2019 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 112. What is your sexual orientation?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 42 43 5 8 2 0 0 85 10 584
2019 Gay or lesbian 34 43 12 9 2 0 0 77 11 38
2019 Prefer not to answer 33 38 9 15 5 0 0 71 20 152

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 67 20 4 6 3 0 1 87 8 586
2019 Gay or lesbian 70 11 5 11 3 0 0 81 14 38
2019 Prefer not to answer 63 24 7 4 1 0 1 89 4 153

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 41 34 7 11 7 0 0 75 18 583
2019 Gay or lesbian 42 25 6 25 3 0 0 67 28 38
2019 Prefer not to answer 29 32 10 13 15 0 0 62 28 153

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 35 36 10 14 4 0 1 72 18 581
2019 Gay or lesbian 18 45 17 16 3 0 0 63 19 38
2019 Prefer not to answer 30 39 8 14 8 0 1 70 22 150
2018 Heterosexual 34 41 8 14 2 0 0 75 17 513
2018 Gay or lesbian 36 46 7 12 0 0 0 81 12 36
2018 Prefer not to answer 18 49 10 13 10 1 1 68 22 120

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 46 34 11 6 1 1 0 81 8 581
2019 Gay or lesbian 28 40 17 15 0 0 0 68 15 38
2019 Prefer not to answer 35 39 10 10 7 0 0 73 17 148

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 43 29 12 9 6 1 0 73 16 586
2019 Gay or lesbian 33 36 17 14 0 0 0 69 14 37
2019 Prefer not to answer 36 34 11 14 4 0 1 71 17 152
2018 Heterosexual 45 30 11 9 5 0 1 75 14 510
2018 Gay or lesbian 41 31 12 8 6 0 3 74 14 36
2018 Prefer not to answer 32 34 18 6 9 1 1 67 15 118

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 46 35 11 5 4 0 0 81 9 584
2019 Gay or lesbian 39 42 7 5 6 0 0 81 12 38
2019 Prefer not to answer 37 39 13 8 3 0 1 77 10 152
2018 Heterosexual 49 36 7 6 2 0 0 85 7 510
2018 Gay or lesbian 40 44 5 5 6 0 0 84 11 36
2018 Prefer not to answer 36 36 18 2 7 0 0 72 10 120

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 29 37 12 13 9 0 0 66 22 585
2019 Gay or lesbian 19 32 7 27 12 2 0 53 40 38
2019 Prefer not to answer 21 34 16 15 12 1 0 56 28 151
2018 Heterosexual 30 34 16 11 10 0 0 63 21 509
2018 Gay or lesbian 25 40 7 16 12 0 0 65 28 36
2018 Prefer not to answer 18 30 18 14 17 2 1 49 32 121

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 41 37 11 7 4 1 0 78 11 584
2019 Gay or lesbian 24 34 14 19 9 0 0 58 28 38
2019 Prefer not to answer 32 45 7 10 6 0 0 77 16 150
2018 Heterosexual 39 39 9 8 4 0 0 79 13 508
2018 Gay or lesbian 23 55 16 0 5 0 0 79 5 36
2018 Prefer not to answer 27 38 19 9 6 1 0 66 15 121

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 57 31 6 4 2 0 0 88 6 583
2019 Gay or lesbian 46 41 4 9 0 0 0 87 9 37
2019 Prefer not to answer 54 28 10 5 3 0 0 82 8 149
2018 Heterosexual 59 31 6 2 1 1 0 91 3 508
2018 Gay or lesbian 44 50 6 0 0 0 0 94 0 36
2018 Prefer not to answer 50 37 3 3 5 2 0 89 8 119

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 37 31 12 11 8 0 0 69 19 587
2019 Gay or lesbian 25 35 19 9 12 0 0 60 21 38
2019 Prefer not to answer 26 36 15 14 10 0 0 61 24 151
2018 Heterosexual 38 30 13 9 9 0 0 69 18 511
2018 Gay or lesbian 28 30 17 10 12 3 0 59 23 36
2018 Prefer not to answer 29 36 14 9 12 0 0 65 21 121

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 59 29 7 3 2 0 0 88 5 584
2019 Gay or lesbian 60 22 13 5 0 0 0 82 5 38
2019 Prefer not to answer 51 37 8 3 0 0 0 89 3 150
2018 Heterosexual 65 26 7 2 0 0 0 91 2 506
2018 Gay or lesbian 51 39 10 0 0 0 0 90 0 34
2018 Prefer not to answer 56 31 10 1 2 0 0 87 3 118

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 34 37 15 9 5 1 0 71 14 585
2019 Gay or lesbian 13 57 14 8 8 0 0 70 17 38
2019 Prefer not to answer 24 34 17 13 11 0 2 59 24 151
2018 Heterosexual 33 34 16 9 7 0 1 68 16 507
2018 Gay or lesbian 29 48 8 5 10 0 0 77 14 35
2018 Prefer not to answer 25 40 15 11 9 0 0 64 20 119

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 37 32 16 9 5 0 1 69 14 586
2019 Gay or lesbian 33 33 17 11 7 0 0 66 17 38
2019 Prefer not to answer 27 32 23 8 9 1 1 59 17 151
2018 Heterosexual 38 33 14 9 5 0 0 71 15 507
2018 Gay or lesbian 25 49 9 10 7 0 0 74 17 36
2018 Prefer not to answer 27 39 15 10 8 0 2 67 18 121

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 33 40 11 11 5 0 0 73 16 581
2019 Gay or lesbian 14 53 9 21 3 0 0 67 24 38
2019 Prefer not to answer 26 34 16 16 8 0 0 61 24 151
2018 Heterosexual 33 35 15 11 5 0 0 69 16 504
2018 Gay or lesbian 17 53 8 11 11 0 0 70 22 36
2018 Prefer not to answer 26 33 20 11 9 0 0 59 21 120

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 52 32 9 4 3 0 0 84 7 586
2019 Gay or lesbian 43 22 21 12 2 0 0 65 14 38
2019 Prefer not to answer 43 37 11 7 3 0 0 79 9 153
2018 Heterosexual 52 33 9 4 2 0 0 85 6 507
2018 Gay or lesbian 44 36 8 12 0 0 0 80 12 36
2018 Prefer not to answer 38 41 11 5 5 0 0 79 10 120

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 36 29 16 11 9 0 0 65 19 584
2019 Gay or lesbian 24 33 25 14 3 0 0 58 18 38
2019 Prefer not to answer 33 25 19 13 8 0 1 59 22 152
2018 Heterosexual 36 31 16 11 6 0 0 67 17 512
2018 Gay or lesbian 45 20 22 9 4 0 0 65 12 36
2018 Prefer not to answer 33 33 12 16 5 1 0 66 22 120

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 10 24 32 20 11 1 2 32 35 586
2019 Gay or lesbian 11 40 32 15 3 0 0 18 50 38
2019 Prefer not to answer 19 25 21 19 11 2 3 31 47 153
2018 Heterosexual 8 24 32 24 9 1 1 35 33 508
2018 Gay or lesbian 6 34 36 14 8 0 3 22 40 36
2018 Prefer not to answer 15 37 25 15 3 3 2 19 54 121

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 11 22 30 21 12 3 2 34 35 584
2019 Gay or lesbian 24 26 27 17 6 0 0 24 50 38
2019 Prefer not to answer 18 23 24 13 14 3 5 29 45 151
2018 Heterosexual 14 23 28 20 13 2 1 34 38 506
2018 Gay or lesbian 14 28 29 22 5 0 3 27 43 36
2018 Prefer not to answer 13 35 24 9 7 7 3 18 55 118

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 9 17 28 25 15 2 4 42 28 583
2019 Gay or lesbian 7 15 22 28 16 8 3 50 26 38
2019 Prefer not to answer 16 13 28 15 14 7 6 34 34 153
2018 Heterosexual 10 18 27 25 12 2 5 41 30 505
2018 Gay or lesbian 6 22 13 33 19 0 6 56 30 36
2018 Prefer not to answer 14 26 25 14 9 7 6 26 46 120

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 8 15 31 27 16 1 2 45 23 581
2019 Gay or lesbian 7 16 39 27 6 3 0 35 25 37
2019 Prefer not to answer 13 12 31 19 19 2 3 40 27 151
2018 Heterosexual 9 14 32 25 15 1 2 42 25 504
2018 Gay or lesbian 2 17 29 38 12 3 0 51 20 36
2018 Prefer not to answer 11 18 35 20 11 4 0 32 31 118

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 13 18 30 20 15 1 3 37 32 583
2019 Gay or lesbian 8 29 31 20 3 5 3 25 40 38
2019 Prefer not to answer 19 18 30 17 10 2 5 29 39 153
2018 Heterosexual 15 23 28 16 14 2 3 31 40 510
2018 Gay or lesbian 17 18 23 25 17 0 0 42 35 36
2018 Prefer not to answer 21 26 26 10 13 2 2 24 49 119

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 17 20 26 19 10 4 3 32 40 582
2019 Gay or lesbian 21 21 35 14 8 2 0 22 42 38
2019 Prefer not to answer 22 21 22 17 10 4 4 29 47 152
2018 Heterosexual 14 22 29 18 11 3 2 32 38 508
2018 Gay or lesbian 19 11 37 21 11 0 0 32 31 36
2018 Prefer not to answer 21 30 20 14 8 7 1 24 55 116

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 10 18 29 24 14 3 2 40 29 582
2019 Gay or lesbian 11 27 39 13 6 0 3 20 39 38
2019 Prefer not to answer 17 16 34 18 8 3 4 28 36 152
2018 Heterosexual 12 16 34 21 12 3 3 35 29 507
2018 Gay or lesbian 14 16 33 21 11 3 0 34 32 36
2018 Prefer not to answer 18 25 24 14 5 10 5 23 50 120

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 8 18 35 26 11 1 2 37 26 585
2019 Gay or lesbian 7 26 43 20 3 0 0 23 34 38
2019 Prefer not to answer 11 25 34 17 9 1 3 27 37 153
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 70 16 6 3 2 0 3 89 5 584
2019 Gay or lesbian 61 15 10 7 2 0 5 80 9 38
2019 Prefer not to answer 70 16 7 1 2 0 4 90 3 153

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 32 29 15 7 6 5 4 68 15 583
2019 Gay or lesbian 18 44 7 13 6 12 0 70 22 38
2019 Prefer not to answer 23 26 22 5 9 10 5 58 16 153
2018 Heterosexual 26 31 18 10 4 7 5 64 16 509
2018 Gay or lesbian 18 27 26 10 13 5 0 47 25 36
2018 Prefer not to answer 20 36 21 9 3 8 2 63 14 118

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 51 27 7 9 4 1 0 79 14 585
2019 Gay or lesbian 21 51 11 13 3 0 0 72 17 38
2019 Prefer not to answer 44 25 10 5 12 2 2 71 18 151
2018 Heterosexual 50 27 8 9 5 1 0 78 14 509
2018 Gay or lesbian 36 35 16 4 10 0 0 70 14 36
2018 Prefer not to answer 45 29 12 9 5 1 1 75 13 118

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 59 27 5 7 2 0 0 86 8 582
2019 Gay or lesbian 39 48 13 0 0 0 0 87 0 37
2019 Prefer not to answer 48 31 10 4 5 2 0 80 10 153
2018 Heterosexual 58 32 6 2 1 0 0 91 3 510
2018 Gay or lesbian 38 44 12 3 3 0 0 82 6 36
2018 Prefer not to answer 43 43 8 4 2 0 0 86 6 116

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 49 31 12 5 2 1 0 80 7 584
2019 Gay or lesbian 33 48 12 7 0 0 0 82 7 38
2019 Prefer not to answer 37 36 13 5 5 3 0 76 11 153
2018 Heterosexual 44 39 8 6 2 2 0 84 7 510
2018 Gay or lesbian 31 47 12 7 3 0 0 78 10 36
2018 Prefer not to answer 42 35 17 4 1 1 1 78 5 117
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 38 25 19 6 3 1 8 69 10 587
2019 Gay or lesbian 32 43 8 4 3 0 10 83 8 38
2019 Prefer not to answer 39 23 20 4 5 2 7 69 10 152

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 42 31 11 8 7 1 0 74 15 584
2019 Gay or lesbian 26 45 5 18 6 0 0 71 24 38
2019 Prefer not to answer 36 32 16 7 7 1 2 70 14 152
2018 Heterosexual 39 36 11 7 6 0 0 76 13 507
2018 Gay or lesbian 37 50 6 4 3 0 0 87 7 35
2018 Prefer not to answer 30 41 17 6 6 1 0 72 12 118

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 52 26 12 5 3 2 0 80 8 584
2019 Gay or lesbian 38 33 10 11 5 2 0 73 17 38
2019 Prefer not to answer 46 24 17 6 6 2 1 71 12 152
2018 Heterosexual 52 30 10 4 3 1 0 82 8 507
2018 Gay or lesbian 53 30 10 0 4 3 0 86 4 34
2018 Prefer not to answer 39 35 14 8 2 2 0 76 10 118

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 48 31 10 7 3 1 1 80 10 579
2019 Gay or lesbian 31 47 9 9 0 3 0 81 10 37
2019 Prefer not to answer 42 32 13 5 5 2 1 76 11 152
2018 Heterosexual 49 33 8 6 4 0 0 82 10 506
2018 Gay or lesbian 48 42 0 7 0 3 0 93 7 35
2018 Prefer not to answer 34 47 8 9 2 0 1 81 11 116

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 81 10 3 2 1 0 2 93 3 580
2019 Gay or lesbian 79 3 8 5 0 0 5 86 5 38
2019 Prefer not to answer 78 12 3 0 2 0 5 95 2 152

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 58 22 9 3 3 3 3 84 6 586
2019 Gay or lesbian 51 20 17 4 3 0 3 74 8 37
2019 Prefer not to answer 62 20 9 2 4 0 3 85 6 152

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 61 19 11 4 4 1 0 81 8 586
2019 Gay or lesbian 50 27 12 7 3 0 0 77 10 38
2019 Prefer not to answer 55 25 10 2 6 1 1 82 8 152
2018 Heterosexual 57 26 7 6 4 1 0 83 9 505
2018 Gay or lesbian 51 30 2 5 9 3 0 83 14 35
2018 Prefer not to answer 56 21 9 8 3 2 0 79 11 117

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 53 29 8 4 5 0 0 83 9 586
2019 Gay or lesbian 39 32 10 16 3 0 0 70 19 38
2019 Prefer not to answer 47 28 12 6 6 0 1 77 11 152
2018 Heterosexual 52 29 7 7 5 0 0 81 11 504
2018 Gay or lesbian 51 29 6 7 4 3 0 83 11 35
2018 Prefer not to answer 48 28 14 6 4 1 0 76 10 117

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 22 49 12 11 1 1 3 74 13 116
2019 Gay or lesbian 10 61 7 23 0 0 0 70 23 11
2019 Prefer not to answer 22 40 19 19 0 0 0 62 19 23
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 30 31 17 8 6 9 1 67 15 586
2019 Gay or lesbian 19 42 14 9 5 10 0 69 16 38
2019 Prefer not to answer 28 27 23 5 10 7 1 60 16 152
2018 Heterosexual 33 28 18 8 5 7 0 67 14 510
2018 Gay or lesbian 10 42 18 13 3 15 0 61 18 36
2018 Prefer not to answer 18 30 23 9 11 8 1 53 22 119

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 29 33 17 12 6 3 0 63 18 585
2019 Gay or lesbian 20 34 17 24 2 3 0 56 27 38
2019 Prefer not to answer 22 30 20 14 10 4 0 54 25 151
2018 Heterosexual 30 30 17 12 8 3 0 62 20 511
2018 Gay or lesbian 11 32 32 16 5 0 3 45 22 36
2018 Prefer not to answer 18 32 23 15 13 0 0 50 28 120

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 21 30 22 15 6 7 0 54 22 581
2019 Gay or lesbian 18 30 11 27 8 7 0 52 37 38
2019 Prefer not to answer 18 30 19 15 13 5 0 51 30 151
2018 Heterosexual 21 32 19 13 8 6 0 56 23 509
2018 Gay or lesbian 8 14 39 29 6 5 0 23 37 35
2018 Prefer not to answer 10 27 26 15 16 7 0 40 33 119

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 19 31 19 17 10 3 0 51 29 583
2019 Gay or lesbian 6 37 16 39 2 0 0 44 41 38
2019 Prefer not to answer 19 25 19 20 15 2 0 45 35 152
2018 Heterosexual 18 33 14 19 11 4 0 54 31 509
2018 Gay or lesbian 9 27 39 11 15 0 0 35 26 36
2018 Prefer not to answer 10 36 15 21 16 3 0 47 37 119

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 45 20 12 5 4 11 2 75 11 587
2019 Gay or lesbian 38 28 7 3 3 21 0 83 8 38
2019 Prefer not to answer 48 20 12 4 3 11 2 78 9 151
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 26 46 17 8 2 1 0 73 10 587
2019 Gay or lesbian 17 48 10 20 5 0 0 65 25 38
2019 Prefer not to answer 21 39 18 14 6 2 0 60 21 152
2018 Heterosexual 27 45 13 10 4 1 0 73 14 510
2018 Gay or lesbian 14 38 33 13 0 3 0 53 13 35
2018 Prefer not to answer 18 48 15 11 7 1 0 67 17 118

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 16 33 18 23 9 1 0 49 32 586
2019 Gay or lesbian 0 40 17 26 18 0 0 40 44 38
2019 Prefer not to answer 13 31 18 18 18 1 0 45 37 150

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 39 38 12 5 4 1 1 78 9 583
2019 Gay or lesbian 36 49 9 3 0 2 0 87 4 37
2019 Prefer not to answer 37 30 19 4 6 2 1 70 11 152
2018 Heterosexual 42 38 10 6 3 1 0 81 10 508
2018 Gay or lesbian 39 39 3 15 3 0 0 78 19 36
2018 Prefer not to answer 37 36 11 8 6 2 0 75 14 120

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 35 36 16 9 3 1 0 71 12 584
2019 Gay or lesbian 16 50 27 5 0 2 0 67 6 38
2019 Prefer not to answer 27 39 18 5 9 3 0 67 15 151
2018 Heterosexual 38 34 18 6 3 2 0 73 9 511
2018 Gay or lesbian 18 38 35 3 6 0 0 56 9 35
2018 Prefer not to answer 29 39 16 7 8 2 0 69 15 119

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 20 28 18 15 10 6 4 53 27 585
2019 Gay or lesbian 9 23 18 25 5 17 2 40 38 38
2019 Prefer not to answer 20 19 21 15 13 8 3 44 32 152
2018 Heterosexual 22 28 15 15 9 8 3 56 28 508
2018 Gay or lesbian 7 30 12 14 18 14 6 45 40 36
2018 Prefer not to answer 19 24 17 17 11 10 2 49 32 119

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 21 32 19 14 10 3 2 55 25 586
2019 Gay or lesbian 9 40 37 2 5 7 0 52 8 38
2019 Prefer not to answer 20 20 23 14 16 6 0 43 32 151
2018 Heterosexual 22 34 17 13 10 3 1 59 24 511
2018 Gay or lesbian 12 32 24 10 20 0 3 45 31 36
2018 Prefer not to answer 17 25 15 22 14 6 1 45 39 119

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 22 26 18 14 15 3 3 50 30 588
2019 Gay or lesbian 7 41 11 16 12 7 7 56 32 38
2019 Prefer not to answer 15 21 17 15 26 3 3 38 43 152
2018 Heterosexual 19 25 16 14 18 3 4 48 34 511
2018 Gay or lesbian 17 26 16 13 25 0 3 45 39 36
2018 Prefer not to answer 13 20 12 22 24 6 3 36 50 119

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 53 22 14 3 3 1 4 79 6 583
2019 Gay or lesbian 57 24 11 3 0 0 5 85 4 38
2019 Prefer not to answer 52 18 14 3 2 3 8 78 6 151

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 59 12 5 3 4 4 13 85 9 585
2019 Gay or lesbian 51 11 10 5 14 0 8 68 21 37
2019 Prefer not to answer 53 13 9 4 7 5 9 78 12 151

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 48 22 14 6 4 1 5 74 11 584
2019 Gay or lesbian 38 30 18 0 3 5 5 76 4 38
2019 Prefer not to answer 31 29 19 5 6 4 5 67 12 152

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 43 19 16 7 7 3 5 68 15 579
2019 Gay or lesbian 33 29 21 6 3 5 3 67 11 38
2019 Prefer not to answer 28 21 19 11 8 6 7 56 22 152

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 44 15 14 8 11 2 5 64 21 584
2019 Gay or lesbian 28 21 26 12 4 10 0 54 18 38
2019 Prefer not to answer 33 20 13 12 11 6 5 59 26 151

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 69 12 8 3 1 2 5 87 4 585
2019 Gay or lesbian 65 22 5 3 3 0 2 88 7 38
2019 Prefer not to answer 57 16 11 3 2 5 6 83 5 151

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 74 8 5 2 2 4 4 89 5 581
2019 Gay or lesbian 75 15 2 0 0 7 2 98 0 38
2019 Prefer not to answer 62 12 5 4 6 7 4 83 12 150

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 76 7 4 1 1 1 10 93 2 583
2019 Gay or lesbian 81 0 6 0 7 0 5 86 7 38
2019 Prefer not to answer 68 8 4 1 2 7 9 91 4 151

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 21 43 18 9 4 4 1 67 14 584
2019 Gay or lesbian 7 54 30 5 0 3 0 64 6 38
2019 Prefer not to answer 20 38 20 11 8 4 0 60 19 152
2018 Heterosexual 24 40 18 10 6 2 0 65 16 508
2018 Gay or lesbian 12 43 21 11 7 6 0 58 19 36
2018 Prefer not to answer 15 37 24 10 9 4 1 55 20 120

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 36 40 12 6 4 2 1 78 10 581
2019 Gay or lesbian 17 56 16 9 0 2 0 75 9 38
2019 Prefer not to answer 32 34 20 7 4 3 1 68 11 151
2018 Heterosexual 46 35 11 6 1 1 0 81 8 501
2018 Gay or lesbian 32 50 10 6 0 3 0 84 6 36
2018 Prefer not to answer 30 43 15 7 3 2 0 75 10 121

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 42 33 14 4 2 4 1 79 6 582
2019 Gay or lesbian 34 38 10 10 9 0 0 72 18 38
2019 Prefer not to answer 36 33 20 4 4 3 1 72 8 151
2018 Heterosexual 45 33 12 4 2 4 0 81 6 504
2018 Gay or lesbian 26 51 11 9 3 0 0 77 12 35
2018 Prefer not to answer 29 42 14 4 4 7 0 76 9 120

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 51 35 6 5 3 0 0 87 7 584
2019 Gay or lesbian 44 38 9 6 2 0 0 83 9 38
2019 Prefer not to answer 41 32 12 7 5 2 0 74 13 152
2018 Heterosexual 55 30 6 6 3 0 0 85 9 506
2018 Gay or lesbian 32 42 17 3 6 0 0 74 9 35
2018 Prefer not to answer 38 38 14 5 5 0 0 76 10 121

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 38 34 14 7 5 1 0 74 12 584
2019 Gay or lesbian 33 33 18 15 2 0 0 65 17 38
2019 Prefer not to answer 34 26 18 9 12 1 0 60 22 152
2018 Heterosexual 40 33 13 7 7 0 0 73 14 504
2018 Gay or lesbian 22 33 17 20 6 3 0 56 26 36
2018 Prefer not to answer 29 34 17 11 8 1 0 64 19 119

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 36 35 14 9 5 0 0 72 14 582
2019 Gay or lesbian 23 45 17 13 2 0 0 68 15 38
2019 Prefer not to answer 28 33 15 15 8 1 0 61 24 148
2018 Heterosexual 40 35 11 8 5 0 0 75 13 505
2018 Gay or lesbian 24 42 20 8 6 0 0 66 14 35
2018 Prefer not to answer 28 38 17 11 7 0 0 65 18 118

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 36 23 18 9 8 4 1 63 19 586
2019 Gay or lesbian 18 22 26 15 9 10 0 44 27 38
2019 Prefer not to answer 27 21 25 10 13 2 2 50 24 151
2018 Heterosexual 37 25 15 10 8 4 1 65 19 506
2018 Gay or lesbian 26 34 7 21 5 6 0 64 28 36
2018 Prefer not to answer 28 25 19 14 8 5 1 56 24 119
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Heterosexual 27 35 38 588
2019 Gay or lesbian 27 41 32 38
2019 Prefer not to answer 25 33 42 153
2018 Heterosexual 26 36 37 514
2018 Gay or lesbian 27 44 29 36
2018 Prefer not to answer 35 32 33 121

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Heterosexual 11 31 35 4 8 11 159
2019 Gay or lesbian 0 23 38 8 23 8 10
2019 Prefer not to answer 18 10 40 3 18 11 40
2018 Heterosexual 12 27 38 7 11 4 139
2018 Gay or lesbian 24 21 21 0 11 23 10
2018 Prefer not to answer 19 23 30 7 15 6 43
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 30 42 11 10 2 0 5 76 13 586
2019 Gay or lesbian 30 30 12 5 9 0 14 69 16 37
2019 Prefer not to answer 30 31 14 13 4 2 6 66 18 151

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 49 25 12 2 2 6 5 82 4 582
2019 Gay or lesbian 48 21 5 7 0 3 16 85 9 37
2019 Prefer not to answer 43 21 19 2 2 8 5 74 5 153
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 10 90 587
2019 Prefer not to answer 14 86 152
2018 Heterosexual 13 87 511
2018 Gay or lesbian 12 88 36
2018 Prefer not to answer 13 87 120

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 53 47 59
2019 Prefer not to answer 42 58 21
2018 Heterosexual 43 57 63
2018 Prefer not to answer 44 56 15

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 62 38 59
2019 Prefer not to answer 66 34 21
2018 Heterosexual 54 46 63
2018 Prefer not to answer 58 42 15

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 59
2019 Prefer not to answer 0 100 21
2018 Heterosexual 0 100 63
2018 Prefer not to answer 0 100 15

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Prefer not to answer 0 100 21

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 29 71 59
2019 Prefer not to answer 33 67 21
2018 Heterosexual 48 52 63
2018 Prefer not to answer 30 70 15

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 38 62 59
2019 Prefer not to answer 41 59 21
2018 Heterosexual 35 65 63
2018 Prefer not to answer 43 57 15

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 58 42 59
2019 Prefer not to answer 55 45 21
2018 Heterosexual 36 64 63
2018 Prefer not to answer 52 48 15

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 41 59 59
2019 Prefer not to answer 41 59 21
2018 Heterosexual 51 49 63
2018 Prefer not to answer 53 47 15

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 31 69 59
2019 Prefer not to answer 24 76 21
2018 Heterosexual 37 63 63

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 49 51 59
2019 Prefer not to answer 40 60 21
2018 Heterosexual 58 42 63

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 25 75 59
2019 Prefer not to answer 53 47 21
2018 Heterosexual 27 73 63
2018 Prefer not to answer 36 64 15

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 59

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 11 89 59

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 45 55 59
2019 Prefer not to answer 62 38 21
2018 Heterosexual 44 56 63
2018 Prefer not to answer 67 33 15

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 25 75 59
2019 Prefer not to answer 28 72 21
2018 Heterosexual 23 77 63
2018 Prefer not to answer 29 71 15

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 12 88 59
2018 Heterosexual 14 86 63

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 45 55 58
2019 Prefer not to answer 48 52 21
2018 Heterosexual 43 57 63
2018 Prefer not to answer 46 54 15

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 32 68 58
2019 Prefer not to answer 32 68 21
2018 Heterosexual 22 78 63
2018 Prefer not to answer 39 61 15

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 13 87 58
2019 Prefer not to answer 41 59 21
2018 Heterosexual 16 84 63
2018 Prefer not to answer 50 50 15

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 23 77 58
2018 Heterosexual 16 84 63

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 13 87 58
2018 Heterosexual 8 92 63

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 34 66 58
2018 Heterosexual 34 66 63

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 13 87 586
2019 Gay or lesbian 13 87 38
2019 Prefer not to answer 20 80 152

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 15 19 21 5 4 27 8 53 14 585
2019 Gay or lesbian 14 23 13 7 3 39 0 61 17 38
2019 Prefer not to answer 13 12 20 10 8 30 6 40 28 153
2018 Heterosexual 21 19 20 4 4 27 5 60 11 506
2018 Gay or lesbian 13 17 20 2 7 35 5 52 15 35
2018 Prefer not to answer 15 19 21 8 6 25 7 50 20 119

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 34 33 16 4 5 7 1 73 10 586
2019 Gay or lesbian 30 22 17 5 8 18 0 63 17 38
2019 Prefer not to answer 25 28 21 8 9 10 1 59 18 151
2018 Heterosexual 35 30 18 4 2 10 1 73 7 507
2018 Gay or lesbian 19 31 35 5 0 10 0 55 6 35
2018 Prefer not to answer 25 30 20 8 3 12 1 64 13 117
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 6 94 585
2019 Bisexual 0 100 17
2019 Prefer not to answer 12 88 150
2018 Heterosexual 6 94 509
2018 Bisexual 0 100 13
2018 Prefer not to answer 9 91 120

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 47 53 38
2018 Heterosexual 27 73 31

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 86 14 38
2018 Heterosexual 70 30 31

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Prefer not to answer 0 100 16
2018 Prefer not to answer 0 100 11

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 38
2018 Heterosexual 0 100 31

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 38
2018 Prefer not to answer 0 100 11

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 26 74 38
2018 Heterosexual 31 69 31

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 16 84 38
2018 Heterosexual 28 72 31

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 17 83 38
2018 Heterosexual 24 76 31

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 40 60 38
2018 Heterosexual 50 50 31

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 21 79 38
2018 Heterosexual 39 61 31

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 38
2018 Heterosexual 0 100 31

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Prefer not to answer 0 100 16
2018 Prefer not to answer 0 100 11

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 15 85 38
2018 Prefer not to answer 0 100 11

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 21 79 38
2018 Heterosexual 25 75 31

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 38
2018 Heterosexual 0 100 31

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Prefer not to answer 0 100 16
2018 Heterosexual 0 100 31

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 22 78 38
2018 Heterosexual 20 80 31

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 25 75 38
2018 Heterosexual 21 79 30

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 38
2018 Prefer not to answer 0 100 11

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 57 43 38
2018 Heterosexual 42 58 30

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 10 90 583
2019 Prefer not to answer 13 87 151

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 17 19 22 4 3 28 7 55 11 583
2019 Gay or lesbian 16 22 20 0 3 39 0 61 5 38
2019 Prefer not to answer 15 9 26 4 6 34 6 41 16 152
2018 Heterosexual 23 16 21 4 2 30 4 59 10 506
2018 Gay or lesbian 10 28 14 2 3 38 5 66 9 36
2018 Prefer not to answer 15 17 26 4 4 27 7 49 12 121

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 34 35 15 4 3 8 1 76 7 586
2019 Gay or lesbian 27 40 12 2 7 12 0 76 10 37
2019 Prefer not to answer 28 22 25 4 7 12 2 58 12 152
2018 Heterosexual 37 28 18 4 2 10 1 73 7 509
2018 Gay or lesbian 15 45 17 8 0 15 0 70 10 36
2018 Prefer not to answer 23 31 22 5 3 14 0 64 10 121
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 22 29 20 14 14 0 1 51 29 585
2019 Gay or lesbian 10 19 28 25 18 0 0 29 43 38
2019 Prefer not to answer 11 22 27 12 24 1 3 34 38 152
2018 Heterosexual 22 22 23 16 15 0 1 44 32 513
2018 Gay or lesbian 18 18 27 21 12 0 4 38 34 36
2018 Prefer not to answer 11 16 21 17 31 2 3 28 50 119

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 16 25 26 18 14 0 0 41 33 586
2019 Gay or lesbian 13 25 34 12 16 0 0 38 28 38
2019 Prefer not to answer 17 25 21 16 19 0 2 44 35 150
2018 Heterosexual 16 22 30 18 14 0 0 38 32 512
2018 Gay or lesbian 13 28 27 12 20 0 0 41 32 36
2018 Prefer not to answer 11 22 28 20 16 1 2 34 38 119

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 25 29 21 13 10 1 1 55 24 582
2019 Gay or lesbian 10 32 34 14 6 0 3 44 21 37
2019 Prefer not to answer 26 23 21 17 9 2 2 50 28 152
2018 Heterosexual 25 24 27 12 10 0 1 50 22 511
2018 Gay or lesbian 13 47 14 23 3 0 0 59 27 36
2018 Prefer not to answer 14 28 31 13 10 3 1 44 24 120

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 19 24 23 17 14 1 1 44 32 584
2019 Gay or lesbian 9 25 20 25 15 3 3 36 43 38
2019 Prefer not to answer 14 25 24 19 14 3 2 41 34 151
2018 Heterosexual 19 23 24 17 15 1 1 43 33 509
2018 Gay or lesbian 10 25 25 26 14 0 0 35 40 36
2018 Prefer not to answer 14 19 26 20 17 3 1 35 38 119

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 44 23 12 7 8 0 5 72 16 585
2019 Gay or lesbian 44 24 21 2 2 0 7 73 4 38
2019 Prefer not to answer 42 19 15 7 8 4 5 67 17 150
2018 Heterosexual 44 21 13 6 8 1 7 70 16 514
2018 Gay or lesbian 43 18 20 7 2 0 10 68 10 36
2018 Prefer not to answer 39 14 16 9 7 2 13 62 20 118

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 31 28 19 10 10 0 1 60 20 584
2019 Gay or lesbian 36 22 29 9 4 0 0 58 13 38
2019 Prefer not to answer 27 26 18 13 11 2 3 56 25 151
2018 Heterosexual 33 21 22 10 12 0 1 55 23 511
2018 Gay or lesbian 42 13 21 14 5 3 3 58 20 36
2018 Prefer not to answer 25 22 28 10 12 1 3 49 22 119

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 33 31 19 11 5 1 1 65 16 585
2019 Gay or lesbian 15 30 42 7 5 0 0 45 13 38
2019 Prefer not to answer 22 35 22 10 5 2 4 61 16 152
2018 Heterosexual 31 34 21 7 6 1 2 66 13 512
2018 Gay or lesbian 24 39 21 10 3 0 3 65 13 36
2018 Prefer not to answer 25 29 22 15 4 2 3 57 21 118

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 28 30 22 11 7 2 1 59 19 582
2019 Gay or lesbian 11 30 26 24 9 0 0 41 33 38
2019 Prefer not to answer 23 27 20 14 12 2 1 52 27 152
2018 Heterosexual 28 29 24 10 8 1 1 57 19 512
2018 Gay or lesbian 15 34 27 19 2 0 3 50 22 36
2018 Prefer not to answer 15 29 24 18 12 2 0 45 31 118

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 40 25 18 11 5 1 1 66 16 582
2019 Gay or lesbian 17 32 30 16 5 0 0 48 22 38
2019 Prefer not to answer 30 26 19 11 9 2 3 59 21 152
2018 Heterosexual 35 28 22 8 5 0 1 64 14 511
2018 Gay or lesbian 22 38 29 5 0 0 6 64 5 36
2018 Prefer not to answer 24 31 23 12 6 3 1 57 19 119

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 42 23 13 11 9 0 2 66 20 583
2019 Gay or lesbian 18 45 19 10 5 2 0 64 16 38
2019 Prefer not to answer 28 31 18 7 10 2 4 63 18 151

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 37 30 19 7 5 1 1 68 13 579
2019 Gay or lesbian 30 33 13 15 9 0 0 63 24 38
2019 Prefer not to answer 31 23 26 7 6 2 5 57 15 152
2018 Heterosexual 36 27 21 9 5 1 1 64 15 507
2018 Gay or lesbian 23 40 14 17 0 0 6 67 18 35
2018 Prefer not to answer 29 21 27 13 7 2 1 52 21 117

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 52 23 13 6 5 0 1 76 10 584
2019 Gay or lesbian 32 36 13 10 6 0 3 70 17 38
2019 Prefer not to answer 36 22 17 10 9 2 4 62 20 149
2018 Heterosexual 54 24 12 4 5 0 1 79 9 506
2018 Gay or lesbian 41 27 11 10 3 0 8 74 14 36
2018 Prefer not to answer 42 26 13 4 9 3 3 72 14 118

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 73 13 4 2 2 1 6 92 4 581
2019 Gay or lesbian 61 24 2 0 2 0 12 95 2 38
2019 Prefer not to answer 58 9 10 5 4 3 10 78 11 151
2018 Heterosexual 71 14 6 2 2 1 5 90 5 508
2018 Gay or lesbian 69 20 0 0 3 0 8 96 4 36
2018 Prefer not to answer 59 16 7 4 4 2 8 84 9 118

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 73 12 5 3 3 1 3 88 7 582
2019 Gay or lesbian 81 12 4 2 0 0 0 94 2 38
2019 Prefer not to answer 63 15 7 2 7 4 4 84 9 150
2018 Heterosexual 73 12 6 2 3 1 4 89 5 509
2018 Gay or lesbian 73 8 9 0 0 2 8 90 0 35
2018 Prefer not to answer 68 10 5 6 3 3 5 85 9 119

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 59 26 7 4 2 0 2 87 6 579
2019 Gay or lesbian 50 37 8 5 0 0 0 87 5 38
2019 Prefer not to answer 49 33 7 2 4 1 4 86 6 151
2018 Heterosexual 58 24 11 2 2 0 2 85 4 511
2018 Gay or lesbian 49 40 0 0 11 0 0 89 11 35
2018 Prefer not to answer 51 21 13 5 3 1 6 77 9 118

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 61 18 9 5 5 0 2 81 10 576
2019 Gay or lesbian 50 25 14 9 2 0 0 75 11 38
2019 Prefer not to answer 57 19 10 4 6 2 3 79 11 150
2018 Heterosexual 62 18 11 4 3 0 2 81 8 508
2018 Gay or lesbian 54 31 8 5 2 0 0 85 7 34
2018 Prefer not to answer 47 22 11 8 5 2 5 75 14 118

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 61 9 5 1 1 0 23 90 3 575
2019 Gay or lesbian 56 16 6 2 0 0 20 90 3 38
2019 Prefer not to answer 55 16 3 0 1 1 24 94 2 150
2018 Heterosexual 56 11 6 2 0 0 24 90 3 503
2018 Gay or lesbian 54 15 3 0 0 0 27 95 0 35
2018 Prefer not to answer 46 11 3 4 1 3 33 89 7 117

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 66 18 7 2 1 1 6 90 3 576
2019 Gay or lesbian 70 14 10 4 0 0 2 86 4 38
2019 Prefer not to answer 65 17 6 2 4 1 6 88 6 150
2018 Heterosexual 61 17 10 2 2 1 7 85 4 509
2018 Gay or lesbian 72 16 9 3 0 0 0 88 3 35
2018 Prefer not to answer 54 17 6 7 5 2 9 80 13 118

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 53 15 13 7 9 0 4 70 17 582
2019 Gay or lesbian 57 15 21 0 5 0 2 73 6 37
2019 Prefer not to answer 48 17 11 7 8 3 6 71 17 151
2018 Heterosexual 51 15 13 7 10 0 4 69 18 510
2018 Gay or lesbian 68 8 6 6 5 0 6 81 12 35
2018 Prefer not to answer 48 13 11 5 12 2 9 69 19 118

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 53 27 12 2 2 0 3 83 4 573
2019 Gay or lesbian 54 26 16 2 0 0 2 81 2 38
2019 Prefer not to answer 52 23 11 1 2 4 7 84 4 151
2018 Heterosexual 52 29 12 3 3 0 2 82 5 508
2018 Gay or lesbian 65 8 14 2 0 3 8 82 3 35
2018 Prefer not to answer 42 25 14 5 2 2 11 76 7 119

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 14 31 35 14 7 0 0 44 21 586
2019 Gay or lesbian 7 40 43 4 6 0 0 47 10 37
2019 Prefer not to answer 17 23 36 14 10 1 0 40 24 151
2018 Heterosexual 15 30 34 14 6 0 0 46 20 512
2018 Gay or lesbian 10 46 19 21 4 0 0 56 25 36
2018 Prefer not to answer 8 19 43 24 4 2 0 27 29 121

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 10 19 38 23 9 0 1 32 29 579
2019 Gay or lesbian 4 12 48 24 11 0 0 35 17 38
2019 Prefer not to answer 9 31 35 15 7 2 0 23 41 151
2018 Heterosexual 10 19 34 23 12 0 1 36 30 501
2018 Gay or lesbian 15 15 29 26 14 0 0 40 30 36
2018 Prefer not to answer 10 22 44 17 5 1 1 23 33 119

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 29 41 16 7 3 3 0 73 11 583
2019 Gay or lesbian 16 42 15 15 0 12 0 66 17 38
2019 Prefer not to answer 25 31 24 11 5 5 0 58 17 152
2018 Heterosexual 27 38 18 8 5 4 0 68 13 513
2018 Gay or lesbian 8 33 37 13 3 6 0 43 18 36
2018 Prefer not to answer 22 37 18 10 9 5 0 62 20 121

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 22 38 19 12 8 2 0 61 20 586
2019 Gay or lesbian 9 24 34 25 5 2 0 34 31 38
2019 Prefer not to answer 19 29 20 16 13 2 0 49 30 152
2018 Heterosexual 25 36 16 12 9 1 0 62 22 515
2018 Gay or lesbian 8 31 16 30 5 9 0 43 39 36
2018 Prefer not to answer 15 37 15 17 13 2 0 54 31 120
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 13 87 586
2019 Gay or lesbian 10 90 38
2019 Prefer not to answer 23 77 151

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 85 15 78
2019 Prefer not to answer 87 13 35

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 55 38 1 5 1 0 0 93 6 67
2019 Prefer not to answer 51 35 4 2 4 4 0 90 6 31
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 20 27 25 13 12 3 1 21 79 585
2019 Gay or lesbian 6 17 27 26 18 5 0 7 93 38
2019 Prefer not to answer 12 24 31 12 18 4 0 12 88 152
2018 Heterosexual 28 24 21 11 12 2 1 29 71 513
2018 Gay or lesbian 25 14 26 20 9 3 3 26 74 36
2018 Prefer not to answer 20 19 21 11 23 5 1 22 78 121

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 69 31 450
2019 Gay or lesbian 86 14 34
2019 Prefer not to answer 69 31 129

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 39 61 442
2019 Gay or lesbian 29 71 34
2019 Prefer not to answer 36 64 128
2018 Heterosexual 36 64 353
2018 Gay or lesbian 21 79 24
2018 Prefer not to answer 25 75 86

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 13 22 18 19 18 2 8 38 42 443
2019 Gay or lesbian 10 20 14 31 19 0 6 31 53 34
2019 Prefer not to answer 17 17 18 19 24 0 4 36 45 128
2018 Heterosexual 13 25 16 17 18 2 8 42 40 354
2018 Gay or lesbian 8 20 16 26 21 0 10 31 51 24
2018 Prefer not to answer 4 17 24 21 25 3 7 23 51 89

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 5 19 16 21 30 2 8 26 56 441
2019 Gay or lesbian 0 12 14 21 53 0 0 12 74 34
2019 Prefer not to answer 11 14 14 17 40 2 3 26 60 127
2018 Heterosexual 4 15 15 18 40 2 6 21 63 355
2018 Gay or lesbian 0 3 4 29 55 3 5 4 92 24
2018 Prefer not to answer 3 13 18 11 46 3 6 17 63 89

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 41 16 13 9 9 2 10 65 20 579
2019 Gay or lesbian 24 32 14 15 10 0 5 59 26 38
2019 Prefer not to answer 27 22 11 9 17 2 10 57 30 149
2018 Heterosexual 42 16 16 8 7 1 10 65 17 512
2018 Gay or lesbian 30 23 12 15 14 0 6 56 31 36
2018 Prefer not to answer 33 15 14 13 13 2 10 54 30 119
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