2019 Public Service Employee Survey Results for Canadian Grain Commission by Question 94. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	60	35	2	3	0	0	95	3	63
2019	EG-03	61	39	0	0	0	0	100	0	18
2019	EG-04	62	31	3	3	0	0	93	3	29
2017	EG	52	43	2	2	0	0	95	2	44
2017	EG-03	50	36	7	7	0	0	86	7	14
2017	EG-04	44	56	0	0	0	0	100	0	18
2014	EG	46	48	5	0	0	2	95	0	42
2014	EG-03	43	50	7	0	0	0	93	0	14
2014	EG-04	55	45	0	0	0	0	100	0	22
2011	EG	62	33	0	6	0	0	94	6	52
2011	EG-03	64	29	0	7	0	0	93	7	14
2011	EG-04	57	37	0	7	0	0	93	7	30
2008	EG	44	40	4	9	2	0	84	11	45
2008	EG-03	40	53	7	0	0	0	93	0	15
2008	EG-04	42	38	4	13	4	0	79	17	24

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	78	13	3	2	3	2	0	92	5	63
2019	EG-03	78	17	6	0	0	0	0	94	0	18
2019	EG-04	79	10	3	0	3	3	0	93	4	29
2017	EG	80	9	2	5	2	0	2	91	7	44
2017	EG-03	71	14	0	14	0	0	0	86	14	14
2017	EG-04	83	6	6	0	0	0	6	94	0	18
2014	EG	83	12	2	0	2	0	0	95	2	42
2014	EG-03	79	14	0	0	7	0	0	93	7	14
2014	EG-04	91	9	0	0	0	0	0	100	0	22
2011	EG	86	6	2	0	2	0	4	96	2	51
2011	EG-03	86	0	7	0	7	0	0	86	7	14
2011	EG-04	90	3	0	0	0	0	7	100	0	29
2008	EG	80	11	5	0	0	2	2	95	0	44
2008	EG-03	67	13	13	0	0	7	0	86	0	15
2008	EG-04	83	13	0	0	0	0	4	100	0	23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	42	39	5	13	2	81	15	62
2019	EG-03	47	41	0	12	0	88	12	17
2019	EG-04	38	38	7	14	3	76	17	29
2017	EG	30	48	5	14	5	77	18	44
2017	EG-03	29	57	7	7	0	86	7	14
2017	EG-04	22	56	0	22	0	78	22	18
2014	EG	29	47	12	12	0	76	12	42
2014	EG-03	43	36	14	7	0	79	7	14
2014	EG-04	23	55	9	14	0	77	14	22
2011	EG	44	31	10	10	6	75	15	52
2011	EG-03	64	14	21	0	0	79	0	14
2011	EG-04	30	47	7	13	3	77	17	30

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	43	40	8	10	0	83	10	63
2019	EG-03	39	50	6	6	0	89	6	18
2019	EG-04	38	38	10	14	0	76	14	29
2018	EG	47	42	2	9	0	89	9	53
2018	EG-03	62	31	8	0	0	92	0	13
2018	EG-04	20	64	0	16	0	84	16	25
2017	EG	43	39	7	11	0	82	11	44
2017	EG-03	64	21	7	7	0	86	7	14
2017	EG-04	22	56	11	11	0	78	11	18
2014	EG	26	43	14	14	2	69	17	42
2014	EG-03	29	50	7	7	7	79	14	14
2014	EG-04	27	36	18	18	0	64	18	22
2011	EG	42	40	4	12	2	83	13	52
2011	EG-03	36	57	0	7	0	93	7	14
2011	EG-04	40	40	0	17	3	80	20	30
2008	EG	27	44	11	9	9	71	18	45
2008	EG-03	7	60	7	20	7	67	27	15
2008	EG-04	33	33	17	4	13	67	17	24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	44	38	10	8	83	8	63
2019	EG-03	56	33	6	6	89	6	18
2019	EG-04	31	52	7	10	83	10	29
2017	EG	48	48	5	0	95	0	44
2017	EG-03	50	43	7	0	93	0	14
2017	EG-04	39	61	0	0	100	0	18
2014	EG	41	52	5	2	93	2	42
2014	EG-03	57	36	7	0	93	0	14
2014	EG-04	36	59	0	5	95	5	22

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	47	27	19	6	0	0	74	6	62
2019	EG-03	47	29	24	0	0	0	76	0	17
2019	EG-04	41	31	21	7	0	0	72	7	29
2018	EG	42	38	13	6	2	0	79	8	53
2018	EG-03	31	54	15	0	0	0	85	0	13
2018	EG-04	40	36	12	8	4	0	76	12	25
2017	EG	45	36	14	2	2	0	82	5	44
2017	EG-03	43	36	14	0	7	0	79	7	14
2017	EG-04	44	39	17	0	0	0	83	0	18
2014	EG	33	48	12	2	2	2	83	5	42
2014	EG-03	36	43	14	0	0	7	85	0	14
2014	EG-04	32	50	9	5	5	0	82	9	22
2011	EG	60	25	8	8	0	0	85	8	52
2011	EG-03	79	21	0	0	0	0	100	0	14
2011	EG-04	47	27	13	13	0	0	73	13	30

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	40	35	18	6	0	76	6	62
2019	EG-03	28	44	28	0	0	72	0	18
2019	EG-04	39	36	14	11	0	75	11	28
2018	EG	43	43	6	8	0	87	8	53
2018	EG-03	46	46	0	8	0	92	8	13
2018	EG-04	32	48	8	12	0	80	12	25
2017	EG	48	41	9	0	2	89	2	44
2017	EG-03	50	36	7	0	7	86	7	14
2017	EG-04	28	56	17	0	0	83	0	18
2014	EG	38	48	12	2	0	86	2	42
2014	EG-03	50	29	14	7	0	79	7	14
2014	EG-04	32	59	9	0	0	91	0	22
2011	EG	42	40	12	2	4	83	6	52
2011	EG-03	43	43	14	0	0	86	0	14
2011	EG-04	40	43	10	0	7	83	7	30
2008	EG	29	47	11	9	4	76	13	45
2008	EG-03	7	60	27	7	0	67	7	15
2008	EG-04	38	46	0	8	8	83	17	24

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	24	40	23	10	3	65	13	62
2019	EG-03	29	41	29	0	0	71	0	17
2019	EG-04	14	48	21	10	7	62	17	29
2018	EG	27	37	19	12	6	63	17	52
2018	EG-03	33	33	17	17	0	67	17	12
2018	EG-04	12	36	24	16	12	48	28	25
2017	EG	32	41	9	11	7	73	18	44
2017	EG-03	36	43	0	14	7	79	21	14
2017	EG-04	17	56	17	11	0	72	11	18
2014	EG	23	43	19	14	0	66	14	42
2014	EG-03	21	50	21	7	0	71	7	14
2014	EG-04	27	41	18	14	0	68	14	22
2011	EG	31	45	8	8	8	76	16	51
2011	EG-03	36	36	21	7	0	71	7	14
2011	EG-04	28	52	3	7	10	79	17	29

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	34	45	8	13	0	79	13	62
2019	EG-03	35	35	24	6	0	71	6	17
2019	EG-04	28	55	3	14	0	83	14	29
2018	EG	43	40	9	8	0	83	8	53
2018	EG-03	38	46	15	0	0	85	0	13
2018	EG-04	32	44	12	12	0	76	12	25
2017	EG	40	35	12	12	2	74	14	43
2017	EG-03	54	15	15	8	8	69	15	13
2017	EG-04	28	44	11	17	0	72	17	18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	45	50	2	3	0	95	3	62
2019	EG-03	47	47	0	6	0	94	6	17
2019	EG-04	38	59	3	0	0	97	0	29
2018	EG	43	49	6	2	0	92	2	53
2018	EG-03	69	23	8	0	0	92	0	13
2018	EG-04	20	72	4	4	0	92	4	25
2017	EG	61	32	5	2	0	93	2	44
2017	EG-03	86	14	0	0	0	100	0	14
2017	EG-04	44	50	0	6	0	94	6	18
2014	EG	50	38	10	2	0	88	2	42
2014	EG-03	57	21	21	0	0	79	0	14
2014	EG-04	50	45	0	5	0	95	5	22
2011	EG	58	35	4	4	0	92	4	52
2011	EG-03	57	29	14	0	0	86	0	14
2011	EG-04	53	40	0	7	0	93	7	30
2008	EG	40	42	11	4	2	82	7	45
2008	EG-03	33	33	33	0	0	67	0	15
2008	EG-04	46	42	0	8	4	88	13	24

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	30	44	15	7	5	74	11	61
2019	EG-03	29	41	24	6	0	71	6	17
2019	EG-04	18	64	4	4	11	82	14	28
2018	EG	36	38	9	13	4	74	17	53
2018	EG-03	31	54	0	15	0	85	15	13
2018	EG-04	20	44	8	20	8	64	28	25
2017	EG	34	34	14	9	9	68	18	44
2017	EG-03	36	43	14	0	7	79	7	14
2017	EG-04	22	39	22	11	6	61	17	18

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	43	43	13	2	0	85	2	61
2019	EG-03	35	59	6	0	0	94	0	17
2019	EG-04	43	46	11	0	0	89	0	28
2018	EG	53	38	9	0	0	91	0	53
2018	EG-03	69	31	0	0	0	100	0	13
2018	EG-04	40	44	16	0	0	84	0	25
2017	EG	68	18	11	0	2	86	2	44
2017	EG-03	64	14	14	0	7	79	7	14
2017	EG-04	61	33	6	0	0	94	0	18
2014	EG	69	22	10	0	0	90	0	42
2014	EG-03	64	29	7	0	0	93	0	14
2014	EG-04	73	18	9	0	0	91	0	22
2011	EG	65	33	2	0	0	98	0	52
2011	EG-03	57	36	7	0	0	93	0	14
2011	EG-04	63	37	0	0	0	100	0	30

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	34	39	18	8	2	73	10	62
2019	EG-03	41	24	29	6	0	65	6	17
2019	EG-04	21	48	21	10	0	69	10	29
2018	EG	37	35	16	10	2	73	12	51
2018	EG-03	25	58	17	0	0	83	0	12
2018	EG-04	25	38	17	17	4	63	21	24
2017	EG	39	27	14	14	7	66	20	44
2017	EG-03	36	21	14	21	7	57	29	14
2017	EG-04	33	33	17	11	6	67	17	18
2014	EG	26	47	17	7	2	74	10	42
2014	EG-03	14	64	21	0	0	79	0	14
2014	EG-04	36	41	14	5	5	77	9	22
2011	EG	40	42	13	0	4	83	4	52
2011	EG-03	14	71	14	0	0	86	0	14
2011	EG-04	50	33	13	0	3	83	3	30

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	42	26	23	8	2	68	10	62
2019	EG-03	29	35	24	12	0	65	12	17
2019	EG-04	38	28	24	7	3	66	10	29
2018	EG	42	33	12	8	6	75	13	52
2018	EG-03	33	50	0	17	0	83	17	12
2018	EG-04	32	40	12	8	8	72	16	25
2017	EG	43	27	11	11	7	70	18	44
2017	EG-03	43	7	21	14	14	50	29	14
2017	EG-04	33	50	11	6	0	83	6	18
2014	EG	43	26	24	7	0	69	7	42
2014	EG-03	36	43	21	0	0	79	0	14
2014	EG-04	50	18	23	9	0	68	9	22

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	35	37	19	5	2	2	74	7	62
2019	EG-03	33	44	22	0	0	0	78	0	18
2019	EG-04	25	43	18	7	4	4	70	11	28
2018	EG	40	34	21	4	0	2	75	4	53
2018	EG-03	38	54	8	0	0	0	92	0	13
2018	EG-04	28	28	32	8	0	4	58	8	25
2017	EG	43	25	23	5	5	0	68	9	44
2017	EG-03	43	21	29	0	7	0	64	7	14
2017	EG-04	39	28	22	11	0	0	67	11	18
2014	EG	35	43	14	2	2	2	80	5	42
2014	EG-03	29	43	21	0	0	7	77	0	14
2014	EG-04	41	41	9	5	5	0	82	9	22
2011	EG	57	25	16	2	0	0	82	2	51
2011	EG-03	71	7	14	7	0	0	79	7	14
2011	EG-04	48	34	17	0	0	0	83	0	29

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	44	32	19	5	0	76	5	63
2019	EG-03	50	28	22	0	0	78	0	18
2019	EG-04	38	34	21	7	0	72	7	29
2018	EG	53	34	8	6	0	87	6	53
2018	EG-03	54	46	0	0	0	100	0	13
2018	EG-04	36	40	12	12	0	76	12	25
2017	EG	50	30	14	5	2	80	7	44
2017	EG-03	57	21	7	7	7	79	14	14
2017	EG-04	33	39	22	6	0	72	6	18
2014	EG	51	34	12	2	0	85	2	41
2014	EG-03	57	29	14	0	0	86	0	14
2014	EG-04	41	41	14	5	0	82	5	22
2011	EG	46	40	10	4	0	87	4	52
2011	EG-03	57	36	7	0	0	93	0	14
2011	EG-04	40	43	10	7	0	83	7	30
2008	EG	24	56	11	9	0	80	9	45
2008	EG-03	0	73	20	7	0	73	7	15
2008	EG-04	33	46	8	13	0	79	13	24

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	47	42	10	2	0	0	89	2	62
2019	EG-03	61	33	6	0	0	0	94	0	18
2019	EG-04	36	50	14	0	0	0	86	0	28
2018	EG	60	30	6	4	0	0	91	4	53
2018	EG-03	85	15	0	0	0	0	100	0	13
2018	EG-04	52	36	12	0	0	0	88	0	25
2017	EG	61	27	7	2	0	2	91	2	44
2017	EG-03	71	21	0	7	0	0	93	7	14
2017	EG-04	67	28	6	0	0	0	94	0	18
2014	EG	40	48	10	2	0	0	88	2	42
2014	EG-03	43	57	0	0	0	0	100	0	14
2014	EG-04	41	41	18	0	0	0	82	0	22
2011	EG	60	33	6	2	0	0	92	2	52
2011	EG-03	64	36	0	0	0	0	100	0	14
2011	EG-04	57	33	7	3	0	0	90	3	30
2008	EG	38	42	13	4	2	0	80	7	45
2008	EG-03	27	60	13	0	0	0	87	0	15
2008	EG-04	42	29	17	8	4	0	71	13	24

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	5	19	39	21	15	0	2	36	25	62
2019	EG-03	11	17	50	22	0	0	0	22	28	18
2019	EG-04	3	17	45	14	21	0	0	34	21	29
2018	EG	4	17	42	25	11	0	2	37	21	53
2018	EG-03	8	8	46	23	15	0	0	38	15	13
2018	EG-04	4	20	56	16	4	0	0	20	24	25
2017	EG	9	11	36	18	20	2	2	40	21	44
2017	EG-03	7	14	29	29	21	0	0	50	21	14
2017	EG-04	0	17	50	11	22	0	0	33	17	18
2014	EG	7	5	41	31	16	0	0	47	12	42
2014	EG-03	7	7	29	50	7	0	0	57	14	14
2014	EG-04	5	5	50	23	18	0	0	41	9	22
2011	EG	2	8	37	33	17	0	4	52	10	52
2011	EG-03	0	7	36	36	14	0	7	54	8	14
2011	EG-04	0	10	43	27	20	0	0	47	10	30
2008	EG	4	13	42	27	11	2	0	39	18	45
2008	EG-03	0	13	47	27	7	7	0	36	14	15
2008	EG-04	8	17	42	21	13	0	0	33	25	24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	2	8	31	23	34	0	3	58	10	62
2019	EG-03	6	17	39	28	11	0	0	39	22	18
2019	EG-04	0	7	31	17	41	0	3	61	7	29
2018	EG	0	8	17	40	31	2	2	74	8	52
2018	EG-03	0	0	23	31	38	8	0	75	0	13
2018	EG-04	0	13	21	50	17	0	0	67	13	24
2017	EG	7	11	18	23	30	5	7	59	21	44
2017	EG-03	7	0	29	36	21	7	0	62	8	14
2017	EG-04	6	17	17	17	44	0	0	61	22	18
2014	EG	5	15	34	20	24	2	0	45	20	41
2014	EG-03	7	0	36	29	29	0	0	57	7	14
2014	EG-04	0	24	43	10	19	5	0	30	25	21
2011	EG	2	2	21	33	40	0	2	75	4	52
2011	EG-03	0	0	29	29	36	0	7	69	0	14
2011	EG-04	3	3	17	40	37	0	0	77	7	30
2008	EG	2	9	24	27	36	2	0	64	11	45
2008	EG-03	0	13	27	33	20	7	0	57	14	15
2008	EG-04	4	8	25	25	38	0	0	63	13	24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	13	13	17	29	25	0	3	56	26	63
2019	EG-03	6	11	33	28	22	0	0	50	17	18
2019	EG-04	10	14	14	34	24	0	3	61	25	29
2018	EG	6	8	25	29	29	0	4	60	14	52
2018	EG-03	0	8	23	38	23	0	8	67	8	13
2018	EG-04	4	8	29	33	25	0	0	58	13	24
2017	EG	7	7	27	23	25	2	9	54	15	44
2017	EG-03	7	7	21	21	43	0	0	64	14	14
2017	EG-04	6	0	39	28	17	6	6	50	6	18
2014	EG	7	17	19	26	16	12	2	50	28	42
2014	EG-03	7	29	14	36	0	14	0	42	42	14
2014	EG-04	5	9	23	27	23	9	5	58	16	22
2011	EG	4	8	21	29	31	6	2	65	13	52
2011	EG-03	7	7	14	21	29	14	7	64	18	14
2011	EG-04	0	7	27	37	27	3	0	66	7	30
2008	EG	7	14	23	20	20	7	9	49	24	44
2008	EG-03	7	20	13	27	20	13	0	54	31	15
2008	EG-04	8	13	29	17	21	0	13	43	24	24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	3	6	24	27	37	0	2	66	10	62
2019	EG-03	6	11	39	6	39	0	0	44	17	18
2019	EG-04	0	3	28	34	34	0	0	69	3	29
2018	EG	0	0	23	42	31	2	2	76	0	52
2018	EG-03	0	0	8	62	23	8	0	92	0	13
2018	EG-04	0	0	29	46	25	0	0	71	0	24
2017	EG	7	2	11	32	41	2	5	78	10	44
2017	EG-03	7	0	0	29	64	0	0	93	7	14
2017	EG-04	6	6	17	44	28	0	0	72	11	18
2014	EG	5	5	19	34	38	0	0	71	10	42
2014	EG-03	0	0	29	29	43	0	0	71	0	14
2014	EG-04	0	9	14	41	36	0	0	77	9	22
2011	EG	0	6	12	37	40	2	4	82	6	52
2011	EG-03	0	0	29	29	36	0	7	69	0	14
2011	EG-04	0	10	3	43	37	3	3	86	11	30
2008	EG	0	16	13	36	29	4	2	69	17	45
2008	EG-03	0	20	13	33	27	7	0	64	21	15
2008	EG-04	0	17	13	42	29	0	0	71	17	24

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	3	13	24	23	34	2	2	58	17	62
2019	EG-03	6	22	11	28	28	6	0	59	29	18
2019	EG-04	3	10	34	21	31	0	0	52	14	29
2018	EG	4	15	21	29	25	2	4	57	20	52
2018	EG-03	8	0	8	38	31	8	8	82	9	13
2018	EG-04	0	25	29	29	17	0	0	46	25	24
2017	EG	9	9	23	27	25	2	5	56	20	44
2017	EG-03	7	0	21	36	36	0	0	71	7	14
2017	EG-04	6	11	28	39	17	0	0	56	17	18
2014	EG	14	7	34	19	26	0	0	45	22	42
2014	EG-03	7	7	36	36	14	0	0	50	14	14
2014	EG-04	14	9	32	14	32	0	0	45	23	22
2011	EG	2	6	21	31	37	2	2	70	8	52
2011	EG-03	0	7	14	21	50	0	7	77	8	14
2011	EG-04	0	7	23	37	30	3	0	69	7	30
2008	EG	7	13	27	27	20	7	0	50	21	45
2008	EG-03	7	13	27	27	7	20	0	42	25	15
2008	EG-04	8	17	25	33	17	0	0	50	25	24

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	2	8	18	23	45	2	3	71	10	62
2019	EG-03	6	22	17	11	33	6	6	50	31	18
2019	EG-04	0	3	17	28	52	0	0	79	3	29
2018	EG	4	12	14	29	33	2	6	68	17	51
2018	EG-03	8	15	8	23	31	8	8	64	27	13
2018	EG-04	4	9	17	35	35	0	0	70	13	23
2017	EG	2	0	18	30	30	9	11	74	3	44
2017	EG-03	7	0	21	21	36	14	0	67	8	14
2017	EG-04	0	0	17	33	39	6	6	81	0	18
2014	EG	5	10	14	22	35	10	5	66	17	42
2014	EG-03	7	0	7	36	29	14	7	82	9	14
2014	EG-04	0	18	18	14	45	5	0	62	19	22
2011	EG	4	6	8	33	38	2	10	80	11	52
2011	EG-03	0	14	7	21	43	7	7	75	17	14
2011	EG-04	7	3	10	40	40	0	0	80	10	30
2008	EG	2	7	16	22	33	11	9	69	11	45
2008	EG-03	7	7	13	20	20	20	13	60	20	15
2008	EG-04	0	8	17	25	42	4	4	73	9	24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	10	10	18	24	31	2	6	60	21	62
2019	EG-03	6	0	33	22	28	0	11	56	6	18
2019	EG-04	10	10	10	28	34	3	3	67	22	29
2018	EG	4	8	23	25	29	8	4	61	13	52
2018	EG-03	0	0	23	23	31	23	0	70	0	13
2018	EG-04	4	8	29	38	21	0	0	58	13	24
2017	EG	7	7	19	26	23	7	12	60	17	43
2017	EG-03	8	8	15	31	38	0	0	69	15	13
2017	EG-04	6	6	22	28	22	6	11	60	13	18
2014	EG	7	10	36	19	23	2	2	45	18	42
2014	EG-03	7	21	29	21	14	0	7	38	31	14
2014	EG-04	0	5	41	23	27	5	0	52	5	22

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	11	7	31	26	21	3	49	19	61
2019	EG-03	22	0	22	33	22	0	56	22	18
2019	EG-04	4	14	29	29	21	4	52	19	28

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	76	11	2	5	2	0	5	92	7	62
2019	EG-03	78	22	0	0	0	0	0	100	0	18
2019	EG-04	82	0	4	4	4	0	7	88	8	28
2017	EG	75	9	5	0	5	2	5	90	5	44
2017	EG-03	71	14	7	0	7	0	0	86	7	14
2017	EG-04	78	11	6	0	0	0	6	94	0	18
2014	EG	88	5	2	2	0	2	0	95	2	42
2014	EG-03	79	7	7	7	0	0	0	86	7	14
2014	EG-04	100	0	0	0	0	0	0	100	0	22
2011	EG	85	4	0	2	2	0	8	96	4	52
2011	EG-03	79	7	0	7	0	0	7	92	8	14
2011	EG-04	87	3	0	0	3	0	7	96	4	30
2008	EG	76	2	4	0	0	2	16	95	0	45
2008	EG-03	67	7	7	0	0	7	13	92	0	15
2008	EG-04	79	0	4	0	0	0	17	95	0	24

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	31	18	23	13	8	2	6	53	23	62
2019	EG-03	33	22	17	17	6	6	0	59	24	18
2019	EG-04	25	18	32	11	7	0	7	46	19	28
2018	EG	23	29	21	10	12	4	2	55	22	52
2018	EG-03	33	8	25	0	17	8	8	50	20	12
2018	EG-04	12	36	24	12	12	4	0	50	25	25
2017	EG	25	34	20	7	7	2	5	63	15	44
2017	EG-03	29	21	14	7	14	0	14	58	25	14
2017	EG-04	17	50	22	6	6	0	0	67	11	18
2014	EG	26	41	19	10	2	0	2	68	12	42
2014	EG-03	29	43	14	14	0	0	0	71	14	14
2014	EG-04	27	41	18	9	5	0	0	68	14	22

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	35	18	21	21	3	0	2	54	25	62
2019	EG-03	33	17	22	22	6	0	0	50	28	18
2019	EG-04	32	18	29	18	4	0	0	50	21	28
2018	EG	36	25	11	19	9	0	0	60	28	53
2018	EG-03	38	38	0	0	23	0	0	77	23	13
2018	EG-04	16	28	24	24	8	0	0	44	32	25
2017	EG	34	27	16	16	7	0	0	61	23	44
2017	EG-03	29	29	21	7	14	0	0	57	21	14
2017	EG-04	28	28	17	22	6	0	0	56	28	18
2014	EG	38	26	19	12	2	2	0	66	15	42
2014	EG-03	43	29	14	14	0	0	0	71	14	14
2014	EG-04	32	27	27	9	5	0	0	59	14	22

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	51	21	8	11	7	0	2	73	18	61
2019	EG-03	50	17	17	6	11	0	0	67	17	18
2019	EG-04	52	22	7	15	4	0	0	74	19	27
2018	EG	49	28	4	17	2	0	0	77	19	53
2018	EG-03	46	15	15	23	0	0	0	62	23	13
2018	EG-04	36	52	0	8	4	0	0	88	12	25
2017	EG	41	36	7	11	5	0	0	77	16	44
2017	EG-03	36	36	0	14	14	0	0	71	29	14
2017	EG-04	39	33	17	11	0	0	0	72	11	18
2014	EG	38	41	10	7	2	2	0	80	10	42
2014	EG-03	50	36	7	7	0	0	0	86	7	14
2014	EG-04	36	36	14	9	5	0	0	73	14	22

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	40	27	16	8	3	3	2	71	12	62
2019	EG-03	39	22	22	6	6	6	0	65	12	18
2019	EG-04	32	36	18	11	0	4	0	70	11	28
2018	EG	38	34	17	6	4	2	0	73	10	53
2018	EG-03	46	15	23	15	0	0	0	62	15	13
2018	EG-04	24	48	16	0	8	4	0	75	8	25

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	32	29	21	10	2	8	66	12	63
2019	EG-03	17	50	33	0	0	0	67	0	18
2019	EG-04	31	24	17	14	3	10	62	19	29

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	38	24	27	6	3	2	63	10	63
2019	EG-03	28	28	44	0	0	0	56	0	18
2019	EG-04	41	31	14	10	3	0	72	14	29
2018	EG	34	45	11	4	6	0	79	9	53
2018	EG-03	38	46	8	0	8	0	85	8	13
2018	EG-04	32	48	8	4	8	0	80	12	25
2017	EG	52	32	9	2	2	2	86	5	44
2017	EG-03	57	21	7	0	7	7	85	8	14
2017	EG-04	33	56	6	6	0	0	89	6	18
2014	EG	38	41	7	12	0	2	80	12	42
2014	EG-03	50	43	7	0	0	0	93	0	14
2014	EG-04	32	41	9	18	0	0	73	18	22
2011	EG	44	40	4	10	2	0	85	12	52
2011	EG-03	43	43	7	7	0	0	86	7	14
2011	EG-04	40	43	0	13	3	0	83	17	30
2008	EG	31	40	7	16	7	0	71	22	45
2008	EG-03	13	40	13	20	13	0	53	33	15
2008	EG-04	42	38	0	17	4	0	79	21	24

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	40	27	14	11	5	3	69	16	63
2019	EG-03	33	22	28	17	0	0	56	17	18
2019	EG-04	41	31	10	10	3	3	75	14	29
2018	EG	40	30	15	13	2	0	70	15	53
2018	EG-03	46	23	23	0	8	0	69	8	13
2018	EG-04	36	32	8	24	0	0	68	24	25
2017	EG	52	23	16	2	2	5	79	5	44
2017	EG-03	57	14	14	0	7	7	77	8	14
2017	EG-04	50	33	11	6	0	0	83	6	18
2014	EG	41	38	10	7	2	2	80	10	42
2014	EG-03	50	43	7	0	0	0	93	0	14
2014	EG-04	32	41	9	14	5	0	73	18	22
2011	EG	48	25	17	8	2	0	73	10	52
2011	EG-03	64	7	29	0	0	0	71	0	14
2011	EG-04	40	30	17	13	0	0	70	13	30
2008	EG	44	27	16	11	2	0	71	13	45
2008	EG-03	40	33	7	13	7	0	73	20	15
2008	EG-04	46	21	21	13	0	0	67	13	24

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	35	38	10	14	3	0	73	17	63
2019	EG-03	28	44	11	17	0	0	72	17	18
2019	EG-04	34	45	7	10	3	0	79	14	29
2018	EG	34	43	9	9	4	0	77	13	53
2018	EG-03	46	38	15	0	0	0	85	0	13
2018	EG-04	24	48	4	20	4	0	72	24	25
2017	EG	45	30	11	11	0	2	77	12	44
2017	EG-03	57	7	14	14	0	7	69	15	14
2017	EG-04	39	50	0	11	0	0	89	11	18
2014	EG	46	31	17	5	2	0	76	7	42
2014	EG-03	57	21	21	0	0	0	79	0	14
2014	EG-04	36	36	14	9	5	0	73	14	22
2011	EG	50	29	6	10	6	0	79	15	52
2011	EG-03	64	21	0	14	0	0	86	14	14
2011	EG-04	40	33	10	7	10	0	73	17	30
2008	EG	39	39	5	11	7	0	77	18	44
2008	EG-03	33	47	0	13	7	0	80	20	15
2008	EG-04	39	30	9	13	9	0	70	22	23

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	76	11	2	2	3	0	6	93	5	63
2019	EG-03	83	17	0	0	0	0	0	100	0	18
2019	EG-04	79	3	0	3	3	0	10	92	8	29
2017	EG	82	7	2	2	2	0	5	93	5	44
2017	EG-03	71	7	7	0	7	0	7	85	8	14
2017	EG-04	83	11	0	0	0	0	6	100	0	18
2014	EG	81	14	2	0	0	2	0	98	0	42
2014	EG-03	86	7	7	0	0	0	0	93	0	14
2014	EG-04	86	14	0	0	0	0	0	100	0	22
2011	EG	85	2	0	2	4	0	8	94	6	52
2011	EG-03	79	7	0	7	0	0	7	92	8	14
2011	EG-04	87	0	0	0	7	0	7	93	7	30
2008	EG	76	2	4	0	2	2	13	92	3	45
2008	EG-03	60	7	7	0	7	7	13	83	8	15
2008	EG-04	83	0	4	0	0	0	13	95	0	24

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	44	22	17	6	5	3	2	70	12	63
2019	EG-03	44	11	28	11	0	0	6	59	12	18
2019	EG-04	41	34	10	7	3	3	0	79	11	29
2017	EG	52	19	5	2	5	7	10	86	9	42
2017	EG-03	43	14	14	0	14	0	14	67	17	14
2017	EG-04	61	17	0	0	0	11	11	100	0	18
2014	EG	46	21	12	2	10	5	5	74	13	42
2014	EG-03	43	7	21	0	7	7	14	64	9	14
2014	EG-04	41	27	9	5	14	5	0	71	19	22
2011	EG	65	17	4	4	4	0	6	88	8	52
2011	EG-03	64	21	0	0	14	0	0	86	14	14
2011	EG-04	63	17	7	3	0	0	10	89	4	30

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	44	30	16	5	0	3	2	78	5	63
2019	EG-03	44	33	11	0	0	11	0	88	0	18
2019	EG-04	41	38	14	7	0	0	0	79	7	29
2018	EG	43	36	13	6	2	0	0	79	8	53
2018	EG-03	46	23	15	15	0	0	0	69	15	13
2018	EG-04	36	48	8	4	4	0	0	84	8	25
2017	EG	50	27	9	7	2	2	2	81	10	44
2017	EG-03	43	29	7	7	7	0	7	77	15	14
2017	EG-04	50	33	6	6	0	6	0	88	6	18

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	42	19	21	11	3	3	0	63	15	62
2019	EG-03	33	22	28	11	6	0	0	56	17	18
2019	EG-04	50	18	21	7	0	4	0	70	7	28
2018	EG	38	30	15	8	9	0	0	68	17	53
2018	EG-03	46	15	23	8	8	0	0	62	15	13
2018	EG-04	28	36	12	12	12	0	0	64	24	25
2017	EG	43	27	14	11	2	0	2	72	14	44
2017	EG-03	36	29	7	14	7	0	7	69	23	14
2017	EG-04	39	39	11	11	0	0	0	78	11	18
2014	EG	48	31	10	2	7	0	2	80	10	42
2014	EG-03	50	50	0	0	0	0	0	100	0	14
2014	EG-04	45	18	18	5	14	0	0	64	18	22

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	32	27	19	8	0	11	2	69	9	62
2019	EG-03	33	33	17	6	0	11	0	75	6	18
2019	EG-04	21	29	32	7	0	11	0	56	8	28
2018	EG	38	23	19	4	4	12	0	70	9	52
2018	EG-03	50	17	25	0	0	8	0	73	0	12
2018	EG-04	16	28	24	4	8	20	0	55	15	25
2017	EG	30	37	12	7	5	9	0	74	13	43
2017	EG-03	38	31	8	15	8	0	0	69	23	13
2017	EG-04	17	50	11	6	0	17	0	80	7	18
2014	EG	31	36	19	0	5	9	0	74	5	42
2014	EG-03	21	43	21	0	7	7	0	69	8	14
2014	EG-04	36	32	18	0	5	9	0	75	5	22
2011	EG	37	33	13	12	0	6	0	73	12	52
2011	EG-03	43	36	14	7	0	0	0	79	7	14
2011	EG-04	27	40	13	13	0	7	0	71	14	30

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	31	21	26	13	0	8	2	57	14	62
2019	EG-03	33	17	28	6	0	17	0	60	7	18
2019	EG-04	25	14	39	18	0	4	0	41	19	28
2018	EG	36	34	11	9	6	0	4	73	16	53
2018	EG-03	46	38	8	8	0	0	0	85	8	13
2018	EG-04	20	32	20	12	12	0	4	54	25	25
2017	EG	30	36	14	9	9	2	0	67	19	44
2017	EG-03	29	29	21	7	14	0	0	57	21	14
2017	EG-04	22	50	11	11	6	0	0	72	17	18
2014	EG	34	36	17	7	5	0	2	71	12	42
2014	EG-03	29	43	14	7	7	0	0	71	14	14
2014	EG-04	36	32	23	5	5	0	0	68	9	22
2011	EG	52	27	10	8	2	2	0	80	10	52
2011	EG-03	57	29	14	0	0	0	0	86	0	14
2011	EG-04	50	27	10	13	0	0	0	77	13	30
2008	EG	22	33	22	18	2	2	0	57	20	45
2008	EG-03	20	40	27	7	0	7	0	64	7	15
2008	EG-04	21	29	17	29	4	0	0	50	33	24

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	26	19	23	10	5	16	2	55	18	62
2019	EG-03	33	0	33	11	6	17	0	40	20	18
2019	EG-04	14	21	29	7	7	21	0	45	18	28
2018	EG	28	23	25	9	8	6	2	55	18	53
2018	EG-03	31	31	23	8	0	8	0	67	8	13
2018	EG-04	16	16	36	12	12	8	0	35	26	25
2017	EG	25	30	20	11	7	7	0	59	20	44
2017	EG-03	29	14	29	14	7	7	0	46	23	14
2017	EG-04	11	44	22	11	6	6	0	59	18	18
2014	EG	26	36	19	7	5	5	2	67	13	42
2014	EG-03	14	50	14	7	7	7	0	69	15	14
2014	EG-04	36	27	23	5	5	5	0	67	10	22
2011	EG	27	44	17	2	2	6	2	77	4	52
2011	EG-03	36	50	14	0	0	0	0	86	0	14
2011	EG-04	23	47	17	0	3	10	0	78	4	30
2008	EG	11	38	16	20	9	7	0	52	31	45
2008	EG-03	7	47	13	13	7	13	0	62	23	15
2008	EG-04	13	38	13	21	13	4	0	52	35	24

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	23	19	21	19	8	8	2	46	30	62
2019	EG-03	22	22	17	22	6	11	0	50	31	18
2019	EG-04	14	21	29	18	11	7	0	38	31	28
2018	EG	23	40	15	11	9	2	0	63	21	53
2018	EG-03	23	62	15	0	0	0	0	85	0	13
2018	EG-04	12	24	20	20	20	4	0	38	42	25
2017	EG	23	34	11	16	9	7	0	61	27	44
2017	EG-03	29	29	7	21	7	7	0	62	31	14
2017	EG-04	11	50	6	17	11	6	0	65	29	18
2014	EG	26	33	26	7	5	2	0	61	12	42
2014	EG-03	14	50	29	0	7	0	0	64	7	14
2014	EG-04	36	14	27	14	5	5	0	52	19	22
2011	EG	25	46	10	8	8	4	0	74	16	52
2011	EG-03	21	57	14	0	0	7	0	85	0	14
2011	EG-04	27	40	10	7	13	3	0	69	21	30
2008	EG	9	36	2	36	11	7	0	48	50	45
2008	EG-03	7	40	0	40	7	7	0	50	50	15
2008	EG-04	4	38	4	38	17	0	0	42	54	24

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	19	24	15	5	2	29	6	68	10	62
2019	EG-03	22	22	28	6	0	22	0	57	7	18
2019	EG-04	18	29	14	4	0	21	14	72	6	28

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	19	52	19	8	0	2	73	8	63
2019	EG-03	17	50	28	6	0	0	67	6	18
2019	EG-04	10	66	14	10	0	0	76	10	29
2018	EG	36	55	6	2	2	0	91	4	53
2018	EG-03	46	54	0	0	0	0	100	0	13
2018	EG-04	20	64	12	4	0	0	84	4	25
2017	EG	45	43	7	5	0	0	89	5	44
2017	EG-03	57	29	7	7	0	0	86	7	14
2017	EG-04	33	56	11	0	0	0	89	0	18
2014	EG	46	38	10	5	0	2	85	5	42
2014	EG-03	43	36	14	0	0	7	85	0	14
2014	EG-04	50	36	5	9	0	0	86	9	22
2011	EG	53	33	8	4	0	2	88	4	51
2011	EG-03	64	29	7	0	0	0	93	0	14
2011	EG-04	48	34	7	7	0	3	86	7	29

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	14	38	30	13	2	2	2	54	15	63
2019	EG-03	17	28	44	11	0	0	0	44	11	18
2019	EG-04	3	52	31	10	3	0	0	55	14	29

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	24	41	19	10	2	5	0	68	12	63
2019	EG-03	17	39	28	17	0	0	0	56	17	18
2019	EG-04	21	48	17	7	0	7	0	74	7	29
2018	EG	32	38	19	8	2	0	2	71	10	53
2018	EG-03	31	38	31	0	0	0	0	69	0	13
2018	EG-04	20	44	20	8	4	0	4	67	13	25
2017	EG	35	40	14	7	2	2	0	76	10	43
2017	EG-03	38	46	8	0	8	0	0	85	8	13
2017	EG-04	22	50	17	6	0	6	0	76	6	18
2014	EG	41	43	10	0	2	4	0	88	3	42
2014	EG-03	50	29	14	0	0	7	0	85	0	14
2014	EG-04	36	55	5	0	5	0	0	91	5	22
2011	EG	60	21	13	4	0	2	0	82	4	52
2011	EG-03	64	7	29	0	0	0	0	71	0	14
2011	EG-04	60	27	7	7	0	0	0	87	7	30
2008	EG	47	22	7	11	4	9	0	76	17	45
2008	EG-03	40	33	7	0	7	13	0	85	8	15
2008	EG-04	50	17	8	17	4	4	0	70	22	24

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	29	48	14	5	2	2	2	79	7	63
2019	EG-03	17	61	17	6	0	0	0	78	6	18
2019	EG-04	31	52	10	3	0	3	0	86	4	29
2018	EG	38	40	17	4	2	0	0	77	6	53
2018	EG-03	31	38	31	0	0	0	0	69	0	13
2018	EG-04	24	48	16	8	4	0	0	72	12	25

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	16	19	21	19	11	14	0	41	35	63
2019	EG-03	11	33	11	22	11	11	0	50	38	18
2019	EG-04	7	14	31	24	10	14	0	24	40	29
2018	EG	21	25	25	17	8	4	2	48	26	53
2018	EG-03	15	38	31	8	0	8	0	58	8	13
2018	EG-04	12	16	28	32	8	4	0	29	42	25
2017	EG	18	34	20	9	9	9	0	58	20	44
2017	EG-03	21	43	7	14	14	0	0	64	29	14
2017	EG-04	6	39	28	11	6	11	0	50	19	18
2014	EG	22	41	22	10	2	4	0	65	13	42
2014	EG-03	36	43	21	0	0	0	0	79	0	14
2014	EG-04	9	45	27	14	5	0	0	55	18	22
2011	EG	25	37	17	12	4	4	2	65	16	52
2011	EG-03	21	36	43	0	0	0	0	57	0	14
2011	EG-04	23	37	10	20	3	3	3	64	25	30

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	21	29	17	22	8	2	2	51	31	63
2019	EG-03	17	28	11	39	6	0	0	44	44	18
2019	EG-04	10	38	17	17	14	3	0	50	32	29
2018	EG	26	32	17	15	6	2	2	61	22	53
2018	EG-03	15	46	15	8	8	8	0	67	17	13
2018	EG-04	16	28	28	20	8	0	0	44	28	25
2017	EG	23	37	14	16	9	0	0	60	26	43
2017	EG-03	15	31	8	23	23	0	0	46	46	13
2017	EG-04	22	44	17	11	6	0	0	67	17	18
2014	EG	26	36	19	12	7	0	0	62	19	42
2014	EG-03	21	36	14	7	21	0	0	57	29	14
2014	EG-04	23	36	23	18	0	0	0	59	18	22
2011	EG	42	27	12	10	8	2	0	71	18	52
2011	EG-03	29	50	7	7	7	0	0	79	14	14
2011	EG-04	43	20	13	13	7	3	0	66	21	30
2008	EG	20	33	7	18	18	2	2	56	37	45
2008	EG-03	7	33	7	27	20	0	7	43	50	15
2008	EG-04	29	29	8	13	21	0	0	58	33	24

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	19	23	18	21	15	3	2	44	37	62
2019	EG-03	11	17	17	28	22	6	0	29	53	18
2019	EG-04	11	32	25	14	14	4	0	44	30	28
2018	EG	21	26	15	17	17	2	2	49	35	53
2018	EG-03	15	46	23	15	0	0	0	62	15	13
2018	EG-04	16	20	12	24	24	4	0	38	50	25
2017	EG	26	12	14	16	26	5	2	40	45	43
2017	EG-03	23	8	8	8	46	0	8	33	58	13
2017	EG-04	17	17	22	22	17	6	0	35	41	18
2014	EG	21	22	17	19	17	2	2	45	38	42
2014	EG-03	14	36	14	14	14	0	7	54	31	14
2014	EG-04	23	18	18	23	18	0	0	41	41	22
2011	EG	19	25	13	13	19	8	2	49	36	52
2011	EG-03	14	29	21	14	7	14	0	50	25	14
2011	EG-04	20	23	13	17	20	7	0	46	39	30
2008	EG	9	22	7	24	33	0	4	33	60	45
2008	EG-03	7	27	7	27	20	0	13	38	54	15
2008	EG-04	8	13	8	21	50	0	0	21	71	24

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	52	31	7	7	3	86	7	61
2019	EG-03	61	33	0	6	0	94	6	18
2019	EG-04	50	36	7	4	4	89	4	28

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	70	5	10	2	3	10	87	2	60
2019	EG-03	61	11	6	6	0	17	87	7	18
2019	EG-04	85	0	4	0	4	7	96	0	27

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	30	33	18	8	7	2	3	66	16	61
2019	EG-03	33	33	22	6	6	0	0	67	11	18
2019	EG-04	18	39	21	4	7	4	7	64	12	28

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	29	25	25	5	8	3	3	58	15	59
2019	EG-03	28	28	28	6	6	6	0	59	12	18
2019	EG-04	22	26	22	7	11	4	7	54	21	27

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	35	23	8	13	12	5	3	64	27	60
2019	EG-03	39	22	6	22	11	0	0	61	33	18
2019	EG-04	33	33	7	4	11	7	4	75	17	27

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	45	27	11	3	2	5	6	82	5	62
2019	EG-03	61	22	0	6	0	6	6	94	6	18
2019	EG-04	32	29	21	4	0	7	7	71	4	28

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	68	12	3	2	8	7	94	2	60
2019	EG-03	76	6	6	0	6	6	93	0	17
2019	EG-04	61	18	4	0	11	7	96	0	28

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	77	2	2	2	7	12	96	2	60
2019	EG-03	72	6	0	0	6	17	100	0	18
2019	EG-04	81	0	4	0	4	11	96	0	27

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	25	41	21	5	0	8	72	5	63
2019	EG-03	22	50	22	0	0	6	76	0	18
2019	EG-04	17	45	21	7	0	10	69	8	29
2018	EG	32	30	30	2	4	2	63	6	53
2018	EG-03	38	23	31	0	0	8	67	0	13
2018	EG-04	16	36	36	4	8	0	52	12	25
2017	EG	27	30	25	11	2	5	60	14	44
2017	EG-03	29	21	36	14	0	0	50	14	14
2017	EG-04	17	44	22	11	0	6	65	12	18

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	29	48	13	5	0	5	81	5	62
2019	EG-03	22	50	22	0	0	6	76	0	18
2019	EG-04	21	62	10	3	0	3	86	4	29
2018	EG	53	28	11	6	0	2	83	6	53
2018	EG-03	54	46	0	0	0	0	100	0	13
2018	EG-04	36	28	20	12	0	4	67	13	25
2017	EG	36	43	16	2	0	2	81	2	44
2017	EG-03	36	36	14	7	0	7	77	8	14
2017	EG-04	28	61	11	0	0	0	89	0	18
2014	EG	41	43	17	0	0	0	83	0	42
2014	EG-03	43	36	21	0	0	0	79	0	14
2014	EG-04	41	50	9	0	0	0	91	0	22
2011	EG	54	25	10	8	2	2	80	10	52
2011	EG-03	64	21	14	0	0	0	86	0	14
2011	EG-04	50	23	10	10	3	3	76	14	30

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	44	32	17	2	5	80	2	63
2019	EG-03	39	28	28	0	6	71	0	18
2019	EG-04	41	38	17	0	3	82	0	29
2018	EG	43	34	17	0	6	82	0	53
2018	EG-03	46	54	0	0	0	100	0	13
2018	EG-04	28	32	32	0	8	65	0	25
2017	EG	43	34	18	0	5	81	0	44
2017	EG-03	43	29	29	0	0	71	0	14
2017	EG-04	39	33	22	0	6	76	0	18
2014	EG	46	34	14	2	4	83	3	42
2014	EG-03	43	14	29	7	7	62	8	14
2014	EG-04	50	45	5	0	0	95	0	22

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	44	38	16	2	0	0	83	2	63
2019	EG-03	44	39	17	0	0	0	83	0	18
2019	EG-04	34	52	14	0	0	0	86	0	29
2018	EG	52	27	17	2	2	0	79	4	52
2018	EG-03	54	31	15	0	0	0	85	0	13
2018	EG-04	33	33	25	4	4	0	67	8	24
2017	EG	41	43	9	0	5	2	86	5	44
2017	EG-03	50	36	0	0	7	7	92	8	14
2017	EG-04	28	56	17	0	0	0	83	0	18
2014	EG	54	38	2	5	0	0	93	5	42
2014	EG-03	57	36	0	7	0	0	93	7	14
2014	EG-04	55	36	5	5	0	0	91	5	22
2011	EG	57	33	6	4	0	0	90	4	51
2011	EG-03	57	43	0	0	0	0	100	0	14
2011	EG-04	55	31	10	3	0	0	86	3	29
2008	EG	29	51	9	7	4	0	80	11	45
2008	EG-03	27	60	0	7	7	0	87	13	15
2008	EG-04	25	46	17	8	4	0	71	13	24

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	35	30	25	6	2	2	66	8	63
2019	EG-03	28	33	33	6	0	0	61	6	18
2019	EG-04	28	34	28	7	0	3	64	7	29
2018	EG	53	21	17	8	2	0	74	9	53
2018	EG-03	54	31	15	0	0	0	85	0	13
2018	EG-04	32	24	24	16	4	0	56	20	25
2017	EG	34	36	14	7	5	5	74	12	44
2017	EG-03	43	21	14	7	7	7	69	15	14
2017	EG-04	22	50	17	6	0	6	76	6	18
2014	EG	35	46	10	10	0	0	81	10	42
2014	EG-03	29	57	7	7	0	0	86	7	14
2014	EG-04	36	45	9	9	0	0	82	9	22
2011	EG	58	17	13	10	2	0	75	12	52
2011	EG-03	64	21	14	0	0	0	86	0	14
2011	EG-04	50	17	17	17	0	0	67	17	30

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	34	37	18	10	2	71	11	62
2019	EG-03	28	39	28	6	0	67	6	18
2019	EG-04	28	45	14	14	0	72	14	29
2018	EG	45	34	13	6	2	79	8	53
2018	EG-03	46	46	8	0	0	92	0	13
2018	EG-04	28	36	20	12	4	64	16	25
2017	EG	34	41	7	14	5	75	18	44
2017	EG-03	36	43	7	7	7	79	14	14
2017	EG-04	22	50	11	17	0	72	17	18
2014	EG	45	36	12	5	2	81	7	42
2014	EG-03	50	36	7	0	7	86	7	14
2014	EG-04	41	36	14	9	0	77	9	22
2011	EG	56	25	12	6	2	81	8	52
2011	EG-03	71	14	7	7	0	86	7	14
2011	EG-04	47	30	17	3	3	77	7	30
2008	EG	27	53	9	4	7	80	11	45
2008	EG-03	7	67	7	13	7	73	20	15
2008	EG-04	33	46	13	0	8	79	8	24

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	27	22	25	14	6	5	52	22	63
2019	EG-03	22	22	28	22	6	0	44	28	18
2019	EG-04	21	21	28	14	10	7	44	26	29
2018	EG	47	21	13	8	9	2	69	17	53
2018	EG-03	62	8	15	0	8	8	75	8	13
2018	EG-04	32	28	12	12	16	0	60	28	25
2017	EG	36	14	18	20	11	0	50	32	44
2017	EG-03	36	14	14	21	14	0	50	36	14
2017	EG-04	28	17	22	28	6	0	44	33	18
2014	EG	35	22	26	7	10	0	57	17	42
2014	EG-03	29	21	36	7	7	0	50	14	14
2014	EG-04	36	18	23	9	14	0	55	23	22
2011	EG	43	14	14	10	10	10	63	22	51
2011	EG-03	57	14	7	7	7	7	77	15	14
2011	EG-04	31	10	17	14	14	14	48	32	29
2008	EG	29	24	18	7	9	13	62	18	45
2008	EG-03	20	27	13	20	13	7	50	36	15
2008	EG-04	29	29	17	0	8	17	70	10	24

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	EG	22	41	37	63
2019	EG-03	33	33	33	18
2019	EG-04	14	41	45	29
2018	EG	17	40	43	53
2018	EG-03	15	31	54	13
2018	EG-04	20	44	36	25
2017	EG	18	52	30	44
2017	EG-03	29	43	29	14
2017	EG-04	11	56	33	18
2014	EG	12	48	40	42
2014	EG-03	0	43	57	14
2014	EG-04	18	50	32	22
2011	EG	10	53	37	51
2011	EG-03	21	64	14	14
2011	EG-04	7	45	48	29

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	EG	7	29	21	0	21	21	14

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	30	52	8	6	2	2	84	8	63
2019	EG-03	33	56	0	6	6	0	89	11	18
2019	EG-04	24	59	10	7	0	0	83	7	29

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	41	37	8	3	2	10	86	5	63
2019	EG-03	39	44	11	0	0	6	88	0	18
2019	EG-04	41	31	10	3	3	10	81	8	29

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	23	77	61
2019	EG-03	35	65	17
2018	EG	17	83	53
2018	EG-03	38	62	13

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	57	43	14

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	36	64	14

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	0	100	14

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	0	100	14

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	57	43	14

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	50	50	14

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	57	43	14

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	57	43	14

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	36	64	14

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	50	50	14

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	43	57	14

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	62	38	13

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	38	62	13

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	38	62	13

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	38	62	13

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	23	77	62
2019	EG-03	33	67	18

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	16	16	19	10	8	24	6	47	26	62
2019	EG-03	22	17	28	11	11	0	11	44	25	18
2019	EG-04	7	14	18	4	7	46	4	43	21	28
2018	EG	11	19	23	6	6	28	8	47	18	53
2018	EG-03	8	15	46	8	0	15	8	30	10	13
2018	EG-04	4	20	16	8	12	32	8	40	33	25
2017	EG	16	9	30	9	2	25	9	38	17	44
2017	EG-03	21	7	36	21	7	0	7	31	31	14
2017	EG-04	6	11	28	6	0	33	17	33	11	18
2014	EG	17	26	17	5	2	26	7	64	11	42
2014	EG-03	29	36	7	7	0	14	7	82	9	14
2014	EG-04	9	27	23	0	5	27	9	57	7	22

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	32	38	14	8	2	6	75	10	63
2019	EG-03	28	39	22	6	6	0	67	11	18
2019	EG-04	24	45	14	7	0	10	77	8	29
2018	EG	30	30	23	6	4	8	65	10	53
2018	EG-03	23	38	38	0	0	0	62	0	13
2018	EG-04	16	28	28	12	8	8	48	22	25
2017	EG	32	34	23	0	2	9	73	3	44
2017	EG-03	43	21	21	0	7	7	69	8	14
2017	EG-04	17	44	28	0	0	11	69	0	18
2014	EG	34	38	24	0	0	4	75	0	42
2014	EG-03	43	43	14	0	0	0	86	0	14
2014	EG-04	27	41	27	0	0	5	71	0	22
2011	EG	65	19	13	2	0	0	85	2	52
2011	EG-03	71	14	14	0	0	0	86	0	14
2011	EG-04	60	23	13	3	0	0	83	3	30

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	8	92	63

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	11	89	63

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	21	13	24	6	0	25	11	53	10	63
2019	EG-03	28	22	22	6	0	11	11	64	7	18
2019	EG-04	10	7	28	3	0	38	14	36	7	29
2018	EG	15	23	17	6	2	28	9	61	12	53
2018	EG-03	15	46	15	0	0	15	8	80	0	13
2018	EG-04	8	20	20	12	4	28	8	44	25	25
2017	EG	23	11	23	7	0	32	5	54	11	44
2017	EG-03	36	14	21	7	0	21	0	64	9	14
2017	EG-04	11	6	28	6	0	39	11	33	11	18
2014	EG	14	24	19	0	0	35	7	67	0	42
2014	EG-03	29	36	14	0	0	14	7	82	0	14
2014	EG-04	9	23	18	0	0	41	9	64	0	22

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	41	29	17	3	0	10	0	77	4	63
2019	EG-03	39	39	17	0	0	6	0	82	0	18
2019	EG-04	34	24	28	0	0	14	0	68	0	29
2018	EG	30	34	17	4	2	9	4	74	7	53
2018	EG-03	31	46	23	0	0	0	0	77	0	13
2018	EG-04	16	32	24	8	4	16	0	57	14	25
2017	EG	43	32	9	2	0	14	0	87	3	44
2017	EG-03	50	29	7	0	0	14	0	92	0	14
2017	EG-04	28	44	11	0	0	17	0	87	0	18
2014	EG	26	48	19	0	0	7	0	79	0	42
2014	EG-03	21	64	14	0	0	0	0	86	0	14
2014	EG-04	32	41	18	0	0	9	0	80	0	22
2011	EG	69	12	15	2	0	2	0	82	2	52
2011	EG-03	79	0	21	0	0	0	0	79	0	14
2011	EG-04	63	17	13	3	0	3	0	83	3	30

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	29	38	25	5	3	0	67	8	63
2019	EG-03	39	39	17	0	6	0	78	6	18
2019	EG-04	24	38	28	7	3	0	62	10	29
2018	EG	30	26	28	11	2	2	58	13	53
2018	EG-03	38	38	15	8	0	0	77	8	13
2018	EG-04	28	20	32	20	0	0	48	20	25
2017	EG	27	43	16	5	9	0	70	14	44
2017	EG-03	21	36	7	14	21	0	57	36	14
2017	EG-04	28	61	11	0	0	0	89	0	18

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	31	24	32	11	0	2	56	11	62
2019	EG-03	39	28	28	6	0	0	67	6	18
2019	EG-04	24	28	41	7	0	0	52	7	29
2018	EG	19	42	26	9	4	0	60	13	53
2018	EG-03	15	46	15	23	0	0	62	23	13
2018	EG-04	8	44	36	4	8	0	52	12	25
2017	EG	27	43	20	7	2	0	70	9	44
2017	EG-03	29	57	0	7	7	0	86	14	14
2017	EG-04	28	33	33	6	0	0	61	6	18

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	40	34	16	8	0	0	2	75	8	62
2019	EG-03	50	28	17	6	0	0	0	78	6	18
2019	EG-04	41	34	17	7	0	0	0	76	7	29
2018	EG	42	42	8	4	0	2	2	88	4	52
2018	EG-03	46	31	8	8	0	8	0	83	8	13
2018	EG-04	28	56	12	4	0	0	0	84	4	25
2017	EG	52	25	14	2	2	2	2	81	5	44
2017	EG-03	71	14	7	0	7	0	0	86	7	14
2017	EG-04	39	39	22	0	0	0	0	78	0	18

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	44	25	18	11	2	0	0	69	13	61
2019	EG-03	56	22	11	11	0	0	0	78	11	18
2019	EG-04	41	21	21	14	3	0	0	62	17	29
2018	EG	35	27	18	8	10	0	2	64	18	51
2018	EG-03	36	36	9	9	9	0	0	73	18	11
2018	EG-04	32	32	20	4	12	0	0	64	16	25
2017	EG	27	41	14	11	5	2	0	70	16	44
2017	EG-03	29	36	21	7	7	0	0	64	14	14
2017	EG-04	33	39	17	11	0	0	0	72	11	18

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	69	13	11	2	0	5	86	2	62
2019	EG-03	83	11	6	0	0	0	94	0	18
2019	EG-04	69	10	14	0	0	7	85	0	29
2018	EG	68	17	9	4	2	0	85	6	53
2018	EG-03	85	0	8	8	0	0	85	8	13
2018	EG-04	60	20	12	4	4	0	80	8	25
2017	EG	61	27	2	0	0	9	98	0	44
2017	EG-03	57	36	7	0	0	0	93	0	14
2017	EG-04	67	22	0	0	0	11	100	0	18

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	37	39	13	5	5	2	77	10	62
2019	EG-03	44	44	0	0	11	0	89	11	18
2019	EG-04	38	34	17	7	3	0	72	10	29
2018	EG	35	37	15	6	8	0	71	13	52
2018	EG-03	33	33	17	0	17	0	67	17	12
2018	EG-04	24	44	16	8	8	0	68	16	25
2017	EG	34	45	11	5	5	0	80	9	44
2017	EG-03	36	50	0	7	7	0	86	14	14
2017	EG-04	33	44	17	6	0	0	78	6	18

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	32	43	17	3	2	0	3	77	5	63
2019	EG-03	44	28	28	0	0	0	0	72	0	18
2019	EG-04	24	52	21	3	0	0	0	76	3	29
2018	EG	38	37	15	4	2	4	0	78	6	52
2018	EG-03	38	8	31	8	0	15	0	55	9	13
2018	EG-04	28	52	12	4	4	0	0	80	8	25
2017	EG	36	41	11	7	5	0	0	77	11	44
2017	EG-03	29	64	0	0	7	0	0	93	7	14
2017	EG-04	33	33	22	11	0	0	0	67	11	18

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	27	40	23	6	2	2	69	8	62
2019	EG-03	28	44	28	0	0	0	72	0	18
2019	EG-04	24	41	21	14	0	0	66	14	29
2018	EG	32	42	23	4	0	0	74	4	53
2018	EG-03	46	31	15	8	0	0	77	8	13
2018	EG-04	12	56	28	4	0	0	68	4	25
2017	EG	39	34	11	7	7	2	74	14	44
2017	EG-03	57	21	0	14	7	0	79	21	14
2017	EG-04	17	61	17	6	0	0	78	6	18

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	32	37	15	13	2	0	2	70	15	62
2019	EG-03	28	39	22	11	0	0	0	67	11	18
2019	EG-04	31	45	10	14	0	0	0	76	14	29
2018	EG	40	38	13	8	0	2	0	79	8	53
2018	EG-03	38	23	15	15	0	8	0	67	17	13
2018	EG-04	28	52	16	4	0	0	0	80	4	25
2017	EG	34	43	14	7	2	0	0	77	9	44
2017	EG-03	29	43	21	7	0	0	0	71	7	14
2017	EG-04	33	50	6	11	0	0	0	83	11	18

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	34	37	18	6	2	2	2	73	8	62
2019	EG-03	44	22	22	6	0	6	0	71	6	18
2019	EG-04	24	48	21	7	0	0	0	72	7	29

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	47	37	11	3	2	84	5	62
2019	EG-03	56	28	17	0	0	83	0	18
2019	EG-04	41	41	10	7	0	83	7	29
2018	EG	54	37	10	0	0	90	0	52
2018	EG-03	62	31	8	0	0	92	0	13
2018	EG-04	50	38	13	0	0	88	0	24
2017	EG	45	36	11	5	2	82	7	44
2017	EG-03	64	29	0	7	0	93	7	14
2017	EG-04	33	44	17	6	0	78	6	18

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	49	25	21	2	2	2	75	3	61
2019	EG-03	50	28	11	6	0	6	82	6	18
2019	EG-04	48	21	31	0	0	0	69	0	29
2018	EG	49	32	15	2	2	0	81	4	53
2018	EG-03	62	15	15	0	8	0	77	8	13
2018	EG-04	36	40	20	4	0	0	76	4	25
2017	EG	41	32	23	0	5	0	73	5	44
2017	EG-03	36	36	21	0	7	0	71	7	14
2017	EG-04	28	39	33	0	0	0	67	0	18

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	81	10	2	3	2	3	95	3	62
2019	EG-03	78	6	6	0	6	6	94	0	18
2019	EG-04	83	10	0	3	0	3	96	4	29
2018	EG	74	23	2	0	2	0	98	0	53
2018	EG-03	77	15	0	0	8	0	100	0	13
2018	EG-04	72	24	4	0	0	0	96	0	25

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	66	15	8	5	5	2	82	10	61
2019	EG-03	50	17	17	11	6	0	67	17	18
2019	EG-04	86	7	7	0	0	0	93	0	28
2018	EG	72	11	4	8	4	2	85	12	53
2018	EG-03	54	8	15	15	8	0	62	23	13
2018	EG-04	76	12	0	8	4	0	88	12	25
2017	EG	74	14	2	5	5	0	88	9	43
2017	EG-03	62	15	8	8	8	0	77	15	13
2017	EG-04	72	22	0	0	6	0	94	6	18

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	60	18	8	7	5	2	80	12	60
2019	EG-03	50	17	11	17	6	0	67	22	18
2019	EG-04	68	25	4	0	4	0	93	4	28
2018	EG	60	17	17	2	4	0	77	6	53
2018	EG-03	62	8	23	0	8	0	69	8	13
2018	EG-04	52	28	16	0	4	0	80	4	25
2017	EG	52	25	9	9	5	0	77	14	44
2017	EG-03	43	21	14	14	7	0	64	21	14
2017	EG-04	67	17	6	6	6	0	83	11	18

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	47	22	24	2	3	2	71	5	59
2019	EG-03	50	28	17	0	6	0	78	6	18
2019	EG-04	56	15	26	4	0	0	70	4	27
2018	EG	55	23	17	4	2	0	77	6	53
2018	EG-03	54	8	23	8	8	0	62	15	13
2018	EG-04	48	36	12	4	0	0	84	4	25
2017	EG	52	23	16	5	5	0	75	9	44
2017	EG-03	57	21	7	7	7	0	79	14	14
2017	EG-04	44	28	28	0	0	0	72	0	18

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	64	7	3	2	3	21	90	6	61
2019	EG-03	61	6	0	0	6	28	92	8	18
2019	EG-04	79	4	0	0	0	18	100	0	28
2018	EG	60	10	4	0	0	27	95	0	52
2018	EG-03	69	0	0	0	0	31	100	0	13
2018	EG-04	64	12	0	0	0	24	100	0	25
2017	EG	50	9	2	7	2	30	84	13	44
2017	EG-03	50	7	0	7	7	29	80	20	14
2017	EG-04	67	0	0	0	0	33	100	0	18

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	67	12	12	2	2	0	7	84	4	60
2019	EG-03	82	0	6	6	0	0	6	88	6	17
2019	EG-04	68	14	11	0	0	0	7	88	0	28
2018	EG	79	9	8	0	0	0	4	92	0	53
2018	EG-03	85	8	0	0	0	0	8	100	0	13
2018	EG-04	84	4	12	0	0	0	0	88	0	25
2017	EG	68	11	5	2	2	2	9	90	5	44
2017	EG-03	57	14	0	0	7	0	21	91	9	14
2017	EG-04	67	17	0	6	0	6	6	94	6	18

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	37	31	18	6	5	3	70	12	62
2019	EG-03	33	33	22	6	0	6	71	6	18
2019	EG-04	36	25	25	7	4	4	63	11	28
2018	EG	49	25	9	4	9	4	76	14	53
2018	EG-03	62	0	15	8	15	0	62	23	13
2018	EG-04	56	32	4	4	4	0	88	8	25
2017	EG	59	18	14	5	2	2	79	7	44
2017	EG-03	64	14	0	7	7	7	85	15	14
2017	EG-04	50	17	28	6	0	0	67	6	18

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	48	33	8	3	2	5	86	5	60
2019	EG-03	56	22	17	0	0	6	82	0	18
2019	EG-04	52	37	4	4	0	4	92	4	27
2018	EG	49	34	8	6	2	2	85	8	53
2018	EG-03	46	31	8	15	0	0	77	15	13
2018	EG-04	40	44	12	4	0	0	84	4	25
2017	EG	50	34	11	5	0	0	84	5	44
2017	EG-03	43	29	21	7	0	0	71	7	14
2017	EG-04	44	44	11	0	0	0	89	0	18

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	18	37	34	11	0	0	55	11	62
2019	EG-03	22	39	28	11	0	0	61	11	18
2019	EG-04	11	36	46	7	0	0	46	7	28
2018	EG	25	47	15	9	4	0	72	13	53
2018	EG-03	31	38	23	8	0	0	69	8	13
2018	EG-04	12	56	16	8	8	0	68	16	25
2017	EG	23	43	23	7	2	2	67	9	44
2017	EG-03	29	43	21	0	7	0	71	7	14
2017	EG-04	17	50	22	11	0	0	67	11	18

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	3	18	39	23	16	0	39	21	61
2019	EG-03	0	22	39	22	17	0	39	22	18
2019	EG-04	0	18	43	25	14	0	39	18	28
2018	EG	4	15	38	26	17	0	43	19	53
2018	EG-03	0	23	31	38	8	0	46	23	13
2018	EG-04	8	16	48	20	8	0	28	24	25
2017	EG	2	7	45	30	14	2	44	9	44
2017	EG-03	7	0	43	36	14	0	50	7	14
2017	EG-04	0	11	50	28	11	0	39	11	18

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	32	46	11	10	0	0	2	79	10	63
2019	EG-03	17	56	17	11	0	0	0	72	11	18
2019	EG-04	38	45	10	7	0	0	0	83	7	29
2018	EG	28	47	21	4	0	0	0	75	4	53
2018	EG-03	15	62	23	0	0	0	0	77	0	13
2018	EG-04	20	48	24	8	0	0	0	68	8	25
2017	EG	32	43	9	11	2	2	0	77	14	44
2017	EG-03	14	50	7	21	7	0	0	64	29	14
2017	EG-04	28	56	11	0	0	6	0	88	0	18

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	19	38	21	17	2	2	2	59	20	63
2019	EG-03	22	28	28	22	0	0	0	50	22	18
2019	EG-04	14	48	21	17	0	0	0	62	17	29
2018	EG	34	28	21	9	8	0	0	62	17	53
2018	EG-03	31	23	31	8	8	0	0	54	15	13
2018	EG-04	24	28	24	12	12	0	0	52	24	25
2017	EG	23	41	14	16	2	5	0	67	19	44
2017	EG-03	14	50	7	21	7	0	0	64	29	14
2017	EG-04	22	44	11	11	0	11	0	75	13	18

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	6	94	63
2019	EG-03	6	94	18
2019	EG-04	7	93	29
2017	EG	14	86	44

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	19	35	27	11	5	3	0	20	80	63
2019	EG-03	33	28	28	0	6	6	0	35	65	18
2019	EG-04	10	41	31	14	3	0	0	10	90	29
2018	EG	21	28	32	11	2	2	4	22	78	53
2018	EG-03	38	15	23	8	0	8	8	45	55	13
2018	EG-04	12	32	40	16	0	0	0	12	88	25
2017	EG	25	27	32	5	9	2	0	26	74	44
2017	EG-03	29	14	29	7	21	0	0	29	71	14
2017	EG-04	28	22	39	6	0	6	0	29	71	18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	55	45	49
2019	EG-03	73	27	11
2019	EG-04	54	46	26

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	61	39	49
2019	EG-03	64	36	11
2019	EG-04	62	38	26
2018	EG	33	67	39
2018	EG-04	27	73	22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	19	31	21	17	6	0	6	53	24	48
2019	EG-03	9	45	18	9	9	0	9	60	20	11
2019	EG-04	15	31	23	19	8	0	4	48	28	26
2018	EG	18	23	15	28	5	3	8	46	37	39
2018	EG-04	14	27	14	32	9	0	5	43	43	22
2017	EG	13	9	22	28	19	0	9	24	52	32
2017	EG-03	20	10	10	10	40	0	10	33	56	10
2017	EG-04	8	8	33	33	8	0	8	18	45	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	19	19	27	19	13	0	4	39	33	48
2019	EG-03	9	9	45	18	9	0	9	20	30	11
2019	EG-04	19	19	23	23	15	0	0	38	38	26
2018	EG	15	15	18	28	15	3	5	33	47	39
2018	EG-04	14	14	18	32	23	0	0	27	55	22
2017	EG	0	13	16	31	31	3	6	14	69	32
2017	EG-03	0	0	10	30	50	0	10	0	89	10
2017	EG-04	0	25	17	33	25	0	0	25	58	12

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	61	21	5	0	2	11	94	0	62
2019	EG-03	44	28	6	0	0	22	93	0	18
2019	EG-04	69	21	0	0	0	10	100	0	29
2018	EG	66	11	6	6	4	8	87	6	53
2018	EG-03	69	8	0	0	8	15	100	0	13
2018	EG-04	64	16	12	8	0	0	80	8	25

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Grain Commission by Question 94. Please indicate your occupational group and level. Occupational group and level - EG

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?