 47
2017 Non-visible minority 30 46 13 7 4 0 0 76 10 280
2014 Visible minority 21 39 16 18 3 0 3 62 22 38
2014 Non-visible minority 28 44 14 9 4 0 0 73 13 301
2011 Visible minority 30 42 13 5 8 0 2 74 13 40
2011 Non-visible minority 35 40 9 11 4 0 0 76 15 323

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 20 46 21 12 2 0 0 65 14 54
2019 Non-visible minority 38 39 11 9 4 0 0 77 12 250
2018 Visible minority 31 35 16 15 4 0 0 66 19 48
2018 Non-visible minority 39 39 12 8 3 0 0 78 11 288
2017 Visible minority 36 36 11 9 6 0 2 74 15 47
2017 Non-visible minority 39 37 13 7 4 0 0 77 10 280
2014 Visible minority 28 40 11 16 3 0 3 70 19 38
2014 Non-visible minority 39 36 15 7 3 0 0 76 9 301

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 30 45 15 8 1 0 0 76 10 54
2019 Non-visible minority 30 46 14 7 4 0 0 75 10 246
2018 Visible minority 30 34 16 19 1 0 0 63 21 48
2018 Non-visible minority 28 42 16 10 4 0 1 71 14 288
2017 Visible minority 40 34 17 4 6 0 0 74 9 47
2017 Non-visible minority 35 41 10 8 5 0 0 76 14 280
2014 Visible minority 39 35 16 8 3 0 0 74 11 38
2014 Non-visible minority 41 37 14 6 3 0 0 78 8 301
2011 Visible minority 36 38 15 10 0 0 0 74 10 39
2011 Non-visible minority 41 38 9 8 3 1 0 79 11 324

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 31 43 20 4 2 0 0 74 6 55
2019 Non-visible minority 38 42 10 9 1 0 0 80 10 247
2018 Visible minority 44 39 7 11 0 0 0 83 11 48
2018 Non-visible minority 37 43 13 6 1 0 0 80 7 284
2017 Visible minority 46 38 8 4 4 0 0 85 8 46
2017 Non-visible minority 36 45 11 4 3 0 0 81 8 280
2014 Visible minority 36 45 11 3 3 3 0 84 5 38
2014 Non-visible minority 44 40 7 6 3 0 0 85 9 301
2011 Visible minority 45 23 17 13 3 0 0 68 15 40
2011 Non-visible minority 40 41 10 6 2 0 0 82 9 324
2008 Visible minority 35 54 4 4 4 0 0 88 8 26
2008 Non-visible minority 41 44 8 5 2 0 0 85 7 268

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 40 27 19 13 2 0 0 67 15 55
2019 Non-visible minority 30 33 21 10 5 0 0 63 16 247
2018 Visible minority 43 34 12 6 5 0 0 78 11 48
2018 Non-visible minority 33 30 21 9 5 0 0 64 15 286
2017 Visible minority 26 48 11 9 4 2 0 75 14 47
2017 Non-visible minority 27 34 21 12 6 0 0 61 18 281
2014 Visible minority 40 34 10 13 2 0 0 74 15 38
2014 Non-visible minority 32 36 17 8 5 0 1 69 13 301
2011 Visible minority 38 40 20 3 0 0 0 78 3 40
2011 Non-visible minority 37 30 20 8 5 0 0 67 13 324
2008 Visible minority 38 23 23 15 0 0 0 62 15 26
2008 Non-visible minority 30 33 20 12 4 0 0 63 17 268

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 13 29 29 21 6 0 2 28 43 55
2019 Non-visible minority 13 30 36 14 7 0 0 21 43 250
2018 Visible minority 17 21 44 15 3 0 0 18 38 48
2018 Non-visible minority 11 31 35 17 3 1 1 21 43 287
2017 Visible minority 22 30 23 10 4 0 10 15 59 45
2017 Non-visible minority 16 41 30 7 5 0 2 12 58 280
2014 Visible minority 5 29 37 28 0 0 0 28 34 38
2014 Non-visible minority 8 28 37 16 9 0 2 25 37 301
2011 Visible minority 17 20 35 17 5 0 5 24 39 40
2011 Non-visible minority 10 23 38 20 6 0 2 27 34 324
2008 Visible minority 15 19 19 31 15 0 0 46 35 26
2008 Non-visible minority 9 26 41 14 6 0 4 21 36 269

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 17 16 32 18 16 0 0 34 33 55
2019 Non-visible minority 11 30 33 17 8 0 1 25 42 249
2018 Visible minority 16 31 21 22 8 0 1 31 48 48
2018 Non-visible minority 16 31 25 19 8 1 1 27 48 285
2017 Visible minority 18 28 33 8 4 0 10 13 51 46
2017 Non-visible minority 22 31 27 9 7 2 2 17 55 279
2014 Visible minority 8 19 32 30 8 3 0 39 28 37
2014 Non-visible minority 9 23 30 22 12 1 3 36 34 301
2011 Visible minority 13 15 30 20 17 0 5 39 29 40
2011 Non-visible minority 8 19 29 28 13 0 3 42 28 324
2008 Visible minority 8 20 20 24 24 0 4 50 29 25
2008 Non-visible minority 9 20 33 21 12 2 3 35 30 268

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 17 31 33 10 8 0 0 18 49 55
2019 Non-visible minority 21 27 30 13 7 1 2 20 49 251
2018 Visible minority 14 23 37 19 4 3 0 24 38 48
2018 Non-visible minority 13 27 34 19 4 1 1 24 41 285
2017 Visible minority 13 26 23 24 2 7 5 29 44 47
2017 Non-visible minority 12 26 36 19 6 0 2 25 39 279
2014 Visible minority 5 33 40 13 0 3 5 15 42 37
2014 Non-visible minority 10 23 37 19 8 1 4 28 34 300
2011 Visible minority 8 22 43 15 7 0 5 24 32 40
2011 Non-visible minority 15 21 36 16 9 1 2 26 37 324
2008 Visible minority 12 24 32 24 8 0 0 32 36 25
2008 Non-visible minority 13 26 31 19 6 1 4 26 41 268

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 9 15 35 20 18 2 0 39 25 55
2019 Non-visible minority 14 22 40 16 8 0 0 23 36 250
2018 Visible minority 10 15 33 23 19 0 0 42 25 48
2018 Non-visible minority 6 24 41 21 7 1 0 28 31 285
2017 Visible minority 10 18 34 30 4 0 5 35 29 46
2017 Non-visible minority 10 20 44 17 6 0 2 24 31 276
2014 Visible minority 5 11 33 42 8 0 0 51 16 36
2014 Non-visible minority 6 17 35 29 12 0 2 41 23 299
2011 Visible minority 5 5 42 33 10 0 5 45 11 40
2011 Non-visible minority 5 15 36 29 13 1 2 43 21 319
2008 Visible minority 12 8 36 24 20 0 0 44 20 25
2008 Non-visible minority 7 21 33 26 9 1 3 36 29 268

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 11 25 24 16 18 2 4 36 39 55
2019 Non-visible minority 17 23 30 17 12 0 1 29 41 251
2018 Visible minority 11 35 20 22 13 0 0 34 46 46
2018 Non-visible minority 14 25 31 18 8 1 3 28 40 285
2017 Visible minority 12 16 28 24 2 13 6 32 34 46
2017 Non-visible minority 13 25 34 15 8 1 4 24 41 280
2014 Visible minority 8 24 33 16 11 0 8 30 35 37
2014 Non-visible minority 11 22 33 21 11 0 2 33 34 299
2011 Visible minority 12 20 35 20 7 0 5 29 34 40
2011 Non-visible minority 15 27 27 22 7 0 2 30 42 324
2008 Visible minority 20 12 16 28 24 0 0 52 32 25
2008 Non-visible minority 16 25 28 17 10 1 3 28 43 269

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 13 26 31 16 13 1 0 29 40 55
2019 Non-visible minority 19 22 31 17 9 0 1 27 42 248
2018 Visible minority 16 17 26 28 6 4 3 36 35 48
2018 Non-visible minority 16 28 26 18 9 3 1 28 45 285
2017 Visible minority 14 25 26 14 6 7 7 23 46 46
2017 Non-visible minority 10 22 34 20 9 1 3 31 33 280
2014 Visible minority 9 11 27 35 11 0 8 50 21 37
2014 Non-visible minority 7 13 30 28 17 1 5 47 21 301
2011 Visible minority 10 20 30 18 12 0 10 33 33 40
2011 Non-visible minority 10 20 28 25 12 1 4 39 32 324
2008 Visible minority 12 32 20 24 4 4 4 30 48 25
2008 Non-visible minority 20 29 20 18 6 1 5 26 52 269

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 7 22 44 16 10 0 0 26 30 55
2019 Non-visible minority 12 27 34 17 7 2 1 25 40 248
2018 Visible minority 7 34 33 21 5 0 0 27 41 48
2018 Non-visible minority 9 21 40 20 7 2 1 27 31 286
2017 Visible minority 12 14 41 14 6 2 11 23 29 46
2017 Non-visible minority 12 24 34 18 8 1 2 27 37 278
2014 Visible minority 3 14 51 22 5 5 0 29 17 37
2014 Non-visible minority 7 18 39 21 10 1 4 33 26 301

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 7 9 35 33 13 1 0 48 17 55
2019 Non-visible minority 6 16 35 28 13 0 1 42 22 250
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 69 12 12 5 2 0 0 80 7 55
2019 Non-visible minority 68 17 5 6 4 0 0 86 10 249
2017 Visible minority 63 24 6 4 4 0 0 87 7 47
2017 Non-visible minority 69 17 3 9 2 0 0 86 10 281
2014 Visible minority 66 21 3 3 5 3 0 89 8 38
2014 Non-visible minority 72 14 4 5 5 0 0 87 9 301
2011 Visible minority 57 33 5 3 3 0 0 90 5 40
2011 Non-visible minority 72 14 4 8 2 0 0 86 10 324
2008 Visible minority 62 12 8 8 12 0 0 73 19 26
2008 Non-visible minority 66 15 4 9 5 0 1 82 14 268

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 20 28 27 4 9 5 7 55 14 55
2019 Non-visible minority 34 28 14 6 6 8 4 71 14 249
2018 Visible minority 23 33 15 7 9 3 10 65 19 48
2018 Non-visible minority 26 33 16 8 4 7 5 68 14 286
2017 Visible minority 26 36 19 6 7 4 2 66 14 47
2017 Non-visible minority 36 34 12 8 5 4 2 74 14 280
2014 Visible minority 18 26 11 11 13 10 11 56 30 38
2014 Non-visible minority 37 28 14 9 6 3 2 69 16 300

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 32 34 15 10 9 0 0 66 19 55
2019 Non-visible minority 54 28 5 9 4 1 0 82 13 250
2018 Visible minority 39 30 12 15 5 0 0 69 20 48
2018 Non-visible minority 51 27 8 9 4 1 1 79 13 284
2017 Visible minority 45 26 17 6 4 2 0 73 9 47
2017 Non-visible minority 50 33 7 6 3 0 0 83 10 281
2014 Visible minority 39 34 6 5 11 5 0 77 17 38
2014 Non-visible minority 51 29 8 6 4 1 0 81 11 301

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 45 47 4 2 2 0 0 91 5 54
2019 Non-visible minority 56 33 3 5 3 0 0 89 8 250
2018 Visible minority 44 48 5 3 0 0 0 92 3 48
2018 Non-visible minority 56 32 7 3 1 0 1 89 4 285
2017 Visible minority 55 36 4 2 4 0 0 91 6 47
2017 Non-visible minority 57 33 5 3 2 0 0 90 4 280
2014 Visible minority 44 37 3 14 3 0 0 81 16 38
2014 Non-visible minority 54 36 4 5 1 0 0 90 6 301

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 33 53 8 1 4 0 0 86 5 55
2019 Non-visible minority 50 34 8 5 2 1 0 85 7 251
2018 Visible minority 41 40 12 5 0 1 0 83 6 48
2018 Non-visible minority 50 35 10 3 1 0 0 85 5 285
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 28 42 23 1 2 0 3 73 3 55
2019 Non-visible minority 59 26 8 2 3 0 2 87 4 251

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 33 41 9 11 2 0 3 76 14 55
2019 Non-visible minority 44 33 9 11 3 0 0 77 14 251
2018 Visible minority 40 33 14 9 4 0 0 73 13 48
2018 Non-visible minority 37 39 11 9 3 1 0 77 13 286
2017 Visible minority 40 41 6 9 4 0 0 81 13 47
2017 Non-visible minority 40 38 10 7 4 0 1 79 12 281
2014 Visible minority 37 47 11 3 3 0 0 84 5 37
2014 Non-visible minority 47 35 8 4 4 0 0 83 9 301
2011 Visible minority 41 33 13 5 5 3 0 76 11 39
2011 Non-visible minority 40 40 8 9 4 0 0 80 12 325
2008 Visible minority 27 50 12 4 8 0 0 77 12 26
2008 Non-visible minority 41 32 9 10 7 1 0 74 17 269

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 36 41 12 6 4 0 1 78 10 55
2019 Non-visible minority 49 28 11 5 3 2 2 80 9 249
2018 Visible minority 44 30 12 9 4 1 0 75 13 48
2018 Non-visible minority 43 35 13 5 4 0 0 78 8 285
2017 Visible minority 45 36 7 8 4 0 0 81 11 47
2017 Non-visible minority 47 31 9 7 4 1 1 80 11 281
2014 Visible minority 42 32 13 5 5 2 0 76 11 38
2014 Non-visible minority 51 29 10 5 3 2 0 82 7 301
2011 Visible minority 40 30 15 8 3 3 3 74 11 40
2011 Non-visible minority 53 25 10 5 5 2 0 80 10 325
2008 Visible minority 46 31 8 8 4 4 0 80 12 26
2008 Non-visible minority 50 28 8 5 5 4 0 81 10 269

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 35 32 16 14 2 0 1 68 16 55
2019 Non-visible minority 48 31 10 6 2 0 1 81 9 251
2018 Visible minority 44 27 11 12 4 0 3 73 16 48
2018 Non-visible minority 44 33 10 9 3 0 0 78 12 285
2017 Visible minority 49 32 10 4 6 0 0 81 9 47
2017 Non-visible minority 42 36 8 8 4 0 0 79 13 281
2014 Visible minority 45 32 10 8 5 0 0 76 13 38
2014 Non-visible minority 49 32 9 5 4 0 0 82 9 301
2011 Visible minority 52 32 5 3 5 3 0 87 8 40
2011 Non-visible minority 45 31 8 8 7 0 0 76 15 323
2008 Visible minority 31 38 19 8 4 0 0 69 12 26
2008 Non-visible minority 48 28 7 12 5 0 0 76 17 269

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 68 17 6 2 5 0 1 86 7 55
2019 Non-visible minority 80 8 4 4 2 0 1 90 6 248
2017 Visible minority 78 11 7 2 2 0 0 89 4 47
2017 Non-visible minority 80 11 5 3 1 0 0 91 4 278
2014 Visible minority 79 13 5 3 0 0 0 92 3 38
2014 Non-visible minority 82 10 3 3 1 0 0 92 5 301
2011 Visible minority 70 25 3 0 0 3 0 97 0 40
2011 Non-visible minority 81 11 3 3 1 0 0 93 4 324
2008 Visible minority 65 15 12 0 8 0 0 81 8 26
2008 Non-visible minority 79 10 1 5 3 0 1 91 8 269

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 48 35 9 3 2 0 2 86 5 55
2019 Non-visible minority 66 20 5 4 4 0 1 87 8 250
2017 Visible minority 74 11 4 2 4 4 2 90 6 47
2017 Non-visible minority 67 21 4 3 2 1 1 90 6 280
2014 Visible minority 66 13 8 0 5 3 5 86 6 38
2014 Non-visible minority 61 19 8 4 2 3 3 86 6 301
2011 Visible minority 45 25 10 5 12 0 2 72 18 40
2011 Non-visible minority 51 25 4 9 7 2 2 79 17 324

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 54 29 10 6 0 0 1 84 6 55
2019 Non-visible minority 63 22 8 2 3 2 1 87 5 251
2018 Visible minority 57 18 9 11 4 1 0 76 15 48
2018 Non-visible minority 58 26 8 5 2 1 0 85 7 284
2017 Visible minority 53 34 9 0 4 0 0 87 4 47
2017 Non-visible minority 59 24 9 5 2 1 0 83 7 281

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 41 26 17 14 2 0 0 67 16 55
2019 Non-visible minority 50 31 11 5 3 0 0 81 8 251
2018 Visible minority 45 27 15 10 3 0 0 72 13 48
2018 Non-visible minority 43 32 14 6 4 0 0 75 10 286
2017 Visible minority 47 38 4 7 4 0 0 85 11 47
2017 Non-visible minority 52 26 10 7 5 0 0 78 12 281
2014 Visible minority 47 30 13 3 3 5 0 81 6 38
2014 Non-visible minority 56 26 8 5 4 0 0 83 9 301

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 14 27 17 42 0 0 0 40 42 13
2019 Non-visible minority 25 45 17 4 3 5 1 74 7 69
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 35 33 18 5 4 4 0 71 10 55
2019 Non-visible minority 32 38 14 7 6 3 0 72 13 248
2018 Visible minority 28 32 17 4 7 12 0 68 12 48
2018 Non-visible minority 32 36 18 7 2 5 0 71 10 287
2017 Visible minority 33 35 15 4 4 9 0 75 8 47
2017 Non-visible minority 29 33 15 13 5 4 0 65 19 281
2014 Visible minority 16 42 13 13 3 13 0 67 18 38
2014 Non-visible minority 31 39 14 7 3 7 0 75 10 301
2011 Visible minority 18 32 23 8 8 12 0 57 17 40
2011 Non-visible minority 23 34 18 11 7 6 0 61 20 324

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 35 26 20 7 11 0 0 62 18 55
2019 Non-visible minority 30 35 14 14 6 2 0 65 20 248
2018 Visible minority 24 32 16 8 17 3 0 58 26 48
2018 Non-visible minority 22 36 24 13 3 2 0 59 16 288
2017 Visible minority 31 35 22 8 4 0 0 67 11 47
2017 Non-visible minority 21 32 20 19 7 2 0 53 26 281
2014 Visible minority 24 39 16 11 5 5 0 67 17 38
2014 Non-visible minority 26 41 15 10 6 2 0 68 16 301
2011 Visible minority 23 37 13 12 10 3 3 63 24 40
2011 Non-visible minority 25 35 15 14 10 1 0 61 24 322
2008 Visible minority 20 32 24 8 12 4 0 54 21 25
2008 Non-visible minority 22 38 18 12 7 3 0 62 19 268

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 17 30 25 17 7 4 0 49 25 55
2019 Non-visible minority 16 39 17 19 6 3 0 57 26 249
2018 Visible minority 11 36 23 12 16 3 0 48 28 48
2018 Non-visible minority 13 29 26 23 6 4 0 44 30 287
2017 Visible minority 30 22 21 16 7 5 0 54 24 47
2017 Non-visible minority 16 26 21 24 10 3 0 43 35 281
2014 Visible minority 16 37 23 10 5 8 0 58 17 38
2014 Non-visible minority 18 39 22 13 5 3 0 58 19 301
2011 Visible minority 15 50 20 5 8 3 0 67 13 40
2011 Non-visible minority 14 44 17 16 6 2 0 59 23 323
2008 Visible minority 12 19 35 19 4 12 0 35 26 26
2008 Non-visible minority 9 39 14 24 8 6 0 51 34 269

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 13 41 19 18 9 0 0 54 27 55
2019 Non-visible minority 16 37 16 22 8 1 0 53 30 251
2018 Visible minority 10 31 24 17 16 3 0 42 34 48
2018 Non-visible minority 12 29 26 23 8 2 0 41 32 288
2017 Visible minority 22 37 17 19 4 2 0 60 23 47
2017 Non-visible minority 13 29 20 24 10 3 0 44 35 279
2014 Visible minority 19 37 21 16 5 3 0 57 21 38
2014 Non-visible minority 16 42 15 18 7 2 0 60 25 301
2011 Visible minority 15 42 13 20 8 3 0 59 28 40
2011 Non-visible minority 13 38 14 20 13 2 0 52 34 322
2008 Visible minority 8 36 20 24 12 0 0 44 36 25
2008 Non-visible minority 11 36 12 29 11 1 0 47 41 269

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 36 29 30 4 0 0 0 66 4 55
2019 Non-visible minority 32 27 24 10 5 2 0 60 15 251
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 48 15 10 2 0 0 73 12 55
2019 Non-visible minority 27 44 16 9 3 0 0 71 13 249
2018 Visible minority 19 54 16 7 4 0 0 73 11 48
2018 Non-visible minority 20 45 19 11 4 1 0 66 14 284
2017 Visible minority 39 36 15 6 4 0 0 75 10 46
2017 Non-visible minority 21 39 19 16 4 1 0 61 20 280
2014 Visible minority 26 45 11 13 3 0 3 73 16 38
2014 Non-visible minority 29 45 13 10 3 0 0 74 13 301
2011 Visible minority 35 35 20 8 3 0 0 70 10 40
2011 Non-visible minority 32 48 10 5 4 0 0 80 10 323

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 14 34 23 20 9 1 0 48 28 55
2019 Non-visible minority 11 31 16 29 11 2 0 43 40 250

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 13 35 19 20 6 4 3 51 28 54
2019 Non-visible minority 29 32 15 11 7 4 2 65 19 250
2018 Visible minority 26 33 15 12 12 2 0 60 25 47
2018 Non-visible minority 30 40 13 9 3 2 1 73 13 283
2017 Visible minority 28 43 10 9 4 4 2 76 14 46
2017 Non-visible minority 35 42 10 7 4 2 1 79 11 280
2014 Visible minority 23 29 23 3 8 11 3 61 12 38
2014 Non-visible minority 38 35 13 9 3 3 0 75 12 301
2011 Visible minority 31 36 15 13 3 3 0 68 16 39
2011 Non-visible minority 42 33 9 7 4 3 1 78 12 322
2008 Visible minority 19 42 12 8 15 0 4 64 24 26
2008 Non-visible minority 28 38 10 12 6 5 1 71 19 269

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 40 18 9 8 0 0 65 17 55
2019 Non-visible minority 26 39 25 6 4 0 0 65 10 251
2018 Visible minority 24 40 17 12 7 1 0 64 19 48
2018 Non-visible minority 27 45 18 6 2 2 0 74 8 283

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 9 17 18 14 23 11 8 32 45 54
2019 Non-visible minority 16 22 19 13 14 13 4 45 32 251
2018 Visible minority 9 14 25 6 20 16 11 31 34 48
2018 Non-visible minority 14 23 20 13 11 16 3 46 30 282
2017 Visible minority 20 19 23 6 11 13 8 49 21 46
2017 Non-visible minority 13 21 20 13 13 15 4 42 32 280
2014 Visible minority 8 21 13 14 18 26 0 39 43 38
2014 Non-visible minority 17 19 15 15 15 14 5 44 38 301
2011 Visible minority 13 15 22 13 15 15 7 36 36 40
2011 Non-visible minority 14 23 18 15 16 11 4 42 36 324

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 22 25 18 21 12 2 0 48 34 55
2019 Non-visible minority 20 38 18 16 5 3 0 60 21 250
2018 Visible minority 18 26 23 14 20 0 0 43 34 47
2018 Non-visible minority 17 39 19 16 7 2 0 57 24 283
2017 Visible minority 20 37 19 16 8 0 0 58 24 47
2017 Non-visible minority 27 32 15 17 7 2 0 60 25 279
2014 Visible minority 26 38 10 5 11 11 0 71 17 38
2014 Non-visible minority 28 39 14 11 6 1 0 68 18 301
2011 Visible minority 40 32 10 10 8 0 0 72 18 40
2011 Non-visible minority 33 33 17 9 7 1 0 66 16 325
2008 Visible minority 38 35 8 8 12 0 0 73 19 26
2008 Non-visible minority 27 38 16 12 6 1 1 66 18 268

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 19 28 15 14 24 0 0 47 38 55
2019 Non-visible minority 19 34 14 17 13 2 1 54 32 249
2018 Visible minority 17 22 20 19 21 1 0 40 40 48
2018 Non-visible minority 20 25 17 19 15 1 2 47 36 284
2017 Visible minority 24 24 13 19 14 6 0 51 35 47
2017 Non-visible minority 21 29 16 18 14 1 1 51 33 281
2014 Visible minority 18 23 13 16 19 8 3 47 39 38
2014 Non-visible minority 13 26 18 22 15 2 3 42 40 301
2011 Visible minority 26 23 10 13 23 5 0 51 38 39
2011 Non-visible minority 15 30 17 17 17 1 2 47 35 325
2008 Visible minority 27 27 15 12 15 4 0 56 28 26
2008 Non-visible minority 15 33 16 19 14 2 1 49 34 268

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 50 24 11 4 5 0 5 78 10 55
2019 Non-visible minority 48 26 11 7 3 1 3 78 10 251

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 51 13 6 7 7 2 14 75 17 55
2019 Non-visible minority 54 10 13 4 4 1 14 76 9 250

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 30 31 18 6 7 0 7 67 14 55
2019 Non-visible minority 50 27 14 4 1 1 3 80 5 251

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 29 13 8 15 2 7 59 26 55
2019 Non-visible minority 45 25 15 6 1 2 4 76 8 249

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 52 20 8 4 2 5 9 83 7 55
2019 Non-visible minority 61 16 9 2 1 4 7 87 3 250

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 74 12 4 0 0 2 7 95 0 55
2019 Non-visible minority 72 13 7 3 1 2 4 89 4 249

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 48 13 7 9 2 15 5 76 14 55
2019 Non-visible minority 81 8 2 2 1 1 4 94 3 249

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 72 6 0 1 0 2 19 98 2 55
2019 Non-visible minority 82 5 1 0 1 0 10 97 1 249

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 40 35 10 2 1 0 53 12 54
2019 Non-visible minority 24 45 17 8 4 3 0 71 12 250
2018 Visible minority 18 35 30 12 4 1 0 53 16 48
2018 Non-visible minority 21 43 23 6 4 2 0 66 11 284
2017 Visible minority 29 29 21 6 7 8 0 63 14 47
2017 Non-visible minority 28 44 16 7 3 2 0 74 10 280

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 34 40 13 11 1 0 0 74 13 55
2019 Non-visible minority 36 43 10 7 3 1 0 80 10 248
2018 Visible minority 41 42 8 0 7 2 0 85 7 46
2018 Non-visible minority 46 38 11 3 1 0 0 84 4 284
2017 Visible minority 48 32 13 0 4 4 0 82 4 47
2017 Non-visible minority 44 42 8 4 1 1 0 87 5 281
2014 Visible minority 39 35 16 3 3 5 0 78 6 38
2014 Non-visible minority 49 35 10 2 1 2 0 87 3 301
2011 Visible minority 35 40 12 8 3 3 0 77 10 40
2011 Non-visible minority 41 40 9 6 2 2 0 83 8 322

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 36 31 21 9 2 0 0 68 11 55
2019 Non-visible minority 40 38 12 4 2 4 0 82 6 249
2018 Visible minority 41 28 21 3 7 0 0 69 9 47
2018 Non-visible minority 45 39 11 2 1 3 0 86 3 284
2017 Visible minority 39 38 8 6 8 2 0 79 14 47
2017 Non-visible minority 41 41 11 2 0 3 0 85 3 281
2014 Visible minority 34 32 18 11 0 5 0 69 11 38
2014 Non-visible minority 49 30 13 2 0 6 0 84 2 301

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 39 51 10 0 0 0 0 90 0 55
2019 Non-visible minority 52 31 11 5 1 0 0 83 6 249
2018 Visible minority 47 37 7 7 3 0 0 84 9 47
2018 Non-visible minority 54 35 7 3 1 0 0 89 4 284
2017 Visible minority 55 36 4 2 4 0 0 91 6 47
2017 Non-visible minority 48 38 7 5 1 0 0 86 6 280
2014 Visible minority 52 35 8 5 0 0 0 87 5 38
2014 Non-visible minority 56 35 6 1 1 0 0 91 3 301
2011 Visible minority 42 42 3 5 8 0 0 85 13 40
2011 Non-visible minority 48 40 6 5 2 0 0 88 6 323
2008 Visible minority 46 35 8 0 12 0 0 81 12 26
2008 Non-visible minority 46 40 9 3 2 0 0 86 5 269

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 34 34 22 10 0 0 0 68 10 55
2019 Non-visible minority 39 31 15 10 3 0 0 71 14 250
2018 Visible minority 39 29 16 12 4 0 0 68 16 46
2018 Non-visible minority 32 35 24 7 3 0 0 67 10 283
2017 Visible minority 42 34 17 2 4 0 2 77 6 47
2017 Non-visible minority 34 32 18 10 6 0 0 66 16 281
2014 Visible minority 55 24 11 5 3 3 0 81 8 38
2014 Non-visible minority 45 34 13 2 4 1 0 80 7 301
2011 Visible minority 48 25 17 5 5 0 0 72 10 40
2011 Non-visible minority 43 36 12 5 4 1 0 79 9 325

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 31 37 17 14 2 0 0 67 16 54
2019 Non-visible minority 38 33 15 9 5 0 0 71 14 250
2018 Visible minority 38 30 12 15 4 0 0 68 19 46
2018 Non-visible minority 31 36 20 10 3 0 0 67 13 283
2017 Visible minority 37 39 17 4 4 0 0 76 7 47
2017 Non-visible minority 32 37 18 9 5 0 0 69 14 279
2014 Visible minority 48 33 11 5 3 0 0 81 8 37
2014 Non-visible minority 43 38 11 6 2 0 0 81 8 301
2011 Visible minority 45 30 12 8 5 0 0 75 13 40
2011 Non-visible minority 40 41 11 4 4 1 0 81 8 324
2008 Visible minority 38 31 15 8 8 0 0 69 15 26
2008 Non-visible minority 35 43 12 6 4 1 0 79 10 268

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 24 21 25 14 16 1 0 46 29 55
2019 Non-visible minority 34 22 15 19 8 1 0 57 27 250
2018 Visible minority 25 23 26 15 12 0 0 47 27 47
2018 Non-visible minority 31 24 24 11 7 3 0 57 18 284
2017 Visible minority 38 26 15 13 6 2 0 66 19 47
2017 Non-visible minority 29 26 23 12 8 1 0 56 21 280
2014 Visible minority 42 21 16 10 3 8 0 69 14 38
2014 Non-visible minority 39 31 15 7 5 3 0 72 12 301
2011 Visible minority 49 15 8 10 15 3 0 66 26 39
2011 Non-visible minority 41 25 14 11 7 3 0 67 18 325
2008 Visible minority 35 8 15 19 15 4 4 46 38 26
2008 Non-visible minority 32 29 15 13 5 6 0 65 19 269
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Visible minority 37 13 49 55
2019 Non-visible minority 32 31 37 251
2018 Visible minority 47 17 37 48
2018 Non-visible minority 30 32 38 286
2017 Visible minority 23 35 43 47
2017 Non-visible minority 23 32 45 280
2014 Visible minority 29 18 53 38
2014 Non-visible minority 28 41 30 301
2011 Visible minority 27 35 38 40
2011 Non-visible minority 28 42 30 325

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Visible minority 0 25 59 11 5 0 20
2019 Non-visible minority 5 24 57 4 4 5 81
2018 Visible minority 0 41 45 0 14 0 23
2018 Non-visible minority 7 27 46 6 7 6 87
2017 Visible minority 0 43 57 0 0 0 11
2017 Non-visible minority 8 30 59 2 1 0 63
2014 Visible minority 9 47 36 0 9999 9 11
2014 Non-visible minority 8 31 42 13 9999 6 85
2011 Visible minority 0 27 55 9 9999 9 11
2011 Non-visible minority 4 28 46 11 9999 10 91
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 18 42 9 11 4 3 12 71 18 55
2019 Non-visible minority 24 38 9 9 5 3 13 73 17 250

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 29 32 18 0 0 9 12 77 0 55
2019 Non-visible minority 40 21 12 3 2 10 13 79 6 250
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 5 20 4 4 34 21 38 19 55
2019 Non-visible minority 16 11 16 7 5 34 12 50 21 251
2018 Visible minority 11 4 24 7 1 38 16 31 17 48
2018 Non-visible minority 16 18 16 8 3 28 11 56 18 284
2017 Visible minority 18 15 17 2 4 28 17 59 10 47
2017 Non-visible minority 14 18 14 4 4 34 11 59 15 281
2014 Visible minority 8 8 18 5 8 45 8 34 27 38
2014 Non-visible minority 14 17 17 8 4 32 7 52 19 301

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 31 36 17 4 2 9 0 74 7 55
2019 Non-visible minority 34 30 13 6 4 11 1 73 12 251
2018 Visible minority 29 30 19 5 1 13 3 70 8 48
2018 Non-visible minority 27 40 16 5 2 9 1 75 8 283
2017 Visible minority 35 28 21 2 4 9 2 70 6 47
2017 Non-visible minority 29 35 18 6 2 9 1 71 9 279
2014 Visible minority 24 21 26 5 3 21 0 57 10 38
2014 Non-visible minority 28 36 17 5 2 11 1 73 8 301
2011 Visible minority 42 35 10 3 3 8 0 84 5 40
2011 Non-visible minority 41 34 13 8 1 3 0 77 9 324
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 11 89 55
2019 Non-visible minority 8 92 251
2018 Visible minority 14 86 48
2018 Non-visible minority 5 95 286

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 11 89 55
2019 Non-visible minority 8 92 250

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 11 14 13 8 3 36 15 50 23 55
2019 Non-visible minority 17 7 17 2 3 42 10 52 11 250
2018 Visible minority 11 7 21 7 0 39 16 39 14 48
2018 Non-visible minority 19 16 16 3 1 36 9 63 8 284
2017 Visible minority 17 9 19 0 2 39 15 55 4 47
2017 Non-visible minority 14 12 12 2 2 45 11 62 10 278
2014 Visible minority 3 3 21 0 3 63 8 18 9 38
2014 Non-visible minority 13 14 17 1 1 45 9 59 4 301

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 29 32 20 4 5 7 2 68 10 55
2019 Non-visible minority 36 26 16 4 3 13 3 73 8 251
2018 Visible minority 32 20 20 5 0 20 3 67 7 48
2018 Non-visible minority 31 34 16 3 1 14 1 77 5 285
2017 Visible minority 35 24 23 0 2 13 4 70 2 47
2017 Non-visible minority 28 29 14 4 1 20 3 75 7 281
2014 Visible minority 16 23 27 0 3 32 0 57 4 38
2014 Non-visible minority 29 30 12 2 0 23 4 80 3 300
2011 Visible minority 35 40 10 5 3 8 0 81 8 40
2011 Non-visible minority 41 34 13 2 1 9 0 83 3 323
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 40 28 21 3 5 0 2 70 9 55
2019 Non-visible minority 46 31 12 8 3 0 1 77 11 250
2018 Visible minority 41 28 18 6 8 0 0 69 14 47
2018 Non-visible minority 49 28 14 5 2 0 2 79 7 284
2017 Visible minority 58 23 9 0 7 0 2 83 8 47
2017 Non-visible minority 52 26 10 5 4 0 3 80 10 279

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 18 32 25 20 5 0 0 50 25 55
2019 Non-visible minority 13 28 31 16 13 0 0 41 28 250
2018 Visible minority 14 28 32 14 12 0 0 42 26 47
2018 Non-visible minority 11 22 31 23 13 0 0 33 36 284
2017 Visible minority 23 31 12 21 13 0 0 55 34 47
2017 Non-visible minority 13 25 28 17 17 0 0 38 34 281

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 32 20 23 16 10 0 0 52 26 55
2019 Non-visible minority 14 34 26 15 10 0 0 48 25 250
2018 Visible minority 11 34 28 12 12 0 3 46 25 47
2018 Non-visible minority 13 32 27 19 8 0 1 46 27 283
2017 Visible minority 24 26 22 19 9 0 0 49 28 47
2017 Non-visible minority 14 29 29 15 13 0 0 43 28 281

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 24 15 30 16 13 0 2 40 29 55
2019 Non-visible minority 17 24 23 20 14 1 0 42 35 248
2018 Visible minority 10 26 27 17 13 3 4 39 33 48
2018 Non-visible minority 16 24 22 22 15 0 1 40 37 285
2017 Visible minority 24 20 28 17 11 0 0 44 28 47
2017 Non-visible minority 16 25 25 17 18 0 0 41 35 280

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 35 23 21 12 4 0 4 61 17 55
2019 Non-visible minority 32 36 15 7 8 0 2 70 15 250
2018 Visible minority 34 21 15 12 8 0 11 61 22 48
2018 Non-visible minority 33 27 22 9 6 0 2 61 16 283
2017 Visible minority 42 13 15 17 6 2 6 59 25 47
2017 Non-visible minority 32 29 18 10 10 0 2 62 20 281

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 35 23 27 8 7 0 0 58 15 55
2019 Non-visible minority 24 36 22 9 9 0 0 60 18 249
2018 Visible minority 25 28 16 11 21 0 0 52 32 48
2018 Non-visible minority 26 28 24 13 8 0 1 54 21 283
2017 Visible minority 44 19 17 6 15 0 0 62 21 47
2017 Non-visible minority 29 26 24 13 9 0 0 55 22 279

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 27 26 28 15 4 0 0 53 19 55
2019 Non-visible minority 24 36 24 9 5 0 1 62 14 251
2018 Visible minority 7 41 31 19 3 0 0 48 22 47
2018 Non-visible minority 23 33 29 8 5 1 2 57 13 288
2017 Visible minority 32 31 13 15 7 0 2 64 23 47
2017 Non-visible minority 25 37 23 11 4 0 0 62 15 279

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 23 24 19 25 10 0 0 47 35 55
2019 Non-visible minority 16 28 31 18 6 0 1 45 24 250
2018 Visible minority 19 35 16 23 7 0 0 54 30 47
2018 Non-visible minority 13 31 27 18 10 0 1 45 28 288
2017 Visible minority 12 33 14 23 17 2 0 46 40 47
2017 Non-visible minority 12 28 24 24 12 0 0 40 36 279

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 14 35 24 17 9 0 0 49 27 55
2019 Non-visible minority 20 34 24 15 7 0 0 54 22 251
2018 Visible minority 8 45 14 25 8 0 0 53 33 46
2018 Non-visible minority 20 33 26 15 6 0 0 54 20 285
2017 Visible minority 16 31 21 17 15 0 0 47 32 47
2017 Non-visible minority 22 29 25 17 7 0 0 51 24 279

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 31 30 14 18 7 0 0 61 25 55
2019 Non-visible minority 41 29 17 7 6 0 0 70 13 250

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 36 30 20 10 4 0 0 66 14 54
2019 Non-visible minority 36 33 17 8 5 0 1 70 13 251
2018 Visible minority 30 36 23 7 4 0 0 66 11 47
2018 Non-visible minority 32 36 19 10 3 0 0 68 13 287
2017 Visible minority 36 27 9 15 11 2 0 64 26 47
2017 Non-visible minority 34 31 19 9 6 0 0 66 15 278

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 60 20 15 1 0 0 4 83 1 55
2019 Non-visible minority 70 18 6 3 2 0 1 89 5 250
2018 Visible minority 52 25 10 7 0 0 6 82 7 45
2018 Non-visible minority 67 22 6 4 1 0 1 89 5 287
2017 Visible minority 63 15 12 4 4 0 2 80 8 47
2017 Non-visible minority 66 18 10 2 1 0 3 87 3 280

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 70 7 1 3 0 2 16 94 4 54
2019 Non-visible minority 79 8 3 1 1 0 8 94 2 251
2018 Visible minority 61 19 6 0 0 1 14 93 0 47
2018 Non-visible minority 82 10 3 0 0 0 4 96 0 288

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 62 11 9 10 2 3 2 77 13 55
2019 Non-visible minority 79 6 5 4 3 1 2 87 7 251
2018 Visible minority 53 18 6 10 7 3 4 76 18 47
2018 Non-visible minority 78 9 5 2 2 0 4 90 5 288
2017 Visible minority 57 21 2 7 4 2 8 86 12 47
2017 Non-visible minority 79 10 4 2 2 0 2 91 4 281

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 53 21 20 3 2 0 1 75 5 55
2019 Non-visible minority 57 27 10 3 2 0 0 85 5 250
2018 Visible minority 59 22 8 5 3 0 4 84 8 48
2018 Non-visible minority 53 29 11 3 3 0 2 83 6 287
2017 Visible minority 51 30 11 2 2 0 4 84 4 46
2017 Non-visible minority 58 25 11 2 2 0 1 84 4 281

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 50 21 15 6 6 1 0 72 13 54
2019 Non-visible minority 60 16 12 7 3 0 0 77 11 250
2018 Visible minority 50 19 4 25 0 0 3 70 26 48
2018 Non-visible minority 54 23 12 5 5 0 1 78 10 286
2017 Visible minority 55 19 12 2 8 0 4 77 10 47
2017 Non-visible minority 61 20 9 4 5 0 1 82 9 280

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 58 10 13 2 2 1 14 80 5 55
2019 Non-visible minority 58 11 3 2 1 0 26 93 3 247
2018 Visible minority 44 11 4 5 0 0 36 86 8 48
2018 Non-visible minority 41 17 5 2 1 0 33 89 4 286
2017 Visible minority 59 13 7 0 2 0 19 89 3 47
2017 Non-visible minority 57 14 5 1 0 0 22 92 2 281

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 70 16 5 0 2 1 6 92 2 55
2019 Non-visible minority 76 13 4 2 1 0 4 93 3 249
2018 Visible minority 58 21 7 5 0 0 9 87 6 48
2018 Non-visible minority 67 19 5 3 0 0 5 91 3 285
2017 Visible minority 67 7 17 0 2 0 8 80 2 47
2017 Non-visible minority 75 13 5 1 0 0 6 93 1 279

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 65 13 7 6 4 3 1 82 11 55
2019 Non-visible minority 69 16 7 4 3 0 1 86 7 251
2018 Visible minority 55 11 12 11 9 0 3 67 21 48
2018 Non-visible minority 61 22 8 4 2 0 2 85 7 287
2017 Visible minority 41 25 11 9 13 0 2 67 22 47
2017 Non-visible minority 63 19 9 5 2 0 1 83 8 281

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 58 22 7 7 4 1 0 81 12 55
2019 Non-visible minority 60 22 13 3 2 0 1 82 5 248
2018 Visible minority 51 26 15 3 2 2 3 80 4 47
2018 Non-visible minority 50 30 13 6 1 0 1 80 7 286
2017 Visible minority 60 21 10 7 2 0 0 81 9 47
2017 Non-visible minority 57 25 12 2 2 0 2 83 4 281

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 14 36 34 13 3 0 0 50 16 54
2019 Non-visible minority 14 36 33 14 3 0 0 51 17 251
2018 Visible minority 19 30 33 16 3 0 0 49 18 48
2018 Non-visible minority 8 33 42 12 4 0 0 42 16 287
2017 Visible minority 18 30 32 13 8 0 0 48 20 47
2017 Non-visible minority 8 29 37 21 5 0 0 37 26 281

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 20 34 23 11 0 0 33 32 55
2019 Non-visible minority 8 23 38 21 10 0 0 31 31 248
2018 Visible minority 8 18 45 11 18 0 0 29 26 48
2018 Non-visible minority 10 21 44 17 7 0 0 25 31 286
2017 Visible minority 9 19 19 41 7 5 0 51 30 47
2017 Non-visible minority 9 27 34 22 9 0 0 31 36 279

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 43 42 11 2 0 2 0 87 2 55
2019 Non-visible minority 42 41 8 8 1 0 0 83 9 251
2018 Visible minority 29 59 12 0 0 0 0 88 0 48
2018 Non-visible minority 47 38 8 4 1 2 0 86 5 284
2017 Visible minority 45 36 13 4 2 0 0 81 6 47
2017 Non-visible minority 48 39 9 2 2 1 0 87 4 279

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 29 32 15 12 7 5 0 65 20 54
2019 Non-visible minority 30 35 14 15 6 0 0 65 21 250
2018 Visible minority 25 38 9 17 8 3 0 65 26 48
2018 Non-visible minority 20 45 17 10 6 1 0 66 17 287
2017 Visible minority 23 40 9 15 9 4 0 65 26 47
2017 Non-visible minority 20 36 14 16 14 1 0 56 29 281
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 26 74 54
2019 Non-visible minority 14 86 250
2017 Visible minority 20 80 47
2017 Non-visible minority 14 86 281
2014 Visible minority 18 82 38
2014 Non-visible minority 13 87 301

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 76 24 13
2019 Non-visible minority 91 9 34
2017 Non-visible minority 91 9 38
2014 Non-visible minority 78 22 40

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 73 27 0 0 0 0 0 100 0 10
2019 Non-visible minority 64 17 7 0 8 0 4 84 8 28
2017 Non-visible minority 57 33 3 7 0 0 0 90 7 34
2014 Non-visible minority 71 23 3 0 0 0 3 97 0 31
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 48 28 9 7 2 2 5 51 49 54
2019 Non-visible minority 53 33 8 2 1 2 0 54 46 250
2018 Visible minority 67 29 3 0 0 1 0 68 32 48
2018 Non-visible minority 63 23 8 2 1 1 1 65 35 287
2017 Visible minority 71 13 4 2 7 0 4 74 26 47
2017 Non-visible minority 60 26 8 1 2 2 1 62 38 281

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 56 44 26
2019 Non-visible minority 54 46 114

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 46 54 25
2019 Non-visible minority 71 29 112
2018 Visible minority 78 22 17
2018 Non-visible minority 74 26 96

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 17 33 14 18 10 0 7 54 30 26
2019 Non-visible minority 24 38 16 12 5 0 5 65 18 112
2018 Visible minority 30 21 22 0 19 0 8 56 20 17
2018 Non-visible minority 42 33 9 8 6 1 2 77 14 96
2017 Visible minority 15 29 15 15 20 0 7 47 37 12
2017 Non-visible minority 51 24 8 8 2 1 6 81 11 103

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 7 24 9 7 13 3 37 51 33 26
2019 Non-visible minority 7 17 16 12 9 5 36 39 34 111
2018 Visible minority 17 14 14 5 8 0 42 54 22 17
2018 Non-visible minority 7 5 15 8 16 1 48 24 47 96
2017 Visible minority 7 7 7 35 0 7 36 26 61 12
2017 Non-visible minority 8 7 10 10 11 11 43 31 47 103

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 42 23 14 4 1 1 14 77 6 55
2019 Non-visible minority 50 17 10 10 7 1 7 72 18 248
2018 Visible minority 61 18 11 4 0 2 5 84 4 47
2018 Non-visible minority 57 14 8 3 5 1 11 81 10 286
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