2019 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	39	5	7	1	0	87	8	313
2019	Non-visible minority	46	40	3	9	2	0	86	11	1450
2017	Visible minority	42	41	4	12	2	0	82	14	268
2017	Non-visible minority	34	45	5	11	4	0	79	16	1224
2014	Visible minority	36	45	5	11	2	1	82	14	191
2014	Non-visible minority	35	46	5	11	3	0	81	14	1216
2011	Visible minority	39	44	5	9	4	0	83	13	235
2011	Non-visible minority	34	47	4	11	4	0	81	15	1469
2008	Visible minority	38	53	4	3	3	0	91	5	111
2008	Non-visible minority	42	45	2	7	4	0	87	11	859

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	74	16	5	3	2	0	0	90	5	313
2019	Non-visible minority	68	19	4	6	2	0	0	88	8	1450
2017	Visible minority	70	16	5	6	3	0	0	87	9	268
2017	Non-visible minority	63	19	6	9	4	0	0	82	12	1220
2014	Visible minority	65	14	10	8	3	1	0	80	11	190
2014	Non-visible minority	60	24	6	7	3	0	0	84	10	1216
2011	Visible minority	65	18	5	8	3	0	1	84	10	234
2011	Non-visible minority	61	22	5	8	3	0	0	83	11	1469
2008	Visible minority	65	20	3	6	5	0	0	85	12	112
2008	Non-visible minority	63	20	3	10	4	0	0	83	14	857

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	32	4	12	6	0	78	18	313
2019	Non-visible minority	45	31	6	11	7	0	77	17	1447
2017	Visible minority	43	32	6	11	7	0	76	18	267
2017	Non-visible minority	44	33	6	11	6	0	76	17	1221
2014	Visible minority	39	40	9	8	3	1	80	11	191
2014	Non-visible minority	43	35	6	11	4	0	79	15	1214
2011	Visible minority	41	37	7	10	5	0	78	15	235
2011	Non-visible minority	45	36	7	8	4	0	81	12	1467

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	43	12	10	6	0	1	71	16	309
2019	Non-visible minority	33	39	11	11	4	0	1	73	15	1445
2018	Visible minority	27	39	13	15	4	0	1	67	20	234
2018	Non-visible minority	27	44	12	12	4	1	1	72	16	1126
2017	Visible minority	28	41	12	14	5	0	1	69	19	268
2017	Non-visible minority	29	40	12	13	5	0	1	69	18	1222
2014	Visible minority	29	36	17	12	4	1	1	66	17	191
2014	Non-visible minority	33	36	12	12	5	0	1	70	17	1212
2011	Visible minority	27	41	13	11	5	1	1	70	17	236
2011	Non-visible minority	33	38	12	9	5	0	2	73	15	1469
2008	Visible minority	26	45	7	13	7	1	1	72	20	112
2008	Non-visible minority	30	38	15	9	6	1	1	70	15	860

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	35	7	6	2	1	0	84	8	313
2019	Non-visible minority	56	31	6	4	2	1	0	88	6	1434
2017	Visible minority	47	34	10	6	3	0	0	81	9	267
2017	Non-visible minority	53	33	7	5	1	0	1	87	6	1218
2014	Visible minority	41	39	11	5	2	1	0	81	8	191
2014	Non-visible minority	49	35	8	6	2	0	0	85	8	1216

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	29	7	9	6	0	0	78	15	312
2019	Non-visible minority	52	29	7	8	4	0	0	81	11	1444
2018	Visible minority	48	26	9	9	8	0	0	74	17	235
2018	Non-visible minority	48	34	8	7	3	0	0	81	11	1127
2017	Visible minority	47	27	9	10	7	1	0	74	17	268
2017	Non-visible minority	47	31	9	8	4	0	0	79	12	1218
2014	Visible minority	33	37	13	13	2	0	2	71	15	191
2014	Non-visible minority	43	32	10	10	4	0	0	76	14	1213
2011	Visible minority	41	37	6	9	3	1	2	81	13	235
2011	Non-visible minority	43	36	8	7	4	0	1	81	11	1467

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	38	8	9	4	0	0	79	13	313
2019	Non-visible minority	44	37	8	7	3	0	0	82	10	1446
2018	Visible minority	36	39	13	8	5	0	0	74	13	235
2018	Non-visible minority	38	43	9	7	3	0	0	81	10	1120
2017	Visible minority	33	44	11	7	5	0	0	77	12	266
2017	Non-visible minority	35	46	8	7	3	0	0	81	11	1221
2014	Visible minority	27	47	13	7	5	1	0	75	12	191
2014	Non-visible minority	33	47	9	7	4	0	0	79	11	1215
2011	Visible minority	33	47	9	5	4	1	1	80	10	235
2011	Non-visible minority	36	40	10	8	5	0	0	76	14	1466
2008	Visible minority	31	40	13	12	5	0	0	70	17	111
2008	Non-visible minority	37	42	10	8	3	0	0	79	12	854

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	37	10	8	9	1	0	72	17	311
2019	Non-visible minority	39	35	11	9	4	0	0	75	13	1451
2018	Visible minority	32	31	15	14	8	0	0	64	22	235
2018	Non-visible minority	35	36	14	9	6	1	0	72	15	1121
2017	Visible minority	30	35	11	13	9	1	1	66	22	268
2017	Non-visible minority	34	38	12	10	6	0	0	72	16	1221
2014	Visible minority	25	30	17	14	12	1	0	56	27	191
2014	Non-visible minority	33	35	14	12	7	0	0	67	19	1214
2011	Visible minority	23	45	14	9	8	0	1	69	17	236
2011	Non-visible minority	32	38	12	11	7	0	0	70	18	1466

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	35	7	11	8	0	74	19	309
2019	Non-visible minority	33	39	10	13	5	0	73	18	1448
2018	Visible minority	33	37	12	11	8	0	70	19	233
2018	Non-visible minority	30	40	13	11	5	0	71	16	1124
2017	Visible minority	30	39	13	11	6	1	69	17	266
2017	Non-visible minority	30	39	14	12	6	0	69	18	1219

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	35	6	5	3	0	0	86	8	309
2019	Non-visible minority	51	33	8	6	2	0	0	85	8	1441
2018	Visible minority	51	38	6	2	2	1	0	89	4	233
2018	Non-visible minority	52	37	6	4	2	0	0	89	6	1121
2017	Visible minority	50	37	7	3	3	0	0	87	5	268
2017	Non-visible minority	44	38	9	6	3	0	0	83	9	1218
2014	Visible minority	45	39	10	3	2	1	0	85	5	191
2014	Non-visible minority	47	38	8	4	2	0	0	85	7	1215
2011	Visible minority	48	39	5	6	2	0	0	87	8	236
2011	Non-visible minority	43	41	8	6	2	0	0	84	8	1466
2008	Visible minority	45	37	8	4	4	1	1	83	9	112
2008	Non-visible minority	46	38	8	5	2	0	0	85	7	857

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	31	9	9	8	74	17	310
2019	Non-visible minority	44	34	9	8	4	78	13	1449
2018	Visible minority	35	36	11	11	6	71	18	233
2018	Non-visible minority	40	36	10	9	5	76	14	1120
2017	Visible minority	36	33	11	8	11	69	19	268
2017	Non-visible minority	35	39	11	10	6	73	16	1221

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	31	8	4	2	0	87	5	310
2019	Non-visible minority	53	33	9	3	2	0	87	5	1436
2018	Visible minority	52	32	10	4	2	0	84	6	231
2018	Non-visible minority	52	35	8	3	2	0	87	5	1116
2017	Visible minority	50	37	8	3	2	0	87	5	267
2017	Non-visible minority	52	36	8	4	1	0	87	5	1221
2014	Visible minority	60	29	9	1	1	1	89	3	191
2014	Non-visible minority	61	27	7	3	2	0	88	4	1214
2011	Visible minority	55	32	8	2	2	1	88	4	236
2011	Non-visible minority	56	32	8	3	2	0	88	4	1469

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	37	10	8	5	0	0	77	13	307
2019	Non-visible minority	42	35	11	8	4	0	0	78	12	1441
2018	Visible minority	38	39	9	10	5	0	0	76	15	233
2018	Non-visible minority	39	38	10	8	5	1	0	77	13	1113
2017	Visible minority	33	35	13	13	6	0	0	68	18	266
2017	Non-visible minority	36	39	10	10	5	0	0	75	15	1222
2014	Visible minority	29	38	16	8	8	0	1	68	16	191
2014	Non-visible minority	31	42	10	12	5	0	0	73	17	1214
2011	Visible minority	32	41	11	12	3	0	0	73	15	235
2011	Non-visible minority	34	42	10	8	5	0	0	76	14	1468

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	27	13	6	7	74	13	311
2019	Non-visible minority	45	32	13	6	3	78	9	1445
2018	Visible minority	39	35	11	10	4	74	14	233
2018	Non-visible minority	43	34	10	8	4	78	12	1111
2017	Visible minority	31	37	16	8	8	68	16	266
2017	Non-visible minority	41	35	10	9	5	76	14	1220
2014	Visible minority	29	35	19	8	9	64	17	191
2014	Non-visible minority	37	35	13	9	5	73	15	1214

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	33	11	6	6	0	1	77	12	307
2019	Non-visible minority	40	39	9	8	3	0	0	80	11	1429
2018	Visible minority	37	37	10	9	6	0	0	75	15	233
2018	Non-visible minority	38	37	11	9	4	0	0	76	13	1116
2017	Visible minority	35	38	12	8	6	0	1	73	14	267
2017	Non-visible minority	37	37	12	10	3	0	0	75	13	1220
2014	Visible minority	29	38	18	6	7	1	1	68	13	191
2014	Non-visible minority	37	36	12	9	4	0	1	74	13	1213
2011	Visible minority	38	40	12	4	3	1	1	80	8	234
2011	Non-visible minority	39	40	10	7	3	1	0	80	10	1468

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	29	10	8	4	0	78	12	313
2019	Non-visible minority	49	35	8	6	2	0	84	8	1448
2018	Visible minority	38	36	13	7	5	0	75	12	234
2018	Non-visible minority	43	38	10	6	3	0	82	9	1118
2017	Visible minority	40	38	12	7	3	0	78	10	266
2017	Non-visible minority	42	40	9	7	3	0	82	9	1215
2014	Visible minority	39	43	11	3	5	0	81	8	191
2014	Non-visible minority	41	39	10	6	3	0	80	10	1213
2011	Visible minority	39	46	7	4	3	1	86	7	235
2011	Non-visible minority	41	40	8	7	4	0	81	11	1467
2008	Visible minority	38	38	9	9	6	0	76	15	112
2008	Non-visible minority	43	40	9	7	2	0	83	8	857

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	33	22	8	6	0	0	63	15	312
2019	Non-visible minority	32	31	21	10	6	0	0	63	16	1445
2018	Visible minority	23	38	18	10	10	0	1	61	21	235
2018	Non-visible minority	27	32	21	13	6	0	0	60	19	1127
2017	Visible minority	30	36	17	12	5	0	0	66	17	268
2017	Non-visible minority	26	37	20	10	6	0	0	64	16	1224
2014	Visible minority	24	51	14	9	2	0	0	75	11	191
2014	Non-visible minority	30	36	19	9	5	0	0	67	14	1216
2011	Visible minority	26	40	20	11	3	1	0	66	14	236
2011	Non-visible minority	30	35	19	9	6	0	1	66	15	1468
2008	Visible minority	16	42	28	7	6	0	0	58	13	112
2008	Non-visible minority	22	33	24	13	7	0	0	55	20	859

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	21	34	20	9	1	3	30	35	309
2019	Non-visible minority	11	25	35	20	8	1	1	28	36	1449
2018	Visible minority	11	31	31	16	7	1	3	24	44	233
2018	Non-visible minority	11	28	37	18	5	1	1	24	39	1124
2017	Visible minority	11	25	34	20	7	0	3	28	37	264
2017	Non-visible minority	14	27	36	15	7	0	1	23	41	1221
2014	Visible minority	12	22	45	11	6	1	2	18	35	190
2014	Non-visible minority	10	25	40	17	7	0	2	24	35	1214
2011	Visible minority	15	22	35	18	4	2	3	23	40	235
2011	Non-visible minority	10	28	39	14	7	1	2	21	39	1468
2008	Visible minority	15	22	37	17	3	3	3	21	39	111
2008	Non-visible minority	9	29	41	15	4	0	1	20	38	857

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	12	23	27	21	3	3	51	24	311
2019	Non-visible minority	7	14	28	30	18	2	1	49	21	1446
2018	Visible minority	7	16	29	27	14	3	4	44	24	232
2018	Non-visible minority	8	16	29	30	13	2	2	45	25	1118
2017	Visible minority	10	15	24	26	15	2	7	46	28	265
2017	Non-visible minority	7	17	27	28	17	2	3	47	25	1213
2014	Visible minority	5	15	23	33	14	5	4	52	22	190
2014	Non-visible minority	6	15	27	30	15	2	3	48	23	1214
2011	Visible minority	11	12	31	24	12	5	5	40	26	235
2011	Non-visible minority	8	18	29	27	14	2	3	43	27	1463
2008	Visible minority	9	16	32	23	12	2	6	39	27	111
2008	Non-visible minority	7	18	32	29	11	1	2	41	25	855

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	14	30	19	14	2	2	35	33	311
2019	Non-visible minority	14	22	30	22	10	1	1	33	37	1449
2018	Visible minority	17	23	29	16	10	2	3	27	42	231
2018	Non-visible minority	17	21	31	19	8	1	2	29	40	1121
2017	Visible minority	15	24	30	20	8	1	3	29	40	263
2017	Non-visible minority	17	23	30	19	8	1	2	28	42	1217
2014	Visible minority	20	21	33	11	9	2	3	22	44	191
2014	Non-visible minority	19	25	29	17	7	1	2	25	45	1213
2011	Visible minority	18	20	31	16	7	3	5	25	42	235
2011	Non-visible minority	21	24	29	14	8	1	2	23	46	1466
2008	Visible minority	12	29	34	14	5	3	3	20	44	111
2008	Non-visible minority	17	24	33	18	6	1	1	25	41	854

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	14	14	31	25	13	1	2	40	29	313
2019	Non-visible minority	12	22	34	21	10	0	1	31	35	1448
2018	Visible minority	16	22	34	17	7	2	3	25	39	226
2018	Non-visible minority	13	22	38	19	7	0	1	26	36	1115
2017	Visible minority	14	20	35	19	8	1	3	28	35	263
2017	Non-visible minority	12	23	36	19	8	1	1	28	36	1216
2014	Visible minority	8	22	36	22	8	1	3	31	32	190
2014	Non-visible minority	10	22	39	20	7	0	2	28	33	1208
2011	Visible minority	11	21	35	23	6	1	4	30	33	235
2011	Non-visible minority	11	23	35	20	9	0	2	29	35	1463
2008	Visible minority	14	15	37	24	7	0	3	32	30	111
2008	Non-visible minority	9	25	39	20	6	0	1	26	34	855

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	16	23	22	16	2	4	40	36	310
2019	Non-visible minority	15	22	26	20	13	2	2	34	38	1448
2018	Visible minority	21	26	25	18	7	1	3	25	49	233
2018	Non-visible minority	18	26	27	18	7	2	2	27	46	1120
2017	Visible minority	16	27	29	15	7	1	5	24	46	264
2017	Non-visible minority	20	28	25	15	8	1	3	24	50	1219
2014	Visible minority	15	25	32	14	7	2	5	23	43	190
2014	Non-visible minority	15	27	28	18	9	1	3	28	43	1214
2011	Visible minority	14	24	28	19	8	2	5	29	40	235
2011	Non-visible minority	15	25	29	17	9	1	3	27	42	1468
2008	Visible minority	18	16	35	17	7	1	6	26	36	111
2008	Non-visible minority	14	24	30	20	8	1	3	29	39	854

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	14	16	24	22	17	4	4	42	32	311
2019	Non-visible minority	13	16	28	23	16	2	2	41	30	1445
2018	Visible minority	17	19	29	18	10	4	4	30	38	232
2018	Non-visible minority	12	24	29	22	8	2	2	32	38	1113
2017	Visible minority	11	21	28	19	13	4	4	35	34	265
2017	Non-visible minority	12	19	32	20	11	3	3	33	33	1214
2014	Visible minority	9	14	33	24	11	2	7	39	26	188
2014	Non-visible minority	8	16	30	26	13	2	4	42	26	1215
2011	Visible minority	11	17	28	24	10	3	7	38	31	235
2011	Non-visible minority	10	19	30	23	12	3	4	37	30	1468
2008	Visible minority	15	29	25	14	7	1	9	24	49	111
2008	Non-visible minority	15	27	29	18	7	2	2	27	44	855

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	15	31	18	14	3	2	33	34	310
2019	Non-visible minority	12	21	34	19	11	1	1	31	34	1447
2018	Visible minority	15	29	28	16	8	2	2	25	45	231
2018	Non-visible minority	13	24	35	17	7	2	1	25	39	1118
2017	Visible minority	16	20	30	16	12	4	4	30	38	264
2017	Non-visible minority	14	21	35	18	8	2	2	27	37	1218
2014	Visible minority	14	21	38	16	6	2	3	23	37	190
2014	Non-visible minority	14	22	35	17	7	2	3	26	38	1216

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	14	18	35	21	10	0	1	32	33	312
2019	Non-visible minority	13	30	33	15	9	0	0	24	43	1448

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	74	19	5	2	0	1	93	2	311
2019	Non-visible minority	74	16	4	4	1	1	90	5	1450
2017	Visible minority	75	17	4	2	1	0	92	3	267
2017	Non-visible minority	70	19	5	4	2	0	89	6	1222
2014	Visible minority	72	19	4	4	1	0	91	5	191
2014	Non-visible minority	74	16	4	4	2	0	91	5	1215
2011	Visible minority	69	25	2	4	0	0	94	5	235
2011	Non-visible minority	70	19	5	4	2	0	89	6	1468
2008	Visible minority	65	25	4	4	3	0	89	6	112
2008	Non-visible minority	68	19	4	4	4	1	88	8	859

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	25	11	9	10	8	5	65	22	310
2019	Non-visible minority	38	28	12	7	4	6	4	74	13	1448
2018	Visible minority	29	29	12	11	9	8	4	65	22	233
2018	Non-visible minority	30	30	14	8	7	7	4	67	17	1129
2017	Visible minority	27	24	16	12	9	6	6	58	24	267
2017	Non-visible minority	33	29	13	8	7	5	5	69	16	1222
2014	Visible minority	29	27	15	8	11	6	5	63	20	191
2014	Non-visible minority	35	29	13	8	7	4	4	69	17	1215

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	26	7	10	6	1	76	17	310
2019	Non-visible minority	54	29	7	6	3	1	84	10	1450
2018	Visible minority	41	32	6	10	9	1	74	19	233
2018	Non-visible minority	49	28	8	9	5	0	77	15	1126
2017	Visible minority	44	21	12	14	9	1	65	23	267
2017	Non-visible minority	48	29	8	8	5	0	78	14	1222
2014	Visible minority	40	27	12	11	9	1	68	20	191
2014	Non-visible minority	49	27	9	8	6	1	77	15	1216

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	27	5	6	4	0	85	10	311
2019	Non-visible minority	61	27	5	5	2	0	88	7	1452
2018	Visible minority	50	32	7	6	5	0	82	11	233
2018	Non-visible minority	54	33	6	5	2	0	87	7	1125
2017	Visible minority	48	34	5	7	5	1	83	12	268
2017	Non-visible minority	52	34	6	6	1	0	86	7	1220
2014	Visible minority	48	38	5	6	2	0	86	9	191
2014	Non-visible minority	51	34	6	6	2	0	85	8	1215

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	30	8	5	4	1	83	9	308
2019	Non-visible minority	54	34	7	4	1	1	88	5	1449
2018	Visible minority	47	35	9	5	3	1	83	8	234
2018	Non-visible minority	48	37	8	4	2	1	86	6	1123

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	63	20	9	3	2	1	1	85	6	314
2019	Non-visible minority	62	21	9	3	2	1	2	86	5	1453

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	25	11	7	7	1	1	74	14	314
2019	Non-visible minority	48	29	10	7	5	1	1	78	12	1446
2018	Visible minority	45	28	13	10	4	0	0	73	14	230
2018	Non-visible minority	44	32	11	8	5	1	1	77	13	1114
2017	Visible minority	40	33	10	8	9	0	0	74	17	268
2017	Non-visible minority	44	33	11	8	4	0	0	77	12	1222
2014	Visible minority	41	33	11	8	6	1	0	75	14	191
2014	Non-visible minority	41	33	10	9	5	0	1	75	14	1215
2011	Visible minority	34	41	13	7	4	0	0	75	11	235
2011	Non-visible minority	39	35	9	9	6	1	0	75	15	1467
2008	Visible minority	35	30	11	16	8	1	0	65	24	111
2008	Non-visible minority	37	37	10	10	6	0	0	74	15	858

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	23	9	5	6	3	1	79	12	312
2019	Non-visible minority	59	23	8	5	3	1	1	83	8	1446
2018	Visible minority	51	26	7	8	5	2	1	79	14	230
2018	Non-visible minority	53	27	9	5	4	3	0	82	9	1115
2017	Visible minority	45	26	11	7	9	2	0	73	16	268
2017	Non-visible minority	51	28	10	6	3	2	1	80	10	1223
2014	Visible minority	44	29	13	6	5	3	1	75	11	191
2014	Non-visible minority	50	26	11	6	4	2	1	78	11	1215
2011	Visible minority	42	32	12	6	4	3	2	78	10	235
2011	Non-visible minority	45	30	10	7	5	2	1	78	12	1467
2008	Visible minority	34	29	12	10	10	4	1	66	22	111
2008	Non-visible minority	47	29	9	7	5	3	0	78	13	858

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	25	8	8	4	1	1	80	12	312
2019	Non-visible minority	53	28	8	6	4	1	0	82	10	1450
2018	Visible minority	51	25	8	9	6	1	0	77	15	230
2018	Non-visible minority	49	30	9	6	4	1	0	80	11	1112
2017	Visible minority	48	25	8	13	5	0	0	73	19	267
2017	Non-visible minority	47	33	9	7	4	0	0	80	11	1220
2014	Visible minority	47	27	11	7	5	1	1	76	12	191
2014	Non-visible minority	45	31	10	10	4	0	0	76	14	1216
2011	Visible minority	44	35	9	8	4	0	0	80	11	234
2011	Non-visible minority	42	34	8	9	5	1	0	77	15	1468
2008	Visible minority	31	36	5	16	10	2	0	68	27	111
2008	Non-visible minority	43	32	9	9	6	0	0	76	14	856

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	86	8	2	2	1	0	0	95	2	312
2019	Non-visible minority	86	8	2	2	1	0	1	95	3	1446
2017	Visible minority	82	15	2	1	1	0	0	96	2	267
2017	Non-visible minority	82	10	4	2	1	0	0	93	4	1219
2014	Visible minority	77	15	2	2	3	1	0	93	5	191
2014	Non-visible minority	83	11	2	2	1	0	0	95	3	1216
2011	Visible minority	79	14	2	3	1	0	2	95	3	235
2011	Non-visible minority	80	13	3	2	2	0	0	93	4	1466
2008	Visible minority	78	12	4	5	1	0	0	90	6	111
2008	Non-visible minority	81	10	3	4	2	0	1	92	6	857

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	65	18	5	4	5	1	2	85	9	310
2019	Non-visible minority	67	18	5	4	2	2	2	88	7	1445
2017	Visible minority	52	24	7	6	6	2	4	80	13	267
2017	Non-visible minority	55	22	7	6	4	3	4	82	10	1219
2014	Visible minority	46	23	10	7	4	4	6	77	12	191
2014	Non-visible minority	51	24	6	5	4	3	6	82	11	1214
2011	Visible minority	35	30	11	8	6	5	5	72	16	236
2011	Non-visible minority	42	28	8	8	5	4	5	77	14	1469

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	16	9	6	5	2	1	80	10	312
2019	Non-visible minority	70	18	6	2	2	1	0	89	5	1452
2018	Visible minority	57	23	8	4	6	2	0	82	10	230
2018	Non-visible minority	63	21	7	4	3	1	0	85	8	1115
2017	Visible minority	54	21	13	3	6	3	0	78	9	266
2017	Non-visible minority	61	21	9	5	3	1	0	83	8	1222

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	25	7	8	6	0	79	15	314
2019	Non-visible minority	58	25	6	7	4	0	83	10	1449
2018	Visible minority	48	28	9	8	7	0	76	15	231
2018	Non-visible minority	52	25	11	6	4	1	79	11	1114
2017	Visible minority	50	25	10	7	8	0	75	15	267
2017	Non-visible minority	52	28	9	7	4	0	80	11	1221
2014	Visible minority	46	25	16	5	7	1	72	12	190
2014	Non-visible minority	52	27	8	8	5	0	79	13	1216

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	36	10	15	7	2	4	66	23	59
2019	Non-visible minority	27	45	12	10	2	2	1	75	12	444

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	31	12	7	7	5	1	73	15	314
2019	Non-visible minority	40	34	9	6	5	5	0	79	11	1445
2018	Visible minority	36	33	12	8	4	6	0	74	13	234
2018	Non-visible minority	34	36	12	9	4	5	0	74	14	1122
2017	Visible minority	31	31	16	10	6	5	1	65	18	268
2017	Non-visible minority	34	34	12	9	5	5	0	72	16	1223
2014	Visible minority	27	36	17	6	7	6	0	68	14	191
2014	Non-visible minority	32	37	12	8	4	6	0	74	13	1215
2011	Visible minority	31	27	19	7	9	8	0	63	17	234
2011	Non-visible minority	32	32	13	9	8	6	0	68	18	1465

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	30	12	7	8	4	1	71	16	313
2019	Non-visible minority	37	37	11	7	5	2	0	76	13	1441
2018	Visible minority	34	32	16	9	6	3	0	67	16	234
2018	Non-visible minority	33	37	13	10	5	2	0	71	16	1122
2017	Visible minority	28	33	17	12	7	2	0	63	20	267
2017	Non-visible minority	33	33	14	11	7	1	0	67	18	1223
2014	Visible minority	27	37	16	9	8	2	1	66	17	191
2014	Non-visible minority	29	38	16	9	6	2	0	69	15	1215
2011	Visible minority	28	34	17	8	8	6	0	66	16	234
2011	Non-visible minority	26	36	15	11	9	3	0	64	20	1464
2008	Visible minority	25	36	19	4	11	5	1	65	15	111
2008	Non-visible minority	31	39	14	9	6	2	0	71	15	860

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	28	17	11	9	5	1	61	22	314
2019	Non-visible minority	26	36	15	13	6	5	0	65	20	1442
2018	Visible minority	27	27	19	14	7	5	0	58	23	235
2018	Non-visible minority	21	38	15	15	7	4	0	62	23	1120
2017	Visible minority	21	31	21	11	9	6	0	56	22	268
2017	Non-visible minority	22	33	18	15	8	4	0	57	24	1223
2014	Visible minority	20	38	18	12	8	5	0	60	21	191
2014	Non-visible minority	20	36	19	14	6	5	0	59	22	1215
2011	Visible minority	22	33	17	12	7	8	0	60	21	235
2011	Non-visible minority	17	39	18	14	8	5	0	58	23	1468
2008	Visible minority	14	34	17	15	13	7	0	51	30	111
2008	Non-visible minority	16	44	14	16	6	4	0	63	23	858

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	31	15	11	12	2	1	61	23	313
2019	Non-visible minority	23	37	16	15	7	2	0	61	23	1446
2018	Visible minority	27	28	18	19	9	0	0	54	28	234
2018	Non-visible minority	21	37	15	16	9	2	0	59	26	1125
2017	Visible minority	25	34	19	14	7	1	0	60	21	268
2017	Non-visible minority	20	38	15	15	9	2	0	59	25	1222
2014	Visible minority	18	35	17	18	10	3	0	54	29	191
2014	Non-visible minority	18	38	14	17	10	3	0	58	28	1215
2011	Visible minority	23	39	13	12	9	4	0	64	22	235
2011	Non-visible minority	17	38	13	19	11	2	0	56	30	1467
2008	Visible minority	13	39	11	23	11	3	0	54	35	111
2008	Non-visible minority	20	42	12	18	8	1	0	62	26	858

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	25	14	5	1	3	0	79	6	314
2019	Non-visible minority	47	27	16	5	2	3	0	77	6	1450

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	40	18	5	4	1	0	73	9	314
2019	Non-visible minority	30	45	14	7	2	1	0	76	10	1449
2018	Visible minority	28	47	9	11	3	1	1	76	15	234
2018	Non-visible minority	28	44	17	7	3	1	0	73	10	1121
2017	Visible minority	31	49	9	6	4	1	0	81	10	266
2017	Non-visible minority	30	44	15	7	3	1	0	75	10	1223
2014	Visible minority	25	44	17	10	2	3	0	71	12	191
2014	Non-visible minority	27	43	16	9	3	2	0	72	11	1215
2011	Visible minority	36	39	10	8	3	3	0	77	12	236
2011	Non-visible minority	32	41	13	8	4	2	0	74	12	1466

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	34	19	15	5	5	1	59	21	310
2019	Non-visible minority	20	38	19	14	4	5	0	61	19	1444

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	33	11	6	5	4	1	77	12	312
2019	Non-visible minority	44	33	10	7	3	2	1	80	10	1450
2018	Visible minority	43	33	8	8	4	1	2	79	13	232
2018	Non-visible minority	43	35	9	6	4	2	0	80	10	1122
2017	Visible minority	45	31	13	5	4	1	1	78	9	267
2017	Non-visible minority	44	32	10	7	2	3	1	80	10	1219
2014	Visible minority	38	37	12	6	4	2	1	77	11	191
2014	Non-visible minority	45	33	9	5	4	3	2	82	9	1216
2011	Visible minority	40	32	11	5	5	6	0	77	11	233
2011	Non-visible minority	41	32	9	8	5	4	1	77	13	1464
2008	Visible minority	24	36	9	10	13	5	3	66	25	111
2008	Non-visible minority	36	34	10	10	5	5	1	74	15	859

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	40	15	4	4	3	76	8	313
2019	Non-visible minority	41	36	14	5	3	2	78	8	1444
2018	Visible minority	36	44	11	5	4	1	80	9	234
2018	Non-visible minority	39	37	15	5	2	2	77	7	1118

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	18	17	13	19	10	2	45	36	314
2019	Non-visible minority	23	21	19	11	9	12	5	53	24	1451
2018	Visible minority	20	20	17	11	15	12	5	49	31	234
2018	Non-visible minority	20	21	18	12	12	13	3	50	28	1124
2017	Visible minority	17	20	15	10	20	11	6	45	36	267
2017	Non-visible minority	17	21	16	15	13	13	4	46	34	1222
2014	Visible minority	15	20	14	12	21	14	4	43	40	191
2014	Non-visible minority	15	20	18	14	14	14	6	43	34	1213
2011	Visible minority	13	15	19	12	17	15	9	37	38	234
2011	Non-visible minority	14	19	17	15	14	15	6	42	37	1465

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	27	17	12	11	4	0	59	23	314
2019	Non-visible minority	32	34	14	9	6	3	0	69	16	1440
2018	Visible minority	28	33	14	14	8	3	1	63	23	232
2018	Non-visible minority	29	35	15	11	7	2	0	66	19	1121
2017	Visible minority	30	31	13	13	10	3	0	63	23	266
2017	Non-visible minority	30	37	13	12	6	3	0	69	18	1221
2014	Visible minority	21	34	15	17	9	5	0	57	27	191
2014	Non-visible minority	28	34	15	13	6	3	1	64	20	1215
2011	Visible minority	21	45	14	7	10	3	0	68	18	236
2011	Non-visible minority	30	34	15	10	7	3	0	66	18	1467
2008	Visible minority	25	37	16	9	10	3	0	64	20	112
2008	Non-visible minority	27	36	15	10	7	3	1	66	18	859

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	27	13	13	14	5	2	56	30	314
2019	Non-visible minority	28	29	13	14	9	4	3	61	25	1451
2018	Visible minority	28	23	18	14	15	2	1	52	29	232
2018	Non-visible minority	26	30	14	13	13	3	1	58	27	1115
2017	Visible minority	21	22	14	15	21	7	1	47	39	267
2017	Non-visible minority	26	28	14	15	12	3	2	56	29	1218
2014	Visible minority	14	24	17	17	22	4	1	40	42	191
2014	Non-visible minority	20	26	13	18	16	2	4	49	36	1216
2011	Visible minority	17	27	15	16	19	5	1	47	38	235
2011	Non-visible minority	18	27	14	17	18	3	3	48	37	1469
2008	Visible minority	25	32	11	10	18	2	2	60	29	112
2008	Non-visible minority	25	33	12	14	13	1	2	60	28	857

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	27	8	5	5	1	4	80	11	310
2019	Non-visible minority	53	22	12	5	3	0	3	78	9	1448

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	11	8	7	8	1	10	74	18	311
2019	Non-visible minority	62	10	7	4	4	1	13	83	9	1450

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	19	13	5	7	1	3	74	12	309
2019	Non-visible minority	57	22	11	4	2	1	3	83	6	1442

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	16	14	6	12	3	3	65	20	308
2019	Non-visible minority	52	17	13	7	3	2	5	75	10	1439

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	66	10	6	2	6	2	9	85	9	309
2019	Non-visible minority	74	9	4	2	1	2	8	92	3	1450

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	75	9	6	1	2	1	6	90	3	310
2019	Non-visible minority	76	10	6	2	1	1	4	91	4	1441

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	16	9	2	8	6	3	79	11	306
2019	Non-visible minority	83	5	3	2	1	1	4	93	4	1444

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	79	7	2	1	2	1	7	94	3	308
2019	Non-visible minority	84	4	2	1	1	1	8	96	2	1442

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	39	16	6	6	4	1	71	12	312
2019	Non-visible minority	31	43	15	7	3	2	0	75	10	1447
2018	Visible minority	30	35	17	8	5	4	1	69	13	234
2018	Non-visible minority	30	40	16	7	4	3	0	72	11	1122
2017	Visible minority	25	31	19	10	8	5	1	60	19	268
2017	Non-visible minority	29	39	16	9	4	3	0	70	13	1217

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	34	11	9	4	2	0	75	13	310
2019	Non-visible minority	45	36	10	5	2	1	0	82	7	1440
2018	Visible minority	44	33	12	7	5	0	0	77	11	233
2018	Non-visible minority	49	36	8	3	2	2	0	86	6	1117
2017	Visible minority	38	34	14	8	5	1	0	72	13	268
2017	Non-visible minority	43	40	10	4	2	2	0	85	5	1223
2014	Visible minority	34	37	16	6	4	3	1	73	10	191
2014	Non-visible minority	46	35	9	5	2	3	0	84	7	1216
2011	Visible minority	31	39	16	5	5	5	0	73	10	235
2011	Non-visible minority	37	37	13	6	4	3	0	77	10	1468

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	26	11	6	5	5	0	77	11	312
2019	Non-visible minority	50	32	11	3	1	3	0	85	4	1446
2018	Visible minority	46	29	13	7	4	0	1	76	11	235
2018	Non-visible minority	50	32	11	2	1	3	0	86	3	1116
2017	Visible minority	37	27	17	9	6	3	0	67	16	268
2017	Non-visible minority	47	34	11	3	1	5	0	85	4	1222
2014	Visible minority	39	37	15	3	4	3	1	78	7	191
2014	Non-visible minority	50	32	10	2	1	4	1	87	3	1214

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	29	8	5	3	1	0	84	8	312
2019	Non-visible minority	59	30	5	3	2	0	0	89	5	1448
2018	Visible minority	53	30	9	4	3	0	0	83	7	233
2018	Non-visible minority	56	32	6	3	2	0	0	88	5	1119
2017	Visible minority	47	36	8	5	3	0	0	83	8	267
2017	Non-visible minority	51	36	7	4	2	0	0	87	6	1221
2014	Visible minority	43	36	13	5	2	0	1	80	7	191
2014	Non-visible minority	53	33	8	3	2	0	0	87	5	1214
2011	Visible minority	43	41	7	4	4	2	0	85	8	236
2011	Non-visible minority	45	35	11	6	3	1	0	80	9	1466
2008	Visible minority	31	50	7	3	7	2	0	83	9	111
2008	Non-visible minority	44	40	8	5	3	0	0	84	8	858

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	27	11	9	5	1	0	74	14	312
2019	Non-visible minority	49	32	9	6	4	1	0	81	10	1447
2018	Visible minority	48	26	15	5	6	0	0	74	11	232
2018	Non-visible minority	47	30	12	7	3	1	0	78	10	1116
2017	Visible minority	38	34	18	5	4	0	0	72	10	267
2017	Non-visible minority	42	30	14	9	4	1	0	73	13	1221
2014	Visible minority	30	37	17	12	3	1	0	68	15	191
2014	Non-visible minority	33	35	17	9	5	1	1	69	14	1213
2011	Visible minority	30	37	18	7	6	2	1	68	13	234
2011	Non-visible minority	34	31	16	11	7	1	0	65	19	1469

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	30	12	8	5	1	0	74	14	311
2019	Non-visible minority	47	34	10	6	3	0	0	81	9	1441
2018	Visible minority	46	28	13	7	6	0	0	74	13	231
2018	Non-visible minority	46	33	11	7	3	0	0	79	10	1111
2017	Visible minority	40	32	16	7	5	0	0	72	12	268
2017	Non-visible minority	42	34	11	9	4	0	0	76	13	1220
2014	Visible minority	28	40	17	10	3	1	0	69	14	191
2014	Non-visible minority	34	38	14	9	4	0	0	73	13	1214
2011	Visible minority	30	43	14	6	5	1	1	74	11	234
2011	Non-visible minority	34	34	16	10	6	0	0	68	17	1466
2008	Visible minority	28	42	13	6	10	1	0	71	16	111
2008	Non-visible minority	34	41	12	8	4	0	0	75	12	860

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	21	15	10	10	3	1	64	21	314
2019	Non-visible minority	39	26	18	9	5	3	1	67	15	1450
2018	Visible minority	39	21	14	12	11	2	0	62	24	235
2018	Non-visible minority	37	26	16	11	6	3	0	65	18	1120
2017	Visible minority	34	24	19	8	11	4	1	61	19	268
2017	Non-visible minority	35	25	17	11	8	4	1	63	20	1219
2014	Visible minority	26	28	16	17	9	5	0	56	28	191
2014	Non-visible minority	28	25	19	14	10	4	1	55	25	1215
2011	Visible minority	27	32	17	10	9	3	1	62	20	234
2011	Non-visible minority	29	24	17	14	12	4	1	55	27	1469
2008	Visible minority	25	23	17	16	12	6	1	51	30	111
2008	Non-visible minority	27	29	16	15	8	5	1	60	24	860

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	42	22	36	313
2019	Non-visible minority	43	23	34	1452
2018	Visible minority	49	22	29	235
2018	Non-visible minority	44	23	33	1128
2017	Visible minority	54	17	28	267
2017	Non-visible minority	43	24	32	1223
2014	Visible minority	44	18	37	191
2014	Non-visible minority	46	23	31	1216
2011	Visible minority	42	23	36	235
2011	Non-visible minority	47	24	29	1466

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	2	23	55	4	9	8	130
2019	Non-visible minority	8	24	50	3	7	7	625
2018	Visible minority	3	27	47	4	13	6	117
2018	Non-visible minority	10	29	46	4	4	7	504
2017	Visible minority	2	29	51	3	12	3	144
2017	Non-visible minority	10	23	49	3	9	6	528
2014	Visible minority	2	26	57	10	9999	5	84
2014	Non-visible minority	10	18	56	6	9999	10	555
2011	Visible minority	1	24	54	8	9999	12	99
2011	Non-visible minority	11	20	55	6	9999	7	690

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	45	9	6	4	1	4	79	11	310
2019	Non-visible minority	37	41	7	6	2	1	5	83	9	1444

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	21	8	3	2	8	5	85	6	311
2019	Non-visible minority	57	20	8	2	1	6	6	88	3	1444

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	23	77	312
2019	Non-visible minority	12	88	1451
2018	Visible minority	17	83	232
2018	Non-visible minority	13	87	1129

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	48	52	69
2019	Non-visible minority	40	60	167
2018	Visible minority	46	54	41
2018	Non-visible minority	40	60	147

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	67	33	69
2019	Non-visible minority	68	32	167
2018	Visible minority	76	24	41
2018	Non-visible minority	68	32	147

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	69
2019	Non-visible minority	6	94	167

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	69
2019	Non-visible minority	100	167
2018	Visible minority	100	41
2018	Non-visible minority	100	147

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	69
2019	Non-visible minority	10	90	167
2018	Visible minority	12	88	41
2018	Non-visible minority	6	94	147

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	40	60	67
2019	Non-visible minority	38	62	166
2018	Visible minority	49	51	41
2018	Non-visible minority	38	62	148

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	45	55	67
2019	Non-visible minority	46	54	166
2018	Visible minority	35	65	41
2018	Non-visible minority	43	57	148

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	58	42	67
2019	Non-visible minority	53	47	166
2018	Visible minority	43	57	41
2018	Non-visible minority	43	57	148

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	37	63	67
2019	Non-visible minority	50	50	166
2018	Visible minority	35	65	41
2018	Non-visible minority	39	61	148

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	39	61	67
2019	Non-visible minority	39	61	166
2018	Visible minority	27	73	41
2018	Non-visible minority	34	66	148

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	61	39	67
2019	Non-visible minority	52	48	166
2018	Visible minority	53	47	41
2018	Non-visible minority	49	51	148

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	27	73	67
2019	Non-visible minority	34	66	166
2018	Visible minority	23	77	41
2018	Non-visible minority	29	71	148

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	59	41	67
2019	Non-visible minority	50	50	166
2018	Visible minority	54	46	41
2018	Non-visible minority	45	55	148

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	19	81	67
2019	Non-visible minority	20	80	166
2018	Visible minority	20	80	41
2018	Non-visible minority	24	76	148

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	67
2019	Non-visible minority	16	84	166

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	54	46	67
2019	Non-visible minority	54	46	164
2018	Visible minority	48	52	41
2018	Non-visible minority	60	40	148

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	27	73	67
2019	Non-visible minority	26	74	164
2018	Visible minority	21	79	41
2018	Non-visible minority	27	73	148

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	67
2019	Non-visible minority	9	91	164

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	67
2019	Non-visible minority	8	92	164

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	67
2019	Non-visible minority	15	85	164
2018	Visible minority	12	88	41
2018	Non-visible minority	8	92	148

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	67
2019	Non-visible minority	6	94	164

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	67
2019	Non-visible minority	14	86	164

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	28	72	67
2019	Non-visible minority	27	73	164
2018	Visible minority	38	62	41
2018	Non-visible minority	23	77	148

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	22	78	312
2019	Non-visible minority	16	84	1451

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	11	20	8	7	28	8	43	25	314
2019	Non-visible minority	20	14	17	5	4	31	9	56	16	1450
2018	Visible minority	17	13	19	9	4	30	8	48	21	233
2018	Non-visible minority	17	16	17	5	3	34	6	57	14	1125
2017	Visible minority	14	13	19	7	7	27	13	46	23	268
2017	Non-visible minority	17	14	16	5	5	32	12	54	17	1221
2014	Visible minority	18	14	20	4	8	28	8	50	19	191
2014	Non-visible minority	18	16	16	6	3	33	8	57	16	1216

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	29	17	4	5	12	2	70	11	313
2019	Non-visible minority	40	28	15	5	3	9	1	76	8	1449
2018	Visible minority	33	29	16	9	3	9	1	69	13	234
2018	Non-visible minority	34	32	14	5	2	12	1	76	8	1125
2017	Visible minority	29	32	14	7	4	12	2	71	13	268
2017	Non-visible minority	34	30	15	6	3	10	1	72	10	1220
2014	Visible minority	24	31	18	6	6	11	4	64	15	191
2014	Non-visible minority	31	29	17	5	3	14	1	70	9	1214
2011	Visible minority	22	31	21	7	4	13	1	62	13	235
2011	Non-visible minority	30	33	17	6	3	11	0	70	10	1468

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	313
2019	Non-visible minority	6	94	1447
2018	Visible minority	14	86	232
2018	Non-visible minority	6	94	1123

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	50	50	52
2019	Non-visible minority	35	65	90
2018	Visible minority	42	58	33
2018	Non-visible minority	27	73	69

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	81	19	52
2019	Non-visible minority	78	22	90
2018	Visible minority	73	27	33
2018	Non-visible minority	83	17	69

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	52
2019	Non-visible minority	100	90
2018	Visible minority	100	33
2018	Non-visible minority	100	69

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	33	67	52
2019	Non-visible minority	8	92	90
2018	Visible minority	40	60	33
2018	Non-visible minority	10	90	69

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	28	72	52
2019	Non-visible minority	43	57	90
2018	Visible minority	21	79	33
2018	Non-visible minority	40	60	69

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	19	81	52
2019	Non-visible minority	39	61	90
2018	Visible minority	19	81	33
2018	Non-visible minority	34	66	69

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	52
2019	Non-visible minority	10	90	90

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	52
2019	Non-visible minority	23	77	90

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	52
2019	Non-visible minority	100	90
2018	Visible minority	100	33
2018	Non-visible minority	100	69

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	52
2019	Non-visible minority	23	77	90

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	26	74	51
2019	Non-visible minority	34	66	90
2018	Visible minority	28	72	33
2018	Non-visible minority	38	62	69

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	51
2019	Non-visible minority	6	94	90

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	51
2019	Non-visible minority	7	93	90

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	55	45	51
2019	Non-visible minority	54	46	90
2018	Visible minority	54	46	33
2018	Non-visible minority	50	50	69

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	312
2019	Non-visible minority	7	93	1452

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	13	19	7	8	30	6	47	23	313
2019	Non-visible minority	22	12	17	3	2	35	10	60	8	1453
2018	Visible minority	15	12	26	6	2	30	7	44	14	233
2018	Non-visible minority	18	14	18	2	2	39	7	60	7	1120
2017	Visible minority	16	13	13	6	6	34	12	54	22	268
2017	Non-visible minority	17	14	18	1	2	40	9	60	6	1222
2014	Visible minority	14	10	19	7	6	35	9	43	23	191
2014	Non-visible minority	16	13	16	2	2	43	9	59	8	1214

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	27	18	5	6	12	1	68	12	313
2019	Non-visible minority	41	29	14	2	2	11	2	80	5	1452
2018	Visible minority	29	32	18	6	2	11	2	69	10	234
2018	Non-visible minority	35	30	15	3	2	14	1	78	5	1122
2017	Visible minority	26	28	14	6	4	17	4	69	13	267
2017	Non-visible minority	37	31	14	3	1	13	1	79	5	1219
2014	Visible minority	25	24	22	5	5	17	4	61	11	191
2014	Non-visible minority	32	29	15	2	2	18	2	76	5	1214
2011	Visible minority	26	35	16	5	3	15	1	72	9	234
2011	Non-visible minority	37	31	15	3	1	12	0	78	5	1467

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	29	15	9	17	1	2	59	26	313
2019	Non-visible minority	27	30	21	11	10	0	1	57	21	1451
2018	Visible minority	26	22	18	14	17	0	3	49	32	233
2018	Non-visible minority	20	28	24	13	14	0	1	49	27	1120
2017	Visible minority	23	26	19	10	20	1	2	50	31	263
2017	Non-visible minority	23	24	23	14	15	0	2	48	29	1222

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	27	22	14	14	1	49	28	313
2019	Non-visible minority	17	28	29	16	9	1	45	25	1450
2018	Visible minority	15	20	32	20	13	1	35	33	233
2018	Non-visible minority	10	24	33	20	12	0	34	32	1128
2017	Visible minority	19	24	23	15	18	1	44	33	265
2017	Non-visible minority	10	29	30	19	11	0	40	30	1220

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	24	21	14	13	0	52	27	314
2019	Non-visible minority	19	32	23	16	9	1	51	26	1445
2018	Visible minority	16	23	27	18	14	2	40	32	234
2018	Non-visible minority	13	27	31	18	10	1	40	28	1119
2017	Visible minority	18	27	26	13	14	2	46	27	265
2017	Non-visible minority	13	31	27	17	11	1	45	28	1219

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	21	23	14	15	0	1	48	29	313
2019	Non-visible minority	21	26	23	17	12	1	1	47	29	1444
2018	Visible minority	15	21	25	21	16	0	2	37	37	232
2018	Non-visible minority	12	23	28	20	16	1	1	36	37	1124
2017	Visible minority	15	28	18	20	16	0	3	44	37	264
2017	Non-visible minority	14	25	23	21	15	0	1	40	36	1221

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	27	13	9	8	1	2	70	17	310
2019	Non-visible minority	39	29	16	8	5	0	2	70	14	1442
2018	Visible minority	33	21	22	9	10	0	6	57	20	232
2018	Non-visible minority	30	31	20	10	5	1	3	63	16	1112
2017	Visible minority	30	27	16	10	7	1	8	63	19	262
2017	Non-visible minority	32	30	16	10	7	0	5	65	18	1218

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	25	23	8	13	1	0	56	21	313
2019	Non-visible minority	31	31	20	10	8	0	0	62	18	1446
2018	Visible minority	23	23	27	11	13	0	1	47	25	234
2018	Non-visible minority	23	29	25	13	9	0	0	53	22	1124
2017	Visible minority	28	23	21	15	11	0	2	52	27	264
2017	Non-visible minority	25	30	24	12	9	0	0	55	21	1218

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	26	17	11	7	0	3	64	18	313
2019	Non-visible minority	31	37	19	8	4	0	0	68	12	1446
2018	Visible minority	30	29	23	8	7	0	2	60	16	232
2018	Non-visible minority	25	38	24	9	4	1	1	64	12	1118
2017	Visible minority	26	28	23	13	7	1	2	56	21	262
2017	Non-visible minority	27	34	22	10	6	0	1	61	16	1219

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	28	21	14	8	1	2	57	22	312
2019	Non-visible minority	23	35	23	12	7	0	0	58	19	1450
2018	Visible minority	23	30	25	11	9	0	3	54	20	232
2018	Non-visible minority	17	32	29	15	6	0	0	50	21	1118
2017	Visible minority	21	29	20	20	9	1	1	51	29	262
2017	Non-visible minority	20	29	25	17	9	0	0	49	26	1217

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	26	18	12	13	1	56	25	314
2019	Non-visible minority	29	30	22	11	7	0	59	19	1449
2018	Visible minority	26	25	22	14	12	3	52	26	231
2018	Non-visible minority	24	33	24	12	6	1	57	18	1118
2017	Visible minority	23	26	17	19	12	2	51	32	264
2017	Non-visible minority	25	30	23	12	9	1	55	22	1217

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	20	14	7	12	1	1	67	19	313
2019	Non-visible minority	50	27	13	5	5	0	0	77	10	1447

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	31	17	8	6	0	1	69	14	311
2019	Non-visible minority	37	34	19	7	3	0	0	72	10	1452
2018	Visible minority	30	27	25	12	4	0	2	58	17	231
2018	Non-visible minority	28	32	24	11	5	0	0	60	16	1110
2017	Visible minority	31	29	20	11	5	1	3	62	17	262
2017	Non-visible minority	32	32	20	10	5	0	1	64	15	1215

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	17	13	6	7	2	73	14	312
2019	Non-visible minority	56	21	12	6	5	1	78	11	1446
2018	Visible minority	50	24	12	6	5	3	76	12	230
2018	Non-visible minority	52	21	14	7	5	2	74	12	1111
2017	Visible minority	53	18	12	7	5	4	74	13	263
2017	Non-visible minority	54	23	13	6	4	1	78	9	1219

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	72	12	5	2	2	7	91	4	312
2019	Non-visible minority	79	8	3	1	2	6	94	3	1447
2018	Visible minority	69	15	7	2	1	6	90	3	231
2018	Non-visible minority	73	12	5	2	2	6	91	4	1117

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	12	6	4	12	2	2	78	16	314
2019	Non-visible minority	77	9	4	4	3	1	2	89	7	1445
2018	Visible minority	63	13	7	5	6	0	5	81	12	231
2018	Non-visible minority	73	11	6	2	3	1	4	88	6	1111
2017	Visible minority	61	15	6	5	7	1	4	81	13	266
2017	Non-visible minority	78	9	5	4	1	0	3	90	6	1223

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	24	10	2	5	1	2	82	7	310
2019	Non-visible minority	65	23	7	2	2	0	1	88	4	1444
2018	Visible minority	61	19	9	4	4	0	2	82	9	229
2018	Non-visible minority	59	25	10	3	2	0	2	85	5	1120
2017	Visible minority	58	21	9	4	4	0	5	82	9	263
2017	Non-visible minority	62	25	6	3	2	0	1	89	5	1221

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	15	7	7	12	1	74	19	312
2019	Non-visible minority	62	19	9	5	5	1	82	10	1437
2018	Visible minority	56	14	10	8	8	3	73	17	228
2018	Non-visible minority	56	21	12	5	5	2	78	10	1111
2017	Visible minority	54	16	8	9	9	4	73	18	262
2017	Non-visible minority	60	21	10	5	4	1	82	9	1217

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	8	3	2	2	23	92	4	311
2019	Non-visible minority	61	10	4	2	1	21	91	3	1442
2018	Visible minority	55	9	4	3	1	27	89	6	229
2018	Non-visible minority	52	12	5	2	1	28	89	3	1097
2017	Visible minority	53	10	6	3	1	27	85	6	259
2017	Non-visible minority	59	11	4	2	1	22	91	4	1219

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	71	14	5	1	1	1	7	91	3	309
2019	Non-visible minority	71	17	5	2	1	0	4	92	3	1441
2018	Visible minority	62	16	6	4	1	0	11	88	6	229
2018	Non-visible minority	65	19	8	2	1	0	5	88	3	1112
2017	Visible minority	65	13	7	1	1	1	11	89	3	261
2017	Non-visible minority	70	18	6	1	1	0	4	92	2	1216

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	70	9	7	3	7	0	4	82	10	312
2019	Non-visible minority	78	10	4	2	3	0	2	91	5	1447
2018	Visible minority	67	13	5	3	5	0	7	86	8	229
2018	Non-visible minority	74	12	5	3	2	0	3	90	5	1119
2017	Visible minority	64	8	9	4	7	1	7	79	12	261
2017	Non-visible minority	73	13	5	3	2	0	4	90	5	1223

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	23	10	3	5	2	81	8	311
2019	Non-visible minority	56	27	10	3	1	1	84	5	1441
2018	Visible minority	49	25	16	5	4	2	75	9	230
2018	Non-visible minority	50	26	15	5	2	2	78	6	1118
2017	Visible minority	48	26	12	4	4	5	79	8	261
2017	Non-visible minority	54	26	12	5	2	2	81	6	1219

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	15	30	31	15	8	45	24	314
2019	Non-visible minority	15	33	37	11	4	48	15	1452
2018	Visible minority	15	29	35	15	6	44	21	235
2018	Non-visible minority	9	31	40	15	4	41	20	1127
2017	Visible minority	9	27	37	19	8	36	27	267
2017	Non-visible minority	9	30	40	15	6	39	21	1222

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	23	34	17	12	0	29	36	312
2019	Non-visible minority	9	19	41	22	9	0	32	28	1439
2018	Visible minority	13	20	40	18	7	1	26	34	229
2018	Non-visible minority	9	22	41	20	8	0	28	31	1116
2017	Visible minority	14	19	38	20	8	0	28	34	267
2017	Non-visible minority	8	21	42	19	9	0	28	29	1214

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	36	15	10	2	3	72	12	313
2019	Non-visible minority	35	40	13	6	2	3	77	9	1449
2018	Visible minority	36	38	14	6	2	4	77	8	233
2018	Non-visible minority	33	40	13	7	2	4	77	10	1121
2017	Visible minority	28	46	12	6	6	3	76	12	267
2017	Non-visible minority	31	43	12	7	3	3	77	10	1223

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	31	18	7	11	2	63	18	313
2019	Non-visible minority	31	38	13	11	5	2	70	16	1452
2018	Visible minority	28	33	15	14	7	2	63	21	234
2018	Non-visible minority	28	38	15	11	5	2	68	17	1124
2017	Visible minority	21	36	15	16	10	2	58	26	266
2017	Non-visible minority	22	40	16	14	6	1	63	21	1219

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	314
2019	Non-visible minority	11	89	1453
2017	Visible minority	19	81	267
2017	Non-visible minority	13	87	1222
2014	Visible minority	16	84	191
2014	Non-visible minority	13	87	1216

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	83	17	47
2019	Non-visible minority	78	22	163
2017	Visible minority	75	25	51
2017	Non-visible minority	76	24	153
2014	Visible minority	80	20	30
2014	Non-visible minority	80	20	161

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	21	6	8	5	3	81	13	38
2019	Non-visible minority	47	32	8	9	2	1	80	11	126
2017	Visible minority	52	29	0	12	2	5	84	16	39
2017	Non-visible minority	55	28	9	4	3	1	84	7	116
2014	Visible minority	53	34	4	5	4	0	87	9	24
2014	Non-visible minority	54	29	7	6	4	1	84	9	128

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	30	16	10	13	2	1	30	70	314
2019	Non-visible minority	26	31	21	12	8	2	1	27	73	1449
2018	Visible minority	26	27	15	14	12	2	3	28	72	235
2018	Non-visible minority	25	30	20	14	9	1	1	25	75	1124
2017	Visible minority	31	18	26	12	8	4	0	32	68	267
2017	Non-visible minority	27	25	23	12	10	3	1	28	72	1224

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	55	45	213
2019	Non-visible minority	59	41	1034

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	41	59	209
2019	Non-visible minority	33	67	1019
2018	Visible minority	25	75	157
2018	Non-visible minority	25	75	816

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	20	17	14	21	3	6	42	39	209
2019	Non-visible minority	17	25	17	16	16	2	8	46	35	1024
2018	Visible minority	17	16	19	17	23	3	5	36	44	160
2018	Non-visible minority	15	26	15	17	19	2	6	45	39	818
2017	Visible minority	16	30	14	18	12	2	8	52	33	171
2017	Non-visible minority	14	28	15	15	18	2	8	47	36	847

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	7	13	15	19	36	4	6	22	61	209
2019	Non-visible minority	7	13	15	22	33	2	9	22	61	1027
2018	Visible minority	2	11	11	22	45	2	6	15	73	161
2018	Non-visible minority	4	11	13	20	42	3	7	17	68	817
2017	Visible minority	1	11	10	23	47	4	5	12	77	171
2017	Non-visible minority	2	9	10	18	50	3	8	13	76	849

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	19	14	9	16	2	4	58	27	306
2019	Non-visible minority	38	20	17	11	10	1	4	60	21	1443
2018	Visible minority	37	18	14	11	14	1	5	59	26	231
2018	Non-visible minority	35	19	15	11	14	1	6	57	26	1126

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 110. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment