2019 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 102. In which province or territory do you work?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 50 37 4 7 2 0 0 87 9 254
2019 Ontario (excluding National Capital Region) 34 46 6 10 4 0 0 80 14 269
2019 Quebec (excluding National Capital Region) 33 41 12 11 3 0 0 74 14 177
2019 British Columbia 44 46 2 6 2 0 0 90 8 95
2019 Alberta 37 44 0 19 0 0 0 81 19 11
2017 National Capital Region 44 44 4 6 2 0 0 88 8 245
2017 Ontario (excluding National Capital Region) 31 48 5 10 6 0 0 79 16 227
2017 Quebec (excluding National Capital Region) 21 60 7 12 2 0 0 80 13 128
2017 British Columbia 20 64 4 12 0 0 0 84 12 70
2017 Alberta 46 45 0 9 0 0 0 91 9 11
2014 National Capital Region 47 41 5 6 2 0 0 87 8 193
2014 Ontario (excluding National Capital Region) 39 43 6 10 3 0 0 82 13 242
2014 Quebec (excluding National Capital Region) 34 52 4 6 4 0 0 86 10 144
2014 British Columbia 30 53 4 9 4 0 0 84 12 81
2014 Alberta 0 62 0 32 6 0 0 62 38 13
2014 Outside of Canada 61 33 0 0 6 0 0 94 6 28

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 65 21 5 6 2 0 0 86 8 254
2019 Ontario (excluding National Capital Region) 76 13 5 3 1 1 1 91 4 272
2019 Quebec (excluding National Capital Region) 46 33 5 11 5 0 0 80 15 178
2019 British Columbia 80 14 2 1 2 0 1 95 3 95
2019 Alberta 81 10 9 0 0 0 0 91 0 11
2017 National Capital Region 63 23 5 8 0 0 1 86 8 245
2017 Ontario (excluding National Capital Region) 84 12 0 0 1 0 1 98 2 225
2017 Quebec (excluding National Capital Region) 45 38 8 8 2 0 0 82 10 128
2017 British Columbia 82 12 2 3 1 0 0 94 4 70
2017 Alberta 90 10 0 0 0 0 0 100 0 11
2014 National Capital Region 55 29 6 9 1 0 1 84 10 193
2014 Ontario (excluding National Capital Region) 83 11 1 0 3 0 1 96 3 241
2014 Quebec (excluding National Capital Region) 42 39 4 12 3 0 0 81 15 143
2014 British Columbia 84 8 1 7 0 0 0 92 7 81
2014 Alberta 85 15 0 0 0 0 0 100 0 13
2014 Outside of Canada 80 11 3 0 6 0 0 91 6 28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 42 35 5 11 7 0 0 77 18 254
2019 Ontario (excluding National Capital Region) 37 34 5 13 11 0 0 71 24 271
2019 Quebec (excluding National Capital Region) 33 34 13 12 7 0 0 67 20 177
2019 British Columbia 51 26 5 14 3 0 1 78 17 94
2019 Alberta 34 19 9 0 38 0 0 53 38 11
2017 National Capital Region 53 28 5 10 3 0 0 81 14 245
2017 Ontario (excluding National Capital Region) 42 38 2 11 6 0 0 81 17 227
2017 Quebec (excluding National Capital Region) 30 47 7 12 4 0 0 77 16 128
2017 British Columbia 40 43 4 8 4 0 0 83 12 70
2017 Alberta 64 19 0 0 17 0 0 83 17 11
2014 National Capital Region 38 31 7 14 10 0 0 69 24 193
2014 Ontario (excluding National Capital Region) 50 29 8 8 4 1 0 80 12 240
2014 Quebec (excluding National Capital Region) 40 41 6 10 3 0 0 81 13 144
2014 British Columbia 45 29 7 14 6 0 0 74 19 81
2014 Alberta 33 37 0 13 16 0 0 70 30 13
2014 Outside of Canada 58 23 11 5 3 0 0 81 8 28

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 36 37 13 8 4 0 1 74 12 253
2019 Ontario (excluding National Capital Region) 34 35 9 15 6 0 1 70 21 272
2019 Quebec (excluding National Capital Region) 29 33 13 21 5 0 0 62 26 176
2019 British Columbia 34 49 4 9 5 0 0 82 14 90
2019 Alberta 47 37 6 10 0 0 0 84 10 11
2018 National Capital Region 35 37 11 11 5 1 1 74 15 229
2018 Ontario (excluding National Capital Region) 32 44 7 14 3 0 0 75 17 224
2018 Quebec (excluding National Capital Region) 28 44 9 16 3 0 0 72 19 161
2018 British Columbia 24 48 7 17 4 0 0 72 21 72
2018 Alberta 19 64 0 18 0 0 0 82 18 11
2017 National Capital Region 38 40 8 9 4 0 1 78 13 245
2017 Ontario (excluding National Capital Region) 33 45 8 9 4 0 0 79 14 226
2017 Quebec (excluding National Capital Region) 27 39 16 13 4 1 1 67 18 128
2017 British Columbia 30 45 16 7 1 0 0 75 8 70
2017 Alberta 46 46 0 9 0 0 0 91 9 11
2014 National Capital Region 36 42 13 7 1 0 1 79 8 193
2014 Ontario (excluding National Capital Region) 31 37 15 13 5 0 0 67 18 241
2014 Quebec (excluding National Capital Region) 28 40 15 12 6 0 0 67 18 144
2014 British Columbia 28 47 6 13 5 0 0 75 18 81
2014 Alberta 31 32 21 6 9 0 0 63 15 13
2014 Outside of Canada 43 33 10 5 9 0 0 76 14 28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 56 31 8 3 1 0 1 88 4 250
2019 Ontario (excluding National Capital Region) 36 34 12 12 4 1 0 72 16 269
2019 Quebec (excluding National Capital Region) 39 37 14 7 2 1 0 77 9 177
2019 British Columbia 43 41 7 7 2 0 0 84 9 93
2019 Alberta 31 49 20 0 0 0 0 80 0 10
2017 National Capital Region 60 30 5 5 0 0 0 90 5 242
2017 Ontario (excluding National Capital Region) 43 34 11 8 3 0 0 78 11 226
2017 Quebec (excluding National Capital Region) 25 56 11 6 1 1 0 81 7 128
2017 British Columbia 29 50 10 9 2 0 0 79 11 69
2017 Alberta 55 36 9 0 0 0 0 91 0 11
2014 National Capital Region 49 36 7 7 0 1 0 85 8 193
2014 Ontario (excluding National Capital Region) 43 34 11 9 3 0 0 77 12 242
2014 Quebec (excluding National Capital Region) 38 41 12 7 1 0 0 79 8 143
2014 British Columbia 34 50 9 6 1 0 0 83 8 81
2014 Alberta 33 54 6 7 0 0 0 87 7 13
2014 Outside of Canada 61 20 17 0 3 0 0 81 3 28

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 54 27 8 6 4 0 1 82 10 254
2019 Ontario (excluding National Capital Region) 34 33 12 13 7 1 0 67 20 272
2019 Quebec (excluding National Capital Region) 38 27 17 12 6 0 0 66 17 177
2019 British Columbia 39 38 8 13 2 0 0 77 15 94
2019 Alberta 66 15 18 0 0 0 0 82 0 11
2018 National Capital Region 54 28 9 5 3 1 0 83 8 229
2018 Ontario (excluding National Capital Region) 39 27 13 11 8 0 1 67 20 224
2018 Quebec (excluding National Capital Region) 35 32 15 9 5 1 2 69 15 157
2018 British Columbia 32 41 20 3 4 0 0 73 7 71
2018 Alberta 35 46 10 9 0 0 0 81 9 11
2017 National Capital Region 54 31 6 5 2 0 2 87 7 243
2017 Ontario (excluding National Capital Region) 36 35 8 13 7 1 0 72 20 225
2017 Quebec (excluding National Capital Region) 27 38 15 11 7 1 2 67 18 128
2017 British Columbia 36 41 13 7 4 0 0 77 10 70
2017 Alberta 39 39 11 11 0 0 0 78 11 10
2014 National Capital Region 54 29 7 6 3 0 1 84 9 193
2014 Ontario (excluding National Capital Region) 33 32 14 13 7 0 1 66 20 242
2014 Quebec (excluding National Capital Region) 30 31 14 10 10 1 5 64 20 143
2014 British Columbia 47 31 11 5 7 0 0 78 11 81
2014 Alberta 33 25 6 30 6 0 0 58 36 13
2014 Outside of Canada 50 25 8 17 0 0 0 76 17 28

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 47 34 10 6 3 0 0 81 9 254
2019 Ontario (excluding National Capital Region) 38 36 13 7 6 0 0 75 12 270
2019 Quebec (excluding National Capital Region) 38 42 12 5 3 0 0 80 8 178
2019 British Columbia 56 28 12 1 2 0 0 84 4 94
2019 Alberta 52 38 9 0 0 0 0 91 0 11
2018 National Capital Region 47 33 11 5 4 1 0 81 9 228
2018 Ontario (excluding National Capital Region) 44 38 9 5 3 0 0 82 8 225
2018 Quebec (excluding National Capital Region) 42 39 11 5 3 0 0 81 8 159
2018 British Columbia 46 35 8 8 3 0 0 81 11 71
2018 Alberta 44 46 10 0 0 0 0 90 0 11
2017 National Capital Region 41 42 8 6 3 0 0 83 9 245
2017 Ontario (excluding National Capital Region) 45 40 7 4 3 1 0 86 7 224
2017 Quebec (excluding National Capital Region) 32 54 7 6 1 0 0 85 7 128
2017 British Columbia 40 39 8 9 5 0 0 79 13 69
2017 Alberta 35 26 30 0 9 0 0 62 9 11
2014 National Capital Region 30 49 12 7 2 0 0 79 9 193
2014 Ontario (excluding National Capital Region) 38 40 13 6 3 0 0 78 9 242
2014 Quebec (excluding National Capital Region) 38 44 9 6 2 1 1 82 8 144
2014 British Columbia 36 42 8 5 9 0 0 78 14 81
2014 Alberta 46 40 0 13 0 0 0 87 13 13
2014 Outside of Canada 63 14 12 9 3 0 0 76 11 28

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 38 33 11 13 4 0 0 71 18 254
2019 Ontario (excluding National Capital Region) 17 39 12 14 17 1 0 57 31 269
2019 Quebec (excluding National Capital Region) 26 37 14 16 8 0 0 62 24 178
2019 British Columbia 30 36 13 13 7 1 0 67 20 94
2019 Alberta 38 34 19 9 0 0 0 72 9 11
2018 National Capital Region 37 33 14 9 5 1 1 71 14 228
2018 Ontario (excluding National Capital Region) 22 29 14 15 19 1 0 51 34 225
2018 Quebec (excluding National Capital Region) 23 36 21 12 8 0 0 59 20 159
2018 British Columbia 22 36 16 12 14 0 0 59 26 71
2018 Alberta 17 47 28 9 0 0 0 63 9 11
2017 National Capital Region 36 38 8 11 5 1 0 75 16 245
2017 Ontario (excluding National Capital Region) 28 35 9 12 16 0 0 63 28 224
2017 Quebec (excluding National Capital Region) 16 36 18 20 9 1 0 52 30 128
2017 British Columbia 27 28 10 20 15 0 0 55 35 70
2017 Alberta 18 26 0 37 19 0 0 44 56 11
2014 National Capital Region 31 41 14 12 3 0 0 71 15 193
2014 Ontario (excluding National Capital Region) 20 31 21 13 14 0 0 51 27 242
2014 Quebec (excluding National Capital Region) 23 39 15 12 11 1 0 62 23 144
2014 British Columbia 22 36 11 21 9 0 0 59 30 81
2014 Alberta 33 25 6 21 15 0 0 58 36 13
2014 Outside of Canada 29 49 11 3 9 0 0 78 11 28

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 36 38 12 7 6 1 0 75 13 253
2019 Ontario (excluding National Capital Region) 40 34 8 11 6 0 0 75 17 270
2019 Quebec (excluding National Capital Region) 33 42 12 9 4 1 0 75 13 177
2019 British Columbia 45 38 8 7 2 0 0 83 9 94
2019 Alberta 52 41 7 0 0 0 0 93 0 10
2018 National Capital Region 41 32 12 10 5 0 0 74 15 229
2018 Ontario (excluding National Capital Region) 34 42 9 8 7 1 0 76 15 223
2018 Quebec (excluding National Capital Region) 33 42 11 8 4 0 1 76 13 159
2018 British Columbia 28 46 15 6 5 0 0 74 11 71
2018 Alberta 38 62 0 0 0 0 0 100 0 11
2017 National Capital Region 34 42 12 7 5 0 0 76 12 245
2017 Ontario (excluding National Capital Region) 40 42 9 5 4 0 0 81 9 224
2017 Quebec (excluding National Capital Region) 21 57 11 5 5 1 0 79 9 128
2017 British Columbia 31 42 15 8 4 0 0 72 13 69
2017 Alberta 17 75 0 9 0 0 0 91 9 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 53 30 8 7 2 0 1 84 8 254
2019 Ontario (excluding National Capital Region) 58 27 7 4 4 0 0 85 8 268
2019 Quebec (excluding National Capital Region) 49 38 6 6 1 0 0 87 7 176
2019 British Columbia 65 26 9 0 0 0 0 91 0 93
2019 Alberta 75 18 6 0 0 0 0 94 0 11
2018 National Capital Region 60 28 7 3 1 1 0 89 3 228
2018 Ontario (excluding National Capital Region) 59 30 5 3 2 1 0 90 5 223
2018 Quebec (excluding National Capital Region) 48 42 3 3 1 2 0 92 4 158
2018 British Columbia 59 33 6 0 2 0 0 92 2 71
2018 Alberta 34 66 0 0 0 0 0 100 0 11
2017 National Capital Region 48 37 6 5 2 1 0 87 7 244
2017 Ontario (excluding National Capital Region) 52 36 5 4 2 1 0 89 6 224
2017 Quebec (excluding National Capital Region) 35 48 10 3 3 1 0 84 6 128
2017 British Columbia 44 44 10 1 0 0 0 88 1 69
2017 Alberta 54 46 0 0 0 0 0 100 0 11
2014 National Capital Region 53 36 6 3 3 0 0 89 5 193
2014 Ontario (excluding National Capital Region) 49 38 7 3 2 0 0 87 6 241
2014 Quebec (excluding National Capital Region) 43 38 10 5 4 1 0 81 9 144
2014 British Columbia 52 34 10 3 1 0 0 86 4 81
2014 Alberta 62 31 6 0 0 0 0 94 0 13
2014 Outside of Canada 86 9 5 0 0 0 0 95 0 28

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 45 26 13 10 6 0 0 71 16 255
2019 Ontario (excluding National Capital Region) 25 33 13 16 13 0 0 58 29 271
2019 Quebec (excluding National Capital Region) 31 36 13 12 7 0 0 68 20 178
2019 British Columbia 39 36 15 5 6 0 0 75 10 94
2019 Alberta 28 34 19 9 10 0 0 62 19 11
2018 National Capital Region 46 32 10 10 2 1 0 78 12 229
2018 Ontario (excluding National Capital Region) 31 28 13 8 19 0 0 60 27 225
2018 Quebec (excluding National Capital Region) 31 35 19 11 5 1 0 66 15 158
2018 British Columbia 31 38 11 11 9 0 0 69 20 72
2018 Alberta 27 47 0 0 26 0 0 74 26 11
2017 National Capital Region 37 41 11 8 3 0 0 78 11 245
2017 Ontario (excluding National Capital Region) 32 35 5 13 14 1 0 68 27 223
2017 Quebec (excluding National Capital Region) 24 36 14 17 8 1 0 61 24 127
2017 British Columbia 35 34 11 6 13 0 0 70 19 70
2017 Alberta 20 41 9 11 19 0 0 60 30 10

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 58 30 6 3 2 0 1 89 5 254
2019 Ontario (excluding National Capital Region) 54 32 9 4 1 0 0 86 5 269
2019 Quebec (excluding National Capital Region) 56 32 8 4 2 0 0 87 5 178
2019 British Columbia 65 25 8 2 0 0 0 90 2 93
2019 Alberta 82 0 18 0 0 0 0 82 0 11
2018 National Capital Region 61 26 8 4 1 1 0 88 5 228
2018 Ontario (excluding National Capital Region) 66 25 8 1 0 0 0 92 1 218
2018 Quebec (excluding National Capital Region) 57 34 8 1 1 0 0 90 2 158
2018 British Columbia 60 27 10 3 0 0 0 87 3 71
2018 Alberta 53 37 10 0 0 0 0 90 0 11
2017 National Capital Region 56 34 6 3 1 0 0 90 4 241
2017 Ontario (excluding National Capital Region) 62 31 5 1 0 0 0 93 1 226
2017 Quebec (excluding National Capital Region) 56 37 6 1 1 0 0 93 1 128
2017 British Columbia 51 34 11 4 0 0 0 85 4 70
2017 Alberta 71 10 19 0 0 0 0 81 0 11
2014 National Capital Region 63 28 7 1 1 0 0 91 2 193
2014 Ontario (excluding National Capital Region) 66 26 6 1 1 0 0 92 2 241
2014 Quebec (excluding National Capital Region) 59 31 6 1 1 1 0 91 2 144
2014 British Columbia 63 26 5 1 5 0 0 89 6 81
2014 Alberta 84 9 7 0 0 0 0 93 0 13
2014 Outside of Canada 86 9 5 0 0 0 0 95 0 28

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 40 34 14 7 3 0 1 75 10 255
2019 Ontario (excluding National Capital Region) 23 37 17 12 10 1 0 61 23 270
2019 Quebec (excluding National Capital Region) 31 34 16 11 7 0 1 66 18 177
2019 British Columbia 35 43 14 4 3 0 0 78 8 94
2019 Alberta 44 29 18 0 9 0 0 73 9 11
2018 National Capital Region 43 36 11 5 4 1 0 80 9 227
2018 Ontario (excluding National Capital Region) 28 34 13 13 13 0 0 62 25 221
2018 Quebec (excluding National Capital Region) 25 32 25 11 6 0 1 57 17 158
2018 British Columbia 24 51 13 8 3 0 1 76 11 72
2018 Alberta 17 19 29 18 18 0 0 36 35 11
2017 National Capital Region 41 37 7 8 5 1 0 79 14 241
2017 Ontario (excluding National Capital Region) 31 42 11 8 8 0 0 73 16 227
2017 Quebec (excluding National Capital Region) 21 44 13 16 5 1 1 66 21 128
2017 British Columbia 28 43 14 9 7 0 0 70 16 70
2017 Alberta 28 26 10 19 17 0 0 54 36 11
2014 National Capital Region 34 45 10 8 3 0 0 79 11 192
2014 Ontario (excluding National Capital Region) 23 40 12 12 11 0 0 64 24 242
2014 Quebec (excluding National Capital Region) 16 42 14 20 6 1 1 59 27 144
2014 British Columbia 26 48 11 12 3 0 0 74 15 81
2014 Alberta 8 41 15 20 16 0 0 49 36 13
2014 Outside of Canada 41 32 14 8 6 0 0 72 14 28

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 44 35 11 6 2 0 2 80 9 255
2019 Ontario (excluding National Capital Region) 24 31 21 12 10 1 1 56 23 270
2019 Quebec (excluding National Capital Region) 34 31 20 10 6 0 0 64 16 178
2019 British Columbia 40 34 17 5 4 0 0 74 9 94
2019 Alberta 63 19 18 0 0 0 0 82 0 11
2018 National Capital Region 46 34 9 5 4 1 0 82 9 226
2018 Ontario (excluding National Capital Region) 32 34 11 11 11 0 1 66 22 224
2018 Quebec (excluding National Capital Region) 27 35 21 11 4 0 1 63 15 159
2018 British Columbia 30 38 17 11 3 0 1 69 14 72
2018 Alberta 17 20 37 26 0 0 0 37 26 11
2017 National Capital Region 44 37 7 6 4 0 1 82 10 243
2017 Ontario (excluding National Capital Region) 36 33 13 11 6 0 0 69 18 227
2017 Quebec (excluding National Capital Region) 23 44 14 14 4 0 1 68 18 128
2017 British Columbia 31 37 18 13 1 0 0 68 14 70
2017 Alberta 36 18 0 36 0 10 0 60 40 11
2014 National Capital Region 42 35 13 6 2 0 1 78 9 191
2014 Ontario (excluding National Capital Region) 24 34 17 13 12 0 0 58 25 242
2014 Quebec (excluding National Capital Region) 22 38 20 12 7 0 1 61 19 144
2014 British Columbia 28 42 14 11 6 0 0 70 17 81
2014 Alberta 8 47 22 0 22 0 0 55 22 13
2014 Outside of Canada 58 26 11 5 0 0 0 83 5 28

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 36 38 10 13 2 0 0 75 15 249
2019 Ontario (excluding National Capital Region) 26 39 13 13 9 0 0 65 22 271
2019 Quebec (excluding National Capital Region) 27 42 15 13 3 0 0 69 16 177
2019 British Columbia 36 37 9 12 6 0 0 73 18 95
2019 Alberta 37 38 16 0 9 0 0 75 9 11
2018 National Capital Region 40 36 13 7 4 1 0 77 11 227
2018 Ontario (excluding National Capital Region) 29 30 15 14 11 0 0 60 26 220
2018 Quebec (excluding National Capital Region) 25 42 17 13 4 0 0 67 16 159
2018 British Columbia 22 38 25 13 3 0 0 60 16 72
2018 Alberta 18 21 21 20 20 0 0 40 39 10
2017 National Capital Region 39 41 9 7 4 0 0 80 12 242
2017 Ontario (excluding National Capital Region) 31 36 10 13 10 1 0 67 23 227
2017 Quebec (excluding National Capital Region) 19 38 20 18 3 0 1 58 22 128
2017 British Columbia 30 38 14 16 2 0 0 68 19 70
2017 Alberta 28 26 19 27 0 0 0 54 27 11
2014 National Capital Region 40 39 12 7 3 0 0 79 9 193
2014 Ontario (excluding National Capital Region) 29 32 18 9 11 0 0 62 20 242
2014 Quebec (excluding National Capital Region) 22 43 15 14 5 0 0 65 20 144
2014 British Columbia 28 40 17 9 6 0 0 68 15 81
2014 Alberta 35 23 6 6 30 0 0 58 36 13
2014 Outside of Canada 50 30 11 9 0 0 0 80 9 28

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 53 31 10 4 2 0 0 84 6 254
2019 Ontario (excluding National Capital Region) 44 32 12 8 4 0 0 76 12 273
2019 Quebec (excluding National Capital Region) 46 40 9 4 1 0 0 86 5 177
2019 British Columbia 55 27 13 3 1 0 0 83 4 95
2019 Alberta 48 52 0 0 0 0 0 100 0 10
2018 National Capital Region 50 32 8 6 3 1 0 83 9 225
2018 Ontario (excluding National Capital Region) 47 35 10 4 4 0 0 82 8 224
2018 Quebec (excluding National Capital Region) 47 43 7 2 1 0 0 89 4 159
2018 British Columbia 46 30 12 11 1 0 0 76 12 72
2018 Alberta 34 38 19 9 0 0 0 72 9 11
2017 National Capital Region 47 39 6 5 2 0 0 86 7 243
2017 Ontario (excluding National Capital Region) 45 42 7 5 1 0 0 87 6 226
2017 Quebec (excluding National Capital Region) 39 49 8 3 2 0 0 88 4 128
2017 British Columbia 35 45 5 10 5 0 0 80 15 69
2017 Alberta 45 36 10 0 9 0 0 81 9 11
2014 National Capital Region 48 37 10 3 3 1 0 85 6 193
2014 Ontario (excluding National Capital Region) 42 37 13 5 3 0 0 79 8 242
2014 Quebec (excluding National Capital Region) 44 42 9 1 2 1 0 87 4 143
2014 British Columbia 44 32 12 8 4 1 0 77 12 81
2014 Alberta 56 30 0 13 0 0 0 87 13 13
2014 Outside of Canada 65 24 5 6 0 0 0 89 6 28

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 36 28 16 10 9 0 1 65 19 254
2019 Ontario (excluding National Capital Region) 30 33 16 10 10 0 0 64 20 271
2019 Quebec (excluding National Capital Region) 38 22 19 13 9 0 0 60 22 175
2019 British Columbia 31 33 19 14 4 0 0 64 18 95
2019 Alberta 63 28 9 0 0 0 0 91 0 11
2018 National Capital Region 40 28 16 10 3 1 1 70 14 229
2018 Ontario (excluding National Capital Region) 35 30 13 14 7 0 0 66 21 225
2018 Quebec (excluding National Capital Region) 35 29 20 7 9 0 0 64 16 161
2018 British Columbia 26 42 14 15 2 0 0 68 17 70
2018 Alberta 35 38 18 9 0 0 0 73 9 11
2017 National Capital Region 38 37 14 7 2 0 1 76 9 245
2017 Ontario (excluding National Capital Region) 30 34 20 9 6 1 1 65 15 227
2017 Quebec (excluding National Capital Region) 32 40 10 9 8 0 0 72 18 128
2017 British Columbia 38 33 16 10 1 0 1 72 12 68
2014 National Capital Region 41 30 18 6 4 0 0 71 10 193
2014 Ontario (excluding National Capital Region) 39 29 16 6 9 1 0 68 16 242
2014 Quebec (excluding National Capital Region) 41 32 14 10 3 0 0 72 13 143
2014 British Columbia 48 35 12 4 1 0 0 83 5 81
2014 Alberta 38 40 9 0 13 0 0 79 13 13
2014 Outside of Canada 63 19 12 6 0 0 0 82 6 28

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 12 24 29 18 15 0 3 34 36 253
2019 Ontario (excluding National Capital Region) 14 23 32 20 8 1 2 29 38 273
2019 Quebec (excluding National Capital Region) 11 29 27 17 12 3 1 30 42 178
2019 British Columbia 10 23 33 23 8 1 0 32 34 95
2019 Alberta 0 16 47 18 9 0 9 30 18 11
2018 National Capital Region 9 27 27 25 8 1 2 34 38 227
2018 Ontario (excluding National Capital Region) 14 26 28 21 8 1 2 30 41 226
2018 Quebec (excluding National Capital Region) 6 28 32 20 9 3 1 31 36 158
2018 British Columbia 5 30 37 19 5 1 2 25 37 71
2018 Alberta 0 18 44 38 0 0 0 38 18 11
2017 National Capital Region 9 24 37 14 10 2 3 26 35 242
2017 Ontario (excluding National Capital Region) 10 21 37 16 8 2 5 26 34 224
2017 Quebec (excluding National Capital Region) 13 26 36 12 7 2 4 20 42 127
2017 British Columbia 14 19 33 25 6 3 0 32 34 70
2017 Alberta 9 10 37 26 18 0 0 44 19 11
2014 National Capital Region 10 22 33 20 11 1 3 32 34 193
2014 Ontario (excluding National Capital Region) 4 19 36 27 9 2 4 38 24 241
2014 Quebec (excluding National Capital Region) 6 23 36 23 7 0 5 32 30 143
2014 British Columbia 5 11 36 33 13 0 1 47 16 81
2014 Alberta 9 16 60 15 0 0 0 15 25 13
2014 Outside of Canada 3 30 23 25 19 0 0 44 33 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 11 22 26 19 16 3 3 38 34 253
2019 Ontario (excluding National Capital Region) 16 22 28 18 12 2 2 31 40 269
2019 Quebec (excluding National Capital Region) 12 27 30 15 13 3 1 29 40 178
2019 British Columbia 16 16 32 27 8 0 1 35 32 95
2019 Alberta 9 25 29 18 0 10 9 23 42 11
2018 National Capital Region 12 23 29 17 14 4 1 33 37 227
2018 Ontario (excluding National Capital Region) 19 24 24 18 11 2 3 30 45 225
2018 Quebec (excluding National Capital Region) 15 31 26 17 9 3 0 27 47 156
2018 British Columbia 9 27 27 26 8 0 2 34 38 70
2018 Alberta 9 9 53 29 0 0 0 29 18 11
2017 National Capital Region 9 19 27 17 16 7 5 38 31 243
2017 Ontario (excluding National Capital Region) 14 22 28 20 9 2 5 32 38 224
2017 Quebec (excluding National Capital Region) 17 26 29 14 7 4 3 23 46 128
2017 British Columbia 16 21 30 21 9 3 1 31 38 69
2017 Alberta 9 27 26 18 20 0 0 38 36 11
2014 National Capital Region 14 19 26 21 11 4 4 35 37 193
2014 Ontario (excluding National Capital Region) 9 23 30 21 12 2 3 35 33 242
2014 Quebec (excluding National Capital Region) 12 23 29 16 12 5 3 30 38 144
2014 British Columbia 8 18 38 22 12 1 1 35 26 81
2014 Alberta 15 28 34 23 0 0 0 23 43 13
2014 Outside of Canada 5 11 17 26 24 9 8 59 20 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 12 19 23 21 15 4 5 40 34 255
2019 Ontario (excluding National Capital Region) 10 13 27 28 15 2 6 47 25 269
2019 Quebec (excluding National Capital Region) 11 19 32 19 15 4 1 35 31 177
2019 British Columbia 11 12 32 27 15 2 2 44 23 95
2019 Alberta 9 10 19 37 9 6 9 55 22 11
2018 National Capital Region 9 19 30 22 12 4 4 37 30 229
2018 Ontario (excluding National Capital Region) 10 17 22 25 17 2 7 47 29 223
2018 Quebec (excluding National Capital Region) 12 21 30 21 8 4 4 31 36 156
2018 British Columbia 16 23 19 28 6 1 7 37 42 70
2018 Alberta 9 24 10 38 9 10 0 52 37 11
2017 National Capital Region 13 13 28 18 16 6 6 39 29 243
2017 Ontario (excluding National Capital Region) 7 11 31 23 13 2 12 43 21 224
2017 Quebec (excluding National Capital Region) 7 18 27 20 9 6 12 35 31 128
2017 British Columbia 10 15 29 22 15 3 6 41 27 69
2017 Alberta 0 27 27 28 18 0 0 46 27 11
2014 National Capital Region 12 19 25 22 11 2 9 37 35 192
2014 Ontario (excluding National Capital Region) 6 13 28 28 15 3 8 48 20 242
2014 Quebec (excluding National Capital Region) 13 20 31 16 6 4 10 26 38 144
2014 British Columbia 9 18 31 24 15 1 3 40 28 81
2014 Alberta 16 33 16 21 6 0 7 30 53 13
2014 Outside of Canada 0 17 17 19 18 4 26 52 23 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 11 16 29 25 16 1 3 42 28 254
2019 Ontario (excluding National Capital Region) 11 13 32 24 18 1 2 43 24 268
2019 Quebec (excluding National Capital Region) 7 16 35 23 15 1 2 39 24 176
2019 British Columbia 4 12 32 34 16 1 1 51 16 93
2019 Alberta 0 0 9 48 28 6 9 89 0 11
2018 National Capital Region 9 15 30 28 14 2 2 44 24 226
2018 Ontario (excluding National Capital Region) 12 17 30 23 17 1 1 40 30 223
2018 Quebec (excluding National Capital Region) 9 14 38 23 10 4 2 35 25 157
2018 British Columbia 6 10 40 27 15 0 2 42 16 69
2018 Alberta 0 9 27 15 40 0 9 61 10 11
2017 National Capital Region 4 17 26 29 18 3 3 50 23 244
2017 Ontario (excluding National Capital Region) 11 14 30 30 11 1 3 43 26 221
2017 Quebec (excluding National Capital Region) 12 23 24 24 12 3 2 38 36 127
2017 British Columbia 7 14 30 32 14 3 0 47 22 69
2017 Alberta 9 0 45 19 18 0 10 41 9 11
2014 National Capital Region 4 17 33 32 12 0 3 45 21 193
2014 Ontario (excluding National Capital Region) 9 13 27 29 17 1 3 49 23 240
2014 Quebec (excluding National Capital Region) 11 14 32 27 12 0 4 41 25 143
2014 British Columbia 0 15 32 38 14 0 0 52 15 81
2014 Alberta 15 16 55 8 6 0 0 14 31 13
2014 Outside of Canada 0 6 27 14 44 0 9 64 7 27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 15 16 27 20 16 1 4 38 33 254
2019 Ontario (excluding National Capital Region) 17 15 31 20 14 2 1 35 33 269
2019 Quebec (excluding National Capital Region) 12 27 24 16 15 2 4 33 41 178
2019 British Columbia 13 19 34 24 7 2 1 32 32 95
2019 Alberta 0 10 43 10 28 0 9 42 11 11
2018 National Capital Region 16 23 27 17 14 2 2 32 40 228
2018 Ontario (excluding National Capital Region) 21 19 26 15 16 1 2 32 41 225
2018 Quebec (excluding National Capital Region) 13 28 29 11 13 2 3 26 43 159
2018 British Columbia 13 25 35 18 5 2 2 24 40 70
2018 Alberta 18 9 43 10 20 0 0 30 27 11
2017 National Capital Region 13 22 25 18 13 3 5 34 39 242
2017 Ontario (excluding National Capital Region) 18 22 30 16 11 0 4 28 41 222
2017 Quebec (excluding National Capital Region) 24 23 23 15 10 1 3 26 49 128
2017 British Columbia 19 27 26 14 9 3 1 24 48 69
2017 Alberta 9 9 36 26 20 0 0 46 17 11
2014 National Capital Region 20 18 32 17 9 1 3 27 40 193
2014 Ontario (excluding National Capital Region) 15 20 30 20 11 1 4 33 36 241
2014 Quebec (excluding National Capital Region) 16 23 34 14 12 1 1 26 40 143
2014 British Columbia 6 25 27 27 11 0 4 39 32 81
2014 Alberta 22 21 31 26 0 0 0 26 43 13
2014 Outside of Canada 5 15 26 14 32 0 9 50 22 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 18 17 23 19 13 5 6 35 38 253
2019 Ontario (excluding National Capital Region) 19 20 24 18 11 5 3 31 43 270
2019 Quebec (excluding National Capital Region) 23 25 25 14 9 2 1 24 50 176
2019 British Columbia 14 19 33 25 9 0 0 34 33 95
2019 Alberta 0 9 25 38 9 0 19 58 11 11
2018 National Capital Region 12 24 29 18 11 5 2 31 38 226
2018 Ontario (excluding National Capital Region) 17 19 27 20 14 2 1 36 36 224
2018 Quebec (excluding National Capital Region) 20 26 23 13 9 5 3 24 51 158
2018 British Columbia 11 31 32 20 3 2 1 23 44 69
2018 Alberta 0 18 27 19 37 0 0 56 18 11
2017 National Capital Region 14 20 29 18 12 4 4 32 37 245
2017 Ontario (excluding National Capital Region) 14 19 28 18 13 4 4 34 36 223
2017 Quebec (excluding National Capital Region) 22 24 24 14 9 4 3 25 49 127
2017 British Columbia 10 24 27 23 9 3 3 34 37 69
2017 Alberta 0 17 28 35 20 0 0 55 17 11
2014 National Capital Region 11 17 26 23 15 4 5 41 30 193
2014 Ontario (excluding National Capital Region) 12 17 29 23 13 2 5 38 31 242
2014 Quebec (excluding National Capital Region) 21 32 20 12 6 4 4 20 58 143
2014 British Columbia 13 15 31 28 10 1 1 39 29 81
2014 Alberta 6 9 39 32 0 0 13 37 18 13
2014 Outside of Canada 8 6 20 17 29 0 20 57 18 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 12 16 28 24 15 3 4 41 29 253
2019 Ontario (excluding National Capital Region) 12 18 31 20 13 3 3 35 32 271
2019 Quebec (excluding National Capital Region) 11 20 34 20 12 3 1 33 32 176
2019 British Columbia 8 17 37 29 8 0 0 37 26 94
2019 Alberta 9 0 19 44 19 0 9 69 10 11
2018 National Capital Region 12 16 32 20 12 6 2 35 30 227
2018 Ontario (excluding National Capital Region) 18 15 29 18 13 3 3 33 35 226
2018 Quebec (excluding National Capital Region) 10 21 34 18 7 7 3 28 34 156
2018 British Columbia 13 20 34 28 5 0 1 33 33 71
2018 Alberta 9 9 43 10 20 0 9 33 20 11
2017 National Capital Region 9 20 26 20 15 6 5 39 32 245
2017 Ontario (excluding National Capital Region) 12 15 37 17 12 1 6 31 29 224
2017 Quebec (excluding National Capital Region) 8 28 33 14 10 4 3 26 39 128
2017 British Columbia 12 16 39 22 6 3 1 30 30 69
2017 Alberta 9 10 36 26 20 0 0 46 19 11
2014 National Capital Region 9 17 31 23 12 3 5 38 28 193
2014 Ontario (excluding National Capital Region) 8 17 33 22 10 2 7 36 28 241
2014 Quebec (excluding National Capital Region) 7 21 37 19 9 1 5 29 31 143
2014 British Columbia 9 14 38 24 10 0 5 36 24 81
2014 Alberta 15 31 32 8 6 0 7 15 50 13
2014 Outside of Canada 3 5 23 14 41 0 14 64 9 28

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 9 13 37 26 12 1 3 39 23 253
2019 Ontario (excluding National Capital Region) 9 25 31 23 8 1 2 32 36 272
2019 Quebec (excluding National Capital Region) 6 21 38 23 13 0 0 36 27 178
2019 British Columbia 9 18 43 24 6 0 0 30 27 95
2019 Alberta 9 9 45 19 9 0 9 31 20 11
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 74 17 4 3 0 0 2 93 3 255
2019 Ontario (excluding National Capital Region) 72 11 7 2 2 1 5 88 4 271
2019 Quebec (excluding National Capital Region) 59 27 7 3 3 0 0 87 6 178
2019 British Columbia 75 7 7 4 3 0 4 86 7 93
2019 Alberta 91 0 0 0 0 0 9 100 0 11
2017 National Capital Region 70 21 5 3 1 1 1 92 4 245
2017 Ontario (excluding National Capital Region) 81 7 3 1 3 0 6 93 4 227
2017 Quebec (excluding National Capital Region) 56 36 3 5 0 0 1 92 5 128
2017 British Columbia 82 13 0 0 5 0 0 95 5 70
2017 Alberta 100 0 0 0 0 0 0 100 0 11
2014 National Capital Region 70 19 1 7 3 0 1 89 10 193
2014 Ontario (excluding National Capital Region) 83 7 4 0 4 0 3 92 4 241
2014 Quebec (excluding National Capital Region) 58 31 4 4 2 0 1 90 6 144
2014 British Columbia 81 9 0 1 3 0 6 96 4 81
2014 Alberta 71 16 13 0 0 0 0 87 0 13
2014 Outside of Canada 72 19 0 0 6 0 3 94 6 28

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 36 26 16 5 4 7 5 71 11 254
2019 Ontario (excluding National Capital Region) 23 29 17 12 9 8 3 58 23 271
2019 Quebec (excluding National Capital Region) 34 30 15 5 5 5 5 72 12 178
2019 British Columbia 29 26 17 6 10 7 4 62 18 93
2019 Alberta 9 34 0 29 9 0 19 54 46 11
2018 National Capital Region 33 30 14 8 3 7 5 71 13 226
2018 Ontario (excluding National Capital Region) 19 30 21 10 10 7 4 54 22 223
2018 Quebec (excluding National Capital Region) 23 35 23 8 0 6 4 65 10 158
2018 British Columbia 20 33 22 15 4 4 2 56 20 72
2018 Alberta 10 36 28 18 9 0 0 46 26 11
2017 National Capital Region 29 38 8 9 2 7 6 77 13 244
2017 Ontario (excluding National Capital Region) 31 27 17 10 7 7 2 64 18 226
2017 Quebec (excluding National Capital Region) 21 37 15 10 2 10 6 69 13 128
2017 British Columbia 35 31 12 11 6 3 3 69 18 70
2017 Alberta 0 28 37 27 0 8 0 30 29 11
2014 National Capital Region 30 39 14 9 4 1 4 73 13 193
2014 Ontario (excluding National Capital Region) 32 33 14 9 6 3 3 70 16 242
2014 Quebec (excluding National Capital Region) 28 33 23 7 1 5 3 66 9 144
2014 British Columbia 37 34 12 11 3 1 3 74 14 81
2014 Alberta 17 34 14 29 6 0 0 51 35 13
2014 Outside of Canada 52 14 20 8 6 0 0 66 14 28

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 57 25 7 7 3 1 0 82 10 255
2019 Ontario (excluding National Capital Region) 38 25 9 15 10 2 1 65 26 273
2019 Quebec (excluding National Capital Region) 48 37 9 3 3 0 0 85 6 177
2019 British Columbia 48 33 6 7 6 0 0 81 13 91
2019 Alberta 53 28 10 9 0 0 0 81 9 11
2018 National Capital Region 54 27 6 7 3 2 1 83 11 226
2018 Ontario (excluding National Capital Region) 40 26 11 11 10 1 0 67 21 224
2018 Quebec (excluding National Capital Region) 51 32 9 6 1 1 0 83 7 158
2018 British Columbia 39 35 10 9 6 0 0 75 15 71
2018 Alberta 46 18 19 9 0 0 9 70 10 11
2017 National Capital Region 53 30 6 6 5 1 0 84 11 245
2017 Ontario (excluding National Capital Region) 45 22 12 11 8 2 0 69 19 227
2017 Quebec (excluding National Capital Region) 38 46 6 5 1 2 1 87 7 128
2017 British Columbia 48 31 4 9 6 1 0 80 15 70
2017 Alberta 18 45 19 19 0 0 0 63 19 11
2014 National Capital Region 53 27 8 8 3 0 0 80 11 193
2014 Ontario (excluding National Capital Region) 49 26 10 9 5 1 0 75 15 242
2014 Quebec (excluding National Capital Region) 51 37 10 2 0 0 0 88 2 144
2014 British Columbia 58 25 9 6 1 1 0 84 7 81
2014 Alberta 33 32 13 15 6 0 0 65 21 13
2014 Outside of Canada 64 19 8 3 6 0 0 83 9 28

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 60 27 4 6 2 1 0 88 8 252
2019 Ontario (excluding National Capital Region) 45 32 9 8 5 1 0 78 13 272
2019 Quebec (excluding National Capital Region) 64 26 7 2 1 0 0 90 3 178
2019 British Columbia 53 33 4 9 1 0 0 86 10 92
2019 Alberta 47 29 9 15 0 0 0 76 15 11
2018 National Capital Region 60 30 5 2 2 0 0 90 4 226
2018 Ontario (excluding National Capital Region) 48 38 8 3 2 0 0 86 6 223
2018 Quebec (excluding National Capital Region) 58 34 6 1 0 0 0 93 1 157
2018 British Columbia 45 39 8 6 0 2 0 85 6 72
2018 Alberta 48 33 19 0 0 0 0 81 0 11
2017 National Capital Region 57 31 7 2 2 0 0 88 4 242
2017 Ontario (excluding National Capital Region) 51 34 5 6 4 0 0 85 10 227
2017 Quebec (excluding National Capital Region) 40 48 9 1 1 1 1 89 1 128
2017 British Columbia 46 37 8 8 1 0 0 83 9 70
2017 Alberta 49 29 11 11 0 0 0 78 11 10
2014 National Capital Region 55 34 5 6 0 0 0 89 6 192
2014 Ontario (excluding National Capital Region) 45 36 7 9 3 0 0 81 12 242
2014 Quebec (excluding National Capital Region) 37 54 7 2 0 0 0 91 2 144
2014 British Columbia 49 35 9 7 0 0 0 84 7 81
2014 Alberta 23 62 0 9 6 0 0 85 15 13
2014 Outside of Canada 57 18 14 5 6 0 0 75 11 28

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 55 30 9 4 1 1 0 86 5 254
2019 Ontario (excluding National Capital Region) 39 30 17 6 6 1 0 70 13 273
2019 Quebec (excluding National Capital Region) 44 38 12 4 1 1 0 83 5 177
2019 British Columbia 42 37 11 8 1 1 0 80 9 93
2019 Alberta 37 44 19 0 0 0 0 81 0 11
2018 National Capital Region 52 33 6 4 3 2 0 87 7 224
2018 Ontario (excluding National Capital Region) 37 41 11 7 3 1 1 79 10 224
2018 Quebec (excluding National Capital Region) 38 43 14 2 0 1 1 83 3 159
2018 British Columbia 43 41 7 8 0 0 1 85 8 72
2018 Alberta 36 37 9 10 0 9 0 79 11 11
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 51 26 12 4 1 2 4 82 5 255
2019 Ontario (excluding National Capital Region) 33 22 23 5 8 2 7 60 14 273
2019 Quebec (excluding National Capital Region) 31 31 18 7 3 1 10 69 11 176
2019 British Columbia 41 26 17 6 0 0 9 75 7 95
2019 Alberta 45 9 28 0 0 0 18 66 0 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 47 33 11 6 3 0 0 80 9 255
2019 Ontario (excluding National Capital Region) 34 32 13 9 10 1 1 67 20 273
2019 Quebec (excluding National Capital Region) 35 29 15 11 8 1 1 66 19 174
2019 British Columbia 44 33 10 7 6 0 0 77 13 94
2019 Alberta 69 20 0 11 0 0 0 89 11 10
2018 National Capital Region 46 34 11 4 4 1 0 81 8 228
2018 Ontario (excluding National Capital Region) 37 36 12 6 9 0 1 73 15 218
2018 Quebec (excluding National Capital Region) 31 39 16 10 4 1 1 70 14 159
2018 British Columbia 27 51 9 5 9 0 0 77 14 72
2018 Alberta 38 53 0 9 0 0 0 91 9 11
2017 National Capital Region 45 35 8 6 4 1 1 82 10 244
2017 Ontario (excluding National Capital Region) 41 36 7 8 6 0 1 78 15 227
2017 Quebec (excluding National Capital Region) 25 43 17 12 1 0 2 70 13 128
2017 British Columbia 34 37 20 3 5 0 1 72 8 70
2017 Alberta 29 45 0 9 10 8 0 80 20 11
2014 National Capital Region 43 34 10 8 3 0 2 79 11 193
2014 Ontario (excluding National Capital Region) 32 32 14 11 9 1 0 65 20 242
2014 Quebec (excluding National Capital Region) 31 38 14 9 6 0 2 71 15 144
2014 British Columbia 30 43 14 8 4 1 0 74 12 81
2014 Alberta 40 40 13 6 0 0 0 80 6 13
2014 Outside of Canada 55 34 8 0 0 0 3 92 0 28

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 56 26 9 3 3 3 0 85 6 255
2019 Ontario (excluding National Capital Region) 48 24 13 7 6 2 0 74 13 272
2019 Quebec (excluding National Capital Region) 41 29 19 5 4 2 1 72 9 176
2019 British Columbia 52 27 13 4 3 1 0 80 7 93
2019 Alberta 81 0 19 0 0 0 0 81 0 11
2018 National Capital Region 53 30 10 3 2 1 1 85 5 228
2018 Ontario (excluding National Capital Region) 46 30 11 7 5 1 0 76 13 217
2018 Quebec (excluding National Capital Region) 45 34 15 5 1 1 0 79 6 159
2018 British Columbia 49 35 6 4 5 0 0 85 10 72
2018 Alberta 67 24 9 0 0 0 0 91 0 11
2017 National Capital Region 52 31 9 2 3 2 0 86 5 244
2017 Ontario (excluding National Capital Region) 52 24 10 6 4 3 0 79 11 227
2017 Quebec (excluding National Capital Region) 35 44 9 8 1 3 1 82 9 128
2017 British Columbia 46 30 9 8 5 1 0 77 14 70
2017 Alberta 28 37 10 17 0 8 0 71 19 11
2014 National Capital Region 49 30 11 5 3 2 1 81 8 193
2014 Ontario (excluding National Capital Region) 44 31 13 3 6 2 1 78 9 242
2014 Quebec (excluding National Capital Region) 42 32 13 8 1 3 1 77 10 144
2014 British Columbia 55 29 8 6 0 1 0 86 6 81
2014 Alberta 40 31 15 13 0 0 0 71 13 13
2014 Outside of Canada 59 23 8 3 0 0 8 88 3 28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 54 27 10 4 3 1 0 83 7 252
2019 Ontario (excluding National Capital Region) 45 30 10 8 6 1 0 76 14 269
2019 Quebec (excluding National Capital Region) 36 40 12 7 4 1 1 77 11 176
2019 British Columbia 46 36 8 6 2 1 0 84 8 93
2019 Alberta 72 9 0 10 0 0 9 89 11 11
2018 National Capital Region 53 31 5 7 3 0 1 85 10 226
2018 Ontario (excluding National Capital Region) 43 34 11 7 4 0 1 78 12 218
2018 Quebec (excluding National Capital Region) 39 42 8 8 2 1 0 81 11 158
2018 British Columbia 47 38 4 5 5 0 0 85 10 72
2018 Alberta 49 42 9 0 0 0 0 91 0 11
2017 National Capital Region 50 32 9 5 3 0 0 82 9 244
2017 Ontario (excluding National Capital Region) 47 31 6 9 4 1 0 80 14 227
2017 Quebec (excluding National Capital Region) 31 49 11 6 0 1 2 83 6 127
2017 British Columbia 49 32 9 6 4 0 0 81 10 70
2017 Alberta 30 34 19 0 17 0 0 64 17 11
2014 National Capital Region 47 31 11 8 3 0 0 79 11 192
2014 Ontario (excluding National Capital Region) 41 30 14 10 5 0 0 71 15 242
2014 Quebec (excluding National Capital Region) 38 37 12 8 5 0 1 75 13 144
2014 British Columbia 51 33 8 7 0 1 0 85 7 81
2014 Alberta 42 44 7 7 0 0 0 86 7 13
2014 Outside of Canada 60 24 8 5 0 0 3 86 5 28

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 84 10 3 2 0 0 0 95 3 252
2019 Ontario (excluding National Capital Region) 78 7 5 3 2 1 4 90 5 272
2019 Quebec (excluding National Capital Region) 82 15 1 1 1 0 1 97 2 175
2019 British Columbia 78 10 4 1 3 0 5 92 4 93
2019 Alberta 91 0 0 0 0 0 9 100 0 11
2017 National Capital Region 83 12 2 1 1 0 0 95 3 243
2017 Ontario (excluding National Capital Region) 83 8 3 1 1 0 5 95 2 226
2017 Quebec (excluding National Capital Region) 71 24 1 3 1 0 1 95 3 127
2017 British Columbia 84 14 2 0 1 0 0 97 1 69
2017 Alberta 89 0 0 11 0 0 0 89 11 10
2014 National Capital Region 80 10 4 4 1 0 1 91 5 193
2014 Ontario (excluding National Capital Region) 81 8 4 0 2 1 3 93 3 242
2014 Quebec (excluding National Capital Region) 71 21 3 3 1 1 0 92 4 144
2014 British Columbia 80 8 4 0 1 0 7 94 2 81
2014 Alberta 71 16 6 6 0 0 0 87 6 13
2014 Outside of Canada 78 11 3 3 0 6 0 94 3 28

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 75 16 5 1 0 2 1 94 1 252
2019 Ontario (excluding National Capital Region) 60 23 7 3 4 2 1 86 7 272
2019 Quebec (excluding National Capital Region) 44 25 15 5 6 1 6 73 12 177
2019 British Columbia 55 21 15 2 2 3 3 80 4 95
2019 Alberta 66 6 18 0 0 0 9 80 0 11
2017 National Capital Region 64 22 6 2 1 3 3 91 3 245
2017 Ontario (excluding National Capital Region) 64 20 5 3 2 3 3 89 6 226
2017 Quebec (excluding National Capital Region) 31 42 10 2 3 8 4 83 6 127
2017 British Columbia 62 24 10 3 0 1 0 87 3 70
2017 Alberta 42 48 0 10 0 0 0 90 10 11
2014 National Capital Region 56 19 7 6 3 3 6 83 9 193
2014 Ontario (excluding National Capital Region) 58 20 7 5 4 2 4 83 9 242
2014 Quebec (excluding National Capital Region) 32 26 12 7 6 7 9 70 16 144
2014 British Columbia 59 22 4 5 4 1 6 87 9 81
2014 Alberta 50 42 0 8 0 0 0 92 8 12
2014 Outside of Canada 35 31 14 5 3 3 10 75 9 28

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 71 17 7 2 2 1 0 89 4 254
2019 Ontario (excluding National Capital Region) 57 18 11 3 8 3 0 77 11 273
2019 Quebec (excluding National Capital Region) 53 25 13 5 3 1 1 79 8 177
2019 British Columbia 55 23 13 4 6 0 0 78 10 94
2019 Alberta 66 34 0 0 0 0 0 100 0 11
2018 National Capital Region 63 24 7 4 2 1 0 88 5 227
2018 Ontario (excluding National Capital Region) 57 20 7 7 8 1 0 78 15 216
2018 Quebec (excluding National Capital Region) 43 32 12 10 1 2 0 77 11 159
2018 British Columbia 53 28 9 3 5 1 0 82 9 72
2018 Alberta 76 15 0 9 0 0 0 91 9 11
2017 National Capital Region 67 18 7 3 4 1 0 86 7 245
2017 Ontario (excluding National Capital Region) 58 25 6 5 5 2 0 84 10 227
2017 Quebec (excluding National Capital Region) 42 37 9 7 2 2 1 81 10 128
2017 British Columbia 57 18 14 7 1 3 0 77 8 70
2017 Alberta 37 26 19 0 0 18 0 77 0 11

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 58 28 6 4 2 0 1 87 7 255
2019 Ontario (excluding National Capital Region) 50 28 8 5 9 0 0 78 14 272
2019 Quebec (excluding National Capital Region) 44 32 12 5 5 1 1 78 10 176
2019 British Columbia 49 32 10 7 2 0 0 81 9 95
2019 Alberta 66 15 19 0 0 0 0 81 0 11
2018 National Capital Region 59 25 7 5 4 0 0 84 9 227
2018 Ontario (excluding National Capital Region) 50 24 9 9 7 1 0 75 16 217
2018 Quebec (excluding National Capital Region) 44 35 11 5 4 1 0 79 9 158
2018 British Columbia 43 36 5 9 6 0 0 79 15 71
2018 Alberta 57 17 18 9 0 0 0 73 9 11
2017 National Capital Region 60 23 7 5 4 0 0 84 9 244
2017 Ontario (excluding National Capital Region) 56 23 9 5 7 0 0 80 11 226
2017 Quebec (excluding National Capital Region) 40 40 9 9 1 1 1 81 10 128
2017 British Columbia 59 16 14 8 3 0 0 75 11 70
2017 Alberta 29 26 17 20 0 8 0 60 22 11
2014 National Capital Region 50 29 11 6 4 1 0 80 9 193
2014 Ontario (excluding National Capital Region) 49 28 10 5 6 1 0 79 11 242
2014 Quebec (excluding National Capital Region) 45 36 7 8 4 0 0 81 12 144
2014 British Columbia 51 31 11 5 1 1 0 83 6 81
2014 Alberta 42 38 6 6 7 0 0 80 13 13
2014 Outside of Canada 70 14 8 3 6 0 0 83 9 28

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 27 46 14 9 0 0 4 77 9 71
2019 Ontario (excluding National Capital Region) 20 46 20 12 2 0 0 66 14 42
2019 Quebec (excluding National Capital Region) 10 51 9 22 0 5 3 67 24 25
2019 British Columbia 16 65 0 19 0 0 0 81 19 14
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 28 33 17 8 4 9 1 68 14 254
2019 Ontario (excluding National Capital Region) 26 27 18 8 12 8 1 58 22 272
2019 Quebec (excluding National Capital Region) 26 36 18 8 4 8 0 67 13 177
2019 British Columbia 35 30 21 2 3 8 0 71 6 95
2019 Alberta 44 28 9 9 10 0 0 72 19 11
2018 National Capital Region 32 31 17 8 5 7 0 67 14 228
2018 Ontario (excluding National Capital Region) 29 26 19 7 10 9 1 61 19 224
2018 Quebec (excluding National Capital Region) 26 33 20 8 3 8 1 66 12 160
2018 British Columbia 27 34 14 15 4 7 0 65 20 71
2018 Alberta 18 10 32 10 20 11 0 31 33 10
2017 National Capital Region 31 39 10 8 5 7 0 76 14 245
2017 Ontario (excluding National Capital Region) 37 26 18 6 8 6 0 66 15 226
2017 Quebec (excluding National Capital Region) 17 41 14 14 4 10 1 64 20 128
2017 British Columbia 20 38 23 7 3 7 0 63 11 70
2017 Alberta 26 38 19 9 9 0 0 64 17 11
2014 National Capital Region 20 37 15 12 4 12 0 66 18 193
2014 Ontario (excluding National Capital Region) 27 31 20 6 5 10 0 66 13 242
2014 Quebec (excluding National Capital Region) 22 36 16 15 3 8 0 62 20 144
2014 British Columbia 26 32 17 12 4 9 0 63 18 81
2014 Alberta 33 45 0 0 15 7 0 84 16 13
2014 Outside of Canada 59 14 22 3 0 3 0 74 3 28

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 28 32 19 13 3 4 1 63 17 254
2019 Ontario (excluding National Capital Region) 25 28 16 15 13 3 0 55 29 272
2019 Quebec (excluding National Capital Region) 25 34 20 12 4 5 0 62 17 176
2019 British Columbia 26 41 18 9 3 3 0 70 12 94
2019 Alberta 44 19 0 28 10 0 0 62 38 11
2018 National Capital Region 32 32 19 11 4 2 0 65 16 228
2018 Ontario (excluding National Capital Region) 23 27 19 13 16 3 0 51 30 224
2018 Quebec (excluding National Capital Region) 25 34 22 11 5 2 1 61 17 160
2018 British Columbia 28 32 17 15 7 1 0 60 22 71
2018 Alberta 17 29 0 37 18 0 0 46 54 11
2017 National Capital Region 29 36 13 11 6 4 0 69 18 245
2017 Ontario (excluding National Capital Region) 28 29 12 18 12 2 0 58 30 225
2017 Quebec (excluding National Capital Region) 11 36 19 26 5 2 1 48 32 128
2017 British Columbia 16 38 20 19 3 4 0 56 22 70
2017 Alberta 18 46 10 9 17 0 0 64 26 11
2014 National Capital Region 19 33 15 18 6 7 1 57 26 193
2014 Ontario (excluding National Capital Region) 21 31 21 13 10 3 0 54 24 241
2014 Quebec (excluding National Capital Region) 15 35 20 17 9 3 0 52 28 144
2014 British Columbia 18 30 18 21 9 4 0 50 31 81
2014 Alberta 24 34 6 13 22 0 0 58 36 13
2014 Outside of Canada 64 5 22 5 0 3 0 71 5 28

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 24 25 22 14 5 9 1 55 21 251
2019 Ontario (excluding National Capital Region) 16 26 20 18 14 6 0 44 34 270
2019 Quebec (excluding National Capital Region) 18 34 23 14 3 9 0 57 18 176
2019 British Columbia 25 40 15 15 3 2 0 66 19 95
2019 Alberta 38 21 0 41 0 0 0 59 41 10
2018 National Capital Region 24 31 20 13 5 7 0 59 19 228
2018 Ontario (excluding National Capital Region) 15 27 20 16 16 5 0 44 35 223
2018 Quebec (excluding National Capital Region) 15 32 27 13 6 7 0 51 20 158
2018 British Columbia 14 38 24 12 8 4 0 54 21 70
2018 Alberta 17 9 0 47 18 10 0 28 72 11
2017 National Capital Region 19 36 17 12 6 11 0 61 20 244
2017 Ontario (excluding National Capital Region) 19 28 15 19 14 5 0 49 35 226
2017 Quebec (excluding National Capital Region) 9 29 22 25 10 4 1 39 37 128
2017 British Columbia 12 39 16 27 5 1 0 52 32 70
2017 Alberta 18 38 9 19 17 0 0 56 36 11
2014 National Capital Region 12 31 18 20 9 9 0 48 32 191
2014 Ontario (excluding National Capital Region) 15 22 24 20 12 6 0 40 35 242
2014 Quebec (excluding National Capital Region) 8 28 30 15 11 7 0 39 29 144
2014 British Columbia 11 30 18 24 8 8 0 45 36 81
2014 Alberta 24 25 0 13 29 9 0 54 46 13
2014 Outside of Canada 58 14 20 3 0 5 0 76 3 28

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 23 26 23 16 8 4 1 52 24 254
2019 Ontario (excluding National Capital Region) 15 29 15 19 19 3 0 45 39 271
2019 Quebec (excluding National Capital Region) 15 30 22 24 7 2 0 46 32 175
2019 British Columbia 22 36 19 18 6 0 0 57 24 95
2019 Alberta 31 38 0 31 0 0 0 69 31 10
2018 National Capital Region 22 36 11 19 8 4 0 60 28 226
2018 Ontario (excluding National Capital Region) 13 29 16 17 21 4 0 44 39 223
2018 Quebec (excluding National Capital Region) 14 30 22 21 9 4 0 46 31 160
2018 British Columbia 15 44 16 16 7 3 0 60 23 71
2018 Alberta 17 28 0 56 0 0 0 44 56 11
2017 National Capital Region 18 38 16 12 7 8 0 61 21 244
2017 Ontario (excluding National Capital Region) 18 30 13 21 15 3 0 50 37 226
2017 Quebec (excluding National Capital Region) 8 41 19 21 7 3 1 51 29 128
2017 British Columbia 10 40 17 26 2 4 0 52 30 70
2017 Alberta 18 36 9 19 19 0 0 54 37 11
2014 National Capital Region 17 28 21 16 10 7 0 49 28 193
2014 Ontario (excluding National Capital Region) 13 30 17 18 16 4 1 45 37 240
2014 Quebec (excluding National Capital Region) 11 36 24 14 11 3 0 49 25 144
2014 British Columbia 10 35 16 24 11 4 0 48 36 81
2014 Alberta 17 13 23 34 6 6 0 32 43 13
2014 Outside of Canada 57 18 14 11 0 0 0 75 11 28

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 51 25 13 5 2 3 1 79 7 254
2019 Ontario (excluding National Capital Region) 35 15 10 7 7 23 3 68 19 272
2019 Quebec (excluding National Capital Region) 63 21 10 2 2 2 0 86 4 177
2019 British Columbia 31 19 18 8 5 15 4 62 15 95
2019 Alberta 35 28 0 0 0 19 18 100 0 11
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 32 43 14 6 3 1 1 76 9 255
2019 Ontario (excluding National Capital Region) 20 40 20 13 6 1 0 61 19 273
2019 Quebec (excluding National Capital Region) 21 49 16 10 2 1 0 71 12 176
2019 British Columbia 31 48 15 5 0 1 0 80 6 95
2019 Alberta 46 26 18 10 0 0 0 72 10 11
2018 National Capital Region 37 37 15 6 3 2 0 75 9 227
2018 Ontario (excluding National Capital Region) 19 46 15 10 8 1 0 66 19 225
2018 Quebec (excluding National Capital Region) 21 47 12 15 3 1 0 69 19 157
2018 British Columbia 18 59 13 10 0 0 0 77 10 72
2018 Alberta 17 47 37 0 0 0 0 63 0 11
2017 National Capital Region 37 38 12 7 3 3 0 77 11 244
2017 Ontario (excluding National Capital Region) 28 41 15 6 8 1 0 71 14 226
2017 Quebec (excluding National Capital Region) 17 50 18 10 2 0 2 68 13 127
2017 British Columbia 17 63 6 12 1 1 0 81 13 69
2017 Alberta 34 10 29 19 9 0 0 44 27 11
2014 National Capital Region 33 41 13 7 4 2 1 75 11 192
2014 Ontario (excluding National Capital Region) 25 38 17 13 6 1 0 64 19 242
2014 Quebec (excluding National Capital Region) 19 48 17 8 5 2 1 70 13 144
2014 British Columbia 17 45 22 6 4 6 0 66 10 81
2014 Alberta 9 62 16 13 0 0 0 70 13 13
2014 Outside of Canada 60 24 14 3 0 0 0 83 3 28

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 18 32 17 20 8 3 1 53 30 253
2019 Ontario (excluding National Capital Region) 11 28 17 23 18 2 0 41 42 271
2019 Quebec (excluding National Capital Region) 14 34 21 24 7 0 0 48 31 177
2019 British Columbia 16 39 21 19 5 0 0 55 24 95
2019 Alberta 28 18 10 26 18 0 0 46 44 11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 46 34 11 2 3 2 2 84 4 255
2019 Ontario (excluding National Capital Region) 32 37 15 7 7 1 0 70 15 268
2019 Quebec (excluding National Capital Region) 36 41 14 4 3 0 2 78 7 176
2019 British Columbia 44 35 12 7 1 1 0 80 8 95
2019 Alberta 53 29 18 0 0 0 0 82 0 11
2018 National Capital Region 56 30 5 5 2 2 0 87 8 227
2018 Ontario (excluding National Capital Region) 31 43 9 7 7 2 0 76 14 226
2018 Quebec (excluding National Capital Region) 34 43 12 7 3 1 0 78 10 158
2018 British Columbia 37 32 17 12 2 1 0 69 14 71
2018 Alberta 37 27 28 9 0 0 0 63 9 11
2017 National Capital Region 53 30 7 6 2 2 0 85 8 245
2017 Ontario (excluding National Capital Region) 44 31 11 7 5 2 0 77 12 226
2017 Quebec (excluding National Capital Region) 19 56 15 6 3 1 1 76 8 128
2017 British Columbia 49 28 16 3 2 2 0 79 5 69
2017 Alberta 53 29 9 0 0 10 0 91 0 11
2014 National Capital Region 39 35 10 8 4 3 1 77 13 193
2014 Ontario (excluding National Capital Region) 40 34 12 7 3 3 1 77 10 242
2014 Quebec (excluding National Capital Region) 26 45 14 6 3 5 1 75 9 144
2014 British Columbia 43 41 5 3 5 3 1 87 8 81
2014 Alberta 22 71 0 6 0 0 0 94 6 13
2014 Outside of Canada 70 11 3 8 6 3 0 83 14 28

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 38 35 14 8 1 3 1 76 9 254
2019 Ontario (excluding National Capital Region) 28 33 20 9 10 0 0 62 19 271
2019 Quebec (excluding National Capital Region) 32 43 17 7 2 0 0 75 9 176
2019 British Columbia 37 35 19 6 1 1 0 73 8 95
2019 Alberta 60 21 10 10 0 0 0 81 10 10
2018 National Capital Region 46 33 12 3 3 4 0 82 6 228
2018 Ontario (excluding National Capital Region) 28 39 16 9 6 1 0 68 15 223
2018 Quebec (excluding National Capital Region) 30 35 25 7 2 1 0 66 9 159
2018 British Columbia 32 32 26 6 4 0 0 64 10 72
2018 Alberta 37 27 19 9 9 0 0 63 18 11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 26 26 15 13 6 8 6 60 22 254
2019 Ontario (excluding National Capital Region) 17 17 22 19 16 6 2 38 38 273
2019 Quebec (excluding National Capital Region) 15 35 19 13 10 5 4 55 24 176
2019 British Columbia 19 30 13 17 10 10 1 55 30 94
2019 Alberta 47 16 27 10 0 0 0 63 10 11
2018 National Capital Region 28 27 12 12 7 9 5 64 22 227
2018 Ontario (excluding National Capital Region) 15 27 15 15 16 10 3 48 35 225
2018 Quebec (excluding National Capital Region) 17 28 18 18 9 9 2 50 30 158
2018 British Columbia 20 30 20 17 9 4 0 53 27 71
2018 Alberta 30 24 19 18 9 0 0 54 27 11
2017 National Capital Region 26 27 14 9 7 11 7 64 19 245
2017 Ontario (excluding National Capital Region) 23 28 14 13 14 8 0 56 29 226
2017 Quebec (excluding National Capital Region) 13 28 21 16 9 10 3 48 28 128
2017 British Columbia 23 24 19 17 6 11 1 53 25 69
2017 Alberta 19 64 0 0 0 10 8 100 0 11
2014 National Capital Region 15 23 16 12 13 12 8 48 32 193
2014 Ontario (excluding National Capital Region) 16 23 14 18 16 9 5 45 39 241
2014 Quebec (excluding National Capital Region) 10 27 19 11 13 16 4 45 30 144
2014 British Columbia 19 27 13 17 9 11 4 55 30 81
2014 Alberta 0 49 7 6 29 0 9 54 38 13
2014 Outside of Canada 49 20 11 8 6 6 0 73 15 28

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 23 36 19 11 5 5 2 63 17 255
2019 Ontario (excluding National Capital Region) 16 24 22 15 17 4 1 42 34 271
2019 Quebec (excluding National Capital Region) 20 32 21 15 9 3 0 54 25 177
2019 British Columbia 24 31 17 13 8 4 2 59 23 94
2019 Alberta 37 10 34 10 9 0 0 47 19 11
2018 National Capital Region 31 29 15 11 8 4 1 63 21 229
2018 Ontario (excluding National Capital Region) 17 28 17 16 18 2 1 47 35 226
2018 Quebec (excluding National Capital Region) 17 36 17 14 8 6 1 57 24 157
2018 British Columbia 16 34 25 19 6 0 1 50 25 72
2018 Alberta 20 34 9 9 28 0 0 54 36 11
2017 National Capital Region 31 34 15 7 4 8 1 71 13 244
2017 Ontario (excluding National Capital Region) 20 25 18 19 15 2 0 46 35 227
2017 Quebec (excluding National Capital Region) 13 38 25 13 6 4 1 53 21 126
2017 British Columbia 19 33 20 14 8 5 0 55 24 70
2017 Alberta 28 19 27 0 10 9 8 56 12 11
2014 National Capital Region 23 39 15 11 6 5 1 66 18 193
2014 Ontario (excluding National Capital Region) 13 22 21 16 22 4 4 37 40 242
2014 Quebec (excluding National Capital Region) 20 35 22 12 4 5 2 59 17 144
2014 British Columbia 19 21 19 21 12 4 2 43 36 81
2014 Alberta 33 23 15 7 15 6 0 60 24 13
2014 Outside of Canada 40 18 15 16 9 3 0 60 25 28

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 23 28 16 13 11 5 4 56 27 255
2019 Ontario (excluding National Capital Region) 19 21 18 17 22 2 2 41 40 273
2019 Quebec (excluding National Capital Region) 18 29 20 11 17 3 2 50 29 177
2019 British Columbia 20 26 15 15 16 4 5 49 34 95
2019 Alberta 19 9 25 19 19 0 9 31 42 11
2018 National Capital Region 25 24 13 16 12 6 5 55 31 228
2018 Ontario (excluding National Capital Region) 15 24 11 16 26 4 4 42 45 226
2018 Quebec (excluding National Capital Region) 18 23 19 13 18 3 4 45 34 158
2018 British Columbia 11 25 26 12 23 1 2 37 36 72
2018 Alberta 6 28 10 28 28 0 0 35 55 11
2017 National Capital Region 20 30 14 15 12 3 5 55 30 244
2017 Ontario (excluding National Capital Region) 17 19 16 16 28 3 3 37 46 227
2017 Quebec (excluding National Capital Region) 11 21 20 21 18 4 6 35 43 128
2017 British Columbia 13 23 16 19 23 4 1 38 45 70
2017 Alberta 18 9 38 9 19 0 8 29 29 11
2014 National Capital Region 15 28 14 17 18 4 4 47 37 193
2014 Ontario (excluding National Capital Region) 13 15 18 19 30 3 3 29 52 242
2014 Quebec (excluding National Capital Region) 11 28 15 20 17 5 4 43 40 144
2014 British Columbia 10 22 9 21 26 4 9 37 54 81
2014 Alberta 9 14 15 15 40 6 0 25 59 13
2014 Outside of Canada 35 14 20 16 15 0 0 49 30 28

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 59 21 11 3 3 0 3 83 6 253
2019 Ontario (excluding National Capital Region) 50 17 15 4 4 2 7 74 9 272
2019 Quebec (excluding National Capital Region) 57 17 15 3 2 1 5 79 5 176
2019 British Columbia 47 34 12 2 0 1 3 85 2 94
2019 Alberta 59 21 10 0 0 0 10 89 0 10

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 59 14 4 3 6 2 13 86 10 254
2019 Ontario (excluding National Capital Region) 49 12 10 4 5 6 13 76 11 272
2019 Quebec (excluding National Capital Region) 65 11 5 4 5 3 7 85 10 175
2019 British Columbia 62 15 4 2 4 2 11 88 7 94
2019 Alberta 38 19 0 9 0 0 34 86 14 11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 53 24 9 3 3 2 5 83 7 254
2019 Ontario (excluding National Capital Region) 38 22 20 6 4 4 5 66 11 272
2019 Quebec (excluding National Capital Region) 44 21 14 9 8 0 4 68 18 177
2019 British Columbia 47 33 12 2 3 1 2 82 5 93
2019 Alberta 37 19 34 0 0 0 9 62 0 11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 44 23 12 6 5 4 6 74 12 252
2019 Ontario (excluding National Capital Region) 35 18 18 11 7 6 6 60 20 272
2019 Quebec (excluding National Capital Region) 43 18 18 6 10 1 4 64 17 175
2019 British Columbia 44 26 16 3 4 1 5 74 8 93
2019 Alberta 41 11 7 21 10 0 10 58 35 10

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 64 13 9 3 3 4 5 84 6 253
2019 Ontario (excluding National Capital Region) 31 15 20 11 13 5 4 51 27 271
2019 Quebec (excluding National Capital Region) 38 17 15 9 16 1 4 58 26 177
2019 British Columbia 35 20 17 12 8 2 5 59 22 94
2019 Alberta 19 26 9 18 28 0 0 45 46 11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 70 13 7 3 1 1 4 87 5 253
2019 Ontario (excluding National Capital Region) 59 16 8 4 2 4 7 85 7 271
2019 Quebec (excluding National Capital Region) 72 10 10 2 0 1 5 87 2 177
2019 British Columbia 73 15 8 1 1 1 1 90 2 94
2019 Alberta 65 26 0 0 0 0 9 100 0 11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 79 6 3 2 2 4 4 93 4 250
2019 Ontario (excluding National Capital Region) 61 9 7 3 7 8 5 81 11 271
2019 Quebec (excluding National Capital Region) 77 8 6 3 2 2 2 89 5 175
2019 British Columbia 76 14 3 2 0 3 1 94 3 93
2019 Alberta 81 0 0 0 0 0 19 100 0 11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 83 5 1 1 0 0 9 97 2 251
2019 Ontario (excluding National Capital Region) 65 8 6 0 3 6 10 88 4 272
2019 Quebec (excluding National Capital Region) 80 5 4 1 2 1 7 92 3 177
2019 British Columbia 77 8 4 0 0 2 9 95 0 94
2019 Alberta 62 9 10 0 0 0 19 88 0 11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 27 44 15 5 2 5 1 76 8 255
2019 Ontario (excluding National Capital Region) 14 39 22 13 10 3 0 54 23 272
2019 Quebec (excluding National Capital Region) 20 43 21 9 2 4 1 66 12 174
2019 British Columbia 24 45 21 5 1 3 0 71 7 95
2019 Alberta 28 16 18 28 10 0 0 44 38 11
2018 National Capital Region 30 39 16 8 4 3 1 72 12 226
2018 Ontario (excluding National Capital Region) 18 38 19 9 12 3 1 58 22 226
2018 Quebec (excluding National Capital Region) 16 40 22 14 4 3 0 58 19 158
2018 British Columbia 22 38 25 11 3 1 0 61 14 72
2018 Alberta 17 20 27 19 9 9 0 40 30 11
2017 National Capital Region 30 42 12 6 4 5 1 77 10 243
2017 Ontario (excluding National Capital Region) 22 32 23 12 9 2 0 55 22 227
2017 Quebec (excluding National Capital Region) 16 36 24 13 5 6 1 55 19 128
2017 British Columbia 17 38 25 14 0 6 0 58 15 70
2017 Alberta 36 19 9 9 10 19 0 67 23 11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 46 33 14 3 2 2 1 81 5 252
2019 Ontario (excluding National Capital Region) 29 38 15 8 8 2 0 69 16 269
2019 Quebec (excluding National Capital Region) 32 44 13 5 3 2 1 78 9 177
2019 British Columbia 29 48 8 8 1 4 0 81 10 94
2019 Alberta 44 29 27 0 0 0 0 73 0 11
2018 National Capital Region 49 36 11 1 2 1 0 86 3 227
2018 Ontario (excluding National Capital Region) 38 34 16 10 2 1 0 73 12 221
2018 Quebec (excluding National Capital Region) 39 40 11 6 1 3 0 81 8 157
2018 British Columbia 34 49 9 7 1 0 0 83 8 71
2018 Alberta 37 44 19 0 0 0 0 81 0 11
2017 National Capital Region 48 38 6 3 2 3 0 89 5 245
2017 Ontario (excluding National Capital Region) 40 37 10 7 4 2 0 79 11 227
2017 Quebec (excluding National Capital Region) 28 42 19 8 1 2 1 72 9 128
2017 British Columbia 32 50 13 2 1 0 1 83 4 70
2017 Alberta 45 45 10 0 0 0 0 90 0 11
2014 National Capital Region 49 35 5 5 2 4 0 88 7 193
2014 Ontario (excluding National Capital Region) 44 33 11 7 2 2 0 79 10 242
2014 Quebec (excluding National Capital Region) 30 43 15 8 1 3 0 75 10 144
2014 British Columbia 45 37 10 6 3 0 0 82 8 80
2014 Alberta 50 22 15 13 0 0 0 72 13 13
2014 Outside of Canada 64 14 11 0 9 0 3 80 9 28

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 46 35 10 2 1 4 1 85 4 253
2019 Ontario (excluding National Capital Region) 38 29 19 5 5 3 0 70 10 272
2019 Quebec (excluding National Capital Region) 36 40 13 5 3 2 1 78 9 173
2019 British Columbia 42 32 15 3 2 3 2 79 5 95
2019 Alberta 62 10 28 0 0 0 0 72 0 11
2018 National Capital Region 47 34 12 1 1 5 0 85 2 227
2018 Ontario (excluding National Capital Region) 41 32 17 4 5 2 0 74 9 222
2018 Quebec (excluding National Capital Region) 35 39 13 7 1 6 0 78 8 156
2018 British Columbia 35 43 10 4 2 5 0 83 6 72
2018 Alberta 35 37 28 0 0 0 0 72 0 11
2017 National Capital Region 48 32 9 1 3 6 0 86 4 242
2017 Ontario (excluding National Capital Region) 41 28 17 5 5 5 0 72 10 227
2017 Quebec (excluding National Capital Region) 26 45 18 1 3 4 1 76 4 127
2017 British Columbia 37 36 16 4 0 7 0 79 5 69
2017 Alberta 52 20 0 0 10 19 0 88 12 11
2014 National Capital Region 46 31 11 3 2 6 1 83 5 193
2014 Ontario (excluding National Capital Region) 43 30 14 5 5 4 0 76 10 242
2014 Quebec (excluding National Capital Region) 33 49 9 4 1 5 0 86 5 144
2014 British Columbia 44 35 9 7 3 3 0 81 10 81
2014 Alberta 77 14 9 0 0 0 0 91 0 13
2014 Outside of Canada 70 17 3 3 6 0 3 88 9 28

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 55 34 6 2 3 1 0 89 5 254
2019 Ontario (excluding National Capital Region) 45 29 9 9 7 1 0 75 16 272
2019 Quebec (excluding National Capital Region) 49 39 7 4 0 0 0 89 4 176
2019 British Columbia 43 45 5 6 1 0 0 88 7 95
2019 Alberta 59 31 10 0 0 0 0 90 0 10
2018 National Capital Region 56 32 6 3 2 0 0 89 5 227
2018 Ontario (excluding National Capital Region) 44 30 11 7 7 1 0 75 14 221
2018 Quebec (excluding National Capital Region) 48 36 8 6 2 0 0 84 8 159
2018 British Columbia 56 33 6 4 1 0 0 88 5 71
2018 Alberta 36 38 0 18 9 0 0 73 27 11
2017 National Capital Region 58 33 4 4 1 0 0 91 5 244
2017 Ontario (excluding National Capital Region) 47 34 9 4 6 0 0 81 10 226
2017 Quebec (excluding National Capital Region) 34 45 11 8 2 0 1 79 10 128
2017 British Columbia 42 46 5 6 1 0 0 88 7 70
2017 Alberta 56 25 9 10 0 0 0 81 10 11
2014 National Capital Region 55 36 4 3 2 0 0 92 5 193
2014 Ontario (excluding National Capital Region) 49 31 9 7 3 1 0 81 10 242
2014 Quebec (excluding National Capital Region) 45 41 7 5 2 0 0 86 7 144
2014 British Columbia 48 41 7 3 1 0 0 89 4 81
2014 Alberta 49 30 6 15 0 0 0 79 15 13
2014 Outside of Canada 72 14 5 0 6 0 3 88 6 28

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 43 27 17 8 4 0 0 71 12 255
2019 Ontario (excluding National Capital Region) 30 33 13 8 13 3 0 65 21 273
2019 Quebec (excluding National Capital Region) 36 35 15 10 4 1 0 71 14 173
2019 British Columbia 42 36 16 4 2 0 0 78 6 95
2019 Alberta 34 38 27 0 0 0 0 73 0 11
2018 National Capital Region 44 33 14 4 5 1 0 78 8 227
2018 Ontario (excluding National Capital Region) 31 26 16 15 11 1 0 58 26 222
2018 Quebec (excluding National Capital Region) 32 41 13 8 6 1 0 73 14 157
2018 British Columbia 42 35 13 6 2 1 0 78 8 71
2018 Alberta 19 45 18 9 9 0 0 65 18 11
2017 National Capital Region 48 31 14 5 2 1 0 79 7 245
2017 Ontario (excluding National Capital Region) 38 24 21 10 7 0 0 62 16 227
2017 Quebec (excluding National Capital Region) 26 35 16 15 7 1 1 62 22 127
2017 British Columbia 27 45 19 4 4 1 0 73 8 70
2017 Alberta 38 35 19 9 0 0 0 73 9 11
2014 National Capital Region 35 40 11 10 3 1 0 76 13 193
2014 Ontario (excluding National Capital Region) 31 32 17 12 7 1 0 63 20 242
2014 Quebec (excluding National Capital Region) 27 39 17 10 6 1 0 67 15 144
2014 British Columbia 30 33 19 16 1 0 0 63 18 81
2014 Alberta 42 30 15 7 6 0 0 71 13 13
2014 Outside of Canada 61 17 11 5 6 0 0 78 11 28

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 40 33 15 9 3 0 0 74 12 253
2019 Ontario (excluding National Capital Region) 28 35 14 11 11 1 0 64 22 268
2019 Quebec (excluding National Capital Region) 33 36 16 11 4 0 0 69 14 175
2019 British Columbia 39 35 15 10 2 0 0 73 12 94
2019 Alberta 34 38 18 0 10 0 0 72 10 11
2018 National Capital Region 46 34 10 5 3 0 0 81 8 227
2018 Ontario (excluding National Capital Region) 33 32 13 11 11 1 0 65 22 220
2018 Quebec (excluding National Capital Region) 31 40 19 8 2 0 0 71 10 159
2018 British Columbia 41 36 11 9 3 0 0 77 12 70
2018 Alberta 19 45 0 18 18 0 0 65 35 11
2017 National Capital Region 50 33 9 4 3 1 0 84 7 243
2017 Ontario (excluding National Capital Region) 37 32 14 10 7 0 0 69 17 226
2017 Quebec (excluding National Capital Region) 26 41 17 9 6 1 1 68 15 128
2017 British Columbia 32 44 13 6 6 0 0 75 11 69
2017 Alberta 38 17 37 9 0 0 0 54 9 11
2014 National Capital Region 32 44 11 10 3 0 0 76 13 193
2014 Ontario (excluding National Capital Region) 33 31 15 14 6 0 0 64 20 242
2014 Quebec (excluding National Capital Region) 28 43 13 11 5 0 0 71 16 143
2014 British Columbia 32 36 16 14 3 0 0 68 16 81
2014 Alberta 43 22 15 6 13 0 0 65 20 13
2014 Outside of Canada 58 19 14 3 6 0 0 78 9 28

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 35 28 21 8 5 3 1 64 14 255
2019 Ontario (excluding National Capital Region) 28 20 20 11 14 5 2 52 26 271
2019 Quebec (excluding National Capital Region) 35 22 18 12 9 3 0 60 21 176
2019 British Columbia 42 21 17 9 6 5 1 66 16 95
2019 Alberta 34 29 27 0 10 0 0 63 10 11
2018 National Capital Region 37 29 16 9 6 3 1 69 15 229
2018 Ontario (excluding National Capital Region) 33 19 19 11 11 4 3 56 23 221
2018 Quebec (excluding National Capital Region) 30 29 14 16 6 6 0 62 23 157
2018 British Columbia 41 25 11 12 5 5 1 70 18 72
2018 Alberta 27 18 29 18 9 0 0 44 26 11
2017 National Capital Region 37 31 14 7 5 4 0 72 13 245
2017 Ontario (excluding National Capital Region) 31 26 22 10 6 3 1 60 17 225
2017 Quebec (excluding National Capital Region) 26 33 17 12 9 3 1 61 21 128
2017 British Columbia 35 29 16 9 8 3 0 66 17 70
2017 Alberta 28 46 9 9 9 0 0 74 17 11
2014 National Capital Region 31 26 21 10 7 5 0 60 18 193
2014 Ontario (excluding National Capital Region) 31 20 20 15 8 5 1 54 24 242
2014 Quebec (excluding National Capital Region) 34 30 15 12 6 3 0 65 19 144
2014 British Columbia 27 24 17 13 13 6 0 54 28 81
2014 Alberta 40 15 16 15 13 0 0 55 29 13
2014 Outside of Canada 43 15 16 11 9 3 3 62 22 27
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 National Capital Region 34 28 38 255
2019 Ontario (excluding National Capital Region) 25 33 43 273
2019 Quebec (excluding National Capital Region) 27 38 36 178
2019 British Columbia 18 43 39 95
2019 Alberta 38 38 24 11
2018 National Capital Region 33 28 39 230
2018 Ontario (excluding National Capital Region) 26 38 36 226
2018 Quebec (excluding National Capital Region) 24 41 34 161
2018 British Columbia 33 29 38 72
2018 Alberta 15 47 38 11
2017 National Capital Region 31 30 40 245
2017 Ontario (excluding National Capital Region) 18 49 33 227
2017 Quebec (excluding National Capital Region) 19 41 40 128
2017 British Columbia 24 40 36 70
2017 Alberta 29 53 19 11
2014 National Capital Region 33 26 42 193
2014 Ontario (excluding National Capital Region) 21 44 35 242
2014 Quebec (excluding National Capital Region) 23 44 33 144
2014 British Columbia 29 36 35 81
2014 Alberta 30 46 23 13
2014 Outside of Canada 17 56 28 28

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 National Capital Region 9 28 39 3 8 13 86
2019 Ontario (excluding National Capital Region) 13 29 29 9 8 11 67
2019 Quebec (excluding National Capital Region) 9 36 44 0 5 7 46
2018 National Capital Region 6 35 41 3 12 3 77
2018 Ontario (excluding National Capital Region) 29 13 34 13 10 2 59
2018 Quebec (excluding National Capital Region) 9 29 33 5 14 11 39
2017 National Capital Region 8 19 50 5 10 8 75
2017 Ontario (excluding National Capital Region) 33 9 36 2 12 7 42
2017 Quebec (excluding National Capital Region) 17 9 54 9 4 7 26
2017 British Columbia 0 24 44 7 21 5 16
2014 National Capital Region 6 20 53 9 9999 12 64
2014 Ontario (excluding National Capital Region) 25 18 33 8 9999 17 51
2014 Quebec (excluding National Capital Region) 28 16 25 7 9999 24 34
2014 British Columbia 23 4 51 4 9999 18 23
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 33 40 11 7 3 1 6 77 11 252
2019 Ontario (excluding National Capital Region) 29 42 11 8 2 1 6 77 11 272
2019 Quebec (excluding National Capital Region) 23 42 13 14 5 0 3 67 20 178
2019 British Columbia 36 35 11 12 0 1 6 76 13 94
2019 Alberta 44 18 19 0 9 0 9 69 10 11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 56 21 8 1 1 6 6 88 3 253
2019 Ontario (excluding National Capital Region) 43 23 15 4 4 5 6 75 9 268
2019 Quebec (excluding National Capital Region) 43 29 13 3 1 7 4 81 4 178
2019 British Columbia 49 28 12 0 0 5 6 86 0 95
2019 Alberta 62 0 29 0 0 0 9 69 0 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 11 89 255
2019 Ontario (excluding National Capital Region) 15 85 272
2019 Quebec (excluding National Capital Region) 9 91 178
2019 British Columbia 10 90 95
2019 Alberta 0 100 11
2018 National Capital Region 13 87 228
2018 Ontario (excluding National Capital Region) 15 85 225
2018 Quebec (excluding National Capital Region) 13 87 160
2018 British Columbia 7 93 72

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 58 42 26
2019 Ontario (excluding National Capital Region) 49 51 38
2019 Quebec (excluding National Capital Region) 39 61 15
2019 British Columbia 55 45 10
2018 National Capital Region 55 45 30
2018 Ontario (excluding National Capital Region) 44 56 32
2018 Quebec (excluding National Capital Region) 27 73 19

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 52 48 26
2019 Ontario (excluding National Capital Region) 61 39 38
2018 National Capital Region 48 52 30
2018 Ontario (excluding National Capital Region) 54 46 32
2018 Quebec (excluding National Capital Region) 74 26 19

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Quebec (excluding National Capital Region) 0 100 15
2019 British Columbia 0 100 10
2018 Quebec (excluding National Capital Region) 0 100 19

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 26
2019 Ontario (excluding National Capital Region) 0 100 38
2019 Quebec (excluding National Capital Region) 0 100 15
2019 British Columbia 0 100 10
2018 National Capital Region 0 100 30
2018 Ontario (excluding National Capital Region) 0 100 32
2018 Quebec (excluding National Capital Region) 0 100 19

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 0 100 38
2019 Quebec (excluding National Capital Region) 0 100 15
2018 Ontario (excluding National Capital Region) 0 100 32

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 26
2019 Ontario (excluding National Capital Region) 14 86 38
2018 National Capital Region 0 100 30
2018 Ontario (excluding National Capital Region) 17 83 32

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 26
2018 Quebec (excluding National Capital Region) 0 100 19

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 27 73 26
2019 Ontario (excluding National Capital Region) 29 71 38
2018 National Capital Region 60 40 30
2018 Ontario (excluding National Capital Region) 37 63 32
2018 Quebec (excluding National Capital Region) 43 57 19

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 40 60 26
2019 Ontario (excluding National Capital Region) 38 62 38
2018 National Capital Region 35 65 30
2018 Ontario (excluding National Capital Region) 30 70 32
2018 Quebec (excluding National Capital Region) 49 51 19

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 58 42 26
2019 Ontario (excluding National Capital Region) 50 50 38
2018 National Capital Region 33 67 30
2018 Ontario (excluding National Capital Region) 47 53 32
2018 Quebec (excluding National Capital Region) 37 63 19

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 47 53 26
2019 Ontario (excluding National Capital Region) 30 70 38
2019 Quebec (excluding National Capital Region) 48 52 15
2019 British Columbia 52 48 10
2018 National Capital Region 48 52 30
2018 Ontario (excluding National Capital Region) 55 45 32
2018 Quebec (excluding National Capital Region) 42 58 19

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 43 57 26
2019 Ontario (excluding National Capital Region) 32 68 38
2018 National Capital Region 35 65 30
2018 Ontario (excluding National Capital Region) 35 65 32
2018 Quebec (excluding National Capital Region) 26 74 19

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 54 46 26
2019 Ontario (excluding National Capital Region) 46 54 38
2018 National Capital Region 58 42 30
2018 Ontario (excluding National Capital Region) 58 42 32
2018 Quebec (excluding National Capital Region) 46 54 19

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 28 72 26
2019 Ontario (excluding National Capital Region) 35 65 38
2018 National Capital Region 29 71 30
2018 Ontario (excluding National Capital Region) 28 72 32

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 26
2019 Quebec (excluding National Capital Region) 0 100 15
2018 Ontario (excluding National Capital Region) 0 100 32

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 26
2019 Ontario (excluding National Capital Region) 14 86 38
2018 Quebec (excluding National Capital Region) 0 100 19

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 12 88 38
2019 British Columbia 0 100 10
2018 Ontario (excluding National Capital Region) 15 85 32

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 51 49 26
2019 Ontario (excluding National Capital Region) 55 45 38
2018 National Capital Region 41 59 30
2018 Ontario (excluding National Capital Region) 50 50 32
2018 Quebec (excluding National Capital Region) 58 42 19

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 24 76 26
2019 Ontario (excluding National Capital Region) 20 80 38
2018 National Capital Region 28 72 30
2018 Ontario (excluding National Capital Region) 22 78 32

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 12 88 38
2018 National Capital Region 21 79 30

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 73 27 25
2019 Ontario (excluding National Capital Region) 48 52 38
2018 National Capital Region 51 49 30
2018 Ontario (excluding National Capital Region) 36 64 32
2018 Quebec (excluding National Capital Region) 49 51 19

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 45 55 25
2019 Ontario (excluding National Capital Region) 30 70 38
2018 National Capital Region 26 74 30
2018 Ontario (excluding National Capital Region) 24 76 32

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Quebec (excluding National Capital Region) 0 100 15
2019 British Columbia 0 100 10
2018 National Capital Region 0 100 30
2018 Ontario (excluding National Capital Region) 16 84 32

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 26 74 38
2019 British Columbia 0 100 10
2018 Quebec (excluding National Capital Region) 49 51 19

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Quebec (excluding National Capital Region) 0 100 15
2019 British Columbia 0 100 10

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 14 86 38
2019 Quebec (excluding National Capital Region) 0 100 15

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 22 78 38
2019 Quebec (excluding National Capital Region) 34 66 15
2018 National Capital Region 17 83 30

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 21 79 25

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 23 77 38
2019 Quebec (excluding National Capital Region) 35 65 15
2018 National Capital Region 26 74 30
2018 Ontario (excluding National Capital Region) 40 60 32

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 15 85 33
2018 National Capital Region 19 81 29
2018 Ontario (excluding National Capital Region) 33 67 28

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Quebec (excluding National Capital Region) 0 100 15

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Quebec (excluding National Capital Region) 0 100 15

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 14 86 33
2019 Quebec (excluding National Capital Region) 35 65 15

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 27 73 33
2018 National Capital Region 21 79 29
2018 Ontario (excluding National Capital Region) 25 75 28

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 43 57 33
2018 National Capital Region 36 64 29
2018 Ontario (excluding National Capital Region) 54 46 28
2018 Quebec (excluding National Capital Region) 45 55 18

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Quebec (excluding National Capital Region) 0 100 15
2018 National Capital Region 0 100 29
2018 Quebec (excluding National Capital Region) 0 100 18

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 46 54 33
2018 National Capital Region 37 63 29
2018 Ontario (excluding National Capital Region) 43 57 28
2018 Quebec (excluding National Capital Region) 28 72 18

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 16 84 254
2019 Ontario (excluding National Capital Region) 15 85 273
2019 Quebec (excluding National Capital Region) 15 85 177
2019 British Columbia 9 91 95

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 18 15 20 6 3 33 5 53 15 255
2019 Ontario (excluding National Capital Region) 13 16 25 6 8 29 3 43 21 272
2019 Quebec (excluding National Capital Region) 10 23 18 4 4 27 13 55 14 176
2019 British Columbia 19 13 16 10 2 28 12 53 20 95
2019 Alberta 29 15 9 9 0 19 19 71 15 11
2018 National Capital Region 25 19 12 5 5 30 4 66 16 228
2018 Ontario (excluding National Capital Region) 16 19 23 4 7 25 7 51 16 221
2018 Quebec (excluding National Capital Region) 16 19 25 4 1 31 4 54 7 158
2018 British Columbia 24 21 23 4 2 22 5 61 8 71
2018 Alberta 27 9 28 0 0 37 0 56 0 11
2017 National Capital Region 19 20 13 5 6 30 7 62 17 245
2017 Ontario (excluding National Capital Region) 21 16 19 5 7 23 9 55 18 227
2017 Quebec (excluding National Capital Region) 12 20 19 6 2 33 7 55 14 128
2017 British Columbia 23 18 24 4 4 19 7 56 11 70
2017 Alberta 19 18 0 19 10 35 0 56 44 11
2014 National Capital Region 13 16 17 5 5 33 10 52 17 193
2014 Ontario (excluding National Capital Region) 18 17 17 8 6 27 6 53 22 242
2014 Quebec (excluding National Capital Region) 10 19 16 5 2 40 7 54 15 144
2014 British Columbia 9 19 28 8 2 29 4 42 15 81
2014 Alberta 18 14 45 0 0 13 9 42 0 13
2014 Outside of Canada 47 20 5 3 9 8 9 80 13 28

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 34 35 14 4 2 11 0 78 7 254
2019 Ontario (excluding National Capital Region) 28 27 21 6 10 8 0 60 17 273
2019 Quebec (excluding National Capital Region) 32 33 18 3 6 7 1 70 10 176
2019 British Columbia 37 28 11 8 3 11 2 75 12 94
2019 Alberta 47 15 38 0 0 0 0 62 0 11
2018 National Capital Region 38 33 10 3 3 12 0 82 7 227
2018 Ontario (excluding National Capital Region) 28 26 23 8 4 10 1 61 13 219
2018 Quebec (excluding National Capital Region) 29 33 22 3 1 13 0 71 4 160
2018 British Columbia 30 31 25 6 0 8 1 66 7 70
2018 Alberta 36 28 37 0 0 0 0 63 0 11
2017 National Capital Region 36 31 14 4 4 11 1 76 9 243
2017 Ontario (excluding National Capital Region) 33 31 15 4 7 9 1 71 11 225
2017 Quebec (excluding National Capital Region) 18 41 21 6 1 11 1 68 9 127
2017 British Columbia 30 39 13 9 1 7 0 75 11 69
2017 Alberta 26 26 19 10 0 19 0 65 12 11
2014 National Capital Region 23 30 14 7 3 22 2 69 13 193
2014 Ontario (excluding National Capital Region) 26 26 19 8 5 14 2 61 16 242
2014 Quebec (excluding National Capital Region) 15 33 24 5 2 20 2 60 9 144
2014 British Columbia 27 33 23 5 2 11 0 66 8 81
2014 Alberta 33 37 17 0 0 13 0 81 0 13
2014 Outside of Canada 59 20 8 0 9 3 3 82 9 28
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 6 94 255
2019 Ontario (excluding National Capital Region) 11 89 269
2019 Quebec (excluding National Capital Region) 7 93 177
2019 Alberta 0 100 11
2018 National Capital Region 6 94 226
2018 Ontario (excluding National Capital Region) 7 93 226
2018 Quebec (excluding National Capital Region) 7 93 159
2018 Alberta 0 100 11

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 42 58 29

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 84 16 29

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 0 100 29
2019 Quebec (excluding National Capital Region) 0 100 11
2018 Ontario (excluding National Capital Region) 0 100 16
2018 Quebec (excluding National Capital Region) 0 100 12

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 16
2019 Ontario (excluding National Capital Region) 0 100 29
2018 Ontario (excluding National Capital Region) 0 100 16
2018 Quebec (excluding National Capital Region) 0 100 12

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Quebec (excluding National Capital Region) 0 100 11
2018 Quebec (excluding National Capital Region) 0 100 12

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 16
2019 Quebec (excluding National Capital Region) 0 100 11
2018 National Capital Region 0 100 13

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 36 64 16
2019 Ontario (excluding National Capital Region) 43 57 29

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 29 71 16
2019 Ontario (excluding National Capital Region) 24 76 29
2018 Ontario (excluding National Capital Region) 36 64 16

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 39 61 16
2019 Ontario (excluding National Capital Region) 46 54 29
2018 National Capital Region 58 42 13
2018 Ontario (excluding National Capital Region) 49 51 16

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 16
2019 Quebec (excluding National Capital Region) 0 100 11
2018 National Capital Region 0 100 13
2018 Ontario (excluding National Capital Region) 0 100 16

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 16
2019 Quebec (excluding National Capital Region) 0 100 11
2018 National Capital Region 0 100 13
2018 Quebec (excluding National Capital Region) 0 100 12

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 16
2019 Ontario (excluding National Capital Region) 18 82 29
2018 National Capital Region 0 100 13
2018 Quebec (excluding National Capital Region) 0 100 12

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 26 74 29
2018 Ontario (excluding National Capital Region) 38 62 16

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 16
2019 Ontario (excluding National Capital Region) 0 100 29
2018 National Capital Region 0 100 13
2018 Ontario (excluding National Capital Region) 0 100 16

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 16
2019 Quebec (excluding National Capital Region) 0 100 11
2018 Quebec (excluding National Capital Region) 0 100 12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 16
2019 Quebec (excluding National Capital Region) 0 100 11
2018 National Capital Region 0 100 13
2018 Ontario (excluding National Capital Region) 0 100 16

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 31 69 16
2018 Quebec (excluding National Capital Region) 46 54 12

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 42 58 29

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 0 100 29
2019 Quebec (excluding National Capital Region) 0 100 11
2018 National Capital Region 0 100 12
2018 Quebec (excluding National Capital Region) 0 100 12

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 18 82 29

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 16
2019 Ontario (excluding National Capital Region) 0 100 29
2018 National Capital Region 0 100 12
2018 Quebec (excluding National Capital Region) 0 100 12

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 20 80 29
2019 Quebec (excluding National Capital Region) 0 100 11
2018 National Capital Region 0 100 12
2018 Quebec (excluding National Capital Region) 0 100 12

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Quebec (excluding National Capital Region) 0 100 11
2018 Ontario (excluding National Capital Region) 0 100 16

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 48 52 16
2019 Ontario (excluding National Capital Region) 38 62 29
2018 Ontario (excluding National Capital Region) 44 56 16
2018 Quebec (excluding National Capital Region) 36 64 12

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 0 100 23

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 22 78 23

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Quebec (excluding National Capital Region) 0 100 11
2018 Quebec (excluding National Capital Region) 0 100 12

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 0 100 23
2018 Quebec (excluding National Capital Region) 0 100 12

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Quebec (excluding National Capital Region) 0 100 11
2018 Ontario (excluding National Capital Region) 0 100 13

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 0 100 23
2018 Ontario (excluding National Capital Region) 0 100 13

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 0 100 23
2019 Quebec (excluding National Capital Region) 0 100 11
2018 Ontario (excluding National Capital Region) 0 100 13

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 27 73 23
2018 National Capital Region 46 54 12

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 32 68 23
2018 Quebec (excluding National Capital Region) 49 51 12

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 0 100 23
2018 National Capital Region 0 100 12
2018 Quebec (excluding National Capital Region) 0 100 12

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 52 48 23
2018 Ontario (excluding National Capital Region) 62 38 13

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 0 100 23
2018 National Capital Region 0 100 12

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Ontario (excluding National Capital Region) 24 76 23

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 11 89 254
2019 Ontario (excluding National Capital Region) 13 87 273
2019 Quebec (excluding National Capital Region) 9 91 173
2019 British Columbia 9 91 94

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 17 18 21 2 2 36 5 59 6 254
2019 Ontario (excluding National Capital Region) 16 15 26 6 7 27 3 44 19 271
2019 Quebec (excluding National Capital Region) 14 18 23 3 3 29 10 52 11 176
2019 British Columbia 17 18 16 3 2 33 11 62 10 94
2019 Alberta 19 25 9 9 0 19 19 71 15 11
2018 National Capital Region 25 18 15 4 2 32 4 68 9 227
2018 Ontario (excluding National Capital Region) 16 18 24 4 4 28 6 52 12 223
2018 Quebec (excluding National Capital Region) 18 19 23 3 2 31 4 57 8 159
2018 British Columbia 23 9 24 6 2 30 6 50 12 72
2018 Alberta 27 9 28 0 0 37 0 56 0 11
2017 National Capital Region 21 18 12 4 2 35 8 68 11 244
2017 Ontario (excluding National Capital Region) 23 14 19 6 3 30 6 57 14 227
2017 Quebec (excluding National Capital Region) 11 20 23 2 2 35 9 54 5 128
2017 British Columbia 23 18 22 1 1 28 6 63 4 70
2017 Alberta 29 26 10 0 0 35 0 85 0 11
2014 National Capital Region 16 17 14 1 2 40 9 66 7 193
2014 Ontario (excluding National Capital Region) 20 13 20 6 1 33 8 55 12 241
2014 Quebec (excluding National Capital Region) 13 18 16 1 4 43 5 61 8 144
2014 British Columbia 18 10 26 5 0 35 6 47 9 81
2014 Alberta 25 28 32 0 0 6 9 62 0 13
2014 Outside of Canada 53 11 14 3 6 5 9 74 10 28

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 36 33 14 3 0 12 2 81 4 254
2019 Ontario (excluding National Capital Region) 28 28 22 4 8 9 0 62 13 272
2019 Quebec (excluding National Capital Region) 31 32 17 3 5 10 2 72 9 175
2019 British Columbia 34 41 9 5 1 7 3 83 7 95
2019 Alberta 56 6 28 0 0 10 0 69 0 11
2018 National Capital Region 38 32 12 4 1 12 0 81 6 229
2018 Ontario (excluding National Capital Region) 30 28 22 4 3 12 1 66 8 224
2018 Quebec (excluding National Capital Region) 31 29 21 4 2 12 0 69 7 159
2018 British Columbia 32 27 24 7 0 8 2 65 8 72
2018 Alberta 37 35 19 0 9 0 0 72 9 11
2017 National Capital Region 38 32 10 3 2 13 2 82 6 245
2017 Ontario (excluding National Capital Region) 36 27 15 5 4 12 1 72 11 225
2017 Quebec (excluding National Capital Region) 19 46 16 3 2 13 1 76 5 128
2017 British Columbia 35 32 11 1 1 16 3 84 3 70
2017 Alberta 44 19 10 0 0 27 0 86 0 11
2014 National Capital Region 31 29 10 2 2 24 1 81 6 193
2014 Ontario (excluding National Capital Region) 30 25 21 4 2 15 1 66 8 242
2014 Quebec (excluding National Capital Region) 24 28 18 1 3 25 1 70 6 144
2014 British Columbia 36 21 25 7 0 12 0 64 7 81
2014 Alberta 34 37 23 0 0 6 0 75 0 13
2014 Outside of Canada 61 14 11 3 6 3 3 79 9 28
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 23 28 22 15 11 0 1 52 26 254
2019 Ontario (excluding National Capital Region) 19 24 19 15 20 1 2 44 36 272
2019 Quebec (excluding National Capital Region) 16 26 26 12 20 0 1 42 32 176
2019 British Columbia 13 33 21 21 13 0 0 45 34 95
2019 Alberta 37 9 29 9 15 0 0 46 24 11
2018 National Capital Region 25 25 20 15 12 1 2 51 28 228
2018 Ontario (excluding National Capital Region) 21 19 22 16 19 1 2 41 36 224
2018 Quebec (excluding National Capital Region) 13 19 25 20 20 1 2 33 42 161
2018 British Columbia 11 28 24 9 27 0 1 40 36 72
2018 Alberta 19 0 37 35 9 0 0 19 44 11
2017 National Capital Region 23 26 20 10 16 1 3 52 28 243
2017 Ontario (excluding National Capital Region) 17 21 18 15 28 1 2 39 43 227
2017 Quebec (excluding National Capital Region) 9 18 23 20 29 0 1 27 50 128
2017 British Columbia 9 28 32 16 14 1 0 38 30 70
2017 Alberta 29 35 18 0 19 0 0 64 19 11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 18 25 27 16 12 1 1 44 29 254
2019 Ontario (excluding National Capital Region) 18 27 25 13 16 0 0 46 30 271
2019 Quebec (excluding National Capital Region) 16 16 27 22 18 0 1 32 41 177
2019 British Columbia 7 33 27 19 14 0 0 40 33 95
2019 Alberta 32 42 7 10 10 0 0 73 20 10
2018 National Capital Region 18 26 26 18 10 1 1 44 29 228
2018 Ontario (excluding National Capital Region) 17 23 25 17 18 0 1 40 35 225
2018 Quebec (excluding National Capital Region) 15 17 33 20 13 1 1 33 34 160
2018 British Columbia 6 15 43 15 19 0 1 22 35 72
2018 Alberta 0 38 28 35 0 0 0 38 35 11
2017 National Capital Region 22 23 26 14 11 1 3 47 26 244
2017 Ontario (excluding National Capital Region) 14 23 27 18 17 0 1 37 36 226
2017 Quebec (excluding National Capital Region) 6 22 27 18 26 1 1 29 44 128
2017 British Columbia 8 26 31 19 14 1 0 35 34 70
2017 Alberta 26 29 20 17 8 0 0 55 25 11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 28 22 27 11 10 1 1 51 22 252
2019 Ontario (excluding National Capital Region) 24 30 20 9 12 2 3 56 22 273
2019 Quebec (excluding National Capital Region) 18 27 24 20 10 0 1 45 31 174
2019 British Columbia 26 38 15 19 2 0 0 64 21 94
2019 Alberta 75 16 0 9 0 0 0 91 9 11
2018 National Capital Region 27 28 24 12 7 1 1 55 20 229
2018 Ontario (excluding National Capital Region) 25 23 23 14 14 1 1 49 28 223
2018 Quebec (excluding National Capital Region) 16 27 32 13 9 2 1 45 23 160
2018 British Columbia 16 32 35 10 6 0 2 49 16 72
2018 Alberta 20 34 28 9 0 0 9 60 10 11
2017 National Capital Region 26 33 20 9 7 1 3 61 18 244
2017 Ontario (excluding National Capital Region) 24 30 20 12 12 0 2 55 25 227
2017 Quebec (excluding National Capital Region) 11 29 22 15 21 0 2 41 37 128
2017 British Columbia 19 34 24 9 11 1 2 55 21 69
2017 Alberta 46 17 18 0 9 0 10 71 9 11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 21 20 24 18 15 1 1 41 34 252
2019 Ontario (excluding National Capital Region) 16 27 22 16 14 3 2 45 32 272
2019 Quebec (excluding National Capital Region) 13 21 26 22 17 1 0 35 39 176
2019 British Columbia 16 32 22 15 11 1 3 50 28 95
2019 Alberta 48 37 15 0 0 0 0 85 0 11
2018 National Capital Region 21 19 20 22 14 2 2 42 37 228
2018 Ontario (excluding National Capital Region) 17 22 25 15 19 1 0 39 35 225
2018 Quebec (excluding National Capital Region) 15 26 25 20 13 1 0 42 33 157
2018 British Columbia 11 25 30 18 15 0 1 37 33 71
2018 Alberta 19 10 55 17 0 0 0 29 17 11
2017 National Capital Region 19 23 22 19 13 2 2 44 33 242
2017 Ontario (excluding National Capital Region) 14 20 26 14 25 1 1 35 39 227
2017 Quebec (excluding National Capital Region) 6 20 26 20 27 1 1 26 48 128
2017 British Columbia 16 15 30 23 15 1 0 32 38 70
2017 Alberta 18 19 29 17 9 0 10 41 28 11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 45 25 11 6 7 1 4 74 14 253
2019 Ontario (excluding National Capital Region) 40 20 13 8 8 2 8 67 19 271
2019 Quebec (excluding National Capital Region) 46 21 13 9 7 0 3 70 17 175
2019 British Columbia 46 26 15 4 6 0 3 74 10 95
2019 Alberta 72 10 9 0 0 0 9 90 0 11
2018 National Capital Region 46 22 15 6 5 2 5 73 11 229
2018 Ontario (excluding National Capital Region) 38 20 11 9 12 1 9 64 23 223
2018 Quebec (excluding National Capital Region) 45 16 14 8 7 1 10 68 17 161
2018 British Columbia 43 23 19 1 4 0 11 73 6 72
2018 Alberta 38 15 19 9 0 0 19 65 11 11
2017 National Capital Region 46 23 14 4 2 1 9 78 7 244
2017 Ontario (excluding National Capital Region) 35 22 13 8 10 1 11 65 20 224
2017 Quebec (excluding National Capital Region) 29 18 21 9 10 0 12 54 22 128
2017 British Columbia 48 25 9 3 8 1 6 78 11 70
2017 Alberta 54 10 9 8 0 0 20 79 10 11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 35 26 22 8 8 0 1 62 15 253
2019 Ontario (excluding National Capital Region) 27 30 16 9 15 2 2 59 25 273
2019 Quebec (excluding National Capital Region) 31 27 20 13 8 0 1 58 22 175
2019 British Columbia 25 32 21 15 7 0 0 57 22 95
2019 Alberta 52 31 7 0 0 0 10 92 0 10
2018 National Capital Region 36 22 21 12 7 1 2 59 19 228
2018 Ontario (excluding National Capital Region) 28 23 22 9 16 0 1 52 26 224
2018 Quebec (excluding National Capital Region) 38 15 21 10 12 1 3 55 23 160
2018 British Columbia 19 30 33 8 9 0 1 50 17 72
2018 Alberta 28 25 38 9 0 0 0 53 9 11
2017 National Capital Region 34 26 21 11 5 1 2 61 17 241
2017 Ontario (excluding National Capital Region) 28 24 21 15 10 0 2 53 25 225
2017 Quebec (excluding National Capital Region) 22 28 21 17 8 0 5 53 26 128
2017 British Columbia 23 28 31 9 7 3 0 52 16 70
2017 Alberta 45 29 19 8 0 0 0 74 8 11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 35 34 17 7 5 1 1 71 12 254
2019 Ontario (excluding National Capital Region) 27 27 20 15 7 2 3 57 22 273
2019 Quebec (excluding National Capital Region) 32 30 26 9 2 0 1 62 11 175
2019 British Columbia 26 35 23 9 7 0 0 61 16 95
2019 Alberta 28 44 9 19 0 0 0 72 19 11
2018 National Capital Region 37 28 22 6 3 2 2 67 10 228
2018 Ontario (excluding National Capital Region) 23 36 19 12 8 0 2 60 20 223
2018 Quebec (excluding National Capital Region) 28 36 21 7 5 2 2 66 12 161
2018 British Columbia 21 35 25 13 5 0 1 56 18 72
2018 Alberta 29 37 10 6 18 0 0 66 24 11
2017 National Capital Region 33 35 15 8 8 1 2 69 16 241
2017 Ontario (excluding National Capital Region) 29 25 24 13 6 0 4 56 19 225
2017 Quebec (excluding National Capital Region) 20 35 22 12 3 2 5 60 17 128
2017 British Columbia 18 30 28 16 7 1 0 49 23 70
2017 Alberta 38 34 10 19 0 0 0 71 19 11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 29 31 21 7 10 0 2 61 18 254
2019 Ontario (excluding National Capital Region) 23 26 19 16 11 3 1 51 29 272
2019 Quebec (excluding National Capital Region) 28 27 28 9 6 1 1 56 15 173
2019 British Columbia 24 37 19 16 4 0 0 61 20 95
2019 Alberta 37 34 10 19 0 0 0 72 19 11
2018 National Capital Region 27 30 20 15 6 1 1 58 22 228
2018 Ontario (excluding National Capital Region) 25 25 22 13 14 1 1 51 27 223
2018 Quebec (excluding National Capital Region) 25 31 27 10 4 2 1 57 15 161
2018 British Columbia 16 27 36 12 9 0 1 43 21 72
2018 Alberta 10 62 19 0 9 0 0 72 9 11
2017 National Capital Region 23 36 19 14 6 1 1 60 20 242
2017 Ontario (excluding National Capital Region) 25 26 25 13 9 0 3 52 22 224
2017 Quebec (excluding National Capital Region) 15 35 23 15 9 0 4 52 24 128
2017 British Columbia 26 23 22 23 5 1 0 50 28 70
2017 Alberta 36 37 0 27 0 0 0 73 27 11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 37 26 18 11 7 0 1 63 18 254
2019 Ontario (excluding National Capital Region) 34 23 17 12 9 2 2 60 22 271
2019 Quebec (excluding National Capital Region) 38 24 21 13 2 1 1 63 16 174
2019 British Columbia 39 29 20 8 3 0 0 68 12 95
2019 Alberta 57 34 9 0 0 0 0 91 0 11
2018 National Capital Region 35 25 22 11 5 1 1 62 16 228
2018 Ontario (excluding National Capital Region) 34 25 21 9 8 0 2 61 17 224
2018 Quebec (excluding National Capital Region) 28 35 27 5 1 2 1 65 7 160
2018 British Columbia 27 33 18 14 8 0 1 61 21 72
2018 Alberta 38 38 15 0 9 0 0 76 9 11
2017 National Capital Region 29 30 22 10 6 1 2 60 17 242
2017 Ontario (excluding National Capital Region) 36 25 22 8 5 1 2 64 14 225
2017 Quebec (excluding National Capital Region) 26 38 18 8 3 2 5 68 12 128
2017 British Columbia 32 32 17 9 5 4 0 67 15 70
2017 Alberta 36 37 19 9 0 0 0 73 9 11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 46 26 13 4 7 0 3 75 11 255
2019 Ontario (excluding National Capital Region) 35 24 13 13 12 1 3 60 26 273
2019 Quebec (excluding National Capital Region) 35 24 17 15 8 0 1 60 23 172
2019 British Columbia 38 29 15 9 8 1 0 68 18 94
2019 Alberta 37 35 18 0 9 0 0 73 9 11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 41 29 19 4 4 0 2 72 8 251
2019 Ontario (excluding National Capital Region) 33 30 18 7 6 2 3 67 14 272
2019 Quebec (excluding National Capital Region) 33 27 24 9 6 0 1 60 16 174
2019 British Columbia 37 29 14 10 9 0 1 66 19 94
2019 Alberta 48 28 10 6 0 0 9 82 7 11
2018 National Capital Region 34 27 23 9 5 1 1 62 14 225
2018 Ontario (excluding National Capital Region) 34 26 21 9 8 1 2 61 18 221
2018 Quebec (excluding National Capital Region) 34 28 20 12 3 2 0 64 16 159
2018 British Columbia 30 24 27 12 6 1 1 55 18 72
2018 Alberta 36 36 19 9 0 0 0 72 9 11
2017 National Capital Region 36 30 15 11 4 1 3 69 15 242
2017 Ontario (excluding National Capital Region) 31 30 22 8 6 1 3 63 14 223
2017 Quebec (excluding National Capital Region) 25 32 23 15 3 1 2 58 18 126
2017 British Columbia 29 32 25 10 3 1 0 62 14 69
2017 Alberta 38 36 26 0 0 0 0 74 0 11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 53 24 14 4 2 0 2 79 7 253
2019 Ontario (excluding National Capital Region) 46 20 12 8 10 1 2 69 19 269
2019 Quebec (excluding National Capital Region) 49 23 14 7 4 1 2 74 12 175
2019 British Columbia 43 31 14 7 5 0 0 74 12 95
2019 Alberta 38 25 9 10 19 0 0 62 28 11
2018 National Capital Region 60 22 8 4 4 1 1 83 8 226
2018 Ontario (excluding National Capital Region) 49 26 13 4 5 0 3 78 9 221
2018 Quebec (excluding National Capital Region) 48 22 15 4 7 1 3 73 11 161
2018 British Columbia 38 37 14 6 4 0 1 76 10 71
2018 Alberta 21 0 21 7 41 0 10 24 53 10
2017 National Capital Region 62 22 9 5 1 0 2 85 6 244
2017 Ontario (excluding National Capital Region) 49 28 13 4 5 0 2 78 9 226
2017 Quebec (excluding National Capital Region) 50 26 15 5 1 0 3 78 7 127
2017 British Columbia 50 29 14 6 1 0 0 79 8 70
2017 Alberta 64 17 10 0 9 0 0 81 9 11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 76 10 5 0 1 1 7 93 1 253
2019 Ontario (excluding National Capital Region) 64 14 7 3 4 1 7 85 8 272
2019 Quebec (excluding National Capital Region) 71 11 5 3 3 1 7 89 6 174
2019 British Columbia 71 16 4 2 1 1 5 92 4 93
2019 Alberta 56 25 10 0 9 0 0 81 9 11
2018 National Capital Region 74 16 3 2 1 2 3 94 3 227
2018 Ontario (excluding National Capital Region) 65 17 8 2 2 1 6 87 4 222
2018 Quebec (excluding National Capital Region) 67 15 4 4 2 1 7 89 7 160
2018 British Columbia 68 18 6 1 2 0 5 90 3 72
2018 Alberta 38 9 17 9 28 0 0 47 37 11

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 74 11 4 1 3 1 5 91 5 253
2019 Ontario (excluding National Capital Region) 64 16 8 3 6 2 2 83 9 269
2019 Quebec (excluding National Capital Region) 75 10 3 5 3 1 4 89 8 176
2019 British Columbia 76 11 6 4 2 0 2 89 6 94
2019 Alberta 75 9 15 0 0 0 0 85 0 11
2018 National Capital Region 74 12 7 2 2 1 2 88 4 228
2018 Ontario (excluding National Capital Region) 68 14 6 3 4 1 4 86 7 223
2018 Quebec (excluding National Capital Region) 72 10 2 4 1 2 8 91 6 158
2018 British Columbia 76 10 6 2 1 2 3 90 3 72
2018 Alberta 75 6 10 0 0 0 9 89 0 11
2017 National Capital Region 77 9 4 2 2 1 5 91 4 244
2017 Ontario (excluding National Capital Region) 70 13 7 2 5 0 4 86 7 225
2017 Quebec (excluding National Capital Region) 69 14 5 3 3 0 5 88 7 127
2017 British Columbia 72 13 6 4 2 2 1 88 6 70
2017 Alberta 90 10 0 0 0 0 0 100 0 11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 57 26 10 2 1 0 3 86 4 253
2019 Ontario (excluding National Capital Region) 50 32 9 3 3 1 2 85 7 268
2019 Quebec (excluding National Capital Region) 67 21 3 3 2 1 3 92 5 175
2019 British Columbia 53 32 8 6 1 0 0 85 7 94
2019 Alberta 47 38 0 15 0 0 0 85 15 11
2018 National Capital Region 59 21 12 3 3 1 1 81 7 228
2018 Ontario (excluding National Capital Region) 51 28 12 2 3 0 4 83 5 226
2018 Quebec (excluding National Capital Region) 69 18 7 2 1 1 3 90 3 157
2018 British Columbia 47 32 11 3 4 0 2 81 8 71
2018 Alberta 28 43 29 0 0 0 0 71 0 11
2017 National Capital Region 60 21 11 4 2 0 2 83 6 245
2017 Ontario (excluding National Capital Region) 53 27 11 2 2 1 3 84 5 226
2017 Quebec (excluding National Capital Region) 55 27 7 5 2 0 3 85 8 127
2017 British Columbia 56 30 4 3 7 0 0 86 10 70
2017 Alberta 53 38 9 0 0 0 0 91 0 11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 64 19 7 4 3 0 3 86 7 252
2019 Ontario (excluding National Capital Region) 53 18 11 6 9 1 2 74 15 267
2019 Quebec (excluding National Capital Region) 60 20 8 5 4 1 2 83 10 173
2019 British Columbia 61 19 10 5 5 0 0 80 10 94
2019 Alberta 82 18 0 0 0 0 0 100 0 11
2018 National Capital Region 60 21 10 6 2 1 1 83 8 229
2018 Ontario (excluding National Capital Region) 49 22 12 5 8 1 3 74 13 224
2018 Quebec (excluding National Capital Region) 66 13 10 5 2 1 3 82 7 156
2018 British Columbia 59 20 9 7 3 0 2 81 10 70
2018 Alberta 48 25 27 0 0 0 0 73 0 11
2017 National Capital Region 61 20 7 4 4 0 3 84 8 244
2017 Ontario (excluding National Capital Region) 59 22 7 3 6 1 3 84 9 226
2017 Quebec (excluding National Capital Region) 55 28 9 3 2 0 3 86 5 127
2017 British Columbia 59 22 12 4 3 0 0 81 7 69
2017 Alberta 53 37 10 0 0 0 0 90 0 11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 62 5 9 2 1 0 21 86 3 248
2019 Ontario (excluding National Capital Region) 55 14 4 0 1 1 25 93 1 267
2019 Quebec (excluding National Capital Region) 62 8 5 1 0 1 22 91 2 175
2019 British Columbia 60 11 1 2 0 0 26 96 3 94
2019 Alberta 47 19 0 0 6 0 28 91 9 11
2018 National Capital Region 56 13 6 2 0 1 21 89 3 227
2018 Ontario (excluding National Capital Region) 50 14 5 2 1 1 27 89 4 222
2018 Quebec (excluding National Capital Region) 63 7 2 1 0 1 27 96 1 156
2018 British Columbia 46 11 3 4 0 0 37 89 7 71
2018 Alberta 41 10 17 0 0 0 32 75 0 10
2017 National Capital Region 58 14 5 1 1 0 22 91 2 244
2017 Ontario (excluding National Capital Region) 52 13 9 2 1 0 23 84 4 227
2017 Quebec (excluding National Capital Region) 58 10 4 2 3 0 23 89 6 127
2017 British Columbia 49 15 2 0 3 0 30 92 5 70
2017 Alberta 44 0 17 0 0 0 38 72 0 11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 72 17 3 1 1 0 6 95 2 253
2019 Ontario (excluding National Capital Region) 62 16 12 1 2 1 6 84 3 267
2019 Quebec (excluding National Capital Region) 71 14 6 1 2 1 6 90 3 172
2019 British Columbia 55 30 7 5 0 0 3 88 5 94
2019 Alberta 63 19 0 0 9 0 9 90 10 11
2018 National Capital Region 67 13 7 1 3 2 7 89 4 228
2018 Ontario (excluding National Capital Region) 50 23 11 6 3 0 6 78 9 224
2018 Quebec (excluding National Capital Region) 70 11 9 1 1 1 7 88 3 158
2018 British Columbia 48 26 11 4 3 0 8 80 8 71
2018 Alberta 29 25 18 10 9 0 9 60 21 11
2017 National Capital Region 71 11 6 0 0 0 10 92 1 241
2017 Ontario (excluding National Capital Region) 53 23 11 6 1 0 6 81 8 226
2017 Quebec (excluding National Capital Region) 64 19 8 1 3 0 5 88 4 127
2017 British Columbia 53 23 13 3 4 0 3 79 7 68
2017 Alberta 52 37 0 0 0 0 11 100 0 10

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 63 14 7 5 5 0 7 82 10 253
2019 Ontario (excluding National Capital Region) 45 20 14 5 11 1 4 68 17 270
2019 Quebec (excluding National Capital Region) 50 11 16 11 9 1 1 63 21 176
2019 British Columbia 50 15 21 5 8 0 2 66 13 93
2019 Alberta 63 10 0 18 9 0 0 73 27 11
2018 National Capital Region 62 14 9 4 6 2 3 80 11 228
2018 Ontario (excluding National Capital Region) 47 17 11 6 13 0 6 68 21 226
2018 Quebec (excluding National Capital Region) 49 9 16 8 12 1 6 62 22 158
2018 British Columbia 42 22 16 8 6 0 7 68 15 70
2018 Alberta 25 9 29 18 19 0 0 34 37 11
2017 National Capital Region 63 18 6 4 4 0 4 84 9 245
2017 Ontario (excluding National Capital Region) 47 17 11 6 12 1 4 68 20 227
2017 Quebec (excluding National Capital Region) 49 16 10 8 12 0 6 68 21 127
2017 British Columbia 39 32 14 2 10 2 2 74 12 70
2017 Alberta 37 24 29 0 0 0 10 68 0 11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 49 28 14 2 2 0 4 81 4 253
2019 Ontario (excluding National Capital Region) 52 27 9 2 3 1 6 85 6 265
2019 Quebec (excluding National Capital Region) 56 24 15 1 1 1 2 83 2 173
2019 British Columbia 52 31 10 4 1 1 1 85 5 93
2019 Alberta 76 9 6 0 0 0 9 93 0 11
2018 National Capital Region 51 28 14 4 2 0 1 80 6 228
2018 Ontario (excluding National Capital Region) 52 25 10 3 3 1 7 83 6 225
2018 Quebec (excluding National Capital Region) 59 22 10 3 1 1 4 85 4 158
2018 British Columbia 34 39 21 1 4 0 1 73 6 71
2018 Alberta 37 41 22 0 0 0 0 78 0 10
2017 National Capital Region 50 27 11 4 1 0 6 82 6 242
2017 Ontario (excluding National Capital Region) 49 28 12 4 4 0 3 80 8 227
2017 Quebec (excluding National Capital Region) 48 29 10 4 2 1 6 82 7 127
2017 British Columbia 52 25 17 0 4 0 3 79 4 70
2017 Alberta 55 45 0 0 0 0 0 100 0 11

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 14 32 34 14 6 1 0 46 19 254
2019 Ontario (excluding National Capital Region) 13 26 37 14 9 1 0 40 23 272
2019 Quebec (excluding National Capital Region) 15 28 36 14 6 0 0 43 20 176
2019 British Columbia 11 35 38 9 8 0 0 46 17 94
2019 Alberta 28 29 34 10 0 0 0 57 10 11
2018 National Capital Region 18 23 39 15 3 1 0 42 19 229
2018 Ontario (excluding National Capital Region) 14 28 29 19 9 0 0 42 28 227
2018 Quebec (excluding National Capital Region) 12 33 36 15 3 1 0 46 18 160
2018 British Columbia 4 37 38 15 6 0 0 41 21 71
2018 Alberta 0 20 47 24 9 0 0 20 33 11
2017 National Capital Region 15 30 37 13 5 0 1 46 17 245
2017 Ontario (excluding National Capital Region) 11 24 42 14 8 0 0 35 22 225
2017 Quebec (excluding National Capital Region) 12 23 42 17 7 0 0 34 24 128
2017 British Columbia 6 35 38 17 4 0 0 40 22 70
2017 Alberta 8 38 37 8 9 0 0 46 17 11

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 10 20 36 26 8 0 1 34 30 252
2019 Ontario (excluding National Capital Region) 14 23 36 17 9 1 1 26 37 268
2019 Quebec (excluding National Capital Region) 7 21 37 22 12 0 1 34 29 176
2019 British Columbia 8 18 48 24 2 0 0 26 26 94
2019 Alberta 0 26 28 37 9 0 0 46 26 11
2018 National Capital Region 8 21 36 22 12 1 2 34 29 225
2018 Ontario (excluding National Capital Region) 18 20 34 18 9 0 1 27 38 218
2018 Quebec (excluding National Capital Region) 6 15 34 29 15 1 0 45 21 160
2018 British Columbia 4 26 45 19 6 0 0 25 30 70
2018 Alberta 9 34 47 0 10 0 0 10 43 11
2017 National Capital Region 6 18 39 25 10 0 2 36 25 244
2017 Ontario (excluding National Capital Region) 9 23 38 20 8 1 1 28 32 226
2017 Quebec (excluding National Capital Region) 6 22 44 20 5 1 2 26 29 128
2017 British Columbia 7 21 42 21 9 0 0 30 28 70
2017 Alberta 10 17 35 29 10 0 0 38 26 11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 35 39 18 2 1 4 1 77 4 254
2019 Ontario (excluding National Capital Region) 21 40 17 13 6 3 0 63 19 272
2019 Quebec (excluding National Capital Region) 25 39 17 10 4 6 0 68 14 175
2019 British Columbia 36 37 20 6 1 0 0 72 8 94
2019 Alberta 46 26 28 0 0 0 0 72 0 11
2018 National Capital Region 33 39 16 4 4 4 0 75 9 228
2018 Ontario (excluding National Capital Region) 20 35 22 13 7 4 0 56 21 227
2018 Quebec (excluding National Capital Region) 18 38 23 7 6 8 0 60 14 161
2018 British Columbia 33 42 13 10 0 2 0 76 10 71
2018 Alberta 27 37 10 9 18 0 0 63 27 11
2017 National Capital Region 23 36 17 8 5 9 0 66 15 245
2017 Ontario (excluding National Capital Region) 14 41 16 13 12 4 0 58 25 227
2017 Quebec (excluding National Capital Region) 6 28 28 20 5 13 0 39 28 126
2017 British Columbia 30 50 5 12 3 1 0 81 14 70
2017 Alberta 0 56 8 0 26 10 0 62 29 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 24 39 17 13 4 3 0 66 17 255
2019 Ontario (excluding National Capital Region) 16 30 19 18 15 1 0 47 33 272
2019 Quebec (excluding National Capital Region) 20 38 23 10 7 3 0 59 17 176
2019 British Columbia 22 36 21 15 6 0 0 58 21 95
2019 Alberta 56 16 28 0 0 0 0 72 0 11
2018 National Capital Region 32 35 16 12 3 2 0 68 16 228
2018 Ontario (excluding National Capital Region) 14 28 18 19 18 2 0 44 38 227
2018 Quebec (excluding National Capital Region) 20 43 15 12 6 4 0 65 19 161
2018 British Columbia 19 41 19 12 9 1 0 60 21 72
2018 Alberta 10 44 9 10 27 0 0 54 37 11
2017 National Capital Region 26 41 15 11 3 3 0 70 15 244
2017 Ontario (excluding National Capital Region) 17 32 22 16 11 2 0 51 27 226
2017 Quebec (excluding National Capital Region) 8 38 17 23 10 3 0 48 34 128
2017 British Columbia 12 49 11 21 5 1 0 62 27 70
2017 Alberta 0 52 21 9 9 9 0 57 20 10
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 12 88 255
2019 Ontario (excluding National Capital Region) 20 80 273
2019 Quebec (excluding National Capital Region) 15 85 177
2019 British Columbia 13 87 92
2019 Alberta 26 74 11
2017 National Capital Region 20 80 244
2017 Ontario (excluding National Capital Region) 23 77 226
2017 Quebec (excluding National Capital Region) 9 91 128
2017 British Columbia 18 82 70
2014 National Capital Region 17 83 191
2014 Ontario (excluding National Capital Region) 16 84 242
2014 Quebec (excluding National Capital Region) 9 91 144
2014 British Columbia 16 84 81

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 91 9 33
2019 Ontario (excluding National Capital Region) 84 16 52
2019 Quebec (excluding National Capital Region) 68 32 26
2019 British Columbia 100 0 12
2017 National Capital Region 87 13 47
2017 Ontario (excluding National Capital Region) 73 27 52
2017 Quebec (excluding National Capital Region) 81 19 11
2017 British Columbia 87 13 13
2014 National Capital Region 84 16 32
2014 Ontario (excluding National Capital Region) 81 19 38
2014 Quebec (excluding National Capital Region) 77 23 13
2014 British Columbia 74 26 12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 71 19 3 3 3 0 0 90 6 30
2019 Ontario (excluding National Capital Region) 29 51 5 9 3 3 0 83 12 44
2019 Quebec (excluding National Capital Region) 67 26 0 0 0 7 0 100 0 18
2019 British Columbia 65 35 0 0 0 0 0 100 0 12
2017 National Capital Region 75 18 4 0 0 0 3 96 0 41
2017 Ontario (excluding National Capital Region) 53 39 3 3 3 0 0 92 5 38
2017 British Columbia 56 37 7 0 0 0 0 93 0 11
2014 National Capital Region 54 35 4 8 0 0 0 89 8 27
2014 Ontario (excluding National Capital Region) 58 32 0 6 3 0 0 91 9 31
2014 Quebec (excluding National Capital Region) 21 47 9 11 11 0 0 68 23 10
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 20 31 24 11 12 1 0 21 79 255
2019 Ontario (excluding National Capital Region) 17 27 22 13 15 4 1 18 82 272
2019 Quebec (excluding National Capital Region) 18 20 30 14 15 3 1 19 81 176
2019 British Columbia 10 27 34 16 12 1 0 10 90 95
2019 Alberta 32 20 21 0 27 0 0 32 68 10
2018 National Capital Region 29 26 21 9 10 2 2 31 69 230
2018 Ontario (excluding National Capital Region) 28 22 21 13 12 3 1 30 70 226
2018 Quebec (excluding National Capital Region) 21 19 27 11 17 4 1 22 78 161
2018 British Columbia 21 23 13 20 21 2 0 21 79 72
2018 Alberta 29 19 28 6 18 0 0 29 71 11
2017 National Capital Region 29 23 21 11 10 5 1 30 70 245
2017 Ontario (excluding National Capital Region) 19 22 17 11 23 7 1 21 79 227
2017 Quebec (excluding National Capital Region) 16 21 20 17 21 3 1 17 83 128
2017 British Columbia 19 30 23 13 13 2 0 20 80 69
2017 Alberta 27 10 27 18 0 18 0 33 67 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 65 35 200
2019 Ontario (excluding National Capital Region) 72 28 213
2019 Quebec (excluding National Capital Region) 73 27 138
2019 British Columbia 73 27 85

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 41 59 198
2019 Ontario (excluding National Capital Region) 39 61 208
2019 Quebec (excluding National Capital Region) 34 66 137
2019 British Columbia 31 69 85
2018 National Capital Region 33 67 156
2018 Ontario (excluding National Capital Region) 38 62 148
2018 Quebec (excluding National Capital Region) 28 72 119
2018 British Columbia 30 70 54

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 16 21 16 17 17 2 11 43 39 198
2019 Ontario (excluding National Capital Region) 11 21 16 24 19 1 8 35 47 210
2019 Quebec (excluding National Capital Region) 10 21 19 19 24 2 4 34 47 137
2019 British Columbia 19 21 19 21 15 1 3 43 38 83
2018 National Capital Region 15 28 22 13 13 4 5 47 28 156
2018 Ontario (excluding National Capital Region) 10 20 16 18 24 2 10 34 48 151
2018 Quebec (excluding National Capital Region) 7 26 14 18 24 1 10 38 47 119
2018 British Columbia 8 28 15 28 17 0 4 38 47 54
2017 National Capital Region 19 26 15 13 11 5 11 54 28 162
2017 Ontario (excluding National Capital Region) 6 24 9 20 32 2 5 33 57 166
2017 Quebec (excluding National Capital Region) 7 16 16 22 27 2 10 26 55 103
2017 British Columbia 11 26 21 9 21 0 12 42 34 53

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 6 15 17 18 32 3 9 24 56 199
2019 Ontario (excluding National Capital Region) 6 17 16 22 32 2 6 25 58 207
2019 Quebec (excluding National Capital Region) 5 17 17 20 36 1 5 23 59 137
2019 British Columbia 5 19 16 25 30 1 5 25 59 82
2018 National Capital Region 3 14 19 21 34 3 6 19 60 155
2018 Ontario (excluding National Capital Region) 4 10 14 18 45 1 8 16 69 152
2018 Quebec (excluding National Capital Region) 3 18 13 14 43 4 5 23 63 119
2018 British Columbia 4 10 23 11 48 0 4 15 61 55
2017 National Capital Region 5 10 12 15 47 5 6 16 70 162
2017 Ontario (excluding National Capital Region) 1 10 10 12 60 2 5 12 77 166
2017 Quebec (excluding National Capital Region) 1 7 11 14 59 3 6 8 80 103
2017 British Columbia 2 2 18 13 52 2 10 5 75 53

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 35 21 14 12 12 0 6 59 25 253
2019 Ontario (excluding National Capital Region) 40 15 11 10 11 2 12 64 24 268
2019 Quebec (excluding National Capital Region) 34 21 16 8 10 2 9 62 20 174
2019 British Columbia 39 19 15 6 8 2 10 67 16 93
2019 Alberta 57 9 6 9 0 0 19 81 11 11
2018 National Capital Region 37 18 18 12 9 1 5 58 23 229
2018 Ontario (excluding National Capital Region) 39 15 15 6 12 1 13 63 20 225
2018 Quebec (excluding National Capital Region) 39 14 15 11 7 3 11 62 21 161
2018 British Columbia 40 18 18 8 3 1 12 67 12 71
2018 Alberta 72 9 9 10 0 0 0 81 10 11
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