2019 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 59 8 8 8 0 0 75 17 12
2019 Not a person with a disability 45 44 6 3 2 0 0 89 5 221
2017 Person with a disability 47 45 8 0 0 0 0 92 0 12
2017 Not a person with a disability 39 46 8 6 2 0 0 85 8 262
2008 Person with a disability 50 31 6 0 13 0 0 81 13 16
2008 Not a person with a disability 66 27 3 3 0 0 0 93 4 325

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 75 8 0 8 8 0 0 83 17 12
2019 Not a person with a disability 62 28 3 6 1 0 0 90 7 222
2017 Person with a disability 47 42 0 12 0 0 0 88 12 12
2017 Not a person with a disability 56 34 4 6 0 0 0 90 6 262
2008 Person with a disability 69 19 0 6 0 0 6 93 7 16
2008 Not a person with a disability 75 19 2 2 1 0 0 94 3 326

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 33 16 0 25 0 0 59 25 12
2019 Not a person with a disability 44 35 8 10 4 0 0 78 14 221
2017 Person with a disability 51 15 8 19 8 0 0 66 26 12
2017 Not a person with a disability 42 33 10 10 5 0 0 75 15 262

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 50 8 17 17 0 0 58 34 12
2019 Not a person with a disability 28 48 12 11 1 0 0 76 12 221
2017 Person with a disability 13 60 27 0 0 0 0 73 0 12
2017 Not a person with a disability 29 48 11 8 4 0 0 78 11 262
2008 Person with a disability 19 44 31 6 0 0 0 63 6 16
2008 Not a person with a disability 36 47 12 3 2 0 0 83 5 326

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 34 25 17 8 0 0 50 25 12
2019 Not a person with a disability 47 37 10 4 1 0 0 85 5 219
2017 Person with a disability 35 34 19 12 0 0 0 69 12 12
2017 Not a person with a disability 48 42 4 5 1 0 0 90 6 258

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 25 0 25 16 0 0 58 42 12
2019 Not a person with a disability 39 39 12 5 4 0 0 79 9 221
2017 Person with a disability 14 64 22 0 0 0 0 78 0 12
2017 Not a person with a disability 33 37 15 10 4 0 1 71 14 261

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 58 8 8 8 0 0 75 17 12
2019 Not a person with a disability 33 49 10 6 2 0 0 82 8 222
2017 Person with a disability 43 22 20 14 0 0 0 66 14 12
2017 Not a person with a disability 35 43 13 7 1 0 0 78 8 262
2008 Person with a disability 19 38 25 13 6 0 0 56 19 16
2008 Not a person with a disability 29 52 13 5 1 0 0 82 6 325

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 50 17 25 0 0 0 58 25 12
2019 Not a person with a disability 25 49 16 7 4 0 0 73 11 222
2017 Person with a disability 13 53 15 0 19 0 0 66 19 12
2017 Not a person with a disability 25 37 17 15 6 0 0 62 20 262

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 58 25 0 17 0 0 58 17 12
2019 Not a person with a disability 16 57 16 8 3 0 0 73 11 221
2017 Person with a disability 13 48 19 12 7 0 0 62 19 12
2017 Not a person with a disability 26 44 15 12 3 0 0 70 15 262

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 59 8 8 16 0 0 67 25 12
2019 Not a person with a disability 32 51 12 4 1 0 0 83 5 222
2017 Person with a disability 28 65 0 0 7 0 0 93 7 12
2017 Not a person with a disability 37 43 14 3 3 0 0 80 6 261
2008 Person with a disability 38 6 25 25 6 0 0 44 31 16
2008 Not a person with a disability 34 48 13 4 1 1 0 83 5 326

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 33 42 17 8 0 0 33 25 12
2019 Not a person with a disability 28 43 16 11 3 0 0 71 14 221
2017 Person with a disability 13 35 19 15 19 0 0 47 34 12
2017 Not a person with a disability 29 38 14 14 5 0 0 67 19 262

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 42 33 8 8 8 0 0 75 17 12
2019 Not a person with a disability 40 46 9 3 1 0 0 86 4 222
2017 Person with a disability 63 28 9 0 0 0 0 91 0 11
2017 Not a person with a disability 43 44 9 3 1 0 0 87 4 260

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 58 26 8 8 0 0 58 16 12
2019 Not a person with a disability 20 48 14 14 3 0 0 69 17 221
2017 Person with a disability 15 37 8 33 8 0 0 52 40 11
2017 Not a person with a disability 25 38 19 13 5 0 0 63 18 260

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 42 8 17 8 0 0 67 25 12
2019 Not a person with a disability 26 42 17 10 5 0 0 68 14 222
2017 Person with a disability 15 57 8 12 8 0 0 72 20 11
2017 Not a person with a disability 27 40 18 10 5 0 0 67 16 260

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 59 25 0 16 0 0 59 16 12
2019 Not a person with a disability 24 54 15 7 1 0 0 77 8 216
2017 Person with a disability 16 36 41 8 0 0 0 52 8 11
2017 Not a person with a disability 27 45 17 9 3 0 0 72 11 259

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 50 0 8 8 0 0 83 17 12
2019 Not a person with a disability 35 49 11 4 1 0 0 84 5 221
2017 Person with a disability 20 44 21 8 8 0 0 64 15 11
2017 Not a person with a disability 39 38 16 6 0 0 0 77 6 259
2008 Person with a disability 25 44 25 6 0 0 0 69 6 16
2008 Not a person with a disability 36 52 10 2 0 0 0 87 2 326

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 50 9 8 17 0 0 66 25 12
2019 Not a person with a disability 34 38 13 10 5 0 0 71 15 219
2017 Person with a disability 25 56 0 19 0 0 0 81 19 12
2017 Not a person with a disability 36 38 15 8 4 0 0 74 11 262
2008 Person with a disability 19 31 25 19 6 0 0 50 25 16
2008 Not a person with a disability 29 40 15 11 4 0 0 69 16 325

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 42 25 9 0 0 0 9 66 12
2019 Not a person with a disability 15 36 36 9 3 0 0 12 51 222
2017 Person with a disability 19 27 37 12 6 0 0 18 46 12
2017 Not a person with a disability 6 32 43 11 7 0 1 18 38 262
2008 Person with a disability 13 56 25 0 0 0 6 0 73 16
2008 Not a person with a disability 20 36 34 7 3 0 1 9 56 315

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 25 17 17 8 0 0 26 58 12
2019 Not a person with a disability 9 24 32 23 9 2 0 33 34 221
2017 Person with a disability 14 39 22 25 0 0 0 25 53 12
2017 Not a person with a disability 7 21 31 25 12 2 2 38 29 261
2008 Person with a disability 25 44 13 13 0 0 6 13 73 16
2008 Not a person with a disability 12 29 35 16 6 2 2 22 42 324

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 34 8 42 0 0 0 42 50 12
2019 Not a person with a disability 29 26 27 13 3 0 1 17 56 222
2017 Person with a disability 14 19 33 27 6 0 0 33 34 12
2017 Not a person with a disability 33 31 24 7 3 1 1 10 65 262
2008 Person with a disability 19 38 31 0 0 6 6 0 64 16
2008 Not a person with a disability 34 26 23 9 6 1 2 15 62 326

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 42 42 17 0 0 0 17 42 12
2019 Not a person with a disability 15 31 38 11 5 0 0 16 46 222
2017 Person with a disability 15 7 38 33 7 0 0 40 22 12
2017 Not a person with a disability 12 30 37 17 3 1 1 20 43 262
2008 Person with a disability 6 50 38 0 0 0 6 0 60 16
2008 Not a person with a disability 18 32 32 11 5 1 1 17 51 325

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 26 33 0 0 0 8 0 64 12
2019 Not a person with a disability 21 33 23 13 8 1 1 21 55 222
2017 Person with a disability 12 15 49 25 0 0 0 25 26 12
2017 Not a person with a disability 20 26 28 14 8 1 2 23 48 259
2008 Person with a disability 6 63 13 6 6 0 6 13 73 16
2008 Not a person with a disability 10 25 29 24 6 2 3 32 37 326

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 33 17 25 0 0 0 25 58 12
2019 Not a person with a disability 13 24 26 17 16 2 3 34 38 222
2017 Person with a disability 15 45 26 13 0 0 0 13 60 12
2017 Not a person with a disability 11 21 22 27 15 2 4 44 33 262
2008 Person with a disability 25 6 31 19 0 6 13 23 38 16
2008 Not a person with a disability 5 18 26 28 17 4 2 48 24 323

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 0 58 17 8 0 0 25 17 12
2019 Not a person with a disability 13 29 34 17 4 2 1 22 43 221
2017 Person with a disability 14 27 39 13 7 0 0 20 41 12
2017 Not a person with a disability 16 29 35 9 6 2 2 16 47 261

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 17 50 25 0 0 0 25 25 12
2019 Not a person with a disability 3 15 35 32 13 1 0 46 18 222
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 75 17 8 0 0 0 0 92 0 12
2019 Not a person with a disability 75 19 3 2 1 0 0 94 3 220
2017 Person with a disability 54 26 12 8 0 0 0 80 8 12
2017 Not a person with a disability 76 19 1 3 0 0 0 95 3 262
2008 Person with a disability 88 0 6 6 0 0 0 88 6 16
2008 Not a person with a disability 76 16 2 2 1 0 4 96 3 326

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 50 17 17 0 0 0 66 17 12
2019 Not a person with a disability 28 36 12 9 5 7 2 72 15 222
2017 Person with a disability 13 41 31 8 7 0 0 54 15 12
2017 Not a person with a disability 32 29 14 10 7 4 3 66 18 262

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 58 0 17 17 8 0 0 58 25 12
2019 Not a person with a disability 52 35 4 6 1 1 0 89 7 221
2017 Person with a disability 28 27 15 23 7 0 0 54 31 12
2017 Not a person with a disability 48 33 9 6 4 1 0 82 9 262

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 50 17 0 0 0 0 83 0 12
2019 Not a person with a disability 55 34 7 3 0 0 0 90 3 221
2017 Person with a disability 58 27 0 15 0 0 0 85 15 12
2017 Not a person with a disability 45 42 8 5 1 0 0 87 5 262

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 42 25 0 8 0 0 66 8 12
2019 Not a person with a disability 44 43 9 2 1 0 0 87 4 221
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 42 17 34 0 8 0 0 58 8 12
2019 Not a person with a disability 53 32 8 3 0 1 2 88 4 222

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 46 27 0 9 0 0 64 9 11
2019 Not a person with a disability 37 43 11 6 2 0 0 81 8 222
2017 Person with a disability 29 56 0 8 7 0 0 85 15 12
2017 Not a person with a disability 36 40 14 6 4 0 0 75 11 262
2008 Person with a disability 38 19 19 19 6 0 0 56 25 16
2008 Not a person with a disability 27 39 18 7 7 1 0 67 15 326

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 33 8 0 8 0 0 84 8 12
2019 Not a person with a disability 44 37 9 4 5 1 0 82 9 220
2017 Person with a disability 26 21 26 7 0 19 0 58 9 12
2017 Not a person with a disability 42 33 14 6 4 1 0 76 10 262
2008 Person with a disability 31 31 19 6 13 0 0 63 19 16
2008 Not a person with a disability 33 40 15 8 3 2 0 74 11 326

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 50 17 0 8 0 0 75 8 12
2019 Not a person with a disability 37 45 7 7 2 0 0 83 10 222
2017 Person with a disability 14 59 12 8 7 0 0 74 15 12
2017 Not a person with a disability 43 35 12 7 3 0 0 78 10 262
2008 Person with a disability 31 31 13 25 0 0 0 63 25 16
2008 Not a person with a disability 31 40 15 8 4 0 0 72 13 326

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 83 17 0 0 0 0 0 100 0 12
2019 Not a person with a disability 86 12 2 0 0 0 0 98 0 219
2017 Person with a disability 74 26 0 0 0 0 0 100 0 12
2017 Not a person with a disability 81 16 1 2 0 0 0 98 2 262
2008 Person with a disability 75 13 6 6 0 0 0 88 6 16
2008 Not a person with a disability 87 8 1 1 0 0 4 99 1 326

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 83 8 0 8 0 0 0 92 8 12
2019 Not a person with a disability 58 29 6 2 3 1 1 89 5 221
2017 Person with a disability 35 34 12 7 0 0 12 78 8 12
2017 Not a person with a disability 40 36 8 8 4 1 2 79 13 262

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 66 17 17 0 0 0 0 83 0 12
2019 Not a person with a disability 59 30 6 2 3 0 0 89 5 222
2017 Person with a disability 47 12 15 7 7 12 0 67 17 12
2017 Not a person with a disability 46 30 11 6 6 1 0 76 12 262

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 42 41 9 0 8 0 0 83 8 12
2019 Not a person with a disability 44 39 10 4 3 0 0 83 7 222
2017 Person with a disability 59 7 19 0 7 7 0 71 8 12
2017 Not a person with a disability 43 31 14 7 5 0 0 74 12 261
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 41 17 34 8 0 0 41 42 12
2019 Not a person with a disability 14 44 19 12 4 6 0 62 17 221
2017 Person with a disability 25 22 19 15 7 12 0 54 25 12
2017 Not a person with a disability 23 41 18 7 5 6 0 68 13 262

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 41 34 8 8 0 0 50 17 12
2019 Not a person with a disability 18 37 24 13 5 2 0 57 19 221
2017 Person with a disability 18 22 26 15 7 12 0 45 25 12
2017 Not a person with a disability 22 42 21 9 5 1 0 64 14 261
2008 Person with a disability 6 44 19 19 13 0 0 50 31 16
2008 Not a person with a disability 14 44 23 11 6 2 0 59 18 326

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 42 25 17 8 0 0 50 25 12
2019 Not a person with a disability 8 39 27 14 5 6 0 50 21 221
2017 Person with a disability 18 22 15 26 7 12 0 44 38 12
2017 Not a person with a disability 13 36 28 13 4 6 0 53 18 260
2008 Person with a disability 6 38 25 25 6 0 0 44 31 16
2008 Not a person with a disability 9 41 26 16 5 3 0 52 22 326

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 8 42 25 17 0 0 17 41 12
2019 Not a person with a disability 10 47 23 12 7 2 0 58 19 222
2017 Person with a disability 18 22 35 7 19 0 0 39 26 12
2017 Not a person with a disability 21 42 23 8 3 2 0 64 12 261
2008 Person with a disability 0 40 27 27 7 0 0 40 33 15
2008 Not a person with a disability 16 45 21 15 4 0 0 61 18 326

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 34 33 8 8 0 0 50 17 12
2019 Not a person with a disability 46 31 15 4 0 2 0 80 5 219
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 59 17 8 16 0 0 59 25 12
2019 Not a person with a disability 20 55 13 10 0 0 0 76 10 222
2017 Person with a disability 18 60 15 7 0 0 0 78 7 12
2017 Not a person with a disability 28 50 13 5 3 0 0 79 8 262

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 17 41 26 17 0 0 17 42 12
2019 Not a person with a disability 12 37 30 17 3 1 0 50 20 222

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 9 45 9 37 0 0 0 54 37 11
2019 Not a person with a disability 19 44 16 14 6 2 0 64 20 222
2017 Person with a disability 33 46 7 15 0 0 0 78 15 12
2017 Not a person with a disability 34 39 12 12 1 2 0 75 13 262
2008 Person with a disability 19 31 19 19 13 0 0 50 31 16
2008 Not a person with a disability 31 44 11 10 3 2 0 76 13 326

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 33 42 25 0 0 0 33 25 12
2019 Not a person with a disability 21 45 21 9 2 1 0 67 12 220

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 17 17 0 34 8 8 40 40 12
2019 Not a person with a disability 8 21 21 17 11 17 5 37 36 222
2017 Person with a disability 6 23 37 15 19 0 0 29 34 12
2017 Not a person with a disability 11 25 23 13 12 9 6 43 30 262

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 50 25 8 16 0 0 50 25 12
2019 Not a person with a disability 17 51 18 8 4 2 0 70 12 221
2017 Person with a disability 6 55 8 19 12 0 0 61 31 12
2017 Not a person with a disability 29 44 18 7 3 0 0 72 9 262
2008 Person with a disability 13 50 25 6 6 0 0 63 13 16
2008 Not a person with a disability 27 44 17 9 2 1 0 72 11 324

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 42 17 0 33 8 0 45 36 12
2019 Not a person with a disability 17 31 18 19 11 2 2 50 31 222
2017 Person with a disability 0 14 8 31 34 7 6 16 75 12
2017 Not a person with a disability 14 29 17 21 13 3 2 46 36 262
2008 Person with a disability 6 6 31 31 25 0 0 13 56 16
2008 Not a person with a disability 9 36 17 22 10 2 3 48 34 325

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 33 9 8 8 0 8 72 18 12
2019 Not a person with a disability 49 22 14 6 4 0 4 74 11 220

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 75 0 8 0 8 8 0 82 9 12
2019 Not a person with a disability 61 12 9 4 4 2 9 81 9 222

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 25 17 8 8 8 0 63 18 12
2019 Not a person with a disability 46 27 14 7 2 1 3 76 9 221

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 42 17 17 8 8 8 0 63 18 12
2019 Not a person with a disability 42 27 10 10 4 2 5 73 16 218

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 25 17 25 17 8 0 36 45 12
2019 Not a person with a disability 25 17 15 14 24 1 4 44 40 220

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 84 0 0 8 8 0 0 84 16 12
2019 Not a person with a disability 75 10 6 3 2 0 5 88 5 220

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 75 0 0 0 17 8 0 82 18 12
2019 Not a person with a disability 76 10 3 3 2 2 5 91 5 221

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 59 8 0 0 17 16 0 80 20 12
2019 Not a person with a disability 78 7 1 0 0 1 12 98 1 219

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 59 8 17 8 8 0 64 27 12
2019 Not a person with a disability 17 46 25 7 3 2 0 64 10 221
2017 Person with a disability 6 44 12 23 7 7 0 54 33 12
2017 Not a person with a disability 18 37 27 10 5 2 0 57 15 262

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 50 16 8 8 0 0 67 17 12
2019 Not a person with a disability 29 43 17 8 2 1 0 73 10 221
2017 Person with a disability 20 61 0 12 7 0 0 81 19 12
2017 Not a person with a disability 30 54 9 5 1 1 0 85 6 261

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 50 8 8 8 0 0 75 17 12
2019 Not a person with a disability 33 48 10 4 1 3 0 85 5 220
2017 Person with a disability 14 44 35 0 7 0 0 58 7 12
2017 Not a person with a disability 34 46 13 3 1 2 0 82 5 261

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 59 8 17 0 0 0 75 17 12
2019 Not a person with a disability 42 46 8 3 1 0 0 88 4 221
2017 Person with a disability 20 46 15 12 7 0 0 66 19 12
2017 Not a person with a disability 38 46 10 4 2 0 0 84 6 261
2008 Person with a disability 13 50 6 19 13 0 0 63 31 16
2008 Not a person with a disability 28 54 11 5 2 0 0 82 7 325

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 25 25 17 16 0 0 42 33 12
2019 Not a person with a disability 36 40 14 7 3 0 0 76 10 219
2017 Person with a disability 20 45 8 12 7 7 0 71 20 12
2017 Not a person with a disability 33 33 20 9 3 1 0 67 13 262

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 9 41 17 17 16 0 0 50 33 12
2019 Not a person with a disability 34 41 16 5 3 1 0 76 8 220
2017 Person with a disability 20 53 8 12 7 0 0 74 19 12
2017 Not a person with a disability 33 35 21 7 3 0 0 69 10 262
2008 Person with a disability 6 50 25 6 13 0 0 56 19 16
2008 Not a person with a disability 25 47 18 9 2 0 0 72 10 326

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 50 25 17 8 0 0 50 25 12
2019 Not a person with a disability 35 26 21 9 7 2 1 62 16 221
2017 Person with a disability 14 51 8 0 19 7 0 71 20 12
2017 Not a person with a disability 32 23 20 12 6 7 0 59 19 261
2008 Person with a disability 19 13 38 13 13 6 0 33 27 16
2008 Not a person with a disability 25 34 18 11 4 7 1 64 17 326
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Person with a disability 25 25 50 12
2019 Not a person with a disability 26 42 31 221
2017 Person with a disability 27 22 52 12
2017 Not a person with a disability 28 43 29 262
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 58 16 0 17 0 0 66 17 12
2019 Not a person with a disability 22 47 13 11 4 0 3 71 15 221

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 50 17 0 8 17 0 70 10 12
2019 Not a person with a disability 43 38 8 2 0 5 3 89 3 222
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 17 25 17 8 25 8 25 37 12
2019 Not a person with a disability 13 15 15 5 3 37 13 55 15 220
2017 Person with a disability 14 34 12 7 19 14 0 56 31 12
2017 Not a person with a disability 12 19 18 5 4 31 11 53 16 261

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 25 25 17 8 17 0 40 30 12
2019 Not a person with a disability 26 43 14 5 3 9 0 75 9 222
2017 Person with a disability 14 41 23 7 7 8 0 59 16 12
2017 Not a person with a disability 24 46 15 7 2 5 0 74 9 261
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 17 33 8 0 34 0 38 13 12
2019 Not a person with a disability 12 16 15 2 2 45 8 59 9 220
2017 Person with a disability 6 34 12 15 19 14 0 47 39 12
2017 Not a person with a disability 13 20 16 3 2 35 10 61 9 262

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 25 33 8 0 25 0 45 11 12
2019 Not a person with a disability 24 39 15 3 2 15 1 76 6 221
2017 Person with a disability 6 41 12 7 7 27 0 64 20 12
2017 Not a person with a disability 24 41 20 3 1 9 1 73 5 259
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 25 25 0 17 0 0 58 17 12
2019 Not a person with a disability 39 29 17 5 9 0 1 69 14 221
2017 Person with a disability 32 34 34 0 0 0 0 66 0 12
2017 Not a person with a disability 40 20 17 9 9 0 4 64 19 261

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 0 34 33 16 0 0 17 50 12
2019 Not a person with a disability 15 19 32 19 14 0 0 34 33 222
2017 Person with a disability 6 34 26 19 16 0 0 40 35 12
2017 Not a person with a disability 12 28 33 18 9 0 0 40 27 262

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 9 9 64 18 0 0 0 18 18 11
2019 Not a person with a disability 11 22 27 23 16 0 0 33 39 222
2017 Person with a disability 14 58 13 8 8 0 0 71 16 11
2017 Not a person with a disability 12 27 31 21 9 0 0 39 31 262

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 17 17 26 33 8 0 18 64 12
2019 Not a person with a disability 16 21 23 21 19 0 1 37 40 222
2017 Person with a disability 6 30 22 34 8 0 0 36 42 12
2017 Not a person with a disability 19 21 29 19 11 0 0 40 31 260

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 25 41 17 0 0 0 42 17 12
2019 Not a person with a disability 38 24 21 8 7 0 2 63 16 220
2017 Person with a disability 13 34 27 19 0 0 7 50 21 12
2017 Not a person with a disability 37 25 21 9 4 0 5 65 13 258

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 0 17 42 0 0 0 41 42 12
2019 Not a person with a disability 31 25 25 12 7 0 0 56 19 222
2017 Person with a disability 25 53 15 0 8 0 0 78 8 12
2017 Not a person with a disability 24 31 22 14 8 0 1 55 22 261

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 26 41 8 8 0 0 42 17 12
2019 Not a person with a disability 18 38 25 12 6 1 0 56 18 222
2017 Person with a disability 21 19 19 34 7 0 0 40 41 12
2017 Not a person with a disability 20 33 31 11 4 0 1 54 15 261

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 25 25 25 8 0 0 42 33 12
2019 Not a person with a disability 11 30 31 19 9 0 0 41 28 222
2017 Person with a disability 13 7 42 30 7 0 0 20 37 12
2017 Not a person with a disability 16 28 30 16 9 0 0 45 25 262

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 34 17 25 8 0 0 50 33 12
2019 Not a person with a disability 20 32 22 17 8 0 0 53 25 222
2017 Person with a disability 21 18 8 38 14 0 0 40 53 12
2017 Not a person with a disability 21 32 21 21 5 0 0 53 26 262

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 59 25 8 0 0 0 67 8 12
2019 Not a person with a disability 40 31 17 5 7 0 0 71 12 221

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 42 25 17 8 0 0 50 25 12
2019 Not a person with a disability 26 31 24 16 4 0 0 57 20 219
2017 Person with a disability 6 26 34 8 26 0 0 32 34 12
2017 Not a person with a disability 21 36 22 14 6 0 1 58 20 262

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 17 50 8 8 0 0 34 17 12
2019 Not a person with a disability 57 20 11 6 6 0 0 77 12 221
2017 Person with a disability 58 20 7 8 0 0 7 84 8 12
2017 Not a person with a disability 57 22 13 6 2 0 1 79 8 261

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 25 33 8 0 0 0 59 8 12
2019 Not a person with a disability 77 10 3 1 2 2 5 94 3 222

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 17 25 0 8 0 0 66 8 12
2019 Not a person with a disability 72 15 4 3 3 1 2 90 6 222
2017 Person with a disability 52 22 0 12 15 0 0 74 26 12
2017 Not a person with a disability 71 8 5 7 3 1 5 84 10 261

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 42 25 17 17 0 0 0 67 17 12
2019 Not a person with a disability 61 23 8 5 2 0 1 85 7 221
2017 Person with a disability 39 34 12 7 8 0 0 73 15 12
2017 Not a person with a disability 57 23 9 7 1 0 2 83 9 261

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 17 8 17 8 0 0 66 25 12
2019 Not a person with a disability 57 22 7 8 4 0 0 80 13 220
2017 Person with a disability 66 8 12 0 15 0 0 74 15 12
2017 Not a person with a disability 57 17 8 10 5 0 2 76 15 260

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 42 8 17 9 0 0 25 66 12 12
2019 Not a person with a disability 53 12 9 2 0 1 23 85 4 221
2017 Person with a disability 39 16 7 0 9 0 29 78 12 11
2017 Not a person with a disability 51 10 5 4 1 0 30 87 6 261

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 75 8 8 0 0 0 8 91 0 12
2019 Not a person with a disability 77 14 1 3 0 0 4 95 4 221
2017 Person with a disability 72 28 0 0 0 0 0 100 0 11
2017 Not a person with a disability 71 14 6 2 0 0 6 91 3 261

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 75 0 8 8 8 0 0 75 16 12
2019 Not a person with a disability 70 12 7 7 3 0 2 83 10 222
2017 Person with a disability 65 12 0 12 12 0 0 77 23 12
2017 Not a person with a disability 64 11 8 7 6 0 4 78 13 261

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 33 8 8 0 0 0 84 8 12
2019 Not a person with a disability 59 23 10 4 2 0 1 83 6 220
2017 Person with a disability 43 38 12 7 0 0 0 81 7 12
2017 Not a person with a disability 51 25 15 5 1 0 3 78 7 260

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 0 58 42 0 0 0 0 42 12
2019 Not a person with a disability 12 28 37 19 4 0 0 40 23 222
2017 Person with a disability 12 14 40 27 0 7 0 27 29 12
2017 Not a person with a disability 9 27 43 17 4 0 0 36 21 262

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 25 41 0 0 0 0 0 59 12
2019 Not a person with a disability 7 20 37 21 15 0 0 36 27 220
2017 Person with a disability 8 27 40 25 0 0 0 25 35 12
2017 Not a person with a disability 3 21 38 25 12 0 0 38 24 262

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 25 41 17 16 0 0 25 34 12
2019 Not a person with a disability 19 46 22 8 4 2 0 66 12 220
2017 Person with a disability 13 60 12 0 15 0 0 74 15 12
2017 Not a person with a disability 18 50 23 5 2 1 0 69 7 262

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 25 25 26 25 0 0 25 50 12
2019 Not a person with a disability 19 40 20 13 7 0 0 59 20 222
2017 Person with a disability 13 27 8 31 22 0 0 39 53 12
2017 Not a person with a disability 13 48 17 15 5 2 0 62 20 261
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 41 59 12
2019 Not a person with a disability 8 92 220
2017 Not a person with a disability 9 91 262
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 42 34 8 8 8 0 0 42 58 12
2019 Not a person with a disability 40 30 15 6 6 3 0 41 59 222
2017 Person with a disability 45 55 0 0 0 0 0 45 55 12
2017 Not a person with a disability 45 20 16 7 8 3 1 46 54 262

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 25 0 17 16 0 8 64 36 12
2019 Not a person with a disability 56 8 9 8 5 1 13 74 15 222
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