2019 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 105. What is your gender?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	40	42	6	9	2	82	12	306
2019	Female gender	40	42	6	8	3	83	12	494
2017	Male gender	35	47	5	10	3	82	12	268
2017	Female gender	31	52	4	9	3	83	12	404
2014	Male gender	40	42	4	10	3	82	13	257
2014	Female gender	39	47	5	6	3	86	9	438
2011	Male gender	35	45	5	11	4	80	14	251
2011	Female gender	37	51	3	9	1	87	10	415
2008	Male gender	35	49	5	9	2	83	11	243
2008	Female gender	44	43	4	6	3	86	10	388

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	66	20	5	7	2	0	86	9	305
2019	Female gender	67	21	5	4	2	1	88	7	499
2017	Male gender	68	20	4	6	1	1	89	7	266
2017	Female gender	69	22	3	4	1	0	92	5	404
2014	Male gender	64	24	4	5	2	1	89	8	256
2014	Female gender	69	20	3	6	2	0	89	8	437
2011	Male gender	68	19	3	5	5	1	88	10	251
2011	Female gender	67	19	6	5	2	1	87	7	417
2008	Male gender	66	19	4	7	3	1	86	11	243
2008	Female gender	67	19	5	7	2	1	86	9	387

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	41	31	9	11	9	72	20	306
2019	Female gender	38	34	7	13	8	73	21	495
2017	Male gender	46	34	4	12	4	80	16	268
2017	Female gender	42	39	5	10	5	81	15	404
2014	Male gender	45	31	8	11	6	76	17	256
2014	Female gender	44	32	7	11	6	77	16	437
2011	Male gender	43	37	8	7	5	80	13	251
2011	Female gender	41	38	9	7	5	80	12	414

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	37	37	11	11	4	0	1	74	15	306
2019	Female gender	32	37	10	16	5	0	1	69	21	490
2018	Male gender	31	44	9	12	2	0	0	76	14	254
2018	Female gender	32	41	8	15	4	0	0	73	19	431
2017	Male gender	37	39	10	9	4	1	0	77	13	268
2017	Female gender	30	44	11	11	4	0	1	75	14	403
2014	Male gender	35	38	13	9	5	0	0	73	14	257
2014	Female gender	30	41	13	11	4	0	0	71	16	437
2011	Male gender	33	38	12	9	6	1	1	72	16	252
2011	Female gender	28	37	14	14	6	0	1	66	20	416
2008	Male gender	33	37	14	11	3	0	1	71	14	243
2008	Female gender	34	38	13	9	6	0	1	72	15	388

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	48	33	12	5	1	1	82	7	305
2019	Female gender	41	35	10	9	3	1	77	12	488
2017	Male gender	45	40	8	5	0	1	86	6	264
2017	Female gender	44	37	9	8	2	0	81	10	402
2014	Male gender	46	35	11	5	2	0	82	7	256
2014	Female gender	41	39	10	9	2	0	80	11	438

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	44	29	13	9	5	1	0	73	14	305
2019	Female gender	40	31	11	12	5	0	1	72	17	497
2018	Male gender	41	30	15	7	6	0	1	72	13	251
2018	Female gender	43	31	12	9	5	1	1	75	13	429
2017	Male gender	40	38	9	8	4	0	1	78	12	266
2017	Female gender	41	33	9	10	6	0	1	75	16	401
2014	Male gender	44	29	10	9	6	0	1	74	15	256
2014	Female gender	38	31	12	11	6	0	2	70	17	438
2011	Male gender	30	35	16	9	8	1	0	65	18	251
2011	Female gender	37	37	10	9	5	1	1	75	15	417

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	44	37	11	5	4	80	9	306
2019	Female gender	44	35	12	5	4	79	9	495
2018	Male gender	43	35	14	6	2	78	8	253
2018	Female gender	48	37	7	5	3	85	8	429
2017	Male gender	40	43	9	5	2	84	7	268
2017	Female gender	41	42	8	5	4	84	9	400
2014	Male gender	35	42	13	6	3	78	10	257
2014	Female gender	38	42	10	7	3	80	10	438
2011	Male gender	39	39	11	6	5	77	12	250
2011	Female gender	35	41	11	9	5	76	14	416
2008	Male gender	42	33	15	5	6	75	10	242
2008	Female gender	43	34	12	6	4	77	11	384

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	28	40	11	14	7	0	0	68	21	307
2019	Female gender	26	35	13	14	11	1	0	62	25	493
2018	Male gender	25	37	17	13	8	0	0	62	21	253
2018	Female gender	29	32	15	11	12	1	0	61	24	429
2017	Male gender	28	36	13	14	7	1	0	65	22	268
2017	Female gender	28	35	9	15	13	0	0	63	28	401
2014	Male gender	24	37	14	17	8	0	0	61	26	257
2014	Female gender	25	37	18	10	11	0	0	61	21	438
2011	Male gender	18	35	17	15	14	0	1	53	29	252
2011	Female gender	20	35	15	17	12	0	0	56	29	415

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	36	40	11	8	5	0	76	13	304
2019	Female gender	40	37	9	9	5	1	78	13	494
2018	Male gender	30	45	13	7	5	0	75	12	252
2018	Female gender	39	38	9	8	4	0	78	13	429
2017	Male gender	28	49	11	7	4	1	78	11	267
2017	Female gender	36	44	11	5	4	0	80	9	401

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	53	37	5	3	2	0	90	5	303
2019	Female gender	57	26	8	6	2	0	84	8	493
2018	Male gender	52	40	4	3	0	0	92	3	252
2018	Female gender	60	29	6	2	2	2	90	4	428
2017	Male gender	44	42	9	3	1	1	87	4	266
2017	Female gender	48	39	6	4	2	0	88	6	401
2014	Male gender	53	32	8	2	3	1	86	5	257
2014	Female gender	50	37	7	3	2	0	87	6	437
2011	Male gender	46	38	9	3	3	0	84	7	251
2011	Female gender	44	36	8	7	4	1	81	11	416
2008	Male gender	51	36	5	5	3	0	87	8	242
2008	Female gender	54	35	7	2	1	1	90	3	386

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	36	35	11	10	7	0	71	18	307
2019	Female gender	33	31	14	12	9	0	64	21	496
2018	Male gender	32	33	16	12	7	0	65	19	253
2018	Female gender	39	32	12	7	10	0	71	17	430
2017	Male gender	34	39	10	11	5	1	74	16	267
2017	Female gender	32	36	9	11	12	0	68	23	399

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	58	29	8	3	2	0	87	5	306
2019	Female gender	57	31	7	3	1	0	88	4	493
2018	Male gender	59	30	9	2	0	0	89	2	251
2018	Female gender	64	26	7	2	0	0	91	2	423
2017	Male gender	57	31	9	2	1	0	88	3	267
2017	Female gender	59	35	5	2	0	0	94	2	400
2014	Male gender	63	26	7	2	2	1	89	4	257
2014	Female gender	65	27	6	1	1	0	92	2	437
2011	Male gender	60	31	6	2	2	0	91	3	249
2011	Female gender	63	25	8	3	1	0	88	4	415

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	32	38	17	7	6	0	0	71	12	306
2019	Female gender	31	36	14	11	7	0	1	68	18	495
2018	Male gender	26	45	14	9	6	0	1	71	15	251
2018	Female gender	35	31	17	9	8	0	0	67	17	426
2017	Male gender	30	47	9	6	6	1	0	78	13	267
2017	Female gender	33	37	11	11	7	0	0	70	19	402
2014	Male gender	25	40	14	13	8	1	0	65	21	256
2014	Female gender	25	44	11	13	7	0	0	70	20	438
2011	Male gender	25	43	12	10	9	0	0	68	20	248
2011	Female gender	28	37	11	13	9	0	1	66	23	417

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	36	35	14	8	6	0	71	14	307
2019	Female gender	35	30	19	9	6	1	65	16	495
2018	Male gender	27	41	18	10	5	0	68	14	253
2018	Female gender	41	30	12	9	7	1	72	16	427
2017	Male gender	36	39	12	8	4	1	76	12	267
2017	Female gender	35	35	12	13	4	0	71	17	403
2014	Male gender	25	39	18	10	8	0	64	18	257
2014	Female gender	32	34	15	11	6	1	67	18	436

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	32	42	12	11	3	0	74	14	302
2019	Female gender	31	37	12	14	7	0	68	20	495
2018	Male gender	26	41	19	9	5	0	67	14	249
2018	Female gender	34	33	14	12	7	0	67	19	427
2017	Male gender	30	42	15	10	3	0	72	12	266
2017	Female gender	33	35	10	15	8	0	68	22	403
2014	Male gender	32	40	12	10	7	0	71	16	257
2014	Female gender	31	35	17	9	7	0	67	16	438
2011	Male gender	31	40	13	11	5	1	72	16	250
2011	Female gender	33	39	12	10	5	0	72	15	416

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	51	31	12	4	2	0	82	7	306
2019	Female gender	48	34	10	5	3	0	82	8	497
2018	Male gender	48	33	12	5	2	0	81	7	251
2018	Female gender	49	36	7	4	3	0	86	7	428
2017	Male gender	42	43	8	5	3	0	85	7	267
2017	Female gender	45	42	7	5	1	0	87	6	401
2014	Male gender	42	40	10	4	4	0	82	8	257
2014	Female gender	47	34	11	4	2	1	83	6	437
2011	Male gender	45	38	10	3	5	0	82	8	252
2011	Female gender	40	41	10	6	3	0	81	9	417
2008	Male gender	45	38	11	3	4	0	82	7	242
2008	Female gender	49	34	9	5	3	0	84	8	388

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	39	27	15	11	7	0	0	67	18	304
2019	Female gender	32	29	18	11	9	0	1	62	20	496
2018	Male gender	32	35	17	9	6	0	0	67	16	253
2018	Female gender	38	28	15	12	5	1	0	67	18	431
2017	Male gender	40	33	14	7	5	0	0	74	12	267
2017	Female gender	32	37	17	9	4	0	1	70	13	401
2014	Male gender	46	24	15	10	5	0	1	70	15	256
2014	Female gender	40	34	16	5	6	0	0	74	10	438
2011	Male gender	31	33	17	12	7	0	0	64	19	251
2011	Female gender	40	29	16	8	6	0	0	70	14	416
2008	Male gender	31	34	19	10	4	0	1	66	14	243
2008	Female gender	35	33	17	8	6	0	1	68	14	386

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	11	26	29	20	13	0	1	33	37	305
2019	Female gender	12	24	31	19	10	1	2	30	38	499
2018	Male gender	7	27	34	22	8	2	1	30	35	252
2018	Female gender	11	27	28	23	8	1	2	32	39	429
2017	Male gender	8	24	38	17	8	3	2	26	34	265
2017	Female gender	13	21	35	16	9	2	4	26	37	400
2014	Male gender	6	16	40	24	9	1	4	34	24	256
2014	Female gender	6	22	32	25	11	1	3	37	29	437
2011	Male gender	11	25	30	18	11	1	3	31	38	252
2011	Female gender	11	25	29	20	11	1	4	32	38	415
2008	Male gender	9	23	32	20	11	2	4	33	34	243
2008	Female gender	13	21	33	19	8	1	4	29	36	386

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	11	25	29	18	14	2	2	33	37	305
2019	Female gender	15	21	28	20	12	3	2	33	37	495
2018	Male gender	12	26	31	17	12	2	1	29	39	250
2018	Female gender	15	25	25	19	11	3	2	32	42	426
2017	Male gender	10	25	29	17	11	4	4	31	38	266
2017	Female gender	15	19	27	19	11	4	5	33	37	400
2014	Male gender	13	22	29	20	11	3	3	33	37	257
2014	Female gender	9	20	30	21	13	4	4	36	32	438
2011	Male gender	14	21	27	20	13	1	4	35	37	251
2011	Female gender	13	19	28	21	13	2	3	36	34	416
2008	Male gender	11	16	33	21	12	1	6	36	29	240
2008	Female gender	12	18	30	17	13	4	5	34	33	384

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	9	13	25	28	18	3	3	49	24	306
2019	Female gender	11	17	29	22	13	3	5	38	31	495
2018	Male gender	13	20	26	23	13	3	3	38	35	251
2018	Female gender	9	18	26	24	12	3	7	40	30	426
2017	Male gender	8	13	29	24	14	6	6	43	23	265
2017	Female gender	10	14	29	19	13	3	11	38	28	401
2014	Male gender	12	16	28	22	9	3	10	35	32	256
2014	Female gender	7	17	27	23	14	3	8	42	28	438
2011	Male gender	12	19	30	16	12	2	10	32	35	252
2011	Female gender	11	20	27	21	10	3	8	36	35	414
2008	Male gender	9	21	30	19	13	3	6	35	32	241
2008	Female gender	9	19	30	20	12	2	7	36	31	384

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	5	15	31	28	17	0	3	47	21	302
2019	Female gender	11	14	32	24	16	1	2	41	25	494
2018	Male gender	8	17	33	27	12	1	1	41	26	250
2018	Female gender	10	14	32	23	16	2	2	41	25	424
2017	Male gender	6	16	26	33	14	3	2	50	23	264
2017	Female gender	10	17	29	25	14	1	3	41	29	399
2014	Male gender	5	17	30	29	16	0	3	46	22	255
2014	Female gender	8	12	31	30	15	1	3	47	21	436
2011	Male gender	7	14	34	25	13	1	5	41	23	251
2011	Female gender	7	14	35	28	11	1	5	41	22	413
2008	Male gender	4	15	35	23	19	1	2	43	20	241
2008	Female gender	6	14	36	24	14	1	5	40	21	382

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	10	18	27	23	18	1	3	43	29	303
2019	Female gender	17	19	30	18	11	2	3	31	37	498
2018	Male gender	15	23	27	17	15	1	1	33	40	253
2018	Female gender	17	22	29	14	13	2	3	28	41	428
2017	Male gender	13	23	27	20	11	3	3	33	38	265
2017	Female gender	21	22	26	14	12	1	4	27	46	398
2014	Male gender	15	21	32	18	12	0	2	31	37	256
2014	Female gender	15	20	30	19	11	1	4	31	37	437
2011	Male gender	15	21	31	13	12	3	5	27	40	252
2011	Female gender	16	20	29	19	10	1	6	31	38	412
2008	Male gender	11	22	29	18	16	1	4	35	34	240
2008	Female gender	11	22	28	20	12	1	5	34	36	384

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	16	20	24	21	14	2	2	36	38	304
2019	Female gender	20	20	26	18	8	5	3	28	44	495
2018	Male gender	14	23	27	21	12	2	1	33	38	251
2018	Female gender	16	23	27	16	10	5	2	28	42	425
2017	Male gender	15	19	29	18	13	4	3	33	37	264
2017	Female gender	14	22	27	18	11	4	4	31	40	402
2014	Male gender	15	18	28	21	12	2	4	35	35	257
2014	Female gender	12	20	25	21	13	3	6	37	36	437
2011	Male gender	9	19	24	25	12	3	6	42	31	251
2011	Female gender	15	17	27	23	12	2	4	38	34	409
2008	Male gender	9	20	31	20	14	3	3	37	31	242
2008	Female gender	16	20	23	19	13	3	6	35	39	384

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	9	18	30	25	14	2	2	41	28	304
2019	Female gender	12	18	32	21	12	3	3	35	31	495
2018	Male gender	12	21	33	19	11	3	1	32	34	251
2018	Female gender	14	15	32	20	11	5	3	34	31	428
2017	Male gender	8	20	35	17	15	4	2	33	29	266
2017	Female gender	11	19	32	19	10	3	6	32	33	402
2014	Male gender	9	19	35	20	11	1	4	33	30	256
2014	Female gender	8	16	32	21	12	3	7	37	27	438

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	7	15	38	25	13	0	1	38	23	305
2019	Female gender	9	23	34	23	9	1	2	32	32	498

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	67	18	7	4	1	0	3	88	5	305
2019	Female gender	72	15	6	2	2	0	3	90	4	497
2017	Male gender	71	20	4	2	1	1	2	93	3	268
2017	Female gender	73	16	3	2	3	0	3	92	5	404
2014	Male gender	72	17	2	3	3	0	4	92	6	256
2014	Female gender	74	16	3	3	3	0	1	91	6	438
2011	Male gender	65	21	4	3	3	0	3	89	6	250
2011	Female gender	70	15	4	4	3	0	4	88	7	417
2008	Male gender	68	14	5	3	3	0	7	88	7	243
2008	Female gender	70	13	4	4	2	1	6	89	6	389

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	34	33	14	5	4	5	4	75	10	306
2019	Female gender	28	26	16	10	8	7	4	61	21	495
2018	Male gender	28	33	21	8	3	4	4	66	12	250
2018	Female gender	22	32	19	10	5	8	4	61	18	428
2017	Male gender	30	35	12	9	4	7	3	73	14	266
2017	Female gender	28	31	15	11	4	7	5	67	17	404
2014	Male gender	34	34	13	8	3	5	3	73	13	257
2014	Female gender	31	33	17	9	4	2	3	67	14	438

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	48	34	7	7	4	0	0	82	11	307
2019	Female gender	47	25	8	10	8	1	0	74	18	494
2018	Male gender	49	32	9	5	5	1	0	81	10	251
2018	Female gender	47	28	9	10	5	1	1	76	15	427
2017	Male gender	49	30	9	6	4	2	0	81	11	268
2017	Female gender	45	32	7	9	6	1	0	77	15	404
2014	Male gender	54	27	8	8	2	1	0	81	11	257
2014	Female gender	50	29	10	6	4	1	0	80	10	438

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	59	31	4	5	1	0	89	6	305
2019	Female gender	53	28	8	7	4	1	82	11	494
2018	Male gender	55	35	7	1	1	0	90	2	250
2018	Female gender	54	34	7	3	1	0	89	5	428
2017	Male gender	53	35	6	5	1	0	88	6	266
2017	Female gender	49	37	8	3	3	0	86	6	402
2014	Male gender	49	37	6	6	1	0	86	7	257
2014	Female gender	45	40	7	6	1	0	85	8	437

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	49	35	10	3	2	0	0	84	6	306
2019	Female gender	44	32	13	6	3	1	0	77	10	496
2018	Male gender	41	42	9	5	1	1	1	85	6	251
2018	Female gender	44	38	10	5	2	1	0	83	7	427

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	40	29	16	4	2	1	8	77	6	307
2019	Female gender	37	23	20	6	5	2	7	66	12	498

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	39	37	12	5	6	0	0	77	11	305
2019	Female gender	40	28	12	11	8	1	1	69	19	496
2018	Male gender	34	42	12	6	5	0	1	76	11	250
2018	Female gender	40	36	12	6	6	0	0	76	12	426
2017	Male gender	37	39	10	8	5	0	1	78	13	267
2017	Female gender	39	37	11	8	4	1	1	77	12	404
2014	Male gender	33	37	14	9	5	0	1	71	15	257
2014	Female gender	37	35	12	8	6	0	2	74	14	438
2011	Male gender	33	35	17	8	5	0	1	69	13	251
2011	Female gender	34	34	11	12	8	0	1	69	20	417
2008	Male gender	33	32	15	10	9	1	0	66	19	242
2008	Female gender	37	30	13	10	9	1	1	67	19	388

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	54	28	10	3	3	1	0	84	6	306
2019	Female gender	48	24	14	6	5	3	0	74	11	496
2018	Male gender	47	34	10	5	2	1	0	82	8	249
2018	Female gender	50	30	11	4	3	1	0	82	7	426
2017	Male gender	48	33	10	4	3	2	0	82	7	267
2017	Female gender	48	29	9	6	3	3	1	81	10	404
2014	Male gender	47	32	12	5	2	1	1	81	7	257
2014	Female gender	46	30	12	5	4	3	1	79	9	438
2011	Male gender	40	33	11	8	4	3	0	76	13	251
2011	Female gender	38	32	14	7	5	1	1	73	13	417
2008	Male gender	45	25	15	4	7	3	1	73	12	243
2008	Female gender	42	27	13	6	6	5	1	73	13	388

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	49	36	8	4	2	1	0	85	7	303
2019	Female gender	45	30	11	8	5	1	1	76	13	493
2018	Male gender	43	37	9	7	3	1	0	81	10	248
2018	Female gender	48	35	7	6	4	0	1	84	10	425
2017	Male gender	46	37	6	5	4	1	0	85	9	267
2017	Female gender	44	34	10	7	3	1	1	79	10	403
2014	Male gender	45	29	13	8	4	0	0	74	12	257
2014	Female gender	43	34	10	8	3	0	0	78	12	437
2011	Male gender	35	37	12	12	4	1	0	72	16	250
2011	Female gender	39	35	8	10	7	0	1	75	17	416
2008	Male gender	41	32	12	7	8	1	0	73	15	243
2008	Female gender	39	32	10	9	7	2	1	73	17	388

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	81	10	4	3	0	0	1	93	3	305
2019	Female gender	81	9	3	1	2	0	4	93	4	493
2017	Male gender	80	13	2	2	1	0	2	95	3	266
2017	Female gender	81	13	2	1	1	0	2	95	3	400
2014	Male gender	79	10	4	1	1	0	4	93	2	257
2014	Female gender	78	12	3	2	2	1	1	92	4	438
2011	Male gender	77	12	4	2	2	0	2	91	4	251
2011	Female gender	77	11	4	1	2	0	4	92	4	416
2008	Male gender	81	10	2	1	2	0	4	94	3	241
2008	Female gender	81	9	3	2	1	1	3	94	3	386

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	59	21	11	2	2	2	3	85	4	305
2019	Female gender	59	21	9	3	4	1	2	84	7	497
2017	Male gender	51	29	9	1	2	5	3	87	3	267
2017	Female gender	61	24	5	3	2	3	2	89	6	403
2014	Male gender	46	24	8	5	4	4	9	81	10	257
2014	Female gender	54	21	8	6	4	3	5	80	11	437
2011	Male gender	39	30	10	3	5	3	9	79	9	251
2011	Female gender	47	28	6	7	6	2	4	80	14	414

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	61	23	9	3	4	1	84	7	306
2019	Female gender	59	19	11	4	5	1	80	9	498
2018	Male gender	52	28	8	7	3	2	82	10	248
2018	Female gender	58	23	8	5	4	1	83	9	425
2017	Male gender	55	30	7	3	4	2	86	7	268
2017	Female gender	59	21	9	5	3	2	82	9	404

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	55	28	9	3	5	0	0	83	8	307
2019	Female gender	49	29	9	6	5	1	0	79	11	497
2018	Male gender	48	32	8	6	4	1	0	81	11	248
2018	Female gender	54	25	9	6	5	0	0	79	12	425
2017	Male gender	54	27	9	4	4	0	0	82	9	268
2017	Female gender	54	25	9	7	4	0	1	80	11	402
2014	Male gender	49	30	11	6	3	0	0	80	9	257
2014	Female gender	50	30	9	6	5	1	0	80	11	438

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	17	53	16	12	0	0	2	71	12	62
2019	Female gender	24	45	11	14	1	2	3	73	16	90

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	31	36	14	5	6	8	0	73	13	307
2019	Female gender	27	29	20	9	7	8	1	61	17	497
2018	Male gender	27	26	21	9	5	10	1	60	16	251
2018	Female gender	30	32	17	7	6	7	0	67	15	429
2017	Male gender	28	33	19	7	4	9	0	68	11	268
2017	Female gender	30	36	12	10	7	5	0	69	18	403
2014	Male gender	24	36	16	8	6	9	0	66	16	257
2014	Female gender	27	32	18	10	3	9	0	65	15	438
2011	Male gender	20	32	22	9	9	6	1	56	20	252
2011	Female gender	18	31	21	9	12	8	1	54	23	415

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	29	34	18	10	6	2	0	65	17	307
2019	Female gender	25	31	17	14	7	5	0	60	23	495
2018	Male gender	25	31	20	14	9	1	0	56	23	251
2018	Female gender	28	31	19	12	7	3	0	61	20	431
2017	Male gender	21	37	16	16	6	4	0	60	23	267
2017	Female gender	25	33	13	18	8	2	0	60	26	403
2014	Male gender	21	33	18	14	10	4	0	56	24	257
2014	Female gender	21	31	19	17	8	4	1	54	26	437
2011	Male gender	14	37	19	14	12	2	1	53	27	252
2011	Female gender	17	29	22	11	15	5	1	50	27	412
2008	Male gender	23	31	17	13	11	5	0	57	25	243
2008	Female gender	22	29	24	10	9	5	1	54	20	387

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	22	33	21	11	7	6	58	20	306
2019	Female gender	19	27	19	18	8	8	51	28	491
2018	Male gender	15	28	26	17	9	5	45	28	249
2018	Female gender	20	32	20	13	8	7	56	23	429
2017	Male gender	16	33	20	15	9	7	53	25	268
2017	Female gender	16	32	15	22	9	6	51	33	402
2014	Male gender	13	28	23	17	13	7	43	32	256
2014	Female gender	16	26	22	19	10	8	45	31	437
2011	Male gender	10	32	23	19	12	4	44	32	251
2011	Female gender	10	30	20	18	11	10	45	33	414
2008	Male gender	14	25	21	22	8	9	43	34	243
2008	Female gender	14	29	21	15	9	11	48	28	387

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	22	29	23	15	10	2	52	25	307
2019	Female gender	16	30	17	21	12	3	48	34	493
2018	Male gender	15	32	18	21	10	3	48	33	250
2018	Female gender	18	34	14	17	13	4	54	31	429
2017	Male gender	14	37	18	16	9	5	55	26	268
2017	Female gender	16	35	14	20	10	5	54	32	402
2014	Male gender	14	29	22	19	12	3	45	33	257
2014	Female gender	17	31	18	16	12	5	50	30	436
2011	Male gender	11	39	20	16	11	3	51	28	250
2011	Female gender	13	36	16	20	13	3	51	33	417
2008	Male gender	18	37	13	18	10	4	57	30	243
2008	Female gender	16	35	16	19	10	3	52	31	387

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	48	23	11	6	2	9	1	79	9	307
2019	Female gender	44	18	12	5	5	13	3	74	12	497

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	25	44	15	10	4	1	71	14	306
2019	Female gender	25	44	17	9	3	1	71	12	499
2018	Male gender	22	44	16	13	3	1	67	16	253
2018	Female gender	27	46	13	8	4	1	74	13	428
2017	Male gender	26	46	14	9	3	2	73	12	268
2017	Female gender	29	43	13	8	5	1	73	13	400
2014	Male gender	23	39	18	11	7	2	63	18	257
2014	Female gender	28	43	15	7	4	2	73	11	437
2011	Male gender	22	41	20	11	5	1	64	16	249
2011	Female gender	29	39	16	8	6	1	69	15	414

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	18	36	17	18	10	1	0	55	28	307
2019	Female gender	13	30	19	24	12	2	0	44	37	495

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	41	37	13	4	3	0	1	80	7	305
2019	Female gender	38	36	13	5	5	2	1	76	10	495
2018	Male gender	39	41	10	6	3	1	0	81	9	252
2018	Female gender	42	36	10	7	4	2	0	79	11	429
2017	Male gender	44	36	9	6	4	1	0	81	10	268
2017	Female gender	42	35	13	5	2	2	0	79	8	402
2014	Male gender	39	37	11	5	3	3	1	80	8	257
2014	Female gender	37	37	10	7	4	3	1	78	12	438
2011	Male gender	37	33	12	10	5	3	1	73	15	249
2011	Female gender	33	35	10	11	6	4	1	72	18	415
2008	Male gender	39	34	13	5	3	4	1	78	8	243
2008	Female gender	42	32	9	7	5	3	1	78	12	388

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	37	37	14	7	3	1	75	10	306
2019	Female gender	31	36	19	8	5	1	68	13	495
2018	Male gender	34	34	22	6	3	1	69	9	253
2018	Female gender	35	36	16	7	3	2	73	11	429

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	23	32	16	15	8	3	2	58	24	306
2019	Female gender	19	22	20	15	13	8	4	46	31	497
2018	Male gender	20	30	18	10	11	8	3	56	24	250
2018	Female gender	21	26	14	17	9	9	3	54	30	430
2017	Male gender	22	29	19	9	9	10	3	58	21	268
2017	Female gender	23	27	14	14	9	10	3	57	27	403
2014	Male gender	16	24	19	12	12	12	5	49	29	257
2014	Female gender	16	25	13	15	15	11	5	49	36	437
2011	Male gender	10	21	21	16	13	11	7	38	36	252
2011	Female gender	14	18	18	14	17	13	6	40	38	415

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	20	36	20	12	8	4	0	58	21	307
2019	Female gender	21	27	21	14	12	4	1	50	27	496
2018	Male gender	17	35	18	12	14	2	1	54	27	252
2018	Female gender	24	30	17	15	10	4	1	56	26	431
2017	Male gender	20	36	20	10	9	4	0	59	20	267
2017	Female gender	23	29	17	15	9	5	1	56	26	402
2014	Male gender	18	33	20	12	10	4	3	55	24	257
2014	Female gender	20	27	19	15	13	5	2	50	30	438
2011	Male gender	13	30	16	17	17	3	5	46	37	251
2011	Female gender	16	28	18	18	18	2	1	45	37	417
2008	Male gender	17	26	20	17	14	5	1	46	33	242
2008	Female gender	19	28	17	18	13	3	2	50	32	387

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	21	27	17	14	15	3	4	52	31	307
2019	Female gender	20	24	18	14	17	4	3	47	34	499
2018	Male gender	18	23	18	13	20	3	4	45	36	253
2018	Female gender	19	25	13	15	19	5	4	48	37	430
2017	Male gender	14	26	21	14	18	2	5	43	34	268
2017	Female gender	18	22	13	19	21	4	3	43	43	403
2014	Male gender	15	23	20	14	20	3	5	41	38	257
2014	Female gender	13	21	13	21	24	4	3	37	49	438
2011	Male gender	10	23	14	20	25	1	8	36	49	252
2011	Female gender	12	19	18	19	27	1	3	32	49	414
2008	Male gender	11	29	17	16	19	4	4	43	38	243
2008	Female gender	13	23	13	20	23	4	4	39	47	388

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	55	21	17	3	2	1	2	78	5	303
2019	Female gender	53	21	12	3	3	1	7	80	7	497

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	59	11	6	4	6	4	10	82	11	303
2019	Female gender	56	13	6	3	4	3	13	84	9	498

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	47	22	15	6	4	2	4	74	10	304
2019	Female gender	43	25	15	5	5	3	5	73	11	498

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	45	19	13	9	7	3	4	68	17	305
2019	Female gender	38	20	18	7	7	4	7	65	15	492

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	44	16	17	8	10	2	3	63	20	305
2019	Female gender	40	16	14	9	10	5	5	63	22	496

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	68	16	8	2	1	1	3	88	4	305
2019	Female gender	66	12	8	4	1	3	6	86	5	496

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	78	8	5	2	3	3	2	90	5	301
2019	Female gender	69	9	5	3	4	6	5	87	8	494

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	80	6	5	0	2	0	7	93	2	303
2019	Female gender	72	7	4	1	2	4	11	93	3	497

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	22	44	17	9	5	2	0	68	15	304
2019	Female gender	19	41	20	9	5	5	1	64	15	498
2018	Male gender	21	39	20	11	6	3	0	62	17	252
2018	Female gender	23	39	20	8	7	3	1	64	16	429
2017	Male gender	23	41	19	7	6	4	0	66	14	267
2017	Female gender	23	34	20	13	5	5	1	60	19	403

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	34	43	12	5	4	1	1	78	9	301
2019	Female gender	35	37	14	6	5	3	0	75	11	497
2018	Male gender	39	43	11	4	1	2	0	84	5	249
2018	Female gender	43	35	13	7	1	1	0	78	8	426
2017	Male gender	40	42	9	5	1	2	0	85	7	268
2017	Female gender	39	39	12	5	3	2	0	80	8	404
2014	Male gender	45	38	9	5	1	3	0	85	6	257
2014	Female gender	43	33	11	7	3	2	0	78	11	437
2011	Male gender	28	42	16	8	5	2	0	70	13	251
2011	Female gender	31	39	14	8	6	2	0	72	14	416

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	42	35	16	2	1	3	0	80	4	303
2019	Female gender	40	32	15	4	4	3	1	76	9	496
2018	Male gender	39	36	17	2	2	4	0	78	5	251
2018	Female gender	41	36	12	4	2	4	0	81	7	425
2017	Male gender	41	34	17	3	1	4	0	78	4	268
2017	Female gender	40	33	13	3	4	6	1	79	8	399
2014	Male gender	40	37	11	4	2	6	0	82	7	257
2014	Female gender	45	33	11	4	3	4	0	81	8	438

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	49	36	7	7	2	0	85	9	307
2019	Female gender	49	34	7	4	4	1	84	9	495
2018	Male gender	46	34	9	7	3	1	81	10	250
2018	Female gender	53	33	6	4	4	0	85	8	427
2017	Male gender	47	38	7	5	3	0	85	8	268
2017	Female gender	48	37	7	5	2	0	85	8	403
2014	Male gender	51	36	7	4	2	0	87	7	257
2014	Female gender	51	35	7	5	3	0	86	7	438
2011	Male gender	35	37	12	11	5	1	73	16	249
2011	Female gender	37	41	10	7	4	1	78	11	416
2008	Male gender	43	32	11	9	4	1	76	14	244
2008	Female gender	37	40	11	6	5	1	78	11	389

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	39	33	15	7	6	0	72	13	304
2019	Female gender	36	33	14	7	8	2	70	15	498
2018	Male gender	32	36	14	10	6	1	69	17	248
2018	Female gender	39	32	14	7	7	0	72	14	428
2017	Male gender	37	34	18	8	2	1	72	10	267
2017	Female gender	38	30	16	9	6	0	69	15	404
2014	Male gender	33	34	16	10	5	1	68	16	257
2014	Female gender	32	36	15	12	5	1	68	17	438
2011	Male gender	21	41	18	13	7	0	62	20	249
2011	Female gender	27	32	21	13	6	1	59	19	418

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	34	39	13	9	5	0	73	14	305
2019	Female gender	35	32	16	10	7	1	68	16	491
2018	Male gender	35	35	14	11	5	1	71	15	247
2018	Female gender	39	37	12	7	6	0	76	12	428
2017	Male gender	38	39	13	6	4	0	77	10	267
2017	Female gender	40	33	13	8	6	1	73	14	401
2014	Male gender	33	37	12	13	4	0	71	17	257
2014	Female gender	33	36	14	11	5	0	69	17	437
2011	Male gender	23	42	16	11	7	0	66	19	251
2011	Female gender	27	38	15	13	5	0	66	19	418
2008	Male gender	35	38	11	10	5	2	74	15	243
2008	Female gender	31	39	14	11	4	1	71	15	389

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	34	25	21	8	8	3	1	61	16	307
2019	Female gender	34	21	19	10	10	5	1	59	22	496
2018	Male gender	31	28	18	10	7	4	1	63	18	252
2018	Female gender	37	24	15	12	7	4	2	64	21	426
2017	Male gender	33	30	18	9	4	4	1	66	14	267
2017	Female gender	33	30	16	9	7	3	1	65	18	403
2014	Male gender	30	28	21	10	8	3	1	60	18	257
2014	Female gender	33	21	17	14	8	6	0	58	24	437
2011	Male gender	23	28	21	9	12	4	3	55	23	251
2011	Female gender	28	27	16	13	11	5	0	58	25	416
2008	Male gender	29	29	14	10	8	4	6	64	21	242
2008	Female gender	30	25	17	11	9	6	3	59	22	389

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Male gender	30	36	35	307
2019	Female gender	24	34	42	499
2018	Male gender	31	34	36	254
2018	Female gender	26	37	36	434
2017	Male gender	29	36	35	268
2017	Female gender	20	43	37	404
2014	Male gender	26	37	36	257
2014	Female gender	25	40	35	438
2011	Male gender	34	32	35	250
2011	Female gender	32	34	34	417

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Male gender	13	28	29	4	15	10	93
2019	Female gender	9	30	37	5	8	10	122
2018	Male gender	21	27	26	7	9	10	79
2018	Female gender	9	24	42	7	14	3	117
2017	Male gender	20	20	38	4	13	6	77
2017	Female gender	14	10	51	6	10	9	84
2014	Male gender	19	15	38	9	9999	18	69
2014	Female gender	18	15	41	7	9999	19	111
2011	Male gender	11	15	53	10	9999	10	83
2011	Female gender	22	16	47	6	9999	9	137

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	30	39	12	9	4	1	5	73	14	305
2019	Female gender	29	41	11	10	2	1	6	75	13	496

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	50	23	12	2	3	5	5	81	6	302
2019	Female gender	46	25	13	2	2	6	6	81	4	497

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	8	92	307
2019	Female gender	13	87	497
2018	Male gender	12	88	255
2018	Female gender	13	87	428

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	45	55	23
2019	Female gender	52	48	65
2018	Male gender	50	50	30
2018	Female gender	40	60	52

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	56	44	23
2019	Female gender	64	36	65
2018	Male gender	43	57	30
2018	Female gender	57	43	52

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Male gender	100	23
2019	Female gender	100	65
2018	Male gender	100	30
2018	Female gender	100	52

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	27	73	23
2019	Female gender	31	69	65
2018	Male gender	52	48	30
2018	Female gender	39	61	52

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	36	64	23
2019	Female gender	41	59	65
2018	Male gender	36	64	30
2018	Female gender	31	69	52

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	47	53	23
2019	Female gender	58	42	65
2018	Male gender	35	65	30
2018	Female gender	38	62	52

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	33	67	23
2019	Female gender	42	58	65
2018	Male gender	39	61	30
2018	Female gender	54	46	52

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	39	61	23
2019	Female gender	31	69	65
2018	Male gender	23	77	30
2018	Female gender	36	64	52

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	49	51	23
2019	Female gender	49	51	65
2018	Male gender	58	42	30
2018	Female gender	58	42	52

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	30	70	23
2019	Female gender	35	65	65
2018	Male gender	21	79	30
2018	Female gender	31	69	52

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	56	44	23
2019	Female gender	46	54	65
2018	Male gender	38	62	30
2018	Female gender	51	49	52

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	19	81	23
2019	Female gender	9	91	65

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	45	55	22
2019	Female gender	50	50	65
2018	Male gender	37	63	30
2018	Female gender	46	54	52

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	20	80	22
2019	Female gender	34	66	65
2018	Male gender	21	79	30
2018	Female gender	25	75	52

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	22
2019	Female gender	10	90	65

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	28	72	22
2019	Female gender	28	72	65
2018	Male gender	39	61	30
2018	Female gender	27	73	52

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	22
2019	Female gender	18	82	59

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	33	67	22
2019	Female gender	30	70	59
2018	Male gender	20	80	30
2018	Female gender	25	75	48

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	50	50	22
2019	Female gender	54	46	59
2018	Male gender	37	63	30
2018	Female gender	50	50	48

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	69	31	22
2019	Female gender	45	55	59
2018	Male gender	43	57	30
2018	Female gender	37	63	48

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	13	87	306
2019	Female gender	15	85	497

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	17	20	17	5	4	31	6	58	15	307
2019	Female gender	13	16	22	7	5	28	8	47	19	496
2018	Male gender	18	20	21	3	3	30	5	59	10	251
2018	Female gender	20	19	20	5	4	27	5	57	13	426
2017	Male gender	21	20	16	5	4	28	5	62	14	268
2017	Female gender	18	17	18	6	6	26	9	54	18	404
2014	Male gender	13	20	17	6	5	35	5	54	18	257
2014	Female gender	16	16	19	7	4	29	9	52	18	438

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	38	30	14	5	4	8	1	75	10	305
2019	Female gender	28	32	19	4	8	9	1	66	13	498
2018	Male gender	30	33	20	3	2	12	0	72	5	250
2018	Female gender	34	29	18	6	2	10	1	71	9	425
2017	Male gender	33	36	15	4	2	9	1	77	7	266
2017	Female gender	29	31	17	6	5	10	1	69	12	401
2014	Male gender	22	34	17	5	3	18	1	69	10	257
2014	Female gender	25	26	20	7	3	16	2	63	13	438
2011	Male gender	28	37	19	5	2	8	1	71	8	250
2011	Female gender	30	34	18	7	4	6	0	69	12	413

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	4	96	305
2019	Female gender	9	91	496
2018	Male gender	6	94	255
2018	Female gender	6	94	426

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	37	63	13
2019	Female gender	40	60	45

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	13
2019	Female gender	0	100	45

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	13
2019	Female gender	18	82	45

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Male gender	100	13
2019	Female gender	100	45
2018	Male gender	100	15
2018	Female gender	100	26

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	13
2019	Female gender	0	100	45

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	13
2019	Female gender	15	85	45

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	48	52	13
2019	Female gender	52	48	45
2018	Male gender	46	54	15
2018	Female gender	41	59	25

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	13
2019	Female gender	0	100	37

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	39	61	13
2019	Female gender	18	82	37
2018	Male gender	34	66	15
2018	Female gender	35	65	22

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	44	56	13
2019	Female gender	33	67	37
2018	Male gender	33	67	15
2018	Female gender	44	56	22

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	13
2019	Female gender	0	100	37

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	58	42	13
2019	Female gender	52	48	37

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	7	93	306
2019	Female gender	13	87	495

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	18	20	18	3	3	31	5	61	10	305
2019	Female gender	15	16	24	4	4	30	7	48	14	496
2018	Male gender	19	20	20	2	3	32	4	61	8	250
2018	Female gender	22	15	22	5	2	29	5	57	10	430
2017	Male gender	23	19	15	3	1	33	5	68	7	268
2017	Female gender	18	15	20	4	3	32	8	56	11	403
2014	Male gender	17	16	17	3	3	38	6	59	10	257
2014	Female gender	19	14	19	3	2	34	9	58	9	437

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	38	34	15	3	3	7	1	78	6	306
2019	Female gender	29	31	18	4	5	11	2	69	10	496
2018	Male gender	30	33	20	4	1	11	1	72	6	252
2018	Female gender	36	28	18	4	2	11	1	72	7	431
2017	Male gender	36	36	11	3	1	11	1	83	5	268
2017	Female gender	32	30	15	4	3	14	2	74	8	402
2014	Male gender	31	28	14	4	2	20	1	74	8	257
2014	Female gender	31	25	20	3	2	18	1	69	6	438
2011	Male gender	30	37	19	3	2	8	0	73	6	251
2011	Female gender	35	34	16	3	2	9	0	76	6	416

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	23	27	21	15	14	0	1	50	29	306
2019	Female gender	16	27	22	15	18	0	1	44	34	497
2018	Male gender	24	26	22	13	13	1	1	51	26	254
2018	Female gender	17	19	23	19	21	0	2	36	40	430
2017	Male gender	20	27	18	13	19	2	1	48	34	268
2017	Female gender	14	21	23	14	25	0	2	36	41	402

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	17	28	27	16	12	0	0	45	28	306
2019	Female gender	15	23	25	18	17	1	1	39	35	496
2018	Male gender	13	25	32	19	10	1	0	39	29	253
2018	Female gender	16	20	28	18	17	0	1	37	35	430
2017	Male gender	15	26	28	15	14	1	1	42	30	267
2017	Female gender	14	22	26	18	18	0	2	37	36	403

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	27	32	21	11	8	0	1	59	20	303
2019	Female gender	23	25	23	15	11	1	2	50	26	496
2018	Male gender	19	31	28	13	8	1	0	51	21	252
2018	Female gender	24	24	26	13	11	1	1	50	24	431
2017	Male gender	23	34	19	13	8	1	2	59	22	268
2017	Female gender	21	29	22	10	15	0	3	51	26	402

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	21	27	24	14	13	1	0	48	27	303
2019	Female gender	14	24	23	20	15	2	2	40	36	498
2018	Male gender	19	23	23	18	15	1	0	43	34	255
2018	Female gender	16	22	25	19	16	1	1	39	36	426
2017	Male gender	14	21	27	19	17	1	0	36	37	266
2017	Female gender	14	20	25	17	22	1	1	35	40	403

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	50	26	9	7	6	0	3	78	13	304
2019	Female gender	41	20	15	7	8	2	7	67	17	496
2018	Male gender	44	22	15	5	6	1	7	71	12	255
2018	Female gender	42	19	13	8	9	1	9	67	18	430
2017	Male gender	44	22	14	5	5	1	10	73	12	267
2017	Female gender	36	22	15	7	8	0	11	66	17	401

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	33	29	19	11	7	0	1	63	18	304
2019	Female gender	29	28	20	10	11	1	2	58	22	497
2018	Male gender	33	25	24	7	10	1	1	59	17	255
2018	Female gender	31	20	23	12	13	0	2	52	25	427
2017	Male gender	33	26	20	12	5	1	2	61	18	266
2017	Female gender	26	25	24	14	8	0	2	53	23	400

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	35	32	18	10	4	0	1	67	15	306
2019	Female gender	27	31	22	11	5	2	2	61	16	497
2018	Male gender	28	35	20	7	7	1	2	65	14	253
2018	Female gender	30	33	21	9	5	1	2	64	14	430
2017	Male gender	31	30	20	10	6	1	2	63	17	266
2017	Female gender	26	31	21	13	5	1	3	59	19	400

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	31	30	19	14	7	0	0	60	21	305
2019	Female gender	24	30	23	11	9	2	1	56	21	495
2018	Male gender	23	30	25	10	10	1	1	54	20	253
2018	Female gender	26	29	23	14	8	1	1	55	22	430
2017	Male gender	22	32	23	16	5	0	1	55	22	265
2017	Female gender	23	30	21	15	9	0	3	55	24	401

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	39	27	17	11	5	0	0	66	16	305
2019	Female gender	36	25	19	11	6	1	2	62	18	495
2018	Male gender	29	33	22	8	6	1	1	64	14	253
2018	Female gender	35	26	22	9	5	1	1	63	14	430
2017	Male gender	32	26	27	9	4	2	1	59	14	266
2017	Female gender	31	33	17	9	5	1	3	67	15	401

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	41	28	15	8	7	0	0	70	15	305
2019	Female gender	37	24	14	12	9	1	3	64	22	495

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	38	31	19	7	5	0	0	69	12	303
2019	Female gender	35	28	19	7	6	1	3	66	14	494
2018	Male gender	29	31	21	11	6	1	1	62	17	251
2018	Female gender	37	25	22	10	5	1	1	63	15	425
2017	Male gender	31	28	24	12	3	1	1	60	15	266
2017	Female gender	32	32	18	10	5	1	3	67	15	395

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	51	24	12	6	5	0	1	76	12	305
2019	Female gender	47	23	14	6	6	1	2	73	13	493
2018	Male gender	48	24	16	5	5	1	2	74	9	252
2018	Female gender	52	26	10	3	7	1	2	80	10	425
2017	Male gender	56	26	12	3	1	0	1	83	4	267
2017	Female gender	52	24	12	5	3	0	2	79	9	402

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	72	13	5	2	2	1	6	91	4	305
2019	Female gender	69	13	5	2	3	1	7	89	6	493
2018	Male gender	69	15	7	1	2	1	5	89	3	250
2018	Female gender	67	17	5	2	3	1	6	90	6	429

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	79	10	3	2	3	1	2	92	5	302
2019	Female gender	67	14	6	3	5	1	4	85	8	497
2018	Male gender	72	12	5	3	2	3	4	89	5	252
2018	Female gender	73	11	6	2	3	1	5	89	5	428
2017	Male gender	76	11	5	3	1	0	3	91	4	266
2017	Female gender	71	12	6	2	4	0	4	88	6	402

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	65	24	6	3	1	0	2	90	3	300
2019	Female gender	52	30	8	4	3	1	3	85	7	497
2018	Male gender	59	26	9	0	3	1	2	88	3	251
2018	Female gender	56	24	12	4	2	0	3	83	5	429
2017	Male gender	53	30	9	4	2	0	2	85	6	267
2017	Female gender	58	24	10	3	3	0	2	84	6	403

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	64	17	7	6	4	0	1	83	10	299
2019	Female gender	57	19	10	4	6	1	2	79	11	494
2018	Male gender	54	22	12	5	4	1	2	78	9	249
2018	Female gender	61	18	10	4	3	0	3	82	8	428
2017	Male gender	60	22	8	3	4	1	2	85	7	267
2017	Female gender	58	24	7	4	4	0	3	84	8	401

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	65	10	5	1	0	0	19	92	2	298
2019	Female gender	56	10	5	1	1	1	26	90	3	493
2018	Male gender	54	14	6	1	0	1	23	90	1	251
2018	Female gender	56	10	4	3	0	1	27	90	4	422
2017	Male gender	54	14	7	2	2	0	20	86	4	267
2017	Female gender	55	12	5	1	2	0	25	90	3	403

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	72	15	7	1	2	0	3	90	3	300
2019	Female gender	62	19	7	2	1	1	8	88	4	493
2018	Male gender	60	20	8	2	3	1	6	86	6	250
2018	Female gender	60	17	11	3	2	1	7	83	5	429
2017	Male gender	62	21	8	2	1	0	5	88	3	267
2017	Female gender	61	17	9	3	2	0	8	85	5	396

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	56	12	13	8	8	0	2	69	17	301
2019	Female gender	49	18	13	6	8	1	5	72	15	498
2018	Male gender	51	16	12	6	9	1	6	72	16	251
2018	Female gender	52	14	11	7	11	1	4	69	19	429
2017	Male gender	51	19	13	6	8	0	2	72	15	267
2017	Female gender	52	19	9	5	10	1	5	75	16	404

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	55	26	13	1	1	1	2	84	3	299
2019	Female gender	51	27	12	2	3	1	5	83	5	492
2018	Male gender	51	29	12	2	1	1	3	84	3	251
2018	Female gender	52	25	12	3	3	0	4	80	7	428
2017	Male gender	47	29	13	4	3	0	3	79	7	264
2017	Female gender	52	26	11	3	2	0	5	82	6	404

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	17	31	35	11	6	0	0	48	17	306
2019	Female gender	12	29	37	14	8	1	0	41	22	496
2018	Male gender	14	30	36	12	7	1	0	44	19	254
2018	Female gender	14	28	35	18	5	0	0	42	23	432
2017	Male gender	14	32	38	12	4	0	0	46	16	268
2017	Female gender	10	25	41	15	7	0	1	36	23	401

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	8	15	37	28	10	0	1	39	23	305
2019	Female gender	11	25	37	18	8	1	1	26	36	491
2018	Male gender	7	21	37	22	12	1	0	34	29	251
2018	Female gender	12	19	36	22	11	0	1	33	31	421
2017	Male gender	5	16	40	28	10	0	1	38	21	268
2017	Female gender	8	25	40	19	7	0	1	26	33	403

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	28	41	17	7	2	5	72	10	305
2019	Female gender	27	38	19	9	4	3	67	14	496
2018	Male gender	26	36	22	8	4	4	65	12	255
2018	Female gender	25	39	17	9	6	5	66	15	431
2017	Male gender	15	39	23	10	5	8	59	17	268
2017	Female gender	19	37	14	14	9	7	61	24	402

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	24	36	20	12	6	2	61	19	307
2019	Female gender	19	35	19	15	10	2	55	25	497
2018	Male gender	21	37	17	13	9	3	60	23	255
2018	Female gender	23	36	17	14	10	2	59	24	432
2017	Male gender	16	42	20	14	5	2	60	20	267
2017	Female gender	18	36	16	17	9	3	57	27	402

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	11	89	305
2019	Female gender	18	82	498
2017	Male gender	14	86	267
2017	Female gender	21	79	403
2014	Male gender	10	90	257
2014	Female gender	16	84	435

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	84	16	33
2019	Female gender	85	15	93
2017	Male gender	88	12	36
2017	Female gender	79	21	86
2014	Male gender	85	15	27
2014	Female gender	77	23	70

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	51	27	8	7	2	4	0	82	10	28
2019	Female gender	52	39	1	4	2	2	0	93	6	80
2017	Male gender	62	29	5	3	0	0	0	92	3	32
2017	Female gender	59	31	5	3	2	0	1	91	5	68
2014	Male gender	45	41	4	4	5	0	0	86	10	23
2014	Female gender	58	29	4	7	2	0	0	87	9	55

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	20	27	24	14	12	2	1	21	79	305
2019	Female gender	16	26	27	12	15	3	1	16	84	498
2018	Male gender	30	24	22	10	11	3	1	31	69	255
2018	Female gender	24	23	22	13	16	3	1	25	75	432
2017	Male gender	22	23	18	11	17	7	2	25	75	268
2017	Female gender	21	22	22	13	17	4	0	22	78	403

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	70	30	237
2019	Female gender	70	30	401

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	42	58	236
2019	Female gender	35	65	393
2018	Male gender	37	63	168
2018	Female gender	32	68	308

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	15	18	18	19	20	2	9	37	43	235
2019	Female gender	13	22	17	21	19	1	7	38	44	395
2018	Male gender	9	24	17	19	17	2	12	38	41	169
2018	Female gender	12	25	18	17	21	2	6	39	41	310
2017	Male gender	9	23	16	18	20	4	10	38	43	186
2017	Female gender	11	24	12	17	25	2	8	39	47	298

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	7	14	17	20	31	3	8	23	57	235
2019	Female gender	5	18	16	20	34	2	6	25	58	392
2018	Male gender	3	20	18	16	35	1	7	25	55	170
2018	Female gender	4	11	16	18	44	2	5	16	67	310
2017	Male gender	2	10	12	16	50	5	5	14	73	186
2017	Female gender	2	7	11	13	57	2	6	11	77	298

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Male gender	46	18	13	8	8	1	7	69	17	306
2019	Female gender	32	19	13	10	12	2	12	59	25	488
2018	Male gender	47	14	14	7	4	2	11	70	13	252
2018	Female gender	35	17	17	10	10	1	9	58	23	432

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 105. What is your gender?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment