2019 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	44	3	10	2	85	12	515
2019	Non-supervisor	48	39	3	8	2	86	11	1279
2017	Supervisor	33	44	7	12	5	76	17	431
2017	Non-supervisor	37	44	4	12	4	80	15	1072
2014	Supervisor	37	43	4	11	4	81	16	377
2014	Non-supervisor	34	48	5	10	3	81	13	1052
2011	Supervisor	31	48	4	12	4	80	16	525
2011	Non-supervisor	36	45	4	11	4	82	14	1202
2008	Supervisor	41	47	2	6	4	88	10	274
2008	Non-supervisor	42	45	3	7	3	87	10	702

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	71	17	3	7	1	89	8	512
2019	Non-supervisor	69	19	4	5	3	88	7	1282
2017	Supervisor	67	17	4	7	4	85	11	429
2017	Non-supervisor	62	19	6	8	3	82	12	1070
2014	Supervisor	64	22	5	7	2	85	10	377
2014	Non-supervisor	60	23	7	7	4	83	10	1051
2011	Supervisor	63	21	5	9	2	84	11	525
2011	Non-supervisor	61	22	6	8	3	83	11	1201
2008	Supervisor	66	19	4	8	4	85	12	274
2008	Non-supervisor	62	20	3	10	4	83	14	701

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	32	5	13	7	75	20	513
2019	Non-supervisor	46	31	6	10	7	77	17	1278
2017	Supervisor	42	30	6	14	7	73	21	431
2017	Non-supervisor	44	33	6	10	6	77	16	1068
2014	Supervisor	50	30	6	10	4	80	14	377
2014	Non-supervisor	40	38	7	11	4	78	15	1050
2011	Supervisor	44	35	9	8	3	80	11	525
2011	Non-supervisor	44	37	6	8	5	81	13	1200

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	39	9	9	4	0	1	78	13	508
2019	Non-supervisor	30	39	13	12	4	1	2	70	16	1277
2018	Supervisor	34	42	10	10	2	0	1	77	13	393
2018	Non-supervisor	24	43	13	13	5	1	1	68	18	985
2017	Supervisor	34	36	13	11	5	0	1	71	16	431
2017	Non-supervisor	26	42	12	14	5	0	1	68	19	1070
2014	Supervisor	40	38	10	9	3	0	1	78	12	376
2014	Non-supervisor	30	36	14	14	5	0	1	67	19	1049
2011	Supervisor	34	40	12	9	4	0	1	75	12	525
2011	Non-supervisor	31	39	12	10	6	1	2	72	16	1203
2008	Supervisor	29	42	15	7	4	0	2	73	11	274
2008	Non-supervisor	29	38	14	10	6	1	1	69	17	704

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	32	6	3	2	0	0	89	5	510
2019	Non-supervisor	53	33	7	5	2	1	0	86	7	1267
2017	Supervisor	55	33	6	6	1	0	0	88	6	428
2017	Non-supervisor	50	34	9	5	1	0	0	85	6	1067
2014	Supervisor	56	31	4	6	1	0	1	88	7	377
2014	Non-supervisor	45	38	10	5	2	0	0	83	8	1052

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	33	7	9	5	0	0	79	14	512
2019	Non-supervisor	53	28	7	8	4	0	0	81	12	1275
2018	Supervisor	42	35	9	9	5	0	0	77	14	396
2018	Non-supervisor	49	31	8	7	4	0	0	81	11	983
2017	Supervisor	37	35	10	9	8	0	0	73	17	428
2017	Non-supervisor	50	29	9	8	4	1	0	80	12	1069
2014	Supervisor	39	33	11	12	5	1	0	73	17	375
2014	Non-supervisor	42	33	10	10	4	0	1	76	14	1051
2011	Supervisor	39	39	8	10	4	0	1	78	14	525
2011	Non-supervisor	45	36	8	6	3	0	1	82	10	1200

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	36	5	6	3	86	8	512
2019	Non-supervisor	41	38	10	8	3	78	11	1278
2018	Supervisor	44	43	6	5	3	86	8	392
2018	Non-supervisor	35	42	11	8	4	77	12	981
2017	Supervisor	42	44	5	6	4	86	10	429
2017	Non-supervisor	32	46	11	8	4	78	11	1068
2014	Supervisor	43	45	6	3	2	89	5	376
2014	Non-supervisor	28	47	11	9	5	75	14	1052
2011	Supervisor	40	41	10	6	3	81	9	525
2011	Non-supervisor	33	41	10	9	6	75	15	1199
2008	Supervisor	47	37	6	6	3	85	9	272
2008	Non-supervisor	32	43	11	10	4	75	14	699

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	39	9	11	5	0	75	16	514
2019	Non-supervisor	39	34	12	9	5	1	74	14	1279
2018	Supervisor	35	41	11	7	6	0	76	13	393
2018	Non-supervisor	34	33	15	10	7	1	68	17	981
2017	Supervisor	32	41	9	11	6	0	73	17	430
2017	Non-supervisor	33	36	12	11	7	0	70	18	1069
2014	Supervisor	37	31	13	13	5	0	69	18	376
2014	Non-supervisor	29	35	15	13	8	0	65	21	1051
2011	Supervisor	27	43	11	13	5	0	70	18	524
2011	Non-supervisor	32	38	13	9	8	0	70	17	1201

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	41	6	12	4	79	16	514
2019	Non-supervisor	33	38	11	13	5	70	19	1273
2018	Supervisor	36	39	11	9	4	76	13	393
2018	Non-supervisor	28	40	13	12	6	68	18	982
2017	Supervisor	35	38	12	9	5	73	15	428
2017	Non-supervisor	27	39	14	13	6	67	19	1067

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	32	5	5	1	0	89	6	510
2019	Non-supervisor	48	35	8	6	3	0	83	9	1271
2018	Supervisor	58	33	4	4	1	0	91	5	392
2018	Non-supervisor	49	38	6	4	2	0	88	6	980
2017	Supervisor	54	33	6	4	3	0	87	7	428
2017	Non-supervisor	41	40	10	6	3	0	82	9	1068
2014	Supervisor	64	29	4	2	0	0	93	3	376
2014	Non-supervisor	40	42	10	5	3	0	82	8	1052
2011	Supervisor	51	38	7	3	1	0	88	4	524
2011	Non-supervisor	40	42	8	7	3	0	82	10	1201
2008	Supervisor	62	29	5	2	3	0	90	5	274
2008	Non-supervisor	40	41	9	6	3	1	82	9	701

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	33	6	9	5	80	13	514
2019	Non-supervisor	41	34	11	8	5	76	14	1276
2018	Supervisor	46	38	7	6	4	84	10	392
2018	Non-supervisor	36	35	12	10	6	71	17	979
2017	Supervisor	37	39	9	8	6	76	15	430
2017	Non-supervisor	34	37	11	10	7	71	17	1069

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	63	29	4	2	1	92	4	507
2019	Non-supervisor	49	35	10	4	2	85	5	1269
2018	Supervisor	61	30	7	2	1	91	2	392
2018	Non-supervisor	48	37	9	3	3	84	6	972
2017	Supervisor	60	31	4	4	1	92	4	430
2017	Non-supervisor	48	38	9	4	1	86	5	1069
2014	Supervisor	74	21	3	2	0	96	2	375
2014	Non-supervisor	56	30	9	3	2	86	5	1052
2011	Supervisor	61	31	6	1	1	92	2	525
2011	Non-supervisor	54	32	9	4	2	86	5	1203

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	34	5	8	2	0	85	10	512
2019	Non-supervisor	37	37	13	8	4	0	74	13	1267
2018	Supervisor	51	36	4	6	2	0	87	9	390
2018	Non-supervisor	33	39	12	10	6	1	73	16	974
2017	Supervisor	46	37	7	6	4	0	83	10	430
2017	Non-supervisor	31	39	12	12	5	0	70	18	1069
2014	Supervisor	45	40	7	6	2	0	85	8	376
2014	Non-supervisor	26	41	12	14	7	0	67	20	1051
2011	Supervisor	40	42	8	5	4	0	83	9	525
2011	Non-supervisor	31	41	12	10	5	0	72	16	1201

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	31	10	7	2	0	82	8	512
2019	Non-supervisor	43	31	14	6	5	0	74	11	1275
2018	Supervisor	53	31	7	7	3	0	83	10	391
2018	Non-supervisor	38	36	12	8	5	1	74	14	971
2017	Supervisor	45	33	8	9	5	0	78	14	429
2017	Non-supervisor	36	37	12	9	6	0	73	15	1068
2014	Supervisor	45	37	10	6	3	0	82	9	376
2014	Non-supervisor	33	35	15	10	7	0	68	17	1051

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	41	6	8	4	0	0	82	12	505
2019	Non-supervisor	40	36	11	8	3	0	1	78	11	1260
2018	Supervisor	45	37	7	9	3	0	0	82	12	389
2018	Non-supervisor	35	37	13	10	5	0	0	73	14	977
2017	Supervisor	41	33	12	9	5	0	0	74	14	430
2017	Non-supervisor	35	39	12	9	3	0	1	75	13	1068
2014	Supervisor	44	36	9	8	4	0	0	80	12	375
2014	Non-supervisor	33	37	14	9	4	0	1	71	14	1051
2011	Supervisor	41	39	10	7	1	0	0	81	9	525
2011	Non-supervisor	38	41	10	6	4	1	0	80	9	1200

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	31	6	7	2	85	9	516
2019	Non-supervisor	45	36	10	6	2	82	8	1276
2018	Supervisor	50	33	9	5	3	84	7	393
2018	Non-supervisor	39	40	11	7	3	79	10	977
2017	Supervisor	46	40	6	5	3	86	8	427
2017	Non-supervisor	39	40	11	7	3	79	10	1066
2014	Supervisor	51	36	7	4	1	88	5	376
2014	Non-supervisor	37	40	12	7	4	77	11	1050
2011	Supervisor	44	42	7	4	3	86	7	524
2011	Non-supervisor	39	41	9	8	4	80	11	1201
2008	Supervisor	49	37	6	5	2	86	7	274
2008	Non-supervisor	39	41	10	8	3	80	10	701

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	31	25	16	13	0	45	29	512
2019	Non-supervisor	39	31	19	7	3	0	70	10	1276
2018	Supervisor	13	28	23	22	13	0	41	35	396
2018	Non-supervisor	32	35	19	9	4	1	67	14	984
2017	Supervisor	14	29	23	19	15	1	43	34	431
2017	Non-supervisor	32	40	18	7	2	0	72	9	1072
2014	Supervisor	16	30	25	17	11	0	47	28	377
2014	Non-supervisor	34	41	16	6	2	0	76	8	1052
2011	Supervisor	16	32	21	16	13	1	48	30	525
2011	Non-supervisor	36	37	18	6	3	0	74	9	1202
2008	Supervisor	12	25	27	20	17	0	36	37	274
2008	Non-supervisor	25	38	24	9	4	0	63	13	703

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	27	36	17	6	0	0	23	41	515
2019	Non-supervisor	11	22	34	21	9	1	1	31	34	1274
2018	Supervisor	12	31	33	18	6	0	0	24	43	394
2018	Non-supervisor	11	27	37	18	5	1	1	23	39	981
2017	Supervisor	15	29	36	15	4	0	1	19	45	429
2017	Non-supervisor	13	26	35	17	8	1	2	25	39	1067
2014	Supervisor	9	25	44	16	7	0	0	22	34	377
2014	Non-supervisor	10	25	40	16	6	0	2	23	36	1049
2011	Supervisor	13	31	38	11	4	1	2	16	45	524
2011	Non-supervisor	11	25	38	16	7	1	2	23	37	1201
2008	Supervisor	11	34	39	13	3	0	0	16	45	274
2008	Non-supervisor	9	26	42	17	5	1	1	22	36	700

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	14	33	26	16	1	1	43	23	514
2019	Non-supervisor	7	13	25	30	19	3	2	52	21	1273
2018	Supervisor	8	19	29	29	14	1	1	43	27	395
2018	Non-supervisor	7	15	28	30	13	3	3	46	24	973
2017	Supervisor	7	17	31	30	11	1	3	43	25	427
2017	Non-supervisor	8	16	25	26	18	2	5	47	26	1062
2014	Supervisor	4	16	29	34	16	0	1	50	20	377
2014	Non-supervisor	7	15	26	30	14	4	5	48	24	1049
2011	Supervisor	10	20	29	27	10	1	2	38	32	524
2011	Non-supervisor	7	16	29	26	15	3	4	44	25	1197
2008	Supervisor	8	23	35	24	10	0	1	34	30	274
2008	Non-supervisor	7	16	31	29	12	2	3	44	24	698

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	20	33	19	10	0	1	29	38	514
2019	Non-supervisor	14	20	29	22	11	1	2	35	35	1277
2018	Supervisor	16	22	33	20	9	0	1	29	38	394
2018	Non-supervisor	18	21	30	18	9	2	3	28	40	976
2017	Supervisor	18	25	30	19	6	0	2	26	44	428
2017	Non-supervisor	16	23	29	19	8	2	3	29	40	1063
2014	Supervisor	18	24	31	19	7	0	1	26	42	374
2014	Non-supervisor	20	24	29	16	7	1	3	24	46	1052
2011	Supervisor	22	24	31	14	7	1	2	22	47	524
2011	Non-supervisor	20	23	29	15	9	2	3	24	45	1200
2008	Supervisor	17	25	34	16	7	0	0	23	43	274
2008	Non-supervisor	16	24	33	18	6	2	2	25	41	697

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	24	38	15	6	0	1	21	41	515
2019	Non-supervisor	11	19	31	24	12	1	1	37	31	1277
2018	Supervisor	15	26	39	15	5	0	0	20	41	391
2018	Non-supervisor	12	21	36	20	8	1	2	29	34	968
2017	Supervisor	16	27	39	13	4	0	1	17	43	426
2017	Non-supervisor	11	21	34	21	10	1	1	32	33	1064
2014	Supervisor	11	26	40	17	6	0	0	23	37	371
2014	Non-supervisor	9	20	38	22	7	1	2	30	31	1049
2011	Supervisor	16	27	35	16	4	0	1	20	44	523
2011	Non-supervisor	9	21	35	23	10	1	2	33	31	1198
2008	Supervisor	12	32	40	12	4	0	0	16	44	274
2008	Non-supervisor	9	21	38	24	7	1	2	31	30	698

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	28	26	14	8	0	1	23	50	514
2019	Non-supervisor	12	19	26	22	15	2	3	40	33	1275
2018	Supervisor	23	31	25	14	6	0	1	20	54	393
2018	Non-supervisor	16	25	26	20	8	2	3	29	43	978
2017	Supervisor	27	36	24	8	3	1	1	12	64	430
2017	Non-supervisor	17	24	27	17	10	1	4	29	43	1064
2014	Supervisor	16	30	32	13	7	1	1	20	47	377
2014	Non-supervisor	14	26	27	18	9	2	4	29	42	1049
2011	Supervisor	21	31	28	13	3	1	2	17	54	525
2011	Non-supervisor	12	22	29	19	11	2	4	32	36	1201
2008	Supervisor	23	31	27	12	5	0	2	17	55	274
2008	Non-supervisor	11	20	32	22	9	2	4	33	33	697

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	21	32	22	12	1	1	34	33	515
2019	Non-supervisor	13	14	25	24	18	3	3	44	29	1272
2018	Supervisor	11	24	33	26	5	0	0	31	35	388
2018	Non-supervisor	14	22	28	20	10	3	3	31	39	975
2017	Supervisor	12	21	34	22	7	1	2	31	34	426
2017	Non-supervisor	12	19	30	19	13	4	4	34	34	1064
2014	Supervisor	6	18	35	26	13	1	2	40	24	376
2014	Non-supervisor	9	15	30	26	12	3	5	42	26	1049
2011	Supervisor	10	23	34	22	8	1	3	31	34	525
2011	Non-supervisor	10	17	28	23	13	4	5	40	29	1201
2008	Supervisor	19	29	33	13	5	0	2	18	49	274
2008	Non-supervisor	13	27	26	20	8	3	3	30	43	698

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	21	37	16	8	1	1	25	37	511
2019	Non-supervisor	12	20	32	20	13	1	1	34	33	1276
2018	Supervisor	15	27	38	16	4	0	0	20	42	393
2018	Non-supervisor	13	24	32	18	8	3	2	27	39	974
2017	Supervisor	17	22	39	15	6	0	1	21	40	428
2017	Non-supervisor	14	20	32	18	9	3	3	30	36	1065
2014	Supervisor	14	23	38	17	6	0	1	24	37	377
2014	Non-supervisor	15	21	35	17	7	2	3	25	38	1051

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	33	31	12	7	0	0	19	49	513
2019	Non-supervisor	13	26	34	17	10	0	1	27	39	1278

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	76	16	3	3	1	0	93	4	515
2019	Non-supervisor	73	17	5	3	1	1	90	5	1276
2017	Supervisor	73	16	5	5	1	0	89	6	431
2017	Non-supervisor	70	19	5	4	2	0	90	6	1069
2014	Supervisor	80	13	2	3	2	0	93	5	377
2014	Non-supervisor	71	18	5	4	1	0	90	5	1051
2011	Supervisor	70	19	5	5	1	0	90	6	525
2011	Non-supervisor	69	21	4	4	1	0	90	6	1201
2008	Supervisor	66	23	3	4	3	1	91	7	273
2008	Non-supervisor	67	18	5	4	4	1	87	8	704

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	33	9	7	5	3	2	78	12	514
2019	Non-supervisor	35	26	13	8	5	8	5	70	15	1275
2018	Supervisor	35	39	10	6	6	1	3	77	13	396
2018	Non-supervisor	27	26	16	10	7	9	5	62	20	984
2017	Supervisor	34	34	11	9	6	3	4	73	16	431
2017	Non-supervisor	31	26	15	9	7	6	6	64	19	1069
2014	Supervisor	43	36	9	6	4	1	1	81	10	377
2014	Non-supervisor	30	27	16	9	9	5	5	63	20	1051

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	27	5	5	3	0	87	8	514
2019	Non-supervisor	51	29	8	8	5	1	80	12	1277
2018	Supervisor	55	29	7	5	4	0	84	9	395
2018	Non-supervisor	44	29	8	11	7	1	74	18	982
2017	Supervisor	52	28	7	8	4	0	81	12	431
2017	Non-supervisor	46	28	9	10	7	1	74	17	1069
2014	Supervisor	61	24	6	5	3	1	86	8	377
2014	Non-supervisor	43	28	11	10	8	1	71	18	1052

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	61	26	4	7	2	87	9	515
2019	Non-supervisor	60	27	6	5	2	87	6	1279
2018	Supervisor	55	35	5	1	3	91	4	395
2018	Non-supervisor	52	32	6	6	3	84	9	981
2017	Supervisor	53	34	5	7	1	87	8	430
2017	Non-supervisor	51	34	7	6	2	85	9	1069
2014	Supervisor	58	31	6	4	2	88	6	376
2014	Non-supervisor	47	37	7	7	2	84	9	1052

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	31	4	3	1	0	91	5	514
2019	Non-supervisor	50	34	8	4	2	1	86	6	1274
2018	Supervisor	54	37	5	3	2	0	91	4	393
2018	Non-supervisor	45	37	10	5	2	1	82	8	982

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	75	17	4	2	1	1	1	94	3	515
2019	Non-supervisor	57	23	11	4	3	1	2	82	7	1283

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	30	8	7	5	0	0	80	12	514
2019	Non-supervisor	47	27	12	7	5	1	1	75	13	1277
2018	Supervisor	47	31	10	7	4	1	0	79	11	391
2018	Non-supervisor	42	31	12	9	5	1	1	74	14	969
2017	Supervisor	42	35	10	9	4	0	0	76	13	430
2017	Non-supervisor	43	32	11	8	5	0	0	76	13	1071
2014	Supervisor	45	34	8	9	4	0	0	79	13	376
2014	Non-supervisor	39	33	11	9	5	1	1	74	15	1052
2011	Supervisor	36	38	10	10	5	0	1	75	15	522
2011	Non-supervisor	40	35	10	8	6	1	0	75	15	1203
2008	Supervisor	38	37	10	7	7	0	0	75	14	273
2008	Non-supervisor	36	36	11	11	6	0	1	72	17	702

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	20	9	5	4	1	0	81	9	512
2019	Non-supervisor	56	24	8	5	3	2	1	83	9	1277
2018	Supervisor	57	26	8	6	3	1	0	83	9	390
2018	Non-supervisor	50	27	9	5	5	3	0	80	10	971
2017	Supervisor	50	28	10	7	4	1	0	79	11	431
2017	Non-supervisor	49	27	10	6	5	2	1	78	11	1071
2014	Supervisor	55	24	10	6	3	1	1	81	9	376
2014	Non-supervisor	47	27	12	6	4	3	0	76	11	1052
2011	Supervisor	42	33	10	8	3	2	1	78	12	523
2011	Non-supervisor	45	30	11	6	5	2	1	77	11	1202
2008	Supervisor	50	29	8	4	8	1	0	80	12	273
2008	Non-supervisor	43	29	10	8	5	4	0	75	14	702

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	28	7	7	4	1	0	82	11	514
2019	Non-supervisor	52	28	9	6	4	1	1	81	10	1279
2018	Supervisor	53	29	8	7	2	0	0	82	9	391
2018	Non-supervisor	47	29	9	7	6	1	0	78	13	967
2017	Supervisor	50	31	6	8	4	0	0	81	12	431
2017	Non-supervisor	46	32	10	8	4	0	0	78	12	1067
2014	Supervisor	51	30	8	7	3	0	1	82	10	377
2014	Non-supervisor	43	31	11	10	5	0	0	74	15	1052
2011	Supervisor	41	37	8	8	5	0	0	79	13	523
2011	Non-supervisor	43	33	8	10	5	1	0	77	15	1202
2008	Supervisor	47	33	6	7	7	0	0	80	14	271
2008	Non-supervisor	40	33	10	11	6	1	0	73	17	702

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	86	8	2	1	1	1	95	3	512
2019	Non-supervisor	86	8	2	2	1	1	95	2	1277
2017	Supervisor	81	11	4	3	1	0	92	4	429
2017	Non-supervisor	81	12	3	2	1	0	94	3	1069
2014	Supervisor	87	8	1	2	1	0	95	3	377
2014	Non-supervisor	80	14	3	2	1	0	94	3	1052
2011	Supervisor	80	12	3	3	1	1	93	4	523
2011	Non-supervisor	79	13	3	2	2	0	93	4	1201
2008	Supervisor	77	10	3	5	3	2	89	8	273
2008	Non-supervisor	81	10	3	3	1	1	92	5	701

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	66	20	4	4	2	1	2	89	7	512
2019	Non-supervisor	66	17	6	4	3	2	2	86	8	1274
2017	Supervisor	51	26	6	6	3	1	6	83	11	431
2017	Non-supervisor	56	21	7	6	4	3	3	81	11	1066
2014	Supervisor	53	21	6	4	2	3	11	86	7	376
2014	Non-supervisor	49	25	7	6	5	4	4	80	12	1050
2011	Supervisor	37	36	6	7	4	3	8	81	12	525
2011	Non-supervisor	43	25	10	8	5	5	3	75	15	1203

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	68	18	6	3	3	1	87	7	515
2019	Non-supervisor	68	17	7	3	2	1	87	5	1279
2018	Supervisor	65	21	7	5	1	1	87	7	390
2018	Non-supervisor	61	21	8	4	5	1	83	9	971
2017	Supervisor	58	21	11	6	3	1	80	9	431
2017	Non-supervisor	60	21	10	4	4	2	82	8	1068

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	25	6	7	4	0	82	11	512
2019	Non-supervisor	57	25	7	7	4	0	82	11	1281
2018	Supervisor	55	23	10	7	4	1	79	11	391
2018	Non-supervisor	50	27	11	6	6	1	77	12	969
2017	Supervisor	50	26	10	9	4	0	77	13	430
2017	Non-supervisor	52	27	9	7	5	0	79	12	1069
2014	Supervisor	55	26	7	7	4	1	82	11	377
2014	Non-supervisor	49	27	10	7	6	0	77	13	1050

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	44	12	10	3	2	1	74	14	514

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	39	9	8	5	3	77	14	507
2019	Non-supervisor	41	31	10	6	5	6	77	12	1282
2018	Supervisor	39	37	10	10	3	1	77	13	392
2018	Non-supervisor	32	35	13	8	5	7	72	14	982
2017	Supervisor	31	37	11	10	8	2	70	19	430
2017	Non-supervisor	34	32	14	9	5	6	71	15	1072
2014	Supervisor	40	36	10	8	4	2	78	12	377
2014	Non-supervisor	28	37	14	8	5	7	71	14	1050
2011	Supervisor	34	32	12	8	9	4	70	18	524
2011	Non-supervisor	31	31	15	8	8	7	66	18	1197

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	38	11	9	6	1	74	15	506
2019	Non-supervisor	37	35	12	7	5	3	74	13	1279
2018	Supervisor	37	37	11	10	4	1	75	14	393
2018	Non-supervisor	31	35	14	10	6	3	69	17	981
2017	Supervisor	30	36	15	11	7	1	67	18	428
2017	Non-supervisor	33	32	15	11	7	2	66	18	1072
2014	Supervisor	39	37	11	8	5	0	76	13	377
2014	Non-supervisor	25	39	17	10	6	2	66	16	1050
2011	Supervisor	28	37	15	11	7	2	66	18	524
2011	Non-supervisor	26	35	16	10	9	4	63	20	1196
2008	Supervisor	32	40	13	9	5	0	73	14	274
2008	Non-supervisor	29	38	16	8	7	3	69	15	703

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	40	12	16	8	1	64	24	508
2019	Non-supervisor	27	32	17	12	6	6	63	19	1279
2018	Supervisor	24	39	14	16	5	1	64	22	394
2018	Non-supervisor	21	35	16	14	8	6	60	23	979
2017	Supervisor	20	36	17	15	9	2	57	25	430
2017	Non-supervisor	22	31	19	14	8	6	57	23	1072
2014	Supervisor	26	39	14	13	6	2	66	19	377
2014	Non-supervisor	17	36	21	14	7	5	56	22	1050
2011	Supervisor	19	38	15	18	7	3	59	26	524
2011	Non-supervisor	17	38	19	12	8	7	58	22	1202
2008	Supervisor	12	51	14	18	6	0	63	24	273
2008	Non-supervisor	17	40	15	15	7	6	60	24	702

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	38	15	15	8	1	62	23	508
2019	Non-supervisor	24	35	17	14	8	3	60	23	1282
2018	Supervisor	27	37	13	17	6	0	64	23	395
2018	Non-supervisor	20	35	16	17	10	2	56	28	982
2017	Supervisor	24	39	14	14	9	0	63	23	431
2017	Non-supervisor	20	36	17	15	9	3	58	25	1071
2014	Supervisor	23	42	14	15	7	1	64	22	376
2014	Non-supervisor	17	36	15	18	10	4	55	30	1051
2011	Supervisor	17	41	13	17	9	1	59	27	524
2011	Non-supervisor	18	37	14	18	11	2	56	30	1201
2008	Supervisor	20	44	10	17	8	1	65	25	274
2008	Non-supervisor	18	41	12	19	8	2	60	28	701

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	29	20	4	1	1	0	75	5	515
2019	Non-supervisor	49	25	14	5	2	4	0	78	7	1280

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	44	14	8	3	1	75	11	515
2019	Non-supervisor	30	44	15	7	2	1	75	9	1278
2018	Supervisor	29	48	14	7	2	0	77	9	391
2018	Non-supervisor	28	43	16	8	3	1	72	12	981
2017	Supervisor	34	44	12	7	3	0	78	10	430
2017	Non-supervisor	28	46	14	7	3	1	75	11	1070
2014	Supervisor	31	46	11	9	1	1	78	10	377
2014	Non-supervisor	26	42	18	9	3	2	70	12	1051
2011	Supervisor	31	46	11	9	3	0	77	12	525
2011	Non-supervisor	33	38	13	8	4	3	74	13	1200

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	39	18	18	4	2	1	59	22	512
2019	Non-supervisor	21	36	20	13	4	6	0	61	18	1272

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	31	8	4	2	1	0	85	7	511
2019	Non-supervisor	39	34	11	7	4	3	2	77	11	1280
2018	Supervisor	58	31	5	3	1	0	0	90	4	393
2018	Non-supervisor	37	36	11	8	5	2	1	75	13	978
2017	Supervisor	57	29	7	4	2	1	1	88	5	428
2017	Non-supervisor	39	33	12	8	3	3	1	76	12	1069
2014	Supervisor	61	28	5	3	1	2	1	91	4	376
2014	Non-supervisor	38	37	10	6	5	3	2	78	11	1051
2011	Supervisor	48	31	9	6	3	3	0	81	10	524
2011	Non-supervisor	38	33	9	8	6	5	1	75	15	1196
2008	Supervisor	45	32	10	6	4	3	0	79	10	274
2008	Non-supervisor	30	35	10	11	7	6	1	70	19	702

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	35	14	5	2	1	78	7	511
2019	Non-supervisor	38	37	14	5	3	2	77	9	1276
2018	Supervisor	47	35	13	4	1	0	83	5	391
2018	Non-supervisor	35	40	15	5	3	2	76	9	978

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	22	18	13	11	8	4	52	27	514
2019	Non-supervisor	22	20	19	11	11	13	4	50	26	1281
2018	Supervisor	25	26	17	11	10	8	4	57	23	391
2018	Non-supervisor	19	19	18	12	13	15	3	46	31	984
2017	Supervisor	18	26	17	13	12	8	5	50	30	429
2017	Non-supervisor	17	19	16	15	15	14	4	44	37	1071
2014	Supervisor	21	22	14	13	11	11	8	53	30	375
2014	Non-supervisor	13	19	19	14	16	15	5	39	37	1049
2011	Supervisor	12	18	21	15	14	12	8	38	36	524
2011	Non-supervisor	15	18	15	14	15	17	6	43	38	1197

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	38	12	9	6	2	0	72	16	511
2019	Non-supervisor	31	31	16	10	8	4	0	65	18	1274
2018	Supervisor	34	39	15	8	3	0	0	74	11	390
2018	Non-supervisor	27	32	14	13	9	4	0	62	23	980
2017	Supervisor	34	34	14	11	6	1	0	69	16	430
2017	Non-supervisor	28	37	12	12	7	4	0	67	20	1068
2014	Supervisor	31	40	14	10	4	2	0	72	14	376
2014	Non-supervisor	25	32	16	15	7	3	1	60	23	1049
2011	Supervisor	27	40	14	11	7	2	0	68	18	525
2011	Non-supervisor	30	33	16	10	8	4	1	65	18	1201
2008	Supervisor	27	42	14	9	6	2	0	71	15	274
2008	Non-supervisor	27	34	15	10	9	3	1	64	20	703

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	33	14	12	8	2	2	64	22	514
2019	Non-supervisor	27	27	13	15	11	5	3	58	28	1282
2018	Supervisor	32	34	13	11	7	1	2	68	19	387
2018	Non-supervisor	23	27	16	15	15	3	1	53	31	977
2017	Supervisor	31	28	13	13	11	2	2	62	24	426
2017	Non-supervisor	22	26	14	17	15	4	2	52	34	1069
2014	Supervisor	29	24	13	16	11	3	4	57	29	376
2014	Non-supervisor	16	26	15	19	19	3	3	45	40	1050
2011	Supervisor	18	33	13	18	14	2	2	54	32	525
2011	Non-supervisor	18	25	14	17	20	4	3	45	39	1202
2008	Supervisor	29	33	11	14	11	1	1	64	25	273
2008	Non-supervisor	23	32	12	14	15	2	2	58	30	702

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	25	14	6	4	0	2	74	11	515
2019	Non-supervisor	54	22	10	5	3	1	4	80	9	1274

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	66	7	6	3	4	0	13	84	9	514
2019	Non-supervisor	59	11	8	5	5	1	11	80	11	1278

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	64	20	10	3	2	0	2	85	5	509
2019	Non-supervisor	54	22	13	5	3	1	4	79	8	1273

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	19	10	4	3	1	4	82	7	507
2019	Non-supervisor	47	16	15	8	5	3	5	70	14	1271

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	78	8	2	1	2	1	8	94	4	513
2019	Non-supervisor	71	9	6	2	2	2	8	89	5	1276

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	82	7	5	2	1	0	3	92	3	510
2019	Non-supervisor	74	11	6	2	1	1	5	90	4	1272

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	83	6	3	2	2	2	2	93	4	510
2019	Non-supervisor	76	8	4	2	3	3	4	90	5	1271

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	87	2	1	1	1	0	7	97	2	512
2019	Non-supervisor	81	5	2	1	1	1	8	95	3	1269

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	45	10	6	3	1	82	8	511
2019	Non-supervisor	28	41	17	7	4	3	71	11	1279
2018	Supervisor	40	41	12	4	2	1	82	6	392
2018	Non-supervisor	26	38	18	8	5	4	67	14	981
2017	Supervisor	34	39	13	8	4	1	75	12	428
2017	Non-supervisor	26	37	18	10	5	5	65	15	1068

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	38	10	5	2	1	83	7	512
2019	Non-supervisor	43	35	11	6	3	2	80	9	1269
2018	Supervisor	51	37	6	3	2	0	88	6	394
2018	Non-supervisor	46	35	10	4	3	2	82	8	973
2017	Supervisor	44	41	10	3	2	1	86	5	431
2017	Non-supervisor	42	38	11	5	3	2	81	7	1071
2014	Supervisor	53	33	7	3	2	2	88	5	376
2014	Non-supervisor	41	36	11	5	2	3	80	8	1049
2011	Supervisor	40	37	13	5	3	2	79	8	524
2011	Non-supervisor	35	37	14	6	4	4	75	11	1202

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	35	9	3	1	3	0	87	4	511
2019	Non-supervisor	50	29	12	4	3	4	0	82	6	1278
2018	Supervisor	58	31	7	3	1	1	0	89	4	394
2018	Non-supervisor	46	32	13	3	2	4	0	82	5	974
2017	Supervisor	48	36	10	2	1	3	0	86	4	430
2017	Non-supervisor	44	31	13	4	2	5	0	79	7	1071
2014	Supervisor	55	32	7	2	1	4	0	91	2	376
2014	Non-supervisor	45	33	12	3	2	4	1	83	5	1047

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	30	6	5	1	1	88	6	512
2019	Non-supervisor	57	30	6	3	3	1	88	6	1279
2018	Supervisor	59	32	5	2	2	0	91	4	394
2018	Non-supervisor	54	32	7	4	3	0	86	7	975
2017	Supervisor	48	38	8	4	3	0	85	7	431
2017	Non-supervisor	50	35	7	4	2	0	86	6	1068
2014	Supervisor	62	29	4	3	2	0	91	4	375
2014	Non-supervisor	48	36	10	4	2	0	84	6	1048
2011	Supervisor	47	34	10	6	3	0	80	9	523
2011	Non-supervisor	44	36	10	5	3	1	81	9	1202
2008	Supervisor	45	41	8	5	2	0	86	6	274
2008	Non-supervisor	41	41	8	5	4	1	83	10	701

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	32	9	7	3	0	0	80	10	513
2019	Non-supervisor	48	31	10	6	4	1	0	79	10	1277
2018	Supervisor	50	32	11	5	3	0	0	82	8	392
2018	Non-supervisor	46	28	14	7	4	1	0	75	12	973
2017	Supervisor	41	35	12	8	4	0	0	76	12	430
2017	Non-supervisor	41	29	16	8	5	1	0	71	13	1068
2014	Supervisor	40	33	15	7	4	1	0	74	11	375
2014	Non-supervisor	30	36	18	10	5	1	1	67	15	1047
2011	Supervisor	33	34	17	10	7	1	0	67	17	525
2011	Non-supervisor	33	31	16	11	7	1	0	65	18	1201

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	34	10	7	2	0	80	10	514
2019	Non-supervisor	46	33	11	6	4	0	79	10	1269
2018	Supervisor	50	32	9	6	3	0	82	9	393
2018	Non-supervisor	44	32	12	7	4	0	76	11	966
2017	Supervisor	41	36	10	8	4	0	77	12	430
2017	Non-supervisor	42	33	12	9	4	0	75	13	1069
2014	Supervisor	40	38	11	7	3	0	78	10	376
2014	Non-supervisor	31	39	15	10	4	0	70	14	1047
2011	Supervisor	34	38	12	9	6	0	73	15	525
2011	Non-supervisor	33	34	17	9	6	0	67	16	1198
2008	Supervisor	31	45	12	7	4	0	77	12	274
2008	Non-supervisor	34	40	13	8	5	1	74	13	703

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	27	18	8	6	1	1	67	15	515
2019	Non-supervisor	39	24	17	10	6	3	1	66	17	1280
2018	Supervisor	39	27	15	12	5	1	1	68	17	396
2018	Non-supervisor	36	25	16	11	8	3	0	63	20	976
2017	Supervisor	35	26	18	9	8	4	1	64	18	430
2017	Non-supervisor	34	25	17	11	9	4	1	62	20	1068
2014	Supervisor	32	21	21	13	9	3	0	55	23	375
2014	Non-supervisor	26	26	17	15	10	4	1	55	27	1049
2011	Supervisor	28	25	17	15	11	3	1	55	27	524
2011	Non-supervisor	29	25	17	12	12	4	1	57	26	1202
2008	Supervisor	26	32	16	15	6	4	0	61	22	274
2008	Non-supervisor	27	28	16	15	9	5	1	58	25	703

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	47	22	32	514
2019	Non-supervisor	41	24	35	1282
2018	Supervisor	49	21	30	395
2018	Non-supervisor	44	23	33	986
2017	Supervisor	47	23	30	431
2017	Non-supervisor	44	23	33	1070
2014	Supervisor	54	21	25	375
2014	Non-supervisor	43	23	34	1049
2011	Supervisor	51	22	27	523
2011	Non-supervisor	44	25	31	1201

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	9	23	57	3	1	7	240
2019	Non-supervisor	6	24	50	4	10	7	528
2018	Supervisor	10	24	56	4	2	5	194
2018	Non-supervisor	8	31	44	4	7	7	438
2017	Supervisor	9	26	60	2	0	3	206
2017	Non-supervisor	8	23	46	3	14	7	465
2014	Supervisor	11	19	59	5	9999	6	201
2014	Non-supervisor	7	18	56	7	9999	11	446
2011	Supervisor	12	22	57	4	9999	5	269
2011	Non-supervisor	9	20	54	7	9999	10	532

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	36	5	3	3	1	11	88	6	509
2019	Non-supervisor	33	44	8	8	3	1	3	80	11	1275

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	19	6	2	1	3	12	89	4	512
2019	Non-supervisor	56	21	9	2	1	8	3	86	3	1273

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	515
2019	Non-supervisor	13	87	1279
2018	Supervisor	12	88	396
2018	Non-supervisor	14	86	982

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	36	64	74
2019	Non-supervisor	46	54	166
2018	Supervisor	31	69	47
2018	Non-supervisor	45	55	142

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	62	38	74
2019	Non-supervisor	70	30	166
2018	Supervisor	62	38	47
2018	Non-supervisor	72	28	142

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	74
2019	Non-supervisor	100	166
2018	Supervisor	100	47
2018	Non-supervisor	100	142

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	74
2019	Non-supervisor	8	92	166

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	47	53	74
2019	Non-supervisor	34	66	163
2018	Supervisor	37	63	48
2018	Non-supervisor	41	59	142

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	36	64	74
2019	Non-supervisor	50	50	163
2018	Supervisor	52	48	48
2018	Non-supervisor	38	62	142

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	56	44	74
2019	Non-supervisor	54	46	163
2018	Supervisor	32	68	48
2018	Non-supervisor	48	52	142

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	47	53	74
2019	Non-supervisor	46	54	163
2018	Supervisor	25	75	48
2018	Non-supervisor	43	57	142

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	42	58	74
2019	Non-supervisor	38	62	163
2018	Supervisor	40	60	48
2018	Non-supervisor	29	71	142

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	53	47	74
2019	Non-supervisor	55	45	163
2018	Supervisor	40	60	48
2018	Non-supervisor	52	48	142

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	40	60	74
2019	Non-supervisor	28	72	163
2018	Supervisor	25	75	48
2018	Non-supervisor	29	71	142

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	74
2019	Non-supervisor	7	93	163

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	44	56	74
2019	Non-supervisor	57	43	163
2018	Supervisor	37	63	48
2018	Non-supervisor	50	50	142

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	20	80	74
2019	Non-supervisor	19	81	163
2018	Supervisor	24	76	48
2018	Non-supervisor	23	77	142

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	74
2019	Non-supervisor	17	83	163
2018	Supervisor	18	82	48
2018	Non-supervisor	6	94	142

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	55	45	74
2019	Non-supervisor	55	45	161
2018	Supervisor	60	40	48
2018	Non-supervisor	56	44	142

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	40	60	74
2019	Non-supervisor	21	79	161
2018	Supervisor	40	60	48
2018	Non-supervisor	20	80	142

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	74
2019	Non-supervisor	6	94	161
2018	Supervisor	22	78	48
2018	Non-supervisor	6	94	142

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	74
2019	Non-supervisor	14	86	161
2018	Supervisor	10	90	48
2018	Non-supervisor	8	92	142

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	20	80	74
2019	Non-supervisor	10	90	161
2018	Supervisor	13	87	48
2018	Non-supervisor	9	91	142

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	23	77	74
2019	Non-supervisor	28	72	161
2018	Supervisor	21	79	48
2018	Non-supervisor	29	71	142

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	18	82	515
2019	Non-supervisor	17	83	1279

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	17	15	5	6	26	8	61	16	515
2019	Non-supervisor	17	11	18	6	5	32	10	49	19	1280
2018	Supervisor	22	22	16	5	4	26	6	65	13	394
2018	Non-supervisor	15	13	18	6	3	37	7	50	17	981
2017	Supervisor	21	17	15	5	5	28	9	60	16	430
2017	Non-supervisor	15	13	17	6	5	31	13	50	20	1070
2014	Supervisor	28	20	13	4	2	27	5	71	9	375
2014	Non-supervisor	14	14	18	6	4	34	10	49	19	1048

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	30	12	5	3	5	1	79	8	513
2019	Non-supervisor	36	27	16	5	3	11	1	72	9	1280
2018	Supervisor	41	33	12	5	2	7	0	79	8	394
2018	Non-supervisor	31	31	15	6	2	13	1	73	10	983
2017	Supervisor	39	32	13	8	2	5	0	75	11	430
2017	Non-supervisor	30	29	16	6	4	13	2	70	11	1069
2014	Supervisor	42	28	15	4	2	8	1	77	7	373
2014	Non-supervisor	26	29	18	6	4	15	2	66	11	1048
2011	Supervisor	29	38	17	6	3	7	0	72	10	525
2011	Non-supervisor	28	30	18	7	3	13	1	68	11	1200

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	515
2019	Non-supervisor	9	91	1274
2018	Supervisor	5	95	395
2018	Non-supervisor	9	91	978

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	25	75	36
2019	Non-supervisor	45	55	110
2018	Supervisor	28	72	18
2018	Non-supervisor	34	66	86

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	81	19	36
2019	Non-supervisor	79	21	110
2018	Supervisor	67	33	18
2018	Non-supervisor	84	16	86

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	36
2019	Non-supervisor	0	100	110

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	36
2019	Non-supervisor	7	93	110

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	19	81	36
2019	Non-supervisor	31	69	110

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	36
2019	Non-supervisor	26	74	110

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	25	75	36
2019	Non-supervisor	41	59	110
2018	Supervisor	33	67	18
2018	Non-supervisor	35	65	86

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	34	66	36
2019	Non-supervisor	31	69	110
2018	Supervisor	35	65	18
2018	Non-supervisor	28	72	86

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	36
2019	Non-supervisor	6	94	110

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	23	77	36
2019	Non-supervisor	18	82	110

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	36
2019	Non-supervisor	100	110
2018	Supervisor	100	18
2018	Non-supervisor	100	86

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	25	75	36
2019	Non-supervisor	16	84	110

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	30	70	36
2019	Non-supervisor	31	69	109
2018	Supervisor	54	46	18
2018	Non-supervisor	30	70	86

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	19	81	36
2019	Non-supervisor	11	89	109

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	58	42	36
2019	Non-supervisor	54	46	109
2018	Supervisor	46	54	18
2018	Non-supervisor	54	46	86

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	516
2019	Non-supervisor	9	91	1278

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	14	18	2	2	32	7	64	7	516
2019	Non-supervisor	19	11	18	4	3	35	10	54	13	1280
2018	Supervisor	23	19	18	3	1	29	6	67	6	393
2018	Non-supervisor	15	12	20	3	3	41	7	52	10	978
2017	Supervisor	20	19	14	1	2	36	8	70	5	431
2017	Non-supervisor	15	12	18	3	3	40	10	53	11	1070
2014	Supervisor	23	14	14	2	1	39	6	69	6	375
2014	Non-supervisor	13	12	18	3	3	43	10	51	12	1045

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	28	14	2	2	8	1	81	4	515
2019	Non-supervisor	37	28	15	3	3	13	2	76	7	1279
2018	Supervisor	42	30	14	3	0	9	1	80	4	392
2018	Non-supervisor	31	31	16	4	2	16	1	74	7	982
2017	Supervisor	40	34	12	3	1	9	1	82	4	431
2017	Non-supervisor	33	29	15	3	2	16	2	75	7	1066
2014	Supervisor	41	31	12	2	1	12	1	83	3	375
2014	Non-supervisor	27	27	18	3	2	20	3	70	7	1045
2011	Supervisor	39	34	14	3	1	9	0	80	5	524
2011	Non-supervisor	34	31	15	3	2	14	1	76	6	1197

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	30	24	9	10	1	56	20	514
2019	Non-supervisor	27	30	19	11	12	1	58	23	1281
2018	Supervisor	21	28	24	13	14	1	49	27	394
2018	Non-supervisor	21	27	22	13	15	2	49	29	977
2017	Supervisor	28	29	19	12	12	1	57	23	429
2017	Non-supervisor	21	23	23	13	17	2	45	31	1067

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	24	31	21	15	0	33	36	514
2019	Non-supervisor	21	29	27	14	8	1	51	22	1280
2018	Supervisor	5	17	34	26	17	0	23	43	395
2018	Non-supervisor	13	26	32	18	10	0	39	29	984
2017	Supervisor	6	20	29	25	19	0	27	44	431
2017	Non-supervisor	14	31	29	16	10	1	45	25	1065

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	31	24	20	15	0	41	35	514
2019	Non-supervisor	25	30	22	14	8	1	55	23	1276
2018	Supervisor	8	23	33	23	12	0	32	35	392
2018	Non-supervisor	16	27	29	16	10	1	44	26	979
2017	Supervisor	8	27	28	23	15	0	34	37	429
2017	Non-supervisor	16	32	27	14	10	1	49	24	1066

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	24	25	21	18	0	0	36	38	510
2019	Non-supervisor	25	26	23	14	10	1	1	52	25	1276
2018	Supervisor	9	18	27	26	19	0	0	27	45	393
2018	Non-supervisor	14	25	27	18	14	1	1	39	33	980
2017	Supervisor	6	20	24	26	22	0	0	27	49	430
2017	Non-supervisor	17	27	22	18	13	0	2	46	32	1066

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	34	21	14	9	0	1	55	23	510
2019	Non-supervisor	47	26	13	6	4	0	3	76	11	1273
2018	Supervisor	18	28	25	17	10	1	1	47	27	392
2018	Non-supervisor	35	30	18	7	5	1	5	69	12	969
2017	Supervisor	19	28	23	16	13	0	2	48	29	429
2017	Non-supervisor	36	30	14	8	4	1	7	71	14	1062

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	32	25	14	11	50	25	512
2019	Non-supervisor	36	29	18	8	7	66	16	1278
2018	Supervisor	15	24	31	17	13	40	29	393
2018	Non-supervisor	27	29	23	11	9	56	20	983
2017	Supervisor	17	28	27	14	14	45	28	428
2017	Non-supervisor	29	29	22	12	7	59	20	1064

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	35	18	10	5	0	0	66	15	510
2019	Non-supervisor	32	35	19	8	4	0	1	68	13	1280
2018	Supervisor	26	40	21	9	3	0	0	67	12	391
2018	Non-supervisor	26	34	24	9	5	1	1	62	14	977
2017	Supervisor	25	35	24	10	6	0	0	60	16	426
2017	Non-supervisor	27	32	22	11	6	1	1	60	18	1065

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	33	24	14	9	0	53	22	513
2019	Non-supervisor	25	34	22	12	7	1	60	18	1280
2018	Supervisor	18	29	30	17	6	0	47	23	392
2018	Non-supervisor	18	33	27	13	7	1	52	20	976
2017	Supervisor	15	34	23	17	11	0	48	29	427
2017	Non-supervisor	22	28	24	17	8	1	50	26	1062

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	29	24	11	8	0	58	18	515
2019	Non-supervisor	29	29	21	12	9	0	59	21	1279
2018	Supervisor	25	35	21	11	7	1	61	17	390
2018	Non-supervisor	24	30	24	13	8	1	54	21	977
2017	Supervisor	25	35	17	12	10	1	60	22	427
2017	Non-supervisor	25	27	23	14	10	1	52	24	1064

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	26	14	6	5	0	0	74	12	513
2019	Non-supervisor	49	25	13	5	6	1	1	75	12	1278

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	35	20	8	3	0	68	12	513
2019	Non-supervisor	39	33	18	6	3	1	72	10	1280
2018	Supervisor	28	29	26	11	5	0	57	17	391
2018	Non-supervisor	28	32	23	11	5	1	61	16	968
2017	Supervisor	28	29	24	12	6	1	58	18	427
2017	Non-supervisor	33	32	19	10	5	1	66	15	1060

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	22	12	7	5	0	76	11	511
2019	Non-supervisor	56	20	12	6	5	1	77	11	1278
2018	Supervisor	56	21	10	9	4	0	77	13	390
2018	Non-supervisor	49	22	15	6	5	2	73	12	968
2017	Supervisor	55	23	12	6	4	0	78	10	430
2017	Non-supervisor	53	22	13	6	4	2	77	10	1062

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	80	6	3	1	1	8	94	3	514
2019	Non-supervisor	77	10	4	1	2	6	93	3	1275
2018	Supervisor	77	12	4	2	2	4	93	4	392
2018	Non-supervisor	70	13	6	1	2	7	90	3	974

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	74	10	6	4	4	0	2	86	8	512
2019	Non-supervisor	74	10	4	4	5	1	2	87	9	1278
2018	Supervisor	76	10	5	2	2	0	5	90	4	389
2018	Non-supervisor	69	13	6	3	4	1	4	86	8	971
2017	Supervisor	79	9	4	3	2	0	2	91	5	431
2017	Non-supervisor	74	10	5	5	3	0	3	87	8	1069

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	25	8	3	2	1	87	5	512
2019	Non-supervisor	63	22	8	2	2	2	87	4	1273
2018	Supervisor	62	24	9	2	2	1	87	4	391
2018	Non-supervisor	58	24	10	4	3	2	83	7	976
2017	Supervisor	57	31	7	3	2	0	89	5	430
2017	Non-supervisor	63	22	6	3	2	2	88	6	1064

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	19	10	6	6	0	78	12	509
2019	Non-supervisor	62	18	8	5	6	1	81	11	1271
2018	Supervisor	57	20	12	5	4	1	78	10	389
2018	Non-supervisor	56	19	12	5	6	2	77	12	968
2017	Supervisor	57	24	9	6	4	0	82	9	428
2017	Non-supervisor	60	18	10	6	5	2	79	11	1062

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	27	10	4	3	0	83	7	512
2019	Non-supervisor	63	4	1	1	0	31	97	2	1272
2018	Supervisor	51	30	13	5	1	1	81	6	381
2018	Non-supervisor	54	4	2	1	0	38	94	2	962
2017	Supervisor	50	29	12	5	3	1	80	8	430
2017	Non-supervisor	60	4	2	1	0	32	95	2	1058

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	69	19	7	2	1	1	90	3	511
2019	Non-supervisor	72	16	4	1	1	5	93	2	1270
2018	Supervisor	63	23	10	2	1	1	87	3	388
2018	Non-supervisor	65	17	7	2	1	8	88	4	971
2017	Supervisor	66	23	7	2	1	1	90	2	428
2017	Non-supervisor	71	14	5	1	1	7	92	2	1059

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	86	9	2	1	1	1	96	2	512
2019	Non-supervisor	73	11	6	3	5	3	86	8	1278
2018	Supervisor	82	11	2	1	1	2	95	2	391
2018	Non-supervisor	69	13	7	3	3	5	86	7	975
2017	Supervisor	84	9	2	2	1	1	95	3	430
2017	Non-supervisor	67	14	7	3	4	5	85	8	1064

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	61	27	8	2	2	1	88	3	511
2019	Non-supervisor	54	26	11	4	2	2	82	7	1272
2018	Supervisor	59	22	13	4	1	1	82	5	389
2018	Non-supervisor	46	27	16	5	3	2	75	8	978
2017	Supervisor	59	24	10	4	1	2	85	5	429
2017	Non-supervisor	51	26	13	5	2	3	79	7	1060

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	27	41	18	5	36	23	515
2019	Non-supervisor	17	35	34	10	4	52	14	1282
2018	Supervisor	8	24	42	21	5	32	26	396
2018	Non-supervisor	11	33	38	13	4	45	18	984
2017	Supervisor	6	21	41	22	10	27	32	430
2017	Non-supervisor	10	32	39	14	5	43	19	1070

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	26	41	18	4	21	38	509
2019	Non-supervisor	9	17	39	22	12	34	26	1272
2018	Supervisor	11	29	38	15	6	22	41	389
2018	Non-supervisor	9	19	41	21	9	30	29	973
2017	Supervisor	13	26	40	15	6	21	39	427
2017	Non-supervisor	8	19	42	21	10	31	27	1065

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	40	11	5	1	2	82	7	513
2019	Non-supervisor	32	38	15	7	3	4	74	11	1280
2018	Supervisor	40	41	10	5	2	2	84	6	391
2018	Non-supervisor	31	39	15	8	2	5	74	11	981
2017	Supervisor	36	43	11	4	4	3	81	8	431
2017	Non-supervisor	29	44	13	7	4	3	75	11	1070

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	37	14	10	6	1	70	16	516
2019	Non-supervisor	30	36	15	10	7	2	68	17	1280
2018	Supervisor	30	40	11	13	5	1	71	18	394
2018	Non-supervisor	27	36	17	11	6	3	65	17	982
2017	Supervisor	23	38	15	16	7	1	62	23	428
2017	Non-supervisor	21	39	16	14	7	2	62	22	1068

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	515
2019	Non-supervisor	13	87	1281
2017	Supervisor	10	90	429
2017	Non-supervisor	15	85	1071
2014	Supervisor	9	91	375
2014	Non-supervisor	15	85	1047

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	79	21	46
2019	Non-supervisor	80	20	167
2017	Supervisor	84	16	43
2017	Non-supervisor	74	26	165
2014	Supervisor	77	23	34
2014	Non-supervisor	81	19	159

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	36	6	11	6	0	78	17	36
2019	Non-supervisor	52	27	8	8	2	2	82	10	131
2017	Supervisor	48	32	6	11	0	3	83	11	36
2017	Non-supervisor	54	28	8	6	3	2	83	9	122
2014	Supervisor	65	19	0	12	4	0	84	16	26
2014	Non-supervisor	52	32	7	4	4	1	85	8	128

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	33	24	12	10	1	0	20	80	515
2019	Non-supervisor	30	30	18	11	8	2	1	31	69	1278
2018	Supervisor	22	30	23	15	9	1	0	22	78	394
2018	Non-supervisor	26	29	18	14	10	2	1	27	73	983
2017	Supervisor	28	28	24	12	5	3	0	29	71	431
2017	Non-supervisor	27	22	23	12	12	4	1	28	72	1071

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	57	43	409
2019	Non-supervisor	59	41	860

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	31	69	403
2019	Non-supervisor	37	63	847
2018	Supervisor	23	77	300
2018	Non-supervisor	26	74	688

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	24	16	15	18	2	7	46	36	406
2019	Non-supervisor	17	23	17	16	16	2	8	45	36	850
2018	Supervisor	17	27	15	17	18	1	5	47	37	298
2018	Non-supervisor	15	23	16	17	20	3	7	42	41	696
2017	Supervisor	14	29	16	17	14	3	7	48	35	295
2017	Non-supervisor	15	28	15	15	18	2	8	47	36	728

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	6	12	14	21	34	2	10	21	63	405
2019	Non-supervisor	7	13	15	21	33	3	7	23	60	854
2018	Supervisor	4	9	13	21	44	3	7	15	71	299
2018	Non-supervisor	3	12	13	20	41	3	7	17	68	695
2017	Supervisor	1	7	8	18	49	5	12	10	80	295
2017	Non-supervisor	3	10	10	19	50	3	5	14	75	730

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	21	18	8	11	0	3	62	20	512
2019	Non-supervisor	37	19	16	11	11	1	5	59	23	1268
2018	Supervisor	42	16	14	12	11	0	4	61	24	396
2018	Non-supervisor	32	19	15	10	15	1	6	56	28	979

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment