2019 Public Service Employee Survey Results for Courts Administration Service by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 42 41 5 9 3 0 0 83 12 352
2019 Term 56 33 2 8 1 0 0 89 10 52
2017 Indeterminate (permanent) 29 45 5 15 6 0 0 74 21 297
2017 Term 36 46 8 11 0 0 0 82 11 41
2014 Indeterminate (permanent) 22 44 7 19 9 0 0 65 28 360
2014 Term 27 48 0 18 7 0 0 74 26 27
2014 Casual 48 20 6 26 0 0 0 68 26 15
2014 Student 46 46 8 0 0 0 0 92 0 13
2011 Indeterminate (permanent) 38 47 4 9 1 0 0 85 10 412
2011 Term 41 47 9 3 0 0 0 88 3 38
2011 Student 71 29 0 0 0 0 0 100 0 10
2008 Indeterminate (permanent) 38 42 6 11 3 0 0 80 14 384
2008 Term 19 53 3 22 3 0 0 72 25 32
2008 Student 33 47 7 7 7 0 0 80 13 15

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 55 27 7 9 2 0 1 83 11 352
2019 Term 72 20 4 4 0 0 0 92 4 52
2017 Indeterminate (permanent) 51 32 8 7 1 0 1 84 8 297
2017 Term 71 21 4 5 0 0 0 91 5 41
2014 Indeterminate (permanent) 52 29 7 9 3 0 1 81 12 360
2014 Term 65 17 10 3 3 0 2 83 7 27
2014 Casual 87 7 7 0 0 0 0 93 0 15
2014 Student 62 15 8 15 0 0 0 77 15 13
2011 Indeterminate (permanent) 56 26 8 5 4 0 1 83 9 411
2011 Term 70 20 8 2 0 0 0 90 2 38
2011 Student 71 29 0 0 0 0 0 100 0 10
2008 Indeterminate (permanent) 54 28 6 9 3 0 0 82 12 384
2008 Term 68 16 3 13 0 0 0 84 13 31
2008 Student 53 33 0 7 0 7 0 93 7 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 44 34 5 12 5 0 0 78 16 351
2019 Term 57 35 0 4 4 0 0 92 8 52
2017 Indeterminate (permanent) 38 37 10 9 5 0 0 76 14 297
2017 Term 49 33 5 13 0 0 0 83 13 41
2014 Indeterminate (permanent) 40 39 7 11 4 0 0 79 14 358
2014 Term 43 35 6 12 4 0 0 78 16 27
2014 Casual 51 21 7 21 0 0 0 72 21 14
2014 Student 54 31 15 0 0 0 0 85 0 13
2011 Indeterminate (permanent) 43 35 8 8 4 0 0 79 13 411
2011 Term 27 39 6 20 5 0 2 68 26 38
2011 Student 71 29 0 0 0 0 0 100 0 10

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 28 38 13 13 7 0 1 67 20 351
2019 Term 45 39 6 6 2 2 0 86 8 52
2018 Indeterminate (permanent) 28 40 10 13 7 0 1 69 21 349
2018 Term 47 40 5 2 6 0 0 88 8 53
2018 Casual 27 63 0 0 9 0 0 91 9 13
2018 Student 36 57 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 25 37 14 14 9 0 0 62 24 297
2017 Term 48 31 11 9 0 0 0 80 9 41
2014 Indeterminate (permanent) 16 30 19 20 15 0 0 46 35 359
2014 Term 24 42 7 17 10 0 0 66 27 27
2014 Casual 34 20 20 7 13 0 6 58 21 15
2014 Student 15 54 15 8 0 0 8 75 8 13
2011 Indeterminate (permanent) 23 38 13 13 11 0 2 62 25 411
2011 Term 40 44 5 8 2 0 0 84 11 38
2011 Student 71 19 0 10 0 0 0 90 10 10
2008 Indeterminate (permanent) 25 39 12 14 8 0 2 66 22 384
2008 Term 19 47 9 22 3 0 0 66 25 32
2008 Student 13 53 13 7 13 0 0 67 20 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 43 38 9 7 2 0 1 82 10 350
2019 Term 59 36 0 5 0 0 0 95 5 52
2017 Indeterminate (permanent) 39 43 8 6 4 0 0 82 10 295
2017 Term 52 31 5 12 0 0 0 83 12 41
2014 Indeterminate (permanent) 31 44 15 7 2 1 0 76 9 360
2014 Term 41 41 14 4 0 0 0 83 4 27
2014 Casual 40 33 6 20 0 0 0 74 20 15
2014 Student 54 38 8 0 0 0 0 92 0 13

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 41 33 12 9 6 0 0 74 14 353
2019 Term 63 23 4 8 0 0 2 87 8 51
2018 Indeterminate (permanent) 45 30 10 8 6 1 0 76 14 352
2018 Term 55 31 4 3 5 1 0 87 9 53
2018 Casual 26 55 0 0 9 0 9 90 10 13
2018 Student 71 21 0 0 0 0 7 100 0 14
2017 Indeterminate (permanent) 38 35 12 9 5 0 1 73 14 297
2017 Term 55 19 12 9 3 3 0 75 12 41
2014 Indeterminate (permanent) 27 31 22 10 7 1 2 60 18 360
2014 Term 32 32 16 6 3 10 0 71 11 27
2014 Casual 55 39 7 0 0 0 0 93 0 15
2014 Student 31 31 23 0 8 0 8 67 8 13
2011 Indeterminate (permanent) 37 32 14 9 7 1 1 70 16 411
2011 Term 32 39 23 6 0 0 0 71 6 37
2011 Student 69 10 10 0 0 0 10 88 0 10

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 41 39 12 4 4 0 0 80 8 354
2019 Term 71 25 2 2 0 0 0 96 2 52
2018 Indeterminate (permanent) 39 39 13 5 4 0 0 78 9 350
2018 Term 64 29 2 2 3 0 0 93 4 53
2018 Casual 28 44 9 9 9 0 0 72 19 13
2018 Student 7 79 7 7 0 0 0 86 7 14
2017 Indeterminate (permanent) 27 52 11 5 5 0 0 79 10 296
2017 Term 48 45 6 0 0 0 0 94 0 41
2014 Indeterminate (permanent) 25 46 15 10 5 0 0 71 15 360
2014 Term 47 36 7 7 3 0 0 82 11 27
2014 Casual 47 27 26 0 0 0 0 74 0 15
2014 Student 23 38 31 8 0 0 0 62 8 13
2011 Indeterminate (permanent) 35 39 13 8 6 0 0 73 13 410
2011 Term 48 46 6 0 0 0 0 94 0 37
2011 Student 39 40 10 10 0 0 0 79 10 10
2008 Indeterminate (permanent) 36 38 12 8 6 0 0 74 14 380
2008 Term 59 34 6 0 0 0 0 94 0 32
2008 Student 50 36 7 0 7 0 0 86 7 14

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 30 35 14 13 8 0 1 65 21 354
2019 Term 62 26 6 0 2 5 0 92 2 52
2018 Indeterminate (permanent) 33 32 14 13 8 0 1 65 21 352
2018 Term 44 27 10 2 6 5 6 80 9 53
2018 Casual 40 32 19 0 9 0 0 72 9 13
2018 Student 43 43 7 7 0 0 0 86 7 14
2017 Indeterminate (permanent) 23 37 19 12 9 0 0 60 21 297
2017 Term 46 34 10 8 0 3 0 82 8 41
2014 Indeterminate (permanent) 20 33 15 17 14 0 0 54 31 360
2014 Term 32 51 7 6 3 0 0 83 10 26
2014 Casual 54 40 0 6 0 0 0 94 6 15
2014 Student 15 69 15 0 0 0 0 85 0 13
2011 Indeterminate (permanent) 26 34 16 14 10 1 0 60 24 411
2011 Term 23 42 20 2 0 13 0 75 2 38
2011 Student 69 21 0 10 0 0 0 90 10 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 37 12 11 4 0 0 72 15 354
2019 Term 50 37 9 2 0 2 0 89 2 52
2018 Indeterminate (permanent) 34 41 14 8 4 0 0 75 12 352
2018 Term 50 35 9 3 3 0 0 85 6 53
2018 Casual 28 53 9 9 0 0 0 81 9 13
2018 Student 29 64 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 29 42 17 7 4 0 0 71 12 297
2017 Term 48 40 5 8 0 0 0 87 8 41

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 54 33 7 4 2 0 0 87 6 350
2019 Term 77 18 5 0 0 0 0 95 0 52
2018 Indeterminate (permanent) 51 36 8 2 1 1 0 89 3 352
2018 Term 61 33 3 0 3 0 0 94 3 53
2018 Casual 52 29 19 0 0 0 0 81 0 13
2018 Student 50 43 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 40 45 8 5 2 0 0 85 7 297
2017 Term 62 31 3 2 2 0 0 93 5 41
2014 Indeterminate (permanent) 38 37 13 7 3 1 1 76 11 360
2014 Term 38 49 13 0 0 0 0 87 0 27
2014 Casual 74 26 0 0 0 0 0 100 0 15
2014 Student 23 38 38 0 0 0 0 62 0 13
2011 Indeterminate (permanent) 44 38 9 5 3 1 0 82 8 410
2011 Term 47 37 15 0 0 0 0 85 0 38
2011 Student 79 21 0 0 0 0 0 100 0 10
2008 Indeterminate (permanent) 46 32 12 5 3 2 0 80 8 383
2008 Term 56 31 3 6 0 3 0 90 6 32
2008 Student 40 40 13 7 0 0 0 80 7 15

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 33 11 10 10 0 0 69 19 354
2019 Term 64 24 10 0 2 0 0 89 2 52
2018 Indeterminate (permanent) 38 32 10 10 9 1 1 71 19 348
2018 Term 55 33 4 0 6 2 0 89 7 53
2018 Casual 44 46 0 0 9 0 0 91 9 13
2018 Student 50 36 7 7 0 0 0 86 7 14
2017 Indeterminate (permanent) 26 39 14 10 11 0 0 65 21 297
2017 Term 53 26 17 5 0 0 0 78 5 41

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 63 26 6 4 1 0 0 89 5 352
2019 Term 68 30 0 2 0 0 0 98 2 52
2018 Indeterminate (permanent) 58 30 7 3 2 0 0 89 4 348
2018 Term 71 22 2 0 3 2 0 95 3 52
2018 Casual 45 46 9 0 0 0 0 91 0 13
2018 Student 29 57 7 0 7 0 0 86 7 14
2017 Indeterminate (permanent) 53 35 6 2 3 0 0 89 5 296
2017 Term 73 23 4 0 0 0 0 96 0 41
2014 Indeterminate (permanent) 62 28 7 2 1 0 0 90 3 360
2014 Term 77 12 7 0 4 0 0 89 4 27
2014 Casual 68 26 6 0 0 0 0 94 0 15
2014 Student 38 54 8 0 0 0 0 92 0 13
2011 Indeterminate (permanent) 60 29 8 2 1 0 0 89 4 411
2011 Term 63 28 9 0 0 0 0 91 0 38
2011 Student 71 29 0 0 0 0 0 100 0 10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 34 12 13 8 0 1 67 21 354
2019 Term 51 31 7 9 0 0 2 84 9 52
2018 Indeterminate (permanent) 34 34 11 11 9 1 0 69 20 352
2018 Term 47 28 9 1 7 6 2 81 9 53
2018 Casual 39 20 17 15 9 0 0 59 24 13
2018 Student 21 64 14 0 0 0 0 86 0 14
2017 Indeterminate (permanent) 26 42 15 9 7 0 0 68 17 296
2017 Term 38 34 12 11 0 5 0 76 12 41
2014 Indeterminate (permanent) 16 36 19 15 13 0 0 53 28 360
2014 Term 26 52 16 0 0 7 0 83 0 27
2014 Casual 34 27 13 20 6 0 0 61 26 15
2014 Student 23 38 23 8 8 0 0 62 15 13
2011 Indeterminate (permanent) 30 33 15 13 9 0 0 63 22 412
2011 Term 25 37 19 13 0 6 0 66 13 38
2011 Student 40 29 10 10 0 0 10 77 12 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 39 31 12 9 8 0 1 71 16 353
2019 Term 52 30 9 6 3 0 0 81 10 52
2018 Indeterminate (permanent) 38 29 14 10 8 0 1 68 18 349
2018 Term 43 32 6 4 10 3 2 79 14 53
2018 Casual 35 39 17 0 9 0 0 74 9 13
2018 Student 38 46 15 0 0 0 0 85 0 13
2017 Indeterminate (permanent) 32 35 13 12 8 0 0 67 19 296
2017 Term 42 29 15 7 0 5 3 77 7 41
2014 Indeterminate (permanent) 24 32 19 13 11 0 1 57 24 360
2014 Term 36 47 11 0 0 3 2 89 0 27
2014 Casual 54 19 7 20 0 0 0 73 20 15
2014 Student 31 38 15 15 0 0 0 69 15 13

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 36 12 9 6 0 0 72 16 345
2019 Term 55 39 2 5 0 0 0 93 5 52
2018 Indeterminate (permanent) 37 34 12 8 8 0 0 72 16 352
2018 Term 54 30 2 2 9 3 0 87 11 53
2018 Casual 50 40 0 0 9 0 0 91 9 13
2018 Student 29 64 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 30 38 17 9 6 0 1 68 14 296
2017 Term 44 43 0 8 0 3 3 92 8 41
2014 Indeterminate (permanent) 22 35 20 14 9 0 0 57 23 360
2014 Term 39 45 10 5 0 0 0 84 5 27
2014 Casual 47 33 13 7 0 0 0 80 7 15
2014 Student 31 38 23 8 0 0 0 69 8 13
2011 Indeterminate (permanent) 38 36 13 9 4 1 0 74 13 411
2011 Term 58 22 9 11 0 0 0 80 11 38
2011 Student 58 42 0 0 0 0 0 100 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 46 37 11 5 1 0 0 83 6 354
2019 Term 69 27 2 0 2 0 0 96 2 52
2018 Indeterminate (permanent) 43 39 10 4 3 0 0 83 7 350
2018 Term 70 25 0 2 3 0 0 96 4 53
2018 Casual 45 46 0 0 9 0 0 91 9 13
2018 Student 43 50 7 0 0 0 0 93 0 14
2017 Indeterminate (permanent) 39 45 8 4 3 0 1 85 7 295
2017 Term 54 42 4 0 0 0 0 96 0 41
2014 Indeterminate (permanent) 34 45 10 7 3 0 0 79 10 360
2014 Term 48 34 11 4 3 0 0 82 7 27
2014 Casual 61 26 0 13 0 0 0 87 13 15
2014 Student 46 38 8 8 0 0 0 85 8 13
2011 Indeterminate (permanent) 40 41 10 6 3 0 0 81 9 411
2011 Term 58 34 8 0 0 0 0 92 0 37
2011 Student 60 29 0 10 0 0 0 90 10 10
2008 Indeterminate (permanent) 38 42 9 8 3 0 0 80 11 383
2008 Term 58 35 6 0 0 0 0 94 0 31
2008 Student 40 40 13 7 0 0 0 80 7 15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 36 33 19 7 5 0 0 70 12 351
2019 Term 43 28 23 1 5 0 0 71 6 52
2018 Indeterminate (permanent) 35 33 16 9 5 1 1 69 14 352
2018 Term 27 38 19 7 5 2 2 68 12 53
2018 Casual 54 37 9 0 0 0 0 91 0 13
2018 Student 57 43 0 0 0 0 0 100 0 14
2017 Indeterminate (permanent) 36 36 16 7 4 0 1 72 11 296
2017 Term 36 36 19 2 5 3 0 74 7 41
2014 Indeterminate (permanent) 35 32 21 7 6 0 0 67 12 359
2014 Term 50 26 12 10 2 0 0 76 12 27
2014 Casual 40 54 0 0 6 0 0 94 6 15
2014 Student 46 38 8 0 8 0 0 85 8 13
2011 Indeterminate (permanent) 37 38 15 7 2 0 0 75 9 411
2011 Term 24 27 18 13 6 9 3 58 22 37
2011 Student 71 21 0 8 0 0 0 92 8 10
2008 Indeterminate (permanent) 28 34 20 12 4 1 1 63 17 384
2008 Term 25 13 28 22 13 0 0 38 34 32
2008 Student 27 33 27 13 0 0 0 60 13 15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 10 25 32 18 13 1 1 32 36 352
2019 Term 4 8 33 28 25 0 2 54 13 51
2018 Indeterminate (permanent) 11 24 28 18 14 2 3 34 37 350
2018 Term 3 9 19 22 29 8 10 63 14 53
2018 Casual 0 21 40 19 11 9 0 32 23 13
2018 Student 0 0 29 43 29 0 0 71 0 14
2017 Indeterminate (permanent) 12 20 36 19 8 1 4 28 34 296
2017 Term 4 9 19 29 24 5 10 62 15 41
2014 Indeterminate (permanent) 12 22 37 14 8 1 5 24 37 359
2014 Term 10 10 19 29 28 3 0 59 22 27
2014 Casual 0 28 27 26 13 0 7 42 30 15
2014 Student 0 31 23 31 15 0 0 46 31 13
2011 Indeterminate (permanent) 10 22 32 21 10 0 5 32 35 410
2011 Term 0 0 15 47 17 12 8 81 0 38
2011 Student 0 10 10 40 39 0 0 79 10 10
2008 Indeterminate (permanent) 9 28 34 17 9 1 2 26 38 381
2008 Term 0 9 19 28 31 3 9 68 11 32
2008 Student 7 20 13 40 13 0 7 57 29 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 10 17 27 21 19 3 2 43 29 350
2019 Term 0 11 8 22 45 9 6 78 13 52
2018 Indeterminate (permanent) 9 21 27 22 16 3 3 40 31 348
2018 Term 1 2 16 19 39 10 12 75 5 53
2018 Casual 19 11 31 19 11 9 0 32 33 13
2018 Student 0 7 21 14 57 0 0 71 7 14
2017 Indeterminate (permanent) 12 21 32 21 9 2 4 31 35 296
2017 Term 2 9 16 10 35 12 15 62 16 41
2014 Indeterminate (permanent) 15 20 29 16 9 4 7 28 39 359
2014 Term 7 14 12 33 24 9 0 63 24 27
2014 Casual 0 36 21 21 14 0 7 38 39 14
2014 Student 8 15 15 46 15 0 0 62 23 13
2011 Indeterminate (permanent) 9 23 25 20 14 3 6 37 35 410
2011 Term 0 2 9 30 33 10 16 85 3 38
2011 Student 0 0 19 21 60 0 0 81 0 10
2008 Indeterminate (permanent) 17 27 25 17 9 2 3 28 46 380
2008 Term 3 3 6 34 31 3 19 84 8 32
2008 Student 7 20 20 27 27 0 0 53 27 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 10 16 26 22 20 4 3 45 28 350
2019 Term 0 5 13 24 39 13 6 78 6 51
2018 Indeterminate (permanent) 8 18 25 21 17 4 6 42 30 347
2018 Term 4 12 7 17 41 9 11 72 19 53
2018 Casual 9 6 32 24 20 9 0 48 16 13
2018 Student 14 0 7 21 43 7 7 75 17 14
2017 Indeterminate (permanent) 10 21 28 22 11 1 7 35 34 295
2017 Term 0 2 15 16 42 3 22 78 2 41
2014 Indeterminate (permanent) 16 23 23 19 9 4 7 31 43 358
2014 Term 14 3 23 27 23 6 3 56 19 27
2014 Casual 6 19 7 34 20 0 13 63 29 15
2014 Student 8 23 23 15 23 0 8 42 33 13
2011 Indeterminate (permanent) 15 18 27 17 11 3 9 32 37 411
2011 Term 5 5 11 22 27 9 20 70 14 38
2011 Student 0 19 0 21 60 0 0 81 19 10
2008 Indeterminate (permanent) 13 23 32 16 9 3 4 27 39 382
2008 Term 6 6 13 19 38 3 16 69 15 32
2008 Student 0 7 27 40 20 7 0 64 7 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 4 10 28 31 23 1 2 56 15 351
2019 Term 2 4 19 40 32 2 2 74 6 51
2019 Casual 0 0 0 21 68 11 0 100 0 18
2018 Indeterminate (permanent) 4 14 29 28 21 2 2 51 19 348
2018 Term 0 6 16 21 41 8 7 74 7 53
2018 Casual 0 0 6 32 53 9 0 94 0 13
2018 Student 0 14 0 14 71 0 0 86 14 14
2017 Indeterminate (permanent) 8 11 33 29 13 0 5 44 20 292
2017 Term 0 4 14 33 36 0 13 79 5 41
2014 Indeterminate (permanent) 10 16 28 29 12 1 4 43 27 355
2014 Term 6 7 22 30 32 3 0 64 13 27
2014 Casual 0 0 19 40 27 0 13 78 0 15
2014 Student 8 0 8 54 15 8 8 82 9 13
2011 Indeterminate (permanent) 6 13 29 28 17 1 6 48 21 409
2011 Term 0 5 25 29 28 8 5 65 6 38
2011 Student 0 0 0 39 61 0 0 100 0 10
2008 Indeterminate (permanent) 7 16 32 27 15 1 2 43 25 380
2008 Term 6 13 16 25 34 0 6 63 20 32
2008 Student 7 7 27 27 33 0 0 60 13 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 13 21 26 18 18 1 3 38 35 353
2019 Term 6 4 20 21 41 2 7 68 10 51
2018 Indeterminate (permanent) 18 21 25 17 12 2 4 31 42 350
2018 Term 0 12 9 25 32 9 14 74 15 52
2018 Casual 19 13 33 6 20 9 0 29 35 13
2018 Student 0 14 21 14 43 7 0 62 15 14
2017 Indeterminate (permanent) 22 31 25 11 7 1 3 19 55 294
2017 Term 0 18 17 10 35 8 13 56 22 41
2014 Indeterminate (permanent) 28 25 20 13 7 1 5 21 57 358
2014 Term 10 16 36 16 18 3 0 35 27 27
2014 Casual 6 27 20 20 14 0 13 39 38 15
2014 Student 0 23 31 23 15 0 8 42 25 13
2011 Indeterminate (permanent) 13 23 29 16 13 1 6 31 38 410
2011 Term 0 8 13 25 33 10 11 74 10 38
2011 Student 0 0 19 21 60 0 0 81 0 10
2008 Indeterminate (permanent) 22 26 23 14 12 1 3 26 50 382
2008 Term 9 6 16 28 31 0 9 66 17 32
2008 Student 7 27 7 33 20 0 7 57 36 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 16 15 30 19 16 4 2 36 32 353
2019 Term 4 0 11 24 38 12 11 80 5 51
2019 Casual 5 9 18 22 41 4 0 66 15 18
2018 Indeterminate (permanent) 14 21 28 18 14 3 3 33 38 348
2018 Term 4 6 12 23 31 5 19 71 12 52
2018 Casual 19 15 42 0 15 9 0 16 38 13
2018 Student 0 7 7 43 36 7 0 85 8 14
2017 Indeterminate (permanent) 18 20 28 18 9 2 5 30 40 293
2017 Term 7 5 11 8 41 18 11 69 16 40
2014 Indeterminate (permanent) 12 19 27 21 10 3 9 35 35 358
2014 Term 11 10 14 7 28 3 27 50 30 27
2014 Casual 6 27 19 20 7 7 13 34 42 15
2014 Student 15 31 15 15 15 0 8 33 50 13
2011 Indeterminate (permanent) 11 17 25 23 13 3 8 40 32 411
2011 Term 2 5 5 25 29 12 22 82 11 38
2011 Student 0 0 8 10 73 0 8 91 0 10
2008 Indeterminate (permanent) 20 25 27 15 8 3 3 24 48 381
2008 Term 9 3 3 22 31 3 28 77 18 32
2008 Student 0 40 13 7 7 13 20 20 60 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 12 19 28 17 18 4 2 38 32 353
2019 Term 7 12 11 29 30 4 8 66 21 50
2018 Indeterminate (permanent) 8 21 28 21 14 4 4 38 31 348
2018 Term 5 9 6 17 37 12 15 74 19 51
2018 Casual 19 6 39 12 15 9 0 30 27 13
2018 Student 7 0 29 21 36 7 0 62 8 14
2017 Indeterminate (permanent) 15 19 32 19 11 1 3 31 35 293
2017 Term 0 2 14 13 41 12 18 78 3 41
2014 Indeterminate (permanent) 14 22 32 14 7 3 7 23 41 358
2014 Term 4 17 10 16 25 19 10 58 28 27
2014 Casual 6 13 19 27 21 0 13 55 23 15
2014 Student 8 38 15 15 8 0 15 27 55 13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 13 20 27 20 16 2 2 37 35 353
2019 Term 0 10 27 36 26 0 0 63 10 51
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 66 19 4 6 2 0 1 87 9 352
2019 Term 72 14 7 7 0 0 0 86 7 51
2017 Indeterminate (permanent) 60 25 8 4 2 0 2 86 6 297
2017 Term 59 24 2 12 3 0 0 83 15 41
2014 Indeterminate (permanent) 58 23 6 7 2 0 3 84 9 359
2014 Term 54 20 0 16 0 3 6 82 18 27
2014 Casual 80 13 7 0 0 0 0 93 0 15
2014 Student 54 31 8 0 8 0 0 85 8 13
2011 Indeterminate (permanent) 59 25 5 7 3 0 1 85 9 412
2011 Term 69 12 16 0 0 3 0 83 0 38
2008 Indeterminate (permanent) 55 26 6 7 4 0 2 83 10 381
2008 Term 47 31 0 9 0 0 13 89 11 32
2008 Student 60 27 0 0 0 0 13 100 0 15

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 25 26 18 12 10 6 3 56 24 352
2019 Term 52 22 6 4 2 11 3 86 7 51
2018 Indeterminate (permanent) 25 29 17 12 9 5 4 59 22 350
2018 Term 44 10 12 5 1 20 6 74 9 52
2018 Casual 19 35 12 9 9 15 0 63 22 13
2018 Student 50 29 0 7 0 0 14 92 8 14
2017 Indeterminate (permanent) 19 30 19 14 11 2 5 53 27 296
2017 Term 17 20 20 7 2 21 13 55 14 41
2014 Indeterminate (permanent) 19 27 21 13 14 3 4 49 29 359
2014 Term 28 30 10 10 3 18 0 71 17 27
2014 Casual 41 32 20 0 7 0 0 73 7 15
2014 Student 46 23 23 0 8 0 0 69 8 13

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 46 28 9 8 9 1 0 74 17 351
2019 Term 75 12 3 8 2 0 0 87 10 52
2018 Indeterminate (permanent) 47 27 9 10 7 1 0 75 17 349
2018 Term 68 20 2 2 4 2 2 92 6 53
2018 Casual 49 32 9 0 9 0 0 81 9 13
2018 Student 71 14 7 7 0 0 0 86 7 14
2017 Indeterminate (permanent) 38 32 11 9 9 0 1 70 18 296
2017 Term 44 49 2 2 0 3 0 96 2 41
2014 Indeterminate (permanent) 33 31 10 11 13 2 1 66 24 360
2014 Term 40 40 0 7 0 10 2 92 8 27
2014 Casual 74 19 0 7 0 0 0 93 7 15
2014 Student 62 31 8 0 0 0 0 92 0 13

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 44 36 6 10 3 0 0 80 13 350
2019 Term 75 15 7 2 0 0 0 90 2 51
2018 Indeterminate (permanent) 45 35 9 6 4 0 0 81 10 350
2018 Term 72 23 2 0 2 0 0 95 2 52
2018 Casual 57 34 0 0 9 0 0 91 9 13
2018 Student 71 14 0 14 0 0 0 86 14 14
2017 Indeterminate (permanent) 31 44 11 9 4 0 1 76 13 297
2017 Term 48 46 2 0 2 3 0 96 2 41
2014 Indeterminate (permanent) 31 41 13 9 6 0 0 72 15 358
2014 Term 38 32 20 9 0 0 0 71 9 27
2014 Casual 67 13 13 0 7 0 0 80 7 15
2014 Student 46 46 0 8 0 0 0 92 8 13

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 38 13 3 5 1 0 79 8 351
2019 Term 76 14 8 2 0 0 0 90 2 51
2018 Indeterminate (permanent) 42 36 11 4 5 1 1 80 9 352
2018 Term 66 27 4 0 0 4 0 96 0 53
2018 Casual 51 30 9 0 9 0 0 81 9 13
2018 Student 79 14 0 0 0 7 0 100 0 14
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 42 26 17 5 5 1 4 72 10 354
2019 Term 46 33 12 0 0 0 8 86 0 51

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 43 26 15 7 8 1 1 70 15 354
2019 Term 61 16 18 1 0 3 0 80 2 51
2018 Indeterminate (permanent) 44 32 9 6 7 1 1 78 13 351
2018 Term 37 29 9 7 4 8 6 77 12 52
2018 Casual 35 15 17 15 9 0 9 55 26 13
2018 Student 64 21 7 0 7 0 0 86 7 14
2017 Indeterminate (permanent) 38 34 12 9 6 0 1 73 15 297
2017 Term 28 41 10 8 5 5 2 75 14 40
2014 Indeterminate (permanent) 26 34 16 12 9 0 2 62 22 360
2014 Term 45 25 7 16 7 0 0 69 23 27
2014 Casual 74 20 0 0 6 0 0 94 6 15
2014 Student 15 69 8 8 0 0 0 85 8 13
2011 Indeterminate (permanent) 31 33 16 11 8 0 1 65 19 412
2011 Term 32 20 14 16 2 11 5 62 21 38
2008 Indeterminate (permanent) 27 33 16 13 10 1 1 61 23 384
2008 Term 22 41 13 9 9 0 6 67 20 32
2008 Student 20 40 13 13 7 7 0 64 21 15

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 49 24 13 5 6 2 1 75 12 353
2019 Term 70 19 6 2 0 3 0 92 2 51
2018 Indeterminate (permanent) 48 29 10 4 5 2 1 79 10 350
2018 Term 55 24 10 1 1 6 2 86 3 52
2018 Casual 39 25 7 0 9 20 0 79 12 13
2018 Student 86 7 0 0 7 0 0 93 7 14
2017 Indeterminate (permanent) 45 28 12 7 6 1 1 75 13 297
2017 Term 53 24 10 0 5 8 0 84 5 40
2014 Indeterminate (permanent) 30 34 15 10 8 2 2 66 19 360
2014 Term 41 35 11 0 7 2 4 81 8 27
2014 Casual 68 19 6 0 0 0 7 93 0 15
2014 Student 46 54 0 0 0 0 0 100 0 13
2011 Indeterminate (permanent) 34 34 16 6 9 2 1 69 15 412
2011 Term 37 22 18 9 0 11 3 69 10 38
2011 Student 50 19 10 10 0 0 10 77 12 10
2008 Indeterminate (permanent) 27 34 15 9 9 3 2 64 20 383
2008 Term 47 25 13 9 0 0 6 77 10 32
2008 Student 20 40 20 13 7 0 0 60 20 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 48 24 11 10 7 1 1 72 17 351
2019 Term 72 21 3 2 0 2 0 95 2 51
2019 Casual 72 17 5 0 6 0 0 89 6 18
2018 Indeterminate (permanent) 49 29 9 4 7 1 2 80 11 350
2018 Term 53 21 11 5 4 4 2 79 10 51
2018 Casual 48 30 12 0 0 9 0 86 0 13
2018 Student 79 7 0 7 7 0 0 86 14 14
2017 Indeterminate (permanent) 46 30 12 7 6 0 0 76 12 296
2017 Term 51 29 13 0 2 3 2 84 3 40
2014 Indeterminate (permanent) 29 35 14 12 9 0 1 65 21 358
2014 Term 25 39 20 10 4 0 3 65 14 27
2014 Casual 54 26 7 7 0 0 7 85 7 15
2014 Student 54 31 8 8 0 0 0 85 8 13
2011 Indeterminate (permanent) 36 30 14 12 8 0 1 66 20 412
2011 Term 40 44 9 0 5 0 2 86 5 38
2011 Student 60 19 10 10 0 0 0 79 10 10
2008 Indeterminate (permanent) 29 38 11 10 10 1 0 68 20 384
2008 Term 22 47 13 16 0 0 3 71 16 32
2008 Student 33 20 20 20 7 0 0 53 27 15

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 82 13 2 1 1 0 1 96 2 352
2019 Term 94 3 0 2 0 0 0 98 2 51
2017 Indeterminate (permanent) 81 12 3 1 1 0 1 94 3 297
2017 Term 82 13 3 2 0 0 0 95 2 40
2014 Indeterminate (permanent) 74 18 4 1 3 0 1 92 4 360
2014 Term 74 10 13 3 0 0 0 83 3 27
2014 Casual 88 12 0 0 0 0 0 100 0 15
2014 Student 69 15 8 8 0 0 0 85 8 13
2011 Indeterminate (permanent) 74 17 4 1 3 0 1 92 4 411
2011 Term 76 12 6 3 0 0 2 90 3 38
2011 Student 79 21 0 0 0 0 0 100 0 10
2008 Indeterminate (permanent) 78 12 4 3 1 0 3 93 3 384
2008 Term 78 9 0 6 0 0 6 93 7 32
2008 Student 73 20 7 0 0 0 0 93 0 15

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 54 22 8 5 4 2 6 82 9 354
2019 Term 66 13 9 5 0 5 2 85 5 51
2017 Indeterminate (permanent) 47 22 9 7 7 3 4 74 16 297
2017 Term 41 25 11 5 5 4 9 75 12 41
2014 Indeterminate (permanent) 34 25 15 7 8 5 6 66 17 359
2014 Term 40 16 13 5 7 19 0 69 15 27
2014 Casual 60 13 0 0 0 0 27 100 0 15
2014 Student 38 31 15 0 0 8 8 82 0 13
2011 Indeterminate (permanent) 39 30 10 8 8 2 3 73 17 412
2011 Term 34 17 8 20 12 5 5 56 35 38
2011 Student 92 8 0 0 0 0 0 100 0 10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 59 19 10 5 5 1 1 80 10 354
2019 Term 75 20 5 0 0 0 0 95 0 52
2018 Indeterminate (permanent) 60 22 6 4 7 1 1 84 10 349
2018 Term 54 26 9 0 6 2 2 84 6 52
2018 Casual 60 17 0 0 9 15 0 89 11 13
2018 Student 79 7 0 7 0 0 7 92 8 14
2017 Indeterminate (permanent) 51 26 12 3 6 2 0 79 9 297
2017 Term 59 15 13 3 2 7 0 80 6 40

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 48 27 10 8 7 0 1 75 15 354
2019 Term 69 20 2 4 0 0 4 93 4 52
2018 Indeterminate (permanent) 55 22 12 3 7 0 1 78 10 349
2018 Term 55 28 10 3 1 2 0 85 4 52
2018 Casual 45 22 5 0 19 9 0 74 21 13
2018 Student 71 14 0 7 7 0 0 86 14 14
2017 Indeterminate (permanent) 50 30 7 6 6 0 0 80 13 297
2017 Term 49 27 12 2 5 5 0 80 7 41
2014 Indeterminate (permanent) 36 30 16 10 7 0 1 67 17 359
2014 Term 35 35 13 6 10 0 0 71 16 27
2014 Casual 61 39 0 0 0 0 0 100 0 15
2014 Student 62 31 8 0 0 0 0 92 0 13

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 28 37 15 9 8 1 1 67 18 84
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 33 28 17 7 8 6 1 65 17 353
2019 Term 52 33 0 0 4 11 0 96 4 51
2018 Indeterminate (permanent) 30 32 16 9 7 5 1 66 17 352
2018 Term 60 18 4 0 1 14 2 94 2 53
2018 Casual 63 18 0 0 9 9 0 90 10 13
2018 Student 71 14 0 0 0 14 0 100 0 14
2017 Indeterminate (permanent) 22 35 18 10 7 5 1 62 19 297
2017 Term 48 28 9 2 0 13 0 88 2 41
2014 Indeterminate (permanent) 16 31 22 13 8 10 0 52 24 358
2014 Term 40 41 7 0 0 12 0 92 0 27
2014 Casual 48 40 13 0 0 0 0 87 0 15
2014 Student 31 46 8 0 0 8 8 91 0 13
2011 Indeterminate (permanent) 22 28 20 11 10 8 1 55 23 411
2011 Term 39 26 17 0 0 18 0 80 0 37
2011 Student 58 10 21 10 0 0 0 69 10 10

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 30 29 15 11 11 3 0 61 23 353
2019 Term 52 34 2 0 4 8 0 94 4 51
2018 Indeterminate (permanent) 27 31 16 13 10 3 1 59 24 349
2018 Term 64 19 5 0 1 10 0 93 2 52
2018 Casual 54 15 7 0 9 15 0 81 11 13
2018 Student 79 21 0 0 0 0 0 100 0 14
2017 Indeterminate (permanent) 18 30 21 16 12 1 1 49 29 296
2017 Term 51 19 11 4 0 13 2 83 5 41
2014 Indeterminate (permanent) 12 27 28 17 14 2 0 40 32 358
2014 Term 37 46 4 4 0 10 0 92 4 27
2014 Casual 41 46 7 6 0 0 0 87 6 15
2014 Student 31 54 0 8 0 0 8 92 8 13
2011 Indeterminate (permanent) 19 26 23 15 13 4 0 48 28 409
2011 Term 41 34 18 2 0 3 2 79 2 38
2011 Student 60 21 8 0 0 10 0 91 0 10
2008 Indeterminate (permanent) 16 28 21 18 15 2 0 45 33 384
2008 Term 22 31 9 16 6 9 6 63 26 32
2008 Student 7 47 13 13 13 7 0 57 29 15

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 23 27 19 13 12 5 0 53 27 350
2019 Term 42 34 6 0 2 15 0 91 2 52
2018 Indeterminate (permanent) 18 30 19 15 13 5 1 51 29 350
2018 Term 58 19 6 0 1 16 0 91 2 53
2018 Casual 59 6 17 0 9 9 0 71 10 13
2018 Student 57 29 7 0 0 7 0 92 0 14
2017 Indeterminate (permanent) 14 25 22 18 15 5 1 42 34 297
2017 Term 26 27 17 3 2 24 0 70 7 41
2014 Indeterminate (permanent) 8 20 29 22 16 6 0 29 40 358
2014 Term 33 45 6 4 0 12 0 89 4 27
2014 Casual 35 32 20 7 6 0 0 67 13 15
2014 Student 23 23 31 8 0 8 8 55 9 13
2011 Indeterminate (permanent) 12 29 24 17 11 7 0 43 30 412
2011 Term 21 25 19 5 3 26 0 63 12 38
2011 Student 52 29 0 0 0 10 8 100 0 10
2008 Indeterminate (permanent) 10 25 19 24 16 7 0 37 43 383
2008 Term 16 19 13 16 9 22 6 48 35 32
2008 Student 7 33 33 7 13 7 0 43 21 15

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 21 29 19 17 12 3 0 51 30 353
2019 Term 43 36 4 4 4 9 0 87 8 51
2018 Indeterminate (permanent) 18 34 17 13 15 3 1 53 29 352
2018 Term 56 19 9 0 1 15 0 88 2 53
2018 Casual 50 24 7 0 9 9 0 82 10 13
2018 Student 57 36 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 14 30 17 17 19 3 1 45 37 296
2017 Term 30 27 20 4 2 16 0 68 8 41
2014 Indeterminate (permanent) 9 29 22 19 18 3 0 39 38 357
2014 Term 22 26 29 17 0 6 0 51 18 27
2014 Casual 41 19 27 0 13 0 0 60 13 15
2014 Student 15 31 15 31 0 0 8 50 33 13
2011 Indeterminate (permanent) 16 32 21 16 14 1 0 48 31 412
2011 Term 22 36 21 5 3 12 0 66 9 38
2011 Student 60 21 8 10 0 0 0 81 10 10
2008 Indeterminate (permanent) 13 37 15 18 13 3 1 52 33 382
2008 Term 28 9 16 22 6 9 9 46 35 32
2008 Student 27 40 20 0 13 0 0 67 13 15

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 59 21 10 3 3 4 1 83 6 354
2019 Term 71 9 5 2 2 8 2 89 5 52
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 29 41 18 7 4 1 1 71 11 350
2019 Term 39 54 3 3 0 2 0 94 3 51
2018 Indeterminate (permanent) 26 39 22 6 6 1 0 66 12 351
2018 Term 52 30 13 0 4 1 0 83 4 53
2018 Casual 54 12 15 0 9 0 9 73 10 13
2018 Student 57 21 7 7 0 7 0 85 8 14
2017 Indeterminate (permanent) 23 39 18 12 6 1 0 64 19 297
2017 Term 36 34 18 2 0 7 3 78 3 41
2014 Indeterminate (permanent) 17 36 28 9 7 1 0 54 17 358
2014 Term 32 45 20 0 0 0 3 79 0 27
2014 Casual 40 27 19 0 7 7 0 72 7 15
2014 Student 15 46 31 0 0 8 0 67 0 13
2011 Indeterminate (permanent) 22 35 23 9 8 3 0 59 18 410
2011 Term 44 32 12 5 0 8 0 82 5 38
2011 Student 60 19 10 10 0 0 0 79 10 10

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 14 34 19 20 9 4 1 50 30 353
2019 Term 32 37 12 5 0 12 3 80 6 51

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 35 12 8 6 2 2 73 15 353
2019 Term 57 30 2 10 0 2 0 88 10 51
2018 Indeterminate (permanent) 36 36 15 5 5 2 1 75 10 352
2018 Term 63 24 1 7 1 0 4 90 9 53
2018 Casual 33 28 20 0 19 0 0 61 19 13
2018 Student 50 21 14 0 0 14 0 83 0 14
2017 Indeterminate (permanent) 35 34 14 9 4 4 1 72 14 295
2017 Term 45 35 4 9 0 6 0 86 10 41
2014 Indeterminate (permanent) 29 34 18 7 6 5 1 67 14 358
2014 Term 44 44 7 6 0 0 0 87 6 27
2014 Casual 41 26 13 20 0 0 0 67 20 15
2014 Student 23 38 15 23 0 0 0 62 23 13
2011 Indeterminate (permanent) 35 32 11 8 8 5 2 72 17 410
2011 Term 47 27 13 8 3 2 0 75 11 38
2011 Student 60 8 21 10 0 0 0 69 10 10
2008 Indeterminate (permanent) 28 39 12 9 7 5 1 71 16 384
2008 Term 28 31 6 16 9 3 6 66 28 32
2008 Student 27 20 13 20 13 0 7 50 36 15

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 35 19 5 6 2 0 69 12 352
2019 Term 59 27 7 7 0 0 0 86 7 50
2018 Indeterminate (permanent) 28 35 21 8 6 1 1 65 13 351
2018 Term 60 25 8 4 1 0 1 87 5 53
2018 Casual 46 36 0 0 9 0 9 90 10 13
2018 Student 50 21 21 0 0 7 0 77 0 14

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 20 22 20 12 13 11 2 48 29 352
2019 Term 34 17 13 4 6 17 8 69 13 51
2019 Student 50 11 17 6 6 6 6 69 13 18
2018 Indeterminate (permanent) 21 21 18 13 14 10 4 48 31 350
2018 Term 35 26 8 7 4 12 8 77 13 53
2018 Casual 52 17 7 0 9 15 0 81 11 13
2018 Student 50 21 0 0 0 14 14 100 0 14
2017 Indeterminate (permanent) 14 21 20 14 13 14 4 42 33 297
2017 Term 20 29 4 5 6 33 2 76 17 41
2014 Indeterminate (permanent) 14 19 23 17 17 9 3 37 38 359
2014 Term 28 26 4 10 6 26 0 74 21 27
2014 Casual 34 27 20 7 0 6 7 70 8 15
2014 Student 31 23 23 0 15 0 8 58 17 13
2011 Indeterminate (permanent) 16 19 20 15 15 13 3 41 35 411
2011 Term 22 21 17 4 3 31 2 64 11 38
2011 Student 29 29 10 0 0 10 21 85 0 10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 22 30 18 14 12 3 1 54 27 352
2019 Term 60 27 9 3 0 0 0 88 3 52
2018 Indeterminate (permanent) 20 29 20 14 14 2 0 50 29 351
2018 Term 47 22 8 6 4 8 5 79 11 53
2018 Casual 28 29 9 6 9 9 9 70 18 13
2018 Student 50 29 0 7 0 14 0 92 8 14
2017 Indeterminate (permanent) 20 25 24 14 14 2 0 46 29 296
2017 Term 32 28 19 5 3 13 0 69 9 41
2014 Indeterminate (permanent) 9 14 25 22 27 3 0 24 51 358
2014 Term 21 13 14 23 17 12 0 39 45 27
2014 Casual 35 20 7 0 13 12 13 73 18 15
2014 Student 23 31 23 8 0 8 8 64 9 13
2011 Indeterminate (permanent) 15 31 18 18 16 2 1 47 35 412
2011 Term 25 33 15 12 6 0 9 63 20 38
2011 Student 52 10 19 0 0 18 0 77 0 10
2008 Indeterminate (permanent) 15 31 17 14 18 4 0 48 34 382
2008 Term 9 41 28 3 9 6 3 55 14 32
2008 Student 20 40 13 20 0 7 0 64 21 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 19 22 14 19 21 2 3 44 42 354
2019 Term 32 15 12 4 4 8 24 70 13 51
2018 Indeterminate (permanent) 17 24 14 17 24 3 2 42 43 352
2018 Term 24 17 5 10 8 4 32 64 29 53
2018 Casual 43 20 18 0 9 9 0 69 10 13
2018 Student 50 14 0 14 0 7 14 82 18 14
2017 Indeterminate (permanent) 12 18 19 20 24 3 4 33 47 297
2017 Term 10 21 14 5 12 5 34 50 27 41
2014 Indeterminate (permanent) 8 12 20 19 34 3 4 22 57 358
2014 Term 16 24 11 7 29 4 10 46 41 27
2014 Casual 48 13 7 0 7 0 26 82 9 15
2014 Student 23 15 8 15 15 8 15 50 40 13
2011 Indeterminate (permanent) 8 23 13 23 28 2 3 33 53 412
2011 Term 13 7 13 11 9 3 44 38 37 38
2011 Student 21 31 0 8 0 0 39 86 14 10
2008 Indeterminate (permanent) 7 25 16 20 27 3 3 34 49 383
2008 Term 3 13 6 19 3 6 50 36 50 32
2008 Student 27 27 13 7 0 13 13 73 9 15

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 52 21 13 5 3 1 4 77 9 354
2019 Term 55 13 16 4 2 2 9 76 6 51

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 62 11 8 2 5 2 12 83 7 353
2019 Term 71 6 2 0 2 3 17 95 2 51

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 50 20 16 5 5 2 3 73 11 352
2019 Term 69 9 4 2 3 2 11 90 5 51

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 44 20 15 6 8 3 4 68 15 352
2019 Term 67 10 4 2 3 3 11 90 6 51

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 48 14 12 9 10 3 3 67 20 350
2019 Term 60 12 5 5 3 3 13 85 9 50

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 65 13 9 4 4 2 5 83 8 349
2019 Term 76 2 2 5 0 4 11 92 6 51

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 72 8 5 4 4 3 5 86 8 353
2019 Term 85 0 2 0 0 3 9 97 0 51

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 75 6 3 1 2 3 10 93 3 351
2019 Term 78 2 2 6 0 3 9 91 6 52

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 24 39 16 12 7 2 1 64 20 352
2019 Term 32 46 6 9 2 6 0 82 11 51
2018 Indeterminate (permanent) 27 34 20 9 8 2 0 62 17 351
2018 Term 39 32 10 3 4 7 5 80 8 53
2018 Casual 43 31 7 0 9 9 0 82 10 13
2018 Student 43 43 0 7 0 0 7 92 8 14
2017 Indeterminate (permanent) 15 37 20 12 10 5 1 55 24 296
2017 Term 23 26 28 0 0 24 0 64 0 41

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 36 13 6 6 2 0 75 12 351
2019 Term 65 27 3 4 2 0 0 91 6 51
2019 Casual 62 32 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 41 37 12 5 3 2 1 80 7 350
2018 Term 64 17 7 4 2 5 0 86 7 51
2018 Casual 71 11 9 9 0 0 0 81 9 13
2018 Student 64 29 0 0 0 7 0 100 0 14
2017 Indeterminate (permanent) 28 44 14 5 5 3 0 75 10 297
2017 Term 45 37 3 5 3 7 0 89 8 40
2014 Indeterminate (permanent) 30 40 16 8 4 1 0 72 12 359
2014 Term 46 44 10 0 0 0 0 90 0 27
2014 Casual 60 40 0 0 0 0 0 100 0 15
2014 Student 38 46 8 8 0 0 0 85 8 13
2011 Indeterminate (permanent) 29 38 19 5 5 3 0 70 11 412
2011 Term 41 22 23 2 5 6 0 68 8 38
2011 Student 50 31 8 0 0 0 10 91 0 10

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 30 15 6 5 2 0 73 12 351
2019 Term 54 28 7 3 2 3 2 87 6 52
2019 Student 61 11 17 0 6 6 0 76 6 18
2018 Indeterminate (permanent) 44 31 14 4 3 3 1 78 7 350
2018 Term 56 18 14 2 0 6 2 82 3 50
2018 Casual 60 20 0 10 0 10 0 88 12 12
2018 Student 50 29 21 0 0 0 0 79 0 14
2017 Indeterminate (permanent) 34 38 16 4 4 4 1 75 8 297
2017 Term 34 26 14 5 3 18 0 73 9 41
2014 Indeterminate (permanent) 30 39 18 4 5 3 0 72 9 359
2014 Term 52 27 6 0 0 5 10 93 0 27
2014 Casual 74 19 0 0 0 0 7 100 0 15
2014 Student 38 38 8 0 0 15 0 91 0 13

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 51 32 9 4 4 0 0 83 8 353
2019 Term 76 18 4 2 0 0 0 94 2 51
2018 Indeterminate (permanent) 51 33 8 4 4 0 0 84 8 347
2018 Term 77 17 2 4 0 0 0 94 4 49
2018 Casual 81 9 0 0 9 0 0 91 9 13
2018 Student 86 14 0 0 0 0 0 100 0 14
2017 Indeterminate (permanent) 40 40 10 6 4 0 0 80 10 296
2017 Term 70 26 4 0 0 0 0 96 0 41
2014 Indeterminate (permanent) 36 39 14 6 4 0 0 75 11 359
2014 Term 68 29 0 0 3 0 0 97 3 27
2014 Casual 74 26 0 0 0 0 0 100 0 15
2014 Student 69 23 8 0 0 0 0 92 0 13
2011 Indeterminate (permanent) 38 38 13 5 6 0 0 76 11 411
2011 Term 58 29 5 7 0 0 0 87 7 38
2011 Student 71 29 0 0 0 0 0 100 0 10
2008 Indeterminate (permanent) 32 40 13 9 5 1 0 73 14 381
2008 Term 50 28 9 6 3 3 0 81 10 32
2008 Student 53 27 7 7 7 0 0 80 13 15

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 30 16 9 8 1 1 68 17 349
2019 Term 70 22 5 0 4 0 0 92 4 51
2018 Indeterminate (permanent) 33 27 18 11 9 1 0 61 20 350
2018 Term 77 15 2 6 0 0 0 93 6 51
2018 Casual 81 9 0 0 9 0 0 91 9 13
2018 Student 57 36 7 0 0 0 0 93 0 14
2017 Indeterminate (permanent) 20 30 25 14 9 2 0 51 24 297
2017 Term 51 31 14 0 0 4 0 85 0 41
2014 Indeterminate (permanent) 18 31 26 12 12 1 0 49 24 360
2014 Term 43 30 24 0 3 0 0 73 3 27
2014 Casual 41 27 19 6 7 0 0 68 13 15
2014 Student 38 31 23 8 0 0 0 69 8 13
2011 Indeterminate (permanent) 24 30 22 12 11 0 0 54 24 411
2011 Term 60 24 12 3 0 0 0 85 3 38
2011 Student 50 40 10 0 0 0 0 90 0 10

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 32 14 11 6 0 0 69 17 353
2019 Term 70 22 5 2 2 0 0 92 3 50
2018 Indeterminate (permanent) 33 31 17 10 7 0 0 65 18 348
2018 Term 77 15 2 4 1 0 0 93 6 51
2018 Casual 76 6 9 0 9 0 0 81 9 13
2018 Student 57 36 7 0 0 0 0 93 0 14
2017 Indeterminate (permanent) 23 36 20 12 8 0 1 59 21 297
2017 Term 53 32 10 2 0 3 0 87 2 41
2014 Indeterminate (permanent) 18 35 22 12 11 1 0 54 24 360
2014 Term 43 39 14 0 3 0 0 82 3 27
2014 Casual 35 45 13 0 7 0 0 80 7 15
2014 Student 50 25 25 0 0 0 0 75 0 12
2011 Indeterminate (permanent) 25 33 20 12 9 0 0 59 21 411
2011 Term 57 30 8 5 0 0 0 87 5 37
2008 Indeterminate (permanent) 20 36 17 16 11 1 0 56 27 384
2008 Term 44 38 9 9 0 0 0 81 9 32
2008 Student 33 33 20 0 13 0 0 67 13 15

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 22 18 10 12 2 0 60 22 353
2019 Term 47 27 6 5 2 2 11 85 8 51
2018 Indeterminate (permanent) 32 26 14 14 12 3 1 59 27 350
2018 Term 53 10 11 4 3 1 18 78 9 51
2018 Casual 45 37 0 0 9 9 0 90 10 13
2018 Student 36 14 14 21 0 7 7 58 25 14
2017 Indeterminate (permanent) 23 27 20 14 11 4 1 53 26 297
2017 Term 20 14 20 5 2 17 22 56 12 41
2014 Indeterminate (permanent) 21 23 22 14 14 5 1 47 30 360
2014 Term 32 23 7 20 11 2 5 59 33 27
2014 Casual 41 20 6 13 13 0 6 65 28 15
2014 Student 46 0 31 15 0 0 8 50 17 13
2011 Indeterminate (permanent) 30 21 19 12 14 5 0 54 27 411
2011 Term 39 19 13 5 7 0 19 70 14 38
2011 Student 42 40 0 0 10 0 8 89 11 10
2008 Indeterminate (permanent) 20 25 21 15 14 3 1 47 31 382
2008 Term 22 19 16 9 3 3 28 59 18 32
2008 Student 20 27 20 7 20 0 7 50 29 15
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Indeterminate (permanent) 26 32 41 354
2019 Term 53 24 23 52
2018 Indeterminate (permanent) 26 39 35 351
2018 Term 69 18 13 53
2018 Casual 55 15 29 13
2018 Student 50 29 21 14
2017 Indeterminate (permanent) 29 33 38 297
2017 Term 72 8 20 41
2014 Indeterminate (permanent) 30 35 35 360
2014 Term 66 17 17 27
2014 Casual 53 27 20 15
2014 Student 31 23 46 13
2011 Indeterminate (permanent) 31 39 30 412
2011 Term 81 16 3 38
2011 Student 37 42 21 10

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Indeterminate (permanent) 11 24 53 6 0 6 90
2019 Term 0 0 15 3 79 3 31
2018 Indeterminate (permanent) 16 11 63 4 0 6 92
2018 Term 0 3 8 2 85 2 35
2017 Indeterminate (permanent) 23 11 58 3 1 5 86
2017 Term 2 10 10 0 74 3 28
2014 Indeterminate (permanent) 23 14 50 6 9999 6 110
2014 Term 5 6 40 9 9999 40 17
2011 Indeterminate (permanent) 17 16 58 4 9999 5 128
2011 Term 0 0 30 25 9999 45 30
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 41 9 6 3 0 1 82 9 353
2019 Term 8 33 27 15 10 6 2 44 27 52

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 58 25 9 2 2 3 1 86 4 353
2019 Term 27 26 10 0 2 31 2 81 4 52
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 18 82 354
2019 Casual 0 100 18
2018 Indeterminate (permanent) 15 85 352
2018 Term 9 91 53

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 53 47 61
2018 Indeterminate (permanent) 37 63 56

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 59 41 61
2018 Indeterminate (permanent) 69 31 56

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 61
2018 Indeterminate (permanent) 0 100 56

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 61

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 14 86 61
2018 Indeterminate (permanent) 16 84 56

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 52 48 61
2018 Indeterminate (permanent) 45 55 56

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 38 62 61
2018 Indeterminate (permanent) 42 58 56

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 46 54 61
2018 Indeterminate (permanent) 38 62 56

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 29 71 61
2018 Indeterminate (permanent) 59 41 56

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 33 67 61
2018 Indeterminate (permanent) 28 72 56

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 42 58 61
2018 Indeterminate (permanent) 48 52 56

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 26 74 61
2018 Indeterminate (permanent) 36 64 56

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 13 87 61
2018 Indeterminate (permanent) 12 88 56

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 45 55 61
2018 Indeterminate (permanent) 54 46 56

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 32 68 61
2018 Indeterminate (permanent) 32 68 56

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 12 88 61
2018 Indeterminate (permanent) 11 89 56

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 62 38 61
2018 Indeterminate (permanent) 57 43 56

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 23 77 61
2018 Indeterminate (permanent) 23 77 56

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 27 73 61
2018 Indeterminate (permanent) 18 82 56

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 21 79 61
2018 Indeterminate (permanent) 23 77 56

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 14 86 61
2018 Indeterminate (permanent) 8 92 56

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 17 83 61
2018 Indeterminate (permanent) 19 81 56

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 8 92 61

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 20 80 61
2018 Indeterminate (permanent) 23 77 56

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 23 77 354

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 17 16 19 8 9 24 7 48 25 354
2019 Term 25 13 14 2 0 35 12 71 3 52
2018 Indeterminate (permanent) 17 15 21 9 9 19 8 45 26 349
2018 Term 21 12 8 1 1 42 14 76 7 53
2018 Casual 34 20 7 0 9 29 0 77 13 13
2018 Student 21 14 7 7 0 36 14 71 14 14
2017 Indeterminate (permanent) 11 19 21 8 10 24 6 43 27 297
2017 Term 5 9 11 6 2 40 26 41 25 41
2014 Indeterminate (permanent) 15 16 23 8 8 25 5 44 23 358
2014 Term 16 22 16 0 3 33 10 67 5 27
2014 Casual 30 7 14 0 7 21 21 63 13 14
2014 Student 31 8 15 0 0 23 23 71 0 13

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 29 30 18 8 7 7 2 65 15 354
2019 Term 46 30 7 2 0 14 2 89 2 52
2018 Indeterminate (permanent) 28 31 19 8 7 7 1 63 16 350
2018 Term 44 17 12 2 1 23 0 80 5 53
2018 Casual 45 22 0 0 9 24 0 88 12 13
2018 Student 50 29 7 7 0 7 0 85 8 14
2017 Indeterminate (permanent) 22 34 19 5 9 11 0 63 16 296
2017 Term 19 30 19 2 2 26 3 68 6 41
2014 Indeterminate (permanent) 20 32 22 8 6 10 1 59 16 358
2014 Term 32 40 14 2 3 9 0 79 6 27
2014 Casual 34 27 0 0 7 19 13 90 10 15
2014 Student 31 23 23 0 8 15 0 64 9 13
2011 Indeterminate (permanent) 33 33 16 8 5 5 0 69 14 411
2011 Term 43 13 11 0 3 30 0 80 5 38
2011 Student 31 29 10 0 0 29 0 85 0 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 8 92 354
2019 Term 0 100 52
2019 Casual 0 100 17
2018 Indeterminate (permanent) 8 92 350
2018 Student 0 100 14

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 13 87 353
2019 Casual 0 100 18
2019 Student 0 100 18

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 18 15 21 6 5 29 7 51 17 351
2019 Term 25 16 12 0 0 37 10 78 0 51
2018 Indeterminate (permanent) 18 16 26 4 4 25 7 50 12 349
2018 Term 23 10 8 0 1 42 16 78 3 53
2018 Casual 43 11 7 0 9 29 0 77 13 13
2018 Student 21 14 0 0 7 36 21 83 17 14
2017 Indeterminate (permanent) 17 17 18 2 5 32 9 57 12 296
2017 Term 8 11 14 2 2 42 21 51 11 41
2014 Indeterminate (permanent) 13 14 25 3 4 36 5 46 11 358
2014 Term 16 30 3 0 3 34 13 87 6 27
2014 Casual 28 7 13 0 0 46 7 73 0 15
2014 Student 15 15 8 0 0 31 31 80 0 13

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 33 29 16 5 5 10 1 70 12 352
2019 Term 47 31 9 0 0 11 2 90 0 52
2018 Indeterminate (permanent) 26 31 25 5 3 10 1 63 9 350
2018 Term 42 15 11 2 1 27 1 79 5 53
2018 Casual 49 18 0 0 9 24 0 88 12 13
2018 Student 43 29 0 7 0 21 0 91 9 14
2017 Indeterminate (permanent) 27 31 16 3 5 16 2 71 9 295
2017 Term 16 39 14 2 0 24 5 78 3 41
2014 Indeterminate (permanent) 22 30 22 3 3 19 2 65 7 358
2014 Term 28 31 16 2 0 16 6 76 3 27
2014 Casual 41 20 0 0 0 33 7 100 0 15
2014 Student 31 38 8 0 0 23 0 90 0 13
2011 Indeterminate (permanent) 33 32 17 5 3 11 0 73 8 410
2011 Term 50 9 12 0 3 25 0 80 4 38
2011 Student 42 37 10 0 0 10 0 88 0 10
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 25 16 9 9 0 1 66 18 349
2019 Term 41 27 22 6 4 0 0 67 11 51
2018 Indeterminate (permanent) 36 30 16 9 8 1 1 67 17 351
2018 Term 29 20 20 13 12 1 5 52 27 53
2018 Casual 49 29 0 13 9 0 0 78 22 13
2018 Student 21 43 14 14 7 0 0 64 21 14
2017 Indeterminate (permanent) 34 27 15 9 11 0 4 62 22 297
2017 Term 31 21 21 12 4 3 7 58 18 41

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 18 25 31 14 11 1 1 44 25 352
2019 Term 28 29 27 12 3 0 0 57 16 51
2018 Indeterminate (permanent) 19 24 26 17 14 0 1 43 31 350
2018 Term 20 28 29 13 4 5 2 52 17 53
2018 Casual 77 6 17 0 0 0 0 83 0 13
2018 Student 50 29 7 14 0 0 0 79 14 14
2017 Indeterminate (permanent) 15 25 25 20 14 0 1 40 34 296
2017 Term 16 34 22 17 2 3 5 55 21 41

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 28 21 11 5 1 2 62 16 347
2019 Term 44 27 19 5 0 0 4 75 5 51
2018 Indeterminate (permanent) 25 32 23 12 6 0 1 58 18 349
2018 Term 37 28 15 7 3 4 6 72 11 52
2018 Casual 87 6 7 0 0 0 0 93 0 13
2018 Student 64 29 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 24 26 24 11 11 0 3 52 23 295
2017 Term 30 36 6 13 2 3 10 75 18 41

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 21 22 26 13 16 1 2 44 29 349
2019 Term 48 39 2 7 2 2 0 89 9 51
2018 Indeterminate (permanent) 16 22 24 16 20 1 1 39 37 350
2018 Term 46 19 13 6 3 2 9 75 10 53
2018 Casual 54 30 0 0 17 0 0 83 17 13
2018 Student 50 21 14 7 7 0 0 71 14 14
2017 Indeterminate (permanent) 13 18 19 23 24 0 2 32 49 297
2017 Term 31 27 17 7 5 3 10 67 14 41

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 49 23 14 5 3 0 5 77 9 350
2019 Term 40 26 19 8 3 0 2 69 12 51
2018 Indeterminate (permanent) 47 21 15 6 6 1 5 73 12 348
2018 Term 37 21 18 0 10 6 8 67 12 53
2018 Casual 77 15 7 0 0 0 0 93 0 13
2018 Student 79 14 7 0 0 0 0 93 0 14
2017 Indeterminate (permanent) 40 27 12 5 5 1 10 76 11 295
2017 Term 22 27 18 7 5 3 17 61 16 41

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 28 17 11 8 0 1 63 19 352
2019 Term 41 22 24 8 3 0 2 64 12 51
2018 Indeterminate (permanent) 29 25 23 12 9 1 1 55 21 350
2018 Term 39 34 15 4 4 2 2 77 8 51
2018 Casual 59 31 9 0 0 0 0 91 0 13
2018 Student 79 21 0 0 0 0 0 100 0 14
2017 Indeterminate (permanent) 27 32 18 11 10 0 2 61 21 296
2017 Term 14 49 20 5 5 3 3 68 11 39

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 30 31 19 9 8 1 1 62 18 354
2019 Term 61 21 10 4 2 0 2 84 6 52
2018 Indeterminate (permanent) 30 31 21 9 6 2 2 63 15 353
2018 Term 55 20 9 4 1 1 10 84 6 53
2018 Casual 63 20 7 0 0 9 0 92 0 13
2018 Student 71 14 0 7 0 0 7 92 8 14
2017 Indeterminate (permanent) 23 29 21 13 10 0 4 55 24 295
2017 Term 32 31 24 0 0 3 10 73 0 40

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 30 23 12 9 0 1 57 20 354
2019 Term 50 27 16 3 4 0 0 77 7 51
2019 Casual 60 28 0 0 5 0 6 95 5 18
2018 Indeterminate (permanent) 24 31 24 13 7 0 1 55 20 353
2018 Term 44 29 10 2 1 3 10 84 4 53
2018 Casual 63 21 7 0 0 9 0 92 0 13
2018 Student 43 29 21 7 0 0 0 71 7 14
2017 Indeterminate (permanent) 21 29 25 11 10 0 3 52 22 296
2017 Term 37 35 7 12 0 3 8 80 13 40

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 27 23 7 8 1 1 61 16 354
2019 Term 45 39 9 4 3 0 0 84 7 51
2018 Indeterminate (permanent) 34 29 19 11 6 0 2 64 17 351
2018 Term 45 27 16 2 4 0 6 76 6 53
2018 Casual 51 39 10 0 0 0 0 90 0 12
2018 Student 50 7 21 14 7 0 0 57 21 14
2017 Indeterminate (permanent) 29 27 18 12 9 1 3 59 22 296
2017 Term 41 38 13 0 0 3 5 86 0 40

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 23 17 8 10 1 1 64 18 352
2019 Term 75 14 4 2 0 2 4 94 2 51

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 35 16 8 6 1 1 69 15 351
2019 Term 49 31 14 4 2 0 0 80 6 51
2018 Indeterminate (permanent) 32 33 16 14 4 0 2 66 18 351
2018 Term 52 31 5 5 4 0 4 86 9 52
2018 Casual 78 22 0 0 0 0 0 100 0 13
2018 Student 36 36 21 0 7 0 0 71 7 14
2017 Indeterminate (permanent) 34 29 17 11 6 0 3 66 17 296
2017 Term 36 25 27 5 0 3 5 66 5 40

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 55 22 13 6 2 0 2 78 8 351
2019 Term 59 34 6 0 2 0 0 92 2 51
2018 Indeterminate (permanent) 51 24 13 7 3 1 2 77 10 350
2018 Term 63 22 5 7 0 0 4 88 7 52
2018 Casual 67 33 0 0 0 0 0 100 0 13
2018 Student 64 14 14 0 7 0 0 79 7 14
2017 Indeterminate (permanent) 52 23 16 4 4 0 2 77 7 296
2017 Term 48 21 23 3 0 0 5 73 3 41

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 70 14 5 1 2 1 7 91 3 351
2019 Term 81 12 2 0 2 2 2 97 2 51
2018 Indeterminate (permanent) 67 16 7 2 2 0 8 89 4 351
2018 Term 71 15 5 2 0 0 6 92 2 53
2018 Casual 93 7 0 0 0 0 0 100 0 13
2018 Student 93 0 0 7 0 0 0 93 7 14

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 67 12 8 5 4 0 4 82 10 352
2019 Term 85 5 2 2 0 0 6 96 2 52
2018 Indeterminate (permanent) 65 13 8 5 4 1 5 82 9 352
2018 Term 78 7 2 2 1 0 10 94 3 53
2018 Casual 83 7 0 0 9 0 0 91 9 13
2018 Student 86 7 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 64 16 5 6 4 0 5 84 11 296
2017 Term 81 7 0 2 0 3 7 97 3 41

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 46 33 14 4 2 0 1 80 6 350
2019 Term 80 16 2 0 0 0 2 98 0 52
2018 Indeterminate (permanent) 47 30 13 5 4 1 2 79 8 350
2018 Term 70 17 5 2 0 0 6 93 2 53
2018 Casual 71 15 0 5 9 0 0 85 15 13
2018 Student 64 29 0 0 7 0 0 93 7 14
2017 Indeterminate (permanent) 44 31 12 7 4 0 3 77 11 295
2017 Term 69 24 2 2 0 0 3 95 2 41

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 57 18 11 5 7 0 2 77 12 349
2019 Term 84 11 2 2 0 0 2 97 2 52
2018 Indeterminate (permanent) 50 23 12 8 5 1 1 75 13 348
2018 Term 78 9 5 2 1 0 6 92 3 53
2018 Casual 68 16 6 0 10 0 0 84 10 12
2018 Student 86 0 0 7 7 0 0 86 14 14
2017 Indeterminate (permanent) 52 23 8 8 6 1 3 78 14 296
2017 Term 67 22 7 0 0 0 4 92 0 41

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 54 14 4 3 1 1 23 89 5 348
2019 Term 79 0 0 0 0 0 21 100 0 52
2018 Indeterminate (permanent) 50 12 8 4 1 1 24 83 6 349
2018 Term 65 2 0 0 0 0 33 100 0 53
2018 Casual 89 0 0 0 0 0 11 100 0 13
2018 Student 86 0 0 0 0 0 14 100 0 14
2017 Indeterminate (permanent) 40 15 6 5 2 0 33 81 10 296
2017 Term 68 7 3 0 0 0 22 97 0 41

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 60 20 11 2 2 1 5 85 3 348
2019 Term 77 7 7 0 0 0 9 93 0 52
2018 Indeterminate (permanent) 55 23 11 4 2 1 5 82 7 350
2018 Term 81 5 0 0 2 0 13 98 2 53
2018 Casual 74 9 7 9 0 0 0 83 9 13
2018 Student 86 7 0 0 0 0 7 100 0 14
2017 Indeterminate (permanent) 58 16 10 5 3 0 8 81 8 296
2017 Term 73 10 5 2 0 0 10 92 2 40

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 79 10 3 2 1 0 5 94 3 351
2019 Term 58 22 11 0 4 0 6 85 4 52
2018 Indeterminate (permanent) 79 9 2 2 2 0 5 94 4 350
2018 Term 40 14 11 20 5 0 9 60 28 53
2018 Casual 20 15 6 26 34 0 0 35 59 13
2018 Student 79 0 0 7 0 0 14 92 8 14
2017 Indeterminate (permanent) 69 15 5 2 2 1 6 91 4 295
2017 Term 29 17 17 11 20 0 5 49 32 41

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 54 24 13 5 2 0 2 80 8 351
2019 Term 71 17 6 1 0 0 4 92 1 52
2018 Indeterminate (permanent) 50 25 15 5 2 1 2 77 7 351
2018 Term 65 19 9 0 0 0 8 90 0 53
2018 Casual 78 13 0 0 9 0 0 91 9 13
2018 Student 64 21 0 7 0 0 7 92 8 14
2017 Indeterminate (permanent) 48 27 14 5 3 0 4 78 8 296
2017 Term 70 15 9 0 3 0 3 88 3 41

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 14 33 37 12 4 0 0 47 16 353
2019 Term 30 34 31 5 0 0 0 64 5 52
2018 Indeterminate (permanent) 15 30 34 15 5 0 0 46 20 350
2018 Term 25 40 29 6 0 0 0 65 6 53
2018 Casual 35 33 15 17 0 0 0 69 17 13
2018 Student 36 43 14 7 0 0 0 79 7 14
2017 Indeterminate (permanent) 13 30 36 15 6 0 0 43 21 297
2017 Term 14 36 42 8 0 0 0 50 8 41

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 10 20 39 19 13 0 0 32 30 351
2019 Term 3 7 38 37 14 0 0 51 10 51
2018 Indeterminate (permanent) 9 21 42 17 12 0 0 29 29 348
2018 Term 0 7 35 39 17 0 2 58 7 53
2018 Casual 9 7 20 24 39 0 0 63 17 13
2018 Student 7 7 29 36 21 0 0 57 14 14
2017 Indeterminate (permanent) 5 22 39 22 10 1 1 33 28 295
2017 Term 0 10 41 26 24 0 0 49 10 41

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 36 38 14 6 4 3 0 76 10 353
2019 Term 31 41 9 11 2 6 0 77 13 52
2018 Indeterminate (permanent) 33 41 12 7 4 2 0 77 11 351
2018 Term 30 31 13 10 6 7 2 67 18 53
2018 Casual 45 27 0 0 9 9 9 88 12 13
2018 Student 29 50 7 7 0 7 0 85 8 14
2017 Indeterminate (permanent) 21 45 20 5 5 4 0 69 10 297
2017 Term 17 38 13 10 11 11 0 63 23 40

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 25 32 17 13 10 1 1 58 24 354
2019 Term 40 40 11 5 0 4 0 83 5 52
2018 Indeterminate (permanent) 27 31 18 15 7 1 0 59 22 351
2018 Term 34 38 11 7 4 5 2 77 12 53
2018 Casual 41 33 0 0 10 15 0 88 12 12
2018 Student 43 36 14 7 0 0 0 79 7 14
2017 Indeterminate (permanent) 14 35 23 18 8 2 0 50 27 297
2017 Term 25 34 15 15 3 8 0 65 19 40
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 18 82 354
2019 Term 4 96 52
2017 Indeterminate (permanent) 17 83 296
2014 Indeterminate (permanent) 18 82 358
2014 Student 0 100 13

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 88 12 63
2017 Indeterminate (permanent) 82 18 50
2014 Indeterminate (permanent) 85 15 64

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 35 17 4 4 0 0 75 8 54
2017 Indeterminate (permanent) 50 31 3 11 6 0 0 81 16 41
2014 Indeterminate (permanent) 58 29 9 2 2 0 0 87 4 54
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 35 14 4 6 2 2 39 61 352
2019 Term 42 32 7 6 1 5 7 48 52 52
2018 Indeterminate (permanent) 47 27 12 7 4 3 1 48 52 352
2018 Term 40 16 16 7 8 7 5 45 55 53
2018 Casual 45 24 5 17 0 9 0 50 50 13
2018 Student 57 21 0 7 14 0 0 57 43 14
2017 Indeterminate (permanent) 48 23 17 5 4 4 1 50 50 296
2017 Term 48 10 18 4 6 11 3 55 45 41

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 56 44 207
2019 Term 67 33 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 65 35 204
2019 Term 77 23 23
2018 Indeterminate (permanent) 55 45 175
2018 Term 26 74 25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 29 18 17 12 13 2 9 53 28 206
2019 Term 15 35 18 12 14 5 0 53 28 22
2018 Indeterminate (permanent) 24 24 19 16 11 1 5 51 29 175
2018 Term 18 23 10 38 6 0 5 43 47 25
2017 Indeterminate (permanent) 16 33 18 12 12 1 8 53 26 141
2017 Term 25 13 11 18 16 0 18 46 41 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 15 12 19 12 16 1 25 36 38 206
2019 Term 12 27 14 13 14 0 19 49 33 22
2019 Student 10 10 20 10 10 0 40 33 33 10
2018 Indeterminate (permanent) 9 15 14 12 17 4 29 35 44 175
2018 Term 13 15 3 10 36 5 19 36 60 25
2017 Indeterminate (permanent) 8 19 16 11 16 3 27 38 39 139
2017 Term 14 7 14 6 28 7 25 30 50 17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 47 16 13 7 10 1 6 68 18 353
2019 Term 41 14 14 5 4 2 20 71 12 51
2018 Indeterminate (permanent) 49 13 10 8 8 2 10 70 18 352
2018 Term 57 4 7 5 0 5 21 84 7 53
2018 Casual 59 17 0 0 9 15 0 89 11 13
2018 Student 57 0 7 7 0 0 29 80 10 14
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