2019 Public Service Employee Survey Results for Privy Council Office by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	62	29	2	6	1	90	7	84
2019	IS-03	59	29	0	12	0	88	12	17
2019	IS-04	59	24	12	6	0	82	6	17
2019	IS-05	60	27	0	7	7	87	13	15
2019	IS-06	65	30	0	5	0	95	5	20
2017	IS	33	44	4	13	7	76	20	55
2017	IS-03	15	54	8	0	23	69	23	13
2017	IS-05	63	18	6	13	0	81	13	16
2017	IS-06	36	55	0	0	9	91	9	11
2014	IS	37	29	5	24	5	66	29	41
2014	IS-05	45	45	0	9	0	91	9	11
2014	IS-06	18	27	9	36	9	45	45	11
2011	IS	40	45	9	4	2	85	6	47
2011	IS-03	40	40	10	10	0	80	10	10
2011	IS-05	33	58	0	0	8	92	8	12
2011	IS-06	55	45	0	0	0	100	0	11
2008	IS	37	40	6	17	0	77	17	35
2008	IS-05	27	64	0	9	0	91	9	11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	75	13	1	7	4	88	11	84
2019	IS-03	82	6	0	6	6	88	12	17
2019	IS-04	76	18	6	0	0	94	0	17
2019	IS-05	67	13	0	13	7	80	20	15
2019	IS-06	65	20	0	15	0	85	15	20
2017	IS	74	19	2	6	0	93	6	54
2017	IS-03	77	23	0	0	0	100	0	13
2017	IS-05	87	6	0	6	0	94	6	16
2017	IS-06	64	27	0	9	0	91	9	11
2014	IS	61	27	2	7	2	88	10	41
2014	IS-05	55	27	9	9	0	82	9	11
2014	IS-06	82	9	0	9	0	91	9	11
2011	IS	66	28	0	6	0	94	6	47
2011	IS-03	60	40	0	0	0	100	0	10
2011	IS-05	67	8	0	25	0	75	25	12
2011	IS-06	91	9	0	0	0	100	0	11
2008	IS	57	26	6	11	0	83	11	35
2008	IS-05	36	45	0	18	0	82	18	11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	32	4	13	7	76	20	84
2019	IS-03	35	47	6	0	12	82	12	17
2019	IS-04	53	35	0	12	0	88	12	17
2019	IS-05	33	27	0	20	20	60	40	15
2019	IS-06	50	10	10	25	5	60	30	20
2017	IS	33	44	4	7	13	76	20	55
2017	IS-03	31	38	8	8	15	69	23	13
2017	IS-05	38	43	0	0	19	81	19	16
2017	IS-06	36	46	9	9	0	82	9	11
2014	IS	54	29	5	12	0	83	12	41
2014	IS-05	55	36	0	9	0	91	9	11
2014	IS-06	73	27	0	0	0	100	0	11
2011	IS	69	13	7	9	2	82	11	45
2011	IS-03	60	20	10	0	10	80	10	10
2011	IS-05	67	0	8	25	0	67	25	12

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	41	34	7	7	5	2	4	79	13	83
2019	IS-03	24	47	6	12	12	0	0	71	24	17
2019	IS-04	41	24	18	12	0	6	0	69	13	17
2019	IS-05	43	43	0	7	7	0	0	86	14	14
2019	IS-06	30	45	10	5	0	5	5	83	6	20
2018	IS	38	48	8	2	2	2	2	89	3	64
2018	IS-03	46	46	8	0	0	0	0	92	0	13
2018	IS-05	41	47	6	0	0	6	0	94	0	17
2018	IS-06	39	50	11	0	0	0	0	89	0	18
2017	IS	43	42	4	9	2	0	0	85	11	55
2017	IS-03	46	31	8	15	0	0	0	77	15	13
2017	IS-05	56	38	0	6	0	0	0	94	6	16
2017	IS-06	27	64	9	0	0	0	0	91	0	11
2014	IS	51	39	2	2	5	0	0	90	7	41
2014	IS-05	55	45	0	0	0	0	0	100	0	11
2014	IS-06	73	27	0	0	0	0	0	100	0	11
2011	IS	30	45	17	6	2	0	0	74	9	47
2011	IS-03	30	50	20	0	0	0	0	80	0	10
2011	IS-05	25	58	8	0	8	0	0	83	8	12
2011	IS-06	27	27	27	18	0	0	0	55	18	11
2008	IS	37	34	20	6	3	0	0	71	9	35
2008	IS-05	18	36	27	18	0	0	0	55	18	11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	60	27	7	4	1	1	0	88	5	84
2019	IS-03	47	29	12	6	0	6	0	81	6	17
2019	IS-04	53	35	12	0	0	0	0	88	0	17
2019	IS-05	67	13	7	7	7	0	0	80	13	15
2019	IS-06	65	25	5	5	0	0	0	90	5	20
2017	IS	59	32	6	4	0	0	0	91	4	54
2017	IS-03	62	23	15	0	0	0	0	85	0	13
2017	IS-05	68	32	0	0	0	0	0	100	0	16
2017	IS-06	55	45	0	0	0	0	0	100	0	11
2014	IS	56	29	7	5	0	0	2	88	5	41
2014	IS-05	64	36	0	0	0	0	0	100	0	11
2014	IS-06	73	18	9	0	0	0	0	91	0	11

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	26	6	10	2	0	82	12	84
2019	IS-03	59	12	24	6	0	0	71	6	17
2019	IS-04	47	41	6	6	0	0	88	6	17
2019	IS-05	53	13	0	27	7	0	67	33	15
2019	IS-06	50	40	0	5	5	0	90	10	20
2018	IS	57	27	5	10	0	2	85	10	63
2018	IS-03	46	38	8	0	0	8	92	0	13
2018	IS-05	65	24	6	6	0	0	88	6	17
2018	IS-06	41	29	6	24	0	0	71	24	17
2017	IS	47	23	5	16	5	2	72	22	55
2017	IS-03	69	23	0	0	8	0	92	8	13
2017	IS-05	57	18	13	13	0	0	75	13	16
2017	IS-06	18	36	0	45	0	0	55	45	11
2014	IS	44	27	12	12	5	0	71	17	41
2014	IS-05	55	27	0	9	9	0	82	18	11
2014	IS-06	45	27	27	0	0	0	73	0	11
2011	IS	47	32	9	11	2	0	79	13	47
2011	IS-03	60	30	0	0	10	0	90	10	10
2011	IS-05	83	8	0	8	0	0	92	8	12
2011	IS-06	9	55	18	18	0	0	64	18	11

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	55	38	2	4	1	93	5	84
2019	IS-03	41	53	0	6	0	94	6	17
2019	IS-04	59	29	6	6	0	88	6	17
2019	IS-05	60	27	0	7	7	87	13	15
2019	IS-06	50	45	5	0	0	95	0	20
2018	IS	61	33	5	2	0	94	2	64
2018	IS-03	23	62	8	8	0	85	8	13
2018	IS-05	71	29	0	0	0	100	0	17
2018	IS-06	67	33	0	0	0	100	0	18
2017	IS	60	31	0	4	5	91	9	55
2017	IS-03	31	46	0	15	8	77	23	13
2017	IS-05	75	25	0	0	0	100	0	16
2017	IS-06	100	0	0	0	0	100	0	11
2014	IS	37	34	12	12	5	71	17	41
2014	IS-05	64	9	27	0	0	73	0	11
2014	IS-06	36	45	9	9	0	82	9	11
2011	IS	43	39	9	4	4	83	9	46
2011	IS-03	30	50	10	10	0	80	10	10
2011	IS-05	50	25	17	0	8	75	8	12
2011	IS-06	60	30	10	0	0	90	0	10
2008	IS	31	34	29	0	6	66	6	35
2008	IS-05	18	45	36	0	0	64	0	11

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	26	11	6	6	0	0	77	12	84
2019	IS-03	24	24	18	18	18	0	0	47	35	17
2019	IS-04	47	41	12	0	0	0	0	88	0	17
2019	IS-05	47	33	13	0	7	0	0	80	7	15
2019	IS-06	65	15	5	10	5	0	0	80	15	20
2018	IS	52	31	9	3	3	0	2	84	6	64
2018	IS-03	31	31	23	0	15	0	0	62	15	13
2018	IS-05	59	24	12	6	0	0	0	82	6	17
2018	IS-06	50	39	6	6	0	0	0	89	6	18
2017	IS	53	25	7	7	7	0	0	78	15	55
2017	IS-03	31	38	8	15	8	0	0	69	23	13
2017	IS-05	68	25	6	0	0	0	0	94	0	16
2017	IS-06	64	9	9	9	9	0	0	73	18	11
2014	IS	44	32	5	10	10	0	0	76	20	41
2014	IS-05	82	0	0	9	9	0	0	82	18	11
2014	IS-06	27	64	9	0	0	0	0	91	0	11
2011	IS	36	34	15	11	2	2	0	72	13	47
2011	IS-03	50	20	10	20	0	0	0	70	20	10
2011	IS-05	33	33	17	8	8	0	0	67	17	12
2011	IS-06	36	36	18	9	0	0	0	73	9	11

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	49	31	12	6	1	81	7	83
2019	IS-03	50	31	13	0	6	81	6	16
2019	IS-04	47	35	18	0	0	82	0	17
2019	IS-05	33	40	13	13	0	73	13	15
2019	IS-06	50	35	10	5	0	85	5	20
2018	IS	45	42	13	0	0	88	0	64
2018	IS-03	38	38	23	0	0	77	0	13
2018	IS-05	47	41	12	0	0	88	0	17
2018	IS-06	39	50	11	0	0	89	0	18
2017	IS	51	35	5	4	5	85	9	55
2017	IS-03	62	23	0	8	8	85	15	13
2017	IS-05	43	44	13	0	0	87	0	16
2017	IS-06	64	27	0	0	9	91	9	11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	65	25	7	1	1	0	90	2	84
2019	IS-03	53	29	12	6	0	0	82	6	17
2019	IS-04	65	29	6	0	0	0	94	0	17
2019	IS-05	60	27	7	0	7	0	87	7	15
2019	IS-06	70	25	5	0	0	0	95	0	20
2018	IS	68	24	8	0	0	0	92	0	63
2018	IS-03	46	46	8	0	0	0	92	0	13
2018	IS-05	65	24	12	0	0	0	88	0	17
2018	IS-06	83	17	0	0	0	0	100	0	18
2017	IS	62	29	5	2	2	0	91	4	55
2017	IS-03	54	31	0	8	8	0	85	15	13
2017	IS-05	62	31	6	0	0	0	94	0	16
2017	IS-06	91	9	0	0	0	0	100	0	11
2014	IS	54	24	15	5	0	2	80	5	41
2014	IS-05	73	9	18	0	0	0	82	0	11
2014	IS-06	45	36	18	0	0	0	82	0	11
2011	IS	60	19	17	2	2	0	79	4	47
2011	IS-03	60	10	20	10	0	0	70	10	10
2011	IS-05	67	8	25	0	0	0	75	0	12
2011	IS-06	73	27	0	0	0	0	100	0	11
2008	IS	34	46	6	9	6	0	80	14	35
2008	IS-05	27	64	9	0	0	0	91	0	11

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	48	38	6	5	4	86	8	84
2019	IS-03	18	47	12	18	6	65	24	17
2019	IS-04	53	35	6	6	0	88	6	17
2019	IS-05	67	27	0	0	7	93	7	15
2019	IS-06	50	40	5	0	5	90	5	20
2018	IS	52	38	6	3	2	89	5	64
2018	IS-03	23	31	23	15	8	54	23	13
2018	IS-05	53	41	6	0	0	94	0	17
2018	IS-06	61	39	0	0	0	100	0	18
2017	IS	53	24	5	11	7	76	18	55
2017	IS-03	38	15	15	23	8	54	31	13
2017	IS-05	62	32	0	6	0	94	6	16
2017	IS-06	55	27	0	9	9	82	18	11

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	64	31	4	0	1	95	1	83
2019	IS-03	47	47	6	0	0	94	0	17
2019	IS-04	59	35	6	0	0	94	0	17
2019	IS-05	73	13	7	0	7	87	7	15
2019	IS-06	65	35	0	0	0	100	0	20
2018	IS	69	27	5	0	0	95	0	64
2018	IS-03	31	54	15	0	0	85	0	13
2018	IS-05	76	24	0	0	0	100	0	17
2018	IS-06	89	11	0	0	0	100	0	18
2017	IS	70	20	4	4	2	91	6	54
2017	IS-03	46	31	8	8	8	77	15	13
2017	IS-05	81	19	0	0	0	100	0	16
2017	IS-06	82	18	0	0	0	100	0	11
2014	IS	66	15	17	0	2	80	2	41
2014	IS-05	73	18	9	0	0	91	0	11
2014	IS-06	82	9	9	0	0	91	0	11
2011	IS	66	21	11	0	2	87	2	47
2011	IS-03	50	50	0	0	0	100	0	10
2011	IS-05	83	0	17	0	0	83	0	12
2011	IS-06	82	0	18	0	0	82	0	11

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	54	33	6	6	1	0	87	7	84
2019	IS-03	18	59	6	18	0	0	76	18	17
2019	IS-04	53	29	18	0	0	0	82	0	17
2019	IS-05	67	20	7	0	7	0	87	7	15
2019	IS-06	55	35	0	10	0	0	90	10	20
2018	IS	59	29	5	8	0	0	87	8	63
2018	IS-03	31	46	15	8	0	0	77	8	13
2018	IS-05	59	24	0	18	0	0	82	18	17
2018	IS-06	71	24	0	6	0	0	94	6	17
2017	IS	52	28	6	7	7	0	80	15	54
2017	IS-03	31	38	8	8	15	0	69	23	13
2017	IS-05	57	37	0	0	6	0	94	6	16
2017	IS-06	55	18	9	18	0	0	73	18	11
2014	IS	39	34	12	10	5	0	73	15	41
2014	IS-05	45	36	9	9	0	0	82	9	11
2014	IS-06	55	18	27	0	0	0	73	0	11
2011	IS	36	36	19	4	2	2	74	7	47
2011	IS-03	20	50	20	10	0	0	70	10	10
2011	IS-05	33	42	8	8	8	0	75	17	12
2011	IS-06	64	9	27	0	0	0	73	0	11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	60	25	8	4	2	1	86	6	84
2019	IS-03	12	53	12	18	6	0	65	24	17
2019	IS-04	71	24	6	0	0	0	94	0	17
2019	IS-05	67	13	13	0	7	0	80	7	15
2019	IS-06	65	30	5	0	0	0	95	0	20
2018	IS	64	25	6	5	0	0	89	5	64
2018	IS-03	31	46	8	15	0	0	77	15	13
2018	IS-05	65	24	6	6	0	0	88	6	17
2018	IS-06	78	11	11	0	0	0	89	0	18
2017	IS	48	32	7	6	7	0	80	13	54
2017	IS-03	15	46	15	0	23	0	62	23	13
2017	IS-05	62	38	0	0	0	0	100	0	16
2017	IS-06	64	18	0	18	0	0	82	18	11
2014	IS	46	22	15	7	10	0	68	17	41
2014	IS-05	64	18	0	9	9	0	82	18	11
2014	IS-06	64	0	36	0	0	0	64	0	11

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	58	33	5	1	2	0	92	4	84
2019	IS-03	29	59	6	0	6	0	88	6	17
2019	IS-04	71	24	6	0	0	0	94	0	17
2019	IS-05	60	27	0	7	7	0	87	13	15
2019	IS-06	60	30	10	0	0	0	90	0	20
2018	IS	59	30	8	3	0	0	89	3	64
2018	IS-03	38	31	23	8	0	0	69	8	13
2018	IS-05	59	41	0	0	0	0	100	0	17
2018	IS-06	61	22	11	6	0	0	83	6	18
2017	IS	54	35	4	2	6	0	89	7	54
2017	IS-03	46	38	8	0	8	0	85	8	13
2017	IS-05	63	31	0	0	6	0	94	6	16
2017	IS-06	55	36	0	9	0	0	91	9	11
2014	IS	44	32	15	7	2	0	76	10	41
2014	IS-05	64	18	9	9	0	0	82	9	11
2014	IS-06	55	27	18	0	0	0	82	0	11
2011	IS	52	33	4	9	0	2	87	9	46
2011	IS-03	50	30	10	10	0	0	80	10	10
2011	IS-05	58	25	0	17	0	0	83	17	12
2011	IS-06	60	30	10	0	0	0	90	0	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	62	30	2	5	1	92	6	84
2019	IS-03	41	53	0	6	0	94	6	17
2019	IS-04	65	29	0	6	0	94	6	17
2019	IS-05	67	13	0	13	7	80	20	15
2019	IS-06	65	30	5	0	0	95	0	20
2018	IS	66	31	2	2	0	97	2	64
2018	IS-03	31	62	8	0	0	92	0	13
2018	IS-05	65	35	0	0	0	100	0	17
2018	IS-06	83	17	0	0	0	100	0	18
2017	IS	61	32	0	2	6	92	8	53
2017	IS-03	23	62	0	8	8	85	15	13
2017	IS-05	82	18	0	0	0	100	0	16
2017	IS-06	73	27	0	0	0	100	0	11
2014	IS	49	29	2	12	7	78	20	41
2014	IS-05	73	9	0	18	0	82	18	11
2014	IS-06	55	36	0	9	0	91	9	11
2011	IS	53	32	9	4	2	85	6	47
2011	IS-03	40	50	0	10	0	90	10	10
2011	IS-05	58	17	25	0	0	75	0	12
2011	IS-06	73	18	9	0	0	91	0	11
2008	IS	29	51	14	0	6	80	6	35
2008	IS-05	18	64	18	0	0	82	0	11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	33	10	12	4	1	75	16	84
2019	IS-03	65	29	0	6	0	0	94	6	17
2019	IS-04	41	35	18	6	0	0	76	6	17
2019	IS-05	33	20	7	27	7	7	57	36	15
2019	IS-06	15	45	15	15	10	0	60	25	20
2018	IS	38	33	11	13	6	0	70	19	64
2018	IS-03	69	23	8	0	0	0	92	0	13
2018	IS-05	41	29	18	12	0	0	71	12	17
2018	IS-06	6	44	6	22	22	0	50	44	18
2017	IS	33	33	18	9	7	0	66	16	55
2017	IS-03	69	8	23	0	0	0	77	0	13
2017	IS-05	31	44	12	6	6	0	76	13	16
2017	IS-06	0	37	27	18	18	0	37	36	11
2014	IS	22	32	22	17	5	2	55	23	41
2014	IS-05	9	45	27	18	0	0	55	18	11
2014	IS-06	0	18	36	27	18	0	18	45	11
2011	IS	36	32	15	9	9	0	68	17	47
2011	IS-03	60	10	20	0	10	0	70	10	10
2011	IS-05	50	33	8	0	8	0	83	8	12
2011	IS-06	9	27	18	27	18	0	36	45	11
2008	IS	29	43	20	0	6	3	74	6	35
2008	IS-05	9	55	9	0	18	9	70	20	11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	5	20	36	23	15	0	1	39	25	84
2019	IS-03	0	6	29	24	35	0	6	63	6	17
2019	IS-04	6	18	41	12	24	0	0	35	24	17
2019	IS-05	0	40	27	27	7	0	0	33	40	15
2019	IS-06	10	20	50	20	0	0	0	20	30	20
2018	IS	3	16	45	25	9	0	2	35	19	64
2018	IS-03	8	8	23	31	31	0	0	62	15	13
2018	IS-05	6	18	59	12	6	0	0	18	24	17
2018	IS-06	0	17	50	28	6	0	0	33	17	18
2017	IS	5	16	44	20	6	0	9	28	24	55
2017	IS-03	8	0	46	15	8	0	23	30	10	13
2017	IS-05	0	19	37	31	6	0	6	40	20	16
2017	IS-06	9	36	45	0	9	0	0	9	45	11
2014	IS	2	27	39	15	12	0	5	28	31	41
2014	IS-05	0	27	27	27	9	0	9	40	30	11
2014	IS-06	9	18	55	9	9	0	0	18	27	11
2011	IS	11	17	28	28	13	2	2	42	29	47
2011	IS-03	10	10	20	30	20	0	10	56	22	10
2011	IS-05	17	17	33	33	0	0	0	33	33	12
2011	IS-06	9	9	36	18	27	0	0	45	18	11
2008	IS	9	14	31	34	9	0	3	44	24	35
2008	IS-05	9	9	45	36	0	0	0	36	18	11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	1	4	25	33	37	0	0	70	5	83
2019	IS-03	0	12	24	18	47	0	0	65	12	17
2019	IS-04	0	0	12	47	41	0	0	88	0	17
2019	IS-05	7	7	43	36	7	0	0	43	14	14
2019	IS-06	0	0	25	35	40	0	0	75	0	20
2018	IS	3	6	14	42	28	2	5	75	10	64
2018	IS-03	15	8	0	31	46	0	0	77	23	13
2018	IS-05	0	6	6	47	24	6	12	86	7	17
2018	IS-06	0	6	22	44	28	0	0	72	6	18
2017	IS	4	9	18	36	22	0	11	65	14	55
2017	IS-03	0	8	23	23	23	0	23	60	10	13
2017	IS-05	0	13	19	37	25	0	6	66	13	16
2017	IS-06	9	0	9	63	18	0	0	82	9	11
2014	IS	2	20	10	34	27	2	5	66	24	41
2014	IS-05	0	0	18	27	45	0	9	80	0	11
2014	IS-06	0	18	9	45	27	0	0	73	18	11
2011	IS	0	11	15	38	30	4	2	73	11	47
2011	IS-03	0	10	30	30	20	0	10	56	11	10
2011	IS-05	0	17	8	42	33	0	0	75	17	12
2011	IS-06	0	0	18	36	45	0	0	82	0	11
2008	IS	0	3	23	51	17	3	3	73	3	35
2008	IS-05	0	0	45	45	0	9	0	50	0	11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	2	10	26	33	27	0	1	61	12	84
2019	IS-03	6	6	12	41	29	0	6	75	13	17
2019	IS-04	0	24	24	24	29	0	0	53	24	17
2019	IS-05	7	0	27	47	20	0	0	67	7	15
2019	IS-06	0	15	40	25	20	0	0	45	15	20
2018	IS	0	14	33	23	27	0	3	52	15	64
2018	IS-03	0	8	15	15	54	0	8	75	8	13
2018	IS-05	0	18	53	12	18	0	0	29	18	17
2018	IS-06	0	22	28	28	22	0	0	50	22	18
2017	IS	5	7	36	18	20	0	13	44	15	55
2017	IS-03	15	8	23	15	15	0	23	40	30	13
2017	IS-05	0	6	50	12	25	0	6	40	7	16
2017	IS-06	0	9	27	36	27	0	0	64	9	11
2014	IS	5	15	32	27	10	5	7	42	22	41
2014	IS-05	0	9	27	55	0	0	9	60	10	11
2014	IS-06	9	18	55	9	9	0	0	18	27	11
2011	IS	15	9	30	26	15	2	4	43	25	47
2011	IS-03	10	10	20	40	10	0	10	56	22	10
2011	IS-05	25	17	42	8	8	0	0	17	42	12
2011	IS-06	0	0	45	18	36	0	0	55	0	11
2008	IS	6	17	20	34	20	0	3	56	24	35
2008	IS-05	9	27	36	18	9	0	0	27	36	11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	2	13	35	27	19	1	2	48	16	83
2019	IS-03	0	0	24	29	35	6	6	73	0	17
2019	IS-04	6	12	41	18	24	0	0	41	18	17
2019	IS-05	0	20	40	27	13	0	0	40	20	15
2019	IS-06	5	11	47	32	0	0	5	33	17	19
2018	IS	3	21	30	27	17	0	2	45	24	63
2018	IS-03	0	8	31	8	54	0	0	62	8	13
2018	IS-05	0	24	35	29	12	0	0	41	24	17
2018	IS-06	6	33	33	22	6	0	0	28	39	18
2017	IS	9	15	40	13	13	0	11	29	27	55
2017	IS-03	15	0	23	15	23	0	23	50	20	13
2017	IS-05	13	13	43	19	6	0	6	27	27	16
2017	IS-06	0	45	45	9	0	0	0	9	45	11
2014	IS	5	17	44	17	10	2	5	29	24	41
2014	IS-05	9	18	36	18	18	0	0	36	27	11
2014	IS-06	9	18	64	9	0	0	0	9	27	11
2011	IS	13	13	43	19	11	2	0	30	26	47
2011	IS-03	20	0	60	20	0	0	0	20	20	10
2011	IS-05	8	17	42	33	0	0	0	33	25	12
2011	IS-06	18	27	36	18	0	0	0	18	45	11
2008	IS	6	23	31	17	20	0	3	38	29	35
2008	IS-05	0	27	45	18	9	0	0	27	27	11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	8	18	24	18	28	1	2	48	28	83
2019	IS-03	6	24	24	6	29	0	12	40	33	17
2019	IS-04	6	6	24	24	41	0	0	65	12	17
2019	IS-05	20	13	33	13	13	7	0	29	36	15
2019	IS-06	5	26	26	21	21	0	0	42	32	19
2018	IS	13	19	23	22	20	2	2	44	32	64
2018	IS-03	15	8	23	15	38	0	0	54	23	13
2018	IS-05	12	24	24	12	24	6	0	38	38	17
2018	IS-06	11	28	22	28	11	0	0	39	39	18
2017	IS	11	22	29	13	13	0	13	29	38	55
2017	IS-03	8	8	31	23	0	0	31	33	22	13
2017	IS-05	6	25	24	19	19	0	6	40	34	16
2017	IS-06	18	45	18	9	9	0	0	18	63	11
2014	IS	10	24	20	20	15	5	7	39	39	41
2014	IS-05	0	0	0	45	36	18	0	100	0	11
2014	IS-06	9	18	45	9	9	0	9	20	30	11
2011	IS	9	18	22	29	13	2	7	46	29	45
2011	IS-05	9	27	0	45	9	0	9	60	40	11
2011	IS-06	9	9	45	18	18	0	0	36	18	11
2008	IS	6	11	17	40	23	0	3	65	18	35
2008	IS-05	0	18	18	55	9	0	0	64	18	11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	2	9	28	30	26	2	2	59	12	82
2019	IS-03	0	25	19	19	31	0	6	53	27	16
2019	IS-04	6	0	25	25	31	6	6	64	7	16
2019	IS-05	7	13	33	27	13	7	0	43	21	15
2019	IS-06	0	0	40	35	25	0	0	60	0	20
2018	IS	6	15	18	31	24	2	5	59	22	62
2018	IS-03	17	25	17	8	33	0	0	42	42	12
2018	IS-05	0	12	6	35	29	6	12	79	14	17
2018	IS-06	0	12	24	47	18	0	0	65	12	17
2017	IS	9	16	18	20	18	4	15	47	31	55
2017	IS-03	15	8	8	31	8	0	31	56	33	13
2017	IS-05	6	12	32	13	31	0	6	47	19	16
2017	IS-06	0	18	18	27	18	9	9	56	22	11
2014	IS	5	10	20	20	32	2	12	60	17	41
2014	IS-05	0	9	9	9	64	9	0	80	10	11
2014	IS-06	0	0	27	27	27	0	18	67	0	11
2011	IS	2	9	26	34	19	2	9	60	12	47
2011	IS-03	0	0	30	50	10	0	10	67	0	10
2011	IS-05	0	25	25	25	17	0	8	45	27	12
2011	IS-06	0	0	18	55	27	0	0	82	0	11
2008	IS	0	11	34	26	23	3	3	52	12	35
2008	IS-05	0	9	45	18	18	9	0	40	10	11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	2	10	23	34	27	1	4	63	13	83
2019	IS-03	6	6	13	19	44	0	13	71	14	16
2019	IS-04	0	12	24	35	24	0	6	63	13	17
2019	IS-05	0	13	33	33	13	7	0	50	14	15
2019	IS-06	5	10	30	40	15	0	0	55	15	20
2018	IS	3	13	39	20	23	0	2	44	16	64
2018	IS-03	0	23	31	8	38	0	0	46	23	13
2018	IS-05	6	12	41	29	12	0	0	41	18	17
2018	IS-06	6	11	39	11	33	0	0	44	17	18
2017	IS	15	9	25	11	26	2	13	43	28	55
2017	IS-03	23	0	38	0	15	0	23	20	30	13
2017	IS-05	6	6	18	19	38	6	6	65	14	16
2017	IS-06	18	18	18	9	37	0	0	46	36	11
2014	IS	5	15	37	15	20	2	7	38	22	41
2014	IS-05	0	0	36	9	45	0	9	60	0	11
2014	IS-06	9	9	55	18	9	0	0	27	18	11

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	1	13	42	19	24	1	43	14	84
2019	IS-03	0	35	24	18	18	6	38	38	17
2019	IS-04	0	0	47	18	35	0	53	0	17
2019	IS-05	0	13	40	13	33	0	47	13	15
2019	IS-06	0	10	45	30	15	0	45	10	20

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	76	14	5	5	0	0	90	5	84
2019	IS-03	82	12	6	0	0	0	94	0	17
2019	IS-04	71	18	12	0	0	0	88	0	17
2019	IS-05	73	13	7	7	0	0	87	7	15
2019	IS-06	80	10	0	10	0	0	90	10	20
2017	IS	80	16	2	2	0	0	96	2	55
2017	IS-03	85	15	0	0	0	0	100	0	13
2017	IS-05	81	13	6	0	0	0	94	0	16
2017	IS-06	64	36	0	0	0	0	100	0	11
2014	IS	80	15	0	2	2	0	95	5	41
2014	IS-05	73	27	0	0	0	0	100	0	11
2014	IS-06	100	0	0	0	0	0	100	0	11
2011	IS	78	15	4	2	0	0	93	2	46
2011	IS-03	80	10	10	0	0	0	90	0	10
2011	IS-05	75	17	0	8	0	0	92	8	12
2011	IS-06	80	20	0	0	0	0	100	0	10
2008	IS	69	20	3	3	3	3	91	6	35
2008	IS-05	55	36	9	0	0	0	91	0	11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	33	35	13	7	0	11	1	77	8	84
2019	IS-03	18	41	24	6	0	12	0	67	7	17
2019	IS-04	41	24	18	6	0	6	6	73	7	17
2019	IS-05	27	40	13	7	0	13	0	77	8	15
2019	IS-06	35	40	10	10	0	5	0	79	11	20
2018	IS	39	31	11	8	0	6	5	79	9	64
2018	IS-03	31	31	15	15	0	0	8	67	17	13
2018	IS-05	35	29	12	12	0	6	6	73	13	17
2018	IS-06	44	33	11	0	0	11	0	88	0	18
2017	IS	42	22	9	9	7	7	4	71	18	55
2017	IS-03	31	15	15	8	15	8	8	55	27	13
2017	IS-05	50	19	13	0	0	13	6	84	0	16
2017	IS-06	64	18	0	9	9	0	0	82	18	11
2014	IS	39	17	15	2	12	15	0	66	17	41
2014	IS-05	36	18	9	0	9	27	0	75	13	11
2014	IS-06	55	18	9	9	9	0	0	73	18	11

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	54	26	7	8	2	2	82	11	84
2019	IS-03	24	35	12	12	12	6	63	25	17
2019	IS-04	59	24	18	0	0	0	82	0	17
2019	IS-05	47	40	0	7	0	7	93	7	15
2019	IS-06	70	15	0	15	0	0	85	15	20
2018	IS	57	22	5	11	3	2	81	15	63
2018	IS-03	31	23	8	31	8	0	54	38	13
2018	IS-05	53	29	6	0	6	6	88	6	17
2018	IS-06	65	24	6	6	0	0	88	6	17
2017	IS	53	22	5	5	13	2	76	19	55
2017	IS-03	31	38	8	0	23	0	69	23	13
2017	IS-05	75	6	6	6	0	6	87	7	16
2017	IS-06	64	18	9	0	9	0	82	9	11
2014	IS	51	17	15	5	10	2	70	15	41
2014	IS-05	55	0	9	9	18	9	60	30	11
2014	IS-06	55	27	18	0	0	0	82	0	11

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	65	27	4	4	0	1	93	4	83
2019	IS-03	35	53	6	0	0	6	94	0	17
2019	IS-04	63	25	13	0	0	0	88	0	16
2019	IS-05	67	27	0	7	0	0	93	7	15
2019	IS-06	70	25	0	5	0	0	95	5	20
2018	IS	61	29	6	2	2	0	90	3	62
2018	IS-03	42	42	17	0	0	0	83	0	12
2018	IS-05	56	38	0	6	0	0	94	6	16
2018	IS-06	72	17	6	0	6	0	89	6	18
2017	IS	63	19	6	9	2	2	83	11	54
2017	IS-03	54	15	15	15	0	0	69	15	13
2017	IS-05	80	20	0	0	0	0	100	0	15
2017	IS-06	55	36	0	9	0	0	91	9	11
2014	IS	54	29	10	7	0	0	83	7	41
2014	IS-05	55	18	18	9	0	0	73	9	11
2014	IS-06	64	18	18	0	0	0	82	0	11

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	62	26	5	5	2	90	5	84
2019	IS-03	24	41	12	12	12	73	13	17
2019	IS-04	53	41	6	0	0	94	0	17
2019	IS-05	80	20	0	0	0	100	0	15
2019	IS-06	70	20	0	10	0	90	10	20
2018	IS	61	30	8	0	2	92	0	64
2018	IS-03	23	38	38	0	0	62	0	13
2018	IS-05	76	18	0	0	6	100	0	17
2018	IS-06	78	22	0	0	0	100	0	18

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	30	5	2	1	6	92	3	84
2019	IS-03	24	35	6	12	0	24	77	15	17
2019	IS-04	53	35	6	0	0	6	94	0	17
2019	IS-05	87	7	0	0	7	0	100	0	15
2019	IS-06	70	25	5	0	0	0	95	0	20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	57	25	7	6	2	0	2	84	9	84
2019	IS-03	24	41	12	6	12	0	6	69	19	17
2019	IS-04	53	29	6	6	0	0	6	88	6	17
2019	IS-05	73	13	7	7	0	0	0	87	7	15
2019	IS-06	65	30	0	5	0	0	0	95	5	20
2018	IS	57	25	14	2	2	0	0	83	3	63
2018	IS-03	33	42	17	0	8	0	0	75	8	12
2018	IS-05	59	24	12	6	0	0	0	82	6	17
2018	IS-06	61	22	17	0	0	0	0	83	0	18
2017	IS	59	22	4	7	6	2	0	83	13	54
2017	IS-03	46	31	8	8	8	0	0	77	15	13
2017	IS-05	75	19	0	6	0	0	0	94	6	16
2017	IS-06	60	0	10	10	10	10	0	67	22	10
2014	IS	56	27	7	5	5	0	0	83	10	41
2014	IS-05	64	9	9	0	18	0	0	73	18	11
2014	IS-06	73	27	0	0	0	0	0	100	0	11
2011	IS	38	28	15	13	4	2	0	67	17	47
2011	IS-03	50	30	0	20	0	0	0	80	20	10
2011	IS-05	25	33	17	17	8	0	0	58	25	12
2011	IS-06	45	27	9	18	0	0	0	73	18	11
2008	IS	34	31	23	9	3	0	0	66	11	35
2008	IS-05	27	27	36	9	0	0	0	55	9	11

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	54	34	5	2	1	1	2	91	4	83
2019	IS-03	35	35	6	6	6	0	12	80	13	17
2019	IS-04	47	41	12	0	0	0	0	88	0	17
2019	IS-05	53	40	0	0	0	7	0	100	0	15
2019	IS-06	63	32	5	0	0	0	0	95	0	19
2018	IS	63	24	5	3	0	3	2	92	3	63
2018	IS-03	58	25	0	0	0	8	8	100	0	12
2018	IS-05	65	18	6	6	0	6	0	88	6	17
2018	IS-06	61	22	11	6	0	0	0	83	6	18
2017	IS	69	16	4	4	5	0	2	87	9	55
2017	IS-03	62	15	8	8	8	0	0	77	15	13
2017	IS-05	87	13	0	0	0	0	0	100	0	16
2017	IS-06	73	0	9	9	9	0	0	73	18	11
2014	IS	59	17	10	7	0	5	2	82	8	41
2014	IS-05	73	18	0	0	0	9	0	100	0	11
2014	IS-06	82	9	9	0	0	0	0	91	0	11
2011	IS	38	26	13	11	6	6	0	68	18	47
2011	IS-03	70	20	0	10	0	0	0	90	10	10
2011	IS-05	33	25	17	17	8	0	0	58	25	12
2011	IS-06	45	27	18	9	0	0	0	73	9	11
2008	IS	43	31	11	6	6	3	0	76	12	35
2008	IS-05	55	18	18	9	0	0	0	73	9	11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	58	25	6	4	5	0	2	85	9	84
2019	IS-03	35	29	6	12	12	0	6	69	25	17
2019	IS-04	65	18	12	0	0	0	6	88	0	17
2019	IS-05	53	27	7	7	7	0	0	80	13	15
2019	IS-06	60	35	0	0	5	0	0	95	5	20
2018	IS	63	29	3	3	0	0	2	93	3	62
2018	IS-03	50	33	0	8	0	0	8	91	9	12
2018	IS-05	59	29	6	6	0	0	0	88	6	17
2018	IS-06	71	24	6	0	0	0	0	94	0	17
2017	IS	69	18	0	9	4	0	0	87	13	55
2017	IS-03	54	23	0	15	8	0	0	77	23	13
2017	IS-05	81	19	0	0	0	0	0	100	0	16
2017	IS-06	73	0	0	18	9	0	0	73	27	11
2014	IS	51	20	12	12	5	0	0	71	17	41
2014	IS-05	45	18	18	9	9	0	0	64	18	11
2014	IS-06	73	18	9	0	0	0	0	91	0	11
2011	IS	37	37	4	13	7	2	0	76	20	46
2011	IS-05	25	42	8	17	8	0	0	67	25	12
2011	IS-06	55	45	0	0	0	0	0	100	0	11
2008	IS	37	31	11	9	9	3	0	71	18	35
2008	IS-05	18	64	9	9	0	0	0	82	9	11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	90	8	0	0	0	1	100	0	84
2019	IS-03	76	18	0	0	0	6	100	0	17
2019	IS-04	100	0	0	0	0	0	100	0	17
2019	IS-05	80	20	0	0	0	0	100	0	15
2019	IS-06	95	5	0	0	0	0	100	0	20
2017	IS	91	7	0	0	2	0	98	2	55
2017	IS-03	92	8	0	0	0	0	100	0	13
2017	IS-05	100	0	0	0	0	0	100	0	16
2017	IS-06	82	18	0	0	0	0	100	0	11
2014	IS	95	2	2	0	0	0	98	0	41
2014	IS-05	91	9	0	0	0	0	100	0	11
2014	IS-06	100	0	0	0	0	0	100	0	11
2011	IS	85	6	0	4	4	0	91	9	47
2011	IS-03	90	0	0	10	0	0	90	10	10
2011	IS-05	75	8	0	8	8	0	83	17	12
2011	IS-06	91	9	0	0	0	0	100	0	11
2008	IS	94	6	0	0	0	0	100	0	35
2008	IS-05	82	18	0	0	0	0	100	0	11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	69	14	5	5	2	0	5	88	8	84
2019	IS-03	59	12	6	0	6	0	18	86	7	17
2019	IS-04	47	35	6	6	0	0	6	88	6	17
2019	IS-05	73	7	7	7	7	0	0	80	13	15
2019	IS-06	70	15	5	10	0	0	0	85	10	20
2017	IS	57	13	7	5	11	4	4	74	18	55
2017	IS-03	69	8	0	0	15	0	8	83	17	13
2017	IS-05	69	18	0	0	6	6	0	93	7	16
2017	IS-06	46	9	18	18	9	0	0	55	27	11
2014	IS	54	17	12	5	2	2	7	78	8	41
2014	IS-05	55	36	9	0	0	0	0	91	0	11
2014	IS-06	73	9	9	0	0	0	9	90	0	11
2011	IS	43	28	13	2	11	2	2	73	13	47
2011	IS-03	40	30	20	0	0	10	0	78	0	10
2011	IS-05	67	25	0	0	8	0	0	92	8	12
2011	IS-06	27	45	9	0	9	0	9	80	10	11

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	74	15	7	1	0	1	1	91	1	84
2019	IS-03	47	24	24	0	0	0	6	75	0	17
2019	IS-04	65	24	6	6	0	0	0	88	6	17
2019	IS-05	80	13	0	0	0	7	0	100	0	15
2019	IS-06	90	10	0	0	0	0	0	100	0	20
2018	IS	76	19	2	2	0	2	0	97	2	63
2018	IS-03	33	58	0	0	0	8	0	100	0	12
2018	IS-05	82	12	0	6	0	0	0	94	6	17
2018	IS-06	94	6	0	0	0	0	0	100	0	18
2017	IS	71	13	5	4	5	2	0	85	9	55
2017	IS-03	69	15	8	0	8	0	0	85	8	13
2017	IS-05	75	25	0	0	0	0	0	100	0	16
2017	IS-06	73	9	9	0	9	0	0	82	9	11

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	66	18	13	1	1	84	2	83
2019	IS-03	41	35	12	6	6	76	12	17
2019	IS-04	59	12	29	0	0	71	0	17
2019	IS-05	67	27	7	0	0	93	0	15
2019	IS-06	75	15	10	0	0	90	0	20
2018	IS	62	32	3	3	0	94	3	63
2018	IS-03	42	42	8	8	0	83	8	12
2018	IS-05	53	35	6	6	0	88	6	17
2018	IS-06	78	22	0	0	0	100	0	18
2017	IS	73	13	2	5	7	85	13	55
2017	IS-03	62	23	0	0	15	85	15	13
2017	IS-05	87	13	0	0	0	100	0	16
2017	IS-06	73	0	9	9	9	73	18	11
2014	IS	61	22	7	5	5	83	10	41
2014	IS-05	64	18	0	9	9	82	18	11
2014	IS-06	91	0	9	0	0	91	0	11

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	29	21	29	14	7	0	0	50	21	14

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	30	7	5	2	5	1	85	8	84
2019	IS-03	18	35	6	18	12	12	0	60	33	17
2019	IS-04	59	12	18	0	0	6	6	80	0	17
2019	IS-05	60	20	7	7	0	7	0	86	7	15
2019	IS-06	45	50	5	0	0	0	0	95	0	20
2018	IS	55	29	8	5	0	2	2	87	5	65
2018	IS-03	62	0	31	8	0	0	0	62	8	13
2018	IS-05	53	41	0	0	0	6	0	100	0	17
2018	IS-06	58	32	0	11	0	0	0	89	11	19
2017	IS	49	31	4	9	0	7	0	86	10	55
2017	IS-03	38	38	0	8	0	15	0	91	9	13
2017	IS-05	81	13	0	0	0	6	0	100	0	16
2017	IS-06	37	54	0	9	0	0	0	91	9	11
2014	IS	49	24	5	2	2	17	0	88	6	41
2014	IS-05	73	18	0	0	0	9	0	100	0	11
2014	IS-06	55	36	0	0	0	9	0	100	0	11
2011	IS	36	21	17	9	9	9	0	63	19	47
2011	IS-03	30	20	10	0	20	20	0	63	25	10
2011	IS-05	42	25	17	17	0	0	0	67	17	12
2011	IS-06	55	18	18	9	0	0	0	73	9	11

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	48	37	8	1	1	5	0	89	3	84
2019	IS-03	18	35	29	0	6	12	0	60	7	17
2019	IS-04	65	29	0	0	0	6	0	100	0	17
2019	IS-05	40	33	13	7	0	7	0	79	7	15
2019	IS-06	50	50	0	0	0	0	0	100	0	20
2018	IS	56	28	8	2	3	2	2	87	5	64
2018	IS-03	58	8	25	0	8	0	0	67	8	12
2018	IS-05	65	24	6	0	0	6	0	94	0	17
2018	IS-06	58	37	0	5	0	0	0	95	5	19
2017	IS	46	42	2	9	0	2	0	89	9	55
2017	IS-03	31	54	0	8	0	8	0	92	8	13
2017	IS-05	57	43	0	0	0	0	0	100	0	16
2017	IS-06	55	27	9	9	0	0	0	82	9	11
2014	IS	41	29	17	5	2	5	0	74	8	41
2014	IS-05	55	18	27	0	0	0	0	73	0	11
2014	IS-06	64	27	9	0	0	0	0	91	0	11
2011	IS	36	30	9	6	9	11	0	74	17	47
2011	IS-03	30	20	0	10	20	20	0	63	38	10
2011	IS-05	42	25	17	8	8	0	0	67	17	12
2011	IS-06	55	45	0	0	0	0	0	100	0	11
2008	IS	31	46	11	0	6	6	0	82	6	35
2008	IS-05	27	55	9	0	0	9	0	90	0	11

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	40	14	6	0	4	0	79	6	84
2019	IS-03	18	35	18	18	0	12	0	60	20	17
2019	IS-04	35	53	6	6	0	0	0	88	6	17
2019	IS-05	20	47	20	7	0	7	0	71	7	15
2019	IS-06	45	35	20	0	0	0	0	80	0	20
2018	IS	42	36	9	5	2	3	3	83	7	64
2018	IS-03	50	8	25	0	8	0	8	64	9	12
2018	IS-05	41	35	12	0	0	12	0	87	0	17
2018	IS-06	53	32	5	11	0	0	0	84	11	19
2017	IS	40	43	7	7	0	2	0	85	7	55
2017	IS-03	15	62	0	15	0	8	0	83	17	13
2017	IS-05	50	50	0	0	0	0	0	100	0	16
2017	IS-06	55	27	9	9	0	0	0	82	9	11
2014	IS	43	20	23	8	3	5	0	66	11	40
2014	IS-05	55	27	18	0	0	0	0	82	0	11
2014	IS-06	70	10	10	10	0	0	0	80	10	10
2011	IS	34	21	26	9	4	6	0	59	14	47
2011	IS-03	30	30	20	0	10	10	0	67	11	10
2011	IS-05	25	25	42	8	0	0	0	50	8	12
2011	IS-06	55	18	18	9	0	0	0	73	9	11
2008	IS	23	43	11	9	3	11	0	74	13	35
2008	IS-05	27	55	9	0	0	9	0	90	0	11

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	32	42	7	14	4	1	0	75	18	84
2019	IS-03	18	24	18	29	12	0	0	41	41	17
2019	IS-04	35	53	12	0	0	0	0	88	0	17
2019	IS-05	20	60	0	7	7	7	0	86	14	15
2019	IS-06	30	45	0	25	0	0	0	75	25	20
2018	IS	31	45	11	6	5	2	2	78	11	65
2018	IS-03	38	15	23	0	23	0	0	54	23	13
2018	IS-05	29	41	12	12	0	6	0	75	13	17
2018	IS-06	37	47	5	11	0	0	0	84	11	19
2017	IS	35	38	9	11	0	7	0	78	12	55
2017	IS-03	23	54	23	0	0	0	0	77	0	13
2017	IS-05	38	43	0	13	0	6	0	87	13	16
2017	IS-06	46	27	0	18	0	9	0	80	20	11
2014	IS	37	39	5	15	5	0	0	76	20	41
2014	IS-05	64	27	9	0	0	0	0	91	0	11
2014	IS-06	36	45	0	18	0	0	0	82	18	11
2011	IS	24	39	13	13	7	4	0	66	20	46
2011	IS-05	33	50	0	17	0	0	0	83	17	12
2011	IS-06	36	45	18	0	0	0	0	82	0	11
2008	IS	23	54	9	3	9	3	0	79	12	35
2008	IS-05	36	64	0	0	0	0	0	100	0	11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	22	16	5	2	5	76	8	83
2019	IS-03	47	24	18	0	0	12	80	0	17
2019	IS-04	63	13	25	0	0	0	75	0	16
2019	IS-05	40	27	7	13	0	13	77	15	15
2019	IS-06	35	35	15	10	5	0	70	15	20

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	37	43	8	8	2	1	81	11	84
2019	IS-03	24	41	12	18	6	0	65	24	17
2019	IS-04	47	47	6	0	0	0	94	0	17
2019	IS-05	40	27	7	13	7	7	71	21	15
2019	IS-06	40	45	10	5	0	0	85	5	20
2018	IS	39	45	10	5	0	2	85	5	62
2018	IS-03	9	36	36	18	0	0	45	18	11
2018	IS-05	41	41	6	6	0	6	88	6	17
2018	IS-06	44	50	6	0	0	0	94	0	18
2017	IS	42	40	11	7	0	0	82	7	55
2017	IS-03	23	62	15	0	0	0	85	0	13
2017	IS-05	62	13	6	19	0	0	75	19	16
2017	IS-06	27	64	0	9	0	0	91	9	11
2014	IS	39	41	7	10	0	2	83	10	41
2014	IS-05	73	18	0	9	0	0	91	9	11
2014	IS-06	36	55	9	0	0	0	91	0	11
2011	IS	45	32	13	9	0	2	78	9	47
2011	IS-03	40	30	10	20	0	0	70	20	10
2011	IS-05	50	42	8	0	0	0	92	0	12
2011	IS-06	64	18	18	0	0	0	82	0	11

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	32	48	12	5	2	1	81	7	84
2019	IS-03	24	41	18	12	6	0	65	18	17
2019	IS-04	35	65	0	0	0	0	100	0	17
2019	IS-05	33	33	20	7	7	0	67	13	15
2019	IS-06	25	55	15	5	0	0	80	5	20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	39	8	7	2	2	1	81	10	84
2019	IS-03	29	35	0	18	6	6	6	73	27	17
2019	IS-04	41	47	12	0	0	0	0	88	0	17
2019	IS-05	40	33	13	7	0	7	0	79	7	15
2019	IS-06	45	45	0	5	5	0	0	90	10	20
2018	IS	40	31	8	16	3	2	0	72	20	62
2018	IS-03	36	27	0	27	9	0	0	64	36	11
2018	IS-05	29	35	12	12	6	6	0	69	19	17
2018	IS-06	42	21	16	21	0	0	0	63	21	19
2017	IS	54	16	4	13	4	7	2	78	18	55
2017	IS-03	54	23	0	8	0	15	0	91	9	13
2017	IS-05	68	19	0	6	6	0	0	87	13	16
2017	IS-06	55	9	0	18	9	9	0	70	30	11
2014	IS	44	29	12	7	2	2	2	77	10	41
2014	IS-05	55	27	0	18	0	0	0	82	18	11
2014	IS-06	55	27	18	0	0	0	0	82	0	11
2011	IS	32	30	0	11	15	11	2	71	29	47
2011	IS-03	30	30	0	10	30	0	0	60	40	10
2011	IS-05	42	17	0	17	17	8	0	64	36	12
2011	IS-06	36	45	0	0	0	18	0	100	0	11
2008	IS	40	29	0	11	9	11	0	77	23	35
2008	IS-05	36	27	0	18	0	18	0	78	22	11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	39	10	2	1	4	0	86	4	84
2019	IS-03	29	29	24	6	6	6	0	63	13	17
2019	IS-04	47	47	6	0	0	0	0	94	0	17
2019	IS-05	53	27	0	7	0	13	0	92	8	15
2019	IS-06	40	45	15	0	0	0	0	85	0	20
2018	IS	40	38	10	5	2	5	2	83	7	63
2018	IS-03	25	42	17	8	8	0	0	67	17	12
2018	IS-05	47	35	6	0	0	12	0	93	0	17
2018	IS-06	44	33	11	11	0	0	0	78	11	18

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	18	18	15	7	14	4	51	28	84
2019	IS-03	12	12	12	12	24	29	0	33	50	17
2019	IS-04	29	29	12	0	6	18	6	77	8	17
2019	IS-05	20	7	33	13	7	13	7	33	25	15
2019	IS-06	30	15	10	40	0	0	5	47	42	20
2018	IS	30	19	14	13	14	8	3	54	30	64
2018	IS-03	33	8	8	17	33	0	0	42	50	12
2018	IS-05	35	0	18	18	12	12	6	43	36	17
2018	IS-06	21	32	11	11	16	11	0	59	29	19
2017	IS	24	22	14	9	13	15	4	56	27	55
2017	IS-03	15	31	0	0	23	31	0	67	33	13
2017	IS-05	32	6	18	6	6	19	13	55	18	16
2017	IS-06	18	27	18	27	9	0	0	46	36	11
2014	IS	10	20	17	15	15	12	12	39	39	41
2014	IS-05	27	27	9	9	18	9	0	60	30	11
2014	IS-06	9	18	18	9	18	0	27	38	38	11
2011	IS	13	15	21	9	21	21	0	35	38	47
2011	IS-03	10	20	10	10	40	10	0	33	56	10
2011	IS-05	8	33	8	17	17	17	0	50	40	12
2011	IS-06	18	9	36	0	9	27	0	38	13	11

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	40	7	5	4	5	84	9	84
2019	IS-03	24	41	12	6	18	0	65	24	17
2019	IS-04	41	41	12	0	0	6	88	0	17
2019	IS-05	60	33	0	0	0	7	100	0	15
2019	IS-06	25	65	5	5	0	0	90	5	20
2018	IS	35	37	8	13	5	3	74	18	63
2018	IS-03	25	8	17	33	8	8	36	45	12
2018	IS-05	50	19	6	13	6	6	73	20	16
2018	IS-06	26	53	5	11	5	0	79	16	19
2017	IS	45	31	2	9	7	5	81	17	55
2017	IS-03	31	23	8	15	15	8	58	33	13
2017	IS-05	69	19	0	6	0	6	94	6	16
2017	IS-06	36	37	0	9	9	9	80	20	11
2014	IS	49	24	20	0	5	2	75	5	41
2014	IS-05	73	27	0	0	0	0	100	0	11
2014	IS-06	45	27	27	0	0	0	73	0	11
2011	IS	30	30	15	9	4	13	68	15	47
2011	IS-03	40	40	0	20	0	0	80	20	10
2011	IS-05	17	33	17	0	8	25	67	11	12
2011	IS-06	36	18	18	18	0	9	60	20	11
2008	IS	43	31	17	6	3	0	74	9	35
2008	IS-05	55	18	18	9	0	0	73	9	11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	27	12	18	13	0	0	57	31	83
2019	IS-03	24	18	6	24	29	0	0	41	53	17
2019	IS-04	24	35	18	18	6	0	0	59	24	17
2019	IS-05	50	7	21	14	7	0	0	57	21	14
2019	IS-06	25	45	0	20	10	0	0	70	30	20
2018	IS	31	19	17	13	14	3	3	53	28	64
2018	IS-03	17	8	8	17	42	8	0	27	64	12
2018	IS-05	24	18	6	29	18	0	6	44	50	17
2018	IS-06	53	21	21	0	5	0	0	74	5	19
2017	IS	33	22	7	16	13	7	2	60	32	55
2017	IS-03	15	15	8	31	23	8	0	33	58	13
2017	IS-05	50	25	6	12	0	0	6	81	13	16
2017	IS-06	45	27	0	9	9	9	0	80	20	11
2014	IS	15	22	17	15	24	2	5	39	42	41
2014	IS-05	18	36	0	9	27	0	9	60	40	11
2014	IS-06	9	36	27	0	18	9	0	50	20	11
2011	IS	17	19	17	26	19	2	0	37	46	47
2011	IS-03	10	20	10	20	40	0	0	30	60	10
2011	IS-05	0	25	25	33	17	0	0	25	50	12
2011	IS-06	45	18	18	18	0	0	0	64	18	11
2008	IS	11	23	29	23	14	0	0	34	37	35
2008	IS-05	0	27	45	18	9	0	0	27	27	11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	49	31	8	8	2	83	9	83
2019	IS-03	71	24	0	0	6	100	0	17
2019	IS-04	41	41	6	6	6	88	6	17
2019	IS-05	50	21	7	21	0	71	21	14
2019	IS-06	30	35	25	10	0	65	10	20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	69	6	5	2	4	14	87	7	83
2019	IS-03	71	6	6	6	6	6	81	13	17
2019	IS-04	76	6	0	0	6	12	93	7	17
2019	IS-05	64	0	0	0	0	36	100	0	14
2019	IS-06	65	5	10	0	0	20	88	0	20

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	69	17	7	2	1	4	90	3	83
2019	IS-03	53	24	6	12	0	6	81	13	17
2019	IS-04	76	12	6	0	0	6	94	0	17
2019	IS-05	86	0	7	0	7	0	92	0	14
2019	IS-06	65	25	5	0	0	5	95	0	20

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	62	12	11	5	2	4	4	80	8	81
2019	IS-03	47	18	18	0	12	6	0	69	13	17
2019	IS-04	53	12	24	0	0	6	6	73	0	17
2019	IS-05	85	0	8	0	0	8	0	92	0	13
2019	IS-06	53	21	5	11	0	0	11	82	12	19

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	72	5	6	5	2	1	8	85	8	83
2019	IS-03	47	12	12	18	6	0	6	63	25	17
2019	IS-04	82	0	6	0	0	6	6	93	0	17
2019	IS-05	71	0	14	0	7	0	7	77	8	14
2019	IS-06	75	0	0	5	0	0	20	94	6	20

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	82	8	1	2	6	96	3	83
2019	IS-03	71	12	6	0	12	93	0	17
2019	IS-04	88	6	0	0	6	100	0	17
2019	IS-05	100	0	0	0	0	100	0	14
2019	IS-06	80	5	0	5	10	94	6	20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	81	6	2	4	2	5	91	6	83
2019	IS-03	59	12	0	12	12	6	75	25	17
2019	IS-04	88	6	0	0	0	6	100	0	17
2019	IS-05	100	0	0	0	0	0	100	0	14
2019	IS-06	70	10	5	5	0	10	89	6	20

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	87	4	1	8	99	1	83
2019	IS-03	76	12	0	12	100	0	17
2019	IS-04	88	6	0	6	100	0	17
2019	IS-05	93	0	0	7	100	0	14
2019	IS-06	80	0	5	15	94	6	20

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	48	35	12	4	0	2	84	4	84
2019	IS-03	24	47	12	12	0	6	75	13	17
2019	IS-04	41	29	24	0	0	6	75	0	17
2019	IS-05	60	33	7	0	0	0	93	0	15
2019	IS-06	50	40	10	0	0	0	90	0	20
2018	IS	50	33	14	2	2	0	83	3	64
2018	IS-03	33	17	42	0	8	0	50	8	12
2018	IS-05	59	24	12	6	0	0	82	6	17
2018	IS-06	58	37	5	0	0	0	95	0	19
2017	IS	42	40	5	7	5	0	82	13	55
2017	IS-03	31	38	15	0	15	0	69	15	13
2017	IS-05	57	43	0	0	0	0	100	0	16
2017	IS-06	46	36	0	18	0	0	82	18	11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	52	34	10	4	1	0	86	5	83
2019	IS-03	35	35	18	12	0	0	71	12	17
2019	IS-04	47	41	12	0	0	0	88	0	17
2019	IS-05	64	29	0	0	7	0	93	7	14
2019	IS-06	50	45	5	0	0	0	95	0	20
2018	IS	56	31	6	5	2	0	88	6	64
2018	IS-03	38	38	8	8	8	0	77	15	13
2018	IS-05	53	35	12	0	0	0	88	0	17
2018	IS-06	63	26	5	5	0	0	89	5	19
2017	IS	55	29	7	7	2	0	84	9	55
2017	IS-03	54	23	15	8	0	0	77	8	13
2017	IS-05	63	31	6	0	0	0	94	0	16
2017	IS-06	55	27	0	18	0	0	82	18	11
2014	IS	51	24	17	7	0	0	76	7	41
2014	IS-05	64	27	9	0	0	0	91	0	11
2014	IS-06	73	18	9	0	0	0	91	0	11
2011	IS	43	26	13	6	4	9	74	12	47
2011	IS-03	30	30	20	0	10	10	67	11	10
2011	IS-05	42	17	25	8	8	0	58	17	12
2011	IS-06	64	27	9	0	0	0	91	0	11

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	25	12	7	5	1	76	12	84
2019	IS-03	41	24	12	12	6	6	69	19	17
2019	IS-04	41	29	29	0	0	0	71	0	17
2019	IS-05	67	20	0	13	0	0	87	13	15
2019	IS-06	45	40	5	5	5	0	85	10	20
2018	IS	52	31	11	5	2	0	83	6	65
2018	IS-03	38	23	23	15	0	0	62	15	13
2018	IS-05	59	24	12	6	0	0	82	6	17
2018	IS-06	47	37	11	0	5	0	84	5	19
2017	IS	53	26	11	4	5	2	80	9	55
2017	IS-03	54	15	15	8	8	0	69	15	13
2017	IS-05	62	25	13	0	0	0	87	0	16
2017	IS-06	46	36	0	9	0	9	90	10	11
2014	IS	49	22	20	5	0	5	74	5	41
2014	IS-05	55	27	9	0	0	9	90	0	11
2014	IS-06	73	9	18	0	0	0	82	0	11

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	61	31	6	1	1	0	92	2	84
2019	IS-03	35	47	6	6	6	0	82	12	17
2019	IS-04	65	29	6	0	0	0	94	0	17
2019	IS-05	73	20	7	0	0	0	93	0	15
2019	IS-06	65	30	5	0	0	0	95	0	20
2018	IS	63	28	6	0	3	0	91	3	65
2018	IS-03	46	31	8	0	15	0	77	15	13
2018	IS-05	71	24	6	0	0	0	94	0	17
2018	IS-06	58	32	11	0	0	0	89	0	19
2017	IS	68	20	0	9	2	0	89	11	54
2017	IS-03	46	31	0	23	0	0	77	23	13
2017	IS-05	94	6	0	0	0	0	100	0	16
2017	IS-06	73	18	0	9	0	0	91	9	11
2014	IS	66	20	7	5	0	2	88	5	41
2014	IS-05	91	0	9	0	0	0	91	0	11
2014	IS-06	82	18	0	0	0	0	100	0	11
2011	IS	54	22	15	2	4	2	78	7	46
2011	IS-03	30	30	20	0	20	0	60	20	10
2011	IS-05	58	17	17	8	0	0	75	8	12
2011	IS-06	82	9	9	0	0	0	91	0	11
2008	IS	40	54	3	0	3	0	94	3	35
2008	IS-05	36	64	0	0	0	0	100	0	11

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	61	26	12	1	0	0	87	1	84
2019	IS-03	41	24	29	6	0	0	65	6	17
2019	IS-04	65	24	12	0	0	0	88	0	17
2019	IS-05	53	33	13	0	0	0	87	0	15
2019	IS-06	70	25	5	0	0	0	95	0	20
2018	IS	69	20	6	2	2	2	90	3	64
2018	IS-03	42	25	8	8	8	8	73	18	12
2018	IS-05	71	18	12	0	0	0	88	0	17
2018	IS-06	84	16	0	0	0	0	100	0	19
2017	IS	63	17	13	7	0	0	80	7	54
2017	IS-03	31	23	23	23	0	0	54	23	13
2017	IS-05	94	0	6	0	0	0	94	0	16
2017	IS-06	70	20	10	0	0	0	90	0	10
2014	IS	39	41	10	2	7	0	80	10	41
2014	IS-05	64	27	9	0	0	0	91	0	11
2014	IS-06	27	64	9	0	0	0	91	0	11
2011	IS	43	28	7	7	13	2	73	20	46
2011	IS-03	30	40	0	10	20	0	70	30	10
2011	IS-05	50	17	17	8	8	0	67	17	12
2011	IS-06	64	9	9	0	9	9	80	10	11

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	62	25	6	7	0	87	7	84
2019	IS-03	41	18	18	24	0	59	24	17
2019	IS-04	65	29	6	0	0	94	0	17
2019	IS-05	67	20	0	13	0	87	13	15
2019	IS-06	70	25	5	0	0	95	0	20
2018	IS	64	25	6	3	2	89	5	64
2018	IS-03	38	31	8	15	8	69	23	13
2018	IS-05	63	25	13	0	0	88	0	16
2018	IS-06	74	26	0	0	0	100	0	19
2017	IS	60	27	7	5	0	87	5	55
2017	IS-03	31	31	15	23	0	62	23	13
2017	IS-05	88	12	0	0	0	100	0	16
2017	IS-06	64	36	0	0	0	100	0	11
2014	IS	49	29	12	5	5	78	10	41
2014	IS-05	73	18	9	0	0	91	0	11
2014	IS-06	36	64	0	0	0	100	0	11
2011	IS	50	24	11	9	7	74	15	46
2011	IS-03	40	20	20	0	20	60	20	10
2011	IS-05	42	25	8	25	0	67	25	12
2011	IS-06	70	20	10	0	0	90	0	10
2008	IS	40	43	11	3	3	83	6	35
2008	IS-05	27	64	0	9	0	91	9	11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	65	19	12	1	2	0	85	4	84
2019	IS-03	47	12	24	6	12	0	59	18	17
2019	IS-04	65	29	6	0	0	0	94	0	17
2019	IS-05	73	13	13	0	0	0	87	0	15
2019	IS-06	70	20	10	0	0	0	90	0	20
2018	IS	71	17	6	3	2	2	89	5	65
2018	IS-03	38	23	23	8	8	0	62	15	13
2018	IS-05	76	12	6	0	0	6	94	0	17
2018	IS-06	79	21	0	0	0	0	100	0	19
2017	IS	67	9	11	9	2	2	78	11	55
2017	IS-03	38	8	23	31	0	0	46	31	13
2017	IS-05	87	13	0	0	0	0	100	0	16
2017	IS-06	82	9	9	0	0	0	91	0	11
2014	IS	49	17	15	7	5	7	71	13	41
2014	IS-05	73	9	9	0	0	9	90	0	11
2014	IS-06	45	27	18	9	0	0	73	9	11
2011	IS	43	15	21	6	13	2	59	20	47
2011	IS-03	30	10	10	20	20	10	44	44	10
2011	IS-05	42	17	25	8	8	0	58	17	12
2011	IS-06	64	9	18	0	9	0	73	9	11
2008	IS	20	34	9	23	3	11	61	29	35
2008	IS-05	18	55	0	18	0	9	80	20	11

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	IS	38	29	33	84
2019	IS-03	29	41	29	17
2019	IS-04	35	18	47	17
2019	IS-05	47	20	33	15
2019	IS-06	30	20	50	20
2018	IS	25	29	46	65
2018	IS-03	31	15	54	13
2018	IS-05	29	24	47	17
2018	IS-06	16	32	53	19
2017	IS	27	29	44	55
2017	IS-03	31	15	54	13
2017	IS-05	25	43	31	16
2017	IS-06	27	27	45	11
2014	IS	29	24	46	41
2014	IS-05	27	27	45	11
2014	IS-06	36	18	45	11
2011	IS	48	26	26	46
2011	IS-03	40	30	30	10
2011	IS-05	50	8	42	12
2011	IS-06	50	20	30	10

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	IS	3	38	41	6	6	6	32
2018	IS	13	31	44	0	6	6	16
2017	IS	7	40	40	0	7	7	15
2014	IS	0	17	50	25	9999	8	12
2011	IS	0	9	68	5	9999	18	22

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	26	46	11	10	4	2	1	75	14	84
2019	IS-03	29	29	18	12	6	6	0	63	19	17
2019	IS-04	18	65	6	6	6	0	0	82	12	17
2019	IS-05	33	53	0	13	0	0	0	87	13	15
2019	IS-06	40	35	10	10	5	0	0	75	15	20

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	61	14	10	1	1	11	2	86	3	84
2019	IS-03	41	18	24	0	6	6	6	67	7	17
2019	IS-04	76	12	6	0	0	6	0	94	0	17
2019	IS-05	67	20	7	0	0	7	0	93	0	15
2019	IS-06	55	15	10	5	0	15	0	82	6	20

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	14	86	84
2019	IS-04	29	71	17
2019	IS-05	0	100	15
2018	IS	17	83	65

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	11

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	11

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	55	45	11
2018	IS	45	55	11

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	55	45	11

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	11

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	45	55	11
2018	IS	55	45	11

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	11

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	11

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	45	55	11

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	55	45	11

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	11

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	55	45	11

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	11

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	45	55	11
2018	IS	45	55	11

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	11

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	18	82	84
2019	IS-06	35	65	20

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	18	19	7	2	25	10	56	15	84
2019	IS-03	12	6	18	6	6	35	18	38	25	17
2019	IS-04	12	29	18	0	0	24	18	70	0	17
2019	IS-05	20	7	27	7	0	40	0	44	11	15
2019	IS-06	20	30	15	15	5	10	5	59	24	20
2018	IS	18	17	22	5	2	18	18	56	10	65
2018	IS-03	23	15	23	8	0	15	15	56	11	13
2018	IS-05	24	18	24	0	0	18	18	64	0	17
2018	IS-06	5	32	11	11	5	16	21	58	25	19
2017	IS	15	18	13	9	7	24	14	53	26	55
2017	IS-03	8	23	15	8	8	38	0	50	25	13
2017	IS-05	13	19	6	13	0	31	18	63	25	16
2017	IS-06	18	27	0	18	9	18	9	63	38	11
2014	IS	10	15	15	10	0	34	17	50	20	41
2014	IS-05	18	18	9	0	0	45	9	80	0	11
2014	IS-06	18	18	18	9	0	9	27	57	14	11

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	39	10	6	1	10	0	82	8	84
2019	IS-03	24	35	12	6	6	18	0	71	14	17
2019	IS-04	35	41	18	0	0	6	0	81	0	17
2019	IS-05	33	40	0	13	0	13	0	85	15	15
2019	IS-06	35	45	10	10	0	0	0	80	10	20
2018	IS	31	35	18	3	0	9	3	75	4	65
2018	IS-03	23	31	23	0	0	15	8	70	0	13
2018	IS-05	41	29	18	0	0	12	0	80	0	17
2018	IS-06	21	42	16	11	0	11	0	71	12	19
2017	IS	33	34	15	4	4	9	2	75	8	55
2017	IS-03	38	15	23	0	8	15	0	64	9	13
2017	IS-05	38	37	6	0	0	19	0	92	0	16
2017	IS-06	27	63	0	9	0	0	0	91	9	11
2014	IS	27	29	12	5	5	20	2	72	13	41
2014	IS-05	45	27	0	0	0	27	0	100	0	11
2014	IS-06	36	36	18	9	0	0	0	73	9	11
2011	IS	28	22	15	4	7	22	2	66	14	46
2011	IS-03	10	40	10	10	10	20	0	63	25	10
2011	IS-05	42	17	25	0	8	8	0	64	9	12
2011	IS-06	36	18	9	0	0	27	9	86	0	11

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	6	94	84
2019	IS-04	0	100	17

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	13	17	5	1	33	12	59	11	84
2019	IS-03	12	18	18	6	6	29	12	50	20	17
2019	IS-04	12	12	18	0	0	35	24	57	0	17
2019	IS-05	20	13	20	0	0	47	0	63	0	15
2019	IS-06	25	10	15	10	0	25	15	58	17	20
2018	IS	23	12	20	2	0	26	17	62	3	65
2018	IS-03	31	15	8	0	0	31	15	86	0	13
2018	IS-05	29	12	24	0	0	18	18	64	0	17
2018	IS-06	11	11	26	5	0	26	21	40	10	19
2017	IS	20	15	9	2	2	35	18	73	8	55
2017	IS-03	8	8	8	8	0	46	23	50	25	13
2017	IS-05	25	13	0	0	0	44	18	100	0	16
2017	IS-06	27	18	0	0	0	45	9	100	0	11
2014	IS	10	2	22	2	5	27	32	29	18	41
2014	IS-05	27	0	27	0	0	36	9	50	0	11
2014	IS-06	0	0	27	0	9	18	45	0	25	11

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	29	11	5	2	12	2	79	8	84
2019	IS-03	24	29	18	6	6	18	0	64	14	17
2019	IS-04	29	41	12	0	0	12	6	86	0	17
2019	IS-05	47	33	7	7	0	7	0	86	7	15
2019	IS-06	45	25	10	10	0	5	5	78	11	20
2018	IS	31	34	16	2	0	13	5	79	2	64
2018	IS-03	33	17	17	0	0	25	8	75	0	12
2018	IS-05	41	29	18	0	0	6	6	80	0	17
2018	IS-06	5	53	21	5	0	16	0	69	6	19
2017	IS	37	31	9	0	2	19	2	86	2	54
2017	IS-03	38	15	15	0	0	23	8	78	0	13
2017	IS-05	47	33	0	0	0	20	0	100	0	15
2017	IS-06	37	45	0	0	0	18	0	100	0	11
2014	IS	27	27	15	0	5	20	7	73	7	41
2014	IS-05	45	18	9	0	0	27	0	88	0	11
2014	IS-06	27	27	27	0	9	9	0	60	10	11
2011	IS	40	19	19	0	2	19	0	74	3	47
2011	IS-03	20	30	30	0	0	20	0	63	0	10
2011	IS-05	50	8	25	0	8	8	0	64	9	12
2011	IS-06	64	18	0	0	0	18	0	100	0	11

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	33	25	8	8	1	58	17	84
2019	IS-03	18	41	18	12	6	6	63	19	17
2019	IS-04	18	41	24	6	12	0	59	18	17
2019	IS-05	20	27	27	20	7	0	47	27	15
2019	IS-06	30	25	35	5	5	0	55	10	20
2018	IS	27	30	25	9	8	2	57	17	64
2018	IS-03	23	46	8	15	8	0	69	23	13
2018	IS-05	35	24	18	12	6	6	63	19	17
2018	IS-06	16	26	47	5	5	0	42	11	19
2017	IS	18	29	29	11	7	5	50	19	55
2017	IS-03	23	46	23	0	0	8	75	0	13
2017	IS-05	25	25	25	12	6	6	54	19	16
2017	IS-06	18	18	37	27	0	0	36	27	11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	37	17	11	11	1	61	22	83
2019	IS-03	38	38	13	6	0	6	80	7	16
2019	IS-04	18	41	18	18	6	0	59	24	17
2019	IS-05	13	40	20	13	13	0	53	27	15
2019	IS-06	20	30	20	5	25	0	50	30	20
2018	IS	23	23	25	17	11	2	47	28	65
2018	IS-03	46	15	8	23	0	8	67	25	13
2018	IS-05	24	35	24	18	0	0	59	18	17
2018	IS-06	0	16	42	11	32	0	16	42	19
2017	IS	18	25	27	16	9	4	45	26	55
2017	IS-03	23	46	8	15	0	8	75	17	13
2017	IS-05	25	31	37	6	0	0	57	6	16
2017	IS-06	9	9	36	27	18	0	18	45	11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	40	16	9	4	1	72	12	82
2019	IS-03	56	38	0	0	0	6	100	0	16
2019	IS-04	31	44	13	6	6	0	75	13	16
2019	IS-05	27	27	20	20	7	0	53	27	15
2019	IS-06	15	45	30	5	5	0	60	10	20
2018	IS	22	32	23	18	3	2	55	22	65
2018	IS-03	31	31	15	15	0	8	67	17	13
2018	IS-05	24	29	29	12	6	0	53	18	17
2018	IS-06	0	37	32	26	5	0	37	32	19
2017	IS	24	24	27	11	9	5	50	21	55
2017	IS-03	54	15	8	0	8	15	82	9	13
2017	IS-05	25	38	24	13	0	0	63	13	16
2017	IS-06	0	18	45	18	18	0	18	36	11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	33	32	19	11	4	1	66	14	84
2019	IS-03	35	24	24	12	0	6	63	13	17
2019	IS-04	47	24	18	12	0	0	71	12	17
2019	IS-05	20	40	20	7	13	0	60	20	15
2019	IS-06	30	35	20	10	5	0	65	15	20
2018	IS	25	28	29	8	9	2	53	17	65
2018	IS-03	31	23	23	0	15	8	58	17	13
2018	IS-05	29	29	29	12	0	0	59	12	17
2018	IS-06	5	37	37	11	11	0	42	21	19
2017	IS	27	25	25	13	5	4	55	19	55
2017	IS-03	46	31	8	8	0	8	83	8	13
2017	IS-05	32	50	6	13	0	0	81	13	16
2017	IS-06	9	9	54	18	9	0	18	27	11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	27	14	12	5	1	69	17	84
2019	IS-03	65	12	12	6	0	6	81	6	17
2019	IS-04	29	41	18	12	0	0	71	12	17
2019	IS-05	33	20	13	27	7	0	53	33	15
2019	IS-06	20	35	20	15	10	0	55	25	20
2018	IS	31	31	22	11	5	2	63	16	65
2018	IS-03	69	23	0	0	0	8	100	0	13
2018	IS-05	24	47	24	6	0	0	71	6	17
2018	IS-06	0	21	42	21	16	0	21	37	19
2017	IS	29	24	18	13	7	9	58	22	55
2017	IS-03	62	15	0	0	0	23	100	0	13
2017	IS-05	25	38	18	19	0	0	63	19	16
2017	IS-06	18	9	36	18	18	0	27	36	11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	32	29	19	12	8	0	61	20	84
2019	IS-03	53	41	0	6	0	0	94	6	17
2019	IS-04	29	29	18	18	6	0	59	24	17
2019	IS-05	20	20	13	33	13	0	40	47	15
2019	IS-06	20	20	45	0	15	0	40	15	20
2018	IS	29	18	26	20	5	2	48	25	65
2018	IS-03	54	23	8	8	0	8	83	8	13
2018	IS-05	24	29	29	18	0	0	53	18	17
2018	IS-06	5	5	47	32	11	0	11	42	19
2017	IS	24	24	29	11	11	2	48	22	55
2017	IS-03	46	23	15	0	8	8	75	8	13
2017	IS-05	19	38	31	6	6	0	57	13	16
2017	IS-06	0	9	55	27	9	0	9	36	11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	40	14	4	4	0	79	7	84
2019	IS-03	35	47	0	6	12	0	82	18	17
2019	IS-04	35	35	24	6	0	0	71	6	17
2019	IS-05	33	53	7	7	0	0	87	7	15
2019	IS-06	40	35	20	0	5	0	75	5	20
2018	IS	32	48	15	3	0	2	81	3	65
2018	IS-03	31	46	15	0	0	8	83	0	13
2018	IS-05	35	41	12	12	0	0	76	12	17
2018	IS-06	21	53	26	0	0	0	74	0	19
2017	IS	38	25	22	9	4	2	65	13	55
2017	IS-03	46	15	8	15	8	8	67	25	13
2017	IS-05	38	25	25	13	0	0	63	13	16
2017	IS-06	46	27	18	9	0	0	73	9	11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	33	38	19	8	1	0	71	10	84
2019	IS-03	41	47	6	6	0	0	88	6	17
2019	IS-04	29	35	29	0	6	0	65	6	17
2019	IS-05	13	33	40	13	0	0	47	13	15
2019	IS-06	35	45	5	15	0	0	80	15	20
2018	IS	31	40	18	9	0	2	72	9	65
2018	IS-03	38	31	15	8	0	8	75	8	13
2018	IS-05	18	41	24	18	0	0	59	18	17
2018	IS-06	21	47	26	5	0	0	68	5	19
2017	IS	26	31	29	11	0	4	59	11	55
2017	IS-03	31	38	15	0	0	15	82	0	13
2017	IS-05	38	31	25	6	0	0	69	6	16
2017	IS-06	9	18	63	9	0	0	27	9	11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	45	27	17	10	1	0	73	11	84
2019	IS-03	53	29	6	6	6	0	82	12	17
2019	IS-04	35	29	29	6	0	0	65	6	17
2019	IS-05	33	40	13	13	0	0	73	13	15
2019	IS-06	50	15	20	15	0	0	65	15	20
2018	IS	35	42	15	5	2	2	78	6	65
2018	IS-03	38	38	15	0	0	8	83	0	13
2018	IS-05	41	35	12	12	0	0	76	12	17
2018	IS-06	21	42	26	5	5	0	63	11	19
2017	IS	36	40	13	2	4	5	81	6	55
2017	IS-03	46	31	0	0	8	15	91	9	13
2017	IS-05	25	50	18	6	0	0	76	6	16
2017	IS-06	55	27	9	0	0	9	90	0	11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	58	25	8	2	6	83	8	84
2019	IS-03	24	35	6	12	24	59	35	17
2019	IS-04	65	24	12	0	0	88	0	17
2019	IS-05	60	40	0	0	0	100	0	15
2019	IS-06	70	10	15	0	5	80	5	20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	45	37	10	7	1	0	82	8	84
2019	IS-03	47	35	18	0	0	0	82	0	17
2019	IS-04	47	35	6	12	0	0	82	12	17
2019	IS-05	33	40	13	13	0	0	73	13	15
2019	IS-06	40	40	10	5	5	0	80	10	20
2018	IS	37	32	22	6	2	2	70	8	65
2018	IS-03	46	15	23	8	0	8	67	8	13
2018	IS-05	65	12	18	6	0	0	76	6	17
2018	IS-06	5	47	42	0	5	0	53	5	19
2017	IS	36	38	14	7	2	2	76	9	55
2017	IS-03	38	31	8	8	8	8	75	17	13
2017	IS-05	44	25	31	0	0	0	69	0	16
2017	IS-06	27	63	9	0	0	0	91	0	11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	48	37	5	5	5	0	86	10	83
2019	IS-03	35	47	6	12	0	0	82	12	17
2019	IS-04	56	44	0	0	0	0	100	0	16
2019	IS-05	40	33	7	0	20	0	73	20	15
2019	IS-06	55	20	10	10	5	0	75	15	20
2018	IS	35	38	15	6	5	0	74	11	65
2018	IS-03	31	38	23	8	0	0	69	8	13
2018	IS-05	41	29	18	0	12	0	71	12	17
2018	IS-06	26	42	11	16	5	0	68	21	19
2017	IS	41	26	16	7	6	4	69	13	54
2017	IS-03	42	33	0	8	8	8	82	18	12
2017	IS-05	38	25	18	6	13	0	63	19	16
2017	IS-06	55	18	27	0	0	0	73	0	11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	78	8	4	2	2	1	4	91	5	83
2019	IS-03	71	12	6	0	6	0	6	88	6	17
2019	IS-04	94	0	0	6	0	0	0	94	6	17
2019	IS-05	71	7	7	0	7	7	0	85	8	14
2019	IS-06	75	5	5	5	0	0	10	89	6	20
2018	IS	65	22	2	5	2	0	6	92	7	65
2018	IS-03	69	15	0	8	0	0	8	92	8	13
2018	IS-05	71	24	6	0	0	0	0	94	0	17
2018	IS-06	58	16	0	5	5	0	16	88	13	19

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	77	13	6	1	1	1	0	92	2	84
2019	IS-03	65	12	12	6	0	6	0	81	6	17
2019	IS-04	76	24	0	0	0	0	0	100	0	17
2019	IS-05	93	7	0	0	0	0	0	100	0	15
2019	IS-06	70	20	5	0	5	0	0	90	5	20
2018	IS	78	9	3	5	0	2	3	92	5	65
2018	IS-03	77	8	0	15	0	0	0	85	15	13
2018	IS-05	82	12	6	0	0	0	0	94	0	17
2018	IS-06	74	0	5	5	0	5	11	88	6	19
2017	IS	62	18	2	4	7	0	7	86	12	55
2017	IS-03	54	15	0	8	15	0	8	75	25	13
2017	IS-05	87	13	0	0	0	0	0	100	0	16
2017	IS-06	63	9	9	0	9	0	9	80	10	11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	67	26	5	1	1	0	93	2	84
2019	IS-03	47	47	0	6	0	0	94	6	17
2019	IS-04	82	18	0	0	0	0	100	0	17
2019	IS-05	73	20	7	0	0	0	93	0	15
2019	IS-06	70	20	5	0	5	0	90	5	20
2018	IS	69	15	9	6	0	0	85	6	65
2018	IS-03	62	8	15	15	0	0	69	15	13
2018	IS-05	71	18	6	6	0	0	88	6	17
2018	IS-06	74	11	11	5	0	0	84	5	19
2017	IS	58	27	4	5	2	4	89	8	55
2017	IS-03	38	46	0	8	0	8	92	8	13
2017	IS-05	69	25	6	0	0	0	94	0	16
2017	IS-06	73	18	0	0	9	0	91	9	11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	69	17	8	5	1	0	86	6	83
2019	IS-03	53	24	12	6	6	0	76	12	17
2019	IS-04	53	29	6	12	0	0	82	12	17
2019	IS-05	80	20	0	0	0	0	100	0	15
2019	IS-06	84	0	16	0	0	0	84	0	19
2018	IS	77	11	9	3	0	0	88	3	65
2018	IS-03	69	0	23	8	0	0	69	8	13
2018	IS-05	82	12	0	6	0	0	94	6	17
2018	IS-06	74	11	16	0	0	0	84	0	19
2017	IS	64	20	4	5	5	2	85	11	55
2017	IS-03	38	31	8	15	8	0	69	23	13
2017	IS-05	75	25	0	0	0	0	100	0	16
2017	IS-06	73	9	9	0	9	0	82	9	11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	60	11	1	2	0	26	95	3	84
2019	IS-03	47	6	6	0	0	41	90	0	17
2019	IS-04	65	12	0	0	0	24	100	0	17
2019	IS-05	47	20	0	7	0	27	91	9	15
2019	IS-06	60	10	0	5	0	25	93	7	20
2018	IS	45	9	6	3	0	36	85	5	64
2018	IS-03	62	0	8	8	0	23	80	10	13
2018	IS-05	35	6	6	0	0	53	88	0	17
2018	IS-06	39	11	6	6	0	39	82	9	18
2017	IS	54	9	2	2	2	31	92	5	55
2017	IS-03	46	0	0	0	0	54	100	0	13
2017	IS-05	62	13	0	0	0	25	100	0	16
2017	IS-06	36	18	0	9	9	27	75	25	11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	76	15	4	2	0	4	94	3	82
2019	IS-03	69	13	0	0	0	19	100	0	16
2019	IS-04	94	6	0	0	0	0	100	0	17
2019	IS-05	80	13	7	0	0	0	93	0	15
2019	IS-06	53	26	11	11	0	0	79	11	19
2018	IS	74	17	5	2	2	2	92	3	65
2018	IS-03	77	15	0	0	0	8	100	0	13
2018	IS-05	71	12	12	6	0	0	82	6	17
2018	IS-06	58	32	5	0	5	0	89	5	19
2017	IS	70	11	2	4	2	11	92	6	54
2017	IS-03	46	8	8	8	0	31	78	11	13
2017	IS-05	68	19	0	6	0	6	93	7	16
2017	IS-06	82	18	0	0	0	0	100	0	11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	78	8	5	4	4	1	88	7	83
2019	IS-03	44	25	6	13	6	6	73	20	16
2019	IS-04	82	12	6	0	0	0	94	0	17
2019	IS-05	93	0	0	0	7	0	93	7	15
2019	IS-06	95	5	0	0	0	0	100	0	20
2018	IS	77	3	6	2	8	5	84	10	65
2018	IS-03	54	8	8	8	15	8	67	25	13
2018	IS-05	88	0	6	0	0	6	94	0	17
2018	IS-06	84	5	5	0	0	5	94	0	19
2017	IS	64	15	2	7	5	7	85	14	55
2017	IS-03	46	15	8	8	8	15	73	18	13
2017	IS-05	76	13	0	6	6	0	88	12	16
2017	IS-06	73	18	0	9	0	0	91	9	11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	27	15	1	0	0	83	1	84
2019	IS-03	47	35	18	0	0	0	82	0	17
2019	IS-04	47	35	18	0	0	0	82	0	17
2019	IS-05	60	20	13	7	0	0	80	7	15
2019	IS-06	60	30	10	0	0	0	90	0	20
2018	IS	49	31	12	5	2	2	81	6	65
2018	IS-03	46	23	8	8	8	8	75	17	13
2018	IS-05	47	41	6	6	0	0	88	6	17
2018	IS-06	47	37	16	0	0	0	84	0	19
2017	IS	62	22	5	2	4	5	88	6	55
2017	IS-03	46	31	0	0	8	15	91	9	13
2017	IS-05	75	13	6	6	0	0	87	6	16
2017	IS-06	82	9	9	0	0	0	91	0	11

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	37	32	8	1	58	10	84
2019	IS-03	35	35	29	0	0	71	0	17
2019	IS-04	18	53	29	0	0	71	0	17
2019	IS-05	7	27	47	20	0	33	20	15
2019	IS-06	10	45	25	15	5	55	20	20
2018	IS	19	36	25	19	2	55	20	64
2018	IS-03	33	33	17	17	0	67	17	12
2018	IS-05	18	41	29	12	0	59	12	17
2018	IS-06	5	37	21	32	5	42	37	19
2017	IS	13	36	33	11	7	49	18	55
2017	IS-03	15	46	23	15	0	62	15	13
2017	IS-05	19	56	19	6	0	75	6	16
2017	IS-06	0	18	54	18	9	18	27	11

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	4	18	41	25	12	37	22	83
2019	IS-03	0	12	47	24	18	41	12	17
2019	IS-04	6	13	38	31	13	44	19	16
2019	IS-05	13	13	53	13	7	20	27	15
2019	IS-06	0	25	45	20	10	30	25	20
2018	IS	7	20	34	28	11	39	26	61
2018	IS-03	8	8	42	42	0	42	17	12
2018	IS-05	6	19	25	19	31	50	25	16
2018	IS-06	12	24	41	18	6	24	35	17
2017	IS	4	18	49	20	9	29	22	55
2017	IS-03	8	15	46	15	15	31	23	13
2017	IS-05	0	6	50	31	13	44	6	16
2017	IS-06	0	27	63	9	0	9	27	11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	31	10	2	0	1	88	2	84
2019	IS-03	35	41	18	6	0	0	76	6	17
2019	IS-04	71	12	18	0	0	0	82	0	17
2019	IS-05	40	40	7	7	0	7	86	7	15
2019	IS-06	60	40	0	0	0	0	100	0	20
2018	IS	42	40	9	5	3	2	83	8	65
2018	IS-03	23	46	15	8	8	0	69	15	13
2018	IS-05	65	29	0	0	0	6	100	0	17
2018	IS-06	37	37	16	5	5	0	74	11	19
2017	IS	17	54	17	7	4	2	72	11	54
2017	IS-03	8	46	8	15	15	8	58	33	13
2017	IS-05	25	56	19	0	0	0	81	0	16
2017	IS-06	9	82	9	0	0	0	91	0	11

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	49	29	11	11	0	1	78	11	84
2019	IS-03	29	35	12	24	0	0	65	24	17
2019	IS-04	59	18	18	0	0	6	81	0	17
2019	IS-05	47	33	0	20	0	0	80	20	15
2019	IS-06	45	35	10	10	0	0	80	10	20
2018	IS	40	34	14	9	2	2	75	11	65
2018	IS-03	31	31	8	23	8	0	62	31	13
2018	IS-05	53	35	0	6	0	6	94	6	17
2018	IS-06	32	32	37	0	0	0	63	0	19
2017	IS	27	42	4	16	7	4	72	25	55
2017	IS-03	31	15	0	31	15	8	50	50	13
2017	IS-05	38	50	6	6	0	0	87	6	16
2017	IS-06	9	73	0	18	0	0	82	18	11

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	15	85	84
2019	IS-03	18	82	17
2019	IS-04	6	94	17
2019	IS-05	20	80	15
2019	IS-06	10	90	20
2017	IS	24	76	55
2014	IS	20	80	41

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	85	15	13
2017	IS	85	15	13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	30	10	10	0	0	0	80	10	10
2017	IS	55	27	9	9	0	0	0	82	9	11

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	29	19	6	11	5	0	32	68	83
2019	IS-03	41	24	6	6	24	0	0	41	59	17
2019	IS-04	18	35	24	0	12	12	0	20	80	17
2019	IS-05	27	13	40	13	7	0	0	27	73	15
2019	IS-06	25	35	25	0	10	5	0	26	74	20
2018	IS	31	33	25	9	2	0	0	31	69	64
2018	IS-03	50	33	17	0	0	0	0	50	50	12
2018	IS-05	47	24	18	6	6	0	0	47	53	17
2018	IS-06	16	32	37	16	0	0	0	16	84	19
2017	IS	31	27	24	7	5	4	2	33	67	55
2017	IS-03	46	31	15	0	0	8	0	50	50	13
2017	IS-05	44	32	6	18	0	0	0	44	56	16
2017	IS-06	9	18	55	9	9	0	0	9	91	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	61	39	54
2019	IS-04	58	42	12
2019	IS-05	55	45	11
2019	IS-06	64	36	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	47	53	53
2019	IS-04	58	42	12
2019	IS-05	45	55	11
2019	IS-06	43	57	14
2018	IS	48	52	44
2018	IS-06	38	63	16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	32	21	15	13	9	4	6	58	25	53
2019	IS-04	33	17	33	0	0	8	8	60	0	12
2019	IS-05	36	9	0	18	18	9	9	56	44	11
2019	IS-06	21	36	21	14	7	0	0	57	21	14
2018	IS	16	30	16	16	11	2	9	51	31	44
2018	IS-06	13	31	19	25	13	0	0	44	38	16
2017	IS	26	40	11	17	0	3	3	70	18	35
2017	IS-06	20	40	20	10	0	10	0	67	11	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	9	26	9	26	21	2	6	39	51	53
2019	IS-04	0	25	42	8	17	0	8	27	27	12
2019	IS-05	18	18	0	36	18	9	0	40	60	11
2019	IS-06	14	29	0	43	14	0	0	43	57	14
2018	IS	7	28	21	12	26	0	7	38	40	43
2018	IS-06	0	40	27	0	33	0	0	40	33	15
2017	IS	9	6	15	38	27	6	0	16	69	34
2017	IS-06	0	0	10	50	40	0	0	0	90	10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	29	17	26	9	10	10	51	20	82
2019	IS-03	35	6	24	0	18	18	50	21	17
2019	IS-04	24	18	24	18	6	12	47	27	17
2019	IS-05	29	14	29	14	0	14	50	17	14
2019	IS-06	20	25	40	5	10	0	45	15	20
2018	IS	37	25	25	5	5	5	65	10	65
2018	IS-03	62	15	15	0	8	0	77	8	13
2018	IS-05	47	29	0	6	6	12	87	13	17
2018	IS-06	11	21	53	5	5	5	33	11	19

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Privy Council Office by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment