2019 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 45 6 4 2 0 0 88 5 221
2019 Part-time 39 54 0 0 8 0 0 92 8 13
2017 Full-time 38 47 8 6 2 0 0 85 7 262
2017 Part-time 50 37 7 6 0 0 0 87 6 10
2014 Full-time 33 47 8 9 3 0 0 80 12 239
2014 Part-time 61 23 0 16 0 0 0 84 16 18
2011 Full-time 54 39 4 3 0 0 0 93 3 323
2011 Part-time 87 7 0 6 0 0 0 94 6 14
2008 Full-time 66 26 3 3 1 0 0 92 4 329
2008 Part-time 55 45 0 0 0 0 0 100 0 11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 62 28 3 6 2 0 0 89 8 222
2019 Part-time 77 15 0 8 0 0 0 92 8 13
2017 Full-time 56 35 4 5 0 0 0 91 5 262
2017 Part-time 47 21 0 32 0 0 0 68 32 10
2014 Full-time 67 27 4 1 0 0 0 94 1 239
2014 Part-time 61 27 0 6 6 0 0 89 11 18
2011 Full-time 69 23 3 4 0 0 0 93 4 322
2011 Part-time 57 23 7 14 0 0 0 80 14 14
2008 Full-time 74 19 2 2 1 0 1 94 3 330
2008 Part-time 82 9 0 9 0 0 0 91 9 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 34 8 9 5 0 0 77 15 221
2019 Part-time 38 39 15 8 0 0 0 77 8 13
2017 Full-time 41 33 10 11 5 0 0 74 16 262
2017 Part-time 62 18 7 13 0 0 0 80 13 10
2014 Full-time 42 38 8 7 5 0 0 80 12 239
2014 Part-time 72 22 0 6 0 0 0 94 6 18
2011 Full-time 40 35 10 11 4 0 0 76 14 323
2011 Part-time 58 23 19 0 0 0 0 81 0 14

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 47 13 12 2 0 0 74 14 221
2019 Part-time 31 61 0 0 8 0 0 92 8 13
2017 Full-time 27 50 13 7 4 0 0 77 11 262
2017 Part-time 50 36 0 14 0 0 0 86 14 10
2014 Full-time 33 42 15 8 1 0 1 76 9 239
2014 Part-time 27 39 17 11 0 0 6 70 12 18
2011 Full-time 27 47 16 7 2 1 0 75 9 325
2011 Part-time 28 65 6 0 0 0 0 94 0 14
2008 Full-time 35 47 13 3 2 0 0 82 5 330
2008 Part-time 55 27 0 0 9 0 9 90 10 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 47 36 10 5 2 0 0 83 7 219
2019 Part-time 39 46 15 0 0 0 0 85 0 13
2017 Full-time 47 42 4 6 1 0 0 89 6 258
2017 Part-time 49 38 6 7 0 0 0 87 7 10
2014 Full-time 46 37 11 5 0 0 0 84 5 238
2014 Part-time 34 50 17 0 0 0 0 83 0 18

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 37 12 7 4 0 0 77 11 221
2019 Part-time 30 62 0 0 8 0 0 92 8 13
2017 Full-time 31 38 16 10 4 0 1 70 14 261
2017 Part-time 49 38 13 0 0 0 0 87 0 10
2014 Full-time 28 38 19 10 3 1 2 68 13 239
2014 Part-time 38 51 0 5 0 0 6 95 5 18
2011 Full-time 29 42 15 8 3 1 4 73 11 324
2011 Part-time 35 37 7 13 0 0 8 79 14 14

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 49 10 6 2 0 0 81 8 222
2019 Part-time 31 62 0 0 8 0 0 92 8 13
2017 Full-time 34 44 14 8 1 0 0 77 9 262
2017 Part-time 62 20 10 7 0 0 0 82 7 10
2014 Full-time 23 55 12 6 3 0 0 79 9 239
2014 Part-time 28 44 17 6 6 0 0 72 11 18
2011 Full-time 27 46 14 9 4 0 0 73 12 322
2011 Part-time 29 51 7 7 6 0 0 81 13 14
2008 Full-time 28 52 13 5 1 0 0 80 7 329
2008 Part-time 36 45 18 0 0 0 0 82 0 11

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 50 15 9 4 0 0 72 13 222
2019 Part-time 38 31 31 0 0 0 0 69 0 13
2017 Full-time 23 38 18 14 7 0 0 61 21 262
2017 Part-time 56 31 6 7 0 0 0 87 7 10
2014 Full-time 19 39 23 10 9 0 1 59 18 238
2014 Part-time 39 34 5 22 0 0 0 73 22 18
2011 Full-time 18 45 20 13 4 0 0 64 16 325
2011 Part-time 42 44 0 14 0 0 0 86 14 14

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 16 56 17 7 4 0 0 72 11 221
2019 Part-time 8 77 8 8 0 0 0 85 8 13
2017 Full-time 26 43 16 12 3 0 0 68 15 262
2017 Part-time 10 72 10 7 0 0 0 82 7 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 51 12 4 1 0 0 83 5 222
2019 Part-time 15 62 8 8 8 0 0 77 15 13
2017 Full-time 35 46 13 3 3 0 0 81 6 261
2017 Part-time 55 28 10 7 0 0 0 82 7 10
2014 Full-time 34 47 13 3 2 1 0 82 5 237
2014 Part-time 29 38 11 16 6 0 0 67 22 18
2011 Full-time 25 48 16 8 3 0 0 74 11 325
2011 Part-time 29 42 15 7 0 7 0 77 7 14
2008 Full-time 34 47 13 5 1 1 0 81 6 330
2008 Part-time 45 27 18 9 0 0 0 73 9 11

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 43 17 12 3 0 0 68 15 221
2019 Part-time 38 31 23 0 8 0 0 69 8 13
2017 Full-time 27 38 16 15 6 0 0 64 20 262
2017 Part-time 50 43 0 7 0 0 0 93 7 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 42 44 9 4 1 0 0 86 5 222
2019 Part-time 23 62 8 0 8 0 0 85 8 13
2017 Full-time 42 45 10 3 1 0 0 86 4 260
2017 Part-time 69 23 0 7 0 0 0 93 7 10
2014 Full-time 45 42 9 2 2 0 0 87 4 239
2014 Part-time 33 38 17 6 6 0 0 72 11 18
2011 Full-time 39 45 11 3 1 0 0 85 5 324
2011 Part-time 43 44 7 6 0 0 0 87 6 14

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 47 16 14 3 0 0 67 17 221
2019 Part-time 0 70 8 8 8 0 8 75 16 13
2017 Full-time 24 39 18 14 5 0 0 62 20 260
2017 Part-time 47 18 28 7 0 0 0 65 7 10
2014 Full-time 19 44 19 11 6 0 0 64 17 238
2014 Part-time 22 34 11 22 6 5 0 60 29 18
2011 Full-time 22 42 18 13 5 1 0 65 18 322
2011 Part-time 23 43 21 13 0 0 0 66 13 14

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 42 17 11 5 0 0 68 15 222
2019 Part-time 23 47 23 0 8 0 0 70 8 13
2017 Full-time 25 41 18 10 6 0 0 66 16 260
2017 Part-time 47 36 10 7 0 0 0 82 7 10
2014 Full-time 24 36 18 16 6 0 0 60 22 239
2014 Part-time 28 39 22 6 6 0 0 67 11 18

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 22 53 16 7 1 0 0 75 8 216
2019 Part-time 23 69 0 0 8 0 0 92 8 13
2017 Full-time 24 45 19 9 3 0 0 69 11 259
2017 Part-time 50 43 0 7 0 0 0 93 7 10
2014 Full-time 25 41 22 8 4 0 0 67 11 239
2014 Part-time 23 55 5 0 6 0 11 88 6 18
2011 Full-time 25 54 13 6 2 0 0 79 8 323
2011 Part-time 51 36 13 0 0 0 0 87 0 14

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 35 49 10 4 1 0 0 84 6 221
2019 Part-time 38 47 8 0 8 0 0 85 8 13
2017 Full-time 37 39 17 7 1 0 0 76 7 259
2017 Part-time 56 27 18 0 0 0 0 82 0 10
2014 Full-time 30 53 9 6 2 0 0 83 8 238
2014 Part-time 22 67 0 6 6 0 0 89 11 18
2011 Full-time 30 52 9 6 3 0 0 82 9 323
2011 Part-time 37 43 7 7 6 0 0 80 13 14
2008 Full-time 35 52 11 2 0 0 0 86 3 330
2008 Part-time 36 55 9 0 0 0 0 91 0 11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 39 13 10 6 0 0 70 16 219
2019 Part-time 54 30 8 8 0 0 0 84 8 13
2017 Full-time 34 39 15 9 4 0 0 73 12 262
2017 Part-time 57 37 6 0 0 0 0 94 0 10
2014 Full-time 33 38 18 8 3 0 0 70 11 239
2014 Part-time 66 22 11 0 0 0 0 89 0 18
2011 Full-time 30 42 15 8 3 1 0 73 12 322
2011 Part-time 38 42 14 7 0 0 0 80 7 14
2008 Full-time 28 40 16 12 5 0 0 68 16 329
2008 Part-time 45 18 18 18 0 0 0 64 18 11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 16 37 35 9 3 0 0 12 53 222
2019 Part-time 8 15 54 15 0 8 0 17 25 13
2017 Full-time 7 33 43 11 5 0 1 16 40 262
2017 Part-time 0 13 34 13 39 0 0 53 13 10
2014 Full-time 12 36 35 14 2 0 1 16 49 239
2014 Part-time 11 11 29 22 16 6 6 43 24 18
2011 Full-time 18 40 31 6 4 1 0 10 58 324
2011 Part-time 7 21 20 25 20 0 8 49 30 14
2008 Full-time 20 37 34 6 2 0 1 9 57 322

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 10 26 31 21 9 2 0 31 37 221
2019 Part-time 8 8 23 54 8 0 0 62 15 13
2017 Full-time 8 23 32 25 9 2 2 35 32 261
2017 Part-time 0 0 17 13 63 0 7 82 0 10
2014 Full-time 10 28 38 15 6 0 2 22 39 238
2014 Part-time 11 16 27 17 11 11 6 34 33 18
2011 Full-time 14 30 33 15 5 1 1 21 46 324
2011 Part-time 13 28 20 31 0 0 8 34 45 14
2008 Full-time 13 30 34 16 5 2 1 22 44 328
2008 Part-time 0 27 36 9 9 0 18 22 33 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 27 25 14 3 0 1 18 57 222
2019 Part-time 8 24 46 23 0 0 0 23 31 13
2017 Full-time 33 31 25 6 3 1 1 10 65 262
2017 Part-time 20 16 31 32 0 0 0 32 37 10
2014 Full-time 36 32 20 8 2 0 1 10 69 239
2014 Part-time 32 28 18 5 6 6 6 12 68 18
2011 Full-time 45 27 15 8 3 0 1 12 73 324
2011 Part-time 20 21 21 31 7 0 0 38 41 14
2008 Full-time 33 27 23 8 6 1 2 15 62 330
2008 Part-time 27 18 36 9 0 0 9 10 50 11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 15 32 39 10 4 0 0 14 47 222
2019 Part-time 0 23 38 23 15 0 0 38 23 13
2017 Full-time 13 30 36 17 3 1 1 21 43 262
2017 Part-time 0 18 59 23 0 0 0 23 18 10
2014 Full-time 9 27 40 20 4 0 0 24 36 239
2014 Part-time 5 6 34 38 6 11 0 50 12 18
2011 Full-time 30 29 28 8 5 1 1 13 59 324
2011 Part-time 7 7 34 46 0 0 7 49 14 14
2008 Full-time 18 34 32 11 5 0 1 16 52 330
2008 Part-time 20 10 40 10 0 10 10 13 38 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 32 23 12 6 1 2 19 57 222
2019 Part-time 0 31 30 16 23 0 0 39 31 13
2017 Full-time 21 27 29 15 5 1 2 21 50 259
2017 Part-time 0 13 37 7 43 0 0 50 13 10
2014 Full-time 28 34 27 5 5 0 1 10 63 239
2014 Part-time 11 12 28 22 17 6 6 44 25 18
2011 Full-time 17 29 32 14 4 1 2 19 48 325
2011 Part-time 7 34 22 29 8 0 0 38 41 14
2008 Full-time 11 27 28 24 6 2 3 32 39 330
2008 Part-time 0 18 45 0 9 9 18 13 25 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 13 25 27 16 14 2 3 32 40 222
2019 Part-time 8 15 8 39 23 0 8 67 25 13
2017 Full-time 11 22 20 27 14 2 4 43 35 262
2017 Part-time 0 21 62 7 10 0 0 18 21 10
2014 Full-time 11 25 28 19 12 1 3 33 38 238
2014 Part-time 18 30 23 6 6 12 6 14 58 17
2011 Full-time 8 24 31 20 11 4 2 33 33 325
2011 Part-time 14 14 37 21 15 0 0 36 27 14
2008 Full-time 6 18 26 27 16 4 3 47 25 327
2008 Part-time 9 9 36 27 9 0 9 40 20 11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 13 28 36 16 4 1 1 20 43 221
2019 Part-time 0 15 31 31 8 8 8 45 18 13
2017 Full-time 17 30 35 9 5 2 2 14 49 261
2017 Part-time 0 20 37 10 32 0 0 43 20 10
2014 Full-time 18 33 35 9 3 1 1 12 52 239
2014 Part-time 27 5 34 17 0 17 0 20 39 18

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 4 15 35 32 12 1 0 45 19 222
2019 Part-time 0 8 46 31 16 0 0 46 8 13
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 75 18 4 2 1 0 0 93 3 220
2019 Part-time 69 31 0 0 0 0 0 100 0 13
2017 Full-time 76 19 2 2 0 0 0 96 2 262
2017 Part-time 47 21 0 32 0 0 0 68 32 10
2014 Full-time 80 16 2 2 0 0 0 96 2 239
2014 Part-time 72 17 0 0 6 0 6 94 6 18
2011 Full-time 74 21 2 2 0 0 1 96 2 324
2011 Part-time 77 15 0 7 0 0 0 93 7 14
2008 Full-time 77 15 2 2 1 0 4 96 3 330
2008 Part-time 82 9 0 9 0 0 0 91 9 11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 37 12 9 5 6 2 71 15 222
2019 Part-time 15 39 15 15 0 16 0 64 18 13
2017 Full-time 30 31 15 10 7 4 3 66 18 262
2017 Part-time 43 20 13 14 10 0 0 63 24 10
2014 Full-time 29 32 17 7 6 4 5 67 15 239
2014 Part-time 23 11 17 16 16 0 17 40 39 18

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 32 4 7 1 1 0 87 8 221
2019 Part-time 31 47 15 8 0 0 0 77 8 13
2017 Full-time 47 32 9 7 4 1 0 80 11 262
2017 Part-time 43 44 6 7 0 0 0 86 7 10
2014 Full-time 48 35 10 4 3 0 0 83 7 239
2014 Part-time 39 22 22 11 0 6 0 65 12 18

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 34 8 2 0 0 0 90 3 221
2019 Part-time 31 54 8 8 0 0 0 85 8 13
2017 Full-time 45 42 7 6 1 0 0 86 6 262
2017 Part-time 49 38 14 0 0 0 0 86 0 10
2014 Full-time 43 45 7 4 1 0 0 88 5 239
2014 Part-time 45 44 11 0 0 0 0 89 0 18

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 41 10 2 1 0 0 87 4 221
2019 Part-time 8 77 8 0 8 0 0 85 8 13
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 31 10 3 0 1 2 86 4 222
2019 Part-time 46 39 0 0 8 8 0 92 8 13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 42 11 6 2 0 0 80 8 221
2019 Part-time 23 54 15 0 8 0 0 77 8 13
2017 Full-time 35 41 13 7 4 0 0 75 11 262
2017 Part-time 50 33 10 0 7 0 0 82 7 10
2014 Full-time 33 48 12 3 3 0 1 82 6 239
2014 Part-time 28 34 17 11 6 0 6 65 17 18
2011 Full-time 33 41 16 6 3 0 1 75 9 325
2011 Part-time 50 37 7 6 0 0 0 87 6 14
2008 Full-time 27 38 18 8 8 1 0 66 16 330
2008 Part-time 45 27 18 9 0 0 0 73 9 11

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 36 9 4 5 1 0 82 9 220
2019 Part-time 39 46 8 0 8 0 0 85 8 13
2017 Full-time 41 32 15 7 4 2 0 74 10 262
2017 Part-time 50 43 0 0 7 0 0 93 7 10
2014 Full-time 39 43 11 4 2 1 1 83 6 238
2014 Part-time 39 34 22 6 0 0 0 73 6 18
2011 Full-time 39 37 12 5 3 2 1 79 8 325
2011 Part-time 59 35 0 6 0 0 0 94 6 14
2008 Full-time 32 39 15 8 4 2 0 73 12 330
2008 Part-time 45 36 9 9 0 0 0 82 9 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 45 8 7 2 0 0 83 10 222
2019 Part-time 31 54 8 0 8 0 0 85 8 13
2017 Full-time 41 37 12 8 3 0 0 77 11 262
2017 Part-time 56 31 6 0 7 0 0 86 7 10
2014 Full-time 38 45 9 6 2 0 0 83 8 239
2014 Part-time 28 44 12 17 0 0 0 71 17 18
2011 Full-time 38 41 12 7 2 1 0 79 9 325
2011 Part-time 37 43 14 6 0 0 0 80 6 14
2008 Full-time 31 40 15 9 4 0 0 71 13 330
2008 Part-time 45 36 9 9 0 0 0 82 9 11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 86 11 2 0 0 0 0 98 0 219
2019 Part-time 77 23 0 0 0 0 0 100 0 13
2017 Full-time 83 15 1 2 0 0 0 98 2 262
2017 Part-time 47 53 0 0 0 0 0 100 0 10
2014 Full-time 80 17 2 0 0 0 1 98 0 239
2014 Part-time 83 17 0 0 0 0 0 100 0 18
2011 Full-time 81 15 2 1 0 0 2 98 1 325
2011 Part-time 93 0 0 7 0 0 0 93 7 14
2008 Full-time 86 8 1 1 0 0 4 98 1 330
2008 Part-time 73 27 0 0 0 0 0 100 0 11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 27 6 3 3 1 1 89 6 221
2019 Part-time 54 39 8 0 0 0 0 92 0 13
2017 Full-time 38 38 8 9 4 1 1 78 13 262
2017 Part-time 56 20 0 7 0 0 16 91 9 10
2014 Full-time 37 29 12 9 5 3 4 72 15 239
2014 Part-time 45 39 0 5 0 0 11 94 6 18
2011 Full-time 25 30 15 15 8 3 5 59 24 324
2011 Part-time 44 15 7 14 13 0 7 63 30 14

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 29 6 2 3 0 0 88 6 222
2019 Part-time 62 38 0 0 0 0 0 100 0 13
2017 Full-time 45 29 12 6 7 1 0 75 13 262
2017 Part-time 50 43 0 7 0 0 0 93 7 10

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 44 39 10 4 3 0 0 83 7 222
2019 Part-time 46 46 0 0 8 0 0 92 8 13
2017 Full-time 43 29 15 8 5 0 0 72 12 261
2017 Part-time 50 43 0 0 7 0 0 93 7 10
2014 Full-time 44 40 6 6 3 0 0 85 9 239
2014 Part-time 45 22 17 16 0 0 0 67 16 18
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 13 44 19 13 4 6 0 61 19 221
2019 Part-time 15 39 23 8 0 15 0 64 9 13
2017 Full-time 22 40 18 8 5 5 0 66 14 262
2017 Part-time 32 37 6 0 0 25 0 91 0 10
2014 Full-time 20 47 16 7 4 6 0 71 12 238
2014 Part-time 6 78 0 5 0 11 0 94 6 18
2011 Full-time 18 29 23 14 8 8 0 52 23 325
2011 Part-time 32 39 29 0 0 0 0 71 0 13

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 37 25 13 6 2 0 55 19 221
2019 Part-time 23 46 15 15 0 0 0 69 15 13
2017 Full-time 20 40 23 10 5 2 0 61 15 261
2017 Part-time 49 44 0 7 0 0 0 93 7 10
2014 Full-time 17 39 26 10 7 1 0 57 16 239
2014 Part-time 18 33 22 17 0 6 5 57 19 18
2011 Full-time 10 27 26 21 13 3 0 38 35 324
2011 Part-time 15 32 27 13 7 7 0 50 21 14
2008 Full-time 13 44 24 11 7 2 0 58 18 330
2008 Part-time 27 36 9 18 9 0 0 64 27 11

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 8 39 27 15 6 5 0 50 22 221
2019 Part-time 8 46 31 8 0 8 0 58 8 13
2017 Full-time 12 36 29 15 4 5 0 50 20 260
2017 Part-time 45 27 0 0 0 28 0 100 0 10
2014 Full-time 11 37 29 15 3 5 0 50 20 238
2014 Part-time 6 33 39 17 0 6 0 41 18 18
2011 Full-time 4 26 30 24 11 4 0 32 36 323
2011 Part-time 15 38 14 20 0 14 0 61 23 14
2008 Full-time 8 41 26 17 5 3 0 51 22 330
2008 Part-time 18 45 18 9 9 0 0 64 18 11

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 10 44 24 13 7 2 0 55 21 222
2019 Part-time 8 54 15 8 8 8 0 67 17 13
2017 Full-time 20 41 25 9 4 2 0 61 13 262
2017 Part-time 38 47 7 0 0 7 0 92 0 10
2014 Full-time 14 52 20 12 2 1 0 66 14 239
2014 Part-time 6 45 28 16 0 6 0 53 17 18
2011 Full-time 6 26 27 25 14 2 0 33 39 323
2011 Part-time 15 22 44 13 7 0 0 37 20 14
2008 Full-time 15 45 21 15 4 0 0 60 19 329
2008 Part-time 18 36 18 27 0 0 0 55 27 11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 32 15 4 1 2 0 79 5 219
2019 Part-time 47 15 31 8 0 0 0 62 8 13
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 19 56 14 9 1 0 0 75 11 222
2019 Part-time 23 54 8 15 0 0 0 77 15 13
2017 Full-time 26 51 14 6 3 0 0 77 9 262
2017 Part-time 50 43 7 0 0 0 0 93 0 10
2014 Full-time 27 53 13 7 1 0 0 80 7 239
2014 Part-time 5 55 34 0 0 6 0 64 0 18
2011 Full-time 15 43 21 16 5 1 0 58 21 325
2011 Part-time 29 37 7 27 0 0 0 66 27 14

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 12 35 31 18 4 1 0 47 21 222
2019 Part-time 8 54 23 8 8 0 0 62 15 13

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 44 14 15 6 2 0 63 22 221
2019 Part-time 15 46 31 8 0 0 0 61 8 13
2017 Full-time 33 39 12 12 1 2 0 74 13 262
2017 Part-time 50 37 0 14 0 0 0 86 14 10
2014 Full-time 30 45 9 9 5 2 0 76 14 239
2014 Part-time 23 22 22 17 6 11 0 50 25 18
2011 Full-time 31 47 10 5 4 3 0 80 9 324
2011 Part-time 37 50 13 0 0 0 0 87 0 14
2008 Full-time 30 43 11 10 3 2 0 75 14 330
2008 Part-time 18 55 9 9 0 9 0 80 10 11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 44 21 10 2 1 0 66 13 220
2019 Part-time 8 47 46 0 0 0 0 54 0 13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 9 21 21 16 12 16 5 38 36 222
2019 Part-time 8 15 23 16 8 15 15 33 33 13
2017 Full-time 11 24 25 14 12 9 6 41 31 262
2017 Part-time 10 45 7 6 18 6 7 64 28 10
2014 Full-time 8 25 17 19 15 13 4 39 40 239
2014 Part-time 17 28 11 6 11 27 0 62 22 18
2011 Full-time 9 20 22 20 10 15 4 36 37 324
2011 Part-time 8 8 50 13 7 14 0 19 23 14

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 50 19 8 4 2 0 68 12 221
2019 Part-time 0 69 8 16 8 0 0 69 23 13
2017 Full-time 26 44 19 8 3 0 0 70 11 262
2017 Part-time 43 50 7 0 0 0 0 93 0 10
2014 Full-time 28 39 17 14 2 1 0 67 16 239
2014 Part-time 17 33 11 11 0 17 11 70 15 18
2011 Full-time 18 46 22 11 2 1 0 65 13 324
2011 Part-time 36 37 20 6 0 0 0 73 6 14
2008 Full-time 26 45 18 9 2 1 0 72 10 329
2008 Part-time 40 30 10 10 10 0 0 70 20 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 31 18 19 11 2 2 50 31 222
2019 Part-time 8 39 15 16 23 0 0 46 38 13
2017 Full-time 11 29 18 23 14 4 2 43 38 262
2017 Part-time 43 20 0 12 18 0 7 68 32 10
2014 Full-time 10 23 25 24 12 3 3 35 38 239
2014 Part-time 6 5 17 16 27 6 23 15 61 18
2011 Full-time 9 24 23 25 14 3 2 34 41 325
2011 Part-time 0 32 13 27 6 7 15 41 43 14
2008 Full-time 9 34 18 23 10 2 3 46 35 329
2008 Part-time 0 36 18 18 27 0 0 36 45 11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 48 21 15 6 5 0 4 73 11 220
2019 Part-time 46 46 0 8 0 0 0 92 8 13

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 62 11 9 4 4 2 8 81 9 222
2019 Part-time 54 16 16 0 8 0 8 75 8 13

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 27 15 8 2 1 3 75 10 221
2019 Part-time 46 31 8 0 8 8 0 84 8 13

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 42 26 11 11 4 2 4 72 16 218
2019 Part-time 39 31 8 0 8 8 8 82 9 13

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 17 16 15 24 2 3 43 41 220
2019 Part-time 38 16 8 0 23 0 15 64 27 13

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 76 8 5 3 2 0 5 89 6 220
2019 Part-time 54 24 8 0 8 0 8 84 8 13

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 76 9 3 3 2 3 4 91 6 221
2019 Part-time 69 16 0 0 8 0 8 92 8 13

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 78 6 1 0 1 2 11 97 1 219
2019 Part-time 54 16 0 0 8 0 23 90 10 13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 46 24 8 3 3 0 65 11 221
2019 Part-time 8 55 30 8 0 0 0 62 8 13
2017 Full-time 16 38 28 11 5 2 0 55 17 262
2017 Part-time 32 34 6 7 0 21 0 83 9 10

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 42 17 8 2 1 0 72 11 221
2019 Part-time 23 54 15 8 0 0 0 77 8 13
2017 Full-time 28 55 9 5 1 1 0 85 6 261
2017 Part-time 43 44 6 7 0 0 0 87 7 10
2014 Full-time 29 49 13 5 1 3 0 81 6 239
2014 Part-time 23 61 6 0 0 11 0 94 0 18
2011 Full-time 22 47 17 7 3 3 0 71 11 324
2011 Part-time 42 37 14 7 0 0 0 80 7 14

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 48 10 4 2 3 0 84 6 220
2019 Part-time 15 69 8 8 0 0 0 85 8 13
2017 Full-time 32 46 15 3 1 2 0 80 5 261
2017 Part-time 43 44 0 0 7 6 0 92 8 10
2014 Full-time 33 48 12 3 0 2 0 84 3 239
2014 Part-time 34 45 10 6 6 0 0 78 11 18

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 47 8 4 1 0 0 87 5 221
2019 Part-time 54 39 8 0 0 0 0 92 0 13
2017 Full-time 36 47 11 4 2 0 0 83 6 261
2017 Part-time 43 40 10 7 0 0 0 82 7 10
2014 Full-time 34 53 8 3 2 0 0 87 5 239
2014 Part-time 39 51 5 6 0 0 0 89 6 18
2011 Full-time 21 48 17 7 5 1 0 71 12 324
2011 Part-time 60 7 14 19 0 0 0 67 19 14
2008 Full-time 27 54 10 6 2 0 0 82 8 329
2008 Part-time 27 36 36 0 0 0 0 64 0 11

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 40 15 8 3 0 0 74 11 219
2019 Part-time 46 31 15 0 8 0 0 77 8 13
2017 Full-time 31 35 20 10 3 1 0 66 14 262
2017 Part-time 56 14 12 0 7 10 0 78 8 10
2014 Full-time 22 50 19 7 3 0 0 72 10 239
2014 Part-time 23 49 12 11 6 0 0 72 16 18
2011 Full-time 15 39 26 12 5 2 0 55 18 324
2011 Part-time 16 49 22 14 0 0 0 64 14 13

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 42 17 6 3 1 0 74 9 220
2019 Part-time 46 31 15 0 8 0 0 77 8 13
2017 Full-time 31 37 21 8 3 0 0 69 11 262
2017 Part-time 50 20 23 0 7 0 0 70 7 10
2014 Full-time 23 51 17 6 2 0 0 74 9 239
2014 Part-time 17 61 11 5 6 0 0 78 11 18
2011 Full-time 13 42 23 15 5 2 0 56 20 323
2011 Part-time 23 49 15 7 7 0 0 71 14 13
2008 Full-time 24 47 18 8 2 0 0 71 11 330
2008 Part-time 18 55 18 9 0 0 0 73 9 11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 27 21 10 7 2 1 61 17 221
2019 Part-time 39 23 15 8 8 8 0 67 16 13
2017 Full-time 30 25 20 12 6 7 0 59 20 261
2017 Part-time 56 14 6 0 7 16 0 84 9 10
2014 Full-time 23 37 19 9 7 5 0 63 17 239
2014 Part-time 34 27 22 6 6 6 0 65 12 18
2011 Full-time 18 29 22 17 7 6 1 50 26 324
2011 Part-time 23 33 0 21 7 16 0 67 33 13
2008 Full-time 24 33 19 12 4 7 1 62 17 330
2008 Part-time 27 36 27 0 9 0 0 64 9 11
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Full-time 26 42 32 221
2019 Part-time 31 24 46 13
2017 Full-time 29 42 28 262
2017 Part-time 18 31 52 10
2014 Full-time 25 41 34 239
2014 Part-time 33 22 45 18
2011 Full-time 30 37 33 325
2011 Part-time 40 29 30 14
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 48 13 9 5 0 2 73 14 221
2019 Part-time 0 39 23 31 0 0 8 42 33 13

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 42 38 8 2 0 5 3 88 3 222
2019 Part-time 23 39 0 0 8 15 15 89 11 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 10 90 221
2019 Part-time 0 100 13

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 38 62 23

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 71 29 23

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 23

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 23

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 23

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 23

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 23

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 22 78 23

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 35 65 23

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 74 26 23

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 30 70 23

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 43 57 23

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 60 40 23

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 27 73 23

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 23

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 52 48 23

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 21 79 23

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 79 21 23

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 30 70 23

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 12 15 16 5 4 37 12 53 17 220
2019 Part-time 8 8 8 8 0 39 31 51 25 13
2017 Full-time 12 21 18 5 4 30 9 54 16 262
2014 Full-time 9 17 15 5 4 38 12 51 18 239
2014 Part-time 5 0 33 0 6 34 23 12 13 18

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 24 43 14 5 4 10 0 75 10 222
2019 Part-time 31 32 38 0 0 0 0 62 0 13
2017 Full-time 24 46 16 7 2 5 0 74 9 261
2017 Part-time 18 45 14 10 7 6 0 67 19 10
2014 Full-time 16 36 20 5 2 19 1 66 9 238
2014 Part-time 11 23 38 0 6 23 0 44 7 18
2011 Full-time 23 50 17 4 2 4 0 76 6 322
2011 Part-time 50 28 22 0 0 0 0 78 0 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 6 94 222
2019 Part-time 0 100 13

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 12

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 12

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 12

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 12

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 40 60 12

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 12

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 12

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 12

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 12

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 12

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 12

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 12

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 12

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 12

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 11

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 11

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 11

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 11

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 45 55 11

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 45 55 11

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 11

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 53 47 11

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 44 56 11

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 12 17 16 3 2 45 6 58 9 220
2019 Part-time 0 8 15 0 0 39 38 34 0 13
2017 Full-time 12 22 16 4 3 34 10 60 11 262
2017 Part-time 32 7 21 0 10 29 0 55 15 10
2014 Full-time 9 17 15 4 0 44 12 58 9 239
2014 Part-time 11 0 29 0 0 44 17 28 0 18

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 24 38 16 4 2 16 0 74 6 221
2019 Part-time 15 39 23 0 0 8 15 71 0 13
2017 Full-time 22 43 20 3 1 9 1 73 5 260
2017 Part-time 43 13 14 10 7 12 0 64 20 10
2014 Full-time 17 34 21 3 0 22 3 67 5 238
2014 Part-time 11 34 22 0 0 33 0 67 0 18
2011 Full-time 24 50 14 3 1 8 0 80 4 325
2011 Part-time 43 43 14 0 0 0 0 86 0 14
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 28 16 5 9 0 1 70 14 221
2019 Part-time 16 38 31 8 8 0 0 54 15 13
2017 Full-time 40 22 18 9 7 0 3 65 17 262

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 14 18 33 21 15 0 0 31 36 222
2019 Part-time 46 31 15 0 8 0 0 77 8 13
2017 Full-time 11 27 34 18 10 0 0 38 28 262
2017 Part-time 10 60 10 19 0 0 0 71 19 10

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 11 20 29 23 16 0 0 31 39 221
2019 Part-time 23 39 23 8 0 8 0 67 9 13
2017 Full-time 12 26 30 22 9 0 0 38 31 261
2017 Part-time 10 52 31 7 0 0 0 62 7 10

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 13 20 24 22 20 0 0 34 42 222
2019 Part-time 46 31 0 8 8 0 8 83 17 13
2017 Full-time 18 22 27 21 12 0 0 40 33 260
2017 Part-time 10 20 62 7 0 0 0 31 7 10

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 35 25 22 9 7 0 2 61 16 220
2019 Part-time 69 8 15 0 8 0 0 77 8 13
2017 Full-time 36 24 22 10 4 0 5 63 14 259

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 22 25 14 7 0 0 55 21 222
2019 Part-time 31 39 23 8 0 0 0 69 8 13
2017 Full-time 24 31 23 14 9 0 0 54 23 261
2017 Part-time 16 60 7 6 0 0 10 85 7 10

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 19 36 27 12 6 1 0 55 18 222
2019 Part-time 8 62 23 8 0 0 0 69 8 13
2017 Full-time 19 32 32 12 4 0 1 51 17 261
2017 Part-time 43 38 6 14 0 0 0 80 14 10

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 12 29 30 20 10 0 0 40 30 222
2019 Part-time 15 39 46 0 0 0 0 54 0 13
2017 Full-time 14 28 31 18 10 0 0 42 28 262
2017 Part-time 50 20 30 0 0 0 0 70 0 10

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 31 23 17 8 0 0 52 26 222
2019 Part-time 15 54 8 15 8 0 0 69 23 13
2017 Full-time 19 31 21 24 5 0 0 50 29 262
2017 Part-time 50 31 20 0 0 0 0 80 0 10

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 32 17 6 7 0 0 70 13 221
2019 Part-time 30 39 30 0 0 0 0 70 0 13

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 30 24 17 5 0 0 55 21 219
2019 Part-time 31 54 15 0 0 0 0 85 0 13
2017 Full-time 20 33 23 14 7 0 1 54 22 262
2017 Part-time 24 76 0 0 0 0 0 100 0 10

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 56 19 12 6 6 0 0 76 13 221
2019 Part-time 46 23 31 0 0 0 0 69 0 13
2017 Full-time 55 22 13 6 2 0 2 78 8 262

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 76 10 5 1 2 2 4 92 3 222
2019 Part-time 62 8 8 0 0 0 23 90 0 13
2017 Full-time 70 9 5 7 4 1 4 83 11 262

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 71 16 4 2 4 1 2 89 6 222
2019 Part-time 62 8 15 8 0 0 8 75 8 13
2017 Full-time 57 22 8 8 2 0 3 82 10 262

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 60 23 8 5 2 0 1 84 7 221
2019 Part-time 54 23 15 8 0 0 0 77 8 13
2017 Full-time 56 17 9 10 6 0 2 75 16 261

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 22 7 8 5 0 0 80 13 220
2019 Part-time 46 31 8 15 0 0 0 77 15 13
2017 Full-time 52 10 5 4 1 0 28 86 7 261

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 12 9 3 0 1 23 85 4 221
2019 Part-time 46 8 16 0 0 0 31 77 0 13
2017 Full-time 71 14 6 2 0 0 6 91 3 261

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 77 14 1 3 0 0 4 95 4 220
2019 Part-time 77 8 8 0 0 0 8 92 0 13
2017 Full-time 67 10 8 5 7 0 3 80 12 262

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 72 11 6 7 3 0 2 84 10 222
2019 Part-time 39 16 30 15 0 0 0 55 15 13
2017 Full-time 52 26 13 5 1 0 2 80 7 261

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 58 24 10 5 2 0 1 83 7 220
2019 Part-time 70 15 15 0 0 0 0 85 0 13

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 11 25 40 20 4 0 0 36 24 222
2019 Part-time 24 53 15 8 0 0 0 77 8 13
2017 Full-time 9 26 41 19 4 0 0 36 23 262
2017 Part-time 10 20 63 7 0 0 0 30 7 10

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 9 21 37 19 14 0 0 33 30 220
2019 Part-time 0 0 38 39 23 0 0 62 0 13
2017 Full-time 3 23 39 24 11 0 0 35 26 262
2017 Part-time 0 7 30 38 25 0 0 63 7 10

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 45 23 9 4 1 0 64 13 220
2019 Part-time 8 54 23 0 8 8 0 67 8 13
2017 Full-time 18 50 22 5 2 1 0 69 8 262
2017 Part-time 0 69 31 0 0 0 0 69 0 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 39 20 15 8 0 0 57 23 222
2019 Part-time 15 46 31 0 8 0 0 62 8 13
2017 Full-time 13 45 18 17 6 2 0 59 23 261
2017 Part-time 10 77 6 0 7 0 0 87 7 10
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 11 89 220
2019 Part-time 0 100 13
2017 Full-time 10 90 262
2014 Full-time 6 94 239

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 69 31 23
2017 Full-time 68 32 27
2014 Full-time 66 34 15

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 38 7 6 6 0 0 81 12 16
2017 Full-time 54 4 22 9 11 0 0 58 20 18
2014 Full-time 21 48 20 0 0 0 10 78 0 10
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 31 14 6 6 3 0 41 59 222
2019 Part-time 39 23 15 16 8 0 0 39 61 13
2017 Full-time 44 23 16 7 6 2 1 46 54 262
2017 Part-time 54 0 0 6 32 7 0 58 42 10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 9 9 9 5 1 12 74 16 222
2019 Part-time 46 8 8 0 15 0 23 70 20 13
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