2019 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	40	3	10	3	85	12	1150
2019	First official language - French	47	41	4	7	1	88	9	635
2017	First official language - English	34	45	4	13	4	79	17	929
2017	First official language - French	38	42	6	10	4	80	14	576
2014	First official language - English	32	47	5	12	4	79	16	829
2014	First official language - French	39	45	5	9	2	84	11	586
2011	First official language - English	31	47	4	13	5	78	18	995
2011	First official language - French	40	45	4	9	3	85	11	722
2008	First official language - English	37	48	3	8	5	85	12	650
2008	First official language - French	50	41	3	5	1	92	6	325

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	81	14	2	1	1	0	1	96	2	1150
2019	First official language - French	49	27	7	12	5	0	0	76	18	635
2017	First official language - English	79	15	2	3	1	0	0	95	3	926
2017	First official language - French	39	25	11	17	8	0	0	64	25	575
2014	First official language - English	76	19	2	2	1	0	0	95	3	828
2014	First official language - French	41	28	12	14	6	0	0	68	20	586
2011	First official language - English	75	19	2	2	1	0	0	95	3	995
2011	First official language - French	42	26	10	16	5	0	0	69	22	722
2008	First official language - English	76	18	1	4	1	0	0	94	4	649
2008	First official language - French	37	24	7	21	11	1	0	61	32	325

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	28	5	12	8	75	20	1148
2019	First official language - French	44	37	6	9	4	81	13	635
2017	First official language - English	43	32	5	12	8	75	20	926
2017	First official language - French	44	34	8	9	4	78	14	575
2014	First official language - English	44	34	6	11	4	78	16	829
2014	First official language - French	40	39	8	10	3	79	13	584
2011	First official language - English	42	36	8	9	4	79	14	994
2011	First official language - French	47	37	6	7	4	84	11	721

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	39	13	12	4	0	1	71	17	1144
2019	First official language - French	36	39	10	9	4	0	2	77	13	632
2018	First official language - English	25	44	11	14	5	1	1	70	19	869
2018	First official language - French	29	41	15	10	3	1	2	72	13	503
2017	First official language - English	28	39	12	15	6	0	1	68	20	928
2017	First official language - French	30	41	13	10	4	0	1	72	15	575
2014	First official language - English	32	35	12	15	5	0	1	69	20	829
2014	First official language - French	33	38	15	9	4	0	1	71	14	582
2011	First official language - English	29	39	12	11	6	0	2	69	18	995
2011	First official language - French	36	39	12	7	3	0	2	77	11	723
2008	First official language - English	28	40	13	9	7	1	1	69	17	652
2008	First official language - French	32	38	16	9	3	0	1	71	12	325

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	30	7	5	1	1	1	86	7	1137
2019	First official language - French	52	37	6	3	2	0	0	89	5	631
2017	First official language - English	54	30	8	5	1	0	0	85	7	924
2017	First official language - French	48	38	7	4	1	0	1	87	6	573
2014	First official language - English	50	34	7	5	2	0	0	85	8	829
2014	First official language - French	44	39	9	6	2	0	0	83	7	586

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	28	6	10	4	0	0	80	14	1143
2019	First official language - French	50	31	9	6	4	0	0	81	10	635
2018	First official language - English	46	32	7	9	5	0	0	79	14	872
2018	First official language - French	49	32	10	5	3	0	0	82	8	501
2017	First official language - English	48	31	7	9	5	1	0	79	14	927
2017	First official language - French	45	30	12	7	4	0	0	76	12	572
2014	First official language - English	43	33	9	11	3	0	1	76	15	826
2014	First official language - French	41	33	11	9	5	0	1	75	14	586
2011	First official language - English	43	36	7	8	4	0	1	80	13	994
2011	First official language - French	43	37	9	7	2	0	1	82	9	722

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	38	8	8	3	81	11	1144
2019	First official language - French	44	37	10	6	4	81	9	637
2018	First official language - English	38	41	9	8	4	79	12	868
2018	First official language - French	37	44	10	7	2	81	9	499
2017	First official language - English	37	44	7	7	4	81	12	925
2017	First official language - French	31	47	11	7	3	79	10	574
2014	First official language - English	33	48	8	6	5	81	11	829
2014	First official language - French	30	45	13	8	4	75	12	585
2011	First official language - English	35	41	8	10	6	76	16	994
2011	First official language - French	36	42	12	5	4	78	9	721
2008	First official language - English	37	40	9	10	5	76	14	647
2008	First official language - French	34	46	12	7	1	80	8	323

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	34	10	10	5	0	0	74	16	1148
2019	First official language - French	38	37	13	7	5	1	0	75	12	636
2018	First official language - English	36	33	12	10	8	0	0	70	18	869
2018	First official language - French	32	39	15	8	4	1	0	72	13	499
2017	First official language - English	34	38	9	12	7	0	0	72	20	926
2017	First official language - French	31	37	16	9	5	0	0	69	15	575
2014	First official language - English	33	34	13	13	7	0	0	66	21	829
2014	First official language - French	30	35	16	12	7	0	0	65	19	584
2011	First official language - English	29	41	10	11	8	0	0	70	20	993
2011	First official language - French	32	38	15	9	5	0	1	70	14	722

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	39	8	13	5	73	19	1143
2019	First official language - French	36	37	11	11	4	73	15	635
2018	First official language - English	30	39	12	12	7	69	19	868
2018	First official language - French	32	41	13	10	4	73	14	501
2017	First official language - English	30	40	12	12	6	70	18	924
2017	First official language - French	29	36	17	12	6	65	18	573

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	34	6	6	2	0	86	8	1143
2019	First official language - French	49	33	10	5	2	0	83	7	629
2018	First official language - English	54	33	5	4	2	0	88	7	869
2018	First official language - French	47	43	7	2	1	0	90	3	497
2017	First official language - English	48	37	6	5	3	0	85	8	924
2017	First official language - French	40	40	12	6	2	0	80	8	574
2014	First official language - English	49	37	7	4	2	0	87	6	829
2014	First official language - French	43	40	10	5	2	0	83	7	585
2011	First official language - English	44	40	6	7	3	0	84	10	993
2011	First official language - French	42	42	10	4	1	0	84	6	722
2008	First official language - English	48	35	8	5	3	0	84	9	650
2008	First official language - French	43	43	8	4	1	1	87	5	324

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	32	8	10	5	77	15	1146
2019	First official language - French	40	37	13	6	4	77	10	635
2018	First official language - English	40	35	9	10	6	75	16	868
2018	First official language - French	38	38	12	8	4	76	12	497
2017	First official language - English	37	37	9	9	8	74	17	926
2017	First official language - French	31	39	14	10	6	70	16	575

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	33	9	3	1	87	5	1136
2019	First official language - French	52	34	9	3	2	87	5	631
2018	First official language - English	52	34	9	3	3	86	6	862
2018	First official language - French	51	37	8	3	1	88	4	496
2017	First official language - English	53	33	8	4	1	87	5	927
2017	First official language - French	47	41	7	3	1	88	4	574
2014	First official language - English	64	25	6	3	2	89	5	828
2014	First official language - French	56	32	10	2	1	88	3	585
2011	First official language - English	56	32	8	3	2	88	4	995
2011	First official language - French	56	32	8	3	2	87	4	723

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	34	10	8	4	0	0	78	12	1140
2019	First official language - French	38	39	12	8	3	0	0	77	11	630
2018	First official language - English	40	37	9	10	5	0	0	76	15	862
2018	First official language - French	36	41	11	7	4	1	0	78	11	497
2017	First official language - English	39	38	8	11	5	0	0	77	15	927
2017	First official language - French	31	38	15	11	5	1	0	69	16	574
2014	First official language - English	33	41	8	12	6	0	0	74	18	828
2014	First official language - French	27	42	15	11	5	0	0	70	15	585
2011	First official language - English	34	40	9	10	6	0	0	75	16	994
2011	First official language - French	33	43	13	7	4	0	1	77	11	723

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	32	12	6	4	0	78	10	1144
2019	First official language - French	45	30	15	6	4	0	75	10	634
2018	First official language - English	43	34	10	8	5	0	77	13	865
2018	First official language - French	42	34	11	7	5	1	77	12	491
2017	First official language - English	42	35	9	9	6	0	76	15	928
2017	First official language - French	34	38	14	9	5	0	72	14	571
2014	First official language - English	38	35	12	9	6	0	73	15	828
2014	First official language - French	34	36	16	8	6	0	70	14	585

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	37	8	8	4	0	1	79	12	1129
2019	First official language - French	38	40	12	7	3	0	0	79	10	627
2018	First official language - English	39	35	10	11	5	0	0	74	16	863
2018	First official language - French	36	41	13	7	3	0	0	77	10	498
2017	First official language - English	39	35	11	10	4	0	1	75	14	927
2017	First official language - French	33	42	14	8	4	0	0	75	12	573
2014	First official language - English	37	37	11	9	5	1	1	75	14	827
2014	First official language - French	35	36	15	9	4	0	0	72	13	585
2011	First official language - English	39	39	10	7	4	1	1	79	11	995
2011	First official language - French	39	42	11	5	2	1	0	82	7	720

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	34	8	7	2	83	9	1149
2019	First official language - French	47	36	9	6	3	83	8	634
2018	First official language - English	42	36	11	7	4	78	11	869
2018	First official language - French	43	40	10	4	2	84	7	495
2017	First official language - English	42	38	10	7	3	80	10	920
2017	First official language - French	39	43	10	6	2	82	9	574
2014	First official language - English	41	40	8	6	4	82	10	827
2014	First official language - French	40	38	13	6	3	78	9	585
2011	First official language - English	40	40	9	7	4	80	11	994
2011	First official language - French	41	43	8	5	3	84	8	721
2008	First official language - English	44	36	8	8	3	81	11	651
2008	First official language - French	37	47	10	5	1	84	6	323

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	31	22	10	7	0	62	16	1146
2019	First official language - French	34	31	20	10	6	0	65	15	633
2018	First official language - English	23	33	22	14	8	0	57	22	871
2018	First official language - French	33	32	17	11	5	0	66	17	503
2017	First official language - English	25	36	21	11	6	0	61	18	929
2017	First official language - French	29	39	17	9	4	1	69	14	576
2014	First official language - English	27	38	20	9	6	0	65	15	829
2014	First official language - French	33	39	17	8	3	0	72	11	586
2011	First official language - English	28	34	20	10	7	1	63	17	994
2011	First official language - French	32	38	17	8	5	0	70	13	723
2008	First official language - English	21	32	25	13	9	0	53	22	651
2008	First official language - French	21	39	24	11	4	0	60	16	325

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	13	22	35	19	9	1	1	29	35	1147
2019	First official language - French	9	28	34	20	7	1	1	28	38	633
2018	First official language - English	12	25	38	18	5	1	1	24	38	868
2018	First official language - French	10	32	34	17	6	0	1	23	43	502
2017	First official language - English	13	24	35	18	7	1	1	26	39	923
2017	First official language - French	13	30	35	13	7	0	2	20	44	575
2014	First official language - English	11	21	44	17	5	0	2	23	32	827
2014	First official language - French	9	30	36	14	8	0	2	23	40	585
2011	First official language - English	11	25	39	15	6	1	2	22	37	994
2011	First official language - French	11	30	37	13	6	1	2	20	42	722
2008	First official language - English	9	25	42	18	4	0	1	23	34	648
2008	First official language - French	12	33	38	11	4	0	2	15	46	325

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	7	13	27	30	19	2	1	51	20	1144
2019	First official language - French	8	15	28	27	17	3	2	46	24	634
2018	First official language - English	8	15	29	30	14	1	2	46	24	862
2018	First official language - French	7	18	27	29	13	4	2	45	26	502
2017	First official language - English	8	16	25	29	17	2	3	48	25	922
2017	First official language - French	7	17	28	25	14	3	6	43	26	569
2014	First official language - English	6	13	26	35	15	2	3	53	20	827
2014	First official language - French	7	18	28	25	14	4	4	42	28	585
2011	First official language - English	9	16	28	28	14	2	3	44	26	991
2011	First official language - French	7	18	30	24	12	3	5	39	28	721
2008	First official language - English	8	16	31	31	13	1	1	44	24	646
2008	First official language - French	6	21	35	22	10	2	4	34	29	325

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	15	19	30	22	12	1	1	35	35	1146
2019	First official language - French	15	22	29	19	9	2	3	30	39	636
2018	First official language - English	17	21	31	19	9	1	2	29	39	863
2018	First official language - French	17	22	29	19	8	1	2	28	41	502
2017	First official language - English	15	22	31	21	8	2	2	30	38	923
2017	First official language - French	19	27	28	15	7	2	3	23	48	570
2014	First official language - English	19	22	30	18	7	1	2	26	43	827
2014	First official language - French	20	27	29	14	7	1	2	22	48	585
2011	First official language - English	20	22	30	17	8	1	2	25	44	995
2011	First official language - French	21	25	29	12	9	2	3	21	48	720
2008	First official language - English	15	22	34	20	7	1	1	28	38	646
2008	First official language - French	18	30	33	11	4	3	2	16	50	324

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	13	20	32	23	11	1	1	34	34	1149
2019	First official language - French	12	22	35	18	10	1	2	30	35	634
2018	First official language - English	14	22	37	19	6	1	1	26	36	854
2018	First official language - French	12	24	36	18	8	1	2	27	37	500
2017	First official language - English	13	20	36	19	9	1	1	29	34	921
2017	First official language - French	12	26	34	18	8	1	1	26	39	571
2014	First official language - English	9	20	39	23	7	1	2	30	29	824
2014	First official language - French	11	24	38	18	6	0	2	25	36	582
2011	First official language - English	11	19	37	22	9	1	1	31	31	992
2011	First official language - French	11	28	33	19	7	0	3	27	40	720
2008	First official language - English	9	23	37	23	7	0	1	31	32	647
2008	First official language - French	12	26	40	15	4	1	2	19	39	324

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	16	20	26	21	14	2	2	36	37	1147
2019	First official language - French	14	25	25	19	12	2	4	32	41	633
2018	First official language - English	19	26	27	18	7	1	2	26	46	863
2018	First official language - French	17	28	24	18	8	2	3	28	47	503
2017	First official language - English	21	26	25	16	9	1	3	26	48	924
2017	First official language - French	18	31	26	14	7	1	4	22	51	572
2014	First official language - English	15	25	31	17	9	1	3	27	41	827
2014	First official language - French	14	29	25	17	9	1	4	27	46	585
2011	First official language - English	15	23	30	19	8	2	3	28	41	995
2011	First official language - French	14	28	28	16	10	1	5	27	44	722
2008	First official language - English	14	22	31	21	7	1	3	30	38	645
2008	First official language - French	13	25	30	16	9	1	4	27	41	325

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	11	15	28	25	17	3	2	44	27	1145
2019	First official language - French	15	18	27	20	14	3	3	36	35	633
2018	First official language - English	13	21	30	23	8	2	2	33	36	858
2018	First official language - French	14	25	29	18	9	3	3	28	41	500
2017	First official language - English	12	18	30	22	13	3	2	37	32	920
2017	First official language - French	12	22	33	17	9	3	4	28	37	572
2014	First official language - English	8	13	32	28	14	2	4	45	22	826
2014	First official language - French	9	20	30	24	11	2	5	37	31	585
2011	First official language - English	10	16	31	25	12	2	3	39	28	994
2011	First official language - French	10	22	28	20	12	3	5	35	34	723
2008	First official language - English	15	27	28	19	8	1	2	28	43	646
2008	First official language - French	15	28	28	16	6	4	4	23	46	325

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	15	21	33	19	11	1	1	31	36	1144
2019	First official language - French	10	20	35	19	12	2	2	32	31	634
2018	First official language - English	15	25	33	17	6	2	1	24	41	862
2018	First official language - French	11	25	33	17	9	3	2	27	38	500
2017	First official language - English	15	20	35	18	9	2	2	28	37	922
2017	First official language - French	14	22	33	17	8	3	4	26	38	573
2014	First official language - English	16	21	35	18	6	2	2	25	39	829
2014	First official language - French	12	22	36	16	8	1	4	25	36	585

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	15	28	33	16	8	0	0	24	42	1147
2019	First official language - French	12	28	33	16	11	0	1	27	40	635

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	83	13	2	1	0	1	97	1	1147
2019	First official language - French	57	23	8	8	3	0	81	11	635
2017	First official language - English	83	13	2	1	1	0	96	2	927
2017	First official language - French	51	28	9	9	3	0	79	12	575
2014	First official language - English	85	12	2	1	0	0	97	1	828
2014	First official language - French	59	23	6	8	3	0	83	11	586
2011	First official language - English	79	16	2	1	0	0	96	1	995
2011	First official language - French	56	26	7	9	3	0	82	11	721
2008	First official language - English	76	17	3	1	1	2	95	2	651
2008	First official language - French	49	25	6	10	9	0	75	19	325

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	28	11	8	5	6	4	73	15	1147
2019	First official language - French	36	28	13	6	5	7	5	73	12	633
2018	First official language - English	33	28	13	10	7	6	4	67	19	871
2018	First official language - French	24	34	16	7	6	8	5	67	15	503
2017	First official language - English	36	26	12	9	7	5	5	69	18	927
2017	First official language - French	25	32	17	9	7	5	6	63	18	575
2014	First official language - English	38	28	11	7	8	3	4	72	16	828
2014	First official language - French	27	30	17	9	7	5	4	63	18	586

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	27	6	8	4	1	81	12	1148
2019	First official language - French	52	31	8	5	3	1	84	8	634
2018	First official language - English	46	28	8	10	7	0	75	18	871
2018	First official language - French	49	32	8	8	4	1	81	12	500
2017	First official language - English	50	24	8	10	7	1	75	17	926
2017	First official language - French	43	34	10	8	5	0	77	13	576
2014	First official language - English	51	26	7	9	7	1	78	16	829
2014	First official language - French	44	28	13	8	6	1	72	14	586

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	62	25	5	6	2	87	8	1149
2019	First official language - French	57	30	6	4	2	87	6	636
2018	First official language - English	55	31	5	5	3	86	9	869
2018	First official language - French	51	36	7	3	2	88	6	501
2017	First official language - English	54	32	5	6	2	86	9	927
2017	First official language - French	47	37	8	6	1	85	7	574
2014	First official language - English	55	32	5	6	2	86	9	828
2014	First official language - French	44	39	8	6	2	84	8	586

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	32	6	5	1	0	88	6	1147
2019	First official language - French	49	36	9	3	2	1	86	5	632
2018	First official language - English	49	35	7	5	2	1	85	8	868
2018	First official language - French	44	40	11	2	2	1	84	5	501

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	64	21	8	4	2	1	1	86	6	1151
2019	First official language - French	59	22	10	2	2	2	2	85	5	638

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	28	10	8	6	1	1	76	14	1147
2019	First official language - French	49	29	11	5	4	1	1	79	10	635
2018	First official language - English	44	30	11	9	5	1	0	75	15	862
2018	First official language - French	43	33	12	6	3	1	1	78	10	492
2017	First official language - English	45	32	9	9	5	0	0	77	14	929
2017	First official language - French	40	34	14	6	5	1	0	75	11	574
2014	First official language - English	42	34	10	9	5	0	1	76	14	829
2014	First official language - French	40	33	11	10	5	0	1	74	14	585
2011	First official language - English	37	35	10	10	7	1	0	73	18	992
2011	First official language - French	40	38	11	7	4	0	1	79	11	723
2008	First official language - English	37	36	10	10	7	0	0	72	17	649
2008	First official language - French	36	37	11	10	4	0	1	74	14	325

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	58	22	9	5	4	2	1	82	9	1145
2019	First official language - French	57	25	8	5	3	2	1	84	8	635
2018	First official language - English	53	26	8	6	4	2	0	81	11	861
2018	First official language - French	51	28	10	4	4	3	0	82	8	494
2017	First official language - English	53	24	9	6	5	1	0	79	12	928
2017	First official language - French	44	32	11	6	3	2	1	79	9	576
2014	First official language - English	52	25	11	6	4	2	1	79	10	829
2014	First official language - French	46	28	13	7	4	2	0	76	11	585
2011	First official language - English	43	30	11	8	5	2	0	75	13	993
2011	First official language - French	45	33	10	5	4	2	1	81	9	722
2008	First official language - English	46	29	9	6	7	2	0	77	14	649
2008	First official language - French	44	28	10	9	4	5	1	76	13	325

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	28	8	7	4	1	0	81	11	1148
2019	First official language - French	53	27	9	6	3	1	1	82	9	636
2018	First official language - English	50	27	8	8	5	1	0	78	13	857
2018	First official language - French	47	34	10	5	4	0	0	81	9	495
2017	First official language - English	50	29	7	9	5	0	0	79	13	925
2017	First official language - French	43	34	11	8	3	1	0	78	11	575
2014	First official language - English	48	30	7	10	5	0	0	79	14	829
2014	First official language - French	42	31	14	9	4	0	1	73	13	586
2011	First official language - English	44	32	7	10	6	1	0	76	17	992
2011	First official language - French	41	38	10	7	3	1	0	80	11	723
2008	First official language - English	42	32	7	10	8	0	0	75	18	647
2008	First official language - French	41	34	12	9	3	1	0	75	12	325

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	92	5	1	1	0	1	98	1	1145
2019	First official language - French	76	14	4	3	2	0	90	6	635
2017	First official language - English	90	6	2	1	0	0	97	1	925
2017	First official language - French	67	20	5	5	3	0	87	7	574
2014	First official language - English	88	9	1	0	0	0	98	1	829
2014	First official language - French	73	17	4	4	2	0	90	6	586
2011	First official language - English	86	10	2	1	0	1	97	1	993
2011	First official language - French	71	17	4	5	3	0	88	8	721
2008	First official language - English	87	7	2	1	1	2	96	1	651
2008	First official language - French	66	16	3	10	4	0	82	14	322

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	69	16	4	5	3	2	2	88	8	1144
2019	First official language - French	61	21	7	4	3	2	2	86	8	633
2017	First official language - English	56	22	6	5	4	2	4	84	10	926
2017	First official language - French	52	23	8	7	5	3	3	79	13	573
2014	First official language - English	51	23	6	6	4	4	6	82	12	826
2014	First official language - French	49	25	8	5	4	3	6	82	10	586
2011	First official language - English	40	29	9	8	5	5	5	76	14	995
2011	First official language - French	43	29	8	7	5	3	4	78	14	723

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	69	17	7	3	2	1	87	6	1148
2019	First official language - French	67	19	7	3	3	1	87	6	637
2018	First official language - English	62	20	8	5	4	1	83	9	859
2018	First official language - French	62	24	7	4	3	1	87	7	496
2017	First official language - English	60	20	9	5	3	1	82	8	925
2017	First official language - French	58	22	11	4	4	1	80	8	576

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	59	23	6	7	4	0	82	11	1148
2019	First official language - French	53	29	7	6	4	0	83	10	636
2018	First official language - English	51	25	10	8	6	1	76	14	859
2018	First official language - French	52	28	11	5	3	1	80	8	495
2017	First official language - English	52	25	9	8	5	0	78	13	928
2017	First official language - French	50	29	9	7	4	1	80	11	573
2014	First official language - English	52	26	9	7	5	0	78	13	827
2014	First official language - French	49	28	10	7	5	0	78	12	586

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	45	12	10	3	2	1	73	14	319
2019	First official language - French	29	44	11	10	2	2	2	76	13	194

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	31	10	7	5	5	77	13	1146
2019	First official language - French	37	37	10	5	4	6	79	10	634
2018	First official language - English	36	32	12	10	5	5	72	15	867
2018	First official language - French	30	42	12	7	4	5	76	11	501
2017	First official language - English	36	32	10	10	5	5	73	17	929
2017	First official language - French	29	35	17	8	6	4	67	15	575
2014	First official language - English	35	35	10	9	5	7	75	15	828
2014	First official language - French	27	40	17	6	5	5	71	12	586
2011	First official language - English	32	30	14	9	9	6	65	20	994
2011	First official language - French	31	34	14	7	7	7	70	15	718

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	34	11	9	6	2	74	16	1144
2019	First official language - French	35	39	14	6	4	3	76	10	632
2018	First official language - English	34	34	13	11	6	2	69	18	866
2018	First official language - French	31	40	14	8	4	3	73	12	502
2017	First official language - English	36	31	13	12	7	2	68	19	927
2017	First official language - French	26	37	19	10	7	1	64	17	575
2014	First official language - English	32	39	12	10	6	2	72	16	828
2014	First official language - French	25	38	20	8	6	2	64	15	586
2011	First official language - English	28	34	13	11	10	3	65	22	993
2011	First official language - French	24	37	19	9	7	3	64	16	718
2008	First official language - English	31	37	14	9	6	1	69	16	651
2008	First official language - French	29	40	16	6	6	3	71	12	325

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	34	14	15	8	4	62	23	1144
2019	First official language - French	26	37	17	10	4	5	66	15	634
2018	First official language - English	22	34	15	17	8	4	59	26	865
2018	First official language - French	22	39	16	11	5	6	65	18	502
2017	First official language - English	24	32	15	15	9	5	59	25	928
2017	First official language - French	19	33	23	13	8	4	54	22	576
2014	First official language - English	21	36	15	15	7	5	60	24	829
2014	First official language - French	18	37	23	12	6	4	57	18	585
2011	First official language - English	18	36	15	16	10	6	57	27	994
2011	First official language - French	16	41	21	11	6	5	60	18	722
2008	First official language - English	16	43	12	17	7	4	62	25	649
2008	First official language - French	13	43	19	14	5	6	60	20	325

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	36	13	15	10	2	61	25	1148
2019	First official language - French	24	35	20	12	5	3	61	18	633
2018	First official language - English	22	32	15	19	10	1	56	30	870
2018	First official language - French	21	40	16	13	7	2	63	21	501
2017	First official language - English	22	35	14	17	9	2	59	27	928
2017	First official language - French	19	40	19	12	9	2	59	21	575
2014	First official language - English	20	36	11	19	11	3	58	30	828
2014	First official language - French	15	40	19	15	8	2	56	24	586
2011	First official language - English	18	35	12	18	14	2	55	33	994
2011	First official language - French	17	42	16	17	7	1	60	24	721
2008	First official language - English	20	39	10	20	9	1	60	30	649
2008	First official language - French	16	46	15	14	6	2	64	21	325

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	28	15	3	1	4	0	80	5	1149
2019	First official language - French	46	24	19	7	3	2	0	71	10	637

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	42	14	9	2	1	0	74	11	1150
2019	First official language - French	29	47	16	5	2	1	0	77	7	634
2018	First official language - English	28	44	15	9	3	1	0	73	12	865
2018	First official language - French	29	45	16	7	3	1	0	74	9	501
2017	First official language - English	33	44	13	7	3	1	0	77	10	926
2017	First official language - French	25	47	15	8	3	2	0	74	10	576
2014	First official language - English	28	45	13	10	2	2	0	75	12	828
2014	First official language - French	25	41	20	8	3	2	1	68	11	586
2011	First official language - English	34	39	11	9	5	2	0	75	14	994
2011	First official language - French	30	43	14	8	3	2	0	75	11	721

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	34	19	16	4	5	1	59	21	1143
2019	First official language - French	19	41	20	11	4	4	0	63	16	632

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	31	10	6	3	3	1	80	10	1148
2019	First official language - French	39	38	11	6	3	3	1	79	10	634
2018	First official language - English	46	32	8	7	4	2	1	81	11	866
2018	First official language - French	38	38	11	7	4	1	1	78	10	499
2017	First official language - English	50	29	9	6	3	3	1	81	9	926
2017	First official language - French	35	38	12	9	2	2	2	76	11	573
2014	First official language - English	48	31	9	5	4	2	1	82	9	829
2014	First official language - French	38	39	10	5	3	3	2	81	9	586
2011	First official language - English	42	32	9	7	4	4	1	78	13	991
2011	First official language - French	39	34	9	8	5	4	1	76	14	720
2008	First official language - English	34	35	10	10	5	4	1	74	16	651
2008	First official language - French	35	31	11	9	7	7	1	71	17	324

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	34	13	6	3	2	78	9	1144
2019	First official language - French	36	40	16	4	3	2	77	7	634
2018	First official language - English	40	37	13	5	3	1	79	8	867
2018	First official language - French	35	40	17	4	2	2	77	6	496

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	23	20	18	13	11	11	4	51	29	1150
2019	First official language - French	21	22	21	8	10	13	6	52	23	636
2018	First official language - English	20	22	17	12	14	12	3	49	31	868
2018	First official language - French	20	21	21	11	9	14	4	50	25	501
2017	First official language - English	19	20	16	15	14	12	4	46	35	926
2017	First official language - French	14	23	18	13	15	13	4	45	33	576
2014	First official language - English	16	20	15	14	15	13	6	45	36	826
2014	First official language - French	13	19	21	12	15	14	6	40	34	586
2011	First official language - English	14	17	17	16	16	15	5	38	40	994
2011	First official language - French	14	20	16	13	13	15	9	45	34	718

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	32	14	11	8	3	0	66	19	1147
2019	First official language - French	31	35	17	8	6	3	0	69	14	629
2018	First official language - English	30	34	12	13	8	3	0	66	21	866
2018	First official language - French	27	35	19	11	6	2	0	63	17	498
2017	First official language - English	31	33	10	14	7	4	0	67	22	928
2017	First official language - French	27	40	16	8	5	2	0	70	14	572
2014	First official language - English	28	33	14	15	7	3	1	63	23	829
2014	First official language - French	26	37	17	12	5	3	1	65	17	585
2011	First official language - English	27	34	14	12	9	3	1	63	22	994
2011	First official language - French	32	36	16	8	5	3	0	70	13	722
2008	First official language - English	28	34	14	11	10	3	0	65	21	651
2008	First official language - French	26	40	18	9	4	2	1	68	13	325

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	27	11	16	11	4	3	60	28	1151
2019	First official language - French	26	32	17	11	9	4	2	61	21	636
2018	First official language - English	26	30	12	15	13	3	1	59	29	864
2018	First official language - French	25	28	19	11	13	2	2	55	25	494
2017	First official language - English	28	25	12	16	15	3	2	55	32	924
2017	First official language - French	20	30	17	15	12	3	2	53	29	573
2014	First official language - English	21	24	13	19	16	3	4	49	37	829
2014	First official language - French	17	28	16	17	18	2	3	46	37	586
2011	First official language - English	19	27	12	17	20	2	3	48	39	995
2011	First official language - French	16	28	16	17	15	4	3	48	35	723
2008	First official language - English	26	34	10	12	15	1	2	61	28	650
2008	First official language - French	22	30	15	18	10	2	2	55	29	324

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	24	12	6	3	0	3	78	10	1147
2019	First official language - French	55	20	10	5	4	1	4	80	10	633

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	13	10	7	6	1	8	75	15	1148
2019	First official language - French	71	5	3	1	1	1	18	94	2	635

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	22	12	4	3	1	3	80	7	1141
2019	First official language - French	60	19	11	4	2	1	4	83	6	632

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	17	14	8	4	3	5	72	13	1141
2019	First official language - French	53	18	12	5	4	2	6	76	10	628

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	71	9	5	2	2	3	7	89	5	1144
2019	First official language - French	75	8	3	2	2	1	10	93	4	636

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	77	10	6	2	1	1	3	91	3	1143
2019	First official language - French	74	10	5	3	1	0	6	90	5	630

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	79	8	4	2	2	3	3	91	4	1140
2019	First official language - French	77	6	4	3	3	2	5	90	6	632

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	83	5	2	1	1	1	7	95	3	1140
2019	First official language - French	82	4	2	0	1	0	10	96	2	632

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	43	14	7	4	2	0	75	11	1147
2019	First official language - French	30	41	17	6	3	3	0	73	10	634
2018	First official language - English	31	38	16	8	4	2	0	71	12	868
2018	First official language - French	28	40	16	6	5	5	1	72	11	500
2017	First official language - English	31	37	15	10	5	3	0	70	15	927
2017	First official language - French	24	39	20	7	5	5	0	66	13	571

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	34	10	7	3	2	79	11	1144
2019	First official language - French	43	39	11	3	2	1	84	5	628
2018	First official language - English	48	33	10	5	3	1	82	8	863
2018	First official language - French	47	39	7	3	2	2	88	5	498
2017	First official language - English	45	36	10	5	3	1	82	8	929
2017	First official language - French	38	43	12	3	2	2	83	5	575
2014	First official language - English	46	34	9	6	3	3	82	8	829
2014	First official language - French	43	37	11	4	2	3	83	6	586
2011	First official language - English	36	35	13	7	5	3	74	13	994
2011	First official language - French	37	40	14	4	2	3	80	6	722

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	29	10	4	2	4	0	83	6	1146
2019	First official language - French	48	34	11	2	2	3	0	85	4	634
2018	First official language - English	51	30	11	3	2	2	0	83	5	864
2018	First official language - French	47	35	10	2	1	4	0	86	3	498
2017	First official language - English	49	29	11	4	2	4	0	81	7	928
2017	First official language - French	39	39	13	3	2	5	0	81	5	575
2014	First official language - English	51	33	8	2	2	4	0	87	4	828
2014	First official language - French	44	34	13	2	1	5	1	83	4	585

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	59	28	7	4	2	1	87	6	1149
2019	First official language - French	55	35	5	2	2	0	90	4	633
2018	First official language - English	56	30	7	4	3	0	87	6	865
2018	First official language - French	54	35	6	3	2	0	89	5	499
2017	First official language - English	53	32	7	4	3	0	86	7	926
2017	First official language - French	45	42	8	3	2	0	87	5	575
2014	First official language - English	55	32	7	3	2	0	87	6	828
2014	First official language - French	48	37	10	4	2	0	85	5	585
2011	First official language - English	45	33	10	7	4	1	79	11	994
2011	First official language - French	44	39	11	4	2	1	83	6	721
2008	First official language - English	42	39	9	6	4	0	81	10	649
2008	First official language - French	42	45	6	4	2	1	88	6	325

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	29	9	8	4	1	79	12	1149
2019	First official language - French	45	34	12	4	3	0	80	8	632
2018	First official language - English	49	27	13	7	4	0	76	11	862
2018	First official language - French	44	34	12	7	3	1	78	10	497
2017	First official language - English	45	29	13	9	4	1	74	13	925
2017	First official language - French	36	33	18	7	5	1	70	13	575
2014	First official language - English	36	35	15	9	4	0	71	14	827
2014	First official language - French	28	36	19	9	5	1	66	15	585
2011	First official language - English	34	30	15	12	8	1	65	20	994
2011	First official language - French	32	35	17	10	5	1	68	15	723

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	32	9	7	4	0	79	11	1141
2019	First official language - French	45	35	12	5	2	0	80	7	633
2018	First official language - English	46	31	11	8	4	0	77	12	860
2018	First official language - French	44	35	13	6	3	1	79	8	493
2017	First official language - English	45	32	10	9	4	0	77	13	927
2017	First official language - French	36	37	14	7	5	0	73	12	574
2014	First official language - English	37	38	11	10	4	0	75	14	827
2014	First official language - French	29	40	19	8	4	0	69	12	586
2011	First official language - English	34	33	14	10	8	1	68	18	994
2011	First official language - French	32	38	17	8	4	0	70	13	720
2008	First official language - English	34	40	11	8	6	0	75	14	651
2008	First official language - French	32	42	15	7	3	1	75	10	325

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	25	17	9	6	3	1	66	16	1151
2019	First official language - French	39	25	17	10	6	2	0	66	16	635
2018	First official language - English	37	26	14	12	7	3	0	65	20	866
2018	First official language - French	37	24	19	9	6	3	1	64	16	500
2017	First official language - English	36	23	18	9	8	4	1	63	18	925
2017	First official language - French	32	28	16	12	9	3	1	62	22	575
2014	First official language - English	29	25	17	15	10	3	1	56	26	829
2014	First official language - French	26	25	21	14	9	4	1	54	25	585
2011	First official language - English	28	24	17	14	12	4	1	55	27	994
2011	First official language - French	28	28	17	13	10	4	1	58	24	723
2008	First official language - English	27	29	16	14	10	4	1	58	25	651
2008	First official language - French	26	30	16	17	5	7	0	60	24	325

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	First official language - English	46	20	35	1149
2019	First official language - French	37	29	34	638
2018	First official language - English	48	21	32	872
2018	First official language - French	41	26	33	504
2017	First official language - English	48	20	32	928
2017	First official language - French	40	28	31	575
2014	First official language - English	45	20	34	829
2014	First official language - French	46	26	28	586
2011	First official language - English	47	22	30	993
2011	First official language - French	45	26	29	722

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	First official language - English	6	22	53	4	9	7	525
2019	First official language - French	10	27	50	3	5	6	239
2018	First official language - English	6	30	47	5	7	6	420
2018	First official language - French	14	26	48	3	3	7	210
2017	First official language - English	7	26	47	3	13	4	442
2017	First official language - French	10	20	55	3	5	7	233
2014	First official language - English	9	19	56	7	9999	10	376
2014	First official language - French	9	18	58	6	9999	9	266
2011	First official language - English	10	20	54	7	9999	8	470
2011	First official language - French	9	21	57	5	9999	8	326

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	41	7	6	3	1	6	83	10	1141
2019	First official language - French	37	42	9	6	2	1	4	83	8	634

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	17	8	3	1	7	6	86	4	1140
2019	First official language - French	56	25	7	1	1	6	4	90	2	636

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	13	87	1149
2019	First official language - French	14	86	636
2018	First official language - English	15	85	869
2018	First official language - French	11	89	503

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	46	54	149
2019	First official language - French	39	61	88
2018	First official language - English	43	57	131
2018	First official language - French	36	64	57

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	67	33	149
2019	First official language - French	67	33	88
2018	First official language - English	71	29	131
2018	First official language - French	67	33	57

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	149
2019	First official language - French	7	93	88

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	First official language - English	100	149
2019	First official language - French	100	88
2018	First official language - English	100	131
2018	First official language - French	100	57

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	149
2019	First official language - French	6	94	88

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	3	97	149
2019	First official language - French	6	94	88

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	41	59	146
2019	First official language - French	33	67	88
2018	First official language - English	40	60	131
2018	First official language - French	38	62	58

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	42	58	146
2019	First official language - French	51	49	88
2018	First official language - English	44	56	131
2018	First official language - French	37	63	58

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	55	45	146
2019	First official language - French	53	47	88
2018	First official language - English	46	54	131
2018	First official language - French	37	63	58

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	45	55	146
2019	First official language - French	47	53	88
2018	First official language - English	39	61	131
2018	First official language - French	40	60	58

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	41	59	146
2019	First official language - French	37	63	88
2018	First official language - English	31	69	131
2018	First official language - French	36	64	58

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	55	45	146
2019	First official language - French	53	47	88
2018	First official language - English	51	49	131
2018	First official language - French	48	52	58

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	31	69	146
2019	First official language - French	33	67	88
2018	First official language - English	26	74	131
2018	First official language - French	33	67	58

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	5	95	146
2019	First official language - French	0	100	88

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	146
2019	First official language - French	8	92	88
2018	First official language - English	9	91	131
2018	First official language - French	16	84	58

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	57	43	146
2019	First official language - French	46	54	88
2018	First official language - English	51	49	131
2018	First official language - French	35	65	58

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	18	82	146
2019	First official language - French	22	78	88
2018	First official language - English	22	78	131
2018	First official language - French	24	76	58

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	17	83	146
2019	First official language - French	16	84	88

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	57	43	144
2019	First official language - French	52	48	88
2018	First official language - English	57	43	131
2018	First official language - French	57	43	58

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	29	71	144
2019	First official language - French	23	77	88
2018	First official language - English	26	74	131
2018	First official language - French	23	77	58

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	144
2019	First official language - French	8	92	88

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	144
2019	First official language - French	10	90	88
2018	First official language - English	4	96	131
2018	First official language - French	8	92	58

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	13	87	144
2019	First official language - French	18	82	88
2018	First official language - English	7	93	131
2018	First official language - French	13	87	58

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	144
2019	First official language - French	9	91	88
2018	First official language - English	11	89	131
2018	First official language - French	15	85	58

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	144
2019	First official language - French	11	89	88
2018	First official language - English	9	91	131
2018	First official language - French	12	88	58

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	27	73	144
2019	First official language - French	26	74	88
2018	First official language - English	28	72	131
2018	First official language - French	25	75	58

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	17	83	1148
2019	First official language - French	16	84	637

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	18	13	18	6	5	30	9	51	19	1151
2019	First official language - French	21	14	16	6	5	30	9	57	17	635
2018	First official language - English	17	15	18	7	4	34	6	53	18	870
2018	First official language - French	17	17	17	4	3	34	8	59	12	500
2017	First official language - English	16	12	16	6	6	31	13	51	21	926
2017	First official language - French	17	17	18	4	5	30	10	56	14	576
2014	First official language - English	18	14	17	6	4	33	8	54	18	829
2014	First official language - French	18	17	17	5	4	32	9	58	14	586

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	26	16	5	3	10	1	72	10	1149
2019	First official language - French	38	31	14	4	3	9	1	77	8	636
2018	First official language - English	36	28	15	6	3	11	1	73	11	870
2018	First official language - French	31	37	13	4	2	12	1	78	7	502
2017	First official language - English	35	28	14	7	3	11	2	72	12	926
2017	First official language - French	29	33	18	4	4	11	1	70	9	575
2014	First official language - English	31	28	16	7	4	13	2	69	12	827
2014	First official language - French	29	30	19	4	3	15	1	70	8	586
2011	First official language - English	27	33	17	7	4	11	0	68	12	993
2011	First official language - French	30	32	18	5	3	11	1	70	9	723

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	1146
2019	First official language - French	8	92	634
2018	First official language - English	8	92	868
2018	First official language - French	6	94	499

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	39	61	96
2019	First official language - French	37	63	48
2018	First official language - English	32	68	73
2018	First official language - French	33	67	31

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	78	22	96
2019	First official language - French	83	17	48

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	96
2019	First official language - French	0	100	48

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	26	74	96
2019	First official language - French	29	71	48
2018	First official language - English	24	76	73
2018	First official language - French	16	84	31

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	18	82	96
2019	First official language - French	12	88	48

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	22	78	96
2019	First official language - French	24	76	48

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	40	60	96
2019	First official language - French	31	69	48
2018	First official language - English	37	63	73
2018	First official language - French	29	71	31

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	34	66	96
2019	First official language - French	27	73	48
2018	First official language - English	30	70	73
2018	First official language - French	28	72	31

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	18	82	96
2019	First official language - French	21	79	48
2018	First official language - English	18	82	73
2018	First official language - French	16	84	31

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	First official language - English	100	96
2019	First official language - French	100	48
2018	First official language - English	100	73
2018	First official language - French	100	31

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	19	81	96
2019	First official language - French	17	83	48
2018	First official language - English	15	85	73
2018	First official language - French	23	77	31

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	96
2019	First official language - French	11	89	48
2018	First official language - English	12	88	73
2018	First official language - French	20	80	31

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	31	69	95
2019	First official language - French	32	68	48
2018	First official language - English	29	71	73
2018	First official language - French	46	54	31

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	13	87	95
2019	First official language - French	15	85	48

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	95
2019	First official language - French	11	89	48

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	56	44	95
2019	First official language - French	52	48	48
2018	First official language - English	57	43	73
2018	First official language - French	41	59	31

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	1147
2019	First official language - French	8	92	638

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	20	11	18	4	3	35	9	56	12	1150
2019	First official language - French	21	14	17	3	2	33	9	61	9	637
2018	First official language - English	17	12	20	3	2	39	7	54	9	864
2018	First official language - French	19	17	18	2	2	35	7	62	8	501
2017	First official language - English	16	11	17	3	3	41	9	55	10	928
2017	First official language - French	16	18	16	2	2	36	9	63	7	575
2014	First official language - English	16	11	15	3	2	45	8	57	11	828
2014	First official language - French	16	14	18	3	2	37	10	56	9	585

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	26	15	3	3	12	2	76	7	1149
2019	First official language - French	38	32	14	2	2	11	1	80	5	636
2018	First official language - English	36	28	16	4	2	13	1	75	7	868
2018	First official language - French	31	35	14	3	1	15	1	78	5	500
2017	First official language - English	38	27	14	4	2	14	2	76	7	926
2017	First official language - French	30	36	15	2	2	14	1	77	5	573
2014	First official language - English	33	29	15	3	2	17	2	76	6	828
2014	First official language - French	28	28	18	2	2	20	3	71	5	585
2011	First official language - English	36	29	15	4	1	13	1	76	6	993
2011	First official language - French	34	35	15	2	2	12	1	79	4	721

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	31	20	11	10	0	1	59	21	1150
2019	First official language - French	26	29	20	10	13	0	2	56	24	636
2018	First official language - English	22	27	21	13	15	0	1	50	28	868
2018	First official language - French	19	28	24	13	13	0	2	48	27	498
2017	First official language - English	25	26	21	12	14	0	1	52	27	924
2017	First official language - French	19	23	24	14	18	1	3	43	32	574

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	30	27	15	11	1	47	26	1149
2019	First official language - French	19	25	29	18	9	0	44	27	636
2018	First official language - English	11	24	31	20	14	0	35	34	873
2018	First official language - French	10	23	36	21	10	1	33	31	501
2017	First official language - English	11	29	29	16	13	0	41	30	927
2017	First official language - French	13	27	28	21	11	1	40	32	571

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	32	21	15	11	1	53	26	1149
2019	First official language - French	20	28	24	18	9	1	48	27	632
2018	First official language - English	14	26	29	18	12	1	41	30	868
2018	First official language - French	12	27	33	18	9	1	39	27	498
2017	First official language - English	15	30	28	14	11	1	46	26	925
2017	First official language - French	12	31	26	19	12	1	43	31	572

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	25	24	16	12	0	0	48	29	1145
2019	First official language - French	19	26	23	16	13	1	1	47	30	632
2018	First official language - English	13	23	28	19	16	0	1	36	36	869
2018	First official language - French	12	22	26	22	15	2	2	35	38	500
2017	First official language - English	15	27	21	20	15	0	1	43	36	926
2017	First official language - French	13	23	25	21	15	0	2	38	37	572

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	31	15	9	5	0	2	70	15	1144
2019	First official language - French	43	25	16	7	5	1	3	70	13	630
2018	First official language - English	29	29	20	11	7	1	3	60	19	861
2018	First official language - French	33	29	19	8	5	1	5	65	14	495
2017	First official language - English	31	31	16	10	7	0	5	65	18	923
2017	First official language - French	32	26	17	11	6	1	8	63	18	570

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	33	19	11	9	61	20	1146
2019	First official language - French	36	25	22	8	7	62	16	636
2018	First official language - English	21	28	26	13	11	50	24	872
2018	First official language - French	27	28	24	13	8	55	21	498
2017	First official language - English	24	29	23	14	10	53	23	923
2017	First official language - French	28	29	22	11	8	58	20	571

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	36	18	10	5	0	1	67	15	1150
2019	First official language - French	34	34	21	7	3	0	1	69	10	631
2018	First official language - English	24	38	22	10	5	0	1	62	15	863
2018	First official language - French	29	34	26	7	3	1	1	64	10	500
2017	First official language - English	26	33	23	11	6	0	1	60	17	921
2017	First official language - French	28	33	21	10	7	1	1	61	17	572

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	23	34	22	12	8	0	57	21	1150
2019	First official language - French	25	34	22	13	5	1	60	18	634
2018	First official language - English	17	33	28	14	8	1	50	22	863
2018	First official language - French	20	31	29	15	5	1	52	20	500
2017	First official language - English	19	31	22	18	9	0	50	27	920
2017	First official language - French	21	27	26	16	9	0	48	26	571

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	30	21	11	9	0	58	20	1148
2019	First official language - French	30	28	22	12	7	1	59	19	637
2018	First official language - English	24	31	23	12	9	1	55	22	861
2018	First official language - French	25	32	25	12	5	1	58	17	501
2017	First official language - English	24	30	20	14	11	1	55	25	920
2017	First official language - French	25	29	24	13	8	1	54	22	573

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	26	13	6	6	1	0	75	13	1147
2019	First official language - French	50	25	14	5	5	0	1	76	10	635

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	34	17	7	4	0	72	11	1150
2019	First official language - French	38	32	21	7	3	0	70	10	635
2018	First official language - English	27	32	23	11	6	1	59	18	859
2018	First official language - French	30	30	26	10	3	1	61	13	496
2017	First official language - English	31	32	19	11	5	1	64	16	920
2017	First official language - French	32	30	22	10	5	1	63	15	569

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	21	12	6	6	0	76	12	1148
2019	First official language - French	58	19	12	6	3	2	79	9	632
2018	First official language - English	49	23	13	8	6	1	73	14	856
2018	First official language - French	54	20	13	6	4	3	76	10	497
2017	First official language - English	53	23	12	7	5	1	76	12	923
2017	First official language - French	56	21	14	4	3	3	78	7	571

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	78	8	4	1	1	1	6	93	3	1147
2019	First official language - French	77	10	3	1	2	0	6	94	3	634
2018	First official language - English	74	12	5	1	2	0	5	91	4	861
2018	First official language - French	69	14	6	2	1	0	8	90	3	500

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	75	10	5	3	4	1	2	87	8	1145
2019	First official language - French	74	9	5	4	6	1	2	86	10	636
2018	First official language - English	72	12	6	3	4	1	3	87	7	859
2018	First official language - French	69	12	6	3	3	1	6	87	7	496
2017	First official language - English	77	10	5	4	2	0	2	89	6	928
2017	First official language - French	73	11	5	5	3	0	4	87	8	574

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	62	25	8	2	2	1	89	4	1142
2019	First official language - French	65	18	9	3	2	2	85	6	634
2018	First official language - English	60	24	10	3	3	1	85	5	863
2018	First official language - French	58	24	9	5	2	3	84	7	499
2017	First official language - English	63	25	6	3	2	1	89	4	924
2017	First official language - French	59	24	7	4	3	3	86	7	572

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	60	19	9	5	6	0	80	11	1138
2019	First official language - French	64	16	8	6	6	1	81	12	633
2018	First official language - English	55	20	11	6	6	1	76	12	857
2018	First official language - French	57	19	13	4	4	3	78	9	495
2017	First official language - English	58	21	10	6	4	1	80	10	923
2017	First official language - French	60	18	8	5	6	3	80	12	569

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	61	10	4	2	1	23	92	3	1144
2019	First official language - French	62	11	4	2	1	20	90	4	632
2018	First official language - English	54	12	5	2	1	26	90	4	849
2018	First official language - French	50	11	6	2	0	30	88	4	490
2017	First official language - English	57	11	5	2	1	25	90	4	919
2017	First official language - French	59	12	5	3	1	21	89	5	571

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	70	18	6	1	1	0	4	92	3	1140
2019	First official language - French	73	15	5	1	1	1	4	93	2	632
2018	First official language - English	62	21	8	3	1	0	5	87	4	856
2018	First official language - French	69	14	8	2	0	0	7	89	2	498
2017	First official language - English	68	18	6	1	1	0	6	92	2	920
2017	First official language - French	71	15	7	1	1	0	6	91	2	569

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	74	11	5	3	4	0	2	88	7	1145
2019	First official language - French	81	8	3	2	3	0	2	92	5	636
2018	First official language - English	72	14	5	3	3	0	3	89	6	861
2018	First official language - French	73	10	6	2	2	1	6	89	5	500
2017	First official language - English	72	12	5	3	3	0	4	88	7	924
2017	First official language - French	71	13	6	3	3	0	5	88	5	572

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	28	10	4	2	2	84	5	1142
2019	First official language - French	59	23	10	3	3	1	83	6	632
2018	First official language - English	50	28	13	5	2	1	79	8	860
2018	First official language - French	50	23	19	4	2	3	75	6	501
2017	First official language - English	53	27	11	4	3	2	82	7	920
2017	First official language - French	53	24	14	5	1	3	80	6	571

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	14	34	36	12	4	48	16	1150
2019	First official language - French	17	29	36	13	5	46	18	638
2018	First official language - English	11	31	39	14	5	42	20	872
2018	First official language - French	10	30	39	17	3	40	20	502
2017	First official language - English	9	30	39	16	6	39	22	926
2017	First official language - French	10	28	39	16	7	38	23	576

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	21	40	20	9	30	31	1139
2019	First official language - French	10	18	39	22	11	33	28	634
2018	First official language - English	10	23	42	17	7	24	33	860
2018	First official language - French	9	21	37	23	10	33	30	496
2017	First official language - English	10	22	39	21	7	28	33	922
2017	First official language - French	8	18	45	17	12	29	26	573

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	38	13	7	3	3	0	76	11	1149
2019	First official language - French	33	42	15	6	1	3	0	77	7	635
2018	First official language - English	34	38	13	8	2	4	0	75	11	868
2018	First official language - French	34	42	13	6	1	4	0	79	7	498
2017	First official language - English	32	45	11	7	4	2	0	79	10	927
2017	First official language - French	28	42	15	6	4	5	1	74	10	576

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	35	13	11	7	2	67	19	1149
2019	First official language - French	30	39	16	8	5	2	71	13	638
2018	First official language - English	28	37	14	13	6	2	66	19	869
2018	First official language - French	28	39	16	9	5	2	69	15	501
2017	First official language - English	22	39	15	15	7	2	62	23	925
2017	First official language - French	23	38	17	14	6	1	62	20	573

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	13	87	1149
2019	First official language - French	11	89	638
2017	First official language - English	14	86	927
2017	First official language - French	14	86	575
2014	First official language - English	13	87	829
2014	First official language - French	14	86	586

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	77	23	145
2019	First official language - French	84	16	67
2017	First official language - English	78	22	128
2017	First official language - French	73	27	81
2014	First official language - English	79	21	111
2014	First official language - French	80	20	81

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	30	9	9	3	3	79	12	110
2019	First official language - French	56	28	6	7	4	0	84	11	56
2017	First official language - English	53	25	9	8	2	3	80	10	100
2017	First official language - French	53	34	5	5	3	0	87	8	59
2014	First official language - English	57	28	4	6	4	0	85	10	88
2014	First official language - French	50	33	8	5	3	2	84	8	65

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	32	19	11	9	2	1	28	72	1149
2019	First official language - French	27	29	21	11	10	1	1	27	73	635
2018	First official language - English	25	30	18	14	9	2	1	26	74	868
2018	First official language - French	24	29	20	13	10	1	1	25	75	504
2017	First official language - English	28	24	22	12	9	4	1	29	71	928
2017	First official language - French	27	22	25	12	11	2	1	28	72	576

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	56	44	811
2019	First official language - French	62	38	453

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	36	64	796
2019	First official language - French	31	69	449
2018	First official language - English	26	74	618
2018	First official language - French	24	76	366

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	16	24	15	17	18	2	7	44	39	801
2019	First official language - French	20	23	19	13	14	2	8	48	30	450
2018	First official language - English	13	24	14	19	21	2	6	41	44	622
2018	First official language - French	19	24	18	13	16	2	7	47	32	368
2017	First official language - English	16	27	15	17	16	3	7	47	37	617
2017	First official language - French	13	30	15	13	18	2	9	48	35	407

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	6	13	13	22	33	3	9	22	63	803
2019	First official language - French	8	12	18	19	33	2	7	22	58	451
2018	First official language - English	3	13	12	21	42	3	7	17	70	622
2018	First official language - French	5	10	16	18	42	2	7	16	67	368
2017	First official language - English	2	10	8	18	50	4	7	13	77	619
2017	First official language - French	2	8	12	18	50	2	7	12	75	407

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	20	16	11	10	1	4	61	22	1136
2019	First official language - French	36	19	17	10	12	0	5	59	23	635
2018	First official language - English	34	20	16	10	14	1	5	58	25	870
2018	First official language - French	36	16	14	12	15	1	6	56	29	500

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 98. What is your first official language?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment