2019 Public Service Employee Survey Results for Canadian Heritage by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	45	2	9	1	88	10	454
2019	First official language - French	51	39	4	5	1	90	6	716
2017	First official language - English	43	42	4	8	3	85	11	488
2017	First official language - French	42	47	4	6	2	88	7	789
2014	First official language - English	31	50	4	11	3	82	14	483
2014	First official language - French	37	49	6	6	1	87	8	879
2011	First official language - English	44	41	4	9	1	85	11	519
2011	First official language - French	48	39	6	6	1	87	7	870
2008	First official language - English	48	41	3	7	2	89	8	551
2008	First official language - French	55	37	2	5	1	92	6	924

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	73	20	3	2	1	0	94	3	451
2019	First official language - French	53	32	6	7	2	0	85	9	714
2017	First official language - English	70	24	3	2	0	1	95	3	488
2017	First official language - French	46	35	9	7	2	0	81	10	789
2014	First official language - English	65	28	2	4	1	0	94	4	484
2014	First official language - French	44	31	8	12	4	0	76	16	878
2011	First official language - English	71	21	3	4	1	0	93	4	518
2011	First official language - French	47	29	8	11	3	1	77	15	870
2008	First official language - English	67	24	2	5	1	1	92	6	551
2008	First official language - French	49	30	8	10	3	0	79	13	922

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	30	6	9	2	83	11	453
2019	First official language - French	52	37	6	4	1	89	5	713
2017	First official language - English	52	35	4	7	2	86	10	488
2017	First official language - French	49	38	7	5	1	86	7	788
2014	First official language - English	46	34	8	8	4	80	12	484
2014	First official language - French	43	42	7	5	2	85	8	879
2011	First official language - English	47	35	6	8	3	83	11	518
2011	First official language - French	47	38	8	5	3	84	8	869

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	43	8	10	3	0	78	14	451
2019	First official language - French	39	40	12	5	2	1	80	7	713
2018	First official language - English	30	46	10	11	3	0	76	14	474
2018	First official language - French	33	45	11	8	2	1	79	9	734
2017	First official language - English	35	43	9	10	2	1	79	12	488
2017	First official language - French	35	44	11	8	2	0	79	10	789
2014	First official language - English	30	43	11	11	4	0	73	16	484
2014	First official language - French	32	41	14	9	3	1	73	12	877
2011	First official language - English	28	42	13	10	4	3	72	15	515
2011	First official language - French	32	38	16	10	3	1	70	14	870
2008	First official language - English	32	40	10	12	4	1	73	16	550
2008	First official language - French	35	42	12	6	2	1	79	9	923

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	34	8	4	2	0	86	6	452
2019	First official language - French	52	37	7	4	1	0	89	5	710
2017	First official language - English	60	31	4	2	2	0	91	5	488
2017	First official language - French	49	41	6	2	1	0	90	3	785
2014	First official language - English	53	33	7	5	1	1	87	7	483
2014	First official language - French	44	43	7	4	1	0	88	5	878

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	32	5	7	3	0	0	86	9	452
2019	First official language - French	52	34	7	4	2	0	1	87	6	712
2018	First official language - English	51	32	7	6	3	0	0	84	9	476
2018	First official language - French	49	34	7	6	2	0	0	85	8	732
2017	First official language - English	51	33	4	7	4	0	0	85	11	488
2017	First official language - French	45	35	9	6	3	0	1	81	10	786
2014	First official language - English	48	35	5	7	4	0	0	83	11	484
2014	First official language - French	41	35	12	7	3	1	2	78	10	879
2011	First official language - English	50	32	8	6	3	0	0	83	9	520
2011	First official language - French	41	36	13	5	3	1	2	79	8	869

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	40	9	6	3	81	9	454
2019	First official language - French	41	42	9	5	2	83	8	715
2018	First official language - English	40	41	8	8	3	81	11	470
2018	First official language - French	38	43	10	6	3	81	9	727
2017	First official language - English	42	41	7	7	4	83	11	487
2017	First official language - French	33	48	10	7	3	81	9	788
2014	First official language - English	32	47	9	8	4	80	11	484
2014	First official language - French	29	46	14	7	4	75	10	879
2011	First official language - English	35	41	11	7	6	76	13	519
2011	First official language - French	34	42	13	8	4	75	12	867
2008	First official language - English	39	38	10	9	4	77	13	544
2008	First official language - French	37	41	12	7	3	78	10	921

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	39	10	11	4	1	76	15	455
2019	First official language - French	38	40	12	7	3	0	79	10	712
2018	First official language - English	36	35	12	11	6	0	72	17	474
2018	First official language - French	36	40	14	7	3	0	76	10	731
2017	First official language - English	39	37	9	9	6	0	76	15	488
2017	First official language - French	33	38	16	9	4	0	71	13	786
2014	First official language - English	35	35	12	11	6	0	71	17	484
2014	First official language - French	28	40	17	10	4	0	69	14	879
2011	First official language - English	33	41	11	9	6	0	74	15	520
2011	First official language - French	29	40	17	10	4	0	69	14	869

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	42	10	9	5	76	14	455
2019	First official language - French	34	47	12	5	2	81	7	707
2018	First official language - English	36	39	8	12	4	75	17	476
2018	First official language - French	32	44	14	7	3	76	10	731
2017	First official language - English	40	39	7	9	5	79	14	487
2017	First official language - French	29	45	14	9	4	74	12	787

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	39	8	4	1	0	87	5	451
2019	First official language - French	45	42	9	2	1	0	87	4	711
2018	First official language - English	51	36	7	4	2	0	88	5	476
2018	First official language - French	43	45	8	2	1	0	88	3	734
2017	First official language - English	51	35	6	5	3	0	86	8	486
2017	First official language - French	38	46	10	4	2	1	84	6	788
2014	First official language - English	43	38	10	6	2	0	82	8	484
2014	First official language - French	36	46	11	5	1	0	82	6	879
2011	First official language - English	39	42	11	5	2	0	82	7	520
2011	First official language - French	36	43	12	7	2	1	79	9	871
2008	First official language - English	48	37	7	5	3	0	84	8	548
2008	First official language - French	43	41	9	5	1	0	84	6	921

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	39	10	8	4	0	78	11	454
2019	First official language - French	38	41	13	6	3	0	79	8	709
2018	First official language - English	42	33	11	9	5	0	75	14	475
2018	First official language - French	37	42	11	6	3	0	79	10	733
2017	First official language - English	42	35	8	8	6	1	78	14	486
2017	First official language - French	32	42	14	7	5	0	74	12	786

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	33	6	4	1	88	5	452
2019	First official language - French	51	37	8	3	1	88	5	713
2018	First official language - English	56	31	7	4	2	87	6	471
2018	First official language - French	45	41	10	3	1	86	4	726
2017	First official language - English	62	28	6	3	2	89	5	484
2017	First official language - French	46	38	11	3	1	85	4	787
2014	First official language - English	61	27	7	3	1	88	4	483
2014	First official language - French	52	36	8	2	1	89	3	879
2011	First official language - English	55	32	9	2	1	88	3	517
2011	First official language - French	50	36	10	3	1	86	4	871

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	38	12	8	4	0	0	76	12	453
2019	First official language - French	33	41	14	8	3	1	0	75	11	710
2018	First official language - English	39	37	8	9	5	0	0	77	15	473
2018	First official language - French	32	43	13	7	4	0	1	75	12	730
2017	First official language - English	44	34	9	9	4	0	0	78	13	484
2017	First official language - French	29	44	12	9	4	0	1	74	13	787
2014	First official language - English	30	42	9	13	4	0	1	73	17	484
2014	First official language - French	24	42	18	12	4	0	1	66	16	879
2011	First official language - English	32	43	10	10	5	0	0	75	15	518
2011	First official language - French	30	40	14	11	5	0	0	71	16	871

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	37	10	9	4	0	78	12	455
2019	First official language - French	41	36	13	6	3	0	78	9	709
2018	First official language - English	47	29	8	10	5	1	77	15	474
2018	First official language - French	37	39	14	7	3	0	76	10	729
2017	First official language - English	47	32	8	7	5	0	79	12	486
2017	First official language - French	37	41	12	7	3	1	78	10	786
2014	First official language - English	34	36	14	9	7	0	70	16	483
2014	First official language - French	28	41	16	10	4	1	70	14	878

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	43	9	7	3	0	0	81	9	449
2019	First official language - French	39	41	12	5	2	0	1	82	6	703
2018	First official language - English	40	36	11	7	5	0	1	76	12	475
2018	First official language - French	33	42	15	7	3	1	0	76	9	731
2017	First official language - English	44	38	7	6	4	0	1	83	10	485
2017	First official language - French	31	46	11	7	3	1	1	78	11	786
2014	First official language - English	38	38	12	8	4	0	0	77	12	483
2014	First official language - French	30	42	18	7	2	0	0	73	9	878
2011	First official language - English	41	38	8	8	3	1	0	80	12	518
2011	First official language - French	32	44	13	8	2	0	1	78	10	869

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	41	6	4	2	88	6	456
2019	First official language - French	45	41	9	4	1	86	5	715
2018	First official language - English	48	36	9	6	2	83	8	473
2018	First official language - French	42	44	9	4	2	86	6	735
2017	First official language - English	53	31	7	7	3	84	9	486
2017	First official language - French	40	41	12	4	2	81	7	785
2014	First official language - English	45	38	9	5	3	83	8	482
2014	First official language - French	35	44	14	5	2	79	7	879
2011	First official language - English	42	42	8	5	4	83	8	520
2011	First official language - French	38	44	9	6	3	82	9	868
2008	First official language - English	47	36	6	7	4	83	11	548
2008	First official language - French	42	41	9	6	2	84	8	923

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	32	17	7	4	0	0	73	11	452
2019	First official language - French	41	34	16	6	3	0	0	75	9	711
2018	First official language - English	46	28	15	6	5	0	0	74	11	475
2018	First official language - French	39	31	17	9	4	0	0	70	13	738
2017	First official language - English	42	35	12	6	6	0	0	77	11	488
2017	First official language - French	36	39	15	6	3	0	0	75	9	789
2014	First official language - English	36	38	15	7	3	0	0	75	10	484
2014	First official language - French	37	39	14	7	3	0	1	76	9	879
2011	First official language - English	33	36	21	8	3	0	0	69	10	519
2011	First official language - French	32	38	16	8	5	0	1	70	14	871
2008	First official language - English	26	37	20	10	6	1	0	64	17	549
2008	First official language - French	25	40	19	10	6	0	0	65	16	921

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	9	20	38	23	9	0	1	32	30	455
2019	First official language - French	9	29	37	17	7	0	1	24	39	716
2018	First official language - English	7	19	41	24	8	0	1	32	26	473
2018	First official language - French	8	30	38	18	4	1	1	22	39	734
2017	First official language - English	8	19	36	22	10	1	3	34	29	485
2017	First official language - French	9	26	38	16	7	1	2	24	36	785
2014	First official language - English	6	21	42	19	10	1	1	29	27	481
2014	First official language - French	8	33	38	12	6	0	3	19	42	877
2011	First official language - English	11	27	37	15	6	1	2	22	39	519
2011	First official language - French	14	33	35	12	3	1	2	16	48	869
2008	First official language - English	6	30	39	16	5	1	1	22	38	550
2008	First official language - French	12	33	34	15	4	1	1	19	46	923

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	6	12	27	35	16	1	2	53	19	454
2019	First official language - French	4	14	30	31	15	4	3	49	19	712
2018	First official language - English	4	15	29	34	16	1	1	51	19	470
2018	First official language - French	5	15	35	27	13	4	2	42	20	732
2017	First official language - English	6	13	25	29	19	4	4	52	20	486
2017	First official language - French	4	12	28	28	18	6	4	51	18	784
2014	First official language - English	6	17	31	28	14	2	2	44	24	481
2014	First official language - French	6	17	31	27	11	4	4	41	25	877
2011	First official language - English	12	20	36	17	10	1	2	29	33	518
2011	First official language - French	11	25	33	16	8	4	3	26	39	866
2008	First official language - English	9	16	33	26	13	1	3	40	26	551
2008	First official language - French	6	19	32	24	12	4	3	38	27	920

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	16	25	32	14	10	1	3	25	42	454
2019	First official language - French	17	29	35	11	7	1	2	18	47	716
2018	First official language - English	15	25	32	19	7	1	1	27	40	471
2018	First official language - French	16	30	31	13	6	3	2	19	48	732
2017	First official language - English	16	24	33	16	7	2	2	24	41	487
2017	First official language - French	17	29	33	12	6	1	3	18	47	785
2014	First official language - English	23	25	31	11	7	1	2	18	49	482
2014	First official language - French	27	31	26	7	5	1	3	12	60	877
2011	First official language - English	21	27	30	12	7	1	2	20	49	520
2011	First official language - French	26	34	26	7	3	2	3	10	63	869
2008	First official language - English	18	28	32	15	6	1	1	21	47	550
2008	First official language - French	18	31	32	9	4	2	3	14	52	923

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	8	16	38	24	12	0	2	37	25	453
2019	First official language - French	9	24	35	22	9	1	1	32	33	713
2018	First official language - English	5	19	37	26	12	0	0	38	25	468
2018	First official language - French	10	24	35	20	8	2	2	29	35	732
2017	First official language - English	9	16	35	23	13	1	3	38	26	485
2017	First official language - French	11	22	35	19	10	1	2	30	34	783
2014	First official language - English	6	19	39	24	11	0	2	35	26	482
2014	First official language - French	8	26	37	19	7	1	2	26	35	876
2011	First official language - English	10	17	37	24	10	1	2	35	28	519
2011	First official language - French	15	27	36	13	5	1	3	18	44	866
2008	First official language - English	5	21	40	24	7	1	1	32	27	551
2008	First official language - French	11	30	35	16	6	1	1	23	41	924

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	15	22	25	20	13	2	3	35	39	454
2019	First official language - French	14	27	28	18	10	1	3	29	42	713
2018	First official language - English	14	21	30	20	12	1	2	33	36	470
2018	First official language - French	16	28	27	17	9	2	2	27	46	731
2017	First official language - English	17	21	26	17	11	4	4	31	41	485
2017	First official language - French	15	28	28	15	8	1	4	24	46	784
2014	First official language - English	19	29	30	13	7	1	2	21	48	483
2014	First official language - French	19	32	26	12	7	1	3	20	53	875
2011	First official language - English	19	25	33	13	6	1	2	20	46	519
2011	First official language - French	19	30	28	13	5	1	4	19	52	869
2008	First official language - English	10	23	35	19	8	2	3	28	35	551
2008	First official language - French	9	21	32	23	9	1	4	34	32	922

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	13	31	27	16	1	2	45	23	453
2019	First official language - French	7	22	28	25	14	2	2	41	30	713
2018	First official language - English	6	16	26	30	17	2	3	50	23	472
2018	First official language - French	9	26	30	21	9	3	2	32	36	731
2017	First official language - English	8	15	25	24	19	3	5	47	26	485
2017	First official language - French	8	23	27	22	12	4	4	37	33	782
2014	First official language - English	7	17	33	26	12	2	4	40	25	483
2014	First official language - French	8	22	28	24	11	2	4	38	32	876
2011	First official language - English	10	20	34	20	10	2	3	32	32	519
2011	First official language - French	13	25	30	18	6	2	5	26	41	869
2008	First official language - English	13	22	33	17	9	2	3	28	37	548
2008	First official language - French	14	27	30	16	6	3	4	24	44	924

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	13	27	34	15	7	1	2	23	42	454
2019	First official language - French	12	25	38	15	8	1	2	24	38	711
2018	First official language - English	12	22	38	17	9	2	1	26	35	474
2018	First official language - French	14	25	34	14	8	4	1	23	41	734
2017	First official language - English	16	24	31	14	9	3	3	25	42	485
2017	First official language - French	13	26	31	15	8	3	3	25	42	785
2014	First official language - English	21	23	32	14	7	1	2	22	45	482
2014	First official language - French	13	28	36	12	6	2	3	19	43	877

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	19	37	22	11	0	1	33	29	455
2019	First official language - French	7	19	35	24	12	1	2	37	27	715

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	83	11	4	2	0	1	94	2	456
2019	First official language - French	66	23	4	4	1	1	90	6	713
2017	First official language - English	76	17	2	2	1	1	95	3	487
2017	First official language - French	65	26	4	3	1	1	92	3	787
2014	First official language - English	81	14	1	2	1	0	96	3	483
2014	First official language - French	64	26	4	3	1	0	91	5	879
2011	First official language - English	77	17	3	1	1	1	95	2	520
2011	First official language - French	68	22	4	3	2	0	91	5	870
2008	First official language - English	76	16	3	2	2	1	94	3	552
2008	First official language - French	69	19	4	5	2	1	88	7	922

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	28	11	8	5	5	5	74	14	454
2019	First official language - French	32	33	14	7	4	5	5	72	12	714
2018	First official language - English	33	29	12	9	6	7	4	71	16	475
2018	First official language - French	24	40	14	8	5	6	3	71	14	735
2017	First official language - English	37	29	8	7	8	6	5	74	17	487
2017	First official language - French	27	33	16	7	5	6	6	68	14	784
2014	First official language - English	41	29	9	7	6	4	3	76	14	483
2014	First official language - French	26	34	16	10	5	4	5	66	16	879

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	25	8	8	4	1	80	12	455
2019	First official language - French	53	33	5	6	2	0	87	8	709
2018	First official language - English	53	28	5	9	5	0	81	14	475
2018	First official language - French	50	36	6	4	3	0	87	7	735
2017	First official language - English	56	23	7	7	6	1	79	14	487
2017	First official language - French	51	33	7	6	3	0	84	9	785
2014	First official language - English	53	27	8	6	5	1	81	11	483
2014	First official language - French	47	33	11	5	2	1	81	8	877

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	65	22	5	7	1	87	8	454
2019	First official language - French	56	33	6	5	1	89	6	711
2018	First official language - English	61	27	6	4	2	88	6	470
2018	First official language - French	54	36	6	4	1	90	4	736
2017	First official language - English	56	29	4	7	4	85	10	487
2017	First official language - French	48	39	8	3	2	87	5	784
2014	First official language - English	58	28	6	5	2	86	8	484
2014	First official language - French	43	43	9	3	1	86	5	879

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	32	5	4	2	1	89	6	456
2019	First official language - French	50	36	9	3	1	0	86	4	712
2018	First official language - English	56	31	5	6	1	1	88	7	472
2018	First official language - French	43	45	8	3	1	1	89	4	735

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	26	9	5	3	1	1	83	8	455
2019	First official language - French	51	29	10	3	1	1	4	85	5	715

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	30	10	9	3	1	1	78	12	454
2019	First official language - French	45	35	10	7	1	1	1	81	8	714
2018	First official language - English	48	29	9	9	4	0	1	78	13	473
2018	First official language - French	42	36	12	5	4	1	1	79	9	735
2017	First official language - English	48	34	7	6	4	0	1	83	10	487
2017	First official language - French	40	38	11	8	2	1	0	79	10	788
2014	First official language - English	47	33	11	5	3	0	1	81	8	484
2014	First official language - French	38	39	12	7	3	0	1	78	10	878
2011	First official language - English	44	35	7	7	5	1	0	80	13	519
2011	First official language - French	37	36	14	8	3	1	1	75	11	868
2008	First official language - English	36	33	11	11	8	0	1	70	19	551
2008	First official language - French	37	35	13	9	5	1	1	73	14	923

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	26	9	7	2	1	1	82	9	454
2019	First official language - French	54	29	8	5	2	1	1	84	7	712
2018	First official language - English	56	28	7	3	3	2	1	86	6	474
2018	First official language - French	50	32	9	4	2	3	1	84	7	733
2017	First official language - English	59	25	7	4	3	2	1	86	7	486
2017	First official language - French	47	36	10	4	1	2	0	84	6	787
2014	First official language - English	58	26	9	3	2	1	1	86	5	484
2014	First official language - French	41	36	14	3	2	2	1	80	5	879
2011	First official language - English	52	27	8	6	4	3	0	82	10	520
2011	First official language - French	42	34	13	5	3	3	0	79	8	870
2008	First official language - English	47	27	8	8	6	2	1	77	14	551
2008	First official language - French	43	34	11	5	4	3	0	80	9	922

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	30	7	7	3	1	1	84	10	454
2019	First official language - French	49	34	9	5	2	0	0	84	7	715
2018	First official language - English	52	31	6	5	4	1	1	85	9	468
2018	First official language - French	46	36	8	6	3	0	0	82	9	734
2017	First official language - English	53	31	6	6	4	0	0	85	10	488
2017	First official language - French	44	40	9	4	2	1	0	85	6	788
2014	First official language - English	54	30	9	4	2	0	1	84	7	483
2014	First official language - French	43	36	12	5	2	1	0	80	8	879
2011	First official language - English	46	33	8	8	4	1	0	80	12	519
2011	First official language - French	40	38	13	6	3	0	0	78	9	869
2008	First official language - English	45	30	8	9	6	1	1	76	16	551
2008	First official language - French	42	34	13	7	4	0	0	77	11	923

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	90	6	2	0	0	1	97	1	452
2019	First official language - French	83	14	1	1	1	0	97	2	712
2017	First official language - English	87	9	1	1	1	1	97	2	487
2017	First official language - French	79	18	2	1	1	0	97	1	786
2014	First official language - English	88	8	2	1	1	1	97	2	484
2014	First official language - French	76	19	2	1	1	1	96	2	879
2011	First official language - English	87	9	2	1	1	1	97	1	520
2011	First official language - French	79	16	3	2	1	0	95	3	871
2008	First official language - English	87	9	1	1	1	2	97	2	550
2008	First official language - French	82	11	2	2	2	0	94	4	922

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	73	16	4	3	2	1	1	91	5	455
2019	First official language - French	61	22	5	5	3	1	3	87	8	713
2017	First official language - English	62	19	5	5	3	4	3	86	9	487
2017	First official language - French	49	29	8	5	3	2	4	82	9	787
2014	First official language - English	59	18	8	3	3	3	5	85	7	484
2014	First official language - French	41	30	8	7	4	3	8	78	12	878
2011	First official language - English	51	23	8	7	4	4	4	80	11	518
2011	First official language - French	38	32	8	7	4	5	6	79	12	871

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	71	18	5	3	2	1	90	5	455
2019	First official language - French	65	22	8	2	2	1	87	4	716
2018	First official language - English	67	19	6	3	3	1	88	7	471
2018	First official language - French	60	28	7	2	3	1	88	5	736
2017	First official language - English	67	18	7	3	4	1	86	8	487
2017	First official language - French	56	28	9	3	3	1	85	6	788

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	27	7	7	4	0	0	83	11	456
2019	First official language - French	56	29	9	5	1	0	0	85	7	711
2018	First official language - English	58	22	7	7	5	0	1	81	12	475
2018	First official language - French	50	31	10	5	3	0	0	81	8	734
2017	First official language - English	62	20	7	5	5	0	0	83	10	488
2017	First official language - French	53	30	10	5	3	0	0	83	8	788
2014	First official language - English	58	28	5	5	2	1	0	87	7	484
2014	First official language - French	45	34	13	5	3	1	0	79	8	878

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	55	6	11	1	2	1	82	12	132
2019	First official language - French	24	51	14	9	0	0	2	77	9	228

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	32	12	7	3	7	0	77	10	452
2019	First official language - French	30	44	13	5	2	7	0	79	7	708
2018	First official language - English	43	31	11	7	2	7	0	79	9	477
2018	First official language - French	30	42	14	4	3	6	0	77	8	732
2017	First official language - English	39	31	13	6	5	6	0	75	11	487
2017	First official language - French	25	43	15	6	4	8	0	74	10	787
2014	First official language - English	33	33	16	7	3	6	1	71	11	484
2014	First official language - French	21	41	19	8	3	8	0	67	11	878
2011	First official language - English	30	32	17	8	6	7	0	67	15	518
2011	First official language - French	21	33	22	10	4	9	0	60	15	871

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	35	16	8	5	2	0	71	12	451
2019	First official language - French	26	45	17	7	2	2	0	73	10	706
2018	First official language - English	38	37	12	7	4	2	0	76	11	475
2018	First official language - French	26	43	18	7	3	2	0	71	10	734
2017	First official language - English	33	35	12	10	7	3	0	70	17	487
2017	First official language - French	23	41	20	7	4	3	0	67	12	788
2014	First official language - English	30	34	18	9	6	3	1	66	15	484
2014	First official language - French	19	40	23	11	3	3	0	62	15	878
2011	First official language - English	25	33	17	15	8	3	0	59	24	517
2011	First official language - French	14	34	28	13	8	3	0	49	22	871
2008	First official language - English	29	33	15	10	10	3	0	64	20	549
2008	First official language - French	23	42	20	9	4	3	0	67	13	923

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	33	20	9	6	6	0	63	16	448
2019	First official language - French	19	42	19	9	3	7	0	66	13	706
2018	First official language - English	25	40	14	12	4	5	0	68	17	477
2018	First official language - French	18	40	24	7	3	7	1	64	11	729
2017	First official language - English	22	36	17	14	6	5	0	62	21	487
2017	First official language - French	15	40	24	9	4	8	0	61	14	787
2014	First official language - English	20	33	18	15	7	6	0	57	24	484
2014	First official language - French	14	37	27	11	4	7	0	55	16	879
2011	First official language - English	12	35	19	20	8	5	0	50	30	519
2011	First official language - French	9	33	30	15	5	7	0	46	21	870
2008	First official language - English	14	37	17	19	8	6	0	54	28	548
2008	First official language - French	14	40	27	10	3	7	0	58	14	922

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	23	37	16	15	6	3	62	22	450
2019	First official language - French	20	42	19	12	4	3	64	16	711
2018	First official language - English	23	39	12	17	6	3	64	24	476
2018	First official language - French	19	43	18	12	4	3	65	17	734
2017	First official language - English	21	41	14	13	9	4	63	22	487
2017	First official language - French	22	42	19	11	4	3	65	15	787
2014	First official language - English	22	36	14	16	8	3	61	25	484
2014	First official language - French	18	42	21	11	5	3	62	16	876
2011	First official language - English	18	35	15	22	9	2	53	31	519
2011	First official language - French	14	41	20	16	6	3	57	22	870
2008	First official language - English	19	37	13	17	13	1	56	31	550
2008	First official language - French	18	41	21	14	3	2	60	18	922

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	69	20	7	1	1	3	0	92	1	454
2019	First official language - French	64	27	6	1	1	2	0	92	2	715

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	46	14	6	2	1	77	9	455
2019	First official language - French	29	48	14	6	1	1	79	6	714
2018	First official language - English	33	48	11	7	1	1	81	8	475
2018	First official language - French	29	50	13	6	1	1	79	7	735
2017	First official language - English	36	40	11	8	4	1	76	12	486
2017	First official language - French	28	49	14	7	1	2	77	9	787
2014	First official language - English	34	38	13	10	2	2	74	13	484
2014	First official language - French	27	48	17	4	1	2	76	6	879
2011	First official language - English	24	41	16	13	5	1	65	19	520
2011	First official language - French	20	46	19	9	3	2	68	12	867

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	41	18	15	7	3	0	60	22	451
2019	First official language - French	18	41	22	13	3	4	0	61	17	708

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	34	10	5	3	2	1	81	9	455
2019	First official language - French	42	39	10	5	2	1	1	82	8	714
2018	First official language - English	47	33	7	7	3	2	1	82	10	475
2018	First official language - French	45	40	7	4	3	1	0	87	7	734
2017	First official language - English	49	30	8	6	2	3	1	82	9	486
2017	First official language - French	42	40	8	5	2	2	0	84	8	788
2014	First official language - English	51	34	6	3	3	3	1	88	6	484
2014	First official language - French	43	41	7	4	2	2	1	86	7	879
2011	First official language - English	50	30	7	6	3	2	1	83	9	518
2011	First official language - French	45	37	9	4	3	3	1	84	7	869
2008	First official language - English	51	27	8	7	4	3	1	80	11	551
2008	First official language - French	43	39	8	5	2	2	1	84	7	922

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	32	13	4	2	1	81	6	451
2019	First official language - French	44	39	12	3	1	1	84	4	712
2018	First official language - English	46	37	12	3	2	1	84	4	469
2018	First official language - French	43	42	10	3	1	1	85	4	730

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	24	17	12	10	12	4	53	26	453
2019	First official language - French	20	25	21	12	7	11	4	53	23	712
2018	First official language - English	20	23	19	14	10	11	3	50	28	476
2018	First official language - French	20	27	19	11	8	12	2	55	22	732
2017	First official language - English	20	23	16	15	11	12	3	50	31	485
2017	First official language - French	15	21	22	11	10	15	6	45	27	786
2014	First official language - English	20	19	18	15	10	13	4	47	30	484
2014	First official language - French	12	24	22	13	11	14	4	45	29	878
2011	First official language - English	17	19	20	14	11	13	4	44	31	518
2011	First official language - French	12	21	20	13	10	18	6	43	30	871

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	35	13	18	8	4	1	60	26	453
2019	First official language - French	28	37	18	10	5	2	0	67	14	709
2018	First official language - English	24	35	16	16	6	2	0	60	23	475
2018	First official language - French	24	42	19	8	4	2	0	68	12	734
2017	First official language - English	28	33	12	13	7	6	1	65	22	488
2017	First official language - French	29	42	15	7	2	4	0	75	9	785
2014	First official language - English	25	34	16	15	7	2	1	61	22	484
2014	First official language - French	23	42	19	9	4	2	1	67	14	877
2011	First official language - English	20	34	17	17	9	3	0	55	27	515
2011	First official language - French	23	39	19	10	5	2	1	65	16	870
2008	First official language - English	24	36	16	14	7	4	0	63	21	548
2008	First official language - French	27	42	17	8	3	2	0	71	12	923

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	19	28	14	19	15	3	2	50	36	453
2019	First official language - French	23	32	18	12	10	2	2	58	23	714
2018	First official language - English	20	27	15	20	13	2	2	50	35	475
2018	First official language - French	25	32	18	13	8	3	2	59	22	735
2017	First official language - English	20	24	12	20	14	5	4	49	37	486
2017	First official language - French	20	33	17	14	9	4	3	57	25	787
2014	First official language - English	17	23	15	23	16	2	2	42	41	484
2014	First official language - French	14	30	19	18	12	4	3	47	33	879
2011	First official language - English	12	25	17	20	22	3	1	39	44	516
2011	First official language - French	16	30	21	17	11	2	3	48	29	870
2008	First official language - English	18	31	10	20	17	2	1	51	39	551
2008	First official language - French	20	38	14	14	9	3	3	61	24	922

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	22	12	4	3	0	3	81	7	453
2019	First official language - French	53	24	12	4	2	1	3	81	7	714

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	14	8	5	6	2	9	80	12	455
2019	First official language - French	71	6	4	2	1	1	15	91	4	712

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	26	13	3	2	1	3	81	6	454
2019	First official language - French	56	19	13	3	3	1	4	79	7	714

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	21	15	6	5	4	5	71	12	452
2019	First official language - French	51	18	14	5	4	2	6	75	10	710

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	12	9	9	8	2	9	70	20	452
2019	First official language - French	59	12	7	5	5	2	10	80	12	707

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	76	8	4	4	2	2	4	89	7	451
2019	First official language - French	68	14	7	2	2	1	5	88	4	713

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	76	9	4	2	2	4	4	92	4	452
2019	First official language - French	78	7	3	2	2	3	5	93	4	714

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	83	4	2	1	2	1	8	95	3	451
2019	First official language - French	80	6	1	1	1	1	11	97	2	707

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	23	50	15	9	2	2	74	11	455
2019	First official language - French	24	45	17	6	2	5	73	8	711
2018	First official language - English	29	39	16	9	4	3	70	13	474
2018	First official language - French	26	44	20	5	2	3	73	7	735
2017	First official language - English	30	41	14	9	4	3	73	13	484
2017	First official language - French	22	42	22	5	3	5	68	8	785

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	40	10	6	2	1	82	8	453
2019	First official language - French	45	40	9	4	1	1	87	5	708
2018	First official language - English	46	37	9	6	1	2	84	7	475
2018	First official language - French	46	41	6	3	1	2	89	5	729
2017	First official language - English	48	37	6	6	3	1	85	8	485
2017	First official language - French	40	46	9	2	1	2	88	3	788
2014	First official language - English	49	34	9	3	2	2	85	6	484
2014	First official language - French	38	43	12	3	1	3	84	4	879
2011	First official language - English	38	38	9	8	4	2	78	13	518
2011	First official language - French	32	44	14	3	2	4	79	6	871

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	33	11	4	2	1	84	6	451
2019	First official language - French	49	38	8	2	0	3	90	2	714
2018	First official language - English	47	35	9	6	1	3	84	7	471
2018	First official language - French	45	41	8	3	1	3	88	4	731
2017	First official language - English	46	30	12	4	2	5	80	7	488
2017	First official language - French	40	41	9	3	1	5	86	4	784
2014	First official language - English	48	30	11	4	2	6	82	5	482
2014	First official language - French	39	42	13	1	1	4	84	2	879

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	59	30	6	3	1	0	89	4	453
2019	First official language - French	57	35	5	2	1	0	92	2	713
2018	First official language - English	58	31	6	3	1	0	90	4	475
2018	First official language - French	55	36	6	1	1	0	91	3	729
2017	First official language - English	57	32	6	3	3	0	88	6	488
2017	First official language - French	49	41	6	2	1	0	91	3	788
2014	First official language - English	56	31	8	3	2	0	87	5	484
2014	First official language - French	44	46	8	1	0	0	90	2	875
2011	First official language - English	47	34	10	5	2	0	82	8	518
2011	First official language - French	36	47	12	2	2	1	84	4	869
2008	First official language - English	46	35	9	6	4	1	81	10	551
2008	First official language - French	41	45	9	4	1	0	86	5	921

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	29	11	2	2	0	85	4	453
2019	First official language - French	58	31	8	2	1	1	89	3	711
2018	First official language - English	55	30	9	3	2	1	85	5	471
2018	First official language - French	56	30	9	3	1	0	87	4	731
2017	First official language - English	53	30	8	5	4	1	83	9	486
2017	First official language - French	50	34	11	2	2	1	84	4	782
2014	First official language - English	44	33	14	7	2	1	77	9	484
2014	First official language - French	37	44	14	3	1	1	82	4	879
2011	First official language - English	33	35	17	10	4	1	69	14	517
2011	First official language - French	30	41	18	7	3	1	72	10	869

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	33	10	5	3	0	83	7	450
2019	First official language - French	55	33	8	3	1	1	88	4	707
2018	First official language - English	49	35	9	5	2	0	85	7	473
2018	First official language - French	51	35	9	3	1	0	87	5	731
2017	First official language - English	51	32	7	6	3	0	84	9	488
2017	First official language - French	45	39	11	3	1	0	84	5	787
2014	First official language - English	42	36	13	6	3	0	79	9	483
2014	First official language - French	36	46	12	4	1	0	83	5	878
2011	First official language - English	31	39	15	9	4	0	71	14	518
2011	First official language - French	27	46	17	8	2	0	73	10	871
2008	First official language - English	40	34	11	10	4	0	75	14	552
2008	First official language - French	42	41	11	5	2	1	83	6	922

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	22	15	9	5	2	1	70	15	456
2019	First official language - French	55	25	9	6	2	3	0	83	8	713
2018	First official language - English	47	24	15	8	5	1	1	72	13	474
2018	First official language - French	52	25	13	5	2	2	0	80	8	732
2017	First official language - English	39	25	16	10	6	3	0	66	17	485
2017	First official language - French	45	28	13	5	3	6	0	77	9	783
2014	First official language - English	41	23	18	10	4	4	1	67	15	483
2014	First official language - French	38	32	16	7	4	4	1	73	11	879
2011	First official language - English	35	25	15	12	8	4	1	64	21	517
2011	First official language - French	33	30	17	10	5	4	1	66	16	870
2008	First official language - English	32	26	15	14	7	5	1	62	22	552
2008	First official language - French	41	27	16	8	4	5	0	71	12	920

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	First official language - English	38	27	35	456
2019	First official language - French	34	37	30	715
2018	First official language - English	37	32	31	476
2018	First official language - French	32	41	27	736
2017	First official language - English	39	27	35	488
2017	First official language - French	30	42	28	787
2014	First official language - English	33	31	36	483
2014	First official language - French	34	35	31	878
2011	First official language - English	37	29	33	519
2011	First official language - French	40	35	25	868

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	First official language - English	13	27	36	3	14	7	172
2019	First official language - French	16	39	26	4	10	5	238
2018	First official language - English	13	28	32	6	16	5	172
2018	First official language - French	15	42	25	3	5	10	235
2017	First official language - English	10	22	29	5	23	11	186
2017	First official language - French	11	34	32	5	8	9	242
2014	First official language - English	13	27	32	11	9999	16	159
2014	First official language - French	13	40	35	4	9999	9	299
2011	First official language - English	13	26	45	6	9999	10	190
2011	First official language - French	19	33	36	5	9999	7	345

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	43	9	8	3	0	3	79	11	451
2019	First official language - French	31	46	9	8	2	1	4	80	10	710

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	59	22	7	1	1	6	4	89	3	451
2019	First official language - French	53	29	7	2	0	5	4	90	3	707

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	12	88	455
2019	First official language - French	10	90	714
2018	First official language - English	10	90	475
2018	First official language - French	9	91	736

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	46	54	55
2019	First official language - French	54	46	74
2018	First official language - English	51	49	50
2018	First official language - French	45	55	68

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	59	41	55
2019	First official language - French	59	41	74
2018	First official language - English	63	37	50
2018	First official language - French	72	28	68

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	First official language - English	100	55
2019	First official language - French	100	74
2018	First official language - English	100	50
2018	First official language - French	100	68

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	36	64	53
2019	First official language - French	39	61	74
2018	First official language - English	44	56	50
2018	First official language - French	23	77	68

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	34	66	53
2019	First official language - French	40	60	74
2018	First official language - English	33	67	50
2018	First official language - French	45	55	68

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	40	60	53
2019	First official language - French	38	62	74
2018	First official language - English	42	58	50
2018	First official language - French	46	54	68

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	42	58	53
2019	First official language - French	40	60	74
2018	First official language - English	32	68	50
2018	First official language - French	38	62	68

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	22	78	53
2019	First official language - French	24	76	74
2018	First official language - English	32	68	50
2018	First official language - French	21	79	68

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	51	49	53
2019	First official language - French	60	40	74
2018	First official language - English	63	37	50
2018	First official language - French	64	36	68

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	26	74	53
2019	First official language - French	37	63	74
2018	First official language - English	26	74	50
2018	First official language - French	29	71	68

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	53
2019	First official language - French	0	100	74

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	38	62	53
2019	First official language - French	44	56	74
2018	First official language - English	40	60	50
2018	First official language - French	39	61	68

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	28	72	53
2019	First official language - French	27	73	74
2018	First official language - English	15	85	50
2018	First official language - French	18	82	68

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	53
2019	First official language - French	14	86	74

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	55	45	52
2019	First official language - French	58	42	74
2018	First official language - English	52	48	50
2018	First official language - French	53	47	68

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	30	70	52
2019	First official language - French	27	73	74
2018	First official language - English	33	67	50
2018	First official language - French	31	69	68

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	13	87	52
2019	First official language - French	9	91	74

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	52
2019	First official language - French	16	84	74
2018	First official language - English	16	84	50
2018	First official language - French	10	90	68

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	16	84	52
2019	First official language - French	14	86	74
2018	First official language - English	16	84	50
2018	First official language - French	15	85	68

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	16	84	52
2019	First official language - French	21	79	74

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	34	66	52
2019	First official language - French	16	84	74
2018	First official language - English	30	70	50
2018	First official language - French	19	81	68

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	13	87	451
2019	First official language - French	12	88	714

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	15	18	10	4	30	7	51	21	455
2019	First official language - French	18	18	18	4	4	30	9	58	13	713
2018	First official language - English	14	12	20	6	4	35	7	46	19	474
2018	First official language - French	17	17	17	5	3	35	6	58	13	731
2017	First official language - English	14	15	14	6	6	35	10	52	22	485
2017	First official language - French	13	18	17	5	3	35	9	55	14	789
2014	First official language - English	20	13	15	5	5	34	8	57	18	483
2014	First official language - French	11	18	19	5	4	34	10	51	16	877

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	30	14	6	2	6	1	76	9	455
2019	First official language - French	36	37	14	3	2	7	0	79	6	714
2018	First official language - English	34	29	18	5	2	11	2	72	7	476
2018	First official language - French	33	40	12	4	1	10	1	81	6	731
2017	First official language - English	32	32	14	6	4	11	2	73	12	484
2017	First official language - French	28	35	17	3	2	13	1	73	7	788
2014	First official language - English	34	25	19	4	3	14	1	70	8	483
2014	First official language - French	24	34	18	4	2	16	2	71	7	877
2011	First official language - English	35	31	15	7	4	8	0	72	12	520
2011	First official language - French	27	39	16	5	2	11	0	74	8	868

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	454
2019	First official language - French	5	95	714
2018	First official language - English	5	95	471
2018	First official language - French	5	95	733

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	34	66	37
2019	First official language - French	46	54	38
2018	First official language - English	20	80	25
2018	First official language - French	43	57	40

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	75	25	37
2019	First official language - French	71	29	38

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	First official language - English	100	37
2019	First official language - French	100	38
2018	First official language - English	100	25
2018	First official language - French	100	40

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	37
2019	First official language - French	0	100	38

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	31	69	37
2019	First official language - French	24	76	34
2018	First official language - English	20	80	25
2018	First official language - French	25	75	39

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	37
2019	First official language - French	15	85	34

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	45	55	37
2019	First official language - French	28	72	34
2018	First official language - English	45	55	25
2018	First official language - French	33	67	39

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	22	78	37
2019	First official language - French	18	82	34

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	37
2019	First official language - French	0	100	34

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	20	80	37
2019	First official language - French	14	86	34

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	First official language - English	100	37
2019	First official language - French	100	34
2018	First official language - English	100	25
2018	First official language - French	100	39

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	27	73	37
2019	First official language - French	42	58	34
2018	First official language - English	31	69	25
2018	First official language - French	37	63	40

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	58	42	37
2019	First official language - French	43	57	34
2018	First official language - English	48	52	25
2018	First official language - French	37	63	40

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	454
2019	First official language - French	5	95	711

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	12	20	5	3	37	7	52	13	454
2019	First official language - French	19	18	17	1	3	32	9	64	6	713
2018	First official language - English	17	12	19	4	2	41	6	54	11	468
2018	First official language - French	17	18	15	3	1	39	7	64	8	733
2017	First official language - English	18	12	15	3	3	41	8	58	11	487
2017	First official language - French	13	21	17	2	2	38	9	62	6	788
2014	First official language - English	19	9	20	2	2	41	7	55	7	483
2014	First official language - French	11	16	19	2	1	41	10	56	5	879

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	27	14	4	2	9	1	78	7	454
2019	First official language - French	38	35	13	2	2	9	1	81	4	714
2018	First official language - English	36	28	16	3	1	13	2	76	5	472
2018	First official language - French	32	37	14	3	1	12	1	80	4	732
2017	First official language - English	37	30	12	3	2	15	2	80	5	487
2017	First official language - French	27	39	14	1	2	15	2	79	4	785
2014	First official language - English	37	24	17	2	1	17	1	75	4	484
2014	First official language - French	23	37	15	2	1	19	3	78	3	878
2011	First official language - English	40	32	11	4	2	11	0	81	7	519
2011	First official language - French	30	40	13	3	1	13	1	81	4	871

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	23	31	24	9	12	1	55	21	454
2019	First official language - French	22	29	22	11	14	1	52	26	716
2018	First official language - English	19	28	23	14	14	2	48	29	475
2018	First official language - French	21	23	24	15	14	2	45	30	735
2017	First official language - English	20	25	21	14	20	0	46	34	488
2017	First official language - French	20	17	22	17	20	3	38	39	785

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	19	34	25	11	11	0	53	22	454
2019	First official language - French	18	28	29	16	8	0	46	25	715
2018	First official language - English	17	28	30	14	10	0	46	25	474
2018	First official language - French	15	24	32	19	10	0	38	29	733
2017	First official language - English	19	28	27	13	13	0	47	26	488
2017	First official language - French	14	26	30	18	11	1	40	29	788

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	33	24	10	7	0	58	17	450
2019	First official language - French	22	30	26	13	8	1	53	21	709
2018	First official language - English	21	33	25	12	7	1	55	19	475
2018	First official language - French	17	29	26	18	9	1	46	27	733
2017	First official language - English	27	28	22	12	9	1	56	21	488
2017	First official language - French	17	27	26	19	10	2	44	30	784

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	23	26	25	13	13	0	0	49	26	450
2019	First official language - French	22	26	26	14	10	0	1	49	25	712
2018	First official language - English	20	29	24	15	10	1	1	50	26	474
2018	First official language - French	18	25	25	18	12	1	1	44	30	733
2017	First official language - English	22	27	24	13	12	1	2	50	26	488
2017	First official language - French	18	22	26	19	13	0	2	41	33	788

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	25	12	7	4	0	2	77	11	452
2019	First official language - French	48	25	12	6	4	0	5	76	11	714
2018	First official language - English	46	27	13	7	5	0	2	75	12	472
2018	First official language - French	40	26	15	8	5	0	6	70	14	729
2017	First official language - English	44	24	13	6	6	1	6	73	12	487
2017	First official language - French	36	24	17	7	5	0	10	68	13	787

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	31	19	10	7	0	64	17	453
2019	First official language - French	35	31	19	7	7	1	67	14	711
2018	First official language - English	28	31	20	11	9	1	59	20	475
2018	First official language - French	30	26	23	10	10	1	57	20	730
2017	First official language - English	25	29	26	9	10	1	55	19	486
2017	First official language - French	30	28	20	14	6	1	59	20	787

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	36	22	11	4	1	0	63	15	456
2019	First official language - French	32	36	20	7	4	0	1	69	11	713
2018	First official language - English	27	35	22	10	5	0	1	63	15	474
2018	First official language - French	26	34	23	11	3	1	1	62	14	734
2017	First official language - English	31	28	21	12	7	0	2	61	19	487
2017	First official language - French	28	33	21	11	4	1	2	63	15	785

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	36	24	14	3	0	0	58	18	456
2019	First official language - French	26	36	22	11	5	0	1	62	16	711
2018	First official language - English	19	40	24	10	6	0	1	60	16	475
2018	First official language - French	22	32	30	11	4	1	1	55	15	733
2017	First official language - English	24	35	19	12	9	1	1	60	21	486
2017	First official language - French	23	30	25	14	6	1	2	55	20	784

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	33	22	12	6	0	60	18	456
2019	First official language - French	32	32	20	8	6	1	65	14	712
2018	First official language - English	26	33	19	13	7	1	60	20	472
2018	First official language - French	25	32	25	12	4	1	58	16	734
2017	First official language - English	30	28	20	12	8	2	59	21	487
2017	First official language - French	26	30	23	14	6	2	57	20	786

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	27	15	7	4	0	1	74	12	456
2019	First official language - French	50	25	13	6	5	0	1	76	11	709

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	32	21	9	4	1	66	13	452
2019	First official language - French	35	33	19	8	3	1	69	12	708
2018	First official language - English	31	34	22	9	4	1	65	13	469
2018	First official language - French	29	31	22	11	5	2	61	16	730
2017	First official language - English	32	33	18	7	8	1	66	15	484
2017	First official language - French	31	31	22	9	4	2	63	14	786

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	58	24	9	5	3	1	83	8	453
2019	First official language - French	62	22	9	4	1	2	86	5	709
2018	First official language - English	53	27	12	4	3	2	82	6	476
2018	First official language - French	53	26	12	4	2	2	81	6	730
2017	First official language - English	56	25	10	5	2	2	83	7	487
2017	First official language - French	58	23	12	3	2	2	83	5	787

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	84	6	4	1	2	0	3	93	3	454
2019	First official language - French	74	11	3	1	1	1	9	94	2	710
2018	First official language - English	77	12	3	1	1	0	6	95	2	474
2018	First official language - French	70	14	6	1	1	0	7	91	2	732

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	76	10	7	3	3	0	2	88	5	452
2019	First official language - French	74	11	6	2	3	1	2	88	6	705
2018	First official language - English	76	11	5	2	2	2	3	90	5	472
2018	First official language - French	74	11	5	3	3	1	4	89	6	732
2017	First official language - English	79	8	5	3	3	0	2	89	6	487
2017	First official language - French	73	11	5	2	3	1	5	90	5	786

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	28	9	4	1	1	86	5	452
2019	First official language - French	59	24	9	3	3	2	85	5	707
2018	First official language - English	60	27	8	3	1	1	88	4	472
2018	First official language - French	59	23	10	4	2	2	84	6	734
2017	First official language - English	58	29	8	1	2	2	88	4	487
2017	First official language - French	59	22	10	4	1	4	85	5	788

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	58	23	8	6	4	1	82	10	449
2019	First official language - French	68	14	8	4	4	2	84	8	705
2018	First official language - English	56	21	12	5	5	0	78	11	474
2018	First official language - French	62	16	9	8	3	2	80	11	731
2017	First official language - English	59	21	7	5	6	2	81	11	485
2017	First official language - French	62	16	10	5	3	4	81	8	785

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	14	5	2	1	22	90	4	450
2019	First official language - French	60	12	5	2	1	20	89	4	704
2018	First official language - English	53	16	6	1	1	25	91	2	471
2018	First official language - French	54	12	6	3	1	25	87	5	730
2017	First official language - English	55	13	4	1	1	27	92	3	485
2017	First official language - French	57	13	3	2	1	23	91	5	786

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	74	16	6	0	1	4	93	1	453
2019	First official language - French	76	14	4	1	0	4	94	2	703
2018	First official language - English	68	19	6	1	1	6	92	1	472
2018	First official language - French	73	15	5	2	1	5	92	3	731
2017	First official language - English	67	19	6	1	1	6	92	2	483
2017	First official language - French	69	16	5	1	0	8	93	1	784

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	71	13	5	4	6	2	85	10	455
2019	First official language - French	77	9	5	2	2	3	90	4	708
2018	First official language - English	68	16	4	3	6	3	87	9	475
2018	First official language - French	73	11	6	3	3	4	88	6	734
2017	First official language - English	61	15	7	6	6	5	81	12	487
2017	First official language - French	68	13	6	4	3	5	86	8	789

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	30	15	3	3	1	78	6	455
2019	First official language - French	52	27	14	3	2	1	81	5	708
2018	First official language - English	45	29	17	5	2	1	75	8	473
2018	First official language - French	44	26	17	6	3	3	73	10	731
2017	First official language - English	49	28	13	4	3	3	80	7	484
2017	First official language - French	50	25	15	5	2	3	78	7	784

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	16	36	37	7	3	52	10	455
2019	First official language - French	19	33	35	10	2	52	13	714
2018	First official language - English	12	36	36	11	4	48	16	476
2018	First official language - French	13	32	37	15	3	46	18	736
2017	First official language - English	9	37	35	12	5	47	17	487
2017	First official language - French	10	29	42	13	6	39	19	788

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	7	20	40	24	9	1	33	27	449
2019	First official language - French	5	17	36	28	13	0	42	22	708
2018	First official language - English	8	17	41	24	10	0	34	25	469
2018	First official language - French	6	19	38	24	12	0	36	26	728
2017	First official language - English	8	19	41	23	8	0	31	28	487
2017	First official language - French	6	19	38	23	13	0	37	25	787

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	38	9	4	1	1	86	5	453
2019	First official language - French	45	43	8	2	1	1	89	3	708
2018	First official language - English	48	39	7	4	1	1	88	5	473
2018	First official language - French	46	43	7	2	1	1	90	3	730
2017	First official language - English	44	40	7	4	3	2	86	7	485
2017	First official language - French	36	47	10	3	1	3	85	5	786

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	40	13	9	4	0	74	13	454
2019	First official language - French	35	43	13	5	3	1	78	8	713
2018	First official language - English	37	38	11	8	4	1	77	12	474
2018	First official language - French	33	42	14	8	2	1	76	10	737
2017	First official language - English	28	42	11	11	6	2	72	17	487
2017	First official language - French	21	51	15	9	4	1	73	12	788

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	454
2019	First official language - French	15	85	713
2017	First official language - English	15	85	488
2017	First official language - French	14	86	787
2014	First official language - English	14	86	483
2014	First official language - French	12	88	878

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	82	18	64
2019	First official language - French	87	13	107
2017	First official language - English	82	18	76
2017	First official language - French	89	11	118
2014	First official language - English	80	20	68
2014	First official language - French	84	16	105

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	31	3	7	2	0	0	88	9	53
2019	First official language - French	61	27	6	3	2	0	0	89	5	87
2017	First official language - English	57	28	7	3	5	0	0	85	8	62
2017	First official language - French	48	37	9	4	1	1	0	86	5	104
2014	First official language - English	61	27	4	5	2	0	0	89	7	55
2014	First official language - French	55	34	1	6	0	1	3	93	6	88

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	29	28	20	10	10	2	1	30	70	453
2019	First official language - French	26	32	21	10	10	1	0	26	74	710
2018	First official language - English	27	28	21	13	9	2	0	27	73	476
2018	First official language - French	29	26	20	12	10	2	1	30	70	735
2017	First official language - English	25	27	17	10	16	5	1	26	74	488
2017	First official language - French	32	20	22	12	11	2	2	33	67	788

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	62	38	314
2019	First official language - French	60	40	522

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	37	63	302
2019	First official language - French	35	65	510
2018	First official language - English	33	67	338
2018	First official language - French	33	67	501

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	18	34	14	18	10	2	5	55	30	302
2019	First official language - French	21	27	19	15	11	1	6	52	28	512
2018	First official language - English	22	29	17	12	10	2	8	56	24	339
2018	First official language - French	21	27	20	13	8	0	11	55	23	502
2017	First official language - English	20	27	11	16	15	3	7	53	34	334
2017	First official language - French	17	24	17	17	10	2	13	48	32	514

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	5	17	11	25	34	4	5	24	64	303
2019	First official language - French	6	13	18	21	34	1	7	21	59	512
2018	First official language - English	5	11	13	22	40	2	7	18	67	339
2018	First official language - French	5	10	15	27	36	1	6	16	67	503
2017	First official language - English	5	6	11	18	51	3	7	12	76	335
2017	First official language - French	3	7	10	20	49	2	8	12	77	513

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	22	14	9	11	1	7	63	22	441
2019	First official language - French	33	19	15	13	13	0	7	56	28	703
2018	First official language - English	38	17	17	10	9	1	9	61	20	474
2018	First official language - French	32	16	17	13	13	1	8	52	29	733

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Heritage by Question 98. What is your first official language?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment