2019 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 106. Are you an Aboriginal person?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 41 39 0 9 12 0 0 79 21 19
2019 Non-Aboriginal 40 42 6 9 3 0 0 82 12 791
2017 Aboriginal 30 61 4 5 0 0 0 91 5 21
2017 Non-Aboriginal 33 50 5 10 3 0 0 83 12 658
2014 Aboriginal 25 45 11 16 4 0 0 70 20 20
2014 Non-Aboriginal 40 45 4 7 3 0 0 85 11 678
2011 Aboriginal 22 70 0 4 4 0 0 92 8 21
2011 Non-Aboriginal 36 47 4 10 2 0 0 84 12 697
2008 Aboriginal 37 36 9 10 8 0 0 73 18 11
2008 Non-Aboriginal 40 46 4 8 3 0 0 85 10 633

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 79 9 7 5 0 0 0 88 5 19
2019 Non-Aboriginal 66 20 5 5 2 0 1 87 8 795
2017 Aboriginal 74 21 0 0 5 0 0 95 5 21
2017 Non-Aboriginal 69 21 4 5 1 0 1 90 6 656
2014 Aboriginal 91 9 0 0 0 0 0 100 0 20
2014 Non-Aboriginal 66 22 3 6 2 0 1 89 8 676
2011 Aboriginal 71 4 6 14 0 6 0 79 15 21
2011 Non-Aboriginal 67 20 5 5 3 0 1 87 8 699
2008 Aboriginal 37 26 10 8 10 9 0 69 20 11
2008 Non-Aboriginal 67 18 4 7 3 0 1 86 10 633

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 34 32 0 21 14 0 0 66 34 19
2019 Non-Aboriginal 39 33 8 12 8 0 0 72 20 792
2017 Aboriginal 54 46 0 0 0 0 0 100 0 21
2017 Non-Aboriginal 44 36 4 11 5 0 0 80 16 658
2014 Aboriginal 39 40 6 11 4 0 0 79 15 20
2014 Non-Aboriginal 44 32 7 11 6 0 0 76 17 676
2011 Aboriginal 45 27 15 9 4 0 0 72 13 20
2011 Non-Aboriginal 41 38 8 7 5 0 0 80 12 697

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 52 16 5 12 16 0 0 68 27 19
2019 Non-Aboriginal 33 37 10 14 5 0 1 71 19 787
2018 Aboriginal 37 43 3 17 0 0 0 80 17 26
2018 Non-Aboriginal 31 42 8 14 4 0 0 74 18 666
2017 Aboriginal 54 32 14 0 0 0 0 86 0 21
2017 Non-Aboriginal 33 42 10 10 4 0 1 76 14 657
2014 Aboriginal 24 38 17 20 0 0 0 62 20 20
2014 Non-Aboriginal 32 40 13 10 5 0 0 72 15 677
2011 Aboriginal 37 18 21 15 8 0 0 55 23 21
2011 Non-Aboriginal 30 37 14 12 6 0 1 68 18 699
2008 Aboriginal 27 46 17 0 10 0 0 73 10 11
2008 Non-Aboriginal 34 37 13 10 4 0 1 72 15 634

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 63 19 0 10 8 0 0 82 18 18
2019 Non-Aboriginal 43 35 11 7 2 1 0 79 10 785
2017 Aboriginal 59 18 20 3 0 0 0 77 3 21
2017 Non-Aboriginal 43 39 9 7 1 0 0 83 8 653
2014 Aboriginal 34 31 5 26 4 0 0 65 30 20
2014 Non-Aboriginal 43 38 10 7 2 0 0 81 8 677

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 71 18 0 11 0 0 0 89 11 19
2019 Non-Aboriginal 41 30 12 10 5 0 0 72 16 793
2018 Aboriginal 38 23 26 9 3 0 0 62 12 26
2018 Non-Aboriginal 42 30 12 8 6 1 1 74 14 662
2017 Aboriginal 47 34 14 0 0 0 4 85 0 21
2017 Non-Aboriginal 40 35 9 9 5 0 1 76 15 653
2014 Aboriginal 41 25 10 16 8 0 0 66 25 20
2014 Non-Aboriginal 40 31 12 10 6 0 1 72 16 677
2011 Aboriginal 45 31 14 4 0 6 0 81 4 21
2011 Non-Aboriginal 33 36 13 10 7 1 1 70 17 699

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 58 26 7 5 5 0 0 84 9 19
2019 Non-Aboriginal 43 36 12 5 4 0 0 79 9 792
2018 Aboriginal 48 41 6 0 5 0 0 89 5 26
2018 Non-Aboriginal 45 36 10 6 3 0 0 81 9 664
2017 Aboriginal 51 49 0 0 0 0 0 100 0 21
2017 Non-Aboriginal 40 43 8 6 3 0 0 83 9 654
2014 Aboriginal 44 50 0 6 0 0 0 94 6 20
2014 Non-Aboriginal 36 42 11 7 3 0 0 79 10 678
2011 Aboriginal 39 37 9 15 0 0 0 76 15 21
2011 Non-Aboriginal 36 40 11 7 5 0 0 76 12 697
2008 Aboriginal 56 26 0 18 0 0 0 82 18 11
2008 Non-Aboriginal 42 34 14 5 5 0 0 76 10 628

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 36 27 7 20 9 0 0 63 30 19
2019 Non-Aboriginal 26 37 13 14 10 1 0 64 23 791
2018 Aboriginal 20 41 24 7 8 0 0 61 15 26
2018 Non-Aboriginal 27 33 16 12 11 1 0 61 24 664
2017 Aboriginal 25 32 22 12 9 0 0 56 22 21
2017 Non-Aboriginal 28 35 10 15 11 0 0 64 26 655
2014 Aboriginal 5 34 34 17 10 0 0 39 27 20
2014 Non-Aboriginal 25 37 16 13 10 0 0 62 23 678
2011 Aboriginal 31 45 4 8 11 0 0 77 19 21
2011 Non-Aboriginal 20 33 17 17 13 0 0 53 30 698

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 42 21 0 25 13 0 0 63 37 18
2019 Non-Aboriginal 38 38 10 9 4 0 0 77 13 790
2018 Aboriginal 28 49 20 3 0 0 0 77 3 26
2018 Non-Aboriginal 35 40 10 8 5 0 0 76 14 663
2017 Aboriginal 37 36 23 4 0 0 0 73 4 21
2017 Non-Aboriginal 33 46 11 6 4 0 0 79 11 654

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 58 9 18 10 5 0 0 67 15 18
2019 Non-Aboriginal 56 30 7 5 2 0 0 86 6 788
2018 Aboriginal 47 45 3 0 5 0 0 92 5 26
2018 Non-Aboriginal 57 33 5 3 1 1 0 91 4 662
2017 Aboriginal 58 22 9 6 0 0 4 84 6 21
2017 Non-Aboriginal 46 40 7 4 2 1 0 87 6 653
2014 Aboriginal 32 54 8 6 0 0 0 86 6 20
2014 Non-Aboriginal 51 35 8 3 3 0 0 87 6 677
2011 Aboriginal 48 39 4 4 4 0 0 87 8 20
2011 Non-Aboriginal 44 38 8 6 4 1 0 82 10 699
2008 Aboriginal 47 36 0 8 0 9 0 91 9 11
2008 Non-Aboriginal 53 35 6 3 2 0 0 89 5 631

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 39 26 9 9 16 0 0 65 25 19
2019 Non-Aboriginal 34 32 13 12 8 0 0 66 20 794
2018 Aboriginal 30 32 15 14 10 0 0 62 23 26
2018 Non-Aboriginal 36 32 13 9 9 0 0 68 19 665
2017 Aboriginal 25 47 9 9 10 0 0 72 19 21
2017 Non-Aboriginal 33 37 9 11 9 1 0 70 20 652

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 66 17 7 5 5 0 0 84 9 19
2019 Non-Aboriginal 57 30 8 3 1 0 0 88 4 790
2018 Aboriginal 69 28 3 0 0 0 0 97 0 26
2018 Non-Aboriginal 62 27 8 2 0 0 0 89 2 657
2017 Aboriginal 70 26 4 0 0 0 0 96 0 21
2017 Non-Aboriginal 58 34 6 2 0 0 0 91 2 653
2014 Aboriginal 70 30 0 0 0 0 0 100 0 20
2014 Non-Aboriginal 64 27 6 1 2 0 0 91 3 677
2011 Aboriginal 78 13 6 4 0 0 0 90 4 21
2011 Non-Aboriginal 61 28 7 2 1 0 0 89 4 695

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 46 24 9 9 12 0 0 70 21 19
2019 Non-Aboriginal 31 37 16 9 6 0 1 68 16 792
2018 Aboriginal 18 45 20 17 0 0 0 63 17 26
2018 Non-Aboriginal 32 35 15 9 8 0 1 68 17 659
2017 Aboriginal 36 37 17 5 4 0 0 73 10 20
2017 Non-Aboriginal 32 41 10 10 7 0 0 73 17 655
2014 Aboriginal 15 39 22 19 4 0 0 55 23 20
2014 Non-Aboriginal 26 42 12 12 7 0 0 69 20 677
2011 Aboriginal 43 29 5 15 8 0 0 72 23 21
2011 Non-Aboriginal 26 39 12 12 10 0 0 65 22 695

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 48 36 5 0 12 0 0 84 12 19
2019 Non-Aboriginal 34 32 18 9 6 0 1 66 15 793
2018 Aboriginal 18 57 12 13 0 0 0 76 13 26
2018 Non-Aboriginal 36 33 14 9 6 0 1 70 16 662
2017 Aboriginal 40 34 10 12 4 0 0 75 16 21
2017 Non-Aboriginal 35 37 12 11 4 0 0 73 15 656
2014 Aboriginal 20 35 20 20 6 0 0 55 26 20
2014 Non-Aboriginal 30 36 16 10 7 0 1 67 17 676

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 45 23 5 20 7 0 0 68 27 18
2019 Non-Aboriginal 30 39 12 13 5 0 0 70 18 789
2018 Aboriginal 44 26 8 15 8 0 0 69 22 25
2018 Non-Aboriginal 30 36 16 11 6 0 0 66 18 659
2017 Aboriginal 41 29 15 10 4 0 0 70 15 21
2017 Non-Aboriginal 31 38 12 13 6 0 0 69 19 655
2014 Aboriginal 29 27 25 15 5 0 0 56 20 20
2014 Non-Aboriginal 32 37 15 10 7 0 0 69 17 678
2011 Aboriginal 38 37 10 6 9 0 0 75 15 19
2011 Non-Aboriginal 31 39 13 11 5 0 0 71 16 697

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 59 23 8 5 5 0 0 82 10 18
2019 Non-Aboriginal 48 33 11 5 2 0 0 82 8 795
2018 Aboriginal 44 44 3 3 5 0 0 89 8 26
2018 Non-Aboriginal 48 35 9 5 2 0 0 83 8 660
2017 Aboriginal 55 45 0 0 0 0 0 100 0 21
2017 Non-Aboriginal 43 43 7 5 2 0 0 86 7 654
2014 Aboriginal 59 32 9 0 0 0 0 91 0 20
2014 Non-Aboriginal 45 37 10 4 3 1 0 83 7 677
2011 Aboriginal 43 43 14 0 0 0 0 86 0 21
2011 Non-Aboriginal 41 40 11 5 4 0 0 81 9 700
2008 Aboriginal 56 36 0 8 0 0 0 92 8 11
2008 Non-Aboriginal 47 36 10 4 3 0 0 83 7 633

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 21 39 25 12 4 0 0 60 16 19
2019 Non-Aboriginal 35 28 17 11 8 0 0 63 20 791
2018 Aboriginal 32 26 29 7 6 0 0 58 13 26
2018 Non-Aboriginal 35 31 16 11 6 1 0 67 17 665
2017 Aboriginal 53 26 18 3 0 0 0 79 3 21
2017 Non-Aboriginal 34 36 16 8 5 0 1 71 13 654
2014 Aboriginal 62 30 4 0 4 0 0 92 4 20
2014 Non-Aboriginal 41 30 16 7 6 0 0 72 12 677
2011 Aboriginal 43 43 4 10 0 0 0 86 10 21
2011 Non-Aboriginal 36 30 17 9 7 0 0 67 17 698
2008 Aboriginal 11 46 8 26 0 0 9 63 29 11
2008 Non-Aboriginal 33 33 19 9 6 0 1 66 15 632

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 20 28 20 26 7 0 0 33 47 19
2019 Non-Aboriginal 12 25 31 19 11 1 2 31 38 795
2018 Aboriginal 6 26 27 27 9 5 0 37 34 26
2018 Non-Aboriginal 10 27 31 22 8 1 2 31 38 663
2017 Aboriginal 18 35 28 10 9 0 0 19 53 21
2017 Non-Aboriginal 10 22 37 16 8 2 4 26 35 651
2014 Aboriginal 22 9 25 39 0 6 0 41 33 20
2014 Non-Aboriginal 6 20 35 24 10 1 4 36 27 676
2011 Aboriginal 15 24 33 17 5 0 6 23 42 21
2011 Non-Aboriginal 11 26 29 19 11 1 3 31 39 697
2008 Aboriginal 8 24 28 20 11 9 0 34 35 11
2008 Non-Aboriginal 11 21 33 20 9 1 4 31 35 632

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 12 18 20 29 5 9 7 40 36 19
2019 Non-Aboriginal 13 23 29 19 13 2 2 33 38 791
2018 Aboriginal 19 18 18 12 24 8 0 39 41 26
2018 Non-Aboriginal 14 26 27 19 11 2 2 30 41 660
2017 Aboriginal 26 16 23 20 4 10 0 27 47 21
2017 Non-Aboriginal 13 21 28 18 12 4 4 32 37 653
2014 Aboriginal 21 23 15 25 5 6 6 34 49 20
2014 Non-Aboriginal 10 21 30 21 12 3 3 35 33 678
2011 Aboriginal 20 14 21 26 14 0 6 42 36 21
2011 Non-Aboriginal 14 21 27 20 14 1 4 35 36 698
2008 Aboriginal 0 16 26 20 19 9 10 48 20 11
2008 Non-Aboriginal 12 17 31 19 13 3 5 35 31 627

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 12 9 28 34 7 4 7 46 23 19
2019 Non-Aboriginal 11 16 28 23 15 3 4 41 29 792
2018 Aboriginal 11 14 38 18 13 5 0 33 27 26
2018 Non-Aboriginal 10 20 25 24 12 3 6 40 33 660
2017 Aboriginal 7 0 53 25 4 0 11 32 8 21
2017 Non-Aboriginal 9 14 29 21 14 4 9 40 27 653
2014 Aboriginal 26 6 24 26 9 4 6 38 35 20
2014 Non-Aboriginal 9 17 27 23 12 3 9 40 29 677
2011 Aboriginal 17 25 28 10 10 0 10 22 47 21
2011 Non-Aboriginal 11 20 28 19 11 2 9 34 35 697
2008 Aboriginal 8 18 26 18 11 9 10 36 32 11
2008 Non-Aboriginal 9 19 31 20 12 2 7 35 32 628

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 21 4 25 23 16 4 7 44 28 19
2019 Non-Aboriginal 8 14 32 26 17 1 2 44 23 787
2018 Aboriginal 15 6 44 15 16 3 0 33 22 26
2018 Non-Aboriginal 9 16 32 25 15 2 2 41 26 657
2017 Aboriginal 14 16 23 36 10 0 0 46 31 21
2017 Non-Aboriginal 8 17 28 28 14 2 3 44 26 650
2014 Aboriginal 16 8 29 27 14 0 6 43 25 20
2014 Non-Aboriginal 6 14 30 30 16 1 3 47 22 674
2011 Aboriginal 14 13 29 29 0 0 16 34 31 21
2011 Non-Aboriginal 7 15 34 26 12 1 5 41 23 695
2008 Aboriginal 8 8 54 10 11 9 0 23 17 11
2008 Non-Aboriginal 5 15 35 24 16 1 4 42 21 626

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 20 12 26 16 16 4 7 35 36 19
2019 Non-Aboriginal 14 19 29 20 14 1 3 35 34 793
2018 Aboriginal 29 13 18 11 21 5 3 35 45 26
2018 Non-Aboriginal 16 23 28 15 13 2 2 30 41 662
2017 Aboriginal 26 21 23 16 10 0 4 27 49 21
2017 Non-Aboriginal 18 22 27 16 11 2 4 29 42 650
2014 Aboriginal 20 10 20 34 0 6 10 41 36 20
2014 Non-Aboriginal 15 20 31 18 12 1 3 31 37 676
2011 Aboriginal 15 12 27 17 13 6 10 35 33 21
2011 Non-Aboriginal 16 21 29 16 11 1 5 29 39 695
2008 Aboriginal 0 34 26 20 11 9 0 34 37 11
2008 Non-Aboriginal 12 22 28 19 13 1 5 34 36 627

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 21 11 28 20 10 4 7 34 35 19
2019 Non-Aboriginal 19 20 26 18 10 4 3 31 42 790
2018 Aboriginal 17 25 20 15 17 5 0 34 45 26
2018 Non-Aboriginal 15 23 27 18 11 4 2 30 41 658
2017 Aboriginal 23 14 23 15 16 6 3 34 40 20
2017 Non-Aboriginal 14 21 28 18 11 4 4 32 38 654
2014 Aboriginal 26 20 12 15 5 12 10 26 59 20
2014 Non-Aboriginal 13 19 27 21 13 3 5 37 35 677
2011 Aboriginal 22 19 19 18 10 0 11 32 47 20
2011 Non-Aboriginal 12 19 27 23 13 3 5 38 33 693
2008 Aboriginal 8 16 8 28 11 9 20 55 34 11
2008 Non-Aboriginal 14 20 26 19 13 3 4 35 37 629

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 19 18 5 38 9 4 7 54 41 19
2019 Non-Aboriginal 11 18 32 22 13 3 2 36 30 790
2018 Aboriginal 14 22 26 14 23 0 0 37 36 25
2018 Non-Aboriginal 13 17 32 20 10 4 3 33 33 662
2017 Aboriginal 7 14 39 14 21 5 0 36 23 21
2017 Non-Aboriginal 10 19 33 18 12 3 5 33 32 655
2014 Aboriginal 15 24 19 20 0 6 16 26 50 20
2014 Non-Aboriginal 8 17 34 21 12 2 6 36 27 677

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 12 21 25 27 5 4 7 36 36 19
2019 Non-Aboriginal 8 20 36 24 10 1 2 35 29 794
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 49 25 0 5 14 0 7 80 20 19
2019 Non-Aboriginal 70 16 6 3 1 0 3 89 4 793
2017 Aboriginal 82 14 0 0 5 0 0 95 5 21
2017 Non-Aboriginal 72 18 3 2 2 0 2 93 4 658
2014 Aboriginal 81 14 0 5 0 0 0 95 5 20
2014 Non-Aboriginal 73 16 3 3 3 0 2 91 6 677
2011 Aboriginal 68 12 10 4 0 0 6 85 4 21
2011 Non-Aboriginal 68 17 4 4 3 0 3 89 7 697
2008 Aboriginal 82 18 0 0 0 0 0 100 0 11
2008 Non-Aboriginal 70 13 4 3 3 1 6 89 6 635

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 36 16 19 16 9 4 0 54 26 19
2019 Non-Aboriginal 30 29 16 8 7 7 4 66 16 792
2018 Aboriginal 34 24 20 6 8 7 0 62 16 26
2018 Non-Aboriginal 24 32 20 10 4 7 4 62 16 660
2017 Aboriginal 34 26 28 5 0 6 0 65 5 21
2017 Non-Aboriginal 28 33 13 10 4 7 4 69 16 656
2014 Aboriginal 25 33 32 0 10 0 0 58 10 20
2014 Non-Aboriginal 32 34 15 9 4 3 3 70 14 678

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 37 19 7 22 11 4 0 58 35 19
2019 Non-Aboriginal 47 29 8 8 6 1 0 77 14 792
2018 Aboriginal 55 19 8 8 9 0 0 75 17 26
2018 Non-Aboriginal 47 29 9 8 5 1 0 77 13 660
2017 Aboriginal 51 36 0 4 4 5 0 91 9 21
2017 Non-Aboriginal 46 31 8 8 5 1 0 78 13 658
2014 Aboriginal 49 25 5 6 16 0 0 74 21 20
2014 Non-Aboriginal 52 29 9 7 3 1 0 81 10 678

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 41 34 7 18 0 0 0 75 18 19
2019 Non-Aboriginal 55 29 7 6 3 1 0 85 9 790
2018 Aboriginal 62 26 4 8 0 0 0 87 8 25
2018 Non-Aboriginal 54 35 7 3 1 0 0 89 4 660
2017 Aboriginal 61 39 0 0 0 0 0 100 0 21
2017 Non-Aboriginal 50 36 7 4 2 0 0 87 6 654
2014 Aboriginal 40 40 13 6 0 0 0 81 6 20
2014 Non-Aboriginal 47 39 7 6 1 0 0 86 8 677

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 36 39 12 9 0 4 0 78 10 19
2019 Non-Aboriginal 45 33 13 5 3 1 0 79 8 793
2018 Aboriginal 42 41 5 9 0 3 0 86 9 26
2018 Non-Aboriginal 43 39 10 5 2 1 1 83 7 659
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 37 39 19 5 0 0 0 77 5 19
2019 Non-Aboriginal 38 25 18 5 4 2 8 70 10 795

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 39 32 17 5 7 0 0 70 12 18
2019 Non-Aboriginal 40 31 12 9 7 1 1 72 16 792
2018 Aboriginal 48 41 4 3 3 0 0 90 6 26
2018 Non-Aboriginal 37 38 12 6 6 1 0 75 12 657
2017 Aboriginal 36 55 5 0 0 0 4 94 0 21
2017 Non-Aboriginal 38 37 11 8 4 1 1 77 13 657
2014 Aboriginal 15 42 30 13 0 0 0 57 13 20
2014 Non-Aboriginal 37 35 12 9 6 0 1 73 15 678
2011 Aboriginal 49 33 6 4 8 0 0 82 12 21
2011 Non-Aboriginal 33 33 15 11 7 0 1 67 18 699
2008 Aboriginal 65 10 0 16 0 9 0 83 17 11
2008 Non-Aboriginal 35 31 14 10 9 1 1 67 19 633

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 52 32 5 0 7 4 0 88 7 19
2019 Non-Aboriginal 50 26 13 5 4 2 0 77 9 792
2018 Aboriginal 53 32 8 4 3 0 0 85 7 26
2018 Non-Aboriginal 49 31 11 5 3 1 0 81 8 657
2017 Aboriginal 55 27 8 5 0 4 0 86 6 21
2017 Non-Aboriginal 47 31 9 6 3 3 1 81 9 657
2014 Aboriginal 42 19 16 13 10 0 0 61 23 20
2014 Non-Aboriginal 47 31 11 5 3 2 1 80 8 678
2011 Aboriginal 54 34 0 4 8 0 0 88 12 21
2011 Non-Aboriginal 38 33 14 7 5 2 1 73 13 699
2008 Aboriginal 57 18 8 0 8 9 0 83 9 11
2008 Non-Aboriginal 43 27 14 5 7 4 1 73 13 634

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 36 30 12 10 7 4 0 69 18 18
2019 Non-Aboriginal 46 32 10 7 4 1 1 79 11 787
2018 Aboriginal 56 29 0 13 3 0 0 84 16 25
2018 Non-Aboriginal 45 36 8 7 3 0 1 82 10 656
2017 Aboriginal 47 35 10 4 0 0 4 86 4 21
2017 Non-Aboriginal 45 35 8 7 4 1 1 81 10 656
2014 Aboriginal 37 35 10 8 10 0 0 72 17 20
2014 Non-Aboriginal 44 32 12 8 3 0 0 77 12 677
2011 Aboriginal 40 34 4 8 14 0 0 74 22 21
2011 Non-Aboriginal 37 35 10 11 5 0 1 73 17 697
2008 Aboriginal 57 26 9 0 8 0 0 83 8 11
2008 Non-Aboriginal 39 32 10 8 7 1 0 73 16 634

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 71 9 0 5 14 0 0 81 19 18
2019 Non-Aboriginal 81 10 4 2 1 0 3 93 3 789
2017 Aboriginal 82 9 0 0 5 0 4 95 5 21
2017 Non-Aboriginal 81 13 2 2 1 0 2 95 3 652
2014 Aboriginal 84 12 0 5 0 0 0 95 5 20
2014 Non-Aboriginal 78 11 4 2 2 1 2 92 4 678
2011 Aboriginal 77 14 0 0 4 0 6 96 4 21
2011 Non-Aboriginal 77 12 4 1 2 0 3 92 4 698
2008 Aboriginal 92 8 0 0 0 0 0 100 0 11
2008 Non-Aboriginal 81 9 3 2 1 0 4 94 3 629

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 56 25 7 0 7 5 0 85 7 19
2019 Non-Aboriginal 59 21 9 3 3 2 3 84 6 792
2017 Aboriginal 64 27 0 8 0 0 0 92 8 21
2017 Non-Aboriginal 57 26 7 2 2 4 3 88 4 656
2014 Aboriginal 51 22 6 0 11 6 4 81 12 19
2014 Non-Aboriginal 51 22 8 6 4 3 6 81 11 678
2011 Aboriginal 69 18 4 0 9 0 0 87 9 20
2011 Non-Aboriginal 44 28 9 6 5 2 6 78 12 697

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 76 13 0 4 7 0 0 89 11 19
2019 Non-Aboriginal 59 20 11 3 5 1 0 81 8 793
2018 Aboriginal 64 13 16 0 7 0 0 77 7 26
2018 Non-Aboriginal 56 25 8 6 4 1 0 82 10 655
2017 Aboriginal 60 22 9 0 0 9 0 90 0 21
2017 Non-Aboriginal 57 24 8 5 4 2 0 83 9 658

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 44 29 16 0 7 4 0 76 7 19
2019 Non-Aboriginal 51 29 9 5 5 0 0 81 10 794
2018 Aboriginal 58 25 7 3 8 0 0 82 11 25
2018 Non-Aboriginal 51 28 9 7 5 1 0 80 12 655
2017 Aboriginal 52 29 18 0 0 0 0 82 0 21
2017 Non-Aboriginal 54 26 9 6 4 0 0 80 10 656
2014 Aboriginal 49 28 6 8 9 0 0 77 17 20
2014 Non-Aboriginal 50 30 10 6 4 1 0 80 10 678
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 28 31 23 9 5 4 0 62 15 19
2019 Non-Aboriginal 28 31 18 8 7 8 1 65 16 794
2018 Aboriginal 25 22 14 18 5 15 0 56 27 26
2018 Non-Aboriginal 29 30 18 8 6 8 1 64 16 663
2017 Aboriginal 30 25 23 13 0 9 0 61 14 21
2017 Non-Aboriginal 29 35 15 8 6 7 0 69 15 657
2014 Aboriginal 18 47 10 14 5 6 0 69 20 20
2014 Non-Aboriginal 26 33 17 10 4 10 0 65 16 678
2011 Aboriginal 20 34 10 23 13 0 0 54 36 21
2011 Non-Aboriginal 19 30 22 9 11 8 1 54 22 698

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 36 20 26 9 9 0 0 56 18 19
2019 Non-Aboriginal 26 32 17 14 7 4 0 61 21 792
2018 Aboriginal 25 24 10 32 5 4 0 51 38 26
2018 Non-Aboriginal 26 31 19 12 9 2 0 59 21 664
2017 Aboriginal 35 18 18 19 5 5 0 56 25 21
2017 Non-Aboriginal 23 34 15 17 8 3 0 59 25 656
2014 Aboriginal 18 42 21 0 12 0 6 64 13 20
2014 Non-Aboriginal 21 31 19 16 8 4 0 55 26 677
2011 Aboriginal 28 22 16 6 24 4 0 52 31 20
2011 Non-Aboriginal 16 31 21 13 14 4 1 50 28 695
2008 Aboriginal 47 18 18 0 17 0 0 65 17 11
2008 Non-Aboriginal 22 30 21 11 9 5 1 55 22 632

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 21 26 27 15 10 0 0 48 25 18
2019 Non-Aboriginal 20 29 20 16 7 7 0 53 25 788
2018 Aboriginal 20 12 21 12 15 20 0 40 34 26
2018 Non-Aboriginal 18 31 22 15 9 6 0 52 25 660
2017 Aboriginal 26 23 22 12 17 0 0 49 29 21
2017 Non-Aboriginal 16 32 17 19 9 7 0 52 30 656
2014 Aboriginal 25 26 21 20 8 0 0 51 28 20
2014 Non-Aboriginal 14 26 22 19 11 8 0 44 32 676
2011 Aboriginal 20 24 10 30 8 9 0 48 41 21
2011 Non-Aboriginal 10 31 22 18 11 8 0 44 32 697
2008 Aboriginal 29 26 28 0 8 9 0 60 9 11
2008 Non-Aboriginal 14 27 21 18 9 10 0 46 30 633

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 26 22 20 15 18 0 0 48 32 18
2019 Non-Aboriginal 18 29 19 19 11 3 0 49 31 791
2018 Aboriginal 17 20 17 21 12 14 0 43 38 25
2018 Non-Aboriginal 17 33 16 19 12 3 0 52 32 661
2017 Aboriginal 26 24 18 7 16 9 0 55 25 21
2017 Non-Aboriginal 15 36 15 19 10 5 0 54 30 656
2014 Aboriginal 26 26 16 12 19 0 0 52 31 20
2014 Non-Aboriginal 15 31 20 18 12 5 0 48 31 676
2011 Aboriginal 16 17 29 15 23 0 0 33 39 21
2011 Non-Aboriginal 12 37 17 18 12 3 0 51 31 698
2008 Aboriginal 27 10 36 8 19 0 0 37 27 11
2008 Non-Aboriginal 17 36 15 19 10 4 0 54 30 633

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 46 14 12 12 5 5 7 68 19 19
2019 Non-Aboriginal 45 20 11 5 4 12 2 76 11 794
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 43 36 12 4 5 0 0 79 9 19
2019 Non-Aboriginal 25 44 17 10 3 1 0 70 13 795
2018 Aboriginal 29 32 10 21 3 5 0 64 25 26
2018 Non-Aboriginal 25 46 14 10 4 1 0 71 14 662
2017 Aboriginal 40 46 4 9 0 0 0 86 9 21
2017 Non-Aboriginal 27 44 14 8 5 1 0 72 13 654
2014 Aboriginal 35 40 9 12 5 0 0 74 16 20
2014 Non-Aboriginal 26 42 16 9 5 2 0 69 14 677
2011 Aboriginal 29 41 14 10 6 0 0 70 16 21
2011 Non-Aboriginal 26 40 18 10 6 1 0 66 16 694

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 28 27 14 9 18 4 0 57 28 19
2019 Non-Aboriginal 14 32 18 22 11 1 0 47 34 792

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 46 29 12 5 5 4 0 78 10 19
2019 Non-Aboriginal 38 37 13 5 4 1 1 77 9 790
2018 Aboriginal 50 17 13 15 5 0 0 67 20 26
2018 Non-Aboriginal 40 38 10 7 4 2 0 79 11 663
2017 Aboriginal 44 43 4 4 0 4 0 91 4 21
2017 Non-Aboriginal 43 35 12 6 3 2 0 79 9 656
2014 Aboriginal 31 32 12 8 12 0 6 67 21 20
2014 Non-Aboriginal 38 37 10 7 3 3 1 79 10 678
2011 Aboriginal 25 26 10 25 14 0 0 51 39 21
2011 Non-Aboriginal 35 34 11 10 5 4 1 72 16 695
2008 Aboriginal 47 16 0 0 27 0 10 70 30 11
2008 Non-Aboriginal 41 34 11 6 4 4 1 78 11 634

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 43 25 19 5 5 4 0 71 10 19
2019 Non-Aboriginal 33 37 17 8 4 1 0 70 12 791
2018 Aboriginal 34 32 18 8 9 0 0 65 17 26
2018 Non-Aboriginal 35 35 18 7 4 2 0 72 10 662

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 28 15 21 27 5 4 0 45 33 19
2019 Non-Aboriginal 20 26 18 15 11 7 3 51 29 793
2018 Aboriginal 28 20 3 18 19 12 0 54 42 26
2018 Non-Aboriginal 20 27 16 15 10 9 3 54 28 662
2017 Aboriginal 32 12 15 11 12 18 0 54 28 21
2017 Non-Aboriginal 22 28 16 12 9 10 3 57 25 656
2014 Aboriginal 5 20 8 10 51 0 6 26 65 20
2014 Non-Aboriginal 17 25 15 14 12 12 5 50 32 677
2011 Aboriginal 10 9 17 29 25 4 6 21 60 21
2011 Non-Aboriginal 13 19 19 14 16 12 6 39 37 699

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 35 17 23 16 5 4 0 54 21 19
2019 Non-Aboriginal 20 30 20 14 11 4 1 53 26 793
2018 Aboriginal 30 14 16 9 21 9 0 48 34 26
2018 Non-Aboriginal 21 32 18 14 11 3 1 55 27 665
2017 Aboriginal 43 19 13 15 5 0 4 65 21 21
2017 Non-Aboriginal 22 32 19 13 9 5 1 56 23 655
2014 Aboriginal 21 15 20 18 22 0 4 37 41 20
2014 Non-Aboriginal 19 29 19 14 12 5 2 52 28 678
2011 Aboriginal 24 29 17 14 15 0 0 53 30 21
2011 Non-Aboriginal 15 28 17 18 18 3 2 45 38 698
2008 Aboriginal 39 18 24 0 19 0 0 57 19 11
2008 Non-Aboriginal 18 28 18 17 13 4 1 48 33 632

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 26 4 34 20 5 4 7 34 28 19
2019 Non-Aboriginal 20 25 17 14 17 3 3 48 33 796
2018 Aboriginal 11 18 19 18 21 12 0 33 45 26
2018 Non-Aboriginal 19 24 15 15 20 4 4 46 37 665
2017 Aboriginal 28 4 10 28 14 15 0 38 50 21
2017 Non-Aboriginal 16 24 17 17 20 3 4 43 39 657
2014 Aboriginal 11 14 10 20 31 10 4 29 60 20
2014 Non-Aboriginal 14 22 16 18 23 3 4 39 44 678
2011 Aboriginal 9 19 4 28 34 0 6 30 65 21
2011 Non-Aboriginal 11 20 17 19 27 1 5 33 50 698
2008 Aboriginal 21 10 10 40 19 0 0 31 59 11
2008 Non-Aboriginal 12 25 15 18 22 4 4 41 43 634

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 75 16 5 4 0 0 0 91 4 19
2019 Non-Aboriginal 53 21 14 3 3 1 5 79 6 790

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 65 19 0 0 4 0 12 95 5 19
2019 Non-Aboriginal 57 13 7 4 5 4 12 82 10 791

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 64 28 0 5 0 0 4 95 5 19
2019 Non-Aboriginal 44 24 15 6 5 2 5 73 11 792

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 64 27 0 5 5 0 0 91 9 19
2019 Non-Aboriginal 40 20 17 8 7 4 5 66 16 787

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 49 19 14 9 4 0 5 72 14 19
2019 Non-Aboriginal 41 16 15 9 11 4 4 62 21 791

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 57 26 5 5 4 0 4 86 9 19
2019 Non-Aboriginal 67 13 8 3 1 2 5 87 4 791

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 67 15 5 4 5 0 4 85 10 18
2019 Non-Aboriginal 72 8 5 3 3 5 4 88 6 786

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 77 12 0 0 4 0 7 96 4 19
2019 Non-Aboriginal 75 6 4 1 2 3 9 92 3 790

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 43 32 12 5 5 4 0 78 10 19
2019 Non-Aboriginal 20 42 20 9 5 4 0 64 15 792
2018 Aboriginal 14 45 18 11 5 7 0 63 18 26
2018 Non-Aboriginal 22 38 20 10 7 3 0 63 17 663
2017 Aboriginal 38 13 36 4 0 5 4 56 5 21
2017 Non-Aboriginal 23 37 19 11 6 5 0 63 17 656

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 51 28 12 9 0 0 0 79 9 19
2019 Non-Aboriginal 34 39 14 6 4 2 1 76 10 788
2018 Aboriginal 38 37 8 12 5 0 0 75 17 26
2018 Non-Aboriginal 42 37 12 6 1 2 0 80 7 657
2017 Aboriginal 44 51 0 5 0 0 0 95 5 21
2017 Non-Aboriginal 39 39 11 5 2 2 0 81 8 658
2014 Aboriginal 54 23 5 6 6 6 0 82 12 20
2014 Non-Aboriginal 43 35 10 6 2 2 0 80 9 677
2011 Aboriginal 29 28 15 20 8 0 0 57 28 21
2011 Non-Aboriginal 30 41 14 7 6 2 0 72 14 698

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 56 16 28 0 0 0 0 72 0 19
2019 Non-Aboriginal 40 34 15 4 3 3 1 77 7 789
2018 Aboriginal 39 34 12 8 3 4 0 76 12 26
2018 Non-Aboriginal 41 36 14 4 2 4 0 80 6 658
2017 Aboriginal 40 38 13 0 0 5 4 85 0 21
2017 Non-Aboriginal 40 33 14 3 3 6 0 78 7 653
2014 Aboriginal 41 29 5 9 10 6 0 74 21 20
2014 Non-Aboriginal 43 34 11 4 3 4 0 81 7 678

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 62 27 7 0 5 0 0 88 5 19
2019 Non-Aboriginal 49 34 8 5 3 1 0 83 9 792
2018 Aboriginal 46 31 14 9 0 0 0 77 9 26
2018 Non-Aboriginal 50 33 8 5 4 0 0 83 9 658
2017 Aboriginal 56 25 19 0 0 0 0 81 0 21
2017 Non-Aboriginal 47 37 7 5 3 0 0 85 8 656
2014 Aboriginal 51 39 0 4 6 0 0 91 9 20
2014 Non-Aboriginal 51 35 7 5 2 0 0 86 7 678
2011 Aboriginal 37 37 10 9 8 0 0 74 17 21
2011 Non-Aboriginal 36 39 12 8 5 1 0 76 13 696
2008 Aboriginal 57 16 10 8 9 0 0 73 17 11
2008 Non-Aboriginal 40 37 11 7 5 1 0 77 12 635

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 66 9 7 9 9 0 0 75 18 19
2019 Non-Aboriginal 36 33 15 8 7 1 0 70 14 792
2018 Aboriginal 45 24 12 11 8 0 0 69 19 26
2018 Non-Aboriginal 36 33 14 9 7 1 0 70 15 658
2017 Aboriginal 54 22 19 5 0 0 0 76 5 21
2017 Non-Aboriginal 37 31 18 9 5 1 0 69 13 657
2014 Aboriginal 35 23 17 8 17 0 0 58 25 20
2014 Non-Aboriginal 32 36 15 11 5 1 0 68 16 678
2011 Aboriginal 30 43 10 0 17 0 0 74 17 21
2011 Non-Aboriginal 24 34 22 13 6 1 0 59 19 698

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 55 16 11 14 5 0 0 71 18 19
2019 Non-Aboriginal 33 35 15 10 6 0 0 69 16 786
2018 Aboriginal 44 24 16 12 3 0 0 69 15 26
2018 Non-Aboriginal 37 36 13 8 5 0 0 73 14 657
2017 Aboriginal 48 37 9 0 5 0 0 85 5 21
2017 Non-Aboriginal 38 35 13 8 5 1 0 74 13 654
2014 Aboriginal 35 23 17 13 12 0 0 58 25 20
2014 Non-Aboriginal 33 37 13 12 4 0 0 70 16 677
2011 Aboriginal 20 43 14 6 17 0 0 64 22 21
2011 Non-Aboriginal 26 39 17 12 6 0 0 65 18 700
2008 Aboriginal 57 10 25 0 8 0 0 67 8 11
2008 Non-Aboriginal 32 38 13 11 5 1 0 72 15 635

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 44 0 29 5 23 0 0 44 27 19
2019 Non-Aboriginal 33 23 20 10 9 4 1 60 20 793
2018 Aboriginal 33 24 19 13 6 4 0 60 19 25
2018 Non-Aboriginal 34 26 16 12 7 4 1 63 20 662
2017 Aboriginal 48 32 4 12 0 4 0 84 12 21
2017 Non-Aboriginal 32 30 18 9 6 3 1 65 16 656
2014 Aboriginal 34 16 15 15 15 5 0 52 32 20
2014 Non-Aboriginal 32 24 19 13 8 5 1 59 22 677
2011 Aboriginal 39 22 14 4 17 5 0 64 22 21
2011 Non-Aboriginal 26 28 18 12 11 4 1 57 24 697
2008 Aboriginal 39 18 35 0 8 0 0 57 8 11
2008 Non-Aboriginal 29 26 15 12 9 5 4 61 23 634
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Aboriginal 16 33 52 19
2019 Non-Aboriginal 27 34 39 797
2018 Aboriginal 28 32 40 26
2018 Non-Aboriginal 28 35 36 669
2017 Aboriginal 13 55 32 21
2017 Non-Aboriginal 23 40 37 658
2014 Aboriginal 18 36 46 20
2014 Non-Aboriginal 26 39 35 678
2011 Aboriginal 25 42 34 21
2011 Non-Aboriginal 32 33 35 698
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 28 44 19 4 0 0 4 75 5 18
2019 Non-Aboriginal 29 40 11 10 3 1 5 74 14 793

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 44 27 19 0 0 5 4 78 0 18
2019 Non-Aboriginal 47 24 13 2 2 6 6 81 5 791
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 43 57 18
2019 Non-Aboriginal 14 86 795

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 22 16 21 18 0 22 0 50 23 19
2019 Non-Aboriginal 14 17 20 6 5 29 7 50 17 794
2018 Aboriginal 30 11 19 10 9 18 3 52 23 26
2018 Non-Aboriginal 19 19 20 4 4 28 5 58 12 660
2017 Aboriginal 28 14 35 4 0 9 9 52 5 21
2017 Non-Aboriginal 19 19 17 5 5 27 7 58 17 658
2014 Aboriginal 15 25 34 0 16 10 0 44 17 20
2014 Non-Aboriginal 15 17 18 7 4 31 7 53 18 678

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 37 14 23 18 0 8 0 55 20 19
2019 Non-Aboriginal 32 31 17 5 6 9 1 69 12 793
2018 Aboriginal 42 13 22 10 5 4 3 60 16 26
2018 Non-Aboriginal 32 31 19 5 2 11 1 71 8 657
2017 Aboriginal 45 19 22 4 0 9 0 71 5 20
2017 Non-Aboriginal 30 34 16 5 4 10 1 72 10 653
2014 Aboriginal 29 21 31 4 10 6 0 53 14 20
2014 Non-Aboriginal 24 29 18 7 3 17 2 65 12 678
2011 Aboriginal 26 27 25 4 13 4 0 55 18 20
2011 Non-Aboriginal 29 36 18 7 3 6 0 69 11 695
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 29 71 18
2019 Non-Aboriginal 10 90 791

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 4 30 28 5 0 26 7 51 7 19
2019 Non-Aboriginal 16 17 22 4 4 30 7 52 13 791
2018 Aboriginal 31 12 28 0 10 19 0 53 12 25
2018 Non-Aboriginal 20 17 21 4 2 31 5 58 10 662
2017 Aboriginal 31 9 35 0 0 26 0 53 0 21
2017 Non-Aboriginal 20 17 17 3 3 33 7 61 10 657
2014 Aboriginal 19 14 19 9 6 20 12 50 22 20
2014 Non-Aboriginal 19 15 18 3 2 36 7 59 9 677

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 37 26 28 0 0 8 0 69 0 19
2019 Non-Aboriginal 32 32 17 4 4 10 2 72 9 792
2018 Aboriginal 39 20 25 6 5 4 0 62 12 25
2018 Non-Aboriginal 33 30 19 4 2 12 1 72 7 666
2017 Aboriginal 45 24 16 0 0 16 0 81 0 21
2017 Non-Aboriginal 33 33 13 3 3 13 2 78 7 656
2014 Aboriginal 25 30 24 4 6 12 0 62 11 20
2014 Non-Aboriginal 31 26 18 3 2 19 1 71 7 678
2011 Aboriginal 29 25 34 0 8 4 0 56 8 21
2011 Non-Aboriginal 33 35 17 4 2 8 0 75 7 698
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 24 23 20 13 16 0 4 49 31 19
2019 Non-Aboriginal 19 27 22 15 16 0 1 46 32 793
2018 Aboriginal 28 10 33 16 8 0 6 40 25 26
2018 Non-Aboriginal 19 22 22 16 18 1 2 42 35 665
2017 Aboriginal 35 11 19 16 14 0 4 48 31 21
2017 Non-Aboriginal 16 24 21 14 23 1 2 41 38 656

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 29 34 16 8 9 4 0 65 18 19
2019 Non-Aboriginal 16 25 26 17 15 0 1 41 33 792
2018 Aboriginal 25 24 17 16 18 0 0 49 34 25
2018 Non-Aboriginal 15 22 30 18 15 1 1 37 33 666
2017 Aboriginal 27 29 17 13 15 0 0 55 28 21
2017 Non-Aboriginal 14 23 27 17 16 1 2 38 34 656

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 35 12 22 4 18 4 4 51 24 19
2019 Non-Aboriginal 24 28 22 14 9 1 1 54 24 789
2018 Aboriginal 20 38 12 12 19 0 0 58 30 26
2018 Non-Aboriginal 22 26 27 13 9 1 1 49 23 664
2017 Aboriginal 35 38 0 11 15 0 0 74 26 20
2017 Non-Aboriginal 21 31 21 11 12 0 3 54 24 657

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 21 37 9 15 9 9 0 63 26 19
2019 Non-Aboriginal 17 25 24 18 14 1 1 43 33 791
2018 Aboriginal 22 30 15 6 18 5 3 56 27 25
2018 Non-Aboriginal 17 22 25 19 15 1 1 40 35 663
2017 Aboriginal 20 26 14 19 21 0 0 45 41 21
2017 Non-Aboriginal 14 20 26 18 20 1 1 35 39 655

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 47 9 31 5 0 4 4 61 5 19
2019 Non-Aboriginal 44 23 13 7 7 1 5 71 15 790
2018 Aboriginal 52 17 7 3 7 0 13 80 12 26
2018 Non-Aboriginal 43 19 14 7 8 1 8 68 16 665
2017 Aboriginal 36 16 10 13 0 0 26 70 17 21
2017 Non-Aboriginal 39 22 14 6 7 1 10 69 15 654

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 51 12 28 5 0 4 0 66 5 19
2019 Non-Aboriginal 30 28 19 11 10 1 1 60 21 791
2018 Aboriginal 39 26 19 0 16 0 0 65 16 26
2018 Non-Aboriginal 32 21 23 10 11 1 2 54 22 665
2017 Aboriginal 50 18 18 4 5 0 4 71 10 21
2017 Non-Aboriginal 28 26 22 13 7 1 2 56 21 652

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 32 21 14 0 4 0 64 14 19
2019 Non-Aboriginal 30 31 21 10 5 1 1 63 16 793
2018 Aboriginal 34 27 19 11 0 3 5 66 12 26
2018 Non-Aboriginal 28 34 21 9 6 1 2 64 15 664
2017 Aboriginal 46 31 18 5 0 0 0 77 5 21
2017 Non-Aboriginal 27 31 21 11 6 1 3 60 18 652

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 50 7 18 16 5 4 0 59 21 19
2019 Non-Aboriginal 25 30 22 12 9 1 1 57 21 790
2018 Aboriginal 22 44 18 16 0 0 0 66 16 26
2018 Non-Aboriginal 24 29 24 13 9 1 1 54 22 664
2017 Aboriginal 19 35 29 14 3 0 0 54 17 21
2017 Non-Aboriginal 23 31 21 15 8 0 2 55 23 652

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 66 0 14 12 5 4 0 69 17 19
2019 Non-Aboriginal 36 26 19 11 6 1 2 63 17 790
2018 Aboriginal 47 33 9 8 3 0 0 80 11 26
2018 Non-Aboriginal 32 28 23 9 5 1 1 62 15 664
2017 Aboriginal 27 35 25 4 5 0 4 64 10 21
2017 Non-Aboriginal 32 30 21 9 5 2 2 64 15 653

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 50 16 5 16 9 4 0 69 26 19
2019 Non-Aboriginal 38 26 15 10 9 1 2 66 20 790

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 35 31 18 12 0 4 0 69 12 19
2019 Non-Aboriginal 36 29 19 7 6 1 2 67 13 787
2018 Aboriginal 22 34 22 6 11 4 0 59 18 25
2018 Non-Aboriginal 34 27 22 10 5 1 1 62 16 658
2017 Aboriginal 36 34 21 0 5 0 4 72 6 21
2017 Non-Aboriginal 31 31 20 10 4 1 2 64 15 647

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 32 26 13 16 9 4 0 60 26 19
2019 Non-Aboriginal 48 24 13 6 6 1 2 74 12 788
2018 Aboriginal 55 25 10 4 3 0 2 82 8 25
2018 Non-Aboriginal 51 24 12 4 6 1 2 77 10 659
2017 Aboriginal 63 4 23 0 0 0 9 75 0 21
2017 Non-Aboriginal 53 26 12 5 2 0 2 80 7 655

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 75 9 5 7 0 4 0 88 7 19
2019 Non-Aboriginal 69 13 6 2 3 1 7 89 5 788
2018 Aboriginal 62 10 18 5 0 3 2 76 5 26
2018 Non-Aboriginal 68 16 5 2 3 1 5 90 5 661

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 59 21 12 0 4 4 0 83 4 19
2019 Non-Aboriginal 71 12 5 3 4 1 3 87 7 788
2018 Aboriginal 62 14 5 5 4 3 7 85 10 26
2018 Non-Aboriginal 72 12 6 3 2 1 4 89 5 662
2017 Aboriginal 82 5 0 5 0 0 8 94 6 21
2017 Non-Aboriginal 73 12 6 2 3 0 4 89 6 654

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 46 21 26 0 4 4 0 69 4 19
2019 Non-Aboriginal 57 28 7 4 2 0 3 87 6 786
2018 Aboriginal 65 23 8 5 0 0 0 87 5 26
2018 Non-Aboriginal 56 25 11 2 3 1 3 84 5 661
2017 Aboriginal 74 17 9 0 0 0 0 91 0 21
2017 Non-Aboriginal 56 26 9 3 3 0 3 84 6 656

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 59 14 12 11 0 4 0 76 12 19
2019 Non-Aboriginal 59 19 9 5 5 1 2 81 10 782
2018 Aboriginal 59 21 5 8 7 0 0 80 15 26
2018 Non-Aboriginal 57 20 11 5 4 1 3 80 9 658
2017 Aboriginal 65 16 14 0 0 0 4 85 0 21
2017 Non-Aboriginal 59 23 7 3 4 0 2 85 8 654

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 70 0 12 0 0 4 14 86 0 19
2019 Non-Aboriginal 59 11 5 1 1 1 23 91 2 780
2018 Aboriginal 61 14 3 0 0 0 22 97 0 24
2018 Non-Aboriginal 54 12 5 2 0 1 26 90 3 656
2017 Aboriginal 60 10 10 4 0 0 15 83 5 21
2017 Non-Aboriginal 55 13 6 1 2 0 24 88 4 656

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 75 7 9 0 0 4 4 90 0 19
2019 Non-Aboriginal 66 17 7 2 2 1 6 89 3 782
2018 Aboriginal 76 10 0 10 5 0 0 86 14 26
2018 Non-Aboriginal 59 18 10 3 2 1 7 83 6 660
2017 Aboriginal 85 4 0 7 0 4 0 93 7 20
2017 Non-Aboriginal 61 19 9 3 2 0 7 86 5 650

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 63 5 19 5 0 4 4 74 6 19
2019 Non-Aboriginal 51 16 13 7 9 1 4 70 16 788
2018 Aboriginal 52 8 14 13 13 0 0 59 26 26
2018 Non-Aboriginal 51 15 12 6 10 1 5 70 17 661
2017 Aboriginal 70 4 4 12 5 0 4 78 18 21
2017 Non-Aboriginal 52 19 10 5 9 1 4 74 15 657

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 66 16 0 0 9 4 4 90 10 19
2019 Non-Aboriginal 52 27 12 2 2 1 4 83 4 780
2018 Aboriginal 58 25 8 3 3 0 2 85 7 25
2018 Non-Aboriginal 51 27 13 3 2 1 4 81 5 661
2017 Aboriginal 61 26 5 0 0 0 8 95 0 21
2017 Non-Aboriginal 49 28 12 3 3 0 5 81 6 654

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 35 23 34 9 0 0 0 58 9 19
2019 Non-Aboriginal 13 29 36 13 7 1 0 43 21 792
2018 Aboriginal 24 28 22 18 7 0 0 53 25 26
2018 Non-Aboriginal 13 29 35 16 6 1 0 42 22 667
2017 Aboriginal 22 28 45 4 0 0 0 50 4 21
2017 Non-Aboriginal 11 27 40 15 6 0 1 39 21 656

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 9 17 28 39 7 0 0 46 26 19
2019 Non-Aboriginal 10 21 38 21 9 1 1 30 32 786
2018 Aboriginal 12 32 22 16 18 0 0 34 44 26
2018 Non-Aboriginal 10 19 37 22 11 1 1 33 30 653
2017 Aboriginal 0 25 41 24 6 0 4 31 26 21
2017 Non-Aboriginal 7 21 40 22 8 0 1 31 29 656

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 35 39 16 7 0 4 0 76 7 19
2019 Non-Aboriginal 27 39 18 8 4 3 0 69 12 791
2018 Aboriginal 21 30 26 13 5 5 0 55 19 26
2018 Non-Aboriginal 25 38 19 8 5 5 0 66 15 667
2017 Aboriginal 21 34 23 14 4 3 0 57 19 21
2017 Non-Aboriginal 17 38 17 12 8 7 0 60 21 656

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 32 37 4 18 5 4 0 72 24 19
2019 Non-Aboriginal 20 35 20 14 9 2 0 57 23 794
2018 Aboriginal 27 24 12 29 4 5 0 53 35 26
2018 Non-Aboriginal 21 36 17 14 10 2 0 59 24 668
2017 Aboriginal 16 39 29 11 6 0 0 55 16 20
2017 Non-Aboriginal 18 38 18 16 8 3 0 57 25 656
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 18 82 19
2019 Non-Aboriginal 16 84 793
2017 Aboriginal 30 70 21
2017 Non-Aboriginal 18 82 656
2014 Non-Aboriginal 14 86 675
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 28 9 22 4 25 12 0 32 68 19
2019 Non-Aboriginal 17 27 26 13 14 3 1 18 82 794
2018 Aboriginal 37 27 20 8 8 0 0 37 63 26
2018 Non-Aboriginal 26 23 22 12 14 3 1 27 73 669
2017 Aboriginal 28 30 9 15 10 4 4 30 70 21
2017 Non-Aboriginal 22 22 21 12 17 5 1 23 77 657

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 62 38 12
2019 Non-Aboriginal 70 30 634

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 25 75 12
2019 Non-Aboriginal 37 63 625
2018 Aboriginal 34 66 16
2018 Non-Aboriginal 33 67 465

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 0 39 30 8 24 0 0 39 31 12
2019 Non-Aboriginal 14 20 17 21 19 1 8 37 44 626
2018 Aboriginal 4 18 32 5 21 0 21 27 33 16
2018 Non-Aboriginal 11 25 17 18 20 2 7 40 42 468
2017 Aboriginal 26 0 16 5 40 0 13 30 52 13
2017 Non-Aboriginal 10 24 14 18 22 3 9 39 45 475

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 0 18 23 28 30 0 0 18 59 12
2019 Non-Aboriginal 6 17 16 20 33 2 6 24 58 623
2018 Aboriginal 0 8 28 15 36 0 13 9 59 16
2018 Non-Aboriginal 4 14 15 17 42 2 6 19 64 469
2017 Aboriginal 8 0 16 23 53 0 0 8 76 13
2017 Non-Aboriginal 2 9 12 14 55 3 6 12 75 475

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 41 7 12 13 20 7 0 51 36 19
2019 Non-Aboriginal 37 19 13 9 10 1 10 63 22 784
2018 Aboriginal 39 11 20 6 16 0 7 54 25 26
2018 Non-Aboriginal 39 16 16 9 8 2 10 62 20 666
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