2019 Public Service Employee Survey Results for Canadian Grain Commission by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 42 52 2 4 0 0 0 94 4 108
2019 Non-supervisor 43 44 4 9 0 0 0 87 9 261
2017 Supervisor 48 42 4 4 1 0 0 91 5 106
2017 Non-supervisor 49 40 4 6 1 0 0 89 7 229
2014 Supervisor 38 51 3 7 2 0 0 89 9 112
2014 Non-supervisor 42 45 5 7 1 0 0 88 7 175
2011 Supervisor 40 47 1 9 3 0 0 87 11 161
2011 Non-supervisor 45 42 4 7 2 0 0 87 8 300
2008 Supervisor 42 45 3 7 3 0 1 88 10 145
2008 Non-supervisor 35 48 7 9 1 0 0 83 10 302

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 78 13 5 1 3 0 1 91 4 108
2019 Non-supervisor 74 14 5 3 1 0 2 90 5 260
2017 Supervisor 80 11 4 2 1 0 3 93 3 106
2017 Non-supervisor 78 14 2 3 1 0 2 93 4 229
2014 Supervisor 77 13 0 3 2 0 5 94 6 112
2014 Non-supervisor 79 14 3 2 1 0 0 93 3 175
2011 Supervisor 82 9 0 4 2 0 2 94 6 161
2011 Non-supervisor 79 10 3 3 2 0 3 92 4 300
2008 Supervisor 81 8 3 3 2 0 2 91 6 145
2008 Non-supervisor 76 14 3 2 1 0 3 93 3 299

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 37 7 8 2 0 0 83 10 108
2019 Non-supervisor 38 38 7 12 5 0 0 76 17 259
2017 Supervisor 38 41 8 5 9 0 0 78 14 106
2017 Non-supervisor 40 37 6 13 4 0 0 78 17 229
2014 Supervisor 54 31 4 9 3 0 0 85 11 112
2014 Non-supervisor 38 39 12 7 3 0 0 77 10 174
2011 Supervisor 36 35 7 12 10 0 0 71 22 161
2011 Non-supervisor 36 32 9 11 10 0 1 69 22 301

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 40 48 5 6 0 0 1 89 6 107
2019 Non-supervisor 36 46 5 10 3 0 0 82 13 260
2018 Supervisor 49 43 3 5 0 0 1 92 5 96
2018 Non-supervisor 39 42 5 11 3 0 1 82 13 218
2017 Supervisor 60 32 5 2 0 0 1 93 2 106
2017 Non-supervisor 43 39 7 8 3 0 0 82 11 229
2014 Supervisor 46 41 7 6 0 0 0 87 6 112
2014 Non-supervisor 32 43 15 8 2 0 0 75 10 175
2011 Supervisor 39 41 8 7 5 0 0 80 12 161
2011 Non-supervisor 31 44 8 12 3 1 1 76 15 301
2008 Supervisor 33 44 10 10 2 0 0 77 13 144
2008 Non-supervisor 24 40 13 14 8 0 1 64 22 300

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 63 28 6 3 0 0 0 91 3 108
2019 Non-supervisor 46 41 5 6 1 0 0 88 7 258
2017 Supervisor 70 26 3 1 1 0 0 95 2 106
2017 Non-supervisor 58 33 4 3 0 0 0 92 4 227
2014 Supervisor 70 25 4 1 0 0 0 95 1 112
2014 Non-supervisor 49 39 6 4 1 0 0 88 6 175

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 41 36 10 12 2 0 0 77 14 108
2019 Non-supervisor 39 34 15 7 4 0 0 74 11 258
2018 Supervisor 39 32 15 11 2 0 0 72 13 96
2018 Non-supervisor 42 35 12 6 5 0 0 77 11 218
2017 Supervisor 50 31 9 8 3 0 0 80 10 106
2017 Non-supervisor 49 27 11 7 5 0 0 77 12 229
2014 Supervisor 37 41 7 10 5 0 0 78 15 112
2014 Non-supervisor 37 36 9 10 6 0 1 74 17 175
2011 Supervisor 39 32 10 9 10 0 1 71 18 161
2011 Non-supervisor 41 27 10 9 12 0 1 69 21 301

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 35 53 8 3 1 0 0 88 4 108
2019 Non-supervisor 38 40 13 6 4 0 0 77 10 260
2018 Supervisor 38 54 4 3 1 0 0 92 4 95
2018 Non-supervisor 35 44 12 6 2 0 0 79 8 217
2017 Supervisor 50 40 6 4 1 0 0 90 4 106
2017 Non-supervisor 40 44 9 5 2 0 0 84 7 229
2014 Supervisor 32 55 7 3 2 0 0 87 6 112
2014 Non-supervisor 31 50 13 3 3 0 0 81 6 175
2011 Supervisor 44 42 6 5 4 0 0 86 8 160
2011 Non-supervisor 39 31 17 7 5 0 1 71 12 301
2008 Supervisor 40 46 7 6 2 0 0 85 8 144
2008 Non-supervisor 31 40 15 9 5 0 0 71 14 299

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 33 33 17 14 3 0 0 66 17 106
2019 Non-supervisor 28 37 17 12 5 1 0 65 17 260
2018 Supervisor 26 40 24 7 2 0 0 67 10 96
2018 Non-supervisor 29 37 16 12 6 0 0 66 18 217
2017 Supervisor 32 40 17 6 4 0 0 73 10 106
2017 Non-supervisor 31 41 10 12 5 1 1 73 18 229
2014 Supervisor 25 43 20 8 4 1 0 69 11 112
2014 Non-supervisor 24 42 18 9 5 0 0 67 15 175
2011 Supervisor 28 36 15 13 8 0 0 64 21 161
2011 Non-supervisor 22 34 16 14 13 0 1 57 27 301

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 42 39 7 12 1 0 0 81 12 105
2019 Non-supervisor 35 43 9 10 3 0 0 78 13 260
2018 Supervisor 40 42 10 7 1 0 0 82 8 96
2018 Non-supervisor 36 41 11 10 3 0 0 77 13 218
2017 Supervisor 45 43 5 5 2 0 0 88 7 106
2017 Non-supervisor 41 34 13 8 3 0 0 76 12 228

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 57 36 6 0 1 0 0 93 1 106
2019 Non-supervisor 49 40 6 3 2 0 0 89 5 259
2018 Supervisor 62 34 3 0 0 1 0 97 0 95
2018 Non-supervisor 44 44 7 4 1 0 0 88 5 216
2017 Supervisor 64 28 4 3 0 0 0 93 3 106
2017 Non-supervisor 55 35 6 3 1 0 0 91 3 229
2014 Supervisor 53 43 2 2 0 0 0 97 2 112
2014 Non-supervisor 49 36 10 4 1 0 0 85 5 175
2011 Supervisor 54 40 2 2 2 0 0 94 4 160
2011 Non-supervisor 45 35 12 4 2 2 0 82 6 302
2008 Supervisor 58 32 6 2 1 1 0 91 3 145
2008 Non-supervisor 41 41 12 5 2 0 0 81 7 301

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 37 44 7 9 4 0 0 81 12 105
2019 Non-supervisor 34 37 15 8 7 0 0 71 14 258
2018 Supervisor 35 44 12 8 1 0 0 79 9 95
2018 Non-supervisor 34 41 9 11 4 0 0 75 15 217
2017 Supervisor 47 39 4 5 6 0 0 86 10 106
2017 Non-supervisor 36 37 9 12 7 0 1 73 18 229

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 61 33 6 0 0 0 0 94 0 105
2019 Non-supervisor 54 33 9 3 1 0 0 87 4 256
2018 Supervisor 66 29 5 0 0 0 0 95 0 93
2018 Non-supervisor 50 39 9 1 1 0 0 89 3 214
2017 Supervisor 75 22 2 0 1 0 0 97 1 106
2017 Non-supervisor 65 24 7 3 1 0 0 89 4 229
2014 Supervisor 68 28 4 0 0 0 0 96 0 112
2014 Non-supervisor 63 27 9 0 1 0 0 91 1 175
2011 Supervisor 65 27 7 1 1 0 0 91 2 161
2011 Non-supervisor 60 28 9 0 1 0 1 89 2 301

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 35 8 8 2 0 0 81 10 106
2019 Non-supervisor 30 41 13 10 6 0 0 71 16 260
2018 Supervisor 41 37 11 8 3 0 0 78 11 94
2018 Non-supervisor 30 40 13 12 5 0 0 71 17 213
2017 Supervisor 48 36 7 5 5 0 0 84 9 106
2017 Non-supervisor 34 39 10 10 7 0 0 73 17 228
2014 Supervisor 41 38 5 12 3 0 0 80 15 112
2014 Non-supervisor 27 40 15 12 5 0 0 67 17 175
2011 Supervisor 43 38 7 5 7 0 0 81 12 160
2011 Non-supervisor 35 30 14 12 9 1 0 66 20 301

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 31 9 8 4 0 0 79 11 106
2019 Non-supervisor 34 33 19 7 7 0 0 68 14 260
2018 Supervisor 42 40 11 4 4 0 0 82 7 95
2018 Non-supervisor 36 35 14 9 6 0 0 71 15 214
2017 Supervisor 51 33 9 3 4 0 0 84 7 106
2017 Non-supervisor 43 31 14 6 5 0 0 75 12 229
2014 Supervisor 46 35 9 8 3 0 0 80 11 112
2014 Non-supervisor 35 35 18 10 2 0 0 70 12 175

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 40 40 10 9 1 0 0 80 10 106
2019 Non-supervisor 35 40 16 6 2 0 0 76 8 259
2018 Supervisor 38 42 11 8 2 0 0 79 10 95
2018 Non-supervisor 38 36 15 8 2 0 0 75 10 217
2017 Supervisor 49 37 6 5 3 0 0 86 8 106
2017 Non-supervisor 49 29 11 7 3 0 1 79 10 229
2014 Supervisor 46 40 10 4 0 0 0 86 4 112
2014 Non-supervisor 36 42 14 6 2 1 0 78 8 175
2011 Supervisor 45 40 7 5 3 0 0 85 8 161
2011 Non-supervisor 40 34 17 5 3 1 1 75 8 299

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 42 42 12 4 0 0 0 84 4 108
2019 Non-supervisor 43 38 10 6 3 0 0 82 8 261
2018 Supervisor 45 44 4 6 1 0 0 90 6 95
2018 Non-supervisor 43 41 9 5 3 0 0 84 7 216
2017 Supervisor 59 35 3 3 1 0 0 94 4 106
2017 Non-supervisor 52 29 11 5 3 0 0 81 8 229
2014 Supervisor 50 39 9 1 2 0 0 89 2 111
2014 Non-supervisor 46 41 7 5 2 0 0 86 7 175
2011 Supervisor 52 36 5 5 2 0 0 88 7 161
2011 Non-supervisor 47 34 11 3 3 0 1 82 6 301
2008 Supervisor 51 38 5 5 1 0 0 89 6 145
2008 Non-supervisor 38 43 12 5 1 0 0 81 7 301

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 25 27 28 13 5 0 1 53 19 108
2019 Non-supervisor 46 33 13 5 1 0 2 81 6 255
2018 Supervisor 26 33 21 9 8 0 2 61 18 96
2018 Non-supervisor 51 31 10 4 1 0 2 84 6 217
2017 Supervisor 26 38 21 12 2 0 1 64 14 105
2017 Non-supervisor 52 31 10 3 0 0 3 86 4 228
2014 Supervisor 19 34 29 11 2 0 4 56 14 112
2014 Non-supervisor 42 38 14 3 2 0 1 80 5 175
2011 Supervisor 28 39 19 7 5 0 2 68 12 161
2011 Non-supervisor 47 31 13 6 1 0 3 79 7 301
2008 Supervisor 22 34 23 12 6 0 3 57 18 145
2008 Non-supervisor 39 37 15 4 3 0 3 78 7 302

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 10 27 41 16 6 0 0 21 37 107
2019 Non-supervisor 6 15 38 28 11 1 1 39 22 260
2018 Supervisor 6 26 44 17 6 0 2 23 33 95
2018 Non-supervisor 4 19 41 20 14 1 1 35 23 218
2017 Supervisor 4 21 44 22 9 0 1 31 25 106
2017 Non-supervisor 3 19 32 26 16 0 3 44 23 228
2014 Supervisor 11 23 45 12 7 1 0 20 34 112
2014 Non-supervisor 3 18 42 28 8 0 1 36 21 175
2011 Supervisor 6 23 40 24 5 0 2 30 29 159
2011 Non-supervisor 8 14 32 28 13 1 4 43 23 299
2008 Supervisor 3 27 43 17 10 0 1 27 30 145
2008 Non-supervisor 9 25 39 18 7 1 1 26 34 301

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 2 14 43 23 17 1 1 40 16 107
2019 Non-supervisor 6 16 24 33 19 1 1 53 23 260
2018 Supervisor 2 11 39 32 15 1 0 47 13 95
2018 Non-supervisor 3 11 25 34 23 3 2 60 14 215
2017 Supervisor 5 13 26 30 22 1 3 54 18 106
2017 Non-supervisor 2 10 26 25 29 4 4 59 13 228
2014 Supervisor 10 30 30 17 11 0 2 29 41 111
2014 Non-supervisor 6 19 38 19 16 2 1 36 25 174
2011 Supervisor 10 15 32 29 13 0 2 42 25 160
2011 Non-supervisor 11 14 21 28 21 3 3 52 26 299
2008 Supervisor 5 24 35 21 15 0 1 36 29 144
2008 Non-supervisor 15 20 26 22 13 2 2 37 36 302

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 19 21 33 16 10 0 0 27 41 107
2019 Non-supervisor 13 16 27 26 15 2 2 42 30 261
2018 Supervisor 13 23 42 17 5 0 0 22 36 94
2018 Non-supervisor 12 15 31 22 15 1 2 39 29 214
2017 Supervisor 9 18 32 25 11 0 4 38 29 106
2017 Non-supervisor 7 15 25 20 24 4 4 48 24 228
2014 Supervisor 10 16 31 26 14 1 2 42 27 112
2014 Non-supervisor 6 20 30 26 12 3 3 40 28 175
2011 Supervisor 9 14 34 26 13 3 2 40 24 160
2011 Non-supervisor 8 15 26 22 19 5 6 45 25 299
2008 Supervisor 6 19 34 26 12 0 2 39 26 145
2008 Non-supervisor 10 23 30 21 9 3 4 32 36 301

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 4 8 36 36 17 0 0 52 12 107
2019 Non-supervisor 2 6 23 37 27 1 3 67 8 257
2018 Supervisor 4 9 40 28 17 0 1 46 13 94
2018 Non-supervisor 2 7 20 41 25 2 2 69 10 214
2017 Supervisor 1 6 38 32 20 0 4 54 7 106
2017 Non-supervisor 1 4 19 33 34 1 6 73 6 227
2014 Supervisor 4 9 36 35 14 0 3 50 13 111
2014 Non-supervisor 1 7 25 40 26 0 1 67 8 174
2011 Supervisor 3 7 28 41 17 1 4 60 11 160
2011 Non-supervisor 5 7 22 28 29 4 6 63 13 299
2008 Supervisor 1 9 36 35 14 0 5 51 11 145
2008 Non-supervisor 5 11 25 35 17 1 5 56 17 302

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 17 27 27 18 10 0 1 28 44 107
2019 Non-supervisor 7 16 28 25 19 3 2 46 24 259
2018 Supervisor 9 26 34 20 10 0 0 31 35 95
2018 Non-supervisor 6 20 29 23 20 1 2 44 27 216
2017 Supervisor 9 29 32 15 13 1 1 29 39 106
2017 Non-supervisor 7 11 26 22 27 2 5 53 19 228
2014 Supervisor 23 26 33 13 5 0 0 18 49 112
2014 Non-supervisor 14 17 40 18 10 1 0 28 32 175
2011 Supervisor 8 29 32 22 6 0 2 29 38 161
2011 Non-supervisor 11 17 27 19 20 2 5 41 30 298
2008 Supervisor 13 19 39 16 10 1 1 27 33 144
2008 Non-supervisor 12 22 28 22 12 2 2 35 35 299

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 4 12 35 22 26 1 0 49 16 106
2019 Non-supervisor 4 10 18 28 31 6 4 65 15 260
2018 Supervisor 3 8 30 32 21 1 5 57 12 95
2018 Non-supervisor 4 5 19 32 33 3 4 70 10 214
2017 Supervisor 2 7 21 35 30 0 5 69 9 106
2017 Non-supervisor 2 5 16 31 32 8 6 73 8 227
2014 Supervisor 2 8 32 31 20 0 6 55 11 112
2014 Non-supervisor 4 10 21 35 22 4 4 62 15 175
2011 Supervisor 2 8 33 31 22 1 3 55 11 160
2011 Non-supervisor 2 10 15 30 30 6 8 69 14 297
2008 Supervisor 1 10 27 34 23 0 4 60 12 145
2008 Non-supervisor 5 11 20 30 24 4 7 60 17 302

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 15 18 40 15 11 0 1 26 33 107
2019 Non-supervisor 8 19 22 23 21 3 4 47 29 259
2018 Supervisor 9 15 45 18 10 1 1 29 25 95
2018 Non-supervisor 12 11 23 28 20 4 1 52 25 216
2017 Supervisor 8 22 31 17 17 2 3 36 32 106
2017 Non-supervisor 6 8 29 21 26 5 5 52 16 227
2014 Supervisor 11 17 36 21 11 0 5 33 29 112
2014 Non-supervisor 5 14 34 27 16 2 3 45 20 175

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 6 12 36 31 16 0 0 46 18 107
2019 Non-supervisor 6 15 25 34 18 0 2 53 22 258
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 74 12 8 3 1 0 3 88 4 107
2019 Non-supervisor 70 14 5 4 1 0 6 89 6 260
2017 Supervisor 80 6 8 3 1 0 3 88 4 106
2017 Non-supervisor 72 13 6 2 2 0 4 90 5 228
2014 Supervisor 78 6 4 2 2 0 9 93 3 112
2014 Non-supervisor 77 9 6 4 1 1 2 88 5 175
2011 Supervisor 76 13 3 2 2 0 3 92 4 161
2011 Non-supervisor 72 11 3 2 1 1 10 93 4 302
2008 Supervisor 76 5 1 4 1 1 12 92 6 144
2008 Non-supervisor 63 9 7 1 2 1 17 88 4 301

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 29 43 11 12 3 0 2 73 16 108
2019 Non-supervisor 28 29 20 11 8 3 3 60 20 260
2018 Supervisor 35 39 16 8 2 0 0 74 10 95
2018 Non-supervisor 22 35 22 9 7 3 2 60 17 216
2017 Supervisor 38 43 8 8 2 1 0 82 10 106
2017 Non-supervisor 27 35 18 9 6 3 1 65 15 228
2014 Supervisor 36 46 13 3 3 0 0 81 5 112
2014 Non-supervisor 28 38 20 9 4 1 0 66 13 174

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 48 35 4 11 2 0 0 84 13 107
2019 Non-supervisor 42 29 11 12 5 0 1 72 17 260
2018 Supervisor 49 27 12 11 2 0 0 76 12 95
2018 Non-supervisor 42 30 9 9 9 1 0 73 18 217
2017 Supervisor 58 31 6 2 4 0 0 89 6 105
2017 Non-supervisor 39 33 9 11 7 0 0 73 18 228
2014 Supervisor 48 35 8 6 2 0 1 84 8 112
2014 Non-supervisor 40 31 10 14 4 1 0 72 18 175

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 56 31 4 7 2 0 0 87 9 107
2019 Non-supervisor 44 32 8 10 5 0 1 77 15 258
2018 Supervisor 48 38 6 6 1 0 0 87 7 95
2018 Non-supervisor 46 34 8 9 4 1 0 80 12 216
2017 Supervisor 56 34 6 3 2 0 0 90 5 106
2017 Non-supervisor 49 35 5 7 3 0 0 84 11 229
2014 Supervisor 44 50 1 3 2 0 0 94 5 112
2014 Non-supervisor 35 44 16 4 1 0 0 79 5 175

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 43 46 6 3 2 0 0 89 5 108
2019 Non-supervisor 42 35 12 5 4 1 1 78 9 260
2018 Supervisor 50 38 9 3 0 0 0 88 3 95
2018 Non-supervisor 38 37 14 6 4 1 0 76 10 217
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 61 24 10 2 1 2 1 88 3 108
2019 Non-supervisor 39 26 19 6 3 2 6 70 9 260

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 31 11 6 3 0 0 80 8 108
2019 Non-supervisor 38 34 13 10 3 1 1 73 14 261
2018 Supervisor 45 36 8 11 1 0 0 81 12 96
2018 Non-supervisor 43 37 10 8 3 0 0 80 11 218
2017 Supervisor 48 33 10 5 3 1 0 82 8 106
2017 Non-supervisor 45 35 8 5 6 0 1 81 11 229
2014 Supervisor 34 41 12 9 3 1 1 76 12 112
2014 Non-supervisor 42 36 15 6 0 0 0 78 7 175
2011 Supervisor 36 36 9 15 3 0 1 72 19 161
2011 Non-supervisor 34 33 12 13 8 0 0 67 21 300
2008 Supervisor 24 40 15 12 9 1 0 64 21 144
2008 Non-supervisor 24 34 13 21 7 0 0 59 28 302

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 54 28 12 5 2 0 0 81 6 108
2019 Non-supervisor 44 28 14 6 4 1 2 75 11 261
2018 Supervisor 53 31 10 5 1 0 0 84 6 95
2018 Non-supervisor 49 28 13 7 3 0 0 77 9 218
2017 Supervisor 60 26 5 6 1 1 1 88 8 106
2017 Non-supervisor 49 30 10 5 3 1 2 81 8 228
2014 Supervisor 47 35 11 2 2 0 3 84 5 112
2014 Non-supervisor 40 41 7 9 1 1 0 82 11 175
2011 Supervisor 42 34 10 8 6 1 1 76 14 160
2011 Non-supervisor 38 27 15 10 7 2 1 67 17 299
2008 Supervisor 31 41 13 8 5 2 1 74 14 144
2008 Non-supervisor 32 27 17 11 11 1 1 60 22 302

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 31 10 5 3 0 0 82 7 106
2019 Non-supervisor 42 32 11 9 5 1 1 75 15 259
2018 Supervisor 45 38 6 7 4 0 0 83 12 96
2018 Non-supervisor 43 35 8 12 2 0 0 78 14 217
2017 Supervisor 55 28 8 7 3 0 0 83 9 106
2017 Non-supervisor 45 34 7 7 4 1 1 81 11 229
2014 Supervisor 43 40 6 6 4 0 2 85 10 112
2014 Non-supervisor 43 33 12 10 2 1 0 76 12 175
2011 Supervisor 39 36 10 10 6 0 1 74 16 160
2011 Non-supervisor 39 28 14 11 7 0 0 68 18 299
2008 Supervisor 31 42 10 8 8 0 0 73 17 144
2008 Non-supervisor 31 29 13 17 9 1 0 60 26 301

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 78 10 6 0 1 1 4 93 1 107
2019 Non-supervisor 76 10 5 1 2 0 5 92 3 257
2017 Supervisor 83 5 6 3 0 0 3 91 3 106
2017 Non-supervisor 81 8 2 1 2 0 6 95 3 229
2014 Supervisor 78 11 0 1 2 1 7 97 3 112
2014 Non-supervisor 78 11 6 1 0 2 2 93 1 175
2011 Supervisor 79 10 5 0 2 0 4 93 2 161
2011 Non-supervisor 75 8 3 1 2 1 9 93 3 300
2008 Supervisor 78 8 1 2 1 0 10 95 4 145
2008 Non-supervisor 70 9 4 1 2 1 14 92 3 302

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 44 26 14 7 4 1 5 74 11 108
2019 Non-supervisor 43 21 11 7 6 2 9 72 15 260
2017 Supervisor 61 18 4 5 4 2 7 86 9 104
2017 Non-supervisor 47 18 7 5 7 4 12 77 15 228
2014 Supervisor 53 18 12 3 3 2 9 79 7 112
2014 Non-supervisor 44 16 11 11 12 2 5 64 24 175
2011 Supervisor 41 18 9 6 12 3 11 68 21 161
2011 Non-supervisor 38 23 7 8 14 3 6 67 24 302

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 57 29 10 2 2 0 0 86 3 108
2019 Non-supervisor 50 26 12 4 5 2 1 79 9 260
2018 Supervisor 59 29 9 3 1 0 0 87 4 96
2018 Non-supervisor 54 27 10 5 3 0 0 82 8 218
2017 Supervisor 64 23 7 1 3 3 0 89 4 106
2017 Non-supervisor 55 26 6 4 5 2 1 84 10 229

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 54 27 9 7 2 0 1 82 9 108
2019 Non-supervisor 44 30 14 7 4 1 0 75 11 261
2018 Supervisor 51 32 9 7 1 0 0 83 8 96
2018 Non-supervisor 44 33 13 5 5 0 0 76 11 218
2017 Supervisor 63 23 8 3 3 1 0 87 6 106
2017 Non-supervisor 51 27 10 7 5 0 0 78 12 229
2014 Supervisor 50 33 10 3 2 0 2 85 5 111
2014 Non-supervisor 44 29 16 6 3 1 1 74 10 174

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 21 50 12 13 1 2 2 74 14 108
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 44 28 13 8 7 1 0 73 15 108
2019 Non-supervisor 34 26 20 6 6 7 1 65 13 260
2018 Supervisor 32 42 12 10 4 0 0 73 14 96
2018 Non-supervisor 31 33 21 6 3 6 0 68 10 217
2017 Supervisor 45 37 7 7 2 2 0 83 9 106
2017 Non-supervisor 38 37 11 8 2 4 0 78 11 227
2014 Supervisor 40 37 12 4 3 5 0 80 7 112
2014 Non-supervisor 30 41 15 3 5 5 0 75 8 175
2011 Supervisor 39 27 14 7 8 5 1 69 16 160
2011 Non-supervisor 33 28 14 10 10 4 1 64 21 302

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 26 34 18 15 6 0 0 60 22 108
2019 Non-supervisor 30 22 23 11 8 4 1 55 20 260
2018 Supervisor 27 39 15 15 4 0 0 66 19 95
2018 Non-supervisor 28 37 14 13 5 3 1 66 20 218
2017 Supervisor 38 39 14 6 2 1 0 78 8 106
2017 Non-supervisor 36 36 12 9 4 3 0 73 14 229
2014 Supervisor 39 34 11 10 4 2 0 75 14 112
2014 Non-supervisor 30 34 22 9 5 1 0 65 13 175
2011 Supervisor 41 32 9 9 8 1 1 74 17 160
2011 Non-supervisor 36 27 15 8 12 2 0 64 21 299
2008 Supervisor 32 39 11 12 4 1 0 72 17 145
2008 Non-supervisor 20 31 19 12 15 2 0 53 28 302

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 14 38 15 15 16 2 0 53 31 108
2019 Non-supervisor 22 23 25 10 12 7 1 49 24 259
2018 Supervisor 19 35 16 22 6 1 0 55 28 96
2018 Non-supervisor 20 25 25 18 6 6 1 48 25 217
2017 Supervisor 25 43 16 9 4 3 0 70 14 106
2017 Non-supervisor 26 35 18 11 6 4 0 63 18 229
2014 Supervisor 27 39 16 9 4 5 0 69 14 112
2014 Non-supervisor 22 38 21 10 5 3 0 63 16 175
2011 Supervisor 21 43 18 10 6 1 1 65 17 160
2011 Non-supervisor 22 32 17 13 9 6 1 58 23 300
2008 Supervisor 16 42 13 22 6 1 0 59 28 144
2008 Non-supervisor 11 34 20 17 13 5 0 48 31 301

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 16 35 21 13 14 1 0 51 27 108
2019 Non-supervisor 21 27 22 14 11 4 1 51 27 261
2018 Supervisor 16 39 18 19 6 1 0 56 26 96
2018 Non-supervisor 18 36 15 21 7 3 0 55 29 217
2017 Supervisor 30 41 14 10 5 0 0 71 15 106
2017 Non-supervisor 29 36 13 15 5 3 0 67 20 229
2014 Supervisor 25 49 15 8 4 0 0 73 11 112
2014 Non-supervisor 24 36 15 18 6 1 0 61 24 175
2011 Supervisor 26 42 18 11 4 0 0 68 15 159
2011 Non-supervisor 24 36 16 12 7 4 1 62 21 300
2008 Supervisor 21 45 11 17 5 1 0 67 22 145
2008 Non-supervisor 18 37 11 19 12 3 0 57 32 302

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 28 25 16 5 6 14 5 66 15 108
2019 Non-supervisor 32 23 17 5 4 14 5 68 12 261
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 49 11 12 3 1 0 74 15 108
2019 Non-supervisor 26 46 17 8 2 1 0 73 10 261
2018 Supervisor 37 38 13 10 1 1 0 76 11 96
2018 Non-supervisor 31 43 16 8 1 1 0 75 9 216
2017 Supervisor 49 42 5 4 1 0 0 91 5 105
2017 Non-supervisor 42 41 9 6 2 0 0 84 7 229
2014 Supervisor 47 40 7 3 3 0 0 87 6 112
2014 Non-supervisor 47 37 9 5 2 1 0 84 7 175
2011 Supervisor 48 39 9 2 2 0 0 86 4 161
2011 Non-supervisor 38 38 14 5 4 1 0 77 10 299

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 8 46 17 23 6 0 0 53 30 104
2019 Non-supervisor 17 33 25 14 8 2 1 51 23 260

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 48 38 10 2 2 1 0 86 3 108
2019 Non-supervisor 34 42 11 7 3 2 1 78 11 259
2018 Supervisor 60 28 7 5 0 0 0 88 5 96
2018 Non-supervisor 39 38 12 6 3 1 2 79 9 217
2017 Supervisor 73 19 5 1 1 0 1 93 2 105
2017 Non-supervisor 45 36 10 6 1 1 1 83 7 228
2014 Supervisor 58 35 5 1 0 0 1 93 1 112
2014 Non-supervisor 47 38 8 4 1 2 0 87 5 175
2011 Supervisor 49 37 5 4 3 1 1 87 8 161
2011 Non-supervisor 48 26 9 6 8 3 1 76 14 301
2008 Supervisor 48 35 10 1 3 1 1 85 4 145
2008 Non-supervisor 33 34 11 11 7 4 1 70 18 302

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 45 36 14 4 1 0 0 81 5 107
2019 Non-supervisor 35 41 14 6 2 1 1 78 8 260
2018 Supervisor 51 32 12 4 0 0 0 84 4 95
2018 Non-supervisor 36 42 15 4 2 0 1 79 6 215

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 27 20 10 4 4 3 63 16 108
2019 Non-supervisor 19 32 19 13 11 6 0 54 25 258
2018 Supervisor 37 32 14 8 4 3 2 73 13 95
2018 Non-supervisor 22 32 20 10 10 5 2 57 22 217
2017 Supervisor 40 34 12 4 5 2 4 79 9 105
2017 Non-supervisor 25 30 13 12 9 8 3 62 23 229
2014 Supervisor 34 28 15 9 4 8 2 69 15 112
2014 Non-supervisor 23 35 22 12 5 2 1 60 18 175
2011 Supervisor 31 35 9 11 9 3 1 69 21 161
2011 Non-supervisor 26 26 16 15 10 6 2 56 27 302

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 28 31 20 16 5 1 0 59 21 108
2019 Non-supervisor 20 36 17 15 9 2 0 58 25 260
2018 Supervisor 38 33 19 8 2 0 0 71 10 96
2018 Non-supervisor 25 33 20 13 6 2 1 60 20 216
2017 Supervisor 47 35 11 5 1 1 0 83 6 106
2017 Non-supervisor 37 34 11 10 5 2 0 72 16 228
2014 Supervisor 31 41 16 6 4 1 0 73 10 112
2014 Non-supervisor 25 38 17 15 4 0 0 63 19 175
2011 Supervisor 33 36 12 8 10 0 0 69 18 161
2011 Non-supervisor 28 28 20 12 10 2 0 56 23 301
2008 Supervisor 23 35 20 14 7 0 0 59 21 145
2008 Non-supervisor 16 31 19 20 13 1 0 48 34 302

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 26 22 16 14 18 0 3 50 34 108
2019 Non-supervisor 17 28 15 17 18 3 2 47 37 259
2018 Supervisor 24 24 20 17 15 0 1 48 32 96
2018 Non-supervisor 22 24 19 14 16 1 3 48 32 217
2017 Supervisor 33 31 17 12 6 0 2 65 18 105
2017 Non-supervisor 25 23 13 18 14 3 3 51 35 228
2014 Supervisor 24 38 14 10 11 2 1 64 21 112
2014 Non-supervisor 19 28 18 18 13 2 2 49 32 174
2011 Supervisor 25 31 15 13 13 2 2 58 26 161
2011 Non-supervisor 22 25 16 15 18 3 1 49 35 301
2008 Supervisor 17 33 15 17 16 0 1 51 34 145
2008 Non-supervisor 13 33 13 16 23 0 1 47 40 302

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 42 34 17 1 4 1 1 78 5 108
2019 Non-supervisor 46 29 11 7 2 1 3 78 10 259

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 66 7 7 5 3 3 9 83 8 106
2019 Non-supervisor 56 10 8 5 5 2 15 79 12 258

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 30 10 3 1 0 1 86 4 108
2019 Non-supervisor 35 29 19 7 5 2 4 67 13 257

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 23 15 8 1 1 1 76 9 108
2019 Non-supervisor 35 23 22 5 8 2 5 62 14 255

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 35 19 17 12 11 2 5 58 24 108
2019 Non-supervisor 30 22 17 12 12 2 4 56 25 257

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 74 14 5 3 2 1 2 90 5 106
2019 Non-supervisor 58 22 9 3 3 3 3 85 6 259

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 80 12 2 2 0 2 2 96 2 107
2019 Non-supervisor 71 12 7 1 1 5 3 91 2 256

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 88 4 0 1 0 2 6 99 1 108
2019 Non-supervisor 73 11 4 1 2 2 7 92 4 255

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 27 43 18 6 3 2 0 72 9 108
2019 Non-supervisor 19 42 22 9 5 3 1 63 14 260
2018 Supervisor 29 41 18 9 1 2 0 71 10 96
2018 Non-supervisor 22 39 23 9 6 1 0 62 15 216
2017 Supervisor 39 40 11 5 2 2 0 81 8 106
2017 Non-supervisor 28 37 18 10 4 3 0 68 14 229

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 43 39 8 4 5 0 0 82 10 106
2019 Non-supervisor 31 42 14 7 3 2 0 74 11 260
2018 Supervisor 53 35 9 2 1 0 0 88 3 95
2018 Non-supervisor 43 36 13 5 1 2 0 80 6 216
2017 Supervisor 62 26 8 3 1 0 0 89 4 106
2017 Non-supervisor 47 36 11 3 2 1 0 84 5 229
2014 Supervisor 53 37 5 2 1 1 1 92 3 112
2014 Non-supervisor 47 38 10 3 1 1 0 86 4 174
2011 Supervisor 47 31 11 4 7 0 0 78 11 160
2011 Non-supervisor 40 27 13 9 6 3 0 70 16 302

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 37 11 2 1 0 0 86 3 108
2019 Non-supervisor 44 37 14 2 1 2 0 83 3 260
2018 Supervisor 62 28 8 2 0 0 0 90 2 95
2018 Non-supervisor 48 34 12 2 1 3 0 85 3 216
2017 Supervisor 65 24 7 4 0 1 0 89 4 105
2017 Non-supervisor 49 30 14 1 3 3 0 82 4 228
2014 Supervisor 53 37 6 2 0 2 0 91 2 112
2014 Non-supervisor 55 27 12 3 2 1 0 83 4 174

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 51 33 12 1 3 0 0 84 4 107
2019 Non-supervisor 48 36 11 3 2 0 0 84 5 259
2018 Supervisor 61 29 7 3 0 0 0 90 3 94
2018 Non-supervisor 50 34 12 4 1 0 0 84 5 215
2017 Supervisor 64 28 4 4 1 0 0 91 5 106
2017 Non-supervisor 55 33 7 2 3 0 0 88 5 229
2014 Supervisor 60 32 6 2 0 0 0 92 2 112
2014 Non-supervisor 54 34 8 2 2 0 0 88 4 173
2011 Supervisor 54 29 6 5 6 0 1 83 11 160
2011 Non-supervisor 46 32 11 5 5 1 0 79 10 300
2008 Supervisor 45 41 7 3 4 0 0 86 8 145
2008 Non-supervisor 33 40 14 6 7 0 0 73 13 301

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 35 36 19 7 3 0 0 71 9 108
2019 Non-supervisor 37 35 16 9 4 0 0 72 13 260
2018 Supervisor 53 28 9 9 1 0 0 80 10 95
2018 Non-supervisor 44 30 16 6 3 1 0 74 9 216
2017 Supervisor 58 28 8 4 1 0 0 87 5 106
2017 Non-supervisor 46 29 14 6 4 2 0 76 10 229
2014 Supervisor 36 37 15 6 5 0 1 74 10 112
2014 Non-supervisor 38 32 15 10 5 1 0 71 14 175
2011 Supervisor 47 27 12 6 8 0 0 74 14 161
2011 Non-supervisor 40 23 16 10 9 1 1 65 19 301

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 35 34 20 8 3 0 0 70 10 105
2019 Non-supervisor 34 38 17 7 5 0 0 71 12 257
2018 Supervisor 53 33 6 5 3 0 0 86 8 93
2018 Non-supervisor 39 38 13 7 3 0 0 77 10 214
2017 Supervisor 61 28 7 3 1 0 0 89 4 106
2017 Non-supervisor 45 32 12 8 3 0 0 77 11 229
2014 Supervisor 39 35 19 6 2 0 0 74 8 112
2014 Non-supervisor 41 32 14 9 5 0 0 72 14 175
2011 Supervisor 45 32 10 7 6 0 0 77 12 161
2011 Non-supervisor 43 26 13 11 6 1 0 70 17 302
2008 Supervisor 37 47 7 6 3 0 0 84 9 145
2008 Non-supervisor 26 38 15 13 8 0 0 65 21 302

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 38 20 21 14 3 2 1 60 18 108
2019 Non-supervisor 32 26 17 12 9 4 0 60 22 259
2018 Supervisor 44 20 19 11 6 0 0 64 17 95
2018 Non-supervisor 32 28 18 14 5 2 1 62 20 216
2017 Supervisor 58 18 12 8 2 2 0 77 10 106
2017 Non-supervisor 36 25 17 13 6 2 1 63 19 229
2014 Supervisor 38 32 16 5 4 3 1 73 10 112
2014 Non-supervisor 38 20 18 13 8 3 0 60 22 175
2011 Supervisor 46 26 10 9 8 1 1 73 17 161
2011 Non-supervisor 38 18 14 9 15 6 0 60 25 301
2008 Supervisor 39 32 12 9 3 3 1 74 13 145
2008 Non-supervisor 25 30 19 9 13 4 1 57 23 302
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Supervisor 21 48 32 108
2019 Non-supervisor 22 44 35 261
2018 Supervisor 11 49 40 95
2018 Non-supervisor 19 45 36 218
2017 Supervisor 12 59 28 106
2017 Non-supervisor 16 48 36 229
2014 Supervisor 21 48 30 112
2014 Non-supervisor 15 55 30 175
2011 Supervisor 18 53 29 160
2011 Non-supervisor 20 48 32 301

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Supervisor 50 0 42 8 0 0 23
2019 Non-supervisor 7 20 35 0 19 19 59
2018 Supervisor 42 12 29 9 0 9 11
2018 Non-supervisor 14 15 37 5 16 13 44
2017 Supervisor 69 0 8 8 0 15 13
2017 Non-supervisor 30 19 37 3 11 0 36
2014 Supervisor 53 15 11 17 9999 4 25
2014 Non-supervisor 20 24 27 8 9999 20 26
2011 Supervisor 55 15 12 9 9999 9 26
2011 Non-supervisor 31 14 34 10 9999 11 61
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 40 7 3 0 0 1 90 3 108
2019 Non-supervisor 33 50 8 6 2 1 0 84 8 260

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 61 28 7 2 0 1 1 91 2 108
2019 Non-supervisor 49 34 7 4 2 4 0 86 6 261
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 10 90 106
2019 Non-supervisor 17 83 259
2018 Supervisor 7 93 96
2018 Non-supervisor 11 89 217

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 45 55 11
2019 Non-supervisor 49 51 44

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 11
2019 Non-supervisor 0 100 44

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 45 55 11
2019 Non-supervisor 45 55 44

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 46 54 11
2019 Non-supervisor 28 72 44

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 11
2019 Non-supervisor 17 83 44

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 11
2019 Non-supervisor 20 80 44

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 14 86 44

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 15 85 105
2019 Non-supervisor 23 77 261

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 32 20 18 7 5 17 1 63 15 108
2019 Non-supervisor 19 24 19 11 6 18 4 55 21 259
2018 Supervisor 37 17 22 7 1 12 3 64 10 96
2018 Non-supervisor 16 20 21 6 6 26 5 52 18 216
2017 Supervisor 35 27 14 3 3 13 5 76 7 106
2017 Non-supervisor 22 17 18 8 7 24 4 55 20 229
2014 Supervisor 29 27 16 5 2 18 3 71 9 112
2014 Non-supervisor 25 25 21 5 3 17 4 63 10 175

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 45 32 12 4 4 4 1 80 8 108
2019 Non-supervisor 36 36 15 6 3 3 0 74 10 261
2018 Supervisor 45 32 16 4 0 4 0 79 4 96
2018 Non-supervisor 33 33 16 6 3 8 1 72 10 217
2017 Supervisor 57 32 6 1 2 3 0 91 3 106
2017 Non-supervisor 39 31 15 4 5 7 0 74 10 229
2014 Supervisor 50 32 14 1 2 2 0 83 3 112
2014 Non-supervisor 40 34 16 3 2 4 1 78 5 175
2011 Supervisor 46 39 7 4 4 0 0 85 8 160
2011 Non-supervisor 47 26 13 6 4 4 0 76 10 301
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 5 95 107
2019 Non-supervisor 7 93 259

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 34 16 25 2 1 21 2 64 4 108
2019 Non-supervisor 24 22 21 3 2 22 6 64 7 261
2018 Supervisor 38 17 22 1 1 19 2 69 3 95
2018 Non-supervisor 17 23 20 4 2 29 6 61 9 217
2017 Supervisor 37 18 13 2 1 21 8 78 4 106
2017 Non-supervisor 26 15 18 3 3 30 5 62 10 228
2014 Supervisor 33 25 16 0 2 20 5 76 3 112
2014 Non-supervisor 22 26 19 3 1 23 7 68 5 175

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 25 15 3 1 4 1 80 4 108
2019 Non-supervisor 42 32 15 2 2 7 0 79 4 261
2018 Supervisor 54 24 15 1 0 6 0 83 1 95
2018 Non-supervisor 33 35 16 3 2 8 2 76 6 217
2017 Supervisor 67 20 7 1 1 4 0 91 2 106
2017 Non-supervisor 45 30 11 3 3 9 0 82 6 229
2014 Supervisor 55 31 9 1 0 5 0 90 1 112
2014 Non-supervisor 41 36 13 2 1 6 1 83 3 175
2011 Supervisor 50 37 6 5 2 0 0 87 7 160
2011 Non-supervisor 49 27 11 3 4 6 0 80 8 302
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 29 35 20 6 10 0 0 64 16 107
2019 Non-supervisor 25 33 21 12 8 0 0 59 20 261
2018 Supervisor 25 31 22 12 10 0 1 56 22 95
2018 Non-supervisor 24 28 24 12 11 0 0 53 23 217
2017 Supervisor 27 33 21 5 13 0 1 61 18 106
2017 Non-supervisor 26 33 16 11 15 0 0 59 25 228

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 12 22 34 20 11 0 0 34 32 108
2019 Non-supervisor 25 37 24 8 4 1 2 64 12 260
2018 Supervisor 14 27 24 21 14 0 0 40 36 95
2018 Non-supervisor 21 38 26 10 4 0 1 59 14 215
2017 Supervisor 15 20 34 24 7 0 1 35 31 106
2017 Non-supervisor 28 34 24 9 4 0 0 62 14 229

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 23 43 24 6 3 0 1 67 9 107
2019 Non-supervisor 44 30 15 6 1 1 2 77 8 259
2018 Supervisor 22 43 21 8 5 0 0 65 13 95
2018 Non-supervisor 43 33 12 6 3 0 2 78 9 213
2017 Supervisor 26 41 21 9 0 0 3 69 9 106
2017 Non-supervisor 48 29 12 5 3 0 2 79 8 229

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 17 27 22 18 15 0 0 44 33 106
2019 Non-supervisor 32 28 16 13 8 1 2 61 22 259
2018 Supervisor 15 28 25 14 18 0 0 43 32 96
2018 Non-supervisor 30 31 17 13 9 0 1 61 22 215
2017 Supervisor 20 25 26 14 14 0 1 45 29 106
2017 Non-supervisor 31 27 22 8 10 0 1 59 19 229

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 37 27 18 11 6 0 2 65 17 106
2019 Non-supervisor 53 21 10 8 4 1 3 77 13 259
2018 Supervisor 40 23 18 7 12 0 0 64 18 94
2018 Non-supervisor 55 19 13 6 4 0 3 76 10 217
2017 Supervisor 39 30 18 7 4 0 4 71 11 106
2017 Non-supervisor 50 24 9 5 6 0 5 79 12 229

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 17 38 26 13 6 0 0 56 19 108
2019 Non-supervisor 32 30 20 8 8 0 1 64 16 259
2018 Supervisor 20 25 29 14 13 0 0 45 27 95
2018 Non-supervisor 34 30 16 12 7 0 0 64 20 215
2017 Supervisor 24 34 28 11 3 0 0 58 14 105
2017 Non-supervisor 31 32 17 11 9 0 0 63 20 229

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 39 23 8 5 0 1 63 13 108
2019 Non-supervisor 33 37 17 7 4 2 1 72 11 259
2018 Supervisor 20 41 26 9 3 0 1 62 12 95
2018 Non-supervisor 29 40 16 7 5 1 1 71 13 213
2017 Supervisor 35 37 22 2 4 1 0 72 6 105
2017 Non-supervisor 32 38 14 10 5 0 1 71 15 229

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 15 37 24 20 3 0 1 52 24 107
2019 Non-supervisor 29 37 18 9 5 1 1 67 14 259
2018 Supervisor 22 36 26 11 3 1 0 59 15 95
2018 Non-supervisor 30 36 22 7 5 0 1 66 12 211
2017 Supervisor 30 29 29 9 3 0 1 59 12 105
2017 Non-supervisor 30 36 19 7 5 1 2 68 13 229

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 30 31 22 11 5 0 0 61 17 108
2019 Non-supervisor 36 32 17 9 4 1 1 69 13 258
2018 Supervisor 28 39 17 13 3 0 1 67 16 94
2018 Non-supervisor 31 34 20 9 5 0 0 66 15 214
2017 Supervisor 46 22 21 7 4 0 1 69 11 105
2017 Non-supervisor 34 37 17 6 3 1 1 73 10 229

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 44 27 17 7 5 0 1 71 11 108
2019 Non-supervisor 42 26 19 5 6 2 0 69 11 259

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 28 34 23 8 6 0 1 62 15 107
2019 Non-supervisor 42 33 15 7 2 1 1 76 8 257
2018 Supervisor 24 34 24 9 8 0 1 59 17 93
2018 Non-supervisor 41 35 16 4 4 0 0 76 8 212
2017 Supervisor 30 29 23 12 6 0 0 60 17 105
2017 Non-supervisor 38 39 12 7 2 1 0 78 9 229

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 31 12 6 2 0 0 80 8 107
2019 Non-supervisor 47 30 17 2 3 1 0 78 5 258
2018 Supervisor 62 24 6 6 2 0 1 86 8 92
2018 Non-supervisor 51 28 14 5 3 0 0 79 8 213
2017 Supervisor 55 28 8 7 2 0 0 83 9 106
2017 Non-supervisor 46 28 17 7 2 0 1 74 9 229

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 75 14 5 2 0 0 4 93 2 107
2019 Non-supervisor 69 15 6 1 2 2 5 90 3 258
2018 Supervisor 70 16 8 1 3 0 2 87 5 95
2018 Non-supervisor 71 17 7 3 1 1 0 90 4 214

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 71 16 4 4 3 1 1 89 7 108
2019 Non-supervisor 68 15 6 5 5 0 1 84 10 256
2018 Supervisor 75 13 6 4 1 0 1 88 5 95
2018 Non-supervisor 73 15 5 4 2 0 0 89 6 213
2017 Supervisor 73 17 5 4 0 1 1 91 4 106
2017 Non-supervisor 69 15 6 4 4 0 1 85 9 228

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 30 17 5 1 0 1 77 6 108
2019 Non-supervisor 56 25 9 4 4 0 1 82 9 254
2018 Supervisor 42 41 10 5 1 0 1 84 6 96
2018 Non-supervisor 55 29 12 2 2 0 0 84 5 218
2017 Supervisor 54 30 10 3 1 1 0 86 4 106
2017 Non-supervisor 51 29 9 8 3 0 0 80 11 229

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 51 34 9 3 3 0 0 86 5 107
2019 Non-supervisor 52 23 11 6 6 0 2 76 12 255
2018 Supervisor 49 22 17 5 4 1 2 73 9 96
2018 Non-supervisor 51 24 15 5 5 0 0 75 10 218
2017 Supervisor 56 25 11 6 1 1 0 83 7 106
2017 Non-supervisor 53 25 11 6 4 0 1 79 10 229

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 37 31 21 5 5 0 1 69 9 107
2019 Non-supervisor 63 8 2 0 1 0 25 96 2 255
2018 Supervisor 38 37 17 5 1 1 1 77 6 95
2018 Non-supervisor 63 7 0 0 1 1 29 99 1 215
2017 Supervisor 41 42 9 5 2 1 0 84 7 105
2017 Non-supervisor 56 9 1 3 1 0 28 92 7 229

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 69 21 8 1 0 1 1 91 1 108
2019 Non-supervisor 69 18 5 2 1 0 6 92 2 255
2018 Supervisor 59 28 9 3 0 0 2 88 3 96
2018 Non-supervisor 73 15 5 0 1 1 5 93 2 217
2017 Supervisor 60 29 6 1 1 0 4 92 2 106
2017 Non-supervisor 67 16 6 4 2 0 5 88 6 228

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 34 8 3 2 0 1 88 5 107
2019 Non-supervisor 42 23 16 5 12 0 2 66 18 257
2018 Supervisor 70 23 3 3 0 0 1 94 3 96
2018 Non-supervisor 55 22 10 6 5 0 1 79 11 218
2017 Supervisor 71 23 5 0 2 0 0 94 2 106
2017 Non-supervisor 54 20 13 6 3 1 3 77 10 228

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 36 11 4 0 2 1 84 4 108
2019 Non-supervisor 49 32 11 2 2 1 3 84 4 256
2018 Supervisor 41 38 18 2 1 0 0 78 3 95
2018 Non-supervisor 46 33 11 7 1 0 2 81 8 218
2017 Supervisor 49 41 6 3 1 0 0 90 4 106
2017 Non-supervisor 43 35 12 7 1 0 1 80 8 227

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 15 26 42 14 3 0 0 41 17 108
2019 Non-supervisor 20 30 36 12 2 0 0 50 14 259
2018 Supervisor 12 27 39 17 4 1 0 39 22 96
2018 Non-supervisor 20 37 32 6 4 0 0 57 10 218
2017 Supervisor 12 29 50 8 1 0 0 40 9 106
2017 Non-supervisor 16 42 32 8 2 0 0 58 10 229

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 11 21 42 21 5 0 0 27 32 108
2019 Non-supervisor 6 14 40 26 13 0 1 39 21 256
2018 Supervisor 12 24 40 15 9 0 0 24 36 95
2018 Non-supervisor 5 13 41 29 11 0 0 41 18 214
2017 Supervisor 4 19 43 25 9 0 0 34 23 106
2017 Non-supervisor 4 11 43 28 14 0 0 42 15 228

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 44 42 9 3 0 2 0 88 3 107
2019 Non-supervisor 32 44 12 7 2 2 0 78 9 260
2018 Supervisor 43 43 11 2 0 2 0 87 2 95
2018 Non-supervisor 28 52 13 4 2 1 0 81 6 216
2017 Supervisor 43 43 11 3 0 0 0 86 3 106
2017 Non-supervisor 27 43 13 9 3 4 0 73 13 229

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 26 39 23 8 3 2 0 66 11 108
2019 Non-supervisor 23 37 17 15 6 1 0 61 21 261
2018 Supervisor 28 49 14 5 2 2 0 79 7 96
2018 Non-supervisor 28 39 15 12 5 0 0 67 18 216
2017 Supervisor 28 55 12 4 1 0 0 83 5 106
2017 Non-supervisor 25 45 13 10 4 3 0 71 15 229
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 11 89 108
2019 Non-supervisor 14 86 260
2017 Supervisor 17 83 106
2017 Non-supervisor 17 83 229
2014 Supervisor 7 93 111
2014 Non-supervisor 19 81 172

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 91 9 12
2019 Non-supervisor 68 32 34
2017 Supervisor 89 11 19
2017 Non-supervisor 82 18 39
2014 Non-supervisor 94 6 30

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 66 25 8 0 0 0 0 92 0 11
2019 Non-supervisor 53 39 0 9 0 0 0 91 9 23
2017 Supervisor 53 36 5 6 0 0 0 89 6 17
2017 Non-supervisor 57 31 3 6 3 0 0 88 9 32
2014 Non-supervisor 58 17 5 12 9 0 0 75 20 28
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 16 44 22 15 2 0 0 16 84 108
2019 Non-supervisor 23 37 22 8 7 2 0 24 76 259
2018 Supervisor 14 35 28 11 12 0 0 14 86 96
2018 Non-supervisor 26 34 19 9 8 2 1 27 73 217
2017 Supervisor 19 41 19 10 10 0 0 19 81 106
2017 Non-supervisor 23 27 23 14 9 4 0 24 76 229

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 49 51 90
2019 Non-supervisor 52 48 191

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 44 56 89
2019 Non-supervisor 50 50 189
2018 Supervisor 39 61 81
2018 Non-supervisor 49 51 150

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 37 34 10 13 5 0 2 72 18 88
2019 Non-supervisor 22 37 21 9 5 1 4 62 15 190
2018 Supervisor 28 33 15 14 7 0 2 62 22 82
2018 Non-supervisor 22 34 14 16 7 3 5 61 25 151
2017 Supervisor 28 26 16 17 9 2 3 57 27 85
2017 Non-supervisor 23 27 12 20 13 2 3 52 35 168

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 14 21 15 18 17 2 13 41 42 87
2019 Non-supervisor 14 24 25 14 13 3 7 42 31 190
2018 Supervisor 5 20 25 21 21 3 6 27 46 82
2018 Non-supervisor 10 23 20 16 21 2 8 37 41 151
2017 Supervisor 6 14 21 19 26 6 8 23 52 85
2017 Non-supervisor 7 13 15 19 36 5 5 22 61 168

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 64 19 7 4 2 1 4 87 6 106
2019 Non-supervisor 54 19 8 5 2 3 9 83 8 260
2018 Supervisor 53 19 15 6 2 0 5 75 9 94
2018 Non-supervisor 56 16 7 6 2 2 11 84 8 217
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