2019 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	52	8	6	8	79	14	44
2019	Not a person with a disability	41	42	6	9	3	82	12	766
2017	Person with a disability	31	44	2	18	5	75	23	41
2017	Not a person with a disability	33	51	5	9	3	84	11	635
2014	Person with a disability	29	44	12	2	12	74	14	41
2014	Not a person with a disability	40	45	4	8	3	85	11	655
2011	Person with a disability	38	35	9	10	7	73	17	38
2011	Not a person with a disability	36	49	4	9	2	85	11	673
2008	Person with a disability	49	32	7	7	5	82	11	42
2008	Not a person with a disability	39	46	4	8	3	85	11	604

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	72	21	4	3	0	0	0	93	3	46
2019	Not a person with a disability	66	20	5	5	2	0	1	87	8	768
2017	Person with a disability	77	17	3	3	0	0	0	94	3	41
2017	Not a person with a disability	68	21	4	5	1	0	1	90	6	633
2014	Person with a disability	72	13	0	10	5	0	0	85	15	41
2014	Not a person with a disability	66	22	3	6	2	0	1	89	7	653
2011	Person with a disability	77	20	3	0	0	0	0	97	0	38
2011	Not a person with a disability	66	19	5	5	3	0	1	86	9	675
2008	Person with a disability	65	17	0	8	5	2	3	86	14	42
2008	Not a person with a disability	67	19	4	7	2	0	1	86	10	604

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	35	9	18	14	58	32	46
2019	Not a person with a disability	40	33	7	12	8	73	20	765
2017	Person with a disability	57	18	0	17	8	75	25	41
2017	Not a person with a disability	42	38	4	10	4	81	15	635
2014	Person with a disability	37	29	6	21	8	65	29	41
2014	Not a person with a disability	45	32	7	10	6	77	16	653
2011	Person with a disability	37	34	13	13	2	71	16	38
2011	Not a person with a disability	42	38	8	6	5	80	12	672

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	28	10	24	3	3	62	27	46
2019	Not a person with a disability	34	37	10	13	5	1	71	18	760
2018	Person with a disability	33	36	10	14	7	0	69	21	49
2018	Not a person with a disability	31	43	8	14	3	0	74	17	643
2017	Person with a disability	39	34	6	8	13	0	73	21	41
2017	Not a person with a disability	33	43	11	10	3	1	76	13	634
2014	Person with a disability	34	35	11	8	12	0	69	20	41
2014	Not a person with a disability	32	40	13	11	4	0	72	15	654
2011	Person with a disability	21	39	6	26	5	3	62	32	38
2011	Not a person with a disability	30	36	15	11	6	1	68	17	675
2008	Person with a disability	36	29	13	15	5	3	66	20	42
2008	Not a person with a disability	34	38	13	10	4	1	72	14	605

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	32	21	13	7	0	0	59	20	45
2019	Not a person with a disability	44	35	10	7	2	1	0	80	9	758
2017	Person with a disability	55	21	12	7	5	0	0	76	13	40
2017	Not a person with a disability	43	40	9	7	1	0	0	83	8	631
2014	Person with a disability	42	25	8	17	7	0	2	68	24	41
2014	Not a person with a disability	43	38	10	7	2	0	0	81	8	654

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	21	25	11	11	0	0	53	22	45
2019	Not a person with a disability	42	31	11	10	5	0	0	73	15	767
2018	Person with a disability	37	31	16	4	9	0	2	70	14	49
2018	Not a person with a disability	43	30	13	8	5	1	1	73	14	638
2017	Person with a disability	37	29	11	9	5	0	8	72	16	40
2017	Not a person with a disability	40	35	9	9	5	0	1	76	14	631
2014	Person with a disability	41	26	7	11	15	0	0	67	26	41
2014	Not a person with a disability	40	30	12	10	6	0	2	72	16	654
2011	Person with a disability	31	27	16	21	6	0	0	58	26	38
2011	Not a person with a disability	34	36	12	8	7	1	1	72	15	675

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	37	40	19	4	0	77	4	45
2019	Not a person with a disability	44	35	11	5	4	79	9	766
2018	Person with a disability	54	31	10	2	3	85	5	47
2018	Not a person with a disability	44	37	10	6	3	82	9	642
2017	Person with a disability	50	40	4	3	3	90	6	40
2017	Not a person with a disability	40	43	8	6	3	83	8	632
2014	Person with a disability	39	34	17	4	6	73	10	41
2014	Not a person with a disability	37	43	11	7	3	80	10	655
2011	Person with a disability	40	37	10	6	6	77	12	38
2011	Not a person with a disability	36	40	11	7	5	76	12	673
2008	Person with a disability	51	30	8	7	4	81	11	42
2008	Not a person with a disability	42	34	14	5	5	76	10	599

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	29	6	30	15	0	48	46	46
2019	Not a person with a disability	27	37	13	13	9	1	65	22	764
2018	Person with a disability	21	20	27	10	22	0	41	32	49
2018	Not a person with a disability	28	34	15	12	10	1	62	22	640
2017	Person with a disability	23	25	13	11	28	0	47	39	40
2017	Not a person with a disability	28	36	10	15	10	0	65	25	633
2014	Person with a disability	24	31	13	15	16	0	56	32	41
2014	Not a person with a disability	24	37	16	13	9	0	62	22	655
2011	Person with a disability	19	39	11	11	21	0	58	31	37
2011	Not a person with a disability	20	33	17	17	13	0	54	29	675

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	31	13	21	5	61	26	44
2019	Not a person with a disability	39	38	10	8	5	77	13	764
2018	Person with a disability	32	41	11	8	9	73	17	49
2018	Not a person with a disability	36	40	11	8	5	76	13	639
2017	Person with a disability	33	37	13	7	10	70	18	40
2017	Not a person with a disability	32	47	11	6	4	79	10	632

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	33	10	11	3	0	0	76	14	46
2019	Not a person with a disability	56	30	7	4	2	0	0	87	6	760
2018	Person with a disability	54	36	0	2	5	3	0	93	7	48
2018	Not a person with a disability	57	33	6	2	1	1	0	91	4	639
2017	Person with a disability	39	37	10	6	6	0	2	78	12	40
2017	Not a person with a disability	47	41	7	3	2	1	0	88	5	631
2014	Person with a disability	47	31	10	10	3	0	0	77	13	41
2014	Not a person with a disability	51	35	7	3	3	0	0	87	6	654
2011	Person with a disability	44	31	11	5	5	3	0	78	10	37
2011	Not a person with a disability	44	38	8	6	4	0	0	83	9	675
2008	Person with a disability	63	23	5	7	0	2	0	88	7	42
2008	Not a person with a disability	53	36	6	3	2	0	0	89	5	602

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	30	8	28	12	0	52	40	46
2019	Not a person with a disability	35	32	13	11	8	0	67	19	767
2018	Person with a disability	28	30	14	10	19	0	58	28	48
2018	Not a person with a disability	36	33	13	9	9	0	69	18	642
2017	Person with a disability	23	30	3	20	24	0	53	44	40
2017	Not a person with a disability	33	37	10	11	8	1	71	19	630

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	40	11	3	0	86	3	46
2019	Not a person with a disability	58	29	8	3	1	88	5	763
2018	Person with a disability	69	23	6	0	3	92	3	48
2018	Not a person with a disability	61	28	8	2	0	90	2	634
2017	Person with a disability	64	25	11	0	0	89	0	40
2017	Not a person with a disability	58	34	6	2	0	92	3	631
2014	Person with a disability	61	29	4	0	6	90	6	41
2014	Not a person with a disability	64	27	6	1	1	91	2	654
2011	Person with a disability	63	26	11	0	0	89	0	37
2011	Not a person with a disability	62	28	6	3	1	90	4	672

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	28	22	22	5	0	0	51	27	46
2019	Not a person with a disability	32	37	15	9	7	0	1	70	15	765
2018	Person with a disability	23	45	12	8	12	0	0	69	20	48
2018	Not a person with a disability	32	35	16	9	7	0	1	67	17	636
2017	Person with a disability	27	29	8	21	13	3	0	57	34	41
2017	Not a person with a disability	32	42	11	9	6	0	0	74	16	631
2014	Person with a disability	29	35	5	11	20	0	0	64	31	41
2014	Not a person with a disability	25	43	12	13	6	0	0	68	19	654
2011	Person with a disability	23	29	12	11	25	0	0	52	36	38
2011	Not a person with a disability	27	39	12	12	9	0	0	67	21	671

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	25	28	22	3	0	47	25	46
2019	Not a person with a disability	35	32	17	8	6	1	68	14	766
2018	Person with a disability	26	36	13	11	11	3	64	23	48
2018	Not a person with a disability	36	34	14	9	6	1	71	15	639
2017	Person with a disability	27	24	18	12	15	3	53	28	41
2017	Not a person with a disability	35	38	12	11	4	0	74	15	633
2014	Person with a disability	24	30	7	13	26	0	55	38	40
2014	Not a person with a disability	30	36	16	10	6	1	67	16	654

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	39	16	19	11	54	30	45
2019	Not a person with a disability	32	39	12	12	5	71	17	762
2018	Person with a disability	28	35	19	7	11	63	18	46
2018	Not a person with a disability	31	36	16	12	6	67	18	637
2017	Person with a disability	32	39	5	13	10	71	23	41
2017	Not a person with a disability	31	38	13	13	5	69	18	632
2014	Person with a disability	41	27	10	8	14	68	22	41
2014	Not a person with a disability	31	37	15	10	6	69	16	655
2011	Person with a disability	31	40	11	18	0	71	18	38
2011	Not a person with a disability	31	39	13	11	5	71	16	671

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	40	15	0	6	0	79	6	45
2019	Not a person with a disability	49	32	10	5	2	0	82	8	768
2018	Person with a disability	47	37	8	3	5	0	84	8	46
2018	Not a person with a disability	48	35	9	5	2	0	83	8	640
2017	Person with a disability	41	42	7	8	3	0	82	10	41
2017	Not a person with a disability	44	43	7	5	2	0	86	7	631
2014	Person with a disability	55	25	9	5	5	0	81	10	41
2014	Not a person with a disability	45	37	11	4	2	1	83	7	654
2011	Person with a disability	45	32	14	2	6	0	77	9	38
2011	Not a person with a disability	41	40	10	5	3	0	82	8	676
2008	Person with a disability	49	32	15	0	4	0	81	4	42
2008	Not a person with a disability	47	36	9	4	3	0	84	7	604

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	17	13	11	19	0	0	58	30	46
2019	Not a person with a disability	34	29	17	11	8	0	0	64	19	764
2018	Person with a disability	37	26	16	14	8	0	0	63	21	49
2018	Not a person with a disability	35	31	16	11	6	1	0	67	17	642
2017	Person with a disability	47	23	10	8	12	0	0	70	20	41
2017	Not a person with a disability	34	37	16	8	4	0	1	71	13	631
2014	Person with a disability	45	23	11	8	13	0	0	68	20	41
2014	Not a person with a disability	42	31	16	6	5	0	0	73	12	654
2011	Person with a disability	39	29	8	15	6	0	3	70	22	38
2011	Not a person with a disability	37	31	16	9	7	0	0	68	16	674
2008	Person with a disability	49	29	9	7	4	0	2	80	11	42
2008	Not a person with a disability	32	33	19	9	6	0	1	65	15	603

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	26	35	7	10	0	0	17	47	46
2019	Not a person with a disability	11	25	30	20	11	1	2	32	37	768
2018	Person with a disability	18	25	26	22	7	0	2	30	44	49
2018	Not a person with a disability	9	27	31	22	8	2	1	31	37	639
2017	Person with a disability	12	40	13	19	12	0	3	33	54	40
2017	Not a person with a disability	11	22	38	16	8	2	4	25	34	629
2014	Person with a disability	15	21	41	17	2	0	5	20	37	41
2014	Not a person with a disability	6	20	35	25	10	1	3	37	26	653
2011	Person with a disability	14	41	26	14	2	0	3	17	56	38
2011	Not a person with a disability	11	25	29	19	11	1	4	32	39	673
2008	Person with a disability	0	16	47	14	12	2	9	30	18	42
2008	Not a person with a disability	12	22	32	20	9	2	3	31	36	603

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	36	8	17	10	5	0	28	63	44
2019	Not a person with a disability	13	22	29	19	13	2	2	33	36	766
2018	Person with a disability	23	18	27	13	15	2	2	29	42	49
2018	Not a person with a disability	14	26	27	19	11	3	2	31	41	634
2017	Person with a disability	27	29	23	8	11	2	0	20	57	41
2017	Not a person with a disability	12	21	28	19	11	4	5	33	36	629
2014	Person with a disability	21	35	22	15	2	0	5	18	58	41
2014	Not a person with a disability	10	20	30	21	13	3	3	36	32	655
2011	Person with a disability	24	24	21	15	13	3	0	29	49	38
2011	Not a person with a disability	13	20	27	21	14	1	4	36	36	674
2008	Person with a disability	12	4	27	35	7	7	9	50	18	42
2008	Not a person with a disability	11	18	32	18	13	3	5	34	32	598

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	10	18	35	13	12	8	4	28	32	44
2019	Not a person with a disability	11	16	27	24	15	3	4	42	28	767
2018	Person with a disability	17	18	32	12	11	5	5	25	39	49
2018	Not a person with a disability	10	19	25	25	12	3	6	40	32	635
2017	Person with a disability	12	12	27	20	21	0	8	45	26	41
2017	Not a person with a disability	9	14	29	21	13	4	10	40	26	629
2014	Person with a disability	16	24	14	20	14	3	10	38	45	41
2014	Not a person with a disability	9	16	28	23	12	3	9	40	28	654
2011	Person with a disability	12	29	26	19	6	6	3	27	45	38
2011	Not a person with a disability	12	19	28	19	11	2	9	34	35	673
2008	Person with a disability	4	17	37	18	11	4	9	34	24	42
2008	Not a person with a disability	10	20	30	20	12	2	6	35	32	599

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	18	31	15	16	0	0	32	37	45
2019	Not a person with a disability	8	14	32	26	17	1	2	44	23	761
2018	Person with a disability	13	18	24	22	24	0	0	46	30	47
2018	Not a person with a disability	9	15	34	24	14	2	2	40	25	634
2017	Person with a disability	17	15	32	20	13	0	2	34	33	41
2017	Not a person with a disability	8	17	28	29	14	2	3	45	26	626
2014	Person with a disability	12	17	34	22	10	0	5	34	30	41
2014	Not a person with a disability	6	14	30	30	16	1	3	48	21	651
2011	Person with a disability	8	15	40	27	8	0	3	35	24	38
2011	Not a person with a disability	7	15	34	26	12	1	5	41	23	672
2008	Person with a disability	2	9	39	32	12	2	5	47	12	42
2008	Not a person with a disability	6	15	35	23	16	1	4	41	22	597

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	10	31	14	8	4	0	23	44	45
2019	Not a person with a disability	13	19	29	20	14	1	3	36	34	766
2018	Person with a disability	27	16	25	14	18	0	0	32	43	48
2018	Not a person with a disability	16	23	28	15	13	2	2	30	41	640
2017	Person with a disability	30	24	20	8	15	2	0	24	56	40
2017	Not a person with a disability	17	22	27	17	11	2	4	30	41	627
2014	Person with a disability	27	14	32	13	12	0	2	26	42	41
2014	Not a person with a disability	15	21	30	19	11	1	3	32	37	653
2011	Person with a disability	24	26	24	18	6	3	0	24	51	38
2011	Not a person with a disability	16	20	29	17	11	2	6	30	39	672
2008	Person with a disability	5	12	38	27	10	4	4	40	19	42
2008	Not a person with a disability	12	22	28	19	13	1	5	34	37	598

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	16	24	5	9	4	3	15	59	45
2019	Not a person with a disability	17	20	26	19	11	4	3	32	41	764
2018	Person with a disability	18	21	19	17	24	0	2	41	39	47
2018	Not a person with a disability	15	23	27	18	10	4	2	29	41	636
2017	Person with a disability	19	22	32	12	15	0	0	27	41	41
2017	Not a person with a disability	14	21	27	18	12	4	4	32	38	629
2014	Person with a disability	21	26	24	16	5	0	7	23	51	41
2014	Not a person with a disability	13	19	26	22	13	3	5	37	34	654
2011	Person with a disability	20	21	31	19	9	0	0	28	41	37
2011	Not a person with a disability	12	19	27	23	13	3	5	38	33	670
2008	Person with a disability	12	17	25	23	17	2	3	42	31	42
2008	Not a person with a disability	13	20	26	19	13	3	5	35	37	600

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	21	36	9	12	7	0	23	39	45
2019	Not a person with a disability	11	18	31	23	13	2	3	38	30	764
2018	Person with a disability	20	21	18	18	19	2	2	38	43	49
2018	Not a person with a disability	13	17	33	20	10	4	3	33	32	637
2017	Person with a disability	20	13	27	20	18	0	3	39	34	41
2017	Not a person with a disability	9	20	33	18	12	4	5	33	31	631
2014	Person with a disability	10	14	38	23	5	0	11	31	26	41
2014	Not a person with a disability	8	17	33	21	12	2	6	36	28	654

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	28	30	13	10	2	0	24	46	45
2019	Not a person with a disability	8	19	36	24	10	1	2	35	28	768

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	72	16	6	0	0	0	5	93	0	46
2019	Not a person with a disability	70	16	6	3	2	0	3	89	5	766
2017	Person with a disability	78	8	12	0	3	0	0	85	3	41
2017	Not a person with a disability	72	18	3	2	2	0	3	93	4	635
2014	Person with a disability	79	5	2	8	5	0	2	85	13	41
2014	Not a person with a disability	73	17	3	3	3	0	2	91	6	654
2011	Person with a disability	71	20	0	6	0	0	3	94	6	38
2011	Not a person with a disability	68	17	5	3	3	0	3	89	6	673
2008	Person with a disability	72	12	0	2	8	0	6	89	11	42
2008	Not a person with a disability	70	14	4	4	2	1	6	89	6	606

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	36	21	17	9	3	3	51	26	46
2019	Not a person with a disability	31	28	16	7	7	7	4	67	16	765
2018	Person with a disability	24	33	12	10	11	5	4	63	23	49
2018	Not a person with a disability	24	32	20	10	4	7	4	62	15	636
2017	Person with a disability	25	23	20	15	13	4	0	50	29	41
2017	Not a person with a disability	29	34	13	10	4	7	4	70	15	633
2014	Person with a disability	29	42	10	2	11	3	2	75	15	41
2014	Not a person with a disability	32	33	16	9	4	3	3	69	14	655

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	21	4	25	15	0	3	55	41	46
2019	Not a person with a disability	48	29	9	8	5	1	0	78	13	765
2018	Person with a disability	43	26	10	8	14	0	0	68	22	49
2018	Not a person with a disability	48	29	9	8	5	1	0	78	13	636
2017	Person with a disability	43	21	8	15	13	0	0	65	28	41
2017	Not a person with a disability	47	31	8	8	5	2	0	79	13	635
2014	Person with a disability	46	30	7	8	9	0	0	76	17	41
2014	Not a person with a disability	52	28	9	7	3	1	0	81	10	655

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	41	9	12	3	0	76	15	46
2019	Not a person with a disability	56	28	7	6	3	1	85	8	763
2018	Person with a disability	45	35	9	7	4	0	80	11	49
2018	Not a person with a disability	55	34	7	2	1	0	90	4	635
2017	Person with a disability	52	25	10	10	3	0	77	13	40
2017	Not a person with a disability	50	37	7	3	2	0	87	6	632
2014	Person with a disability	50	38	5	5	2	0	88	7	40
2014	Not a person with a disability	46	39	7	6	1	0	85	8	655

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	30	22	18	3	0	0	58	20	46
2019	Not a person with a disability	46	33	12	4	3	1	0	80	7	767
2018	Person with a disability	39	35	5	16	2	0	2	76	18	49
2018	Not a person with a disability	43	39	10	4	2	2	0	84	6	636

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	24	27	7	5	3	7	56	14	46
2019	Not a person with a disability	39	26	18	5	4	1	8	71	10	768

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	24	16	22	10	0	0	52	32	45
2019	Not a person with a disability	40	32	12	8	7	1	1	73	15	765
2018	Person with a disability	35	31	11	5	17	0	0	67	22	48
2018	Not a person with a disability	37	38	12	6	5	1	0	76	11	635
2017	Person with a disability	23	45	12	6	12	0	2	69	18	41
2017	Not a person with a disability	39	37	10	8	4	1	1	78	12	634
2014	Person with a disability	35	25	16	7	17	0	0	60	24	41
2014	Not a person with a disability	36	36	13	9	5	0	1	73	14	655
2011	Person with a disability	24	26	27	13	5	0	6	53	19	38
2011	Not a person with a disability	34	33	14	10	7	0	1	68	18	675
2008	Person with a disability	38	32	7	10	12	2	0	71	22	41
2008	Not a person with a disability	35	31	14	10	9	1	1	67	19	605

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	23	18	12	7	5	0	61	20	46
2019	Not a person with a disability	51	26	13	5	4	2	0	78	8	765
2018	Person with a disability	42	33	8	7	8	2	0	76	16	47
2018	Not a person with a disability	49	31	11	5	2	1	0	82	7	635
2017	Person with a disability	40	27	11	4	10	7	0	73	16	41
2017	Not a person with a disability	48	32	9	6	3	2	1	82	9	634
2014	Person with a disability	51	15	9	19	2	3	0	68	22	41
2014	Not a person with a disability	46	32	12	4	3	2	1	80	8	655
2011	Person with a disability	30	31	19	9	4	0	6	65	15	38
2011	Not a person with a disability	39	33	13	7	5	2	1	74	13	676
2008	Person with a disability	48	17	19	5	9	2	0	67	14	42
2008	Not a person with a disability	43	27	14	5	7	4	1	73	13	605

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	33	17	9	12	3	0	61	21	44
2019	Not a person with a disability	47	32	9	6	3	1	1	80	10	761
2018	Person with a disability	35	35	12	9	8	0	0	71	17	48
2018	Not a person with a disability	46	36	7	7	3	0	1	83	10	632
2017	Person with a disability	33	38	10	7	10	0	2	72	17	41
2017	Not a person with a disability	45	35	8	7	3	1	1	82	10	633
2014	Person with a disability	41	31	9	11	7	0	0	72	18	41
2014	Not a person with a disability	44	32	12	8	3	0	0	77	12	654
2011	Person with a disability	29	34	16	15	5	0	0	63	21	38
2011	Not a person with a disability	38	35	10	11	6	0	1	74	17	673
2008	Person with a disability	40	28	11	7	11	0	3	70	19	42
2008	Not a person with a disability	40	33	10	8	7	1	0	74	16	605

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	79	9	4	4	0	0	3	91	5	44
2019	Not a person with a disability	80	10	3	2	2	0	3	93	3	763
2017	Person with a disability	74	13	5	3	2	0	2	89	5	41
2017	Not a person with a disability	81	13	2	1	1	0	2	96	3	629
2014	Person with a disability	73	10	2	8	5	0	2	85	13	41
2014	Not a person with a disability	78	12	4	2	2	1	2	93	3	655
2011	Person with a disability	79	16	3	0	0	0	3	97	0	37
2011	Not a person with a disability	77	12	4	2	3	0	3	91	4	675
2008	Person with a disability	78	7	3	3	5	0	5	89	8	42
2008	Not a person with a disability	82	9	3	2	1	0	3	94	3	600

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	38	32	23	0	7	0	0	70	7	44
2019	Not a person with a disability	60	21	9	3	3	2	3	85	6	767
2017	Person with a disability	51	27	12	4	5	0	0	79	9	41
2017	Not a person with a disability	57	26	6	3	2	4	3	89	4	633
2014	Person with a disability	53	25	5	2	10	5	0	82	13	40
2014	Not a person with a disability	51	22	8	6	4	3	6	80	10	655
2011	Person with a disability	58	17	5	5	10	2	3	80	15	37
2011	Not a person with a disability	44	28	9	6	5	2	6	79	12	673

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	48	16	18	7	11	0	64	18	45
2019	Not a person with a disability	60	21	10	3	4	1	82	8	767
2018	Person with a disability	56	17	9	7	9	3	75	16	47
2018	Not a person with a disability	56	25	8	6	3	1	82	10	633
2017	Person with a disability	47	20	9	12	10	2	68	23	41
2017	Not a person with a disability	58	24	8	4	3	2	84	8	635

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	20	22	8	11	0	59	20	46
2019	Not a person with a disability	52	29	8	5	5	0	82	10	767
2018	Person with a disability	43	29	10	7	10	0	72	18	48
2018	Not a person with a disability	52	28	9	7	4	1	80	11	631
2017	Person with a disability	41	24	16	7	10	2	66	18	41
2017	Not a person with a disability	55	26	9	6	4	0	81	10	633
2014	Person with a disability	43	29	5	14	9	0	72	23	41
2014	Not a person with a disability	50	30	10	5	4	1	81	9	655

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	29	23	11	14	8	0	48	27	46
2019	Not a person with a disability	29	31	17	7	6	8	1	66	15	767
2018	Person with a disability	25	36	10	8	13	8	0	66	23	49
2018	Not a person with a disability	29	29	19	9	6	8	1	64	16	638
2017	Person with a disability	25	17	24	10	11	13	0	48	24	41
2017	Not a person with a disability	29	36	15	8	5	7	0	70	15	634
2014	Person with a disability	17	42	10	10	14	8	0	64	26	41
2014	Not a person with a disability	26	33	18	10	4	9	0	65	15	655
2011	Person with a disability	31	21	28	2	15	3	0	53	18	38
2011	Not a person with a disability	19	31	21	10	11	7	1	54	23	674

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	26	13	25	14	3	0	47	40	46
2019	Not a person with a disability	27	32	18	13	6	4	0	62	20	765
2018	Person with a disability	20	29	18	20	14	0	0	48	34	49
2018	Not a person with a disability	27	31	19	12	8	2	0	60	21	640
2017	Person with a disability	20	17	17	27	13	5	0	40	43	41
2017	Not a person with a disability	24	35	15	17	7	3	0	61	24	633
2014	Person with a disability	15	30	12	17	20	2	3	48	40	41
2014	Not a person with a disability	21	32	19	15	8	4	0	55	24	654
2011	Person with a disability	26	34	9	18	13	0	0	60	31	37
2011	Not a person with a disability	16	31	22	12	14	5	1	50	27	671
2008	Person with a disability	27	37	16	5	13	3	0	65	19	42
2008	Not a person with a disability	23	29	22	11	9	5	1	55	22	604

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	20	16	30	14	5	35	47	45
2019	Not a person with a disability	20	30	20	15	7	7	54	24	761
2018	Person with a disability	14	27	24	15	18	2	42	33	48
2018	Not a person with a disability	18	30	22	14	9	7	52	24	637
2017	Person with a disability	16	22	8	17	24	12	44	47	41
2017	Not a person with a disability	16	33	18	19	9	6	52	29	633
2014	Person with a disability	15	25	14	15	25	5	42	43	41
2014	Not a person with a disability	14	26	23	19	10	8	45	31	653
2011	Person with a disability	11	29	20	10	27	3	41	38	37
2011	Not a person with a disability	10	31	22	19	10	8	44	32	674
2008	Person with a disability	17	39	11	15	9	9	62	27	42
2008	Not a person with a disability	14	26	22	18	9	10	45	30	604

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	18	18	29	23	3	28	53	45
2019	Not a person with a disability	19	30	19	18	10	3	50	30	765
2018	Person with a disability	15	26	16	21	18	4	43	40	49
2018	Not a person with a disability	17	33	16	19	11	3	52	31	637
2017	Person with a disability	12	25	11	14	28	10	42	46	41
2017	Not a person with a disability	15	37	16	19	8	5	55	29	633
2014	Person with a disability	10	29	8	19	32	2	40	52	41
2014	Not a person with a disability	16	31	20	17	11	5	49	29	653
2011	Person with a disability	8	25	20	25	19	3	34	45	37
2011	Not a person with a disability	12	38	18	17	12	3	52	30	675
2008	Person with a disability	22	32	17	19	11	0	53	30	42
2008	Not a person with a disability	17	36	15	19	10	4	54	30	604

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	19	16	11	4	3	3	67	16	45
2019	Not a person with a disability	45	20	11	5	4	12	2	77	10	768

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	37	22	11	7	3	0	59	19	46
2019	Not a person with a disability	26	44	16	9	3	1	0	71	13	768
2018	Person with a disability	27	42	9	14	9	0	0	68	23	47
2018	Not a person with a disability	25	45	15	10	4	1	0	71	14	640
2017	Person with a disability	28	46	12	3	8	0	3	76	11	41
2017	Not a person with a disability	28	44	14	8	4	2	0	73	13	631
2014	Person with a disability	31	31	11	10	17	0	0	63	27	41
2014	Not a person with a disability	26	42	17	9	4	2	0	70	13	654
2011	Person with a disability	28	39	23	11	0	0	0	67	11	37
2011	Not a person with a disability	25	40	17	10	6	1	0	67	16	671

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	11	27	15	27	21	0	0	37	48	46
2019	Not a person with a disability	15	32	18	22	11	1	0	48	33	765

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	26	28	4	11	3	0	57	15	46
2019	Not a person with a disability	39	37	12	5	4	1	1	78	9	763
2018	Person with a disability	37	44	7	2	9	0	0	82	12	49
2018	Not a person with a disability	41	37	10	7	3	2	0	79	11	639
2017	Person with a disability	38	24	19	5	11	3	0	64	16	41
2017	Not a person with a disability	43	36	11	6	2	2	0	81	8	633
2014	Person with a disability	36	28	6	12	10	3	5	70	24	41
2014	Not a person with a disability	38	37	11	6	3	3	1	79	10	655
2011	Person with a disability	36	25	15	17	5	3	0	63	22	37
2011	Not a person with a disability	34	34	11	10	6	4	1	72	16	672
2008	Person with a disability	53	26	9	8	4	0	0	79	12	42
2008	Not a person with a disability	40	34	11	6	5	4	1	78	11	605

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	25	23	16	8	0	53	24	46
2019	Not a person with a disability	33	37	17	7	4	1	72	11	764
2018	Person with a disability	29	35	18	7	9	2	66	16	49
2018	Not a person with a disability	35	35	18	7	3	2	72	10	639

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	12	13	33	17	4	0	34	52	46
2019	Not a person with a disability	20	26	19	14	10	7	4	51	28	766
2018	Person with a disability	21	20	13	18	21	2	5	45	42	47
2018	Not a person with a disability	21	28	16	15	9	9	3	55	27	640
2017	Person with a disability	12	16	12	15	25	20	0	35	50	41
2017	Not a person with a disability	23	28	16	12	8	9	4	58	23	633
2014	Person with a disability	15	17	12	20	22	5	9	37	48	41
2014	Not a person with a disability	16	25	15	14	13	12	5	50	32	654
2011	Person with a disability	20	12	24	16	20	2	6	35	39	38
2011	Not a person with a disability	13	19	19	14	16	13	6	39	37	675

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	13	22	12	28	25	0	0	35	53	46
2019	Not a person with a disability	21	30	21	13	10	4	1	54	24	766
2018	Person with a disability	19	14	17	18	27	2	2	35	47	49
2018	Not a person with a disability	21	33	17	14	10	3	1	57	25	641
2017	Person with a disability	18	19	13	17	27	4	2	39	47	41
2017	Not a person with a disability	22	32	19	13	8	5	1	57	22	632
2014	Person with a disability	17	32	11	10	23	5	2	53	35	41
2014	Not a person with a disability	20	29	20	14	11	5	2	52	27	655
2011	Person with a disability	16	34	10	19	15	3	3	53	36	38
2011	Not a person with a disability	15	27	17	17	18	3	2	44	38	675
2008	Person with a disability	20	29	21	13	12	5	0	51	27	42
2008	Not a person with a disability	18	27	18	17	14	4	1	48	33	603

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	16	6	24	35	2	5	30	63	46
2019	Not a person with a disability	20	26	18	14	16	3	3	49	31	769
2018	Person with a disability	12	17	12	18	37	2	2	30	58	49
2018	Not a person with a disability	19	24	16	14	18	4	4	47	36	641
2017	Person with a disability	13	7	18	20	36	2	4	21	60	41
2017	Not a person with a disability	16	24	16	17	19	3	4	43	39	634
2014	Person with a disability	14	22	13	13	32	7	0	39	48	41
2014	Not a person with a disability	14	22	15	19	22	3	4	39	45	655
2011	Person with a disability	8	13	22	20	25	0	11	24	51	38
2011	Not a person with a disability	11	20	16	20	27	1	4	33	50	675
2008	Person with a disability	18	18	28	16	11	3	6	40	29	42
2008	Not a person with a disability	12	26	14	18	22	4	4	41	44	605

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	52	13	17	6	7	0	5	69	13	46
2019	Not a person with a disability	53	21	14	3	2	1	5	80	6	763

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	12	5	6	9	7	11	75	19	46
2019	Not a person with a disability	58	13	6	3	5	4	12	83	9	764

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	20	16	9	10	2	4	63	21	46
2019	Not a person with a disability	44	24	15	5	4	2	5	74	10	765

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	15	15	17	13	3	4	51	33	46
2019	Not a person with a disability	41	20	16	7	6	4	5	67	15	760

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	13	14	15	20	4	3	48	37	44
2019	Not a person with a disability	42	16	15	8	10	4	4	63	20	766

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	66	12	2	9	0	2	9	88	10	46
2019	Not a person with a disability	67	14	9	3	1	2	5	86	4	764

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	19	16	7	10	3	4	65	18	46
2019	Not a person with a disability	74	8	4	2	3	5	4	89	6	758

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	22	21	1	9	3	4	67	11	46
2019	Not a person with a disability	77	6	3	1	1	3	9	94	2	763

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	30	13	23	9	5	0	52	34	46
2019	Not a person with a disability	20	43	20	8	5	3	1	65	14	765
2018	Person with a disability	17	33	20	12	14	2	2	52	27	49
2018	Not a person with a disability	22	39	20	10	6	3	0	64	16	639
2017	Person with a disability	19	22	28	16	8	5	2	44	26	41
2017	Not a person with a disability	23	37	19	10	5	5	0	63	16	633

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	35	16	17	5	3	3	60	23	45
2019	Not a person with a disability	35	39	13	5	4	2	0	77	10	762
2018	Person with a disability	36	34	17	6	7	0	0	70	13	48
2018	Not a person with a disability	42	38	12	6	1	2	0	81	7	634
2017	Person with a disability	31	34	16	8	8	2	0	67	17	41
2017	Not a person with a disability	40	40	10	5	2	2	0	82	7	635
2014	Person with a disability	55	23	5	10	7	0	0	78	17	41
2014	Not a person with a disability	43	36	11	6	2	3	0	81	8	654
2011	Person with a disability	29	41	13	9	9	0	0	69	18	37
2011	Not a person with a disability	30	40	15	7	6	2	0	72	13	675

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	39	18	5	5	0	0	72	10	45
2019	Not a person with a disability	41	33	15	4	3	4	1	77	7	763
2018	Person with a disability	38	35	11	4	9	2	0	75	13	49
2018	Not a person with a disability	41	36	13	4	2	4	0	80	6	634
2017	Person with a disability	36	20	24	3	13	2	2	59	16	41
2017	Not a person with a disability	40	34	14	3	3	6	0	80	6	630
2014	Person with a disability	44	31	5	11	10	0	0	75	21	41
2014	Not a person with a disability	43	34	11	4	2	5	0	82	6	655

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	32	16	15	4	0	64	20	46
2019	Not a person with a disability	50	34	7	5	3	1	85	8	765
2018	Person with a disability	34	40	14	4	9	0	74	13	49
2018	Not a person with a disability	51	32	8	5	3	0	84	8	635
2017	Person with a disability	43	24	13	10	10	0	67	21	41
2017	Not a person with a disability	48	38	7	5	2	0	86	7	633
2014	Person with a disability	52	27	0	14	8	0	79	21	41
2014	Not a person with a disability	51	36	7	4	2	0	87	6	655
2011	Person with a disability	32	41	16	6	6	0	73	11	37
2011	Not a person with a disability	37	38	11	8	5	1	76	13	674
2008	Person with a disability	39	37	7	9	7	0	76	16	42
2008	Not a person with a disability	40	37	11	7	4	1	77	12	607

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	29	16	14	17	0	52	32	46
2019	Not a person with a disability	38	33	15	7	6	1	71	13	765
2018	Person with a disability	28	29	21	14	9	0	56	23	49
2018	Not a person with a disability	37	34	13	8	7	1	72	15	634
2017	Person with a disability	33	22	22	9	14	0	55	23	41
2017	Not a person with a disability	38	31	17	9	4	1	70	13	634
2014	Person with a disability	32	34	10	8	17	0	66	24	41
2014	Not a person with a disability	32	35	16	11	4	1	68	16	655
2011	Person with a disability	25	23	30	11	11	0	48	22	37
2011	Not a person with a disability	25	35	21	13	6	0	60	19	675

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	26	22	14	15	0	49	29	46
2019	Not a person with a disability	35	35	14	10	5	0	70	15	759
2018	Person with a disability	31	35	15	13	7	0	65	20	47
2018	Not a person with a disability	37	36	13	8	5	0	73	14	635
2017	Person with a disability	30	27	20	12	10	0	57	23	41
2017	Not a person with a disability	39	36	13	7	4	1	75	12	631
2014	Person with a disability	35	38	8	10	9	0	73	19	41
2014	Not a person with a disability	33	37	14	12	4	0	70	16	654
2011	Person with a disability	26	35	20	11	8	0	61	19	37
2011	Not a person with a disability	26	39	16	12	6	0	65	18	677
2008	Person with a disability	41	35	10	9	5	0	77	14	42
2008	Not a person with a disability	32	38	13	10	5	1	71	15	606

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	18	27	12	15	2	3	43	28	46
2019	Not a person with a disability	34	23	19	10	9	4	1	60	19	766
2018	Person with a disability	31	26	16	15	6	2	4	61	22	49
2018	Not a person with a disability	34	26	16	12	8	4	1	63	20	636
2017	Person with a disability	29	26	12	12	16	2	3	57	30	41
2017	Not a person with a disability	32	30	18	9	6	4	1	66	15	633
2014	Person with a disability	35	24	11	13	14	2	0	60	28	41
2014	Not a person with a disability	32	23	19	13	8	5	1	58	22	654
2011	Person with a disability	33	24	21	3	16	3	0	59	20	37
2011	Not a person with a disability	26	28	18	12	11	4	1	57	24	674
2008	Person with a disability	39	14	22	13	9	0	4	55	23	42
2008	Not a person with a disability	29	27	15	11	9	5	4	61	22	605

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Person with a disability	28	26	46	46
2019	Not a person with a disability	26	35	39	770
2018	Person with a disability	30	38	32	49
2018	Not a person with a disability	28	35	37	646
2017	Person with a disability	32	43	25	41
2017	Not a person with a disability	23	40	37	635
2014	Person with a disability	24	45	31	41
2014	Not a person with a disability	26	39	36	655
2011	Person with a disability	26	37	36	36
2011	Not a person with a disability	33	33	34	676

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Person with a disability	9	21	42	10	18	0	13
2019	Not a person with a disability	11	29	34	4	11	11	205
2018	Person with a disability	41	15	36	0	7	0	14
2018	Not a person with a disability	11	25	35	8	15	6	183
2017	Person with a disability	31	8	8	0	39	15	13
2017	Not a person with a disability	16	15	48	6	9	6	148
2014	Person with a disability	0	20	68	12	9999	0	10
2014	Not a person with a disability	20	15	39	7	9999	20	169
2011	Person with a disability	29	9	28	25	9999	10	10
2011	Not a person with a disability	18	15	50	7	9999	10	222

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	32	7	15	3	0	8	73	19	46
2019	Not a person with a disability	29	41	12	9	3	1	5	74	13	765

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	18	26	5	5	6	7	58	12	46
2019	Not a person with a disability	48	25	12	2	2	6	6	82	4	763

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	22	78	46
2019	Not a person with a disability	11	89	768
2018	Person with a disability	28	72	49
2018	Not a person with a disability	12	88	641

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	35	65	46
2019	Not a person with a disability	13	87	767

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	13	16	23	13	17	11	7	36	36	46
2019	Not a person with a disability	15	18	20	6	4	30	7	51	16	767
2018	Person with a disability	12	31	17	9	15	14	2	51	29	48
2018	Not a person with a disability	20	19	20	4	3	29	5	58	11	636
2017	Person with a disability	20	15	28	8	7	18	5	45	19	41
2017	Not a person with a disability	19	18	17	5	5	27	8	58	16	635
2014	Person with a disability	11	24	20	14	14	11	5	43	34	41
2014	Not a person with a disability	15	17	18	6	4	32	7	54	16	655

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	25	21	14	15	3	3	47	31	46
2019	Not a person with a disability	33	31	17	4	5	9	1	70	11	766
2018	Person with a disability	21	37	25	10	7	0	0	57	17	47
2018	Not a person with a disability	33	30	19	4	2	12	1	72	7	635
2017	Person with a disability	30	30	11	10	8	11	0	68	20	41
2017	Not a person with a disability	31	33	16	5	4	10	1	72	9	629
2014	Person with a disability	22	33	14	15	10	5	0	59	26	41
2014	Not a person with a disability	24	29	19	6	3	17	2	65	11	655
2011	Person with a disability	29	37	17	12	6	0	0	66	17	38
2011	Not a person with a disability	28	36	19	6	4	7	0	69	11	670

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	22	78	46
2019	Not a person with a disability	6	94	764
2018	Person with a disability	19	81	48
2018	Not a person with a disability	5	95	640

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	10
2019	Not a person with a disability	0	100	49

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	10
2019	Not a person with a disability	0	100	49

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	10
2019	Not a person with a disability	0	100	49

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	35	65	46
2019	Not a person with a disability	9	91	763

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	8	13	37	14	12	10	7	25	31	46
2019	Not a person with a disability	16	17	21	3	4	32	7	55	11	764
2018	Person with a disability	14	33	23	2	9	16	4	58	13	49
2018	Not a person with a disability	21	16	21	4	2	31	5	58	9	639
2017	Person with a disability	20	12	13	15	8	26	5	47	34	41
2017	Not a person with a disability	20	17	18	3	2	33	7	62	8	634
2014	Person with a disability	17	21	17	15	8	16	7	49	29	41
2014	Not a person with a disability	19	15	18	3	2	37	7	60	8	654

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	28	27	10	10	7	4	48	22	46
2019	Not a person with a disability	33	32	16	3	4	10	1	74	8	765
2018	Person with a disability	24	51	15	2	7	3	0	76	9	48
2018	Not a person with a disability	34	28	19	5	2	12	1	71	7	643
2017	Person with a disability	32	23	10	9	14	10	3	63	26	40
2017	Not a person with a disability	33	33	13	3	2	13	1	78	6	634
2014	Person with a disability	29	29	16	10	8	8	0	63	19	41
2014	Not a person with a disability	31	26	18	3	2	19	1	72	6	655
2011	Person with a disability	29	46	11	6	5	4	0	78	11	38
2011	Not a person with a disability	33	34	18	3	3	8	0	74	7	674

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	12	31	18	13	0	4	36	32	46
2019	Not a person with a disability	19	27	21	15	17	0	1	47	32	766
2018	Person with a disability	24	6	28	17	22	0	3	31	40	48
2018	Not a person with a disability	19	22	22	17	17	1	2	42	35	643
2017	Person with a disability	23	18	17	19	21	0	2	42	40	41
2017	Not a person with a disability	16	24	21	14	23	1	2	41	37	633

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	25	17	15	24	0	0	45	39	46
2019	Not a person with a disability	16	25	26	17	15	0	1	41	32	765
2018	Person with a disability	25	13	26	22	14	0	0	38	36	48
2018	Not a person with a disability	14	23	29	18	15	1	1	37	33	642
2017	Person with a disability	26	13	20	19	22	0	0	39	41	41
2017	Not a person with a disability	14	24	27	17	16	1	2	38	33	633

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	9	24	20	18	0	2	37	39	44
2019	Not a person with a disability	25	29	22	13	9	1	1	55	23	764
2018	Person with a disability	32	19	19	11	19	0	0	51	30	48
2018	Not a person with a disability	21	27	27	13	9	1	1	49	23	642
2017	Person with a disability	25	26	14	18	16	0	0	51	34	41
2017	Not a person with a disability	22	31	21	11	12	0	3	54	24	633

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	13	16	19	23	0	8	37	46	46
2019	Not a person with a disability	17	26	24	18	14	2	1	44	32	764
2018	Person with a disability	31	12	16	14	27	0	0	43	41	49
2018	Not a person with a disability	16	23	25	19	15	1	1	40	34	638
2017	Person with a disability	15	17	17	25	26	0	0	32	52	41
2017	Not a person with a disability	14	20	26	17	20	1	1	36	38	632

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	13	17	7	15	0	4	59	24	44
2019	Not a person with a disability	44	23	13	7	7	1	5	72	15	765
2018	Person with a disability	47	16	14	3	9	0	11	70	14	48
2018	Not a person with a disability	42	20	14	7	8	1	8	68	17	643
2017	Person with a disability	35	25	9	7	8	0	16	71	18	40
2017	Not a person with a disability	39	22	15	6	7	1	10	68	15	632

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	18	26	11	16	0	3	46	28	46
2019	Not a person with a disability	31	28	19	10	9	1	1	60	20	764
2018	Person with a disability	27	18	26	14	13	0	3	46	27	47
2018	Not a person with a disability	32	21	23	10	12	1	1	55	22	642
2017	Person with a disability	31	5	31	14	13	0	5	39	28	40
2017	Not a person with a disability	28	27	21	13	7	1	2	57	21	630

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	18	32	15	10	0	3	42	26	46
2019	Not a person with a disability	31	32	20	10	5	1	1	64	15	766
2018	Person with a disability	26	24	24	14	10	0	2	52	24	46
2018	Not a person with a disability	28	34	21	9	5	1	2	65	14	644
2017	Person with a disability	34	20	25	12	8	0	0	55	21	40
2017	Not a person with a disability	27	31	20	11	6	1	3	61	18	630

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	15	28	25	14	0	0	33	39	46
2019	Not a person with a disability	27	30	21	11	8	2	1	58	20	763
2018	Person with a disability	26	22	18	13	18	0	2	49	32	46
2018	Not a person with a disability	24	30	24	13	8	1	1	55	21	644
2017	Person with a disability	25	25	16	23	11	0	0	50	34	40
2017	Not a person with a disability	23	31	22	14	7	0	2	55	22	630

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	9	37	16	4	0	3	41	21	46
2019	Not a person with a disability	37	26	17	11	6	1	1	65	17	763
2018	Person with a disability	28	26	25	10	9	0	2	55	19	47
2018	Not a person with a disability	33	29	22	9	5	1	1	63	14	643
2017	Person with a disability	23	25	24	15	8	3	2	50	25	40
2017	Not a person with a disability	32	30	21	9	5	1	2	65	14	631

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	18	23	23	13	0	0	40	36	46
2019	Not a person with a disability	39	26	14	10	9	1	2	67	19	763

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	23	41	7	9	0	0	43	16	46
2019	Not a person with a disability	37	29	18	7	6	1	2	68	13	760
2018	Person with a disability	31	16	26	14	12	0	2	47	26	45
2018	Not a person with a disability	34	28	21	10	5	1	1	63	15	639
2017	Person with a disability	34	22	19	15	8	0	2	57	24	40
2017	Not a person with a disability	31	31	21	10	4	1	2	64	14	625

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	23	26	17	12	0	2	45	29	46
2019	Not a person with a disability	50	23	13	6	6	1	2	75	12	761
2018	Person with a disability	42	19	11	4	18	0	7	65	23	42
2018	Not a person with a disability	51	25	12	4	5	1	2	78	9	642
2017	Person with a disability	46	24	18	5	5	0	2	71	10	41
2017	Not a person with a disability	54	25	12	5	2	0	2	81	7	632

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	23	11	11	6	0	7	70	18	46
2019	Not a person with a disability	71	12	5	2	2	1	6	90	4	761
2018	Person with a disability	49	15	16	6	7	3	4	68	14	45
2018	Not a person with a disability	69	16	5	2	2	1	5	90	4	641

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	25	15	7	7	0	5	70	15	45
2019	Not a person with a disability	73	12	5	3	4	1	3	88	7	762
2018	Person with a disability	39	24	15	9	4	4	4	69	15	47
2018	Not a person with a disability	74	11	5	2	2	1	4	90	5	640
2017	Person with a disability	62	9	9	6	8	0	6	76	14	41
2017	Not a person with a disability	73	12	5	2	3	0	4	89	5	631

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	38	5	8	7	0	3	80	16	45
2019	Not a person with a disability	57	27	7	3	2	1	2	87	5	760
2018	Person with a disability	37	39	19	0	5	0	0	77	5	48
2018	Not a person with a disability	59	23	10	3	2	1	3	85	5	639
2017	Person with a disability	59	21	13	3	0	0	4	84	3	41
2017	Not a person with a disability	55	26	9	3	3	0	2	84	6	633

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	38	31	12	8	8	0	3	71	17	45
2019	Not a person with a disability	61	18	9	5	5	1	2	81	10	756
2018	Person with a disability	42	24	19	9	6	0	0	66	15	47
2018	Not a person with a disability	59	19	10	5	4	1	3	81	9	637
2017	Person with a disability	50	16	20	2	10	0	2	67	12	41
2017	Not a person with a disability	59	24	7	3	4	0	3	85	7	631

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	6	7	0	3	0	35	85	4	44
2019	Not a person with a disability	60	11	5	1	1	1	23	91	2	755
2018	Person with a disability	54	13	6	5	0	0	22	86	6	47
2018	Not a person with a disability	55	11	5	2	0	1	26	90	3	632
2017	Person with a disability	48	12	11	0	0	0	30	84	0	41
2017	Not a person with a disability	55	13	6	1	2	0	24	88	4	633

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	56	10	12	5	6	0	11	74	12	45
2019	Not a person with a disability	66	18	7	1	1	1	6	90	3	756
2018	Person with a disability	51	20	15	7	3	0	5	75	10	46
2018	Not a person with a disability	60	17	9	3	3	1	7	84	6	640
2017	Person with a disability	55	11	11	8	0	0	14	77	9	38
2017	Not a person with a disability	61	19	9	3	2	0	7	86	4	630

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	18	8	5	6	0	14	77	13	44
2019	Not a person with a disability	52	15	14	7	9	1	3	70	16	763
2018	Person with a disability	40	9	26	8	8	0	10	54	18	48
2018	Not a person with a disability	52	15	11	6	10	1	5	71	18	639
2017	Person with a disability	46	9	10	15	11	0	8	60	28	41
2017	Not a person with a disability	52	19	10	5	9	1	4	75	14	634

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	24	17	5	5	0	11	70	11	45
2019	Not a person with a disability	54	27	12	2	2	1	3	84	4	755
2018	Person with a disability	35	28	16	8	3	0	10	70	12	47
2018	Not a person with a disability	52	27	12	2	2	1	3	83	5	639
2017	Person with a disability	30	28	16	16	6	0	4	60	23	40
2017	Not a person with a disability	51	28	12	3	2	0	5	82	5	632

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	11	24	35	15	15	0	0	35	30	46
2019	Not a person with a disability	14	30	36	13	7	1	0	44	20	765
2018	Person with a disability	10	21	35	24	10	0	0	31	34	49
2018	Not a person with a disability	14	29	35	16	5	1	0	43	21	644
2017	Person with a disability	7	19	39	20	15	0	0	26	35	41
2017	Not a person with a disability	12	28	40	14	6	0	1	40	20	633

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	13	23	45	18	0	0	0	18	37	44
2019	Not a person with a disability	10	21	37	22	9	1	1	31	31	761
2018	Person with a disability	16	30	34	12	9	0	0	21	45	47
2018	Not a person with a disability	10	19	36	23	11	1	1	34	29	632
2017	Person with a disability	15	26	33	19	7	0	0	25	41	41
2017	Not a person with a disability	7	21	41	22	8	0	1	31	28	633

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	13	51	17	15	3	0	64	18	46
2019	Not a person with a disability	28	38	18	8	4	4	69	12	764
2018	Person with a disability	12	45	18	16	4	6	60	21	49
2018	Not a person with a disability	26	37	19	8	6	4	66	14	644
2017	Person with a disability	13	32	16	18	16	5	47	36	41
2017	Not a person with a disability	18	38	18	12	7	7	61	20	633

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	8	26	14	34	15	3	35	50	46
2019	Not a person with a disability	21	36	20	13	8	2	58	22	767
2018	Person with a disability	19	25	20	21	13	2	45	34	49
2018	Not a person with a disability	22	37	16	14	9	3	60	24	645
2017	Person with a disability	10	32	18	21	19	0	42	40	40
2017	Not a person with a disability	18	38	18	16	7	3	58	24	633

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	56	44	46
2019	Not a person with a disability	14	86	766
2017	Person with a disability	57	43	41
2017	Not a person with a disability	16	84	633
2014	Person with a disability	64	36	41
2014	Not a person with a disability	11	89	652

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	95	5	26
2019	Not a person with a disability	81	19	102
2017	Person with a disability	72	28	22
2017	Not a person with a disability	82	18	100
2014	Person with a disability	88	12	26
2014	Not a person with a disability	76	24	71

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	37	42	5	11	5	0	0	79	16	25
2019	Not a person with a disability	56	35	2	3	1	3	0	94	4	84
2017	Person with a disability	52	28	8	6	6	0	0	80	13	16
2017	Not a person with a disability	60	33	3	3	0	0	1	94	3	82
2014	Person with a disability	46	41	0	8	5	0	0	87	13	23
2014	Not a person with a disability	58	29	6	6	2	0	0	87	8	55

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	27	24	17	8	3	1	20	80	46
2019	Not a person with a disability	17	27	26	13	14	3	1	18	82	766
2018	Person with a disability	25	16	23	16	15	2	2	27	73	49
2018	Not a person with a disability	26	24	21	12	14	3	1	27	73	645
2017	Person with a disability	38	17	10	9	17	7	2	42	58	41
2017	Not a person with a disability	21	23	21	12	17	5	1	22	78	634

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	75	25	35
2019	Not a person with a disability	70	30	611

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	39	61	35
2019	Not a person with a disability	37	63	602
2018	Person with a disability	24	76	32
2018	Not a person with a disability	34	66	449

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	8	16	24	29	21	0	2	25	51	35
2019	Not a person with a disability	14	21	17	20	19	2	8	38	43	602
2018	Person with a disability	2	25	15	27	21	0	10	30	53	33
2018	Not a person with a disability	11	25	18	17	19	2	7	40	40	451
2017	Person with a disability	3	29	25	0	37	0	6	34	40	21
2017	Not a person with a disability	11	24	14	18	22	3	9	39	45	463

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	4	14	22	27	33	0	0	18	60	34
2019	Not a person with a disability	6	17	16	20	33	2	7	24	58	600
2018	Person with a disability	4	18	2	18	48	3	6	24	73	33
2018	Not a person with a disability	4	13	17	17	41	2	6	18	63	452
2017	Person with a disability	0	5	26	5	55	3	6	5	66	21
2017	Not a person with a disability	2	9	11	15	54	3	6	12	76	463

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	16	27	4	4	0	17	57	10	46
2019	Not a person with a disability	38	19	12	9	11	2	9	63	23	756
2018	Person with a disability	33	15	14	2	21	0	15	57	27	47
2018	Not a person with a disability	40	16	16	10	8	2	9	63	19	644

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 108. Are you a person with a disability?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?