2019 Public Service Employee Survey Results for Canadian Grain Commission by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 41 47 3 8 0 0 0 89 8 339
2019 Term 59 35 6 0 0 0 0 94 0 20
2017 Indeterminate (permanent) 47 42 4 6 1 0 0 90 7 304
2017 Term 55 40 0 0 5 0 0 95 5 22
2014 Indeterminate (permanent) 41 48 3 7 1 0 0 89 8 278
2011 Indeterminate (permanent) 42 46 3 7 2 0 0 88 10 394
2011 Term 46 39 10 5 0 0 0 85 5 42
2008 Indeterminate (permanent) 38 47 5 8 2 0 0 85 10 400
2008 Term 29 51 7 10 2 0 0 80 12 41

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 75 13 5 3 2 0 1 90 5 339
2019 Term 75 25 0 0 0 0 0 100 0 20
2017 Indeterminate (permanent) 77 15 3 3 1 0 2 94 4 304
2017 Term 86 0 5 9 0 0 0 86 9 22
2014 Indeterminate (permanent) 78 14 2 2 2 0 2 94 4 278
2011 Indeterminate (permanent) 79 10 2 3 2 0 3 92 6 394
2011 Term 83 10 2 0 0 0 5 98 0 42
2008 Indeterminate (permanent) 77 12 4 3 2 0 3 92 4 397
2008 Term 78 17 2 0 2 0 0 95 2 41

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 39 8 11 4 0 0 77 15 337
2019 Term 65 30 0 0 6 0 0 94 6 20
2017 Indeterminate (permanent) 37 39 7 11 6 0 0 76 17 304
2017 Term 46 45 4 5 0 0 0 91 5 22
2014 Indeterminate (permanent) 44 36 9 8 3 0 0 80 11 278
2011 Indeterminate (permanent) 36 35 8 10 11 0 1 71 21 395
2011 Term 25 29 16 22 7 0 0 55 29 42

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 36 48 5 9 2 0 0 84 11 337
2019 Term 59 35 0 0 6 0 0 94 6 20
2018 Indeterminate (permanent) 40 44 4 9 2 0 1 85 11 280
2018 Term 56 28 9 4 4 0 0 84 8 25
2017 Indeterminate (permanent) 48 37 6 6 2 0 0 86 8 304
2017 Term 36 42 9 13 0 0 0 79 13 22
2014 Indeterminate (permanent) 38 42 12 7 1 0 0 80 8 278
2011 Indeterminate (permanent) 32 45 8 9 4 1 1 78 14 396
2011 Term 36 35 9 18 2 0 0 71 20 42
2008 Indeterminate (permanent) 26 42 13 13 6 0 0 68 19 398
2008 Term 33 35 10 18 5 0 0 68 23 40

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 50 39 5 6 1 0 0 89 6 336
2019 Term 65 25 10 0 0 0 0 90 0 20
2017 Indeterminate (permanent) 62 30 4 3 1 0 0 92 4 302
2017 Term 63 37 0 0 0 0 0 100 0 22
2014 Indeterminate (permanent) 57 34 5 3 1 0 0 91 4 278

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 36 13 9 4 0 0 74 13 336
2019 Term 55 20 25 0 0 0 0 75 0 20
2018 Indeterminate (permanent) 39 34 14 8 4 0 0 74 12 280
2018 Term 55 32 8 5 0 0 0 87 5 25
2017 Indeterminate (permanent) 46 30 11 8 5 0 0 76 13 304
2017 Term 68 22 4 5 0 0 0 90 5 22
2014 Indeterminate (permanent) 36 38 9 10 6 0 0 75 16 278
2011 Indeterminate (permanent) 40 29 11 9 11 0 0 70 20 396
2011 Term 42 27 9 7 15 0 0 69 22 42

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 43 11 6 3 0 0 80 9 338
2019 Term 40 46 15 0 0 0 0 85 0 20
2018 Indeterminate (permanent) 35 48 11 4 2 0 0 83 6 278
2018 Term 43 44 0 8 5 0 0 87 13 25
2017 Indeterminate (permanent) 42 42 9 5 2 0 0 84 7 304
2017 Term 38 62 0 0 0 0 0 100 0 22
2014 Indeterminate (permanent) 31 52 11 3 3 0 0 83 6 278
2011 Indeterminate (permanent) 41 36 12 6 5 0 1 78 10 395
2011 Term 42 19 23 8 8 0 0 61 15 42
2008 Indeterminate (permanent) 32 43 12 8 4 0 0 75 13 396
2008 Term 39 32 22 7 0 0 0 71 7 41

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 28 37 17 13 5 1 0 65 18 336
2019 Term 44 30 15 6 6 0 0 74 11 20
2018 Indeterminate (permanent) 26 39 19 11 5 0 0 64 16 279
2018 Term 43 40 8 9 0 0 0 83 9 25
2017 Indeterminate (permanent) 30 40 13 11 5 0 0 71 16 304
2017 Term 32 50 4 9 0 4 0 86 9 22
2014 Indeterminate (permanent) 24 44 19 8 5 0 0 67 13 278
2011 Indeterminate (permanent) 25 34 15 14 11 0 1 60 25 396
2011 Term 16 35 22 12 15 0 0 51 27 42

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 41 9 11 3 0 0 78 13 335
2019 Term 44 46 5 6 0 0 0 90 6 20
2018 Indeterminate (permanent) 35 43 10 10 2 0 0 77 12 280
2018 Term 52 39 9 0 0 0 0 91 0 25
2017 Indeterminate (permanent) 42 38 10 7 3 0 0 80 11 303
2017 Term 41 41 9 10 0 0 0 81 10 22

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 51 39 6 2 1 0 0 90 4 335
2019 Term 60 40 0 0 0 0 0 100 0 20
2018 Indeterminate (permanent) 49 41 6 3 1 0 0 91 4 277
2018 Term 51 40 9 0 0 0 0 91 0 25
2017 Indeterminate (permanent) 57 34 6 3 1 0 0 91 4 304
2017 Term 68 27 4 0 0 0 0 96 0 22
2014 Indeterminate (permanent) 50 39 7 3 1 0 0 89 4 278
2011 Indeterminate (permanent) 49 37 8 3 2 1 0 86 5 395
2011 Term 45 31 12 5 0 7 0 82 5 42
2008 Indeterminate (permanent) 46 37 10 4 2 1 0 84 6 399
2008 Term 46 39 12 2 0 0 0 85 2 41

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 33 40 11 9 6 0 0 74 15 333
2019 Term 60 20 21 0 0 0 0 79 0 20
2018 Indeterminate (permanent) 32 43 11 11 3 0 0 75 14 278
2018 Term 55 32 4 9 0 0 0 87 9 25
2017 Indeterminate (permanent) 38 37 8 10 7 0 0 75 17 304
2017 Term 40 50 0 10 0 0 0 90 10 22

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 57 32 8 2 1 0 0 89 3 331
2019 Term 61 24 15 0 0 0 0 85 0 20
2018 Indeterminate (permanent) 54 36 8 1 1 0 0 90 2 275
2018 Term 64 36 0 0 0 0 0 100 0 23
2017 Indeterminate (permanent) 68 22 6 2 1 0 0 91 3 304
2017 Term 64 36 0 0 0 0 0 100 0 22
2014 Indeterminate (permanent) 64 28 7 0 0 0 0 93 1 278
2011 Indeterminate (permanent) 61 28 8 0 2 0 1 90 2 395
2011 Term 63 25 10 0 0 0 2 90 0 42

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 41 11 10 5 0 0 73 16 336
2019 Term 60 20 21 0 0 0 0 79 0 20
2018 Indeterminate (permanent) 31 40 12 12 4 0 0 72 16 274
2018 Term 37 41 17 0 5 0 0 78 5 24
2017 Indeterminate (permanent) 38 37 9 9 7 0 0 75 16 303
2017 Term 32 54 9 4 0 0 0 86 4 22
2014 Indeterminate (permanent) 32 40 11 12 4 0 0 72 16 278
2011 Indeterminate (permanent) 38 34 11 9 7 1 0 73 16 394
2011 Term 23 29 13 18 16 0 0 53 34 42

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 33 16 8 6 0 0 70 15 336
2019 Term 54 26 20 0 0 0 0 80 0 20
2018 Indeterminate (permanent) 36 36 14 8 5 0 0 72 14 276
2018 Term 45 42 4 4 4 0 0 87 8 24
2017 Indeterminate (permanent) 44 32 13 5 5 0 0 77 11 304
2017 Term 49 28 18 5 0 0 0 77 5 22
2014 Indeterminate (permanent) 38 36 15 9 2 0 0 74 11 278

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 40 15 7 2 0 0 76 9 335
2019 Term 50 34 15 0 0 0 0 85 0 20
2018 Indeterminate (permanent) 35 39 15 8 2 0 0 74 11 278
2018 Term 63 25 8 4 0 0 0 88 4 25
2017 Indeterminate (permanent) 48 32 9 7 3 0 0 80 10 304
2017 Term 54 37 9 0 0 0 0 91 0 22
2014 Indeterminate (permanent) 40 42 12 5 1 0 0 82 6 278
2011 Indeterminate (permanent) 42 35 14 5 3 0 1 78 8 394
2011 Term 37 42 10 6 2 2 0 81 8 41

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 42 39 11 5 2 0 0 81 8 339
2019 Term 56 39 5 0 0 0 0 95 0 20
2018 Indeterminate (permanent) 41 45 7 6 2 0 0 85 8 277
2018 Term 68 20 7 0 5 0 0 88 5 25
2017 Indeterminate (permanent) 52 32 9 5 2 0 0 83 8 304
2017 Term 59 37 4 0 0 0 0 96 0 22
2014 Indeterminate (permanent) 46 41 8 4 2 0 0 87 5 277
2011 Indeterminate (permanent) 48 36 8 4 3 0 1 85 7 396
2011 Term 50 29 15 5 2 0 0 79 7 42
2008 Indeterminate (permanent) 41 42 9 6 2 0 0 84 7 399
2008 Term 44 37 15 2 0 2 0 83 3 41

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 31 19 8 3 0 2 70 11 333
2019 Term 65 35 0 0 0 0 0 100 0 20
2018 Indeterminate (permanent) 41 34 14 5 4 0 2 76 10 279
2018 Term 71 16 5 8 0 0 0 87 8 25
2017 Indeterminate (permanent) 43 33 15 7 1 0 2 77 8 302
2017 Term 55 36 4 0 0 5 0 96 0 22
2014 Indeterminate (permanent) 33 37 19 6 2 0 2 72 8 278
2011 Indeterminate (permanent) 38 34 16 6 2 0 3 74 9 395
2011 Term 56 32 2 7 2 0 0 88 9 42
2008 Indeterminate (permanent) 32 36 19 7 4 0 2 69 12 400
2008 Term 44 37 10 0 0 0 10 89 0 41

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 8 20 40 24 8 1 0 32 27 338
2019 Term 5 6 37 25 21 0 5 49 12 19
2018 Indeterminate (permanent) 4 22 43 18 11 0 1 29 27 279
2018 Term 9 12 28 36 12 0 4 50 21 25
2017 Indeterminate (permanent) 3 20 37 25 12 0 3 38 24 303
2017 Term 4 17 28 22 19 5 5 46 23 22
2014 Indeterminate (permanent) 6 21 43 21 8 0 0 30 27 278
2011 Indeterminate (permanent) 8 18 37 25 9 1 3 36 26 392
2011 Term 2 7 28 33 23 3 2 60 10 41
2008 Indeterminate (permanent) 7 27 41 16 8 0 2 24 34 400
2008 Term 5 18 33 33 10 3 0 44 23 40

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 5 16 31 30 16 1 1 47 21 338
2019 Term 10 6 16 32 31 0 5 66 17 19
2018 Indeterminate (permanent) 2 11 31 34 17 2 1 53 14 277
2018 Term 0 5 12 37 41 0 4 82 5 24
2017 Indeterminate (permanent) 3 12 26 28 25 2 3 56 16 303
2017 Term 0 0 26 22 32 10 10 68 0 22
2014 Indeterminate (permanent) 8 24 35 18 14 1 1 32 32 276
2011 Indeterminate (permanent) 11 14 24 29 17 2 3 48 26 393
2011 Term 9 15 31 24 17 1 2 42 25 42
2008 Indeterminate (permanent) 11 21 30 23 13 1 2 37 33 399
2008 Term 12 29 24 10 20 5 0 31 44 41

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 15 19 29 23 13 1 2 36 34 338
2019 Term 15 10 20 30 20 0 5 52 26 20
2018 Indeterminate (permanent) 13 19 36 22 9 1 1 31 32 275
2018 Term 16 9 16 21 29 0 8 55 27 24
2017 Indeterminate (permanent) 8 17 27 24 18 3 4 45 27 303
2017 Term 9 13 36 8 23 0 10 35 25 22
2014 Indeterminate (permanent) 6 19 30 26 13 2 3 41 27 278
2011 Indeterminate (permanent) 9 15 31 22 15 3 5 40 26 393
2011 Term 2 11 17 26 27 11 5 63 16 42
2008 Indeterminate (permanent) 9 21 32 24 10 2 3 35 31 400
2008 Term 10 35 23 13 8 8 5 23 51 40

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 2 7 28 37 23 1 2 62 10 335
2019 Term 10 0 16 21 47 0 5 72 11 19
2018 Indeterminate (permanent) 3 8 27 38 20 1 2 60 12 274
2018 Term 0 4 16 40 36 0 4 79 4 25
2017 Indeterminate (permanent) 1 5 26 33 28 0 6 65 7 302
2017 Term 0 0 18 39 37 5 0 81 0 22
2014 Indeterminate (permanent) 2 8 29 38 21 0 2 61 10 276
2011 Indeterminate (permanent) 4 8 25 34 22 2 5 60 13 393
2011 Term 2 5 16 26 40 9 2 74 8 42
2008 Indeterminate (permanent) 4 9 30 37 15 1 5 55 13 400
2008 Term 7 17 20 24 20 2 10 50 28 41

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 10 20 29 23 15 1 1 39 31 337
2019 Term 10 0 17 27 36 5 5 70 11 19
2018 Indeterminate (permanent) 7 23 33 21 14 1 1 36 30 277
2018 Term 4 13 8 32 36 0 8 73 18 25
2017 Indeterminate (permanent) 8 18 28 21 20 1 3 43 28 303
2017 Term 8 0 22 19 36 14 0 64 9 22
2014 Indeterminate (permanent) 18 21 37 15 8 0 0 23 40 278
2011 Indeterminate (permanent) 10 23 30 19 14 1 3 35 34 394
2011 Term 7 12 33 21 23 0 5 45 20 41
2008 Indeterminate (permanent) 13 22 32 19 10 2 2 30 36 396
2008 Term 5 10 34 24 24 0 2 50 15 41

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 4 11 24 28 28 3 2 59 16 337
2019 Term 10 0 11 11 42 10 16 71 14 19
2018 Indeterminate (permanent) 3 6 24 33 27 2 4 65 10 275
2018 Term 9 4 8 32 39 0 8 77 14 25
2017 Indeterminate (permanent) 2 6 18 35 30 4 5 71 9 302
2017 Term 5 0 18 17 32 10 19 68 7 22
2014 Indeterminate (permanent) 3 9 26 34 21 2 5 59 13 278
2011 Indeterminate (permanent) 2 10 22 32 25 3 6 62 14 392
2011 Term 0 5 17 24 37 12 6 73 6 41
2008 Indeterminate (permanent) 3 10 23 33 24 2 6 61 14 400
2008 Term 10 12 17 27 17 15 2 53 26 41

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 10 20 28 21 17 2 2 40 31 337
2019 Term 11 11 15 11 32 5 15 53 28 19
2018 Indeterminate (permanent) 10 14 32 27 14 3 1 42 25 277
2018 Term 16 0 11 12 40 16 4 65 20 25
2017 Indeterminate (permanent) 7 14 30 20 21 3 4 45 22 302
2017 Term 9 5 26 18 27 5 10 53 16 22
2014 Indeterminate (permanent) 7 14 35 25 14 1 4 41 22 278

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 6 13 29 33 17 0 1 51 20 336
2019 Term 10 22 16 31 15 0 5 48 35 19
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 71 13 5 4 1 0 5 89 6 337
2019 Term 70 20 5 0 0 0 5 95 0 20
2017 Indeterminate (permanent) 74 11 6 3 2 0 4 89 4 303
2017 Term 67 14 5 4 0 5 4 90 5 22
2014 Indeterminate (permanent) 77 8 5 3 1 1 4 90 4 278
2011 Indeterminate (permanent) 73 12 3 2 2 1 8 92 5 396
2011 Term 68 10 5 0 0 5 13 94 0 42
2008 Indeterminate (permanent) 67 8 5 2 2 1 16 89 5 398
2008 Term 68 10 10 2 0 2 7 86 3 41

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 33 17 12 7 2 2 62 20 338
2019 Term 50 20 15 0 6 0 10 77 6 20
2018 Indeterminate (permanent) 22 39 20 9 6 2 1 64 15 277
2018 Term 55 16 20 0 5 0 4 74 5 25
2017 Indeterminate (permanent) 31 38 14 9 5 2 1 70 15 303
2017 Term 22 31 23 0 5 15 5 66 6 22
2014 Indeterminate (permanent) 29 42 18 7 4 0 0 72 11 277

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 43 31 9 13 4 0 0 74 17 337
2019 Term 45 25 15 0 10 0 5 74 11 20
2018 Indeterminate (permanent) 42 30 11 10 7 0 0 72 17 278
2018 Term 55 33 0 8 4 0 0 88 12 25
2017 Indeterminate (permanent) 45 32 7 9 7 0 0 77 16 302
2017 Term 39 41 14 5 0 0 0 81 5 22
2014 Indeterminate (permanent) 42 33 10 11 3 0 0 76 15 278

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 47 32 8 10 3 0 0 79 13 335
2019 Term 45 40 0 0 10 0 5 89 11 20
2018 Indeterminate (permanent) 44 37 8 8 3 0 0 81 11 277
2018 Term 71 21 4 4 0 0 0 92 4 25
2017 Indeterminate (permanent) 49 36 6 7 3 0 0 85 9 304
2017 Term 68 27 0 0 5 0 0 95 5 22
2014 Indeterminate (permanent) 37 47 10 4 1 0 0 85 5 278

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 39 11 5 4 1 0 81 8 338
2019 Term 54 30 6 0 6 0 5 88 6 20
2018 Indeterminate (permanent) 39 38 13 5 3 1 0 78 9 278
2018 Term 55 36 4 5 0 0 0 91 5 25
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 44 26 15 5 3 2 5 75 8 338
2019 Term 55 20 15 0 0 0 10 83 0 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 41 34 12 9 3 1 0 75 12 339
2019 Term 50 30 10 6 0 0 5 84 6 20
2018 Indeterminate (permanent) 43 36 9 9 3 0 0 79 12 280
2018 Term 47 49 4 0 0 0 0 96 0 25
2017 Indeterminate (permanent) 45 34 9 6 5 0 0 80 11 304
2017 Term 46 45 9 0 0 0 0 91 0 22
2014 Indeterminate (permanent) 38 39 14 8 1 0 0 77 9 278
2011 Indeterminate (permanent) 33 34 11 14 7 0 1 68 21 394
2011 Term 35 31 12 15 7 0 0 66 21 42
2008 Indeterminate (permanent) 23 35 14 19 8 1 0 58 28 399
2008 Term 32 39 15 10 5 0 0 71 15 41

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 46 28 14 6 4 1 1 75 10 339
2019 Term 60 30 0 6 0 0 5 94 6 20
2018 Indeterminate (permanent) 49 29 12 7 2 0 0 79 9 279
2018 Term 59 24 13 4 0 0 0 83 4 25
2017 Indeterminate (permanent) 51 30 9 6 3 1 1 82 8 304
2017 Term 59 28 5 4 0 0 4 91 4 22
2014 Indeterminate (permanent) 42 39 8 7 2 0 1 83 9 278
2011 Indeterminate (permanent) 39 31 13 9 7 1 0 70 17 393
2011 Term 29 32 17 9 5 5 2 66 16 42
2008 Indeterminate (permanent) 31 32 16 11 9 1 1 64 20 399
2008 Term 34 32 15 10 7 2 0 68 18 41

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 44 32 10 8 5 1 0 77 13 335
2019 Term 55 30 5 6 5 0 0 85 10 20
2018 Indeterminate (permanent) 43 36 8 10 3 0 0 79 13 279
2018 Term 47 40 4 9 0 0 0 87 9 25
2017 Indeterminate (permanent) 47 33 8 7 4 1 0 81 11 304
2017 Term 51 41 4 4 0 0 0 92 4 22
2014 Indeterminate (permanent) 42 36 9 9 3 1 1 79 11 278
2011 Indeterminate (permanent) 39 32 12 10 7 0 0 71 17 393
2011 Term 27 29 18 19 7 0 0 56 26 41
2008 Indeterminate (permanent) 30 33 13 15 9 0 0 64 23 398
2008 Term 32 34 7 15 10 2 0 68 25 41

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 77 10 5 1 2 0 5 92 3 335
2019 Term 74 16 0 0 0 0 10 100 0 19
2017 Indeterminate (permanent) 82 7 4 2 1 0 5 93 3 304
2017 Term 87 4 0 0 0 0 9 100 0 22
2014 Indeterminate (permanent) 79 10 4 1 1 1 4 94 2 278
2011 Indeterminate (permanent) 78 8 3 1 2 0 8 94 3 395
2011 Term 67 8 10 0 2 5 9 86 3 41
2008 Indeterminate (permanent) 73 8 3 1 2 1 13 94 3 400
2008 Term 71 15 5 2 2 0 5 90 5 41

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 42 23 12 8 5 2 8 72 14 338
2019 Term 60 10 10 6 10 5 0 74 16 20
2017 Indeterminate (permanent) 51 18 6 5 6 3 11 80 13 301
2017 Term 54 18 9 5 5 9 0 79 11 22
2014 Indeterminate (permanent) 47 16 12 8 9 2 6 69 18 278
2011 Indeterminate (permanent) 41 20 7 8 14 3 7 67 24 396
2011 Term 24 29 19 11 7 3 7 59 20 42

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 52 28 12 3 4 1 0 80 8 339
2019 Term 60 20 10 0 6 0 5 84 6 20
2018 Indeterminate (permanent) 55 28 10 4 2 0 0 83 7 280
2018 Term 59 28 4 9 0 0 0 87 9 25
2017 Indeterminate (permanent) 56 26 6 3 5 2 0 85 8 304
2017 Term 71 19 4 5 0 0 0 90 5 22

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 47 28 13 7 4 1 1 76 10 338
2019 Term 50 40 0 6 0 5 0 94 6 20
2018 Indeterminate (permanent) 44 34 12 6 4 0 0 78 10 280
2018 Term 63 24 0 8 5 0 0 87 13 25
2017 Indeterminate (permanent) 54 25 9 6 5 1 0 80 10 304
2017 Term 57 33 5 5 0 0 0 90 5 22
2014 Indeterminate (permanent) 46 31 14 5 3 0 1 78 8 276
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 36 28 18 7 7 4 0 67 15 337
2019 Term 55 10 16 0 0 15 5 80 0 20
2018 Indeterminate (permanent) 28 38 18 8 4 4 0 68 13 280
2018 Term 62 12 18 0 0 8 0 81 0 24
2017 Indeterminate (permanent) 38 37 11 9 2 3 0 77 11 302
2017 Term 55 31 4 0 0 10 0 95 0 22
2014 Indeterminate (permanent) 34 40 14 3 5 5 0 77 8 278
2011 Indeterminate (permanent) 34 29 14 9 9 5 0 66 19 395
2011 Term 31 24 15 13 15 2 0 57 28 42

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 28 27 22 13 8 2 0 56 22 337
2019 Term 49 10 15 6 0 15 5 74 7 20
2018 Indeterminate (permanent) 24 40 13 16 6 1 0 65 22 279
2018 Term 60 20 17 0 0 4 0 83 0 25
2017 Indeterminate (permanent) 35 37 14 9 4 1 0 73 13 304
2017 Term 51 26 9 0 0 14 0 89 0 22
2014 Indeterminate (permanent) 33 34 17 9 5 1 0 68 14 278
2011 Indeterminate (permanent) 37 31 11 8 11 2 0 70 19 394
2011 Term 37 11 32 13 7 0 0 48 20 41
2008 Indeterminate (permanent) 25 33 16 13 12 1 0 59 24 400
2008 Term 15 34 20 12 12 5 2 53 26 41

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 18 29 22 12 14 5 0 50 27 336
2019 Term 44 10 15 10 0 15 5 68 13 20
2018 Indeterminate (permanent) 18 29 23 20 7 3 0 49 28 279
2018 Term 40 20 21 8 4 8 0 65 12 25
2017 Indeterminate (permanent) 24 39 18 12 6 3 0 64 18 304
2017 Term 37 26 18 0 0 19 0 78 0 22
2014 Indeterminate (permanent) 24 38 19 10 5 4 0 65 15 278
2011 Indeterminate (permanent) 21 37 17 12 8 5 0 61 21 393
2011 Term 25 27 21 12 9 5 0 55 23 42
2008 Indeterminate (permanent) 13 38 17 19 11 4 0 52 30 398
2008 Term 12 27 27 20 10 5 0 41 31 41

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 18 31 21 15 12 3 0 50 28 338
2019 Term 44 0 15 10 10 15 5 55 26 20
2018 Indeterminate (permanent) 15 37 17 21 7 2 0 53 29 279
2018 Term 36 44 4 9 8 0 0 80 16 25
2017 Indeterminate (permanent) 28 38 13 14 5 1 0 67 20 304
2017 Term 32 36 9 13 0 10 0 76 15 22
2014 Indeterminate (permanent) 23 42 15 14 5 1 0 66 19 278
2011 Indeterminate (permanent) 23 39 16 12 6 2 0 64 19 392
2011 Term 31 29 21 10 2 5 2 64 13 42
2008 Indeterminate (permanent) 18 41 11 18 10 3 0 60 29 400
2008 Term 29 32 15 15 7 2 0 63 23 41

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 31 24 16 6 5 12 5 67 14 338
2019 Term 25 15 31 0 0 30 0 56 0 20
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 25 47 15 10 2 1 0 73 12 339
2019 Term 35 41 10 10 0 5 0 79 10 20
2018 Indeterminate (permanent) 31 42 16 9 1 1 0 74 10 278
2018 Term 48 44 5 0 4 0 0 91 4 25
2017 Indeterminate (permanent) 44 42 8 4 2 0 0 86 6 303
2017 Term 40 45 5 10 0 0 0 85 10 22
2014 Indeterminate (permanent) 46 38 9 4 2 1 0 85 6 278
2011 Indeterminate (permanent) 42 38 12 4 3 1 0 81 7 395
2011 Term 35 31 17 9 5 2 0 68 14 41

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 13 37 24 17 8 1 1 51 25 334
2019 Term 40 25 10 15 6 5 0 68 22 20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 41 12 5 3 1 1 80 8 337
2019 Term 40 34 6 10 6 5 0 78 16 20
2018 Indeterminate (permanent) 45 36 9 6 2 0 1 83 8 279
2018 Term 51 20 20 9 0 0 0 71 9 25
2017 Indeterminate (permanent) 54 30 9 5 1 1 1 85 6 303
2017 Term 51 44 5 0 0 0 0 95 0 21
2014 Indeterminate (permanent) 51 37 7 3 1 1 1 89 4 278
2011 Indeterminate (permanent) 49 31 7 5 5 2 1 82 11 395
2011 Term 41 19 13 7 12 8 0 65 21 42
2008 Indeterminate (permanent) 40 34 10 7 6 3 1 76 13 400
2008 Term 22 34 20 15 5 5 0 59 21 41

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 40 14 5 2 1 0 79 7 337
2019 Term 40 35 10 10 0 0 5 79 11 20
2018 Indeterminate (permanent) 39 40 14 5 1 0 1 79 6 276
2018 Term 55 33 12 0 0 0 0 88 0 25

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 21 30 20 12 9 6 1 55 23 336
2019 Term 40 25 10 15 6 5 0 68 22 20
2018 Indeterminate (permanent) 27 32 17 9 9 4 2 62 20 278
2018 Term 20 36 25 8 4 8 0 60 13 25
2017 Indeterminate (permanent) 29 33 12 10 8 5 3 67 20 303
2017 Term 31 18 18 4 0 28 0 69 6 22
2014 Indeterminate (permanent) 27 32 19 12 5 4 1 62 17 278
2011 Indeterminate (permanent) 28 30 13 14 10 5 1 61 25 396
2011 Term 33 18 15 16 12 6 0 54 30 42

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 21 35 19 15 9 1 0 56 24 338
2019 Term 34 36 10 15 0 0 5 74 16 20
2018 Indeterminate (permanent) 29 33 20 12 5 1 0 63 17 278
2018 Term 31 36 13 12 4 4 0 70 17 25
2017 Indeterminate (permanent) 40 34 12 9 4 1 0 74 14 303
2017 Term 31 46 0 4 5 14 0 89 11 22
2014 Indeterminate (permanent) 26 40 18 12 4 0 0 66 16 278
2011 Indeterminate (permanent) 29 32 17 11 10 1 0 62 21 396
2011 Term 28 25 22 15 10 0 0 53 25 42
2008 Indeterminate (permanent) 18 33 18 20 11 0 0 51 31 400
2008 Term 17 32 29 5 10 7 0 53 16 41

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 19 26 16 17 19 2 1 47 37 337
2019 Term 29 25 5 20 10 5 5 61 34 20
2018 Indeterminate (permanent) 22 24 19 16 17 1 2 47 34 279
2018 Term 28 28 25 12 8 0 0 56 20 25
2017 Indeterminate (permanent) 27 25 15 17 13 2 2 54 31 303
2017 Term 23 36 9 8 5 9 9 73 16 22
2014 Indeterminate (permanent) 20 32 17 15 13 2 1 54 29 277
2011 Indeterminate (permanent) 22 27 16 14 17 3 1 51 32 396
2011 Term 28 30 10 18 12 3 0 59 30 42
2008 Indeterminate (permanent) 13 32 14 18 22 0 2 46 40 400
2008 Term 27 44 15 7 7 0 0 71 15 41

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 43 32 14 5 3 1 2 77 9 338
2019 Term 68 15 6 5 0 0 5 88 5 19

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 58 10 7 4 5 2 14 81 10 335
2019 Term 51 5 10 17 6 0 11 63 25 19

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 41 30 17 6 4 1 2 73 10 336
2019 Term 41 33 5 5 11 5 0 78 17 19

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 23 20 6 6 1 3 66 12 334
2019 Term 36 26 21 0 11 5 0 66 12 19

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 31 22 17 12 12 2 5 56 26 336
2019 Term 31 27 16 5 11 10 0 65 18 19

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 62 20 8 2 3 3 2 87 5 334
2019 Term 56 20 9 10 0 0 5 80 10 20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 74 13 5 1 1 4 2 92 2 335
2019 Term 77 0 5 0 0 12 5 93 0 18

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 76 9 3 1 1 2 6 94 3 335
2019 Term 85 5 0 0 0 0 10 100 0 19

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 20 43 21 9 4 3 1 65 13 338
2019 Term 39 31 26 0 0 5 0 73 0 20
2018 Indeterminate (permanent) 22 39 23 10 4 1 0 62 15 278
2018 Term 40 39 12 0 5 4 0 82 5 25
2017 Indeterminate (permanent) 31 38 16 9 4 2 0 70 13 304
2017 Term 36 50 4 0 0 10 0 95 0 22

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 34 41 13 7 4 1 0 76 11 336
2019 Term 39 36 15 5 0 5 0 79 5 20
2018 Indeterminate (permanent) 43 36 13 5 1 1 0 81 6 277
2018 Term 68 27 5 0 0 0 0 95 0 25
2017 Indeterminate (permanent) 50 33 11 3 2 1 0 84 5 304
2017 Term 59 36 5 0 0 0 0 95 0 22
2014 Indeterminate (permanent) 48 38 9 3 1 1 0 88 4 277
2011 Indeterminate (permanent) 43 28 13 7 6 3 0 73 13 395
2011 Term 42 24 15 12 7 0 0 66 19 42

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 45 37 14 2 1 1 0 83 3 338
2019 Term 55 30 10 0 0 5 0 90 0 20
2018 Indeterminate (permanent) 51 32 12 2 1 2 0 85 3 277
2018 Term 61 32 4 0 0 4 0 96 0 25
2017 Indeterminate (permanent) 54 28 13 2 2 1 0 83 4 302
2017 Term 54 23 4 4 0 14 0 90 5 22
2014 Indeterminate (permanent) 54 31 10 3 1 1 0 86 4 277

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 48 35 12 3 2 0 0 83 5 336
2019 Term 55 35 10 0 0 0 0 90 0 20
2018 Indeterminate (permanent) 50 34 11 4 1 0 0 85 4 276
2018 Term 82 8 4 5 0 0 0 91 5 24
2017 Indeterminate (permanent) 55 32 6 3 3 0 0 88 6 304
2017 Term 71 29 0 0 0 0 0 100 0 22
2014 Indeterminate (permanent) 55 34 7 2 1 0 0 89 3 276
2011 Indeterminate (permanent) 48 31 9 5 5 1 0 79 11 393
2011 Term 48 31 15 0 5 2 0 80 5 42
2008 Indeterminate (permanent) 37 39 12 6 6 0 0 76 12 399
2008 Term 37 44 10 5 5 0 0 80 10 41

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 35 17 9 4 0 0 70 13 338
2019 Term 50 35 15 0 0 0 0 85 0 20
2018 Indeterminate (permanent) 43 32 15 8 2 0 0 75 10 277
2018 Term 79 4 8 4 5 0 0 83 9 25
2017 Indeterminate (permanent) 48 29 13 6 3 1 0 78 9 304
2017 Term 58 37 5 0 0 0 0 95 0 22
2014 Indeterminate (permanent) 36 34 16 8 5 0 0 71 13 278
2011 Indeterminate (permanent) 42 24 15 9 9 1 0 67 18 396
2011 Term 48 21 13 10 7 0 0 70 17 42

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 34 36 18 8 4 0 0 70 12 332
2019 Term 44 31 20 5 0 0 0 75 5 20
2018 Indeterminate (permanent) 41 38 12 7 3 0 0 78 10 273
2018 Term 63 24 4 4 5 0 0 88 9 25
2017 Indeterminate (permanent) 49 30 11 7 3 0 0 79 10 304
2017 Term 54 42 4 0 0 0 0 96 0 22
2014 Indeterminate (permanent) 39 34 16 8 4 0 0 72 12 278
2011 Indeterminate (permanent) 43 29 12 9 6 1 0 72 15 396
2011 Term 44 27 13 11 5 0 0 71 15 42
2008 Indeterminate (permanent) 29 43 12 10 7 0 0 72 17 400
2008 Term 37 29 20 10 5 0 0 66 15 41

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 33 24 18 13 8 3 0 59 22 337
2019 Term 40 25 25 6 0 5 0 68 6 20
2018 Indeterminate (permanent) 34 27 18 14 6 1 1 62 20 277
2018 Term 48 16 20 8 5 4 0 66 13 25
2017 Indeterminate (permanent) 44 20 16 12 5 2 1 66 18 304
2017 Term 27 49 9 10 0 0 4 80 11 22
2014 Indeterminate (permanent) 36 26 18 10 7 3 0 64 17 278
2011 Indeterminate (permanent) 41 21 10 10 13 4 1 65 24 395
2011 Term 41 17 25 0 12 5 0 62 12 42
2008 Indeterminate (permanent) 29 32 16 9 10 4 1 64 19 400
2008 Term 32 17 27 17 5 2 0 50 23 41
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Indeterminate (permanent) 18 48 33 339
2019 Term 55 10 35 20
2018 Indeterminate (permanent) 15 50 35 279
2018 Term 33 16 52 25
2017 Indeterminate (permanent) 15 53 32 304
2017 Term 15 33 52 22
2014 Indeterminate (permanent) 17 53 29 278
2011 Indeterminate (permanent) 20 50 30 394
2011 Term 22 51 27 42

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Indeterminate (permanent) 23 14 45 3 0 15 64
2019 Term 0 27 19 0 54 0 11
2018 Indeterminate (permanent) 22 12 42 7 2 15 44
2017 Indeterminate (permanent) 45 14 28 4 5 4 44
2014 Indeterminate (permanent) 37 20 20 13 9999 10 50
2011 Indeterminate (permanent) 43 13 27 10 9999 7 76
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 48 8 5 1 0 0 86 6 338
2019 Term 34 40 10 6 5 5 0 79 11 20

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 53 32 7 3 1 2 0 88 5 339
2019 Term 45 30 5 10 0 10 0 83 12 20
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 15 85 335
2019 Term 26 74 20
2018 Indeterminate (permanent) 10 90 279

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 22 78 336

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 22 24 19 10 6 17 2 57 20 337
2019 Term 20 25 10 0 6 30 10 74 9 20
2018 Indeterminate (permanent) 23 20 21 6 4 21 4 57 14 278
2018 Term 20 16 21 4 8 24 8 52 17 25
2017 Indeterminate (permanent) 26 23 17 6 6 18 4 62 16 304
2017 Term 18 0 9 9 4 55 4 45 32 22
2014 Indeterminate (permanent) 25 26 19 5 3 17 4 65 10 278

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 36 15 6 3 3 0 75 10 339
2019 Term 50 24 10 0 6 10 0 82 6 20
2018 Indeterminate (permanent) 35 34 17 5 2 7 1 74 8 279
2018 Term 51 25 8 4 4 8 0 83 9 25
2017 Indeterminate (permanent) 44 31 11 3 5 5 0 79 9 304
2017 Term 35 31 24 0 0 10 0 73 0 22
2014 Indeterminate (permanent) 43 33 16 2 2 3 0 79 4 278
2011 Indeterminate (permanent) 46 32 11 5 4 2 0 80 9 395
2011 Term 44 27 13 6 5 5 0 74 12 42
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 5 95 338
2018 Indeterminate (permanent) 5 95 280
2018 Term 0 100 25

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 7 93 336

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 20 23 3 2 22 4 63 6 339
2019 Term 30 25 5 0 0 25 15 92 0 20
2018 Indeterminate (permanent) 23 21 21 3 2 25 4 63 7 278
2018 Term 24 24 12 0 0 32 8 81 0 25
2017 Indeterminate (permanent) 29 18 17 3 3 25 6 67 9 303
2017 Term 19 4 8 0 0 65 4 74 0 22
2014 Indeterminate (permanent) 25 26 18 2 1 22 6 71 4 278

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 43 30 17 3 2 5 0 78 4 339
2019 Term 55 30 5 0 0 10 0 95 0 20
2018 Indeterminate (permanent) 39 32 17 3 2 8 1 77 4 278
2018 Term 44 32 8 0 0 13 4 91 0 25
2017 Indeterminate (permanent) 52 27 10 3 2 6 0 84 5 304
2017 Term 40 31 4 0 0 25 0 94 0 22
2014 Indeterminate (permanent) 46 34 12 2 0 6 0 85 2 278
2011 Indeterminate (permanent) 49 31 9 4 4 3 0 83 8 395
2011 Term 52 22 9 4 5 8 0 80 10 42
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 24 34 21 10 9 0 0 59 19 338
2019 Term 35 30 10 10 10 5 0 68 21 20
2018 Indeterminate (permanent) 23 29 24 12 11 0 1 52 24 279
2018 Term 40 23 20 8 5 4 0 66 13 25
2017 Indeterminate (permanent) 25 33 18 9 14 0 1 58 24 303
2017 Term 22 35 23 5 14 0 0 58 19 22

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 18 34 28 12 6 1 1 52 19 339
2019 Term 69 6 10 5 0 5 5 83 6 19
2018 Indeterminate (permanent) 17 33 28 14 8 0 0 50 22 277
2018 Term 20 59 4 17 0 0 0 79 17 25
2017 Indeterminate (permanent) 21 29 29 15 5 0 1 51 21 304
2017 Term 35 38 18 5 4 0 0 73 9 22

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 34 18 7 2 0 2 73 9 338
2019 Term 56 28 5 0 0 5 5 94 0 18
2018 Indeterminate (permanent) 35 36 16 6 4 0 1 72 11 276
2018 Term 36 47 4 9 0 0 4 87 9 25
2017 Indeterminate (permanent) 38 34 16 7 2 0 3 74 10 304
2017 Term 55 31 10 0 0 5 0 90 0 22

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 28 18 15 10 0 2 55 26 336
2019 Term 52 22 16 0 5 5 0 78 5 19
2018 Indeterminate (permanent) 23 31 20 14 12 0 0 54 26 279
2018 Term 37 29 12 8 9 0 4 69 18 24
2017 Indeterminate (permanent) 26 26 24 11 12 0 1 52 23 304
2017 Term 21 42 18 4 4 5 4 71 9 22

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 46 24 13 9 5 0 3 72 15 336
2019 Term 80 5 5 5 0 5 0 89 5 19
2018 Indeterminate (permanent) 47 22 16 6 7 0 1 70 13 278
2018 Term 76 8 0 4 5 0 8 90 10 25
2017 Indeterminate (permanent) 44 27 12 6 6 0 4 75 13 304
2017 Term 63 13 10 0 0 0 15 89 0 22

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 34 23 9 8 0 1 60 17 338
2019 Term 53 16 11 5 5 5 5 77 12 19
2018 Indeterminate (permanent) 27 29 22 14 9 0 0 56 22 278
2018 Term 44 31 8 4 13 0 0 75 17 25
2017 Indeterminate (permanent) 28 32 21 12 8 0 0 59 20 303
2017 Term 41 51 4 4 0 0 0 92 4 22

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 28 39 20 8 4 1 1 68 12 337
2019 Term 49 21 10 0 6 5 10 81 6 20
2018 Indeterminate (permanent) 23 43 20 8 5 1 1 66 13 276
2018 Term 44 32 12 9 0 4 0 79 9 25
2017 Indeterminate (permanent) 33 36 17 8 5 1 0 70 12 303
2017 Term 31 47 13 5 4 0 0 78 9 22

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 23 38 21 13 4 1 1 62 17 337
2019 Term 51 11 11 6 11 5 5 69 19 19
2018 Indeterminate (permanent) 24 37 24 9 5 0 0 62 14 274
2018 Term 52 28 15 5 0 0 0 80 5 25
2017 Indeterminate (permanent) 29 34 23 7 5 1 1 64 13 303
2017 Term 38 35 14 8 0 0 5 77 9 22

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 34 33 19 10 5 1 0 67 14 337
2019 Term 41 21 21 6 6 0 5 65 12 19
2018 Indeterminate (permanent) 28 36 20 11 4 0 0 64 16 276
2018 Term 48 31 12 0 5 0 4 83 5 25
2017 Indeterminate (permanent) 37 31 20 7 4 1 1 68 11 303
2017 Term 44 52 4 0 0 0 0 96 0 22

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 42 26 19 6 6 1 0 68 12 338
2019 Term 52 27 5 0 6 5 5 88 6 19

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 36 34 18 7 3 1 1 71 11 335
2019 Term 57 32 11 0 0 0 0 89 0 19
2018 Indeterminate (permanent) 34 35 20 6 5 0 0 70 11 274
2018 Term 49 32 11 4 5 0 0 80 9 25
2017 Indeterminate (permanent) 33 37 16 9 4 1 0 71 13 303
2017 Term 55 32 5 8 0 0 0 87 8 22

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 46 30 16 4 3 1 0 77 7 336
2019 Term 73 16 11 0 0 0 0 89 0 19
2018 Indeterminate (permanent) 52 28 11 6 3 0 0 80 8 273
2018 Term 60 24 13 4 0 0 0 83 4 25
2017 Indeterminate (permanent) 47 29 14 7 2 0 1 76 10 304
2017 Term 51 21 23 5 0 0 0 73 5 22

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 69 14 6 2 2 1 5 90 4 336
2019 Term 89 11 0 0 0 0 0 100 0 19
2018 Indeterminate (permanent) 70 17 7 2 2 1 1 88 4 277
2018 Term 75 12 4 4 0 5 0 92 4 25

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 68 16 5 5 4 1 1 86 9 335
2019 Term 67 5 5 6 12 0 5 76 18 19
2018 Indeterminate (permanent) 72 16 5 4 2 0 0 89 6 276
2018 Term 79 4 0 9 4 0 4 86 14 25
2017 Indeterminate (permanent) 68 17 6 5 3 1 1 86 8 303
2017 Term 91 5 4 0 0 0 0 96 0 22

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 52 28 12 4 3 0 1 81 7 335
2019 Term 60 11 5 6 12 0 5 75 19 18
2018 Indeterminate (permanent) 47 35 11 3 3 0 0 83 6 281
2018 Term 80 9 12 0 0 0 0 88 0 25
2017 Indeterminate (permanent) 51 30 10 7 3 0 0 81 9 304
2017 Term 54 36 5 5 0 0 0 90 5 22

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 50 28 11 5 6 0 1 78 11 333
2019 Term 57 5 10 11 0 0 17 74 13 19
2018 Indeterminate (permanent) 47 25 17 5 5 0 1 73 10 281
2018 Term 72 15 4 4 5 0 0 87 9 25
2017 Indeterminate (permanent) 52 26 12 7 3 0 0 78 10 304
2017 Term 77 18 5 0 0 0 0 95 0 22

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 54 16 8 2 2 0 18 86 5 335
2019 Term 62 5 5 0 0 0 28 93 0 19
2018 Indeterminate (permanent) 53 18 6 2 1 1 20 89 4 278
2018 Term 72 4 0 0 0 0 24 100 0 24
2017 Indeterminate (permanent) 50 21 4 4 2 0 19 88 7 303
2017 Term 64 4 0 5 0 0 27 93 7 22

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 69 20 5 2 1 0 4 92 2 334
2019 Term 61 12 10 0 0 0 17 88 0 19
2018 Indeterminate (permanent) 68 19 7 1 1 1 3 91 3 280
2018 Term 72 19 4 0 0 0 5 96 0 25
2017 Indeterminate (permanent) 62 22 6 2 2 0 5 89 4 303
2017 Term 96 0 0 4 0 0 0 96 4 22

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 46 27 13 5 8 0 1 74 13 334
2019 Term 24 20 20 5 31 0 0 44 36 20
2018 Indeterminate (permanent) 64 22 7 4 2 0 1 88 5 281
2018 Term 12 24 20 19 25 0 0 36 44 25
2017 Indeterminate (permanent) 61 22 9 3 2 1 2 85 6 303
2017 Term 19 18 27 19 13 0 4 38 34 22

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 47 35 12 1 2 1 2 84 3 335
2019 Term 63 16 5 11 0 0 5 83 12 19
2018 Indeterminate (permanent) 42 36 14 6 1 0 1 79 7 280
2018 Term 68 24 0 0 4 0 4 96 4 25
2017 Indeterminate (permanent) 44 38 10 5 1 0 1 83 7 303
2017 Term 48 28 15 9 0 0 0 76 9 21

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 17 29 38 13 3 0 0 46 15 338
2019 Term 37 31 16 16 0 0 0 68 16 19
2018 Indeterminate (permanent) 15 34 37 10 4 0 0 49 14 281
2018 Term 32 44 8 12 5 0 0 76 17 25
2017 Indeterminate (permanent) 13 36 40 8 2 0 0 49 11 304
2017 Term 18 60 18 4 0 0 0 78 4 22

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 8 17 41 25 9 0 1 34 25 333
2019 Term 0 15 26 30 29 0 0 60 15 20
2018 Indeterminate (permanent) 8 17 42 24 9 0 0 33 25 277
2018 Term 4 13 29 37 17 0 0 54 17 24
2017 Indeterminate (permanent) 4 15 43 27 11 0 0 38 19 303
2017 Term 4 0 46 36 14 0 0 50 4 22

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 36 44 12 6 1 2 0 81 7 337
2019 Term 35 35 10 15 0 0 5 74 15 20
2018 Indeterminate (permanent) 30 51 12 4 2 1 0 83 6 279
2018 Term 45 33 17 0 5 0 0 78 5 24
2017 Indeterminate (permanent) 31 45 12 6 3 2 0 78 9 304
2017 Term 39 32 4 20 0 5 0 74 21 22

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 22 39 19 13 5 1 0 62 19 339
2019 Term 39 26 10 15 0 5 5 72 16 20
2018 Indeterminate (permanent) 25 45 15 10 4 1 0 70 15 280
2018 Term 53 17 13 8 9 0 0 70 17 24
2017 Indeterminate (permanent) 26 46 14 8 4 2 0 74 12 304
2017 Term 22 58 4 15 0 0 0 80 15 22
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 13 87 338
2019 Term 10 90 20
2017 Indeterminate (permanent) 17 83 304
2017 Term 21 79 22
2014 Indeterminate (permanent) 14 86 275
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 19 41 23 10 6 1 0 19 81 337
2019 Term 35 15 15 15 10 10 0 39 61 20
2018 Indeterminate (permanent) 20 36 24 10 10 1 0 20 80 280
2018 Term 35 24 12 13 4 4 8 40 60 25
2017 Indeterminate (permanent) 22 32 22 13 9 3 0 22 78 304
2017 Term 21 24 23 13 15 4 0 22 78 22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 51 49 269
2019 Term 55 45 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 48 52 266
2019 Term 46 54 11
2018 Indeterminate (permanent) 44 56 216

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 36 18 10 5 1 3 66 16 266
2019 Term 28 27 9 19 9 0 9 60 30 11
2018 Indeterminate (permanent) 23 35 13 17 6 2 4 61 24 218
2017 Indeterminate (permanent) 24 26 14 21 11 2 3 52 34 231
2017 Term 25 30 12 0 27 0 6 58 29 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 13 23 21 16 15 3 9 42 34 265
2019 Term 18 9 37 9 19 0 9 29 30 11
2018 Indeterminate (permanent) 8 21 21 19 21 2 8 32 44 218
2017 Indeterminate (permanent) 6 12 17 21 32 5 7 21 60 231
2017 Term 0 19 24 0 44 13 0 21 51 16

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 57 20 7 5 2 2 7 84 8 336
2019 Term 45 15 15 0 0 10 15 80 0 20
2018 Indeterminate (permanent) 56 18 9 6 2 1 9 81 8 278
2018 Term 51 16 9 8 0 4 12 80 10 25
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