2019 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 112. What is your sexual orientation?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 45 45 7 2 1 0 0 90 3 171
2019 Prefer not to answer 36 46 4 6 8 0 0 82 14 48

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 64 28 2 5 1 0 0 91 6 172
2019 Prefer not to answer 55 31 6 6 2 0 0 86 8 48

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 46 34 9 7 4 0 0 80 11 171
2019 Prefer not to answer 29 40 4 18 8 0 0 69 27 48

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 27 49 12 11 1 0 0 75 12 171
2019 Prefer not to answer 23 48 14 12 2 0 0 71 14 48
2018 Heterosexual 21 59 11 9 1 0 0 80 10 177
2018 Prefer not to answer 20 48 13 17 3 0 0 67 20 31

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 49 39 8 3 1 0 0 88 4 169
2019 Prefer not to answer 32 36 16 10 4 2 0 69 15 48

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 42 39 11 6 2 0 0 81 8 171
2019 Prefer not to answer 33 32 10 10 10 2 2 68 22 48
2018 Heterosexual 37 45 12 4 1 0 1 83 5 176
2018 Prefer not to answer 17 53 7 11 9 0 3 72 21 30

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 35 49 8 6 2 0 0 84 8 172
2019 Prefer not to answer 17 55 17 6 4 2 0 73 10 48
2018 Heterosexual 30 50 14 5 2 0 0 79 7 175
2018 Prefer not to answer 21 44 25 6 3 0 0 66 9 30

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 26 50 16 7 2 0 0 75 8 172
2019 Prefer not to answer 19 42 14 19 6 0 0 61 25 48
2018 Heterosexual 26 38 26 9 1 0 0 65 10 174
2018 Prefer not to answer 26 32 20 13 9 0 0 59 21 31

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 15 60 16 5 3 0 1 76 8 171
2019 Prefer not to answer 12 52 17 15 4 0 0 64 19 48
2018 Heterosexual 22 52 16 8 1 0 0 75 9 176
2018 Prefer not to answer 18 57 16 7 3 0 0 75 9 31

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 31 52 12 4 2 0 0 83 5 172
2019 Prefer not to answer 25 56 12 6 0 0 0 82 6 48
2018 Heterosexual 34 54 9 2 0 1 0 88 2 176
2018 Prefer not to answer 31 45 14 7 3 0 0 76 10 30

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 27 44 18 9 2 0 0 71 12 172
2019 Prefer not to answer 21 37 19 19 4 0 0 58 23 47
2018 Heterosexual 27 48 17 8 1 0 0 74 9 176
2018 Prefer not to answer 21 35 31 7 6 0 0 56 13 31

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 39 47 9 4 1 0 0 86 5 172
2019 Prefer not to answer 44 40 12 2 0 2 0 86 2 48
2018 Heterosexual 42 47 7 3 0 0 0 89 3 173
2018 Prefer not to answer 33 44 16 7 0 0 0 77 7 31

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 20 50 14 11 4 0 1 71 14 171
2019 Prefer not to answer 14 38 20 26 2 0 0 52 28 48
2018 Heterosexual 24 41 21 12 1 0 1 66 14 175
2018 Prefer not to answer 20 39 16 19 6 0 0 59 24 31

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 29 39 17 11 5 0 0 67 15 172
2019 Prefer not to answer 16 52 17 11 4 0 0 68 15 48
2018 Heterosexual 29 40 16 14 1 0 0 69 15 174
2018 Prefer not to answer 20 39 22 9 9 0 0 60 18 31

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 23 56 13 7 1 0 0 79 7 166
2019 Prefer not to answer 19 48 23 9 2 0 0 67 11 48
2018 Heterosexual 21 48 21 9 1 0 0 69 9 176
2018 Prefer not to answer 24 31 26 12 6 0 0 56 18 31

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 37 49 9 3 2 0 0 86 5 171
2019 Prefer not to answer 23 56 11 8 0 2 0 81 8 48
2018 Heterosexual 29 55 13 4 1 0 0 83 4 175
2018 Prefer not to answer 27 45 19 9 0 0 0 72 9 31

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 34 38 14 8 6 0 0 72 14 169
2019 Prefer not to answer 28 41 13 12 6 0 0 69 18 48
2018 Heterosexual 39 34 18 7 2 0 0 74 9 177
2018 Prefer not to answer 34 26 29 4 7 0 0 60 11 31

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 15 36 36 9 4 1 1 12 52 172
2019 Prefer not to answer 17 38 34 12 0 0 0 12 55 48
2018 Heterosexual 9 38 40 10 1 1 1 12 48 177
2018 Prefer not to answer 23 42 19 10 4 3 0 14 67 31

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 8 26 28 26 10 1 1 37 35 171
2019 Prefer not to answer 15 21 40 12 8 4 0 21 38 48
2018 Heterosexual 8 23 38 21 8 2 1 29 32 177
2018 Prefer not to answer 16 22 42 13 4 3 0 17 39 31

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 29 28 27 12 3 0 1 15 58 172
2019 Prefer not to answer 34 25 20 12 6 0 2 18 61 48
2018 Heterosexual 33 30 20 10 5 0 2 15 64 177
2018 Prefer not to answer 22 28 30 16 4 0 0 19 51 31

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 13 29 42 12 4 0 1 16 42 172
2019 Prefer not to answer 21 38 29 8 4 0 0 12 59 48
2018 Heterosexual 11 30 40 16 2 0 1 18 41 176
2018 Prefer not to answer 13 35 36 16 0 0 0 16 48 31

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 18 36 27 11 6 1 1 17 55 172
2019 Prefer not to answer 33 23 15 17 8 0 4 26 58 48
2018 Heterosexual 18 35 28 12 5 0 2 18 54 176
2018 Prefer not to answer 23 36 29 10 3 0 0 12 59 31

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 12 24 27 17 15 1 4 34 38 172
2019 Prefer not to answer 18 22 19 19 17 2 2 37 43 48
2018 Heterosexual 9 26 27 23 10 1 3 34 37 177
2018 Prefer not to answer 22 26 17 31 4 0 0 35 48 31

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 13 31 33 15 5 1 1 21 45 171
2019 Prefer not to answer 17 19 42 16 2 2 2 19 38 48
2018 Heterosexual 20 29 33 11 4 2 2 15 50 177
2018 Prefer not to answer 16 26 40 9 7 0 3 16 43 31

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 2 15 37 32 13 1 0 45 18 172
2019 Prefer not to answer 6 16 31 36 8 0 2 45 23 48
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 74 20 3 2 1 0 0 94 3 170
2019 Prefer not to answer 73 17 6 2 2 0 0 90 4 48

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 30 36 13 9 3 7 2 72 13 172
2019 Prefer not to answer 20 38 11 15 10 7 0 62 26 48
2018 Heterosexual 17 47 14 9 4 6 3 71 14 177
2018 Prefer not to answer 22 26 34 6 9 0 3 50 15 30

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 55 32 6 5 2 1 0 88 7 171
2019 Prefer not to answer 43 37 4 15 0 2 0 81 15 48
2018 Heterosexual 51 36 7 6 1 0 0 87 7 176
2018 Prefer not to answer 33 38 14 6 8 0 0 72 14 31

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 56 35 7 2 1 0 0 91 2 172
2019 Prefer not to answer 53 34 6 6 0 0 0 88 6 47
2018 Heterosexual 52 38 5 4 0 0 0 91 4 177
2018 Prefer not to answer 41 37 10 6 6 0 0 78 12 31

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 43 45 8 1 2 0 0 88 4 172
2019 Prefer not to answer 45 38 11 4 0 2 0 84 4 47
2018 Heterosexual 40 45 12 3 0 0 0 85 3 177
2018 Prefer not to answer 22 51 22 3 3 0 0 72 6 31
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 51 34 9 2 1 1 2 88 2 172
2019 Prefer not to answer 56 27 10 6 0 0 0 83 6 48

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 39 42 12 4 2 0 1 82 6 172
2019 Prefer not to answer 34 43 6 13 2 2 0 78 16 47
2018 Heterosexual 34 47 13 4 1 0 0 82 6 177
2018 Prefer not to answer 28 42 19 6 3 0 3 72 9 31

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 47 39 6 3 4 1 0 87 7 170
2019 Prefer not to answer 35 31 14 9 8 2 0 68 17 48
2018 Heterosexual 42 42 10 5 1 1 0 84 5 176
2018 Prefer not to answer 30 29 26 6 3 4 3 63 9 31

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 39 46 8 5 2 0 1 85 7 172
2019 Prefer not to answer 29 46 6 15 4 0 0 75 19 48
2018 Heterosexual 39 47 8 5 1 0 1 87 5 176
2018 Prefer not to answer 27 45 13 9 3 0 3 74 12 31

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 86 13 1 0 0 0 0 99 0 170
2019 Prefer not to answer 81 12 4 0 2 0 0 93 2 47

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 59 32 4 2 1 1 1 93 4 171
2019 Prefer not to answer 60 17 13 2 7 2 0 78 9 48

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 62 28 7 1 2 0 0 90 3 172
2019 Prefer not to answer 44 39 6 6 4 0 0 83 11 48
2018 Heterosexual 52 33 8 5 1 0 0 85 6 177
2018 Prefer not to answer 27 42 15 3 6 4 3 74 9 31

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 46 39 9 3 2 0 0 85 5 172
2019 Prefer not to answer 38 37 12 8 4 0 0 75 13 48
2018 Heterosexual 46 36 11 5 2 0 0 82 7 176
2018 Prefer not to answer 24 41 17 9 6 0 3 67 15 31

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 6 46 28 14 4 0 2 53 18 54
2019 Prefer not to answer 6 31 28 22 6 0 7 40 30 14
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 12 49 18 11 2 6 1 66 14 172
2019 Prefer not to answer 15 32 17 21 9 7 0 50 31 47
2018 Heterosexual 19 42 20 7 4 8 0 66 12 177
2018 Prefer not to answer 11 19 30 13 15 11 0 34 32 31

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 17 40 26 12 4 2 1 58 16 172
2019 Prefer not to answer 19 30 23 19 10 0 0 48 29 48
2018 Heterosexual 18 42 25 9 5 1 0 61 13 177
2018 Prefer not to answer 13 22 26 17 19 3 0 37 37 31

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 9 40 28 13 4 5 1 52 18 172
2019 Prefer not to answer 8 35 21 21 11 4 0 45 33 48
2018 Heterosexual 15 31 34 12 4 4 0 48 17 175
2018 Prefer not to answer 13 14 43 10 16 4 0 28 27 31

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 9 46 26 11 6 2 0 56 17 172
2019 Prefer not to answer 10 38 17 23 10 2 0 49 34 48
2018 Heterosexual 14 39 28 12 5 1 0 54 18 176
2018 Prefer not to answer 18 25 23 21 13 0 0 43 34 30

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 42 33 18 4 1 2 1 77 5 170
2019 Prefer not to answer 51 25 14 6 0 4 0 79 6 48
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 18 56 15 10 1 1 0 74 11 172
2019 Prefer not to answer 25 52 8 13 2 0 0 77 15 48
2018 Heterosexual 19 49 20 8 4 0 0 68 12 176
2018 Prefer not to answer 14 41 25 13 7 0 0 56 19 31

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 11 38 34 13 2 1 0 50 16 172
2019 Prefer not to answer 10 31 21 32 6 0 0 41 38 48

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 20 40 17 15 7 2 0 61 22 171
2019 Prefer not to answer 12 52 11 17 6 2 0 65 24 48
2018 Heterosexual 26 47 10 13 4 1 1 73 17 176
2018 Prefer not to answer 18 38 19 17 6 3 0 58 23 31

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 20 44 23 10 1 1 1 65 11 171
2019 Prefer not to answer 19 45 19 11 6 0 0 64 17 47
2018 Heterosexual 21 47 21 7 2 2 0 70 9 175
2018 Prefer not to answer 14 26 29 28 3 0 0 40 30 30

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 8 19 23 17 11 15 6 35 35 172
2019 Prefer not to answer 11 23 17 15 14 17 4 43 36 48
2018 Heterosexual 13 24 25 18 8 10 2 42 30 177
2018 Prefer not to answer 7 19 23 18 21 7 6 30 44 31

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 17 52 19 8 3 1 0 70 11 172
2019 Prefer not to answer 15 46 19 11 7 2 0 62 18 47
2018 Heterosexual 18 44 23 10 5 1 0 62 14 176
2018 Prefer not to answer 13 52 17 9 8 0 0 65 18 31

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 20 32 20 17 9 1 2 53 26 172
2019 Prefer not to answer 8 23 13 30 20 6 0 33 53 48
2018 Heterosexual 10 28 27 20 12 2 1 39 33 177
2018 Prefer not to answer 11 10 30 32 15 0 3 22 48 31

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 45 25 17 5 4 1 4 73 9 171
2019 Prefer not to answer 52 19 9 8 6 0 6 75 15 47

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 61 12 9 4 5 2 8 80 10 172
2019 Prefer not to answer 65 8 13 0 6 2 6 80 6 48

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 47 28 13 5 2 2 3 79 7 172
2019 Prefer not to answer 41 25 17 8 4 0 4 69 13 47

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 43 28 10 9 4 2 4 76 13 169
2019 Prefer not to answer 35 18 15 9 10 4 8 61 22 47

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 26 16 14 14 25 1 4 44 41 171
2019 Prefer not to answer 18 17 18 15 25 4 4 38 43 47

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 75 9 5 3 3 0 4 88 6 170
2019 Prefer not to answer 78 6 6 0 2 0 8 91 2 48

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 77 9 3 1 3 2 4 93 4 171
2019 Prefer not to answer 63 8 4 10 2 6 6 82 14 48

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 80 6 2 0 1 1 10 97 1 169
2019 Prefer not to answer 71 8 0 0 0 4 17 100 0 48

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 16 49 24 7 2 2 0 66 10 171
2019 Prefer not to answer 16 42 21 10 4 6 0 62 15 48
2018 Heterosexual 16 39 33 6 1 5 0 58 7 176
2018 Prefer not to answer 11 36 32 9 3 9 0 52 13 31

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 30 44 18 6 1 1 0 74 8 171
2019 Prefer not to answer 21 46 18 10 4 0 0 67 15 48
2018 Heterosexual 28 53 14 3 1 2 0 82 3 176
2018 Prefer not to answer 24 47 6 13 6 4 0 74 19 30

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 34 51 9 2 2 1 0 86 5 170
2019 Prefer not to answer 25 46 14 8 0 7 0 76 9 48
2018 Heterosexual 27 53 14 4 1 1 0 81 4 177
2018 Prefer not to answer 26 53 3 0 8 10 0 87 9 31

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 45 42 9 2 1 0 0 88 3 171
2019 Prefer not to answer 25 59 6 6 2 2 0 85 8 48
2018 Heterosexual 36 52 10 1 1 0 0 89 1 176
2018 Prefer not to answer 23 62 4 3 8 0 0 85 11 31

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 38 40 14 6 2 0 0 78 8 170
2019 Prefer not to answer 19 40 22 15 4 0 0 60 19 47
2018 Heterosexual 32 41 19 7 1 0 0 73 8 176
2018 Prefer not to answer 20 42 20 11 6 0 0 62 17 31

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 34 42 15 5 2 1 0 77 8 170
2019 Prefer not to answer 23 42 23 8 4 0 0 64 13 48
2018 Heterosexual 29 45 17 8 1 0 0 74 9 177
2018 Prefer not to answer 21 40 24 12 3 0 0 61 15 30

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 36 26 21 8 5 2 1 65 13 172
2019 Prefer not to answer 19 30 20 13 16 2 0 50 30 47
2018 Heterosexual 30 33 21 9 3 4 1 65 13 177
2018 Prefer not to answer 12 22 24 29 6 7 0 37 37 31
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Heterosexual 22 44 33 172
2019 Prefer not to answer 35 33 32 47
2018 Heterosexual 27 49 24 176
2018 Prefer not to answer 37 19 44 31

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Heterosexual 13 21 41 15 5 5 39
2019 Prefer not to answer 6 19 45 23 0 6 17
2018 Heterosexual 11 26 42 7 8 6 45
2018 Prefer not to answer 16 8 60 9 0 7 12
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 17 50 15 11 5 0 3 68 16 171
2019 Prefer not to answer 34 39 9 11 6 0 2 74 17 48

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 41 39 8 1 1 6 4 89 2 172
2019 Prefer not to answer 36 39 8 4 2 8 2 84 7 48
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 8 92 171
2019 Prefer not to answer 20 80 48
2018 Heterosexual 5 95 176
2018 Prefer not to answer 16 84 31

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 13
2019 Prefer not to answer 0 100 10

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 13
2019 Prefer not to answer 0 100 10

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 13
2019 Prefer not to answer 0 100 10

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 13
2019 Prefer not to answer 0 100 10

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 13
2019 Prefer not to answer 0 100 10

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 13
2019 Prefer not to answer 0 100 10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 8 92 172
2019 Prefer not to answer 15 85 48

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 13 16 16 5 2 36 12 56 14 170
2019 Prefer not to answer 12 8 15 6 10 33 15 39 32 48
2018 Heterosexual 11 19 20 3 1 36 10 55 9 175
2018 Prefer not to answer 11 7 23 12 13 33 3 27 38 31

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 26 44 14 5 2 8 0 76 8 172
2019 Prefer not to answer 21 33 19 4 10 12 0 62 16 48
2018 Heterosexual 20 46 18 4 1 10 1 74 5 175
2018 Prefer not to answer 13 37 20 13 6 8 3 56 21 31
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 5 95 172
2019 Prefer not to answer 10 90 48
2018 Heterosexual 3 97 176
2018 Gay or lesbian 0 100 13

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 6 94 171
2019 Prefer not to answer 13 87 48

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 12 18 16 2 1 43 7 61 6 171
2019 Prefer not to answer 10 11 15 7 4 43 11 45 22 47
2018 Heterosexual 11 18 19 2 2 38 10 57 6 176
2018 Prefer not to answer 11 16 27 6 9 32 0 39 22 31

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 24 41 16 4 1 14 1 76 5 172
2019 Prefer not to answer 19 28 24 4 4 17 4 60 10 47
2018 Heterosexual 19 45 20 4 1 10 1 72 5 176
2018 Prefer not to answer 13 33 20 17 3 14 0 54 22 31
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 40 28 19 5 7 0 1 68 13 171
2019 Prefer not to answer 32 35 8 4 19 0 2 68 23 48
2018 Heterosexual 36 30 17 9 5 1 3 68 14 176
2018 Prefer not to answer 19 53 6 6 15 0 0 72 22 30

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 14 18 38 18 12 0 0 32 30 172
2019 Prefer not to answer 19 21 17 23 21 0 0 40 43 48
2018 Heterosexual 12 21 41 18 8 0 0 33 26 176
2018 Prefer not to answer 9 10 36 26 19 0 0 19 45 31

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 10 22 30 22 14 1 1 33 37 171
2019 Prefer not to answer 15 17 29 19 21 0 0 31 40 48
2018 Heterosexual 10 20 40 24 6 0 0 30 30 176
2018 Prefer not to answer 13 12 27 23 25 0 0 25 48 31

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 15 21 25 20 18 0 1 37 38 172
2019 Prefer not to answer 13 16 17 25 25 2 2 31 52 48
2018 Heterosexual 11 23 32 21 11 1 1 35 33 175
2018 Prefer not to answer 6 17 18 33 20 7 0 24 57 31

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 35 25 21 9 7 0 2 61 17 172
2019 Prefer not to answer 44 21 24 4 7 0 0 66 11 46
2018 Heterosexual 33 34 21 6 4 1 1 68 10 176
2018 Prefer not to answer 21 24 32 13 7 0 3 46 21 31

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 27 26 27 14 6 0 0 53 20 172
2019 Prefer not to answer 42 21 18 8 11 0 0 63 19 48
2018 Heterosexual 25 29 26 13 6 1 1 54 19 175
2018 Prefer not to answer 22 28 30 4 16 0 0 50 20 30

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 18 38 28 11 5 1 0 56 15 172
2019 Prefer not to answer 23 27 23 17 9 2 0 51 26 48
2018 Heterosexual 17 34 36 10 1 1 1 52 11 174
2018 Prefer not to answer 13 29 26 20 12 0 0 42 32 31

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 13 29 32 19 7 1 0 42 26 172
2019 Prefer not to answer 10 23 29 22 15 0 0 34 37 48
2018 Heterosexual 12 26 37 18 7 0 1 38 25 174
2018 Prefer not to answer 9 10 56 9 16 0 0 19 25 31

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 19 33 25 18 5 0 0 52 23 172
2019 Prefer not to answer 25 29 12 19 15 0 0 54 33 48
2018 Heterosexual 14 38 29 12 7 0 1 51 20 173
2018 Prefer not to answer 17 29 22 16 15 0 0 46 31 31

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 36 37 17 5 5 0 0 73 10 171
2019 Prefer not to answer 40 21 20 8 11 0 0 61 18 48

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 23 30 28 16 3 0 0 53 19 169
2019 Prefer not to answer 25 39 13 14 8 0 0 64 23 48
2018 Heterosexual 24 33 22 16 4 1 0 58 20 174
2018 Prefer not to answer 16 27 25 16 17 0 0 42 33 31

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 20 13 6 4 0 0 77 10 171
2019 Prefer not to answer 52 17 13 8 11 0 0 69 19 48
2018 Heterosexual 55 18 16 7 4 0 1 73 11 174
2018 Prefer not to answer 41 20 14 3 22 0 0 62 25 31

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 76 10 5 1 1 2 5 93 1 172
2019 Prefer not to answer 74 10 2 4 4 0 6 89 8 48
2018 Heterosexual 72 15 6 0 2 1 4 92 2 174
2018 Prefer not to answer 60 20 11 0 6 0 4 83 6 31

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 70 17 4 3 3 1 2 89 7 172
2019 Prefer not to answer 71 10 10 0 6 0 2 83 6 48
2018 Heterosexual 79 11 6 1 1 0 2 92 2 171
2018 Prefer not to answer 58 16 4 13 9 0 0 75 21 31

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 60 23 9 5 2 0 1 84 7 171
2019 Prefer not to answer 60 22 10 6 2 0 0 81 8 48
2018 Heterosexual 58 25 11 5 1 0 1 83 6 174
2018 Prefer not to answer 46 23 21 3 7 0 0 69 10 30

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 60 21 8 7 4 1 1 82 11 171
2019 Prefer not to answer 49 29 4 13 6 0 0 77 19 48
2018 Heterosexual 62 20 10 7 1 0 1 83 7 174
2018 Prefer not to answer 42 26 10 7 16 0 0 68 23 30

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 49 13 9 3 1 1 24 83 5 172
2019 Prefer not to answer 64 5 6 2 0 0 24 90 3 47
2018 Heterosexual 55 8 9 3 1 1 23 84 5 174
2018 Prefer not to answer 52 15 10 3 0 0 20 84 4 30

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 76 16 2 3 1 1 2 95 4 171
2019 Prefer not to answer 79 10 0 4 0 0 7 95 5 47
2018 Heterosexual 75 16 3 2 1 0 3 94 2 173
2018 Prefer not to answer 69 10 14 4 0 0 3 82 4 30

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 69 12 7 7 3 0 2 83 10 172
2019 Prefer not to answer 68 13 6 6 4 0 2 83 11 48
2018 Heterosexual 69 13 6 5 3 0 4 85 9 174
2018 Prefer not to answer 68 11 6 7 3 0 6 83 10 30

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 59 23 11 5 1 1 1 83 6 170
2019 Prefer not to answer 60 21 8 4 4 0 2 83 9 48
2018 Heterosexual 52 25 14 5 1 0 3 79 6 174
2018 Prefer not to answer 53 17 13 7 3 0 7 76 11 30

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 10 29 41 19 2 0 0 38 21 172
2019 Prefer not to answer 17 19 34 21 10 0 0 36 31 48
2018 Heterosexual 8 24 51 15 2 0 0 32 17 177
2018 Prefer not to answer 10 18 43 20 8 0 0 28 29 31

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 4 21 38 22 15 0 0 37 25 171
2019 Prefer not to answer 18 17 37 13 13 2 0 26 36 48
2018 Heterosexual 3 18 43 28 8 0 0 36 21 177
2018 Prefer not to answer 6 20 36 31 7 0 0 38 25 31

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 21 43 22 8 4 2 0 65 13 171
2019 Prefer not to answer 10 52 25 8 4 0 0 62 12 47
2018 Heterosexual 16 53 24 5 0 2 0 70 5 177
2018 Prefer not to answer 16 38 26 14 3 3 0 56 18 31

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 17 43 21 13 5 0 0 61 18 172
2019 Prefer not to answer 18 28 23 21 10 0 0 46 31 48
2018 Heterosexual 18 47 20 12 1 1 0 66 14 176
2018 Prefer not to answer 13 29 30 13 15 0 0 42 28 31
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 9 91 170
2019 Prefer not to answer 10 90 48

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 73 27 15

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 45 37 9 9 0 0 0 82 9 11
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 40 28 15 8 4 3 1 42 58 172
2019 Prefer not to answer 38 35 10 2 14 0 0 38 62 48
2018 Heterosexual 45 28 16 4 6 0 1 46 54 177
2018 Prefer not to answer 41 24 23 9 3 0 0 41 59 31

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 57 43 96
2019 Prefer not to answer 63 37 30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 63 37 96
2019 Prefer not to answer 54 46 30
2018 Heterosexual 70 30 93

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 26 26 16 14 7 1 10 59 24 96
2019 Prefer not to answer 17 19 16 17 17 3 10 41 40 30
2018 Heterosexual 32 35 10 10 4 1 8 73 16 94

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 11 12 9 13 19 3 32 36 50 96
2019 Prefer not to answer 13 4 13 10 29 6 24 24 57 30
2018 Heterosexual 9 13 11 13 10 4 39 40 41 95

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 55 9 11 6 4 1 13 75 12 172
2019 Prefer not to answer 48 6 2 15 12 0 17 66 32 48
2018 Heterosexual 56 12 10 1 4 2 15 82 6 175
2018 Prefer not to answer 54 6 3 7 16 0 14 70 27 31
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