2019 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	38	7	12	3	78	15	154
2019	Non-supervisor	40	43	6	8	3	83	11	660
2017	Supervisor	32	49	3	13	3	81	16	137
2017	Non-supervisor	33	50	5	9	3	83	12	544
2014	Supervisor	45	45	4	4	1	90	6	134
2014	Non-supervisor	38	46	5	8	3	84	12	575
2011	Supervisor	36	50	4	5	5	86	10	158
2011	Non-supervisor	36	48	4	10	2	84	12	568
2008	Supervisor	48	42	3	5	3	90	7	141
2008	Non-supervisor	38	46	5	9	3	84	11	503

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	64	23	2	7	4	0	87	10	154
2019	Non-supervisor	67	19	5	5	2	1	87	7	664
2017	Supervisor	67	17	7	8	0	0	85	8	137
2017	Non-supervisor	70	21	3	4	2	1	92	5	542
2014	Supervisor	63	21	7	6	3	0	84	9	134
2014	Non-supervisor	68	21	2	6	2	1	90	8	573
2011	Supervisor	59	22	6	7	5	1	82	12	159
2011	Non-supervisor	69	18	4	5	3	1	88	7	569
2008	Supervisor	59	21	6	10	5	0	79	15	142
2008	Non-supervisor	69	18	4	6	2	1	88	9	502

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	33	6	12	4	78	16	154
2019	Non-supervisor	38	33	8	12	9	71	21	661
2017	Supervisor	56	28	4	6	5	85	11	137
2017	Non-supervisor	41	39	4	12	5	80	16	544
2014	Supervisor	44	32	2	14	8	76	22	134
2014	Non-supervisor	44	32	8	10	5	77	15	573
2011	Supervisor	49	38	6	5	2	87	7	159
2011	Non-supervisor	40	38	9	7	6	78	13	567

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	45	15	16	3	0	0	66	20	153
2019	Non-supervisor	36	35	10	13	5	0	1	72	18	657
2018	Supervisor	26	47	10	14	2	2	0	74	16	131
2018	Non-supervisor	32	41	8	14	4	0	0	74	18	566
2017	Supervisor	39	43	6	8	2	1	1	84	10	137
2017	Non-supervisor	32	42	11	10	4	0	0	74	15	543
2014	Supervisor	31	45	6	16	2	0	0	76	19	134
2014	Non-supervisor	32	39	15	10	5	0	0	71	15	574
2011	Supervisor	27	42	15	10	4	1	0	70	15	158
2011	Non-supervisor	30	35	14	13	6	0	2	66	19	570
2008	Supervisor	35	41	12	10	2	0	1	76	12	142
2008	Non-supervisor	34	36	14	10	5	0	1	71	15	503

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	34	6	5	1	0	1	87	7	151
2019	Non-supervisor	41	35	12	8	3	1	0	77	11	656
2017	Supervisor	56	34	5	4	0	0	0	91	4	134
2017	Non-supervisor	41	40	10	7	2	1	0	81	9	541
2014	Supervisor	51	38	6	4	1	0	0	89	5	134
2014	Non-supervisor	42	37	11	8	2	0	0	79	10	574

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	35	11	10	4	0	0	75	15	155
2019	Non-supervisor	41	30	13	10	5	1	0	72	16	661
2018	Supervisor	40	36	10	10	4	0	0	77	14	130
2018	Non-supervisor	42	30	13	7	6	1	1	73	13	562
2017	Supervisor	44	34	7	6	7	0	1	79	14	135
2017	Non-supervisor	39	35	10	10	5	1	1	75	15	541
2014	Supervisor	50	31	8	9	3	0	0	81	11	134
2014	Non-supervisor	38	31	12	10	7	0	2	70	18	574
2011	Supervisor	30	37	14	11	5	0	2	68	17	159
2011	Non-supervisor	34	36	13	8	7	1	1	72	16	570

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	41	10	5	3	0	0	83	7	153
2019	Non-supervisor	43	35	12	5	4	0	0	78	9	662
2018	Supervisor	42	43	10	3	2	0	0	85	5	131
2018	Non-supervisor	46	36	9	6	3	0	0	82	9	563
2017	Supervisor	45	39	7	5	2	1	0	85	8	137
2017	Non-supervisor	40	44	8	5	3	0	0	83	8	540
2014	Supervisor	39	46	6	6	2	0	1	85	8	134
2014	Non-supervisor	36	41	12	7	4	0	0	78	10	575
2011	Supervisor	39	41	14	4	3	0	0	79	7	159
2011	Non-supervisor	35	40	11	8	5	0	0	75	14	568
2008	Supervisor	48	36	9	5	2	0	0	84	7	142
2008	Non-supervisor	41	33	14	6	6	0	0	74	11	497

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	38	12	14	7	1	0	67	21	154
2019	Non-supervisor	26	37	13	14	10	1	0	63	24	660
2018	Supervisor	32	35	14	12	7	0	0	67	19	130
2018	Non-supervisor	26	33	16	12	12	1	0	60	24	564
2017	Supervisor	35	37	7	14	7	1	0	73	21	137
2017	Non-supervisor	27	35	12	15	12	0	0	62	27	541
2014	Supervisor	31	38	11	12	8	0	0	69	20	134
2014	Non-supervisor	23	36	17	14	10	0	0	59	24	575
2011	Supervisor	22	35	18	16	9	0	0	57	25	159
2011	Non-supervisor	19	34	16	16	14	1	1	53	31	569

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	33	43	10	9	5	0	76	14	154
2019	Non-supervisor	39	37	10	9	4	1	77	13	658
2018	Supervisor	30	43	11	9	7	0	73	16	131
2018	Non-supervisor	36	40	10	8	5	0	77	13	562
2017	Supervisor	31	43	14	9	3	1	74	12	137
2017	Non-supervisor	33	46	11	5	5	0	79	10	540

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	33	5	7	2	0	1	86	9	153
2019	Non-supervisor	56	30	8	4	2	0	0	86	6	657
2018	Supervisor	61	33	3	2	1	0	0	94	3	129
2018	Non-supervisor	56	33	5	3	1	1	0	90	4	562
2017	Supervisor	53	36	8	2	0	1	1	90	2	136
2017	Non-supervisor	45	41	7	4	2	1	0	87	6	540
2014	Supervisor	61	27	5	2	4	0	0	89	6	134
2014	Non-supervisor	49	37	8	4	2	0	0	86	6	574
2011	Supervisor	54	35	4	4	1	1	0	90	6	158
2011	Non-supervisor	41	38	9	6	5	1	0	80	11	570
2008	Supervisor	60	32	3	5	1	0	0	92	5	142
2008	Non-supervisor	51	36	7	3	2	1	0	88	5	500

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	40	9	11	6	0	74	17	154
2019	Non-supervisor	34	31	14	12	9	0	65	21	663
2018	Supervisor	40	37	9	8	6	0	77	14	131
2018	Non-supervisor	35	31	13	10	10	0	67	20	564
2017	Supervisor	37	39	6	11	7	1	76	18	137
2017	Non-supervisor	31	37	10	11	9	1	69	21	538

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	32	4	4	0	0	92	4	153
2019	Non-supervisor	57	30	8	3	2	0	87	5	660
2018	Supervisor	61	30	9	0	0	0	91	0	130
2018	Non-supervisor	62	27	7	2	0	0	90	3	556
2017	Supervisor	62	28	6	3	0	0	90	3	136
2017	Non-supervisor	57	34	6	2	1	0	91	2	540
2014	Supervisor	70	22	5	1	1	0	92	2	134
2014	Non-supervisor	63	28	6	1	1	1	91	3	574
2011	Supervisor	63	29	6	1	1	0	92	2	159
2011	Non-supervisor	61	28	7	3	1	0	89	4	566

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	40	8	8	3	0	0	81	11	153
2019	Non-supervisor	29	36	17	9	7	0	1	66	17	662
2018	Supervisor	44	43	4	9	1	0	0	86	10	131
2018	Non-supervisor	29	34	17	9	9	0	1	64	18	558
2017	Supervisor	46	34	6	8	6	1	0	81	13	137
2017	Non-supervisor	29	42	11	10	7	0	0	72	17	540
2014	Supervisor	42	44	2	8	4	0	0	86	12	133
2014	Non-supervisor	22	42	14	14	8	1	0	65	21	575
2011	Supervisor	34	46	8	6	5	1	1	81	11	157
2011	Non-supervisor	25	37	13	14	11	0	0	62	25	568

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	35	12	5	3	0	80	8	153
2019	Non-supervisor	32	32	19	9	7	1	65	16	663
2018	Supervisor	53	30	8	6	4	0	83	10	130
2018	Non-supervisor	32	35	15	10	7	1	68	17	562
2017	Supervisor	49	35	7	6	3	0	84	9	137
2017	Non-supervisor	33	37	13	12	5	1	71	16	542
2014	Supervisor	46	35	7	10	3	0	81	13	134
2014	Non-supervisor	26	36	18	11	8	1	63	19	573

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	46	9	15	2	73	18	151
2019	Non-supervisor	31	38	13	12	6	69	18	660
2018	Supervisor	36	38	13	11	2	74	13	131
2018	Non-supervisor	30	35	16	12	7	65	19	557
2017	Supervisor	38	40	10	8	4	78	12	137
2017	Non-supervisor	30	37	13	13	6	68	20	541
2014	Supervisor	36	43	8	8	4	80	12	134
2014	Non-supervisor	31	35	17	10	7	66	17	575
2011	Supervisor	31	44	14	7	4	75	11	159
2011	Non-supervisor	31	38	13	12	5	70	16	566

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	39	8	5	2	0	85	7	153
2019	Non-supervisor	49	32	11	5	3	0	81	8	664
2018	Supervisor	46	39	10	5	0	0	85	5	130
2018	Non-supervisor	49	35	9	5	3	0	83	8	561
2017	Supervisor	49	39	4	5	3	1	88	8	137
2017	Non-supervisor	43	43	7	5	2	0	86	7	540
2014	Supervisor	50	35	8	5	3	0	85	7	134
2014	Non-supervisor	44	37	11	4	2	1	82	7	574
2011	Supervisor	41	41	13	3	1	0	82	4	159
2011	Non-supervisor	41	39	10	5	4	0	81	9	571
2008	Supervisor	51	36	8	5	1	0	87	5	142
2008	Non-supervisor	47	36	10	4	4	0	83	8	502

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	22	26	22	7	0	0	44	30	154
2019	Non-supervisor	37	30	16	9	8	0	1	67	17	660
2018	Supervisor	18	35	24	19	4	0	0	53	24	131
2018	Non-supervisor	39	30	15	10	6	1	0	69	16	566
2017	Supervisor	24	36	20	12	8	0	0	60	20	137
2017	Non-supervisor	37	36	15	7	4	0	1	73	12	540
2014	Supervisor	30	33	17	12	7	0	1	64	19	134
2014	Non-supervisor	44	30	15	5	5	0	0	74	11	574
2011	Supervisor	23	32	23	15	7	0	1	55	22	158
2011	Non-supervisor	41	30	14	8	7	0	0	71	15	570
2008	Supervisor	20	36	21	14	8	0	1	57	22	142
2008	Non-supervisor	36	32	18	8	5	0	1	68	13	501

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	35	31	12	5	0	0	17	53	153
2019	Non-supervisor	11	23	30	20	12	1	2	34	35	665
2018	Supervisor	9	40	31	16	4	0	0	20	49	130
2018	Non-supervisor	10	25	30	23	9	2	2	33	36	563
2017	Supervisor	15	32	39	8	4	1	1	13	48	134
2017	Non-supervisor	10	20	36	18	9	2	4	29	32	540
2014	Supervisor	7	25	42	20	6	0	1	26	32	134
2014	Non-supervisor	6	19	34	26	11	1	4	38	26	573
2011	Supervisor	17	34	30	12	5	0	2	17	52	158
2011	Non-supervisor	10	24	28	21	12	1	4	34	36	569
2008	Supervisor	14	32	36	14	3	0	2	16	47	142
2008	Non-supervisor	11	19	32	22	11	2	4	34	31	501

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	35	34	9	5	1	0	14	52	153
2019	Non-supervisor	13	20	27	21	14	3	2	37	35	661
2018	Supervisor	10	36	32	13	10	0	0	22	46	129
2018	Non-supervisor	15	24	26	19	11	3	2	32	41	559
2017	Supervisor	11	26	32	21	6	2	2	29	38	136
2017	Non-supervisor	13	20	27	17	12	4	5	33	37	539
2014	Supervisor	19	28	34	14	3	1	1	17	48	134
2014	Non-supervisor	9	19	29	22	14	4	4	39	30	575
2011	Supervisor	15	26	34	17	6	0	2	24	42	159
2011	Non-supervisor	13	19	25	21	15	2	4	38	35	569
2008	Supervisor	19	23	33	16	7	0	2	24	43	142
2008	Non-supervisor	10	15	31	20	14	4	6	38	27	496

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	23	36	16	6	2	0	22	40	154
2019	Non-supervisor	9	14	26	25	16	3	5	45	26	661
2018	Supervisor	14	26	29	22	8	0	1	31	40	130
2018	Non-supervisor	10	18	26	24	13	4	6	40	31	559
2017	Supervisor	13	19	34	21	9	1	2	31	33	135
2017	Non-supervisor	8	13	28	21	15	5	11	42	25	540
2014	Supervisor	16	23	35	15	7	0	5	23	41	134
2014	Non-supervisor	8	15	26	25	13	3	10	43	27	574
2011	Supervisor	14	27	35	17	4	1	3	22	42	159
2011	Non-supervisor	11	18	26	20	12	3	10	37	33	568
2008	Supervisor	11	27	35	17	6	1	3	24	40	142
2008	Non-supervisor	9	18	30	20	14	3	8	37	30	497

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	24	41	20	6	1	0	26	33	152
2019	Non-supervisor	9	12	30	27	19	1	3	47	22	658
2018	Supervisor	9	20	41	24	5	0	1	30	29	129
2018	Non-supervisor	10	14	32	24	16	2	2	43	25	559
2017	Supervisor	4	19	31	33	13	1	0	46	23	136
2017	Non-supervisor	9	16	27	27	14	2	3	44	27	536
2014	Supervisor	3	17	41	31	8	0	0	39	20	134
2014	Non-supervisor	7	14	28	29	17	1	4	48	22	571
2011	Supervisor	7	18	50	18	5	0	2	24	25	159
2011	Non-supervisor	7	14	31	28	13	1	6	44	23	566
2008	Supervisor	9	17	44	21	7	0	1	29	26	142
2008	Non-supervisor	5	14	33	24	18	1	4	45	20	495

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	26	32	20	6	1	2	27	41	153
2019	Non-supervisor	14	17	29	20	15	2	3	37	33	662
2018	Supervisor	16	35	27	13	8	0	1	21	51	131
2018	Non-supervisor	17	21	28	15	15	2	2	31	39	562
2017	Supervisor	23	22	29	19	5	1	2	24	46	136
2017	Non-supervisor	17	22	27	16	13	2	4	30	41	536
2014	Supervisor	21	28	35	13	3	0	0	16	49	134
2014	Non-supervisor	14	19	30	20	13	1	4	34	34	573
2011	Supervisor	21	29	33	9	6	0	1	16	51	159
2011	Non-supervisor	14	19	28	18	12	2	6	33	36	566
2008	Supervisor	22	27	29	13	6	0	2	19	51	142
2008	Non-supervisor	9	20	28	21	15	2	5	38	32	496

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	26	32	13	5	1	1	19	48	152
2019	Non-supervisor	18	19	24	20	11	4	3	34	40	661
2018	Supervisor	10	31	36	12	11	0	1	23	41	129
2018	Non-supervisor	16	22	26	18	11	5	2	31	41	559
2017	Supervisor	12	24	32	22	8	1	1	30	37	136
2017	Non-supervisor	15	20	26	17	13	5	4	33	39	539
2014	Supervisor	13	22	34	22	8	1	1	30	36	133
2014	Non-supervisor	13	19	25	21	13	3	6	38	35	575
2011	Supervisor	11	21	35	24	7	0	2	32	33	156
2011	Non-supervisor	13	17	25	23	14	3	6	40	33	565
2008	Supervisor	20	30	19	20	9	0	3	30	51	142
2008	Non-supervisor	12	18	28	19	14	4	5	37	33	498

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	25	43	14	4	1	2	19	38	153
2019	Non-supervisor	11	16	29	24	14	3	3	40	29	660
2018	Supervisor	12	24	40	18	6	0	1	25	35	131
2018	Non-supervisor	13	16	31	20	11	5	3	34	32	560
2017	Supervisor	13	18	36	18	12	1	2	31	32	137
2017	Non-supervisor	10	19	32	18	12	4	5	33	32	540
2014	Supervisor	9	25	38	20	6	1	1	26	35	133
2014	Non-supervisor	8	16	33	21	13	2	7	38	26	574

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	26	38	17	7	0	0	24	37	154
2019	Non-supervisor	8	19	36	25	11	1	2	36	27	663

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	69	20	6	3	2	0	0	88	6	154
2019	Non-supervisor	70	15	6	3	2	0	3	89	4	662
2017	Supervisor	74	19	4	1	1	1	0	94	2	137
2017	Non-supervisor	73	17	3	2	2	0	3	92	4	544
2014	Supervisor	77	14	2	4	2	0	0	91	7	134
2014	Non-supervisor	73	16	3	3	3	0	3	91	6	574
2011	Supervisor	64	21	6	5	2	0	1	87	7	159
2011	Non-supervisor	69	17	4	3	3	0	4	89	7	568
2008	Supervisor	67	20	3	4	3	0	3	89	8	142
2008	Non-supervisor	71	12	4	3	2	1	7	89	6	504

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	43	17	4	2	3	2	76	7	154
2019	Non-supervisor	30	26	16	9	8	7	5	63	18	661
2018	Supervisor	30	44	13	5	1	4	2	79	7	128
2018	Non-supervisor	23	29	21	11	5	7	4	59	18	562
2017	Supervisor	37	39	9	7	2	3	4	81	10	137
2017	Non-supervisor	27	31	14	11	5	8	4	66	17	542
2014	Supervisor	37	40	9	11	1	1	2	79	12	134
2014	Non-supervisor	31	33	17	8	5	3	3	68	14	575

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	30	3	7	2	0	88	9	153
2019	Non-supervisor	45	28	9	9	7	1	75	16	662
2018	Supervisor	61	29	4	4	1	0	91	5	127
2018	Non-supervisor	45	28	10	9	6	1	74	15	563
2017	Supervisor	60	29	3	3	5	0	89	8	137
2017	Non-supervisor	43	31	9	9	6	2	76	15	544
2014	Supervisor	65	24	4	6	0	0	89	6	134
2014	Non-supervisor	48	29	11	7	4	1	78	11	575

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	31	3	7	2	0	88	9	152
2019	Non-supervisor	54	29	7	6	3	1	84	9	661
2018	Supervisor	59	35	5	1	1	0	93	1	128
2018	Non-supervisor	53	35	7	3	1	0	88	4	561
2017	Supervisor	52	38	4	4	2	0	90	6	135
2017	Non-supervisor	49	36	8	4	3	0	86	7	542
2014	Supervisor	46	42	4	8	0	0	89	8	134
2014	Non-supervisor	47	38	8	6	2	0	85	8	574

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	43	7	4	1	0	0	87	6	153
2019	Non-supervisor	45	31	14	5	3	1	0	77	9	663
2018	Supervisor	48	43	6	2	0	1	0	92	2	128
2018	Non-supervisor	41	38	11	5	2	2	1	81	7	562

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	28	10	2	1	0	1	87	3	154
2019	Non-supervisor	35	25	20	6	4	2	9	67	11	664

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	38	8	10	5	1	0	77	15	153
2019	Non-supervisor	40	30	13	8	7	1	1	71	16	661
2018	Supervisor	36	41	14	3	5	0	0	77	8	130
2018	Non-supervisor	37	37	12	7	6	1	0	75	13	558
2017	Supervisor	41	36	8	7	4	1	3	79	12	137
2017	Non-supervisor	38	38	11	8	4	0	1	77	12	543
2014	Supervisor	39	34	9	10	5	2	2	75	16	134
2014	Non-supervisor	35	35	13	9	6	0	1	71	15	575
2011	Supervisor	31	35	12	12	8	0	1	67	21	158
2011	Non-supervisor	34	32	15	10	7	0	1	68	17	571
2008	Supervisor	37	35	13	9	5	1	0	72	14	142
2008	Non-supervisor	35	29	14	10	10	1	1	66	20	502

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	26	11	10	2	2	0	76	13	153
2019	Non-supervisor	50	26	14	4	4	2	0	78	8	662
2018	Supervisor	46	38	8	5	3	1	0	84	8	130
2018	Non-supervisor	49	31	11	5	3	1	0	81	8	557
2017	Supervisor	54	24	10	4	3	3	2	83	7	137
2017	Non-supervisor	46	33	9	6	3	3	0	81	10	543
2014	Supervisor	50	32	8	5	1	2	2	84	7	134
2014	Non-supervisor	46	30	12	6	4	2	1	78	9	575
2011	Supervisor	34	37	9	10	7	1	1	73	18	159
2011	Non-supervisor	40	32	14	6	4	2	1	74	11	570
2008	Supervisor	47	24	10	9	6	2	1	74	16	142
2008	Non-supervisor	42	27	15	4	7	4	1	72	12	503

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	35	8	8	2	1	0	81	10	151
2019	Non-supervisor	46	32	10	6	4	1	1	79	11	658
2018	Supervisor	43	39	8	6	4	0	0	82	10	130
2018	Non-supervisor	46	35	8	7	3	1	1	82	10	555
2017	Supervisor	51	33	5	6	3	0	2	85	9	137
2017	Non-supervisor	43	36	9	7	3	1	0	80	10	542
2014	Supervisor	45	32	9	10	3	1	1	78	13	133
2014	Non-supervisor	43	32	12	8	4	0	0	76	12	575
2011	Supervisor	31	44	5	12	8	0	0	75	20	159
2011	Non-supervisor	38	34	11	11	5	1	1	73	16	568
2008	Supervisor	46	28	10	9	5	1	0	75	15	142
2008	Non-supervisor	38	33	11	8	8	1	1	73	16	503

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	81	11	6	2	1	0	0	91	3	153
2019	Non-supervisor	81	10	3	2	2	1	3	94	3	658
2017	Supervisor	85	8	2	2	1	0	1	95	3	137
2017	Non-supervisor	80	13	2	1	1	0	2	95	3	538
2014	Supervisor	87	4	2	2	3	0	1	92	5	134
2014	Non-supervisor	77	13	4	2	1	1	3	93	3	575
2011	Supervisor	76	17	1	3	3	0	1	94	5	159
2011	Non-supervisor	77	11	5	1	2	0	4	91	4	569
2008	Supervisor	79	13	3	2	1	0	2	94	3	141
2008	Non-supervisor	82	8	3	2	2	0	4	94	3	499

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	61	24	8	3	1	1	2	87	4	153
2019	Non-supervisor	59	21	9	3	4	2	3	83	7	662
2017	Supervisor	60	22	10	2	2	2	2	85	4	137
2017	Non-supervisor	56	26	6	3	2	4	3	89	5	542
2014	Supervisor	56	19	6	8	3	3	6	82	12	134
2014	Non-supervisor	50	23	8	5	4	3	6	80	10	574
2011	Supervisor	38	28	9	5	6	2	13	77	12	159
2011	Non-supervisor	46	29	8	6	5	2	4	80	12	567

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	25	12	3	2	1	0	82	5	155
2019	Non-supervisor	60	20	10	3	5	1	0	81	9	661
2018	Supervisor	58	27	7	3	3	2	0	86	7	130
2018	Non-supervisor	55	24	9	7	4	1	0	81	11	555
2017	Supervisor	57	24	5	6	4	3	1	84	10	137
2017	Non-supervisor	57	24	9	5	3	2	0	83	8	544

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	33	8	9	1	1	0	82	10	155
2019	Non-supervisor	52	29	9	4	6	0	0	81	10	662
2018	Supervisor	49	35	6	4	5	0	0	84	10	129
2018	Non-supervisor	51	27	9	7	5	1	0	78	12	555
2017	Supervisor	56	23	8	6	5	0	2	81	11	136
2017	Non-supervisor	53	27	9	6	4	0	0	80	10	543
2014	Supervisor	47	32	9	8	2	1	1	80	11	134
2014	Non-supervisor	50	29	10	6	5	1	0	79	11	575

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	49	13	13	1	1	2	73	14	155

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	44	18	8	3	3	0	70	11	153
2019	Non-supervisor	29	29	18	8	7	9	1	64	16	664
2018	Supervisor	32	35	13	12	6	1	1	69	19	131
2018	Non-supervisor	28	29	19	8	7	9	0	63	16	562
2017	Supervisor	35	34	13	7	8	3	0	71	16	137
2017	Non-supervisor	28	35	16	9	5	8	0	68	15	543
2014	Supervisor	27	37	16	13	5	2	0	65	19	134
2014	Non-supervisor	25	33	17	9	4	11	0	65	15	575
2011	Supervisor	25	33	19	8	11	3	0	61	20	159
2011	Non-supervisor	17	30	22	9	11	8	1	52	23	567

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	43	13	15	3	2	0	68	19	153
2019	Non-supervisor	27	30	19	13	7	4	0	59	21	662
2018	Supervisor	31	33	17	13	5	1	1	65	18	131
2018	Non-supervisor	26	30	19	13	10	2	0	57	23	564
2017	Supervisor	29	34	14	15	7	1	0	63	22	137
2017	Non-supervisor	22	34	15	18	8	3	0	58	26	542
2014	Supervisor	21	33	14	19	10	3	0	56	30	133
2014	Non-supervisor	21	31	20	15	8	5	1	55	24	575
2011	Supervisor	20	39	17	12	9	1	1	60	22	157
2011	Non-supervisor	15	29	22	12	15	5	1	47	29	565
2008	Supervisor	28	28	23	12	8	2	0	56	21	142
2008	Non-supervisor	22	30	21	11	10	6	1	55	22	501

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	36	20	21	7	1	0	53	27	151
2019	Non-supervisor	20	28	21	15	7	8	0	53	24	658
2018	Supervisor	19	38	20	11	8	4	1	60	19	131
2018	Non-supervisor	18	28	22	15	10	7	0	50	27	560
2017	Supervisor	20	37	17	17	8	1	0	58	25	137
2017	Non-supervisor	15	31	17	19	10	8	0	50	32	542
2014	Supervisor	10	29	23	22	13	3	0	40	36	134
2014	Non-supervisor	15	26	22	18	10	8	0	45	31	573
2011	Supervisor	12	35	25	17	8	4	0	49	26	157
2011	Non-supervisor	9	30	21	19	12	9	0	43	34	568
2008	Supervisor	17	31	21	18	11	3	0	49	29	142
2008	Non-supervisor	14	26	21	18	9	12	0	45	30	502

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	31	22	25	11	0	0	42	36	153
2019	Non-supervisor	20	29	19	18	11	3	0	50	30	660
2018	Supervisor	15	43	12	20	8	1	1	58	29	130
2018	Non-supervisor	17	31	16	19	13	4	0	50	33	562
2017	Supervisor	17	42	13	20	6	2	0	61	26	137
2017	Non-supervisor	15	35	16	19	10	5	0	52	31	542
2014	Supervisor	16	30	22	19	11	2	0	48	30	133
2014	Non-supervisor	15	30	19	18	12	5	1	49	31	574
2011	Supervisor	14	50	15	13	8	1	0	64	21	158
2011	Non-supervisor	11	33	18	19	14	4	0	46	34	569
2008	Supervisor	24	39	10	17	7	3	0	65	25	142
2008	Non-supervisor	15	35	16	20	11	4	0	52	32	502

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	31	16	6	1	3	1	76	7	155
2019	Non-supervisor	46	19	11	5	5	13	3	76	11	662

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	52	12	12	3	0	0	73	15	155
2019	Non-supervisor	26	43	18	9	3	1	0	70	12	663
2018	Supervisor	30	43	14	11	1	0	0	73	13	131
2018	Non-supervisor	24	45	14	10	5	2	0	71	15	559
2017	Supervisor	35	45	10	8	2	1	0	80	10	136
2017	Non-supervisor	26	44	15	8	5	2	0	72	14	541
2014	Supervisor	28	42	13	13	3	0	0	70	17	134
2014	Non-supervisor	26	41	17	8	5	2	0	69	14	574
2011	Supervisor	27	52	14	5	2	0	0	79	7	155
2011	Non-supervisor	25	37	18	11	7	2	1	64	18	569

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	30	20	33	10	0	0	38	42	153
2019	Non-supervisor	16	32	18	20	11	2	0	49	32	662

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	39	7	4	0	1	1	89	4	154
2019	Non-supervisor	36	37	15	5	5	1	1	75	10	659
2018	Supervisor	58	33	4	2	1	1	0	92	3	131
2018	Non-supervisor	37	38	11	8	4	2	0	77	12	560
2017	Supervisor	58	29	5	2	4	1	0	89	7	137
2017	Non-supervisor	39	36	13	6	3	2	0	78	9	542
2014	Supervisor	53	33	6	4	3	1	0	87	7	134
2014	Non-supervisor	35	38	12	7	4	4	1	76	12	573
2011	Supervisor	40	34	15	5	3	3	0	76	9	157
2011	Non-supervisor	32	35	10	11	7	4	1	71	18	568
2008	Supervisor	54	31	7	3	2	3	1	88	5	142
2008	Non-supervisor	38	34	12	6	5	4	1	75	12	503

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	56	11	4	1	1	84	5	154
2019	Non-supervisor	34	33	19	8	5	1	68	13	660
2018	Supervisor	42	36	16	4	3	0	78	6	129
2018	Non-supervisor	33	35	18	7	4	2	70	11	562

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	29	18	14	6	4	5	57	23	154
2019	Non-supervisor	19	25	19	15	12	7	3	49	30	662
2018	Supervisor	27	39	8	9	8	5	4	72	19	130
2018	Non-supervisor	19	25	17	16	11	10	3	50	31	560
2017	Supervisor	29	31	11	8	10	4	7	68	20	137
2017	Non-supervisor	21	27	17	13	9	11	2	55	26	542
2014	Supervisor	17	30	14	11	12	6	10	55	28	134
2014	Non-supervisor	16	23	15	15	14	12	5	47	35	572
2011	Supervisor	19	21	19	14	11	10	6	47	31	158
2011	Non-supervisor	12	18	19	15	17	13	6	37	39	569

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	39	19	17	7	2	1	55	25	155
2019	Non-supervisor	21	28	21	13	11	5	1	52	25	661
2018	Supervisor	27	39	12	10	10	1	0	67	20	131
2018	Non-supervisor	20	30	18	15	12	4	1	53	29	562
2017	Supervisor	29	43	9	9	5	3	2	76	15	136
2017	Non-supervisor	21	29	21	14	10	5	0	52	25	542
2014	Supervisor	20	42	15	15	5	2	1	63	21	134
2014	Non-supervisor	19	26	20	14	14	5	2	49	30	572
2011	Supervisor	15	37	14	21	12	1	1	53	33	158
2011	Non-supervisor	15	26	18	16	20	3	2	43	38	569
2008	Supervisor	24	34	20	17	5	0	0	58	22	142
2008	Non-supervisor	17	26	18	17	16	5	2	46	35	501

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	33	16	17	12	0	4	53	30	155
2019	Non-supervisor	20	24	18	14	17	4	3	47	34	664
2018	Supervisor	24	29	14	12	15	4	3	57	28	131
2018	Non-supervisor	17	23	15	16	20	4	4	44	39	562
2017	Supervisor	21	29	12	18	11	3	6	56	32	136
2017	Non-supervisor	15	22	18	17	22	3	3	39	42	544
2014	Supervisor	19	29	13	17	17	2	3	50	36	134
2014	Non-supervisor	12	21	16	19	24	4	4	36	47	572
2011	Supervisor	14	25	16	25	19	0	1	39	45	158
2011	Non-supervisor	10	19	16	19	30	2	6	31	52	568
2008	Supervisor	16	34	8	16	21	1	4	52	39	142
2008	Non-supervisor	12	23	16	19	22	5	4	38	44	503

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	25	12	4	1	0	4	82	5	154
2019	Non-supervisor	53	20	14	3	3	1	5	79	6	659

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	63	10	8	5	4	1	11	81	10	154
2019	Non-supervisor	56	14	6	3	5	4	12	83	10	660

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	24	16	3	4	1	3	77	7	154
2019	Non-supervisor	43	24	15	6	5	3	5	72	12	661

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	20	23	7	5	5	3	62	13	154
2019	Non-supervisor	41	20	15	8	7	3	6	67	17	656

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	15	18	9	9	3	4	62	19	152
2019	Non-supervisor	41	16	15	9	11	4	4	62	22	662

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	67	12	12	4	0	0	4	83	5	153
2019	Non-supervisor	66	14	8	3	1	3	5	87	5	661

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	83	9	4	0	1	1	2	95	1	152
2019	Non-supervisor	70	9	5	3	4	6	4	87	7	656

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	88	6	1	1	1	0	4	98	1	152
2019	Non-supervisor	73	7	5	1	2	3	10	92	3	661

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	55	17	4	1	1	0	77	5	155
2019	Non-supervisor	20	39	20	10	5	4	1	62	16	660
2018	Supervisor	35	42	14	5	3	2	0	78	7	131
2018	Non-supervisor	19	38	20	11	7	3	1	60	19	560
2017	Supervisor	37	41	11	7	3	2	1	80	9	136
2017	Non-supervisor	20	35	22	11	6	5	0	59	18	543

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	47	14	0	1	1	0	85	1	151
2019	Non-supervisor	33	38	14	7	5	3	1	74	12	661
2018	Supervisor	42	45	9	4	1	0	0	87	5	130
2018	Non-supervisor	41	36	13	6	2	2	0	78	8	557
2017	Supervisor	47	43	3	6	0	1	0	91	6	137
2017	Non-supervisor	38	39	12	5	3	3	0	79	8	544
2014	Supervisor	51	40	4	4	1	1	0	91	5	134
2014	Non-supervisor	42	34	12	7	3	3	0	78	10	571
2011	Supervisor	34	45	15	2	4	0	0	80	6	158
2011	Non-supervisor	28	39	14	9	7	3	0	70	16	569

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	42	11	4	1	2	0	85	4	154
2019	Non-supervisor	40	32	16	4	3	4	1	76	8	658
2018	Supervisor	45	41	6	4	1	2	1	89	5	131
2018	Non-supervisor	40	35	15	4	2	4	0	78	7	557
2017	Supervisor	51	35	9	2	2	1	1	87	4	134
2017	Non-supervisor	38	33	15	3	4	7	0	76	7	542
2014	Supervisor	53	33	8	4	0	2	0	88	4	134
2014	Non-supervisor	41	34	12	4	4	5	0	80	8	572

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	45	4	2	3	0	91	5	154
2019	Non-supervisor	49	33	8	6	4	1	82	10	661
2018	Supervisor	48	41	5	4	3	0	88	7	129
2018	Non-supervisor	51	31	9	6	3	0	82	9	560
2017	Supervisor	50	35	5	10	1	0	85	10	137
2017	Non-supervisor	47	37	8	4	3	0	84	8	542
2014	Supervisor	62	29	1	6	1	0	91	7	134
2014	Non-supervisor	48	36	8	5	3	0	85	7	572
2011	Supervisor	40	44	10	3	4	0	84	6	157
2011	Non-supervisor	35	37	12	9	5	1	73	14	569
2008	Supervisor	47	36	8	6	2	1	84	8	142
2008	Non-supervisor	38	37	11	8	5	1	76	13	504

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	33	19	6	4	1	70	10	155
2019	Non-supervisor	37	32	14	8	7	1	70	15	660
2018	Supervisor	39	38	14	6	3	0	77	10	130
2018	Non-supervisor	36	32	14	9	7	1	69	17	559
2017	Supervisor	44	30	17	8	2	1	73	10	137
2017	Non-supervisor	36	31	18	8	5	1	68	14	543
2014	Supervisor	34	41	9	12	4	0	75	16	134
2014	Non-supervisor	32	34	16	11	5	1	67	17	572
2011	Supervisor	25	38	21	9	5	1	64	15	158
2011	Non-supervisor	24	34	21	13	7	1	58	20	568

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	37	14	12	2	0	72	14	153
2019	Non-supervisor	34	35	15	9	6	1	69	16	656
2018	Supervisor	38	40	12	6	4	1	78	10	131
2018	Non-supervisor	37	35	13	9	6	0	72	15	557
2017	Supervisor	43	33	11	10	2	1	77	12	137
2017	Non-supervisor	37	36	14	7	5	1	74	13	540
2014	Supervisor	33	42	7	13	4	0	76	17	134
2014	Non-supervisor	33	36	15	12	5	0	69	17	571
2011	Supervisor	27	41	17	11	4	0	68	15	158
2011	Non-supervisor	25	39	17	12	6	1	64	19	570
2008	Supervisor	33	40	15	7	4	1	74	11	142
2008	Non-supervisor	33	37	13	11	5	1	71	16	504

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	33	25	20	12	6	3	1	61	19	154
2019	Non-supervisor	34	22	20	9	10	4	1	59	20	662
2018	Supervisor	31	31	19	13	3	2	0	64	17	130
2018	Non-supervisor	35	24	16	11	8	5	1	63	21	560
2017	Supervisor	37	30	15	12	5	2	0	68	16	137
2017	Non-supervisor	31	30	18	9	7	4	1	64	17	542
2014	Supervisor	36	24	14	13	9	4	1	62	23	134
2014	Non-supervisor	31	24	19	13	8	5	0	58	22	571
2011	Supervisor	28	30	18	12	10	1	1	59	23	156
2011	Non-supervisor	25	28	18	11	11	5	1	56	24	569
2008	Supervisor	30	34	13	11	6	4	2	68	18	142
2008	Non-supervisor	29	24	16	12	10	5	4	59	23	503

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	32	30	38	155
2019	Non-supervisor	25	35	39	665
2018	Supervisor	32	25	43	131
2018	Non-supervisor	27	37	35	568
2017	Supervisor	28	33	40	137
2017	Non-supervisor	22	42	36	544
2014	Supervisor	27	31	42	134
2014	Non-supervisor	25	40	35	572
2011	Supervisor	44	29	27	158
2011	Non-supervisor	29	35	36	569

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	7	24	53	5	3	8	51
2019	Non-supervisor	12	30	30	5	13	11	169
2018	Supervisor	4	33	40	0	14	8	43
2018	Non-supervisor	17	23	35	8	13	5	158
2017	Supervisor	15	20	47	3	0	14	38
2017	Non-supervisor	18	13	44	6	14	5	124
2014	Supervisor	20	11	38	16	9999	14	38
2014	Non-supervisor	18	17	41	6	9999	19	144
2011	Supervisor	22	16	54	3	9999	5	69
2011	Non-supervisor	17	14	47	10	9999	12	164

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	31	7	4	1	0	11	86	6	153
2019	Non-supervisor	26	42	12	11	3	1	4	72	15	662

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	25	6	0	0	1	10	93	0	152
2019	Non-supervisor	45	24	14	3	2	7	5	79	6	661

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	155
2019	Non-supervisor	12	88	663
2018	Supervisor	16	84	131
2018	Non-supervisor	12	88	562

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	53	47	12
2019	Non-supervisor	50	50	77
2018	Supervisor	40	60	20
2018	Non-supervisor	44	56	66

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	56	44	12
2019	Non-supervisor	62	38	77
2018	Supervisor	49	51	20
2018	Non-supervisor	55	45	66

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	12
2019	Non-supervisor	100	77
2018	Supervisor	100	20
2018	Non-supervisor	100	66

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	11	89	77
2018	Supervisor	0	100	20
2018	Non-supervisor	11	89	66

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	49	51	12
2019	Non-supervisor	39	61	77
2018	Supervisor	36	64	20
2018	Non-supervisor	53	47	66

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	48	52	12
2019	Non-supervisor	48	52	77
2018	Supervisor	53	47	20
2018	Non-supervisor	60	40	66

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	40	60	12
2019	Non-supervisor	32	68	77
2018	Supervisor	26	74	20
2018	Non-supervisor	26	74	66

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	59	41	12
2019	Non-supervisor	47	53	77
2018	Supervisor	39	61	20
2018	Non-supervisor	50	50	66

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	42	58	12
2019	Non-supervisor	28	72	76
2018	Supervisor	34	66	20
2018	Non-supervisor	24	76	66

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	7	93	76

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	155
2019	Non-supervisor	14	86	662

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	30	18	9	3	20	3	61	15	155
2019	Non-supervisor	14	15	21	6	5	31	8	48	18	662
2018	Supervisor	26	36	14	4	5	12	2	73	11	126
2018	Non-supervisor	19	16	21	4	4	31	5	54	13	563
2017	Supervisor	27	26	11	5	7	18	6	70	16	137
2017	Non-supervisor	17	17	19	6	5	29	8	54	17	544
2014	Supervisor	27	28	11	6	5	21	3	72	14	134
2014	Non-supervisor	13	15	19	7	5	33	8	48	19	572

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	40	14	4	2	1	0	80	6	155
2019	Non-supervisor	30	29	18	5	7	10	1	67	13	661
2018	Supervisor	36	39	11	6	2	5	1	80	9	127
2018	Non-supervisor	32	29	21	5	2	12	1	69	8	561
2017	Supervisor	42	35	11	4	4	4	0	80	8	136
2017	Non-supervisor	28	33	17	5	4	12	1	70	11	539
2014	Supervisor	36	33	10	7	3	10	1	78	11	134
2014	Non-supervisor	22	28	21	6	3	18	2	62	12	572
2011	Supervisor	33	39	16	5	2	4	0	75	8	157
2011	Non-supervisor	28	35	19	7	4	7	0	67	12	564

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	155
2019	Non-supervisor	8	92	659
2018	Supervisor	4	96	128
2018	Non-supervisor	7	93	562

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	155
2019	Non-supervisor	11	89	658

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	24	21	4	1	26	1	64	7	153
2019	Non-supervisor	14	16	23	4	5	31	8	50	14	661
2018	Supervisor	31	30	11	4	2	19	4	79	7	130
2018	Non-supervisor	19	15	23	4	3	33	4	53	11	560
2017	Supervisor	29	22	15	1	3	24	6	73	6	137
2017	Non-supervisor	18	16	19	4	2	34	7	57	11	543
2014	Supervisor	32	24	13	2	4	21	5	75	8	134
2014	Non-supervisor	16	13	19	4	2	38	8	55	10	569

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	37	16	3	1	4	1	79	4	155
2019	Non-supervisor	31	31	17	4	5	11	2	71	9	660
2018	Supervisor	43	35	8	4	2	7	1	85	6	131
2018	Non-supervisor	32	28	21	4	2	12	1	69	8	562
2017	Supervisor	44	34	9	2	2	7	1	85	5	137
2017	Non-supervisor	31	32	14	4	3	15	2	75	8	542
2014	Supervisor	45	28	11	3	3	10	1	82	6	134
2014	Non-supervisor	28	25	19	3	2	20	1	68	7	570
2011	Supervisor	40	39	15	2	0	5	1	83	2	156
2011	Non-supervisor	31	34	18	4	3	9	1	72	8	569

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	25	25	22	14	0	1	38	36	155
2019	Non-supervisor	20	27	21	13	17	0	1	48	31	661
2018	Supervisor	11	25	29	20	14	0	1	36	34	130
2018	Non-supervisor	21	21	22	16	18	1	2	43	35	564
2017	Supervisor	15	27	22	16	19	0	1	43	35	136
2017	Non-supervisor	17	23	20	14	23	1	2	41	38	543

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	18	32	25	15	0	1	28	40	155
2019	Non-supervisor	17	26	25	16	15	0	0	44	31	660
2018	Supervisor	5	18	35	27	15	0	0	23	42	130
2018	Non-supervisor	17	23	28	17	14	1	1	40	31	563
2017	Supervisor	10	25	30	19	16	1	0	35	36	136
2017	Non-supervisor	16	23	26	16	17	1	2	40	33	543

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	25	33	17	9	0	1	40	26	154
2019	Non-supervisor	26	29	20	13	10	1	2	56	23	658
2018	Supervisor	11	33	31	15	10	0	0	43	25	129
2018	Non-supervisor	24	25	26	12	9	1	1	51	22	564
2017	Supervisor	20	31	26	14	8	1	0	51	23	136
2017	Non-supervisor	22	31	20	11	13	0	3	55	24	543

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	5	23	27	26	18	0	1	28	44	153
2019	Non-supervisor	19	25	23	16	13	2	1	46	30	661
2018	Supervisor	6	19	27	26	22	0	0	25	48	130
2018	Non-supervisor	19	23	24	17	14	1	1	43	32	560
2017	Supervisor	10	20	27	25	18	0	0	30	43	134
2017	Non-supervisor	15	20	25	16	21	2	1	36	38	544

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	31	25	10	6	0	4	58	16	153
2019	Non-supervisor	48	21	11	6	8	1	6	74	15	660
2018	Supervisor	29	23	24	14	7	0	3	54	21	130
2018	Non-supervisor	45	18	12	6	8	1	10	72	15	564
2017	Supervisor	31	26	21	12	6	1	3	59	19	136
2017	Non-supervisor	41	21	13	5	7	1	12	71	15	541

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	19	35	12	9	0	1	44	21	155
2019	Non-supervisor	32	30	16	10	10	1	2	63	21	659
2018	Supervisor	23	21	32	15	9	0	0	44	24	131
2018	Non-supervisor	34	22	21	9	12	1	2	57	21	561
2017	Supervisor	25	26	29	14	4	1	1	52	19	135
2017	Non-supervisor	29	26	21	13	8	1	3	57	22	540

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	40	23	9	4	0	1	64	13	154
2019	Non-supervisor	31	30	20	11	5	1	2	63	16	662
2018	Supervisor	22	35	27	8	7	1	0	57	15	130
2018	Non-supervisor	30	33	19	9	5	1	2	65	15	563
2017	Supervisor	29	35	19	11	5	1	1	65	16	135
2017	Non-supervisor	27	30	21	11	6	1	3	59	18	540

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	32	30	16	12	0	0	43	27	154
2019	Non-supervisor	29	29	20	11	8	2	1	59	20	659
2018	Supervisor	9	32	32	20	7	0	0	41	27	130
2018	Non-supervisor	27	29	22	11	9	1	1	57	21	563
2017	Supervisor	18	23	29	20	9	1	0	41	30	135
2017	Non-supervisor	23	33	20	14	7	0	3	58	22	540

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	29	24	14	6	0	1	56	20	154
2019	Non-supervisor	38	25	18	11	6	1	2	65	17	659
2018	Supervisor	24	30	28	13	6	0	0	54	19	130
2018	Non-supervisor	34	29	21	8	5	1	2	65	14	563
2017	Supervisor	29	30	25	9	5	1	1	60	14	135
2017	Non-supervisor	32	30	20	9	5	2	2	65	15	541

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	29	21	7	4	1	2	67	11	155
2019	Non-supervisor	38	25	13	11	10	1	2	65	21	658

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	29	20	13	5	0	1	61	18	153
2019	Non-supervisor	36	29	19	6	6	1	2	68	12	657
2018	Supervisor	24	32	21	20	3	0	0	56	24	128
2018	Non-supervisor	35	26	22	8	6	1	1	63	14	558
2017	Supervisor	25	30	20	19	5	1	1	55	25	134
2017	Non-supervisor	33	31	21	9	4	1	3	66	13	536

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	24	11	6	1	0	1	81	7	151
2019	Non-supervisor	46	23	14	6	7	1	2	72	14	660
2018	Supervisor	58	30	6	2	3	0	0	88	6	130
2018	Non-supervisor	49	24	13	5	6	1	2	76	11	557
2017	Supervisor	66	22	7	1	2	0	2	89	3	137
2017	Non-supervisor	51	26	14	5	3	0	2	78	8	542

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	79	10	5	1	1	0	5	93	2	153
2019	Non-supervisor	68	13	6	2	3	1	7	88	6	658
2018	Supervisor	77	18	2	1	1	0	2	96	2	130
2018	Non-supervisor	66	16	6	2	3	1	6	88	6	559

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	77	10	6	1	2	0	3	91	3	153
2019	Non-supervisor	70	13	5	3	4	1	3	87	8	658
2018	Supervisor	77	10	6	4	1	0	2	88	5	128
2018	Non-supervisor	71	12	5	2	3	2	5	89	5	562
2017	Supervisor	81	12	3	2	0	1	2	95	2	136
2017	Non-supervisor	71	12	6	3	4	0	4	87	7	541

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	24	10	6	1	0	1	83	7	153
2019	Non-supervisor	56	29	7	3	2	1	3	88	5	656
2018	Supervisor	51	29	17	2	0	0	1	81	2	130
2018	Non-supervisor	58	23	10	2	3	1	3	85	5	560
2017	Supervisor	55	31	12	2	0	0	1	87	2	137
2017	Non-supervisor	56	25	9	4	3	0	3	83	7	542

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	24	11	4	2	0	1	83	6	152
2019	Non-supervisor	60	18	8	5	6	1	2	80	11	653
2018	Supervisor	53	26	15	6	2	0	0	78	7	129
2018	Non-supervisor	59	18	10	5	4	1	3	80	9	558
2017	Supervisor	64	22	5	7	1	1	1	87	8	137
2017	Non-supervisor	58	23	9	3	5	0	3	84	8	540

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	29	16	5	1	0	1	77	6	151
2019	Non-supervisor	61	7	3	0	1	1	27	95	1	652
2018	Supervisor	47	28	17	6	3	0	0	74	8	130
2018	Non-supervisor	56	8	2	1	0	1	31	95	2	552
2017	Supervisor	38	35	19	5	1	0	1	74	6	137
2017	Non-supervisor	57	8	3	1	2	0	29	92	3	542

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	77	15	4	3	1	0	1	93	3	152
2019	Non-supervisor	64	18	8	1	1	1	7	88	3	653
2018	Supervisor	63	20	12	1	2	0	1	84	3	130
2018	Non-supervisor	59	17	9	4	2	1	8	83	7	559
2017	Supervisor	63	21	10	1	1	0	3	87	3	137
2017	Non-supervisor	60	18	9	3	2	0	8	85	5	535

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	69	16	7	4	2	0	3	87	6	153
2019	Non-supervisor	48	16	14	7	10	1	4	67	18	658
2018	Supervisor	69	12	10	4	5	0	1	81	9	130
2018	Non-supervisor	48	15	13	7	11	1	6	67	19	560
2017	Supervisor	67	19	9	3	1	0	1	87	4	137
2017	Non-supervisor	48	19	10	6	11	1	5	71	18	543

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	27	10	2	1	0	1	86	3	151
2019	Non-supervisor	52	27	12	2	2	1	5	83	4	652
2018	Supervisor	58	28	11	1	2	0	1	86	3	130
2018	Non-supervisor	50	26	13	3	2	1	5	80	6	559
2017	Supervisor	54	31	11	1	1	0	2	87	2	136
2017	Non-supervisor	48	27	12	4	3	0	5	80	7	541

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	24	42	20	6	0	0	33	25	154
2019	Non-supervisor	15	30	35	12	7	1	0	45	19	661
2018	Supervisor	6	24	43	23	3	0	0	30	26	131
2018	Non-supervisor	15	29	34	15	6	1	0	45	21	566
2017	Supervisor	11	23	40	23	3	0	0	34	26	137
2017	Non-supervisor	12	28	40	12	7	0	1	40	20	541

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	21	42	19	6	0	0	25	33	153
2019	Non-supervisor	10	21	37	22	9	1	1	32	31	656
2018	Supervisor	9	30	32	24	5	0	0	29	39	129
2018	Non-supervisor	10	18	37	21	12	1	1	34	29	554
2017	Supervisor	8	27	42	17	5	1	0	22	36	137
2017	Non-supervisor	7	20	40	23	9	0	2	33	27	542

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	51	11	7	1	1	81	8	155
2019	Non-supervisor	27	37	19	9	4	4	67	13	659
2018	Supervisor	29	48	14	7	1	1	77	9	128
2018	Non-supervisor	24	36	20	9	6	5	63	16	567
2017	Supervisor	23	39	15	13	6	3	64	20	137
2017	Non-supervisor	16	37	18	12	8	8	59	22	542

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	45	16	16	5	1	63	20	155
2019	Non-supervisor	21	33	20	14	9	2	55	24	662
2018	Supervisor	25	40	20	10	4	2	66	14	129
2018	Non-supervisor	21	35	16	15	11	2	57	27	567
2017	Supervisor	23	44	13	12	6	2	68	19	136
2017	Non-supervisor	16	37	19	17	8	3	55	26	542

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	155
2019	Non-supervisor	17	83	661
2017	Supervisor	13	87	136
2017	Non-supervisor	20	80	543
2014	Supervisor	11	89	133
2014	Non-supervisor	15	85	568

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	94	6	18
2019	Non-supervisor	83	17	110
2017	Supervisor	73	27	17
2017	Non-supervisor	82	18	108
2014	Supervisor	92	8	13
2014	Non-supervisor	78	22	85

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	67	27	6	0	0	0	0	94	0	17
2019	Non-supervisor	49	38	3	6	2	3	0	90	8	92
2017	Supervisor	63	29	7	0	0	0	0	93	0	12
2017	Non-supervisor	58	32	4	3	1	0	1	91	5	90
2014	Supervisor	66	25	9	0	0	0	0	91	0	12
2014	Non-supervisor	52	33	3	7	5	0	0	85	12	67

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	26	32	17	14	1	0	11	89	155
2019	Non-supervisor	19	27	25	12	14	3	1	19	81	661
2018	Supervisor	15	30	30	9	13	2	1	15	85	131
2018	Non-supervisor	28	22	20	12	14	3	1	30	70	565
2017	Supervisor	20	22	29	11	15	3	0	21	79	137
2017	Non-supervisor	22	23	18	13	17	6	1	24	76	543

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	76	24	137
2019	Non-supervisor	69	31	512

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	19	81	136
2019	Non-supervisor	41	59	503
2018	Supervisor	30	70	107
2018	Non-supervisor	34	66	374

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	22	20	17	26	1	4	34	45	135
2019	Non-supervisor	14	21	17	21	18	2	8	38	43	504
2018	Supervisor	13	27	22	19	17	0	3	41	37	106
2018	Non-supervisor	10	24	17	18	20	2	9	38	43	378
2017	Supervisor	17	25	10	19	22	3	4	45	44	105
2017	Non-supervisor	9	23	15	17	23	3	10	37	46	385

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	3	11	16	23	40	3	4	15	68	135
2019	Non-supervisor	6	18	16	20	31	2	7	26	56	501
2018	Supervisor	4	14	20	17	42	0	3	19	61	107
2018	Non-supervisor	3	14	16	17	42	3	6	19	64	378
2017	Supervisor	5	9	8	17	58	1	3	14	78	105
2017	Non-supervisor	2	8	13	14	54	4	6	11	75	385

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	23	15	10	6	0	6	66	18	151
2019	Non-supervisor	37	18	13	9	11	2	10	62	23	654
2018	Supervisor	42	21	20	9	5	0	3	65	15	130
2018	Non-supervisor	39	15	15	9	9	2	11	62	21	563

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment