2019 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	40	3	7	2	88	9	817
2019	3 to 10 years in current department or agency	39	42	4	12	3	81	15	551
2019	11 to 20 years in current department or agency	42	42	3	11	3	84	14	200
2019	More than 20 years in current department or agency	35	52	0	13	0	87	13	23
2017	Less than 3 years in current department or agency	37	46	3	10	4	83	14	615
2017	3 to 10 years in current department or agency	34	44	6	12	4	77	16	672
2017	11 to 20 years in current department or agency	34	40	7	16	3	74	19	164
2017	More than 20 years in current department or agency	40	29	5	10	14	70	25	20
2014	Less than 3 years in current department or agency	34	47	4	12	4	81	15	412
2014	3 to 10 years in current department or agency	35	45	6	11	3	80	14	846
2014	11 to 20 years in current department or agency	35	48	7	8	3	82	11	118
2014	More than 20 years in current department or agency	39	61	0	0	0	100	0	28

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	72	17	3	5	2	89	7	817
2019	3 to 10 years in current department or agency	67	20	4	6	3	87	9	549
2019	11 to 20 years in current department or agency	65	23	6	5	1	88	6	200
2019	More than 20 years in current department or agency	65	18	9	9	0	83	9	23
2017	Less than 3 years in current department or agency	67	17	6	8	2	84	10	612
2017	3 to 10 years in current department or agency	61	20	6	8	5	82	13	671
2017	11 to 20 years in current department or agency	60	21	7	10	3	80	13	164
2017	More than 20 years in current department or agency	69	25	0	0	5	95	5	20
2014	Less than 3 years in current department or agency	63	20	7	7	2	84	10	412
2014	3 to 10 years in current department or agency	60	22	6	7	4	83	11	845
2014	11 to 20 years in current department or agency	55	33	7	3	2	88	5	118
2014	More than 20 years in current department or agency	64	28	0	7	0	93	7	28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	32	5	11	6	79	16	815
2019	3 to 10 years in current department or agency	38	33	6	13	9	72	22	548
2019	11 to 20 years in current department or agency	38	34	5	13	9	72	23	200
2019	More than 20 years in current department or agency	35	21	26	13	4	57	18	23
2017	Less than 3 years in current department or agency	44	33	6	11	5	78	16	614
2017	3 to 10 years in current department or agency	44	32	7	11	7	75	18	669
2017	11 to 20 years in current department or agency	43	29	7	13	8	72	21	164
2017	More than 20 years in current department or agency	34	46	0	5	14	81	19	20
2014	Less than 3 years in current department or agency	47	32	7	10	4	79	14	412
2014	3 to 10 years in current department or agency	41	37	7	11	4	78	15	844
2014	11 to 20 years in current department or agency	38	41	8	8	5	79	13	118
2014	More than 20 years in current department or agency	54	33	4	7	3	87	10	28

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	39	12	10	5	0	1	72	15	814
2019	3 to 10 years in current department or agency	31	40	12	11	4	0	1	72	15	547
2019	11 to 20 years in current department or agency	36	39	11	10	2	0	2	76	13	199
2019	More than 20 years in current department or agency	31	34	13	17	4	0	0	65	22	23
2018	Less than 3 years in current department or agency	25	42	13	13	4	1	1	69	18	639
2018	3 to 10 years in current department or agency	26	44	14	12	3	0	1	71	15	521
2018	11 to 20 years in current department or agency	34	41	9	11	4	0	1	76	15	176
2018	More than 20 years in current department or agency	29	48	19	0	3	0	0	77	3	21
2017	Less than 3 years in current department or agency	27	42	12	13	5	1	0	70	18	615
2017	3 to 10 years in current department or agency	30	37	14	13	5	0	1	67	19	671
2017	11 to 20 years in current department or agency	28	43	10	12	5	0	2	72	17	163
2017	More than 20 years in current department or agency	26	49	0	20	0	0	5	79	21	20
2014	Less than 3 years in current department or agency	36	35	10	11	5	0	2	73	17	409
2014	3 to 10 years in current department or agency	31	36	14	14	5	0	0	67	19	845
2014	11 to 20 years in current department or agency	29	42	16	8	2	0	3	72	11	118
2014	More than 20 years in current department or agency	61	25	0	4	7	0	4	89	11	28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	33	5	4	2	1	0	89	5	809
2019	3 to 10 years in current department or agency	52	33	8	5	2	0	0	85	7	544
2019	11 to 20 years in current department or agency	53	31	4	8	2	1	1	85	10	197
2019	More than 20 years in current department or agency	48	35	17	0	0	0	0	83	0	23
2017	Less than 3 years in current department or agency	55	32	7	4	1	0	0	88	5	614
2017	3 to 10 years in current department or agency	51	33	8	5	2	0	0	85	7	668
2017	11 to 20 years in current department or agency	50	34	8	5	2	0	1	85	7	163
2017	More than 20 years in current department or agency	28	61	11	0	0	0	0	89	0	19
2014	Less than 3 years in current department or agency	50	34	8	6	2	0	0	84	8	412
2014	3 to 10 years in current department or agency	48	36	8	5	2	0	0	85	7	846
2014	11 to 20 years in current department or agency	37	44	7	6	5	1	0	82	11	118
2014	More than 20 years in current department or agency	61	22	14	4	0	0	0	83	4	28

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	28	7	8	4	0	0	81	12	811
2019	3 to 10 years in current department or agency	44	34	8	10	5	0	0	78	14	550
2019	11 to 20 years in current department or agency	48	33	7	7	5	0	0	81	12	200
2019	More than 20 years in current department or agency	39	44	8	9	0	0	0	83	9	23
2018	Less than 3 years in current department or agency	49	31	10	6	3	0	1	81	9	639
2018	3 to 10 years in current department or agency	44	32	7	11	6	0	0	76	17	522
2018	11 to 20 years in current department or agency	53	34	7	3	3	0	0	87	6	176
2018	More than 20 years in current department or agency	47	48	4	0	0	0	0	96	0	21
2017	Less than 3 years in current department or agency	51	28	10	6	4	1	0	80	10	614
2017	3 to 10 years in current department or agency	44	33	8	10	6	0	0	76	16	669
2017	11 to 20 years in current department or agency	51	29	5	9	4	1	1	81	14	163
2017	More than 20 years in current department or agency	36	38	10	15	0	0	0	75	15	19
2014	Less than 3 years in current department or agency	47	29	10	9	4	0	1	76	14	412
2014	3 to 10 years in current department or agency	41	33	10	11	4	0	0	75	15	844
2014	11 to 20 years in current department or agency	34	40	10	10	3	1	2	76	13	117
2014	More than 20 years in current department or agency	44	39	7	4	4	0	4	86	7	28

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	37	8	7	4	80	11	814
2019	3 to 10 years in current department or agency	41	40	9	8	3	81	11	549
2019	11 to 20 years in current department or agency	46	36	9	7	2	82	9	199
2019	More than 20 years in current department or agency	39	43	13	4	0	83	4	23
2018	Less than 3 years in current department or agency	40	41	9	7	4	81	11	636
2018	3 to 10 years in current department or agency	33	46	10	9	3	79	11	521
2018	11 to 20 years in current department or agency	40	40	12	6	2	80	8	174
2018	More than 20 years in current department or agency	48	39	5	0	8	87	8	21
2017	Less than 3 years in current department or agency	35	47	9	5	4	82	9	612
2017	3 to 10 years in current department or agency	33	45	10	8	4	78	12	670
2017	11 to 20 years in current department or agency	41	37	9	8	5	78	13	163
2017	More than 20 years in current department or agency	24	61	0	10	5	85	15	20
2014	Less than 3 years in current department or agency	37	44	8	6	5	81	11	412
2014	3 to 10 years in current department or agency	29	47	11	8	4	76	13	845
2014	11 to 20 years in current department or agency	29	54	9	3	4	83	8	118
2014	More than 20 years in current department or agency	54	39	6	0	0	94	0	28

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	37	11	7	5	1	78	12	816
2019	3 to 10 years in current department or agency	35	35	12	12	6	0	70	18	550
2019	11 to 20 years in current department or agency	33	31	14	16	7	0	64	22	200
2019	More than 20 years in current department or agency	39	30	13	13	4	0	69	17	23
2018	Less than 3 years in current department or agency	39	35	12	8	5	1	75	13	637
2018	3 to 10 years in current department or agency	30	36	14	12	8	0	66	20	521
2018	11 to 20 years in current department or agency	32	33	18	10	6	0	66	16	174
2018	More than 20 years in current department or agency	34	43	11	9	3	0	77	13	21
2017	Less than 3 years in current department or agency	40	37	11	8	3	0	78	11	613
2017	3 to 10 years in current department or agency	27	38	12	14	10	0	65	23	671
2017	11 to 20 years in current department or agency	30	38	11	11	10	0	68	21	163
2017	More than 20 years in current department or agency	29	25	16	25	4	0	54	30	20
2014	Less than 3 years in current department or agency	40	35	12	8	5	0	75	13	411
2014	3 to 10 years in current department or agency	28	33	16	14	9	0	61	23	845
2014	11 to 20 years in current department or agency	30	35	12	17	6	0	65	23	118
2014	More than 20 years in current department or agency	36	43	6	14	0	0	79	14	28

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	36	11	13	5	71	19	812
2019	3 to 10 years in current department or agency	33	43	8	11	5	76	16	550
2019	11 to 20 years in current department or agency	35	39	7	14	6	73	19	199
2019	More than 20 years in current department or agency	30	44	9	18	0	74	18	23
2018	Less than 3 years in current department or agency	33	37	12	12	5	70	18	637
2018	3 to 10 years in current department or agency	27	43	15	10	6	70	16	523
2018	11 to 20 years in current department or agency	35	39	11	11	5	74	16	174
2018	More than 20 years in current department or agency	30	52	6	5	8	81	13	20
2017	Less than 3 years in current department or agency	30	40	14	12	4	70	16	610
2017	3 to 10 years in current department or agency	29	37	14	13	7	66	20	670
2017	11 to 20 years in current department or agency	30	41	10	12	7	71	19	163
2017	More than 20 years in current department or agency	30	35	15	0	20	65	20	20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	34	7	5	3	0	85	8	812
2019	3 to 10 years in current department or agency	52	32	8	5	2	0	85	7	544
2019	11 to 20 years in current department or agency	51	31	8	8	1	0	82	10	199
2019	More than 20 years in current department or agency	39	39	9	13	0	0	78	13	23
2018	Less than 3 years in current department or agency	55	33	5	4	2	0	89	6	636
2018	3 to 10 years in current department or agency	47	41	6	4	2	0	88	5	522
2018	11 to 20 years in current department or agency	51	39	5	4	1	0	90	5	173
2018	More than 20 years in current department or agency	40	41	10	0	8	0	81	8	20
2017	Less than 3 years in current department or agency	47	39	7	5	2	0	86	7	613
2017	3 to 10 years in current department or agency	43	38	9	6	4	0	82	9	669
2017	11 to 20 years in current department or agency	43	36	13	4	4	0	79	8	162
2017	More than 20 years in current department or agency	49	36	0	15	0	0	85	15	20
2014	Less than 3 years in current department or agency	48	39	8	3	2	0	87	5	412
2014	3 to 10 years in current department or agency	45	39	9	5	2	0	84	7	845
2014	11 to 20 years in current department or agency	48	37	8	4	3	1	85	7	118
2014	More than 20 years in current department or agency	65	28	7	0	0	0	93	0	28

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	32	9	6	5	80	11	815
2019	3 to 10 years in current department or agency	36	37	10	12	6	73	17	548
2019	11 to 20 years in current department or agency	40	33	8	12	8	73	20	200
2019	More than 20 years in current department or agency	30	48	9	9	4	78	13	23
2018	Less than 3 years in current department or agency	43	35	9	9	3	78	13	637
2018	3 to 10 years in current department or agency	34	38	12	9	7	72	16	521
2018	11 to 20 years in current department or agency	38	36	11	10	6	73	16	171
2018	More than 20 years in current department or agency	33	48	5	5	8	82	13	21
2017	Less than 3 years in current department or agency	42	39	10	6	4	80	10	613
2017	3 to 10 years in current department or agency	31	36	12	12	9	67	21	671
2017	11 to 20 years in current department or agency	31	39	9	11	11	69	22	163
2017	More than 20 years in current department or agency	19	41	15	10	15	60	25	20

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	34	10	4	2	85	6	810
2019	3 to 10 years in current department or agency	56	33	7	2	2	89	4	543
2019	11 to 20 years in current department or agency	55	34	7	3	0	90	3	198
2019	More than 20 years in current department or agency	50	41	4	5	0	91	5	22
2018	Less than 3 years in current department or agency	50	36	9	3	2	86	5	633
2018	3 to 10 years in current department or agency	51	35	9	4	2	86	5	516
2018	11 to 20 years in current department or agency	56	32	8	3	1	88	3	173
2018	More than 20 years in current department or agency	72	21	4	0	3	92	3	21
2017	Less than 3 years in current department or agency	50	38	8	4	1	87	5	613
2017	3 to 10 years in current department or agency	52	35	9	3	1	87	4	672
2017	11 to 20 years in current department or agency	56	32	4	4	3	88	8	162
2017	More than 20 years in current department or agency	33	56	0	10	0	90	10	20
2014	Less than 3 years in current department or agency	63	26	6	3	1	89	4	412
2014	3 to 10 years in current department or agency	60	28	8	3	2	88	4	844
2014	11 to 20 years in current department or agency	59	33	6	1	2	92	2	118
2014	More than 20 years in current department or agency	75	22	3	0	0	97	0	28

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	36	10	7	4	0	79	11	808
2019	3 to 10 years in current department or agency	39	37	10	10	4	0	76	14	546
2019	11 to 20 years in current department or agency	40	32	14	8	6	0	72	14	198
2019	More than 20 years in current department or agency	31	48	17	4	0	0	78	4	23
2018	Less than 3 years in current department or agency	43	34	9	9	4	1	78	13	633
2018	3 to 10 years in current department or agency	34	42	10	10	5	0	75	15	517
2018	11 to 20 years in current department or agency	39	40	9	6	5	0	80	11	172
2018	More than 20 years in current department or agency	24	54	14	4	3	0	78	8	21
2017	Less than 3 years in current department or agency	37	41	10	8	3	0	79	11	614
2017	3 to 10 years in current department or agency	35	36	10	13	6	0	71	19	672
2017	11 to 20 years in current department or agency	33	32	13	13	8	0	66	21	161
2017	More than 20 years in current department or agency	14	55	5	10	15	0	70	25	20
2014	Less than 3 years in current department or agency	38	40	9	9	3	0	78	12	412
2014	3 to 10 years in current department or agency	28	42	11	12	7	0	70	19	846
2014	11 to 20 years in current department or agency	25	44	10	17	4	0	69	21	117
2014	More than 20 years in current department or agency	41	37	14	4	4	0	78	8	27

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	31	13	5	4	0	78	9	813
2019	3 to 10 years in current department or agency	41	36	11	8	3	0	77	12	548
2019	11 to 20 years in current department or agency	39	28	19	7	7	0	67	14	199
2019	More than 20 years in current department or agency	31	43	22	0	4	0	74	4	23
2018	Less than 3 years in current department or agency	46	33	9	7	4	1	80	11	633
2018	3 to 10 years in current department or agency	38	34	13	10	4	0	73	14	516
2018	11 to 20 years in current department or agency	43	35	10	7	6	0	78	12	171
2018	More than 20 years in current department or agency	29	53	4	10	3	0	82	13	21
2017	Less than 3 years in current department or agency	42	37	10	7	4	0	79	10	611
2017	3 to 10 years in current department or agency	36	35	12	10	7	0	71	17	672
2017	11 to 20 years in current department or agency	40	31	8	12	9	0	71	21	162
2017	More than 20 years in current department or agency	20	56	5	10	10	0	75	20	20
2014	Less than 3 years in current department or agency	47	30	10	9	4	0	77	13	411
2014	3 to 10 years in current department or agency	32	36	14	10	7	0	68	17	846
2014	11 to 20 years in current department or agency	26	49	15	7	3	0	75	10	117
2014	More than 20 years in current department or agency	43	39	18	0	0	0	82	0	28

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	37	8	8	3	0	0	81	11	808
2019	3 to 10 years in current department or agency	35	43	10	8	4	1	0	78	12	538
2019	11 to 20 years in current department or agency	33	39	14	10	4	0	1	73	13	194
2019	More than 20 years in current department or agency	37	36	9	18	0	0	0	72	18	22
2018	Less than 3 years in current department or agency	40	35	11	9	4	0	0	76	13	636
2018	3 to 10 years in current department or agency	36	38	11	10	5	0	0	74	15	519
2018	11 to 20 years in current department or agency	39	39	10	9	3	0	0	77	13	172
2018	More than 20 years in current department or agency	26	50	21	0	4	0	0	76	4	20
2017	Less than 3 years in current department or agency	39	39	11	8	3	0	1	78	11	614
2017	3 to 10 years in current department or agency	34	37	13	10	5	0	0	72	15	671
2017	11 to 20 years in current department or agency	37	36	12	8	6	0	1	74	14	162
2017	More than 20 years in current department or agency	20	38	16	21	5	0	0	58	26	19
2014	Less than 3 years in current department or agency	44	34	11	6	4	0	2	80	9	412
2014	3 to 10 years in current department or agency	33	36	15	10	5	0	0	70	15	845
2014	11 to 20 years in current department or agency	29	48	7	10	4	0	1	78	15	116
2014	More than 20 years in current department or agency	43	35	11	11	0	0	0	78	11	28

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	33	8	6	3	0	82	9	816
2019	3 to 10 years in current department or agency	43	38	8	8	2	0	81	10	551
2019	11 to 20 years in current department or agency	48	35	12	4	2	0	83	5	199
2019	More than 20 years in current department or agency	35	52	5	0	4	5	91	4	23
2018	Less than 3 years in current department or agency	45	37	9	6	4	0	82	9	635
2018	3 to 10 years in current department or agency	40	38	12	7	3	0	77	10	520
2018	11 to 20 years in current department or agency	43	39	11	4	2	0	82	6	173
2018	More than 20 years in current department or agency	43	43	10	0	3	0	87	3	21
2017	Less than 3 years in current department or agency	43	40	8	6	2	0	83	9	613
2017	3 to 10 years in current department or agency	39	40	11	7	3	0	79	10	666
2017	11 to 20 years in current department or agency	45	37	8	6	4	0	82	10	161
2017	More than 20 years in current department or agency	24	61	5	10	0	0	85	10	20
2014	Less than 3 years in current department or agency	45	37	8	6	3	0	82	9	412
2014	3 to 10 years in current department or agency	38	40	11	6	4	0	79	10	844
2014	11 to 20 years in current department or agency	37	47	9	5	2	0	84	7	117
2014	More than 20 years in current department or agency	65	16	14	4	0	0	81	4	28

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	29	21	9	5	1	0	65	14	816
2019	3 to 10 years in current department or agency	23	34	22	13	9	0	0	57	22	548
2019	11 to 20 years in current department or agency	23	33	28	9	7	0	0	56	15	196
2019	More than 20 years in current department or agency	26	39	13	9	9	0	4	68	19	23
2018	Less than 3 years in current department or agency	30	34	18	11	7	1	0	64	18	639
2018	3 to 10 years in current department or agency	22	32	24	15	8	0	0	53	22	523
2018	11 to 20 years in current department or agency	29	34	17	14	5	0	1	64	19	176
2018	More than 20 years in current department or agency	34	35	19	13	0	0	0	68	13	21
2017	Less than 3 years in current department or agency	31	36	17	10	5	0	0	67	15	615
2017	3 to 10 years in current department or agency	24	37	21	11	5	0	0	62	17	672
2017	11 to 20 years in current department or agency	22	43	18	9	7	0	1	66	16	164
2017	More than 20 years in current department or agency	36	19	25	4	9	0	5	59	15	20
2014	Less than 3 years in current department or agency	34	35	17	10	3	0	0	69	14	412
2014	3 to 10 years in current department or agency	26	41	19	8	5	0	0	68	13	846
2014	11 to 20 years in current department or agency	29	36	20	9	6	0	0	65	15	118
2014	More than 20 years in current department or agency	49	25	14	7	0	0	4	77	8	28

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	22	35	22	8	1	1	31	33	814
2019	3 to 10 years in current department or agency	16	26	35	16	6	0	1	23	42	551
2019	11 to 20 years in current department or agency	11	33	38	12	4	0	1	17	45	200
2019	More than 20 years in current department or agency	4	26	35	30	0	0	4	32	31	23
2018	Less than 3 years in current department or agency	10	25	35	22	6	1	2	28	36	637
2018	3 to 10 years in current department or agency	13	30	37	14	5	0	0	19	43	523
2018	11 to 20 years in current department or agency	11	33	38	14	4	0	1	18	44	175
2018	More than 20 years in current department or agency	4	20	35	37	5	0	0	41	23	20
2017	Less than 3 years in current department or agency	11	26	32	20	9	1	2	29	38	614
2017	3 to 10 years in current department or agency	15	26	39	12	6	0	2	18	42	668
2017	11 to 20 years in current department or agency	13	32	35	17	2	0	1	19	46	162
2017	More than 20 years in current department or agency	20	20	34	21	5	0	0	26	40	20
2014	Less than 3 years in current department or agency	10	20	38	19	8	1	4	29	32	411
2014	3 to 10 years in current department or agency	10	26	41	15	6	0	1	21	37	844
2014	11 to 20 years in current department or agency	8	31	45	11	3	0	1	14	40	118
2014	More than 20 years in current department or agency	7	18	53	12	6	0	4	18	26	28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	13	26	30	19	3	1	51	22	813
2019	3 to 10 years in current department or agency	8	16	30	30	15	1	1	45	24	549
2019	11 to 20 years in current department or agency	7	16	34	26	13	0	4	41	24	199
2019	More than 20 years in current department or agency	4	8	35	31	8	4	8	45	15	23
2018	Less than 3 years in current department or agency	8	14	25	31	17	3	3	50	23	635
2018	3 to 10 years in current department or agency	7	18	32	30	10	1	1	41	26	519
2018	11 to 20 years in current department or agency	7	18	32	25	12	2	4	39	27	175
2018	More than 20 years in current department or agency	0	11	20	55	10	5	0	68	11	20
2017	Less than 3 years in current department or agency	6	16	22	29	20	3	4	53	24	610
2017	3 to 10 years in current department or agency	8	17	30	27	12	2	4	41	27	667
2017	11 to 20 years in current department or agency	10	14	29	26	15	3	4	44	25	161
2017	More than 20 years in current department or agency	10	11	36	16	27	0	0	43	21	19
2014	Less than 3 years in current department or agency	5	13	21	29	22	5	5	57	20	412
2014	3 to 10 years in current department or agency	7	16	28	32	12	2	3	47	24	844
2014	11 to 20 years in current department or agency	5	20	33	28	9	2	4	39	26	117
2014	More than 20 years in current department or agency	11	18	32	26	7	4	4	35	31	28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	20	30	24	12	1	1	37	33	814
2019	3 to 10 years in current department or agency	20	20	30	19	9	0	2	28	41	551
2019	11 to 20 years in current department or agency	16	24	38	13	6	1	2	20	42	200
2019	More than 20 years in current department or agency	17	25	31	17	4	0	4	23	45	23
2018	Less than 3 years in current department or agency	16	19	29	19	11	2	3	32	37	634
2018	3 to 10 years in current department or agency	20	22	31	19	7	0	1	26	43	522
2018	11 to 20 years in current department or agency	12	29	34	16	7	0	2	24	41	175
2018	More than 20 years in current department or agency	14	16	33	27	5	5	0	33	32	20
2017	Less than 3 years in current department or agency	14	19	30	22	10	2	3	33	35	609
2017	3 to 10 years in current department or agency	18	26	30	17	7	1	2	25	45	668
2017	11 to 20 years in current department or agency	18	35	25	15	5	1	1	20	54	162
2017	More than 20 years in current department or agency	25	26	24	9	10	5	0	20	54	20
2014	Less than 3 years in current department or agency	19	18	30	18	10	2	2	29	39	412
2014	3 to 10 years in current department or agency	20	27	29	15	7	0	2	23	48	845
2014	11 to 20 years in current department or agency	19	25	34	16	3	2	3	19	46	116
2014	More than 20 years in current department or agency	15	24	32	23	7	0	0	30	38	28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	17	34	24	12	1	1	36	29	816
2019	3 to 10 years in current department or agency	17	27	32	16	7	0	1	23	44	550
2019	11 to 20 years in current department or agency	14	31	38	13	3	0	2	16	45	200
2019	More than 20 years in current department or agency	17	13	43	18	4	0	4	23	32	23
2018	Less than 3 years in current department or agency	11	19	35	23	10	1	2	33	30	631
2018	3 to 10 years in current department or agency	16	25	38	15	4	0	1	20	42	516
2018	11 to 20 years in current department or agency	10	29	38	16	6	0	1	22	40	173
2018	More than 20 years in current department or agency	18	10	45	12	5	5	6	19	31	20
2017	Less than 3 years in current department or agency	10	17	33	24	13	1	2	38	28	613
2017	3 to 10 years in current department or agency	14	26	40	14	5	0	1	20	40	665
2017	11 to 20 years in current department or agency	16	30	32	16	4	1	1	20	48	160
2017	More than 20 years in current department or agency	14	15	29	26	10	5	0	38	31	20
2014	Less than 3 years in current department or agency	7	17	37	25	11	1	3	37	24	410
2014	3 to 10 years in current department or agency	12	23	40	19	6	0	1	25	35	843
2014	11 to 20 years in current department or agency	10	29	45	11	2	1	2	13	40	115
2014	More than 20 years in current department or agency	11	28	18	36	7	0	0	43	39	28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	20	27	23	14	2	3	39	33	815
2019	3 to 10 years in current department or agency	21	25	26	16	9	1	2	26	47	549
2019	11 to 20 years in current department or agency	20	29	30	14	3	1	4	19	50	200
2019	More than 20 years in current department or agency	26	30	18	18	4	0	4	23	59	23
2018	Less than 3 years in current department or agency	12	22	26	22	11	3	3	35	37	637
2018	3 to 10 years in current department or agency	24	30	25	15	4	0	1	19	55	521
2018	11 to 20 years in current department or agency	22	29	28	13	6	0	1	20	52	174
2018	More than 20 years in current department or agency	8	26	39	27	0	0	0	27	34	20
2017	Less than 3 years in current department or agency	15	24	24	20	11	2	5	33	41	611
2017	3 to 10 years in current department or agency	23	30	27	11	7	0	2	18	54	670
2017	11 to 20 years in current department or agency	22	31	28	12	4	1	2	16	54	161
2017	More than 20 years in current department or agency	24	31	15	10	21	0	0	31	54	20
2014	Less than 3 years in current department or agency	11	20	26	24	10	3	6	37	34	412
2014	3 to 10 years in current department or agency	16	29	29	15	8	1	2	24	47	843
2014	11 to 20 years in current department or agency	18	31	29	13	6	0	4	19	50	118
2014	More than 20 years in current department or agency	11	28	33	18	10	0	0	28	39	28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	16	25	24	16	4	2	43	30	812
2019	3 to 10 years in current department or agency	14	18	30	23	13	1	1	36	33	551
2019	11 to 20 years in current department or agency	15	18	40	17	8	1	1	26	34	198
2019	More than 20 years in current department or agency	4	21	21	32	17	0	4	51	27	23
2018	Less than 3 years in current department or agency	13	21	28	20	11	4	3	34	36	636
2018	3 to 10 years in current department or agency	14	25	28	24	6	1	1	31	40	518
2018	11 to 20 years in current department or agency	13	26	34	18	6	0	3	25	40	170
2018	More than 20 years in current department or agency	9	6	48	27	5	5	0	34	15	20
2017	Less than 3 years in current department or agency	9	18	31	20	14	4	4	37	29	612
2017	3 to 10 years in current department or agency	14	21	32	20	9	1	3	30	37	666
2017	11 to 20 years in current department or agency	11	24	30	17	11	4	2	29	38	161
2017	More than 20 years in current department or agency	14	5	39	21	20	0	0	41	20	20
2014	Less than 3 years in current department or agency	9	11	29	25	15	5	6	45	22	410
2014	3 to 10 years in current department or agency	9	17	31	27	12	1	4	41	27	845
2014	11 to 20 years in current department or agency	5	21	36	24	8	2	3	35	27	117
2014	More than 20 years in current department or agency	14	22	29	19	6	3	7	28	40	28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	18	36	19	13	1	1	33	31	814
2019	3 to 10 years in current department or agency	17	22	33	19	9	0	1	28	39	549
2019	11 to 20 years in current department or agency	10	30	39	15	5	0	1	20	41	200
2019	More than 20 years in current department or agency	13	22	30	22	4	4	4	29	38	23
2018	Less than 3 years in current department or agency	13	23	31	19	9	4	2	29	38	633
2018	3 to 10 years in current department or agency	15	27	35	16	6	1	1	22	43	521
2018	11 to 20 years in current department or agency	11	29	36	15	6	1	1	22	41	174
2018	More than 20 years in current department or agency	0	33	26	27	10	5	0	38	34	20
2017	Less than 3 years in current department or agency	13	17	36	19	9	3	3	31	31	610
2017	3 to 10 years in current department or agency	16	24	31	17	7	2	2	26	42	669
2017	11 to 20 years in current department or agency	17	27	39	9	6	1	1	16	44	162
2017	More than 20 years in current department or agency	16	19	39	7	20	0	0	26	35	20
2014	Less than 3 years in current department or agency	11	20	36	17	11	2	3	29	33	412
2014	3 to 10 years in current department or agency	16	22	35	17	6	1	2	24	39	845
2014	11 to 20 years in current department or agency	12	26	37	18	2	2	4	21	41	118
2014	More than 20 years in current department or agency	15	24	42	12	0	4	4	13	42	28

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	25	35	18	10	0	1	29	36	815
2019	3 to 10 years in current department or agency	19	32	29	12	7	0	0	19	52	549
2019	11 to 20 years in current department or agency	16	33	32	15	4	1	0	19	49	200
2019	More than 20 years in current department or agency	13	30	43	5	5	0	4	10	45	23

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	75	15	5	3	1	0	1	90	5	816
2019	3 to 10 years in current department or agency	74	18	3	3	1	0	0	92	5	549
2019	11 to 20 years in current department or agency	68	21	5	5	1	1	0	89	6	198
2019	More than 20 years in current department or agency	65	30	5	0	0	0	0	95	0	23
2017	Less than 3 years in current department or agency	71	17	5	5	1	0	0	89	6	613
2017	3 to 10 years in current department or agency	70	20	4	4	2	0	0	90	6	671
2017	11 to 20 years in current department or agency	70	19	6	5	1	0	0	89	5	164
2017	More than 20 years in current department or agency	69	26	5	0	0	0	0	95	0	20
2014	Less than 3 years in current department or agency	76	15	2	3	2	0	0	92	6	412
2014	3 to 10 years in current department or agency	73	17	4	4	1	0	0	90	6	845
2014	11 to 20 years in current department or agency	69	24	3	3	0	0	1	93	3	118
2014	More than 20 years in current department or agency	75	15	7	4	0	0	0	90	4	28

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	25	11	7	5	8	5	72	15	811
2019	3 to 10 years in current department or agency	33	33	13	8	6	4	3	71	15	552
2019	11 to 20 years in current department or agency	34	29	14	8	6	6	3	69	15	198
2019	More than 20 years in current department or agency	39	31	26	0	0	4	0	73	0	23
2018	Less than 3 years in current department or agency	31	27	13	7	6	11	6	69	16	639
2018	3 to 10 years in current department or agency	26	33	15	10	9	4	3	63	20	523
2018	11 to 20 years in current department or agency	27	36	15	10	6	3	3	67	17	176
2018	More than 20 years in current department or agency	37	44	9	0	4	5	0	85	5	21
2017	Less than 3 years in current department or agency	35	27	12	8	4	8	7	72	14	614
2017	3 to 10 years in current department or agency	29	30	15	10	9	3	4	64	21	670
2017	11 to 20 years in current department or agency	31	26	19	10	10	2	2	60	21	164
2017	More than 20 years in current department or agency	30	26	19	5	10	5	5	61	17	20
2014	Less than 3 years in current department or agency	39	26	11	6	4	6	8	75	12	412
2014	3 to 10 years in current department or agency	31	31	14	9	10	3	2	65	20	846
2014	11 to 20 years in current department or agency	33	33	14	12	7	2	1	67	19	117
2014	More than 20 years in current department or agency	43	21	21	4	7	3	0	66	12	28

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	28	6	7	4	1	0	83	11	815
2019	3 to 10 years in current department or agency	50	30	9	7	4	0	0	80	11	550
2019	11 to 20 years in current department or agency	51	28	8	7	6	0	0	79	13	198
2019	More than 20 years in current department or agency	57	26	9	4	4	0	0	83	8	23
2018	Less than 3 years in current department or agency	51	26	7	10	4	1	0	78	15	637
2018	3 to 10 years in current department or agency	42	32	9	10	7	0	0	74	17	522
2018	11 to 20 years in current department or agency	50	32	5	4	9	0	0	82	13	176
2018	More than 20 years in current department or agency	33	44	5	10	8	0	0	77	18	21
2017	Less than 3 years in current department or agency	51	28	8	9	4	0	0	80	13	613
2017	3 to 10 years in current department or agency	44	28	9	10	8	0	0	73	18	671
2017	11 to 20 years in current department or agency	50	27	6	8	9	1	0	77	17	164
2017	More than 20 years in current department or agency	39	30	15	10	5	0	0	70	15	20
2014	Less than 3 years in current department or agency	56	26	7	7	3	1	0	83	10	412
2014	3 to 10 years in current department or agency	44	27	10	9	9	1	0	71	18	846
2014	11 to 20 years in current department or agency	47	30	8	7	6	1	1	79	13	118
2014	More than 20 years in current department or agency	54	23	13	3	7	0	0	77	10	28

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	26	5	6	2	0	0	87	8	815
2019	3 to 10 years in current department or agency	59	28	4	6	2	0	0	87	9	552
2019	11 to 20 years in current department or agency	52	33	9	4	1	1	0	86	5	199
2019	More than 20 years in current department or agency	65	22	9	4	0	0	0	87	4	23
2018	Less than 3 years in current department or agency	59	30	5	4	2	0	0	88	6	636
2018	3 to 10 years in current department or agency	48	36	6	6	3	0	0	85	10	523
2018	11 to 20 years in current department or agency	49	37	7	5	2	0	1	86	7	175
2018	More than 20 years in current department or agency	38	47	11	0	4	0	0	85	4	21
2017	Less than 3 years in current department or agency	56	33	4	5	1	0	0	89	6	611
2017	3 to 10 years in current department or agency	48	36	7	7	3	0	0	84	10	672
2017	11 to 20 years in current department or agency	50	33	9	6	3	0	0	83	9	164
2017	More than 20 years in current department or agency	46	29	14	5	5	0	0	75	10	20
2014	Less than 3 years in current department or agency	55	32	6	4	2	0	0	88	7	411
2014	3 to 10 years in current department or agency	48	37	5	7	2	0	0	85	9	846
2014	11 to 20 years in current department or agency	47	35	9	5	3	0	0	82	8	118
2014	More than 20 years in current department or agency	50	22	25	0	4	0	0	72	4	28

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	31	7	4	2	0	0	87	6	813
2019	3 to 10 years in current department or agency	50	36	6	5	1	1	0	87	6	550
2019	11 to 20 years in current department or agency	46	38	9	4	2	0	1	85	6	199
2019	More than 20 years in current department or agency	53	30	9	4	0	4	0	86	4	23
2018	Less than 3 years in current department or agency	49	36	7	4	2	1	0	87	6	636
2018	3 to 10 years in current department or agency	44	39	10	5	2	0	0	83	7	523
2018	11 to 20 years in current department or agency	50	35	8	4	2	0	0	85	7	175
2018	More than 20 years in current department or agency	39	35	17	0	8	0	0	75	8	20

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	22	7	4	2	1	1	87	5	818
2019	3 to 10 years in current department or agency	64	19	9	3	2	1	1	85	5	553
2019	11 to 20 years in current department or agency	58	21	11	3	4	2	2	82	7	199
2019	More than 20 years in current department or agency	48	35	13	0	0	4	0	87	0	23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	29	10	6	4	1	0	79	11	813
2019	3 to 10 years in current department or agency	45	28	11	10	4	1	0	74	15	552
2019	11 to 20 years in current department or agency	44	26	10	7	11	1	2	72	18	198
2019	More than 20 years in current department or agency	52	26	13	9	0	0	0	78	9	23
2018	Less than 3 years in current department or agency	45	31	10	8	4	1	1	78	12	632
2018	3 to 10 years in current department or agency	40	31	12	10	6	1	1	72	16	515
2018	11 to 20 years in current department or agency	48	29	11	6	4	2	0	78	10	171
2018	More than 20 years in current department or agency	42	43	10	4	0	0	0	85	4	21
2017	Less than 3 years in current department or agency	48	31	11	6	4	1	0	79	10	613
2017	3 to 10 years in current department or agency	39	34	10	10	7	0	0	73	16	672
2017	11 to 20 years in current department or agency	42	37	11	6	4	0	0	79	10	164
2017	More than 20 years in current department or agency	39	27	9	25	0	0	0	65	25	20
2014	Less than 3 years in current department or agency	46	32	8	7	4	1	1	80	12	411
2014	3 to 10 years in current department or agency	38	34	11	10	6	0	0	73	16	846
2014	11 to 20 years in current department or agency	40	32	13	10	4	0	0	72	15	118
2014	More than 20 years in current department or agency	58	28	11	4	0	0	0	86	4	28

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	21	8	5	3	2	1	84	8	813
2019	3 to 10 years in current department or agency	53	26	10	5	4	1	1	80	9	550
2019	11 to 20 years in current department or agency	57	22	10	4	5	2	0	80	10	199
2019	More than 20 years in current department or agency	65	22	8	5	0	0	0	87	5	23
2018	Less than 3 years in current department or agency	56	28	7	4	3	2	0	85	7	631
2018	3 to 10 years in current department or agency	47	28	10	7	5	3	0	77	13	515
2018	11 to 20 years in current department or agency	56	24	10	4	4	2	0	82	8	173
2018	More than 20 years in current department or agency	57	18	16	4	0	5	0	79	5	21
2017	Less than 3 years in current department or agency	54	28	8	5	3	2	1	84	8	614
2017	3 to 10 years in current department or agency	45	27	11	7	7	2	1	74	15	672
2017	11 to 20 years in current department or agency	50	30	12	4	4	1	0	81	7	164
2017	More than 20 years in current department or agency	43	16	25	15	0	0	0	60	15	20
2014	Less than 3 years in current department or agency	57	25	7	5	4	3	0	84	8	412
2014	3 to 10 years in current department or agency	46	26	13	7	5	2	1	75	12	846
2014	11 to 20 years in current department or agency	41	31	16	7	3	2	0	74	10	117
2014	More than 20 years in current department or agency	65	21	14	0	0	0	0	86	0	28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	28	8	7	4	1	1	81	11	817
2019	3 to 10 years in current department or agency	50	31	7	7	4	1	1	82	11	549
2019	11 to 20 years in current department or agency	52	27	8	6	7	2	0	80	12	200
2019	More than 20 years in current department or agency	52	30	4	13	0	0	0	83	13	23
2018	Less than 3 years in current department or agency	51	30	7	6	5	0	0	82	11	631
2018	3 to 10 years in current department or agency	45	30	10	9	5	1	0	75	14	511
2018	11 to 20 years in current department or agency	54	26	13	3	3	1	0	81	6	174
2018	More than 20 years in current department or agency	51	25	5	9	4	5	0	80	14	21
2017	Less than 3 years in current department or agency	50	30	9	7	3	1	0	81	10	612
2017	3 to 10 years in current department or agency	44	32	8	10	5	0	0	77	15	671
2017	11 to 20 years in current department or agency	48	34	10	6	3	0	0	81	9	164
2017	More than 20 years in current department or agency	34	30	15	20	0	0	0	65	20	20
2014	Less than 3 years in current department or agency	54	28	8	6	3	0	0	83	9	412
2014	3 to 10 years in current department or agency	42	31	11	11	5	0	1	73	16	846
2014	11 to 20 years in current department or agency	38	36	8	14	4	0	0	74	18	118
2014	More than 20 years in current department or agency	57	25	11	0	4	4	0	85	4	28

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	87	7	2	2	1	0	1	95	3	816
2019	3 to 10 years in current department or agency	84	10	2	1	1	0	1	95	2	549
2019	11 to 20 years in current department or agency	83	9	4	2	1	1	1	93	3	200
2019	More than 20 years in current department or agency	69	31	0	0	0	0	0	100	0	23
2017	Less than 3 years in current department or agency	83	10	3	2	1	0	1	94	3	613
2017	3 to 10 years in current department or agency	80	13	3	2	1	0	0	93	4	668
2017	11 to 20 years in current department or agency	80	12	5	1	2	0	0	93	2	164
2017	More than 20 years in current department or agency	85	15	0	0	0	0	0	100	0	20
2014	Less than 3 years in current department or agency	86	9	2	2	0	0	0	95	3	412
2014	3 to 10 years in current department or agency	81	13	3	2	1	0	0	94	3	846
2014	11 to 20 years in current department or agency	78	15	2	2	3	0	0	93	5	118
2014	More than 20 years in current department or agency	85	8	3	4	0	0	0	93	4	28

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	17	5	5	3	1	2	86	9	814
2019	3 to 10 years in current department or agency	64	20	6	5	2	2	1	87	7	547
2019	11 to 20 years in current department or agency	64	21	4	3	5	1	2	88	8	198
2019	More than 20 years in current department or agency	78	5	8	9	0	0	0	83	9	23
2017	Less than 3 years in current department or agency	55	22	7	5	3	4	4	84	9	611
2017	3 to 10 years in current department or agency	54	23	6	7	6	2	3	80	13	671
2017	11 to 20 years in current department or agency	53	29	7	4	3	0	4	85	8	163
2017	More than 20 years in current department or agency	39	24	5	22	5	0	4	66	28	20
2014	Less than 3 years in current department or agency	50	19	6	6	3	6	10	82	11	411
2014	3 to 10 years in current department or agency	51	25	7	6	5	2	4	81	12	844
2014	11 to 20 years in current department or agency	47	30	10	5	2	1	5	82	7	118
2014	More than 20 years in current department or agency	54	32	4	0	4	7	0	92	4	28

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	71	17	6	3	2	1	89	5	815
2019	3 to 10 years in current department or agency	66	18	8	4	3	1	85	7	552
2019	11 to 20 years in current department or agency	62	17	12	4	4	2	81	8	200
2019	More than 20 years in current department or agency	61	26	9	4	0	0	86	4	23
2018	Less than 3 years in current department or agency	66	21	5	3	4	1	88	7	633
2018	3 to 10 years in current department or agency	55	24	9	6	4	1	80	10	512
2018	11 to 20 years in current department or agency	65	16	10	4	3	1	83	7	174
2018	More than 20 years in current department or agency	71	15	5	0	4	5	90	5	21
2017	Less than 3 years in current department or agency	64	21	8	4	1	1	86	6	612
2017	3 to 10 years in current department or agency	56	21	11	6	5	2	78	11	671
2017	11 to 20 years in current department or agency	60	21	13	1	5	1	81	6	164
2017	More than 20 years in current department or agency	39	36	10	10	4	0	75	15	20

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	23	6	6	5	0	0	83	11	815
2019	3 to 10 years in current department or agency	52	28	9	7	4	0	0	80	12	553
2019	11 to 20 years in current department or agency	55	25	6	8	5	0	1	81	13	199
2019	More than 20 years in current department or agency	56	30	0	13	0	0	0	87	13	23
2018	Less than 3 years in current department or agency	54	26	10	5	5	1	0	80	10	631
2018	3 to 10 years in current department or agency	46	29	10	9	6	0	0	75	15	513
2018	11 to 20 years in current department or agency	59	18	15	4	3	2	0	78	7	174
2018	More than 20 years in current department or agency	57	29	0	5	4	5	0	90	10	21
2017	Less than 3 years in current department or agency	56	27	7	7	3	0	0	83	10	612
2017	3 to 10 years in current department or agency	48	27	10	9	6	0	0	75	15	672
2017	11 to 20 years in current department or agency	52	26	13	3	5	1	0	79	8	163
2017	More than 20 years in current department or agency	34	36	10	10	5	0	5	74	16	20
2014	Less than 3 years in current department or agency	58	25	6	6	4	0	0	83	11	411
2014	3 to 10 years in current department or agency	47	28	11	8	6	0	0	76	14	845
2014	11 to 20 years in current department or agency	47	29	11	8	5	0	0	76	13	118
2014	More than 20 years in current department or agency	72	18	10	0	0	0	0	90	0	28

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	40	9	12	2	3	2	76	15	207
2019	3 to 10 years in current department or agency	22	45	18	9	4	1	1	68	13	205
2019	11 to 20 years in current department or agency	26	55	8	5	4	1	1	83	9	77
2019	More than 20 years in current department or agency	30	40	20	10	0	0	0	70	10	10

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	32	9	5	4	6	81	10	816
2019	3 to 10 years in current department or agency	33	38	10	9	6	4	73	16	549
2019	11 to 20 years in current department or agency	27	37	14	10	8	4	67	19	197
2019	More than 20 years in current department or agency	26	31	31	0	4	8	62	4	23
2018	Less than 3 years in current department or agency	41	33	10	6	3	7	80	10	633
2018	3 to 10 years in current department or agency	28	38	14	12	5	4	68	17	524
2018	11 to 20 years in current department or agency	28	37	15	11	6	3	67	17	175
2018	More than 20 years in current department or agency	33	29	18	4	0	15	73	5	21
2017	Less than 3 years in current department or agency	43	31	10	7	3	6	79	10	614
2017	3 to 10 years in current department or agency	27	35	14	12	9	4	64	21	672
2017	11 to 20 years in current department or agency	26	36	17	10	6	5	65	17	164
2017	More than 20 years in current department or agency	20	40	10	10	0	19	74	13	20
2014	Less than 3 years in current department or agency	43	32	9	5	3	8	82	8	412
2014	3 to 10 years in current department or agency	27	38	15	9	6	5	69	16	845
2014	11 to 20 years in current department or agency	26	42	11	10	4	7	73	15	118
2014	More than 20 years in current department or agency	36	47	7	4	0	7	89	4	28

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	35	11	6	5	3	78	11	814
2019	3 to 10 years in current department or agency	28	41	12	9	7	1	71	17	549
2019	11 to 20 years in current department or agency	27	37	12	12	8	4	67	21	196
2019	More than 20 years in current department or agency	17	39	31	4	4	4	59	9	23
2018	Less than 3 years in current department or agency	41	35	10	8	3	4	79	11	636
2018	3 to 10 years in current department or agency	24	38	16	13	8	1	62	21	522
2018	11 to 20 years in current department or agency	31	33	16	12	8	1	64	20	175
2018	More than 20 years in current department or agency	30	52	8	0	0	11	91	0	21
2017	Less than 3 years in current department or agency	40	33	13	7	4	2	75	11	612
2017	3 to 10 years in current department or agency	27	32	16	15	9	1	60	24	672
2017	11 to 20 years in current department or agency	24	37	17	11	9	1	62	21	164
2017	More than 20 years in current department or agency	15	40	25	16	4	0	55	20	20
2014	Less than 3 years in current department or agency	41	35	10	7	4	3	78	11	412
2014	3 to 10 years in current department or agency	25	39	17	11	7	1	65	18	845
2014	11 to 20 years in current department or agency	19	44	23	7	7	1	63	14	118
2014	More than 20 years in current department or agency	29	43	25	4	0	0	72	4	28

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	34	15	11	6	6	0	66	18	815
2019	3 to 10 years in current department or agency	18	40	18	14	9	2	0	59	23	548
2019	11 to 20 years in current department or agency	18	38	12	19	8	5	0	58	29	198
2019	More than 20 years in current department or agency	9	35	30	13	5	9	0	48	20	23
2018	Less than 3 years in current department or agency	27	36	13	13	5	6	0	68	19	633
2018	3 to 10 years in current department or agency	18	36	18	18	9	2	0	55	27	523
2018	11 to 20 years in current department or agency	17	36	19	16	8	4	0	56	24	175
2018	More than 20 years in current department or agency	20	47	15	4	3	11	0	75	9	21
2017	Less than 3 years in current department or agency	28	33	16	11	6	6	0	65	18	615
2017	3 to 10 years in current department or agency	18	32	20	17	10	3	0	51	29	672
2017	11 to 20 years in current department or agency	15	36	22	13	9	5	0	53	24	164
2017	More than 20 years in current department or agency	10	40	30	11	4	5	0	53	16	20
2014	Less than 3 years in current department or agency	30	34	14	11	5	5	1	68	17	412
2014	3 to 10 years in current department or agency	16	37	20	16	7	4	0	55	24	845
2014	11 to 20 years in current department or agency	12	36	25	13	8	7	0	51	22	118
2014	More than 20 years in current department or agency	18	60	18	4	0	0	0	78	4	28

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	35	15	13	8	3	0	62	22	815
2019	3 to 10 years in current department or agency	19	38	17	16	9	1	0	58	25	550
2019	11 to 20 years in current department or agency	19	33	15	20	11	1	1	53	31	198
2019	More than 20 years in current department or agency	9	52	21	9	5	4	0	63	14	23
2018	Less than 3 years in current department or agency	26	35	13	16	8	3	0	62	24	636
2018	3 to 10 years in current department or agency	18	33	18	19	11	1	0	52	30	524
2018	11 to 20 years in current department or agency	17	43	18	15	7	0	0	60	23	175
2018	More than 20 years in current department or agency	24	52	5	5	8	5	0	81	14	21
2017	Less than 3 years in current department or agency	25	38	15	12	7	3	0	65	20	614
2017	3 to 10 years in current department or agency	18	37	15	17	11	1	0	56	28	672
2017	11 to 20 years in current department or agency	18	33	21	16	9	2	0	52	26	163
2017	More than 20 years in current department or agency	16	44	25	10	4	0	0	60	15	20
2014	Less than 3 years in current department or agency	29	34	14	12	6	4	0	66	19	411
2014	3 to 10 years in current department or agency	14	38	15	19	11	2	0	53	31	846
2014	11 to 20 years in current department or agency	13	38	15	25	9	1	0	51	34	118
2014	More than 20 years in current department or agency	15	57	14	3	7	0	4	75	11	28

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	27	14	5	1	4	79	7	818
2019	3 to 10 years in current department or agency	47	26	20	4	1	2	74	6	550
2019	11 to 20 years in current department or agency	44	28	17	6	4	2	73	9	200
2019	More than 20 years in current department or agency	30	35	26	5	0	4	68	5	23

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	43	14	7	2	1	0	76	10	815
2019	3 to 10 years in current department or agency	27	46	16	8	2	1	0	74	10	552
2019	11 to 20 years in current department or agency	26	42	18	10	3	0	0	69	13	199
2019	More than 20 years in current department or agency	13	56	26	0	4	0	0	70	4	23
2018	Less than 3 years in current department or agency	33	43	12	7	3	1	0	77	11	637
2018	3 to 10 years in current department or agency	24	48	17	8	3	1	0	72	11	519
2018	11 to 20 years in current department or agency	24	39	24	10	2	1	0	64	12	174
2018	More than 20 years in current department or agency	14	68	14	4	0	0	0	82	4	21
2017	Less than 3 years in current department or agency	34	45	10	5	3	2	0	81	9	615
2017	3 to 10 years in current department or agency	26	45	15	10	3	0	0	72	13	670
2017	11 to 20 years in current department or agency	26	49	17	5	3	0	0	75	8	163
2017	More than 20 years in current department or agency	35	34	15	10	0	5	0	74	10	20
2014	Less than 3 years in current department or agency	34	42	12	6	3	3	1	78	9	412
2014	3 to 10 years in current department or agency	24	44	18	10	2	1	0	69	13	845
2014	11 to 20 years in current department or agency	21	46	20	10	3	1	0	67	12	118
2014	More than 20 years in current department or agency	43	43	4	3	4	4	0	89	7	28

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	36	19	13	4	6	1	61	18	812
2019	3 to 10 years in current department or agency	17	38	22	16	5	2	0	56	21	548
2019	11 to 20 years in current department or agency	18	38	15	22	5	2	0	57	27	198
2019	More than 20 years in current department or agency	5	50	36	5	5	0	0	54	9	22

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	35	10	8	3	4	2	77	12	815
2019	3 to 10 years in current department or agency	44	35	10	6	2	1	1	81	9	551
2019	11 to 20 years in current department or agency	51	28	10	4	6	1	1	81	10	198
2019	More than 20 years in current department or agency	44	31	21	0	4	0	0	74	4	23
2018	Less than 3 years in current department or agency	40	37	9	6	5	3	1	79	11	638
2018	3 to 10 years in current department or agency	45	32	11	6	4	2	0	79	10	517
2018	11 to 20 years in current department or agency	51	31	7	7	3	0	1	83	10	174
2018	More than 20 years in current department or agency	28	57	5	9	0	0	0	85	9	21
2017	Less than 3 years in current department or agency	42	31	11	7	3	5	1	77	11	612
2017	3 to 10 years in current department or agency	45	33	10	7	3	1	2	80	10	670
2017	11 to 20 years in current department or agency	47	32	12	8	1	0	0	79	9	163
2017	More than 20 years in current department or agency	55	29	0	10	0	0	5	89	11	20
2014	Less than 3 years in current department or agency	42	31	11	6	4	3	3	78	11	412
2014	3 to 10 years in current department or agency	44	36	9	4	4	2	1	82	9	846
2014	11 to 20 years in current department or agency	50	35	7	2	2	3	1	88	4	118
2014	More than 20 years in current department or agency	57	36	0	4	0	4	0	96	4	28

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	37	14	6	3	3	77	9	812
2019	3 to 10 years in current department or agency	36	40	15	5	2	0	77	8	550
2019	11 to 20 years in current department or agency	41	35	13	5	5	1	76	10	199
2019	More than 20 years in current department or agency	30	39	22	8	0	0	70	8	23
2018	Less than 3 years in current department or agency	40	37	14	5	1	2	79	7	635
2018	3 to 10 years in current department or agency	36	41	14	4	4	1	77	8	518
2018	11 to 20 years in current department or agency	41	35	15	4	3	1	77	8	174
2018	More than 20 years in current department or agency	37	48	11	4	0	0	85	4	21

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	20	19	10	10	14	4	52	24	815
2019	3 to 10 years in current department or agency	18	21	20	16	13	9	4	45	32	553
2019	11 to 20 years in current department or agency	21	24	19	13	15	6	2	49	30	200
2019	More than 20 years in current department or agency	13	17	21	9	13	14	13	41	30	23
2018	Less than 3 years in current department or agency	21	21	16	11	11	16	4	53	27	636
2018	3 to 10 years in current department or agency	19	21	21	12	15	10	3	46	31	521
2018	11 to 20 years in current department or agency	20	21	20	14	12	11	2	47	30	176
2018	More than 20 years in current department or agency	18	39	10	5	4	14	9	74	13	21
2017	Less than 3 years in current department or agency	20	20	15	12	10	17	5	52	29	615
2017	3 to 10 years in current department or agency	15	21	16	16	17	11	3	42	39	670
2017	11 to 20 years in current department or agency	15	24	22	15	16	4	5	42	34	163
2017	More than 20 years in current department or agency	26	14	20	9	20	0	10	44	33	20
2014	Less than 3 years in current department or agency	18	16	16	11	10	19	10	49	29	411
2014	3 to 10 years in current department or agency	14	21	18	15	17	12	4	41	38	844
2014	11 to 20 years in current department or agency	15	20	20	14	16	10	4	42	35	118
2014	More than 20 years in current department or agency	15	24	21	19	7	11	4	45	30	28

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	33	14	9	6	5	0	70	15	810
2019	3 to 10 years in current department or agency	27	33	17	12	9	1	0	61	22	551
2019	11 to 20 years in current department or agency	23	40	17	10	10	0	0	63	20	199
2019	More than 20 years in current department or agency	24	43	19	5	10	0	0	67	15	21
2018	Less than 3 years in current department or agency	34	32	15	9	5	5	0	69	15	636
2018	3 to 10 years in current department or agency	24	37	14	13	10	1	0	63	23	518
2018	11 to 20 years in current department or agency	26	33	17	16	8	1	0	60	23	174
2018	More than 20 years in current department or agency	19	53	16	9	3	0	0	72	12	21
2017	Less than 3 years in current department or agency	37	33	11	9	3	6	0	74	13	613
2017	3 to 10 years in current department or agency	24	39	13	14	9	1	0	64	23	671
2017	11 to 20 years in current department or agency	26	36	12	16	7	3	1	64	23	162
2017	More than 20 years in current department or agency	31	39	15	4	5	5	0	74	10	20
2014	Less than 3 years in current department or agency	36	31	13	10	4	5	2	72	14	412
2014	3 to 10 years in current department or agency	24	35	16	16	8	2	0	59	24	845
2014	11 to 20 years in current department or agency	20	41	19	11	6	3	1	63	17	118
2014	More than 20 years in current department or agency	33	39	21	4	0	4	0	75	4	28

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	29	13	13	7	6	3	65	21	817
2019	3 to 10 years in current department or agency	23	30	12	17	15	1	2	55	32	551
2019	11 to 20 years in current department or agency	20	29	13	20	16	1	2	50	37	200
2019	More than 20 years in current department or agency	9	30	21	13	9	9	9	47	27	23
2018	Less than 3 years in current department or agency	31	30	15	10	8	5	1	65	19	633
2018	3 to 10 years in current department or agency	22	31	14	14	17	1	1	54	32	515
2018	11 to 20 years in current department or agency	23	20	16	20	20	0	1	44	40	174
2018	More than 20 years in current department or agency	5	38	26	19	3	0	9	47	24	21
2017	Less than 3 years in current department or agency	30	29	13	14	6	6	2	64	22	612
2017	3 to 10 years in current department or agency	22	26	15	16	19	1	1	49	36	670
2017	11 to 20 years in current department or agency	20	25	12	19	19	2	3	47	41	162
2017	More than 20 years in current department or agency	15	29	15	17	15	0	10	48	35	20
2014	Less than 3 years in current department or agency	28	25	12	13	10	5	6	61	25	412
2014	3 to 10 years in current department or agency	16	26	14	21	20	1	2	43	42	846
2014	11 to 20 years in current department or agency	16	25	15	18	21	2	4	43	41	118
2014	More than 20 years in current department or agency	14	22	25	21	7	0	10	41	31	28

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	25	11	5	4	1	3	79	10	814
2019	3 to 10 years in current department or agency	51	24	13	6	4	0	2	76	10	549
2019	11 to 20 years in current department or agency	49	22	11	8	4	1	6	76	12	199
2019	More than 20 years in current department or agency	70	13	13	4	0	0	0	83	4	23

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	10	7	4	4	1	11	82	10	815
2019	3 to 10 years in current department or agency	60	9	7	6	5	0	12	79	13	552
2019	11 to 20 years in current department or agency	61	10	7	5	3	1	13	83	9	198
2019	More than 20 years in current department or agency	64	9	9	0	0	0	18	89	0	23

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	22	13	4	3	1	2	80	7	813
2019	3 to 10 years in current department or agency	55	24	12	4	2	0	3	81	7	542
2019	11 to 20 years in current department or agency	60	16	11	4	3	1	6	82	7	199
2019	More than 20 years in current department or agency	73	9	9	4	0	0	4	86	5	23

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	17	15	7	5	3	4	71	13	809
2019	3 to 10 years in current department or agency	50	19	13	8	4	2	4	74	12	544
2019	11 to 20 years in current department or agency	53	14	12	7	4	3	8	75	12	198
2019	More than 20 years in current department or agency	65	9	9	4	0	4	9	85	5	23

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	74	8	4	2	2	2	7	91	4	815
2019	3 to 10 years in current department or agency	71	11	5	3	2	2	8	90	5	548
2019	11 to 20 years in current department or agency	72	7	4	2	3	3	8	90	6	199
2019	More than 20 years in current department or agency	70	5	0	0	0	4	21	100	0	23

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	77	10	6	2	1	1	3	90	3	814
2019	3 to 10 years in current department or agency	76	10	4	3	1	1	4	91	4	546
2019	11 to 20 years in current department or agency	73	11	5	1	2	0	8	92	3	198
2019	More than 20 years in current department or agency	66	15	10	5	0	0	5	85	5	21

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	80	8	3	1	3	2	3	92	4	811
2019	3 to 10 years in current department or agency	76	8	5	3	2	2	3	89	6	545
2019	11 to 20 years in current department or agency	72	6	5	3	3	3	8	88	7	197
2019	More than 20 years in current department or agency	69	5	5	9	4	4	4	81	14	23

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	84	5	2	0	1	1	7	97	2	812
2019	3 to 10 years in current department or agency	83	4	2	1	2	1	7	95	3	547
2019	11 to 20 years in current department or agency	80	5	3	1	2	0	10	94	3	196
2019	More than 20 years in current department or agency	78	0	0	4	0	0	17	95	5	23

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	42	15	5	3	3	0	75	9	815
2019	3 to 10 years in current department or agency	27	45	14	8	4	1	0	73	12	550
2019	11 to 20 years in current department or agency	24	41	17	10	4	3	0	68	15	199
2019	More than 20 years in current department or agency	13	48	26	0	4	8	0	66	5	23
2018	Less than 3 years in current department or agency	34	38	15	6	4	4	0	75	10	637
2018	3 to 10 years in current department or agency	27	41	16	8	5	2	0	70	13	518
2018	11 to 20 years in current department or agency	30	35	20	8	4	3	1	67	13	176
2018	More than 20 years in current department or agency	15	53	10	14	3	4	0	71	18	21
2017	Less than 3 years in current department or agency	33	38	15	7	2	4	0	75	10	611
2017	3 to 10 years in current department or agency	25	37	18	11	6	3	0	64	18	669
2017	11 to 20 years in current department or agency	23	38	18	10	9	3	0	63	19	164
2017	More than 20 years in current department or agency	25	35	20	5	10	5	0	63	15	20

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	35	11	6	2	2	0	81	8	810
2019	3 to 10 years in current department or agency	39	39	12	6	4	1	0	78	10	548
2019	11 to 20 years in current department or agency	38	41	10	8	3	1	0	80	10	197
2019	More than 20 years in current department or agency	31	43	17	4	0	4	0	77	5	23
2018	Less than 3 years in current department or agency	53	32	8	3	2	2	0	87	5	633
2018	3 to 10 years in current department or agency	42	39	10	5	4	1	0	81	9	518
2018	11 to 20 years in current department or agency	48	34	10	3	3	0	1	84	6	176
2018	More than 20 years in current department or agency	38	51	0	6	0	5	0	94	6	20
2017	Less than 3 years in current department or agency	48	37	10	3	1	1	0	85	4	614
2017	3 to 10 years in current department or agency	39	40	10	6	4	2	0	80	9	672
2017	11 to 20 years in current department or agency	37	44	12	3	3	1	0	82	6	164
2017	More than 20 years in current department or agency	46	44	10	0	0	0	0	90	0	20
2014	Less than 3 years in current department or agency	52	31	6	4	2	4	1	87	7	412
2014	3 to 10 years in current department or agency	41	37	12	5	3	2	0	80	8	846
2014	11 to 20 years in current department or agency	43	39	8	5	2	3	0	84	7	118
2014	More than 20 years in current department or agency	57	29	11	0	0	3	0	89	0	28

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	30	11	3	2	4	0	82	6	814
2019	3 to 10 years in current department or agency	47	34	11	4	2	2	0	83	6	549
2019	11 to 20 years in current department or agency	48	35	9	2	1	4	0	87	3	199
2019	More than 20 years in current department or agency	39	22	18	4	8	9	0	67	14	23
2018	Less than 3 years in current department or agency	52	30	10	3	1	4	0	86	4	632
2018	3 to 10 years in current department or agency	48	33	12	3	3	2	0	82	6	520
2018	11 to 20 years in current department or agency	48	35	13	1	1	1	1	84	2	176
2018	More than 20 years in current department or agency	38	46	6	0	0	10	0	94	0	20
2017	Less than 3 years in current department or agency	49	31	9	3	1	7	0	86	4	613
2017	3 to 10 years in current department or agency	43	34	13	5	3	3	0	79	8	672
2017	11 to 20 years in current department or agency	40	34	18	4	2	2	0	76	6	164
2017	More than 20 years in current department or agency	44	46	5	5	0	0	0	90	5	20
2014	Less than 3 years in current department or agency	52	30	7	2	1	6	1	88	4	411
2014	3 to 10 years in current department or agency	46	34	12	2	2	3	0	83	4	845
2014	11 to 20 years in current department or agency	47	40	5	4	1	3	0	89	5	118
2014	More than 20 years in current department or agency	71	22	4	0	0	4	0	96	0	28

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	31	4	3	2	1	0	90	5	815
2019	3 to 10 years in current department or agency	52	33	8	4	3	0	0	85	7	548
2019	11 to 20 years in current department or agency	48	37	8	4	2	0	1	86	6	200
2019	More than 20 years in current department or agency	43	40	4	4	4	4	0	87	9	23
2018	Less than 3 years in current department or agency	63	27	5	3	1	0	0	91	4	636
2018	3 to 10 years in current department or agency	48	36	9	4	3	0	0	84	7	519
2018	11 to 20 years in current department or agency	50	35	5	5	5	0	1	86	10	175
2018	More than 20 years in current department or agency	44	45	6	0	0	5	0	94	0	20
2017	Less than 3 years in current department or agency	59	31	5	2	1	0	0	91	3	612
2017	3 to 10 years in current department or agency	43	40	8	5	4	0	0	84	9	671
2017	11 to 20 years in current department or agency	41	38	10	8	3	0	0	79	10	164
2017	More than 20 years in current department or agency	45	30	21	0	4	0	0	75	4	20
2014	Less than 3 years in current department or agency	61	29	5	2	1	1	1	91	3	412
2014	3 to 10 years in current department or agency	48	36	9	4	2	0	0	84	6	844
2014	11 to 20 years in current department or agency	48	37	10	3	3	0	0	85	5	118
2014	More than 20 years in current department or agency	60	26	11	3	0	0	0	86	3	28

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	32	8	5	4	1	0	82	10	813
2019	3 to 10 years in current department or agency	40	34	13	9	4	0	0	74	13	552
2019	11 to 20 years in current department or agency	44	33	10	8	4	1	0	78	12	199
2019	More than 20 years in current department or agency	35	39	13	8	0	4	0	77	9	23
2018	Less than 3 years in current department or agency	54	26	11	6	2	1	0	80	8	628
2018	3 to 10 years in current department or agency	41	32	14	7	6	0	0	74	12	521
2018	11 to 20 years in current department or agency	43	32	13	6	5	1	0	76	11	176
2018	More than 20 years in current department or agency	40	40	11	4	0	5	0	85	4	20
2017	Less than 3 years in current department or agency	51	27	12	7	3	0	0	78	10	611
2017	3 to 10 years in current department or agency	34	34	16	9	6	1	0	69	16	672
2017	11 to 20 years in current department or agency	38	32	17	8	6	0	0	69	14	164
2017	More than 20 years in current department or agency	29	31	30	10	0	0	0	60	10	20
2014	Less than 3 years in current department or agency	42	33	13	6	4	1	1	76	11	412
2014	3 to 10 years in current department or agency	29	35	18	11	5	1	0	65	16	845
2014	11 to 20 years in current department or agency	24	45	18	6	6	0	2	70	12	118
2014	More than 20 years in current department or agency	42	30	16	8	4	0	0	73	12	26

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	34	8	5	4	1	0	82	10	809
2019	3 to 10 years in current department or agency	39	37	13	8	4	0	0	76	11	549
2019	11 to 20 years in current department or agency	43	32	13	9	2	0	1	76	11	197
2019	More than 20 years in current department or agency	26	48	13	8	0	4	0	77	9	23
2018	Less than 3 years in current department or agency	52	28	11	6	2	0	0	81	9	629
2018	3 to 10 years in current department or agency	40	36	11	7	5	0	0	76	12	516
2018	11 to 20 years in current department or agency	42	33	14	7	3	0	0	76	10	174
2018	More than 20 years in current department or agency	35	45	5	6	4	5	0	85	10	20
2017	Less than 3 years in current department or agency	50	31	9	6	2	0	0	82	9	614
2017	3 to 10 years in current department or agency	34	37	13	10	5	0	0	71	15	669
2017	11 to 20 years in current department or agency	37	33	14	8	6	1	0	71	15	164
2017	More than 20 years in current department or agency	38	26	15	15	0	0	5	68	16	20
2014	Less than 3 years in current department or agency	43	36	10	7	3	1	1	80	10	412
2014	3 to 10 years in current department or agency	30	39	17	10	4	0	0	69	14	845
2014	11 to 20 years in current department or agency	26	48	12	7	6	0	1	75	13	118
2014	More than 20 years in current department or agency	41	33	15	11	0	0	0	74	11	27

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	25	17	9	7	3	1	67	16	815
2019	3 to 10 years in current department or agency	33	27	18	11	8	2	0	62	19	553
2019	11 to 20 years in current department or agency	38	27	17	9	5	2	2	68	15	200
2019	More than 20 years in current department or agency	43	26	18	4	0	8	0	76	5	23
2018	Less than 3 years in current department or agency	41	24	13	11	6	4	1	68	18	635
2018	3 to 10 years in current department or agency	33	27	19	10	9	2	0	61	19	522
2018	11 to 20 years in current department or agency	39	26	14	15	6	1	0	65	21	175
2018	More than 20 years in current department or agency	41	24	21	6	4	5	0	68	10	20
2017	Less than 3 years in current department or agency	40	23	17	9	7	4	0	66	16	614
2017	3 to 10 years in current department or agency	30	26	17	11	10	4	1	60	22	669
2017	11 to 20 years in current department or agency	31	25	18	10	12	2	2	59	23	163
2017	More than 20 years in current department or agency	43	15	22	4	5	5	5	65	11	20
2014	Less than 3 years in current department or agency	34	24	17	11	8	4	2	62	20	411
2014	3 to 10 years in current department or agency	23	25	19	18	11	3	0	50	30	846
2014	11 to 20 years in current department or agency	31	29	18	7	9	5	0	64	18	118
2014	More than 20 years in current department or agency	43	21	21	7	7	0	0	64	14	28

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	44	22	34	818
2019	3 to 10 years in current department or agency	47	22	31	551
2019	11 to 20 years in current department or agency	35	29	36	200
2019	More than 20 years in current department or agency	31	35	34	23
2018	Less than 3 years in current department or agency	43	25	32	640
2018	3 to 10 years in current department or agency	49	19	32	524
2018	11 to 20 years in current department or agency	37	27	35	175
2018	More than 20 years in current department or agency	48	29	23	21
2017	Less than 3 years in current department or agency	46	22	32	615
2017	3 to 10 years in current department or agency	46	22	32	672
2017	11 to 20 years in current department or agency	36	35	29	163
2017	More than 20 years in current department or agency	56	30	15	20
2014	Less than 3 years in current department or agency	45	24	31	412
2014	3 to 10 years in current department or agency	48	19	33	846
2014	11 to 20 years in current department or agency	39	33	28	118
2014	More than 20 years in current department or agency	25	43	32	28

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	3	23	55	3	8	8	361
2019	3 to 10 years in current department or agency	8	26	55	4	0	6	259
2018	Less than 3 years in current department or agency	2	30	46	4	10	7	281
2018	3 to 10 years in current department or agency	10	27	51	5	1	6	261
2017	Less than 3 years in current department or agency	1	21	48	2	20	8	276
2017	3 to 10 years in current department or agency	10	29	52	5	1	4	310
2017	11 to 20 years in current department or agency	18	22	53	0	3	4	60
2017	More than 20 years in current department or agency	100	0	0	0	0	0	11
2014	Less than 3 years in current department or agency	7	13	52	11	9999	17	185
2014	3 to 10 years in current department or agency	6	22	61	5	9999	6	402
2014	11 to 20 years in current department or agency	31	20	36	5	9999	9	46

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	42	8	8	3	2	5	80	11	813
2019	3 to 10 years in current department or agency	40	42	7	4	2	0	6	87	6	547
2019	11 to 20 years in current department or agency	43	41	6	4	1	0	6	89	5	198
2019	More than 20 years in current department or agency	48	39	9	0	0	0	4	91	0	23

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	20	8	3	1	8	6	87	4	812
2019	3 to 10 years in current department or agency	58	21	7	2	1	4	6	88	4	550
2019	11 to 20 years in current department or agency	57	22	11	0	2	2	6	86	3	198
2019	More than 20 years in current department or agency	57	26	8	4	0	0	4	87	5	23

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	816
2019	3 to 10 years in current department or agency	14	86	551
2018	Less than 3 years in current department or agency	14	86	638
2018	3 to 10 years in current department or agency	12	88	523

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	45	55	118
2019	3 to 10 years in current department or agency	42	58	75
2018	Less than 3 years in current department or agency	42	58	91
2018	3 to 10 years in current department or agency	42	58	65

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	63	37	118
2019	3 to 10 years in current department or agency	69	31	75
2018	Less than 3 years in current department or agency	72	28	91
2018	3 to 10 years in current department or agency	66	34	65

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	118
2019	3 to 10 years in current department or agency	9	91	75

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	118
2019	3 to 10 years in current department or agency	100	75
2018	Less than 3 years in current department or agency	100	91
2018	3 to 10 years in current department or agency	100	65

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	118
2019	3 to 10 years in current department or agency	7	93	75
2018	Less than 3 years in current department or agency	13	87	91

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	118

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	39	61	115
2019	3 to 10 years in current department or agency	48	52	75
2018	Less than 3 years in current department or agency	41	59	91
2018	3 to 10 years in current department or agency	43	57	65

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	47	53	115
2019	3 to 10 years in current department or agency	39	61	75
2018	Less than 3 years in current department or agency	41	59	91
2018	3 to 10 years in current department or agency	41	59	65

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	55	45	115
2019	3 to 10 years in current department or agency	54	46	75
2018	Less than 3 years in current department or agency	50	50	91
2018	3 to 10 years in current department or agency	40	60	65

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	50	50	115
2019	3 to 10 years in current department or agency	44	56	75
2018	Less than 3 years in current department or agency	41	59	91
2018	3 to 10 years in current department or agency	42	58	65

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	40	60	115
2019	3 to 10 years in current department or agency	47	53	75
2018	Less than 3 years in current department or agency	39	61	91
2018	3 to 10 years in current department or agency	29	71	65

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	58	42	115
2019	3 to 10 years in current department or agency	52	48	75
2018	Less than 3 years in current department or agency	51	49	91
2018	3 to 10 years in current department or agency	53	47	65

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	37	63	115
2019	3 to 10 years in current department or agency	24	76	75
2018	Less than 3 years in current department or agency	30	70	91
2018	3 to 10 years in current department or agency	30	70	65

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	75
2018	3 to 10 years in current department or agency	0	100	65

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	115
2018	Less than 3 years in current department or agency	7	93	91

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	115
2019	3 to 10 years in current department or agency	10	90	75
2018	Less than 3 years in current department or agency	8	92	91
2018	3 to 10 years in current department or agency	10	90	65

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	53	47	115
2019	3 to 10 years in current department or agency	51	49	75
2018	Less than 3 years in current department or agency	50	50	91
2018	3 to 10 years in current department or agency	53	47	65

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	24	76	115
2019	3 to 10 years in current department or agency	16	84	75
2018	Less than 3 years in current department or agency	24	76	91
2018	3 to 10 years in current department or agency	26	74	65

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	115
2019	3 to 10 years in current department or agency	16	84	75
2018	Less than 3 years in current department or agency	8	92	91
2018	3 to 10 years in current department or agency	10	90	65

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	51	49	113
2019	3 to 10 years in current department or agency	58	42	75
2018	Less than 3 years in current department or agency	61	39	91
2018	3 to 10 years in current department or agency	53	47	65

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	28	72	113
2019	3 to 10 years in current department or agency	23	77	75
2018	Less than 3 years in current department or agency	24	76	91
2018	3 to 10 years in current department or agency	26	74	65

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	113
2019	3 to 10 years in current department or agency	8	92	75
2018	Less than 3 years in current department or agency	10	90	91
2018	3 to 10 years in current department or agency	11	89	65

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	113
2019	3 to 10 years in current department or agency	6	94	75
2018	Less than 3 years in current department or agency	9	91	91

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	113
2019	3 to 10 years in current department or agency	19	81	75
2018	Less than 3 years in current department or agency	8	92	91
2018	3 to 10 years in current department or agency	11	89	65

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	75
2018	Less than 3 years in current department or agency	7	93	91
2018	3 to 10 years in current department or agency	0	100	65

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	113
2018	Less than 3 years in current department or agency	10	90	91
2018	3 to 10 years in current department or agency	16	84	65

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	113
2019	3 to 10 years in current department or agency	11	89	75
2018	Less than 3 years in current department or agency	8	92	91
2018	3 to 10 years in current department or agency	10	90	65

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	28	72	113
2019	3 to 10 years in current department or agency	29	71	75
2018	Less than 3 years in current department or agency	28	72	91
2018	3 to 10 years in current department or agency	26	74	65

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	9	91	74
2018	Less than 3 years in current department or agency	7	93	85
2018	3 to 10 years in current department or agency	12	88	65

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	17	83	74
2018	Less than 3 years in current department or agency	27	73	85
2018	3 to 10 years in current department or agency	22	78	65

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	8	92	74
2018	Less than 3 years in current department or agency	9	91	85
2018	3 to 10 years in current department or agency	10	90	65

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	8	92	74
2018	3 to 10 years in current department or agency	9	91	65

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	12	88	74
2018	Less than 3 years in current department or agency	11	89	85

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	10	90	74
2018	Less than 3 years in current department or agency	8	92	85

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	19	81	74
2018	Less than 3 years in current department or agency	36	64	85
2018	3 to 10 years in current department or agency	13	87	65

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	12	88	74
2018	Less than 3 years in current department or agency	10	90	85
2018	3 to 10 years in current department or agency	14	86	65

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	9	91	74
2018	Less than 3 years in current department or agency	13	87	85
2018	3 to 10 years in current department or agency	11	89	65

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	34	66	74
2018	Less than 3 years in current department or agency	31	69	85
2018	3 to 10 years in current department or agency	25	75	65

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	60	40	74
2018	Less than 3 years in current department or agency	41	59	85
2018	3 to 10 years in current department or agency	45	55	65

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	53	47	74
2018	Less than 3 years in current department or agency	59	41	85
2018	3 to 10 years in current department or agency	57	43	65

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	814
2019	3 to 10 years in current department or agency	17	83	552

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	12	16	6	4	34	10	53	18	818
2019	3 to 10 years in current department or agency	17	15	19	7	6	27	8	49	21	553
2019	11 to 20 years in current department or agency	20	14	20	5	8	28	6	51	19	198
2019	More than 20 years in current department or agency	9	26	17	4	4	34	4	57	14	23
2018	Less than 3 years in current department or agency	15	14	15	4	3	42	7	57	13	636
2018	3 to 10 years in current department or agency	18	15	19	7	4	29	7	52	18	523
2018	11 to 20 years in current department or agency	18	23	21	7	3	24	5	56	15	175
2018	More than 20 years in current department or agency	38	14	11	9	0	28	0	72	13	21
2017	Less than 3 years in current department or agency	16	11	14	3	3	37	16	57	14	615
2017	3 to 10 years in current department or agency	16	15	17	8	7	28	9	50	22	670
2017	11 to 20 years in current department or agency	17	19	23	6	9	20	7	49	20	163
2017	More than 20 years in current department or agency	34	21	15	0	0	15	15	78	0	20
2014	Less than 3 years in current department or agency	21	11	13	4	3	38	10	61	13	412
2014	3 to 10 years in current department or agency	16	16	18	7	4	31	8	53	18	846
2014	11 to 20 years in current department or agency	14	23	18	6	6	27	6	56	18	118
2014	More than 20 years in current department or agency	28	36	14	0	0	18	4	82	0	28

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	28	14	5	3	12	2	75	9	816
2019	3 to 10 years in current department or agency	36	31	17	6	4	5	1	71	11	551
2019	11 to 20 years in current department or agency	39	31	17	3	3	6	1	75	6	198
2019	More than 20 years in current department or agency	22	44	17	4	0	13	0	75	5	23
2018	Less than 3 years in current department or agency	35	29	12	4	2	17	1	77	7	636
2018	3 to 10 years in current department or agency	32	34	16	7	3	8	0	71	12	524
2018	11 to 20 years in current department or agency	37	37	13	6	3	5	0	77	9	176
2018	More than 20 years in current department or agency	51	14	16	5	0	15	0	75	6	21
2017	Less than 3 years in current department or agency	35	26	14	5	1	15	2	75	8	615
2017	3 to 10 years in current department or agency	31	32	16	7	5	8	0	69	13	671
2017	11 to 20 years in current department or agency	32	34	16	7	4	6	1	70	13	161
2017	More than 20 years in current department or agency	60	19	10	5	0	5	0	84	5	20
2014	Less than 3 years in current department or agency	32	23	16	4	3	19	3	71	9	412
2014	3 to 10 years in current department or agency	29	30	19	5	3	12	1	68	10	844
2014	11 to 20 years in current department or agency	27	38	14	8	4	8	0	71	14	118
2014	More than 20 years in current department or agency	57	28	11	4	0	0	0	86	4	28

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	813
2019	3 to 10 years in current department or agency	9	91	549
2018	Less than 3 years in current department or agency	6	94	637
2018	3 to 10 years in current department or agency	10	90	521

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	46	54	71
2019	3 to 10 years in current department or agency	26	74	47
2018	Less than 3 years in current department or agency	39	61	37
2018	3 to 10 years in current department or agency	29	71	52

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	72	28	71
2019	3 to 10 years in current department or agency	85	15	47
2018	Less than 3 years in current department or agency	76	24	37
2018	3 to 10 years in current department or agency	89	11	52

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	71
2019	3 to 10 years in current department or agency	100	47
2018	Less than 3 years in current department or agency	100	37

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	13	87	47

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	71
2019	3 to 10 years in current department or agency	0	100	47

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	71
2018	Less than 3 years in current department or agency	13	87	37
2018	3 to 10 years in current department or agency	10	90	52

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	25	75	71
2019	3 to 10 years in current department or agency	23	77	47
2018	Less than 3 years in current department or agency	24	76	37
2018	3 to 10 years in current department or agency	17	83	52

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	71
2019	3 to 10 years in current department or agency	15	85	47
2018	Less than 3 years in current department or agency	25	75	37
2018	3 to 10 years in current department or agency	16	84	52

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	22	78	71
2019	3 to 10 years in current department or agency	15	85	47
2018	Less than 3 years in current department or agency	16	84	37

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	36	64	71
2019	3 to 10 years in current department or agency	32	68	47
2018	Less than 3 years in current department or agency	27	73	37
2018	3 to 10 years in current department or agency	40	60	52

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	36	64	71
2019	3 to 10 years in current department or agency	25	75	47
2018	Less than 3 years in current department or agency	35	65	37
2018	3 to 10 years in current department or agency	28	72	52

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	71
2019	3 to 10 years in current department or agency	0	100	47

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	71

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	71
2019	3 to 10 years in current department or agency	22	78	47
2018	Less than 3 years in current department or agency	19	81	37
2018	3 to 10 years in current department or agency	19	81	52

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	71
2019	3 to 10 years in current department or agency	100	47
2018	Less than 3 years in current department or agency	100	37
2018	3 to 10 years in current department or agency	100	52

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	71
2019	3 to 10 years in current department or agency	17	83	47
2018	Less than 3 years in current department or agency	14	86	37
2018	3 to 10 years in current department or agency	22	78	52

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	71
2019	3 to 10 years in current department or agency	100	47
2018	Less than 3 years in current department or agency	100	37
2018	3 to 10 years in current department or agency	100	52

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	71
2019	3 to 10 years in current department or agency	11	89	47
2018	Less than 3 years in current department or agency	14	86	37
2018	3 to 10 years in current department or agency	14	86	52

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	40	60	70
2019	3 to 10 years in current department or agency	24	76	47
2018	Less than 3 years in current department or agency	36	64	37
2018	3 to 10 years in current department or agency	32	68	52

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	22	78	70
2018	Less than 3 years in current department or agency	14	86	37
2018	3 to 10 years in current department or agency	17	83	52

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	70
2019	3 to 10 years in current department or agency	0	100	47

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	70
2019	3 to 10 years in current department or agency	11	89	47

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	47

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	70

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	70

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	42	58	70
2019	3 to 10 years in current department or agency	66	34	47
2018	Less than 3 years in current department or agency	50	50	37
2018	3 to 10 years in current department or agency	57	43	52

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	16	84	44
2018	Less than 3 years in current department or agency	24	76	35
2018	3 to 10 years in current department or agency	18	82	51

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	44

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	44
2018	Less than 3 years in current department or agency	25	75	35

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	11	89	44
2018	Less than 3 years in current department or agency	14	86	35

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	25	75	44
2018	Less than 3 years in current department or agency	23	77	35
2018	3 to 10 years in current department or agency	25	75	51

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	52	48	44
2018	Less than 3 years in current department or agency	31	69	35
2018	3 to 10 years in current department or agency	59	41	51

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	44
2018	Less than 3 years in current department or agency	100	35
2018	3 to 10 years in current department or agency	100	51

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	68	32	44
2018	Less than 3 years in current department or agency	59	41	35
2018	3 to 10 years in current department or agency	70	30	51

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	44

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	815
2019	3 to 10 years in current department or agency	8	92	552

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	11	16	3	3	37	11	57	12	817
2019	3 to 10 years in current department or agency	18	15	22	4	3	31	8	53	12	552
2019	11 to 20 years in current department or agency	21	13	20	5	2	32	7	56	10	200
2019	More than 20 years in current department or agency	13	22	17	0	0	48	0	68	0	23
2018	Less than 3 years in current department or agency	16	12	17	2	1	44	9	58	6	636
2018	3 to 10 years in current department or agency	20	14	21	4	3	32	6	54	11	519
2018	11 to 20 years in current department or agency	18	19	21	1	4	32	4	58	9	176
2018	More than 20 years in current department or agency	24	31	14	5	0	25	0	74	7	20
2017	Less than 3 years in current department or agency	17	11	14	1	1	44	12	64	5	614
2017	3 to 10 years in current department or agency	16	15	19	2	4	36	7	56	11	671
2017	11 to 20 years in current department or agency	17	16	21	5	4	30	6	52	15	164
2017	More than 20 years in current department or agency	31	19	15	5	0	20	10	71	7	20
2014	Less than 3 years in current department or agency	17	10	14	3	1	47	7	61	9	412
2014	3 to 10 years in current department or agency	15	12	17	3	2	41	10	55	11	845
2014	11 to 20 years in current department or agency	12	18	25	2	3	34	6	50	9	117
2014	More than 20 years in current department or agency	32	29	10	3	0	22	4	82	5	28

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	28	14	2	3	14	2	78	6	816
2019	3 to 10 years in current department or agency	37	31	17	3	3	7	1	74	7	551
2019	11 to 20 years in current department or agency	40	34	13	4	1	8	1	80	5	200
2019	More than 20 years in current department or agency	26	39	17	0	0	18	0	79	0	23
2018	Less than 3 years in current department or agency	34	28	13	2	1	20	2	79	4	638
2018	3 to 10 years in current department or agency	33	32	18	4	3	10	1	72	8	522
2018	11 to 20 years in current department or agency	36	37	13	3	3	7	1	79	6	174
2018	More than 20 years in current department or agency	43	21	15	5	0	16	0	76	6	20
2017	Less than 3 years in current department or agency	36	27	13	2	1	18	3	79	4	613
2017	3 to 10 years in current department or agency	33	33	15	3	3	12	1	76	7	668
2017	11 to 20 years in current department or agency	34	31	15	6	3	9	2	73	10	164
2017	More than 20 years in current department or agency	50	25	15	0	0	5	5	83	0	20
2014	Less than 3 years in current department or agency	33	24	13	2	2	22	4	77	5	412
2014	3 to 10 years in current department or agency	30	29	18	3	2	17	1	72	6	845
2014	11 to 20 years in current department or agency	24	36	16	3	3	18	1	74	6	117
2014	More than 20 years in current department or agency	57	30	10	0	0	0	4	89	0	28

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	28	23	12	12	0	1	52	25	817
2019	3 to 10 years in current department or agency	28	31	18	11	11	0	1	60	22	552
2019	11 to 20 years in current department or agency	29	33	18	6	13	0	1	62	19	198
2019	More than 20 years in current department or agency	39	35	18	4	0	0	4	77	5	23
2018	Less than 3 years in current department or agency	19	29	23	13	15	0	1	49	28	640
2018	3 to 10 years in current department or agency	22	25	20	16	15	0	2	48	31	517
2018	11 to 20 years in current department or agency	25	25	28	8	12	1	2	52	20	173
2018	More than 20 years in current department or agency	33	29	29	5	3	0	0	62	9	21
2017	Less than 3 years in current department or agency	19	24	24	14	19	0	2	43	33	613
2017	3 to 10 years in current department or agency	25	24	23	13	13	0	2	50	27	668
2017	11 to 20 years in current department or agency	30	28	14	10	15	1	2	60	26	164
2017	More than 20 years in current department or agency	34	31	25	5	5	0	0	65	10	20

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	29	29	14	9	0	0	48	23	818
2019	3 to 10 years in current department or agency	12	27	27	20	13	0	0	39	34	550
2019	11 to 20 years in current department or agency	12	19	34	20	12	0	3	32	33	198
2019	More than 20 years in current department or agency	9	30	39	13	8	0	0	39	21	23
2018	Less than 3 years in current department or agency	13	25	32	18	10	1	0	39	28	640
2018	3 to 10 years in current department or agency	7	22	33	23	16	0	0	28	38	524
2018	11 to 20 years in current department or agency	11	21	35	22	11	0	1	32	33	173
2018	More than 20 years in current department or agency	9	38	30	9	13	0	0	47	22	21
2017	Less than 3 years in current department or agency	16	29	27	16	11	0	1	45	27	613
2017	3 to 10 years in current department or agency	9	28	30	20	14	0	0	36	33	669
2017	11 to 20 years in current department or agency	8	28	31	17	14	1	1	36	32	163
2017	More than 20 years in current department or agency	20	37	20	19	5	0	0	57	24	20

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	33	21	15	9	0	0	55	24	814
2019	3 to 10 years in current department or agency	13	29	25	20	13	0	0	42	33	551
2019	11 to 20 years in current department or agency	10	26	29	20	13	0	2	37	34	198
2019	More than 20 years in current department or agency	22	26	26	18	9	0	0	48	26	23
2018	Less than 3 years in current department or agency	18	27	29	16	8	0	1	46	25	638
2018	3 to 10 years in current department or agency	9	25	32	18	15	0	1	34	33	520
2018	11 to 20 years in current department or agency	11	24	32	21	10	1	1	36	31	172
2018	More than 20 years in current department or agency	0	59	21	14	0	0	5	63	15	20
2017	Less than 3 years in current department or agency	19	33	24	13	10	0	1	52	23	613
2017	3 to 10 years in current department or agency	10	29	31	18	12	0	1	39	30	668
2017	11 to 20 years in current department or agency	10	25	28	19	14	1	2	37	34	163
2017	More than 20 years in current department or agency	20	41	10	19	10	0	0	61	29	20

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	28	23	14	12	0	0	51	26	813
2019	3 to 10 years in current department or agency	15	25	25	19	15	0	1	40	34	552
2019	11 to 20 years in current department or agency	11	20	30	23	14	1	2	31	38	195
2019	More than 20 years in current department or agency	18	40	17	21	4	0	0	57	26	23
2018	Less than 3 years in current department or agency	17	25	26	18	12	1	1	43	31	636
2018	3 to 10 years in current department or agency	9	20	27	23	19	0	1	29	43	522
2018	11 to 20 years in current department or agency	10	21	30	21	17	0	2	31	39	174
2018	More than 20 years in current department or agency	4	23	38	16	14	4	0	29	31	21
2017	Less than 3 years in current department or agency	18	28	19	19	13	0	2	48	33	612
2017	3 to 10 years in current department or agency	11	23	24	22	19	0	1	35	41	670
2017	11 to 20 years in current department or agency	11	25	27	21	12	2	1	37	34	163
2017	More than 20 years in current department or agency	20	32	24	14	10	0	0	52	24	20

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	28	16	8	5	1	2	71	13	813
2019	3 to 10 years in current department or agency	32	32	17	11	7	0	2	65	18	547
2019	11 to 20 years in current department or agency	30	33	19	10	4	0	4	66	15	195
2019	More than 20 years in current department or agency	31	17	30	13	4	0	4	51	18	23
2018	Less than 3 years in current department or agency	35	29	20	7	6	1	3	66	14	629
2018	3 to 10 years in current department or agency	28	28	21	11	8	0	4	58	20	520
2018	11 to 20 years in current department or agency	26	33	20	12	4	1	5	62	17	172
2018	More than 20 years in current department or agency	10	35	20	10	4	0	22	57	17	20
2017	Less than 3 years in current department or agency	33	30	15	9	6	0	6	68	16	610
2017	3 to 10 years in current department or agency	29	29	18	10	8	0	5	62	19	667
2017	11 to 20 years in current department or agency	36	27	13	12	6	1	5	67	19	163
2017	More than 20 years in current department or agency	41	24	14	5	5	0	10	73	11	20

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	30	20	10	9	0	0	61	19	813
2019	3 to 10 years in current department or agency	25	31	22	12	10	0	0	56	21	552
2019	11 to 20 years in current department or agency	24	33	22	10	9	0	0	58	19	199
2019	More than 20 years in current department or agency	44	31	26	0	0	0	0	74	0	23
2018	Less than 3 years in current department or agency	27	30	22	11	10	1	0	57	21	640
2018	3 to 10 years in current department or agency	20	26	28	14	11	0	0	46	26	522
2018	11 to 20 years in current department or agency	22	29	29	13	7	0	0	51	19	172
2018	More than 20 years in current department or agency	25	33	34	0	9	0	0	57	9	21
2017	Less than 3 years in current department or agency	28	28	23	13	7	0	0	57	20	612
2017	3 to 10 years in current department or agency	23	29	24	14	11	0	0	52	25	666
2017	11 to 20 years in current department or agency	26	34	20	9	10	1	1	61	19	162
2017	More than 20 years in current department or agency	42	24	24	10	0	0	0	66	10	20

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	37	18	9	5	0	1	67	15	814
2019	3 to 10 years in current department or agency	31	34	20	9	5	0	1	65	14	550
2019	11 to 20 years in current department or agency	29	34	23	9	4	0	1	64	13	199
2019	More than 20 years in current department or agency	22	43	21	13	0	0	0	65	13	23
2018	Less than 3 years in current department or agency	28	35	23	7	4	1	1	65	12	636
2018	3 to 10 years in current department or agency	24	37	23	11	5	1	1	61	16	517
2018	11 to 20 years in current department or agency	26	35	29	8	1	0	2	62	9	174
2018	More than 20 years in current department or agency	16	47	19	4	9	5	0	66	14	21
2017	Less than 3 years in current department or agency	32	32	21	9	4	1	1	65	14	612
2017	3 to 10 years in current department or agency	22	33	24	11	8	0	1	56	20	665
2017	11 to 20 years in current department or agency	26	30	25	14	5	1	0	56	19	162
2017	More than 20 years in current department or agency	36	39	10	14	0	0	0	75	14	20

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	34	21	12	7	1	0	60	19	816
2019	3 to 10 years in current department or agency	18	34	25	14	9	0	0	52	23	551
2019	11 to 20 years in current department or agency	16	34	28	16	6	0	0	50	22	198
2019	More than 20 years in current department or agency	22	39	22	17	0	0	0	61	17	23
2018	Less than 3 years in current department or agency	22	32	27	11	6	1	1	55	17	635
2018	3 to 10 years in current department or agency	14	33	28	17	8	0	0	46	25	519
2018	11 to 20 years in current department or agency	16	30	29	19	5	0	1	46	25	174
2018	More than 20 years in current department or agency	9	43	39	5	3	0	0	53	9	21
2017	Less than 3 years in current department or agency	26	27	24	16	7	0	1	53	23	611
2017	3 to 10 years in current department or agency	15	31	24	18	11	0	0	47	29	664
2017	11 to 20 years in current department or agency	14	29	25	22	10	1	0	43	32	163
2017	More than 20 years in current department or agency	32	30	19	14	5	0	0	61	20	20

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	30	21	11	9	0	0	59	21	817
2019	3 to 10 years in current department or agency	28	26	24	12	10	0	1	54	22	549
2019	11 to 20 years in current department or agency	22	33	27	10	6	0	1	56	17	200
2019	More than 20 years in current department or agency	30	26	21	18	4	0	0	57	22	23
2018	Less than 3 years in current department or agency	26	29	23	13	7	1	2	56	20	634
2018	3 to 10 years in current department or agency	22	34	23	12	8	0	1	57	20	518
2018	11 to 20 years in current department or agency	24	33	26	12	4	0	1	58	16	174
2018	More than 20 years in current department or agency	28	24	35	4	9	0	0	52	13	21
2017	Less than 3 years in current department or agency	26	30	22	14	7	0	1	56	22	612
2017	3 to 10 years in current department or agency	24	28	22	13	13	0	1	52	25	664
2017	11 to 20 years in current department or agency	21	33	20	15	10	1	1	55	25	164
2017	More than 20 years in current department or agency	46	19	15	20	0	0	0	65	20	20

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	25	14	5	5	1	76	10	815
2019	3 to 10 years in current department or agency	45	27	15	6	7	0	72	13	550
2019	11 to 20 years in current department or agency	43	23	14	10	9	1	67	19	199
2019	More than 20 years in current department or agency	56	22	13	9	0	0	78	9	23

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	35	18	5	4	0	0	73	9	817
2019	3 to 10 years in current department or agency	36	33	20	7	3	0	0	70	10	551
2019	11 to 20 years in current department or agency	32	30	18	16	3	0	1	63	19	199
2019	More than 20 years in current department or agency	43	13	26	13	4	0	0	56	17	23
2018	Less than 3 years in current department or agency	29	32	23	10	4	1	1	62	15	633
2018	3 to 10 years in current department or agency	28	29	25	12	6	0	0	57	18	516
2018	11 to 20 years in current department or agency	26	34	24	12	4	0	1	60	16	171
2018	More than 20 years in current department or agency	31	37	27	5	0	0	0	68	5	19
2017	Less than 3 years in current department or agency	31	33	19	11	4	0	1	65	16	612
2017	3 to 10 years in current department or agency	32	30	21	10	6	0	1	63	16	663
2017	11 to 20 years in current department or agency	29	29	24	10	5	1	2	60	16	162
2017	More than 20 years in current department or agency	37	29	24	10	0	0	0	66	10	20

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	21	12	5	5	1	79	9	815
2019	3 to 10 years in current department or agency	50	22	13	8	6	1	73	14	549
2019	11 to 20 years in current department or agency	44	25	13	10	7	2	69	17	198
2019	More than 20 years in current department or agency	31	39	21	9	0	0	70	9	23
2018	Less than 3 years in current department or agency	56	19	14	6	3	2	77	9	628
2018	3 to 10 years in current department or agency	48	25	12	7	6	2	74	13	515
2018	11 to 20 years in current department or agency	44	19	16	13	7	1	64	20	174
2018	More than 20 years in current department or agency	37	49	4	5	4	0	86	9	21
2017	Less than 3 years in current department or agency	57	21	13	5	3	1	79	8	612
2017	3 to 10 years in current department or agency	53	22	12	6	4	2	77	10	666
2017	11 to 20 years in current department or agency	45	24	14	9	5	3	71	15	163
2017	More than 20 years in current department or agency	49	37	5	9	0	0	86	9	20

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	77	9	4	1	2	1	6	93	3	813
2019	3 to 10 years in current department or agency	79	6	3	1	2	0	8	93	4	551
2019	11 to 20 years in current department or agency	70	15	4	2	3	0	7	91	5	200
2019	More than 20 years in current department or agency	77	14	4	0	0	0	5	96	0	22
2018	Less than 3 years in current department or agency	77	11	5	1	1	0	5	93	2	634
2018	3 to 10 years in current department or agency	70	12	5	3	3	0	8	89	6	518
2018	11 to 20 years in current department or agency	67	17	8	2	1	1	4	89	2	173
2018	More than 20 years in current department or agency	37	44	9	0	0	0	9	90	0	21

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	74	10	5	3	5	1	2	87	8	815
2019	3 to 10 years in current department or agency	71	10	5	6	4	1	2	84	10	548
2019	11 to 20 years in current department or agency	70	13	5	3	5	2	3	87	8	200
2019	More than 20 years in current department or agency	78	5	13	0	4	0	0	83	4	23
2018	Less than 3 years in current department or agency	75	10	4	3	3	1	4	89	6	632
2018	3 to 10 years in current department or agency	66	14	8	3	5	0	5	84	8	515
2018	11 to 20 years in current department or agency	74	11	7	2	3	1	2	88	5	172
2018	More than 20 years in current department or agency	67	14	0	0	9	0	9	90	10	21
2017	Less than 3 years in current department or agency	80	7	5	3	2	0	3	91	4	614
2017	3 to 10 years in current department or agency	72	12	5	5	3	0	3	87	8	671
2017	11 to 20 years in current department or agency	67	14	5	6	6	1	2	83	12	163
2017	More than 20 years in current department or agency	80	5	5	10	0	0	0	85	10	20

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	21	8	3	2	0	1	87	5	812
2019	3 to 10 years in current department or agency	58	27	9	3	2	0	1	86	5	549
2019	11 to 20 years in current department or agency	57	26	9	2	2	1	2	87	4	199
2019	More than 20 years in current department or agency	70	17	4	0	4	4	0	91	4	23
2018	Less than 3 years in current department or agency	64	20	9	3	3	0	2	85	6	636
2018	3 to 10 years in current department or agency	54	27	11	4	2	0	2	83	6	517
2018	11 to 20 years in current department or agency	56	31	7	4	1	0	1	88	5	173
2018	More than 20 years in current department or agency	48	26	9	0	13	0	4	77	14	21
2017	Less than 3 years in current department or agency	66	21	6	3	2	0	2	89	5	612
2017	3 to 10 years in current department or agency	58	27	7	3	2	0	2	87	5	669
2017	11 to 20 years in current department or agency	58	28	4	4	3	1	2	89	7	163
2017	More than 20 years in current department or agency	75	5	10	10	0	0	0	80	10	20

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	17	9	5	6	0	1	80	11	811
2019	3 to 10 years in current department or agency	55	20	9	7	7	0	1	76	15	547
2019	11 to 20 years in current department or agency	57	22	10	5	6	0	0	79	11	196
2019	More than 20 years in current department or agency	74	17	0	0	4	4	0	96	4	23
2018	Less than 3 years in current department or agency	60	17	11	5	5	0	2	79	10	632
2018	3 to 10 years in current department or agency	49	22	14	6	6	0	2	73	13	513
2018	11 to 20 years in current department or agency	60	21	9	4	4	0	1	82	9	173
2018	More than 20 years in current department or agency	60	26	10	0	0	0	5	90	0	20
2017	Less than 3 years in current department or agency	66	17	9	4	3	0	2	85	7	612
2017	3 to 10 years in current department or agency	54	21	11	7	6	0	2	76	13	664
2017	11 to 20 years in current department or agency	53	25	7	7	7	0	1	79	14	163
2017	More than 20 years in current department or agency	54	16	15	10	5	0	0	70	15	20

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	9	4	2	1	23	91	4	808
2019	3 to 10 years in current department or agency	59	13	5	2	1	21	90	3	550
2019	11 to 20 years in current department or agency	54	16	5	2	1	23	91	3	199
2019	More than 20 years in current department or agency	74	0	4	0	5	17	89	6	23
2018	Less than 3 years in current department or agency	57	8	4	2	0	28	91	3	624
2018	3 to 10 years in current department or agency	50	12	6	2	1	28	86	5	506
2018	11 to 20 years in current department or agency	45	19	7	1	1	28	88	2	173
2018	More than 20 years in current department or agency	42	15	4	0	3	35	88	5	21
2017	Less than 3 years in current department or agency	61	8	4	2	1	24	91	3	610
2017	3 to 10 years in current department or agency	55	14	5	2	1	23	90	3	667
2017	11 to 20 years in current department or agency	53	13	4	3	4	24	87	9	161
2017	More than 20 years in current department or agency	70	10	10	5	0	5	84	5	20

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	69	18	5	2	1	0	4	91	4	811
2019	3 to 10 years in current department or agency	72	16	7	1	1	0	3	91	2	548
2019	11 to 20 years in current department or agency	68	20	2	1	1	0	9	97	2	195
2019	More than 20 years in current department or agency	83	8	4	0	0	4	0	95	0	23
2018	Less than 3 years in current department or agency	64	19	8	3	1	0	5	88	4	633
2018	3 to 10 years in current department or agency	63	19	9	3	1	0	6	86	4	513
2018	11 to 20 years in current department or agency	66	18	8	2	0	0	6	90	2	172
2018	More than 20 years in current department or agency	66	14	4	0	0	0	15	95	0	21
2017	Less than 3 years in current department or agency	72	14	6	1	1	0	6	92	2	614
2017	3 to 10 years in current department or agency	66	19	7	1	0	0	5	91	2	663
2017	11 to 20 years in current department or agency	70	18	4	2	1	1	5	93	3	162
2017	More than 20 years in current department or agency	80	15	5	0	0	0	0	95	0	19

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	75	11	4	3	4	0	3	88	7	815
2019	3 to 10 years in current department or agency	85	7	3	1	2	0	2	94	3	548
2019	11 to 20 years in current department or agency	78	13	2	2	0	1	5	96	2	199
2019	More than 20 years in current department or agency	87	8	0	0	4	0	0	96	4	23
2018	Less than 3 years in current department or agency	71	10	7	4	4	0	3	84	8	635
2018	3 to 10 years in current department or agency	73	14	5	2	2	0	5	92	3	516
2018	11 to 20 years in current department or agency	75	16	3	1	0	1	3	96	1	174
2018	More than 20 years in current department or agency	76	11	4	0	4	4	0	91	5	21
2017	Less than 3 years in current department or agency	70	11	6	3	5	0	5	85	8	615
2017	3 to 10 years in current department or agency	73	13	5	2	2	0	4	90	5	667
2017	11 to 20 years in current department or agency	67	18	5	3	1	2	4	91	5	162
2017	More than 20 years in current department or agency	90	10	0	0	0	0	0	100	0	20

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	27	12	4	2	0	2	82	6	812
2019	3 to 10 years in current department or agency	57	28	9	4	2	0	1	85	6	547
2019	11 to 20 years in current department or agency	53	28	10	3	3	0	3	83	7	198
2019	More than 20 years in current department or agency	70	17	4	4	0	0	4	91	5	23
2018	Less than 3 years in current department or agency	51	24	17	5	2	0	1	77	7	635
2018	3 to 10 years in current department or agency	47	29	15	5	2	0	3	78	7	516
2018	11 to 20 years in current department or agency	50	23	16	6	4	0	2	74	9	174
2018	More than 20 years in current department or agency	61	21	9	5	0	4	0	85	5	21
2017	Less than 3 years in current department or agency	56	26	12	3	1	0	3	83	4	611
2017	3 to 10 years in current department or agency	50	26	13	6	3	0	2	78	8	666
2017	11 to 20 years in current department or agency	51	25	13	5	2	1	3	79	8	162
2017	More than 20 years in current department or agency	60	25	10	5	0	0	0	85	5	20

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	32	36	12	4	0	48	16	817
2019	3 to 10 years in current department or agency	11	29	37	16	6	0	41	23	553
2019	11 to 20 years in current department or agency	12	29	43	10	5	0	42	15	200
2019	More than 20 years in current department or agency	13	26	49	13	0	0	39	13	23
2018	Less than 3 years in current department or agency	12	35	36	14	3	0	47	17	637
2018	3 to 10 years in current department or agency	8	28	39	18	6	0	36	25	525
2018	11 to 20 years in current department or agency	12	26	46	13	2	0	38	16	176
2018	More than 20 years in current department or agency	5	19	59	9	9	0	24	17	21
2017	Less than 3 years in current department or agency	11	33	37	14	5	0	44	19	614
2017	3 to 10 years in current department or agency	7	26	42	18	8	0	33	26	671
2017	11 to 20 years in current department or agency	11	30	37	15	7	1	40	22	163
2017	More than 20 years in current department or agency	10	26	44	14	5	0	37	19	20

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	19	40	22	10	0	31	28	810
2019	3 to 10 years in current department or agency	10	24	40	19	7	0	26	34	548
2019	11 to 20 years in current department or agency	13	21	39	20	7	0	27	34	197
2019	More than 20 years in current department or agency	9	18	45	18	9	0	27	27	22
2018	Less than 3 years in current department or agency	8	19	41	21	10	0	31	27	632
2018	3 to 10 years in current department or agency	12	24	39	18	6	0	24	36	515
2018	11 to 20 years in current department or agency	10	25	39	20	5	1	25	36	174
2018	More than 20 years in current department or agency	8	20	48	14	10	0	24	28	21
2017	Less than 3 years in current department or agency	8	15	44	21	12	0	32	24	611
2017	3 to 10 years in current department or agency	11	24	40	19	7	0	25	35	669
2017	11 to 20 years in current department or agency	10	25	37	19	8	1	27	35	163
2017	More than 20 years in current department or agency	11	20	43	10	16	0	26	31	19

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	40	12	8	3	4	0	75	12	817
2019	3 to 10 years in current department or agency	37	42	13	5	1	1	0	80	6	550
2019	11 to 20 years in current department or agency	40	35	16	6	3	1	0	76	8	199
2019	More than 20 years in current department or agency	18	60	18	0	0	4	0	82	0	23
2018	Less than 3 years in current department or agency	30	37	15	10	1	7	0	72	12	635
2018	3 to 10 years in current department or agency	35	44	12	5	2	2	0	80	8	520
2018	11 to 20 years in current department or agency	39	41	10	5	2	2	1	83	7	175
2018	More than 20 years in current department or agency	46	43	5	0	5	0	0	89	5	21
2017	Less than 3 years in current department or agency	29	43	12	7	4	5	0	76	11	613
2017	3 to 10 years in current department or agency	32	43	12	7	4	2	0	77	11	672
2017	11 to 20 years in current department or agency	31	44	16	6	2	1	0	76	9	164
2017	More than 20 years in current department or agency	36	44	5	0	0	11	5	94	0	20

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	38	14	9	7	2	0	69	17	816
2019	3 to 10 years in current department or agency	30	35	15	12	8	1	0	65	20	553
2019	11 to 20 years in current department or agency	29	38	17	8	6	2	0	69	14	200
2019	More than 20 years in current department or agency	26	35	17	13	0	9	0	67	14	23
2018	Less than 3 years in current department or agency	30	35	15	12	4	3	0	67	17	637
2018	3 to 10 years in current department or agency	25	41	14	11	8	1	0	67	19	522
2018	11 to 20 years in current department or agency	28	40	16	11	4	2	0	69	16	175
2018	More than 20 years in current department or agency	29	38	24	0	9	0	0	67	9	21
2017	Less than 3 years in current department or agency	25	42	14	13	4	2	0	68	18	613
2017	3 to 10 years in current department or agency	20	38	17	15	9	1	0	58	25	670
2017	11 to 20 years in current department or agency	18	38	19	15	9	0	1	56	25	162
2017	More than 20 years in current department or agency	24	16	24	25	0	5	5	45	28	20

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	818
2019	3 to 10 years in current department or agency	12	88	551
2019	11 to 20 years in current department or agency	16	84	200
2019	More than 20 years in current department or agency	0	100	23
2017	Less than 3 years in current department or agency	12	88	614
2017	3 to 10 years in current department or agency	14	86	671
2017	11 to 20 years in current department or agency	18	82	163
2017	More than 20 years in current department or agency	34	66	20
2014	Less than 3 years in current department or agency	10	90	412
2014	3 to 10 years in current department or agency	15	85	846
2014	11 to 20 years in current department or agency	14	86	118
2014	More than 20 years in current department or agency	17	83	28

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	75	25	99
2019	3 to 10 years in current department or agency	90	10	65
2019	11 to 20 years in current department or agency	81	19	31
2017	Less than 3 years in current department or agency	74	26	70
2017	3 to 10 years in current department or agency	78	22	92
2017	11 to 20 years in current department or agency	76	24	29
2014	Less than 3 years in current department or agency	70	30	41
2014	3 to 10 years in current department or agency	84	16	128
2014	11 to 20 years in current department or agency	70	30	17

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	29	13	7	1	4	78	9	73
2019	3 to 10 years in current department or agency	51	28	4	14	4	0	79	18	57
2019	11 to 20 years in current department or agency	52	32	4	4	8	0	84	12	25
2017	Less than 3 years in current department or agency	59	18	10	5	6	2	79	11	52
2017	3 to 10 years in current department or agency	50	36	3	8	0	3	89	8	72
2017	11 to 20 years in current department or agency	45	32	14	4	4	0	78	9	22
2014	Less than 3 years in current department or agency	48	31	7	7	7	0	79	14	29
2014	3 to 10 years in current department or agency	55	29	7	5	3	1	85	8	107
2014	11 to 20 years in current department or agency	68	17	0	9	7	0	84	16	12

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	31	22	13	11	2	0	22	78	815
2019	3 to 10 years in current department or agency	23	33	22	13	8	1	0	23	77	551
2019	11 to 20 years in current department or agency	32	34	20	5	7	1	1	32	68	199
2019	More than 20 years in current department or agency	48	26	22	0	4	0	0	48	52	23
2018	Less than 3 years in current department or agency	21	31	19	16	10	2	1	22	78	638
2018	3 to 10 years in current department or agency	25	27	21	15	10	1	1	25	75	524
2018	11 to 20 years in current department or agency	37	29	17	7	8	1	1	37	63	174
2018	More than 20 years in current department or agency	52	38	5	0	5	0	0	52	48	21
2017	Less than 3 years in current department or agency	20	23	26	14	13	2	1	20	80	614
2017	3 to 10 years in current department or agency	31	24	23	10	8	4	0	33	67	672
2017	11 to 20 years in current department or agency	39	27	18	7	6	3	0	40	60	164
2017	More than 20 years in current department or agency	59	15	16	10	0	0	0	59	41	20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	66	34	625
2019	3 to 10 years in current department or agency	48	52	417
2019	11 to 20 years in current department or agency	49	51	132
2019	More than 20 years in current department or agency	41	59	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	32	68	619
2019	3 to 10 years in current department or agency	36	64	415
2019	11 to 20 years in current department or agency	38	62	126
2019	More than 20 years in current department or agency	33	67	12
2018	Less than 3 years in current department or agency	26	74	475
2018	3 to 10 years in current department or agency	23	77	382
2018	11 to 20 years in current department or agency	26	74	104
2018	More than 20 years in current department or agency	30	70	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	16	22	16	16	19	3	7	43	39	619
2019	3 to 10 years in current department or agency	16	26	17	17	16	1	7	46	35	414
2019	11 to 20 years in current department or agency	19	23	19	14	12	1	11	49	29	129
2019	More than 20 years in current department or agency	33	17	16	8	9	8	8	60	21	12
2018	Less than 3 years in current department or agency	13	24	15	19	19	3	7	41	42	478
2018	3 to 10 years in current department or agency	17	22	18	16	20	1	6	42	39	385
2018	11 to 20 years in current department or agency	21	31	11	12	16	3	5	57	31	106
2018	More than 20 years in current department or agency	10	49	0	32	0	9	0	64	36	10
2017	Less than 3 years in current department or agency	16	27	15	14	17	3	8	48	35	469
2017	3 to 10 years in current department or agency	12	30	15	16	18	1	8	47	37	430
2017	11 to 20 years in current department or agency	17	29	20	18	9	1	5	49	29	96

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	12	14	21	36	3	8	20	65	622
2019	3 to 10 years in current department or agency	6	13	15	22	33	3	7	22	61	415
2019	11 to 20 years in current department or agency	9	11	19	22	25	3	11	23	55	128
2019	More than 20 years in current department or agency	9	0	16	25	26	8	17	12	67	12
2018	Less than 3 years in current department or agency	3	12	13	21	42	3	6	17	69	481
2018	3 to 10 years in current department or agency	4	10	13	21	43	2	7	16	70	384
2017	Less than 3 years in current department or agency	2	9	7	21	51	4	6	12	80	470
2017	3 to 10 years in current department or agency	1	9	12	17	49	3	9	12	74	431
2017	11 to 20 years in current department or agency	4	12	14	15	47	1	7	17	67	96

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	21	17	10	11	1	3	59	22	811
2019	3 to 10 years in current department or agency	34	21	19	12	11	1	3	57	24	545
2019	11 to 20 years in current department or agency	34	19	18	11	15	0	3	55	27	197
2019	More than 20 years in current department or agency	43	9	18	9	13	0	9	57	23	23
2018	Less than 3 years in current department or agency	35	21	16	9	9	2	7	62	20	634
2018	3 to 10 years in current department or agency	35	17	15	12	17	0	4	54	31	524
2018	11 to 20 years in current department or agency	33	16	14	12	21	0	5	51	34	176
2018	More than 20 years in current department or agency	63	0	15	4	13	0	4	66	18	21

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment