2019 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 94. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	33	56	7	3	1	89	4	70
2019	CO-02	35	50	10	3	3	85	5	40
2019	CO-03	25	70	0	5	0	95	5	20
2017	CO	28	53	8	7	3	81	11	95
2017	CO-02	29	53	6	9	3	82	12	66
2017	CO-03	28	56	11	0	6	84	6	18
2014	CO	13	55	13	14	4	69	18	83
2014	CO-02	11	53	14	16	5	65	21	62
2014	CO-03	25	50	17	8	0	75	8	12
2011	CO	45	43	5	7	0	89	7	122
2011	CO-02	49	39	3	9	0	88	9	76
2011	CO-03	39	52	6	3	0	91	3	33
2008	CO	55	36	5	3	2	91	4	120
2008	CO-02	46	44	6	3	1	90	4	72
2008	CO-03	58	32	3	3	3	90	6	31
2008	CO-04	85	8	8	0	0	92	0	13

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	63	36	0	1	0	0	99	1	70
2019	CO-02	70	30	0	0	0	0	100	0	40
2019	CO-03	45	50	0	5	0	0	95	5	20
2017	CO	69	28	2	1	0	0	97	1	95
2017	CO-02	71	26	2	2	0	0	97	2	66
2017	CO-03	50	44	6	0	0	0	94	0	18
2014	CO	69	26	4	0	0	1	96	0	83
2014	CO-02	66	27	5	0	0	2	95	0	62
2014	CO-03	75	25	0	0	0	0	100	0	12
2011	CO	74	21	2	2	1	0	94	3	121
2011	CO-02	74	22	1	1	1	0	96	3	76
2011	CO-03	69	19	6	6	0	0	88	6	32
2008	CO	75	16	3	3	2	0	91	6	121
2008	CO-02	71	19	3	4	3	0	90	7	72
2008	CO-03	81	10	6	3	0	0	90	3	31
2008	CO-04	86	7	0	0	7	0	93	7	14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	37	36	10	13	4	73	17	70
2019	CO-02	28	43	13	13	5	70	18	40
2019	CO-03	50	25	5	15	5	75	20	20
2017	CO	34	31	11	14	11	64	24	95
2017	CO-02	29	32	14	15	11	61	26	66
2017	CO-03	39	22	11	11	17	61	28	18
2014	CO	25	44	11	12	7	70	19	83
2014	CO-02	24	47	10	13	6	71	19	62
2014	CO-03	17	42	17	17	8	58	25	12
2011	CO	35	35	13	11	6	70	17	124
2011	CO-02	38	33	12	9	8	72	17	78
2011	CO-03	24	36	15	21	3	61	24	33

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	27	54	10	9	0	0	81	9	70
2019	CO-02	28	50	13	10	0	0	78	10	40
2019	CO-03	30	55	5	10	0	0	85	10	20
2018	CO	15	68	12	3	3	0	83	5	78
2018	CO-02	19	68	11	2	0	0	87	2	47
2018	CO-03	11	53	21	5	11	0	63	16	19
2017	CO	23	54	10	7	5	0	77	13	95
2017	CO-02	23	55	10	6	6	0	78	12	66
2017	CO-03	22	55	11	6	6	0	78	11	18
2014	CO	16	46	27	11	0	1	62	11	83
2014	CO-02	15	45	31	8	0	2	61	8	62
2014	CO-03	17	50	8	25	0	0	67	25	12
2011	CO	22	47	15	14	3	0	69	17	124
2011	CO-02	22	49	17	10	3	0	71	13	78
2011	CO-03	24	36	9	24	6	0	61	30	33
2008	CO	22	57	14	4	2	0	79	7	121
2008	CO-02	21	56	14	6	4	0	76	10	72
2008	CO-03	29	58	10	3	0	0	87	3	31
2008	CO-04	21	57	21	0	0	0	79	0	14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	48	39	10	3	0	0	87	3	69
2019	CO-02	54	31	10	5	0	0	85	5	39
2019	CO-03	50	40	10	0	0	0	90	0	20
2017	CO	53	37	3	3	2	1	92	5	94
2017	CO-02	49	39	4	5	3	0	88	8	65
2017	CO-03	56	39	0	0	0	6	100	0	18
2014	CO	37	37	18	6	0	1	76	6	83
2014	CO-02	32	39	21	6	0	2	72	7	62
2014	CO-03	67	25	8	0	0	0	92	0	12

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	24	47	13	10	6	0	0	71	16	70
2019	CO-02	20	55	8	10	8	0	0	75	18	40
2019	CO-03	35	35	20	5	5	0	0	70	10	20
2018	CO	31	42	18	5	4	0	0	73	9	78
2018	CO-02	34	47	13	4	2	0	0	81	6	47
2018	CO-03	16	47	26	0	11	0	0	63	11	19
2017	CO	29	43	13	11	3	0	1	73	14	95
2017	CO-02	27	44	14	12	2	0	2	72	14	66
2017	CO-03	28	50	6	6	11	0	0	78	17	18
2014	CO	16	34	24	15	7	1	4	52	23	83
2014	CO-02	15	36	24	13	8	2	3	53	22	62
2014	CO-03	25	25	17	17	8	0	8	55	27	12
2011	CO	24	39	20	7	6	1	4	66	14	123
2011	CO-02	22	44	21	5	4	1	4	69	9	78
2011	CO-03	30	33	12	15	6	0	3	66	22	33

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	24	64	6	6	0	0	89	6	70
2019	CO-02	20	70	5	5	0	0	90	5	40
2019	CO-03	25	60	10	5	0	0	85	5	20
2018	CO	20	58	18	3	1	0	78	4	76
2018	CO-02	17	59	24	0	0	0	76	0	46
2018	CO-03	17	56	17	6	6	0	72	11	18
2017	CO	36	50	9	5	0	0	85	5	95
2017	CO-02	30	53	12	5	0	0	83	5	66
2017	CO-03	39	50	6	6	0	0	89	6	18
2014	CO	16	60	16	6	2	0	76	8	83
2014	CO-02	16	61	15	5	3	0	77	8	62
2014	CO-03	25	50	17	8	0	0	75	8	12
2011	CO	23	46	18	9	4	1	69	13	123
2011	CO-02	26	46	13	8	6	1	73	14	78
2011	CO-03	21	39	30	9	0	0	61	9	33
2008	CO	20	57	16	7	1	0	77	7	121
2008	CO-02	18	57	15	8	1	0	75	10	72
2008	CO-03	19	55	19	6	0	0	74	6	31
2008	CO-04	36	64	0	0	0	0	100	0	14

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	10	63	14	11	1	73	13	70
2019	CO-02	13	63	15	8	3	75	10	40
2019	CO-03	10	65	10	15	0	75	15	20
2018	CO	17	47	31	4	1	64	5	77
2018	CO-02	19	45	34	2	0	64	2	47
2018	CO-03	17	39	28	11	6	56	17	18
2017	CO	21	48	17	14	1	69	15	95
2017	CO-02	21	43	21	15	0	64	15	66
2017	CO-03	22	50	11	11	6	72	17	18
2014	CO	5	35	34	15	11	40	26	82
2014	CO-02	5	34	38	12	11	39	23	61
2014	CO-03	8	33	17	33	8	42	42	12
2011	CO	7	40	29	18	6	47	24	124
2011	CO-02	6	45	29	14	5	51	19	78
2011	CO-03	12	30	21	27	9	42	36	33

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	10	64	14	7	4	74	12	69
2019	CO-02	13	63	13	5	8	75	13	40
2019	CO-03	11	58	21	11	0	68	11	19
2018	CO	17	62	17	4	1	78	5	78
2018	CO-02	23	55	19	0	2	79	2	47
2018	CO-03	11	58	16	16	0	68	16	19
2017	CO	27	56	8	6	2	83	8	95
2017	CO-02	29	53	11	6	2	82	8	66
2017	CO-03	22	61	0	11	6	83	17	18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	33	57	7	1	1	0	90	3	70
2019	CO-02	25	65	5	3	3	0	90	5	40
2019	CO-03	40	50	10	0	0	0	90	0	20
2018	CO	40	55	3	1	1	0	95	3	78
2018	CO-02	32	64	4	0	0	0	96	0	47
2018	CO-03	42	47	0	5	5	0	89	11	19
2017	CO	38	52	7	1	1	0	90	2	94
2017	CO-02	34	52	11	2	2	0	86	3	65
2017	CO-03	34	66	0	0	0	0	100	0	18
2014	CO	24	58	11	6	0	1	82	6	81
2014	CO-02	23	57	12	7	0	2	82	7	61
2014	CO-03	36	45	9	9	0	0	82	9	11
2011	CO	19	48	19	10	2	0	68	13	124
2011	CO-02	19	49	18	12	3	0	68	14	78
2011	CO-03	24	42	21	9	3	0	67	12	33
2008	CO	29	50	14	5	2	0	79	7	121
2008	CO-02	26	50	15	6	3	0	76	8	72
2008	CO-03	32	42	16	6	3	0	74	10	31
2008	CO-04	43	57	0	0	0	0	100	0	14

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	19	49	20	13	0	67	13	70
2019	CO-02	18	45	25	13	0	63	13	40
2019	CO-03	20	50	15	15	0	70	15	20
2018	CO	14	58	22	4	3	72	6	78
2018	CO-02	13	55	28	2	2	68	4	47
2018	CO-03	16	58	11	11	5	74	16	19
2017	CO	26	47	12	14	1	74	15	95
2017	CO-02	21	50	12	17	0	71	17	66
2017	CO-03	34	39	17	6	6	72	11	18

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	37	54	6	3	0	0	91	3	70
2019	CO-02	28	63	10	0	0	0	90	0	40
2019	CO-03	55	40	0	5	0	0	95	5	20
2018	CO	38	48	10	4	0	0	86	4	77
2018	CO-02	26	63	11	0	0	0	89	0	46
2018	CO-03	53	26	11	11	0	0	79	11	19
2017	CO	42	46	11	1	0	0	88	1	94
2017	CO-02	40	48	12	0	0	0	88	0	65
2017	CO-03	39	50	11	0	0	0	89	0	18
2014	CO	34	49	13	2	1	0	83	4	83
2014	CO-02	34	50	15	2	0	0	84	2	62
2014	CO-03	42	33	17	0	8	0	75	8	12
2011	CO	28	55	14	2	0	1	84	2	124
2011	CO-02	28	55	14	1	0	1	84	1	78
2011	CO-03	30	52	12	6	0	0	82	6	33

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	7	48	20	20	4	0	55	25	69
2019	CO-02	8	36	23	26	8	0	44	33	39
2019	CO-03	10	60	15	15	0	0	70	15	20
2018	CO	12	43	22	19	4	0	55	23	77
2018	CO-02	7	39	33	20	2	0	46	22	46
2018	CO-03	26	37	5	21	11	0	63	32	19
2017	CO	16	48	17	14	5	0	64	19	94
2017	CO-02	11	46	20	18	5	0	57	23	65
2017	CO-03	34	39	17	6	6	0	72	11	18
2014	CO	6	40	28	18	7	1	47	26	83
2014	CO-02	6	32	32	18	10	2	39	28	62
2014	CO-03	8	50	17	25	0	0	58	25	12
2011	CO	10	37	24	20	9	0	47	29	124
2011	CO-02	8	33	27	21	12	0	41	32	78
2011	CO-03	15	39	21	18	6	0	55	24	33

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	7	41	27	17	7	49	24	70
2019	CO-02	5	40	25	20	10	45	30	40
2019	CO-03	10	40	35	10	5	50	15	20
2018	CO	14	37	20	25	4	51	29	76
2018	CO-02	9	38	23	26	4	47	30	47
2018	CO-03	22	22	22	28	6	44	33	18
2017	CO	20	41	16	14	10	61	23	94
2017	CO-02	18	36	18	17	11	54	27	65
2017	CO-03	28	39	17	11	6	66	17	18
2014	CO	5	28	31	28	8	33	36	83
2014	CO-02	5	23	35	26	11	27	37	62
2014	CO-03	8	33	25	33	0	42	33	12

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	12	58	18	11	0	71	11	65
2019	CO-02	11	62	16	11	0	73	11	37
2019	CO-03	11	56	28	6	0	67	6	18
2018	CO	9	58	24	9	0	67	9	78
2018	CO-02	11	51	34	4	0	62	4	47
2018	CO-03	0	58	16	26	0	58	26	19
2017	CO	24	52	13	8	2	77	11	94
2017	CO-02	21	54	14	11	0	75	11	65
2017	CO-03	28	44	17	6	6	72	11	18
2014	CO	10	47	30	8	5	57	13	83
2014	CO-02	10	48	29	8	5	58	13	62
2014	CO-03	8	42	42	0	8	50	8	12
2011	CO	23	52	15	9	2	75	11	123
2011	CO-02	22	58	13	4	3	81	6	77
2011	CO-03	24	42	15	18	0	67	18	33

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	30	59	9	1	0	90	1	69
2019	CO-02	31	59	10	0	0	90	0	39
2019	CO-03	25	65	5	5	0	90	5	20
2018	CO	18	67	10	5	0	85	5	78
2018	CO-02	17	70	9	4	0	87	4	47
2018	CO-03	21	53	16	11	0	74	11	19
2017	CO	46	36	13	5	0	82	5	94
2017	CO-02	44	34	15	6	0	79	6	65
2017	CO-03	45	44	11	0	0	89	0	18
2014	CO	22	53	17	7	1	75	8	83
2014	CO-02	19	55	16	8	2	74	10	62
2014	CO-03	33	58	0	8	0	92	8	12
2011	CO	27	54	11	7	2	80	9	123
2011	CO-02	29	55	5	6	4	85	10	78
2011	CO-03	27	48	15	9	0	76	9	33
2008	CO	27	57	12	2	1	84	3	121
2008	CO-02	26	56	13	4	1	82	6	72
2008	CO-03	26	55	19	0	0	81	0	31
2008	CO-04	43	57	0	0	0	100	0	14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	25	38	19	9	10	0	62	19	69
2019	CO-02	33	41	15	5	5	0	74	10	39
2019	CO-03	5	35	25	15	20	0	40	35	20
2018	CO	38	37	23	0	1	0	76	1	78
2018	CO-02	51	36	13	0	0	0	87	0	47
2018	CO-03	26	26	47	0	0	0	53	0	19
2017	CO	38	38	18	5	1	0	76	6	95
2017	CO-02	49	33	14	3	2	0	82	5	66
2017	CO-03	17	44	34	6	0	0	61	6	18
2014	CO	27	42	20	10	1	0	69	11	83
2014	CO-02	34	39	19	8	0	0	73	8	62
2014	CO-03	0	58	33	8	0	0	58	8	12
2011	CO	36	38	18	4	3	1	75	7	123
2011	CO-02	46	35	13	4	1	1	82	5	78
2011	CO-03	19	50	25	3	3	0	69	6	32
2008	CO	28	41	16	10	4	1	70	14	120
2008	CO-02	34	38	17	10	0	1	73	10	71
2008	CO-03	26	48	16	6	3	0	74	10	31
2008	CO-04	7	29	14	21	29	0	36	50	14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	17	40	34	4	4	0	9	57	70
2019	CO-02	23	38	33	3	5	0	8	60	40
2019	CO-03	15	35	35	10	5	0	15	50	20
2018	CO	8	41	45	5	1	0	6	49	78
2018	CO-02	13	40	38	6	2	0	9	53	47
2018	CO-03	0	21	79	0	0	0	0	21	19
2017	CO	3	34	46	7	9	1	16	37	95
2017	CO-02	5	38	42	6	9	0	15	42	66
2017	CO-03	0	28	45	11	11	6	23	30	18
2014	CO	12	40	39	8	1	0	10	52	83
2014	CO-02	13	39	39	8	2	0	10	51	62
2014	CO-03	8	50	42	0	0	0	0	58	12
2011	CO	27	40	28	4	2	0	6	66	124
2011	CO-02	26	32	35	6	1	0	8	58	78
2011	CO-03	27	55	18	0	0	0	0	82	33
2008	CO	30	44	25	2	0	0	2	74	118
2008	CO-02	31	44	24	0	0	0	0	76	70
2008	CO-03	20	50	23	7	0	0	7	70	30
2008	CO-04	50	36	14	0	0	0	0	86	14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	9	24	37	21	6	3	0	28	34	70
2019	CO-02	10	28	48	10	3	3	0	13	38	40
2019	CO-03	5	20	30	35	10	0	0	45	25	20
2018	CO	3	21	53	21	3	1	0	23	23	78
2018	CO-02	2	23	55	15	4	0	0	19	26	47
2018	CO-03	5	16	37	42	0	0	0	42	21	19
2017	CO	4	18	35	32	10	0	1	43	22	95
2017	CO-02	5	20	33	32	9	0	2	42	25	66
2017	CO-03	6	6	45	33	11	0	0	44	11	18
2014	CO	10	32	41	13	4	0	0	17	42	83
2014	CO-02	11	31	40	13	5	0	0	18	42	62
2014	CO-03	8	42	33	17	0	0	0	17	50	12
2011	CO	22	32	35	9	2	0	0	11	54	124
2011	CO-02	21	24	41	12	3	0	0	14	45	78
2011	CO-03	27	39	27	6	0	0	0	6	67	33
2008	CO	26	38	25	10	0	0	1	10	65	120
2008	CO-02	28	35	28	8	0	0	1	8	63	72
2008	CO-03	27	37	23	13	0	0	0	13	63	30
2008	CO-04	14	64	21	0	0	0	0	0	79	14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	67	24	6	1	1	3	91	70
2019	CO-02	65	23	8	3	3	5	88	40
2019	CO-03	70	25	5	0	0	0	95	20
2018	CO	59	28	9	3	1	4	87	78
2018	CO-02	64	28	2	4	2	6	91	47
2018	CO-03	37	32	32	0	0	0	68	19
2017	CO	50	29	15	2	3	6	80	95
2017	CO-02	54	27	11	3	5	8	82	66
2017	CO-03	34	33	34	0	0	0	66	18
2014	CO	54	34	11	1	0	1	88	83
2014	CO-02	56	31	11	2	0	2	87	62
2014	CO-03	42	50	8	0	0	0	92	12
2011	CO	81	15	3	1	1	2	95	124
2011	CO-02	87	10	3	0	0	0	97	78
2011	CO-03	67	24	6	3	0	3	91	33
2008	CO	64	29	7	1	0	1	93	121
2008	CO-02	74	19	6	1	0	1	93	72
2008	CO-03	48	42	10	0	0	0	90	31
2008	CO-04	57	36	7	0	0	0	93	14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	20	41	33	6	0	6	61	70
2019	CO-02	15	50	28	8	0	8	65	40
2019	CO-03	35	20	40	5	0	5	55	20
2018	CO	6	43	39	10	1	12	49	77
2018	CO-02	4	43	37	13	2	15	48	46
2018	CO-03	0	53	42	5	0	5	53	19
2017	CO	6	26	43	18	6	24	32	95
2017	CO-02	8	20	47	19	7	26	27	66
2017	CO-03	6	39	34	17	6	22	44	18
2014	CO	10	31	37	19	2	22	41	83
2014	CO-02	11	31	34	21	3	24	42	62
2014	CO-03	0	25	67	8	0	8	25	12
2011	CO	50	31	17	1	2	2	81	124
2011	CO-02	49	35	15	0	1	1	83	78
2011	CO-03	48	27	21	3	0	3	76	33
2008	CO	34	37	23	4	2	6	71	121
2008	CO-02	42	36	18	3	1	4	78	72
2008	CO-03	26	35	32	3	3	6	61	31
2008	CO-04	21	50	21	7	0	7	71	14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	23	41	23	7	3	1	1	10	66	70
2019	CO-02	20	40	25	8	5	3	0	13	62	40
2019	CO-03	35	45	15	5	0	0	0	5	80	20
2018	CO	14	42	28	10	3	0	3	13	58	78
2018	CO-02	15	43	21	15	4	0	2	20	59	47
2018	CO-03	0	53	47	0	0	0	0	0	53	19
2017	CO	16	23	37	17	5	0	1	23	40	94
2017	CO-02	18	20	32	20	8	0	1	29	39	65
2017	CO-03	11	28	50	11	0	0	0	11	39	18
2014	CO	35	29	27	5	5	0	0	10	64	83
2014	CO-02	29	32	27	6	5	0	0	11	61	62
2014	CO-03	42	17	42	0	0	0	0	0	58	12
2011	CO	21	24	31	15	4	2	2	19	47	124
2011	CO-02	18	28	35	9	4	3	4	14	49	78
2011	CO-03	27	21	21	24	3	3	0	28	50	33
2008	CO	13	31	28	22	3	0	2	26	45	121
2008	CO-02	13	36	26	19	4	0	1	24	49	72
2008	CO-03	16	19	29	29	3	0	3	33	37	31
2008	CO-04	14	36	36	14	0	0	0	14	50	14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	6	14	31	19	27	1	1	47	21	70
2019	CO-02	3	23	33	20	20	3	0	41	26	40
2019	CO-03	10	5	45	25	15	0	0	40	15	20
2018	CO	4	15	33	31	12	1	4	45	20	78
2018	CO-02	6	13	32	32	15	0	2	48	20	47
2018	CO-03	0	16	47	26	5	0	5	33	17	19
2017	CO	0	7	23	38	25	1	5	67	8	95
2017	CO-02	0	6	23	36	29	0	6	69	6	66
2017	CO-03	0	6	22	55	11	6	0	70	6	18
2014	CO	6	11	33	25	22	1	2	49	17	83
2014	CO-02	5	11	36	27	16	2	3	46	17	62
2014	CO-03	8	8	17	25	42	0	0	67	17	12
2011	CO	5	16	36	23	13	5	2	39	22	124
2011	CO-02	3	19	31	26	14	5	3	43	24	78
2011	CO-03	9	12	52	12	9	6	0	23	23	33
2008	CO	5	17	19	32	21	2	2	57	23	121
2008	CO-02	6	18	17	29	25	4	1	57	25	72
2008	CO-03	6	16	26	26	23	0	3	50	23	31
2008	CO-04	0	21	14	50	7	0	7	62	23	14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	24	36	36	3	1	0	4	60	70
2019	CO-02	28	35	33	3	3	0	5	63	40
2019	CO-03	25	35	35	5	0	0	5	60	20
2018	CO	28	35	27	6	3	1	9	64	78
2018	CO-02	28	38	21	9	4	0	13	66	47
2018	CO-03	26	21	47	5	0	0	5	47	19
2017	CO	20	38	33	5	4	0	9	58	95
2017	CO-02	24	41	28	3	5	0	8	65	66
2017	CO-03	17	28	33	17	6	0	22	45	18
2014	CO	26	39	33	2	0	0	2	65	83
2014	CO-02	31	32	34	3	0	0	3	63	62
2014	CO-03	8	67	25	0	0	0	0	75	12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	3	14	39	31	13	44	17	70
2019	CO-02	3	10	48	25	15	40	13	40
2019	CO-03	0	30	20	40	10	50	30	20

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	74	19	6	1	0	0	93	1	70
2019	CO-02	78	18	3	3	0	0	95	3	40
2019	CO-03	60	25	15	0	0	0	85	0	20
2017	CO	80	17	2	0	1	0	97	1	95
2017	CO-02	77	18	3	0	2	0	95	2	66
2017	CO-03	84	16	0	0	0	0	100	0	18
2014	CO	76	19	4	1	0	0	95	1	83
2014	CO-02	74	19	5	2	0	0	94	2	62
2014	CO-03	83	17	0	0	0	0	100	0	12
2011	CO	79	16	2	2	0	1	96	2	123
2011	CO-02	79	17	0	3	0	1	97	3	78
2011	CO-03	78	13	9	0	0	0	91	0	32
2008	CO	75	17	2	1	1	4	97	2	121
2008	CO-02	78	17	1	0	1	3	97	1	72
2008	CO-03	68	23	3	0	0	6	97	0	31
2008	CO-04	86	7	0	7	0	0	93	7	14

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	21	46	13	9	0	7	4	76	10	70
2019	CO-02	13	45	15	13	0	10	5	68	15	40
2019	CO-03	40	35	15	5	0	5	0	79	5	20
2018	CO	10	47	14	9	4	9	6	68	15	78
2018	CO-02	13	40	13	15	4	11	4	63	23	47
2018	CO-03	5	53	16	0	5	11	11	73	7	19
2017	CO	36	31	12	6	5	5	5	74	13	95
2017	CO-02	32	31	17	8	5	4	5	69	13	66
2017	CO-03	34	27	0	6	11	11	11	78	22	18
2014	CO	22	32	18	11	8	6	4	59	21	83
2014	CO-02	18	31	18	11	11	6	5	55	25	62
2014	CO-03	33	25	17	17	0	8	0	64	18	12

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	48	43	3	6	0	91	6	69
2019	CO-02	44	46	3	8	0	90	8	39
2019	CO-03	55	35	5	5	0	90	5	20
2018	CO	47	38	6	6	1	86	8	78
2018	CO-02	47	32	11	11	0	79	11	47
2018	CO-03	32	63	0	0	5	95	5	19
2017	CO	51	36	6	5	1	87	6	95
2017	CO-02	50	35	9	6	0	85	6	66
2017	CO-03	56	33	0	6	6	89	11	18
2014	CO	42	40	8	7	2	82	10	83
2014	CO-02	39	42	10	6	3	81	10	62
2014	CO-03	50	25	8	17	0	75	17	12

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	60	31	4	4	0	91	4	70
2019	CO-02	60	30	5	5	0	90	5	40
2019	CO-03	60	30	5	5	0	90	5	20
2018	CO	50	40	5	5	0	90	5	78
2018	CO-02	43	43	6	9	0	85	9	47
2018	CO-03	53	42	5	0	0	95	0	19
2017	CO	47	44	3	6	0	91	6	95
2017	CO-02	37	51	5	8	0	88	8	66
2017	CO-03	61	33	0	6	0	94	6	18
2014	CO	41	46	7	5	1	87	6	83
2014	CO-02	39	45	8	6	2	84	8	62
2014	CO-03	58	33	8	0	0	92	0	12

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	39	45	12	3	1	84	4	69
2019	CO-02	30	50	13	5	3	80	8	40
2019	CO-03	53	37	11	0	0	89	0	19
2018	CO	26	55	13	6	0	81	6	78
2018	CO-02	19	55	15	11	0	74	11	47
2018	CO-03	26	58	16	0	0	84	0	19

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	41	43	9	3	1	3	88	3	70
2019	CO-02	35	45	8	5	3	5	86	5	40
2019	CO-03	50	35	15	0	0	0	85	0	20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	37	43	11	7	1	0	80	9	70
2019	CO-02	35	48	5	10	3	0	83	13	40
2019	CO-03	40	45	15	0	0	0	85	0	20
2018	CO	27	56	10	6	0	0	83	6	78
2018	CO-02	28	57	11	4	0	0	85	4	47
2018	CO-03	32	53	5	11	0	0	84	11	19
2017	CO	40	42	11	5	1	0	82	6	95
2017	CO-02	39	40	15	6	0	0	79	6	66
2017	CO-03	39	50	0	6	6	0	89	11	18
2014	CO	29	51	14	5	1	0	80	6	83
2014	CO-02	27	50	16	6	0	0	77	6	62
2014	CO-03	33	58	0	0	8	0	92	8	12
2011	CO	28	39	19	9	5	0	67	14	124
2011	CO-02	29	41	17	8	5	0	71	13	78
2011	CO-03	21	36	30	6	6	0	58	12	33
2008	CO	19	38	22	11	9	1	58	20	121
2008	CO-02	19	35	24	14	8	0	54	22	72
2008	CO-03	23	42	19	6	10	0	65	16	31
2008	CO-04	7	43	21	7	14	7	54	23	14

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	39	44	9	6	3	0	0	83	9	70
2019	CO-02	38	45	5	8	5	0	0	83	13	40
2019	CO-03	50	35	10	5	0	0	0	85	5	20
2018	CO	42	46	6	4	1	0	0	88	5	78
2018	CO-02	49	38	9	4	0	0	0	87	4	47
2018	CO-03	37	47	5	5	5	0	0	84	11	19
2017	CO	47	32	14	5	2	0	0	79	7	95
2017	CO-02	50	26	17	8	0	0	0	76	8	66
2017	CO-03	45	39	6	0	11	0	0	83	11	18
2014	CO	28	53	13	4	0	1	1	83	4	83
2014	CO-02	27	53	15	3	0	2	0	82	3	62
2014	CO-03	33	42	8	8	0	0	8	82	9	12
2011	CO	32	40	14	6	6	2	0	74	12	124
2011	CO-02	35	42	9	6	5	3	0	79	12	78
2011	CO-03	27	36	24	6	6	0	0	64	12	33
2008	CO	21	41	21	11	5	2	0	63	16	121
2008	CO-02	19	40	24	11	4	1	0	61	15	72
2008	CO-03	26	39	19	6	10	0	0	65	16	31
2008	CO-04	14	43	14	21	0	7	0	62	23	14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	34	50	7	7	1	84	9	70
2019	CO-02	35	50	3	10	3	85	13	40
2019	CO-03	50	45	0	5	0	95	5	20
2018	CO	41	53	3	3	1	94	4	78
2018	CO-02	38	57	2	2	0	96	2	47
2018	CO-03	47	42	0	5	5	89	11	19
2017	CO	48	35	12	3	2	83	5	95
2017	CO-02	50	31	15	5	0	80	5	66
2017	CO-03	45	44	0	0	11	89	11	18
2014	CO	30	51	8	10	1	81	11	83
2014	CO-02	27	55	8	10	0	82	10	62
2014	CO-03	42	25	8	17	8	67	25	12
2011	CO	36	42	11	7	3	78	10	124
2011	CO-02	40	41	10	5	4	81	9	78
2011	CO-03	33	39	12	15	0	73	15	33
2008	CO	25	40	21	10	4	64	14	121
2008	CO-02	25	40	21	11	3	65	14	72
2008	CO-03	29	35	26	3	6	65	10	31
2008	CO-04	7	43	21	21	7	50	29	14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	CO	88	10	1	0	99	69
2019	CO-02	90	10	0	0	100	39
2019	CO-03	85	10	5	0	95	20
2017	CO	86	11	2	0	98	95
2017	CO-02	83	14	3	0	97	66
2017	CO-03	89	11	0	0	100	18
2014	CO	77	18	4	1	96	83
2014	CO-02	74	19	5	2	95	62
2014	CO-03	92	8	0	0	100	12
2011	CO	81	15	3	2	97	124
2011	CO-02	82	15	1	1	99	78
2011	CO-03	79	9	9	3	91	33
2008	CO	86	9	2	3	98	121
2008	CO-02	86	11	0	3	100	72
2008	CO-03	90	3	3	3	97	31
2008	CO-04	86	7	7	0	93	14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	44	34	11	4	4	0	1	80	9	70
2019	CO-02	45	35	8	8	5	0	0	80	13	40
2019	CO-03	50	40	10	0	0	0	0	90	0	20
2017	CO	34	30	12	15	5	3	2	67	21	95
2017	CO-02	33	28	14	15	5	4	2	65	21	66
2017	CO-03	39	39	0	11	11	0	0	78	22	18
2014	CO	18	24	17	22	11	6	2	46	35	83
2014	CO-02	18	27	15	23	8	6	3	50	34	62
2014	CO-03	17	8	25	17	25	8	0	27	45	12
2011	CO	15	25	23	20	12	3	2	42	34	124
2011	CO-02	15	19	27	22	10	4	3	37	34	78
2011	CO-03	15	33	12	15	18	3	3	52	35	33

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	49	39	9	3	1	0	0	87	4	70
2019	CO-02	48	38	8	5	3	0	0	85	8	40
2019	CO-03	60	25	15	0	0	0	0	85	0	20
2018	CO	50	32	10	5	3	0	0	82	8	78
2018	CO-02	47	30	13	9	2	0	0	77	11	47
2018	CO-03	53	32	11	0	5	0	0	84	5	19
2017	CO	45	37	9	2	4	1	1	84	6	95
2017	CO-02	42	37	12	3	3	2	2	81	6	66
2017	CO-03	61	27	0	0	11	0	0	89	11	18

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	39	43	13	4	1	81	6	70
2019	CO-02	40	43	10	5	3	83	8	40
2019	CO-03	50	35	15	0	0	85	0	20
2018	CO	42	40	9	5	4	82	9	78
2018	CO-02	43	38	9	9	2	81	11	47
2018	CO-03	47	37	5	0	11	84	11	19
2017	CO	45	37	8	8	1	82	9	94
2017	CO-02	46	34	11	9	0	80	9	65
2017	CO-03	50	39	0	6	6	89	11	18
2014	CO	29	49	10	8	4	78	12	83
2014	CO-02	29	50	11	6	3	79	10	62
2014	CO-03	25	42	8	17	8	67	25	12

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	0	30	39	22	9	0	0	30	30	23

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	9	53	19	10	4	6	65	15	70
2019	CO-02	8	53	18	8	5	10	67	14	40
2019	CO-03	5	45	30	15	5	0	50	20	20
2018	CO	13	54	15	4	3	12	75	7	78
2018	CO-02	13	47	19	4	0	17	72	5	47
2018	CO-03	11	58	16	5	11	0	68	16	19
2017	CO	22	53	8	3	4	9	83	8	95
2017	CO-02	21	49	9	5	3	13	81	9	66
2017	CO-03	22	61	6	0	11	0	83	11	18
2014	CO	11	51	19	6	5	8	67	12	83
2014	CO-02	6	50	19	6	6	11	64	15	62
2014	CO-03	25	58	8	8	0	0	83	8	12
2011	CO	20	23	25	12	9	11	48	24	124
2011	CO-02	18	23	26	12	6	15	48	21	78
2011	CO-03	21	21	24	12	15	6	45	29	33

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	10	44	26	13	6	1	55	19	70
2019	CO-02	10	43	30	5	10	3	54	15	40
2019	CO-03	5	40	30	25	0	0	45	25	20
2018	CO	8	53	29	5	4	1	61	9	78
2018	CO-02	6	53	30	6	2	2	61	9	47
2018	CO-03	5	47	37	0	11	0	53	11	19
2017	CO	20	52	17	6	4	0	72	11	94
2017	CO-02	14	53	20	9	5	0	66	14	65
2017	CO-03	22	66	6	0	6	0	89	6	18
2014	CO	5	44	35	11	6	0	48	17	83
2014	CO-02	2	40	39	13	6	0	42	19	62
2014	CO-03	25	42	17	8	8	0	67	17	12
2011	CO	10	22	24	25	15	5	33	42	124
2011	CO-02	9	21	31	23	10	6	32	36	78
2011	CO-03	12	24	12	30	18	3	38	50	33
2008	CO	7	41	30	13	9	0	48	22	121
2008	CO-02	3	35	35	15	13	0	38	28	72
2008	CO-03	10	48	23	13	6	0	58	19	31
2008	CO-04	21	50	21	7	0	0	71	7	14

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	1	40	30	19	6	4	43	25	70
2019	CO-02	3	40	33	10	10	5	45	21	40
2019	CO-03	0	30	30	35	0	5	32	37	20
2018	CO	4	38	44	10	1	3	43	12	78
2018	CO-02	0	34	53	9	0	4	36	9	47
2018	CO-03	5	37	42	11	5	0	42	16	19
2017	CO	8	46	32	7	3	3	56	11	94
2017	CO-02	5	42	34	11	5	5	49	16	65
2017	CO-03	6	61	34	0	0	0	66	0	18
2014	CO	5	38	34	17	5	2	43	22	83
2014	CO-02	3	34	39	15	6	3	38	22	62
2014	CO-03	17	50	17	17	0	0	67	17	12
2011	CO	3	19	31	31	14	3	23	46	124
2011	CO-02	3	21	33	32	6	5	24	41	78
2011	CO-03	3	15	30	27	24	0	18	52	33
2008	CO	6	28	29	26	9	2	34	36	121
2008	CO-02	7	19	26	35	11	1	27	46	72
2008	CO-03	6	29	39	16	6	3	37	23	31
2008	CO-04	0	57	29	7	7	0	57	14	14

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	1	51	26	14	6	1	54	20	70
2019	CO-02	3	50	28	8	10	3	54	18	40
2019	CO-03	0	50	25	25	0	0	50	25	20
2018	CO	5	41	37	15	1	0	46	17	78
2018	CO-02	2	38	45	15	0	0	40	15	47
2018	CO-03	11	47	21	16	5	0	58	21	19
2017	CO	20	42	27	5	4	2	63	10	94
2017	CO-02	15	42	29	8	3	3	59	11	65
2017	CO-03	22	50	17	0	11	0	72	11	18
2014	CO	6	56	25	10	4	0	62	13	83
2014	CO-02	5	53	26	13	3	0	58	16	62
2014	CO-03	8	67	17	0	8	0	75	8	12
2011	CO	5	23	30	23	15	4	29	39	124
2011	CO-02	4	23	33	24	10	5	28	36	78
2011	CO-03	6	27	21	24	21	0	33	45	33
2008	CO	8	49	21	15	7	0	57	21	121
2008	CO-02	11	40	24	18	7	0	51	25	72
2008	CO-03	6	58	16	16	3	0	65	19	31
2008	CO-04	0	71	14	0	14	0	71	14	14

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Don't know (%)	Positive answers (%)	Total responses
2019	CO	54	35	9	1	91	68
2019	CO-02	54	33	10	3	89	39
2019	CO-03	55	35	10	0	90	20

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	14	67	9	10	0	81	10	70
2019	CO-02	20	65	8	8	0	85	8	40
2019	CO-03	10	70	5	15	0	80	15	20
2018	CO	10	53	25	12	0	64	12	77
2018	CO-02	7	54	28	11	0	61	11	46
2018	CO-03	16	58	16	11	0	74	11	19
2017	CO	29	50	13	4	4	79	8	95
2017	CO-02	21	50	18	6	5	71	11	66
2017	CO-03	50	44	0	0	6	94	6	18
2014	CO	15	53	19	11	2	68	13	83
2014	CO-02	13	53	21	10	3	66	13	62
2014	CO-03	17	67	0	17	0	83	17	12
2011	CO	13	34	23	23	7	47	30	124
2011	CO-02	12	36	24	21	8	47	28	78
2011	CO-03	18	30	18	24	9	48	33	33

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	9	46	30	13	3	54	16	70
2019	CO-02	10	50	30	8	3	60	10	40
2019	CO-03	5	30	30	30	5	35	35	20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	16	51	11	11	9	1	0	68	20	70
2019	CO-02	15	48	13	10	13	3	0	64	23	40
2019	CO-03	10	65	10	10	5	0	0	75	15	20
2018	CO	21	47	10	17	3	1	1	70	20	78
2018	CO-02	23	43	11	19	2	0	2	67	22	47
2018	CO-03	11	53	5	21	5	5	0	67	28	19
2017	CO	41	38	6	12	2	0	1	80	14	95
2017	CO-02	42	35	5	15	2	0	2	79	17	66
2017	CO-03	34	39	17	6	6	0	0	72	11	18
2014	CO	24	51	7	12	5	1	0	76	17	83
2014	CO-02	23	52	8	10	6	2	0	75	16	62
2014	CO-03	17	50	0	33	0	0	0	67	33	12
2011	CO	27	47	13	6	6	1	0	75	12	124
2011	CO-02	27	47	14	5	5	1	0	75	10	78
2011	CO-03	27	39	15	12	6	0	0	67	18	33
2008	CO	26	45	12	12	4	2	1	72	16	121
2008	CO-02	21	47	11	11	6	3	1	71	17	72
2008	CO-03	19	42	19	19	0	0	0	61	19	31
2008	CO-04	64	29	0	0	7	0	0	93	7	14

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	23	50	16	9	1	0	1	74	10	70
2019	CO-02	23	48	13	13	3	0	3	72	15	40
2019	CO-03	30	45	20	5	0	0	0	75	5	20
2018	CO	18	60	18	3	0	1	0	79	3	77
2018	CO-02	13	64	17	4	0	2	0	78	4	47
2018	CO-03	22	56	22	0	0	0	0	78	0	18

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	4	23	23	20	11	16	3	33	39	70
2019	CO-02	3	15	20	25	15	20	3	23	52	40
2019	CO-03	10	20	35	10	10	10	5	35	24	20
2018	CO	5	33	29	18	6	8	0	42	26	78
2018	CO-02	2	36	26	26	6	4	0	40	33	47
2018	CO-03	11	32	32	5	11	11	0	47	18	19
2017	CO	13	27	18	16	13	9	4	46	33	95
2017	CO-02	11	29	14	20	15	9	3	45	39	66
2017	CO-03	17	27	22	6	11	11	6	53	20	18
2014	CO	2	25	15	20	28	10	0	31	53	83
2014	CO-02	3	27	13	19	31	6	0	33	53	62
2014	CO-03	0	17	8	17	33	25	0	22	67	12
2011	CO	8	16	20	23	15	15	2	29	46	124
2011	CO-02	9	14	23	24	10	15	4	29	43	78
2011	CO-03	6	18	18	21	24	12	0	28	52	33

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	14	51	25	7	3	65	10	69
2019	CO-02	13	55	23	5	5	68	10	40
2019	CO-03	21	42	26	11	0	63	11	19
2018	CO	10	55	22	8	5	65	13	78
2018	CO-02	9	53	26	9	4	62	13	47
2018	CO-03	5	58	16	11	11	63	21	19
2017	CO	20	51	23	3	3	71	6	95
2017	CO-02	15	56	21	5	3	71	8	66
2017	CO-03	34	39	22	0	6	72	6	18
2014	CO	10	35	23	29	4	45	33	83
2014	CO-02	8	34	24	29	5	42	34	62
2014	CO-03	17	25	17	42	0	42	42	12
2011	CO	13	44	22	17	4	57	21	124
2011	CO-02	10	50	23	13	4	60	17	78
2011	CO-03	21	30	15	27	6	52	33	33
2008	CO	17	44	24	12	2	61	15	121
2008	CO-02	17	44	22	14	3	61	17	72
2008	CO-03	23	39	26	10	3	61	13	31
2008	CO-04	7	64	21	7	0	71	7	14

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	11	31	19	27	6	3	3	45	35	70
2019	CO-02	10	33	18	25	10	3	3	45	37	40
2019	CO-03	15	25	25	30	0	5	0	42	32	20
2018	CO	8	28	31	18	13	3	0	37	32	78
2018	CO-02	6	28	26	23	15	2	0	35	39	47
2018	CO-03	0	32	47	11	11	0	0	32	21	19
2017	CO	12	35	19	23	7	2	2	49	32	95
2017	CO-02	8	35	18	26	9	3	2	45	36	66
2017	CO-03	17	39	27	11	6	0	0	56	17	18
2014	CO	3	25	29	24	14	2	2	29	40	83
2014	CO-02	0	26	24	26	18	3	3	28	47	62
2014	CO-03	8	25	42	17	8	0	0	33	25	12
2011	CO	9	28	22	28	11	1	1	38	40	124
2011	CO-02	8	33	19	24	13	1	1	42	38	78
2011	CO-03	15	18	21	33	12	0	0	33	45	33
2008	CO	9	38	20	23	8	1	1	48	32	121
2008	CO-02	7	35	24	25	10	0	0	42	35	72
2008	CO-03	10	52	16	10	10	0	3	63	20	31
2008	CO-04	21	29	7	36	0	7	0	54	38	14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	46	17	17	6	10	4	66	16	70
2019	CO-02	48	18	10	8	10	8	70	19	40
2019	CO-03	30	20	35	5	10	0	50	15	20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	64	7	13	4	3	9	78	8	70
2019	CO-02	65	3	8	8	5	13	77	14	40
2019	CO-03	65	20	10	0	0	5	89	0	20

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	48	29	12	6	1	4	80	8	69
2019	CO-02	46	28	5	10	3	8	81	14	39
2019	CO-03	45	35	20	0	0	0	80	0	20

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	46	23	10	10	3	1	6	75	14	69
2019	CO-02	46	18	10	8	5	3	10	74	15	39
2019	CO-03	50	30	10	10	0	0	0	80	10	20

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	17	17	16	19	27	4	36	48	70
2019	CO-02	15	18	10	23	28	8	35	54	40
2019	CO-03	15	20	25	10	30	0	35	40	20

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	86	4	3	7	97	3	69
2019	CO-02	78	5	5	13	94	6	40
2019	CO-03	100	0	0	0	100	0	19

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	75	9	3	3	1	9	92	5	69
2019	CO-02	67	8	5	3	3	15	88	6	39
2019	CO-03	90	5	0	5	0	0	95	5	20

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	CO	81	4	1	13	98	69
2019	CO-02	69	5	3	23	97	39
2019	CO-03	100	0	0	0	100	20

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	6	52	30	6	6	0	58	12	69
2019	CO-02	8	45	33	8	8	0	53	15	40
2019	CO-03	0	63	32	0	5	0	63	5	19
2018	CO	6	41	32	10	4	6	51	15	78
2018	CO-02	0	36	40	13	4	6	39	18	47
2018	CO-03	11	53	21	5	5	5	67	11	19
2017	CO	11	33	36	12	8	1	44	20	95
2017	CO-02	8	29	36	15	11	2	37	26	66
2017	CO-03	17	50	22	6	6	0	67	11	18

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	20	50	19	6	3	3	72	9	70
2019	CO-02	18	48	15	10	5	5	68	16	40
2019	CO-03	25	55	20	0	0	0	80	0	20
2018	CO	21	60	14	1	1	3	83	3	78
2018	CO-02	21	62	13	2	0	2	85	2	47
2018	CO-03	21	53	21	0	5	0	74	5	19
2017	CO	25	57	12	5	1	0	82	6	95
2017	CO-02	24	55	14	6	2	0	79	8	66
2017	CO-03	34	61	6	0	0	0	94	0	18
2014	CO	28	42	20	6	0	4	72	6	83
2014	CO-02	26	40	23	8	0	3	68	8	62
2014	CO-03	33	58	0	0	0	8	100	0	12
2011	CO	21	45	16	7	3	7	71	11	124
2011	CO-02	21	46	15	8	1	9	73	10	78
2011	CO-03	24	42	18	3	9	3	69	13	33

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	28	59	7	3	0	3	0	90	3	69
2019	CO-02	25	55	10	5	0	5	0	84	5	40
2019	CO-03	35	65	0	0	0	0	0	100	0	20
2018	CO	24	63	8	1	1	3	0	89	3	78
2018	CO-02	26	57	11	2	0	4	0	87	2	47
2018	CO-03	16	74	5	0	5	0	0	89	5	19
2017	CO	30	51	13	2	2	1	1	83	4	95
2017	CO-02	32	46	14	3	3	2	2	80	6	66
2017	CO-03	34	61	6	0	0	0	0	94	0	18
2014	CO	27	44	23	2	0	4	0	74	3	83
2014	CO-02	26	44	24	2	0	5	0	73	2	62
2014	CO-03	25	58	8	8	0	0	0	83	8	12

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	27	63	7	3	0	0	90	3	70
2019	CO-02	25	70	5	0	0	0	95	0	40
2019	CO-03	30	55	10	5	0	0	85	5	20
2018	CO	29	62	6	1	1	0	91	3	78
2018	CO-02	28	66	6	0	0	0	94	0	47
2018	CO-03	26	58	5	5	5	0	84	11	19
2017	CO	39	46	8	5	1	0	85	6	95
2017	CO-02	41	42	9	6	2	0	83	8	66
2017	CO-03	34	61	6	0	0	0	94	0	18
2014	CO	23	58	13	2	4	0	81	6	83
2014	CO-02	18	63	14	2	3	0	81	5	62
2014	CO-03	42	50	0	0	8	0	92	8	12
2011	CO	23	40	21	9	6	2	63	16	124
2011	CO-02	24	41	19	12	1	3	67	13	78
2011	CO-03	21	33	21	6	18	0	55	24	33
2008	CO	17	55	16	7	5	0	73	12	121
2008	CO-02	21	50	15	8	6	0	71	14	72
2008	CO-03	16	55	19	6	3	0	71	10	31
2008	CO-04	7	79	7	0	7	0	86	7	14

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	29	55	13	3	0	0	84	3	69
2019	CO-02	26	62	8	5	0	0	87	5	39
2019	CO-03	35	45	20	0	0	0	80	0	20
2018	CO	24	59	13	4	0	0	83	4	78
2018	CO-02	21	60	17	2	0	0	81	2	47
2018	CO-03	26	58	5	11	0	0	84	11	19
2017	CO	39	37	15	5	3	1	77	8	95
2017	CO-02	35	36	18	6	3	2	72	9	66
2017	CO-03	45	44	6	0	6	0	89	6	18
2014	CO	12	50	23	13	2	0	62	16	83
2014	CO-02	8	49	27	13	3	0	57	16	62
2014	CO-03	25	58	8	8	0	0	83	8	12
2011	CO	13	30	33	15	7	3	44	22	122
2011	CO-02	11	34	30	14	5	5	47	21	76
2011	CO-03	18	18	39	12	12	0	36	24	33

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	24	56	14	4	0	1	81	4	70
2019	CO-02	25	58	10	5	0	3	85	5	40
2019	CO-03	25	55	20	0	0	0	80	0	20
2018	CO	21	62	13	5	0	0	82	5	78
2018	CO-02	17	62	15	6	0	0	79	6	47
2018	CO-03	21	63	11	5	0	0	84	5	19
2017	CO	36	43	15	5	1	0	79	6	95
2017	CO-02	34	42	17	6	2	0	76	8	66
2017	CO-03	39	50	11	0	0	0	89	0	18
2014	CO	11	54	24	10	1	0	65	11	83
2014	CO-02	6	57	24	11	2	0	63	13	62
2014	CO-03	33	42	25	0	0	0	75	0	12
2011	CO	11	32	28	22	6	1	43	28	123
2011	CO-02	12	35	27	19	5	1	47	25	77
2011	CO-03	12	24	30	24	9	0	36	33	33
2008	CO	11	50	24	12	3	0	60	16	121
2008	CO-02	10	42	31	14	4	0	51	18	72
2008	CO-03	13	55	13	16	3	0	68	19	31
2008	CO-04	14	79	7	0	0	0	93	0	14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	30	33	27	7	1	1	0	64	9	70
2019	CO-02	35	18	33	10	3	3	0	54	13	40
2019	CO-03	25	50	20	5	0	0	0	75	5	20
2018	CO	28	41	14	9	1	6	0	74	11	78
2018	CO-02	23	38	17	13	2	6	0	66	16	47
2018	CO-03	37	42	11	5	0	5	0	83	6	19
2017	CO	35	30	19	6	4	5	0	69	11	94
2017	CO-02	34	22	24	6	6	8	0	60	13	65
2017	CO-03	28	61	11	0	0	0	0	89	0	18
2014	CO	18	37	22	10	8	5	0	58	19	83
2014	CO-02	18	36	21	8	11	6	0	57	21	62
2014	CO-03	17	50	25	8	0	0	0	67	8	12
2011	CO	14	25	27	18	10	5	2	42	30	123
2011	CO-02	14	22	31	16	9	6	1	39	27	77
2011	CO-03	12	30	21	15	15	3	3	45	32	33
2008	CO	13	37	21	15	5	9	0	55	22	121
2008	CO-02	10	35	26	11	7	11	0	50	20	72
2008	CO-03	13	39	10	26	3	10	0	57	32	31
2008	CO-04	36	29	21	14	0	0	0	64	14	14

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CO	13	58	29	69
2019	CO-02	5	60	35	40
2019	CO-03	26	47	26	19
2018	CO	16	61	23	77
2018	CO-02	15	66	19	47
2018	CO-03	21	53	26	19
2017	CO	16	63	21	95
2017	CO-02	16	63	20	66
2017	CO-03	17	72	11	18
2014	CO	19	52	29	83
2014	CO-02	18	52	31	62
2014	CO-03	17	75	8	12
2011	CO	23	48	29	124
2011	CO-02	15	54	31	78
2011	CO-03	39	36	24	33

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	14	57	14	12	3	71	14	69
2019	CO-02	21	51	10	15	3	72	18	39
2019	CO-03	10	60	20	5	5	70	10	20

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	46	43	6	3	3	91	3	70
2019	CO-02	48	40	8	3	3	90	3	40
2019	CO-03	45	45	5	0	5	95	0	20

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	10	90	69
2018	CO	6	94	77

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	7	93	70

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	6	13	19	3	0	41	19	46	7	69
2019	CO-02	3	8	21	3	0	49	18	31	8	39
2019	CO-03	5	20	25	5	0	35	10	45	9	20
2018	CO	9	16	22	3	1	42	8	49	8	77
2018	CO-02	0	15	26	2	0	49	9	35	5	47
2018	CO-03	16	5	21	5	5	42	5	40	20	19
2017	CO	8	17	17	6	2	38	12	50	17	95
2017	CO-02	6	17	17	8	3	41	9	45	21	66
2017	CO-03	11	22	11	6	0	39	11	67	11	18
2014	CO	6	11	11	10	6	44	12	39	36	83
2014	CO-02	6	6	13	8	8	45	13	31	38	62
2014	CO-03	0	8	0	17	0	58	17	33	67	12

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	16	57	16	6	0	6	0	77	6	70
2019	CO-02	23	50	15	8	0	5	0	76	8	40
2019	CO-03	10	65	20	5	0	0	0	75	5	20
2018	CO	13	64	13	1	1	8	0	83	3	77
2018	CO-02	6	62	19	2	0	11	0	76	2	47
2018	CO-03	16	74	5	0	5	0	0	89	5	19
2017	CO	20	50	16	6	2	4	1	74	9	94
2017	CO-02	17	52	18	6	3	3	0	72	9	65
2017	CO-03	22	61	6	6	0	6	0	88	6	18
2014	CO	11	34	19	10	1	24	1	60	15	83
2014	CO-02	8	35	18	10	2	26	2	60	16	62
2014	CO-03	17	25	25	17	0	17	0	50	20	12
2011	CO	20	50	22	3	2	4	0	72	5	123
2011	CO-02	18	53	22	1	1	5	0	74	3	78
2011	CO-03	22	41	22	9	3	3	0	65	13	32

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	7	93	70

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	6	17	17	3	0	45	12	53	7	69
2019	CO-02	3	10	23	3	0	51	10	33	7	39
2019	CO-03	10	25	5	5	0	45	10	78	11	20
2018	CO	10	12	21	1	3	49	5	47	8	78
2018	CO-02	2	11	23	0	2	57	4	33	6	47
2018	CO-03	11	5	21	5	5	47	5	33	22	19
2017	CO	7	17	15	2	2	46	11	56	10	95
2017	CO-02	6	17	19	2	3	47	8	49	10	66
2017	CO-03	11	11	0	6	0	61	11	80	20	18
2014	CO	7	10	20	4	0	49	10	41	9	83
2014	CO-02	8	8	23	5	0	47	10	37	11	62
2014	CO-03	8	0	0	0	0	75	17	100	0	12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	20	53	14	4	0	9	0	80	5	70
2019	CO-02	20	45	18	8	0	10	0	72	8	40
2019	CO-03	25	65	10	0	0	0	0	90	0	20
2018	CO	14	58	17	3	0	9	0	79	3	78
2018	CO-02	6	53	26	2	0	13	0	68	2	47
2018	CO-03	16	74	5	5	0	0	0	89	5	19
2017	CO	20	46	18	3	1	11	1	74	5	92
2017	CO-02	19	47	22	2	2	9	0	73	3	64
2017	CO-03	22	50	11	6	0	11	0	81	6	18
2014	CO	14	33	24	4	0	22	4	62	5	82
2014	CO-02	8	36	25	5	0	21	5	60	6	61
2014	CO-03	33	17	25	0	0	25	0	67	0	12
2011	CO	20	52	15	3	2	8	0	79	5	124
2011	CO-02	19	53	18	1	0	9	0	79	1	78
2011	CO-03	24	48	3	9	6	9	0	80	17	33

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	46	24	20	4	4	0	1	71	9	70
2019	CO-02	40	23	23	8	8	0	0	63	15	40
2019	CO-03	45	25	25	0	0	0	5	74	0	20
2018	CO	45	24	14	8	5	1	3	72	13	78
2018	CO-02	55	23	13	6	2	0	0	79	9	47
2018	CO-03	26	16	21	16	16	0	5	44	33	19
2017	CO	48	23	10	9	4	1	4	75	14	95
2017	CO-02	45	26	8	12	6	0	3	73	19	66
2017	CO-03	45	22	17	6	0	6	6	75	6	18

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	1	20	40	19	20	21	39	70
2019	CO-02	3	23	43	18	15	25	33	40
2019	CO-03	0	10	35	25	30	10	55	20
2018	CO	10	17	44	23	6	27	29	78
2018	CO-02	15	17	40	21	6	32	28	47
2018	CO-03	0	11	58	32	0	11	32	19
2017	CO	9	29	39	19	4	38	23	95
2017	CO-02	11	37	29	19	5	47	24	66
2017	CO-03	11	6	72	6	6	17	11	18

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	0	17	31	26	24	0	1	17	51	70
2019	CO-02	0	20	35	20	25	0	0	20	45	40
2019	CO-03	0	10	30	30	30	0	0	10	60	20
2018	CO	8	23	44	18	8	0	0	31	26	78
2018	CO-02	11	23	43	13	11	0	0	34	23	47
2018	CO-03	0	26	47	21	5	0	0	26	26	19
2017	CO	12	26	37	19	5	1	1	38	25	95
2017	CO-02	14	29	32	20	5	0	1	43	24	66
2017	CO-03	11	11	50	17	11	0	0	22	28	18

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	9	23	24	20	23	1	32	43	70
2019	CO-02	10	30	23	15	23	0	40	38	40
2019	CO-03	5	10	20	25	35	5	16	63	20
2018	CO	10	26	38	21	5	0	36	26	78
2018	CO-02	15	26	38	17	4	0	40	21	47
2018	CO-03	0	37	26	32	5	0	37	37	19
2017	CO	20	28	34	13	4	1	49	17	95
2017	CO-02	25	30	24	18	3	0	55	21	66
2017	CO-03	17	33	45	0	6	0	50	6	18

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	26	25	25	17	7	0	51	25	69
2019	CO-02	40	23	23	15	0	0	63	15	40
2019	CO-03	0	21	32	26	21	0	21	47	19
2018	CO	32	38	24	4	1	0	71	5	78
2018	CO-02	43	43	11	2	2	0	85	4	47
2018	CO-03	21	37	42	0	0	0	58	0	19
2017	CO	42	26	23	4	0	4	72	4	95
2017	CO-02	53	23	17	3	0	4	79	3	66
2017	CO-03	22	45	22	6	0	6	71	6	18

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	20	26	21	21	11	0	46	33	70
2019	CO-02	25	20	23	25	8	0	45	33	40
2019	CO-03	10	30	20	20	20	0	40	40	20
2018	CO	21	31	22	14	10	1	53	25	77
2018	CO-02	26	28	17	13	13	2	56	27	46
2018	CO-03	11	37	26	21	5	0	47	26	19
2017	CO	20	38	19	17	6	0	58	23	94
2017	CO-02	21	39	17	15	8	0	60	23	65
2017	CO-03	16	45	17	17	6	0	61	22	18

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	3	39	33	17	7	1	0	42	25	70
2019	CO-02	5	33	40	15	8	0	0	38	23	40
2019	CO-03	0	40	25	25	5	5	0	42	32	20
2018	CO	11	30	45	12	3	0	0	41	14	76
2018	CO-02	15	37	39	9	0	0	0	52	9	46
2018	CO-03	6	11	67	6	11	0	0	17	17	18
2017	CO	14	39	33	9	4	0	1	53	14	95
2017	CO-02	14	42	29	8	6	0	1	57	14	66
2017	CO-03	22	33	39	6	0	0	0	55	6	18

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	4	21	41	24	9	26	33	70
2019	CO-02	5	23	40	20	13	28	33	40
2019	CO-03	5	25	35	30	5	30	35	20
2018	CO	8	20	47	16	9	28	25	76
2018	CO-02	7	17	50	15	11	24	26	46
2018	CO-03	6	33	39	11	11	39	22	18
2017	CO	14	30	32	16	8	44	24	95
2017	CO-02	13	32	30	14	12	44	26	66
2017	CO-03	28	22	34	17	0	50	17	18

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	16	44	21	11	7	60	19	70
2019	CO-02	23	45	13	10	10	68	20	40
2019	CO-03	5	45	35	10	5	50	15	20
2018	CO	9	46	25	9	11	55	20	76
2018	CO-02	9	37	33	11	11	46	22	46
2018	CO-03	6	61	17	6	11	67	17	18
2017	CO	22	39	21	16	2	61	18	95
2017	CO-02	23	41	20	15	2	64	17	66
2017	CO-03	28	27	22	17	6	55	22	18

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	34	37	21	3	4	71	7	70
2019	CO-02	48	23	23	3	5	70	8	40
2019	CO-03	20	50	25	0	5	70	5	20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	13	29	33	20	4	0	42	25	69
2019	CO-02	10	25	38	25	3	0	35	28	40
2019	CO-03	21	26	26	21	5	0	47	26	19
2018	CO	16	29	26	22	7	0	45	29	76
2018	CO-02	15	26	33	17	9	0	41	26	46
2018	CO-03	17	39	6	33	6	0	56	39	18
2017	CO	15	36	23	20	5	1	51	25	95
2017	CO-02	14	32	26	21	6	1	46	28	66
2017	CO-03	17	45	17	22	0	0	61	22	18

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	55	19	14	6	6	74	12	69
2019	CO-02	50	20	13	10	8	70	18	40
2019	CO-03	68	11	16	0	5	79	5	19
2018	CO	41	28	17	5	9	68	14	76
2018	CO-02	39	33	13	7	9	72	15	46
2018	CO-03	33	22	28	6	11	56	17	18
2017	CO	42	30	14	8	6	71	15	94
2017	CO-02	41	33	8	11	8	74	18	66
2017	CO-03	34	22	33	6	6	56	11	18

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	77	10	4	0	4	4	95	0	70
2019	CO-02	80	5	8	0	5	3	92	0	40
2019	CO-03	85	10	0	0	5	0	100	0	20
2018	CO	70	14	7	4	1	4	89	4	76
2018	CO-02	72	15	7	4	0	2	89	4	46
2018	CO-03	67	11	6	6	6	6	88	6	18

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	73	20	3	1	0	1	1	96	1	70
2019	CO-02	70	20	3	3	0	3	3	95	3	40
2019	CO-03	70	25	5	0	0	0	0	95	0	20
2018	CO	79	9	4	3	1	0	4	92	4	75
2018	CO-02	78	9	7	2	0	0	4	91	2	45
2018	CO-03	78	11	0	6	6	0	0	89	11	18
2017	CO	70	8	3	8	2	0	7	85	11	94
2017	CO-02	67	11	5	11	2	0	6	82	13	66
2017	CO-03	78	0	0	6	6	0	11	87	13	18

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	70	20	6	4	0	0	90	4	69
2019	CO-02	67	26	3	5	0	0	92	5	39
2019	CO-03	75	15	5	5	0	0	90	5	20
2018	CO	61	25	7	5	1	1	87	7	76
2018	CO-02	56	24	9	9	2	0	80	11	45
2018	CO-03	68	26	5	0	0	0	95	0	19
2017	CO	67	16	4	6	2	4	87	9	94
2017	CO-02	62	17	6	9	2	4	83	11	66
2017	CO-03	78	11	0	0	6	6	94	6	18

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	57	25	6	10	1	1	0	82	12	69
2019	CO-02	55	20	8	13	3	3	0	77	15	40
2019	CO-03	63	32	0	5	0	0	0	95	5	19
2018	CO	58	17	9	9	4	0	3	77	14	76
2018	CO-02	58	18	9	11	2	0	2	77	14	45
2018	CO-03	47	21	11	11	11	0	0	68	21	19
2017	CO	56	16	7	10	4	0	6	77	15	93
2017	CO-02	54	15	8	14	5	0	5	73	19	65
2017	CO-03	61	17	6	0	6	0	11	87	6	18

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	43	11	10	3	0	3	30	81	4	70
2019	CO-02	43	5	0	3	0	5	45	95	5	40
2019	CO-03	50	25	15	5	0	0	5	79	5	20
2018	CO	50	4	11	4	0	1	30	79	6	76
2018	CO-02	49	0	2	0	0	2	47	96	0	45
2018	CO-03	53	16	16	16	0	0	0	68	16	19
2017	CO	46	11	5	2	2	0	34	86	6	94
2017	CO-02	47	5	3	3	0	0	42	90	5	66
2017	CO-03	39	34	11	0	6	0	11	81	6	18

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	73	19	1	3	0	1	3	96	3	70
2019	CO-02	75	15	0	5	0	3	3	95	5	40
2019	CO-03	80	20	0	0	0	0	0	100	0	20
2018	CO	67	24	3	1	1	0	4	95	3	76
2018	CO-02	69	22	2	0	2	0	4	95	2	45
2018	CO-03	68	26	5	0	0	0	0	95	0	19
2017	CO	55	24	10	3	1	0	6	85	5	94
2017	CO-02	58	21	8	5	2	0	7	85	7	66
2017	CO-03	50	39	11	0	0	0	0	89	0	18

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	64	20	9	4	0	3	87	4	70
2019	CO-02	60	20	10	5	0	5	84	5	40
2019	CO-03	80	15	5	0	0	0	95	0	20
2018	CO	67	12	11	3	1	7	84	4	75
2018	CO-02	61	9	18	2	0	9	78	3	44
2018	CO-03	84	11	0	5	0	0	95	5	19
2017	CO	56	17	13	5	3	5	77	9	94
2017	CO-02	53	17	14	8	3	6	74	11	66
2017	CO-03	61	22	11	0	6	0	83	6	18

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	54	28	12	1	3	1	1	84	4	69
2019	CO-02	43	33	15	0	5	3	3	79	5	40
2019	CO-03	63	21	11	5	0	0	0	84	5	19
2018	CO	50	22	21	3	0	0	4	75	3	76
2018	CO-02	44	20	29	2	0	0	4	67	2	45
2018	CO-03	63	21	16	0	0	0	0	84	0	19
2017	CO	41	36	10	6	3	0	3	80	10	94
2017	CO-02	38	37	9	9	5	0	3	77	14	66
2017	CO-03	50	39	11	0	0	0	0	89	0	18

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	3	31	39	23	4	34	27	70
2019	CO-02	3	30	45	18	5	33	23	40
2019	CO-03	0	35	25	35	5	35	40	20
2018	CO	5	23	54	15	3	28	18	78
2018	CO-02	6	28	55	9	2	34	11	47
2018	CO-03	0	16	53	26	5	16	32	19
2017	CO	6	32	45	15	2	38	17	95
2017	CO-02	8	34	39	17	3	41	20	66
2017	CO-03	6	27	56	11	0	33	11	18

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	4	31	34	23	7	30	36	70
2019	CO-02	3	33	33	23	10	33	35	40
2019	CO-03	10	30	30	30	0	30	40	20
2018	CO	1	22	42	31	4	35	23	78
2018	CO-02	0	23	36	36	4	40	23	47
2018	CO-03	0	11	68	21	0	21	11	19
2017	CO	2	21	36	27	14	41	23	95
2017	CO-02	3	24	35	24	14	38	27	66
2017	CO-03	0	11	45	28	16	44	11	18

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	15	49	22	9	4	1	0	64	13	68
2019	CO-02	16	50	21	5	5	3	0	68	11	38
2019	CO-03	15	45	20	15	5	0	0	60	20	20
2018	CO	14	62	18	3	1	3	0	78	4	78
2018	CO-02	15	62	19	2	0	2	0	78	2	47
2018	CO-03	11	63	21	0	5	0	0	74	5	19
2017	CO	12	56	24	4	1	2	1	70	5	95
2017	CO-02	8	56	24	6	2	3	2	67	8	66
2017	CO-03	17	61	22	0	0	0	0	78	0	18

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	11	49	21	11	7	0	60	19	70
2019	CO-02	13	43	20	15	10	0	55	25	40
2019	CO-03	10	50	25	10	5	0	60	15	20
2018	CO	14	56	14	12	1	3	72	13	77
2018	CO-02	13	57	13	15	0	2	71	16	46
2018	CO-03	5	58	21	5	5	5	67	11	19
2017	CO	14	56	13	11	4	2	72	15	94
2017	CO-02	12	50	17	12	6	3	64	19	66
2017	CO-03	17	78	0	6	0	0	94	6	18

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	14	86	70
2019	CO-02	18	83	40
2019	CO-03	15	85	20
2017	CO	9	91	95
2017	CO-02	11	89	66
2014	CO	10	90	83
2014	CO-02	11	89	62

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	50	50	10

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	49	27	13	7	3	1	0	49	51	70
2019	CO-02	43	23	20	8	5	3	0	44	56	40
2019	CO-03	50	35	5	10	0	0	0	50	50	20
2018	CO	49	26	18	5	1	0	1	49	51	78
2018	CO-02	49	28	15	4	2	0	2	50	50	47
2018	CO-03	37	26	32	5	0	0	0	37	63	19
2017	CO	50	21	12	9	3	4	0	53	47	95
2017	CO-02	50	21	14	9	3	3	0	51	49	66
2017	CO-03	34	34	6	16	6	6	0	36	64	18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	51	49	35
2019	CO-02	45	55	22
2019	CO-03	60	40	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	69	31	35
2019	CO-02	64	36	22
2019	CO-03	80	20	10
2018	CO	68	32	38
2018	CO-02	73	27	22
2018	CO-03	75	25	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	17	34	9	20	9	3	9	58	32	35
2019	CO-02	14	36	14	18	14	0	5	52	33	22
2019	CO-03	30	20	0	30	0	10	10	63	38	10
2018	CO	28	36	10	10	5	0	10	71	17	39
2018	CO-02	26	43	4	13	4	0	9	76	19	23
2018	CO-03	25	25	25	8	0	0	17	60	10	12
2017	CO	25	37	9	14	10	0	5	65	25	43
2017	CO-02	19	41	10	13	14	0	3	62	28	31
2017	CO-03	37	27	9	18	0	0	9	70	20	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	6	17	6	11	20	6	34	38	52	35
2019	CO-02	9	18	9	14	27	0	23	35	53	22
2019	CO-03	0	0	0	10	10	20	60	0	100	10
2018	CO	8	13	10	10	8	5	46	42	37	39
2018	CO-02	9	22	9	13	9	0	39	50	36	23
2018	CO-03	8	0	17	8	0	8	58	25	25	12
2017	CO	5	16	2	12	19	2	44	39	57	43
2017	CO-02	6	16	0	16	23	3	35	36	64	31
2017	CO-03	0	18	8	0	0	0	73	69	0	11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	53	11	4	7	0	1	23	85	9	70
2019	CO-02	53	15	8	10	0	0	15	79	12	40
2019	CO-03	55	10	0	0	0	5	30	100	0	20
2018	CO	68	5	5	1	5	0	15	86	8	78
2018	CO-02	62	4	4	2	6	0	21	84	11	47
2018	CO-03	79	5	5	0	5	0	5	89	6	19

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 94. Please indicate your occupational group and level. Occupational group and level - CO

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?