2019 Public Service Employee Survey Results for Privy Council Office by Question 102. In which province or territory do you work?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 48 40 2 9 1 0 0 88 9 820
2019 Ontario (excluding National Capital Region) 51 47 0 3 0 0 0 97 3 33
2017 National Capital Region 38 46 4 10 2 0 0 85 12 686
2017 Ontario (excluding National Capital Region) 41 32 7 4 16 0 0 73 20 25
2014 National Capital Region 36 45 5 11 2 0 0 81 13 611
2014 Ontario (excluding National Capital Region) 38 44 13 5 0 0 0 81 5 17

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 70 18 3 6 3 0 0 88 9 816
2019 Ontario (excluding National Capital Region) 69 21 0 7 2 0 0 90 10 33
2017 National Capital Region 67 17 6 7 2 0 0 85 9 684
2017 Ontario (excluding National Capital Region) 67 19 7 7 0 0 0 86 7 25
2014 National Capital Region 62 23 4 7 3 0 0 86 10 611
2014 Ontario (excluding National Capital Region) 66 28 0 5 0 0 0 95 5 17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 43 36 6 10 4 0 0 79 15 818
2019 Ontario (excluding National Capital Region) 44 37 5 6 8 0 0 81 14 32
2017 National Capital Region 38 38 6 10 7 0 0 77 17 685
2017 Ontario (excluding National Capital Region) 32 50 7 7 4 0 0 82 11 25
2014 National Capital Region 56 31 5 5 2 0 0 87 8 609
2014 Ontario (excluding National Capital Region) 36 52 0 12 0 0 0 88 12 17

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 35 38 12 11 3 0 1 74 14 812
2019 Ontario (excluding National Capital Region) 14 64 11 5 6 0 0 78 11 31
2018 National Capital Region 30 42 11 11 4 0 2 74 15 623
2017 National Capital Region 33 36 14 11 5 0 1 70 16 686
2017 Ontario (excluding National Capital Region) 42 37 14 7 0 0 0 79 7 25
2014 National Capital Region 34 42 11 9 4 0 0 76 13 611
2014 Ontario (excluding National Capital Region) 20 46 18 10 0 0 6 70 11 17

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 54 33 7 4 2 0 0 87 6 814
2019 Ontario (excluding National Capital Region) 42 35 15 6 3 0 0 76 8 33
2017 National Capital Region 52 32 8 6 2 0 0 84 7 685
2017 Ontario (excluding National Capital Region) 47 39 11 3 0 0 0 85 3 25
2014 National Capital Region 51 37 6 5 1 0 1 88 5 610
2014 Ontario (excluding National Capital Region) 43 50 7 0 0 0 0 93 0 17

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 47 30 10 8 3 0 1 78 11 818
2019 Ontario (excluding National Capital Region) 43 39 10 8 0 0 0 82 8 33
2018 National Capital Region 43 32 9 11 5 0 0 75 15 622
2017 National Capital Region 40 32 9 13 6 0 1 72 19 686
2017 Ontario (excluding National Capital Region) 19 60 14 3 0 3 0 82 3 25
2014 National Capital Region 37 34 13 10 5 1 0 71 15 611
2014 Ontario (excluding National Capital Region) 30 59 5 5 0 0 0 89 5 17

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 52 34 8 5 1 0 0 85 6 820
2019 Ontario (excluding National Capital Region) 27 42 26 6 0 0 0 69 6 33
2018 National Capital Region 45 40 8 6 1 0 0 85 7 620
2017 National Capital Region 47 39 7 4 2 0 0 87 6 686
2017 Ontario (excluding National Capital Region) 21 52 20 7 0 0 0 73 7 25
2014 National Capital Region 43 38 8 7 3 0 0 82 10 611
2014 Ontario (excluding National Capital Region) 30 57 13 0 0 0 0 87 0 17

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 41 35 12 8 4 0 0 76 12 820
2019 Ontario (excluding National Capital Region) 30 42 22 6 0 0 0 72 6 33
2018 National Capital Region 39 36 11 9 5 0 0 75 13 622
2017 National Capital Region 40 35 11 8 5 0 1 75 13 686
2017 Ontario (excluding National Capital Region) 30 40 27 0 3 0 0 69 3 25
2014 National Capital Region 34 37 13 9 6 0 0 71 16 611
2014 Ontario (excluding National Capital Region) 25 41 18 11 5 0 0 66 16 17

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 38 38 12 9 3 0 0 76 12 814
2019 Ontario (excluding National Capital Region) 37 43 14 3 3 0 0 80 6 33
2018 National Capital Region 35 41 11 8 4 0 0 76 13 622
2017 National Capital Region 31 44 11 9 4 0 0 76 13 686
2017 Ontario (excluding National Capital Region) 46 30 11 11 3 0 0 76 14 25

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 56 32 7 4 1 0 0 88 5 817
2019 Ontario (excluding National Capital Region) 42 49 6 0 3 0 0 91 3 33
2018 National Capital Region 59 32 5 3 1 0 0 91 4 623
2017 National Capital Region 54 35 6 3 2 0 0 89 5 685
2017 Ontario (excluding National Capital Region) 44 45 7 4 0 0 0 89 4 25
2014 National Capital Region 55 32 8 3 2 0 0 87 5 611
2014 Ontario (excluding National Capital Region) 41 40 19 0 0 0 0 81 0 16

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 45 35 10 7 4 0 0 79 11 817
2019 Ontario (excluding National Capital Region) 31 34 29 3 2 0 0 66 5 33
2018 National Capital Region 43 37 10 8 3 0 0 79 11 621
2017 National Capital Region 44 36 9 6 5 0 0 80 11 682
2017 Ontario (excluding National Capital Region) 33 56 7 0 3 0 0 89 3 25

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 60 30 6 3 1 0 0 91 4 809
2019 Ontario (excluding National Capital Region) 37 45 16 3 0 0 0 82 3 33
2018 National Capital Region 62 29 6 2 1 0 0 91 3 623
2017 National Capital Region 60 32 5 2 1 0 0 92 3 683
2017 Ontario (excluding National Capital Region) 57 24 19 0 0 0 0 81 0 25
2014 National Capital Region 70 22 6 1 1 0 0 92 2 611
2014 Ontario (excluding National Capital Region) 67 18 15 0 0 0 0 85 0 17

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 43 36 10 7 3 0 0 79 10 817
2019 Ontario (excluding National Capital Region) 33 34 22 11 0 0 0 67 11 33
2018 National Capital Region 43 35 9 10 3 0 0 78 13 621
2017 National Capital Region 41 36 8 10 3 0 1 79 13 683
2017 Ontario (excluding National Capital Region) 32 30 22 16 0 0 0 62 16 25
2014 National Capital Region 36 41 11 8 4 0 0 78 11 611
2014 Ontario (excluding National Capital Region) 21 54 26 0 0 0 0 74 0 17

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 49 32 11 5 3 0 0 81 8 817
2019 Ontario (excluding National Capital Region) 32 46 16 6 0 0 0 79 6 33
2018 National Capital Region 47 33 12 7 2 0 0 79 9 620
2017 National Capital Region 47 31 12 6 3 0 0 78 9 683
2017 Ontario (excluding National Capital Region) 43 36 21 0 0 0 0 79 0 25
2014 National Capital Region 37 41 11 7 5 0 0 78 11 610
2014 Ontario (excluding National Capital Region) 30 51 5 7 7 0 0 81 14 17

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 47 38 9 4 2 0 0 85 6 814
2019 Ontario (excluding National Capital Region) 37 33 25 5 0 0 0 69 5 32
2018 National Capital Region 45 35 8 8 3 0 0 81 11 622
2017 National Capital Region 45 35 11 5 3 0 1 81 8 684
2017 Ontario (excluding National Capital Region) 46 39 7 7 0 0 0 86 7 25
2014 National Capital Region 42 40 10 4 2 0 0 83 7 611
2014 Ontario (excluding National Capital Region) 17 70 7 5 0 0 0 87 5 17

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 55 34 6 4 1 0 0 89 5 818
2019 Ontario (excluding National Capital Region) 35 52 7 6 0 0 0 87 6 33
2018 National Capital Region 54 32 7 4 2 0 0 86 7 624
2017 National Capital Region 52 35 6 4 2 0 0 87 7 681
2017 Ontario (excluding National Capital Region) 64 25 11 0 0 0 0 89 0 25
2014 National Capital Region 51 35 7 4 3 0 0 86 8 610
2014 Ontario (excluding National Capital Region) 46 41 13 0 0 0 0 87 0 17

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 32 35 18 8 7 0 0 66 15 818
2019 Ontario (excluding National Capital Region) 51 39 3 6 2 0 0 89 8 33
2018 National Capital Region 27 29 21 13 9 0 0 57 22 626
2017 National Capital Region 27 35 20 10 7 1 1 63 17 684
2017 Ontario (excluding National Capital Region) 51 21 21 4 3 0 0 72 7 25
2014 National Capital Region 27 36 18 11 7 0 1 64 18 611
2014 Ontario (excluding National Capital Region) 38 46 11 5 0 0 0 84 5 17

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 9 21 37 21 11 0 1 32 31 817
2019 Ontario (excluding National Capital Region) 2 24 22 35 9 5 3 48 29 33
2018 National Capital Region 10 24 37 19 9 0 1 28 34 625
2017 National Capital Region 11 23 32 20 8 1 4 29 37 685
2017 Ontario (excluding National Capital Region) 7 21 28 24 16 4 0 41 30 25
2014 National Capital Region 5 24 38 19 9 2 2 29 31 610
2014 Ontario (excluding National Capital Region) 10 21 39 17 0 0 13 20 36 17

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 5 11 25 31 24 2 2 58 16 809
2019 Ontario (excluding National Capital Region) 6 8 29 29 12 5 11 49 17 33
2018 National Capital Region 7 13 26 31 21 1 2 53 20 618
2017 National Capital Region 6 10 25 27 22 3 6 54 18 684
2017 Ontario (excluding National Capital Region) 4 0 21 37 24 7 7 70 4 25
2014 National Capital Region 4 13 25 32 20 2 4 55 18 608
2014 Ontario (excluding National Capital Region) 10 5 36 30 13 6 0 45 16 17

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 6 14 30 28 18 1 2 47 21 812
2019 Ontario (excluding National Capital Region) 6 27 24 16 15 10 3 35 38 32
2018 National Capital Region 7 16 31 27 16 1 2 45 23 624
2017 National Capital Region 10 13 28 24 16 2 7 44 26 680
2017 Ontario (excluding National Capital Region) 4 18 15 33 23 7 0 61 24 25
2014 National Capital Region 10 16 31 25 15 2 3 41 26 609
2014 Ontario (excluding National Capital Region) 10 17 35 25 7 6 0 34 29 17

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 6 19 34 26 14 0 1 41 25 813
2019 Ontario (excluding National Capital Region) 5 17 23 26 21 5 3 52 24 33
2018 National Capital Region 9 23 34 21 12 0 1 33 32 621
2017 National Capital Region 9 20 34 21 11 1 5 33 31 676
2017 Ontario (excluding National Capital Region) 7 17 32 20 20 3 0 41 25 25
2014 National Capital Region 6 19 40 22 11 1 2 33 26 608
2014 Ontario (excluding National Capital Region) 5 5 53 30 7 0 0 37 10 17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 8 17 28 25 18 1 3 45 26 817
2019 Ontario (excluding National Capital Region) 7 24 14 32 17 3 3 53 32 33
2018 National Capital Region 11 22 33 18 13 1 2 32 34 623
2017 National Capital Region 11 19 29 19 15 2 6 36 32 686
2017 Ontario (excluding National Capital Region) 7 19 29 22 16 3 4 41 28 25
2014 National Capital Region 13 23 27 18 13 2 4 33 38 608
2014 Ontario (excluding National Capital Region) 16 5 29 27 7 0 16 40 25 17

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 6 14 28 27 20 2 3 50 20 814
2019 Ontario (excluding National Capital Region) 6 8 27 39 9 5 6 54 16 33
2018 National Capital Region 11 19 27 22 19 1 2 42 31 621
2017 National Capital Region 9 18 25 21 15 5 6 41 31 685
2017 Ontario (excluding National Capital Region) 0 15 27 21 16 14 7 48 19 25
2014 National Capital Region 5 14 28 29 18 2 4 50 20 609
2014 Ontario (excluding National Capital Region) 5 13 20 22 24 11 5 55 21 17

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 5 13 32 28 18 2 2 48 19 815
2019 Ontario (excluding National Capital Region) 0 10 27 33 10 16 3 54 13 31
2018 National Capital Region 7 16 36 22 15 1 2 39 24 622
2017 National Capital Region 8 15 28 24 16 3 6 44 25 682
2017 Ontario (excluding National Capital Region) 0 11 34 26 15 7 7 48 13 24
2014 National Capital Region 5 17 34 23 15 3 4 41 23 610
2014 Ontario (excluding National Capital Region) 5 11 37 23 14 6 5 41 18 17

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 5 15 37 26 16 1 1 43 20 817
2019 Ontario (excluding National Capital Region) 0 5 32 42 12 3 7 59 6 33
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 74 15 4 4 2 0 0 90 6 819
2019 Ontario (excluding National Capital Region) 57 25 8 0 4 2 3 87 5 33
2017 National Capital Region 75 15 4 3 2 0 1 91 5 684
2017 Ontario (excluding National Capital Region) 78 18 4 0 0 0 0 96 0 25
2014 National Capital Region 75 17 3 3 2 0 0 92 5 609
2014 Ontario (excluding National Capital Region) 74 7 5 7 0 0 7 87 8 17

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 35 29 14 8 5 5 3 70 14 817
2019 Ontario (excluding National Capital Region) 26 33 22 12 6 0 3 60 18 33
2018 National Capital Region 33 29 16 8 3 6 5 69 13 625
2017 National Capital Region 35 28 11 7 4 8 7 74 13 683
2017 Ontario (excluding National Capital Region) 42 14 20 7 7 3 7 62 15 25
2014 National Capital Region 35 28 14 7 5 6 4 71 13 611
2014 Ontario (excluding National Capital Region) 19 37 18 0 7 6 13 69 9 16

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 54 25 8 7 5 0 0 80 12 817
2019 Ontario (excluding National Capital Region) 39 35 8 14 3 0 0 74 17 33
2018 National Capital Region 52 28 7 8 4 0 0 81 12 622
2017 National Capital Region 56 27 6 6 4 1 0 83 11 684
2017 Ontario (excluding National Capital Region) 52 34 7 4 3 0 0 86 7 25
2014 National Capital Region 49 28 8 7 6 1 0 78 13 611
2014 Ontario (excluding National Capital Region) 19 50 13 5 7 0 7 74 12 17

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 58 28 6 5 2 0 0 86 7 817
2019 Ontario (excluding National Capital Region) 45 36 7 12 0 0 0 81 12 33
2018 National Capital Region 58 30 6 5 2 0 0 88 6 621
2017 National Capital Region 60 29 4 5 1 0 0 90 6 683
2017 Ontario (excluding National Capital Region) 52 22 20 7 0 0 0 73 7 25
2014 National Capital Region 54 34 5 5 2 0 0 88 7 610
2014 Ontario (excluding National Capital Region) 35 53 7 5 0 0 0 88 5 17

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 55 30 9 4 1 1 0 86 5 815
2019 Ontario (excluding National Capital Region) 28 46 16 7 3 0 0 74 10 33
2018 National Capital Region 53 31 10 4 1 1 0 85 5 624
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 56 25 9 3 2 1 5 86 5 818
2019 Ontario (excluding National Capital Region) 30 25 28 3 3 5 7 61 6 33

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 49 28 11 7 3 0 1 78 11 818
2019 Ontario (excluding National Capital Region) 36 30 19 8 6 2 0 67 14 33
2018 National Capital Region 48 31 10 8 2 0 1 80 10 622
2017 National Capital Region 48 31 8 7 4 1 1 81 11 685
2017 Ontario (excluding National Capital Region) 58 18 14 3 7 0 0 75 10 25
2014 National Capital Region 43 36 8 8 3 1 0 80 11 611
2014 Ontario (excluding National Capital Region) 30 40 18 5 7 0 0 71 11 17

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 54 27 10 5 3 1 1 83 8 813
2019 Ontario (excluding National Capital Region) 48 23 16 8 3 0 3 73 11 33
2018 National Capital Region 56 27 8 4 2 2 1 86 6 624
2017 National Capital Region 57 24 9 5 3 1 1 83 8 686
2017 Ontario (excluding National Capital Region) 54 28 11 4 3 0 0 82 7 25
2014 National Capital Region 53 26 10 4 3 3 1 82 8 611
2014 Ontario (excluding National Capital Region) 40 44 16 0 0 0 0 84 0 17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 51 29 9 6 4 0 1 81 10 817
2019 Ontario (excluding National Capital Region) 47 22 17 6 6 0 3 71 12 31
2018 National Capital Region 51 29 9 8 2 0 1 82 10 621
2017 National Capital Region 52 27 8 9 3 0 0 80 12 684
2017 Ontario (excluding National Capital Region) 42 28 20 3 7 0 0 70 10 25
2014 National Capital Region 46 33 7 9 4 0 1 80 13 611
2014 Ontario (excluding National Capital Region) 25 46 23 0 7 0 0 71 7 17

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 82 12 2 2 1 0 1 95 3 815
2019 Ontario (excluding National Capital Region) 71 20 8 0 0 0 0 92 0 33
2017 National Capital Region 84 11 2 1 1 0 0 96 2 683
2017 Ontario (excluding National Capital Region) 89 7 4 0 0 0 0 96 0 25
2014 National Capital Region 83 12 2 2 2 0 0 95 3 610
2014 Ontario (excluding National Capital Region) 77 18 5 0 0 0 0 95 0 17

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 54 20 11 3 2 3 6 82 6 819
2019 Ontario (excluding National Capital Region) 46 36 3 3 5 3 5 88 9 33
2017 National Capital Region 45 21 9 5 5 5 10 78 12 684
2017 Ontario (excluding National Capital Region) 43 21 18 7 0 4 7 72 8 25
2014 National Capital Region 40 19 12 6 6 5 12 70 15 611
2014 Ontario (excluding National Capital Region) 32 50 5 13 0 0 0 82 13 17

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 66 21 5 2 2 2 0 90 5 819
2019 Ontario (excluding National Capital Region) 54 21 20 3 0 2 0 77 3 33
2018 National Capital Region 66 23 5 2 2 1 0 90 5 622
2017 National Capital Region 63 22 6 4 3 1 0 87 7 685
2017 Ontario (excluding National Capital Region) 42 41 11 4 3 0 0 82 7 25

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 59 25 8 5 2 0 0 84 7 818
2019 Ontario (excluding National Capital Region) 37 37 11 13 3 0 0 73 16 33
2018 National Capital Region 58 27 9 4 2 0 0 85 6 623
2017 National Capital Region 59 23 8 6 4 0 0 83 9 683
2017 Ontario (excluding National Capital Region) 51 28 7 7 7 0 0 79 14 25
2014 National Capital Region 54 28 8 6 4 0 0 82 10 609
2014 Ontario (excluding National Capital Region) 34 49 5 5 7 0 0 83 12 17
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 46 32 10 5 3 4 0 82 8 811
2019 Ontario (excluding National Capital Region) 40 38 9 8 2 2 0 80 11 33
2018 National Capital Region 47 27 11 7 3 4 0 78 11 628
2017 National Capital Region 45 33 7 5 3 8 0 84 8 684
2017 Ontario (excluding National Capital Region) 37 35 20 0 0 7 0 78 0 25
2014 National Capital Region 41 35 10 5 3 6 0 81 8 610
2014 Ontario (excluding National Capital Region) 30 53 0 5 5 6 0 89 11 17

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 47 33 11 4 3 2 0 82 7 810
2019 Ontario (excluding National Capital Region) 35 43 11 6 2 0 3 80 8 33
2018 National Capital Region 45 29 12 7 5 2 0 76 12 625
2017 National Capital Region 45 33 10 6 3 3 0 81 9 684
2017 Ontario (excluding National Capital Region) 25 45 18 3 9 0 0 70 12 25
2014 National Capital Region 44 33 12 5 3 2 0 78 9 610
2014 Ontario (excluding National Capital Region) 24 59 5 0 5 6 0 89 5 17

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 35 36 14 8 3 4 0 74 11 810
2019 Ontario (excluding National Capital Region) 33 35 18 9 5 0 0 69 14 32
2018 National Capital Region 33 32 15 10 6 4 1 69 16 625
2017 National Capital Region 34 39 12 8 3 4 0 76 11 684
2017 Ontario (excluding National Capital Region) 28 26 22 3 9 8 4 61 14 24
2014 National Capital Region 34 36 14 9 3 4 0 74 12 610
2014 Ontario (excluding National Capital Region) 25 41 7 16 5 6 0 70 23 17

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 29 38 13 12 6 2 0 68 18 812
2019 Ontario (excluding National Capital Region) 26 43 11 8 5 7 0 73 14 33
2018 National Capital Region 26 33 15 15 9 2 0 60 24 627
2017 National Capital Region 28 38 12 12 6 3 0 68 19 684
2017 Ontario (excluding National Capital Region) 23 32 11 18 9 7 0 59 28 25
2014 National Capital Region 25 39 15 13 5 2 0 66 19 609
2014 Ontario (excluding National Capital Region) 20 47 12 11 5 6 0 70 17 17

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 45 26 16 6 3 4 0 73 10 818
2019 Ontario (excluding National Capital Region) 54 33 8 0 2 2 0 89 2 33
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 36 41 12 7 3 2 0 78 10 820
2019 Ontario (excluding National Capital Region) 26 54 13 3 2 2 0 81 5 33
2018 National Capital Region 32 42 14 8 3 1 0 75 11 622
2017 National Capital Region 38 41 11 5 2 2 0 81 7 685
2017 Ontario (excluding National Capital Region) 22 47 11 20 0 0 0 69 20 25
2014 National Capital Region 38 41 13 5 1 2 0 80 7 610
2014 Ontario (excluding National Capital Region) 30 41 17 5 0 6 0 76 6 17

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 28 39 15 9 3 4 0 71 13 815
2019 Ontario (excluding National Capital Region) 18 34 29 13 5 2 0 52 18 33

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 35 32 14 9 5 4 1 71 14 818
2019 Ontario (excluding National Capital Region) 24 44 20 0 5 6 2 73 6 33
2018 National Capital Region 38 33 13 9 4 2 1 73 14 622
2017 National Capital Region 42 32 10 7 2 5 1 79 10 685
2017 Ontario (excluding National Capital Region) 29 41 11 0 7 12 0 79 8 25
2014 National Capital Region 44 34 7 7 3 2 2 81 11 611
2014 Ontario (excluding National Capital Region) 43 37 10 10 0 0 0 80 10 17

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 38 37 14 6 3 3 0 76 9 819
2019 Ontario (excluding National Capital Region) 23 40 27 3 2 5 0 66 5 33
2018 National Capital Region 40 34 16 7 2 1 0 75 9 621

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 23 20 20 11 8 12 5 52 24 815
2019 Ontario (excluding National Capital Region) 14 30 35 2 8 5 5 49 12 33
2018 National Capital Region 22 20 18 12 11 12 4 51 27 623
2017 National Capital Region 20 19 19 10 10 16 6 50 26 685
2017 Ontario (excluding National Capital Region) 15 34 7 7 7 27 3 69 20 25
2014 National Capital Region 15 19 19 14 12 14 7 44 33 611
2014 Ontario (excluding National Capital Region) 13 30 23 16 5 7 6 50 24 17

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 30 33 15 9 8 3 1 66 18 816
2019 Ontario (excluding National Capital Region) 17 38 30 8 5 2 0 56 14 33
2018 National Capital Region 28 33 15 12 7 4 1 64 20 624
2017 National Capital Region 31 33 12 10 7 7 1 69 18 686
2017 Ontario (excluding National Capital Region) 31 35 4 11 3 16 0 79 17 25
2014 National Capital Region 32 35 10 10 8 4 1 71 19 608
2014 Ontario (excluding National Capital Region) 20 42 26 0 7 0 6 65 8 17

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 23 25 16 15 15 3 3 51 32 817
2019 Ontario (excluding National Capital Region) 11 18 25 25 16 4 0 31 43 33
2018 National Capital Region 22 24 19 14 14 3 3 49 30 627
2017 National Capital Region 25 24 14 16 12 4 5 55 31 684
2017 Ontario (excluding National Capital Region) 34 33 11 4 14 4 0 70 19 25
2014 National Capital Region 19 20 15 18 19 4 4 43 41 611
2014 Ontario (excluding National Capital Region) 0 38 18 5 28 0 11 43 37 17

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 53 24 13 4 2 0 3 80 7 819
2019 Ontario (excluding National Capital Region) 47 24 14 8 0 5 3 76 9 33

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 63 10 7 4 3 1 11 83 8 819
2019 Ontario (excluding National Capital Region) 61 3 10 7 0 3 16 79 9 33

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 55 23 10 4 3 1 4 82 7 818
2019 Ontario (excluding National Capital Region) 44 29 13 6 0 6 3 80 6 33

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 51 21 12 6 4 2 5 77 11 814
2019 Ontario (excluding National Capital Region) 49 14 20 6 0 8 3 71 6 33

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 68 11 6 3 2 2 8 88 5 818
2019 Ontario (excluding National Capital Region) 39 14 14 0 7 13 14 71 10 33

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 73 11 6 3 1 2 4 90 4 816
2019 Ontario (excluding National Capital Region) 58 13 8 0 7 9 6 83 8 33

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 79 8 3 2 1 3 4 93 4 817
2019 Ontario (excluding National Capital Region) 71 7 11 2 0 3 6 85 3 33

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 83 6 1 0 0 1 8 98 0 809
2019 Ontario (excluding National Capital Region) 59 10 0 3 0 9 19 96 4 33

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 33 44 13 4 2 3 0 80 7 816
2019 Ontario (excluding National Capital Region) 20 47 14 7 0 12 0 76 8 33
2018 National Capital Region 35 35 18 7 2 2 0 72 9 625
2017 National Capital Region 35 37 14 6 3 4 1 76 9 685
2017 Ontario (excluding National Capital Region) 22 58 8 12 0 0 0 81 12 24

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 45 38 10 3 2 1 0 85 5 812
2019 Ontario (excluding National Capital Region) 42 32 19 2 0 5 0 78 2 33
2018 National Capital Region 45 38 11 4 2 1 0 84 5 624
2017 National Capital Region 46 38 8 3 1 3 0 87 5 686
2017 Ontario (excluding National Capital Region) 29 56 11 0 0 4 0 88 0 25
2014 National Capital Region 48 34 11 3 2 2 0 84 5 611
2014 Ontario (excluding National Capital Region) 54 35 5 0 0 6 0 95 0 17

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 47 33 10 4 2 3 0 83 6 815
2019 Ontario (excluding National Capital Region) 42 29 19 2 0 9 0 77 3 33
2018 National Capital Region 45 32 13 4 2 4 0 80 7 624
2017 National Capital Region 43 32 12 3 3 7 0 81 6 684
2017 Ontario (excluding National Capital Region) 37 43 7 4 9 0 0 80 13 25
2014 National Capital Region 43 33 13 4 1 5 1 81 6 611
2014 Ontario (excluding National Capital Region) 54 24 17 0 0 6 0 82 0 17

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 59 31 5 3 1 0 0 90 4 819
2019 Ontario (excluding National Capital Region) 51 21 20 5 0 2 0 74 5 33
2018 National Capital Region 57 32 8 2 1 0 0 89 3 625
2017 National Capital Region 59 32 4 4 1 1 0 91 5 683
2017 Ontario (excluding National Capital Region) 58 28 11 3 0 0 0 86 3 25
2014 National Capital Region 60 28 7 3 1 1 0 89 5 611
2014 Ontario (excluding National Capital Region) 50 40 10 0 0 0 0 90 0 17

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 52 31 10 4 3 0 0 83 7 813
2019 Ontario (excluding National Capital Region) 31 38 23 5 0 2 0 71 5 33
2018 National Capital Region 47 30 13 6 3 1 0 78 9 625
2017 National Capital Region 50 27 14 6 2 1 0 78 8 685
2017 Ontario (excluding National Capital Region) 39 46 8 8 0 0 0 85 8 24
2014 National Capital Region 46 33 12 5 3 1 0 80 8 611
2014 Ontario (excluding National Capital Region) 30 59 10 0 0 0 0 90 0 17

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 52 34 8 5 2 0 0 85 7 813
2019 Ontario (excluding National Capital Region) 34 30 28 6 0 2 0 66 6 33
2018 National Capital Region 46 33 13 5 2 0 0 79 8 620
2017 National Capital Region 51 30 11 5 2 0 0 82 7 682
2017 Ontario (excluding National Capital Region) 48 44 4 4 0 0 0 92 4 24
2014 National Capital Region 50 31 11 5 2 0 0 81 8 610
2014 Ontario (excluding National Capital Region) 23 62 15 0 0 0 0 85 0 17

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 49 23 15 7 4 2 1 74 11 819
2019 Ontario (excluding National Capital Region) 28 32 21 9 4 7 0 64 13 32
2018 National Capital Region 44 23 15 11 4 3 1 70 15 625
2017 National Capital Region 43 22 15 11 4 4 2 68 16 684
2017 Ontario (excluding National Capital Region) 25 35 20 0 20 0 0 60 20 25
2014 National Capital Region 42 21 18 10 5 3 0 66 16 610
2014 Ontario (excluding National Capital Region) 30 36 15 7 0 6 5 75 8 17
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 National Capital Region 41 26 34 819
2019 Ontario (excluding National Capital Region) 37 26 37 33
2018 National Capital Region 40 25 35 628
2017 National Capital Region 44 26 29 686
2017 Ontario (excluding National Capital Region) 37 25 38 25
2014 National Capital Region 43 26 30 611
2014 Ontario (excluding National Capital Region) 41 24 35 17

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 National Capital Region 3 20 53 5 11 8 339
2019 Ontario (excluding National Capital Region) 23 19 50 0 0 8 12
2017 National Capital Region 8 19 51 3 13 6 307
2014 National Capital Region 11 17 57 6 9999 9 264
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 31 39 10 9 3 1 6 76 13 813
2019 Ontario (excluding National Capital Region) 21 47 15 10 3 5 0 72 13 33

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 51 22 9 2 1 9 5 86 4 812
2019 Ontario (excluding National Capital Region) 32 38 21 2 0 7 0 74 2 33
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 11 89 817
2018 National Capital Region 9 91 626

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 15 85 817
2019 Ontario (excluding National Capital Region) 28 72 33

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 21 16 15 8 3 26 10 59 17 817
2019 Ontario (excluding National Capital Region) 18 27 11 12 5 10 17 62 23 33
2018 National Capital Region 23 16 20 3 3 27 8 60 10 627
2017 National Capital Region 19 16 12 3 3 35 13 65 11 685
2017 Ontario (excluding National Capital Region) 16 18 30 3 4 18 11 48 10 25
2014 National Capital Region 17 16 15 4 3 33 11 60 13 611
2014 Ontario (excluding National Capital Region) 24 29 7 5 5 18 11 75 15 17

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 40 26 15 6 2 10 1 74 9 816
2019 Ontario (excluding National Capital Region) 39 29 16 0 2 11 3 79 3 32
2018 National Capital Region 36 31 16 3 2 10 1 76 6 627
2017 National Capital Region 33 29 14 4 3 16 2 75 7 683
2017 Ontario (excluding National Capital Region) 27 33 14 3 13 7 4 67 18 25
2014 National Capital Region 28 30 14 4 3 17 3 73 9 611
2014 Ontario (excluding National Capital Region) 29 47 0 5 5 13 0 88 12 17
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 6 94 818
2018 National Capital Region 5 95 628

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 27 73 49
2018 National Capital Region 39 61 36

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 76 24 49
2018 National Capital Region 62 38 36

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 49
2018 National Capital Region 0 100 36

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 19 81 49
2018 National Capital Region 16 84 36

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 35 65 48
2018 National Capital Region 29 71 35

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 22 78 48
2018 National Capital Region 23 77 35

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 15 85 48
2018 National Capital Region 14 86 35

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 44 56 48
2018 National Capital Region 26 74 35

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 36 64 48
2018 National Capital Region 33 67 35

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 48
2018 National Capital Region 0 100 35

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 18 82 48

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 33 67 47
2018 National Capital Region 23 77 36

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 10 90 47
2018 National Capital Region 21 79 36

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 47

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 11 89 47

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 56 44 47
2018 National Capital Region 44 56 36

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 7 93 817
2019 Ontario (excluding National Capital Region) 14 86 33

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 23 14 16 3 2 32 10 64 9 814
2019 Ontario (excluding National Capital Region) 21 24 24 0 2 10 18 63 3 33
2018 National Capital Region 24 15 19 1 1 32 7 65 4 626
2017 National Capital Region 17 15 11 2 1 42 12 70 6 683
2017 Ontario (excluding National Capital Region) 24 14 18 0 0 34 11 68 0 25
2014 National Capital Region 16 12 17 1 2 39 13 58 7 611
2014 Ontario (excluding National Capital Region) 19 18 18 0 5 29 11 62 8 17

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 40 27 14 4 2 13 1 77 7 815
2019 Ontario (excluding National Capital Region) 39 25 18 0 2 12 3 76 3 33
2018 National Capital Region 39 29 16 3 2 11 1 77 5 625
2017 National Capital Region 34 29 12 2 1 18 3 80 4 680
2017 Ontario (excluding National Capital Region) 35 15 22 9 0 15 4 62 11 24
2014 National Capital Region 33 25 16 1 2 19 5 75 4 611
2014 Ontario (excluding National Capital Region) 24 33 16 0 5 11 11 73 6 17
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 29 31 21 10 9 0 1 60 19 819
2019 Ontario (excluding National Capital Region) 29 30 21 7 8 2 3 62 16 33
2018 National Capital Region 27 33 21 9 8 0 2 61 18 625
2017 National Capital Region 26 29 20 11 10 0 3 57 22 684
2017 Ontario (excluding National Capital Region) 36 14 23 7 13 4 4 54 21 25

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 19 33 26 13 8 0 0 52 21 817
2019 Ontario (excluding National Capital Region) 19 40 25 8 5 0 3 61 14 33
2018 National Capital Region 13 24 33 17 12 0 1 37 29 627
2017 National Capital Region 16 25 31 17 11 0 1 41 28 686
2017 Ontario (excluding National Capital Region) 38 31 15 10 3 0 4 71 14 25

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 24 34 23 12 6 0 0 59 18 813
2019 Ontario (excluding National Capital Region) 24 44 16 9 2 2 3 72 11 33
2018 National Capital Region 14 30 29 16 11 0 1 44 27 621
2017 National Capital Region 21 27 27 14 9 0 2 48 24 682
2017 Ontario (excluding National Capital Region) 38 34 21 0 7 0 0 72 7 25

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 26 30 22 13 8 1 1 57 21 817
2019 Ontario (excluding National Capital Region) 25 39 17 12 5 0 3 65 17 33
2018 National Capital Region 17 28 25 14 14 1 1 46 29 626
2017 National Capital Region 22 23 24 18 11 1 2 47 29 684
2017 Ontario (excluding National Capital Region) 45 19 14 7 7 0 7 69 15 25

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 39 29 16 9 6 0 2 69 15 814
2019 Ontario (excluding National Capital Region) 41 33 10 8 5 0 3 76 14 33
2018 National Capital Region 29 28 21 11 8 0 2 59 20 626
2017 National Capital Region 31 27 20 10 8 1 5 61 18 685
2017 Ontario (excluding National Capital Region) 54 11 25 6 0 0 4 68 7 25

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 30 30 19 12 8 0 1 61 20 817
2019 Ontario (excluding National Capital Region) 37 34 19 6 2 0 3 73 8 33
2018 National Capital Region 22 29 22 16 11 0 0 52 26 628
2017 National Capital Region 25 27 25 14 8 0 1 52 23 685
2017 Ontario (excluding National Capital Region) 18 31 40 4 0 4 4 53 4 25

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 33 36 20 7 4 0 1 70 10 815
2019 Ontario (excluding National Capital Region) 42 27 11 8 0 6 6 78 9 33
2018 National Capital Region 29 38 22 6 4 0 1 68 10 626
2017 National Capital Region 36 34 17 7 4 0 2 71 11 684
2017 Ontario (excluding National Capital Region) 45 20 24 7 0 4 0 68 7 25

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 28 34 22 11 3 0 1 63 14 815
2019 Ontario (excluding National Capital Region) 26 41 19 3 2 6 3 74 6 33
2018 National Capital Region 21 35 26 11 6 1 1 56 18 625
2017 National Capital Region 26 33 21 12 6 0 1 60 18 684
2017 Ontario (excluding National Capital Region) 34 34 29 3 0 0 0 68 3 25

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 35 31 20 9 4 0 1 66 14 816
2019 Ontario (excluding National Capital Region) 42 26 21 3 2 3 3 72 5 33
2018 National Capital Region 32 36 18 9 5 0 1 69 13 625
2017 National Capital Region 35 33 18 8 5 1 2 69 13 685
2017 Ontario (excluding National Capital Region) 31 29 34 6 0 0 0 59 6 25

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 51 26 13 6 4 0 1 77 10 816
2019 Ontario (excluding National Capital Region) 44 39 12 3 0 0 3 84 3 33

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 41 33 16 6 2 0 1 75 9 815
2019 Ontario (excluding National Capital Region) 45 29 10 10 0 0 6 79 10 33
2018 National Capital Region 35 33 19 9 3 0 0 68 12 619
2017 National Capital Region 38 34 16 6 3 1 2 74 9 683
2017 Ontario (excluding National Capital Region) 41 21 38 0 0 0 0 62 0 25

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 56 24 11 4 3 0 1 81 7 813
2019 Ontario (excluding National Capital Region) 54 25 5 5 6 0 6 83 12 33
2018 National Capital Region 49 25 14 6 5 0 1 75 11 625
2017 National Capital Region 55 22 12 5 3 0 3 80 8 681
2017 Ontario (excluding National Capital Region) 68 14 11 0 4 0 4 85 4 25

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 78 11 4 1 1 0 5 94 2 811
2019 Ontario (excluding National Capital Region) 70 20 0 0 3 0 8 97 3 33
2018 National Capital Region 72 14 6 2 1 0 5 90 3 622

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 75 11 6 3 2 1 3 89 5 815
2019 Ontario (excluding National Capital Region) 68 9 10 10 0 0 3 79 10 32
2018 National Capital Region 79 10 4 2 2 1 3 92 4 625
2017 National Capital Region 77 9 3 3 1 1 5 92 5 684
2017 Ontario (excluding National Capital Region) 82 7 7 0 0 0 4 93 0 25

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 59 25 9 3 2 0 1 86 5 811
2019 Ontario (excluding National Capital Region) 57 28 0 10 2 0 3 87 13 32
2018 National Capital Region 61 23 9 4 1 0 1 86 5 624
2017 National Capital Region 64 22 8 2 1 0 3 89 3 684
2017 Ontario (excluding National Capital Region) 76 9 4 7 0 4 0 88 8 25

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 65 18 8 4 4 0 1 84 8 810
2019 Ontario (excluding National Capital Region) 57 27 3 8 2 0 3 87 10 32
2018 National Capital Region 65 18 9 4 2 1 2 85 6 624
2017 National Capital Region 68 14 7 5 3 0 3 85 8 685
2017 Ontario (excluding National Capital Region) 74 16 7 0 3 0 0 89 3 25

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 60 11 4 1 0 0 23 93 2 808
2019 Ontario (excluding National Capital Region) 63 9 5 0 0 0 23 94 0 31
2018 National Capital Region 53 12 4 2 1 1 27 91 4 616
2017 National Capital Region 57 11 4 1 1 0 26 92 2 686
2017 Ontario (excluding National Capital Region) 73 0 4 0 0 0 23 95 0 25

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 71 17 6 1 1 0 4 92 2 810
2019 Ontario (excluding National Capital Region) 70 6 18 0 0 0 6 80 0 32
2018 National Capital Region 64 22 7 1 1 1 4 90 2 621
2017 National Capital Region 71 14 6 2 0 0 6 91 2 682
2017 Ontario (excluding National Capital Region) 70 13 7 0 0 0 9 92 0 25

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 74 10 6 4 4 0 2 86 8 811
2019 Ontario (excluding National Capital Region) 62 14 10 0 3 3 8 86 3 32
2018 National Capital Region 75 10 4 3 3 0 4 89 7 624
2017 National Capital Region 72 11 7 3 2 0 5 88 5 686
2017 Ontario (excluding National Capital Region) 63 6 11 7 0 12 0 79 9 25

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 59 25 10 3 2 0 2 85 5 814
2019 Ontario (excluding National Capital Region) 50 27 9 6 0 0 8 84 6 32
2018 National Capital Region 53 28 12 3 1 0 2 83 5 625
2017 National Capital Region 57 25 9 4 1 1 3 85 5 683
2017 Ontario (excluding National Capital Region) 64 10 26 0 0 0 0 74 0 25

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 17 35 35 11 3 0 0 52 14 818
2019 Ontario (excluding National Capital Region) 6 40 46 5 0 0 3 48 5 33
2018 National Capital Region 13 30 36 14 7 0 0 43 21 624
2017 National Capital Region 12 30 37 15 6 0 1 42 21 684
2017 Ontario (excluding National Capital Region) 24 41 25 7 4 0 0 65 11 25

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 6 20 41 25 9 0 0 34 25 813
2019 Ontario (excluding National Capital Region) 3 15 46 27 6 0 3 34 18 33
2018 National Capital Region 10 21 38 21 10 0 0 31 31 613
2017 National Capital Region 5 22 40 23 9 0 1 32 28 684
2017 Ontario (excluding National Capital Region) 0 14 39 18 29 0 0 47 14 25

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 42 37 13 5 3 2 0 80 7 819
2019 Ontario (excluding National Capital Region) 26 42 20 2 0 5 4 75 3 33
2018 National Capital Region 39 41 12 5 1 2 0 81 7 628
2017 National Capital Region 32 44 12 5 4 3 0 78 9 684
2017 Ontario (excluding National Capital Region) 29 48 15 9 0 0 0 76 9 25

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 33 36 15 9 4 2 0 71 14 820
2019 Ontario (excluding National Capital Region) 20 38 34 0 5 2 0 60 5 33
2018 National Capital Region 32 36 15 11 5 1 0 68 16 627
2017 National Capital Region 26 37 16 13 5 2 0 64 19 685
2017 Ontario (excluding National Capital Region) 21 57 7 7 8 0 0 78 15 24
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 13 87 815
2019 Ontario (excluding National Capital Region) 17 83 32
2017 National Capital Region 13 87 682
2017 Ontario (excluding National Capital Region) 18 82 25
2014 National Capital Region 11 89 607
2014 Ontario (excluding National Capital Region) 0 100 17

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 88 12 107
2017 National Capital Region 87 13 89
2014 National Capital Region 80 20 67

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 55 30 7 3 2 2 0 87 6 91
2017 National Capital Region 62 29 4 4 1 0 0 91 5 76
2014 National Capital Region 72 23 0 5 0 0 0 95 5 53
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 26 36 19 8 7 2 1 27 73 816
2019 Ontario (excluding National Capital Region) 39 28 20 2 6 5 0 41 59 33
2018 National Capital Region 34 30 20 9 4 3 1 35 65 627
2017 National Capital Region 32 24 21 9 9 4 2 34 66 685
2017 Ontario (excluding National Capital Region) 49 11 17 3 12 3 4 52 48 25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 55 45 576
2019 Ontario (excluding National Capital Region) 64 36 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 46 54 564
2019 Ontario (excluding National Capital Region) 50 50 18
2018 National Capital Region 41 59 396

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 18 24 19 16 12 2 10 47 32 561
2019 Ontario (excluding National Capital Region) 10 24 16 21 9 10 10 43 38 19
2018 National Capital Region 17 23 19 16 14 1 8 45 34 396
2017 National Capital Region 20 25 14 16 13 2 10 51 33 423
2017 Ontario (excluding National Capital Region) 44 8 31 8 8 0 0 52 16 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 8 18 18 20 25 2 9 29 51 560
2019 Ontario (excluding National Capital Region) 5 26 22 19 18 5 5 34 41 18
2018 National Capital Region 4 17 17 19 34 2 8 23 58 395
2017 National Capital Region 5 12 14 24 34 2 9 19 66 422
2017 Ontario (excluding National Capital Region) 0 24 25 15 36 0 0 24 51 11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 43 20 14 8 8 1 6 67 17 802
2019 Ontario (excluding National Capital Region) 45 27 10 6 2 5 6 80 9 33
2018 National Capital Region 45 19 16 8 7 1 5 68 16 623
Date modified: