2019 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 42 6 9 3 0 0 82 12 774
2019 Part-time 35 38 9 16 2 0 0 73 18 35
2017 Full-time 32 50 5 10 3 0 0 83 13 644
2017 Part-time 38 47 6 6 4 0 0 85 9 35
2014 Full-time 39 45 4 8 3 0 0 84 11 668
2014 Part-time 34 56 5 5 0 0 0 90 5 35
2011 Full-time 36 48 4 9 3 0 0 84 12 712
2011 Part-time 58 42 0 0 0 0 0 100 0 13
2008 Full-time 39 46 4 8 3 0 0 85 11 622
2008 Part-time 54 28 6 11 0 0 0 83 11 22

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 66 20 5 5 2 0 1 87 8 778
2019 Part-time 71 19 0 2 4 3 0 93 7 35
2017 Full-time 68 21 4 5 1 0 1 90 6 642
2017 Part-time 81 13 2 0 4 0 0 94 4 35
2014 Full-time 67 21 3 6 2 0 1 89 8 666
2014 Part-time 67 21 3 9 0 0 0 88 9 35
2011 Full-time 67 19 5 5 3 0 1 87 8 714
2011 Part-time 52 22 0 9 7 0 9 82 18 13
2008 Full-time 67 19 4 7 3 0 1 86 10 622
2008 Part-time 62 14 4 20 0 0 0 76 20 22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 39 33 8 12 8 0 0 72 20 775
2019 Part-time 40 32 0 12 16 0 0 72 28 35
2017 Full-time 43 37 4 11 5 0 0 80 16 644
2017 Part-time 53 37 0 4 6 0 0 91 9 35
2014 Full-time 43 32 8 11 6 0 0 75 17 666
2014 Part-time 57 41 0 2 0 0 0 98 2 35
2011 Full-time 42 38 8 7 5 0 0 80 12 711
2011 Part-time 32 51 9 0 7 0 0 84 7 13

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 37 10 14 5 0 1 71 19 771
2019 Part-time 29 34 20 12 3 0 2 64 16 34
2017 Full-time 33 42 10 10 4 0 0 75 14 643
2017 Part-time 34 50 8 6 0 0 2 86 6 35
2014 Full-time 32 40 13 10 5 0 0 72 15 667
2014 Part-time 31 36 14 16 3 0 0 67 19 35
2011 Full-time 30 36 14 12 6 0 1 68 18 713
2011 Part-time 16 35 23 18 7 0 0 51 25 13
2008 Full-time 34 37 13 10 5 0 1 72 15 623
2008 Part-time 30 44 15 8 0 0 3 77 8 22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 44 35 11 7 2 1 0 79 10 767
2019 Part-time 31 39 12 12 3 3 0 72 16 35
2017 Full-time 43 39 9 7 1 0 0 83 8 638
2017 Part-time 54 31 11 4 0 0 0 85 4 35
2014 Full-time 43 37 10 8 2 0 0 81 10 667
2014 Part-time 35 46 19 0 0 0 0 81 0 35

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 41 30 12 11 5 0 0 72 16 777
2019 Part-time 37 28 13 7 10 3 2 69 18 34
2017 Full-time 39 35 9 10 5 0 1 75 15 639
2017 Part-time 53 33 8 3 0 0 2 89 3 35
2014 Full-time 40 30 11 10 7 0 1 71 17 667
2014 Part-time 47 35 15 0 0 0 3 85 0 35
2011 Full-time 34 35 13 9 7 1 1 70 16 714
2011 Part-time 24 60 0 16 0 0 0 84 16 13

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 36 12 5 4 0 0 79 9 776
2019 Part-time 44 28 11 8 6 3 0 74 14 34
2017 Full-time 39 44 8 5 3 0 0 83 8 641
2017 Part-time 66 25 0 3 6 0 0 91 9 34
2014 Full-time 37 42 11 7 3 0 0 79 10 668
2014 Part-time 37 43 11 0 5 0 3 83 6 35
2011 Full-time 36 40 11 7 5 0 0 76 12 712
2011 Part-time 31 32 22 7 7 0 0 64 14 13
2008 Full-time 43 34 13 6 5 0 0 76 10 617
2008 Part-time 36 35 17 0 13 0 0 70 13 22

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 37 12 14 10 0 0 64 24 776
2019 Part-time 26 26 23 14 7 3 0 54 22 33
2017 Full-time 28 35 11 15 11 0 0 63 26 642
2017 Part-time 37 41 5 8 9 0 0 78 17 34
2014 Full-time 25 36 15 13 10 0 0 61 24 668
2014 Part-time 19 42 28 8 3 0 0 61 11 35
2011 Full-time 20 34 16 16 13 0 0 54 30 713
2011 Part-time 0 30 23 31 16 0 0 30 47 13

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 38 10 9 5 0 0 77 13 773
2019 Part-time 46 29 8 14 0 3 0 78 14 34
2017 Full-time 32 46 11 6 5 0 0 78 11 641
2017 Part-time 45 43 6 6 0 0 0 88 6 34

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 30 8 5 2 0 0 86 7 771
2019 Part-time 60 30 6 4 0 0 0 90 4 34
2017 Full-time 45 41 8 4 2 1 0 87 6 640
2017 Part-time 68 29 0 0 3 0 0 97 3 34
2014 Full-time 51 35 8 3 3 0 0 86 6 667
2014 Part-time 47 46 7 0 0 0 0 93 0 35
2011 Full-time 45 37 8 6 4 1 0 82 10 713
2011 Part-time 16 60 16 0 7 0 0 77 7 13
2008 Full-time 54 34 6 3 2 0 0 89 5 620
2008 Part-time 44 46 0 6 3 0 0 91 9 22

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 32 13 12 8 0 0 66 20 778
2019 Part-time 27 29 16 14 11 3 0 58 25 34
2017 Full-time 31 38 10 12 9 1 0 69 21 639
2017 Part-time 51 32 5 5 7 0 0 83 12 34

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 30 8 3 1 0 0 87 5 774
2019 Part-time 59 25 6 2 3 3 2 89 5 34
2017 Full-time 57 34 6 2 0 0 0 91 2 640
2017 Part-time 73 17 5 3 2 0 0 90 6 35
2014 Full-time 65 27 6 1 1 0 0 92 2 667
2014 Part-time 60 24 11 3 3 0 0 84 5 35
2011 Full-time 62 28 7 2 1 0 0 90 3 710
2011 Part-time 31 47 7 14 0 0 0 78 14 13

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 31 36 15 10 7 0 1 68 16 776
2019 Part-time 26 37 22 6 6 3 0 65 12 34
2017 Full-time 31 41 11 10 7 0 0 72 17 641
2017 Part-time 53 28 7 5 3 0 5 85 8 35
2014 Full-time 25 42 12 12 7 0 0 68 20 667
2014 Part-time 22 49 12 14 3 0 0 71 17 35
2011 Full-time 27 39 12 12 10 0 0 66 22 710
2011 Part-time 13 22 18 40 7 0 0 35 47 13

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 35 32 17 9 6 0 1 67 15 777
2019 Part-time 18 33 30 9 3 3 4 55 13 34
2017 Full-time 35 37 12 11 4 0 0 72 16 643
2017 Part-time 47 34 11 2 3 0 2 83 6 35
2014 Full-time 31 36 15 11 7 0 1 67 18 666
2014 Part-time 18 41 33 3 6 0 0 59 9 35

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 40 12 12 5 0 0 71 17 772
2019 Part-time 34 18 17 22 6 3 0 53 28 34
2017 Full-time 31 38 12 13 6 0 0 69 19 642
2017 Part-time 48 28 12 6 3 0 2 78 9 35
2014 Full-time 32 37 15 10 7 0 0 68 17 668
2014 Part-time 30 39 25 6 0 0 0 69 6 35
2011 Full-time 32 39 13 11 5 0 0 71 15 710
2011 Part-time 16 48 29 7 0 0 0 64 7 13

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 48 33 11 5 2 0 0 81 7 777
2019 Part-time 57 26 4 9 5 0 0 82 13 35
2017 Full-time 42 43 7 5 2 0 0 86 7 641
2017 Part-time 70 21 0 3 6 0 0 91 9 35
2014 Full-time 46 36 10 4 3 1 0 83 7 667
2014 Part-time 39 42 13 3 3 0 0 82 5 35
2011 Full-time 41 40 10 5 3 0 0 81 8 715
2011 Part-time 31 40 22 0 7 0 0 71 7 13
2008 Full-time 48 36 10 4 3 0 0 84 7 622
2008 Part-time 39 39 4 8 9 0 0 78 18 22

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 29 17 11 8 0 0 63 20 774
2019 Part-time 40 25 14 9 8 3 0 67 18 35
2017 Full-time 34 36 16 8 5 0 1 70 13 640
2017 Part-time 46 34 8 6 3 0 3 83 10 35
2014 Full-time 42 30 15 7 6 0 0 72 13 667
2014 Part-time 49 33 18 0 0 0 0 82 0 35
2011 Full-time 37 30 16 10 7 0 0 67 17 713
2011 Part-time 25 45 30 0 0 0 0 70 0 13
2008 Full-time 32 33 19 9 6 0 1 66 15 621
2008 Part-time 47 39 13 0 0 0 0 87 0 22

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 12 25 31 19 11 1 2 30 38 778
2019 Part-time 8 27 17 20 11 10 7 37 42 35
2017 Full-time 11 23 37 15 8 2 3 25 36 637
2017 Part-time 4 16 29 28 9 2 11 43 22 35
2014 Full-time 6 20 36 24 10 1 3 35 27 666
2014 Part-time 8 18 15 42 13 0 3 57 28 35
2011 Full-time 11 26 29 19 10 1 4 30 40 712
2011 Part-time 7 32 22 32 6 0 0 39 40 13
2008 Full-time 11 21 33 20 9 2 3 31 35 622
2008 Part-time 8 26 43 9 4 0 11 14 38 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 13 22 28 19 13 2 2 33 37 775
2019 Part-time 14 23 38 12 9 3 0 22 38 34
2017 Full-time 13 22 28 18 11 4 4 32 38 638
2017 Part-time 13 8 34 19 10 2 14 35 25 35
2014 Full-time 11 21 30 20 12 3 3 35 34 668
2014 Part-time 8 23 26 24 13 3 3 40 33 35
2011 Full-time 14 21 27 20 14 1 4 35 37 713
2011 Part-time 16 7 22 31 6 9 9 45 29 13
2008 Full-time 11 17 31 19 13 3 5 35 31 616
2008 Part-time 10 18 41 14 3 3 10 21 32 22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 11 16 27 24 14 3 4 42 29 776
2019 Part-time 7 11 39 10 23 7 4 36 20 34
2017 Full-time 10 14 29 21 13 4 9 40 27 638
2017 Part-time 2 6 28 11 20 12 20 46 13 35
2014 Full-time 10 17 28 22 12 3 8 39 30 667
2014 Part-time 6 11 23 31 11 0 17 52 20 35
2011 Full-time 12 20 28 19 11 2 9 33 35 712
2011 Part-time 7 25 23 29 6 0 9 39 36 13
2008 Full-time 10 20 30 19 12 2 7 35 32 619
2008 Part-time 5 17 39 25 0 4 11 29 26 20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 9 14 31 26 17 1 2 44 24 770
2019 Part-time 3 22 39 17 12 3 4 32 27 35
2017 Full-time 9 18 28 27 14 2 3 43 28 635
2017 Part-time 6 5 26 39 18 2 3 60 12 35
2014 Full-time 7 14 31 29 15 1 3 46 22 664
2014 Part-time 3 8 27 41 20 0 0 61 11 35
2011 Full-time 7 15 34 26 12 1 5 40 23 710
2011 Part-time 7 16 40 23 13 0 0 37 23 13
2008 Full-time 6 15 36 24 16 1 4 41 21 616
2008 Part-time 0 16 30 30 15 4 6 49 18 21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 14 19 30 19 14 1 3 35 34 775
2019 Part-time 21 17 15 23 11 7 5 39 44 35
2017 Full-time 18 23 27 15 11 2 3 28 43 636
2017 Part-time 14 8 25 26 15 0 12 46 25 34
2014 Full-time 15 21 30 18 11 1 3 31 38 666
2014 Part-time 8 14 35 25 15 0 3 42 23 35
2011 Full-time 16 21 30 16 11 2 5 29 39 710
2011 Part-time 16 25 0 36 6 0 16 51 49 13
2008 Full-time 12 22 28 19 13 1 4 34 36 617
2008 Part-time 5 11 39 22 13 4 6 39 18 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 20 26 19 11 4 3 31 41 773
2019 Part-time 27 22 23 10 7 3 7 19 55 35
2017 Full-time 15 22 27 18 12 4 3 32 39 638
2017 Part-time 8 13 33 16 13 2 14 35 26 35
2014 Full-time 14 19 27 21 13 3 5 36 35 667
2014 Part-time 6 28 17 30 8 3 9 42 38 35
2011 Full-time 12 19 26 23 12 2 5 39 33 706
2011 Part-time 43 7 29 14 6 0 0 21 50 13
2008 Full-time 13 20 26 20 13 3 4 36 36 619
2008 Part-time 15 27 22 5 18 4 11 26 49 21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 11 18 31 23 13 3 2 37 30 773
2019 Part-time 13 23 26 17 14 3 4 33 38 35
2017 Full-time 11 20 33 17 12 4 4 31 33 640
2017 Part-time 3 8 30 32 12 2 14 52 13 35
2014 Full-time 8 17 34 21 11 2 6 35 28 666
2014 Part-time 8 14 31 19 18 0 10 41 24 35

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 9 20 36 23 10 1 2 34 29 777
2019 Part-time 2 16 39 26 8 3 5 38 20 35
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 69 17 7 3 2 0 3 89 4 777
2019 Part-time 78 8 2 5 3 3 0 89 9 34
2017 Full-time 73 18 3 2 2 0 2 92 4 644
2017 Part-time 81 13 0 0 4 0 2 96 4 35
2014 Full-time 73 16 3 3 3 0 2 91 6 667
2014 Part-time 78 16 3 3 0 0 0 94 3 35
2011 Full-time 69 17 5 4 3 0 3 89 6 712
2011 Part-time 35 23 0 9 16 0 16 70 30 13
2008 Full-time 70 13 4 4 3 1 6 89 7 624
2008 Part-time 68 25 0 0 0 0 7 100 0 22

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 29 16 8 7 6 5 66 17 777
2019 Part-time 32 17 28 4 11 9 0 54 16 33
2017 Full-time 28 33 14 10 4 7 4 68 16 642
2017 Part-time 38 32 8 4 3 8 8 83 8 35
2014 Full-time 32 33 15 9 4 3 3 70 14 668
2014 Part-time 24 39 21 6 2 3 5 69 9 35

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 47 29 8 9 6 1 0 77 15 775
2019 Part-time 37 25 14 8 12 3 0 64 22 35
2017 Full-time 45 32 8 8 6 1 0 78 14 644
2017 Part-time 63 17 5 10 3 0 2 82 13 35
2014 Full-time 52 27 9 7 3 1 0 80 10 668
2014 Part-time 38 44 9 9 0 0 0 82 9 35

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 56 29 7 6 2 0 0 85 9 774
2019 Part-time 35 39 9 7 6 3 0 77 13 34
2017 Full-time 50 37 7 3 2 0 0 87 6 640
2017 Part-time 65 14 3 12 4 0 2 81 16 35
2014 Full-time 47 38 7 7 1 0 0 85 8 667
2014 Part-time 45 44 11 0 0 0 0 89 0 35

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 33 13 5 3 1 0 79 8 776
2019 Part-time 38 34 9 15 0 3 0 75 16 35
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 39 26 18 5 4 1 7 70 10 778
2019 Part-time 31 21 16 7 5 3 17 66 14 35

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 31 12 8 7 1 1 72 16 774
2019 Part-time 38 30 10 9 3 6 3 75 14 35
2017 Full-time 38 38 11 8 4 1 1 77 12 643
2017 Part-time 47 33 10 2 6 0 2 82 8 35
2014 Full-time 36 35 13 9 6 0 1 72 15 668
2014 Part-time 31 41 11 11 6 0 0 72 17 35
2011 Full-time 34 33 15 10 7 0 1 67 18 714
2011 Part-time 7 60 18 7 0 7 0 73 8 13
2008 Full-time 35 31 14 10 9 1 1 67 19 622
2008 Part-time 38 28 12 22 0 0 0 66 22 22

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 26 13 5 4 2 0 78 9 775
2019 Part-time 48 26 19 0 2 5 0 77 2 35
2017 Full-time 46 32 10 6 3 3 0 81 9 643
2017 Part-time 71 18 3 6 0 0 2 91 6 35
2014 Full-time 46 31 11 5 3 2 1 80 9 668
2014 Part-time 51 33 14 0 3 0 0 84 3 35
2011 Full-time 39 33 13 7 5 2 1 74 13 714
2011 Part-time 14 55 23 0 0 7 0 75 0 13
2008 Full-time 43 26 14 6 7 4 1 72 13 623
2008 Part-time 47 39 11 0 3 0 0 86 3 22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 32 10 7 4 1 1 79 11 769
2019 Part-time 50 31 12 2 0 6 0 85 2 35
2017 Full-time 44 35 9 7 4 1 1 81 11 642
2017 Part-time 56 32 7 2 0 0 2 90 2 35
2014 Full-time 44 32 12 8 4 0 0 76 12 667
2014 Part-time 40 40 9 8 3 0 0 80 11 35
2011 Full-time 37 35 10 11 6 0 0 73 17 712
2011 Part-time 22 60 18 0 0 0 0 82 0 13
2008 Full-time 40 32 11 8 7 1 0 73 16 623
2008 Part-time 44 49 4 0 3 0 0 92 3 22

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 80 10 4 2 1 0 3 93 3 771
2019 Part-time 80 13 0 3 0 3 0 97 3 35
2017 Full-time 80 13 2 2 1 0 2 95 3 639
2017 Part-time 93 3 0 0 4 0 0 96 4 35
2014 Full-time 78 12 4 2 2 1 3 92 4 668
2014 Part-time 85 11 3 0 0 0 0 97 0 35
2011 Full-time 77 12 4 1 2 0 3 92 4 713
2011 Part-time 60 16 0 7 0 0 16 91 9 13
2008 Full-time 81 9 3 2 1 0 4 94 3 618
2008 Part-time 79 16 0 5 0 0 0 95 5 22

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 21 9 3 3 2 3 84 6 776
2019 Part-time 60 26 11 0 0 3 0 88 0 35
2017 Full-time 56 27 7 3 2 4 2 88 5 642
2017 Part-time 73 11 0 0 0 2 14 100 0 35
2014 Full-time 50 23 8 6 4 3 6 80 11 667
2014 Part-time 73 12 9 3 0 0 3 88 3 35
2011 Full-time 44 28 8 6 5 2 6 79 12 711
2011 Part-time 53 31 0 16 0 0 0 84 16 13

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 60 20 10 3 5 1 0 81 8 777
2019 Part-time 53 22 16 3 0 5 0 79 4 34
2017 Full-time 56 25 8 5 4 2 0 83 9 644
2017 Part-time 80 9 6 6 0 0 0 88 6 35

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 29 9 5 5 0 0 80 11 778
2019 Part-time 48 31 13 3 0 3 2 83 4 34
2017 Full-time 52 26 10 6 4 0 0 80 10 642
2017 Part-time 76 18 0 3 2 0 0 94 6 35
2014 Full-time 50 29 10 6 4 1 0 80 10 668
2014 Part-time 44 42 6 6 3 0 0 86 9 35
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 31 18 8 7 8 0 64 16 777
2019 Part-time 18 33 16 2 7 20 3 67 11 35
2017 Full-time 28 35 15 9 6 7 0 68 16 643
2017 Part-time 46 34 6 0 3 9 2 90 3 35
2014 Full-time 26 34 17 10 4 9 0 66 16 668
2014 Part-time 20 27 21 14 0 18 0 57 17 35
2011 Full-time 19 30 22 9 12 7 1 54 22 713
2011 Part-time 0 35 25 22 0 18 0 43 26 13

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 32 18 13 7 3 0 61 21 775
2019 Part-time 13 31 17 15 7 17 0 53 27 35
2017 Full-time 23 35 14 18 7 3 0 59 26 642
2017 Part-time 42 26 18 2 6 3 2 72 9 35
2014 Full-time 21 32 18 16 8 4 0 55 26 667
2014 Part-time 21 24 23 11 6 13 2 53 19 35
2011 Full-time 16 31 21 12 14 4 1 50 28 709
2011 Part-time 0 28 23 32 7 9 0 31 44 13
2008 Full-time 23 30 21 11 10 5 1 56 22 623
2008 Part-time 28 19 29 10 6 5 4 51 17 21

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 29 20 16 7 7 0 53 25 770
2019 Part-time 13 20 30 13 8 17 0 39 25 35
2017 Full-time 16 32 17 19 10 7 0 51 31 642
2017 Part-time 25 31 22 10 6 3 2 59 17 35
2014 Full-time 14 27 22 19 11 7 0 44 33 666
2014 Part-time 18 23 24 8 5 19 2 52 17 35
2011 Full-time 10 31 22 18 11 8 0 44 32 711
2011 Part-time 0 21 23 22 16 18 0 25 46 13
2008 Full-time 14 27 21 18 9 11 0 46 30 622
2008 Part-time 21 27 18 22 3 8 0 52 28 22

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 19 29 19 19 11 2 0 49 31 773
2019 Part-time 6 34 21 18 9 12 0 46 30 35
2017 Full-time 15 36 16 19 10 5 0 53 30 642
2017 Part-time 27 40 10 14 3 3 2 71 18 35
2014 Full-time 16 30 20 18 12 4 0 48 31 666
2014 Part-time 15 34 14 17 6 12 2 57 27 35
2011 Full-time 12 37 17 18 13 3 0 51 31 713
2011 Part-time 7 31 7 29 16 9 0 43 50 13
2008 Full-time 17 35 15 19 10 4 0 54 30 622
2008 Part-time 21 39 20 10 9 0 0 61 20 22

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 20 12 5 4 11 2 76 11 777
2019 Part-time 41 22 7 2 5 23 0 82 9 35
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 44 16 10 4 1 0 70 13 778
2019 Part-time 30 32 25 8 0 5 0 65 8 35
2017 Full-time 27 45 14 8 5 1 0 73 13 641
2017 Part-time 48 26 15 6 0 3 2 78 6 35
2014 Full-time 27 41 17 9 5 1 0 69 14 667
2014 Part-time 21 50 11 6 3 9 0 78 10 35
2011 Full-time 26 40 18 9 6 1 0 67 15 709
2011 Part-time 16 39 14 23 7 0 0 55 31 13

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 15 31 18 22 11 1 0 47 34 775
2019 Part-time 9 41 20 19 8 3 0 52 27 35

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 39 37 13 5 4 1 1 77 9 773
2019 Part-time 42 22 25 0 4 6 2 69 4 35
2017 Full-time 43 35 11 6 3 2 0 80 9 642
2017 Part-time 45 24 20 8 0 0 2 71 9 35
2014 Full-time 38 37 10 7 4 3 1 79 11 668
2014 Part-time 31 34 12 6 3 12 3 76 10 35
2011 Full-time 34 34 11 10 6 3 1 72 16 710
2011 Part-time 16 28 16 14 0 25 0 59 19 13
2008 Full-time 41 33 11 6 5 4 1 78 11 623
2008 Part-time 44 33 5 9 6 3 0 79 16 22

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 36 17 8 4 1 0 70 12 774
2019 Part-time 33 32 25 5 4 2 0 65 9 35

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 26 19 16 11 6 3 51 29 777
2019 Part-time 17 19 14 9 14 14 13 49 32 34
2017 Full-time 23 27 16 12 10 9 2 56 25 642
2017 Part-time 17 29 6 4 4 19 21 78 12 35
2014 Full-time 16 24 15 14 14 11 5 48 33 667
2014 Part-time 16 24 6 14 13 18 9 55 37 35
2011 Full-time 13 19 19 14 16 12 7 39 37 713
2011 Part-time 0 13 32 23 7 23 0 18 40 13

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 30 21 14 11 4 1 53 25 777
2019 Part-time 13 26 18 18 7 13 5 47 30 35
2017 Full-time 22 31 19 13 10 4 0 56 24 641
2017 Part-time 27 33 9 7 0 20 5 79 9 35
2014 Full-time 20 29 18 14 12 4 2 52 28 668
2014 Part-time 13 20 26 12 11 13 6 40 28 35
2011 Full-time 15 28 17 18 18 2 2 45 37 713
2011 Part-time 0 39 16 14 31 0 0 39 45 13
2008 Full-time 19 27 18 17 14 4 1 49 32 621
2008 Part-time 12 36 21 21 3 7 0 51 26 22

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 25 18 14 17 3 2 48 33 779
2019 Part-time 11 25 6 16 10 10 22 53 38 35
2017 Full-time 17 23 17 17 20 3 3 42 40 643
2017 Part-time 13 29 17 9 7 7 17 55 22 35
2014 Full-time 14 23 15 18 24 4 4 39 44 668
2014 Part-time 9 11 19 32 12 6 11 24 53 35
2011 Full-time 11 20 16 20 27 1 5 33 50 712
2011 Part-time 0 14 22 7 47 0 9 16 59 13
2008 Full-time 12 25 15 18 22 4 4 40 44 622
2008 Part-time 17 34 4 11 23 4 7 57 38 22

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 21 13 3 3 1 5 80 6 773
2019 Part-time 45 18 23 2 3 0 8 69 6 35

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 13 7 4 5 4 11 82 10 774
2019 Part-time 57 6 2 0 0 3 31 98 0 35

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 24 14 6 5 2 4 73 11 775
2019 Part-time 38 11 29 0 0 3 18 64 0 35

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 20 16 8 7 3 5 66 17 770
2019 Part-time 43 9 20 3 0 7 18 69 4 35

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 41 16 15 9 11 4 3 62 22 774
2019 Part-time 37 17 11 0 7 3 25 76 10 35

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 67 14 8 3 1 2 4 87 5 774
2019 Part-time 59 9 8 3 0 3 17 85 4 35

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 72 9 5 3 4 5 3 88 7 768
2019 Part-time 57 14 7 0 0 3 18 91 0 35

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 77 6 4 1 2 2 8 93 3 773
2019 Part-time 43 16 12 0 0 7 22 83 0 35

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 42 20 9 5 3 0 64 15 775
2019 Part-time 19 42 16 8 2 10 2 70 12 35
2017 Full-time 23 36 20 11 6 4 0 62 17 642
2017 Part-time 27 38 12 7 2 7 7 75 11 35

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 35 39 14 6 4 2 1 76 10 772
2019 Part-time 24 46 14 11 0 5 0 74 11 34
2017 Full-time 39 40 11 5 2 2 0 81 8 644
2017 Part-time 48 32 10 2 0 5 2 87 3 35
2014 Full-time 43 35 10 6 2 2 0 80 9 667
2014 Part-time 48 37 10 6 0 0 0 85 6 35
2011 Full-time 30 41 14 7 6 2 0 72 14 713
2011 Part-time 7 37 7 23 16 9 0 48 44 13

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 41 32 16 4 3 3 1 77 7 773
2019 Part-time 31 51 7 3 4 3 0 85 7 34
2017 Full-time 39 34 15 3 3 6 0 78 7 640
2017 Part-time 64 17 6 0 3 8 2 90 3 34
2014 Full-time 44 33 11 4 3 4 0 81 7 668
2014 Part-time 33 43 6 3 3 12 0 86 7 35

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 34 7 5 4 0 0 84 9 775
2019 Part-time 37 44 13 4 0 3 0 83 4 35
2017 Full-time 46 38 8 5 3 0 0 84 8 642
2017 Part-time 69 23 0 6 0 0 2 94 6 35
2014 Full-time 50 35 7 5 3 0 0 85 8 668
2014 Part-time 57 43 0 0 0 0 0 100 0 35
2011 Full-time 37 38 12 8 5 1 0 75 13 711
2011 Part-time 14 64 14 0 7 0 0 78 7 13
2008 Full-time 40 37 10 7 5 1 0 78 12 625
2008 Part-time 38 28 21 9 0 3 0 68 10 22

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 33 15 8 7 1 0 70 15 775
2019 Part-time 33 29 26 4 6 3 0 63 10 35
2017 Full-time 37 31 18 9 5 1 0 69 13 643
2017 Part-time 50 27 12 6 3 0 2 79 9 35
2014 Full-time 32 35 15 11 5 1 0 68 17 668
2014 Part-time 39 33 20 8 0 0 0 72 8 35
2011 Full-time 24 34 21 12 7 0 0 59 19 713
2011 Part-time 7 44 18 22 0 9 0 56 24 13

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 35 15 10 6 0 0 69 16 769
2019 Part-time 32 33 19 7 6 3 0 67 14 35
2017 Full-time 38 35 14 8 5 1 0 74 13 640
2017 Part-time 57 26 6 2 6 0 2 85 9 35
2014 Full-time 32 37 14 13 5 0 0 69 17 667
2014 Part-time 46 38 11 3 3 0 0 83 5 35
2011 Full-time 25 39 17 12 6 0 0 65 18 715
2011 Part-time 16 28 25 16 7 7 0 48 25 13
2008 Full-time 33 38 13 10 5 1 0 72 15 624
2008 Part-time 43 25 9 20 3 0 0 67 24 22

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 22 19 10 10 4 1 59 21 776
2019 Part-time 24 24 28 3 4 3 14 58 9 35
2017 Full-time 32 30 18 10 6 4 0 65 17 642
2017 Part-time 40 23 12 5 9 3 8 71 16 35
2014 Full-time 31 24 19 13 8 4 1 58 22 667
2014 Part-time 37 26 10 12 5 10 0 70 20 35
2011 Full-time 26 28 18 11 11 4 1 57 24 712
2011 Part-time 9 44 9 29 0 9 0 58 32 13
2008 Full-time 29 26 15 12 9 5 3 61 22 623
2008 Part-time 26 24 18 8 14 4 6 55 25 22
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Full-time 26 34 40 780
2019 Part-time 28 39 33 35
2017 Full-time 23 40 37 644
2017 Part-time 28 39 32 35
2014 Full-time 26 38 36 668
2014 Part-time 24 47 30 35
2011 Full-time 32 33 35 713
2011 Part-time 23 51 25 13

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Full-time 10 29 36 4 10 11 208
2019 Part-time 19 27 8 8 38 0 11
2017 Full-time 16 15 46 5 10 8 151
2017 Part-time 42 11 8 9 31 0 10
2014 Full-time 19 16 41 7 9999 17 173
2011 Full-time 18 15 49 7 9999 10 229
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 41 12 10 3 1 4 74 13 775
2019 Part-time 20 28 7 14 0 5 27 70 20 35

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 48 24 13 2 2 6 5 81 5 773
2019 Part-time 21 26 21 0 0 6 25 70 0 35
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 11 89 778
2019 Part-time 15 85 35

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 14 86 777
2019 Part-time 24 76 35

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 15 18 21 6 5 29 7 51 17 777
2019 Part-time 11 14 20 11 3 33 7 42 24 35
2017 Full-time 19 18 18 5 6 27 7 57 17 644
2017 Part-time 21 19 7 10 0 30 13 71 17 35
2014 Full-time 16 18 18 6 5 31 7 54 17 668
2014 Part-time 11 9 20 9 3 29 19 38 23 35

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 31 18 5 6 9 1 69 12 778
2019 Part-time 24 35 8 7 10 13 4 70 20 33
2017 Full-time 30 35 16 5 4 10 1 72 10 638
2017 Part-time 45 11 15 4 0 18 7 75 5 35
2014 Full-time 25 30 18 6 3 17 1 66 12 668
2014 Part-time 16 20 32 8 3 12 9 46 14 35
2011 Full-time 29 35 19 7 4 6 0 69 11 709
2011 Part-time 7 51 16 16 0 9 0 64 18 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 16 17 22 4 4 30 7 52 12 775
2019 Part-time 8 22 25 7 0 32 7 48 11 34
2017 Full-time 20 17 18 4 2 32 7 60 10 644
2017 Part-time 24 19 10 0 0 34 14 82 0 34
2014 Full-time 19 15 18 3 2 35 7 60 9 667
2014 Part-time 16 9 18 3 3 35 16 50 13 35

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 32 17 4 4 10 1 72 9 775
2019 Part-time 23 33 14 3 3 17 7 73 9 35
2017 Full-time 33 34 13 3 3 13 1 77 7 642
2017 Part-time 47 21 7 0 0 20 5 91 0 35
2014 Full-time 32 26 17 3 2 18 1 72 7 668
2014 Part-time 25 14 28 3 3 22 5 53 8 35
2011 Full-time 33 34 18 4 3 8 1 74 7 713
2011 Part-time 7 62 14 7 0 9 0 76 8 13
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 19 27 22 15 17 0 1 46 32 776
2019 Part-time 21 21 16 21 17 3 0 44 39 35
2017 Full-time 17 24 20 14 22 1 2 42 37 642
2017 Part-time 8 15 32 14 23 2 5 25 41 35

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 16 25 26 17 15 0 1 41 32 775
2019 Part-time 24 21 20 20 13 3 0 46 34 35
2017 Full-time 14 23 27 17 17 1 1 38 34 643
2017 Part-time 21 23 23 17 11 0 5 46 30 34

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 24 28 22 13 10 1 1 54 24 773
2019 Part-time 29 22 20 18 7 3 0 53 26 34
2017 Full-time 22 31 21 12 12 0 2 54 25 642
2017 Part-time 31 30 20 6 9 0 5 64 15 35

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 25 23 18 14 1 2 43 33 774
2019 Part-time 20 20 29 10 18 3 0 41 29 35
2017 Full-time 14 20 26 18 20 1 1 35 39 641
2017 Part-time 20 20 15 18 23 2 2 42 43 35

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 44 22 13 7 7 1 6 71 15 773
2019 Part-time 50 23 10 7 7 3 0 75 14 35
2017 Full-time 39 22 14 7 7 1 10 68 16 640
2017 Part-time 49 16 11 2 3 0 19 80 7 35

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 28 19 11 10 1 1 60 21 775
2019 Part-time 25 20 21 15 14 3 2 48 30 34
2017 Full-time 28 26 21 14 7 1 2 56 22 640
2017 Part-time 27 14 39 5 6 0 9 45 12 33

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 31 21 10 5 1 1 63 16 776
2019 Part-time 25 33 18 16 6 3 0 59 22 35
2017 Full-time 27 31 21 12 6 1 2 60 18 640
2017 Part-time 40 23 13 6 6 0 12 71 14 34

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 30 22 12 9 1 1 57 21 773
2019 Part-time 25 26 17 20 9 3 0 53 30 35
2017 Full-time 22 31 22 15 8 0 2 54 24 639
2017 Part-time 37 25 20 6 0 0 11 70 7 34

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 36 25 18 11 6 1 2 63 18 773
2019 Part-time 37 23 21 9 7 3 0 62 16 35
2017 Full-time 31 31 21 9 5 1 2 63 15 640
2017 Part-time 47 17 15 8 0 4 9 73 9 34

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 25 15 11 9 1 2 65 20 773
2019 Part-time 37 28 14 7 9 3 2 69 17 35

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 36 29 19 7 6 1 2 68 13 770
2019 Part-time 26 24 29 7 9 3 2 53 17 35
2017 Full-time 31 31 21 11 4 1 2 63 16 634
2017 Part-time 38 30 17 6 0 0 9 75 6 34

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 23 13 7 6 1 2 74 13 772
2019 Part-time 28 31 17 7 13 3 2 62 21 34
2017 Full-time 54 25 12 4 2 0 1 81 7 642
2017 Part-time 46 24 12 6 4 0 8 76 10 35

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 70 13 5 2 2 1 7 89 5 771
2019 Part-time 59 20 7 4 3 3 5 85 7 35
2017 Full-time 73 12 5 3 3 0 3 88 6 640
2017 Part-time 67 9 4 0 3 4 14 92 4 35

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 72 12 5 2 4 1 3 88 7 771
2019 Part-time 48 18 12 9 0 3 9 76 10 35
2017 Full-time 56 26 10 3 3 0 2 84 6 642
2017 Part-time 56 20 4 7 0 0 14 88 8 35

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 28 7 3 2 0 2 87 5 769
2019 Part-time 35 31 14 7 2 3 9 74 10 35
2017 Full-time 59 23 8 4 4 0 2 84 8 640
2017 Part-time 58 22 3 0 3 0 14 93 4 35

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 60 18 9 5 5 1 2 81 10 766
2019 Part-time 47 24 9 5 7 3 4 77 13 34
2017 Full-time 54 13 7 1 2 0 23 87 4 642
2017 Part-time 53 9 0 0 0 0 38 100 0 35

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 11 5 1 1 1 23 91 2 763
2019 Part-time 55 3 6 3 0 3 30 86 5 35
2017 Full-time 61 19 9 3 2 0 6 85 5 636
2017 Part-time 60 11 0 0 0 0 29 100 0 34

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 67 17 7 2 1 0 6 90 3 766
2019 Part-time 42 21 18 3 4 3 9 71 8 34
2017 Full-time 52 19 10 5 9 1 3 74 15 643
2017 Part-time 43 22 9 8 6 0 12 74 15 35

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 16 13 7 9 1 4 70 16 772
2019 Part-time 48 15 11 7 7 3 9 72 16 34
2017 Full-time 50 28 12 3 3 0 4 81 6 640
2017 Part-time 44 25 13 7 0 0 11 78 8 35

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 26 12 1 2 1 4 84 3 764
2019 Part-time 33 31 10 14 3 3 5 70 19 34

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 14 29 37 13 7 0 0 43 20 777
2019 Part-time 14 28 25 25 4 3 0 43 30 33
2017 Full-time 12 27 40 15 7 0 1 38 21 641
2017 Part-time 12 40 37 8 3 0 0 52 11 35

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 10 20 38 22 9 0 1 31 31 769
2019 Part-time 3 42 31 14 7 3 0 21 47 35
2017 Full-time 8 21 40 22 8 0 1 30 29 642
2017 Part-time 0 19 41 29 8 0 3 38 20 35

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 39 18 8 4 3 0 69 12 776
2019 Part-time 33 33 22 7 2 3 0 69 9 33
2017 Full-time 17 38 18 12 8 7 0 60 21 642
2017 Part-time 22 39 9 17 2 11 0 68 22 35

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 35 19 14 9 2 0 57 23 777
2019 Part-time 12 29 28 20 6 5 0 44 27 35
2017 Full-time 17 38 17 17 8 3 0 57 25 641
2017 Part-time 20 46 27 2 0 5 0 69 3 35
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 16 84 777
2019 Part-time 16 84 34
2017 Full-time 19 81 642
2014 Full-time 13 87 665
2014 Part-time 32 68 35
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 27 25 12 14 3 0 18 82 776
2019 Part-time 7 13 31 20 19 3 6 8 92 35
2017 Full-time 22 23 21 12 16 5 1 24 76 643
2017 Part-time 17 22 17 17 27 0 0 17 83 35

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 70 30 617
2019 Part-time 82 18 29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 38 62 609
2019 Part-time 23 77 28

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 13 21 17 20 20 1 8 37 44 610
2019 Part-time 17 20 18 24 17 0 5 38 42 28
2017 Full-time 10 24 14 17 24 3 9 38 46 460
2017 Part-time 22 16 15 23 12 0 10 43 40 29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 6 17 16 20 33 2 6 24 58 608
2019 Part-time 5 12 22 31 24 2 4 18 59 27
2017 Full-time 2 8 12 14 55 3 6 12 76 461
2017 Part-time 0 9 11 19 48 6 7 11 77 28

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 18 13 9 11 1 10 62 23 768
2019 Part-time 34 30 6 4 5 3 18 81 12 34
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