2019 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 47 7 4 2 0 0 87 6 198
2019 Term 69 31 0 0 0 0 0 100 0 26
2017 Indeterminate (permanent) 37 47 8 6 2 0 0 84 8 247
2017 Term 43 45 8 3 0 0 0 89 3 24
2014 Indeterminate (permanent) 33 47 7 9 4 0 0 80 12 218
2014 Term 34 41 15 10 0 0 0 75 10 19
2014 Student 64 18 0 18 0 0 0 82 18 11
2011 Indeterminate (permanent) 55 39 4 3 0 0 0 93 3 297
2011 Term 64 31 0 6 0 0 0 94 6 33
2008 Indeterminate (permanent) 64 29 4 3 1 0 0 92 4 303
2008 Term 81 13 0 6 0 0 0 94 6 32

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 60 29 2 7 1 0 0 89 8 199
2019 Term 77 12 8 0 4 0 0 88 4 26
2017 Indeterminate (permanent) 55 36 3 5 0 0 0 91 5 247
2017 Term 70 20 10 0 0 0 0 90 0 24
2014 Indeterminate (permanent) 66 28 4 2 0 0 0 94 2 218
2014 Term 69 26 5 0 0 0 0 95 0 19
2014 Student 64 27 0 0 9 0 0 91 9 11
2011 Indeterminate (permanent) 69 23 4 4 0 0 0 93 4 296
2011 Term 73 15 3 6 3 0 0 88 9 33
2008 Indeterminate (permanent) 73 20 3 2 1 0 0 94 4 304
2008 Term 84 13 0 0 0 0 3 100 0 32

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 36 8 11 5 0 0 76 17 198
2019 Term 62 27 8 0 4 0 0 89 4 26
2017 Indeterminate (permanent) 41 32 10 11 5 0 0 74 17 247
2017 Term 43 33 12 6 6 0 0 76 12 24
2014 Indeterminate (permanent) 42 38 6 8 6 0 0 80 14 218
2014 Term 44 41 15 0 0 0 0 85 0 19
2014 Student 82 9 0 9 0 0 0 91 9 11
2011 Indeterminate (permanent) 41 34 10 11 3 0 0 76 14 296
2011 Term 49 27 6 12 6 0 0 76 18 33

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 27 48 11 12 2 0 0 75 14 198
2019 Term 35 38 19 8 0 0 0 73 8 26
2018 Indeterminate (permanent) 22 56 13 9 1 0 0 77 10 196
2018 Term 28 45 9 18 0 0 0 72 18 22
2017 Indeterminate (permanent) 27 51 12 6 4 0 0 78 9 247
2017 Term 29 32 13 22 4 0 0 61 26 24
2014 Indeterminate (permanent) 33 43 15 7 1 0 0 77 8 218
2014 Term 29 45 5 21 0 0 0 74 21 19
2014 Student 27 27 27 18 0 0 0 55 18 11
2011 Indeterminate (permanent) 27 47 16 8 1 0 0 75 9 298
2011 Term 27 55 10 3 3 3 0 84 6 33
2008 Indeterminate (permanent) 35 47 13 3 2 0 0 82 5 304
2008 Term 34 50 13 3 0 0 0 84 3 32

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 45 38 10 4 1 1 0 84 6 196
2019 Term 54 31 8 4 4 0 0 85 8 26
2017 Indeterminate (permanent) 46 44 4 5 1 0 0 90 6 243
2017 Term 46 34 8 12 0 0 0 80 12 24
2014 Indeterminate (permanent) 45 37 12 5 0 0 0 83 5 217
2014 Term 45 55 0 0 0 0 0 100 0 19
2014 Student 55 27 18 0 0 0 0 82 0 11

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 39 13 6 5 0 1 77 11 198
2019 Term 50 35 4 12 0 0 0 85 12 26
2018 Indeterminate (permanent) 34 45 11 6 3 0 1 79 10 194
2018 Term 33 49 14 4 0 0 0 82 4 22
2017 Indeterminate (permanent) 30 39 16 10 4 0 1 69 14 246
2017 Term 42 38 14 6 0 0 0 80 6 24
2014 Indeterminate (permanent) 26 39 19 10 3 1 2 66 14 218
2014 Term 40 35 15 10 0 0 0 75 10 19
2014 Student 27 64 0 0 0 0 9 100 0 11
2011 Indeterminate (permanent) 29 42 15 8 3 0 3 74 11 297
2011 Term 27 45 16 3 3 0 7 77 6 33

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 30 52 9 6 3 0 0 82 9 199
2019 Term 46 34 16 4 0 0 0 81 4 26
2018 Indeterminate (permanent) 28 49 17 4 1 0 0 77 6 193
2018 Term 37 36 9 13 5 0 0 73 18 22
2017 Indeterminate (permanent) 33 42 15 8 1 0 0 76 9 247
2017 Term 46 43 7 4 0 0 0 88 4 24
2014 Indeterminate (permanent) 22 55 13 6 4 0 0 78 9 218
2014 Term 35 55 5 4 0 0 0 90 4 19
2014 Student 9 36 36 9 9 0 0 45 18 11
2011 Indeterminate (permanent) 25 48 15 8 4 0 0 73 12 295
2011 Term 38 37 13 9 3 0 0 75 12 33
2008 Indeterminate (permanent) 27 54 12 6 1 0 0 81 7 303
2008 Term 41 31 28 0 0 0 0 72 0 32

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 22 51 14 9 4 0 0 73 13 199
2019 Term 31 35 27 4 4 0 0 65 7 26
2018 Indeterminate (permanent) 24 40 26 8 2 0 0 63 11 193
2018 Term 44 5 34 17 0 0 0 49 17 22
2017 Indeterminate (permanent) 21 40 18 14 7 0 0 61 21 247
2017 Term 37 28 13 18 4 0 0 65 22 24
2014 Indeterminate (permanent) 19 39 23 10 9 0 0 58 19 218
2014 Term 32 31 21 15 0 0 0 63 15 18
2014 Student 27 45 0 27 0 0 0 73 27 11
2011 Indeterminate (permanent) 17 45 21 14 3 0 0 62 17 298
2011 Term 30 48 9 9 3 0 0 79 12 33

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 15 56 16 8 4 0 1 72 12 198
2019 Term 19 54 20 7 0 0 0 73 7 26
2018 Indeterminate (permanent) 19 53 17 9 1 0 0 72 11 195
2018 Term 27 55 9 9 0 0 0 82 9 22
2017 Indeterminate (permanent) 26 45 15 11 3 0 0 71 14 247
2017 Term 32 23 20 20 4 0 0 55 24 24

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 31 51 12 5 2 0 0 82 6 199
2019 Term 27 62 8 4 0 0 0 89 4 26
2018 Indeterminate (permanent) 34 51 11 4 0 0 0 85 4 194
2018 Term 28 52 15 0 0 5 0 84 0 22
2017 Indeterminate (permanent) 34 47 13 3 3 0 0 81 6 246
2017 Term 42 29 21 4 4 0 0 71 8 24
2014 Indeterminate (permanent) 31 49 13 4 3 0 0 81 6 217
2014 Term 64 25 11 0 0 0 0 89 0 18
2014 Student 27 27 18 18 9 0 0 55 27 11
2011 Indeterminate (permanent) 25 49 15 8 3 0 0 74 11 298
2011 Term 24 49 18 6 3 0 0 73 9 33
2008 Indeterminate (permanent) 34 47 13 5 1 1 0 81 7 304
2008 Term 41 38 22 0 0 0 0 78 0 32

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 23 46 16 13 3 0 0 69 15 198
2019 Term 46 19 27 4 4 0 0 65 8 26
2018 Indeterminate (permanent) 23 46 20 9 2 0 0 69 11 195
2018 Term 37 35 19 9 0 0 0 72 9 22
2017 Indeterminate (permanent) 26 39 15 15 6 0 0 65 20 247
2017 Term 37 29 18 12 4 0 0 66 16 24

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 46 8 4 1 0 0 87 5 199
2019 Term 38 39 19 4 0 0 0 77 4 26
2018 Indeterminate (permanent) 41 46 9 4 0 0 0 87 4 192
2018 Term 47 45 0 9 0 0 0 91 9 22
2017 Indeterminate (permanent) 41 45 10 3 0 0 0 86 4 244
2017 Term 58 28 3 4 6 0 0 87 10 24
2014 Indeterminate (permanent) 43 44 8 2 2 0 0 87 5 218
2014 Term 71 24 5 0 0 0 0 95 0 19
2014 Student 18 27 36 9 9 0 0 45 18 11
2011 Indeterminate (permanent) 36 47 11 4 1 0 0 84 5 297
2011 Term 60 32 9 0 0 0 0 91 0 33

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 20 49 15 13 4 0 0 68 17 198
2019 Term 15 46 16 19 0 0 4 64 20 26
2018 Indeterminate (permanent) 24 40 21 14 2 0 0 64 16 194
2018 Term 28 40 19 5 4 0 5 71 9 22
2017 Indeterminate (permanent) 23 39 18 15 5 0 0 61 20 244
2017 Term 30 34 22 10 4 0 0 64 14 24
2014 Indeterminate (permanent) 18 46 17 12 7 0 0 64 19 218
2014 Term 26 27 42 5 0 0 0 53 5 18
2014 Student 9 55 0 27 9 0 0 64 36 11
2011 Indeterminate (permanent) 20 44 18 13 4 0 0 65 17 295
2011 Term 33 34 9 9 12 3 0 69 21 33

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 27 42 16 11 4 0 0 69 15 199
2019 Term 23 39 23 8 8 0 0 62 15 26
2018 Indeterminate (permanent) 28 40 16 14 3 0 0 68 17 193
2018 Term 28 44 15 14 0 0 0 72 14 22
2017 Indeterminate (permanent) 25 39 19 12 6 0 0 64 18 244
2017 Term 30 59 7 0 4 0 0 88 4 24
2014 Indeterminate (permanent) 23 37 17 17 6 0 0 60 23 218
2014 Term 35 31 20 15 0 0 0 65 15 19
2014 Student 9 36 36 9 9 0 0 45 18 11

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 20 55 15 7 2 0 0 76 9 193
2019 Term 39 38 19 4 0 0 0 77 4 26
2018 Indeterminate (permanent) 20 45 22 12 2 0 0 65 14 195
2018 Term 32 44 19 5 0 0 0 76 5 22
2017 Indeterminate (permanent) 23 46 19 9 2 0 0 70 12 243
2017 Term 32 43 17 4 4 0 0 75 8 24
2014 Indeterminate (permanent) 22 43 23 8 4 0 0 65 12 218
2014 Term 46 29 20 5 0 0 0 75 5 19
2014 Student 27 45 0 0 9 0 18 89 11 11
2011 Indeterminate (permanent) 24 54 14 6 2 0 0 78 8 296
2011 Term 30 54 10 3 3 0 0 84 6 33

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 52 9 4 2 0 0 85 6 198
2019 Term 50 27 19 4 0 0 0 77 4 26
2018 Indeterminate (permanent) 27 53 14 5 0 0 0 80 5 195
2018 Term 47 39 10 4 0 0 0 86 4 21
2017 Indeterminate (permanent) 36 40 17 6 1 0 0 75 7 243
2017 Term 53 25 16 6 0 0 0 78 6 24
2014 Indeterminate (permanent) 27 56 9 6 2 0 0 83 8 217
2014 Term 50 40 5 4 0 0 0 90 4 19
2014 Student 9 64 9 9 9 0 0 73 18 11
2011 Indeterminate (permanent) 29 52 10 6 3 0 0 81 9 296
2011 Term 42 45 3 6 3 0 0 88 9 33
2008 Indeterminate (permanent) 35 52 10 3 0 0 0 87 3 304
2008 Term 34 47 19 0 0 0 0 81 0 32

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 42 14 10 7 0 0 68 18 196
2019 Term 69 15 8 8 0 0 0 84 8 26
2018 Indeterminate (permanent) 35 34 22 6 3 0 0 68 9 196
2018 Term 57 27 9 8 0 0 0 83 8 22
2017 Indeterminate (permanent) 32 40 16 9 4 0 0 71 12 247
2017 Term 59 33 0 4 4 0 0 92 8 24
2014 Indeterminate (permanent) 30 39 19 8 4 0 0 69 12 218
2014 Term 61 24 10 5 0 0 0 85 5 19
2014 Student 64 18 18 0 0 0 0 82 0 11
2011 Indeterminate (permanent) 29 42 17 8 4 1 0 72 12 296
2011 Term 39 44 6 10 0 0 0 83 10 33
2008 Indeterminate (permanent) 27 40 16 12 5 0 0 67 17 303
2008 Term 38 41 9 9 3 0 0 78 13 32

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 16 39 35 7 3 0 1 10 55 199
2019 Term 12 27 42 19 0 0 0 19 38 26
2018 Indeterminate (permanent) 12 40 38 7 2 1 0 9 53 196
2018 Term 0 38 31 22 0 4 5 25 42 22
2017 Indeterminate (permanent) 7 34 44 10 4 0 1 14 42 247
2017 Term 0 22 34 21 19 4 0 42 22 24
2014 Indeterminate (permanent) 12 36 36 14 2 0 0 16 48 218
2014 Term 15 35 36 5 10 0 0 15 50 19
2014 Student 9 9 27 36 9 9 0 50 20 11
2011 Indeterminate (permanent) 19 39 32 5 4 1 0 9 59 297
2011 Term 10 45 20 15 10 0 0 25 55 33
2008 Indeterminate (permanent) 21 38 32 5 2 0 0 8 60 294
2008 Term 6 32 42 13 3 0 3 17 40 31

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 11 26 32 21 8 2 1 29 38 198
2019 Term 4 11 31 31 19 4 0 52 16 26
2018 Indeterminate (permanent) 10 23 40 19 5 1 0 25 34 196
2018 Term 9 21 27 21 13 4 5 38 32 22
2017 Indeterminate (permanent) 8 24 34 23 9 1 2 33 33 246
2017 Term 4 12 10 42 25 7 0 73 17 24
2014 Indeterminate (permanent) 9 30 39 15 5 0 1 21 40 217
2014 Term 24 19 26 15 14 0 0 30 44 19
2014 Student 18 9 27 9 18 18 0 33 33 11
2011 Indeterminate (permanent) 15 29 35 14 4 1 1 19 45 297
2011 Term 9 42 20 18 10 0 0 28 51 33
2008 Indeterminate (permanent) 14 30 36 14 4 1 2 18 45 302
2008 Term 3 28 19 34 9 3 3 47 33 32

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 31 27 23 15 3 0 1 18 59 199
2019 Term 16 27 42 11 4 0 0 15 43 26
2018 Indeterminate (permanent) 33 32 22 9 4 0 0 14 64 196
2018 Term 23 12 32 23 5 0 5 29 37 22
2017 Indeterminate (permanent) 35 31 26 5 2 0 1 7 67 247
2017 Term 21 25 20 17 15 4 0 33 47 24
2014 Indeterminate (permanent) 36 32 20 8 2 0 1 10 70 218
2014 Term 35 16 30 14 5 0 0 19 51 19
2014 Student 36 36 9 0 0 9 9 0 89 11
2011 Indeterminate (permanent) 47 26 16 8 3 0 1 10 73 297
2011 Term 30 40 13 9 9 0 0 18 70 33
2008 Indeterminate (permanent) 34 27 24 8 5 1 2 13 63 304
2008 Term 28 25 16 9 9 3 9 21 61 32

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 16 34 39 8 2 0 1 10 50 199
2019 Term 4 23 27 23 19 4 0 44 28 26
2018 Indeterminate (permanent) 12 33 42 12 2 0 0 13 45 195
2018 Term 0 17 45 28 5 0 5 34 18 22
2017 Indeterminate (permanent) 13 30 37 15 3 0 1 18 44 247
2017 Term 3 29 24 33 7 4 0 42 33 24
2014 Indeterminate (permanent) 10 28 40 19 4 0 0 23 37 218
2014 Term 5 15 46 29 5 0 0 34 19 19
2014 Student 0 9 36 27 9 18 0 44 11 11
2011 Indeterminate (permanent) 29 30 29 6 4 1 1 10 60 297
2011 Term 30 20 22 12 12 0 3 25 52 33
2008 Indeterminate (permanent) 19 35 32 11 3 0 1 14 54 303
2008 Term 9 25 31 13 13 6 3 28 38 32

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 22 36 23 12 4 0 2 17 60 199
2019 Term 19 11 23 12 27 8 0 42 33 26
2018 Indeterminate (permanent) 20 36 30 9 4 0 1 13 57 196
2018 Term 17 33 23 13 10 0 5 24 52 22
2017 Indeterminate (permanent) 22 28 32 13 4 0 1 17 51 244
2017 Term 4 17 8 32 24 4 11 66 25 24
2014 Indeterminate (permanent) 29 34 27 4 4 0 1 8 64 218
2014 Term 20 30 20 10 20 0 0 29 50 19
2014 Student 9 9 36 27 9 9 0 40 20 11
2011 Indeterminate (permanent) 17 29 34 13 3 1 2 17 47 298
2011 Term 19 36 9 22 12 0 3 34 57 33
2008 Indeterminate (permanent) 12 27 28 24 5 1 4 30 41 304
2008 Term 0 25 34 16 13 9 3 32 29 32

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 15 25 27 16 14 1 3 31 41 199
2019 Term 4 15 23 31 19 8 0 54 21 26
2018 Indeterminate (permanent) 12 25 27 25 8 1 2 35 38 196
2018 Term 13 31 29 17 5 0 5 23 46 22
2017 Indeterminate (permanent) 11 22 21 29 13 1 4 44 35 247
2017 Term 12 26 19 10 21 11 0 36 43 24
2014 Indeterminate (permanent) 10 25 29 19 13 1 3 33 36 217
2014 Term 19 26 40 5 5 5 0 10 47 19
2014 Student 20 30 0 20 10 20 0 38 63 10
2011 Indeterminate (permanent) 7 23 34 21 10 3 2 32 32 298
2011 Term 12 34 18 11 21 3 0 34 47 33
2008 Indeterminate (permanent) 6 19 26 28 15 4 2 45 26 302
2008 Term 3 10 29 19 23 6 10 50 15 31

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 14 29 36 15 4 0 1 20 44 198
2019 Term 4 27 27 35 0 8 0 37 33 26
2018 Indeterminate (permanent) 19 31 36 7 4 2 1 12 52 196
2018 Term 13 15 41 13 5 5 9 21 32 22
2017 Indeterminate (permanent) 18 32 35 9 3 2 2 13 51 247
2017 Term 4 11 45 10 21 8 0 34 16 23
2014 Indeterminate (permanent) 20 32 36 9 2 0 0 11 53 218
2014 Term 5 34 41 15 0 0 5 16 41 19
2014 Student 27 9 9 18 0 36 0 29 57 11

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 4 16 34 32 13 1 0 45 21 199
2019 Term 0 4 46 35 12 4 0 48 4 26
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 75 19 3 2 0 0 0 94 3 197
2019 Term 73 16 8 0 4 0 0 88 4 26
2017 Indeterminate (permanent) 77 20 2 1 0 0 0 97 2 247
2017 Term 74 16 6 4 0 0 0 90 4 24
2014 Indeterminate (permanent) 80 17 2 2 0 0 0 96 2 218
2014 Term 86 9 5 0 0 0 0 95 0 19
2014 Student 64 18 0 0 9 0 9 90 10 11
2011 Indeterminate (permanent) 74 22 2 1 0 0 1 97 1 297
2011 Term 76 12 0 12 0 0 0 88 12 33
2008 Indeterminate (permanent) 77 15 2 2 1 0 3 95 3 304
2008 Term 78 16 0 0 0 0 6 100 0 32

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 28 38 13 9 5 6 2 72 15 199
2019 Term 23 31 11 8 4 15 8 70 15 26
2018 Indeterminate (permanent) 17 44 17 8 4 5 4 68 14 195
2018 Term 25 44 15 4 9 4 0 71 14 22
2017 Indeterminate (permanent) 29 31 15 11 8 4 3 64 20 247
2017 Term 42 23 19 4 4 4 3 70 9 24
2014 Indeterminate (permanent) 26 32 19 8 8 4 5 63 17 218
2014 Term 45 26 10 4 0 10 5 83 5 19
2014 Student 36 9 0 18 9 0 27 63 38 11

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 53 34 4 7 2 1 0 88 8 198
2019 Term 50 31 11 4 0 4 0 84 4 26
2018 Indeterminate (permanent) 48 37 8 5 2 0 0 85 7 195
2018 Term 50 35 10 5 0 0 0 85 5 22
2017 Indeterminate (permanent) 46 33 10 6 4 0 0 79 11 247
2017 Term 50 32 4 10 0 4 0 86 11 24
2014 Indeterminate (permanent) 46 36 10 5 3 0 0 82 8 218
2014 Term 60 26 14 0 0 0 0 86 0 19
2014 Student 45 18 18 9 0 9 0 70 10 11

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 53 35 9 3 0 0 0 88 3 198
2019 Term 62 34 0 4 0 0 0 96 4 26
2018 Indeterminate (permanent) 50 39 5 4 1 0 0 90 5 196
2018 Term 47 39 5 9 0 0 0 86 9 22
2017 Indeterminate (permanent) 44 42 8 6 0 0 0 85 6 247
2017 Term 55 37 3 0 4 0 0 93 4 24
2014 Indeterminate (permanent) 40 47 7 4 1 0 0 87 5 218
2014 Term 60 30 5 5 0 0 0 90 5 19
2014 Student 45 45 9 0 0 0 0 91 0 11

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 43 43 10 3 2 0 0 86 4 198
2019 Term 54 35 11 0 0 0 0 89 0 26
2018 Indeterminate (permanent) 36 46 13 3 0 1 0 83 4 196
2018 Term 45 40 15 0 0 0 0 85 0 22
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 53 33 10 3 0 1 1 87 3 199
2019 Term 53 20 8 4 4 4 8 83 9 26

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 44 12 6 3 0 1 80 8 198
2019 Term 50 27 16 8 0 0 0 77 8 26
2018 Indeterminate (permanent) 33 46 13 6 1 0 0 79 7 196
2018 Term 36 37 18 0 5 4 0 77 5 22
2017 Indeterminate (permanent) 33 42 13 7 5 0 0 75 12 247
2017 Term 43 27 21 4 4 0 0 71 8 24
2014 Indeterminate (permanent) 33 47 13 4 3 0 0 81 7 218
2014 Term 26 64 5 5 0 0 0 90 5 19
2014 Student 36 27 9 9 9 0 9 70 20 11
2011 Indeterminate (permanent) 33 41 17 6 2 0 1 75 9 298
2011 Term 41 36 10 3 6 0 4 80 10 33
2008 Indeterminate (permanent) 28 38 17 8 8 0 0 67 16 304
2008 Term 19 47 22 9 0 3 0 68 10 32

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 43 39 9 4 5 1 0 82 9 197
2019 Term 65 19 11 4 0 0 0 85 4 26
2018 Indeterminate (permanent) 39 41 13 4 1 1 0 82 5 195
2018 Term 54 20 9 9 0 8 0 80 10 22
2017 Indeterminate (permanent) 39 35 15 6 4 2 0 75 10 247
2017 Term 50 18 14 10 4 4 0 71 15 24
2014 Indeterminate (permanent) 37 42 13 4 2 1 0 81 6 218
2014 Term 42 53 0 5 0 0 0 95 5 18
2014 Student 55 27 9 9 0 0 0 82 9 11
2011 Indeterminate (permanent) 40 37 12 5 3 2 0 79 9 298
2011 Term 36 45 10 3 0 3 4 87 3 33
2008 Indeterminate (permanent) 32 39 15 8 4 1 0 72 13 304
2008 Term 38 47 6 3 0 6 0 90 3 32

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 33 48 8 8 3 0 1 82 10 199
2019 Term 61 23 11 4 0 0 0 85 4 26
2018 Indeterminate (permanent) 37 46 8 7 1 0 1 84 8 196
2018 Term 31 43 17 5 0 4 0 77 5 22
2017 Indeterminate (permanent) 39 39 11 8 3 0 0 78 11 247
2017 Term 54 19 18 6 4 0 0 72 10 24
2014 Indeterminate (permanent) 37 45 9 7 2 0 0 81 9 218
2014 Term 35 54 10 0 0 0 0 90 0 19
2014 Student 36 45 0 18 0 0 0 82 18 11
2011 Indeterminate (permanent) 37 42 12 7 2 0 0 79 8 298
2011 Term 36 38 6 10 3 3 4 80 14 33
2008 Indeterminate (permanent) 31 39 15 10 4 0 0 71 14 304
2008 Term 34 47 16 3 0 0 0 81 3 32

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 86 12 2 0 1 0 0 97 1 196
2019 Term 89 11 0 0 0 0 0 100 0 26
2017 Indeterminate (permanent) 82 16 1 1 0 0 0 98 1 247
2017 Term 86 4 0 10 0 0 0 90 10 24
2014 Indeterminate (permanent) 79 18 2 0 0 0 0 98 0 218
2014 Term 81 19 0 0 0 0 0 100 0 19
2014 Student 82 18 0 0 0 0 0 100 0 11
2011 Indeterminate (permanent) 81 15 2 0 0 0 2 98 0 298
2011 Term 81 9 0 6 0 0 4 94 6 33
2008 Indeterminate (permanent) 87 7 1 1 0 0 4 98 1 304
2008 Term 81 16 0 0 0 0 3 100 0 32

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 58 29 6 2 3 1 1 89 4 198
2019 Term 61 20 4 11 4 0 0 81 15 26
2017 Indeterminate (permanent) 37 38 8 8 5 2 2 78 14 247
2017 Term 51 30 6 13 0 0 0 81 13 24
2014 Indeterminate (permanent) 34 32 12 10 5 3 4 71 17 218
2014 Term 58 16 21 5 0 0 0 74 5 19
2014 Student 45 36 0 0 0 0 18 100 0 11
2011 Indeterminate (permanent) 23 30 16 16 7 2 5 57 25 297
2011 Term 33 27 3 12 15 3 7 67 30 33

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 57 31 6 3 4 0 0 88 6 199
2019 Term 73 11 12 0 0 4 0 88 0 26
2018 Indeterminate (permanent) 48 35 10 5 2 1 0 84 6 196
2018 Term 54 33 4 5 0 4 0 91 5 22
2017 Indeterminate (permanent) 44 29 12 6 7 1 0 75 13 247
2017 Term 50 32 6 8 4 0 0 82 12 24

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 41 41 10 5 3 0 0 82 8 199
2019 Term 62 27 11 0 0 0 0 89 0 26
2018 Indeterminate (permanent) 40 39 11 7 2 0 0 80 9 196
2018 Term 52 26 18 5 0 0 0 77 5 21
2017 Indeterminate (permanent) 41 31 15 8 5 0 0 72 13 246
2017 Term 56 22 14 0 8 0 0 78 8 24
2014 Indeterminate (permanent) 42 42 6 7 4 0 0 84 10 218
2014 Term 66 24 10 0 0 0 0 90 0 19
2014 Student 55 18 9 18 0 0 0 73 18 11

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 6 42 30 14 5 0 3 49 20 74
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 11 45 20 15 4 5 1 58 20 198
2019 Term 34 35 8 4 4 16 0 82 9 26
2018 Indeterminate (permanent) 16 37 23 10 6 8 0 58 17 196
2018 Term 14 49 17 0 5 15 0 74 5 22
2017 Indeterminate (permanent) 21 42 20 7 5 5 0 66 13 247
2017 Term 31 30 4 18 0 17 0 74 22 24
2014 Indeterminate (permanent) 17 48 17 8 4 6 0 69 13 217
2014 Term 30 56 5 0 4 5 0 90 5 19
2014 Student 18 64 0 0 0 18 0 100 0 11
2011 Indeterminate (permanent) 17 29 25 14 7 8 0 50 23 298
2011 Term 27 34 10 7 12 9 0 68 21 32

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 15 38 26 14 6 1 1 53 20 198
2019 Term 34 31 16 8 4 8 0 71 12 26
2018 Indeterminate (permanent) 14 40 26 11 7 1 0 55 19 196
2018 Term 23 40 19 14 5 0 0 63 18 22
2017 Indeterminate (permanent) 18 42 23 9 5 2 0 61 15 246
2017 Term 34 37 11 14 4 0 0 71 18 24
2014 Indeterminate (permanent) 14 41 26 11 7 1 0 55 18 218
2014 Term 35 35 26 0 4 0 0 70 4 19
2014 Student 18 18 27 27 0 9 0 40 30 11
2011 Indeterminate (permanent) 10 27 27 22 12 3 0 37 35 297
2011 Term 15 31 16 12 18 9 0 50 33 33
2008 Indeterminate (permanent) 13 43 24 12 7 2 0 57 19 304
2008 Term 22 47 22 6 3 0 0 69 9 32

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 7 38 29 15 6 5 1 48 22 198
2019 Term 15 42 12 16 4 12 0 65 22 26
2018 Indeterminate (permanent) 12 26 39 12 7 4 0 40 19 195
2018 Term 24 27 23 13 5 8 0 55 20 22
2017 Indeterminate (permanent) 11 36 30 15 4 5 0 49 20 245
2017 Term 21 40 11 10 4 13 0 71 16 24
2014 Indeterminate (permanent) 9 39 28 16 4 4 0 50 21 217
2014 Term 15 31 50 0 0 5 0 48 0 19
2014 Student 9 9 36 27 0 18 0 22 33 11
2011 Indeterminate (permanent) 5 27 31 24 10 4 0 33 35 297
2011 Term 6 21 28 21 15 10 0 29 40 33
2008 Indeterminate (permanent) 8 39 28 17 5 3 0 48 23 304
2008 Term 16 56 9 16 0 3 0 74 16 32

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 9 45 24 13 8 2 0 54 21 199
2019 Term 19 42 15 8 7 8 0 66 17 26
2018 Indeterminate (permanent) 12 39 26 15 8 0 0 51 23 194
2018 Term 24 22 35 15 5 0 0 46 19 22
2017 Indeterminate (permanent) 19 42 26 9 3 2 0 62 12 247
2017 Term 25 40 16 4 10 4 0 68 15 23
2014 Indeterminate (permanent) 12 52 20 12 3 1 0 65 15 218
2014 Term 10 65 16 10 0 0 0 74 10 19
2014 Student 18 27 36 18 0 0 0 45 18 11
2011 Indeterminate (permanent) 7 26 28 25 13 2 0 34 38 297
2011 Term 3 33 19 25 18 3 0 37 43 33
2008 Indeterminate (permanent) 13 46 22 15 4 0 0 59 20 303
2008 Term 28 38 16 19 0 0 0 66 19 32

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 48 30 16 4 0 1 1 80 5 196
2019 Term 27 43 15 8 4 4 0 72 12 26
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 18 55 15 11 1 1 0 73 13 199
2019 Term 31 61 4 4 0 0 0 92 4 26
2018 Indeterminate (permanent) 16 48 21 11 4 0 0 64 15 195
2018 Term 19 58 18 0 5 0 0 77 5 22
2017 Indeterminate (permanent) 25 52 14 6 2 0 0 77 9 247
2017 Term 41 45 10 0 4 0 0 86 4 24
2014 Indeterminate (permanent) 24 54 14 7 1 0 0 78 8 218
2014 Term 45 55 0 0 0 0 0 100 0 19
2014 Student 18 36 36 0 0 9 0 60 0 11
2011 Indeterminate (permanent) 14 42 21 17 5 0 0 57 22 298
2011 Term 20 45 10 16 9 0 0 65 24 33

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 11 36 30 19 3 1 0 47 22 199
2019 Term 19 34 27 12 7 0 0 53 19 26

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 18 45 15 14 7 2 0 63 22 198
2019 Term 19 35 23 19 0 4 0 56 20 26
2018 Indeterminate (permanent) 26 45 10 13 4 2 0 72 17 195
2018 Term 14 39 19 18 5 5 0 56 24 22
2017 Indeterminate (permanent) 33 40 12 12 1 1 0 74 14 247
2017 Term 38 37 8 13 0 3 0 78 14 24
2014 Indeterminate (permanent) 28 45 10 10 5 2 0 75 15 218
2014 Term 45 41 10 0 4 0 0 85 4 19
2014 Student 18 27 18 18 9 9 0 50 30 11
2011 Indeterminate (permanent) 30 48 10 5 4 3 0 81 9 297
2011 Term 43 37 3 9 6 3 0 82 15 33
2008 Indeterminate (permanent) 31 42 10 11 4 2 0 75 15 304
2008 Term 25 47 22 3 0 3 0 74 3 32

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 19 45 21 11 2 2 0 65 13 198
2019 Term 27 35 27 4 4 0 4 64 8 26
2018 Indeterminate (permanent) 21 42 24 10 2 1 0 64 13 192
2018 Term 9 41 27 10 5 8 0 54 16 22

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 9 20 21 17 14 15 4 36 38 199
2019 Term 8 27 27 8 4 19 8 48 15 26
2018 Indeterminate (permanent) 12 25 25 17 11 10 2 41 30 196
2018 Term 9 23 24 22 5 9 9 39 32 22
2017 Indeterminate (permanent) 10 24 25 14 13 8 6 39 32 247
2017 Term 21 25 18 8 10 18 0 56 22 24
2014 Indeterminate (permanent) 7 26 19 19 15 12 2 39 40 218
2014 Term 16 21 10 10 10 25 10 56 29 19
2014 Student 9 27 0 9 9 36 9 67 33 11
2011 Indeterminate (permanent) 7 18 23 22 10 15 4 32 40 298
2011 Term 23 22 21 3 12 12 7 56 18 33

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 15 52 21 7 4 1 0 68 11 198
2019 Term 27 39 8 19 4 4 0 68 24 26
2018 Indeterminate (permanent) 16 44 23 10 6 0 0 60 17 195
2018 Term 14 51 12 13 5 5 0 69 19 22
2017 Indeterminate (permanent) 26 44 20 7 3 0 0 70 10 247
2017 Term 29 50 7 9 4 0 0 79 14 24
2014 Indeterminate (permanent) 26 40 16 15 2 1 0 67 17 218
2014 Term 35 34 21 5 0 0 5 73 5 19
2014 Student 27 9 18 9 0 27 9 57 14 11
2011 Indeterminate (permanent) 18 46 22 11 2 1 0 64 13 297
2011 Term 27 49 21 3 0 0 0 76 3 33
2008 Indeterminate (permanent) 26 44 18 9 2 0 0 71 11 302
2008 Term 25 53 13 9 0 0 0 78 9 32

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 16 31 18 20 11 2 2 49 32 199
2019 Term 16 38 15 12 19 0 0 54 31 26
2018 Indeterminate (permanent) 11 23 29 22 14 1 1 34 36 196
2018 Term 11 27 27 15 9 8 4 43 27 22
2017 Indeterminate (permanent) 11 29 19 21 15 3 3 42 38 247
2017 Term 21 30 0 34 7 8 0 55 45 24
2014 Indeterminate (permanent) 9 24 26 24 12 2 2 35 38 218
2014 Term 5 20 36 24 4 5 5 28 32 19
2014 Student 18 0 0 18 45 0 18 22 78 11
2011 Indeterminate (permanent) 8 24 24 27 12 2 2 33 42 298
2011 Term 13 29 12 15 18 9 3 48 38 33
2008 Indeterminate (permanent) 10 34 18 24 11 1 2 45 36 303
2008 Term 6 47 16 13 9 6 3 59 24 32

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 47 22 15 7 5 0 5 73 12 198
2019 Term 56 16 12 8 4 4 0 75 13 25

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 63 10 8 4 3 2 9 83 8 199
2019 Term 50 19 15 4 11 0 0 69 15 26

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 47 27 14 7 1 0 4 77 8 198
2019 Term 31 27 15 15 7 4 0 60 24 26

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 43 26 11 10 4 2 5 73 15 195
2019 Term 34 23 7 16 7 8 4 65 26 26

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 22 17 16 16 25 2 3 41 42 197
2019 Term 30 23 12 8 20 0 8 58 29 26

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 77 8 6 4 2 0 4 88 6 197
2019 Term 62 15 8 0 4 0 12 87 4 26

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 76 9 4 3 2 2 4 90 6 198
2019 Term 73 8 0 0 4 8 8 96 4 26

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 78 7 2 0 1 1 11 97 1 197
2019 Term 72 8 0 0 0 8 12 100 0 25

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 15 48 25 7 4 2 0 63 11 198
2019 Term 27 39 19 11 0 4 0 68 12 26
2018 Indeterminate (permanent) 15 38 33 7 1 5 0 56 9 195
2018 Term 14 52 20 5 0 8 0 73 5 22
2017 Indeterminate (permanent) 15 37 28 11 6 2 0 54 17 247
2017 Term 23 44 16 7 0 10 0 74 8 24

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 45 18 8 3 2 0 72 10 198
2019 Term 42 35 8 15 0 0 0 77 15 26
2018 Indeterminate (permanent) 25 52 13 6 1 3 0 79 7 194
2018 Term 36 59 0 0 5 0 0 95 5 22
2017 Indeterminate (permanent) 27 55 9 6 1 1 0 84 7 246
2017 Term 32 58 10 0 0 0 0 90 0 24
2014 Indeterminate (permanent) 26 52 13 5 1 3 0 81 6 218
2014 Term 45 34 21 0 0 0 0 79 0 19
2014 Student 36 36 9 0 0 18 0 89 0 11
2011 Indeterminate (permanent) 21 48 18 7 3 3 0 71 10 298
2011 Term 33 43 10 12 0 3 0 78 12 33

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 50 10 4 2 2 0 84 6 197
2019 Term 39 35 8 4 4 11 0 83 8 26
2018 Indeterminate (permanent) 27 52 13 3 1 3 0 82 5 196
2018 Term 27 49 14 0 5 5 0 80 5 22
2017 Indeterminate (permanent) 30 49 14 4 2 2 0 80 6 247
2017 Term 50 27 17 0 0 6 0 82 0 23
2014 Indeterminate (permanent) 32 48 13 3 0 2 0 82 4 218
2014 Term 41 39 10 0 0 5 5 89 0 19
2014 Student 36 45 0 9 9 0 0 82 18 11

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 50 8 4 1 0 0 87 5 198
2019 Term 66 23 8 0 4 0 0 88 4 26
2018 Indeterminate (permanent) 34 51 11 1 1 0 0 86 3 196
2018 Term 31 65 0 0 5 0 0 95 5 21
2017 Indeterminate (permanent) 34 48 11 5 2 0 0 82 7 246
2017 Term 50 38 8 0 4 0 0 88 4 24
2014 Indeterminate (permanent) 31 55 9 3 3 0 0 85 6 218
2014 Term 49 46 5 0 0 0 0 95 0 19
2014 Student 36 55 0 9 0 0 0 91 9 11
2011 Indeterminate (permanent) 22 47 18 8 4 1 0 70 12 298
2011 Term 29 43 13 9 6 0 0 73 15 33
2008 Indeterminate (permanent) 25 56 11 6 3 0 0 81 9 304
2008 Term 44 44 9 3 0 0 0 88 3 32

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 30 44 14 9 3 0 0 74 12 196
2019 Term 54 19 23 0 4 0 0 73 4 26
2018 Indeterminate (permanent) 28 42 21 8 1 0 0 70 9 196
2018 Term 38 37 15 5 5 0 0 75 9 21
2017 Indeterminate (permanent) 30 35 20 10 4 1 0 65 14 247
2017 Term 43 31 16 6 4 0 0 74 10 24
2014 Indeterminate (permanent) 19 52 18 7 3 0 0 71 10 218
2014 Term 35 35 26 4 0 0 0 70 4 19
2014 Student 27 45 9 9 9 0 0 73 18 11
2011 Indeterminate (permanent) 14 39 27 12 5 3 0 54 18 296
2011 Term 24 36 22 15 3 0 0 61 18 33

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 28 44 17 7 3 1 0 73 10 197
2019 Term 54 27 15 0 4 0 0 81 4 26
2018 Indeterminate (permanent) 26 43 21 9 0 0 0 70 10 195
2018 Term 35 51 5 5 5 0 0 86 9 22
2017 Indeterminate (permanent) 29 37 22 8 3 0 0 67 11 247
2017 Term 47 35 14 0 4 0 0 82 4 24
2014 Indeterminate (permanent) 19 54 17 7 3 0 0 73 9 218
2014 Term 35 45 16 4 0 0 0 80 4 19
2014 Student 18 55 18 0 9 0 0 73 9 11
2011 Indeterminate (permanent) 13 41 24 16 5 2 0 55 21 296
2011 Term 21 42 19 12 6 0 0 63 18 33
2008 Indeterminate (permanent) 23 47 19 8 3 0 0 70 11 304
2008 Term 25 53 9 13 0 0 0 78 13 32

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 29 29 21 10 7 3 1 61 18 198
2019 Term 62 11 15 8 4 0 0 74 11 26
2018 Indeterminate (permanent) 28 30 21 13 4 4 0 60 18 196
2018 Term 32 31 18 9 5 4 0 66 14 22
2017 Indeterminate (permanent) 28 25 21 12 7 8 0 57 20 246
2017 Term 39 28 17 7 4 4 0 70 12 24
2014 Indeterminate (permanent) 20 38 19 10 7 6 0 62 18 218
2014 Term 45 30 15 4 5 0 0 75 10 19
2014 Student 36 9 27 9 9 9 0 50 20 11
2011 Indeterminate (permanent) 19 27 23 17 7 6 1 49 26 297
2011 Term 16 36 9 24 6 10 0 57 33 33
2008 Indeterminate (permanent) 24 34 19 12 5 7 0 62 17 304
2008 Term 28 31 25 9 0 6 0 63 10 32
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Indeterminate (permanent) 26 43 31 198
2019 Term 27 38 35 26
2018 Indeterminate (permanent) 27 45 28 196
2018 Term 23 33 44 21
2017 Indeterminate (permanent) 29 43 28 247
2017 Term 26 46 29 24
2014 Indeterminate (permanent) 23 42 35 218
2014 Term 35 41 24 19
2014 Student 45 0 55 11
2011 Indeterminate (permanent) 30 37 33 298
2011 Term 42 26 32 33

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Indeterminate (permanent) 12 24 45 13 0 6 52
2018 Indeterminate (permanent) 14 25 50 6 0 5 51
2017 Indeterminate (permanent) 24 13 46 5 2 11 70
2014 Indeterminate (permanent) 18 18 36 6 9999 22 50
2011 Indeterminate (permanent) 17 8 56 9 9999 11 88
2011 Term 8 8 57 21 9999 7 14
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 25 50 12 8 5 0 1 76 13 198
2019 Term 4 42 23 23 4 0 4 48 28 26

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 44 39 9 2 0 4 1 88 3 199
2019 Term 31 46 4 4 0 12 4 91 4 26
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 10 90 198
2018 Indeterminate (permanent) 7 93 196
2018 Term 0 100 21

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 10 90 199

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 12 16 16 5 4 37 11 54 16 197
2019 Term 15 12 15 8 0 27 23 54 15 26
2018 Indeterminate (permanent) 11 16 20 6 3 36 9 49 15 194
2018 Term 9 17 15 0 5 50 5 56 10 22
2017 Indeterminate (permanent) 12 20 18 6 5 30 9 53 18 247
2017 Term 12 21 9 4 4 39 11 65 17 23
2014 Indeterminate (permanent) 8 17 17 6 4 37 11 49 18 218
2014 Term 10 10 16 0 0 29 35 55 0 19
2014 Student 9 0 9 0 9 45 27 33 33 11

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 23 45 14 5 4 9 0 74 10 199
2019 Term 39 27 12 8 0 16 0 77 9 26
2018 Indeterminate (permanent) 18 46 17 6 1 9 2 72 8 194
2018 Term 19 32 17 5 0 27 0 70 6 22
2017 Indeterminate (permanent) 24 44 16 8 2 6 0 72 10 246
2017 Term 28 50 10 4 4 3 0 81 9 24
2014 Indeterminate (permanent) 15 35 22 5 2 19 1 63 10 217
2014 Term 20 45 20 0 0 9 5 76 0 19
2014 Student 18 18 27 0 9 27 0 50 13 11
2011 Indeterminate (permanent) 22 52 17 4 2 4 0 76 6 295
2011 Term 36 39 19 3 0 3 0 78 3 33
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 6 94 199
2018 Indeterminate (permanent) 4 96 195
2018 Term 0 100 22

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 7 93 198

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 12 17 17 3 1 43 6 58 9 197
2019 Term 11 15 8 0 4 46 15 70 10 26
2018 Indeterminate (permanent) 11 17 20 3 2 40 7 54 9 195
2018 Term 5 21 19 0 10 40 5 48 18 22
2017 Indeterminate (permanent) 12 21 17 4 3 34 10 58 13 247
2017 Term 11 24 9 4 0 41 10 74 8 24
2014 Indeterminate (permanent) 8 17 15 4 0 44 11 57 9 218
2014 Term 20 0 21 4 0 39 15 44 9 19
2014 Student 9 0 18 0 0 55 18 33 0 11

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 22 41 17 4 1 15 0 74 6 198
2019 Term 27 31 8 0 4 23 7 84 5 26
2018 Indeterminate (permanent) 17 43 20 6 1 11 1 69 8 195
2018 Term 25 35 13 5 5 18 0 72 12 22
2017 Indeterminate (permanent) 22 41 21 3 2 10 1 71 6 245
2017 Term 21 52 10 4 0 12 0 84 4 23
2014 Indeterminate (permanent) 16 35 22 3 0 21 3 67 4 218
2014 Term 21 38 11 10 0 15 6 74 12 18
2014 Student 18 18 27 0 0 36 0 57 0 11
2011 Indeterminate (permanent) 22 52 14 3 1 8 0 80 4 298
2011 Term 45 36 13 0 0 7 0 87 0 33
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 39 31 16 5 8 0 1 70 13 198
2019 Term 46 8 27 4 11 0 4 56 16 26
2018 Indeterminate (permanent) 35 33 15 9 6 0 3 70 14 194
2018 Term 28 34 22 4 9 4 0 64 13 22
2017 Indeterminate (permanent) 40 22 17 9 7 0 4 65 17 246
2017 Term 42 15 22 3 12 0 6 61 16 24

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 12 16 34 23 14 0 0 28 37 199
2019 Term 27 31 20 4 19 0 0 58 23 26
2018 Indeterminate (permanent) 11 18 39 21 11 0 0 29 32 195
2018 Term 10 23 42 16 9 0 0 33 25 22
2017 Indeterminate (permanent) 11 25 33 21 10 0 0 36 31 247
2017 Term 17 47 32 0 4 0 0 64 4 24

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 8 19 32 25 16 0 1 27 41 198
2019 Term 27 42 8 8 15 0 0 69 23 26
2018 Indeterminate (permanent) 9 18 37 27 10 0 0 27 37 195
2018 Term 15 15 41 24 5 0 0 30 29 22
2017 Indeterminate (permanent) 11 26 28 23 10 0 0 38 33 246
2017 Term 13 32 46 4 4 0 0 46 8 24

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 11 21 25 23 20 0 1 31 43 199
2019 Term 39 23 4 12 23 0 0 62 35 26
2018 Indeterminate (permanent) 11 20 29 25 14 0 1 31 39 193
2018 Term 14 19 28 17 13 9 0 36 33 22
2017 Indeterminate (permanent) 17 22 28 21 12 0 0 39 33 245
2017 Term 33 20 21 22 4 0 0 53 26 24

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 31 27 24 10 7 0 1 59 17 197
2019 Term 65 8 12 0 11 0 4 76 12 26
2018 Indeterminate (permanent) 30 31 26 7 5 1 1 62 12 195
2018 Term 39 33 12 12 4 0 0 72 16 22
2017 Indeterminate (permanent) 35 23 22 11 4 0 5 61 15 243
2017 Term 58 20 18 0 0 0 4 81 0 24

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 30 24 25 16 6 0 0 53 22 199
2019 Term 42 19 24 4 11 0 0 61 15 26
2018 Indeterminate (permanent) 25 30 27 11 6 0 0 55 18 193
2018 Term 24 27 22 22 6 0 0 50 28 21
2017 Indeterminate (permanent) 23 32 21 15 8 0 0 55 24 246
2017 Term 32 18 34 4 6 0 6 54 10 24

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 16 38 26 12 7 1 0 54 19 199
2019 Term 27 31 27 11 4 0 0 58 15 26
2018 Indeterminate (permanent) 16 33 33 12 4 1 1 49 17 194
2018 Term 25 41 34 0 0 0 0 66 0 21
2017 Indeterminate (permanent) 17 32 33 13 4 0 1 50 18 246
2017 Term 33 38 19 10 0 0 0 71 10 24

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 10 27 31 22 10 1 0 38 31 199
2019 Term 19 38 27 8 8 0 0 57 15 26
2018 Indeterminate (permanent) 11 22 40 18 9 0 0 33 27 194
2018 Term 13 45 24 13 5 0 0 58 18 21
2017 Indeterminate (permanent) 12 29 30 18 10 0 0 41 29 247
2017 Term 29 22 41 8 0 0 0 51 8 24

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 18 33 22 19 8 0 0 51 27 199
2019 Term 31 31 19 7 11 0 0 62 19 26
2018 Indeterminate (permanent) 14 34 27 14 10 0 0 48 25 193
2018 Term 18 33 38 10 0 0 0 52 10 21
2017 Indeterminate (permanent) 18 33 23 21 5 0 0 51 26 247
2017 Term 33 18 7 37 4 0 0 51 41 24

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 34 17 6 7 0 0 70 13 198
2019 Term 42 27 20 4 8 0 0 69 11 26

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 23 31 24 18 4 0 0 54 22 196
2019 Term 34 31 23 4 8 0 0 65 11 26
2018 Indeterminate (permanent) 21 32 24 16 7 0 0 53 23 194
2018 Term 32 31 18 10 9 0 0 64 19 21
2017 Indeterminate (permanent) 18 35 23 14 8 0 2 54 22 247
2017 Term 36 33 17 14 0 0 0 69 14 24

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 54 20 13 6 5 0 0 75 12 198
2019 Term 58 19 7 4 11 0 0 77 15 26
2018 Indeterminate (permanent) 52 20 14 6 8 0 0 72 14 194
2018 Term 63 9 24 0 4 0 0 71 4 21
2017 Indeterminate (permanent) 55 22 13 6 3 0 1 78 9 246
2017 Term 61 21 8 4 0 0 6 87 4 24

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 76 10 5 1 1 1 5 92 3 199
2019 Term 73 16 0 0 4 8 0 96 4 26
2018 Indeterminate (permanent) 71 15 6 0 3 0 5 91 3 194
2018 Term 66 20 14 0 0 0 0 86 0 21

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 70 17 3 3 3 1 2 91 6 199
2019 Term 77 4 15 0 4 0 0 81 4 26
2018 Indeterminate (permanent) 77 11 5 3 1 0 2 90 5 192
2018 Term 70 15 11 0 4 0 0 85 4 20
2017 Indeterminate (permanent) 68 9 6 8 3 0 5 82 12 246
2017 Term 74 8 0 4 4 4 6 91 9 24

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 60 25 7 5 2 0 1 86 7 198
2019 Term 62 8 15 11 4 0 0 69 15 26
2018 Indeterminate (permanent) 58 24 12 5 1 0 0 82 6 193
2018 Term 44 32 10 4 10 0 0 76 14 22
2017 Indeterminate (permanent) 57 23 8 7 2 0 3 83 9 246
2017 Term 60 18 8 14 0 0 0 78 14 24

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 55 24 7 8 4 1 0 80 13 197
2019 Term 69 12 4 8 8 0 0 81 15 26
2018 Indeterminate (permanent) 57 21 11 7 3 0 1 79 10 192
2018 Term 73 18 0 4 5 0 0 91 9 22
2017 Indeterminate (permanent) 56 17 9 10 6 0 3 74 16 245
2017 Term 67 11 4 10 4 4 0 81 14 24

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 49 13 10 3 1 1 24 83 4 198
2019 Term 73 0 0 4 0 4 19 95 5 26
2018 Indeterminate (permanent) 53 12 9 3 0 0 23 85 4 193
2018 Term 50 4 5 4 5 0 32 80 13 22
2017 Indeterminate (permanent) 51 11 5 3 1 0 29 87 6 245
2017 Term 61 3 4 8 0 0 24 85 10 24

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 78 14 1 3 0 1 4 96 3 199
2019 Term 76 8 4 8 0 0 4 88 8 25
2018 Indeterminate (permanent) 74 15 5 1 0 0 4 93 2 192
2018 Term 74 12 0 9 0 0 5 91 9 22
2017 Indeterminate (permanent) 71 16 5 2 0 0 6 91 3 245
2017 Term 71 8 12 0 0 0 10 87 0 24

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 77 12 4 4 2 0 2 91 6 199
2019 Term 34 4 27 23 11 0 0 38 35 26
2018 Indeterminate (permanent) 74 11 5 3 1 0 5 90 4 192
2018 Term 28 13 9 28 22 0 0 41 50 22
2017 Indeterminate (permanent) 70 12 6 4 3 0 5 86 7 246
2017 Term 25 0 26 21 28 0 0 25 49 24

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 57 24 11 5 2 1 1 82 7 197
2019 Term 77 19 0 0 4 0 0 96 4 26
2018 Indeterminate (permanent) 51 24 15 5 1 0 5 78 6 193
2018 Term 41 37 13 9 0 0 0 78 9 22
2017 Indeterminate (permanent) 51 25 13 6 2 0 3 79 8 245
2017 Term 50 33 14 0 0 0 3 86 0 24

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 9 24 42 21 4 0 0 33 25 199
2019 Term 27 35 19 19 0 0 0 62 19 26
2018 Indeterminate (permanent) 8 22 50 16 3 0 0 30 20 196
2018 Term 13 20 51 16 0 0 0 33 16 22
2017 Indeterminate (permanent) 8 27 40 20 4 0 0 36 24 247
2017 Term 20 22 48 6 4 0 0 42 10 24

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 9 21 38 19 13 0 0 32 30 197
2019 Term 7 11 34 20 23 4 0 45 20 26
2018 Indeterminate (permanent) 5 17 40 29 9 0 0 38 21 196
2018 Term 4 23 36 27 10 0 0 37 27 22
2017 Indeterminate (permanent) 3 23 39 25 11 0 0 35 26 247
2017 Term 4 19 34 16 27 0 0 43 24 24

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 17 47 24 8 4 1 0 64 12 197
2019 Term 23 42 11 8 8 8 0 71 17 26
2018 Indeterminate (permanent) 17 48 25 6 1 2 0 67 8 196
2018 Term 5 52 29 9 0 5 0 60 10 22
2017 Indeterminate (permanent) 18 49 24 5 2 2 0 69 7 247
2017 Term 15 51 20 4 10 0 0 66 14 24

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 16 40 21 16 8 0 0 56 23 199
2019 Term 35 31 19 4 8 4 0 68 12 26
2018 Indeterminate (permanent) 17 45 22 12 4 1 0 62 16 195
2018 Term 18 45 19 12 5 0 0 64 17 22
2017 Indeterminate (permanent) 13 45 18 16 6 2 0 59 22 246
2017 Term 17 51 8 20 4 0 0 68 24 24
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 11 89 198
2019 Term 4 96 25
2017 Indeterminate (permanent) 11 89 247
2014 Indeterminate (permanent) 6 94 218
2014 Term 0 100 19

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 66 34 21
2017 Indeterminate (permanent) 68 32 27
2014 Indeterminate (permanent) 63 37 14

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 42 37 8 7 7 0 0 78 14 14
2017 Indeterminate (permanent) 56 5 23 0 17 0 0 60 17 18
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 41 30 15 7 6 2 0 41 59 199
2019 Term 34 38 8 8 4 4 4 37 63 26
2018 Indeterminate (permanent) 45 28 17 6 4 0 1 45 55 196
2018 Term 41 30 21 0 9 0 0 41 59 22
2017 Indeterminate (permanent) 45 23 15 7 6 3 0 47 53 247
2017 Term 47 21 24 3 4 0 0 47 53 24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 57 43 115
2019 Term 54 46 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 62 38 115
2019 Term 73 27 15
2018 Indeterminate (permanent) 67 33 104

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 23 26 17 13 10 2 10 55 26 115
2019 Term 27 20 6 20 13 0 13 54 39 15
2018 Indeterminate (permanent) 30 38 12 9 3 0 7 74 14 105
2017 Indeterminate (permanent) 33 32 12 11 5 1 5 69 18 127
2017 Term 36 29 0 18 17 0 0 66 34 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 10 9 8 13 19 5 36 33 54 115
2019 Term 13 20 19 7 34 0 7 36 44 15
2018 Indeterminate (permanent) 7 9 14 11 8 5 46 33 39 106
2017 Indeterminate (permanent) 4 10 7 10 15 6 48 31 55 127
2017 Term 8 14 14 11 23 7 23 31 48 13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 54 9 10 9 5 1 12 72 17 199
2019 Term 61 7 4 4 4 0 19 85 10 26
2018 Indeterminate (permanent) 56 10 10 2 6 1 15 79 9 194
2018 Term 67 19 5 4 4 0 0 87 8 22
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