2019 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 41 3 9 2 0 0 85 11 1529
2019 Term 53 39 2 6 1 0 0 91 7 125
2019 Casual 57 30 3 9 2 0 0 86 11 67
2017 Indeterminate (permanent) 34 44 5 12 4 0 0 78 16 1367
2017 Term 36 38 3 16 7 0 0 74 23 61
2017 Casual 43 45 0 9 3 0 0 88 12 33
2017 Student 55 43 0 3 0 0 0 97 3 37
2014 Indeterminate (permanent) 35 46 5 11 3 0 0 81 14 1319
2014 Term 34 44 11 12 0 0 0 77 12 36
2014 Casual 36 50 6 9 0 0 0 85 9 35
2014 Student 41 45 3 10 0 0 0 86 10 29
2011 Indeterminate (permanent) 34 47 4 11 4 0 0 81 15 1614
2011 Term 36 46 0 16 2 0 0 82 18 47
2011 Casual 55 24 4 17 0 0 0 79 17 24
2011 Student 54 36 0 10 0 0 0 90 10 30
2008 Indeterminate (permanent) 41 46 3 7 4 0 0 87 10 925
2008 Term 45 48 0 3 4 0 0 93 7 27
2008 Casual 55 32 7 6 0 0 0 87 6 15

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 69 19 4 5 2 0 0 88 8 1528
2019 Term 77 9 7 4 1 0 2 88 5 125
2019 Casual 59 28 4 7 1 0 0 87 9 68
2017 Indeterminate (permanent) 62 19 6 8 4 0 0 82 12 1363
2017 Term 72 15 2 8 3 0 0 87 12 61
2017 Casual 74 17 3 3 3 0 0 91 6 33
2017 Student 84 7 0 9 0 0 0 91 9 37
2014 Indeterminate (permanent) 60 23 7 7 3 0 0 83 10 1318
2014 Term 62 16 3 14 5 0 0 78 19 36
2014 Casual 84 13 0 3 0 0 0 97 3 35
2014 Student 72 17 7 0 3 0 0 90 3 29
2011 Indeterminate (permanent) 61 22 6 8 3 0 0 83 11 1613
2011 Term 68 21 2 6 2 0 0 89 8 47
2011 Casual 79 13 4 4 0 0 0 92 4 24
2011 Student 74 22 0 3 0 0 0 97 3 30
2008 Indeterminate (permanent) 63 20 3 10 4 0 0 83 14 925
2008 Term 67 18 4 7 4 0 0 85 11 27
2008 Casual 60 27 0 0 0 7 7 100 0 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 43 32 6 12 8 0 0 75 20 1525
2019 Term 55 31 4 6 3 0 0 86 10 125
2019 Casual 57 31 4 6 1 0 0 88 7 68
2017 Indeterminate (permanent) 42 33 6 12 7 0 0 75 19 1363
2017 Term 47 35 7 8 3 0 0 82 12 61
2017 Casual 59 30 0 6 3 3 0 91 9 33
2017 Student 73 19 6 0 3 0 0 91 3 37
2014 Indeterminate (permanent) 42 36 7 11 4 0 0 78 15 1318
2014 Term 42 29 14 15 0 0 0 71 15 35
2014 Casual 55 30 9 5 0 0 0 85 5 35
2014 Student 59 31 10 0 0 0 0 90 0 29
2011 Indeterminate (permanent) 43 38 7 9 4 0 0 81 13 1612
2011 Term 58 17 10 4 11 0 0 74 15 47
2011 Casual 58 25 8 4 0 0 4 87 5 24
2011 Student 58 32 3 6 0 0 0 90 6 30

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 39 12 11 4 0 1 73 15 1521
2019 Term 28 43 8 12 7 0 2 73 19 124
2019 Casual 28 35 10 13 4 0 9 69 19 68
2018 Indeterminate (permanent) 27 43 12 12 4 1 1 71 16 1250
2018 Term 19 42 11 20 7 0 1 62 27 58
2018 Casual 12 42 20 12 11 0 2 56 24 39
2018 Student 27 43 13 13 3 0 0 70 17 30
2017 Indeterminate (permanent) 28 39 13 13 5 0 1 68 18 1365
2017 Term 36 38 5 10 9 2 0 75 20 61
2017 Casual 20 44 6 18 6 3 3 69 25 33
2017 Student 34 54 3 6 3 0 0 89 9 37
2014 Indeterminate (permanent) 32 37 13 13 5 0 1 70 18 1317
2014 Term 39 30 23 3 3 0 3 70 6 35
2014 Casual 38 20 8 20 0 0 14 67 23 35
2014 Student 31 41 17 10 0 0 0 72 10 29
2011 Indeterminate (permanent) 32 40 12 10 5 0 1 73 15 1615
2011 Term 38 17 21 11 8 0 4 57 21 47
2011 Casual 25 37 16 8 4 0 9 69 13 24
2011 Student 34 33 6 4 10 0 13 77 16 30
2008 Indeterminate (permanent) 29 39 14 10 6 1 1 70 16 927
2008 Term 45 33 14 0 4 4 0 81 4 27
2008 Casual 32 28 13 0 8 0 19 75 10 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 54 32 7 5 2 1 0 87 6 1514
2019 Term 54 34 5 5 2 0 0 88 7 125
2019 Casual 60 26 3 6 4 0 0 87 10 68
2017 Indeterminate (permanent) 51 34 8 5 1 0 0 86 6 1359
2017 Term 47 34 8 4 3 2 2 84 7 61
2017 Casual 50 38 9 0 0 0 3 91 0 33
2017 Student 74 17 3 3 3 0 0 91 6 37
2014 Indeterminate (permanent) 48 36 8 6 2 0 0 84 8 1319
2014 Term 48 41 8 3 0 0 0 89 3 36
2014 Casual 53 28 14 3 3 0 0 81 6 35
2014 Student 48 41 10 0 0 0 0 90 0 29

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 49 31 7 9 5 0 0 80 13 1526
2019 Term 67 24 2 6 0 0 0 91 6 122
2019 Casual 65 17 7 4 2 0 5 86 6 66
2018 Indeterminate (permanent) 47 32 8 8 5 0 0 79 13 1251
2018 Term 46 32 11 7 2 2 0 80 9 58
2018 Casual 55 26 9 4 3 0 3 84 7 39
2018 Student 47 40 7 0 3 0 3 90 3 30
2017 Indeterminate (permanent) 45 32 9 9 5 0 0 77 14 1361
2017 Term 59 28 7 3 3 0 0 87 7 61
2017 Casual 64 21 9 0 3 0 3 87 3 33
2017 Student 81 7 6 3 0 3 0 91 3 37
2014 Indeterminate (permanent) 41 33 10 11 4 0 0 75 15 1316
2014 Term 50 42 8 0 0 0 0 92 0 36
2014 Casual 53 25 8 3 3 0 8 85 6 35
2014 Student 38 38 17 3 0 0 3 79 4 29
2011 Indeterminate (permanent) 42 37 8 8 4 0 1 80 12 1612
2011 Term 53 36 6 0 4 0 0 89 4 47
2011 Casual 62 21 4 4 0 0 8 91 4 24
2011 Student 64 23 3 0 0 3 7 96 0 30

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 43 38 9 8 3 0 0 80 11 1525
2019 Term 53 33 6 5 4 0 0 86 9 124
2019 Casual 49 29 10 10 1 0 0 78 12 68
2018 Indeterminate (permanent) 38 42 9 7 3 0 0 80 10 1247
2018 Term 37 41 9 9 3 0 0 78 13 57
2018 Casual 37 38 10 5 11 0 0 74 15 39
2018 Student 28 48 3 17 3 0 0 76 21 29
2017 Indeterminate (permanent) 35 45 8 7 4 0 0 80 11 1362
2017 Term 32 38 14 8 7 0 0 70 15 61
2017 Casual 44 35 12 0 9 0 0 79 9 33
2017 Student 29 57 9 5 0 0 0 87 5 36
2014 Indeterminate (permanent) 31 47 10 7 4 0 0 78 12 1318
2014 Term 55 30 3 3 9 0 0 85 12 36
2014 Casual 43 43 0 6 8 0 0 86 14 35
2014 Student 41 45 14 0 0 0 0 86 0 29
2011 Indeterminate (permanent) 35 42 10 8 5 0 0 77 13 1611
2011 Term 40 45 6 2 4 0 3 87 6 47
2011 Casual 50 28 8 5 8 0 0 79 14 24
2011 Student 42 36 6 6 10 0 0 78 16 30
2008 Indeterminate (permanent) 35 42 10 9 4 0 0 78 13 920
2008 Term 48 21 19 0 11 0 0 70 11 27
2008 Casual 40 41 19 0 0 0 0 81 0 15

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 37 36 11 10 6 0 0 73 15 1527
2019 Term 49 33 3 10 4 1 0 82 15 125
2019 Casual 48 27 16 6 0 3 0 78 6 68
2018 Indeterminate (permanent) 33 37 14 9 7 1 0 71 16 1247
2018 Term 35 21 17 19 8 0 0 57 27 57
2018 Casual 53 21 11 10 5 0 0 74 15 39
2018 Student 47 33 10 7 3 0 0 80 10 30
2017 Indeterminate (permanent) 32 37 12 12 7 0 0 70 19 1364
2017 Term 27 31 22 10 8 0 2 60 18 61
2017 Casual 43 42 6 6 3 0 0 85 9 33
2017 Student 60 37 3 0 0 0 0 97 0 36
2014 Indeterminate (permanent) 30 34 15 13 8 0 0 64 21 1317
2014 Term 55 28 6 9 3 0 0 82 11 36
2014 Casual 44 37 14 6 0 0 0 81 6 35
2014 Student 38 41 10 10 0 0 0 79 10 29
2011 Indeterminate (permanent) 29 40 13 11 7 0 0 69 18 1612
2011 Term 41 31 10 6 9 0 2 73 16 47
2011 Casual 54 29 17 0 0 0 0 83 0 24
2011 Student 57 36 3 4 0 0 0 92 4 30

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 34 39 9 12 5 0 0 73 18 1524
2019 Term 35 38 8 12 7 0 0 73 19 124
2019 Casual 34 27 12 23 1 1 1 62 26 68
2018 Indeterminate (permanent) 31 40 13 10 5 0 0 71 16 1247
2018 Term 30 26 13 23 8 0 0 56 31 58
2018 Casual 25 38 11 18 8 0 0 62 27 39
2018 Student 30 47 13 3 7 0 0 77 10 30
2017 Indeterminate (permanent) 29 39 14 12 6 0 0 68 18 1360
2017 Term 26 32 20 16 7 0 0 57 23 61
2017 Casual 34 42 9 6 9 0 0 76 15 33
2017 Student 34 46 12 9 0 0 0 80 9 36

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 51 34 7 5 2 0 0 85 7 1515
2019 Term 47 33 8 7 4 0 0 81 11 125
2019 Casual 56 25 6 10 3 0 0 81 13 68
2018 Indeterminate (permanent) 52 37 6 4 2 0 0 89 5 1244
2018 Term 43 48 1 0 3 2 2 95 4 58
2018 Casual 58 26 5 10 0 0 0 85 10 39
2018 Student 43 40 3 7 7 0 0 83 13 30
2017 Indeterminate (permanent) 44 39 8 6 3 0 0 83 9 1361
2017 Term 42 38 14 3 3 0 0 80 7 61
2017 Casual 57 31 6 0 6 0 0 88 6 33
2017 Student 55 34 9 3 0 0 0 88 3 36
2014 Indeterminate (permanent) 46 38 9 4 2 0 0 85 7 1318
2014 Term 60 28 5 0 3 3 0 92 3 36
2014 Casual 37 49 11 3 0 0 0 86 3 35
2014 Student 31 52 17 0 0 0 0 83 0 29
2011 Indeterminate (permanent) 43 40 8 6 2 0 0 84 8 1612
2011 Term 43 42 2 6 7 0 0 85 13 47
2011 Casual 54 32 5 8 0 0 0 86 8 24
2011 Student 28 53 10 6 3 0 0 81 10 30
2008 Indeterminate (permanent) 45 39 8 5 3 1 0 85 8 924
2008 Term 67 15 7 3 7 0 0 82 11 27
2008 Casual 46 33 13 0 8 0 0 80 8 15

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 42 34 9 9 5 0 0 76 14 1524
2019 Term 53 29 6 7 4 0 0 83 11 125
2019 Casual 56 25 9 7 3 0 0 81 10 68
2018 Indeterminate (permanent) 39 36 11 9 6 0 0 74 15 1244
2018 Term 36 37 11 9 6 0 0 74 15 58
2018 Casual 42 42 6 6 5 0 0 83 11 38
2018 Student 40 40 7 13 0 0 0 80 13 30
2017 Indeterminate (permanent) 33 39 11 10 7 0 0 72 17 1364
2017 Term 37 26 18 8 10 0 0 63 18 61
2017 Casual 52 37 6 3 3 0 0 88 6 33
2017 Student 66 28 6 0 0 0 0 94 0 36

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 53 34 9 3 1 0 0 87 5 1510
2019 Term 59 26 9 2 3 0 0 86 6 125
2019 Casual 63 17 13 3 3 0 0 81 6 68
2018 Indeterminate (permanent) 52 35 9 3 2 0 0 87 5 1237
2018 Term 56 32 7 0 5 0 0 88 5 58
2018 Casual 45 29 16 5 6 0 0 74 10 39
2018 Student 38 45 7 7 3 0 0 83 10 29
2017 Indeterminate (permanent) 52 36 8 4 1 0 0 87 5 1363
2017 Term 45 38 8 6 2 0 0 84 8 61
2017 Casual 55 21 18 3 3 0 0 76 6 33
2017 Student 49 45 6 0 0 0 0 94 0 37
2014 Indeterminate (permanent) 60 28 8 3 2 0 0 88 4 1317
2014 Term 71 17 9 0 3 0 0 89 3 36
2014 Casual 60 29 6 6 0 0 0 88 6 35
2014 Student 52 48 0 0 0 0 0 100 0 29
2011 Indeterminate (permanent) 55 32 8 3 2 0 0 88 4 1615
2011 Term 70 21 5 4 0 0 0 91 4 47
2011 Casual 71 21 0 4 4 0 0 92 8 24
2011 Student 55 29 10 6 0 0 0 84 6 30

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 36 10 9 4 0 0 77 12 1514
2019 Term 47 36 9 2 6 0 0 83 8 125
2019 Casual 41 37 7 6 6 1 1 81 12 68
2018 Indeterminate (permanent) 38 39 10 9 5 0 0 77 13 1237
2018 Term 36 26 16 10 9 4 0 65 19 58
2018 Casual 43 34 5 8 11 0 0 76 18 38
2018 Student 40 43 3 13 0 0 0 83 13 30
2017 Indeterminate (permanent) 35 38 11 10 5 0 0 74 16 1363
2017 Term 37 30 15 18 0 0 0 67 18 61
2017 Casual 40 36 9 9 3 3 0 78 12 33
2017 Student 40 41 4 11 3 0 0 81 14 37
2014 Indeterminate (permanent) 31 41 11 11 6 0 0 72 17 1317
2014 Term 33 53 3 12 0 0 0 85 12 36
2014 Casual 32 35 14 14 6 0 0 67 19 35
2014 Student 21 59 14 7 0 0 0 79 7 29
2011 Indeterminate (permanent) 33 42 11 9 5 0 0 75 14 1614
2011 Term 51 23 11 9 7 0 0 74 15 47
2011 Casual 44 29 9 14 4 0 0 73 18 23
2011 Student 30 50 13 3 0 0 3 83 3 30

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 32 13 6 4 0 0 77 10 1522
2019 Term 56 27 6 4 6 0 1 84 10 124
2019 Casual 44 22 17 10 3 1 1 69 13 68
2018 Indeterminate (permanent) 42 35 11 8 5 0 0 77 13 1235
2018 Term 44 30 10 10 4 2 0 75 14 57
2018 Casual 62 16 11 7 5 0 0 77 12 39
2018 Student 40 47 0 13 0 0 0 87 13 30
2017 Indeterminate (permanent) 37 37 11 9 6 0 0 75 15 1361
2017 Term 42 25 17 8 8 0 0 67 17 61
2017 Casual 52 27 15 0 6 0 0 79 6 33
2017 Student 57 27 4 9 3 0 0 84 11 37
2014 Indeterminate (permanent) 35 36 13 9 6 0 0 71 15 1317
2014 Term 54 23 17 6 0 0 0 77 6 36
2014 Casual 44 31 17 0 6 0 3 77 6 35
2014 Student 34 45 10 10 0 0 0 79 10 29

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 39 39 10 8 3 0 0 78 12 1502
2019 Term 51 33 6 7 3 0 0 84 11 123
2019 Casual 52 26 9 4 4 1 3 82 9 68
2018 Indeterminate (permanent) 38 38 11 9 4 0 0 76 13 1238
2018 Term 36 26 11 16 10 0 0 63 26 58
2018 Casual 42 31 12 7 5 3 0 76 12 39
2018 Student 43 33 10 13 0 0 0 77 13 30
2017 Indeterminate (permanent) 36 37 12 10 4 0 0 73 14 1362
2017 Term 32 43 15 5 3 0 1 76 8 61
2017 Casual 43 42 9 3 0 0 3 88 3 33
2017 Student 57 37 3 0 0 0 3 97 0 37
2014 Indeterminate (permanent) 36 36 13 10 5 0 1 73 14 1317
2014 Term 43 43 14 0 0 0 0 86 0 36
2014 Casual 48 26 18 0 0 3 6 81 0 34
2014 Student 24 52 17 3 0 3 0 79 4 29
2011 Indeterminate (permanent) 38 41 10 7 3 1 0 80 10 1612
2011 Term 53 29 15 2 0 0 0 83 2 47
2011 Casual 58 24 13 0 4 0 0 82 4 24
2011 Student 59 34 3 3 0 0 0 94 3 30

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 46 36 9 6 3 0 0 82 9 1528
2019 Term 64 25 5 5 2 0 0 89 6 125
2019 Casual 58 28 6 6 2 0 0 86 8 66
2018 Indeterminate (permanent) 42 39 11 6 3 0 0 81 9 1243
2018 Term 45 27 12 13 3 0 0 72 16 57
2018 Casual 53 31 6 7 3 0 0 84 10 39
2018 Student 40 33 10 13 3 0 0 73 17 30
2017 Indeterminate (permanent) 40 40 10 7 3 0 0 81 9 1357
2017 Term 37 41 6 10 5 0 0 79 15 61
2017 Casual 58 27 6 6 3 0 0 85 9 33
2017 Student 53 40 5 0 3 0 0 93 3 36
2014 Indeterminate (permanent) 40 40 11 6 4 0 0 80 10 1316
2014 Term 61 21 6 6 6 0 0 82 12 36
2014 Casual 58 28 5 8 0 0 0 86 8 35
2014 Student 34 59 7 0 0 0 0 93 0 29
2011 Indeterminate (permanent) 40 42 8 7 3 0 0 82 10 1613
2011 Term 52 28 9 9 0 0 3 82 9 46
2011 Casual 54 37 0 0 8 0 0 92 8 24
2011 Student 42 39 10 10 0 0 0 81 10 30
2008 Indeterminate (permanent) 41 41 9 7 3 0 0 82 9 924
2008 Term 48 26 12 14 0 0 0 74 14 27
2008 Casual 60 27 13 0 0 0 0 87 0 15

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 28 32 23 11 7 0 0 60 18 1522
2019 Term 52 28 13 5 1 0 1 81 6 125
2019 Casual 70 16 9 1 1 0 1 88 3 68
2018 Indeterminate (permanent) 24 33 21 14 7 0 0 57 21 1252
2018 Term 34 39 8 13 6 0 0 73 19 58
2018 Casual 57 26 16 2 0 0 0 82 2 39
2018 Student 70 27 3 0 0 0 0 97 0 30
2017 Indeterminate (permanent) 23 38 21 12 6 0 0 62 18 1367
2017 Term 40 46 12 3 0 0 0 85 3 61
2017 Casual 38 39 11 9 0 0 3 79 9 33
2017 Student 84 10 6 0 0 0 0 94 0 37
2014 Indeterminate (permanent) 28 38 19 9 5 0 1 67 14 1319
2014 Term 54 33 11 0 3 0 0 86 3 36
2014 Casual 62 36 3 0 0 0 0 97 0 35
2014 Student 38 48 14 0 0 0 0 86 0 29
2011 Indeterminate (permanent) 28 36 19 10 6 0 1 65 16 1614
2011 Term 43 38 17 0 3 0 0 81 3 47
2011 Casual 47 33 20 0 0 0 0 80 0 24
2011 Student 71 23 3 3 0 0 0 94 3 30
2008 Indeterminate (permanent) 20 34 25 13 8 0 0 54 20 926
2008 Term 51 34 15 0 0 0 0 85 0 27
2008 Casual 41 39 6 6 8 0 0 80 14 15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 13 25 35 19 7 1 1 26 38 1528
2019 Term 8 19 34 24 13 2 1 39 27 120
2019 Casual 4 15 23 28 20 1 7 54 21 68
2018 Indeterminate (permanent) 11 29 37 17 5 1 1 22 41 1249
2018 Term 10 24 33 23 8 2 0 31 35 58
2018 Casual 23 5 30 32 5 2 2 39 29 38
2018 Student 0 21 28 31 14 0 7 48 22 29
2017 Indeterminate (permanent) 14 28 36 16 6 0 1 22 42 1360
2017 Term 18 23 36 15 5 0 3 20 43 61
2017 Casual 12 26 15 29 15 0 3 46 39 33
2017 Student 3 7 41 15 27 3 3 45 11 37
2014 Indeterminate (permanent) 11 25 41 15 6 0 2 22 36 1316
2014 Term 3 16 52 20 8 0 0 28 19 36
2014 Casual 3 19 25 17 22 0 14 45 26 35
2014 Student 7 21 52 17 3 0 0 21 28 29
2011 Indeterminate (permanent) 12 27 39 14 6 1 2 20 40 1612
2011 Term 7 38 34 15 2 0 4 18 47 47
2011 Casual 4 17 24 13 29 4 9 48 25 24
2011 Student 0 24 30 13 23 0 11 40 27 30
2008 Indeterminate (permanent) 10 28 41 15 4 0 1 20 39 923
2008 Term 7 26 29 31 0 0 7 33 36 27
2008 Casual 8 14 52 6 20 0 0 26 22 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 8 14 29 29 17 2 1 47 22 1523
2019 Term 9 10 20 33 22 4 1 59 20 123
2019 Casual 6 7 13 27 31 12 4 68 16 68
2018 Indeterminate (permanent) 7 17 30 30 13 2 2 44 25 1243
2018 Term 14 15 19 29 15 8 0 48 31 58
2018 Casual 15 13 15 34 15 5 2 54 31 38
2018 Student 0 4 21 29 32 4 11 71 4 28
2017 Indeterminate (permanent) 8 17 28 28 14 2 4 44 26 1353
2017 Term 12 21 19 15 26 1 5 44 35 61
2017 Casual 6 12 6 34 27 6 9 72 21 33
2017 Student 3 6 11 25 50 3 3 79 9 37
2014 Indeterminate (permanent) 6 15 26 32 14 2 3 49 23 1316
2014 Term 3 12 37 14 22 8 6 41 17 36
2014 Casual 5 14 27 11 22 8 12 41 25 35
2014 Student 10 21 21 21 21 3 3 44 33 29
2011 Indeterminate (permanent) 9 17 29 27 13 3 3 42 27 1608
2011 Term 3 13 36 21 17 2 8 43 17 47
2011 Casual 4 17 8 16 34 4 17 63 26 24
2011 Student 7 10 11 27 33 3 10 69 19 30
2008 Indeterminate (permanent) 7 18 33 28 11 1 2 40 26 921
2008 Term 15 11 23 29 11 4 7 46 29 27
2008 Casual 7 8 15 31 27 7 6 66 17 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 16 21 31 20 10 0 1 31 38 1526
2019 Term 9 15 29 30 15 2 2 46 24 124
2019 Casual 7 13 16 28 21 7 7 57 24 68
2018 Indeterminate (permanent) 17 22 31 19 8 1 2 28 40 1245
2018 Term 23 15 23 20 12 6 0 35 41 57
2018 Casual 11 34 26 13 9 2 5 23 49 39
2018 Student 14 11 25 21 25 0 4 48 26 28
2017 Indeterminate (permanent) 17 24 29 19 7 1 2 27 43 1355
2017 Term 17 20 32 18 8 0 5 28 38 61
2017 Casual 21 12 12 22 21 3 9 50 37 33
2017 Student 9 17 39 7 17 11 0 27 29 37
2014 Indeterminate (permanent) 20 24 30 17 7 1 2 24 45 1316
2014 Term 23 30 5 17 17 3 6 37 58 36
2014 Casual 11 23 36 12 9 0 9 23 37 35
2014 Student 24 21 21 14 10 10 0 27 50 29
2011 Indeterminate (permanent) 21 23 30 15 8 1 2 23 46 1611
2011 Term 17 24 32 15 10 2 0 26 42 47
2011 Casual 9 20 33 8 17 4 9 29 34 24
2011 Student 10 16 30 7 20 0 17 32 32 30
2008 Indeterminate (permanent) 16 25 33 17 6 1 1 24 42 920
2008 Term 18 7 32 24 7 4 7 35 28 27
2008 Casual 28 27 26 6 14 0 0 20 55 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 14 23 35 19 8 0 1 27 38 1527
2019 Term 5 8 28 35 23 1 0 59 13 124
2019 Casual 4 3 16 30 37 3 7 74 8 68
2018 Indeterminate (permanent) 14 24 37 18 5 1 1 23 39 1235
2018 Term 11 10 36 22 17 2 2 41 22 57
2018 Casual 2 10 34 31 16 2 5 50 13 39
2018 Student 0 0 22 33 37 0 7 76 0 27
2017 Indeterminate (permanent) 13 24 38 17 6 1 1 24 38 1354
2017 Term 12 19 23 28 14 0 3 44 32 61
2017 Casual 6 12 9 39 27 3 3 71 19 33
2017 Student 3 6 14 35 34 9 0 75 9 37
2014 Indeterminate (permanent) 11 22 40 20 6 1 1 26 33 1310
2014 Term 3 14 28 23 26 0 6 53 18 36
2014 Casual 0 14 16 38 23 0 9 67 15 35
2014 Student 0 10 28 34 21 0 7 59 11 29
2011 Indeterminate (permanent) 12 23 35 20 7 1 2 28 36 1608
2011 Term 11 24 40 19 6 0 0 25 35 47
2011 Casual 0 7 26 25 29 0 12 62 9 24
2011 Student 0 6 16 26 41 0 11 74 7 30
2008 Indeterminate (permanent) 10 24 39 20 5 0 1 26 35 921
2008 Term 11 7 22 34 18 0 7 56 20 27
2008 Casual 8 13 33 18 14 7 6 37 24 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 17 23 27 19 10 1 2 30 41 1524
2019 Term 7 11 17 28 30 3 3 62 20 124
2019 Casual 6 7 13 27 32 6 9 69 15 68
2018 Indeterminate (permanent) 19 28 27 17 6 1 2 24 48 1244
2018 Term 17 9 25 27 17 3 2 46 28 58
2018 Casual 6 24 11 33 16 3 7 54 33 39
2018 Student 10 10 10 34 24 3 7 65 23 29
2017 Indeterminate (permanent) 20 30 27 14 6 1 3 21 51 1358
2017 Term 20 19 23 15 13 2 8 31 43 61
2017 Casual 20 6 12 26 27 3 6 58 29 33
2017 Student 3 6 20 32 30 7 3 68 9 37
2014 Indeterminate (permanent) 15 28 29 16 8 1 3 25 45 1316
2014 Term 11 24 11 17 26 5 5 48 40 36
2014 Casual 3 8 25 31 23 0 9 61 12 35
2014 Student 7 10 21 38 17 0 7 59 19 29
2011 Indeterminate (permanent) 15 26 29 17 8 1 3 26 43 1613
2011 Term 20 15 42 13 9 2 0 22 35 47
2011 Casual 0 12 28 25 17 5 12 51 15 24
2011 Student 0 7 10 30 33 3 17 79 9 30
2008 Indeterminate (permanent) 15 23 31 19 8 1 3 28 40 921
2008 Term 11 7 26 27 11 7 11 46 22 27
2008 Casual 0 21 19 34 26 0 0 60 21 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 13 17 30 23 14 2 2 38 31 1525
2019 Term 13 9 16 24 33 2 3 60 23 123
2019 Casual 7 10 10 19 31 12 11 64 23 68
2018 Indeterminate (permanent) 13 24 30 21 7 2 2 30 38 1236
2018 Term 16 17 19 18 21 7 2 43 36 58
2018 Casual 13 18 14 22 13 10 10 44 39 39
2018 Student 3 14 24 24 21 7 7 52 20 29
2017 Indeterminate (permanent) 12 20 32 20 10 2 3 32 34 1354
2017 Term 15 21 23 22 10 5 5 35 40 61
2017 Casual 12 11 17 18 15 15 12 44 32 33
2017 Student 0 11 30 10 40 9 0 55 12 37
2014 Indeterminate (permanent) 8 16 31 27 12 2 4 41 26 1316
2014 Term 17 11 16 20 16 8 11 45 35 36
2014 Casual 5 8 36 12 15 11 12 35 18 35
2014 Student 11 11 7 36 21 7 7 67 25 28
2011 Indeterminate (permanent) 10 19 30 23 11 3 4 36 31 1614
2011 Term 14 10 41 15 15 0 4 32 25 46
2011 Casual 12 16 16 8 21 14 13 40 38 24
2011 Student 0 6 6 30 40 7 11 84 8 30
2008 Indeterminate (permanent) 15 28 28 18 6 2 2 25 45 921
2008 Term 7 15 22 25 16 4 11 48 26 27
2008 Casual 0 14 19 26 20 15 6 58 18 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 14 21 35 18 10 1 1 29 35 1524
2019 Term 14 16 26 24 17 2 1 42 31 124
2019 Casual 7 13 21 21 29 2 7 54 23 67
2018 Indeterminate (permanent) 13 26 34 17 6 2 1 24 40 1243
2018 Term 23 12 35 17 8 6 0 26 37 57
2018 Casual 7 29 17 13 21 10 2 40 41 38
2018 Student 11 25 25 18 14 4 4 35 38 28
2017 Indeterminate (permanent) 15 22 34 17 7 2 2 26 38 1357
2017 Term 15 19 32 20 7 0 6 29 37 61
2017 Casual 12 6 26 14 31 0 12 50 20 33
2017 Student 12 11 33 13 23 9 0 39 25 37
2014 Indeterminate (permanent) 15 21 36 17 6 1 3 24 38 1318
2014 Term 14 32 21 17 14 3 0 32 47 36
2014 Casual 8 17 27 12 18 5 12 36 31 35
2014 Student 10 17 38 14 17 0 3 32 29 29

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 15 29 32 15 8 0 0 23 44 1526
2019 Term 8 20 44 14 13 0 0 27 28 124
2019 Casual 4 19 29 21 21 3 3 44 25 68
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 74 17 4 3 1 0 0 91 4 1527
2019 Term 72 15 5 4 1 0 2 90 6 124
2019 Casual 79 12 4 4 0 0 0 91 4 67
2017 Indeterminate (permanent) 70 19 5 4 2 0 0 89 6 1364
2017 Term 77 8 5 5 3 2 0 86 8 61
2017 Casual 76 21 0 0 3 0 0 97 3 33
2017 Student 86 9 6 0 0 0 0 94 0 37
2014 Indeterminate (permanent) 74 17 4 4 2 0 0 91 5 1318
2014 Term 79 11 3 5 3 0 0 89 8 36
2014 Casual 72 16 3 6 0 0 3 91 6 35
2014 Student 66 24 0 10 0 0 0 90 10 29
2011 Indeterminate (permanent) 69 21 4 4 1 0 0 90 6 1613
2011 Term 66 19 6 6 2 0 0 85 8 47
2011 Casual 83 4 8 0 4 0 0 88 4 24
2011 Student 84 13 0 3 0 0 0 97 3 30
2008 Indeterminate (permanent) 66 20 4 4 4 0 1 88 8 926
2008 Term 75 14 0 7 4 0 0 89 11 27
2008 Casual 79 8 7 0 0 0 6 93 0 15

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 28 12 8 5 6 4 72 15 1526
2019 Term 43 30 9 5 6 2 5 79 11 123
2019 Casual 44 16 13 3 1 12 10 78 6 68
2018 Indeterminate (permanent) 29 31 14 9 7 6 4 66 18 1252
2018 Term 28 21 17 11 2 19 1 62 17 58
2018 Casual 41 25 8 11 6 3 6 72 19 39
2018 Student 43 27 7 0 3 7 13 88 4 30
2017 Indeterminate (permanent) 30 29 14 10 7 5 5 66 19 1364
2017 Term 37 20 19 5 8 6 5 64 15 61
2017 Casual 40 21 12 3 0 15 9 80 4 33
2017 Student 56 13 6 3 3 14 6 86 7 37
2014 Indeterminate (permanent) 33 30 14 8 8 4 3 68 18 1319
2014 Term 50 16 9 8 0 5 11 79 10 36
2014 Casual 40 15 17 8 0 11 9 68 10 34
2014 Student 45 17 17 7 7 0 7 67 15 29

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 53 28 7 7 4 1 0 82 11 1526
2019 Term 57 30 4 4 4 1 0 88 8 124
2019 Casual 62 24 7 4 1 1 0 87 6 68
2018 Indeterminate (permanent) 47 29 8 9 6 1 0 77 15 1249
2018 Term 49 25 5 17 3 0 0 74 20 58
2018 Casual 48 23 0 19 7 0 3 73 27 39
2018 Student 40 47 3 3 7 0 0 87 10 30
2017 Indeterminate (permanent) 46 28 9 10 6 1 0 75 17 1364
2017 Term 47 26 9 6 11 0 0 73 18 61
2017 Casual 49 42 9 0 0 0 0 91 0 33
2017 Student 77 14 6 0 3 0 0 91 3 37
2014 Indeterminate (permanent) 47 27 9 8 7 1 0 75 16 1319
2014 Term 73 16 6 6 0 0 0 88 6 36
2014 Casual 48 22 20 6 0 6 0 73 6 35
2014 Student 59 21 10 10 0 0 0 79 10 29

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 59 28 5 6 2 0 0 87 8 1529
2019 Term 64 25 4 6 2 0 0 89 7 124
2019 Casual 75 16 6 0 1 1 0 93 1 68
2018 Indeterminate (permanent) 52 34 6 5 3 0 0 86 8 1248
2018 Term 60 24 7 7 2 0 0 85 9 58
2018 Casual 53 36 6 3 3 0 0 88 6 39
2018 Student 70 23 7 0 0 0 0 93 0 30
2017 Indeterminate (permanent) 50 35 6 7 2 0 0 85 9 1364
2017 Term 56 31 8 0 5 0 0 87 5 60
2017 Casual 70 27 0 3 0 0 0 97 3 33
2017 Student 74 23 0 0 3 0 0 97 3 37
2014 Indeterminate (permanent) 49 36 6 6 3 0 0 85 9 1318
2014 Term 73 17 6 3 0 0 0 90 3 36
2014 Casual 58 28 6 8 0 0 0 86 8 35
2014 Student 66 34 0 0 0 0 0 100 0 29

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 53 34 7 4 1 0 0 88 6 1526
2019 Term 53 33 6 4 3 1 0 87 7 122
2019 Casual 56 25 10 4 1 3 0 83 6 68
2018 Indeterminate (permanent) 47 37 9 4 2 1 0 85 7 1248
2018 Term 43 36 11 7 0 2 2 82 7 58
2018 Casual 55 34 3 5 3 0 0 89 8 39
2018 Student 55 31 7 0 0 7 0 93 0 29
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 64 21 9 3 2 1 1 86 5 1532
2019 Term 56 21 10 6 5 1 2 80 11 125
2019 Casual 53 28 7 4 3 1 3 85 8 68

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 48 28 10 8 5 1 0 77 13 1528
2019 Term 47 28 13 4 6 2 1 76 11 125
2019 Casual 48 26 12 2 5 5 3 80 7 66
2018 Indeterminate (permanent) 44 31 11 8 4 1 0 76 13 1235
2018 Term 37 32 7 11 8 0 5 73 20 56
2018 Casual 50 19 24 2 5 0 0 69 7 39
2018 Student 38 45 3 7 7 0 0 83 14 29
2017 Indeterminate (permanent) 42 33 11 9 5 0 0 76 13 1365
2017 Term 33 33 12 8 15 0 0 65 23 61
2017 Casual 58 24 12 0 3 0 3 85 3 33
2017 Student 60 28 9 0 3 0 0 89 3 37
2014 Indeterminate (permanent) 40 33 11 10 5 1 1 74 15 1318
2014 Term 57 28 3 3 8 0 0 85 11 36
2014 Casual 50 36 3 3 3 0 6 91 6 35
2014 Student 48 31 10 7 0 0 3 82 7 29
2011 Indeterminate (permanent) 37 37 10 9 6 1 0 75 15 1612
2011 Term 58 23 11 0 8 0 0 81 8 47
2011 Casual 54 29 8 4 4 0 0 84 8 24
2011 Student 56 33 11 0 0 0 0 89 0 30
2008 Indeterminate (permanent) 36 36 11 10 6 0 0 73 17 924
2008 Term 48 30 8 15 0 0 0 78 15 27
2008 Casual 45 42 7 0 7 0 0 86 7 15

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 57 22 9 5 4 2 1 82 9 1525
2019 Term 58 30 3 2 4 3 1 91 6 124
2019 Casual 62 20 9 3 1 1 3 86 5 67
2018 Indeterminate (permanent) 52 27 9 6 4 3 0 81 10 1236
2018 Term 42 29 10 7 4 6 2 77 12 56
2018 Casual 58 18 10 7 6 0 0 76 13 39
2018 Student 59 34 0 0 3 0 3 96 4 29
2017 Indeterminate (permanent) 48 28 11 6 5 2 1 78 11 1366
2017 Term 44 26 9 8 12 2 0 71 20 61
2017 Casual 64 18 9 0 0 6 3 90 0 33
2017 Student 74 17 3 3 3 0 0 91 6 37
2014 Indeterminate (permanent) 48 26 12 6 4 2 1 76 11 1318
2014 Term 67 21 6 6 0 0 0 88 6 36
2014 Casual 67 25 5 3 0 0 0 92 3 35
2014 Student 55 34 0 10 0 0 0 90 10 29
2011 Indeterminate (permanent) 43 32 11 7 5 2 1 77 12 1612
2011 Term 66 13 8 4 4 4 0 82 9 47
2011 Casual 62 21 8 0 4 5 0 87 5 24
2011 Student 70 27 4 0 0 0 0 96 0 30
2008 Indeterminate (permanent) 44 29 10 7 6 3 0 76 14 924
2008 Term 44 42 0 7 3 4 0 89 11 27
2008 Casual 71 15 6 8 0 0 0 86 8 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 52 28 8 7 4 1 0 81 11 1527
2019 Term 58 25 7 6 4 1 0 83 10 125
2019 Casual 53 25 7 4 3 4 3 84 8 68
2018 Indeterminate (permanent) 49 29 10 7 4 1 0 79 11 1234
2018 Term 47 24 6 9 11 2 2 73 21 56
2018 Casual 43 33 6 10 6 0 3 78 16 38
2018 Student 48 41 0 0 10 0 0 90 10 29
2017 Indeterminate (permanent) 46 31 9 9 4 0 0 78 13 1364
2017 Term 41 35 7 7 10 0 0 76 17 60
2017 Casual 49 39 9 0 0 0 3 91 0 33
2017 Student 68 23 6 0 3 0 0 91 3 36
2014 Indeterminate (permanent) 44 31 10 10 5 0 0 76 14 1319
2014 Term 58 27 9 6 0 0 0 85 6 36
2014 Casual 61 22 8 3 3 3 0 86 6 35
2014 Student 59 21 14 7 0 0 0 79 7 29
2011 Indeterminate (permanent) 41 35 8 9 5 0 0 77 15 1613
2011 Term 64 18 7 7 2 2 0 84 9 47
2011 Casual 66 16 8 0 4 5 0 87 5 24
2011 Student 76 20 3 0 0 0 0 97 0 29
2008 Indeterminate (permanent) 42 33 9 10 6 1 0 75 16 922
2008 Term 38 42 10 10 0 0 0 79 10 27
2008 Casual 58 35 8 0 0 0 0 92 0 15

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 86 9 2 2 1 0 1 95 3 1525
2019 Term 85 7 1 2 2 0 3 95 4 125
2019 Casual 93 2 3 0 0 1 2 97 0 67
2017 Indeterminate (permanent) 81 12 3 2 1 0 0 93 3 1362
2017 Term 76 14 3 0 5 2 0 91 5 60
2017 Casual 88 6 3 3 0 0 0 94 3 33
2017 Student 94 3 0 3 0 0 0 97 3 37
2014 Indeterminate (permanent) 81 13 3 2 1 0 0 94 3 1319
2014 Term 94 3 0 0 3 0 0 97 3 36
2014 Casual 95 5 0 0 0 0 0 100 0 35
2014 Student 86 7 3 3 0 0 0 93 3 29
2011 Indeterminate (permanent) 79 13 3 2 2 0 0 93 4 1611
2011 Term 87 9 2 2 0 0 0 96 2 47
2011 Casual 87 4 4 0 4 0 0 91 4 24
2011 Student 83 11 0 0 0 0 6 100 0 30
2008 Indeterminate (permanent) 80 10 3 4 2 0 1 91 6 923
2008 Term 89 11 0 0 0 0 0 100 0 27
2008 Casual 85 8 0 7 0 0 0 93 7 15

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 65 19 5 4 3 2 2 87 8 1520
2019 Term 73 16 3 4 2 1 1 91 6 125
2019 Casual 72 10 4 3 3 4 3 89 6 68
2017 Indeterminate (permanent) 53 23 7 6 4 3 4 81 11 1362
2017 Term 60 18 5 5 8 2 2 81 14 61
2017 Casual 72 9 6 0 3 6 3 90 3 32
2017 Student 61 11 11 0 3 2 11 84 3 37
2014 Indeterminate (permanent) 50 24 7 6 5 3 5 81 12 1317
2014 Term 61 23 5 0 0 8 3 94 0 36
2014 Casual 45 14 6 3 0 9 24 87 4 34
2014 Student 52 21 10 0 0 0 17 88 0 29
2011 Indeterminate (permanent) 39 29 9 8 5 4 4 75 15 1615
2011 Term 68 15 8 4 2 0 3 85 7 47
2011 Casual 71 25 0 0 0 0 4 100 0 24
2011 Student 74 13 3 0 0 0 10 96 0 30

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 67 18 8 3 3 1 0 86 6 1529
2019 Term 76 16 2 2 2 1 0 93 5 124
2019 Casual 74 18 1 3 1 3 0 94 5 68
2018 Indeterminate (permanent) 61 21 8 5 3 1 0 84 8 1236
2018 Term 63 18 7 0 10 0 2 83 10 56
2018 Casual 74 13 5 2 6 0 0 87 8 39
2018 Student 62 28 0 0 7 3 0 93 7 29
2017 Indeterminate (permanent) 58 21 10 5 4 1 0 81 9 1364
2017 Term 57 20 7 8 7 2 0 78 15 61
2017 Casual 75 16 10 0 0 0 0 90 0 32
2017 Student 80 11 9 0 0 0 0 91 0 37

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 56 25 7 7 4 0 0 82 12 1527
2019 Term 66 21 6 3 3 1 0 88 7 125
2019 Casual 64 25 4 3 3 0 0 90 6 68
2018 Indeterminate (permanent) 52 25 11 7 5 1 0 78 11 1236
2018 Term 50 24 5 7 10 2 2 77 17 55
2018 Casual 51 26 9 6 8 0 0 77 14 39
2018 Student 41 41 0 10 7 0 0 83 17 29
2017 Indeterminate (permanent) 50 28 10 7 5 0 0 78 12 1364
2017 Term 52 23 7 8 10 0 0 75 18 61
2017 Casual 66 28 3 3 0 0 0 94 3 32
2017 Student 77 14 3 6 0 0 0 91 6 37
2014 Indeterminate (permanent) 50 27 9 7 6 0 0 77 13 1318
2014 Term 69 16 6 9 0 0 0 85 9 36
2014 Casual 60 31 5 3 0 0 0 92 3 35
2014 Student 54 29 7 7 0 0 4 85 7 28

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 27 45 12 10 3 2 1 75 13 499
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 37 35 10 7 5 5 0 76 13 1523
2019 Term 54 25 9 3 3 6 0 84 7 125
2019 Casual 55 20 10 0 3 12 0 85 3 68
2018 Indeterminate (permanent) 33 36 13 9 4 5 0 72 14 1247
2018 Term 39 37 8 5 3 8 0 83 9 58
2018 Casual 46 35 6 3 2 8 0 88 5 38
2018 Student 43 33 3 3 3 13 0 88 8 30
2017 Indeterminate (permanent) 31 34 13 10 6 5 0 68 18 1366
2017 Term 39 39 10 3 2 6 0 83 5 61
2017 Casual 64 6 18 3 0 9 0 77 3 33
2017 Student 73 21 3 0 3 0 0 94 3 37
2014 Indeterminate (permanent) 30 37 13 8 5 6 0 72 14 1318
2014 Term 39 45 6 0 3 8 0 90 3 36
2014 Casual 48 24 9 3 0 16 0 86 3 35
2014 Student 62 28 7 0 0 3 0 93 0 29
2011 Indeterminate (permanent) 30 32 15 8 9 6 0 66 18 1608
2011 Term 47 23 9 9 6 6 0 74 16 47
2011 Casual 57 21 8 0 4 9 0 86 5 24
2011 Student 52 24 7 10 0 6 0 81 11 30

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 34 37 12 8 6 2 0 73 14 1521
2019 Term 46 30 12 5 3 4 0 80 8 124
2019 Casual 59 19 7 7 3 4 0 82 11 68
2018 Indeterminate (permanent) 31 36 14 11 6 2 0 69 17 1247
2018 Term 44 33 13 3 5 2 0 79 8 58
2018 Casual 50 34 6 0 5 5 0 89 5 38
2018 Student 50 33 3 0 7 7 0 89 7 30
2017 Indeterminate (permanent) 30 34 15 12 7 1 0 65 20 1364
2017 Term 41 26 19 8 3 3 0 69 12 61
2017 Casual 60 12 15 0 6 6 0 77 6 33
2017 Student 67 24 6 0 3 0 0 91 3 37
2014 Indeterminate (permanent) 28 39 16 10 6 1 0 67 16 1318
2014 Term 48 38 3 0 6 5 0 91 6 36
2014 Casual 45 36 9 5 0 5 0 85 6 35
2014 Student 48 38 3 0 3 7 0 93 4 29
2011 Indeterminate (permanent) 25 36 16 11 9 3 0 63 20 1608
2011 Term 45 21 15 6 6 7 0 71 13 47
2011 Casual 43 34 4 10 5 0 4 81 15 23
2011 Student 61 36 3 0 0 0 0 97 0 30
2008 Indeterminate (permanent) 29 39 15 9 6 2 0 69 15 926
2008 Term 52 18 15 3 11 0 0 70 15 27
2008 Casual 45 35 13 0 0 8 0 86 0 15

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 24 36 16 14 7 4 0 62 21 1524
2019 Term 36 30 14 11 5 4 0 68 17 122
2019 Casual 44 24 12 4 3 13 0 78 8 68
2018 Indeterminate (permanent) 21 37 16 16 7 4 0 60 23 1248
2018 Term 29 30 17 7 7 10 0 65 16 58
2018 Casual 34 38 6 5 8 8 0 79 15 37
2018 Student 38 28 7 7 7 14 0 76 16 29
2017 Indeterminate (permanent) 20 33 19 15 9 4 0 55 25 1366
2017 Term 29 26 22 9 7 7 0 59 17 61
2017 Casual 37 27 12 3 6 15 0 75 10 33
2017 Student 46 29 9 6 3 9 0 81 9 37
2014 Indeterminate (permanent) 18 37 20 14 7 4 0 57 22 1318
2014 Term 28 48 8 6 3 8 0 82 9 36
2014 Casual 37 25 5 14 0 19 0 76 18 35
2014 Student 45 31 14 0 3 7 0 81 4 29
2011 Indeterminate (permanent) 16 38 18 14 8 5 0 57 24 1613
2011 Term 28 34 8 12 10 8 0 67 24 47
2011 Casual 41 37 4 4 9 4 0 81 14 24
2011 Student 40 38 13 3 0 6 0 83 3 30
2008 Indeterminate (permanent) 14 44 15 16 7 4 0 61 24 924
2008 Term 30 25 11 15 11 8 0 60 28 27
2008 Casual 38 27 15 14 0 6 0 69 15 15

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 23 36 16 15 8 2 0 60 23 1524
2019 Term 23 39 15 12 8 2 0 64 21 125
2019 Casual 41 23 15 7 4 9 0 71 13 68
2018 Indeterminate (permanent) 21 36 16 17 9 1 0 57 26 1251
2018 Term 30 26 10 14 17 2 0 58 32 57
2018 Casual 33 32 3 11 13 5 3 71 26 38
2018 Student 33 47 3 10 3 3 0 83 14 30
2017 Indeterminate (permanent) 20 38 16 16 9 1 0 58 25 1365
2017 Term 30 26 18 8 13 5 0 58 22 61
2017 Casual 37 23 12 9 6 12 0 69 17 33
2017 Student 31 35 17 6 0 11 0 74 6 37
2014 Indeterminate (permanent) 17 38 14 18 10 2 0 57 29 1318
2014 Term 22 36 22 6 6 8 0 64 12 36
2014 Casual 46 19 11 8 0 13 3 77 10 35
2014 Student 38 28 14 10 7 3 0 68 18 29
2011 Indeterminate (permanent) 17 39 14 18 11 2 0 56 30 1612
2011 Term 30 28 12 9 19 2 0 58 29 47
2011 Casual 46 29 8 13 4 0 0 75 17 24
2011 Student 44 34 3 10 0 10 0 85 11 30
2008 Indeterminate (permanent) 18 41 12 19 9 1 0 60 28 924
2008 Term 30 43 9 14 4 0 0 73 18 27
2008 Casual 32 53 0 8 0 6 0 92 8 15

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 47 27 17 5 2 3 0 76 7 1529
2019 Term 47 25 15 6 1 7 0 77 7 125
2019 Casual 58 26 6 3 0 7 0 91 3 68
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 30 44 16 8 2 1 0 74 10 1528
2019 Term 33 46 8 6 3 2 1 82 10 125
2019 Casual 42 33 14 6 1 3 2 78 8 67
2018 Indeterminate (permanent) 27 45 16 8 3 1 0 73 11 1244
2018 Term 36 39 12 3 9 2 0 76 12 58
2018 Casual 41 38 3 13 5 0 0 79 18 39
2018 Student 37 47 0 10 0 3 3 89 11 30
2017 Indeterminate (permanent) 30 44 15 8 3 1 0 75 11 1364
2017 Term 23 52 14 5 5 2 0 76 10 61
2017 Casual 38 44 6 3 3 6 0 87 6 33
2017 Student 31 63 0 3 0 3 0 97 3 37
2014 Indeterminate (permanent) 27 43 16 9 3 2 0 71 12 1318
2014 Term 27 47 18 6 3 0 0 74 8 36
2014 Casual 39 33 11 12 0 6 0 77 12 35
2014 Student 34 48 10 0 0 7 0 89 0 29
2011 Indeterminate (permanent) 32 41 13 8 4 2 0 74 13 1612
2011 Term 45 27 11 8 6 2 0 74 15 47
2011 Casual 37 41 8 4 0 9 0 87 4 24
2011 Student 55 32 10 3 0 0 0 87 3 30

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 19 37 20 15 4 4 0 58 20 1520
2019 Term 26 38 13 10 3 9 1 71 14 125
2019 Casual 34 32 12 8 3 9 3 75 12 67

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 43 34 10 7 3 2 1 80 10 1525
2019 Term 42 35 12 6 4 2 0 78 10 125
2019 Casual 47 28 7 7 1 7 2 82 10 68
2018 Indeterminate (permanent) 44 36 9 6 3 2 1 81 9 1243
2018 Term 32 30 7 13 13 4 2 65 27 58
2018 Casual 45 23 6 9 7 6 5 76 18 39
2018 Student 37 23 10 17 10 3 0 62 28 30
2017 Indeterminate (permanent) 44 33 10 7 3 2 1 80 10 1361
2017 Term 40 25 16 10 5 3 2 68 15 61
2017 Casual 32 21 18 12 3 12 3 62 17 33
2017 Student 54 19 10 3 6 9 0 80 9 37
2014 Indeterminate (permanent) 45 35 9 5 4 2 1 82 9 1319
2014 Term 36 37 19 0 5 3 0 75 6 36
2014 Casual 44 19 14 8 0 5 9 74 10 35
2014 Student 24 28 14 7 10 7 10 63 21 29
2011 Indeterminate (permanent) 41 33 9 8 5 4 1 77 13 1607
2011 Term 32 32 13 6 9 2 6 70 16 47
2011 Casual 45 13 4 12 8 18 0 70 25 24
2011 Student 55 22 3 10 0 3 6 86 11 30
2008 Indeterminate (permanent) 34 35 10 10 6 4 1 73 17 925
2008 Term 44 15 19 7 7 7 0 65 15 27
2008 Casual 31 28 15 6 0 21 0 74 7 15

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 37 14 6 3 2 0 77 8 1523
2019 Term 49 25 17 5 2 2 0 76 7 124
2019 Casual 46 37 9 0 3 6 0 87 3 68
2018 Indeterminate (permanent) 38 39 15 5 2 1 0 78 7 1241
2018 Term 41 33 12 10 1 2 0 76 12 58
2018 Casual 47 37 6 0 7 3 0 87 8 39
2018 Student 40 33 17 3 3 3 0 76 7 30

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 21 21 19 12 12 11 4 49 29 1529
2019 Term 31 23 18 8 6 12 2 63 16 125
2019 Casual 29 16 22 3 3 16 10 62 8 68
2018 Indeterminate (permanent) 19 21 19 12 13 13 3 48 30 1247
2018 Term 27 16 15 16 9 12 5 52 30 58
2018 Casual 38 15 10 3 12 13 8 68 20 39
2018 Student 30 33 3 10 0 10 13 83 13 30
2017 Indeterminate (permanent) 16 21 17 15 15 11 4 44 36 1364
2017 Term 26 15 24 8 11 11 5 48 23 61
2017 Casual 24 18 15 14 3 21 5 56 23 33
2017 Student 33 17 7 3 6 29 6 76 13 37
2014 Indeterminate (permanent) 15 20 18 14 16 13 5 42 36 1316
2014 Term 25 16 14 8 6 22 9 60 20 36
2014 Casual 18 12 11 5 6 19 29 58 21 35
2014 Student 14 28 17 0 7 24 10 63 11 29
2011 Indeterminate (permanent) 13 18 17 15 16 15 6 39 39 1608
2011 Term 32 13 17 11 6 13 8 57 21 47
2011 Casual 33 17 8 8 4 21 9 71 17 24
2011 Student 34 20 16 0 0 17 13 77 0 30

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 30 34 15 10 8 3 0 66 18 1520
2019 Term 37 29 15 7 6 6 0 70 14 125
2019 Casual 43 15 15 6 4 16 1 70 12 68
2018 Indeterminate (permanent) 28 35 15 12 7 2 0 65 20 1242
2018 Term 39 23 12 10 12 4 0 64 23 58
2018 Casual 34 35 5 8 7 8 3 78 17 39
2018 Student 40 27 13 7 0 10 3 77 8 30
2017 Indeterminate (permanent) 29 36 13 12 7 3 0 67 20 1364
2017 Term 31 42 12 8 5 2 0 74 14 60
2017 Casual 33 34 9 0 0 21 3 88 0 32
2017 Student 41 36 7 6 0 10 0 85 6 37
2014 Indeterminate (permanent) 26 35 15 14 7 2 0 63 22 1318
2014 Term 36 28 19 6 0 12 0 72 6 36
2014 Casual 32 20 14 8 0 11 15 69 11 35
2014 Student 34 31 21 3 3 7 0 70 7 29
2011 Indeterminate (permanent) 28 36 15 10 8 3 0 66 19 1613
2011 Term 34 19 19 10 7 8 2 60 19 47
2011 Casual 46 16 16 0 4 9 8 75 5 24
2011 Student 40 30 6 0 3 13 6 88 4 30
2008 Indeterminate (permanent) 27 37 15 10 8 3 0 66 19 926
2008 Term 41 26 17 8 4 3 0 70 13 27
2008 Casual 8 34 19 6 0 8 26 63 9 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 27 29 13 15 11 3 2 59 27 1530
2019 Term 24 34 15 13 6 7 2 64 20 125
2019 Casual 34 12 10 6 4 16 18 69 15 68
2018 Indeterminate (permanent) 26 29 15 13 14 2 1 57 28 1236
2018 Term 17 26 19 13 15 4 5 48 32 58
2018 Casual 37 15 15 15 3 10 5 61 21 39
2018 Student 33 37 10 7 7 3 3 75 14 30
2017 Indeterminate (permanent) 23 28 13 16 15 3 2 54 32 1360
2017 Term 31 16 20 21 8 0 3 49 31 61
2017 Casual 30 15 10 9 0 25 12 70 14 32
2017 Student 49 21 11 9 0 10 0 78 9 37
2014 Indeterminate (permanent) 19 26 14 19 18 2 2 47 38 1319
2014 Term 29 21 11 17 6 8 8 60 27 36
2014 Casual 9 14 12 12 8 0 45 43 36 35
2014 Student 24 34 7 14 0 3 17 74 17 29
2011 Indeterminate (permanent) 17 28 14 18 18 3 2 47 38 1614
2011 Term 21 13 20 4 22 4 16 43 33 47
2011 Casual 33 17 16 0 8 4 21 67 11 24
2011 Student 30 30 10 3 0 6 20 83 4 30
2008 Indeterminate (permanent) 25 32 12 14 14 1 1 59 29 924
2008 Term 19 40 8 11 7 7 7 69 21 27
2008 Casual 35 21 13 12 0 0 19 69 15 15

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 51 24 12 6 4 0 3 77 11 1524
2019 Term 65 20 8 2 2 1 3 88 4 124
2019 Casual 53 21 4 3 0 1 18 91 4 68

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 62 9 7 5 5 1 12 81 11 1527
2019 Term 64 12 8 6 3 2 5 81 10 125
2019 Casual 43 13 9 0 3 4 28 83 4 68

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 57 21 12 4 3 1 3 81 7 1516
2019 Term 56 22 12 3 2 2 2 82 6 125
2019 Casual 47 17 10 1 1 3 19 83 4 68

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 51 17 14 7 5 2 4 73 13 1516
2019 Term 57 16 12 6 3 3 3 78 10 123
2019 Casual 42 15 11 1 2 6 23 81 4 66

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 74 8 4 2 2 2 8 91 4 1524
2019 Term 66 15 7 4 1 3 3 86 6 124
2019 Casual 60 7 4 1 1 3 22 90 4 68

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 77 9 5 2 1 1 4 91 4 1519
2019 Term 75 13 6 1 0 2 3 93 1 123
2019 Casual 62 12 6 3 1 0 16 88 5 68

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 78 7 4 2 3 3 3 90 5 1516
2019 Term 81 10 3 2 1 1 2 93 3 125
2019 Casual 71 4 4 0 3 1 16 91 4 68

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 83 4 2 1 1 1 7 95 3 1518
2019 Term 85 8 1 0 1 1 4 98 1 122
2019 Casual 68 4 3 0 0 1 24 96 0 68

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 30 42 15 7 4 2 0 74 10 1526
2019 Term 35 38 14 6 4 4 0 76 10 125
2019 Casual 34 41 13 6 3 3 0 78 9 68
2018 Indeterminate (permanent) 29 40 17 7 4 3 0 71 12 1245
2018 Term 31 34 18 7 4 6 0 70 12 58
2018 Casual 46 30 3 13 3 5 0 80 17 39
2018 Student 47 30 10 3 3 7 0 82 7 30
2017 Indeterminate (permanent) 27 38 17 9 5 4 0 67 15 1361
2017 Term 30 36 17 8 6 2 0 68 15 61
2017 Casual 47 28 9 9 0 6 0 80 10 32
2017 Student 46 28 15 3 3 6 0 79 6 37

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 42 37 11 6 3 2 0 80 9 1517
2019 Term 54 23 10 8 2 2 0 79 11 125
2019 Casual 49 34 10 1 3 3 0 85 4 68
2018 Indeterminate (permanent) 46 36 9 4 3 1 0 84 7 1242
2018 Term 58 27 9 2 2 2 0 88 3 57
2018 Casual 63 21 8 0 4 3 0 87 4 38
2018 Student 59 28 3 7 3 0 0 86 10 29
2017 Indeterminate (permanent) 40 40 11 5 2 2 0 82 7 1367
2017 Term 49 30 11 6 3 0 0 79 10 61
2017 Casual 60 37 3 0 0 0 0 97 0 32
2017 Student 70 21 6 0 3 0 0 91 3 37
2014 Indeterminate (permanent) 44 36 10 5 2 3 0 82 8 1319
2014 Term 58 31 9 0 0 0 3 91 0 36
2014 Casual 53 33 0 0 3 8 3 97 3 35
2014 Student 48 38 7 3 0 3 0 89 4 29
2011 Indeterminate (permanent) 35 38 14 6 4 3 0 75 10 1613
2011 Term 48 34 4 9 3 2 0 84 11 47
2011 Casual 66 25 0 0 0 5 4 100 0 24
2011 Student 54 36 4 3 3 0 0 90 6 30

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 48 32 11 3 2 3 0 83 5 1524
2019 Term 54 22 11 4 3 6 0 81 8 125
2019 Casual 55 25 6 3 1 9 1 89 5 68
2018 Indeterminate (permanent) 49 32 11 3 1 2 0 84 4 1243
2018 Term 51 30 8 4 2 6 0 86 5 57
2018 Casual 50 22 12 0 4 9 3 82 5 37
2018 Student 50 23 10 7 7 3 0 76 14 30
2017 Indeterminate (permanent) 44 33 12 4 2 4 0 81 6 1366
2017 Term 44 31 13 3 2 6 0 80 5 61
2017 Casual 60 19 6 3 0 12 0 89 3 32
2017 Student 61 24 3 3 3 6 0 91 6 37
2014 Indeterminate (permanent) 48 34 11 2 2 4 1 85 4 1317
2014 Term 58 26 11 0 0 6 0 88 0 36
2014 Casual 55 28 0 3 0 11 3 97 3 35
2014 Student 48 31 10 7 0 3 0 82 7 29

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 55 31 7 4 2 1 0 87 6 1526
2019 Term 67 23 4 3 2 1 0 91 5 125
2019 Casual 71 23 3 1 1 0 0 94 3 68
2018 Indeterminate (permanent) 54 32 7 4 3 0 0 87 6 1244
2018 Term 60 35 3 2 0 0 0 95 2 57
2018 Casual 74 21 0 2 3 0 0 95 5 38
2018 Student 70 20 7 3 0 0 0 90 3 30
2017 Indeterminate (permanent) 47 38 8 4 3 0 0 85 7 1365
2017 Term 59 23 10 3 2 3 0 85 5 61
2017 Casual 72 25 3 0 0 0 0 97 0 32
2017 Student 88 12 0 0 0 0 0 100 0 36
2014 Indeterminate (permanent) 51 35 8 4 2 0 0 86 6 1317
2014 Term 71 23 6 0 0 0 0 94 0 36
2014 Casual 64 30 3 0 0 0 3 97 0 35
2014 Student 66 28 7 0 0 0 0 93 0 29
2011 Indeterminate (permanent) 43 36 11 6 3 1 0 80 9 1612
2011 Term 55 38 7 0 0 0 0 93 0 47
2011 Casual 74 17 4 0 4 0 0 92 4 24
2011 Student 70 30 0 0 0 0 0 100 0 30
2008 Indeterminate (permanent) 41 42 8 5 4 0 0 83 9 924
2008 Term 58 24 3 11 4 0 0 82 15 27
2008 Casual 80 20 0 0 0 0 0 100 0 15

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 46 32 10 7 4 1 0 79 11 1525
2019 Term 62 22 7 4 4 1 0 84 8 125
2019 Casual 62 20 9 4 3 1 0 84 7 68
2018 Indeterminate (permanent) 45 31 13 6 4 1 0 77 10 1240
2018 Term 60 21 6 7 7 0 0 80 13 57
2018 Casual 65 16 10 6 3 0 0 81 9 37
2018 Student 60 13 17 10 0 0 0 73 10 30
2017 Indeterminate (permanent) 39 32 15 8 5 1 0 71 13 1364
2017 Term 47 27 13 11 2 0 0 74 13 61
2017 Casual 75 13 9 3 0 0 0 88 3 32
2017 Student 74 20 3 3 0 0 0 94 3 36
2014 Indeterminate (permanent) 31 36 17 9 5 1 0 68 15 1316
2014 Term 51 23 18 8 0 0 0 74 8 36
2014 Casual 50 24 14 6 0 0 6 79 7 35
2014 Student 48 38 10 3 0 0 0 86 3 29
2011 Indeterminate (permanent) 32 32 17 11 7 1 0 65 18 1613
2011 Term 38 36 8 8 4 2 3 78 13 47
2011 Casual 67 16 4 4 9 0 0 83 13 24
2011 Student 61 23 6 10 0 0 0 83 10 30

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 34 10 7 3 0 0 79 10 1517
2019 Term 56 29 7 4 3 1 0 85 7 125
2019 Casual 61 23 10 3 3 0 0 84 6 68
2018 Indeterminate (permanent) 44 33 12 7 4 0 0 78 11 1235
2018 Term 52 21 12 9 5 2 0 74 14 57
2018 Casual 65 19 8 5 3 0 0 84 8 38
2018 Student 57 29 7 7 0 0 0 86 7 28
2017 Indeterminate (permanent) 40 34 13 9 4 0 0 74 13 1365
2017 Term 45 35 11 7 2 0 0 80 8 61
2017 Casual 69 22 6 3 0 0 0 91 3 32
2017 Student 67 30 0 0 3 0 0 97 3 37
2014 Indeterminate (permanent) 32 39 15 9 4 0 0 71 14 1317
2014 Term 52 27 12 8 0 0 0 80 8 36
2014 Casual 58 30 6 3 0 0 3 91 3 35
2014 Student 45 45 7 3 0 0 0 90 3 29
2011 Indeterminate (permanent) 32 36 16 10 6 0 0 68 16 1610
2011 Term 38 32 13 8 6 0 3 72 15 47
2011 Casual 63 19 8 0 9 0 0 82 9 24
2011 Student 54 29 6 10 0 0 0 83 10 30
2008 Indeterminate (permanent) 33 41 13 8 5 0 0 74 13 926
2008 Term 45 41 7 4 4 0 0 85 7 27
2008 Casual 51 42 7 0 0 0 0 93 0 15

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 37 26 18 9 7 3 0 65 16 1530
2019 Term 50 20 13 12 3 2 0 71 16 124
2019 Casual 53 12 12 7 7 4 5 71 16 68
2018 Indeterminate (permanent) 36 26 16 11 7 3 0 64 19 1246
2018 Term 49 20 6 9 10 4 2 74 20 57
2018 Casual 50 16 10 16 6 0 3 68 22 38
2018 Student 30 23 23 13 7 3 0 55 21 30
2017 Indeterminate (permanent) 33 25 18 10 9 4 1 61 20 1363
2017 Term 41 22 13 10 11 3 0 65 22 61
2017 Casual 57 9 21 0 3 7 3 73 3 32
2017 Student 50 23 13 9 3 3 0 75 12 37
2014 Indeterminate (permanent) 27 25 19 15 10 3 0 54 26 1318
2014 Term 36 18 23 6 8 5 3 59 16 36
2014 Casual 44 23 5 6 6 2 14 79 14 35
2014 Student 31 24 14 10 0 21 0 70 13 29
2011 Indeterminate (permanent) 27 26 17 14 12 4 1 55 27 1614
2011 Term 35 24 11 11 13 2 4 63 26 46
2011 Casual 50 12 13 4 8 0 13 72 14 24
2011 Student 44 23 17 3 6 0 6 72 10 30
2008 Indeterminate (permanent) 26 29 16 15 8 5 1 59 25 926
2008 Term 45 22 8 11 10 3 0 69 22 27
2008 Casual 52 6 14 22 0 0 6 62 23 15
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Indeterminate (permanent) 44 23 33 1531
2019 Term 30 27 44 125
2019 Casual 49 11 40 67
2018 Indeterminate (permanent) 46 23 31 1253
2018 Term 32 28 40 58
2018 Casual 34 21 45 39
2018 Student 60 10 30 30
2017 Indeterminate (permanent) 43 24 33 1365
2017 Term 44 25 31 61
2017 Casual 55 18 27 33
2017 Student 67 11 21 37
2014 Indeterminate (permanent) 45 22 32 1319
2014 Term 42 36 22 36
2014 Casual 62 20 18 35
2014 Student 34 14 52 29
2011 Indeterminate (permanent) 46 24 30 1611
2011 Term 58 25 17 47
2011 Casual 50 21 29 24
2011 Student 43 24 33 30

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Indeterminate (permanent) 8 26 56 3 0 7 669
2019 Term 0 8 34 3 40 14 37
2019 Casual 0 6 12 6 70 6 33
2018 Indeterminate (permanent) 9 30 50 4 0 6 582
2018 Term 0 10 32 10 30 18 19
2018 Casual 0 14 20 17 49 0 13
2018 Student 0 0 6 0 89 6 18
2017 Indeterminate (permanent) 9 27 55 3 0 6 596
2017 Term 4 19 22 4 48 4 27
2017 Casual 0 0 15 0 80 5 18
2017 Student 0 0 4 7 89 0 25
2014 Indeterminate (permanent) 9 19 59 6 9999 7 598
2014 Term 0 39 27 13 9999 21 15
2014 Casual 18 0 10 9 9999 64 22
2014 Student 0 0 30 20 9999 50 10
2011 Indeterminate (permanent) 10 21 57 5 9999 6 746
2011 Term 11 12 31 23 9999 22 26
2011 Casual 18 7 33 0 9999 41 12
2011 Student 0 15 0 47 9999 38 13
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 37 43 7 5 2 1 5 84 8 1522
2019 Term 23 39 11 18 6 3 1 65 24 123
2019 Casual 38 27 5 6 7 8 9 78 16 66

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 58 21 8 2 1 5 6 87 4 1522
2019 Term 49 20 10 2 0 17 2 85 3 123
2019 Casual 51 21 7 0 0 13 7 91 0 67
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 14 86 1528
2019 Term 12 88 125
2018 Indeterminate (permanent) 14 86 1251
2018 Term 15 85 58

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 42 58 216
2019 Term 67 33 15
2018 Indeterminate (permanent) 38 62 176

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 67 33 216
2019 Term 60 40 15
2018 Indeterminate (permanent) 70 30 176

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 7 93 216
2019 Term 0 100 15
2018 Indeterminate (permanent) 6 94 176

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 216
2019 Term 0 100 15
2018 Indeterminate (permanent) 0 100 176

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 216
2018 Indeterminate (permanent) 6 94 176

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Term 0 100 15

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 4 96 216
2018 Indeterminate (permanent) 3 97 176

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 38 62 214
2019 Term 42 58 14
2018 Indeterminate (permanent) 38 62 177

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 45 55 214
2019 Term 57 43 14
2018 Indeterminate (permanent) 41 59 177

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 56 44 214
2019 Term 50 50 14
2018 Indeterminate (permanent) 42 58 177

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 46 54 214
2019 Term 44 56 14
2018 Indeterminate (permanent) 38 62 177

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 40 60 214
2018 Indeterminate (permanent) 33 67 177

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 54 46 214
2019 Term 64 36 14
2018 Indeterminate (permanent) 47 53 177

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 31 69 214
2019 Term 43 57 14
2018 Indeterminate (permanent) 28 72 177

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Term 0 100 14

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 3 97 214
2018 Indeterminate (permanent) 3 97 177

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 7 93 214
2018 Indeterminate (permanent) 12 88 177

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 53 47 214
2019 Term 57 43 14
2018 Indeterminate (permanent) 47 53 177

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 20 80 214
2018 Indeterminate (permanent) 22 78 177

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 16 84 214
2018 Indeterminate (permanent) 9 91 177

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 55 45 214
2019 Term 61 39 13
2018 Indeterminate (permanent) 57 43 177

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 27 73 214
2018 Indeterminate (permanent) 26 74 177

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 10 90 214
2018 Indeterminate (permanent) 11 89 177

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 214
2019 Term 0 100 13
2018 Indeterminate (permanent) 6 94 177

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 15 85 214
2018 Indeterminate (permanent) 9 91 177

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 3 97 214
2019 Term 0 100 13
2018 Indeterminate (permanent) 3 97 177

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 214
2018 Indeterminate (permanent) 11 89 177

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 14 86 214
2019 Term 0 100 13
2018 Indeterminate (permanent) 10 90 177

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 26 74 214
2018 Indeterminate (permanent) 27 73 177

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 207
2018 Indeterminate (permanent) 9 91 172

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 16 84 207
2019 Term 0 100 13
2018 Indeterminate (permanent) 21 79 172

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 7 93 207
2018 Indeterminate (permanent) 10 90 172

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 5 95 207
2018 Indeterminate (permanent) 7 93 172

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 11 89 207
2018 Indeterminate (permanent) 13 87 172

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 207
2018 Indeterminate (permanent) 9 91 172

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 29 71 207
2018 Indeterminate (permanent) 23 77 172

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 11 89 207
2019 Term 38 62 13
2018 Indeterminate (permanent) 9 91 172

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 13 87 207
2018 Indeterminate (permanent) 10 90 172

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 30 70 207
2019 Term 38 62 13
2018 Indeterminate (permanent) 23 77 172

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 7 93 207
2018 Indeterminate (permanent) 7 93 172

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 52 48 207
2019 Term 54 46 13
2018 Indeterminate (permanent) 42 58 172

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 57 43 207
2019 Term 38 62 13
2018 Indeterminate (permanent) 57 43 172

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 3 97 207
2019 Term 0 100 13

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 7 93 207
2018 Indeterminate (permanent) 10 90 172

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 18 82 1530
2019 Term 10 90 123
2019 Casual 7 93 68

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 19 14 18 6 5 30 9 53 18 1531
2019 Term 23 10 17 6 6 26 11 53 21 125
2019 Casual 23 9 15 2 3 36 14 62 9 67
2018 Indeterminate (permanent) 17 15 18 6 4 34 6 54 16 1248
2018 Term 18 14 21 8 2 28 9 51 16 58
2018 Casual 27 17 7 2 3 31 13 78 8 39
2018 Student 17 24 7 3 3 31 14 75 13 29
2017 Indeterminate (permanent) 16 14 18 6 5 30 11 51 19 1364
2017 Term 21 13 10 3 8 28 16 62 20 61
2017 Casual 20 15 12 0 3 33 17 70 6 33
2017 Student 20 11 0 0 6 41 21 85 15 37
2014 Indeterminate (permanent) 17 16 17 6 4 33 8 55 17 1319
2014 Term 31 9 8 3 3 39 8 74 11 36
2014 Casual 21 13 12 0 3 28 23 69 6 35
2014 Student 14 14 17 3 0 31 21 57 7 29

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 29 16 5 3 9 1 74 9 1528
2019 Term 42 23 12 5 3 12 2 76 10 124
2019 Casual 45 25 13 0 3 13 1 81 3 68
2018 Indeterminate (permanent) 33 32 15 6 3 12 1 74 10 1250
2018 Term 46 23 15 6 0 9 0 76 7 58
2018 Casual 50 28 7 2 3 4 6 87 5 39
2018 Student 45 21 7 7 3 17 0 79 13 29
2017 Indeterminate (permanent) 32 30 16 7 3 10 1 70 11 1363
2017 Term 43 22 7 3 5 18 3 81 10 61
2017 Casual 43 27 3 0 3 21 3 92 4 33
2017 Student 37 30 6 6 0 14 7 86 7 37
2014 Indeterminate (permanent) 30 29 18 6 3 13 1 69 10 1317
2014 Term 45 19 20 0 3 14 0 73 3 36
2014 Casual 35 23 8 3 0 25 6 84 4 35
2014 Student 10 28 21 7 0 24 10 58 11 29
2011 Indeterminate (permanent) 28 33 18 7 3 11 0 68 11 1613
2011 Term 38 27 13 2 0 17 3 81 3 47
2011 Casual 54 12 8 4 0 22 0 84 5 24
2011 Student 42 29 10 3 0 13 3 84 4 30
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 1523
2019 Term 6 94 125
2019 Casual 7 93 68
2018 Indeterminate (permanent) 8 92 1247
2018 Term 9 91 57

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 38 62 128
2018 Indeterminate (permanent) 30 70 96

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 81 19 128
2018 Indeterminate (permanent) 82 18 96

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 4 96 128
2018 Indeterminate (permanent) 0 100 96

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 128

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 7 93 128
2018 Indeterminate (permanent) 6 94 96

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 4 96 128
2018 Indeterminate (permanent) 10 90 96

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 27 73 128
2018 Indeterminate (permanent) 22 78 96

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 16 84 128
2018 Indeterminate (permanent) 18 82 96

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 21 79 128
2018 Indeterminate (permanent) 13 87 96

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 6 94 128

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 38 62 128
2018 Indeterminate (permanent) 35 65 96

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 33 67 128
2018 Indeterminate (permanent) 26 74 96

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 4 96 128

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 10 90 128
2018 Indeterminate (permanent) 5 95 96

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 21 79 128
2018 Indeterminate (permanent) 17 83 96

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 128
2018 Indeterminate (permanent) 0 100 96

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 19 81 128
2018 Indeterminate (permanent) 18 82 96

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 128
2018 Indeterminate (permanent) 14 86 96

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 31 69 127
2018 Indeterminate (permanent) 34 66 96

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 14 86 127
2018 Indeterminate (permanent) 14 86 96

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 5 95 127

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 5 95 127
2018 Indeterminate (permanent) 6 94 96

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 127
2018 Indeterminate (permanent) 6 94 96

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 6 94 127
2018 Indeterminate (permanent) 8 92 96

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 127
2018 Indeterminate (permanent) 6 94 96

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 56 44 127
2018 Indeterminate (permanent) 51 49 96

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 1528
2019 Term 10 90 125

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 12 19 4 3 34 9 56 11 1531
2019 Term 27 11 11 5 3 28 15 66 14 124
2019 Casual 25 7 13 1 3 43 7 65 9 68
2018 Indeterminate (permanent) 17 14 20 3 2 38 6 56 9 1244
2018 Term 22 11 22 5 0 30 9 55 8 57
2018 Casual 35 7 10 0 0 31 16 80 0 39
2018 Student 17 17 10 0 3 33 20 71 7 30
2017 Indeterminate (permanent) 16 14 18 2 2 39 9 57 9 1366
2017 Term 16 20 12 2 3 34 13 68 9 61
2017 Casual 18 9 19 0 0 43 11 59 0 32
2017 Student 23 9 0 0 6 44 18 85 15 37
2014 Indeterminate (permanent) 16 12 17 3 2 41 8 56 10 1317
2014 Term 19 18 12 0 3 38 11 72 5 36
2014 Casual 15 5 6 3 0 59 12 71 10 35
2014 Student 10 21 14 3 0 38 14 64 7 29

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 39 29 15 3 3 11 1 77 6 1528
2019 Term 39 31 10 3 3 11 4 81 8 125
2019 Casual 50 23 10 0 3 12 1 85 3 68
2018 Indeterminate (permanent) 33 31 16 3 2 14 1 75 6 1246
2018 Term 42 24 15 5 0 12 2 77 6 58
2018 Casual 52 19 10 0 0 13 6 88 0 39
2018 Student 40 23 7 3 3 17 7 83 9 30
2017 Indeterminate (permanent) 34 31 15 3 2 13 1 76 6 1362
2017 Term 44 21 10 0 3 18 3 83 4 61
2017 Casual 36 22 6 0 0 30 6 90 0 32
2017 Student 46 17 4 6 0 17 10 86 8 37
2014 Indeterminate (permanent) 31 29 16 2 2 17 2 74 6 1317
2014 Term 41 22 20 0 3 14 0 74 3 36
2014 Casual 29 18 3 3 0 36 12 89 5 35
2014 Student 17 28 24 3 0 24 3 62 5 29
2011 Indeterminate (permanent) 34 32 16 3 2 12 0 76 6 1611
2011 Term 57 13 11 0 0 15 5 87 0 47
2011 Casual 58 8 0 4 0 26 4 95 5 24
2011 Student 40 40 3 0 0 13 4 96 0 30
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 26 30 21 10 12 0 1 56 23 1529
2019 Term 30 27 21 14 8 0 1 57 22 125
2019 Casual 34 35 16 10 4 0 0 69 15 68
2018 Indeterminate (permanent) 21 27 23 13 14 0 2 49 28 1243
2018 Term 12 23 25 16 20 3 0 37 37 58
2018 Casual 29 38 14 9 10 0 0 67 20 39
2018 Student 33 30 20 10 7 0 0 63 17 30
2017 Indeterminate (permanent) 23 25 22 12 15 0 2 50 28 1362
2017 Term 24 13 25 15 20 0 4 39 36 61
2017 Casual 27 19 15 26 12 0 0 46 39 32
2017 Student 3 23 25 20 27 0 3 26 48 37

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 15 27 29 18 11 0 1 41 29 1528
2019 Term 24 44 22 8 2 0 0 68 10 125
2019 Casual 59 26 9 3 1 0 1 87 4 68
2018 Indeterminate (permanent) 9 23 33 22 13 0 0 32 35 1252
2018 Term 18 26 28 8 17 3 0 45 26 58
2018 Casual 29 25 35 9 0 0 2 55 9 38
2018 Student 43 27 20 3 3 0 3 72 7 30
2017 Indeterminate (permanent) 10 27 30 20 13 0 0 37 33 1361
2017 Term 16 43 24 8 6 0 2 61 15 61
2017 Casual 28 24 25 17 3 0 3 53 21 32
2017 Student 39 50 11 0 0 0 0 89 0 37

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 16 31 23 18 12 0 1 47 29 1525
2019 Term 39 34 20 6 1 0 0 74 6 124
2019 Casual 61 22 10 4 1 0 1 84 6 68
2018 Indeterminate (permanent) 11 26 31 19 11 0 1 38 30 1244
2018 Term 27 27 25 7 11 3 0 56 18 58
2018 Casual 31 31 24 9 2 0 2 64 11 38
2018 Student 57 17 20 3 0 0 3 76 3 30
2017 Indeterminate (permanent) 11 30 29 18 12 0 1 41 30 1360
2017 Term 21 38 20 6 12 0 3 61 18 61
2017 Casual 31 30 18 16 0 0 6 65 17 32
2017 Student 60 26 9 0 0 0 6 91 0 37

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 18 26 24 17 14 0 1 44 31 1521
2019 Term 29 27 25 12 6 0 0 57 18 124
2019 Casual 56 19 12 6 3 3 1 79 9 68
2018 Indeterminate (permanent) 11 23 28 21 16 1 1 34 38 1246
2018 Term 20 28 18 13 19 1 0 49 32 58
2018 Casual 26 23 20 22 5 3 2 51 28 39
2018 Student 48 21 24 0 7 0 0 69 7 29
2017 Indeterminate (permanent) 12 25 23 21 16 0 2 38 38 1361
2017 Term 20 26 22 13 16 0 3 48 30 61
2017 Casual 25 33 12 21 6 0 3 60 28 32
2017 Student 39 36 14 9 3 0 0 74 11 37

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 35 30 17 10 6 0 2 67 16 1518
2019 Term 56 27 10 3 1 1 2 85 4 125
2019 Casual 75 16 1 1 0 0 6 97 1 68
2018 Indeterminate (permanent) 28 30 21 10 7 1 4 60 18 1236
2018 Term 54 22 11 6 5 1 0 77 12 57
2018 Casual 56 21 13 3 2 0 5 82 5 39
2018 Student 54 29 14 4 0 0 0 82 4 28
2017 Indeterminate (permanent) 29 30 17 11 7 1 5 62 20 1357
2017 Term 45 18 14 3 5 0 15 73 10 61
2017 Casual 43 29 6 6 3 3 9 82 10 32
2017 Student 71 14 6 0 0 0 9 94 0 36

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 28 30 21 11 10 0 0 58 20 1525
2019 Term 48 33 12 5 2 0 0 81 6 124
2019 Casual 58 21 16 4 1 0 0 78 6 68
2018 Indeterminate (permanent) 22 28 26 14 10 0 0 50 24 1248
2018 Term 39 26 17 5 12 1 0 65 17 58
2018 Casual 32 43 20 3 2 0 0 76 4 39
2018 Student 47 17 23 7 3 0 3 66 10 30
2017 Indeterminate (permanent) 23 29 24 13 10 0 0 53 23 1356
2017 Term 38 30 13 13 5 0 2 68 18 61
2017 Casual 50 23 15 6 3 0 3 75 9 33
2017 Student 54 23 14 9 0 0 0 77 9 37

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 30 36 19 9 5 0 1 66 14 1526
2019 Term 39 37 12 6 6 0 1 76 12 125
2019 Casual 48 23 19 4 4 2 0 71 9 67
2018 Indeterminate (permanent) 25 37 24 9 4 1 1 63 13 1242
2018 Term 32 25 23 11 7 0 1 58 18 57
2018 Casual 36 31 21 8 2 0 2 68 10 39
2018 Student 40 33 20 3 3 0 0 73 7 30
2017 Indeterminate (permanent) 25 33 23 11 7 0 1 59 18 1355
2017 Term 31 33 15 15 3 2 2 66 19 61
2017 Casual 50 18 21 6 3 3 0 69 9 33
2017 Student 40 40 11 3 3 0 3 82 6 37

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 21 34 23 13 7 0 0 56 20 1527
2019 Term 25 41 18 12 4 1 0 66 16 125
2019 Casual 53 20 16 1 6 1 3 76 8 68
2018 Indeterminate (permanent) 17 32 29 15 7 0 1 49 22 1242
2018 Term 30 24 25 10 10 0 1 54 21 57
2018 Casual 25 30 24 11 8 0 2 56 19 39
2018 Student 33 37 23 3 0 0 3 72 3 30
2017 Indeterminate (permanent) 18 30 24 18 9 0 0 49 27 1353
2017 Term 25 20 21 25 8 0 2 45 33 61
2017 Casual 39 17 17 24 3 0 0 56 27 33
2017 Student 47 19 28 3 3 0 0 66 6 37

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 28 29 22 12 8 0 0 58 20 1528
2019 Term 34 29 20 9 8 0 0 63 17 125
2019 Casual 37 31 18 3 10 0 1 69 13 68
2018 Indeterminate (permanent) 24 32 24 12 7 0 1 56 20 1241
2018 Term 32 30 16 9 12 0 1 62 21 57
2018 Casual 25 31 14 18 11 0 2 57 29 39
2018 Student 23 27 30 7 10 0 3 52 17 30
2017 Indeterminate (permanent) 24 30 22 13 10 0 1 54 24 1355
2017 Term 21 25 25 15 13 0 2 47 28 61
2017 Casual 36 21 29 15 0 0 0 56 15 33
2017 Student 40 28 14 14 3 0 0 69 17 37

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 48 25 14 6 6 0 1 74 12 1527
2019 Term 54 25 14 4 4 0 0 78 8 123
2019 Casual 68 18 1 3 7 1 1 88 10 68

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 34 19 8 4 0 0 70 11 1527
2019 Term 42 34 19 3 1 0 0 77 4 125
2019 Casual 53 28 10 1 6 0 1 82 7 68
2018 Indeterminate (permanent) 28 31 25 11 5 0 1 59 16 1234
2018 Term 40 25 9 13 12 0 1 67 25 56
2018 Casual 30 36 14 16 3 0 2 67 19 39
2018 Student 37 27 23 10 0 0 3 66 10 30
2017 Indeterminate (permanent) 31 31 20 11 5 0 1 63 17 1351
2017 Term 43 21 21 6 6 0 2 65 13 61
2017 Casual 33 30 35 3 0 0 0 62 3 33
2017 Student 19 58 20 0 0 0 3 80 0 37

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 52 21 13 7 6 0 1 75 12 1525
2019 Term 70 18 7 3 2 0 0 88 5 124
2019 Casual 76 16 3 0 1 0 3 95 2 68
2018 Indeterminate (permanent) 50 22 14 8 5 0 2 73 13 1233
2018 Term 61 13 12 8 2 0 3 77 11 57
2018 Casual 60 22 11 2 3 0 2 84 5 38
2018 Student 67 20 7 0 0 0 7 93 0 30
2017 Indeterminate (permanent) 52 22 13 6 4 0 2 76 11 1357
2017 Term 54 21 13 3 3 2 3 79 7 61
2017 Casual 79 12 3 3 3 0 0 91 6 33
2017 Student 75 19 0 0 6 0 0 94 6 37

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 77 9 4 1 2 0 7 93 3 1524
2019 Term 80 11 2 1 1 1 4 96 2 124
2019 Casual 85 10 1 0 0 0 3 98 0 68
2018 Indeterminate (permanent) 71 13 6 2 2 0 6 90 4 1242
2018 Term 73 17 0 2 4 0 5 94 6 55
2018 Casual 84 9 3 0 0 0 5 97 0 39
2018 Student 77 3 10 3 0 0 7 86 4 30

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 73 10 5 4 5 1 2 86 9 1525
2019 Term 80 10 2 2 4 1 1 92 7 124
2019 Casual 88 3 3 1 1 1 1 94 3 68
2018 Indeterminate (permanent) 70 12 6 3 4 1 4 87 7 1235
2018 Term 75 12 7 4 2 0 1 88 5 57
2018 Casual 83 6 3 3 3 0 2 92 6 38
2018 Student 77 10 3 0 3 0 7 93 4 30
2017 Indeterminate (permanent) 74 11 5 4 3 0 3 87 7 1364
2017 Term 69 10 7 8 2 0 5 83 10 61
2017 Casual 94 6 0 0 0 0 0 100 0 33
2017 Student 94 3 3 0 0 0 0 97 0 37

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 62 23 8 3 2 0 1 87 5 1522
2019 Term 65 23 8 1 3 0 1 88 3 122
2019 Casual 85 13 0 0 1 0 0 99 1 68
2018 Indeterminate (permanent) 57 25 10 3 3 0 2 84 6 1240
2018 Term 67 23 7 2 2 0 0 89 4 58
2018 Casual 79 11 8 0 3 0 0 90 3 39
2018 Student 79 3 10 0 0 0 7 89 0 29
2017 Indeterminate (permanent) 60 26 6 3 2 0 2 88 6 1358
2017 Term 59 18 12 5 3 0 3 80 8 61
2017 Casual 79 18 3 0 0 0 0 97 0 33
2017 Student 94 0 6 0 0 0 0 94 0 37

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 60 18 9 6 6 0 1 79 12 1517
2019 Term 67 20 1 4 6 0 1 89 10 124
2019 Casual 76 15 4 3 1 0 0 91 4 67
2018 Indeterminate (permanent) 55 20 13 5 6 0 2 76 11 1230
2018 Term 59 20 9 8 3 0 2 80 11 58
2018 Casual 62 20 9 5 3 0 0 82 8 39
2018 Student 83 3 0 3 3 0 7 93 7 29
2017 Indeterminate (permanent) 57 21 10 6 5 0 2 79 11 1354
2017 Term 59 22 8 7 3 0 2 82 10 61
2017 Casual 82 12 3 3 0 0 0 94 3 33
2017 Student 83 6 6 6 0 0 0 89 6 37

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 59 12 4 2 1 0 21 90 4 1520
2019 Term 73 5 1 0 1 0 21 98 1 124
2019 Casual 72 0 0 0 0 0 28 100 0 68
2018 Indeterminate (permanent) 51 13 5 2 1 0 28 89 4 1218
2018 Term 66 0 4 2 0 0 29 92 3 57
2018 Casual 70 0 3 0 0 0 28 96 0 38
2018 Student 69 0 3 0 0 0 28 95 0 29
2017 Indeterminate (permanent) 56 12 5 2 1 0 23 89 4 1352
2017 Term 71 2 2 2 0 2 23 96 2 61
2017 Casual 73 6 0 0 0 0 21 100 0 33
2017 Student 72 3 0 0 0 0 26 100 0 37

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 70 17 6 1 1 0 4 91 2 1518
2019 Term 71 16 2 3 2 0 6 92 5 124
2019 Casual 85 8 0 2 0 0 6 98 2 66
2018 Indeterminate (permanent) 63 19 9 2 1 0 6 88 3 1233
2018 Term 77 11 2 5 2 0 3 91 7 58
2018 Casual 69 22 3 0 0 0 5 97 0 39
2018 Student 71 11 0 7 0 0 11 92 8 28
2017 Indeterminate (permanent) 68 18 6 1 1 0 6 91 2 1352
2017 Term 70 10 10 0 0 2 8 89 0 61
2017 Casual 74 17 0 3 0 0 6 97 3 33
2017 Student 84 6 7 0 0 0 3 92 0 36

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 83 9 3 1 2 0 3 94 3 1524
2019 Term 30 23 20 11 15 0 0 53 26 125
2019 Casual 40 16 10 10 19 1 3 59 31 68
2018 Indeterminate (permanent) 77 12 4 1 1 0 4 93 3 1239
2018 Term 30 10 20 20 20 0 0 40 40 58
2018 Casual 31 26 16 16 7 0 5 59 24 39
2018 Student 45 28 14 3 7 0 3 75 11 29
2017 Indeterminate (permanent) 75 12 4 2 1 0 4 92 4 1358
2017 Term 34 15 10 13 25 0 3 50 39 61
2017 Casual 44 12 15 11 12 0 6 60 24 33
2017 Student 49 10 23 3 13 0 3 60 16 37

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 56 27 10 4 2 0 1 84 6 1519
2019 Term 53 31 10 2 2 1 1 86 4 125
2019 Casual 70 18 11 1 0 0 0 88 1 66
2018 Indeterminate (permanent) 50 26 15 5 2 0 2 77 7 1239
2018 Term 49 26 13 7 4 0 1 76 11 58
2018 Casual 58 21 14 2 3 0 3 81 5 39
2018 Student 41 31 17 7 3 0 0 72 10 29
2017 Indeterminate (permanent) 52 26 12 5 2 0 3 81 7 1353
2017 Term 51 16 18 5 8 0 2 68 13 61
2017 Casual 67 24 3 3 0 0 3 94 3 33
2017 Student 60 28 11 0 0 0 0 89 0 37

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 13 31 38 13 5 0 0 44 18 1532
2019 Term 23 40 26 9 2 0 0 63 11 125
2019 Casual 32 44 16 6 1 0 0 77 7 68
2018 Indeterminate (permanent) 10 29 40 16 5 0 0 39 21 1254
2018 Term 12 34 29 19 6 1 0 46 25 57
2018 Casual 12 61 25 3 0 0 0 73 3 38
2018 Student 23 53 17 3 3 0 0 77 7 30
2017 Indeterminate (permanent) 8 28 40 17 7 0 0 36 24 1365
2017 Term 11 23 52 7 7 0 0 35 13 60
2017 Casual 18 44 26 12 0 0 0 62 12 33
2017 Student 14 69 17 0 0 0 0 83 0 37

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 11 20 41 19 8 0 0 28 31 1516
2019 Term 5 16 33 30 16 0 0 46 21 124
2019 Casual 6 9 29 35 21 0 0 56 15 68
2018 Indeterminate (permanent) 10 23 40 19 7 0 0 27 33 1236
2018 Term 14 20 34 23 9 0 0 32 34 57
2018 Casual 0 19 54 5 17 0 4 23 20 38
2018 Student 0 13 40 30 17 0 0 47 13 30
2017 Indeterminate (permanent) 10 22 42 19 7 0 0 26 32 1357
2017 Term 10 17 35 22 16 0 0 38 27 60
2017 Casual 3 9 42 14 33 0 0 47 12 33
2017 Student 3 3 47 23 25 0 0 47 6 37

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 35 41 13 6 2 3 0 78 9 1528
2019 Term 37 24 17 12 2 7 1 66 15 125
2019 Casual 25 34 22 4 4 9 1 66 10 68
2018 Indeterminate (permanent) 34 40 13 7 2 4 0 78 9 1245
2018 Term 33 24 19 13 3 8 0 61 18 58
2018 Casual 22 38 17 10 5 8 0 65 16 38
2018 Student 23 50 17 3 0 7 0 79 4 30
2017 Indeterminate (permanent) 31 43 13 6 4 3 0 77 10 1366
2017 Term 36 45 10 3 3 0 2 82 7 60
2017 Casual 17 40 6 6 3 24 3 79 12 33
2017 Student 25 51 7 14 3 0 0 76 17 37

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 30 37 15 10 7 1 0 67 18 1532
2019 Term 39 35 11 8 4 2 0 76 12 124
2019 Casual 37 31 13 7 3 7 0 74 11 67
2018 Indeterminate (permanent) 28 37 16 11 6 2 0 66 17 1250
2018 Term 27 46 7 10 10 0 0 73 20 58
2018 Casual 31 29 11 27 0 3 0 62 27 38
2018 Student 38 38 3 10 3 7 0 81 15 29
2017 Indeterminate (permanent) 21 39 16 16 7 2 0 61 23 1362
2017 Term 27 33 19 10 10 2 0 60 21 59
2017 Casual 20 56 15 3 3 3 0 79 6 33
2017 Student 36 43 7 9 6 0 0 79 14 37
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 12 88 1530
2019 Term 12 88 125
2019 Casual 12 88 68
2017 Indeterminate (permanent) 14 86 1365
2017 Term 12 88 60
2014 Indeterminate (permanent) 14 86 1319

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 81 19 184
2019 Term 86 14 15
2017 Indeterminate (permanent) 77 23 196
2014 Indeterminate (permanent) 81 19 186

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 51 29 7 9 3 0 1 80 13 146
2019 Term 60 24 8 8 0 0 0 84 8 13
2017 Indeterminate (permanent) 51 29 8 7 3 0 2 82 10 152
2014 Indeterminate (permanent) 54 30 6 6 4 0 1 84 9 150
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 24 32 20 12 10 1 1 25 75 1527
2019 Term 43 21 18 6 8 4 0 45 55 125
2019 Casual 38 19 18 10 3 7 4 43 57 68
2018 Indeterminate (permanent) 25 29 19 15 10 1 1 25 75 1250
2018 Term 21 29 26 10 7 6 0 22 78 58
2018 Casual 39 21 7 14 6 6 9 45 55 39
2018 Student 30 43 17 7 0 3 0 31 69 30
2017 Indeterminate (permanent) 29 24 24 10 9 3 0 30 70 1367
2017 Term 17 20 20 21 13 5 4 19 81 60
2017 Casual 30 6 12 25 12 9 6 35 65 33
2017 Student 11 24 19 32 14 0 0 11 89 37

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 56 44 1124
2019 Term 74 26 66

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 33 67 1110
2019 Term 42 58 64
2018 Indeterminate (permanent) 23 77 904
2018 Term 38 62 43
2018 Casual 34 66 19
2018 Student 68 32 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 17 23 17 16 17 2 8 44 37 1113
2019 Term 19 32 13 12 18 2 4 54 32 65
2018 Indeterminate (permanent) 15 24 16 18 20 2 6 42 41 910
2018 Term 18 29 14 12 17 3 8 52 33 43
2018 Casual 13 53 5 16 10 0 4 68 27 19
2018 Student 35 15 15 10 10 0 15 59 24 20
2017 Indeterminate (permanent) 13 28 15 16 17 2 8 46 37 922
2017 Term 29 34 11 9 15 0 2 64 25 45
2017 Casual 16 31 0 38 10 5 0 49 51 18
2017 Student 26 25 17 13 10 6 3 56 25 33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 6 12 14 22 34 3 8 21 63 1116
2019 Term 13 12 16 23 30 0 6 26 57 65
2019 Student 11 20 29 9 17 3 11 37 30 35
2018 Indeterminate (permanent) 3 11 13 20 43 3 6 16 70 910
2018 Term 5 11 14 31 33 0 5 17 68 43
2018 Casual 10 16 5 23 43 0 4 27 68 19
2018 Student 5 30 20 20 5 0 20 44 31 20
2017 Indeterminate (permanent) 2 9 10 18 50 3 8 12 77 924
2017 Term 4 11 11 25 46 0 2 16 73 45
2017 Casual 0 20 5 16 53 5 0 21 73 18
2017 Student 6 16 8 20 40 3 6 25 66 33

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 35 21 18 11 12 0 3 58 24 1518
2019 Term 49 15 10 10 6 2 7 71 19 124
2019 Casual 60 8 8 3 2 6 15 85 6 67
2018 Indeterminate (permanent) 35 19 15 11 15 1 4 56 28 1249
2018 Term 35 12 17 8 10 5 13 57 22 58
2018 Casual 43 13 0 0 3 5 36 95 5 38
2018 Student 40 30 13 0 3 3 10 81 4 30
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