2019 Public Service Employee Survey Results for Canadian Grain Commission by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 56 4 8 0 0 0 88 8 58
2019 Unilingual English 44 46 3 7 0 0 0 90 7 266
2017 Bilingual 44 51 2 3 0 0 0 95 3 55
2017 Unilingual English 52 37 4 5 1 0 0 89 7 236
2014 Bilingual 52 36 7 5 0 0 0 88 5 48
2014 Unilingual English 41 48 1 8 2 0 0 89 10 199
2014 Either English or French 33 49 15 3 0 0 0 82 3 34
2011 Bilingual 51 35 2 12 0 0 0 85 12 51
2011 Unilingual English 44 44 3 7 2 0 0 88 9 321
2011 Unilingual French 16 24 33 19 0 0 8 44 21 12
2011 Either English or French 43 51 0 2 4 0 0 93 7 70
2008 Bilingual 42 45 5 5 3 0 0 87 8 60
2008 Unilingual English 38 46 4 9 2 0 0 85 11 331
2008 Either English or French 29 53 12 6 0 0 0 82 6 51

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 26 16 11 6 0 0 66 18 58
2019 Unilingual English 81 11 3 1 1 0 2 94 2 265
2017 Bilingual 50 28 5 11 6 0 0 78 17 55
2017 Unilingual English 82 11 3 1 0 0 3 96 1 236
2014 Bilingual 57 17 7 13 8 0 0 73 20 48
2014 Unilingual English 82 14 1 0 0 0 3 99 0 199
2014 Either English or French 88 10 3 0 0 0 0 97 0 34
2011 Bilingual 47 20 6 16 9 2 0 68 26 51
2011 Unilingual English 85 8 2 1 1 0 4 97 2 320
2011 Unilingual French 16 32 16 19 8 0 8 53 29 12
2011 Either English or French 94 5 0 0 0 0 2 100 0 71
2008 Bilingual 47 22 7 15 10 0 0 68 25 60
2008 Unilingual English 83 10 3 0 0 0 3 97 1 328
2008 Either English or French 82 10 4 2 0 0 2 94 2 51

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 37 9 17 2 0 0 72 19 57
2019 Unilingual English 40 38 7 9 5 0 0 79 15 265
2017 Bilingual 34 39 11 9 7 0 0 73 16 55
2017 Unilingual English 41 37 5 10 6 0 0 79 16 236
2014 Bilingual 52 25 10 9 4 0 0 77 13 48
2014 Unilingual English 44 38 7 8 3 0 0 82 11 199
2014 Either English or French 36 45 12 3 3 0 0 82 7 33
2011 Bilingual 39 19 17 16 9 0 0 58 25 51
2011 Unilingual English 39 36 7 11 8 0 0 75 19 321
2011 Unilingual French 8 49 8 19 8 0 8 62 29 12
2011 Either English or French 29 31 10 11 17 1 0 61 29 71

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 50 7 8 0 0 0 85 8 57
2019 Unilingual English 36 46 5 10 3 0 0 82 13 265
2017 Bilingual 47 45 6 0 2 0 0 92 2 55
2017 Unilingual English 49 34 7 9 2 0 0 83 10 236
2014 Bilingual 49 32 11 6 2 0 0 81 8 48
2014 Unilingual English 36 45 9 9 1 0 0 80 10 199
2014 Either English or French 39 39 22 0 0 0 0 78 0 34
2011 Bilingual 35 47 9 5 4 0 0 82 10 51
2011 Unilingual English 34 43 8 11 3 0 1 78 14 322
2011 Unilingual French 11 32 16 16 8 8 8 51 29 12
2011 Either English or French 36 42 9 8 5 0 0 77 14 70
2008 Bilingual 23 33 17 22 5 0 0 57 27 60
2008 Unilingual English 27 43 11 12 6 0 1 71 18 329
2008 Either English or French 32 34 18 10 6 0 0 66 16 50

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 45 5 5 2 0 0 88 7 57
2019 Unilingual English 51 37 6 5 1 0 0 88 6 264
2017 Bilingual 53 41 4 2 0 0 0 94 2 55
2017 Unilingual English 65 29 3 3 1 0 0 93 4 234
2014 Bilingual 67 27 4 2 0 0 0 94 2 48
2014 Unilingual English 57 34 5 3 0 0 0 92 3 199
2014 Either English or French 51 37 3 3 6 0 0 88 10 34

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 45 18 6 4 0 2 72 9 58
2019 Unilingual English 42 33 13 8 4 0 0 75 12 263
2017 Bilingual 42 30 20 5 2 0 0 72 7 55
2017 Unilingual English 52 29 9 7 3 0 0 81 11 236
2014 Bilingual 37 34 6 15 7 0 0 71 23 48
2014 Unilingual English 41 37 8 8 5 0 1 79 13 199
2014 Either English or French 24 41 12 16 6 0 0 65 23 34
2011 Bilingual 40 17 15 5 21 0 2 58 27 51
2011 Unilingual English 42 31 9 9 8 0 0 73 18 321
2011 Unilingual French 5 27 16 8 35 0 8 35 47 12
2011 Either English or French 41 29 10 6 11 2 1 72 17 71

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 56 7 6 5 0 0 82 11 58
2019 Unilingual English 38 41 13 5 3 0 0 79 8 265
2017 Bilingual 36 57 6 2 0 0 0 92 2 55
2017 Unilingual English 46 40 7 6 2 0 0 86 8 236
2014 Bilingual 33 55 10 2 0 0 0 88 2 48
2014 Unilingual English 33 51 10 3 3 0 0 84 6 199
2014 Either English or French 24 55 17 0 3 0 0 79 3 34
2011 Bilingual 37 29 23 11 0 0 0 66 11 50
2011 Unilingual English 43 36 10 5 5 0 0 79 10 321
2011 Unilingual French 14 19 24 27 8 0 8 35 38 12
2011 Either English or French 43 35 16 3 3 0 0 78 6 71
2008 Bilingual 41 36 14 9 0 0 0 78 9 58
2008 Unilingual English 33 43 12 8 5 0 0 75 13 329
2008 Either English or French 31 41 18 8 2 0 0 73 10 51

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 41 19 5 7 0 0 69 12 57
2019 Unilingual English 28 36 17 13 5 1 0 65 18 264
2017 Bilingual 27 48 15 7 2 2 0 76 9 55
2017 Unilingual English 33 39 11 11 5 0 1 73 16 236
2014 Bilingual 23 48 19 7 2 0 0 71 10 48
2014 Unilingual English 26 41 18 10 5 0 0 67 15 199
2014 Either English or French 22 52 16 3 6 0 0 74 10 34
2011 Bilingual 24 33 12 18 11 0 2 58 29 51
2011 Unilingual English 26 35 15 14 10 0 0 61 24 321
2011 Unilingual French 5 19 16 16 35 0 8 26 56 12
2011 Either English or French 24 38 21 5 12 0 0 63 17 71

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 44 16 6 2 0 0 76 7 57
2019 Unilingual English 36 41 7 13 3 0 0 77 15 263
2017 Bilingual 29 53 11 7 0 0 0 82 7 55
2017 Unilingual English 45 33 11 7 4 0 0 78 11 235

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 38 8 2 4 0 0 87 5 57
2019 Unilingual English 48 41 6 3 1 0 0 90 4 264
2017 Bilingual 54 38 8 0 0 0 0 92 0 55
2017 Unilingual English 59 32 5 4 1 0 0 91 5 236
2014 Bilingual 51 42 5 2 0 0 0 93 2 48
2014 Unilingual English 53 35 7 4 0 0 0 89 4 199
2014 Either English or French 42 52 6 0 0 0 0 94 0 34
2011 Bilingual 48 44 4 2 0 2 0 94 2 51
2011 Unilingual English 49 37 7 3 2 1 0 87 5 321
2011 Unilingual French 22 27 33 0 11 0 8 53 12 12
2011 Either English or French 54 29 12 4 2 0 0 83 6 71
2008 Bilingual 47 32 12 10 0 0 0 78 10 60
2008 Unilingual English 47 38 9 3 2 1 0 86 5 330
2008 Either English or French 37 43 12 4 4 0 0 80 8 51

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 44 11 4 5 0 0 80 9 56
2019 Unilingual English 33 39 12 10 6 0 0 72 16 262
2017 Bilingual 32 53 9 5 0 0 0 86 5 55
2017 Unilingual English 42 33 7 9 7 0 1 76 17 236

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 40 11 2 2 0 0 85 4 57
2019 Unilingual English 55 35 8 2 0 0 0 90 3 261
2017 Bilingual 66 26 8 0 0 0 0 92 0 55
2017 Unilingual English 71 19 5 3 1 0 0 91 4 236
2014 Bilingual 66 30 4 0 0 0 0 96 0 48
2014 Unilingual English 68 25 6 0 0 0 0 93 1 199
2014 Either English or French 57 35 9 0 0 0 0 91 0 34
2011 Bilingual 53 37 10 0 0 0 0 90 0 51
2011 Unilingual English 65 26 7 0 1 0 1 92 1 321
2011 Unilingual French 5 35 24 0 19 8 8 48 22 12
2011 Either English or French 65 25 9 0 2 0 0 90 2 71

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 43 13 7 6 0 0 74 12 57
2019 Unilingual English 34 38 13 11 5 0 0 72 15 264
2017 Bilingual 34 42 11 13 0 0 0 76 13 55
2017 Unilingual English 40 38 8 8 6 0 0 78 14 235
2014 Bilingual 30 32 14 20 2 0 2 63 23 48
2014 Unilingual English 35 43 9 8 5 0 0 78 13 199
2014 Either English or French 27 33 16 15 10 0 0 60 25 34
2011 Bilingual 33 43 8 14 2 0 0 76 16 51
2011 Unilingual English 40 33 12 8 8 0 0 72 16 320
2011 Unilingual French 5 19 8 33 19 8 8 29 61 12
2011 Either English or French 36 32 15 9 8 0 0 68 17 71

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 42 16 3 6 0 0 75 9 57
2019 Unilingual English 37 32 16 8 6 0 0 69 14 264
2017 Bilingual 37 37 20 2 4 0 0 74 6 55
2017 Unilingual English 48 30 11 5 5 0 0 79 10 236
2014 Bilingual 37 29 23 8 2 0 0 66 11 48
2014 Unilingual English 41 37 12 8 2 0 0 78 10 199
2014 Either English or French 36 36 12 13 3 0 0 72 16 34

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 47 17 5 2 0 0 76 7 58
2019 Unilingual English 38 38 14 7 2 0 0 77 9 262
2017 Bilingual 41 46 9 4 0 0 0 87 4 55
2017 Unilingual English 50 30 8 7 4 0 1 81 11 236
2014 Bilingual 36 49 15 0 0 0 0 85 0 48
2014 Unilingual English 44 38 10 6 2 1 0 83 7 199
2014 Either English or French 27 48 16 10 0 0 0 75 10 34
2011 Bilingual 39 36 13 7 3 0 2 76 10 51
2011 Unilingual English 44 36 13 4 2 1 0 81 6 320
2011 Unilingual French 0 35 38 0 18 0 9 39 19 11
2011 Either English or French 42 37 11 6 3 0 2 80 9 71

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 61 7 3 2 0 0 88 5 58
2019 Unilingual English 44 36 13 5 1 0 0 80 7 266
2017 Bilingual 48 44 4 4 0 0 0 92 4 55
2017 Unilingual English 55 29 9 4 3 0 0 84 7 236
2014 Bilingual 50 43 5 2 0 0 0 93 2 48
2014 Unilingual English 49 39 7 4 1 0 0 88 5 198
2014 Either English or French 43 39 12 3 3 0 0 82 6 34
2011 Bilingual 38 40 16 5 0 0 0 78 5 51
2011 Unilingual English 52 33 9 3 3 0 0 85 6 321
2011 Unilingual French 14 43 8 11 8 8 8 68 22 12
2011 Either English or French 52 37 4 5 3 0 0 89 8 71
2008 Bilingual 47 37 10 5 0 0 2 85 5 60
2008 Unilingual English 42 41 9 6 2 0 0 83 8 330
2008 Either English or French 35 47 14 0 2 2 0 84 2 51

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 32 24 8 3 0 2 64 11 57
2019 Unilingual English 41 31 17 7 3 0 1 73 10 262
2017 Bilingual 40 31 18 8 0 0 4 73 8 53
2017 Unilingual English 41 36 14 6 1 0 2 79 7 236
2014 Bilingual 26 39 27 2 4 0 2 66 7 48
2014 Unilingual English 33 37 19 8 2 0 0 71 10 199
2014 Either English or French 41 31 15 3 0 0 10 80 4 34
2011 Bilingual 32 33 16 8 5 0 7 70 13 51
2011 Unilingual English 41 36 14 6 2 0 1 77 8 322
2011 Unilingual French 30 19 27 16 0 0 8 53 18 12
2011 Either English or French 47 29 12 6 2 0 4 80 8 70
2008 Bilingual 23 40 23 2 10 0 2 64 12 60
2008 Unilingual English 36 34 17 8 3 0 2 72 11 331
2008 Either English or French 31 37 18 6 0 0 8 74 6 51

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 18 50 18 6 0 0 24 26 58
2019 Unilingual English 8 19 36 25 10 1 1 36 28 264
2017 Bilingual 2 26 31 24 13 0 4 38 29 55
2017 Unilingual English 3 19 37 24 14 0 3 39 23 235
2014 Bilingual 4 34 42 18 2 0 0 20 38 48
2014 Unilingual English 6 17 43 24 9 1 1 33 24 199
2014 Either English or French 6 15 44 22 12 0 0 35 21 34
2011 Bilingual 9 18 34 30 7 2 0 37 28 51
2011 Unilingual English 6 17 36 26 12 1 3 40 23 317
2011 Unilingual French 24 19 27 14 8 0 8 24 47 12
2011 Either English or French 10 13 34 31 7 0 4 40 24 71
2008 Bilingual 5 33 30 23 5 0 3 29 40 60
2008 Unilingual English 7 24 43 17 8 1 1 25 31 331
2008 Either English or French 8 24 40 18 6 0 4 25 33 50

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 3 25 34 27 11 0 0 38 28 58
2019 Unilingual English 4 15 28 31 19 1 1 52 20 264
2017 Bilingual 2 18 38 22 18 0 2 41 20 55
2017 Unilingual English 4 9 23 29 28 3 4 62 13 235
2014 Bilingual 8 21 37 19 12 2 0 32 29 48
2014 Unilingual English 6 23 34 21 13 1 2 34 31 197
2014 Either English or French 13 19 40 5 24 0 0 29 31 34
2011 Bilingual 9 20 27 27 10 4 2 40 31 51
2011 Unilingual English 8 12 26 30 20 2 3 52 21 319
2011 Unilingual French 43 35 0 14 0 0 8 15 85 12
2011 Either English or French 18 10 21 26 20 2 3 49 29 70
2008 Bilingual 8 33 28 15 12 0 3 28 43 60
2008 Unilingual English 12 18 29 22 15 2 2 39 31 330
2008 Either English or French 16 22 29 25 8 0 0 33 37 51

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 17 32 23 6 0 0 28 39 58
2019 Unilingual English 14 18 28 22 15 1 2 38 34 265
2017 Bilingual 11 20 33 16 16 2 2 34 32 55
2017 Unilingual English 8 15 26 24 20 3 4 47 25 235
2014 Bilingual 2 25 38 25 11 0 0 35 27 48
2014 Unilingual English 8 18 27 26 15 3 4 44 28 199
2014 Either English or French 13 12 37 25 10 3 0 36 26 34
2011 Bilingual 4 27 42 15 8 2 2 24 32 51
2011 Unilingual English 7 12 27 25 19 5 5 50 21 319
2011 Unilingual French 41 27 24 0 0 0 8 0 74 12
2011 Either English or French 10 16 27 26 14 2 6 43 28 70
2008 Bilingual 13 25 32 18 8 0 3 28 40 60
2008 Unilingual English 8 19 33 21 12 2 4 35 30 331
2008 Either English or French 8 32 26 32 0 0 2 33 41 50

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 8 39 36 13 0 0 48 13 58
2019 Unilingual English 2 7 27 35 25 1 2 63 9 262
2017 Bilingual 0 7 33 33 20 2 6 57 7 55
2017 Unilingual English 2 5 25 33 31 0 4 67 7 234
2014 Bilingual 0 6 42 30 22 0 0 52 6 47
2014 Unilingual English 2 8 27 39 21 0 2 61 11 198
2014 Either English or French 3 3 17 49 24 0 3 76 6 34
2011 Bilingual 8 9 37 27 15 2 2 43 18 51
2011 Unilingual English 3 6 22 35 28 2 4 67 9 319
2011 Unilingual French 24 35 27 0 5 0 8 6 65 12
2011 Either English or French 3 5 18 34 26 6 9 70 9 70
2008 Bilingual 8 17 37 25 10 0 3 36 26 60
2008 Unilingual English 3 9 27 37 17 1 5 58 13 331
2008 Either English or French 4 6 33 37 14 0 6 54 10 51

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 10 28 33 16 11 2 0 28 39 58
2019 Unilingual English 11 16 26 27 16 2 2 45 28 264
2017 Bilingual 4 19 33 26 15 0 4 42 24 55
2017 Unilingual English 10 17 26 19 23 1 4 45 28 235
2014 Bilingual 8 42 36 9 4 0 0 14 50 48
2014 Unilingual English 18 17 37 18 9 1 0 28 35 199
2014 Either English or French 24 8 43 13 11 0 0 24 33 34
2011 Bilingual 8 31 30 24 5 2 2 29 40 51
2011 Unilingual English 10 18 29 20 19 1 3 40 29 320
2011 Unilingual French 16 38 30 0 0 0 16 0 64 12
2011 Either English or French 10 21 28 21 13 2 4 37 33 69
2008 Bilingual 12 21 31 22 10 2 2 34 34 58
2008 Unilingual English 12 22 32 19 11 2 2 31 36 330
2008 Either English or French 14 14 36 24 12 0 0 36 28 50

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 17 46 17 12 2 0 30 23 58
2019 Unilingual English 3 9 19 30 30 6 3 66 14 263
2017 Bilingual 2 14 33 31 13 6 2 47 18 55
2017 Unilingual English 3 5 15 34 32 5 7 75 8 234
2014 Bilingual 0 12 22 44 16 2 4 64 12 48
2014 Unilingual English 3 9 25 32 24 2 4 60 13 199
2014 Either English or French 6 6 30 26 17 3 12 51 14 34
2011 Bilingual 0 20 22 24 26 6 2 54 22 51
2011 Unilingual English 2 6 20 33 29 3 6 68 9 318
2011 Unilingual French 16 43 8 19 5 0 8 26 65 12
2011 Either English or French 1 6 21 29 25 7 11 66 9 69
2008 Bilingual 5 20 27 32 8 2 7 44 27 60
2008 Unilingual English 3 9 22 31 26 2 7 62 14 331
2008 Either English or French 6 6 22 33 25 8 0 64 13 51

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 27 33 22 9 2 0 31 35 58
2019 Unilingual English 11 17 27 20 18 3 3 41 30 263
2017 Bilingual 2 22 38 24 13 0 2 37 24 55
2017 Unilingual English 8 13 28 20 23 4 5 47 23 234
2014 Bilingual 4 25 30 31 11 0 0 41 29 48
2014 Unilingual English 8 11 37 24 14 2 5 41 20 199
2014 Either English or French 9 17 33 18 20 0 3 39 28 34

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 20 24 42 7 0 0 49 26 58
2019 Unilingual English 7 11 28 32 19 0 2 52 18 262
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 34 14 11 5 0 0 71 16 58
2019 Unilingual English 76 9 5 2 1 0 7 92 3 264
2017 Bilingual 36 29 15 12 6 0 2 66 18 55
2017 Unilingual English 82 7 5 1 1 0 5 93 2 235
2014 Bilingual 53 14 14 16 3 0 0 67 19 48
2014 Unilingual English 84 4 4 1 0 0 6 94 1 199
2014 Either English or French 92 5 0 0 0 3 0 100 0 34
2011 Bilingual 45 27 4 14 6 2 2 75 21 51
2011 Unilingual English 79 8 3 0 1 1 8 95 2 322
2011 Unilingual French 30 46 0 8 0 0 16 90 10 12
2011 Either English or French 78 10 3 0 0 2 8 97 0 71
2008 Bilingual 55 16 10 10 7 0 2 72 18 58
2008 Unilingual English 69 7 5 1 1 1 16 91 2 331
2008 Either English or French 69 6 0 2 0 0 24 97 3 51

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 44 18 12 4 0 0 67 15 58
2019 Unilingual English 29 31 16 12 7 2 3 63 20 265
2017 Bilingual 27 43 19 7 2 0 2 71 9 55
2017 Unilingual English 30 39 13 9 5 3 1 72 14 235
2014 Bilingual 30 29 34 8 0 0 0 58 8 48
2014 Unilingual English 31 42 13 8 5 1 0 74 12 198
2014 Either English or French 35 46 13 3 3 0 0 81 6 34

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 43 7 7 3 0 0 83 10 58
2019 Unilingual English 42 29 11 13 4 0 1 72 17 264
2017 Bilingual 41 53 4 2 0 0 0 94 2 55
2017 Unilingual English 46 29 8 10 7 0 0 75 17 234
2014 Bilingual 45 36 14 5 0 0 0 81 5 48
2014 Unilingual English 44 28 9 13 5 1 1 73 18 199
2014 Either English or French 43 41 6 10 0 0 0 84 10 34

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 39 9 3 3 0 0 85 6 58
2019 Unilingual English 47 31 7 11 4 0 1 79 15 263
2017 Bilingual 50 42 4 3 0 0 0 93 3 55
2017 Unilingual English 53 32 6 7 3 0 0 84 10 236
2014 Bilingual 47 43 10 0 0 0 0 90 0 48
2014 Unilingual English 38 47 9 3 2 0 0 86 5 199
2014 Either English or French 31 40 19 10 0 0 0 71 10 34

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 46 7 0 2 0 0 91 2 58
2019 Unilingual English 42 35 12 6 4 1 1 78 10 265
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 28 12 2 4 2 2 81 6 58
2019 Unilingual English 43 26 15 6 3 2 5 74 9 265

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 34 10 11 4 0 0 75 14 58
2019 Unilingual English 41 31 13 10 3 1 1 74 13 266
2017 Bilingual 41 38 12 5 2 2 0 81 7 55
2017 Unilingual English 46 33 8 6 5 0 1 81 11 236
2014 Bilingual 26 54 17 2 0 0 0 80 2 48
2014 Unilingual English 41 35 12 9 2 0 0 76 11 199
2014 Either English or French 46 32 16 3 0 0 3 80 3 34
2011 Bilingual 28 40 16 14 2 0 0 67 16 51
2011 Unilingual English 37 34 9 14 6 0 0 72 20 321
2011 Unilingual French 14 19 24 27 8 0 8 35 38 12
2011 Either English or French 35 31 14 10 9 0 1 67 19 71
2008 Bilingual 24 25 17 24 8 2 0 50 33 59
2008 Unilingual English 24 38 12 17 8 0 0 62 26 331
2008 Either English or French 25 33 18 18 6 0 0 59 24 51

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 29 19 4 2 0 0 75 5 58
2019 Unilingual English 47 27 12 7 4 1 2 77 11 266
2017 Bilingual 41 46 11 0 0 2 0 89 0 55
2017 Unilingual English 55 25 9 7 3 1 2 82 9 236
2014 Bilingual 32 57 4 4 2 0 0 89 7 48
2014 Unilingual English 48 34 8 8 2 0 1 83 9 199
2014 Either English or French 38 37 15 6 0 0 3 78 7 34
2011 Bilingual 43 33 9 10 5 0 0 76 14 50
2011 Unilingual English 41 30 13 7 7 1 1 72 14 320
2011 Unilingual French 5 19 8 43 16 0 8 26 65 12
2011 Either English or French 40 30 14 8 5 3 1 73 13 70
2008 Bilingual 24 24 20 17 12 2 2 49 30 59
2008 Unilingual English 33 33 14 9 9 2 1 67 19 331
2008 Either English or French 31 33 18 10 6 0 2 66 16 51

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 33 12 4 3 0 0 82 7 58
2019 Unilingual English 43 30 11 9 5 1 1 75 14 264
2017 Bilingual 43 42 10 4 0 2 0 86 4 55
2017 Unilingual English 49 30 7 8 4 0 1 80 13 236
2014 Bilingual 29 51 12 7 0 0 0 80 7 48
2014 Unilingual English 47 31 8 9 4 1 0 79 13 199
2014 Either English or French 42 35 13 6 0 0 3 80 7 34
2011 Bilingual 44 36 8 7 5 0 0 80 12 51
2011 Unilingual English 41 31 11 10 7 0 0 72 17 320
2011 Unilingual French 0 32 51 8 0 0 8 35 9 12
2011 Either English or French 35 31 13 15 5 0 1 67 20 69
2008 Bilingual 31 22 12 24 12 0 0 53 36 59
2008 Unilingual English 31 35 12 12 8 1 0 67 21 330
2008 Either English or French 29 33 16 14 8 0 0 63 22 51

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 22 9 0 3 0 1 87 3 58
2019 Unilingual English 77 8 5 1 1 0 6 92 3 262
2017 Bilingual 63 17 8 7 3 0 2 81 11 55
2017 Unilingual English 83 6 3 0 1 0 7 95 1 236
2014 Bilingual 64 21 5 4 4 0 2 87 8 48
2014 Unilingual English 82 8 4 0 0 1 5 95 0 199
2014 Either English or French 83 11 0 0 0 3 3 100 0 34
2011 Bilingual 69 16 3 2 8 0 2 87 10 51
2011 Unilingual English 78 6 3 1 2 1 8 93 3 320
2011 Unilingual French 62 30 0 0 0 0 8 100 0 12
2011 Either English or French 77 9 6 0 0 0 8 93 0 71
2008 Bilingual 63 20 3 5 8 0 0 83 13 60
2008 Unilingual English 74 6 4 1 1 1 15 94 1 331
2008 Either English or French 73 12 0 0 0 0 16 100 0 51

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 35 11 14 4 2 14 66 20 58
2019 Unilingual English 46 22 12 7 5 2 6 74 13 266
2017 Bilingual 48 21 9 9 6 2 6 74 16 55
2017 Unilingual English 55 15 5 5 5 3 11 83 11 233
2014 Bilingual 42 12 6 17 15 2 6 59 35 48
2014 Unilingual English 51 15 14 6 5 2 7 72 12 199
2014 Either English or French 38 35 5 3 13 0 6 77 17 34
2011 Bilingual 34 19 8 8 21 4 6 59 31 51
2011 Unilingual English 44 20 8 8 11 2 7 71 20 322
2011 Unilingual French 8 16 0 8 51 0 16 29 71 12
2011 Either English or French 30 29 11 6 9 5 10 69 18 71

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 37 16 2 4 0 0 79 5 58
2019 Unilingual English 53 25 12 4 4 2 1 80 8 266
2017 Bilingual 46 44 2 6 0 2 0 92 6 55
2017 Unilingual English 59 24 8 1 5 2 1 86 6 236

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 32 15 4 2 0 1 79 5 58
2019 Unilingual English 47 28 12 8 4 1 0 76 12 265
2017 Bilingual 48 33 9 8 0 2 0 83 8 55
2017 Unilingual English 56 25 9 5 5 0 0 81 10 236
2014 Bilingual 45 35 20 0 0 0 0 80 0 46
2014 Unilingual English 47 28 12 6 4 1 2 77 10 199
2014 Either English or French 45 32 13 6 0 0 3 80 7 34

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 45 13 24 0 0 0 62 24 22
2019 Unilingual English 23 49 14 10 1 3 1 74 12 74
2019 Either English or French 18 65 0 9 0 0 8 90 10 12
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 29 20 8 6 2 0 65 15 57
2019 Unilingual English 37 27 18 7 6 5 1 67 14 265
2017 Bilingual 38 46 7 7 2 0 0 84 9 55
2017 Unilingual English 40 35 11 8 2 4 0 78 10 234
2014 Bilingual 19 53 21 7 0 0 0 72 7 48
2014 Unilingual English 40 34 13 3 5 6 0 78 8 199
2014 Either English or French 27 47 12 0 10 3 0 77 10 34
2011 Bilingual 32 27 23 11 5 2 0 60 16 51
2011 Unilingual English 36 29 12 8 10 4 0 69 18 321
2011 Unilingual French 14 27 0 27 24 0 8 44 56 12
2011 Either English or French 35 24 16 9 9 6 1 64 19 71

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 35 21 10 8 0 0 61 18 58
2019 Unilingual English 28 25 21 13 7 4 1 56 22 264
2017 Bilingual 31 51 13 2 4 0 0 82 5 55
2017 Unilingual English 38 33 14 9 4 2 0 72 13 236
2014 Bilingual 29 39 23 7 2 0 0 68 9 48
2014 Unilingual English 35 37 12 8 5 2 0 74 14 199
2014 Either English or French 33 16 32 13 6 0 0 49 19 34
2011 Bilingual 32 31 17 6 9 5 0 66 16 51
2011 Unilingual English 39 31 11 9 9 1 0 70 19 318
2011 Unilingual French 22 19 0 0 43 8 8 48 52 12
2011 Either English or French 40 23 21 8 6 1 1 64 14 71
2008 Bilingual 27 35 8 15 15 0 0 62 30 60
2008 Unilingual English 26 34 15 12 11 2 0 61 23 331
2008 Either English or French 14 29 29 14 14 0 0 43 27 51

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 24 32 15 8 0 0 45 23 58
2019 Unilingual English 19 28 20 11 15 7 1 51 28 264
2017 Bilingual 20 46 15 16 2 2 0 67 18 55
2017 Unilingual English 27 34 20 9 6 4 0 64 16 236
2014 Bilingual 20 41 25 9 5 0 0 61 13 48
2014 Unilingual English 26 41 14 10 5 5 0 70 15 199
2014 Either English or French 21 25 37 6 6 3 0 48 13 34
2011 Bilingual 23 31 28 9 8 2 0 55 17 51
2011 Unilingual English 23 38 17 11 7 4 1 64 18 319
2011 Unilingual French 0 24 16 19 33 0 8 26 56 12
2011 Either English or French 22 33 15 17 6 6 1 60 25 71
2008 Bilingual 15 40 17 20 8 0 0 55 28 60
2008 Unilingual English 14 37 17 17 11 4 0 53 29 329
2008 Either English or French 4 35 20 27 12 2 0 40 40 51

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 41 19 14 10 0 0 58 23 58
2019 Unilingual English 19 29 21 13 13 4 1 50 28 265
2017 Bilingual 22 46 17 11 4 0 0 69 15 55
2017 Unilingual English 29 37 12 14 5 2 0 68 20 236
2014 Bilingual 22 47 17 7 7 0 0 69 14 48
2014 Unilingual English 26 40 14 14 5 1 0 67 19 199
2014 Either English or French 15 45 15 22 3 0 0 60 25 34
2011 Bilingual 25 45 19 6 5 0 0 70 11 51
2011 Unilingual English 24 38 17 12 5 3 0 64 18 321
2011 Unilingual French 16 16 24 27 8 0 8 35 38 12
2011 Either English or French 28 38 13 12 8 2 0 66 20 69
2008 Bilingual 22 37 10 20 12 0 0 58 32 60
2008 Unilingual English 18 40 11 18 10 2 0 60 29 331
2008 Either English or French 14 47 14 18 4 4 0 63 22 51

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 28 24 7 6 4 0 62 14 58
2019 Unilingual English 30 22 16 5 5 16 6 67 13 265
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 46 16 11 3 2 0 70 14 58
2019 Unilingual English 24 49 16 9 1 1 0 74 10 266
2017 Bilingual 35 53 6 4 3 0 0 87 7 55
2017 Unilingual English 46 40 7 5 1 0 0 86 7 235
2014 Bilingual 43 41 7 4 4 0 0 84 9 48
2014 Unilingual English 49 37 7 3 2 1 0 87 6 199
2014 Either English or French 42 40 15 3 0 0 0 82 3 34
2011 Bilingual 46 37 8 5 5 0 0 83 9 51
2011 Unilingual English 43 37 12 4 3 1 0 81 7 320
2011 Unilingual French 22 38 24 0 8 0 8 65 9 12
2011 Either English or French 36 44 12 3 4 0 0 81 7 70

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 13 35 23 20 7 2 0 49 28 57
2019 Unilingual English 14 36 24 16 7 2 1 52 24 262

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 42 14 7 2 0 0 78 8 58
2019 Unilingual English 38 41 11 6 2 2 1 81 8 264
2017 Bilingual 55 31 10 4 0 0 0 87 4 55
2017 Unilingual English 54 32 7 4 1 0 1 87 5 234
2014 Bilingual 46 43 11 0 0 0 0 89 0 48
2014 Unilingual English 52 36 6 1 1 2 1 91 3 199
2014 Either English or French 53 31 6 10 0 0 0 84 10 34
2011 Bilingual 41 36 8 8 7 0 0 77 15 51
2011 Unilingual English 51 30 7 5 5 2 1 83 10 322
2011 Unilingual French 14 46 16 8 8 0 8 65 18 12
2011 Either English or French 50 23 8 5 10 5 0 76 15 70
2008 Bilingual 32 32 20 8 5 3 0 66 14 60
2008 Unilingual English 40 33 8 8 6 3 1 76 15 331
2008 Either English or French 31 43 14 8 0 4 0 78 8 51

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 39 14 9 2 2 0 75 11 58
2019 Unilingual English 37 41 14 4 2 1 1 79 6 264

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 36 8 9 10 3 5 71 21 57
2019 Unilingual English 19 30 22 13 8 7 1 53 23 264
2017 Bilingual 27 42 9 14 4 2 2 72 19 55
2017 Unilingual English 30 28 13 9 7 7 5 67 18 235
2014 Bilingual 23 38 18 11 5 2 4 64 17 48
2014 Unilingual English 27 31 20 11 4 5 2 62 16 199
2014 Either English or French 37 33 12 12 3 3 0 72 16 34
2011 Bilingual 29 25 17 17 10 0 2 55 28 51
2011 Unilingual English 27 33 12 12 9 4 1 64 23 322
2011 Unilingual French 16 24 8 27 16 0 8 44 47 12
2011 Either English or French 33 18 15 15 11 8 1 56 28 71

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 28 19 18 10 2 0 52 28 58
2019 Unilingual English 21 36 19 15 8 1 0 58 23 265
2017 Bilingual 37 47 10 2 4 0 0 85 6 55
2017 Unilingual English 40 33 11 10 3 2 0 75 14 236
2014 Bilingual 19 50 16 14 0 0 0 70 14 48
2014 Unilingual English 30 37 18 11 4 0 0 67 15 199
2014 Either English or French 27 39 11 13 6 3 0 68 20 34
2011 Bilingual 28 35 22 10 5 0 0 63 15 51
2011 Unilingual English 30 30 17 11 10 2 0 62 21 322
2011 Unilingual French 11 14 19 24 24 0 8 26 53 12
2011 Either English or French 30 33 16 11 10 0 0 63 21 70
2008 Bilingual 25 22 25 20 8 0 0 47 28 60
2008 Unilingual English 17 34 18 18 11 1 0 52 30 331
2008 Either English or French 18 33 16 16 16 2 0 52 32 51

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 31 12 21 8 2 3 56 31 58
2019 Unilingual English 17 26 17 15 21 2 2 45 37 264
2017 Bilingual 29 36 17 9 8 2 0 66 17 55
2017 Unilingual English 26 21 14 20 12 3 4 51 34 235
2014 Bilingual 12 47 22 9 4 2 4 63 14 47
2014 Unilingual English 22 28 16 17 15 1 1 51 33 199
2014 Either English or French 26 29 19 15 6 6 0 58 22 34
2011 Bilingual 25 36 17 12 9 2 0 62 21 51
2011 Unilingual English 23 26 15 15 17 3 1 51 33 322
2011 Unilingual French 11 30 11 16 24 0 8 44 44 12
2011 Either English or French 27 27 19 13 12 1 1 56 25 70
2008 Bilingual 25 37 12 8 15 0 3 64 24 60
2008 Unilingual English 11 32 14 19 21 0 1 44 41 331
2008 Either English or French 14 39 14 10 24 0 0 53 33 51

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 34 21 7 5 0 0 67 13 58
2019 Unilingual English 49 29 10 5 2 1 4 81 8 264

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 17 10 4 4 0 2 82 8 58
2019 Unilingual English 59 7 8 4 5 2 14 79 12 262

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 35 18 5 5 0 0 72 10 58
2019 Unilingual English 40 27 17 6 4 2 3 71 11 262

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 23 24 4 5 0 2 67 9 58
2019 Unilingual English 39 22 21 5 7 2 4 64 14 260

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 20 30 9 10 0 8 47 20 58
2019 Unilingual English 33 20 16 13 12 3 4 57 26 262

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 70 10 8 3 6 2 1 82 10 58
2019 Unilingual English 60 21 8 3 2 2 3 86 5 262

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 77 9 5 3 0 4 1 91 3 58
2019 Unilingual English 72 14 5 1 1 5 3 93 2 260

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 79 15 2 2 0 0 3 96 2 58
2019 Unilingual English 76 7 3 1 2 2 8 93 4 260

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 53 18 7 4 0 0 71 11 57
2019 Unilingual English 22 42 20 8 4 4 1 67 12 266
2017 Bilingual 23 55 20 2 0 0 0 78 2 55
2017 Unilingual English 34 34 16 10 3 3 0 70 14 236

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 51 15 6 3 0 0 76 9 57
2019 Unilingual English 35 41 12 7 4 2 0 77 10 264
2017 Bilingual 44 48 8 0 0 0 0 92 0 55
2017 Unilingual English 53 31 11 4 1 0 0 84 5 236
2014 Bilingual 48 39 12 0 0 0 0 88 0 48
2014 Unilingual English 51 37 7 3 0 1 0 89 4 198
2014 Either English or French 46 31 10 3 3 3 3 83 7 34
2011 Bilingual 36 25 27 5 7 0 0 62 11 51
2011 Unilingual English 45 29 10 7 5 3 0 76 13 321
2011 Unilingual French 5 19 33 8 19 8 8 29 32 12
2011 Either English or French 42 33 8 10 6 0 0 76 16 71

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 46 9 2 2 0 0 88 3 58
2019 Unilingual English 43 37 15 2 0 2 0 82 2 265
2017 Bilingual 39 42 17 0 2 0 0 81 2 55
2017 Unilingual English 58 25 12 3 1 2 0 84 4 235
2014 Bilingual 48 34 14 4 0 0 0 82 4 48
2014 Unilingual English 57 31 9 2 0 1 0 89 2 198
2014 Either English or French 54 21 10 3 6 6 0 79 10 34

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 37 10 0 3 0 0 87 3 58
2019 Unilingual English 46 37 12 3 2 0 0 83 5 263
2017 Bilingual 52 48 0 0 0 0 0 100 0 55
2017 Unilingual English 60 28 7 3 2 0 0 88 5 236
2014 Bilingual 61 30 9 0 0 0 0 91 0 48
2014 Unilingual English 57 33 6 3 1 0 0 91 4 197
2014 Either English or French 53 34 6 3 3 0 0 87 6 34
2011 Bilingual 45 27 17 4 7 0 0 72 11 51
2011 Unilingual English 51 32 8 3 5 1 0 84 8 319
2011 Unilingual French 14 27 16 27 8 0 8 44 38 12
2011 Either English or French 50 32 7 6 5 0 1 82 11 71
2008 Bilingual 38 35 10 7 10 0 0 73 17 60
2008 Unilingual English 37 41 10 6 6 0 0 78 12 331
2008 Either English or French 32 44 20 0 4 0 0 76 4 50

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 40 12 7 5 0 0 75 12 58
2019 Unilingual English 35 36 18 9 2 0 0 71 11 265
2017 Bilingual 50 33 12 6 0 0 0 83 6 55
2017 Unilingual English 52 26 12 5 3 2 0 80 8 236
2014 Bilingual 42 39 14 5 0 0 0 81 5 48
2014 Unilingual English 39 34 13 8 6 0 0 73 14 199
2014 Either English or French 27 35 23 10 3 0 3 63 13 34
2011 Bilingual 37 18 29 11 5 0 0 55 16 51
2011 Unilingual English 47 25 12 8 7 1 0 73 16 321
2011 Unilingual French 5 27 8 16 35 0 8 35 56 12
2011 Either English or French 36 30 17 7 9 2 0 67 16 71

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 41 16 6 5 0 0 73 11 57
2019 Unilingual English 33 37 19 8 4 0 0 70 11 260
2017 Bilingual 52 37 6 6 0 0 0 89 6 55
2017 Unilingual English 51 29 12 6 2 0 0 80 8 236
2014 Bilingual 40 39 15 4 2 0 0 79 7 48
2014 Unilingual English 42 32 14 8 4 0 0 73 13 199
2014 Either English or French 36 32 18 10 3 0 0 69 13 34
2011 Bilingual 37 26 23 8 5 0 0 63 14 51
2011 Unilingual English 47 28 10 9 4 1 0 76 13 322
2011 Unilingual French 14 19 16 8 35 0 8 35 47 12
2011 Either English or French 40 33 11 10 6 0 0 73 16 71
2008 Bilingual 30 33 13 17 7 0 0 63 23 60
2008 Unilingual English 31 41 12 10 7 0 0 72 17 331
2008 Either English or French 25 53 12 4 6 0 0 78 10 51

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 34 19 10 9 4 0 60 19 58
2019 Unilingual English 34 23 19 15 7 3 0 58 22 264
2017 Bilingual 46 26 14 12 0 0 2 73 12 55
2017 Unilingual English 44 23 14 12 5 2 1 68 17 236
2014 Bilingual 37 31 18 11 2 0 0 68 14 48
2014 Unilingual English 41 24 17 9 7 3 0 66 16 199
2014 Either English or French 31 24 21 12 3 5 3 60 16 34
2011 Bilingual 38 19 12 11 18 2 0 59 29 51
2011 Unilingual English 44 20 12 10 9 5 0 68 20 321
2011 Unilingual French 5 35 0 0 51 0 8 44 56 12
2011 Either English or French 39 21 16 6 12 6 0 64 19 71
2008 Bilingual 27 32 15 8 13 5 0 61 23 60
2008 Unilingual English 31 31 15 10 9 4 1 64 20 331
2008 Either English or French 25 29 27 8 8 2 0 56 16 51
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 22 40 38 58
2019 Unilingual English 21 45 33 266
2017 Bilingual 20 45 35 55
2017 Unilingual English 15 51 35 236
2014 Bilingual 22 47 30 48
2014 Unilingual English 16 53 31 199
2014 Either English or French 12 65 23 34
2011 Bilingual 31 35 34 50
2011 Unilingual English 17 51 32 321
2011 Unilingual French 51 16 33 12
2011 Either English or French 17 56 26 71

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 7 14 54 7 0 17 13
2019 Unilingual English 19 14 36 2 17 11 59
2017 Bilingual 53 18 29 0 0 0 11
2017 Unilingual English 38 12 30 6 9 5 34
2014 Bilingual 54 0 27 8 9999 11 11
2014 Unilingual English 31 28 15 13 9999 13 33
2011 Bilingual 34 22 38 0 9999 7 14
2011 Unilingual English 47 11 23 9 9999 11 53
2011 Either English or French 25 24 16 17 9999 17 12
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 50 9 10 3 0 2 77 14 58
2019 Unilingual English 38 47 9 5 1 1 0 85 6 265

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 35 5 4 0 2 2 91 4 58
2019 Unilingual English 51 32 8 4 1 4 0 86 6 266
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 16 84 264
2019 Either English or French 22 78 45

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 60 40 41

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 42 58 41

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 20 80 41

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 41

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Either English or French 0 100 10

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Either English or French 0 100 10

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Either English or French 0 100 10

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 51 49 41

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 43 57 41

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 51 49 41

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 43 57 41

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 16 84 41

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 59 41 41

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 40 60 41

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Either English or French 0 100 10

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 12 88 41

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 39 61 41

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 36 64 41

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 17 83 41

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 65 35 40

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 45 55 40

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 22 78 40

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 13 87 40

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 19 81 40

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Either English or French 0 100 10

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 15 85 40

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 20 80 40

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Either English or French 0 100 10

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Either English or French 0 100 10

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Either English or French 0 100 10

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Either English or French 0 100 10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 18 82 57
2019 Unilingual English 20 80 265

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 29 14 17 3 12 4 58 24 58
2019 Unilingual English 24 21 18 9 6 20 3 57 20 264
2017 Bilingual 22 33 15 5 7 14 4 67 15 55
2017 Unilingual English 26 16 19 7 5 23 4 58 16 236
2014 Bilingual 26 34 15 3 0 18 4 77 4 48
2014 Unilingual English 26 23 19 5 3 19 4 65 11 199
2014 Either English or French 27 28 21 10 3 11 0 62 14 34

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 38 19 7 2 2 0 72 8 58
2019 Unilingual English 40 33 13 6 3 4 0 77 10 266
2017 Bilingual 36 46 8 7 2 2 0 83 9 55
2017 Unilingual English 46 29 12 2 4 7 0 80 7 236
2014 Bilingual 55 24 16 2 0 2 0 81 2 48
2014 Unilingual English 41 37 14 2 2 4 0 82 4 199
2014 Either English or French 42 27 21 3 6 0 0 70 10 34
2011 Bilingual 36 35 20 6 2 0 0 71 8 51
2011 Unilingual English 50 30 10 4 4 2 0 81 9 322
2011 Unilingual French 14 35 16 11 16 0 8 53 29 12
2011 Either English or French 49 31 10 6 2 2 0 82 8 71
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 5 95 266

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 38 62 14

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 66 34 14

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 14

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 14

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 13

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 13

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 13

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 13

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 13

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 13

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 46 54 13

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 13

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 13

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 47 53 13

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 7 93 264

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 28 24 0 2 13 9 68 2 58
2019 Unilingual English 26 18 22 3 2 24 5 63 6 266
2017 Bilingual 27 25 20 2 4 16 5 67 7 55
2017 Unilingual English 27 14 16 3 2 32 6 66 8 236
2014 Bilingual 29 27 18 2 0 18 6 74 3 48
2014 Unilingual English 25 25 15 2 1 24 7 73 4 199
2014 Either English or French 25 21 34 0 3 14 3 55 4 34

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 28 23 2 2 0 0 73 3 58
2019 Unilingual English 45 29 14 3 1 7 0 80 4 266
2017 Bilingual 45 38 6 3 2 6 0 88 6 55
2017 Unilingual English 53 26 11 2 1 7 0 85 4 236
2014 Bilingual 52 35 9 0 0 5 0 91 0 48
2014 Unilingual English 48 34 10 2 0 6 1 87 3 199
2014 Either English or French 36 29 28 0 3 3 0 68 3 34
2011 Bilingual 48 34 10 5 4 0 0 81 9 50
2011 Unilingual English 51 30 8 3 4 4 0 84 7 322
2011 Unilingual French 22 27 43 8 0 0 0 49 8 12
2011 Either English or French 49 32 7 5 3 5 0 85 8 71
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 38 14 11 7 0 0 68 18 58
2019 Unilingual English 26 34 22 9 9 0 0 60 18 265
2017 Bilingual 18 38 13 15 15 0 0 57 30 54
2017 Unilingual English 27 36 17 8 13 0 0 63 21 236

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 30 35 15 12 0 0 38 26 58
2019 Unilingual English 24 31 25 11 6 1 2 57 17 265
2017 Bilingual 24 18 34 18 6 0 0 42 24 55
2017 Unilingual English 24 30 26 14 6 0 0 54 20 236

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 44 18 18 2 0 0 62 19 58
2019 Unilingual English 40 31 19 4 2 1 3 73 6 264
2017 Bilingual 29 39 18 9 4 0 2 69 13 55
2017 Unilingual English 43 33 14 6 2 0 2 77 9 236

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 24 30 16 22 0 0 32 38 58
2019 Unilingual English 32 29 14 14 8 1 2 62 23 262
2017 Bilingual 18 24 35 16 7 0 0 42 23 55
2017 Unilingual English 29 27 21 9 13 0 1 57 22 236

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 22 13 15 21 0 2 51 36 58
2019 Unilingual English 54 23 10 8 1 1 3 80 9 262
2017 Bilingual 29 21 30 9 9 0 2 51 19 55
2017 Unilingual English 50 26 8 5 5 0 6 81 10 236

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 18 30 12 21 0 0 37 33 58
2019 Unilingual English 32 35 17 9 5 0 1 68 15 264
2017 Bilingual 18 22 32 18 9 0 0 40 28 54
2017 Unilingual English 31 35 17 10 7 0 0 67 16 236

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 43 22 4 6 0 0 68 10 57
2019 Unilingual English 30 35 20 9 4 1 2 67 13 266
2017 Bilingual 22 38 33 6 0 0 2 61 6 54
2017 Unilingual English 35 38 14 8 5 0 0 73 13 236

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 49 17 8 5 0 0 70 13 58
2019 Unilingual English 24 35 20 15 5 1 1 60 19 264
2017 Bilingual 15 38 31 5 6 0 4 56 11 54
2017 Unilingual English 33 34 21 7 5 0 0 67 12 236

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 38 23 4 5 0 0 69 8 57
2019 Unilingual English 34 30 19 11 4 1 0 65 15 264
2017 Bilingual 22 41 24 9 2 0 2 64 11 54
2017 Unilingual English 40 31 18 6 4 0 0 71 11 236

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 33 17 4 5 0 0 75 9 57
2019 Unilingual English 41 25 19 6 6 2 1 68 13 265

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 43 19 5 3 0 2 73 8 58
2019 Unilingual English 38 30 20 7 3 1 0 69 11 263
2017 Bilingual 30 38 21 9 2 0 0 68 11 54
2017 Unilingual English 36 34 16 10 4 0 0 70 14 236

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 31 16 6 2 0 0 77 8 58
2019 Unilingual English 49 26 17 3 3 1 0 76 7 263
2017 Bilingual 39 39 11 11 0 0 0 78 11 55
2017 Unilingual English 49 26 15 6 3 0 1 76 8 236

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 19 8 4 0 0 5 88 4 56
2019 Unilingual English 72 13 5 1 2 2 5 92 3 264
2017 Bilingual 58 29 5 5 2 0 0 87 7 55
2017 Unilingual English 72 14 6 3 3 0 1 88 6 236

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 68 21 4 4 3 0 0 90 7 58
2019 Unilingual English 71 12 6 5 4 0 2 85 9 262
2017 Bilingual 49 29 13 6 4 0 0 78 9 55
2017 Unilingual English 55 29 8 6 2 0 0 84 7 236

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 33 20 2 0 2 0 78 2 58
2019 Unilingual English 54 25 10 5 4 0 1 81 9 261
2017 Bilingual 48 37 6 9 0 0 0 85 9 55
2017 Unilingual English 55 24 13 5 3 0 1 79 8 236

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 30 14 3 3 0 0 80 6 58
2019 Unilingual English 52 25 11 5 5 0 2 77 11 260
2017 Bilingual 41 27 2 11 2 0 17 82 15 55
2017 Unilingual English 54 19 4 2 1 0 20 90 4 235

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 21 10 4 4 0 17 79 8 58
2019 Unilingual English 55 16 6 2 2 0 19 88 5 262
2017 Bilingual 63 24 4 4 4 0 2 88 8 54
2017 Unilingual English 64 21 6 2 1 0 5 90 4 236

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 21 5 2 0 0 0 93 2 58
2019 Unilingual English 67 19 6 2 1 0 6 91 2 262
2019 Either English or French 77 16 5 0 0 2 0 95 0 45
2017 Bilingual 62 21 10 6 2 0 0 83 8 54
2017 Unilingual English 59 21 10 4 2 1 3 83 6 236

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 27 9 4 7 0 0 80 11 58
2019 Unilingual English 43 26 15 6 9 0 2 71 15 262
2017 Bilingual 40 39 12 7 2 0 0 78 9 55
2017 Unilingual English 48 36 9 5 1 0 0 85 6 234

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 31 22 2 0 2 0 76 2 58
2019 Unilingual English 48 33 9 3 2 1 3 85 5 262

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 25 46 16 5 0 0 33 21 58
2019 Unilingual English 20 30 36 13 2 0 0 49 15 264
2017 Bilingual 13 42 41 4 0 0 0 55 4 55
2017 Unilingual English 15 37 37 9 2 0 0 52 11 236

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 16 48 19 10 0 0 29 23 57
2019 Unilingual English 9 17 38 26 10 0 1 36 26 261
2017 Bilingual 2 16 39 31 12 0 0 43 18 54
2017 Unilingual English 4 14 43 25 13 0 0 38 18 236

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 40 18 7 0 2 0 74 7 58
2019 Unilingual English 36 44 10 6 2 2 0 81 8 264
2017 Bilingual 25 36 19 13 4 4 0 63 17 55
2017 Unilingual English 35 44 11 5 2 3 0 82 7 236

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 45 16 16 7 0 0 61 23 58
2019 Unilingual English 25 37 19 12 5 2 0 63 17 266
2017 Bilingual 25 48 13 8 4 2 0 75 12 55
2017 Unilingual English 27 47 12 8 3 2 0 76 11 236
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 58
2019 Unilingual English 11 89 265
2017 Bilingual 20 80 55
2017 Unilingual English 14 86 236
2014 Bilingual 17 83 48
2014 Unilingual English 14 86 195

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 81 19 29
2017 Bilingual 82 18 11
2017 Unilingual English 82 18 35
2014 Unilingual English 97 3 25

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Unilingual English 62 38 0 0 0 0 0 100 0 23
2017 Unilingual English 52 38 3 3 4 0 0 90 7 29
2014 Unilingual English 74 11 6 9 0 0 0 85 9 24
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 43 17 6 8 0 2 25 75 57
2019 Unilingual English 21 38 23 11 5 2 0 21 79 265
2017 Bilingual 17 36 17 20 8 2 0 18 82 55
2017 Unilingual English 23 32 21 12 9 3 0 24 76 236

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 59 41 42
2019 Unilingual English 49 51 203

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 58 42 41
2019 Unilingual English 47 53 201

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 35 18 5 2 0 2 74 8 41
2019 Unilingual English 26 34 19 11 4 1 4 63 16 201
2017 Bilingual 38 18 19 14 9 0 2 57 23 44
2017 Unilingual English 24 27 12 19 12 2 4 54 33 173

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 32 20 10 9 0 11 56 22 41
2019 Unilingual English 12 19 26 16 14 3 10 36 34 200
2017 Bilingual 7 9 25 16 27 0 16 19 51 44
2017 Unilingual English 5 14 16 18 36 5 5 22 60 173

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 16 9 8 0 0 11 82 8 57
2019 Unilingual English 56 19 7 5 3 3 7 83 8 264
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