2019 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - LP

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 45 38 5 8 5 0 0 83 13 40
2019 LP-01 60 40 0 0 0 0 0 100 0 10
2019 LP-02 33 38 8 13 8 0 0 71 21 24
2017 LP 37 59 0 4 0 0 0 96 4 24
2017 LP-02 33 60 0 7 0 0 0 93 7 15
2014 LP 35 55 0 10 0 0 0 90 10 20
2014 LP-02 25 58 0 17 0 0 0 83 17 12

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 63 15 3 10 8 0 3 79 18 40
2019 LP-01 80 20 0 0 0 0 0 100 0 10
2019 LP-02 54 13 4 17 13 0 0 67 29 24
2017 LP 59 25 4 4 8 0 0 83 12 24
2017 LP-02 40 33 7 7 13 0 0 73 20 15
2014 LP 55 15 10 10 10 0 0 70 20 20
2014 LP-02 50 17 8 17 8 0 0 67 25 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 60 33 3 3 3 0 0 93 5 40
2019 LP-01 60 40 0 0 0 0 0 100 0 10
2019 LP-02 58 29 4 4 4 0 0 88 8 24
2017 LP 66 29 0 4 0 0 0 96 4 24
2017 LP-02 80 20 0 0 0 0 0 100 0 15
2014 LP 55 35 0 10 0 0 0 90 10 20
2014 LP-02 42 42 0 17 0 0 0 83 17 12

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 55 35 3 3 5 0 0 90 8 40
2019 LP-01 60 40 0 0 0 0 0 100 0 10
2019 LP-02 50 33 4 4 8 0 0 83 13 24
2018 LP 45 32 5 14 0 5 0 81 14 22
2018 LP-02 36 29 7 21 0 7 0 69 23 14
2017 LP 58 34 4 0 0 4 0 96 0 24
2017 LP-02 53 40 7 0 0 0 0 93 0 15
2014 LP 45 40 5 10 0 0 0 85 10 20
2014 LP-02 42 50 0 8 0 0 0 92 8 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 51 31 13 5 0 0 0 82 5 39
2019 LP-01 60 30 10 0 0 0 0 90 0 10
2019 LP-02 54 25 13 8 0 0 0 79 8 24
2017 LP 54 38 5 0 0 4 0 95 0 24
2017 LP-02 53 40 0 0 0 7 0 100 0 15
2014 LP 55 25 20 0 0 0 0 80 0 20
2014 LP-02 58 17 25 0 0 0 0 75 0 12

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 44 28 8 10 10 0 0 72 21 39
2019 LP-01 70 30 0 0 0 0 0 100 0 10
2019 LP-02 38 25 8 17 13 0 0 63 29 24
2018 LP 41 36 9 5 5 5 0 81 10 22
2018 LP-02 29 43 14 0 7 7 0 77 8 14
2017 LP 54 37 0 4 0 4 0 96 4 24
2017 LP-02 47 46 0 7 0 0 0 93 7 15
2014 LP 50 30 10 10 0 0 0 80 10 20
2014 LP-02 58 25 17 0 0 0 0 83 0 12

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 60 30 5 3 3 0 0 90 5 40
2019 LP-01 70 20 10 0 0 0 0 90 0 10
2019 LP-02 58 29 4 4 4 0 0 88 8 24
2018 LP 45 41 5 0 5 5 0 90 5 22
2018 LP-02 36 43 7 0 7 7 0 85 8 14
2017 LP 50 42 4 4 0 0 0 92 4 24
2017 LP-02 46 40 7 7 0 0 0 87 7 15
2014 LP 50 40 0 10 0 0 0 90 10 20
2014 LP-02 50 42 0 8 0 0 0 92 8 12

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 44 31 10 15 0 0 0 74 15 39
2019 LP-01 60 40 0 0 0 0 0 100 0 10
2019 LP-02 30 30 17 22 0 0 0 61 22 23
2018 LP 32 32 14 9 9 5 0 67 19 22
2018 LP-02 7 43 14 14 14 7 0 54 31 14
2017 LP 41 46 4 4 4 0 0 87 8 24
2017 LP-02 33 46 7 7 7 0 0 80 13 15
2014 LP 45 25 10 20 0 0 0 70 20 20
2014 LP-02 33 42 8 17 0 0 0 75 17 12

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 46 31 10 10 3 0 0 77 13 39
2019 LP-01 50 40 10 0 0 0 0 90 0 10
2019 LP-02 43 22 13 17 4 0 0 65 22 23
2018 LP 48 29 0 10 10 5 0 80 20 21
2018 LP-02 46 23 0 8 15 8 0 75 25 13
2017 LP 54 37 4 4 0 0 0 92 4 24
2017 LP-02 54 33 7 7 0 0 0 87 7 15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 53 39 3 3 3 0 0 92 5 38
2019 LP-01 50 50 0 0 0 0 0 100 0 10
2019 LP-02 55 32 5 5 5 0 0 86 9 22
2018 LP 55 32 5 5 0 5 0 90 5 22
2018 LP-02 57 29 7 0 0 7 0 92 0 14
2017 LP 62 29 4 4 0 0 0 92 4 24
2017 LP-02 60 34 7 0 0 0 0 93 0 15
2014 LP 55 30 10 0 5 0 0 85 5 20
2014 LP-02 50 33 8 0 8 0 0 83 8 12

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 49 18 15 13 5 0 0 67 18 39
2019 LP-01 70 20 10 0 0 0 0 90 0 10
2019 LP-02 35 22 17 17 9 0 0 57 26 23
2018 LP 41 36 0 9 9 5 0 81 19 22
2018 LP-02 29 36 0 14 14 7 0 69 31 14
2017 LP 52 35 5 4 4 0 0 87 9 23
2017 LP-02 40 40 7 7 7 0 0 80 13 15

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 68 24 5 0 3 0 0 92 3 38
2019 LP-01 80 20 0 0 0 0 0 100 0 10
2019 LP-02 59 27 9 0 5 0 0 86 5 22
2018 LP 73 23 0 0 0 5 0 100 0 22
2018 LP-02 71 21 0 0 0 7 0 100 0 14
2017 LP 92 4 0 4 0 0 0 96 4 24
2017 LP-02 87 7 0 7 0 0 0 93 7 15
2014 LP 80 10 5 5 0 0 0 90 5 20
2014 LP-02 75 17 8 0 0 0 0 92 0 12

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 46 23 8 15 8 0 0 69 23 39
2019 LP-01 80 20 0 0 0 0 0 100 0 10
2019 LP-02 35 17 13 22 13 0 0 52 35 23
2018 LP 36 27 5 23 5 5 0 67 29 22
2018 LP-02 29 29 7 21 7 7 0 62 31 14
2017 LP 38 46 4 12 0 0 0 83 12 24
2017 LP-02 33 40 7 20 0 0 0 73 20 15
2014 LP 25 35 10 25 5 0 0 60 30 20
2014 LP-02 17 42 17 25 0 0 0 58 25 12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 44 33 15 5 3 0 0 77 8 39
2019 LP-01 60 30 10 0 0 0 0 90 0 10
2019 LP-02 35 35 17 9 4 0 0 70 13 23
2018 LP 50 27 0 9 9 5 0 81 19 22
2018 LP-02 36 29 0 14 14 7 0 69 31 14
2017 LP 42 41 4 13 0 0 0 83 13 24
2017 LP-02 33 40 7 20 0 0 0 73 20 15
2014 LP 40 20 20 20 0 0 0 60 20 20
2014 LP-02 25 25 33 17 0 0 0 50 17 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 43 28 18 8 5 0 0 70 13 40
2019 LP-01 80 20 0 0 0 0 0 100 0 10
2019 LP-02 25 33 25 8 8 0 0 58 17 24
2018 LP 33 38 14 10 0 5 0 75 10 21
2018 LP-02 31 38 15 8 0 8 0 75 8 13
2017 LP 42 46 4 9 0 0 0 87 9 24
2017 LP-02 33 46 7 14 0 0 0 80 14 15
2014 LP 30 30 25 15 0 0 0 60 15 20
2014 LP-02 25 42 25 8 0 0 0 67 8 12

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 60 30 8 0 3 0 0 90 3 40
2019 LP-01 80 20 0 0 0 0 0 100 0 10
2019 LP-02 54 29 13 0 4 0 0 83 4 24
2018 LP 59 18 5 9 5 5 0 81 14 22
2018 LP-02 50 14 7 14 7 7 0 69 23 14
2017 LP 67 29 4 0 0 0 0 96 0 24
2017 LP-02 60 34 7 0 0 0 0 93 0 15
2014 LP 50 35 5 5 5 0 0 85 10 20
2014 LP-02 50 42 8 0 0 0 0 92 0 12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 23 35 23 10 10 0 0 58 20 40
2019 LP-01 30 30 40 0 0 0 0 60 0 10
2019 LP-02 25 42 13 13 8 0 0 67 21 24
2018 LP 27 23 18 9 18 5 0 52 29 22
2018 LP-02 29 21 21 7 14 7 0 54 23 14
2017 LP 39 35 4 9 4 0 9 81 14 23
2017 LP-02 46 40 0 7 7 0 0 87 13 15
2014 LP 20 40 25 10 5 0 0 60 15 20
2014 LP-02 25 50 8 8 8 0 0 75 17 12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 3 13 38 28 15 0 5 45 16 40
2019 LP-01 0 0 30 30 30 0 10 67 0 10
2019 LP-02 4 21 33 29 8 0 4 39 26 24
2018 LP 0 19 29 38 10 5 0 50 20 21
2018 LP-02 0 8 38 38 8 8 0 50 8 13
2017 LP 0 13 39 18 17 9 4 40 15 23
2017 LP-02 0 14 43 22 14 7 0 39 15 14
2014 LP 10 15 60 10 5 0 0 15 25 20
2014 LP-02 8 17 58 17 0 0 0 17 25 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 10 8 21 33 26 0 3 61 18 39
2019 LP-01 0 0 10 30 50 0 10 89 0 10
2019 LP-02 17 9 26 30 17 0 0 48 26 23
2018 LP 5 19 24 43 5 5 0 50 25 21
2018 LP-02 8 31 15 38 0 8 0 42 42 13
2017 LP 4 12 17 29 21 4 12 60 20 24
2017 LP-02 7 20 27 20 20 0 7 43 28 15
2014 LP 10 20 15 25 30 0 0 55 30 20
2014 LP-02 17 17 17 25 25 0 0 50 33 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 0 10 18 53 18 3 0 72 10 40
2019 LP-01 0 0 10 50 30 10 0 89 0 10
2019 LP-02 0 17 25 46 13 0 0 58 17 24
2018 LP 5 14 19 48 10 5 0 60 20 21
2018 LP-02 8 8 15 54 8 8 0 67 17 13
2017 LP 4 4 33 30 12 12 4 50 10 24
2017 LP-02 7 7 40 20 13 13 0 39 15 15
2014 LP 10 20 35 30 5 0 0 35 30 20
2014 LP-02 17 17 42 25 0 0 0 25 33 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 3 8 40 33 18 0 0 50 10 40
2019 LP-01 0 0 20 30 50 0 0 80 0 10
2019 LP-02 4 8 46 33 8 0 0 42 13 24
2018 LP 0 14 48 24 10 5 0 35 15 21
2018 LP-02 0 15 46 23 8 8 0 33 17 13
2017 LP 0 5 37 38 8 12 0 52 5 24
2017 LP-02 0 0 46 47 0 7 0 50 0 15
2014 LP 5 10 45 35 5 0 0 40 15 20
2014 LP-02 0 8 50 42 0 0 0 42 8 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 5 13 38 28 15 3 0 44 18 40
2019 LP-01 0 0 20 40 30 10 0 78 0 10
2019 LP-02 8 17 42 25 8 0 0 33 25 24
2018 LP 5 14 38 24 10 10 0 37 21 21
2018 LP-02 7 7 36 36 7 7 0 46 15 14
2017 LP 0 17 46 21 4 8 4 28 19 24
2017 LP-02 0 27 47 20 0 7 0 21 28 15
2014 LP 10 15 40 30 5 0 0 35 25 20
2014 LP-02 8 17 58 17 0 0 0 17 25 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 13 8 18 30 30 3 0 62 21 40
2019 LP-01 0 0 0 40 50 10 0 100 0 10
2019 LP-02 21 8 21 29 21 0 0 50 29 24
2018 LP 5 10 10 45 25 5 0 74 16 20
2018 LP-02 8 17 8 50 8 8 0 64 27 12
2017 LP 4 8 12 25 25 17 8 67 17 24
2017 LP-02 0 13 20 27 33 0 7 64 14 15
2014 LP 0 10 15 55 20 0 0 75 10 20
2014 LP-02 0 8 17 58 17 0 0 75 8 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 8 5 25 35 25 3 0 62 13 40
2019 LP-01 0 0 10 20 60 10 0 89 0 10
2019 LP-02 13 8 29 33 17 0 0 50 21 24
2018 LP 5 14 29 43 5 5 0 50 20 21
2018 LP-02 8 23 8 54 0 8 0 58 33 13
2017 LP 4 4 33 30 4 21 4 45 11 24
2017 LP-02 7 7 33 27 7 20 0 42 17 15
2014 LP 0 25 25 35 5 5 5 44 28 20
2014 LP-02 0 25 25 33 0 8 8 40 30 12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 10 23 35 20 13 0 0 33 33 40
2019 LP-01 0 20 30 10 40 0 0 50 20 10
2019 LP-02 17 29 25 25 4 0 0 29 46 24
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 70 13 5 3 5 0 5 87 8 40
2019 LP-01 70 20 0 10 0 0 0 90 10 10
2019 LP-02 67 13 8 0 8 0 4 83 9 24
2017 LP 75 13 4 4 4 0 0 88 8 24
2017 LP-02 67 13 7 7 7 0 0 80 13 15
2014 LP 75 5 10 5 5 0 0 80 10 20
2014 LP-02 83 8 0 8 0 0 0 92 8 12

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 28 15 15 23 10 10 0 47 36 40
2019 LP-01 40 30 20 0 0 10 0 78 0 10
2019 LP-02 21 4 17 38 13 8 0 27 55 24
2018 LP 23 23 5 18 9 18 5 59 35 22
2018 LP-02 14 14 7 21 14 21 7 40 50 14
2017 LP 26 35 0 13 4 22 0 78 22 23
2017 LP-02 20 33 0 20 7 20 0 67 33 15
2014 LP 60 10 0 10 20 0 0 70 30 20
2014 LP-02 67 8 0 8 17 0 0 75 25 12

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 48 23 8 15 8 0 0 70 23 40
2019 LP-01 60 30 10 0 0 0 0 90 0 10
2019 LP-02 42 17 4 25 13 0 0 58 38 24
2018 LP 41 23 9 14 9 5 0 67 24 22
2018 LP-02 29 21 14 14 14 7 0 54 31 14
2017 LP 66 25 4 0 4 0 0 92 4 24
2017 LP-02 67 27 0 0 7 0 0 93 7 15
2014 LP 60 15 5 10 10 0 0 75 20 20
2014 LP-02 67 17 0 8 8 0 0 83 17 12

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 45 33 13 8 3 0 0 78 10 40
2019 LP-01 60 30 10 0 0 0 0 90 0 10
2019 LP-02 38 33 17 8 4 0 0 71 13 24
2018 LP 50 41 0 5 0 5 0 95 5 22
2018 LP-02 36 50 0 7 0 7 0 92 8 14
2017 LP 79 17 4 0 0 0 0 96 0 24
2017 LP-02 87 7 7 0 0 0 0 93 0 15
2014 LP 75 10 0 10 5 0 0 85 15 20
2014 LP-02 83 8 0 8 0 0 0 92 8 12

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 54 31 13 3 0 0 0 85 3 39
2019 LP-01 70 20 10 0 0 0 0 90 0 10
2019 LP-02 43 35 17 4 0 0 0 78 4 23
2018 LP 55 23 14 0 5 5 0 81 5 22
2018 LP-02 43 29 14 0 7 7 0 77 8 14
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 43 23 23 8 3 0 3 67 10 40
2019 LP-01 60 20 10 0 0 0 10 89 0 10
2019 LP-02 33 21 33 8 4 0 0 54 13 24

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 40 28 13 18 3 0 0 68 20 40
2019 LP-01 60 30 10 0 0 0 0 90 0 10
2019 LP-02 29 21 17 29 4 0 0 50 33 24
2018 LP 43 43 0 10 0 5 0 90 10 21
2018 LP-02 23 54 0 15 0 8 0 83 17 13
2017 LP 62 21 9 8 0 0 0 83 8 24
2017 LP-02 60 13 14 13 0 0 0 73 13 15
2014 LP 45 20 5 10 20 0 0 65 30 20
2014 LP-02 58 8 8 8 17 0 0 67 25 12

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 50 20 13 13 0 5 0 74 13 40
2019 LP-01 80 10 10 0 0 0 0 90 0 10
2019 LP-02 33 21 17 21 0 8 0 59 23 24
2018 LP 48 29 14 0 5 5 0 80 5 21
2018 LP-02 31 31 23 0 8 8 0 67 8 13
2017 LP 58 25 4 8 0 4 0 87 9 24
2017 LP-02 46 27 7 13 0 7 0 78 14 15
2014 LP 55 10 0 10 25 0 0 65 35 20
2014 LP-02 67 0 0 17 17 0 0 67 33 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 45 28 10 15 3 0 0 73 18 40
2019 LP-01 70 20 10 0 0 0 0 90 0 10
2019 LP-02 29 29 13 25 4 0 0 58 29 24
2018 LP 43 43 5 0 5 5 0 90 5 21
2018 LP-02 31 46 8 0 8 8 0 83 8 13
2017 LP 58 29 9 4 0 0 0 87 4 24
2017 LP-02 40 40 14 7 0 0 0 80 7 15
2014 LP 50 20 5 5 20 0 0 70 25 20
2014 LP-02 58 17 8 8 8 0 0 75 17 12

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 80 3 5 5 0 0 8 89 5 40
2019 LP-01 80 10 0 0 0 0 10 100 0 10
2019 LP-02 79 0 8 8 0 0 4 83 9 24
2017 LP 87 8 0 4 0 0 0 96 4 24
2017 LP-02 87 7 0 7 0 0 0 93 7 15
2014 LP 80 10 10 0 0 0 0 90 0 20
2014 LP-02 92 8 0 0 0 0 0 100 0 12

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 62 21 5 3 3 8 0 89 6 39
2019 LP-01 60 30 0 0 0 10 0 100 0 10
2019 LP-02 57 22 9 4 4 4 0 82 9 23
2017 LP 67 13 0 8 0 12 0 91 9 24
2017 LP-02 66 14 0 13 0 7 0 86 14 15
2014 LP 65 30 5 0 0 0 0 95 0 20
2014 LP-02 67 25 8 0 0 0 0 92 0 12

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 60 15 8 10 5 3 0 77 15 40
2019 LP-01 70 30 0 0 0 0 0 100 0 10
2019 LP-02 50 8 13 17 8 4 0 61 26 24
2018 LP 57 14 10 5 10 5 0 75 15 21
2018 LP-02 38 23 15 0 15 8 0 67 17 13
2017 LP 75 9 8 4 4 0 0 83 8 24
2017 LP-02 66 7 13 7 7 0 0 73 13 15

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 50 30 13 5 3 0 0 80 8 40
2019 LP-01 70 30 0 0 0 0 0 100 0 10
2019 LP-02 38 29 21 8 4 0 0 67 13 24
2018 LP 52 14 14 10 5 5 0 70 15 21
2018 LP-02 38 15 23 8 8 8 0 58 17 13
2017 LP 71 25 0 0 4 0 0 96 4 24
2017 LP-02 66 27 0 0 7 0 0 93 7 15
2014 LP 60 5 10 5 20 0 0 65 25 20
2014 LP-02 67 0 17 8 8 0 0 67 17 12
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 38 25 13 8 5 13 0 71 14 40
2019 LP-01 60 20 0 0 0 20 0 100 0 10
2019 LP-02 25 29 13 13 8 13 0 62 24 24
2018 LP 41 23 9 9 5 14 0 74 16 22
2018 LP-02 29 21 7 14 7 21 0 64 27 14
2017 LP 46 25 4 8 0 17 0 85 10 24
2017 LP-02 27 33 7 13 0 20 0 75 17 15
2014 LP 50 20 5 10 10 5 0 74 21 20
2014 LP-02 42 17 8 17 8 8 0 64 27 12

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 33 30 13 18 5 3 0 64 23 40
2019 LP-01 50 30 10 10 0 0 0 80 10 10
2019 LP-02 25 33 8 21 8 4 0 61 30 24
2018 LP 36 23 9 23 5 5 0 62 29 22
2018 LP-02 29 21 14 21 7 7 0 54 31 14
2017 LP 38 38 12 4 4 4 0 78 9 24
2017 LP-02 13 54 13 7 7 7 0 72 14 15
2014 LP 25 25 5 25 20 0 0 50 45 20
2014 LP-02 25 25 0 25 25 0 0 50 50 12

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 15 38 23 13 3 10 0 58 17 40
2019 LP-01 30 40 10 0 0 20 0 88 0 10
2019 LP-02 8 38 25 17 4 8 0 50 23 24
2018 LP 14 32 23 14 9 9 0 50 25 22
2018 LP-02 14 21 21 14 14 14 0 42 33 14
2017 LP 29 38 17 0 4 13 0 76 5 24
2017 LP-02 13 46 20 0 7 14 0 69 8 15
2014 LP 20 20 10 30 20 0 0 40 50 20
2014 LP-02 17 17 8 33 25 0 0 33 58 12

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 10 41 15 13 13 8 0 56 28 39
2019 LP-01 10 40 10 30 0 10 0 56 33 10
2019 LP-02 9 39 17 9 22 4 0 50 32 23
2018 LP 9 45 9 14 14 9 0 60 30 22
2018 LP-02 0 43 0 21 21 14 0 50 50 14
2017 LP 12 50 13 8 4 12 0 71 14 24
2017 LP-02 7 47 13 13 7 13 0 62 23 15
2014 LP 25 35 15 5 20 0 0 60 25 20
2014 LP-02 25 25 17 8 25 0 0 50 33 12

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 30 23 15 8 3 23 0 68 13 40
2019 LP-01 20 20 30 10 0 20 0 50 13 10
2019 LP-02 33 25 8 4 4 25 0 78 11 24
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 25 48 13 10 5 0 0 73 15 40
2019 LP-01 30 50 10 10 0 0 0 80 10 10
2019 LP-02 21 50 13 8 8 0 0 71 17 24
2018 LP 33 38 5 14 5 5 0 75 20 21
2018 LP-02 23 38 8 15 8 8 0 67 25 13
2017 LP 37 46 4 0 8 4 0 87 9 24
2017 LP-02 33 47 7 0 13 0 0 80 13 15
2014 LP 35 30 20 15 0 0 0 65 15 20
2014 LP-02 33 25 25 17 0 0 0 58 17 12

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 18 38 13 20 5 8 0 59 27 40
2019 LP-01 40 30 10 0 0 20 0 88 0 10
2019 LP-02 4 42 8 33 8 4 0 48 43 24

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 40 48 8 3 3 0 0 88 5 40
2019 LP-01 60 30 10 0 0 0 0 90 0 10
2019 LP-02 29 58 4 4 4 0 0 88 8 24
2018 LP 55 36 0 5 0 5 0 95 5 22
2018 LP-02 43 43 0 7 0 7 0 92 8 14
2017 LP 59 33 8 0 0 0 0 92 0 24
2017 LP-02 60 27 13 0 0 0 0 87 0 15
2014 LP 25 65 10 0 0 0 0 90 0 20
2014 LP-02 25 75 0 0 0 0 0 100 0 12

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 38 45 10 3 5 0 0 83 8 40
2019 LP-01 60 40 0 0 0 0 0 100 0 10
2019 LP-02 25 50 17 0 8 0 0 75 8 24
2018 LP 36 36 18 5 0 5 0 76 5 22
2018 LP-02 21 43 21 7 0 7 0 69 8 14

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 23 33 13 13 10 10 0 61 25 40
2019 LP-01 40 40 0 0 0 20 0 100 0 10
2019 LP-02 13 29 17 21 13 8 0 45 36 24
2018 LP 18 18 14 9 23 18 0 44 39 22
2018 LP-02 7 29 14 14 29 7 0 38 46 14
2017 LP 17 30 13 9 4 22 4 65 18 23
2017 LP-02 20 27 20 7 7 13 7 58 17 15
2014 LP 25 20 10 15 20 5 5 50 39 20
2014 LP-02 25 25 8 17 17 0 8 55 36 12

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 36 31 8 18 5 3 0 68 24 39
2019 LP-01 60 40 0 0 0 0 0 100 0 10
2019 LP-02 22 30 9 26 9 4 0 55 36 23
2018 LP 18 45 0 14 14 5 5 70 30 22
2018 LP-02 7 50 0 14 21 7 0 62 38 14
2017 LP 29 33 9 12 0 17 0 75 15 24
2017 LP-02 27 20 14 20 0 20 0 58 25 15
2014 LP 35 20 20 15 10 0 0 55 25 20
2014 LP-02 33 25 25 17 0 0 0 58 17 12

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 20 28 10 20 18 0 5 50 39 40
2019 LP-01 50 40 10 0 0 0 0 90 0 10
2019 LP-02 8 21 4 29 29 0 8 32 64 24
2018 LP 18 23 18 9 23 5 5 45 35 22
2018 LP-02 0 21 21 7 36 7 7 25 50 14
2017 LP 29 34 8 13 9 4 4 68 23 24
2017 LP-02 33 27 13 7 14 7 0 64 22 15
2014 LP 15 25 30 15 10 5 0 42 26 20
2014 LP-02 8 17 42 25 0 8 0 27 27 12

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 56 15 15 8 3 0 3 74 11 39
2019 LP-02 38 21 21 13 4 0 4 61 17 24

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 65 5 20 0 3 0 8 76 3 40
2019 LP-01 80 0 20 0 0 0 0 80 0 10
2019 LP-02 58 8 25 0 0 0 8 73 0 24

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 65 15 13 5 0 3 0 82 5 40
2019 LP-01 90 0 10 0 0 0 0 90 0 10
2019 LP-02 54 21 17 8 0 0 0 75 8 24

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 64 13 13 5 0 3 3 81 5 39
2019 LP-01 90 0 10 0 0 0 0 90 0 10
2019 LP-02 43 22 17 9 0 4 4 71 10 23

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 53 8 15 10 13 3 0 62 23 40
2019 LP-01 80 0 10 0 0 10 0 89 0 10
2019 LP-02 38 8 21 17 17 0 0 46 33 24

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 93 3 3 0 0 3 0 97 0 40
2019 LP-01 80 0 10 0 0 10 0 89 0 10
2019 LP-02 96 4 0 0 0 0 0 100 0 24

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 83 0 8 3 0 8 0 89 3 40
2019 LP-01 80 0 10 0 0 10 0 89 0 10
2019 LP-02 83 0 8 4 0 4 0 87 4 24

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 83 5 3 3 3 3 3 92 5 40
2019 LP-01 80 0 10 0 0 10 0 89 0 10
2019 LP-02 79 8 0 4 4 0 4 91 9 24

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 25 53 18 0 0 5 0 82 0 40
2019 LP-01 40 30 10 0 0 20 0 88 0 10
2019 LP-02 13 63 25 0 0 0 0 75 0 24
2018 LP 41 23 0 23 9 5 0 67 33 22
2018 LP-02 21 29 0 29 14 7 0 54 46 14
2017 LP 33 50 4 4 0 8 0 91 5 24
2017 LP-02 27 47 7 7 0 13 0 85 8 15

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 43 38 13 3 3 3 0 82 5 40
2019 LP-01 60 30 10 0 0 0 0 90 0 10
2019 LP-02 29 46 17 4 4 0 0 75 8 24
2018 LP 50 18 18 5 5 5 0 71 10 22
2018 LP-02 29 29 21 7 7 7 0 62 15 14
2017 LP 50 38 4 0 0 9 0 95 0 24
2017 LP-02 46 40 7 0 0 7 0 93 0 15
2014 LP 45 30 15 10 0 0 0 75 10 20
2014 LP-02 42 33 25 0 0 0 0 75 0 12

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 50 25 13 10 0 3 0 77 10 40
2019 LP-01 70 10 20 0 0 0 0 80 0 10
2019 LP-02 33 38 13 13 0 4 0 74 13 24
2018 LP 48 24 10 10 0 10 0 79 11 21
2018 LP-02 31 38 8 15 0 8 0 75 17 13
2017 LP 50 34 4 0 0 12 0 95 0 24
2017 LP-02 54 33 7 0 0 7 0 93 0 15
2014 LP 40 25 20 5 0 10 0 72 6 20
2014 LP-02 42 33 17 0 0 8 0 82 0 12

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 60 25 8 8 0 0 0 85 8 40
2019 LP-01 80 10 10 0 0 0 0 90 0 10
2019 LP-02 50 33 8 8 0 0 0 83 8 24
2018 LP 45 27 9 9 5 5 0 76 14 22
2018 LP-02 21 43 7 14 7 7 0 69 23 14
2017 LP 69 26 0 0 4 0 0 96 4 23
2017 LP-02 73 20 0 0 7 0 0 93 7 15
2014 LP 50 40 5 5 0 0 0 90 5 20
2014 LP-02 50 42 8 0 0 0 0 92 0 12

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 48 30 13 8 3 0 0 78 10 40
2019 LP-01 60 30 10 0 0 0 0 90 0 10
2019 LP-02 42 33 17 4 4 0 0 75 8 24
2018 LP 36 36 14 0 9 5 0 76 10 22
2018 LP-02 21 43 14 0 14 7 0 69 15 14
2017 LP 63 29 0 0 4 4 0 96 4 24
2017 LP-02 54 33 0 0 7 7 0 93 7 15
2014 LP 40 25 10 15 10 0 0 65 25 20
2014 LP-02 33 33 8 17 8 0 0 67 25 12

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 45 33 15 5 3 0 0 78 8 40
2019 LP-01 60 30 10 0 0 0 0 90 0 10
2019 LP-02 38 33 17 8 4 0 0 71 13 24
2018 LP 41 36 9 5 5 5 0 81 10 22
2018 LP-02 21 50 7 7 7 7 0 77 15 14
2017 LP 65 31 0 4 0 0 0 96 4 23
2017 LP-02 57 36 0 7 0 0 0 93 7 14
2014 LP 40 25 15 15 5 0 0 65 20 20
2014 LP-02 33 42 8 17 0 0 0 75 17 12

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 50 18 18 8 8 0 0 68 15 40
2019 LP-01 60 20 20 0 0 0 0 80 0 10
2019 LP-02 46 17 21 13 4 0 0 63 17 24
2018 LP 59 5 14 9 9 5 0 67 19 22
2018 LP-02 50 0 14 14 14 7 0 54 31 14
2017 LP 62 17 17 4 0 0 0 79 4 24
2017 LP-02 60 20 13 7 0 0 0 80 7 15
2014 LP 45 20 10 15 10 0 0 65 25 20
2014 LP-02 42 33 8 17 0 0 0 75 17 12
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 LP 13 60 28 40
2019 LP-01 10 70 20 10
2019 LP-02 8 58 33 24
2018 LP 18 59 23 22
2018 LP-02 29 36 36 14
2017 LP 8 58 33 24
2017 LP-02 7 46 47 15
2014 LP 35 55 10 20
2014 LP-02 33 50 17 12
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 30 45 8 13 3 0 3 77 15 40
2019 LP-01 30 50 10 10 0 0 0 80 10 10
2019 LP-02 29 50 4 13 4 0 0 79 17 24

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 55 25 5 0 0 10 5 94 0 40
2019 LP-01 80 10 0 0 0 10 0 100 0 10
2019 LP-02 46 33 8 0 0 8 4 90 0 24
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LP 15 85 40
2019 LP-01 0 100 10
2019 LP-02 21 79 24

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LP 18 83 40
2019 LP-01 0 100 10
2019 LP-02 29 71 24

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 23 23 10 15 5 21 3 60 27 39
2019 LP-01 30 30 0 0 0 40 0 100 0 10
2019 LP-02 13 25 13 25 4 17 4 47 37 24
2018 LP 14 18 18 5 9 32 5 50 21 22
2018 LP-02 0 14 21 7 14 36 7 25 38 14
2017 LP 12 17 0 0 4 50 17 88 13 24
2017 LP-02 7 13 0 0 7 54 20 75 25 15
2014 LP 25 5 25 10 10 20 5 40 27 20
2014 LP-02 25 0 25 8 17 17 8 33 33 12

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 38 35 5 13 5 5 0 76 18 40
2019 LP-01 70 20 0 0 0 10 0 100 0 10
2019 LP-02 21 42 8 21 4 4 0 65 26 24
2018 LP 23 27 18 9 5 14 5 61 17 22
2018 LP-02 14 21 29 7 7 14 7 45 18 14
2017 LP 34 41 4 0 4 17 0 90 5 24
2017 LP-02 33 40 7 0 7 14 0 85 8 15
2014 LP 25 25 25 5 10 10 0 56 17 20
2014 LP-02 25 25 33 0 17 0 0 50 17 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 23 23 10 10 0 28 8 69 15 40
2019 LP-01 30 20 0 0 0 40 10 100 0 10
2019 LP-02 13 25 17 17 0 25 4 53 24 24
2018 LP 14 19 10 14 0 43 0 58 25 21
2018 LP-02 0 15 15 15 0 54 0 33 33 13
2017 LP 17 12 0 0 4 46 21 88 13 24
2017 LP-02 0 13 0 0 7 54 27 67 33 15
2014 LP 25 10 30 0 0 25 10 54 0 20
2014 LP-02 25 8 25 0 0 25 17 57 0 12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 35 40 5 10 0 8 3 83 11 40
2019 LP-01 60 20 0 0 0 10 10 100 0 10
2019 LP-02 21 50 8 17 0 4 0 74 17 24
2018 LP 29 43 5 14 0 10 0 79 16 21
2018 LP-02 15 46 8 15 0 15 0 73 18 13
2017 LP 46 25 0 0 4 21 4 94 6 24
2017 LP-02 40 27 0 0 7 20 7 91 9 15
2014 LP 35 15 35 5 0 10 0 56 6 20
2014 LP-02 33 25 42 0 0 0 0 58 0 12
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 13 28 25 18 15 0 3 41 33 40
2019 LP-01 10 60 10 20 0 0 0 70 20 10
2019 LP-02 8 21 25 17 25 0 4 30 43 24
2018 LP 23 0 18 18 32 5 5 25 55 22
2018 LP-02 21 0 29 7 29 7 7 25 42 14
2017 LP 29 25 8 8 25 4 0 56 35 24
2017 LP-02 34 20 7 13 20 7 0 57 36 15

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 15 23 38 18 8 0 0 38 25 40
2019 LP-01 20 40 40 0 0 0 0 60 0 10
2019 LP-02 13 21 38 21 8 0 0 33 29 24
2018 LP 9 32 36 14 5 5 0 43 19 22
2018 LP-02 14 29 29 14 7 7 0 46 23 14
2017 LP 17 30 37 8 0 8 0 50 9 24
2017 LP-02 20 27 33 13 0 7 0 50 14 15

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 20 35 23 15 3 0 5 58 18 40
2019 LP-01 20 60 10 0 0 0 10 89 0 10
2019 LP-02 21 29 21 25 0 0 4 52 26 24
2018 LP 23 36 23 14 0 5 0 62 14 22
2018 LP-02 21 36 21 14 0 7 0 62 15 14
2017 LP 25 33 29 8 0 4 0 61 9 24
2017 LP-02 20 33 33 7 0 7 0 57 7 15

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 18 20 28 23 10 3 0 38 33 40
2019 LP-01 40 0 40 10 0 10 0 44 11 10
2019 LP-02 13 25 17 33 13 0 0 38 46 24
2018 LP 18 41 14 14 5 5 5 65 20 22
2018 LP-02 21 43 7 7 7 7 7 75 17 14
2017 LP 17 42 12 17 4 8 0 64 23 24
2017 LP-02 20 33 13 20 7 7 0 57 28 15

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 23 28 25 15 3 3 5 54 19 40
2019 LP-01 20 60 10 0 0 10 0 89 0 10
2019 LP-02 25 17 29 21 0 0 8 45 23 24
2018 LP 32 23 23 9 5 5 5 60 15 22
2018 LP-02 29 14 29 7 7 7 7 50 17 14
2017 LP 33 25 29 0 4 4 4 64 5 24
2017 LP-02 40 13 33 0 7 7 0 57 7 15

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 23 38 10 18 13 0 0 60 30 40
2019 LP-01 30 60 0 10 0 0 0 90 10 10
2019 LP-02 21 25 17 21 17 0 0 46 38 24
2018 LP 27 18 32 9 9 5 0 48 19 22
2018 LP-02 29 7 36 7 14 7 0 38 23 14
2017 LP 21 38 21 12 0 4 4 64 14 24
2017 LP-02 27 27 20 20 0 7 0 57 21 15

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 30 30 23 15 0 3 0 62 15 40
2019 LP-01 60 20 0 10 0 10 0 89 11 10
2019 LP-02 21 33 25 21 0 0 0 54 21 24
2018 LP 18 41 23 9 5 5 0 62 14 22
2018 LP-02 14 43 21 7 7 7 0 62 15 14
2017 LP 34 38 8 8 0 8 4 81 9 24
2017 LP-02 33 34 13 13 0 7 0 72 14 15

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 33 30 25 10 0 3 0 64 10 40
2019 LP-01 50 30 0 10 0 10 0 89 11 10
2019 LP-02 29 25 33 13 0 0 0 54 13 24
2018 LP 27 36 23 5 5 5 0 67 10 22
2018 LP-02 36 29 14 7 7 7 0 69 15 14
2017 LP 17 46 12 4 4 8 8 75 10 24
2017 LP-02 13 54 7 7 7 7 7 77 15 15

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 40 33 15 10 0 3 0 74 10 40
2019 LP-01 60 20 0 10 0 10 0 89 11 10
2019 LP-02 29 38 25 8 0 0 0 67 8 24
2018 LP 45 27 14 5 5 5 0 76 10 22
2018 LP-02 50 21 7 7 7 7 0 77 15 14
2017 LP 33 38 4 8 0 4 12 85 10 24
2017 LP-02 27 46 7 7 0 7 7 85 8 15

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 43 33 10 8 5 0 3 77 13 40
2019 LP-01 60 20 0 10 0 0 10 89 11 10
2019 LP-02 29 38 17 8 8 0 0 67 17 24

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 35 40 13 8 3 3 0 77 10 40
2019 LP-01 40 30 10 10 0 10 0 78 11 10
2019 LP-02 33 42 13 8 4 0 0 75 13 24
2018 LP 41 32 9 9 5 5 0 76 14 22
2018 LP-02 43 21 7 14 7 7 0 69 23 14
2017 LP 34 42 0 12 0 4 8 86 14 24
2017 LP-02 40 40 0 13 0 7 0 86 14 15

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 53 25 13 8 3 0 0 78 10 40
2019 LP-01 40 30 0 20 10 0 0 70 30 10
2019 LP-02 50 29 17 4 0 0 0 79 4 24
2018 LP 68 14 5 0 9 5 0 86 10 22
2018 LP-02 64 14 7 0 7 7 0 85 8 14
2017 LP 75 25 0 0 0 0 0 100 0 24
2017 LP-02 87 13 0 0 0 0 0 100 0 15

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 75 10 3 3 3 0 8 92 5 40
2019 LP-01 70 0 10 10 0 0 10 78 11 10
2019 LP-02 75 17 0 0 4 0 4 96 4 24
2018 LP 82 9 0 0 5 5 0 95 5 22
2018 LP-02 71 14 0 0 7 7 0 92 8 14

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 74 8 5 5 5 0 3 84 11 39
2019 LP-01 80 0 10 0 0 0 10 89 0 10
2019 LP-02 70 13 4 9 4 0 0 83 13 23
2018 LP 64 14 9 0 5 9 0 85 5 22
2018 LP-02 50 14 14 0 7 14 0 75 8 14
2017 LP 96 0 0 4 0 0 0 96 4 24
2017 LP-02 100 0 0 0 0 0 0 100 0 15

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 49 28 5 8 10 0 0 77 18 39
2019 LP-01 70 10 10 10 0 0 0 80 10 10
2019 LP-02 43 30 4 9 13 0 0 74 22 23
2018 LP 36 45 9 0 5 5 0 86 5 22
2018 LP-02 36 50 0 0 7 7 0 92 8 14
2017 LP 50 41 8 0 0 0 0 92 0 24
2017 LP-02 54 33 13 0 0 0 0 87 0 15

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 64 18 8 5 3 0 3 84 8 39
2019 LP-01 70 10 10 0 0 0 10 89 0 10
2019 LP-02 57 26 9 9 0 0 0 83 9 23
2018 LP 50 23 14 0 9 5 0 76 10 22
2018 LP-02 36 29 14 0 14 7 0 69 15 14
2017 LP 75 12 8 4 0 0 0 88 4 24
2017 LP-02 67 20 7 7 0 0 0 87 7 15

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 68 3 5 0 3 0 21 90 3 38
2019 LP-01 80 0 10 0 0 0 10 89 0 10
2019 LP-02 64 5 5 0 0 0 27 94 0 22
2018 LP 41 5 0 5 0 5 45 91 9 22
2018 LP-02 36 0 0 7 0 7 50 83 17 14
2017 LP 63 8 8 0 0 0 21 90 0 24
2017 LP-02 60 7 7 0 0 0 27 91 0 15

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 82 8 3 0 0 0 8 97 0 39
2019 LP-01 70 10 10 0 0 0 10 89 0 10
2019 LP-02 83 9 0 0 0 0 9 100 0 23
2018 LP 64 9 0 0 0 5 23 100 0 22
2018 LP-02 50 7 0 0 0 7 36 100 0 14
2017 LP 75 21 0 0 0 0 4 100 0 24
2017 LP-02 87 7 0 0 0 0 7 100 0 15

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 67 10 13 5 5 0 0 77 10 39
2019 LP-01 20 10 50 10 10 0 0 30 20 10
2019 LP-02 83 13 0 0 4 0 0 96 4 23
2018 LP 73 5 9 0 5 5 5 85 5 22
2018 LP-02 71 0 7 0 7 7 7 83 8 14
2017 LP 58 13 8 0 13 0 8 77 14 24
2017 LP-02 73 7 0 0 13 0 7 86 14 15

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 63 21 13 3 0 0 0 84 3 38
2019 LP-01 90 0 10 0 0 0 0 90 0 10
2019 LP-02 50 27 18 5 0 0 0 77 5 22
2018 LP 59 9 14 9 0 5 5 75 10 22
2018 LP-02 57 7 7 14 0 7 7 75 17 14
2017 LP 54 25 12 0 0 4 4 86 0 24
2017 LP-02 67 20 7 0 0 7 0 93 0 15

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 15 23 53 8 3 0 0 38 10 40
2019 LP-01 10 30 60 0 0 0 0 40 0 10
2019 LP-02 17 17 54 13 0 0 0 33 13 24
2018 LP 5 32 41 14 5 5 0 38 19 22
2018 LP-02 7 29 29 21 7 7 0 38 31 14
2017 LP 25 42 29 0 4 0 0 67 4 24
2017 LP-02 27 47 20 0 7 0 0 73 7 15

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 3 18 43 30 8 0 0 38 20 40
2019 LP-01 0 0 60 30 10 0 0 40 0 10
2019 LP-02 4 25 38 29 4 0 0 33 29 24
2018 LP 5 10 45 25 10 5 0 37 16 20
2018 LP-02 8 17 33 25 8 8 0 36 27 12
2017 LP 0 4 43 35 17 0 0 52 4 23
2017 LP-02 0 7 40 40 13 0 0 54 7 15

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 35 38 5 13 8 3 0 74 21 40
2019 LP-01 40 40 10 0 0 10 0 89 0 10
2019 LP-02 29 38 4 21 8 0 0 67 29 24
2018 LP 32 50 5 5 5 5 0 86 10 22
2018 LP-02 29 43 7 7 7 7 0 77 15 14
2017 LP 30 35 17 4 4 9 0 72 10 23
2017 LP-02 36 36 21 0 7 0 0 72 7 14

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 33 25 23 8 8 5 0 61 16 40
2019 LP-01 40 30 20 0 0 10 0 78 0 10
2019 LP-02 25 25 25 13 8 4 0 52 22 24
2018 LP 27 27 9 23 9 5 0 57 33 22
2018 LP-02 21 21 14 21 14 7 0 46 38 14
2017 LP 29 54 8 0 4 4 0 87 4 24
2017 LP-02 27 60 7 0 7 0 0 87 7 15
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LP 13 88 40
2019 LP-01 20 80 10
2019 LP-02 8 92 24
2017 LP-02 0 100 15
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 13 18 20 15 23 13 0 14 86 40
2019 LP-01 10 20 10 30 0 30 0 14 86 10
2019 LP-02 13 13 29 13 29 4 0 13 87 24
2018 LP 27 18 23 9 18 5 0 29 71 22
2018 LP-02 29 21 29 7 7 7 0 31 69 14
2017 LP 21 17 17 17 21 8 0 23 77 24
2017 LP-02 27 14 20 27 7 7 0 28 72 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LP 67 33 30
2019 LP-02 80 20 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LP 34 66 29
2019 LP-02 26 74 19
2018 LP 33 67 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 3 37 13 3 40 0 3 41 45 30
2019 LP-02 0 35 5 5 50 0 5 37 58 20
2018 LP 7 7 7 40 33 0 7 14 79 15
2017 LP 12 29 6 17 30 6 0 44 50 17
2017 LP-02 10 30 10 20 30 0 0 40 50 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 0 17 17 10 53 0 3 17 66 30
2019 LP-02 0 20 5 10 60 0 5 21 74 20
2018 LP 0 13 0 13 67 0 7 14 86 15
2017 LP 0 12 0 0 76 0 12 13 87 17
2017 LP-02 0 10 0 0 80 0 11 11 89 10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LP 48 13 8 13 13 0 8 65 27 40
2019 LP-01 50 10 10 10 20 0 0 60 30 10
2019 LP-02 50 13 8 17 8 0 4 65 26 24
2018 LP 32 14 14 14 14 5 9 53 32 22
2018 LP-02 14 21 7 21 14 7 14 45 45 14
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