2019 Public Service Employee Survey Results for Privy Council Office by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	37	3	6	0	91	7	165
2019	Non-visible minority	47	42	2	8	1	89	9	679
2017	Visible minority	35	48	6	6	4	83	11	113
2017	Non-visible minority	39	45	3	10	2	84	12	590
2014	Visible minority	37	39	7	16	1	76	17	73
2014	Non-visible minority	36	46	5	10	2	82	12	554
2011	Visible minority	48	46	5	0	1	94	1	75
2011	Non-visible minority	47	41	4	7	1	88	8	607
2008	Visible minority	55	31	4	7	4	85	11	55
2008	Non-visible minority	45	42	3	8	2	87	10	426

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	79	14	0	4	2	1	94	6	164
2019	Non-visible minority	68	20	3	7	3	0	88	9	676
2017	Visible minority	73	16	3	6	2	0	89	7	113
2017	Non-visible minority	66	18	6	7	2	0	84	9	588
2014	Visible minority	61	26	3	1	7	2	89	8	73
2014	Non-visible minority	62	23	5	7	3	0	85	10	554
2011	Visible minority	63	25	3	5	3	1	89	8	75
2011	Non-visible minority	64	22	3	8	3	0	85	11	607
2008	Visible minority	76	7	4	7	4	2	85	11	55
2008	Non-visible minority	60	21	5	11	3	0	81	14	425

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	36	9	10	5	76	15	164
2019	Non-visible minority	44	36	6	10	4	80	14	678
2017	Visible minority	32	46	9	7	5	78	12	113
2017	Non-visible minority	39	37	5	11	7	77	18	589
2014	Visible minority	45	34	7	10	4	79	14	73
2014	Non-visible minority	56	31	5	5	2	88	7	552
2011	Visible minority	51	29	10	4	7	79	11	74
2011	Non-visible minority	56	29	4	8	2	85	10	605

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	40	12	12	5	0	1	71	17	163
2019	Non-visible minority	35	39	12	10	3	0	1	75	13	672
2018	Visible minority	24	45	10	15	5	0	0	70	20	100
2018	Non-visible minority	31	42	11	11	3	0	2	75	14	528
2017	Visible minority	30	34	17	12	5	2	1	65	17	113
2017	Non-visible minority	34	36	13	11	4	0	1	71	15	590
2014	Visible minority	26	47	9	5	14	0	0	72	19	73
2014	Non-visible minority	35	41	11	10	2	0	1	76	12	554
2011	Visible minority	25	46	8	16	4	0	0	71	21	74
2011	Non-visible minority	31	42	13	8	3	1	2	75	11	606
2008	Visible minority	44	35	7	9	5	0	0	78	15	55
2008	Non-visible minority	35	38	13	8	5	0	2	73	13	425

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	36	8	5	2	1	0	84	8	164
2019	Non-visible minority	55	33	7	4	1	0	0	88	5	675
2017	Visible minority	54	29	7	6	3	1	0	84	9	113
2017	Non-visible minority	52	33	8	6	1	0	0	85	7	589
2014	Visible minority	39	48	6	4	1	0	2	89	5	73
2014	Non-visible minority	52	36	6	5	0	0	0	89	5	553

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	32	10	10	2	0	1	79	11	164
2019	Non-visible minority	48	31	10	8	3	0	0	79	11	678
2018	Visible minority	39	36	14	6	5	1	0	75	11	98
2018	Non-visible minority	45	31	9	11	4	0	0	76	15	529
2017	Visible minority	41	32	10	12	5	0	0	73	16	113
2017	Non-visible minority	38	33	9	13	6	0	1	72	18	590
2014	Visible minority	26	38	13	10	11	2	0	65	22	73
2014	Non-visible minority	38	34	13	10	4	0	1	72	14	554
2011	Visible minority	31	35	13	6	11	1	2	69	17	75
2011	Non-visible minority	40	33	11	11	4	1	1	74	15	607

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	42	10	3	2	0	86	5	165
2019	Non-visible minority	52	32	9	5	1	0	85	6	679
2018	Visible minority	39	46	10	4	1	0	85	6	98
2018	Non-visible minority	47	39	8	6	1	0	86	7	526
2017	Visible minority	38	47	11	2	2	1	85	3	113
2017	Non-visible minority	48	38	7	4	2	0	86	7	590
2014	Visible minority	38	31	15	8	8	0	69	16	73
2014	Non-visible minority	44	40	7	7	2	0	84	9	554
2011	Visible minority	38	39	11	7	5	0	77	12	74
2011	Non-visible minority	45	37	9	5	3	0	82	8	604
2008	Visible minority	60	31	4	4	2	0	91	5	55
2008	Non-visible minority	39	41	10	6	4	0	80	11	427

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	37	11	6	5	0	0	78	11	165
2019	Non-visible minority	40	35	12	8	3	0	0	76	11	679
2018	Visible minority	32	39	14	11	3	0	0	71	14	99
2018	Non-visible minority	40	35	11	8	5	0	0	76	13	528
2017	Visible minority	40	33	16	3	6	1	1	74	9	113
2017	Non-visible minority	39	36	11	9	4	0	1	75	14	590
2014	Visible minority	32	28	14	12	12	2	0	61	25	73
2014	Non-visible minority	34	38	14	9	5	0	0	72	14	554
2011	Visible minority	23	40	14	10	11	1	2	64	22	75
2011	Non-visible minority	31	40	13	11	5	0	0	71	16	608

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	36	15	8	2	75	10	164
2019	Non-visible minority	38	39	12	9	3	77	12	674
2018	Visible minority	32	42	13	8	4	75	13	99
2018	Non-visible minority	36	41	10	8	4	77	12	528
2017	Visible minority	35	41	17	4	3	76	7	113
2017	Non-visible minority	31	44	10	10	4	76	14	590

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	33	6	3	3	0	89	6	165
2019	Non-visible minority	56	32	7	4	1	0	88	5	676
2018	Visible minority	56	34	4	5	1	0	90	6	99
2018	Non-visible minority	60	32	5	3	1	0	92	4	529
2017	Visible minority	56	33	9	2	1	0	88	3	113
2017	Non-visible minority	53	36	6	3	2	0	90	5	589
2014	Visible minority	41	37	12	5	5	0	77	10	73
2014	Non-visible minority	57	31	8	3	1	0	88	4	553
2011	Visible minority	47	38	9	4	3	0	84	7	75
2011	Non-visible minority	51	33	10	4	2	0	84	6	607
2008	Visible minority	62	29	4	4	0	2	93	4	55
2008	Non-visible minority	52	35	6	4	2	0	88	6	426

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	32	15	4	5	0	76	9	163
2019	Non-visible minority	45	35	10	7	3	0	80	10	678
2018	Visible minority	35	42	10	8	4	0	77	12	99
2018	Non-visible minority	44	37	10	7	3	0	80	10	527
2017	Visible minority	42	31	11	10	6	1	73	16	112
2017	Non-visible minority	44	38	9	5	5	0	81	10	587

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	31	8	1	1	90	2	162
2019	Non-visible minority	60	31	5	3	1	91	4	671
2018	Visible minority	58	34	5	2	1	91	3	99
2018	Non-visible minority	63	28	6	2	1	91	3	529
2017	Visible minority	55	34	8	2	1	90	2	113
2017	Non-visible minority	60	32	5	2	1	92	3	587
2014	Visible minority	66	17	13	3	2	83	4	73
2014	Non-visible minority	70	23	5	1	1	93	1	554
2011	Visible minority	65	23	5	6	1	88	7	75
2011	Non-visible minority	65	26	7	2	0	91	2	608

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	40	8	6	4	0	82	10	164
2019	Non-visible minority	44	35	11	8	2	0	79	9	677
2018	Visible minority	34	40	10	10	5	1	75	15	99
2018	Non-visible minority	45	34	9	10	2	0	79	12	527
2017	Visible minority	36	36	13	9	4	1	73	13	112
2017	Non-visible minority	42	36	8	10	3	1	79	13	588
2014	Visible minority	27	42	10	9	12	0	69	22	73
2014	Non-visible minority	37	42	12	7	3	0	79	10	554
2011	Visible minority	33	36	14	8	9	0	69	17	75
2011	Non-visible minority	38	39	11	8	3	1	78	11	606

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	30	9	4	3	0	83	8	165
2019	Non-visible minority	47	34	11	5	2	0	82	7	676
2018	Visible minority	37	35	16	8	3	0	72	12	97
2018	Non-visible minority	49	32	11	6	2	0	81	8	528
2017	Visible minority	43	35	14	4	4	1	78	8	112
2017	Non-visible minority	48	31	12	6	3	0	79	9	588
2014	Visible minority	31	41	13	5	9	0	72	15	73
2014	Non-visible minority	38	41	10	7	4	0	79	11	553

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	40	8	3	2	1	0	87	6	164
2019	Non-visible minority	47	37	10	4	2	0	0	84	5	673
2018	Visible minority	34	42	7	12	5	0	0	76	17	99
2018	Non-visible minority	47	34	8	7	3	0	0	82	10	528
2017	Visible minority	40	37	14	7	2	0	0	77	9	113
2017	Non-visible minority	46	35	10	5	2	0	1	82	7	588
2014	Visible minority	27	48	8	7	8	0	1	76	15	73
2014	Non-visible minority	43	40	10	4	1	0	0	84	6	554
2011	Visible minority	41	34	11	5	7	0	1	76	12	75
2011	Non-visible minority	47	38	8	4	1	0	0	86	5	605

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	33	5	3	2	0	91	5	164
2019	Non-visible minority	54	35	6	4	1	0	89	5	678
2018	Visible minority	46	42	7	1	4	0	88	6	98
2018	Non-visible minority	56	30	7	5	2	0	86	7	531
2017	Visible minority	54	31	10	3	2	1	86	5	112
2017	Non-visible minority	52	36	6	5	2	0	87	7	586
2014	Visible minority	45	32	5	10	8	1	77	18	73
2014	Non-visible minority	51	36	7	3	3	0	87	6	553
2011	Visible minority	48	32	8	5	8	0	79	13	74
2011	Non-visible minority	51	36	6	4	2	0	88	6	607
2008	Visible minority	62	33	2	2	2	0	95	4	55
2008	Non-visible minority	44	43	7	4	2	0	87	6	427

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	35	14	10	2	0	0	74	12	165
2019	Non-visible minority	31	35	18	8	7	0	0	66	16	677
2018	Visible minority	34	35	18	5	8	0	0	69	13	100
2018	Non-visible minority	27	28	22	14	9	0	0	55	23	531
2017	Visible minority	33	40	14	7	5	0	0	73	13	113
2017	Non-visible minority	27	33	21	11	7	0	1	61	18	588
2014	Visible minority	28	34	25	4	6	2	1	64	11	73
2014	Non-visible minority	27	36	17	11	7	0	1	64	19	554
2011	Visible minority	33	29	19	10	8	0	0	62	18	75
2011	Non-visible minority	31	34	18	9	6	0	1	66	15	605
2008	Visible minority	29	29	22	11	9	0	0	58	20	55
2008	Non-visible minority	21	31	20	15	11	0	1	53	26	426

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	23	39	14	10	0	1	24	36	164
2019	Non-visible minority	7	21	35	23	11	1	2	35	30	677
2018	Visible minority	14	26	30	17	13	0	1	30	40	101
2018	Non-visible minority	9	23	39	20	8	1	1	28	33	529
2017	Visible minority	11	24	29	18	8	3	7	29	39	113
2017	Non-visible minority	11	23	33	20	9	1	3	30	36	589
2014	Visible minority	9	23	35	20	8	4	1	29	34	73
2014	Non-visible minority	5	24	39	19	9	1	3	29	31	553
2011	Visible minority	16	17	39	14	5	1	7	21	36	75
2011	Non-visible minority	9	24	35	19	10	1	2	29	35	605
2008	Visible minority	11	18	42	24	4	0	2	28	30	55
2008	Non-visible minority	12	26	33	19	6	0	3	26	40	427

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	5	17	18	27	25	3	5	57	23	164
2019	Non-visible minority	5	9	27	32	23	2	1	57	15	669
2018	Visible minority	10	15	27	22	20	0	6	45	26	101
2018	Non-visible minority	6	13	25	32	20	1	1	54	20	522
2017	Visible minority	9	6	26	28	14	6	11	50	18	113
2017	Non-visible minority	5	11	25	27	23	3	5	55	18	588
2014	Visible minority	4	15	23	28	12	7	11	48	24	72
2014	Non-visible minority	4	12	25	33	20	1	3	56	17	552
2011	Visible minority	5	11	20	33	17	1	12	59	19	75
2011	Non-visible minority	4	12	25	31	22	2	3	57	16	606
2008	Visible minority	9	7	24	29	18	5	7	54	19	55
2008	Non-visible minority	5	16	31	29	16	0	3	46	22	425

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	7	16	32	23	16	2	4	41	25	161
2019	Non-visible minority	6	14	30	29	18	1	2	48	21	675
2018	Visible minority	12	13	37	16	15	1	6	33	27	100
2018	Non-visible minority	6	16	30	29	16	2	1	46	22	529
2017	Visible minority	11	11	30	21	14	1	12	40	26	112
2017	Non-visible minority	9	14	27	25	17	2	6	45	25	585
2014	Visible minority	9	14	28	28	10	7	4	42	26	73
2014	Non-visible minority	10	16	31	24	15	1	2	41	27	552
2011	Visible minority	8	12	31	15	23	5	7	42	23	75
2011	Non-visible minority	9	16	29	25	16	1	3	43	26	604
2008	Visible minority	5	13	36	22	15	2	7	40	20	55
2008	Non-visible minority	11	21	30	22	12	1	3	35	33	427

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	6	18	30	29	15	1	2	45	24	164
2019	Non-visible minority	6	19	34	26	14	0	1	40	25	673
2018	Visible minority	8	16	36	20	15	0	4	37	26	99
2018	Non-visible minority	9	24	34	21	12	0	1	33	32	527
2017	Visible minority	8	16	36	20	11	0	9	34	27	110
2017	Non-visible minority	9	21	34	21	11	1	3	33	31	583
2014	Visible minority	6	15	43	18	11	4	3	31	23	73
2014	Non-visible minority	6	19	39	23	10	1	2	34	26	551
2011	Visible minority	8	19	36	18	9	3	7	31	30	75
2011	Non-visible minority	7	20	37	21	12	0	2	34	28	603
2008	Visible minority	7	20	29	24	13	2	5	39	29	55
2008	Non-visible minority	11	22	38	19	8	1	1	27	34	425

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	20	20	27	17	1	5	46	33	164
2019	Non-visible minority	7	17	28	26	18	1	3	45	25	677
2018	Visible minority	12	17	31	20	11	2	6	34	32	101
2018	Non-visible minority	11	23	33	18	14	1	1	32	34	527
2017	Visible minority	13	18	23	19	14	1	13	38	35	113
2017	Non-visible minority	10	20	30	19	15	2	5	36	32	590
2014	Visible minority	15	21	23	14	12	6	9	30	43	73
2014	Non-visible minority	12	22	28	19	13	1	4	34	37	551
2011	Visible minority	13	25	24	13	15	1	8	31	42	74
2011	Non-visible minority	10	19	28	23	14	2	3	40	31	602
2008	Visible minority	7	9	25	33	16	0	9	54	18	55
2008	Non-visible minority	11	18	31	22	13	0	4	37	30	427

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	5	18	21	28	16	4	8	50	26	161
2019	Non-visible minority	5	12	29	28	20	2	2	50	19	677
2018	Visible minority	13	20	27	13	17	1	9	34	36	100
2018	Non-visible minority	11	19	26	23	19	1	1	43	31	525
2017	Visible minority	10	17	20	21	15	5	11	43	32	113
2017	Non-visible minority	9	18	26	22	15	5	5	41	30	589
2014	Visible minority	7	17	18	23	17	7	11	49	29	72
2014	Non-visible minority	5	13	29	30	18	2	4	50	19	553
2011	Visible minority	10	22	20	19	14	4	12	38	38	75
2011	Non-visible minority	7	14	25	29	18	2	5	50	23	601
2008	Visible minority	9	9	31	22	15	2	11	43	21	54
2008	Non-visible minority	14	19	30	20	12	2	3	33	35	425

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	6	12	31	32	12	2	5	47	19	161
2019	Non-visible minority	4	13	32	28	19	3	1	49	18	676
2018	Visible minority	9	13	37	17	17	3	5	36	24	101
2018	Non-visible minority	6	17	35	24	15	1	1	41	23	526
2017	Visible minority	7	14	27	25	12	4	12	43	25	111
2017	Non-visible minority	8	14	29	24	16	3	5	44	24	587
2014	Visible minority	7	12	29	20	14	9	8	42	23	73
2014	Non-visible minority	5	17	34	24	15	2	3	41	23	553

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	5	15	33	23	19	1	4	44	21	164
2019	Non-visible minority	4	14	38	28	15	1	1	43	18	677

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	78	14	4	3	0	0	1	93	3	165
2019	Non-visible minority	72	16	4	4	2	0	0	89	6	678
2017	Visible minority	78	13	6	3	0	0	0	91	3	113
2017	Non-visible minority	75	16	4	3	2	0	1	91	5	588
2014	Visible minority	75	13	3	3	4	0	3	90	7	73
2014	Non-visible minority	75	17	3	3	1	0	0	92	5	552
2011	Visible minority	73	19	4	1	0	1	1	95	1	74
2011	Non-visible minority	69	18	6	4	2	0	1	88	6	607
2008	Visible minority	64	20	4	7	4	0	2	85	11	55
2008	Non-visible minority	64	20	6	5	3	0	2	86	8	425

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	30	15	7	5	7	4	70	13	165
2019	Non-visible minority	35	29	15	9	4	5	3	69	15	676
2018	Visible minority	24	23	22	8	7	10	5	56	18	101
2018	Non-visible minority	34	31	14	8	2	5	4	72	12	528
2017	Visible minority	38	25	12	10	4	6	5	71	16	113
2017	Non-visible minority	35	29	10	7	4	8	8	75	13	587
2014	Visible minority	27	26	18	6	10	7	7	61	19	73
2014	Non-visible minority	36	29	14	7	4	6	4	72	12	553

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	29	10	6	5	0	78	12	165
2019	Non-visible minority	54	25	8	8	4	0	80	13	676
2018	Visible minority	43	27	10	11	10	0	69	21	101
2018	Non-visible minority	54	29	6	8	3	0	83	10	525
2017	Visible minority	54	22	12	3	8	2	77	11	113
2017	Non-visible minority	55	28	5	6	4	1	85	10	588
2014	Visible minority	43	30	7	7	12	1	74	19	73
2014	Non-visible minority	49	29	9	7	5	1	79	12	554

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	60	26	5	8	2	86	10	164
2019	Non-visible minority	57	29	7	5	2	86	7	677
2018	Visible minority	45	32	12	6	4	78	10	100
2018	Non-visible minority	59	31	5	4	1	90	5	526
2017	Visible minority	57	26	8	8	1	83	9	113
2017	Non-visible minority	60	30	3	5	1	91	6	587
2014	Visible minority	53	32	7	5	4	85	8	73
2014	Non-visible minority	54	34	5	5	2	88	7	553

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	34	9	4	1	1	86	4	164
2019	Non-visible minority	55	30	10	4	1	1	85	5	675
2018	Visible minority	39	35	17	8	2	0	74	10	101
2018	Non-visible minority	55	32	9	3	1	1	87	4	527

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	26	9	3	3	1	6	84	6	163
2019	Non-visible minority	56	25	10	3	2	1	4	85	5	679

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	29	10	6	2	0	0	81	8	165
2019	Non-visible minority	48	28	12	7	3	0	1	77	11	677
2018	Visible minority	42	39	15	4	1	0	0	81	5	100
2018	Non-visible minority	50	29	9	8	2	0	1	81	10	527
2017	Visible minority	52	24	13	6	3	1	1	77	10	112
2017	Non-visible minority	48	32	8	7	4	1	1	81	11	590
2014	Visible minority	44	34	8	1	9	4	0	81	11	73
2014	Non-visible minority	43	37	9	9	2	0	0	80	11	554
2011	Visible minority	38	30	14	7	8	3	0	70	15	75
2011	Non-visible minority	41	34	10	10	4	0	0	76	14	606
2008	Visible minority	42	35	4	13	7	0	0	76	20	55
2008	Non-visible minority	32	37	11	11	8	0	1	69	19	427

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	24	11	3	4	0	1	81	7	164
2019	Non-visible minority	53	28	9	5	2	1	1	83	8	673
2018	Visible minority	57	22	11	4	3	1	1	81	7	100
2018	Non-visible minority	57	28	8	4	2	2	1	87	6	529
2017	Visible minority	60	18	12	5	4	1	1	80	8	113
2017	Non-visible minority	56	26	8	5	3	1	1	84	8	590
2014	Visible minority	47	26	11	4	5	5	1	79	10	73
2014	Non-visible minority	53	26	10	4	3	2	1	83	7	554
2011	Visible minority	33	28	18	8	13	0	0	61	21	75
2011	Non-visible minority	51	26	10	6	4	2	0	80	10	606
2008	Visible minority	47	25	2	13	7	4	2	77	21	55
2008	Non-visible minority	45	29	9	7	5	3	0	77	13	427

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	29	7	6	3	1	1	84	8	163
2019	Non-visible minority	50	30	9	6	4	0	1	81	10	676
2018	Visible minority	52	25	15	7	1	0	0	77	8	100
2018	Non-visible minority	51	30	8	7	2	0	1	83	9	526
2017	Visible minority	52	27	12	7	2	0	0	79	9	113
2017	Non-visible minority	52	28	7	9	4	0	0	80	13	589
2014	Visible minority	36	43	6	5	9	0	0	79	15	73
2014	Non-visible minority	47	32	8	10	3	0	1	79	13	554
2011	Visible minority	33	30	17	6	12	1	0	64	19	75
2011	Non-visible minority	46	29	10	9	5	0	0	76	14	606
2008	Visible minority	49	24	5	7	15	0	0	73	22	55
2008	Non-visible minority	43	30	9	10	7	1	0	73	17	426

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	83	10	3	2	1	1	94	2	165
2019	Non-visible minority	82	13	2	1	1	1	95	2	674
2017	Visible minority	87	7	3	2	1	1	94	3	113
2017	Non-visible minority	84	12	2	1	1	0	96	2	587
2014	Visible minority	80	14	3	0	3	0	94	3	72
2014	Non-visible minority	83	12	1	2	2	0	95	4	553
2011	Visible minority	69	23	1	3	1	3	95	4	75
2011	Non-visible minority	80	13	3	2	1	0	94	3	607
2008	Visible minority	80	11	2	4	4	0	91	7	55
2008	Non-visible minority	82	11	3	1	2	0	93	4	425

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	15	14	4	2	2	6	78	7	165
2019	Non-visible minority	53	22	9	3	2	4	6	83	6	678
2017	Visible minority	53	20	9	4	6	2	7	80	11	113
2017	Non-visible minority	43	21	10	5	4	5	11	77	11	588
2014	Visible minority	39	23	8	5	8	8	10	75	16	73
2014	Non-visible minority	40	19	12	7	6	4	12	70	15	554
2011	Visible minority	32	18	13	13	14	0	9	55	30	75
2011	Non-visible minority	34	24	12	7	10	4	9	67	20	606

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	66	19	7	3	3	1	0	86	7	165
2019	Non-visible minority	66	22	6	2	2	2	1	90	4	678
2018	Visible minority	59	26	10	2	3	0	0	85	5	99
2018	Non-visible minority	68	22	4	2	2	1	0	91	4	526
2017	Visible minority	64	15	10	6	3	2	0	80	9	113
2017	Non-visible minority	62	25	5	4	3	1	1	88	6	589

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	24	9	4	4	0	83	8	165
2019	Non-visible minority	58	26	8	6	2	1	84	8	677
2018	Visible minority	50	33	14	2	1	0	83	3	100
2018	Non-visible minority	59	27	8	4	2	0	86	6	528
2017	Visible minority	62	23	7	3	4	1	85	8	113
2017	Non-visible minority	59	23	8	6	4	0	82	10	587
2014	Visible minority	52	25	11	4	8	0	77	12	73
2014	Non-visible minority	53	28	8	7	3	0	82	10	552

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	40	9	10	3	0	8	77	14	32
2019	Non-visible minority	36	43	10	8	2	1	1	80	10	169

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	30	8	5	4	4	0	81	10	163
2019	Non-visible minority	45	33	10	5	2	5	0	82	8	671
2018	Visible minority	39	33	11	4	5	7	0	78	10	102
2018	Non-visible minority	49	26	11	7	3	4	0	78	10	531
2017	Visible minority	42	24	9	7	4	13	1	77	12	113
2017	Non-visible minority	44	35	7	4	3	7	0	85	7	588
2014	Visible minority	47	26	6	4	8	7	1	80	13	73
2014	Non-visible minority	40	36	10	5	2	6	0	81	8	553
2011	Visible minority	28	28	17	5	13	8	0	61	20	75
2011	Non-visible minority	38	30	14	6	5	7	0	73	12	605

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	28	12	5	4	3	0	78	9	163
2019	Non-visible minority	46	34	10	4	2	2	0	83	7	670
2018	Visible minority	35	34	14	7	6	4	0	72	14	102
2018	Non-visible minority	48	28	12	6	4	1	0	77	11	529
2017	Visible minority	33	34	15	4	8	6	1	72	13	113
2017	Non-visible minority	46	34	9	6	3	2	0	82	9	588
2014	Visible minority	42	28	9	5	11	3	1	73	17	72
2014	Non-visible minority	43	34	13	5	3	2	0	79	8	554
2011	Visible minority	29	35	16	7	12	0	2	65	19	75
2011	Non-visible minority	36	33	15	6	7	3	0	72	13	605
2008	Visible minority	39	33	7	6	11	4	0	75	17	54
2008	Non-visible minority	36	35	13	8	6	1	0	72	15	426

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	22	15	10	4	5	0	70	14	163
2019	Non-visible minority	33	39	14	7	3	4	0	75	11	670
2018	Visible minority	32	28	20	7	6	6	2	65	14	102
2018	Non-visible minority	34	33	14	10	6	4	0	70	16	529
2017	Visible minority	31	34	14	7	7	5	1	70	15	113
2017	Non-visible minority	34	39	12	8	3	3	1	77	11	587
2014	Visible minority	27	43	12	8	4	4	1	74	13	73
2014	Non-visible minority	35	36	14	9	2	4	0	73	12	553
2011	Visible minority	17	40	19	6	9	7	2	62	17	75
2011	Non-visible minority	26	42	16	8	4	5	0	71	12	607
2008	Visible minority	24	44	13	11	5	4	0	70	17	55
2008	Non-visible minority	26	37	16	10	6	5	0	67	17	426

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	32	13	9	7	2	0	70	16	163
2019	Non-visible minority	27	40	13	12	6	2	0	68	18	672
2018	Visible minority	24	29	16	21	7	2	0	55	29	102
2018	Non-visible minority	27	33	15	14	9	2	0	62	23	530
2017	Visible minority	36	29	8	13	8	4	1	69	22	113
2017	Non-visible minority	27	39	13	12	6	3	0	68	18	588
2014	Visible minority	27	40	8	8	11	4	1	72	20	73
2014	Non-visible minority	25	40	16	14	4	2	0	66	18	552
2011	Visible minority	21	37	13	19	8	0	2	59	27	75
2011	Non-visible minority	23	39	14	15	7	2	0	63	23	605
2008	Visible minority	31	40	9	7	13	0	0	71	20	55
2008	Non-visible minority	20	43	13	12	10	2	0	65	22	425

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	20	16	4	4	2	0	75	8	165
2019	Non-visible minority	43	27	16	7	3	4	0	74	10	677

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	37	8	8	3	1	0	81	12	165
2019	Non-visible minority	34	42	12	6	3	2	0	78	9	679
2018	Visible minority	27	40	14	16	3	0	0	67	19	101
2018	Non-visible minority	34	42	14	7	2	1	0	76	9	526
2017	Visible minority	36	37	15	5	4	3	0	75	9	113
2017	Non-visible minority	37	43	11	6	1	2	0	82	7	589
2014	Visible minority	34	38	11	8	4	4	0	76	13	73
2014	Non-visible minority	39	41	13	5	1	2	0	81	6	553
2011	Visible minority	32	49	11	6	1	0	2	82	7	75
2011	Non-visible minority	38	38	13	6	3	1	0	78	9	606

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	32	20	10	4	6	1	64	15	163
2019	Non-visible minority	27	41	15	9	3	4	0	71	13	676

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	31	16	11	4	5	2	67	16	165
2019	Non-visible minority	36	33	14	8	5	4	1	72	13	677
2018	Visible minority	32	22	18	12	8	7	2	59	21	101
2018	Non-visible minority	40	34	11	9	4	2	1	76	13	526
2017	Visible minority	41	29	9	6	3	10	2	78	11	113
2017	Non-visible minority	42	33	10	7	2	4	1	79	10	589
2014	Visible minority	41	35	10	4	6	2	1	79	11	73
2014	Non-visible minority	44	35	7	8	3	2	2	82	11	554
2011	Visible minority	31	24	12	7	16	7	3	61	26	74
2011	Non-visible minority	41	31	9	8	5	5	1	77	14	607
2008	Visible minority	35	24	7	13	9	11	2	67	25	55
2008	Non-visible minority	30	35	14	10	6	4	0	68	17	427

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	36	17	5	5	4	72	10	164
2019	Non-visible minority	38	37	14	6	3	2	77	9	679
2018	Visible minority	29	35	16	12	6	2	66	18	100
2018	Non-visible minority	43	35	15	6	1	1	78	7	526

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	20	27	6	9	13	2	50	18	164
2019	Non-visible minority	23	21	19	12	8	12	5	53	25	675
2018	Visible minority	21	20	22	13	14	8	2	45	30	102
2018	Non-visible minority	23	19	18	12	9	13	5	52	26	526
2017	Visible minority	27	18	13	6	12	20	3	59	23	113
2017	Non-visible minority	19	19	19	11	10	15	7	49	27	589
2014	Visible minority	16	16	15	12	17	16	9	42	38	73
2014	Non-visible minority	15	20	19	15	11	13	7	44	32	554
2011	Visible minority	13	14	12	16	24	16	5	34	51	75
2011	Non-visible minority	17	20	19	11	12	14	6	47	29	607

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	30	18	8	13	4	0	59	22	165
2019	Non-visible minority	31	35	15	9	6	3	1	69	16	675
2018	Visible minority	22	30	13	15	13	7	0	56	30	102
2018	Non-visible minority	30	33	15	12	6	3	1	66	18	527
2017	Visible minority	30	25	12	12	12	9	0	61	26	113
2017	Non-visible minority	31	35	11	10	6	6	1	71	17	590
2014	Visible minority	26	35	8	12	12	7	0	66	26	73
2014	Non-visible minority	32	36	11	9	7	4	1	71	17	551
2011	Visible minority	20	32	15	19	12	3	0	53	32	75
2011	Non-visible minority	28	37	15	10	8	3	0	67	18	606
2008	Visible minority	42	31	7	13	7	0	0	73	20	55
2008	Non-visible minority	29	37	15	12	6	1	1	67	18	426

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	21	15	15	18	9	3	46	37	164
2019	Non-visible minority	24	26	17	15	14	2	3	52	30	677
2018	Visible minority	18	23	16	17	19	7	0	44	39	101
2018	Non-visible minority	24	24	20	14	13	2	3	50	29	530
2017	Visible minority	22	28	12	16	17	4	2	52	35	113
2017	Non-visible minority	26	24	14	16	11	4	5	56	29	588
2014	Visible minority	15	15	18	18	26	5	3	33	48	73
2014	Non-visible minority	19	22	14	18	19	4	5	44	40	554
2011	Visible minority	13	20	17	13	31	5	0	35	47	75
2011	Non-visible minority	15	28	15	17	21	3	2	45	39	606
2008	Visible minority	25	40	9	5	13	2	5	71	20	55
2008	Non-visible minority	14	28	18	19	17	2	3	43	38	424

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	23	10	2	2	1	4	86	3	165
2019	Non-visible minority	51	24	14	5	2	0	2	78	8	678

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	12	11	5	4	1	9	77	10	165
2019	Non-visible minority	65	10	6	4	2	1	11	85	8	678

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	21	18	5	4	1	5	72	9	165
2019	Non-visible minority	56	24	9	4	3	1	4	84	7	677

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	18	19	8	6	2	5	65	14	164
2019	Non-visible minority	53	21	10	5	3	3	5	80	9	674

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	13	11	4	3	3	9	79	8	165
2019	Non-visible minority	69	10	5	2	2	3	9	90	5	677

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	67	9	8	4	4	5	5	83	8	165
2019	Non-visible minority	74	12	5	2	1	2	4	91	3	675

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	65	11	7	3	3	9	3	85	7	165
2019	Non-visible minority	82	7	3	2	1	2	4	95	3	676

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	78	5	3	1	1	4	9	96	1	164
2019	Non-visible minority	83	6	1	0	0	1	8	98	0	670

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	40	16	3	3	6	0	77	6	163
2019	Non-visible minority	33	45	13	5	2	3	0	81	6	677
2018	Visible minority	23	34	28	7	4	5	0	60	11	102
2018	Non-visible minority	37	36	17	6	1	2	0	75	8	528
2017	Visible minority	32	31	17	9	3	7	1	68	13	111
2017	Non-visible minority	35	39	13	6	3	4	1	77	9	590

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	38	15	3	2	1	79	6	164
2019	Non-visible minority	46	38	9	3	2	2	86	5	673
2018	Visible minority	37	38	14	4	4	4	77	9	102
2018	Non-visible minority	47	39	9	3	1	0	87	4	527
2017	Visible minority	40	41	9	3	4	3	84	7	113
2017	Non-visible minority	47	38	8	3	1	3	88	4	590
2014	Visible minority	51	26	8	6	7	2	79	13	73
2014	Non-visible minority	48	35	11	3	1	3	85	4	554
2011	Visible minority	36	32	13	8	11	0	68	19	75
2011	Non-visible minority	43	32	14	6	2	3	77	8	606

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	31	15	5	4	5	0	75	10	163
2019	Non-visible minority	49	33	9	4	2	3	0	85	5	676
2018	Visible minority	32	34	15	9	6	5	0	69	16	102
2018	Non-visible minority	48	31	12	3	1	4	0	82	5	527
2017	Visible minority	37	29	15	5	8	5	0	71	13	113
2017	Non-visible minority	44	34	11	2	2	7	0	83	5	588
2014	Visible minority	40	35	7	7	7	4	0	78	14	73
2014	Non-visible minority	44	32	14	3	1	6	1	81	4	554

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	32	6	3	2	0	89	5	165
2019	Non-visible minority	59	30	6	3	1	0	90	4	678
2018	Visible minority	53	33	8	3	3	0	86	5	101
2018	Non-visible minority	58	32	7	2	1	0	90	3	529
2017	Visible minority	57	31	7	3	2	1	89	4	112
2017	Non-visible minority	59	32	3	4	1	1	92	5	588
2014	Visible minority	57	23	7	7	4	2	81	11	73
2014	Non-visible minority	60	29	7	3	1	1	90	4	554
2011	Visible minority	47	35	7	1	9	1	83	11	75
2011	Non-visible minority	53	33	9	3	2	0	86	4	604
2008	Visible minority	51	36	7	0	5	0	87	5	55
2008	Non-visible minority	42	39	10	6	3	0	81	9	426

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	32	8	5	2	1	0	85	7	162
2019	Non-visible minority	51	31	11	4	2	0	0	82	7	675
2018	Visible minority	43	30	15	6	5	1	0	75	10	102
2018	Non-visible minority	48	31	13	6	2	1	0	79	8	528
2017	Visible minority	47	30	14	3	4	1	0	78	7	112
2017	Non-visible minority	50	28	13	7	2	1	0	78	8	589
2014	Visible minority	41	29	13	8	7	0	2	71	15	73
2014	Non-visible minority	46	34	12	5	2	1	0	81	7	554
2011	Visible minority	36	35	15	5	8	1	0	72	13	75
2011	Non-visible minority	44	31	14	6	4	1	0	76	9	606

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	31	11	5	2	82	7	162
2019	Non-visible minority	51	34	8	6	1	86	7	675
2018	Visible minority	37	35	18	5	4	73	9	101
2018	Non-visible minority	47	34	12	5	2	81	7	523
2017	Visible minority	45	36	10	6	2	81	9	113
2017	Non-visible minority	52	30	11	5	2	83	7	585
2014	Visible minority	51	22	13	8	7	72	15	73
2014	Non-visible minority	49	33	11	5	2	82	7	553
2011	Visible minority	39	29	18	7	8	68	15	75
2011	Non-visible minority	47	32	12	6	3	79	9	603
2008	Visible minority	51	29	13	5	2	80	7	55
2008	Non-visible minority	40	38	14	5	3	78	8	426

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	19	15	8	5	3	1	71	14	165
2019	Non-visible minority	48	25	15	7	3	2	1	74	11	677
2018	Visible minority	40	25	20	7	5	3	0	67	12	101
2018	Non-visible minority	45	23	14	11	3	3	1	71	15	529
2017	Visible minority	32	32	13	12	6	4	1	67	20	113
2017	Non-visible minority	45	20	15	10	5	3	2	68	15	588
2014	Visible minority	41	24	13	11	12	0	0	64	23	73
2014	Non-visible minority	42	21	18	10	4	4	1	67	15	553
2011	Visible minority	35	24	11	13	13	4	0	61	27	75
2011	Non-visible minority	41	23	16	9	7	4	1	66	17	603
2008	Visible minority	36	24	11	9	7	9	4	69	19	55
2008	Non-visible minority	29	29	17	12	6	5	1	62	20	425

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	39	24	38	164
2019	Non-visible minority	41	26	33	679
2018	Visible minority	38	23	39	102
2018	Non-visible minority	40	26	34	531
2017	Visible minority	45	20	35	113
2017	Non-visible minority	44	27	29	590
2014	Visible minority	44	24	32	73
2014	Non-visible minority	43	26	30	554
2011	Visible minority	39	21	40	75
2011	Non-visible minority	39	29	31	607

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	2	21	42	8	15	13	64
2019	Non-visible minority	5	19	55	4	10	7	286
2018	Visible minority	9	27	47	9	2	6	40
2018	Non-visible minority	9	12	62	3	6	8	213
2017	Visible minority	5	25	45	3	15	7	51
2017	Non-visible minority	9	18	51	4	13	6	261
2014	Visible minority	3	13	56	18	9999	9	33
2014	Non-visible minority	12	18	57	4	9999	9	237
2011	Visible minority	0	15	68	7	9999	10	29
2011	Non-visible minority	8	15	64	4	9999	10	240

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	41	9	11	5	3	4	73	17	164
2019	Non-visible minority	31	39	11	9	3	1	6	76	12	672

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	22	14	1	3	12	4	80	4	164
2019	Non-visible minority	51	23	8	3	1	9	6	86	4	671

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	164
2019	Non-visible minority	10	90	676
2018	Visible minority	17	83	100
2018	Non-visible minority	8	92	531

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	42	58	25
2019	Non-visible minority	54	46	63
2018	Visible minority	75	25	18
2018	Non-visible minority	45	55	42

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	68	32	25
2019	Non-visible minority	49	51	63
2018	Visible minority	49	51	18
2018	Non-visible minority	59	41	42

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	49	51	25
2019	Non-visible minority	43	57	62
2018	Visible minority	30	70	18
2018	Non-visible minority	36	64	41

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	32	68	25
2019	Non-visible minority	38	62	62
2018	Visible minority	33	67	18
2018	Non-visible minority	38	62	41

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	36	64	25
2019	Non-visible minority	51	49	62
2018	Visible minority	42	58	18
2018	Non-visible minority	32	68	41

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	43	57	25
2019	Non-visible minority	40	60	62
2018	Visible minority	30	70	18
2018	Non-visible minority	31	69	41

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	29	71	25
2019	Non-visible minority	34	66	62
2018	Visible minority	54	46	18
2018	Non-visible minority	35	65	41

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	44	56	25
2019	Non-visible minority	48	52	62
2018	Visible minority	55	45	18
2018	Non-visible minority	46	54	41

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	25
2019	Non-visible minority	27	73	62
2018	Visible minority	45	55	18
2018	Non-visible minority	26	74	41

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	44	56	25
2019	Non-visible minority	37	63	62
2018	Visible minority	51	49	18
2018	Non-visible minority	42	58	41

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	38	62	25
2019	Non-visible minority	40	60	62
2018	Visible minority	32	68	18
2018	Non-visible minority	23	77	41

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	44	56	25
2019	Non-visible minority	57	43	62
2018	Visible minority	46	54	18
2018	Non-visible minority	55	45	42

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	25
2019	Non-visible minority	8	92	62

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	52	48	25
2019	Non-visible minority	30	70	62
2018	Visible minority	30	70	18
2018	Non-visible minority	25	75	42

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	19	81	164
2019	Non-visible minority	15	85	677

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	18	19	7	3	25	8	57	15	164
2019	Non-visible minority	22	17	14	8	3	26	10	60	18	678
2018	Visible minority	18	8	33	4	5	23	8	38	14	102
2018	Non-visible minority	24	18	17	3	2	28	8	65	8	530
2017	Visible minority	23	11	18	1	4	28	16	61	8	113
2017	Non-visible minority	18	17	12	3	3	35	12	65	12	589
2014	Visible minority	16	17	9	8	6	35	9	59	25	73
2014	Non-visible minority	18	16	16	3	3	33	12	61	11	554

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	20	19	4	3	14	2	69	8	164
2019	Non-visible minority	40	28	14	6	2	8	1	75	9	676
2018	Visible minority	27	27	22	5	4	12	2	63	11	102
2018	Non-visible minority	38	32	15	3	2	10	1	78	5	530
2017	Visible minority	33	20	21	1	7	15	4	65	9	112
2017	Non-visible minority	33	31	13	4	2	15	2	77	8	588
2014	Visible minority	24	30	6	8	7	21	4	71	21	73
2014	Non-visible minority	29	31	15	3	3	17	3	74	7	554
2011	Visible minority	28	30	18	8	3	12	1	66	13	74
2011	Non-visible minority	31	33	17	5	2	12	0	73	9	603

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	164
2019	Non-visible minority	5	95	677
2018	Visible minority	15	85	102
2018	Non-visible minority	3	97	530

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	74	26	22
2019	Non-visible minority	76	24	29
2018	Visible minority	72	28	17
2018	Non-visible minority	52	48	18

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	22
2019	Non-visible minority	0	100	29

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	22
2019	Non-visible minority	100	29
2018	Visible minority	100	17
2018	Non-visible minority	100	18

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	38	62	22
2019	Non-visible minority	43	57	28

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	25	75	22
2019	Non-visible minority	41	59	28

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	22
2019	Non-visible minority	100	28
2018	Visible minority	100	16
2018	Non-visible minority	100	18

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	49	51	21
2019	Non-visible minority	27	73	28

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	21
2019	Non-visible minority	0	100	28

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	42	58	21
2019	Non-visible minority	62	38	28
2018	Visible minority	62	38	17
2018	Non-visible minority	31	69	18

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	164
2019	Non-visible minority	6	94	677

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	14	19	3	4	27	7	60	12	163
2019	Non-visible minority	23	15	16	3	1	32	11	65	8	676
2018	Visible minority	17	14	29	1	4	28	7	48	8	102
2018	Non-visible minority	25	16	17	1	1	33	8	69	3	529
2017	Visible minority	21	10	11	3	2	36	17	65	11	112
2017	Non-visible minority	17	16	11	1	1	42	11	71	5	589
2014	Visible minority	19	14	10	1	7	38	10	64	17	73
2014	Non-visible minority	16	12	17	1	2	39	13	58	5	554

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	19	17	2	4	17	1	71	8	165
2019	Non-visible minority	40	28	13	4	1	11	2	79	6	675
2018	Visible minority	27	28	22	2	3	15	2	66	7	101
2018	Non-visible minority	40	30	14	3	1	10	1	80	4	529
2017	Visible minority	32	21	18	4	4	17	5	68	10	113
2017	Non-visible minority	35	31	12	2	1	18	2	82	4	583
2014	Visible minority	33	23	12	3	4	20	6	75	10	73
2014	Non-visible minority	33	25	16	1	2	19	5	76	3	554
2011	Visible minority	31	25	20	5	6	13	1	65	12	75
2011	Non-visible minority	38	30	15	2	1	14	0	79	3	607

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	27	26	9	8	1	2	55	18	165
2019	Non-visible minority	29	31	20	11	9	0	1	61	20	678
2018	Visible minority	29	30	19	13	6	1	1	60	20	101
2018	Non-visible minority	27	33	21	9	8	0	2	61	17	529
2017	Visible minority	29	22	21	9	14	2	3	54	24	113
2017	Non-visible minority	26	30	20	11	10	0	3	58	21	588

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	31	21	15	10	1	1	54	25	164
2019	Non-visible minority	19	34	28	12	8	0	0	53	20	677
2018	Visible minority	15	26	32	14	12	1	1	42	26	102
2018	Non-visible minority	13	24	34	18	11	0	0	37	29	530
2017	Visible minority	16	30	32	12	6	1	2	48	19	113
2017	Non-visible minority	16	24	30	17	11	0	1	41	29	590

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	38	16	11	5	1	1	67	17	165
2019	Non-visible minority	24	33	25	12	6	0	0	57	17	672
2018	Visible minority	18	30	26	15	9	1	2	49	24	102
2018	Non-visible minority	15	29	30	15	10	0	1	44	26	524
2017	Visible minority	18	33	29	9	8	2	1	52	18	113
2017	Non-visible minority	22	26	26	14	9	0	2	49	24	586

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	30	21	13	7	1	2	57	21	165
2019	Non-visible minority	26	31	22	13	7	1	1	58	20	676
2018	Visible minority	25	22	24	13	15	1	1	48	28	101
2018	Non-visible minority	16	30	26	14	13	1	1	47	27	530
2017	Visible minority	23	24	22	18	8	2	3	49	28	113
2017	Non-visible minority	23	23	24	17	11	0	1	47	29	588

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	28	9	11	8	1	3	71	20	164
2019	Non-visible minority	39	29	17	8	5	0	2	69	13	674
2018	Visible minority	33	25	21	8	8	2	3	62	16	102
2018	Non-visible minority	30	28	21	12	7	0	2	60	19	529
2017	Visible minority	32	25	26	5	6	2	3	60	12	113
2017	Non-visible minority	32	26	19	10	8	0	5	61	19	589

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	26	18	12	9	0	1	60	21	164
2019	Non-visible minority	29	32	19	12	8	0	1	61	19	678
2018	Visible minority	26	27	23	13	10	1	1	54	23	102
2018	Non-visible minority	22	30	21	16	10	0	0	53	26	531
2017	Visible minority	22	27	33	7	8	2	2	51	15	113
2017	Non-visible minority	25	27	25	15	8	0	0	52	23	589

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	29	16	9	4	1	5	69	14	165
2019	Non-visible minority	33	37	20	6	3	0	1	71	9	675
2018	Visible minority	23	37	27	6	5	2	1	61	11	102
2018	Non-visible minority	31	38	21	6	3	0	1	70	9	529
2017	Visible minority	27	35	21	7	6	2	2	65	13	113
2017	Non-visible minority	38	33	16	7	4	0	1	72	11	588

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	30	20	13	5	1	2	60	19	165
2019	Non-visible minority	29	36	23	10	3	0	0	65	13	674
2018	Visible minority	23	31	24	10	8	2	1	56	18	100
2018	Non-visible minority	20	36	26	11	5	0	1	57	16	530
2017	Visible minority	25	31	24	10	8	1	1	57	18	113
2017	Non-visible minority	27	34	21	12	5	0	1	61	18	588

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	33	18	7	6	1	3	67	14	165
2019	Non-visible minority	35	31	20	10	4	0	0	67	14	675
2018	Visible minority	31	24	28	7	7	2	1	57	15	102
2018	Non-visible minority	33	38	16	9	4	0	1	71	13	528
2017	Visible minority	29	25	28	7	8	2	2	56	15	113
2017	Non-visible minority	36	35	17	8	4	0	1	71	12	589

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	21	14	8	6	1	3	70	15	165
2019	Non-visible minority	51	28	12	5	3	0	1	80	8	675

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	35	18	4	2	1	4	75	7	165
2019	Non-visible minority	42	33	15	7	2	0	1	76	9	674
2018	Visible minority	39	28	18	11	2	2	1	69	13	101
2018	Non-visible minority	35	34	19	9	2	0	0	69	11	523
2017	Visible minority	39	28	22	3	2	2	4	71	5	113
2017	Non-visible minority	38	35	16	6	3	1	1	74	9	587

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	21	11	3	2	1	4	83	5	165
2019	Non-visible minority	56	25	11	5	3	0	1	82	7	672
2018	Visible minority	41	22	20	7	6	2	2	66	14	101
2018	Non-visible minority	51	25	13	5	5	0	1	77	10	527
2017	Visible minority	55	17	14	4	3	2	6	78	7	110
2017	Non-visible minority	55	23	12	4	3	0	2	80	8	588

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	78	11	4	1	1	1	5	94	2	164
2019	Non-visible minority	77	12	4	1	0	0	5	94	2	671
2018	Visible minority	60	15	10	4	3	2	6	82	7	102
2018	Non-visible minority	74	14	6	1	1	0	4	92	2	525

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	66	12	11	3	3	0	5	81	7	165
2019	Non-visible minority	77	11	5	3	2	1	2	90	5	674
2018	Visible minority	65	13	9	5	6	2	0	80	11	102
2018	Non-visible minority	82	8	3	1	1	0	4	95	2	528
2017	Visible minority	69	8	4	2	3	5	9	90	6	112
2017	Non-visible minority	80	9	4	3	1	0	4	92	4	589

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	24	7	4	2	1	3	86	6	163
2019	Non-visible minority	59	26	9	3	2	0	0	86	5	673
2018	Visible minority	50	25	15	5	3	2	0	77	8	102
2018	Non-visible minority	63	23	8	3	1	0	2	87	4	527
2017	Visible minority	54	24	7	6	0	3	6	86	6	113
2017	Non-visible minority	67	21	8	2	1	0	2	90	3	588

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	68	14	4	5	7	0	3	84	12	165
2019	Non-visible minority	64	19	9	4	3	0	1	84	7	670
2018	Visible minority	66	17	7	3	4	2	1	86	7	101
2018	Non-visible minority	66	17	9	4	2	0	2	85	6	528
2017	Visible minority	58	17	7	5	6	2	4	81	12	113
2017	Non-visible minority	70	14	7	5	2	0	2	86	7	589

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	63	9	3	0	1	0	23	94	2	165
2019	Non-visible minority	59	11	4	2	0	0	23	93	3	666
2018	Visible minority	50	14	3	3	0	3	27	91	4	102
2018	Non-visible minority	55	11	4	2	1	0	27	91	4	520
2017	Visible minority	48	12	6	2	2	3	28	86	5	113
2017	Non-visible minority	60	10	4	1	0	0	25	93	2	590

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	75	9	7	1	1	0	7	91	2	164
2019	Non-visible minority	71	18	6	2	0	0	3	91	2	670
2018	Visible minority	54	24	8	3	2	2	8	85	6	102
2018	Non-visible minority	67	21	6	1	1	0	4	91	2	524
2017	Visible minority	59	19	8	2	1	2	10	88	4	113
2017	Non-visible minority	73	14	6	1	0	0	5	92	2	586

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	65	12	7	4	8	0	4	80	13	163
2019	Non-visible minority	76	10	6	4	3	0	2	87	6	672
2018	Visible minority	66	12	9	3	5	2	3	82	8	102
2018	Non-visible minority	77	10	3	3	3	0	4	90	7	527
2017	Visible minority	63	7	9	6	4	4	7	79	11	113
2017	Non-visible minority	74	11	6	3	1	0	4	89	4	590

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	60	22	8	3	2	1	4	86	5	165
2019	Non-visible minority	58	26	10	3	1	0	1	85	5	673
2018	Visible minority	48	29	11	3	3	2	5	83	6	102
2018	Non-visible minority	53	28	12	3	1	0	2	83	4	528
2017	Visible minority	59	22	6	3	1	3	5	89	4	110
2017	Non-visible minority	57	25	11	4	1	0	2	84	5	590

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	34	31	9	2	1	1	57	11	165
2019	Non-visible minority	15	35	36	11	3	0	0	50	14	677
2018	Visible minority	12	36	33	8	10	1	0	48	19	101
2018	Non-visible minority	12	30	38	14	6	0	0	43	20	528
2017	Visible minority	12	32	37	12	6	0	1	45	18	113
2017	Non-visible minority	12	30	36	15	6	0	1	43	21	588

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	4	16	45	26	9	0	35	20	164
2019	Non-visible minority	6	20	40	24	9	0	33	27	673
2018	Visible minority	13	19	42	19	7	0	26	32	100
2018	Non-visible minority	9	21	38	22	10	0	32	30	518
2017	Visible minority	4	20	46	21	9	0	30	24	113
2017	Non-visible minority	6	23	38	23	10	1	33	29	588

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	35	13	7	2	2	76	10	165
2019	Non-visible minority	41	38	13	4	2	2	81	6	678
2018	Visible minority	26	45	19	7	3	1	72	10	102
2018	Non-visible minority	42	40	11	5	1	2	83	6	531
2017	Visible minority	31	45	12	7	4	1	78	11	113
2017	Non-visible minority	32	44	12	5	4	3	78	9	588

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	26	22	7	5	3	0	64	13	165
2019	Non-visible minority	32	38	15	9	4	2	0	72	13	679
2018	Visible minority	21	37	19	13	7	1	1	59	21	101
2018	Non-visible minority	33	37	14	10	5	1	0	71	15	531
2017	Visible minority	28	38	18	9	8	1	0	66	17	113
2017	Non-visible minority	24	39	16	14	5	2	1	64	19	588

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	164
2019	Non-visible minority	13	87	674
2017	Visible minority	15	85	112
2017	Non-visible minority	12	88	587
2014	Visible minority	10	90	72
2014	Non-visible minority	11	89	551

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	87	13	23
2019	Non-visible minority	91	9	88
2017	Visible minority	84	16	17
2017	Non-visible minority	88	12	74
2014	Non-visible minority	78	22	60

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	78	15	0	6	0	0	94	6	18
2019	Non-visible minority	50	32	8	5	3	3	84	8	79
2017	Visible minority	50	45	6	0	0	0	94	0	14
2017	Non-visible minority	61	28	5	5	2	0	89	6	64
2014	Non-visible minority	74	20	0	6	0	0	94	6	46

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	39	15	6	8	2	1	30	70	163
2019	Non-visible minority	26	35	20	8	7	3	1	27	73	677
2018	Visible minority	40	26	17	4	7	5	0	42	58	101
2018	Non-visible minority	32	30	21	10	4	2	1	33	67	531
2017	Visible minority	36	13	25	8	9	7	3	40	60	113
2017	Non-visible minority	32	26	20	9	9	4	1	34	66	589

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	56	44	114
2019	Non-visible minority	55	45	477

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	49	51	110
2019	Non-visible minority	45	55	469
2018	Visible minority	51	49	56
2018	Non-visible minority	39	61	345

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	23	21	16	11	1	11	46	30	107
2019	Non-visible minority	17	24	18	16	13	3	10	47	33	470
2018	Visible minority	12	26	19	27	9	0	7	41	39	57
2018	Non-visible minority	18	23	19	15	15	1	8	46	33	344
2017	Visible minority	29	24	8	20	12	2	5	57	34	60
2017	Non-visible minority	19	25	16	15	12	2	11	51	31	370

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	7	24	14	21	26	3	5	34	51	107
2019	Non-visible minority	8	17	18	20	25	2	9	28	51	468
2018	Visible minority	1	20	27	7	37	2	6	23	48	56
2018	Non-visible minority	4	18	15	21	33	1	8	24	59	344
2017	Visible minority	3	15	11	19	40	3	8	21	66	60
2017	Non-visible minority	5	12	14	25	33	2	9	19	65	369

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	21	10	4	10	1	7	75	15	158
2019	Non-visible minority	42	20	15	9	8	1	6	66	17	667
2018	Visible minority	52	16	13	6	7	1	5	73	13	101
2018	Non-visible minority	43	20	15	9	7	0	5	67	16	527

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Privy Council Office by Question 110. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment