2019 Public Service Employee Survey Results for Courts Administration Service by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	41	5	9	4	82	13	228
2019	First official language - French	51	36	4	7	2	87	9	212
2017	First official language - English	28	42	4	18	7	70	25	178
2017	First official language - French	32	48	6	11	3	81	14	172
2014	First official language - English	23	45	4	18	10	68	28	212
2014	First official language - French	25	41	10	20	5	66	24	200
2011	First official language - English	39	47	3	10	1	86	11	232
2011	First official language - French	39	47	6	7	1	86	8	232
2008	First official language - English	40	42	5	11	3	81	14	214
2008	First official language - French	35	44	6	11	4	79	15	218

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	68	25	3	3	1	0	93	3	229
2019	First official language - French	48	26	9	15	2	1	74	17	211
2017	First official language - English	70	23	4	3	1	0	92	4	178
2017	First official language - French	36	38	12	11	2	1	76	13	172
2014	First official language - English	68	21	5	4	2	0	90	5	212
2014	First official language - French	40	32	9	13	3	2	74	17	200
2011	First official language - English	72	18	4	2	2	1	92	4	232
2011	First official language - French	43	34	11	7	5	1	77	12	231
2008	First official language - English	71	18	3	5	1	0	91	7	213
2008	First official language - French	39	35	8	13	4	0	75	17	218

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	34	3	11	5	0	0	82	15	230
2019	First official language - French	47	33	6	10	4	0	0	80	14	209
2017	First official language - English	44	35	6	10	5	0	0	79	15	178
2017	First official language - French	37	39	11	8	4	1	0	77	13	172
2014	First official language - English	45	34	6	11	4	0	0	79	15	210
2014	First official language - French	38	40	7	11	3	0	0	78	14	199
2011	First official language - English	45	32	7	12	4	0	0	77	16	231
2011	First official language - French	40	39	9	6	4	0	1	80	11	231

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	29	35	11	16	8	0	0	65	24	228
2019	First official language - French	35	37	12	10	4	1	1	73	14	211
2018	First official language - English	34	38	8	13	7	0	0	72	20	224
2018	First official language - French	27	45	10	8	8	0	1	73	16	211
2017	First official language - English	31	34	10	17	7	0	0	66	24	178
2017	First official language - French	26	40	15	9	8	0	1	67	18	172
2014	First official language - English	20	34	13	19	14	0	0	54	33	212
2014	First official language - French	14	28	23	19	14	0	1	43	34	199
2011	First official language - English	25	38	10	15	11	0	1	64	26	231
2011	First official language - French	26	39	13	10	9	0	2	67	19	232
2008	First official language - English	26	40	9	13	10	0	1	67	23	214
2008	First official language - French	23	40	14	16	5	0	1	65	21	218

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	38	7	8	2	1	0	82	11	228
2019	First official language - French	50	35	8	5	2	0	1	85	6	210
2017	First official language - English	42	40	7	8	3	0	0	82	11	177
2017	First official language - French	37	46	7	6	3	0	1	84	9	171
2014	First official language - English	34	40	15	8	2	1	0	75	10	212
2014	First official language - French	31	48	13	5	3	0	0	79	8	200

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	29	10	11	7	0	0	72	18	229
2019	First official language - French	47	32	11	5	2	2	1	82	7	211
2018	First official language - English	48	28	9	7	8	0	0	76	15	226
2018	First official language - French	45	35	7	6	4	2	1	82	10	212
2017	First official language - English	41	31	13	9	6	1	1	72	15	178
2017	First official language - French	38	36	12	9	4	0	0	75	13	172
2014	First official language - English	37	28	17	9	6	1	1	67	15	212
2014	First official language - French	20	35	25	9	7	1	3	57	17	200
2011	First official language - English	40	31	12	10	5	0	1	72	15	230
2011	First official language - French	34	34	17	6	6	1	2	69	13	232

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	36	10	3	4	0	83	8	230
2019	First official language - French	45	36	11	4	4	0	81	8	212
2018	First official language - English	41	39	11	5	4	0	80	9	225
2018	First official language - French	42	38	11	6	3	1	80	9	211
2017	First official language - English	30	50	11	4	4	0	81	8	178
2017	First official language - French	28	51	12	6	4	0	79	9	171
2014	First official language - English	33	45	9	9	3	0	78	13	212
2014	First official language - French	20	45	21	9	5	0	65	14	200
2011	First official language - English	37	42	9	7	6	0	79	13	230
2011	First official language - French	34	39	16	7	4	0	73	11	231
2008	First official language - English	41	39	5	8	6	0	81	14	211
2008	First official language - French	36	36	17	6	5	0	72	12	216

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	36	10	11	9	1	0	70	20	230
2019	First official language - French	37	32	14	11	5	0	1	70	16	212
2018	First official language - English	34	32	11	10	10	1	1	68	21	226
2018	First official language - French	35	31	16	11	4	1	2	68	16	212
2017	First official language - English	26	38	12	15	8	1	0	65	23	178
2017	First official language - French	27	35	23	8	6	0	0	62	15	172
2014	First official language - English	27	37	9	13	13	0	0	65	26	211
2014	First official language - French	17	34	19	18	11	0	0	51	29	200
2011	First official language - English	27	37	12	11	10	3	0	66	22	232
2011	First official language - French	26	33	20	14	7	0	0	59	21	231

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	36	9	12	5	0	75	17	230
2019	First official language - French	37	38	14	8	3	0	75	11	212
2018	First official language - English	39	38	10	9	4	0	77	13	226
2018	First official language - French	31	44	15	5	3	0	76	9	212
2017	First official language - English	34	40	13	8	4	1	74	13	178
2017	First official language - French	29	44	19	6	3	0	73	8	172

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	33	5	3	1	0	0	90	4	228
2019	First official language - French	55	31	9	4	2	0	0	86	5	210
2018	First official language - English	54	36	7	2	1	1	0	90	3	226
2018	First official language - French	50	36	8	2	1	2	0	88	3	212
2017	First official language - English	48	39	7	4	2	0	0	87	6	178
2017	First official language - French	39	46	8	5	1	0	1	86	6	172
2014	First official language - English	46	32	11	6	2	1	1	80	8	212
2014	First official language - French	33	42	14	7	3	0	0	76	10	200
2011	First official language - English	48	36	7	4	3	1	0	85	7	231
2011	First official language - French	42	38	11	5	2	1	0	82	7	231
2008	First official language - English	54	29	8	5	2	1	0	85	7	213
2008	First official language - French	40	35	15	5	4	2	0	76	9	218

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	32	12	8	10	0	0	70	18	230
2019	First official language - French	43	33	10	8	6	0	0	75	14	212
2018	First official language - English	42	30	7	9	10	1	1	73	20	222
2018	First official language - French	39	35	11	8	6	1	0	75	14	212
2017	First official language - English	31	32	16	11	9	0	0	63	21	178
2017	First official language - French	30	41	13	8	8	0	0	71	16	172

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	64	25	6	3	1	0	0	89	4	230
2019	First official language - French	62	27	7	3	2	0	0	88	5	210
2018	First official language - English	60	30	5	3	1	1	0	90	4	225
2018	First official language - French	57	31	8	1	2	0	1	88	4	208
2017	First official language - English	62	30	4	1	2	0	0	92	4	177
2017	First official language - French	51	36	8	3	2	0	0	88	5	172
2014	First official language - English	71	21	5	1	1	0	0	93	2	212
2014	First official language - French	54	34	9	2	1	0	1	88	3	200
2011	First official language - English	68	23	6	1	2	0	0	92	2	231
2011	First official language - French	55	33	9	3	1	0	0	87	4	232

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	35	10	15	7	1	2	67	23	230
2019	First official language - French	40	30	15	8	7	0	0	70	15	212
2018	First official language - English	35	36	9	10	9	2	0	72	19	226
2018	First official language - French	37	31	12	9	9	1	1	69	19	212
2017	First official language - English	31	40	12	10	7	1	0	71	17	177
2017	First official language - French	27	40	18	9	5	1	0	67	15	172
2014	First official language - English	21	39	14	15	10	1	0	61	25	212
2014	First official language - French	14	35	23	14	13	0	0	49	27	200
2011	First official language - English	29	34	16	11	8	2	1	64	19	232
2011	First official language - French	30	34	14	14	7	0	0	64	22	232

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	29	14	10	7	0	1	70	17	230
2019	First official language - French	43	32	11	6	7	0	1	76	13	211
2018	First official language - English	38	28	15	9	9	1	0	67	18	224
2018	First official language - French	40	32	11	8	7	0	1	74	15	210
2017	First official language - English	36	30	13	10	9	1	1	67	20	177
2017	First official language - French	32	37	14	13	4	1	0	69	17	172
2014	First official language - English	33	31	17	12	7	1	0	65	19	212
2014	First official language - French	20	36	18	13	12	0	1	56	25	200

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	36	13	9	7	0	0	71	16	226
2019	First official language - French	44	35	9	7	4	1	0	79	12	207
2018	First official language - English	40	31	11	7	9	1	0	72	17	226
2018	First official language - French	40	38	9	6	6	0	0	79	12	212
2017	First official language - English	37	33	12	11	6	1	1	71	17	177
2017	First official language - French	28	45	18	6	3	0	0	74	9	172
2014	First official language - English	31	37	14	10	8	0	0	68	18	212
2014	First official language - French	18	33	25	16	8	0	1	51	24	200
2011	First official language - English	45	34	10	7	3	1	0	79	10	230
2011	First official language - French	36	35	14	10	4	0	0	72	14	231

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	35	12	5	1	0	0	82	6	230
2019	First official language - French	52	34	8	4	2	0	0	86	6	212
2018	First official language - English	45	37	10	4	3	1	1	83	7	226
2018	First official language - French	50	38	7	3	3	0	0	87	6	210
2017	First official language - English	44	43	6	4	3	0	1	87	7	176
2017	First official language - French	37	47	10	4	2	0	0	84	6	172
2014	First official language - English	43	40	9	6	2	0	0	83	8	212
2014	First official language - French	29	48	11	9	3	0	1	77	11	200
2011	First official language - English	48	36	6	7	3	0	0	84	9	230
2011	First official language - French	35	45	13	4	3	0	0	80	7	232
2008	First official language - English	41	44	5	7	3	0	0	85	10	213
2008	First official language - French	39	39	12	8	2	0	0	78	10	217

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	28	19	6	5	1	0	70	11	230
2019	First official language - French	39	35	17	5	5	0	0	73	10	209
2018	First official language - English	37	33	17	6	5	1	0	71	11	226
2018	First official language - French	32	35	15	11	4	1	1	69	15	212
2017	First official language - English	36	36	18	4	4	1	1	74	8	178
2017	First official language - French	36	36	15	8	4	0	1	72	13	171
2014	First official language - English	38	30	21	6	5	0	0	68	11	211
2014	First official language - French	35	35	17	7	6	0	0	70	13	200
2011	First official language - English	35	38	16	8	2	1	1	74	10	231
2011	First official language - French	39	35	14	7	3	1	0	75	11	231
2008	First official language - English	31	31	19	11	7	0	1	63	18	214
2008	First official language - French	24	35	22	15	3	0	0	60	18	218

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	8	20	33	23	14	2	1	37	29	228
2019	First official language - French	9	25	29	18	17	1	1	35	35	211
2018	First official language - English	9	20	26	20	18	4	3	41	31	225
2018	First official language - French	10	23	29	19	13	2	4	34	35	211
2017	First official language - English	10	15	37	21	12	2	4	34	26	177
2017	First official language - French	13	21	29	21	9	1	5	32	37	171
2014	First official language - English	9	16	36	19	14	1	5	35	26	212
2014	First official language - French	13	29	34	14	5	1	3	20	44	199
2011	First official language - English	8	14	30	28	15	1	4	45	23	231
2011	First official language - French	10	27	29	19	8	2	5	29	40	231
2008	First official language - English	8	18	32	21	17	1	3	39	28	212
2008	First official language - French	8	34	34	16	4	1	3	21	44	217

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	15	22	23	24	3	3	50	27	227
2019	First official language - French	7	17	26	21	23	5	2	47	25	211
2018	First official language - English	9	16	24	21	24	3	4	47	27	225
2018	First official language - French	7	19	27	22	16	6	4	42	29	209
2017	First official language - English	9	19	26	20	19	2	5	43	30	177
2017	First official language - French	13	18	32	18	6	6	7	28	36	171
2014	First official language - English	11	12	30	22	15	5	6	41	25	212
2014	First official language - French	16	29	25	15	5	4	7	22	50	199
2011	First official language - English	7	16	22	21	23	5	7	49	27	231
2011	First official language - French	8	26	25	20	12	2	7	36	37	231
2008	First official language - English	12	16	25	22	17	1	6	42	31	213
2008	First official language - French	18	33	21	16	6	2	3	23	54	215

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	9	16	24	22	24	3	3	49	26	226
2019	First official language - French	9	14	24	20	23	8	2	48	26	211
2018	First official language - English	8	16	20	20	24	7	5	49	28	224
2018	First official language - French	8	17	24	21	17	3	9	44	28	209
2017	First official language - English	6	19	23	22	23	0	8	48	27	176
2017	First official language - French	11	19	27	21	9	3	10	34	35	171
2014	First official language - English	12	17	24	24	14	2	8	42	32	212
2014	First official language - French	18	26	22	16	8	5	5	27	49	198
2011	First official language - English	12	15	24	18	18	2	11	41	32	232
2011	First official language - French	14	21	26	17	10	5	7	31	39	231
2008	First official language - English	13	14	30	17	17	3	7	38	29	213
2008	First official language - French	11	29	31	18	6	2	2	25	42	217

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	4	8	25	36	23	2	2	61	12	226
2019	First official language - French	3	10	27	26	30	2	2	58	14	211
2018	First official language - English	3	13	24	25	30	3	3	58	17	224
2018	First official language - French	4	13	28	28	22	3	2	52	18	210
2017	First official language - English	4	10	32	29	21	0	3	52	15	175
2017	First official language - French	9	10	28	28	14	1	10	47	22	170
2014	First official language - English	5	13	28	30	19	1	4	52	19	210
2014	First official language - French	13	15	27	32	8	2	3	42	30	197
2011	First official language - English	3	8	25	33	22	1	7	60	13	232
2011	First official language - French	6	16	32	24	16	2	5	42	23	229
2008	First official language - English	4	13	25	28	25	2	2	56	18	212
2008	First official language - French	10	19	35	25	8	0	2	35	29	216

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	13	15	25	19	22	3	3	44	29	229
2019	First official language - French	10	21	22	17	23	1	5	43	33	211
2018	First official language - English	16	17	24	17	18	4	4	38	36	224
2018	First official language - French	15	22	22	18	14	3	5	36	40	211
2017	First official language - English	19	23	26	11	16	2	3	28	45	176
2017	First official language - French	19	33	23	10	7	1	6	19	57	171
2014	First official language - English	22	22	26	13	11	1	5	26	46	212
2014	First official language - French	29	28	17	14	5	2	6	20	62	198
2011	First official language - English	12	14	28	20	17	1	7	41	29	231
2011	First official language - French	10	27	26	15	14	2	6	32	40	230
2008	First official language - English	18	20	24	15	19	1	2	36	40	213
2008	First official language - French	23	29	21	16	7	0	4	25	54	217

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	14	13	27	19	20	6	3	42	29	229
2019	First official language - French	13	14	26	20	20	4	2	43	29	210
2018	First official language - English	13	14	22	21	20	4	5	45	30	222
2018	First official language - French	12	23	29	16	12	3	5	30	38	211
2017	First official language - English	14	17	22	15	22	5	5	41	35	176
2017	First official language - French	17	20	30	16	6	4	6	25	41	169
2014	First official language - English	6	15	26	24	14	4	11	45	25	212
2014	First official language - French	17	23	25	16	8	2	8	27	45	198
2011	First official language - English	7	10	23	23	22	5	11	53	20	232
2011	First official language - French	13	20	24	22	11	3	7	36	37	231
2008	First official language - English	13	21	23	17	14	4	8	35	38	213
2008	First official language - French	25	26	25	13	5	3	3	19	54	216

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	12	18	24	21	21	3	2	44	31	229
2019	First official language - French	8	17	26	17	22	6	4	43	28	210
2018	First official language - English	8	19	24	19	19	6	3	43	30	222
2018	First official language - French	7	17	27	22	16	4	7	42	27	210
2017	First official language - English	11	15	27	17	21	3	6	41	28	176
2017	First official language - French	13	19	29	19	11	3	6	32	35	171
2014	First official language - English	14	16	32	18	11	2	7	32	33	211
2014	First official language - French	12	29	27	11	6	7	8	20	48	199

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	9	21	29	24	14	2	1	39	31	229
2019	First official language - French	13	15	25	20	23	2	2	45	29	211

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	75	16	4	3	0	1	1	93	3	228
2019	First official language - French	58	22	5	10	4	1	1	81	14	211
2017	First official language - English	69	19	7	4	0	0	0	89	5	178
2017	First official language - French	49	30	8	6	3	1	4	82	9	171
2014	First official language - English	72	15	5	4	1	0	3	90	5	211
2014	First official language - French	44	31	7	10	4	0	4	78	15	200
2011	First official language - English	72	17	5	4	1	1	1	90	5	231
2011	First official language - French	50	30	7	9	4	0	0	80	12	231
2008	First official language - English	63	19	5	5	2	0	6	88	8	212
2008	First official language - French	47	32	6	8	5	0	1	81	13	217

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	23	17	11	12	7	3	56	25	228
2019	First official language - French	31	27	16	11	7	6	3	64	19	211
2018	First official language - English	27	26	14	13	11	8	2	58	26	226
2018	First official language - French	29	28	17	8	3	7	7	66	14	209
2017	First official language - English	19	29	19	14	10	6	4	52	27	178
2017	First official language - French	19	29	20	13	9	3	8	54	24	170
2014	First official language - English	26	27	18	13	11	3	3	56	25	212
2014	First official language - French	16	28	23	10	14	5	4	48	27	199

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	26	8	9	11	1	0	72	20	228
2019	First official language - French	55	26	8	6	5	0	0	81	11	211
2018	First official language - English	45	23	9	11	10	1	1	69	22	224
2018	First official language - French	57	29	6	5	2	1	1	87	7	211
2017	First official language - English	36	35	8	10	11	1	0	71	21	177
2017	First official language - French	42	35	11	5	4	0	2	78	10	171
2014	First official language - English	41	26	8	11	13	2	0	68	24	212
2014	First official language - French	30	37	9	9	9	3	2	71	19	200

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	33	6	13	3	0	0	78	16	226
2019	First official language - French	55	32	6	5	2	0	0	87	7	211
2018	First official language - English	47	33	7	7	6	0	0	80	14	226
2018	First official language - French	53	33	8	3	1	1	1	87	4	209
2017	First official language - English	36	42	9	8	5	1	0	79	12	178
2017	First official language - French	30	46	10	7	4	1	2	79	11	172
2014	First official language - English	37	38	10	10	5	0	0	75	15	212
2014	First official language - French	30	41	17	7	5	0	0	71	13	198

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	35	13	6	5	1	0	77	11	227
2019	First official language - French	49	34	11	1	3	2	0	85	5	211
2018	First official language - English	44	37	9	3	5	2	1	83	8	227
2018	First official language - French	49	31	11	4	3	1	1	82	7	211

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	27	18	4	5	2	6	71	9	229
2019	First official language - French	47	24	14	4	5	1	4	75	10	212

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	26	13	7	8	1	2	71	15	229
2019	First official language - French	50	22	15	5	6	1	1	73	11	212
2018	First official language - English	40	32	5	7	10	3	2	76	19	226
2018	First official language - French	47	29	14	4	3	1	2	78	8	210
2017	First official language - English	37	33	10	11	7	1	0	72	19	177
2017	First official language - French	35	35	15	7	5	0	3	73	12	172
2014	First official language - English	35	31	10	13	8	0	2	68	22	212
2014	First official language - French	23	37	19	11	9	0	1	61	20	200
2011	First official language - English	34	28	11	15	8	2	2	65	24	230
2011	First official language - French	31	35	19	8	6	0	0	67	14	232
2008	First official language - English	27	35	11	13	11	1	1	64	25	214
2008	First official language - French	25	33	20	11	8	0	2	59	20	218

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	18	12	7	6	2	1	74	14	228
2019	First official language - French	52	29	10	2	4	2	1	83	6	212
2018	First official language - English	46	30	8	4	7	5	0	80	11	225
2018	First official language - French	52	25	11	4	3	2	3	81	7	210
2017	First official language - English	45	23	12	9	9	2	0	70	18	177
2017	First official language - French	47	31	12	3	3	2	2	81	7	172
2014	First official language - English	38	29	14	8	7	2	3	70	15	212
2014	First official language - French	26	39	14	10	7	1	2	68	18	200
2011	First official language - English	37	25	15	10	8	3	1	65	19	232
2011	First official language - French	32	40	16	3	7	1	1	73	11	232
2008	First official language - English	34	26	11	11	10	4	3	65	23	213
2008	First official language - French	24	40	18	8	7	2	1	66	15	217

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	19	9	11	7	1	1	73	18	225
2019	First official language - French	51	28	10	6	5	0	0	80	10	212
2018	First official language - English	48	31	8	3	8	1	1	80	11	225
2018	First official language - French	53	24	10	5	4	1	3	80	9	209
2017	First official language - English	48	26	10	9	7	1	0	74	16	177
2017	First official language - French	45	32	14	4	4	0	2	78	8	171
2014	First official language - English	33	33	11	11	9	0	3	68	21	210
2014	First official language - French	27	37	17	12	7	0	0	64	19	200
2011	First official language - English	41	26	13	13	7	0	1	67	20	232
2011	First official language - French	33	37	13	9	7	0	0	71	16	232
2008	First official language - English	31	37	9	9	10	2	1	71	20	214
2008	First official language - French	26	39	14	11	8	0	0	66	20	218

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	86	10	1	0	1	2	98	1	228
2019	First official language - French	80	14	2	2	1	0	95	3	211
2017	First official language - English	83	12	3	1	0	0	95	2	177
2017	First official language - French	77	14	3	2	2	3	93	4	172
2014	First official language - English	79	10	6	1	2	1	91	3	212
2014	First official language - French	69	24	3	1	3	0	93	4	200
2011	First official language - English	79	10	5	1	1	2	92	3	232
2011	First official language - French	68	23	4	1	3	0	92	5	231
2008	First official language - English	78	11	4	3	0	5	93	3	214
2008	First official language - French	78	14	3	3	1	0	93	4	218

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	20	9	6	3	3	5	81	10	229
2019	First official language - French	58	19	7	3	3	3	7	85	7	212
2017	First official language - English	48	21	11	5	11	2	3	72	16	178
2017	First official language - French	44	22	9	10	4	4	7	75	15	171
2014	First official language - English	43	19	15	6	7	5	6	70	14	212
2014	First official language - French	27	29	14	7	8	6	7	66	18	199
2011	First official language - English	44	22	9	10	9	3	3	70	20	232
2011	First official language - French	35	34	10	7	7	2	5	74	15	232

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	63	17	8	5	5	1	1	81	10	230
2019	First official language - French	62	22	9	4	3	1	0	84	6	212
2018	First official language - English	56	26	4	3	9	2	1	84	12	225
2018	First official language - French	63	18	8	3	4	1	2	84	7	209
2017	First official language - English	51	23	13	4	7	2	0	76	11	177
2017	First official language - French	54	25	12	2	4	2	2	82	6	171

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	25	8	7	7	0	1	77	15	230
2019	First official language - French	53	25	9	6	5	0	1	79	11	212
2018	First official language - English	52	24	11	3	9	1	1	77	12	225
2018	First official language - French	57	22	11	4	3	1	1	81	7	209
2017	First official language - English	48	27	8	8	8	1	0	76	16	178
2017	First official language - French	52	31	8	4	5	0	2	84	8	171
2014	First official language - English	47	24	12	9	7	1	0	71	17	212
2014	First official language - French	28	39	18	10	5	0	1	67	15	199

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	30	21	6	12	2	3	59	19	37
2019	First official language - French	29	45	9	12	5	0	0	74	17	49

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	24	11	8	11	8	0	68	20	228
2019	First official language - French	35	34	16	4	4	5	1	74	9	212
2018	First official language - English	37	24	13	10	9	6	1	66	20	227
2018	First official language - French	37	34	13	4	4	7	1	77	9	211
2017	First official language - English	31	28	13	12	8	8	0	64	22	178
2017	First official language - French	23	41	20	6	4	5	2	68	10	171
2014	First official language - English	25	26	19	15	7	8	0	55	24	212
2014	First official language - French	15	39	21	8	6	11	0	60	16	198
2011	First official language - English	29	22	18	8	12	10	0	57	23	231
2011	First official language - French	20	33	23	11	6	7	1	58	18	231

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	29	11	10	13	5	0	65	24	228
2019	First official language - French	37	31	15	8	6	2	1	69	15	212
2018	First official language - English	32	27	12	13	11	4	0	62	25	226
2018	First official language - French	36	30	16	7	6	5	1	69	14	208
2017	First official language - English	26	27	12	18	13	4	0	56	32	177
2017	First official language - French	20	30	29	10	7	1	2	52	18	171
2014	First official language - English	19	30	18	19	12	2	0	50	31	212
2014	First official language - French	13	28	31	13	11	3	1	42	25	198
2011	First official language - English	28	26	15	15	12	3	1	56	28	231
2011	First official language - French	19	27	29	11	10	4	0	48	22	230
2008	First official language - English	22	27	14	17	16	2	1	51	34	214
2008	First official language - French	11	31	26	18	11	2	0	43	30	218

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	25	29	13	12	15	6	0	57	29	226
2019	First official language - French	28	28	20	9	6	8	1	62	17	212
2018	First official language - English	24	26	15	14	15	6	0	53	32	227
2018	First official language - French	27	31	19	9	6	8	1	63	16	209
2017	First official language - English	17	25	17	18	15	7	0	46	36	178
2017	First official language - French	16	28	25	13	9	8	1	48	24	171
2014	First official language - English	13	25	21	20	15	6	0	40	38	212
2014	First official language - French	8	19	34	19	13	7	0	29	34	198
2011	First official language - English	16	28	17	19	11	8	0	48	33	232
2011	First official language - French	12	29	29	12	9	10	0	45	23	232
2008	First official language - English	14	22	15	23	17	9	1	40	44	213
2008	First official language - French	7	27	22	22	13	8	0	37	39	218

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	29	13	15	13	5	0	56	30	228
2019	First official language - French	26	30	19	14	7	4	0	58	22	212
2018	First official language - English	23	29	15	13	16	4	0	54	31	227
2018	First official language - French	27	35	16	8	8	5	1	66	17	211
2017	First official language - English	17	26	13	20	18	7	0	45	40	177
2017	First official language - French	17	33	22	10	13	3	1	53	25	171
2014	First official language - English	13	28	18	18	19	4	0	43	39	212
2014	First official language - French	9	29	27	19	13	2	0	39	33	197
2011	First official language - English	20	28	18	16	16	3	0	49	32	232
2011	First official language - French	16	35	23	14	10	2	0	52	24	232
2008	First official language - English	18	29	13	22	12	4	1	50	36	212
2008	First official language - French	12	40	17	13	13	4	1	55	27	218

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	19	10	4	3	7	1	81	8	230
2019	First official language - French	68	18	8	1	2	2	1	88	3	212

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	42	13	8	5	1	1	73	13	227
2019	First official language - French	34	41	18	5	1	1	0	76	6	210
2018	First official language - English	31	32	20	8	8	1	1	64	15	227
2018	First official language - French	32	42	19	3	4	1	1	75	6	210
2017	First official language - English	25	38	18	11	4	3	1	66	16	178
2017	First official language - French	25	41	17	10	6	0	1	67	16	171
2014	First official language - English	21	37	25	8	7	1	1	59	15	211
2014	First official language - French	17	36	30	9	6	2	0	54	15	199
2011	First official language - English	29	34	18	7	8	3	0	65	16	230
2011	First official language - French	21	36	24	10	5	3	0	59	16	232

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	18	30	17	20	10	5	1	50	32	228
2019	First official language - French	19	38	19	14	4	5	1	60	19	212

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	35	11	8	7	1	1	73	16	228
2019	First official language - French	41	34	10	7	4	3	2	79	11	212
2018	First official language - English	41	29	14	5	8	2	1	72	14	227
2018	First official language - French	39	39	12	4	2	2	2	81	6	211
2017	First official language - English	41	29	11	8	6	4	1	74	14	177
2017	First official language - French	30	40	13	9	1	5	2	75	11	170
2014	First official language - English	37	29	16	6	5	5	1	71	12	211
2014	First official language - French	24	39	18	9	5	4	1	66	15	199
2011	First official language - English	40	28	10	9	8	3	1	71	18	231
2011	First official language - French	32	35	12	8	5	6	1	73	14	231
2008	First official language - English	32	35	9	11	7	5	1	72	19	214
2008	First official language - French	24	41	14	8	7	5	2	69	16	218

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	34	17	5	7	1	0	70	12	229
2019	First official language - French	36	36	15	6	3	4	0	75	9	209
2018	First official language - English	33	30	19	8	7	1	2	65	15	227
2018	First official language - French	36	37	18	5	3	1	1	74	8	210

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	19	17	14	16	10	2	46	34	227
2019	First official language - French	25	24	20	6	7	13	3	59	17	211
2018	First official language - English	25	19	16	14	16	6	4	48	34	225
2018	First official language - French	25	24	15	8	7	15	5	61	20	211
2017	First official language - English	16	21	14	13	17	16	2	45	37	178
2017	First official language - French	13	23	22	14	6	17	5	47	25	171
2014	First official language - English	21	21	17	14	18	6	3	45	36	212
2014	First official language - French	11	18	26	16	12	14	3	35	34	199
2011	First official language - English	18	20	16	12	17	14	3	47	34	232
2011	First official language - French	15	20	22	15	9	15	4	43	30	231

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	28	17	13	10	3	1	58	25	229
2019	First official language - French	28	31	17	11	9	4	1	62	20	211
2018	First official language - English	24	28	13	13	15	5	1	56	30	227
2018	First official language - French	25	28	23	12	9	2	1	55	21	210
2017	First official language - English	22	25	20	15	15	4	0	48	31	178
2017	First official language - French	22	28	25	11	9	3	1	52	21	170
2014	First official language - English	12	17	22	21	24	4	0	30	47	211
2014	First official language - French	10	13	25	22	25	4	1	24	49	199
2011	First official language - English	18	28	14	18	16	3	2	49	36	232
2011	First official language - French	14	33	21	16	13	2	1	49	30	232
2008	First official language - English	17	30	10	15	22	5	0	50	39	212
2008	First official language - French	14	35	25	13	11	2	0	50	24	218

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	20	21	14	18	20	2	6	44	41	229
2019	First official language - French	25	21	13	15	15	6	4	52	34	212
2018	First official language - English	19	22	12	12	25	3	6	45	42	227
2018	First official language - French	20	23	12	20	15	4	7	47	39	211
2017	First official language - English	13	18	14	19	25	2	10	35	50	178
2017	First official language - French	12	20	21	17	18	6	6	36	40	171
2014	First official language - English	13	13	18	14	33	3	5	29	52	211
2014	First official language - French	7	14	20	21	30	3	5	23	55	199
2011	First official language - English	8	21	11	19	27	0	13	34	54	232
2011	First official language - French	11	22	15	22	22	4	4	35	49	232
2008	First official language - English	7	24	7	17	29	5	10	37	54	214
2008	First official language - French	8	24	22	21	18	2	4	34	42	217

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	22	11	4	4	2	4	80	8	229
2019	First official language - French	51	19	15	5	2	0	7	76	8	212

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	60	11	10	1	5	3	9	81	8	228
2019	First official language - French	65	9	5	1	3	0	17	89	5	212

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	20	16	4	4	2	2	75	8	227
2019	First official language - French	51	17	13	6	5	1	8	74	12	212

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	17	17	4	7	4	4	70	12	228
2019	First official language - French	47	17	12	7	7	2	8	71	15	211

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	16	11	9	10	5	4	67	21	228
2019	First official language - French	55	11	10	7	7	2	8	72	16	208

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	68	12	9	1	2	3	5	87	4	227
2019	First official language - French	63	11	7	6	4	1	9	82	10	209

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	73	6	4	4	3	5	5	89	7	228
2019	First official language - French	73	6	5	4	3	2	8	88	7	212

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	75	6	3	1	1	5	9	94	3	229
2019	First official language - French	77	4	3	3	1	1	13	93	4	210

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	39	14	15	7	3	0	63	23	228
2019	First official language - French	28	42	15	6	5	3	1	72	12	211
2018	First official language - English	31	29	17	10	8	4	1	63	19	227
2018	First official language - French	28	39	19	5	5	2	1	69	11	210
2017	First official language - English	19	30	20	13	11	7	0	53	26	178
2017	First official language - French	15	40	23	6	7	8	1	61	15	170

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	33	11	7	6	2	0	75	14	227
2019	First official language - French	44	37	10	4	4	2	0	82	7	209
2018	First official language - English	43	34	10	7	4	2	1	79	11	224
2018	First official language - French	49	33	12	2	1	3	1	85	3	210
2017	First official language - English	33	37	13	8	7	2	0	72	15	178
2017	First official language - French	27	51	12	2	1	6	1	83	4	170
2014	First official language - English	39	32	15	8	4	1	0	73	12	212
2014	First official language - French	26	49	15	6	3	1	0	76	9	199
2011	First official language - English	36	31	20	5	6	2	1	69	11	232
2011	First official language - French	28	40	18	5	4	5	0	72	9	232

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	28	16	8	4	3	1	72	12	227
2019	First official language - French	46	29	11	3	6	4	1	79	9	211
2018	First official language - English	43	27	16	4	4	4	1	74	9	223
2018	First official language - French	49	32	10	3	1	4	1	85	4	209
2017	First official language - English	36	30	15	5	5	8	0	72	11	178
2017	First official language - French	32	41	16	3	2	6	1	78	5	171
2014	First official language - English	36	31	18	3	6	4	2	72	9	212
2014	First official language - French	31	44	15	4	2	3	0	78	7	199

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	32	6	5	5	1	0	84	10	229
2019	First official language - French	60	27	9	1	2	0	0	87	3	211
2018	First official language - English	54	29	7	5	5	0	0	83	10	221
2018	First official language - French	58	31	6	3	2	0	1	90	4	208
2017	First official language - English	46	32	12	5	6	0	0	78	11	178
2017	First official language - French	42	45	6	5	1	1	1	88	6	170
2014	First official language - English	47	32	12	5	4	0	0	79	9	211
2014	First official language - French	33	44	13	6	4	1	0	77	10	200
2011	First official language - English	43	36	9	7	4	0	0	79	11	231
2011	First official language - French	38	37	15	4	5	0	0	76	10	232
2008	First official language - English	40	33	13	8	6	1	0	73	14	213
2008	First official language - French	29	45	13	8	4	1	0	75	12	216

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	28	12	9	9	0	1	70	18	228
2019	First official language - French	46	27	17	5	5	1	0	73	10	208
2018	First official language - English	40	24	13	12	10	1	0	64	22	224
2018	First official language - French	44	27	17	7	5	0	1	71	12	210
2017	First official language - English	28	28	20	12	11	1	0	57	23	178
2017	First official language - French	21	31	27	12	5	2	1	54	18	170
2014	First official language - English	26	31	23	11	9	0	0	57	20	212
2014	First official language - French	15	31	30	11	12	2	0	47	23	200
2011	First official language - English	36	25	16	14	8	0	0	62	23	231
2011	First official language - French	20	34	26	8	11	0	0	54	20	232

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	31	9	11	7	0	0	72	18	228
2019	First official language - French	44	28	17	7	4	0	0	73	10	211
2018	First official language - English	41	25	13	11	9	1	0	67	20	222
2018	First official language - French	41	31	17	7	4	0	1	73	11	210
2017	First official language - English	29	36	14	11	9	1	1	66	20	178
2017	First official language - French	25	35	24	10	5	0	1	61	15	171
2014	First official language - English	26	36	19	10	9	0	0	62	19	212
2014	First official language - French	15	35	25	11	11	2	0	51	23	199
2011	First official language - English	36	30	13	13	7	0	0	67	20	230
2011	First official language - French	22	36	24	9	9	0	0	59	17	231
2008	First official language - English	27	35	10	15	13	0	0	62	28	214
2008	First official language - French	18	37	23	14	7	0	0	56	21	218

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	22	13	14	10	1	2	61	25	229
2019	First official language - French	41	21	18	6	10	3	1	65	16	211
2018	First official language - English	34	21	15	13	11	2	4	58	26	224
2018	First official language - French	37	27	11	10	9	3	2	67	21	210
2017	First official language - English	23	23	20	13	12	4	6	50	27	178
2017	First official language - French	24	27	19	14	7	7	2	56	23	171
2014	First official language - English	27	22	16	16	12	5	1	53	30	212
2014	First official language - French	19	22	25	13	15	5	1	44	30	200
2011	First official language - English	34	17	18	10	12	4	5	56	24	230
2011	First official language - French	28	27	17	11	13	4	0	57	25	232
2008	First official language - English	23	19	18	14	15	5	5	47	33	213
2008	First official language - French	17	30	22	15	11	2	2	49	28	218

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	First official language - English	30	30	40	230
2019	First official language - French	31	33	36	212
2018	First official language - English	33	35	32	226
2018	First official language - French	34	35	31	211
2017	First official language - English	38	27	35	178
2017	First official language - French	34	32	34	172
2014	First official language - English	27	39	34	212
2014	First official language - French	38	29	33	200
2011	First official language - English	36	34	30	232
2011	First official language - French	36	39	25	232

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	First official language - English	5	19	33	6	32	5	71
2019	First official language - French	11	14	49	4	13	8	67
2018	First official language - English	8	7	44	0	36	4	72
2018	First official language - French	12	10	41	7	26	4	71
2017	First official language - English	15	13	30	0	37	6	63
2017	First official language - French	21	6	59	4	8	2	57
2014	First official language - English	18	9	46	13	9999	15	60
2014	First official language - French	22	14	45	5	9999	14	77
2011	First official language - English	8	12	41	14	9999	24	80
2011	First official language - French	16	10	61	5	9999	8	84

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	43	9	6	3	1	1	82	9	229
2019	First official language - French	37	34	13	7	5	1	2	73	13	212

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	25	9	2	1	5	1	87	3	229
2019	First official language - French	54	22	9	2	3	8	3	85	5	212

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	18	82	230
2019	First official language - French	13	87	212
2018	First official language - English	18	82	227
2018	First official language - French	10	90	211

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	49	51	39
2019	First official language - French	55	45	26
2018	First official language - English	36	64	42
2018	First official language - French	55	45	23

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	60	40	39
2019	First official language - French	59	41	26
2018	First official language - English	73	27	42
2018	First official language - French	54	46	23

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	First official language - English	100	39
2019	First official language - French	100	26
2018	First official language - English	100	42
2018	First official language - French	100	23

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	39
2019	First official language - French	0	100	26

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	48	52	39
2019	First official language - French	55	45	26
2018	First official language - English	43	57	42
2018	First official language - French	42	58	23

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	30	70	39
2019	First official language - French	45	55	26
2018	First official language - English	44	56	42
2018	First official language - French	32	68	23

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	54	46	39
2019	First official language - French	34	66	26
2018	First official language - English	36	64	42
2018	First official language - French	45	55	23

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	31	69	39
2019	First official language - French	26	74	26
2018	First official language - English	64	36	42
2018	First official language - French	44	56	23

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	30	70	39
2019	First official language - French	34	66	26
2018	First official language - English	23	77	42
2018	First official language - French	24	76	23

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	34	66	39
2019	First official language - French	59	41	26
2018	First official language - English	45	55	42
2018	First official language - French	65	35	23

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	25	75	39
2019	First official language - French	26	74	26
2018	First official language - English	38	62	42
2018	First official language - French	37	63	23

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	44	56	39
2019	First official language - French	43	57	26
2018	First official language - English	54	46	42
2018	First official language - French	45	55	23

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	30	70	39
2019	First official language - French	33	67	26
2018	First official language - English	31	69	42
2018	First official language - French	38	62	23

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	62	38	39
2019	First official language - French	53	47	26
2018	First official language - English	48	52	42
2018	First official language - French	68	32	23

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	29	71	39
2019	First official language - French	21	79	26
2018	First official language - English	13	87	42
2018	First official language - French	22	78	23

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	17	83	39
2019	First official language - French	24	76	26
2018	First official language - English	20	80	42
2018	First official language - French	24	76	23

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	39
2019	First official language - French	20	80	26

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	20	80	39
2019	First official language - French	28	72	26

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	24	76	230
2019	First official language - French	16	84	212

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	15	20	9	9	23	7	45	26	230
2019	First official language - French	22	16	16	3	7	27	10	59	16	212
2018	First official language - English	18	10	21	12	11	23	6	39	32	224
2018	First official language - French	19	21	16	4	5	22	12	61	14	211
2017	First official language - English	10	14	15	10	13	27	10	39	37	178
2017	First official language - French	8	22	24	5	5	26	10	47	16	170
2014	First official language - English	21	17	19	8	9	21	5	51	24	211
2014	First official language - French	10	16	27	6	5	30	6	41	17	199

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	29	16	10	6	7	2	65	17	230
2019	First official language - French	35	31	15	3	6	10	1	74	9	212
2018	First official language - English	30	23	20	10	8	9	0	58	20	226
2018	First official language - French	34	34	13	3	5	11	1	76	9	210
2017	First official language - English	24	29	19	6	11	11	0	60	19	177
2017	First official language - French	19	38	18	4	4	16	1	69	10	169
2014	First official language - English	26	29	21	9	6	7	1	61	16	211
2014	First official language - French	18	36	20	4	6	15	1	64	13	199
2011	First official language - English	34	29	15	7	6	8	0	69	15	232
2011	First official language - French	33	34	16	6	4	8	0	73	10	231

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	230
2019	First official language - French	6	94	211
2018	First official language - English	10	90	225
2018	First official language - French	3	97	211

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	36	64	17
2019	First official language - French	40	60	12

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	29	71	17
2019	First official language - French	0	100	12

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	17
2019	First official language - French	0	100	12

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	17
2019	First official language - French	0	100	12

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	17
2019	First official language - French	0	100	12

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	17
2019	First official language - French	0	100	12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	17
2019	First official language - French	0	100	12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	13	87	230
2019	First official language - French	9	91	211

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	18	13	23	8	4	26	8	47	17	229
2019	First official language - French	22	16	15	2	4	33	9	65	10	209
2018	First official language - English	20	12	26	3	6	27	6	48	14	226
2018	First official language - French	20	18	18	3	1	30	11	63	7	209
2017	First official language - English	13	15	17	4	5	34	13	52	16	177
2017	First official language - French	18	17	18	1	4	32	9	60	9	170
2014	First official language - English	17	14	23	4	4	30	8	50	12	211
2014	First official language - French	11	16	22	1	3	42	5	51	8	199

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	29	15	6	5	10	2	70	13	230
2019	First official language - French	39	29	14	2	3	12	0	78	6	210
2018	First official language - English	28	22	28	5	5	12	0	57	12	226
2018	First official language - French	31	35	15	3	1	13	2	78	5	210
2017	First official language - English	28	28	17	4	5	15	2	68	11	178
2017	First official language - French	23	36	14	3	3	19	3	76	7	168
2014	First official language - English	28	27	23	2	3	14	3	66	6	211
2014	First official language - French	18	33	18	3	2	25	1	69	7	199
2011	First official language - English	36	26	18	4	3	12	0	71	8	232
2011	First official language - French	34	33	15	4	2	12	0	76	7	230

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	29	14	7	9	0	1	70	16	227
2019	First official language - French	41	21	21	9	8	0	1	62	17	209
2018	First official language - English	37	28	14	9	9	1	2	67	18	225
2018	First official language - French	32	29	18	10	9	0	1	63	19	212
2017	First official language - English	34	28	16	10	8	1	4	64	19	177
2017	First official language - French	33	23	16	9	14	0	5	59	24	170

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	25	29	14	9	0	1	47	24	229
2019	First official language - French	23	24	29	13	9	0	1	48	22	210
2018	First official language - English	23	26	25	13	11	2	1	50	25	224
2018	First official language - French	20	23	26	20	11	0	0	43	31	212
2017	First official language - English	15	30	22	21	8	1	2	47	30	177
2017	First official language - French	16	22	26	18	16	0	2	38	35	170

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	22	21	9	5	1	3	64	14	225
2019	First official language - French	32	31	19	10	3	1	3	66	14	209
2018	First official language - English	33	32	15	12	4	1	2	68	17	223
2018	First official language - French	26	28	27	10	7	0	2	55	17	211
2017	First official language - English	27	29	20	13	6	1	4	59	20	176
2017	First official language - French	23	25	24	9	13	1	5	51	23	169

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	25	23	23	12	14	1	2	50	27	228
2019	First official language - French	25	25	22	11	13	1	2	52	24	208
2018	First official language - English	22	26	19	13	16	2	2	50	30	226
2018	First official language - French	23	17	24	16	18	0	2	41	35	210
2017	First official language - English	16	23	16	22	18	1	4	41	42	178
2017	First official language - French	14	16	20	21	25	1	3	31	48	170

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	23	14	6	2	0	4	76	9	227
2019	First official language - French	50	23	13	4	4	0	6	78	8	210
2018	First official language - English	45	23	14	4	6	3	5	74	11	223
2018	First official language - French	49	18	16	5	5	1	6	72	11	211
2017	First official language - English	39	29	10	5	5	3	9	78	11	176
2017	First official language - French	37	24	16	5	5	1	13	70	11	170

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	25	16	13	9	0	1	61	23	228
2019	First official language - French	39	29	18	7	5	0	1	68	13	211
2018	First official language - English	33	24	23	10	8	2	1	59	18	223
2018	First official language - French	32	29	19	11	7	0	2	62	18	211
2017	First official language - English	22	36	21	10	8	1	2	60	18	175
2017	First official language - French	29	31	16	11	10	1	2	63	21	170

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	31	14	9	9	1	2	67	19	230
2019	First official language - French	38	27	21	7	4	1	2	67	11	212
2018	First official language - English	32	31	18	8	7	1	3	66	15	227
2018	First official language - French	38	27	19	8	3	2	3	69	11	212
2017	First official language - English	25	31	20	11	9	1	3	58	21	176
2017	First official language - French	28	26	22	11	8	0	5	56	20	169

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	29	22	8	9	0	1	60	17	229
2019	First official language - French	32	30	19	12	6	0	1	63	18	211
2018	First official language - English	27	33	17	13	7	1	2	61	21	227
2018	First official language - French	30	28	26	9	4	1	2	60	13	212
2017	First official language - English	22	34	21	12	8	1	3	58	21	176
2017	First official language - French	27	26	24	9	9	0	5	56	19	170

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	30	21	8	9	0	1	62	17	229
2019	First official language - French	37	28	21	5	6	1	1	66	12	212
2018	First official language - English	36	28	17	9	7	1	2	66	17	225
2018	First official language - French	36	29	20	9	4	0	2	67	13	211
2017	First official language - English	34	30	12	12	9	1	3	66	21	176
2017	First official language - French	29	27	23	10	6	1	4	59	17	170

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	22	14	4	11	1	2	70	16	228
2019	First official language - French	45	20	17	9	6	2	1	68	15	211

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	34	14	9	8	1	2	69	17	228
2019	First official language - French	39	34	17	6	3	1	1	74	9	210
2018	First official language - English	34	31	13	15	4	1	3	68	19	225
2018	First official language - French	38	33	16	9	4	0	1	71	13	211
2017	First official language - English	38	25	18	9	6	1	2	66	16	176
2017	First official language - French	32	33	19	9	3	0	4	67	13	170

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	26	14	5	2	0	2	79	7	228
2019	First official language - French	62	20	9	5	2	0	2	84	7	210
2018	First official language - English	50	24	11	8	3	1	2	76	12	226
2018	First official language - French	56	23	11	4	2	1	3	82	6	209
2017	First official language - English	51	23	18	4	3	0	1	75	7	178
2017	First official language - French	51	23	14	3	4	0	5	78	7	170

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	74	13	3	0	1	1	7	94	2	228
2019	First official language - French	71	12	6	1	2	1	7	90	3	210
2018	First official language - English	68	12	6	2	1	0	10	90	3	227
2018	First official language - French	70	17	6	1	2	0	3	90	4	210

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	67	14	6	4	3	0	5	86	8	229
2019	First official language - French	72	7	7	4	4	1	4	83	9	211
2018	First official language - English	63	12	8	6	4	0	6	81	11	226
2018	First official language - French	74	10	6	3	3	0	4	88	6	212
2017	First official language - English	70	14	3	5	3	1	5	89	8	178
2017	First official language - French	61	15	6	7	6	0	5	80	14	170

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	28	12	4	0	3	83	5	229
2019	First official language - French	53	29	10	3	4	1	83	6	209
2018	First official language - English	47	31	12	5	3	3	80	8	225
2018	First official language - French	57	25	10	3	4	1	83	8	211
2017	First official language - English	50	32	8	5	1	3	85	6	177
2017	First official language - French	47	25	11	8	6	3	74	14	170

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	20	10	4	8	0	3	78	12	229
2019	First official language - French	69	13	8	4	4	0	2	83	9	208
2018	First official language - English	48	23	11	10	6	1	2	73	16	223
2018	First official language - French	64	17	10	3	4	0	2	83	7	210
2017	First official language - English	51	26	10	7	3	1	2	79	11	178
2017	First official language - French	59	17	5	7	6	1	6	81	14	170

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	58	9	3	1	1	1	27	92	3	228
2019	First official language - French	61	13	4	3	1	0	17	90	6	208
2018	First official language - English	50	12	6	3	1	1	28	86	6	225
2018	First official language - French	59	8	8	2	1	0	21	86	4	210
2017	First official language - English	45	17	3	3	1	0	31	90	6	178
2017	First official language - French	46	10	7	5	2	0	30	79	10	170

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	60	17	12	1	2	0	8	84	3	228
2019	First official language - French	68	18	7	2	1	1	3	89	3	208
2018	First official language - English	54	20	11	5	3	0	7	81	8	226
2018	First official language - French	66	18	8	3	2	0	4	87	5	210
2017	First official language - English	58	19	10	3	1	0	9	85	4	176
2017	First official language - French	64	10	8	5	5	0	8	80	11	170

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	74	12	5	3	1	0	6	92	3	230
2019	First official language - French	76	12	4	1	3	0	4	92	4	209
2018	First official language - English	68	12	3	7	4	0	6	85	12	224
2018	First official language - French	76	8	4	3	3	0	5	89	7	212
2017	First official language - English	60	18	8	2	6	1	5	84	8	178
2017	First official language - French	64	13	6	4	5	1	6	84	10	169

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	23	12	5	2	0	4	81	7	230
2019	First official language - French	59	22	11	4	2	0	1	82	6	209
2018	First official language - English	54	23	12	6	1	1	3	80	7	225
2018	First official language - French	52	24	16	3	2	0	2	78	5	212
2017	First official language - English	50	26	12	4	2	1	4	81	6	178
2017	First official language - French	55	22	13	4	3	0	3	79	8	170

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	32	35	12	4	0	49	16	229
2019	First official language - French	17	35	35	10	3	0	52	13	212
2018	First official language - English	16	35	31	14	4	0	51	18	225
2018	First official language - French	19	29	34	14	4	1	48	18	211
2017	First official language - English	13	31	40	11	5	1	44	16	178
2017	First official language - French	12	31	32	19	5	1	44	24	170

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	19	38	20	12	0	0	33	29	228
2019	First official language - French	7	16	40	22	15	0	0	37	23	210
2018	First official language - English	8	21	38	20	11	0	1	32	30	226
2018	First official language - French	6	14	42	21	17	0	1	38	21	208
2017	First official language - English	4	20	39	24	11	1	1	36	24	178
2017	First official language - French	5	20	38	22	13	0	2	36	26	168

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	37	14	9	4	3	0	73	13	230
2019	First official language - French	37	37	14	5	3	4	0	77	9	211
2018	First official language - English	29	39	13	9	6	3	1	71	16	227
2018	First official language - French	38	41	11	5	3	3	1	81	8	210
2017	First official language - English	22	38	20	8	8	4	0	62	17	177
2017	First official language - French	19	49	19	5	2	6	0	72	8	170

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	25	31	15	16	10	2	1	58	27	230
2019	First official language - French	31	34	19	8	7	2	0	66	15	212
2018	First official language - English	26	31	16	15	9	2	1	58	25	227
2018	First official language - French	31	34	17	10	4	3	1	67	15	209
2017	First official language - English	18	35	17	19	8	3	0	55	28	178
2017	First official language - French	15	34	27	16	6	2	1	50	22	169

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	230
2019	First official language - French	17	83	212
2017	First official language - English	18	82	178
2017	First official language - French	12	88	169
2014	First official language - English	20	80	211
2014	First official language - French	13	87	199

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	91	9	35
2019	First official language - French	87	13	33
2017	First official language - English	74	26	34
2017	First official language - French	89	11	20
2014	First official language - English	84	16	40
2014	First official language - French	90	10	27

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	27	16	6	8	0	70	14	31
2019	First official language - French	48	37	15	0	0	0	85	0	28
2017	First official language - English	58	20	4	13	5	0	78	18	25
2017	First official language - French	38	50	0	6	6	0	88	12	18
2014	First official language - English	53	35	12	0	0	0	88	0	33
2014	First official language - French	62	21	4	4	4	4	87	9	24

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	34	12	3	6	3	2	42	58	228
2019	First official language - French	35	34	14	5	5	2	4	38	62	212
2018	First official language - English	49	26	10	6	5	4	2	51	49	226
2018	First official language - French	43	25	16	9	3	3	1	45	55	212
2017	First official language - English	51	16	16	5	5	6	1	55	45	178
2017	First official language - French	42	24	19	5	6	4	1	44	56	170

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	61	39	124
2019	First official language - French	56	44	124

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	71	29	123
2019	First official language - French	60	40	122
2018	First official language - English	49	51	104
2018	First official language - French	54	46	112

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	20	18	14	13	3	5	51	29	123
2019	First official language - French	30	19	16	10	13	2	10	55	26	122
2018	First official language - English	19	28	16	15	16	1	4	49	33	104
2018	First official language - French	25	23	18	20	8	1	6	51	30	112
2017	First official language - English	14	30	18	18	13	0	7	48	33	75
2017	First official language - French	18	33	20	8	11	1	10	57	21	90

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	15	16	19	12	15	2	21	40	35	123
2019	First official language - French	14	11	19	11	18	1	27	34	40	123
2018	First official language - English	7	19	11	13	21	7	23	37	48	104
2018	First official language - French	12	12	13	13	20	1	30	34	47	112
2017	First official language - English	4	23	16	10	20	5	22	37	41	74
2017	First official language - French	11	14	17	10	17	1	30	36	39	90

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	17	8	7	10	2	7	72	19	229
2019	First official language - French	46	14	16	6	8	0	10	67	15	211
2018	First official language - English	52	12	9	7	6	2	13	74	15	226
2018	First official language - French	49	11	10	8	8	4	11	70	18	212

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Courts Administration Service by Question 98. What is your first official language?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment