2019 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	47	44	4	5	0	91	5	77
2019	IS-03	71	29	0	0	0	100	0	17
2019	IS-04	53	40	0	7	0	93	7	15
2019	IS-05	26	61	4	9	0	87	9	23
2019	IS-06	55	27	9	9	0	82	9	11
2017	IS	31	46	3	12	8	76	20	58
2017	IS-04	39	43	0	12	6	82	18	16
2017	IS-05	16	50	11	12	11	66	23	18
2014	IS	27	57	4	9	4	84	12	56
2014	IS-03	10	60	0	20	10	70	30	10
2014	IS-04	36	50	0	7	7	86	14	14
2014	IS-05	25	69	6	0	0	94	0	16
2011	IS	35	47	5	8	6	82	14	66
2011	IS-03	40	40	10	10	0	80	10	10
2011	IS-04	18	53	0	18	12	71	29	17
2011	IS-05	43	39	4	4	9	83	13	23
2008	IS	44	37	5	11	3	81	14	63
2008	IS-04	50	29	7	7	7	79	14	14
2008	IS-05	33	47	7	13	0	80	13	15

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	68	20	1	8	3	88	11	76
2019	IS-03	71	24	0	6	0	94	6	17
2019	IS-04	67	13	0	13	7	80	20	15
2019	IS-05	70	17	4	4	4	87	9	23
2019	IS-06	70	20	0	10	0	90	10	10
2017	IS	59	32	2	4	4	91	8	57
2017	IS-04	49	37	0	14	0	86	14	16
2017	IS-05	56	33	0	0	11	89	11	18
2014	IS	55	32	5	5	2	87	7	56
2014	IS-03	10	60	20	0	10	70	10	10
2014	IS-04	79	7	7	7	0	86	7	14
2014	IS-05	63	38	0	0	0	100	0	16
2011	IS	59	24	8	8	2	83	9	66
2011	IS-03	70	20	10	0	0	90	0	10
2011	IS-04	53	29	6	12	0	82	12	17
2011	IS-05	57	22	13	9	0	78	9	23
2008	IS	67	21	0	11	2	87	13	63
2008	IS-04	57	29	0	14	0	86	14	14
2008	IS-05	80	7	0	13	0	87	13	15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	49	38	4	7	3	87	9	76
2019	IS-03	53	47	0	0	0	100	0	17
2019	IS-04	47	47	0	7	0	93	7	15
2019	IS-05	35	39	9	13	4	74	17	23
2019	IS-06	70	20	0	10	0	90	10	10
2017	IS	44	31	4	16	5	76	21	58
2017	IS-04	45	43	0	12	0	88	12	16
2017	IS-05	38	16	6	28	11	54	39	18
2014	IS	38	36	11	13	4	73	16	56
2014	IS-03	10	30	0	40	20	40	60	10
2014	IS-04	36	43	14	7	0	79	7	14
2014	IS-05	50	38	13	0	0	88	0	16
2011	IS	38	36	5	14	8	74	21	66
2011	IS-03	20	40	0	30	10	60	40	10
2011	IS-04	24	53	6	12	6	76	18	17
2011	IS-05	52	26	9	9	4	78	13	23

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	32	32	17	14	4	1	64	19	76
2019	IS-03	29	29	18	12	12	0	59	24	17
2019	IS-04	33	33	7	27	0	0	67	27	15
2019	IS-05	22	35	22	17	0	4	59	18	23
2019	IS-06	60	30	10	0	0	0	90	0	10
2018	IS	21	52	7	13	5	2	75	18	56
2018	IS-03	14	79	0	0	0	7	100	0	14
2018	IS-04	19	56	0	19	6	0	75	25	16
2018	IS-05	25	33	17	17	8	0	58	25	12
2017	IS	34	39	12	10	5	0	73	15	58
2017	IS-04	37	45	6	12	0	0	82	12	16
2017	IS-05	28	27	16	11	18	0	55	28	18
2014	IS	33	36	16	13	2	0	69	15	55
2014	IS-03	20	40	10	20	10	0	60	30	10
2014	IS-04	29	36	21	14	0	0	64	14	14
2014	IS-05	44	31	13	13	0	0	75	13	16
2011	IS	38	39	14	6	2	2	78	8	66
2011	IS-03	40	40	20	0	0	0	80	0	10
2011	IS-04	41	47	6	6	0	0	88	6	17
2011	IS-05	35	39	9	9	4	4	77	14	23
2008	IS	38	43	13	6	0	0	81	6	63
2008	IS-04	50	50	0	0	0	0	100	0	14
2008	IS-05	27	33	20	20	0	0	60	20	15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	43	9	1	0	89	1	76
2019	IS-03	53	41	6	0	0	94	0	17
2019	IS-04	47	53	0	0	0	100	0	15
2019	IS-05	39	39	17	4	0	78	4	23
2019	IS-06	60	40	0	0	0	100	0	10
2017	IS	64	24	8	3	0	88	3	58
2017	IS-04	57	31	6	6	0	88	6	16
2017	IS-05	62	22	11	5	0	84	5	18
2014	IS	48	32	13	5	2	80	7	56
2014	IS-03	20	20	20	30	10	40	40	10
2014	IS-04	57	43	0	0	0	100	0	14
2014	IS-05	63	31	6	0	0	94	0	16

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	64	24	5	3	4	0	88	7	75
2019	IS-03	50	38	6	6	0	0	88	6	16
2019	IS-04	60	27	7	0	7	0	87	7	15
2019	IS-05	65	22	0	4	9	0	87	13	23
2019	IS-06	90	10	0	0	0	0	100	0	10
2018	IS	55	30	7	5	2	0	86	7	56
2018	IS-03	64	29	7	0	0	0	93	0	14
2018	IS-04	50	31	13	0	6	0	81	6	16
2018	IS-05	33	42	8	17	0	0	75	17	12
2017	IS	67	21	7	3	2	0	88	5	58
2017	IS-04	69	18	12	0	0	0	88	0	16
2017	IS-05	61	22	6	5	5	0	83	11	18
2014	IS	45	36	11	5	4	0	80	9	56
2014	IS-03	20	40	20	0	20	0	60	20	10
2014	IS-04	50	29	7	14	0	0	79	14	14
2014	IS-05	38	50	6	6	0	0	88	6	16
2011	IS	41	35	9	8	5	3	78	13	66
2011	IS-03	20	50	20	10	0	0	70	10	10
2011	IS-04	35	35	0	6	18	6	75	25	17
2011	IS-05	61	30	9	0	0	0	91	0	23

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	43	37	11	9	0	80	9	76
2019	IS-03	29	53	12	6	0	82	6	17
2019	IS-04	47	33	13	7	0	80	7	15
2019	IS-05	30	43	13	13	0	74	13	23
2019	IS-06	80	20	0	0	0	100	0	10
2018	IS	43	38	7	5	7	80	13	56
2018	IS-03	71	21	0	0	7	93	7	14
2018	IS-04	25	44	13	13	6	69	19	16
2018	IS-05	42	33	8	8	8	75	17	12
2017	IS	42	38	8	7	5	80	12	58
2017	IS-04	43	27	18	6	6	69	12	16
2017	IS-05	39	44	5	5	6	83	11	18
2014	IS	25	46	14	5	9	71	14	56
2014	IS-03	10	40	0	20	30	50	50	10
2014	IS-04	7	50	29	0	14	57	14	14
2014	IS-05	38	50	13	0	0	88	0	16
2011	IS	24	52	11	8	6	76	14	66
2011	IS-03	20	50	10	20	0	70	20	10
2011	IS-04	12	59	6	18	6	71	24	17
2011	IS-05	39	52	9	0	0	91	0	23
2008	IS	31	50	10	6	3	81	10	62
2008	IS-04	7	64	21	0	7	71	7	14
2008	IS-05	47	53	0	0	0	100	0	15

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	44	6	9	3	0	82	12	77
2019	IS-03	47	35	6	6	6	0	82	12	17
2019	IS-04	40	40	0	13	7	0	80	20	15
2019	IS-05	30	43	13	13	0	0	74	13	23
2019	IS-06	36	55	9	0	0	0	91	0	11
2018	IS	39	30	14	11	5	0	70	16	56
2018	IS-03	50	21	7	14	7	0	71	21	14
2018	IS-04	31	31	25	13	0	0	63	13	16
2018	IS-05	42	33	0	17	8	0	75	25	12
2017	IS	47	29	7	12	5	0	76	17	58
2017	IS-04	49	27	6	18	0	0	76	18	16
2017	IS-05	44	22	0	16	17	0	67	33	18
2014	IS	25	43	11	16	5	0	68	21	56
2014	IS-03	10	30	0	40	20	0	40	60	10
2014	IS-04	21	64	14	0	0	0	86	0	14
2014	IS-05	38	25	13	19	6	0	63	25	16
2011	IS	28	49	8	12	2	2	78	14	65
2011	IS-03	20	50	20	10	0	0	70	10	10
2011	IS-04	19	63	0	13	6	0	81	19	16
2011	IS-05	35	52	4	9	0	0	87	9	23

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	44	9	14	9	68	23	77
2019	IS-03	18	53	6	18	6	71	24	17
2019	IS-04	33	13	20	27	7	47	33	15
2019	IS-05	17	48	9	9	17	65	26	23
2019	IS-06	18	73	9	0	0	91	0	11
2018	IS	23	45	7	18	7	68	25	56
2018	IS-03	29	36	7	29	0	64	29	14
2018	IS-04	13	63	6	6	13	75	19	16
2018	IS-05	25	17	17	25	17	42	42	12
2017	IS	34	34	16	14	2	68	16	58
2017	IS-04	24	43	21	12	0	67	12	16
2017	IS-05	23	28	16	27	6	51	33	18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	38	6	14	3	77	17	77
2019	IS-03	41	29	6	18	6	71	24	17
2019	IS-04	47	27	7	13	7	73	20	15
2019	IS-05	17	43	13	26	0	61	26	23
2019	IS-06	64	36	0	0	0	100	0	11
2018	IS	41	43	7	9	0	84	9	56
2018	IS-03	43	43	14	0	0	86	0	14
2018	IS-04	31	50	13	6	0	81	6	16
2018	IS-05	42	33	0	25	0	75	25	12
2017	IS	46	38	13	2	2	84	4	57
2017	IS-04	31	49	21	0	0	79	0	16
2017	IS-05	34	44	11	5	6	78	11	18
2014	IS	36	46	7	7	4	82	11	56
2014	IS-03	10	70	0	10	10	80	20	10
2014	IS-04	29	50	14	0	7	79	7	14
2014	IS-05	31	50	13	6	0	81	6	16
2011	IS	31	48	9	9	3	78	12	65
2011	IS-03	30	50	10	10	0	80	10	10
2011	IS-04	19	50	6	13	13	69	25	16
2011	IS-05	35	52	9	4	0	87	4	23
2008	IS	40	47	6	5	2	87	6	62
2008	IS-04	29	57	7	0	7	86	7	14
2008	IS-05	67	27	7	0	0	93	0	15

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	43	35	12	6	4	78	10	77
2019	IS-03	35	35	18	6	6	71	12	17
2019	IS-04	47	40	7	0	7	87	7	15
2019	IS-05	26	39	13	17	4	65	22	23
2019	IS-06	91	9	0	0	0	100	0	11
2018	IS	39	39	9	4	9	79	13	56
2018	IS-03	50	29	14	0	7	79	7	14
2018	IS-04	31	50	6	6	6	81	13	16
2018	IS-05	33	33	8	8	17	67	25	12
2017	IS	49	29	7	12	4	78	15	58
2017	IS-04	43	45	6	6	0	88	6	16
2017	IS-05	50	12	5	22	11	61	33	18

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	34	14	5	0	80	5	76
2019	IS-03	47	29	12	12	0	76	12	17
2019	IS-04	53	27	20	0	0	80	0	15
2019	IS-05	30	43	22	4	0	74	4	23
2019	IS-06	80	20	0	0	0	100	0	10
2018	IS	52	31	9	6	2	83	7	54
2018	IS-03	57	36	7	0	0	93	0	14
2018	IS-04	33	40	13	13	0	73	13	15
2018	IS-05	55	27	9	9	0	82	9	11
2017	IS	49	33	14	3	0	83	3	57
2017	IS-04	43	39	18	0	0	82	0	16
2017	IS-05	53	41	0	6	0	94	6	17
2014	IS	48	34	9	7	2	82	9	56
2014	IS-03	30	40	0	30	0	70	30	10
2014	IS-04	36	43	14	0	7	79	7	14
2014	IS-05	56	31	13	0	0	88	0	16
2011	IS	42	33	14	8	3	76	11	66
2011	IS-03	40	40	0	20	0	80	20	10
2011	IS-04	35	35	18	6	6	71	12	17
2011	IS-05	65	30	4	0	0	96	0	23

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	42	26	20	8	4	0	68	12	76
2019	IS-03	29	35	35	0	0	0	65	0	17
2019	IS-04	47	27	20	0	7	0	73	7	15
2019	IS-05	36	27	14	18	5	0	64	23	22
2019	IS-06	82	9	0	9	0	0	91	9	11
2018	IS	38	39	4	13	7	0	77	20	56
2018	IS-03	50	21	0	21	7	0	71	29	14
2018	IS-04	25	50	13	6	6	0	75	13	16
2018	IS-05	33	33	0	17	17	0	67	33	12
2017	IS	46	37	5	7	3	2	84	10	58
2017	IS-04	43	33	12	12	0	0	76	12	16
2017	IS-05	39	28	6	11	11	5	71	23	18
2014	IS	30	36	11	14	9	0	66	23	56
2014	IS-03	0	30	10	40	20	0	30	60	10
2014	IS-04	36	43	7	7	7	0	79	14	14
2014	IS-05	25	50	13	13	0	0	75	13	16
2011	IS	33	41	8	15	3	0	74	18	66
2011	IS-03	10	40	30	10	10	0	50	20	10
2011	IS-04	29	47	6	12	6	0	76	18	17
2011	IS-05	48	43	0	9	0	0	91	9	23

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	27	19	6	5	0	1	68	12	77
2019	IS-03	29	35	18	6	6	0	6	69	13	17
2019	IS-04	53	20	27	0	0	0	0	73	0	15
2019	IS-05	30	26	17	17	9	0	0	57	26	23
2019	IS-06	64	27	9	0	0	0	0	91	0	11
2018	IS	43	29	9	13	7	0	0	71	20	56
2018	IS-03	43	21	21	7	7	0	0	64	14	14
2018	IS-04	50	25	6	13	6	0	0	75	19	16
2018	IS-05	33	33	8	8	17	0	0	67	25	12
2017	IS	44	39	5	9	2	2	0	84	10	58
2017	IS-04	43	45	6	6	0	0	0	88	6	16
2017	IS-05	34	33	5	17	5	5	0	71	24	18
2014	IS	36	29	16	14	5	0	0	64	20	56
2014	IS-03	10	30	0	50	10	0	0	40	60	10
2014	IS-04	43	21	29	7	0	0	0	64	7	14
2014	IS-05	31	44	13	13	0	0	0	75	13	16

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	39	14	4	3	0	79	6	77
2019	IS-03	35	53	6	6	0	0	88	6	17
2019	IS-04	40	40	13	0	7	0	80	7	15
2019	IS-05	26	43	22	4	4	0	70	9	23
2019	IS-06	73	27	0	0	0	0	100	0	11
2018	IS	36	39	9	13	4	0	75	16	56
2018	IS-03	43	43	0	7	7	0	86	14	14
2018	IS-04	31	38	6	19	6	0	69	25	16
2018	IS-05	25	25	25	25	0	0	50	25	12
2017	IS	52	35	5	7	2	0	87	8	58
2017	IS-04	37	51	0	12	0	0	88	12	16
2017	IS-05	45	28	11	11	5	0	73	16	18
2014	IS	32	39	9	13	4	4	74	17	56
2014	IS-03	0	50	10	30	10	0	50	40	10
2014	IS-04	50	29	7	7	0	7	85	8	14
2014	IS-05	31	44	6	13	6	0	75	19	16
2011	IS	36	44	9	8	2	2	82	9	66
2011	IS-03	20	50	0	30	0	0	70	30	10
2011	IS-04	29	41	18	6	0	6	75	6	17
2011	IS-05	48	43	4	0	4	0	91	4	23

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	53	30	12	5	0	83	5	77
2019	IS-03	53	29	12	6	0	82	6	17
2019	IS-04	53	33	7	7	0	87	7	15
2019	IS-05	26	48	17	9	0	74	9	23
2019	IS-06	100	0	0	0	0	100	0	11
2018	IS	52	29	9	4	7	80	11	56
2018	IS-03	64	21	7	0	7	86	7	14
2018	IS-04	44	38	6	6	6	81	13	16
2018	IS-05	25	33	25	8	8	58	17	12
2017	IS	55	29	7	7	2	85	9	58
2017	IS-04	55	27	6	6	6	82	12	16
2017	IS-05	39	50	5	6	0	89	6	18
2014	IS	39	41	13	5	2	80	7	56
2014	IS-03	0	60	10	20	10	60	30	10
2014	IS-04	29	43	21	7	0	71	7	14
2014	IS-05	63	25	13	0	0	88	0	16
2011	IS	33	44	6	11	6	77	17	66
2011	IS-03	30	40	0	30	0	70	30	10
2011	IS-04	18	53	18	6	6	71	12	17
2011	IS-05	52	39	4	4	0	91	4	23
2008	IS	42	44	5	8	2	85	10	62
2008	IS-04	14	64	7	7	7	79	14	14
2008	IS-05	60	40	0	0	0	100	0	15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	35	16	1	4	0	79	5	77
2019	IS-03	71	18	12	0	0	0	88	0	17
2019	IS-04	27	40	20	0	13	0	67	13	15
2019	IS-05	39	43	13	0	4	0	83	4	23
2019	IS-06	36	27	27	9	0	0	64	9	11
2018	IS	38	34	20	9	0	0	71	9	56
2018	IS-03	36	43	14	7	0	0	79	7	14
2018	IS-04	44	38	13	6	0	0	81	6	16
2018	IS-05	25	33	33	8	0	0	58	8	12
2017	IS	41	43	9	3	4	0	84	8	58
2017	IS-04	37	57	0	0	6	0	94	6	16
2017	IS-05	28	49	18	5	0	0	77	5	18
2014	IS	50	38	7	3	0	2	89	3	56
2014	IS-03	40	60	0	0	0	0	100	0	10
2014	IS-04	50	29	21	0	0	0	79	0	14
2014	IS-05	38	44	6	6	0	6	87	7	16
2011	IS	33	45	9	8	5	0	79	12	66
2011	IS-03	40	40	10	10	0	0	80	10	10
2011	IS-04	29	53	6	12	0	0	82	12	17
2011	IS-05	30	43	13	9	4	0	74	13	23
2008	IS	35	38	16	8	3	0	73	11	63
2008	IS-04	36	43	21	0	0	0	79	0	14
2008	IS-05	40	33	7	13	7	0	73	20	15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	8	19	42	22	6	3	0	29	28	77
2019	IS-03	12	18	41	12	6	12	0	20	33	17
2019	IS-04	13	13	47	20	7	0	0	27	27	15
2019	IS-05	9	22	43	17	9	0	0	26	30	23
2019	IS-06	0	18	36	45	0	0	0	45	18	11
2018	IS	5	27	50	9	7	2	0	16	33	56
2018	IS-03	0	36	50	0	14	0	0	14	36	14
2018	IS-04	6	25	50	0	13	6	0	13	33	16
2018	IS-05	0	33	42	25	0	0	0	25	33	12
2017	IS	10	15	41	19	10	2	3	30	27	58
2017	IS-04	6	24	27	31	12	0	0	43	31	16
2017	IS-05	22	12	43	12	11	0	0	23	34	18
2014	IS	5	18	43	27	2	0	5	30	25	56
2014	IS-03	20	10	40	20	0	0	10	22	33	10
2014	IS-04	0	21	36	29	7	0	7	38	23	14
2014	IS-05	6	19	50	19	0	0	6	20	27	16
2011	IS	9	26	52	12	0	0	2	12	35	66
2011	IS-03	10	40	40	10	0	0	0	10	50	10
2011	IS-04	6	18	59	18	0	0	0	18	24	17
2011	IS-05	9	30	52	9	0	0	0	9	39	23
2008	IS	6	16	44	21	10	0	3	31	23	63
2008	IS-04	0	14	50	14	14	0	7	31	15	14
2008	IS-05	7	20	60	7	7	0	0	13	27	15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	1	10	26	44	13	1	4	60	12	77
2019	IS-03	0	12	24	41	12	6	6	60	13	17
2019	IS-04	7	0	33	53	7	0	0	60	7	15
2019	IS-05	0	22	30	35	9	0	4	45	23	23
2019	IS-06	0	9	0	64	18	0	9	90	10	11
2018	IS	4	13	27	39	16	2	0	56	16	56
2018	IS-03	0	7	21	57	14	0	0	71	7	14
2018	IS-04	6	13	25	31	19	6	0	53	20	16
2018	IS-05	8	8	50	17	17	0	0	33	17	12
2017	IS	4	13	29	20	24	5	5	49	18	58
2017	IS-04	6	18	33	12	31	0	0	43	24	16
2017	IS-05	6	17	33	16	23	5	0	41	24	18
2014	IS	4	2	32	43	14	0	5	60	6	56
2014	IS-03	10	0	40	40	10	0	0	50	10	10
2014	IS-04	0	0	36	43	14	0	7	62	0	14
2014	IS-05	6	6	38	31	13	0	6	47	13	16
2011	IS	3	12	30	41	9	2	3	52	16	66
2011	IS-03	10	0	30	50	10	0	0	60	10	10
2011	IS-04	0	12	47	29	6	0	6	38	13	17
2011	IS-05	4	17	26	48	4	0	0	52	22	23
2008	IS	3	6	21	44	21	0	5	68	10	62
2008	IS-04	0	7	29	29	21	0	14	58	8	14
2008	IS-05	13	0	20	53	13	0	0	67	13	15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	17	35	22	8	1	1	31	33	77
2019	IS-03	18	29	12	24	6	6	6	33	53	17
2019	IS-04	13	7	33	40	7	0	0	47	20	15
2019	IS-05	13	22	43	17	4	0	0	22	35	23
2019	IS-06	9	18	55	18	0	0	0	18	27	11
2018	IS	18	23	30	21	5	0	2	27	42	56
2018	IS-03	21	14	29	21	14	0	0	36	36	14
2018	IS-04	19	38	25	19	0	0	0	19	56	16
2018	IS-05	25	33	33	0	8	0	0	8	58	12
2017	IS	9	23	39	18	9	2	2	27	32	57
2017	IS-04	12	18	31	21	12	6	0	35	33	16
2017	IS-05	18	35	29	6	13	0	0	18	53	17
2014	IS	18	21	43	11	4	2	2	15	41	56
2014	IS-03	30	20	50	0	0	0	0	0	50	10
2014	IS-04	7	36	50	0	7	0	0	7	43	14
2014	IS-05	25	19	38	13	0	0	6	13	47	16
2011	IS	18	29	30	17	3	2	2	20	48	66
2011	IS-03	20	30	30	20	0	0	0	20	50	10
2011	IS-04	18	29	18	29	0	6	0	31	50	17
2011	IS-05	9	35	35	17	4	0	0	22	43	23
2008	IS	13	19	40	21	6	0	0	27	32	62
2008	IS-04	14	21	43	14	7	0	0	21	36	14
2008	IS-05	13	20	40	27	0	0	0	27	33	15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	6	13	48	26	6	0	32	19	77
2019	IS-03	6	12	53	29	0	0	29	18	17
2019	IS-04	7	7	60	20	7	0	27	13	15
2019	IS-05	9	17	43	17	13	0	30	26	23
2019	IS-06	9	9	45	36	0	0	36	18	11
2018	IS	7	23	48	20	2	0	21	30	56
2018	IS-03	7	29	36	29	0	0	29	36	14
2018	IS-04	6	31	44	13	6	0	19	38	16
2018	IS-05	17	25	42	17	0	0	17	42	12
2017	IS	8	15	40	23	14	0	36	24	58
2017	IS-04	6	12	49	14	18	0	33	18	16
2017	IS-05	16	17	39	11	17	0	28	33	18
2014	IS	2	23	43	25	4	4	30	26	56
2014	IS-03	10	20	60	10	0	0	10	30	10
2014	IS-04	0	7	43	36	7	7	46	8	14
2014	IS-05	0	13	63	19	0	6	20	13	16
2011	IS	11	20	39	26	3	2	29	31	66
2011	IS-03	10	40	20	30	0	0	30	50	10
2011	IS-04	12	18	35	29	6	0	35	29	17
2011	IS-05	9	17	48	22	4	0	26	26	23
2008	IS	5	21	37	26	10	2	36	26	62
2008	IS-04	0	29	50	14	0	7	15	31	14
2008	IS-05	20	13	33	20	13	0	33	33	15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	14	17	32	27	6	1	1	35	32	77
2019	IS-03	12	24	12	41	6	0	6	50	38	17
2019	IS-04	13	0	47	33	7	0	0	40	13	15
2019	IS-05	22	13	39	17	9	0	0	26	35	23
2019	IS-06	18	27	45	9	0	0	0	9	45	11
2018	IS	11	34	30	14	5	4	2	21	47	56
2018	IS-03	0	21	21	21	14	14	7	45	27	14
2018	IS-04	13	44	25	13	6	0	0	19	56	16
2018	IS-05	17	42	25	17	0	0	0	17	58	12
2017	IS	20	32	17	18	7	2	5	26	55	58
2017	IS-04	18	31	24	21	0	0	6	22	52	16
2017	IS-05	28	27	22	6	11	5	0	18	58	18
2014	IS	9	18	38	21	9	0	5	32	28	56
2014	IS-03	20	40	30	10	0	0	0	10	60	10
2014	IS-04	0	7	14	43	21	0	14	75	8	14
2014	IS-05	13	19	38	19	6	0	6	27	33	16
2011	IS	6	30	26	21	14	2	2	36	38	66
2011	IS-03	10	30	30	10	20	0	0	30	40	10
2011	IS-04	12	12	29	41	6	0	0	47	24	17
2011	IS-05	4	43	13	22	17	0	0	39	48	23
2008	IS	5	15	24	29	24	0	3	55	20	62
2008	IS-04	0	7	36	29	14	0	14	50	8	14
2008	IS-05	0	20	27	27	27	0	0	53	20	15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	4	13	24	37	18	1	3	58	18	76
2019	IS-03	12	12	6	41	24	0	6	69	25	17
2019	IS-04	0	13	40	20	20	0	7	43	14	15
2019	IS-05	5	14	32	41	9	0	0	50	18	22
2019	IS-06	0	27	9	36	27	0	0	64	27	11
2018	IS	4	20	34	21	16	5	0	40	25	56
2018	IS-03	0	7	36	14	29	14	0	50	8	14
2018	IS-04	0	25	25	31	13	6	0	47	27	16
2018	IS-05	17	17	33	17	17	0	0	33	33	12
2017	IS	10	20	34	20	7	5	3	30	33	58
2017	IS-04	12	18	37	21	0	6	6	23	35	16
2017	IS-05	17	16	44	5	12	5	0	18	35	18
2014	IS	5	11	23	39	13	2	7	57	18	56
2014	IS-03	20	20	10	40	10	0	0	50	40	10
2014	IS-04	0	7	14	43	14	0	21	73	9	14
2014	IS-05	6	6	25	50	6	0	6	60	13	16
2011	IS	6	18	24	32	14	2	5	48	26	66
2011	IS-03	20	10	40	20	10	0	0	30	30	10
2011	IS-04	6	18	24	18	29	0	6	50	25	17
2011	IS-05	4	26	17	43	0	4	4	48	33	23
2008	IS	2	16	25	33	20	2	3	55	19	61
2008	IS-04	0	14	7	43	14	7	14	73	18	14
2008	IS-05	0	13	20	40	27	0	0	67	13	15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	10	10	36	31	8	1	3	41	22	77
2019	IS-03	6	18	18	41	6	0	12	53	27	17
2019	IS-04	20	0	40	33	7	0	0	40	20	15
2019	IS-05	4	13	48	26	9	0	0	35	17	23
2019	IS-06	0	18	55	18	9	0	0	27	18	11
2018	IS	15	13	45	16	5	5	0	23	29	55
2018	IS-03	23	8	38	15	8	8	0	25	33	13
2018	IS-04	19	13	50	13	0	6	0	13	33	16
2018	IS-05	17	17	42	8	17	0	0	25	33	12
2017	IS	10	20	30	21	10	3	5	34	33	58
2017	IS-04	6	18	43	27	0	6	0	28	26	16
2017	IS-05	22	11	39	12	16	0	0	28	33	18
2014	IS	9	11	43	25	4	4	5	31	22	56
2014	IS-03	30	0	60	0	0	10	0	0	33	10
2014	IS-04	7	7	57	21	0	0	7	23	15	14
2014	IS-05	6	6	56	19	0	0	13	21	14	16

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	7	26	36	16	16	32	33	76
2019	IS-03	0	25	31	19	25	44	25	16
2019	IS-04	13	27	20	27	13	40	40	15
2019	IS-05	9	30	48	4	9	13	39	23
2019	IS-06	0	36	45	0	18	18	36	11

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	66	25	1	5	3	0	91	8	77
2019	IS-03	82	12	0	6	0	0	94	6	17
2019	IS-04	60	27	0	7	7	0	87	13	15
2019	IS-05	57	39	4	0	0	0	96	0	23
2019	IS-06	64	18	0	9	9	0	82	18	11
2017	IS	66	25	0	6	2	2	93	7	58
2017	IS-04	49	31	0	21	0	0	79	21	16
2017	IS-05	84	11	0	0	5	0	95	5	18
2014	IS	71	21	2	4	2	0	93	5	56
2014	IS-03	60	30	0	0	10	0	90	10	10
2014	IS-04	79	21	0	0	0	0	100	0	14
2014	IS-05	69	31	0	0	0	0	100	0	16
2011	IS	62	35	2	2	0	0	97	2	66
2011	IS-03	80	20	0	0	0	0	100	0	10
2011	IS-04	65	35	0	0	0	0	100	0	17
2011	IS-05	57	39	0	4	0	0	96	4	23
2008	IS	81	13	3	2	2	0	94	3	62
2008	IS-04	71	29	0	0	0	0	100	0	14
2008	IS-05	79	7	7	7	0	0	86	7	14

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	25	34	16	14	0	10	1	66	16	77
2019	IS-03	29	29	18	12	0	6	6	67	13	17
2019	IS-04	27	40	13	13	0	7	0	71	14	15
2019	IS-05	17	39	17	13	0	13	0	65	15	23
2019	IS-06	18	27	9	18	0	27	0	63	25	11
2018	IS	27	38	11	13	7	4	2	68	21	56
2018	IS-03	36	36	14	14	0	0	0	71	14	14
2018	IS-04	19	31	6	19	19	6	0	53	40	16
2018	IS-05	0	50	25	17	0	8	0	55	18	12
2017	IS	31	37	15	5	5	3	3	73	11	58
2017	IS-04	18	45	24	6	6	0	0	63	12	16
2017	IS-05	28	38	5	12	6	5	5	74	20	18
2014	IS	27	21	18	13	11	7	4	54	26	56
2014	IS-03	20	10	30	20	20	0	0	30	40	10
2014	IS-04	14	36	14	14	14	0	7	54	31	14
2014	IS-05	31	25	19	6	6	6	6	64	14	16

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	42	40	8	8	1	1	0	83	9	77
2019	IS-03	47	29	0	18	0	6	0	81	19	17
2019	IS-04	53	33	7	7	0	0	0	87	7	15
2019	IS-05	26	43	22	9	0	0	0	70	9	23
2019	IS-06	55	36	0	0	9	0	0	91	9	11
2018	IS	52	29	5	9	5	0	0	80	14	56
2018	IS-03	36	50	7	0	7	0	0	86	7	14
2018	IS-04	50	25	0	19	6	0	0	75	25	16
2018	IS-05	42	25	8	17	8	0	0	67	25	12
2017	IS	42	29	14	10	2	0	2	73	12	58
2017	IS-04	31	51	12	6	0	0	0	82	6	16
2017	IS-05	43	23	5	17	6	0	5	70	24	18
2014	IS	39	36	5	9	9	2	0	76	18	56
2014	IS-03	30	20	20	20	10	0	0	50	30	10
2014	IS-04	43	36	0	7	14	0	0	79	21	14
2014	IS-05	38	38	6	6	6	6	0	80	13	16

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	57	30	6	5	1	87	6	77
2019	IS-03	53	29	6	12	0	82	12	17
2019	IS-04	60	13	20	7	0	73	7	15
2019	IS-05	43	52	4	0	0	96	0	23
2019	IS-06	82	9	0	0	9	91	9	11
2018	IS	52	32	13	2	2	84	4	56
2018	IS-03	43	29	29	0	0	71	0	14
2018	IS-04	44	38	13	0	6	81	6	16
2018	IS-05	50	42	0	8	0	92	8	12
2017	IS	44	45	7	4	0	90	4	58
2017	IS-04	18	76	6	0	0	94	0	16
2017	IS-05	39	39	11	11	0	78	11	18
2014	IS	36	45	2	13	5	80	18	56
2014	IS-03	40	30	0	10	20	70	30	10
2014	IS-04	29	64	0	7	0	93	7	14
2014	IS-05	50	31	0	13	6	81	19	16

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	47	40	9	1	1	1	88	3	77
2019	IS-03	35	53	0	6	0	6	94	6	17
2019	IS-04	60	20	20	0	0	0	80	0	15
2019	IS-05	30	61	9	0	0	0	91	0	23
2019	IS-06	82	9	0	0	9	0	91	9	11
2018	IS	43	41	7	7	2	0	84	9	56
2018	IS-03	50	29	14	0	7	0	79	7	14
2018	IS-04	31	50	13	6	0	0	81	6	16
2018	IS-05	25	58	0	17	0	0	83	17	12

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	21	10	5	4	4	80	9	77
2019	IS-03	29	29	24	6	0	12	67	7	17
2019	IS-04	73	7	13	0	0	7	86	0	15
2019	IS-05	48	35	4	9	4	0	83	13	23
2019	IS-06	82	9	0	0	9	0	91	9	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	42	31	10	6	8	3	75	15	77
2019	IS-03	24	29	18	12	6	12	60	20	17
2019	IS-04	53	27	7	13	0	0	80	13	15
2019	IS-05	30	39	13	4	13	0	70	17	23
2019	IS-06	64	18	9	0	9	0	82	9	11
2018	IS	34	43	9	11	4	0	77	14	56
2018	IS-03	36	43	0	14	7	0	79	21	14
2018	IS-04	31	56	0	6	6	0	88	13	16
2018	IS-05	33	33	17	17	0	0	67	17	12
2017	IS	44	33	7	12	2	2	79	14	58
2017	IS-04	37	31	14	18	0	0	67	18	16
2017	IS-05	38	40	0	17	5	0	78	22	18
2014	IS	39	34	5	11	9	2	75	20	56
2014	IS-03	30	30	0	20	20	0	60	40	10
2014	IS-04	50	21	0	14	14	0	71	29	14
2014	IS-05	38	31	13	6	6	6	73	13	16
2011	IS	33	41	12	11	3	0	74	14	66
2011	IS-03	20	60	10	10	0	0	80	10	10
2011	IS-04	18	47	12	24	0	0	65	24	17
2011	IS-05	48	35	9	4	4	0	83	9	23
2008	IS	50	31	11	8	0	0	81	8	62
2008	IS-04	36	36	14	14	0	0	71	14	14
2008	IS-05	57	21	7	14	0	0	79	14	14

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	53	30	8	3	3	3	1	86	5	77
2019	IS-03	47	29	6	6	0	6	6	87	7	17
2019	IS-04	67	20	13	0	0	0	0	87	0	15
2019	IS-05	39	39	13	4	4	0	0	78	9	23
2019	IS-06	64	27	0	0	9	0	0	91	9	11
2018	IS	48	36	11	4	0	2	0	85	4	56
2018	IS-03	50	43	7	0	0	0	0	93	0	14
2018	IS-04	50	38	13	0	0	0	0	88	0	16
2018	IS-05	33	33	25	8	0	0	0	67	8	12
2017	IS	59	25	7	5	2	2	0	86	7	58
2017	IS-04	49	27	12	6	0	6	0	80	7	16
2017	IS-05	50	22	11	11	5	0	0	72	17	18
2014	IS	47	21	13	11	5	2	2	70	17	56
2014	IS-03	40	30	0	10	20	0	0	70	30	10
2014	IS-04	50	7	7	21	7	7	0	62	31	14
2014	IS-05	50	25	19	6	0	0	0	75	6	16
2011	IS	38	39	9	11	2	2	0	78	12	66
2011	IS-03	20	40	30	10	0	0	0	60	10	10
2011	IS-04	24	35	18	12	6	6	0	63	19	17
2011	IS-05	43	48	0	9	0	0	0	91	9	23
2008	IS	61	21	8	3	5	2	0	84	8	62
2008	IS-04	50	21	21	7	0	0	0	71	7	14
2008	IS-05	71	7	7	7	0	7	0	85	8	14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	49	34	5	4	6	0	1	84	11	77
2019	IS-03	41	41	0	6	6	0	6	88	13	17
2019	IS-04	60	27	0	7	7	0	0	87	13	15
2019	IS-05	35	39	13	4	9	0	0	74	13	23
2019	IS-06	64	27	0	0	9	0	0	91	9	11
2018	IS	47	36	5	5	4	2	0	85	9	55
2018	IS-03	57	36	0	7	0	0	0	93	7	14
2018	IS-04	44	38	6	0	6	6	0	87	7	16
2018	IS-05	17	50	8	17	8	0	0	67	25	12
2017	IS	53	34	2	7	2	2	0	89	9	58
2017	IS-04	43	39	0	12	0	6	0	87	13	16
2017	IS-05	33	44	5	12	5	0	0	77	18	18
2014	IS	53	18	13	7	9	0	0	71	16	56
2014	IS-03	40	30	0	0	30	0	0	70	30	10
2014	IS-04	43	14	7	21	14	0	0	57	36	14
2014	IS-05	63	13	19	6	0	0	0	75	6	16
2011	IS	45	33	9	9	3	0	0	79	12	66
2011	IS-03	30	40	10	20	0	0	0	70	20	10
2011	IS-04	29	41	18	6	6	0	0	71	12	17
2011	IS-05	57	30	4	9	0	0	0	87	9	23
2008	IS	63	23	10	3	2	0	0	85	5	62
2008	IS-04	50	21	29	0	0	0	0	71	0	14
2008	IS-05	79	7	14	0	0	0	0	86	0	14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	84	6	3	3	3	1	92	5	77
2019	IS-03	88	0	0	6	0	6	94	6	17
2019	IS-04	87	13	0	0	0	0	100	0	15
2019	IS-05	83	9	9	0	0	0	91	0	23
2019	IS-06	82	9	0	0	9	0	91	9	11
2017	IS	86	11	0	2	2	0	97	3	58
2017	IS-04	73	21	0	6	0	0	94	6	16
2017	IS-05	95	0	0	0	5	0	95	5	18
2014	IS	73	20	2	4	0	2	95	4	56
2014	IS-03	60	30	0	0	0	10	100	0	10
2014	IS-04	93	7	0	0	0	0	100	0	14
2014	IS-05	69	31	0	0	0	0	100	0	16
2011	IS	80	17	0	2	2	0	97	3	66
2011	IS-03	90	10	0	0	0	0	100	0	10
2011	IS-04	76	18	0	0	6	0	94	6	17
2011	IS-05	74	22	0	4	0	0	96	4	23
2008	IS	92	3	2	0	0	3	98	0	63
2008	IS-04	79	14	7	0	0	0	93	0	14
2008	IS-05	93	0	0	0	0	7	100	0	15

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	77	14	3	3	1	0	3	93	4	77
2019	IS-03	76	18	0	0	0	0	6	100	0	17
2019	IS-04	73	13	0	13	0	0	0	87	13	15
2019	IS-05	74	22	4	0	0	0	0	96	0	23
2019	IS-06	73	9	0	0	9	0	9	90	10	11
2017	IS	75	18	4	0	0	2	2	96	0	57
2017	IS-04	80	20	0	0	0	0	0	100	0	15
2017	IS-05	72	12	11	0	0	5	0	88	0	18
2014	IS	56	22	5	4	5	2	5	84	10	55
2014	IS-03	30	30	10	10	20	0	0	60	30	10
2014	IS-04	46	31	0	8	8	8	0	83	17	13
2014	IS-05	69	19	13	0	0	0	0	88	0	16
2011	IS	30	41	6	11	5	3	5	77	16	66
2011	IS-03	30	50	0	10	0	0	10	89	11	10
2011	IS-04	29	29	6	24	6	6	0	63	31	17
2011	IS-05	43	43	0	4	0	4	4	95	5	23

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	65	21	9	3	1	0	1	87	4	77
2019	IS-03	65	24	6	0	0	0	6	94	0	17
2019	IS-04	67	27	7	0	0	0	0	93	0	15
2019	IS-05	48	22	22	9	0	0	0	70	9	23
2019	IS-06	91	0	0	0	9	0	0	91	9	11
2018	IS	73	18	2	4	2	2	0	93	5	56
2018	IS-03	64	29	0	0	7	0	0	93	7	14
2018	IS-04	88	6	0	0	0	6	0	100	0	16
2018	IS-05	67	17	8	8	0	0	0	83	8	12
2017	IS	72	14	5	5	2	2	0	88	7	58
2017	IS-04	55	27	12	6	0	0	0	82	6	16
2017	IS-05	66	17	6	5	5	0	0	83	11	18

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	55	26	6	12	1	81	13	77
2019	IS-03	47	35	12	6	0	82	6	17
2019	IS-04	60	20	7	13	0	80	13	15
2019	IS-05	39	22	9	26	4	61	30	23
2019	IS-06	82	18	0	0	0	100	0	11
2018	IS	53	27	7	7	5	80	13	55
2018	IS-03	50	29	7	7	7	79	14	14
2018	IS-04	56	25	6	6	6	81	13	16
2018	IS-05	42	25	17	17	0	67	17	12
2017	IS	63	20	5	9	4	83	12	58
2017	IS-04	55	21	6	18	0	76	18	16
2017	IS-05	50	22	5	12	11	72	23	18
2014	IS	56	18	7	5	13	75	18	55
2014	IS-03	40	30	0	0	30	70	30	10
2014	IS-04	46	15	15	8	15	62	23	13
2014	IS-05	56	25	6	6	6	81	13	16

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	31	63	0	6	0	0	0	94	6	16
2019	IS-06	30	70	0	0	0	0	0	100	0	10

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	31	12	1	4	13	0	81	6	77
2019	IS-03	47	12	24	0	6	12	0	67	7	17
2019	IS-04	47	27	7	7	7	7	0	79	14	15
2019	IS-05	26	35	13	0	4	22	0	78	6	23
2019	IS-06	55	45	0	0	0	0	0	100	0	11
2018	IS	34	30	23	7	0	5	0	68	8	56
2018	IS-03	43	29	14	14	0	0	0	71	14	14
2018	IS-04	13	38	31	0	0	19	0	62	0	16
2018	IS-05	25	25	42	8	0	0	0	50	8	12
2017	IS	27	47	11	2	7	7	0	79	9	58
2017	IS-04	24	49	14	6	0	6	0	78	7	16
2017	IS-05	23	33	11	0	23	11	0	62	26	18
2014	IS	30	27	18	13	4	7	2	63	18	56
2014	IS-03	10	30	20	10	20	10	0	44	33	10
2014	IS-04	21	29	21	14	0	7	7	58	17	14
2014	IS-05	38	31	19	6	0	6	0	73	7	16
2011	IS	17	36	21	14	3	9	0	58	18	66
2011	IS-03	20	20	30	20	0	10	0	44	22	10
2011	IS-04	12	41	18	12	6	12	0	60	20	17
2011	IS-05	13	48	22	13	0	4	0	64	14	23

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	39	12	6	4	4	0	77	11	77
2019	IS-03	35	24	18	18	6	0	0	59	24	17
2019	IS-04	53	27	7	7	7	0	0	80	13	15
2019	IS-05	17	52	17	0	4	9	0	76	5	23
2019	IS-06	55	45	0	0	0	0	0	100	0	11
2018	IS	35	35	22	5	4	0	0	69	9	55
2018	IS-03	50	36	7	7	0	0	0	86	7	14
2018	IS-04	13	44	31	6	6	0	0	56	13	16
2018	IS-05	36	9	45	9	0	0	0	45	9	11
2017	IS	22	50	12	7	7	2	0	73	14	58
2017	IS-04	12	55	14	6	6	6	0	72	13	16
2017	IS-05	23	33	16	12	17	0	0	55	28	18
2014	IS	23	45	18	9	4	0	2	69	13	56
2014	IS-03	10	40	20	10	20	0	0	50	30	10
2014	IS-04	0	57	14	21	0	0	7	62	23	14
2014	IS-05	31	44	25	0	0	0	0	75	0	16
2011	IS	15	45	20	11	5	5	0	63	16	66
2011	IS-03	0	50	20	20	0	10	0	56	22	10
2011	IS-04	12	35	18	12	18	6	0	50	31	17
2011	IS-05	17	52	22	9	0	0	0	70	9	23
2008	IS	41	32	13	13	0	2	0	74	13	63
2008	IS-04	64	36	0	0	0	0	0	100	0	14
2008	IS-05	27	33	20	20	0	0	0	60	20	15

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	34	22	6	5	10	0	62	13	77
2019	IS-03	24	29	12	12	12	12	0	60	27	17
2019	IS-04	20	33	20	7	7	13	0	62	15	15
2019	IS-05	9	48	26	4	4	9	0	62	10	23
2019	IS-06	36	36	18	0	0	9	0	80	0	11
2018	IS	29	30	23	11	2	5	0	62	13	56
2018	IS-03	43	29	14	14	0	0	0	71	14	14
2018	IS-04	13	38	31	0	6	13	0	57	7	16
2018	IS-05	25	8	42	17	0	8	0	36	18	12
2017	IS	13	42	19	8	7	10	0	62	17	58
2017	IS-04	12	43	14	6	6	18	0	67	15	16
2017	IS-05	11	33	22	5	17	12	0	50	25	18
2014	IS	5	43	25	13	4	7	4	54	18	56
2014	IS-03	10	30	20	20	10	0	10	44	33	10
2014	IS-04	0	43	29	7	0	14	7	55	9	14
2014	IS-05	6	63	13	13	6	0	0	69	19	16
2011	IS	8	38	24	20	3	8	0	49	25	66
2011	IS-03	0	30	30	30	0	10	0	33	33	10
2011	IS-04	6	41	12	24	12	6	0	50	38	17
2011	IS-05	4	35	35	17	0	9	0	43	19	23
2008	IS	21	47	11	15	2	5	0	71	17	62
2008	IS-04	36	50	0	7	0	7	0	92	8	14
2008	IS-05	7	50	21	7	7	7	0	62	15	14

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	14	49	22	7	5	3	0	65	12	76
2019	IS-03	12	47	18	18	6	0	0	59	24	17
2019	IS-04	14	50	21	0	14	0	0	64	14	14
2019	IS-05	13	43	35	4	4	0	0	57	9	23
2019	IS-06	18	73	9	0	0	0	0	91	0	11
2018	IS	27	29	20	16	5	4	0	57	22	56
2018	IS-03	36	29	14	21	0	0	0	64	21	14
2018	IS-04	13	25	31	13	13	6	0	40	27	16
2018	IS-05	17	42	17	25	0	0	0	58	25	12
2017	IS	12	49	10	16	7	5	0	65	24	57
2017	IS-04	6	49	12	21	6	6	0	59	28	16
2017	IS-05	6	44	11	22	17	0	0	51	39	18
2014	IS	13	32	18	25	5	5	2	48	33	56
2014	IS-03	10	40	20	20	10	0	0	50	30	10
2014	IS-04	7	21	21	29	7	7	7	33	42	14
2014	IS-05	19	25	19	31	0	6	0	47	33	16
2011	IS	11	56	14	14	5	2	0	68	18	66
2011	IS-03	0	80	10	0	10	0	0	80	10	10
2011	IS-04	18	41	12	12	12	6	0	63	25	17
2011	IS-05	4	61	22	13	0	0	0	65	13	23
2008	IS	33	48	3	14	2	0	0	81	16	63
2008	IS-04	43	57	0	0	0	0	0	100	0	14
2008	IS-05	33	47	7	13	0	0	0	80	13	15

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	31	26	26	9	4	4	59	14	77
2019	IS-03	47	12	24	6	6	6	63	13	17
2019	IS-04	47	7	33	7	7	0	53	13	15
2019	IS-05	22	22	39	13	0	4	45	14	23
2019	IS-06	0	73	9	9	9	0	73	18	11

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	25	44	18	13	0	0	69	13	77
2019	IS-03	35	41	12	12	0	0	76	12	17
2019	IS-04	47	40	13	0	0	0	87	0	15
2019	IS-05	4	57	22	17	0	0	61	17	23
2019	IS-06	18	45	18	18	0	0	64	18	11
2018	IS	30	38	23	5	0	4	70	6	56
2018	IS-03	43	43	14	0	0	0	86	0	14
2018	IS-04	13	56	19	6	0	6	73	7	16
2018	IS-05	33	25	25	8	0	8	64	9	12
2017	IS	30	45	14	3	4	3	78	7	58
2017	IS-04	18	43	27	0	0	12	70	0	16
2017	IS-05	12	66	11	5	6	0	78	11	18
2014	IS	30	34	21	7	4	4	67	11	56
2014	IS-03	40	30	20	0	10	0	70	10	10
2014	IS-04	14	36	29	14	7	0	50	21	14
2014	IS-05	38	31	25	6	0	0	69	6	16
2011	IS	33	41	15	8	3	0	74	11	66
2011	IS-03	30	50	20	0	0	0	80	0	10
2011	IS-04	35	24	12	18	12	0	59	29	17
2011	IS-05	35	43	17	4	0	0	78	4	23

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	46	14	13	3	8	67	17	76
2019	IS-03	18	47	0	18	6	12	73	27	17
2019	IS-04	20	67	7	7	0	0	87	7	15
2019	IS-05	9	36	27	23	0	5	48	24	22
2019	IS-06	9	45	27	9	0	9	60	10	11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	49	32	10	4	1	1	1	84	5	77
2019	IS-03	24	59	12	6	0	0	0	82	6	17
2019	IS-04	67	13	13	0	7	0	0	80	7	15
2019	IS-05	52	22	13	9	0	4	0	77	9	23
2019	IS-06	73	18	0	0	0	0	9	100	0	11
2018	IS	38	39	11	7	4	0	2	78	11	56
2018	IS-03	43	43	7	0	0	0	7	92	0	14
2018	IS-04	38	38	13	6	6	0	0	75	13	16
2018	IS-05	25	33	17	25	0	0	0	58	25	12
2017	IS	42	35	7	9	3	3	2	80	13	58
2017	IS-04	18	57	12	12	0	0	0	76	12	16
2017	IS-05	44	28	0	17	5	5	0	76	24	18
2014	IS	45	25	14	7	5	4	0	72	13	56
2014	IS-03	30	30	10	10	20	0	0	60	30	10
2014	IS-04	36	43	0	14	7	0	0	79	21	14
2014	IS-05	69	6	19	6	0	0	0	75	6	16
2011	IS	35	37	17	5	6	0	0	72	11	65
2011	IS-03	20	50	30	0	0	0	0	70	0	10
2011	IS-04	44	25	6	6	19	0	0	69	25	16
2011	IS-05	35	43	13	9	0	0	0	78	9	23
2008	IS	38	37	6	10	5	5	0	78	15	63
2008	IS-04	57	29	7	0	0	7	0	92	0	14
2008	IS-05	27	47	7	7	0	13	0	85	8	15

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	42	30	19	3	4	3	73	7	77
2019	IS-03	41	29	24	0	6	0	71	6	17
2019	IS-04	47	27	13	7	7	0	73	13	15
2019	IS-05	30	35	22	4	4	4	68	9	23
2019	IS-06	64	18	18	0	0	0	82	0	11
2018	IS	36	45	13	4	0	2	83	4	55
2018	IS-03	50	36	7	7	0	0	86	7	14
2018	IS-04	31	38	19	6	0	6	73	7	16
2018	IS-05	27	73	0	0	0	0	100	0	11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	26	21	17	3	12	3	53	23	77
2019	IS-03	12	29	24	18	0	18	0	50	21	17
2019	IS-04	27	20	13	27	7	0	7	50	36	15
2019	IS-05	17	22	30	17	4	9	0	43	24	23
2019	IS-06	18	45	9	9	0	9	9	78	11	11
2018	IS	11	27	18	14	7	20	4	49	28	56
2018	IS-03	21	29	21	7	0	21	0	64	9	14
2018	IS-04	13	13	19	25	6	25	0	33	42	16
2018	IS-05	0	33	17	17	17	8	8	40	40	12
2017	IS	12	18	27	10	15	14	3	36	31	58
2017	IS-04	6	12	33	18	18	12	0	21	42	16
2017	IS-05	0	17	27	16	28	11	0	19	50	18
2014	IS	7	14	21	18	20	16	4	27	47	56
2014	IS-03	0	10	40	20	20	10	0	11	44	10
2014	IS-04	7	21	21	21	21	7	0	31	46	14
2014	IS-05	6	25	13	19	13	19	6	42	42	16
2011	IS	11	14	26	21	9	17	3	30	38	66
2011	IS-03	10	20	30	20	10	0	10	33	33	10
2011	IS-04	18	18	6	29	18	6	6	40	53	17
2011	IS-05	4	13	30	22	4	26	0	24	35	23

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	28	22	13	11	3	0	53	24	76
2019	IS-03	29	18	24	24	6	0	0	47	29	17
2019	IS-04	21	29	29	14	7	0	0	50	21	14
2019	IS-05	17	22	26	13	22	0	0	39	35	23
2019	IS-06	27	64	9	0	0	0	0	91	0	11
2018	IS	23	23	25	18	9	2	0	47	27	56
2018	IS-03	43	14	14	21	7	0	0	57	29	14
2018	IS-04	13	38	19	6	19	6	0	53	27	16
2018	IS-05	8	17	17	50	8	0	0	25	58	12
2017	IS	23	38	12	17	4	5	2	65	22	58
2017	IS-04	21	37	24	12	6	0	0	57	18	16
2017	IS-05	11	34	12	33	6	5	0	47	41	18
2014	IS	23	38	14	11	9	4	2	64	21	56
2014	IS-03	20	40	20	10	10	0	0	60	20	10
2014	IS-04	14	36	0	21	21	0	7	54	46	14
2014	IS-05	19	38	31	0	6	6	0	60	7	16
2011	IS	27	36	14	12	3	8	0	69	16	66
2011	IS-03	40	30	0	30	0	0	0	70	30	10
2011	IS-04	12	59	12	6	0	12	0	80	7	17
2011	IS-05	26	30	26	13	0	4	0	59	14	23
2008	IS	33	46	8	6	3	3	0	82	10	63
2008	IS-04	29	57	7	0	0	7	0	92	0	14
2008	IS-05	40	33	7	13	7	0	0	73	20	15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	21	16	29	13	1	0	42	42	77
2019	IS-03	12	18	18	41	12	0	0	29	53	17
2019	IS-04	20	7	7	47	20	0	0	27	67	15
2019	IS-05	17	30	13	26	13	0	0	48	39	23
2019	IS-06	36	36	9	9	9	0	0	73	18	11
2018	IS	16	27	20	13	20	4	2	45	34	56
2018	IS-03	29	21	29	0	21	0	0	50	21	14
2018	IS-04	13	19	13	31	19	0	6	33	53	16
2018	IS-05	0	33	17	8	33	8	0	36	45	12
2017	IS	16	26	8	18	22	7	3	46	44	58
2017	IS-04	6	43	12	21	18	0	0	49	39	16
2017	IS-05	16	5	0	28	45	0	5	23	77	18
2014	IS	16	18	11	29	21	2	4	36	53	56
2014	IS-03	10	20	10	20	40	0	0	30	60	10
2014	IS-04	7	7	7	57	21	0	0	14	79	14
2014	IS-05	19	25	13	25	13	0	6	47	40	16
2011	IS	8	26	20	30	15	0	2	34	46	66
2011	IS-03	10	20	30	40	0	0	0	30	40	10
2011	IS-04	6	18	18	41	18	0	0	24	59	17
2011	IS-05	9	17	22	30	17	0	4	27	50	23
2008	IS	17	32	8	22	14	3	3	53	39	63
2008	IS-04	14	43	0	21	0	14	7	73	27	14
2008	IS-05	20	27	7	20	20	0	7	50	43	15

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	60	25	10	1	3	1	86	4	77
2019	IS-03	59	29	12	0	0	0	88	0	17
2019	IS-04	60	27	7	0	7	0	87	7	15
2019	IS-05	52	22	17	4	0	4	77	5	23
2019	IS-06	73	18	9	0	0	0	91	0	11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	66	13	8	4	3	7	85	7	76
2019	IS-03	71	18	0	6	0	6	94	6	17
2019	IS-04	53	20	7	7	0	13	85	8	15
2019	IS-05	70	17	0	4	9	0	87	13	23
2019	IS-06	80	0	10	0	0	10	89	0	10

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	29	12	7	3	4	78	10	76
2019	IS-03	35	29	6	18	6	6	69	25	17
2019	IS-04	50	29	21	0	0	0	79	0	14
2019	IS-05	39	26	17	4	4	9	71	10	23
2019	IS-06	73	27	0	0	0	0	100	0	11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	30	10	10	5	5	1	72	17	77
2019	IS-03	35	18	12	12	12	6	6	60	27	17
2019	IS-04	27	33	13	13	7	7	0	64	21	15
2019	IS-05	39	30	9	13	4	4	0	73	18	23
2019	IS-06	55	45	0	0	0	0	0	100	0	11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	57	16	8	4	1	5	9	85	6	77
2019	IS-03	53	18	12	6	0	6	6	80	7	17
2019	IS-04	40	20	7	7	0	7	20	82	9	15
2019	IS-05	61	13	9	0	4	9	4	85	5	23
2019	IS-06	82	0	0	0	0	0	18	100	0	11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	84	9	1	1	1	3	97	1	76
2019	IS-03	82	6	0	6	0	6	94	6	17
2019	IS-04	79	14	0	0	0	7	100	0	14
2019	IS-05	87	9	4	0	0	0	96	0	23
2019	IS-06	91	9	0	0	0	0	100	0	11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Positive answers (%)	Total responses
2019	IS	79	11	7	4	93	76
2019	IS-03	76	12	12	0	88	17
2019	IS-04	64	21	14	0	86	14
2019	IS-05	91	4	0	4	100	23
2019	IS-06	100	0	0	0	100	11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	82	4	3	1	1	1	8	94	3	77
2019	IS-03	88	0	0	0	0	0	12	100	0	17
2019	IS-04	67	0	7	0	7	7	13	83	8	15
2019	IS-05	91	0	4	0	0	0	4	95	0	23
2019	IS-06	100	0	0	0	0	0	0	100	0	11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	26	47	16	3	1	8	79	4	77
2019	IS-03	18	41	24	0	0	18	71	0	17
2019	IS-04	27	47	20	0	7	0	73	7	15
2019	IS-05	17	61	17	4	0	0	78	4	23
2019	IS-06	55	36	0	0	0	9	100	0	11
2018	IS	30	43	13	11	4	0	73	14	56
2018	IS-03	50	21	0	21	7	0	71	29	14
2018	IS-04	19	44	25	6	6	0	63	13	16
2018	IS-05	8	58	17	17	0	0	67	17	12
2017	IS	27	50	7	5	5	5	82	11	58
2017	IS-04	31	45	0	0	12	12	86	14	16
2017	IS-05	17	49	16	12	5	0	66	18	18

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	33	13	7	0	3	79	7	75
2019	IS-03	56	19	19	6	0	0	75	6	16
2019	IS-04	33	33	13	20	0	0	67	20	15
2019	IS-05	43	35	13	4	0	4	82	5	23
2019	IS-06	45	55	0	0	0	0	100	0	11
2018	IS	41	41	7	7	0	4	85	7	56
2018	IS-03	57	43	0	0	0	0	100	0	14
2018	IS-04	38	38	19	6	0	0	75	6	16
2018	IS-05	33	33	8	17	0	8	73	18	12
2017	IS	40	36	8	6	4	5	81	10	58
2017	IS-04	31	51	6	6	0	6	87	7	16
2017	IS-05	38	28	11	6	11	5	70	19	18
2014	IS	48	25	20	4	2	2	75	5	56
2014	IS-03	40	20	10	20	10	0	60	30	10
2014	IS-04	36	36	21	0	0	7	77	0	14
2014	IS-05	56	19	25	0	0	0	75	0	16
2011	IS	36	36	12	6	3	6	77	10	66
2011	IS-03	30	50	20	0	0	0	80	0	10
2011	IS-04	35	29	6	6	12	12	73	20	17
2011	IS-05	35	48	9	4	0	4	86	5	23

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	36	17	5	0	5	0	77	5	77
2019	IS-03	35	47	12	6	0	0	0	82	6	17
2019	IS-04	60	33	7	0	0	0	0	93	0	15
2019	IS-05	30	35	26	4	0	4	0	68	5	23
2019	IS-06	18	36	18	9	0	18	0	67	11	11
2018	IS	43	38	16	0	0	4	0	83	0	56
2018	IS-03	57	29	14	0	0	0	0	86	0	14
2018	IS-04	38	31	25	0	0	6	0	73	0	16
2018	IS-05	25	50	25	0	0	0	0	75	0	12
2017	IS	40	27	15	5	2	12	0	76	7	58
2017	IS-04	33	31	24	0	0	12	0	72	0	16
2017	IS-05	27	27	22	6	5	12	0	62	13	18
2014	IS	48	30	11	2	0	7	2	86	2	56
2014	IS-03	50	30	10	10	0	0	0	80	10	10
2014	IS-04	50	29	0	0	0	14	7	100	0	14
2014	IS-05	50	31	19	0	0	0	0	81	0	16

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	52	40	8	0	0	0	92	0	77
2019	IS-03	41	53	6	0	0	0	94	0	17
2019	IS-04	53	40	7	0	0	0	93	0	15
2019	IS-05	43	43	13	0	0	0	87	0	23
2019	IS-06	82	18	0	0	0	0	100	0	11
2018	IS	61	29	7	4	0	0	89	4	56
2018	IS-03	71	21	0	7	0	0	93	7	14
2018	IS-04	38	50	13	0	0	0	88	0	16
2018	IS-05	58	25	8	8	0	0	83	8	12
2017	IS	55	33	2	4	5	2	89	9	57
2017	IS-04	37	45	0	6	6	6	87	13	16
2017	IS-05	50	33	5	6	5	0	83	11	18
2014	IS	43	41	9	4	2	2	85	5	56
2014	IS-03	30	30	10	10	10	10	67	22	10
2014	IS-04	29	50	14	7	0	0	79	7	14
2014	IS-05	56	38	6	0	0	0	94	0	16
2011	IS	45	32	9	11	2	2	78	12	66
2011	IS-03	30	50	10	10	0	0	80	10	10
2011	IS-04	41	18	12	18	6	6	63	25	17
2011	IS-05	43	39	13	4	0	0	83	4	23
2008	IS	49	40	6	3	2	0	89	5	63
2008	IS-04	29	57	14	0	0	0	86	0	14
2008	IS-05	47	53	0	0	0	0	100	0	15

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	35	10	1	1	0	1	87	3	77
2019	IS-03	59	29	12	0	0	0	0	88	0	17
2019	IS-04	47	40	0	7	7	0	0	87	13	15
2019	IS-05	26	48	22	0	0	0	4	77	0	23
2019	IS-06	82	18	0	0	0	0	0	100	0	11
2018	IS	49	27	13	9	2	0	0	76	11	55
2018	IS-03	64	21	7	0	7	0	0	86	7	14
2018	IS-04	31	38	19	13	0	0	0	69	13	16
2018	IS-05	33	42	8	17	0	0	0	75	17	12
2017	IS	51	27	11	3	7	2	0	78	10	58
2017	IS-04	43	18	27	0	6	6	0	65	7	16
2017	IS-05	39	44	0	0	17	0	0	83	17	18
2014	IS	30	37	14	11	5	0	2	69	16	56
2014	IS-03	10	40	20	10	20	0	0	50	30	10
2014	IS-04	14	43	14	21	0	0	7	62	23	14
2014	IS-05	25	44	19	6	6	0	0	69	13	16
2011	IS	21	38	20	12	8	2	0	60	20	66
2011	IS-03	30	10	30	20	10	0	0	40	30	10
2011	IS-04	12	35	12	24	12	6	0	50	38	17
2011	IS-05	17	57	17	4	4	0	0	74	9	23

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	47	37	9	4	1	0	1	85	5	76
2019	IS-03	47	41	6	6	0	0	0	88	6	17
2019	IS-04	43	43	0	7	7	0	0	86	14	14
2019	IS-05	30	39	22	4	0	0	4	73	5	23
2019	IS-06	91	9	0	0	0	0	0	100	0	11
2018	IS	48	29	13	7	4	0	0	77	11	56
2018	IS-03	64	21	7	0	7	0	0	86	7	14
2018	IS-04	31	38	13	13	6	0	0	69	19	16
2018	IS-05	33	42	17	8	0	0	0	75	8	12
2017	IS	52	27	7	10	2	2	0	81	12	58
2017	IS-04	43	27	0	24	0	6	0	74	26	16
2017	IS-05	39	39	16	0	6	0	0	78	6	18
2014	IS	30	43	13	9	5	0	0	73	14	56
2014	IS-03	10	40	20	10	20	0	0	50	30	10
2014	IS-04	14	50	21	14	0	0	0	64	14	14
2014	IS-05	25	56	6	6	6	0	0	81	13	16
2011	IS	24	39	18	9	8	0	2	65	17	66
2011	IS-03	30	20	30	10	10	0	0	50	20	10
2011	IS-04	18	29	18	12	18	0	6	50	31	17
2011	IS-05	30	52	13	4	0	0	0	83	4	23
2008	IS	40	49	6	3	2	0	0	89	5	63
2008	IS-04	36	50	0	14	0	0	0	86	14	14
2008	IS-05	40	60	0	0	0	0	0	100	0	15

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	47	26	13	8	4	3	0	75	12	77
2019	IS-03	53	18	18	12	0	0	0	71	12	17
2019	IS-04	40	33	7	7	13	0	0	73	20	15
2019	IS-05	26	30	22	13	4	4	0	59	18	23
2019	IS-06	82	9	9	0	0	0	0	91	0	11
2018	IS	43	16	14	16	9	2	0	60	25	56
2018	IS-03	57	0	14	21	7	0	0	57	29	14
2018	IS-04	38	13	13	19	13	6	0	53	33	16
2018	IS-05	25	33	25	8	8	0	0	58	17	12
2017	IS	46	20	12	10	7	5	0	70	18	58
2017	IS-04	49	21	0	18	6	6	0	74	26	16
2017	IS-05	34	28	17	5	11	5	0	65	17	18
2014	IS	29	21	14	18	11	5	2	54	31	56
2014	IS-03	10	20	20	30	20	0	0	30	50	10
2014	IS-04	21	21	14	14	14	7	7	50	33	14
2014	IS-05	19	44	19	13	6	0	0	63	19	16
2011	IS	23	32	11	17	15	3	0	56	33	66
2011	IS-03	40	20	20	10	10	0	0	60	20	10
2011	IS-04	18	29	0	12	41	0	0	47	53	17
2011	IS-05	22	48	13	17	0	0	0	70	17	23
2008	IS	27	32	14	17	5	5	0	62	23	63
2008	IS-04	14	29	14	29	14	0	0	43	43	14
2008	IS-05	33	33	13	20	0	0	0	67	20	15

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	IS	26	35	39	77
2019	IS-03	24	35	41	17
2019	IS-04	33	40	27	15
2019	IS-05	30	35	35	23
2019	IS-06	18	36	45	11
2018	IS	38	27	36	56
2018	IS-03	36	21	43	14
2018	IS-04	31	31	38	16
2018	IS-05	58	33	8	12
2017	IS	43	30	28	57
2017	IS-04	37	39	24	16
2017	IS-05	50	22	28	18
2014	IS	50	23	27	56
2014	IS-03	60	10	30	10
2014	IS-04	64	14	21	14
2014	IS-05	44	31	25	16
2011	IS	44	23	33	66
2011	IS-03	20	30	50	10
2011	IS-04	59	18	24	17
2011	IS-05	43	22	35	23

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	IS	0	20	65	5	5	5	20
2018	IS	0	14	67	10	5	5	21
2017	IS	8	22	49	4	8	8	24
2014	IS	7	11	57	11	9999	14	28
2011	IS	0	17	72	3	9999	7	29
2011	IS-04	0	20	70	10	9999	0	10
2011	IS-05	0	20	80	0	9999	0	10

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	27	48	4	16	4	1	76	20	77
2019	IS-03	18	71	0	6	6	0	88	12	17
2019	IS-04	13	47	7	27	7	0	60	33	15
2019	IS-05	30	39	9	13	4	4	73	18	23
2019	IS-06	73	18	0	9	0	0	91	9	11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	53	26	5	1	12	3	92	2	76
2019	IS-03	53	29	6	0	6	6	93	0	17
2019	IS-04	33	33	7	7	20	0	83	8	15
2019	IS-05	50	27	5	0	14	5	94	0	22
2019	IS-06	91	9	0	0	0	0	100	0	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	9	91	77
2019	IS-05	0	100	23
2018	IS	13	88	56
2018	IS-04	0	100	16

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	18	82	77
2019	IS-03	35	65	17

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	14	18	12	0	34	9	48	20	77
2019	IS-03	0	18	24	12	0	35	12	33	22	17
2019	IS-04	20	13	7	20	0	33	7	56	33	15
2019	IS-05	9	13	26	9	0	35	9	38	15	23
2019	IS-06	18	18	0	18	0	36	9	67	33	11
2018	IS	9	15	20	7	4	38	7	43	20	55
2018	IS-03	7	21	7	7	0	50	7	67	17	14
2018	IS-04	19	6	13	19	6	25	13	40	40	16
2018	IS-05	8	8	58	0	0	25	0	22	0	12
2017	IS	12	14	15	5	7	38	8	49	23	58
2017	IS-04	6	12	18	12	6	27	18	33	33	16
2017	IS-05	5	16	16	0	18	44	0	39	32	18
2014	IS	9	16	18	4	5	30	18	48	17	56
2014	IS-03	10	20	20	10	10	10	20	43	29	10
2014	IS-04	21	21	0	7	14	14	21	67	33	14
2014	IS-05	6	19	19	0	0	50	6	57	0	16

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	31	14	5	0	9	3	78	6	77
2019	IS-03	29	35	6	6	0	18	6	85	8	17
2019	IS-04	47	33	7	7	0	7	0	86	7	15
2019	IS-05	17	39	22	9	0	9	4	65	10	23
2019	IS-06	55	27	18	0	0	0	0	82	0	11
2018	IS	27	30	29	4	0	11	0	64	4	56
2018	IS-03	36	43	7	7	0	7	0	85	8	14
2018	IS-04	19	25	44	6	0	6	0	47	7	16
2018	IS-05	25	25	33	0	0	17	0	60	0	12
2017	IS	27	35	19	2	4	14	0	72	6	57
2017	IS-04	18	33	37	0	0	12	0	58	0	16
2017	IS-05	16	39	22	6	11	5	0	58	19	18
2014	IS	27	20	25	2	5	20	2	59	9	56
2014	IS-03	30	10	30	10	20	0	0	40	30	10
2014	IS-04	36	14	7	0	7	29	7	78	11	14
2014	IS-05	25	13	38	0	0	25	0	50	0	16
2011	IS	21	36	17	9	2	14	2	68	13	66
2011	IS-03	30	50	0	10	0	10	0	89	11	10
2011	IS-04	24	24	18	6	6	18	6	62	15	17
2011	IS-05	17	48	22	4	0	9	0	71	5	23

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	14	13	18	4	0	43	8	55	8	77
2019	IS-03	0	18	18	12	0	47	6	38	25	17
2019	IS-04	20	13	20	0	0	27	20	63	0	15
2019	IS-05	13	13	13	4	0	52	4	60	10	23
2019	IS-06	27	9	27	0	0	36	0	57	0	11
2018	IS	13	11	20	0	4	46	7	50	8	56
2018	IS-03	14	14	14	0	0	50	7	67	0	14
2018	IS-04	19	6	19	0	13	38	6	44	22	16
2018	IS-05	8	8	50	0	0	33	0	25	0	12
2017	IS	8	17	12	0	6	52	5	58	14	58
2017	IS-04	12	31	6	0	0	39	12	88	0	16
2017	IS-05	0	5	22	0	12	61	0	14	29	18
2014	IS	9	7	11	4	2	57	11	50	17	56
2014	IS-03	20	10	10	10	10	30	10	50	33	10
2014	IS-04	14	0	14	0	0	57	14	50	0	14
2014	IS-05	6	13	13	0	0	63	6	60	0	16

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	30	12	1	0	17	3	84	2	77
2019	IS-03	24	47	0	6	0	18	6	92	8	17
2019	IS-04	53	27	7	0	0	13	0	92	0	15
2019	IS-05	22	26	17	0	0	30	4	73	0	23
2019	IS-06	55	36	9	0	0	0	0	91	0	11
2018	IS	34	25	27	2	2	11	0	66	4	56
2018	IS-03	43	50	0	0	0	7	0	100	0	14
2018	IS-04	19	25	31	6	6	13	0	50	14	16
2018	IS-05	33	17	42	0	0	8	0	55	0	12
2017	IS	31	35	9	4	4	17	0	80	10	57
2017	IS-04	24	45	12	6	0	12	0	79	7	16
2017	IS-05	17	53	6	0	12	11	0	79	14	17
2014	IS	30	20	14	2	2	28	4	74	5	56
2014	IS-03	50	30	0	0	10	10	0	89	11	10
2014	IS-04	43	0	21	0	0	29	7	67	0	14
2014	IS-05	25	31	13	0	0	31	0	82	0	16
2011	IS	38	24	23	5	0	9	2	69	5	66
2011	IS-03	80	10	0	10	0	0	0	90	10	10
2011	IS-04	35	6	35	6	0	12	6	50	7	17
2011	IS-05	35	39	26	0	0	0	0	74	0	23

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	29	27	23	13	6	1	57	20	77
2019	IS-03	18	24	29	18	12	0	41	29	17
2019	IS-04	33	13	33	7	13	0	47	20	15
2019	IS-05	30	22	22	22	0	4	55	23	23
2019	IS-06	27	36	18	9	9	0	64	18	11
2018	IS	9	30	32	13	16	0	39	29	56
2018	IS-03	14	21	14	14	36	0	36	50	14
2018	IS-04	0	19	56	6	19	0	19	25	16
2018	IS-05	0	25	42	25	8	0	25	33	12
2017	IS	19	28	25	11	17	0	47	28	58
2017	IS-04	12	18	24	21	24	0	31	45	16
2017	IS-05	16	27	28	5	23	0	43	28	18

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	17	37	25	14	7	0	54	21	76
2019	IS-03	24	35	29	12	0	0	59	12	17
2019	IS-04	7	27	27	20	20	0	33	40	15
2019	IS-05	18	41	14	18	9	0	59	27	22
2019	IS-06	9	36	36	18	0	0	45	18	11
2018	IS	11	21	29	30	9	0	32	39	56
2018	IS-03	7	14	14	50	14	0	21	64	14
2018	IS-04	13	19	38	25	6	0	31	31	16
2018	IS-05	17	33	17	25	8	0	50	33	12
2017	IS	16	31	17	25	10	2	47	35	58
2017	IS-04	6	39	12	37	6	0	45	43	16
2017	IS-05	17	33	17	17	16	0	50	33	18

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	37	21	11	8	0	61	18	76
2019	IS-03	18	41	24	12	6	0	59	18	17
2019	IS-04	7	57	7	14	14	0	64	29	14
2019	IS-05	26	30	17	13	13	0	57	26	23
2019	IS-06	27	27	36	9	0	0	55	9	11
2018	IS	14	27	27	25	7	0	41	32	56
2018	IS-03	14	21	21	43	0	0	36	43	14
2018	IS-04	6	38	25	19	13	0	44	31	16
2018	IS-05	25	8	33	17	17	0	33	33	12
2017	IS	17	31	21	19	10	2	49	29	58
2017	IS-04	12	39	24	18	6	0	51	24	16
2017	IS-05	17	27	5	34	16	0	44	50	18

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	35	26	13	10	0	51	23	77
2019	IS-03	18	18	29	18	18	0	35	35	17
2019	IS-04	7	47	13	20	13	0	53	33	15
2019	IS-05	13	39	26	9	13	0	52	22	23
2019	IS-06	0	45	36	18	0	0	45	18	11
2018	IS	13	20	36	21	11	0	32	32	56
2018	IS-03	14	14	29	36	7	0	29	43	14
2018	IS-04	13	38	25	13	13	0	50	25	16
2018	IS-05	8	25	33	17	17	0	33	33	12
2017	IS	19	20	24	15	17	5	41	34	57
2017	IS-04	7	28	20	20	20	7	37	42	15
2017	IS-05	16	17	27	16	23	0	34	39	18

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	34	12	4	5	0	1	79	9	77
2019	IS-03	53	29	12	6	0	0	0	82	6	17
2019	IS-04	47	33	7	0	13	0	0	80	13	15
2019	IS-05	35	39	9	9	9	0	0	74	17	23
2019	IS-06	45	36	18	0	0	0	0	82	0	11
2018	IS	40	40	7	9	2	2	0	81	11	55
2018	IS-03	46	23	15	8	0	8	0	75	8	13
2018	IS-04	44	50	0	6	0	0	0	94	6	16
2018	IS-05	25	50	8	17	0	0	0	75	17	12
2017	IS	37	28	16	7	7	0	5	69	14	58
2017	IS-04	37	27	6	12	6	0	12	72	21	16
2017	IS-05	34	28	17	5	16	0	0	61	22	18

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	35	16	3	8	74	10	77
2019	IS-03	47	29	12	0	12	76	12	17
2019	IS-04	27	40	20	7	7	67	13	15
2019	IS-05	35	35	13	4	13	70	17	23
2019	IS-06	36	36	27	0	0	73	0	11
2018	IS	25	29	30	11	5	54	16	56
2018	IS-03	43	21	36	0	0	64	0	14
2018	IS-04	25	31	25	13	6	56	19	16
2018	IS-05	8	17	42	25	8	25	33	12
2017	IS	34	23	25	9	9	58	17	57
2017	IS-04	55	14	12	18	0	69	18	16
2017	IS-05	22	18	44	0	16	40	16	18

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	36	26	12	3	0	60	14	77
2019	IS-03	24	24	35	18	0	0	47	18	17
2019	IS-04	33	27	33	0	7	0	60	7	15
2019	IS-05	9	48	26	13	4	0	57	17	23
2019	IS-06	45	36	9	9	0	0	82	9	11
2018	IS	16	40	29	13	2	0	56	15	55
2018	IS-03	14	57	21	7	0	0	71	7	14
2018	IS-04	25	25	38	6	6	0	50	13	16
2018	IS-05	0	27	27	45	0	0	27	45	11
2017	IS	28	32	19	12	7	2	61	20	57
2017	IS-04	24	39	18	18	0	0	63	18	16
2017	IS-05	23	5	27	22	22	0	28	45	18

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	43	16	14	5	64	20	76
2019	IS-03	24	35	12	18	12	59	29	17
2019	IS-04	7	43	29	14	7	50	21	14
2019	IS-05	17	48	17	13	4	65	17	23
2019	IS-06	36	36	9	18	0	73	18	11
2018	IS	18	30	32	16	4	48	20	56
2018	IS-03	14	36	36	14	0	50	14	14
2018	IS-04	13	31	25	19	13	44	31	16
2018	IS-05	25	0	50	25	0	25	25	12
2017	IS	21	34	20	22	4	55	26	57
2017	IS-04	31	18	33	18	0	49	18	16
2017	IS-05	11	23	12	43	11	34	55	18

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	27	34	21	12	6	0	61	18	77
2019	IS-03	41	29	12	6	12	0	71	18	17
2019	IS-04	20	33	33	7	7	0	53	13	15
2019	IS-05	17	35	26	13	9	0	52	22	23
2019	IS-06	36	36	18	9	0	0	73	9	11
2018	IS	18	43	20	20	0	0	61	20	56
2018	IS-03	21	43	29	7	0	0	64	7	14
2018	IS-04	25	38	13	25	0	0	63	25	16
2018	IS-05	0	42	25	33	0	0	42	33	12
2017	IS	21	31	23	16	7	2	53	24	57
2017	IS-04	24	18	39	18	0	0	43	18	16
2017	IS-05	5	28	28	16	22	0	33	39	18

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	27	17	3	3	78	5	77
2019	IS-03	35	41	18	6	0	76	6	17
2019	IS-04	47	20	20	7	7	67	13	15
2019	IS-05	52	17	26	0	4	70	4	23
2019	IS-06	64	36	0	0	0	100	0	11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	42	29	23	5	0	1	71	5	77
2019	IS-03	65	12	12	6	0	6	81	6	17
2019	IS-04	27	33	27	13	0	0	60	13	15
2019	IS-05	43	35	22	0	0	0	78	0	23
2019	IS-06	27	27	36	9	0	0	55	9	11
2018	IS	27	18	38	14	4	0	45	18	56
2018	IS-03	14	36	36	7	7	0	50	14	14
2018	IS-04	25	25	31	19	0	0	50	19	16
2018	IS-05	25	0	50	25	0	0	25	25	12
2017	IS	28	37	16	12	5	2	66	18	57
2017	IS-04	31	37	33	0	0	0	67	0	16
2017	IS-05	17	38	17	22	5	0	55	28	18

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	65	21	10	1	1	1	87	3	77
2019	IS-03	65	24	6	0	0	6	94	0	17
2019	IS-04	73	0	20	7	0	0	73	7	15
2019	IS-05	57	35	9	0	0	0	91	0	23
2019	IS-06	73	9	18	0	0	0	82	0	11
2018	IS	57	18	13	11	0	2	76	11	56
2018	IS-03	71	7	14	7	0	0	79	7	14
2018	IS-04	44	25	13	19	0	0	69	19	16
2018	IS-05	50	17	17	8	0	8	73	9	12
2017	IS	60	20	9	7	3	0	81	10	58
2017	IS-04	63	18	6	12	0	0	82	12	16
2017	IS-05	38	33	18	6	5	0	71	12	18

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	83	9	3	1	4	96	1	77
2019	IS-03	88	6	0	0	6	100	0	17
2019	IS-04	73	13	7	0	7	93	0	15
2019	IS-05	83	9	4	0	4	95	0	23
2019	IS-06	100	0	0	0	0	100	0	11
2018	IS	78	11	2	2	7	96	2	55
2018	IS-03	77	8	8	0	8	92	0	13
2018	IS-04	75	25	0	0	0	100	0	16
2018	IS-05	83	8	0	0	8	100	0	12

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	79	9	5	5	0	1	0	89	5	76
2019	IS-03	56	6	19	13	0	6	0	67	13	16
2019	IS-04	80	7	7	7	0	0	0	87	7	15
2019	IS-05	87	9	0	4	0	0	0	96	4	23
2019	IS-06	91	9	0	0	0	0	0	100	0	11
2018	IS	73	13	4	2	2	0	7	92	4	55
2018	IS-03	86	7	7	0	0	0	0	93	0	14
2018	IS-04	69	25	0	6	0	0	0	94	6	16
2018	IS-05	64	18	9	0	0	0	9	90	0	11
2017	IS	78	13	2	2	4	0	2	93	6	58
2017	IS-04	76	24	0	0	0	0	0	100	0	16
2017	IS-05	72	5	5	6	11	0	0	77	18	18

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	59	29	11	0	1	0	88	1	75
2019	IS-03	47	35	18	0	0	0	82	0	17
2019	IS-04	69	23	0	0	8	0	92	8	13
2019	IS-05	57	26	17	0	0	0	83	0	23
2019	IS-06	64	27	9	0	0	0	91	0	11
2018	IS	47	36	13	0	2	2	85	2	55
2018	IS-03	38	38	23	0	0	0	77	0	13
2018	IS-04	31	44	19	0	0	6	80	0	16
2018	IS-05	50	50	0	0	0	0	100	0	12
2017	IS	56	32	8	2	2	0	88	4	58
2017	IS-04	51	37	12	0	0	0	88	0	16
2017	IS-05	55	33	5	0	6	0	89	6	18

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	61	29	6	3	1	0	90	4	77
2019	IS-03	53	29	12	6	0	0	82	6	17
2019	IS-04	53	33	7	0	7	0	87	7	15
2019	IS-05	52	39	9	0	0	0	91	0	23
2019	IS-06	91	9	0	0	0	0	100	0	11
2018	IS	63	14	14	7	0	2	78	7	56
2018	IS-03	64	21	14	0	0	0	86	0	14
2018	IS-04	56	13	19	6	0	6	73	7	16
2018	IS-05	42	17	17	25	0	0	58	25	12
2017	IS	62	14	21	2	2	0	76	3	58
2017	IS-04	63	6	31	0	0	0	69	0	16
2017	IS-05	54	17	18	5	5	0	72	11	18

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	61	6	5	1	1	25	90	3	77
2019	IS-03	65	0	0	0	0	35	100	0	17
2019	IS-04	67	0	0	7	7	20	83	17	15
2019	IS-05	57	4	9	0	0	30	88	0	23
2019	IS-06	55	27	18	0	0	0	82	0	11
2018	IS	53	11	2	4	0	31	92	5	55
2018	IS-03	57	0	0	7	0	36	89	11	14
2018	IS-04	31	19	0	0	0	50	100	0	16
2018	IS-05	67	8	0	0	0	25	100	0	12
2017	IS	47	16	4	2	3	28	88	7	58
2017	IS-04	37	12	6	0	0	45	89	0	16
2017	IS-05	71	5	6	0	0	17	93	0	18

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	68	17	8	3	1	3	88	4	75
2019	IS-03	69	19	0	0	6	6	93	7	16
2019	IS-04	50	14	29	7	0	0	64	7	14
2019	IS-05	70	22	4	0	0	4	95	0	23
2019	IS-06	73	27	0	0	0	0	100	0	11
2018	IS	56	25	7	2	0	9	90	2	55
2018	IS-03	57	21	0	7	0	14	92	8	14
2018	IS-04	50	19	13	0	0	19	85	0	16
2018	IS-05	67	33	0	0	0	0	100	0	12
2017	IS	61	28	9	0	0	2	91	0	57
2017	IS-04	76	24	0	0	0	0	100	0	16
2017	IS-05	77	17	6	0	0	0	94	0	17

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	75	8	6	5	1	1	3	86	7	77
2019	IS-03	41	24	12	12	6	0	6	69	19	17
2019	IS-04	87	0	0	13	0	0	0	87	13	15
2019	IS-05	83	4	4	0	0	4	4	95	0	23
2019	IS-06	100	0	0	0	0	0	0	100	0	11
2018	IS	79	9	4	4	0	0	5	92	4	56
2018	IS-03	79	0	7	7	0	0	7	85	8	14
2018	IS-04	63	25	0	0	0	0	13	100	0	16
2018	IS-05	83	8	8	0	0	0	0	92	0	12
2017	IS	79	9	3	3	2	0	3	91	5	58
2017	IS-04	73	21	6	0	0	0	0	94	0	16
2017	IS-05	89	0	5	0	0	0	5	94	0	18

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	57	26	9	5	3	0	83	8	77
2019	IS-03	41	47	6	6	0	0	88	6	17
2019	IS-04	67	13	7	13	0	0	80	13	15
2019	IS-05	57	22	13	4	4	0	78	9	23
2019	IS-06	82	9	9	0	0	0	91	0	11
2018	IS	30	30	30	4	4	2	62	7	56
2018	IS-03	29	29	36	0	7	0	57	7	14
2018	IS-04	19	25	50	0	0	6	47	0	16
2018	IS-05	42	33	17	0	8	0	75	8	12
2017	IS	46	28	18	5	3	0	74	8	58
2017	IS-04	49	18	27	6	0	0	67	6	16
2017	IS-05	50	27	13	5	5	0	77	11	18

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	42	31	13	1	55	14	77
2019	IS-03	12	41	29	18	0	53	18	17
2019	IS-04	7	27	33	27	7	33	33	15
2019	IS-05	17	35	39	9	0	52	9	23
2019	IS-06	9	55	27	9	0	64	9	11
2018	IS	5	30	41	21	2	36	23	56
2018	IS-03	0	21	57	21	0	21	21	14
2018	IS-04	19	25	31	19	6	44	25	16
2018	IS-05	0	17	42	42	0	17	42	12
2017	IS	14	33	37	10	7	46	17	58
2017	IS-04	6	45	31	18	0	51	18	16
2017	IS-05	11	22	46	11	11	33	22	18

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	9	16	42	25	9	34	25	77
2019	IS-03	6	24	18	41	12	53	29	17
2019	IS-04	7	13	60	7	13	20	20	15
2019	IS-05	13	17	48	17	4	22	30	23
2019	IS-06	9	9	45	27	9	36	18	11
2018	IS	9	27	43	16	5	21	36	56
2018	IS-03	0	21	50	21	7	29	21	14
2018	IS-04	6	44	38	6	6	13	50	16
2018	IS-05	17	25	50	8	0	8	42	12
2017	IS	9	16	38	28	10	38	24	58
2017	IS-04	6	12	43	33	6	39	18	16
2017	IS-05	17	29	27	27	0	27	46	18

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	38	19	4	1	1	75	5	77
2019	IS-03	24	35	29	6	6	0	59	12	17
2019	IS-04	47	40	13	0	0	0	87	0	15
2019	IS-05	22	48	22	4	0	4	73	5	23
2019	IS-06	64	36	0	0	0	0	100	0	11
2018	IS	36	46	11	7	0	0	82	7	56
2018	IS-03	21	71	0	7	0	0	93	7	14
2018	IS-04	50	31	19	0	0	0	81	0	16
2018	IS-05	8	67	17	8	0	0	75	8	12
2017	IS	39	42	7	2	3	7	87	5	58
2017	IS-04	37	37	14	6	0	6	78	7	16
2017	IS-05	22	61	6	0	5	5	88	6	18

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	42	10	6	5	1	78	12	77
2019	IS-03	35	35	18	6	6	0	71	12	17
2019	IS-04	40	40	13	0	7	0	80	7	15
2019	IS-05	13	61	4	9	9	4	77	18	23
2019	IS-06	45	45	9	0	0	0	91	0	11
2018	IS	25	41	16	11	5	2	67	16	56
2018	IS-03	29	43	21	7	0	0	71	7	14
2018	IS-04	19	25	31	13	6	6	47	20	16
2018	IS-05	8	58	0	25	8	0	67	33	12
2017	IS	29	39	16	10	5	0	68	15	58
2017	IS-04	6	51	24	18	0	0	57	18	16
2017	IS-05	27	39	5	12	17	0	66	28	18

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	12	88	77
2019	IS-03	12	88	17
2019	IS-04	7	93	15
2019	IS-05	9	91	23
2019	IS-06	0	100	11
2017	IS	10	90	58
2014	IS	13	87	56

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	32	18	12	10	5	0	23	77	77
2019	IS-03	18	24	29	12	12	6	0	19	81	17
2019	IS-04	20	27	20	7	20	7	0	21	79	15
2019	IS-05	22	43	4	22	9	0	0	22	78	23
2019	IS-06	9	45	27	9	9	0	0	9	91	11
2018	IS	25	30	25	9	11	0	0	25	75	56
2018	IS-03	21	29	36	0	14	0	0	21	79	14
2018	IS-04	25	19	38	13	6	0	0	25	75	16
2018	IS-05	50	8	8	8	25	0	0	50	50	12
2017	IS	22	24	23	14	7	10	2	25	75	58
2017	IS-04	18	18	33	18	6	6	0	20	80	16
2017	IS-05	22	22	12	17	11	17	0	26	74	18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	64	36	56
2019	IS-03	69	31	13
2019	IS-04	82	18	11
2019	IS-05	33	67	18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	36	64	55
2019	IS-03	23	77	13
2019	IS-04	45	55	11
2019	IS-05	50	50	18
2018	IS	15	85	41
2018	IS-03	9	91	11
2018	IS-04	9	91	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	29	18	13	15	2	7	50	30	55
2019	IS-03	8	8	15	38	23	0	8	17	67	13
2019	IS-04	18	36	9	9	9	0	18	67	22	11
2019	IS-05	12	35	29	0	12	6	6	53	13	17
2018	IS	10	36	14	19	12	0	10	50	34	42
2018	IS-03	9	27	0	45	18	0	0	36	64	11
2018	IS-04	0	42	17	8	17	0	17	50	30	12
2017	IS	10	36	28	11	10	0	5	49	22	39
2017	IS-04	8	16	24	19	24	0	8	26	47	12
2017	IS-05	10	46	27	18	0	0	0	56	18	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	4	9	7	24	36	7	13	16	75	55
2019	IS-03	0	15	0	31	46	0	8	17	83	13
2019	IS-04	0	9	9	18	36	0	27	13	75	11
2019	IS-05	6	0	12	29	29	12	12	8	77	17
2018	IS	0	2	19	31	33	5	10	3	75	42
2018	IS-03	0	0	0	64	27	9	0	0	100	11
2018	IS-04	0	8	8	42	33	0	8	9	82	12
2017	IS	0	5	5	20	49	8	13	7	87	39
2017	IS-04	0	0	8	16	68	0	8	0	91	12
2017	IS-05	0	19	0	9	45	18	9	26	74	11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	34	24	9	18	8	1	5	62	28	74
2019	IS-03	41	24	6	18	6	0	6	69	25	17
2019	IS-04	40	7	13	20	13	0	7	50	36	15
2019	IS-05	29	43	10	14	0	0	5	75	15	21
2019	IS-06	27	27	9	27	9	0	0	55	36	11
2018	IS	29	20	18	11	18	0	4	51	30	55
2018	IS-03	43	7	21	14	7	0	7	54	23	14
2018	IS-04	25	25	25	0	25	0	0	50	25	16
2018	IS-05	18	27	18	9	27	0	0	45	36	11

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment