2019 Public Service Employee Survey Results for Canadian Heritage by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	40	2	5	2	91	7	303
2019	3 to 10 years in current department or agency	45	43	4	8	0	89	8	332
2019	11 to 20 years in current department or agency	44	43	5	7	1	87	8	361
2019	More than 20 years in current department or agency	51	41	2	3	2	93	5	96
2017	Less than 3 years in current department or agency	43	42	4	9	2	85	11	343
2017	3 to 10 years in current department or agency	43	44	4	7	3	87	9	445
2017	11 to 20 years in current department or agency	40	47	6	6	1	87	7	364
2017	More than 20 years in current department or agency	43	52	1	3	2	94	5	105
2014	Less than 3 years in current department or agency	32	53	6	6	3	85	9	229
2014	3 to 10 years in current department or agency	35	50	4	9	2	85	11	611
2014	11 to 20 years in current department or agency	38	46	7	7	1	84	8	371
2014	More than 20 years in current department or agency	36	51	6	7	1	87	8	119

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	26	4	7	1	0	88	8	300
2019	3 to 10 years in current department or agency	63	25	5	5	1	0	89	6	332
2019	11 to 20 years in current department or agency	54	33	5	5	2	0	87	7	360
2019	More than 20 years in current department or agency	61	28	2	6	2	2	90	8	97
2017	Less than 3 years in current department or agency	59	30	6	4	1	0	90	5	343
2017	3 to 10 years in current department or agency	53	32	8	5	2	0	85	7	445
2017	11 to 20 years in current department or agency	52	33	7	6	3	0	85	9	364
2017	More than 20 years in current department or agency	60	24	8	6	0	2	86	7	105
2014	Less than 3 years in current department or agency	56	27	4	11	1	0	84	12	230
2014	3 to 10 years in current department or agency	50	32	7	8	3	0	82	11	611
2014	11 to 20 years in current department or agency	50	30	5	12	3	0	81	14	371
2014	More than 20 years in current department or agency	56	27	8	4	4	0	83	9	118

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	35	6	5	1	0	88	6	301
2019	3 to 10 years in current department or agency	50	33	8	6	3	0	83	9	332
2019	11 to 20 years in current department or agency	52	35	5	7	1	0	87	7	359
2019	More than 20 years in current department or agency	54	36	1	7	1	1	91	8	97
2017	Less than 3 years in current department or agency	53	32	7	6	1	0	85	7	343
2017	3 to 10 years in current department or agency	46	38	6	7	2	0	85	9	445
2017	11 to 20 years in current department or agency	50	39	4	5	2	0	89	7	363
2017	More than 20 years in current department or agency	57	35	1	6	2	0	92	7	105
2014	Less than 3 years in current department or agency	42	38	11	6	2	0	81	8	230
2014	3 to 10 years in current department or agency	43	40	8	7	3	0	83	10	611
2014	11 to 20 years in current department or agency	44	39	7	6	4	0	83	10	371
2014	More than 20 years in current department or agency	55	35	4	4	2	0	90	6	119

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	42	10	9	2	0	1	79	11	302
2019	3 to 10 years in current department or agency	37	41	12	7	3	0	1	78	10	330
2019	11 to 20 years in current department or agency	36	43	12	7	2	0	1	80	8	358
2019	More than 20 years in current department or agency	46	33	9	4	5	0	2	81	10	96
2018	Less than 3 years in current department or agency	31	44	10	12	2	0	1	76	14	353
2018	3 to 10 years in current department or agency	31	47	10	10	2	0	1	79	11	390
2018	11 to 20 years in current department or agency	33	46	12	6	3	0	0	79	9	361
2018	More than 20 years in current department or agency	34	45	12	6	3	0	0	79	10	91
2017	Less than 3 years in current department or agency	35	41	10	9	2	1	1	79	11	343
2017	3 to 10 years in current department or agency	36	41	12	9	2	0	0	77	11	445
2017	11 to 20 years in current department or agency	32	45	9	11	2	0	1	78	13	364
2017	More than 20 years in current department or agency	40	47	6	5	1	1	0	88	5	105
2014	Less than 3 years in current department or agency	32	42	11	9	4	0	2	76	13	230
2014	3 to 10 years in current department or agency	29	41	14	12	4	0	0	70	16	609
2014	11 to 20 years in current department or agency	35	41	14	6	3	0	0	76	10	371
2014	More than 20 years in current department or agency	36	39	10	12	1	0	2	76	14	119

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	35	9	3	1	0	87	4	302
2019	3 to 10 years in current department or agency	52	34	7	5	2	0	86	7	329
2019	11 to 20 years in current department or agency	48	42	6	3	1	0	90	4	356
2019	More than 20 years in current department or agency	56	31	8	5	0	0	87	5	97
2017	Less than 3 years in current department or agency	58	32	6	3	1	0	90	4	342
2017	3 to 10 years in current department or agency	52	39	5	2	2	0	91	3	443
2017	11 to 20 years in current department or agency	48	42	5	3	2	0	90	5	363
2017	More than 20 years in current department or agency	60	32	5	2	0	1	93	2	105
2014	Less than 3 years in current department or agency	48	37	7	5	0	2	87	5	230
2014	3 to 10 years in current department or agency	46	41	8	4	1	0	87	5	611
2014	11 to 20 years in current department or agency	47	39	7	5	1	0	86	6	369
2014	More than 20 years in current department or agency	58	38	2	1	0	1	97	1	119

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	31	8	4	2	0	0	87	6	300
2019	3 to 10 years in current department or agency	53	33	7	4	3	0	0	86	7	329
2019	11 to 20 years in current department or agency	49	37	5	7	2	0	0	87	8	361
2019	More than 20 years in current department or agency	52	31	3	10	2	0	3	85	12	97
2018	Less than 3 years in current department or agency	57	28	8	5	2	0	0	86	6	353
2018	3 to 10 years in current department or agency	46	36	8	6	3	0	1	82	10	388
2018	11 to 20 years in current department or agency	48	36	6	6	3	0	0	84	10	361
2018	More than 20 years in current department or agency	48	35	7	5	4	0	0	83	9	92
2017	Less than 3 years in current department or agency	54	28	7	7	3	0	1	83	10	342
2017	3 to 10 years in current department or agency	47	36	5	7	3	0	1	85	10	443
2017	11 to 20 years in current department or agency	43	37	9	7	4	0	0	80	11	364
2017	More than 20 years in current department or agency	43	42	6	5	2	1	2	88	7	105
2014	Less than 3 years in current department or agency	42	37	9	6	3	1	2	81	10	230
2014	3 to 10 years in current department or agency	44	35	10	8	2	0	1	79	10	611
2014	11 to 20 years in current department or agency	41	34	11	6	5	1	1	77	12	371
2014	More than 20 years in current department or agency	49	37	7	5	0	0	2	88	5	119

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	38	8	8	3	81	11	302
2019	3 to 10 years in current department or agency	39	41	10	7	3	80	9	331
2019	11 to 20 years in current department or agency	41	46	8	4	1	87	5	361
2019	More than 20 years in current department or agency	51	37	6	2	4	89	6	97
2018	Less than 3 years in current department or agency	41	40	10	7	3	81	10	349
2018	3 to 10 years in current department or agency	36	43	11	7	3	79	10	387
2018	11 to 20 years in current department or agency	37	46	7	7	3	83	10	355
2018	More than 20 years in current department or agency	47	38	8	5	2	85	8	92
2017	Less than 3 years in current department or agency	41	40	9	7	2	81	9	342
2017	3 to 10 years in current department or agency	32	49	8	7	4	81	11	445
2017	11 to 20 years in current department or agency	34	46	9	7	4	80	11	363
2017	More than 20 years in current department or agency	48	41	5	3	4	89	6	105
2014	Less than 3 years in current department or agency	32	46	10	9	3	78	12	230
2014	3 to 10 years in current department or agency	28	45	15	8	4	73	12	611
2014	11 to 20 years in current department or agency	30	50	10	6	3	81	9	371
2014	More than 20 years in current department or agency	39	48	10	2	2	87	3	119

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	40	8	6	3	0	0	84	9	303
2019	3 to 10 years in current department or agency	32	44	10	10	4	0	1	77	13	330
2019	11 to 20 years in current department or agency	33	39	16	9	3	0	0	72	12	359
2019	More than 20 years in current department or agency	42	32	10	11	5	0	0	74	16	97
2018	Less than 3 years in current department or agency	48	32	11	6	3	0	0	80	9	353
2018	3 to 10 years in current department or agency	32	39	14	10	4	0	0	71	14	387
2018	11 to 20 years in current department or agency	29	41	14	11	5	0	0	71	16	359
2018	More than 20 years in current department or agency	30	49	8	4	8	0	0	79	13	92
2017	Less than 3 years in current department or agency	44	32	14	8	3	0	0	75	10	340
2017	3 to 10 years in current department or agency	30	42	14	9	5	0	0	72	14	445
2017	11 to 20 years in current department or agency	32	39	12	9	7	0	0	72	16	364
2017	More than 20 years in current department or agency	36	40	9	9	5	0	0	77	14	105
2014	Less than 3 years in current department or agency	34	36	15	11	2	1	1	71	13	230
2014	3 to 10 years in current department or agency	30	37	17	10	5	0	0	68	15	611
2014	11 to 20 years in current department or agency	28	41	13	13	5	0	0	69	17	371
2014	More than 20 years in current department or agency	34	43	13	7	4	0	0	77	11	119

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	41	15	9	3	74	12	301
2019	3 to 10 years in current department or agency	32	47	11	6	3	80	10	329
2019	11 to 20 years in current department or agency	34	48	10	7	2	82	8	357
2019	More than 20 years in current department or agency	45	43	4	4	4	88	8	97
2018	Less than 3 years in current department or agency	35	41	10	10	4	76	14	352
2018	3 to 10 years in current department or agency	32	42	16	7	3	74	10	390
2018	11 to 20 years in current department or agency	32	43	12	10	4	75	14	361
2018	More than 20 years in current department or agency	38	45	6	5	4	84	10	90
2017	Less than 3 years in current department or agency	35	40	12	10	3	75	14	341
2017	3 to 10 years in current department or agency	32	45	11	8	4	77	12	445
2017	11 to 20 years in current department or agency	34	39	12	10	5	73	15	363
2017	More than 20 years in current department or agency	37	52	7	0	5	89	5	105

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	40	9	4	1	0	0	85	6	302
2019	3 to 10 years in current department or agency	46	40	10	2	2	0	0	86	3	327
2019	11 to 20 years in current department or agency	46	42	9	2	1	0	0	88	3	360
2019	More than 20 years in current department or agency	51	40	5	3	1	0	0	91	4	96
2018	Less than 3 years in current department or agency	48	39	8	3	2	0	0	88	5	352
2018	3 to 10 years in current department or agency	46	41	8	4	1	1	0	87	5	390
2018	11 to 20 years in current department or agency	46	43	8	1	1	0	0	90	2	363
2018	More than 20 years in current department or agency	42	46	8	4	0	0	0	88	4	94
2017	Less than 3 years in current department or agency	46	37	7	6	2	1	0	84	9	342
2017	3 to 10 years in current department or agency	40	46	8	4	2	0	0	86	5	445
2017	11 to 20 years in current department or agency	44	38	10	4	3	1	0	82	7	362
2017	More than 20 years in current department or agency	46	47	6	1	1	0	0	92	2	105
2014	Less than 3 years in current department or agency	36	43	11	6	3	0	1	80	9	230
2014	3 to 10 years in current department or agency	37	44	12	5	1	0	0	82	6	611
2014	11 to 20 years in current department or agency	42	42	10	5	1	0	0	84	6	371
2014	More than 20 years in current department or agency	47	42	5	4	2	0	0	89	6	119

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	40	11	6	2	0	81	8	301
2019	3 to 10 years in current department or agency	36	42	11	7	3	0	79	10	328
2019	11 to 20 years in current department or agency	38	40	13	6	3	0	78	9	359
2019	More than 20 years in current department or agency	42	38	7	9	3	0	81	13	97
2018	Less than 3 years in current department or agency	46	35	10	7	2	0	81	10	352
2018	3 to 10 years in current department or agency	38	39	11	6	4	0	78	11	389
2018	11 to 20 years in current department or agency	33	43	11	9	5	0	76	13	362
2018	More than 20 years in current department or agency	35	38	11	10	5	0	73	15	94
2017	Less than 3 years in current department or agency	43	37	10	5	4	1	80	9	340
2017	3 to 10 years in current department or agency	31	42	13	9	5	0	73	14	444
2017	11 to 20 years in current department or agency	33	39	11	9	7	0	73	16	363
2017	More than 20 years in current department or agency	39	43	6	6	5	1	83	11	105

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	32	10	6	1	0	83	7	303
2019	3 to 10 years in current department or agency	51	38	5	4	2	0	89	5	329
2019	11 to 20 years in current department or agency	55	35	8	2	1	0	90	3	358
2019	More than 20 years in current department or agency	61	32	3	2	1	0	94	3	97
2018	Less than 3 years in current department or agency	49	32	13	4	2	0	82	6	349
2018	3 to 10 years in current department or agency	48	40	7	4	2	0	88	5	388
2018	11 to 20 years in current department or agency	49	40	8	2	1	0	89	3	355
2018	More than 20 years in current department or agency	59	32	3	3	2	0	92	5	94
2017	Less than 3 years in current department or agency	55	30	8	4	2	1	86	6	341
2017	3 to 10 years in current department or agency	50	35	10	3	2	0	85	5	443
2017	11 to 20 years in current department or agency	51	36	11	2	1	0	86	3	363
2017	More than 20 years in current department or agency	56	38	3	3	1	0	93	4	104
2014	Less than 3 years in current department or agency	51	35	9	3	1	0	87	4	230
2014	3 to 10 years in current department or agency	52	35	9	2	2	0	87	4	611
2014	11 to 20 years in current department or agency	61	31	6	2	1	0	92	3	371
2014	More than 20 years in current department or agency	67	27	3	2	1	0	94	2	118

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	35	15	10	2	1	1	72	12	303
2019	3 to 10 years in current department or agency	34	40	13	9	4	0	0	74	13	327
2019	11 to 20 years in current department or agency	35	45	13	6	2	0	0	79	8	358
2019	More than 20 years in current department or agency	40	42	4	7	6	2	0	83	13	97
2018	Less than 3 years in current department or agency	39	37	10	8	4	1	1	77	13	349
2018	3 to 10 years in current department or agency	34	39	12	10	4	0	0	74	14	390
2018	11 to 20 years in current department or agency	30	46	12	7	5	0	1	76	12	359
2018	More than 20 years in current department or agency	39	40	7	6	8	0	0	79	14	94
2017	Less than 3 years in current department or agency	40	34	11	10	3	1	1	76	13	341
2017	3 to 10 years in current department or agency	31	45	11	10	3	0	0	76	13	443
2017	11 to 20 years in current department or agency	33	39	13	8	7	0	0	72	15	363
2017	More than 20 years in current department or agency	36	51	5	3	5	0	0	87	8	104
2014	Less than 3 years in current department or agency	32	33	19	10	4	0	2	67	14	230
2014	3 to 10 years in current department or agency	23	43	14	14	5	0	1	67	19	611
2014	11 to 20 years in current department or agency	26	44	14	11	4	0	1	70	16	371
2014	More than 20 years in current department or agency	29	48	12	8	3	0	0	77	11	119

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	31	12	9	2	0	0	77	11	301
2019	3 to 10 years in current department or agency	39	37	11	8	5	0	0	77	12	329
2019	11 to 20 years in current department or agency	37	42	13	4	3	0	0	80	7	359
2019	More than 20 years in current department or agency	46	31	11	9	4	0	0	76	12	97
2018	Less than 3 years in current department or agency	46	31	11	8	3	0	1	78	11	348
2018	3 to 10 years in current department or agency	40	36	11	10	3	0	0	76	13	390
2018	11 to 20 years in current department or agency	37	39	13	7	4	0	0	77	10	361
2018	More than 20 years in current department or agency	37	36	12	8	8	0	0	72	16	93
2017	Less than 3 years in current department or agency	46	35	8	7	3	0	1	82	11	342
2017	3 to 10 years in current department or agency	40	38	14	6	2	0	0	77	9	444
2017	11 to 20 years in current department or agency	35	39	10	9	6	0	0	74	15	363
2017	More than 20 years in current department or agency	41	44	8	3	4	1	0	86	7	103
2014	Less than 3 years in current department or agency	37	38	13	8	3	0	1	76	11	229
2014	3 to 10 years in current department or agency	28	38	15	12	6	0	0	66	18	611
2014	11 to 20 years in current department or agency	27	42	17	8	6	0	0	69	14	370
2014	More than 20 years in current department or agency	37	42	11	6	3	0	0	80	9	119

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	38	11	5	1	1	0	83	6	298
2019	3 to 10 years in current department or agency	37	41	12	5	4	0	0	79	9	327
2019	11 to 20 years in current department or agency	34	46	10	7	1	0	1	82	8	357
2019	More than 20 years in current department or agency	40	42	9	6	2	0	1	83	8	92
2018	Less than 3 years in current department or agency	41	38	10	7	4	0	1	80	10	349
2018	3 to 10 years in current department or agency	35	41	14	7	3	0	0	76	9	389
2018	11 to 20 years in current department or agency	32	40	16	8	3	1	0	73	11	363
2018	More than 20 years in current department or agency	33	43	11	6	6	0	1	77	12	94
2017	Less than 3 years in current department or agency	44	38	8	5	2	1	2	84	8	342
2017	3 to 10 years in current department or agency	32	46	11	8	3	1	0	79	11	443
2017	11 to 20 years in current department or agency	32	42	11	8	6	1	0	75	14	363
2017	More than 20 years in current department or agency	33	49	9	7	2	0	0	83	9	103
2014	Less than 3 years in current department or agency	37	41	14	5	3	0	0	78	8	229
2014	3 to 10 years in current department or agency	32	39	18	8	2	0	1	71	11	611
2014	11 to 20 years in current department or agency	34	40	15	8	2	0	0	74	11	371
2014	More than 20 years in current department or agency	33	51	9	6	1	0	0	84	7	118

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	38	8	5	1	0	86	7	303
2019	3 to 10 years in current department or agency	42	43	9	4	1	0	86	6	332
2019	11 to 20 years in current department or agency	47	41	9	3	1	0	88	3	361
2019	More than 20 years in current department or agency	52	37	6	4	1	0	89	5	97
2018	Less than 3 years in current department or agency	50	34	8	5	3	0	84	8	352
2018	3 to 10 years in current department or agency	40	44	8	5	3	0	85	7	390
2018	11 to 20 years in current department or agency	40	46	9	5	1	0	85	6	361
2018	More than 20 years in current department or agency	51	36	9	1	2	0	88	3	94
2017	Less than 3 years in current department or agency	52	30	9	6	2	1	83	8	342
2017	3 to 10 years in current department or agency	40	42	10	5	2	0	83	7	444
2017	11 to 20 years in current department or agency	41	40	12	4	4	0	80	8	362
2017	More than 20 years in current department or agency	49	40	5	5	2	0	89	7	103
2014	Less than 3 years in current department or agency	43	38	10	7	2	0	81	9	229
2014	3 to 10 years in current department or agency	34	44	13	6	3	0	78	9	611
2014	11 to 20 years in current department or agency	39	43	13	3	2	0	82	5	371
2014	More than 20 years in current department or agency	52	39	7	2	1	0	91	2	118

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	33	15	4	2	0	80	6	299
2019	3 to 10 years in current department or agency	38	34	17	5	6	0	72	10	329
2019	11 to 20 years in current department or agency	34	34	18	11	3	0	68	14	359
2019	More than 20 years in current department or agency	30	38	20	8	5	0	68	13	98
2018	Less than 3 years in current department or agency	56	24	14	5	1	0	81	6	352
2018	3 to 10 years in current department or agency	35	33	19	8	6	0	67	14	392
2018	11 to 20 years in current department or agency	35	31	17	10	6	0	66	16	363
2018	More than 20 years in current department or agency	32	33	14	15	6	0	65	21	94
2017	Less than 3 years in current department or agency	49	35	9	4	3	0	83	7	343
2017	3 to 10 years in current department or agency	38	38	13	6	4	1	76	10	445
2017	11 to 20 years in current department or agency	31	37	18	8	5	1	69	13	364
2017	More than 20 years in current department or agency	27	43	17	8	5	0	70	13	105
2014	Less than 3 years in current department or agency	42	37	12	6	2	0	80	8	230
2014	3 to 10 years in current department or agency	37	41	14	4	3	1	79	7	611
2014	11 to 20 years in current department or agency	36	34	16	9	4	0	71	13	371
2014	More than 20 years in current department or agency	30	37	19	12	2	0	67	15	119

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	22	34	23	9	1	3	33	32	302
2019	3 to 10 years in current department or agency	11	28	38	19	4	0	0	24	39	332
2019	11 to 20 years in current department or agency	7	29	43	15	6	0	0	21	36	361
2019	More than 20 years in current department or agency	10	27	35	20	6	0	3	26	38	98
2018	Less than 3 years in current department or agency	5	21	36	26	9	2	2	37	26	352
2018	3 to 10 years in current department or agency	10	27	38	19	4	1	1	24	38	389
2018	11 to 20 years in current department or agency	7	28	46	15	4	0	1	19	35	359
2018	More than 20 years in current department or agency	11	34	33	14	6	0	1	21	46	94
2017	Less than 3 years in current department or agency	7	14	35	20	15	3	5	39	23	341
2017	3 to 10 years in current department or agency	9	26	39	19	5	1	2	25	35	442
2017	11 to 20 years in current department or agency	10	30	39	15	6	0	1	20	40	362
2017	More than 20 years in current department or agency	6	29	37	20	5	1	2	25	37	105
2014	Less than 3 years in current department or agency	5	24	40	17	12	0	3	30	29	228
2014	3 to 10 years in current department or agency	8	29	39	14	8	0	2	22	38	609
2014	11 to 20 years in current department or agency	9	30	40	14	4	1	2	19	40	371
2014	More than 20 years in current department or agency	2	34	39	19	4	0	4	24	36	118

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	11	26	29	21	3	3	54	17	302
2019	3 to 10 years in current department or agency	6	13	30	35	13	2	1	50	19	330
2019	11 to 20 years in current department or agency	4	17	33	31	12	2	1	45	21	359
2019	More than 20 years in current department or agency	10	16	25	32	10	4	3	44	29	98
2018	Less than 3 years in current department or agency	2	12	27	31	21	5	2	56	15	353
2018	3 to 10 years in current department or agency	6	16	35	30	10	2	1	41	23	387
2018	11 to 20 years in current department or agency	5	16	38	29	9	2	2	40	21	358
2018	More than 20 years in current department or agency	3	20	26	28	18	1	3	48	25	91
2017	Less than 3 years in current department or agency	4	8	20	24	30	8	6	62	14	340
2017	3 to 10 years in current department or agency	5	15	27	31	15	4	3	50	21	443
2017	11 to 20 years in current department or agency	7	14	32	28	12	4	2	43	23	362
2017	More than 20 years in current department or agency	4	12	33	31	11	7	2	46	17	105
2014	Less than 3 years in current department or agency	6	13	26	28	19	4	3	51	21	227
2014	3 to 10 years in current department or agency	7	17	29	29	13	2	3	44	26	611
2014	11 to 20 years in current department or agency	5	19	37	24	7	3	4	34	26	370
2014	More than 20 years in current department or agency	3	16	36	29	7	5	4	40	20	118

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	24	32	17	9	1	3	27	40	303
2019	3 to 10 years in current department or agency	18	30	36	12	3	0	0	16	48	331
2019	11 to 20 years in current department or agency	17	29	36	10	6	0	1	16	47	360
2019	More than 20 years in current department or agency	19	31	34	5	8	0	3	13	52	98
2018	Less than 3 years in current department or agency	16	20	29	19	10	3	3	31	38	351
2018	3 to 10 years in current department or agency	16	33	32	14	2	2	0	16	51	388
2018	11 to 20 years in current department or agency	13	29	35	15	5	2	1	20	43	358
2018	More than 20 years in current department or agency	20	28	30	12	7	0	3	20	50	93
2017	Less than 3 years in current department or agency	12	18	34	17	12	3	4	31	32	342
2017	3 to 10 years in current department or agency	18	30	30	13	5	1	3	18	51	444
2017	11 to 20 years in current department or agency	19	30	35	10	4	0	2	14	50	361
2017	More than 20 years in current department or agency	15	30	32	16	4	3	0	21	47	105
2014	Less than 3 years in current department or agency	29	23	23	9	10	2	4	20	55	229
2014	3 to 10 years in current department or agency	24	30	29	9	5	0	3	15	56	611
2014	11 to 20 years in current department or agency	24	30	31	9	3	2	2	12	56	370
2014	More than 20 years in current department or agency	29	31	28	5	3	0	3	9	62	117

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	13	34	28	13	2	2	44	21	302
2019	3 to 10 years in current department or agency	10	22	39	23	6	0	1	29	32	331
2019	11 to 20 years in current department or agency	7	29	41	16	6	0	1	23	36	358
2019	More than 20 years in current department or agency	13	28	35	18	5	0	1	23	41	97
2018	Less than 3 years in current department or agency	4	14	31	28	19	2	2	49	19	348
2018	3 to 10 years in current department or agency	9	27	35	23	5	0	0	29	36	388
2018	11 to 20 years in current department or agency	8	25	42	17	6	1	1	23	34	359
2018	More than 20 years in current department or agency	13	26	39	19	2	0	0	21	39	92
2017	Less than 3 years in current department or agency	5	13	30	27	20	2	4	49	19	340
2017	3 to 10 years in current department or agency	13	19	36	21	8	1	2	30	33	444
2017	11 to 20 years in current department or agency	10	29	37	16	6	0	1	22	40	360
2017	More than 20 years in current department or agency	12	22	44	14	6	1	1	20	35	104
2014	Less than 3 years in current department or agency	5	18	30	23	18	0	5	43	25	229
2014	3 to 10 years in current department or agency	7	23	39	22	8	0	1	31	30	611
2014	11 to 20 years in current department or agency	10	26	41	18	2	1	2	21	37	369
2014	More than 20 years in current department or agency	10	32	36	17	4	0	2	21	42	118

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	18	23	25	17	3	5	45	30	302
2019	3 to 10 years in current department or agency	20	26	30	16	6	1	1	22	47	332
2019	11 to 20 years in current department or agency	14	34	30	14	6	1	2	21	48	358
2019	More than 20 years in current department or agency	18	30	26	15	7	0	3	22	50	98
2018	Less than 3 years in current department or agency	7	16	29	22	21	3	3	45	24	349
2018	3 to 10 years in current department or agency	20	28	26	18	6	2	1	24	49	389
2018	11 to 20 years in current department or agency	16	31	30	15	5	1	2	21	49	356
2018	More than 20 years in current department or agency	23	31	27	15	3	0	0	19	54	94
2017	Less than 3 years in current department or agency	8	17	24	21	18	3	9	45	28	340
2017	3 to 10 years in current department or agency	21	25	27	16	6	3	2	23	49	442
2017	11 to 20 years in current department or agency	18	33	31	10	5	1	1	16	52	362
2017	More than 20 years in current department or agency	17	33	32	12	2	1	3	14	53	105
2014	Less than 3 years in current department or agency	14	24	27	16	13	4	3	31	40	229
2014	3 to 10 years in current department or agency	20	30	28	11	8	0	2	20	52	609
2014	11 to 20 years in current department or agency	20	33	28	13	3	1	2	16	55	370
2014	More than 20 years in current department or agency	20	40	28	6	4	0	2	10	61	118

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	14	23	31	19	1	3	52	23	302
2019	3 to 10 years in current department or agency	10	19	33	22	13	1	2	37	30	332
2019	11 to 20 years in current department or agency	6	24	35	23	9	1	1	32	31	358
2019	More than 20 years in current department or agency	8	23	30	29	9	0	2	39	31	97
2018	Less than 3 years in current department or agency	6	18	20	26	22	6	3	52	26	352
2018	3 to 10 years in current department or agency	10	24	30	24	8	2	2	33	36	386
2018	11 to 20 years in current department or agency	8	25	33	26	7	1	1	33	33	360
2018	More than 20 years in current department or agency	5	23	39	20	11	1	1	31	29	92
2017	Less than 3 years in current department or agency	5	15	19	20	23	9	8	52	25	340
2017	3 to 10 years in current department or agency	8	20	30	23	13	2	3	38	30	442
2017	11 to 20 years in current department or agency	12	24	28	25	9	1	2	35	36	360
2017	More than 20 years in current department or agency	7	20	29	24	12	0	7	39	30	105
2014	Less than 3 years in current department or agency	7	19	27	21	14	6	6	40	30	228
2014	3 to 10 years in current department or agency	8	20	30	25	12	1	4	39	29	610
2014	11 to 20 years in current department or agency	9	21	31	26	9	1	3	37	31	371
2014	More than 20 years in current department or agency	8	17	32	24	13	1	5	40	26	118

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	21	37	15	12	1	3	29	33	302
2019	3 to 10 years in current department or agency	14	32	32	16	4	1	1	20	47	329
2019	11 to 20 years in current department or agency	13	25	42	13	5	1	2	18	39	361
2019	More than 20 years in current department or agency	15	29	36	13	4	0	4	17	45	96
2018	Less than 3 years in current department or agency	11	19	30	18	15	5	2	36	32	353
2018	3 to 10 years in current department or agency	13	28	36	16	4	2	1	21	43	389
2018	11 to 20 years in current department or agency	13	26	42	11	5	2	1	16	40	360
2018	More than 20 years in current department or agency	22	18	38	14	6	1	0	21	41	93
2017	Less than 3 years in current department or agency	11	15	26	19	18	5	5	41	30	341
2017	3 to 10 years in current department or agency	17	28	31	15	5	2	2	21	46	445
2017	11 to 20 years in current department or agency	15	32	34	11	5	2	2	17	48	359
2017	More than 20 years in current department or agency	16	27	40	11	2	1	3	14	44	105
2014	Less than 3 years in current department or agency	18	22	26	16	12	3	3	30	42	229
2014	3 to 10 years in current department or agency	14	28	35	14	6	1	2	21	43	610
2014	11 to 20 years in current department or agency	17	25	38	13	2	2	3	16	44	370
2014	More than 20 years in current department or agency	20	32	37	5	4	0	2	10	53	118

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	17	30	27	15	1	2	43	26	303
2019	3 to 10 years in current department or agency	8	18	42	22	10	0	1	32	26	331
2019	11 to 20 years in current department or agency	8	21	41	20	8	1	1	29	30	360
2019	More than 20 years in current department or agency	13	30	17	26	11	1	2	38	44	98

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	71	19	3	5	1	1	91	7	303
2019	3 to 10 years in current department or agency	74	19	5	3	0	0	92	3	330
2019	11 to 20 years in current department or agency	71	22	4	2	1	0	93	3	360
2019	More than 20 years in current department or agency	74	10	6	8	0	3	86	8	98
2017	Less than 3 years in current department or agency	72	19	4	2	1	1	93	3	342
2017	3 to 10 years in current department or agency	67	27	3	2	0	0	94	3	444
2017	11 to 20 years in current department or agency	71	20	4	3	2	0	91	5	363
2017	More than 20 years in current department or agency	68	25	4	2	0	1	94	2	105
2014	Less than 3 years in current department or agency	73	19	3	3	2	1	92	5	230
2014	3 to 10 years in current department or agency	69	23	4	4	1	0	92	4	610
2014	11 to 20 years in current department or agency	70	23	4	2	1	0	93	3	371
2014	More than 20 years in current department or agency	72	23	1	3	3	0	94	5	119

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	27	9	8	6	6	7	73	16	303
2019	3 to 10 years in current department or agency	32	35	14	7	3	4	4	73	12	330
2019	11 to 20 years in current department or agency	33	34	14	8	4	5	3	73	13	359
2019	More than 20 years in current department or agency	36	31	14	5	6	5	3	73	12	98
2018	Less than 3 years in current department or agency	36	27	12	5	4	11	5	75	11	351
2018	3 to 10 years in current department or agency	24	40	13	9	5	6	3	71	15	390
2018	11 to 20 years in current department or agency	23	39	15	11	7	3	2	66	18	363
2018	More than 20 years in current department or agency	26	48	10	6	5	3	2	78	11	92
2017	Less than 3 years in current department or agency	30	27	12	4	6	10	11	72	13	341
2017	3 to 10 years in current department or agency	34	31	13	9	6	3	3	70	16	443
2017	11 to 20 years in current department or agency	30	32	14	9	7	5	2	68	17	363
2017	More than 20 years in current department or agency	26	42	8	8	6	8	2	75	16	104
2014	Less than 3 years in current department or agency	37	28	10	8	2	7	8	76	12	229
2014	3 to 10 years in current department or agency	30	32	16	9	6	4	4	66	16	611
2014	11 to 20 years in current department or agency	29	35	14	8	7	4	3	69	16	371
2014	More than 20 years in current department or agency	34	35	12	10	3	2	5	74	14	119

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	28	5	8	3	0	0	83	12	303
2019	3 to 10 years in current department or agency	52	32	9	5	2	0	0	85	7	332
2019	11 to 20 years in current department or agency	50	35	4	7	2	1	0	86	10	355
2019	More than 20 years in current department or agency	57	27	4	7	5	0	0	83	12	96
2018	Less than 3 years in current department or agency	60	28	3	6	4	0	0	87	10	351
2018	3 to 10 years in current department or agency	47	35	7	5	5	1	0	83	10	389
2018	11 to 20 years in current department or agency	49	33	7	7	4	0	0	83	10	363
2018	More than 20 years in current department or agency	45	44	4	2	5	0	0	89	7	94
2017	Less than 3 years in current department or agency	57	28	7	5	3	1	0	85	8	342
2017	3 to 10 years in current department or agency	53	28	9	6	3	0	0	82	10	443
2017	11 to 20 years in current department or agency	50	29	6	8	7	0	0	79	15	362
2017	More than 20 years in current department or agency	48	33	8	5	4	2	0	83	8	105
2014	Less than 3 years in current department or agency	53	31	6	5	3	1	1	86	8	230
2014	3 to 10 years in current department or agency	46	33	10	7	3	1	0	80	10	609
2014	11 to 20 years in current department or agency	50	28	12	5	4	1	0	79	10	371
2014	More than 20 years in current department or agency	59	26	9	1	3	1	0	86	4	118

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	29	5	5	1	89	6	303
2019	3 to 10 years in current department or agency	59	28	5	7	1	87	8	330
2019	11 to 20 years in current department or agency	56	33	5	5	1	89	6	357
2019	More than 20 years in current department or agency	64	25	6	3	3	89	5	98
2018	Less than 3 years in current department or agency	66	25	5	4	0	91	4	351
2018	3 to 10 years in current department or agency	55	34	6	4	1	89	5	388
2018	11 to 20 years in current department or agency	53	35	7	2	2	88	5	360
2018	More than 20 years in current department or agency	52	41	2	4	2	92	6	94
2017	Less than 3 years in current department or agency	62	26	6	4	2	88	6	341
2017	3 to 10 years in current department or agency	48	39	6	6	1	87	7	444
2017	11 to 20 years in current department or agency	46	40	6	3	4	86	7	362
2017	More than 20 years in current department or agency	48	40	6	2	4	88	6	104
2014	Less than 3 years in current department or agency	55	35	4	4	1	90	5	230
2014	3 to 10 years in current department or agency	45	38	10	5	2	83	7	611
2014	11 to 20 years in current department or agency	48	38	9	4	2	86	5	371
2014	More than 20 years in current department or agency	53	39	3	3	2	92	5	119

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	31	8	4	1	0	86	6	302
2019	3 to 10 years in current department or agency	52	36	8	4	0	0	88	4	331
2019	11 to 20 years in current department or agency	49	37	9	3	2	0	86	5	360
2019	More than 20 years in current department or agency	51	42	2	3	2	1	93	5	97
2018	Less than 3 years in current department or agency	54	33	5	5	1	2	89	6	350
2018	3 to 10 years in current department or agency	45	44	7	4	0	0	89	4	389
2018	11 to 20 years in current department or agency	43	44	8	3	2	0	87	5	363
2018	More than 20 years in current department or agency	52	38	6	1	3	0	90	4	92

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	28	10	4	2	1	3	83	7	303
2019	3 to 10 years in current department or agency	55	29	8	4	1	0	3	86	5	332
2019	11 to 20 years in current department or agency	53	30	10	3	1	2	1	85	4	359
2019	More than 20 years in current department or agency	46	27	13	2	1	3	8	82	3	98

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	35	9	8	2	1	1	81	10	301
2019	3 to 10 years in current department or agency	44	32	14	7	2	1	1	77	9	331
2019	11 to 20 years in current department or agency	44	35	9	9	2	1	1	80	11	360
2019	More than 20 years in current department or agency	48	33	10	5	2	2	0	82	7	98
2018	Less than 3 years in current department or agency	50	27	11	7	3	1	1	79	11	349
2018	3 to 10 years in current department or agency	42	36	11	5	5	0	0	79	10	389
2018	11 to 20 years in current department or agency	39	36	12	7	4	0	1	76	12	362
2018	More than 20 years in current department or agency	44	43	3	5	4	0	0	88	9	94
2017	Less than 3 years in current department or agency	48	31	9	9	2	1	0	80	11	343
2017	3 to 10 years in current department or agency	42	39	9	7	2	1	0	82	9	444
2017	11 to 20 years in current department or agency	42	37	12	6	4	0	0	79	10	364
2017	More than 20 years in current department or agency	44	43	6	7	1	0	0	87	7	104
2014	Less than 3 years in current department or agency	38	37	14	6	1	1	3	78	7	230
2014	3 to 10 years in current department or agency	40	38	13	6	3	0	1	78	8	611
2014	11 to 20 years in current department or agency	40	38	8	9	4	1	0	79	13	370
2014	More than 20 years in current department or agency	53	33	8	6	1	0	0	86	7	119

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	27	8	6	1	1	1	84	8	300
2019	3 to 10 years in current department or agency	52	32	9	3	2	1	0	85	6	329
2019	11 to 20 years in current department or agency	52	29	8	7	2	1	0	83	9	361
2019	More than 20 years in current department or agency	58	25	5	8	3	2	0	84	10	98
2018	Less than 3 years in current department or agency	59	26	8	3	1	2	0	88	4	349
2018	3 to 10 years in current department or agency	50	30	8	5	4	3	0	83	9	390
2018	11 to 20 years in current department or agency	49	32	9	4	3	2	1	83	8	361
2018	More than 20 years in current department or agency	51	37	7	0	4	0	1	89	4	92
2017	Less than 3 years in current department or agency	60	24	9	3	2	2	0	87	4	343
2017	3 to 10 years in current department or agency	49	34	9	5	2	2	0	84	7	443
2017	11 to 20 years in current department or agency	46	36	9	3	4	2	0	84	7	363
2017	More than 20 years in current department or agency	52	34	6	7	1	1	0	86	8	104
2014	Less than 3 years in current department or agency	53	26	12	3	1	3	1	83	4	230
2014	3 to 10 years in current department or agency	46	34	13	3	2	2	1	81	6	611
2014	11 to 20 years in current department or agency	45	31	15	3	2	3	1	79	6	371
2014	More than 20 years in current department or agency	48	42	7	1	1	0	1	91	2	119

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	31	7	7	2	0	0	83	9	301
2019	3 to 10 years in current department or agency	50	34	10	4	2	0	1	85	6	331
2019	11 to 20 years in current department or agency	48	35	9	5	2	0	1	84	8	361
2019	More than 20 years in current department or agency	49	35	5	9	2	1	0	85	10	98
2018	Less than 3 years in current department or agency	53	30	9	3	3	0	1	84	7	347
2018	3 to 10 years in current department or agency	47	35	6	8	4	1	0	82	12	386
2018	11 to 20 years in current department or agency	44	36	8	6	4	1	1	81	10	361
2018	More than 20 years in current department or agency	50	36	7	3	4	0	0	86	7	94
2017	Less than 3 years in current department or agency	54	33	7	4	2	0	0	87	6	343
2017	3 to 10 years in current department or agency	45	39	8	5	2	1	0	85	7	444
2017	11 to 20 years in current department or agency	46	36	8	6	4	1	0	82	10	364
2017	More than 20 years in current department or agency	43	45	3	5	5	0	0	88	9	105
2014	Less than 3 years in current department or agency	48	33	9	5	1	1	2	84	7	230
2014	3 to 10 years in current department or agency	45	33	13	6	2	0	1	79	8	611
2014	11 to 20 years in current department or agency	45	34	12	6	3	1	0	79	9	371
2014	More than 20 years in current department or agency	58	36	3	1	3	0	0	93	3	118

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	85	11	2	1	0	0	0	97	1	301
2019	3 to 10 years in current department or agency	88	10	1	1	1	0	0	97	2	331
2019	11 to 20 years in current department or agency	85	11	2	1	1	0	0	96	2	357
2019	More than 20 years in current department or agency	79	17	1	1	0	1	2	98	1	97
2017	Less than 3 years in current department or agency	86	11	1	2	1	0	0	97	2	341
2017	3 to 10 years in current department or agency	82	14	2	1	0	0	0	97	2	443
2017	11 to 20 years in current department or agency	81	16	1	1	1	0	0	97	2	364
2017	More than 20 years in current department or agency	75	22	2	0	0	0	1	98	0	105
2014	Less than 3 years in current department or agency	80	15	2	1	1	0	0	96	2	230
2014	3 to 10 years in current department or agency	79	16	2	1	1	0	1	96	2	611
2014	11 to 20 years in current department or agency	82	15	2	1	1	0	0	97	1	371
2014	More than 20 years in current department or agency	83	14	1	1	1	0	0	98	2	119

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	17	5	4	2	1	3	89	6	302
2019	3 to 10 years in current department or agency	62	24	6	5	3	1	1	87	7	331
2019	11 to 20 years in current department or agency	65	22	4	5	2	1	1	89	7	361
2019	More than 20 years in current department or agency	65	19	6	1	2	1	5	90	3	96
2017	Less than 3 years in current department or agency	58	21	6	4	3	3	4	85	8	343
2017	3 to 10 years in current department or agency	55	26	8	5	3	2	3	84	8	443
2017	11 to 20 years in current department or agency	51	25	9	6	4	2	3	80	11	363
2017	More than 20 years in current department or agency	50	33	5	3	2	4	4	89	5	105
2014	Less than 3 years in current department or agency	47	23	8	5	4	5	6	80	11	230
2014	3 to 10 years in current department or agency	46	27	8	5	4	2	7	81	10	610
2014	11 to 20 years in current department or agency	47	24	9	6	5	2	7	79	12	371
2014	More than 20 years in current department or agency	53	26	7	2	1	5	6	89	4	119

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	69	19	9	2	1	1	0	88	3	303
2019	3 to 10 years in current department or agency	66	23	6	3	1	1	0	90	4	331
2019	11 to 20 years in current department or agency	65	21	7	3	3	1	0	87	6	361
2019	More than 20 years in current department or agency	63	18	11	5	2	2	0	83	7	98
2018	Less than 3 years in current department or agency	69	19	6	3	1	1	0	89	4	350
2018	3 to 10 years in current department or agency	62	25	6	3	4	1	0	87	7	390
2018	11 to 20 years in current department or agency	55	31	7	2	3	1	1	87	6	360
2018	More than 20 years in current department or agency	64	24	4	3	4	0	0	89	7	93
2017	Less than 3 years in current department or agency	67	20	8	2	1	1	0	88	4	342
2017	3 to 10 years in current department or agency	61	23	8	3	5	1	0	85	7	444
2017	11 to 20 years in current department or agency	54	27	9	5	4	2	0	83	9	364
2017	More than 20 years in current department or agency	57	28	11	0	4	0	0	85	4	105

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	27	7	7	1	0	0	84	8	303
2019	3 to 10 years in current department or agency	55	28	7	7	2	0	0	84	9	330
2019	11 to 20 years in current department or agency	53	31	8	4	3	1	0	85	8	359
2019	More than 20 years in current department or agency	59	21	11	5	4	0	0	80	9	97
2018	Less than 3 years in current department or agency	60	24	7	5	3	0	0	84	8	349
2018	3 to 10 years in current department or agency	49	30	9	7	3	1	0	80	10	390
2018	11 to 20 years in current department or agency	46	31	10	6	5	0	1	78	12	362
2018	More than 20 years in current department or agency	59	26	9	1	4	0	1	86	5	94
2017	Less than 3 years in current department or agency	64	19	9	5	2	0	0	83	8	343
2017	3 to 10 years in current department or agency	57	26	8	4	4	0	0	83	9	445
2017	11 to 20 years in current department or agency	51	31	7	6	4	0	0	82	10	363
2017	More than 20 years in current department or agency	51	30	13	4	3	0	0	81	6	105
2014	Less than 3 years in current department or agency	51	30	9	5	3	1	0	83	8	230
2014	3 to 10 years in current department or agency	49	33	10	5	3	1	0	82	8	611
2014	11 to 20 years in current department or agency	47	32	12	5	3	1	0	80	8	370
2014	More than 20 years in current department or agency	55	33	7	4	1	0	0	88	5	119

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	51	11	9	3	1	1	77	12	68
2019	3 to 10 years in current department or agency	24	54	13	6	0	0	3	80	7	103
2019	11 to 20 years in current department or agency	26	49	10	13	0	1	1	77	13	148
2019	More than 20 years in current department or agency	23	58	8	7	0	0	3	84	8	38

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	37	11	4	2	7	0	81	7	299
2019	3 to 10 years in current department or agency	28	42	15	7	1	6	0	75	9	328
2019	11 to 20 years in current department or agency	30	42	13	6	3	6	0	76	10	358
2019	More than 20 years in current department or agency	22	47	10	8	3	11	0	77	12	97
2018	Less than 3 years in current department or agency	49	31	8	2	1	9	0	88	4	354
2018	3 to 10 years in current department or agency	30	40	12	6	4	7	0	76	11	388
2018	11 to 20 years in current department or agency	29	38	19	8	2	4	0	70	10	361
2018	More than 20 years in current department or agency	23	51	10	4	7	5	0	78	11	93
2017	Less than 3 years in current department or agency	47	28	9	4	3	9	0	82	7	343
2017	3 to 10 years in current department or agency	25	44	16	5	4	6	0	73	10	444
2017	11 to 20 years in current department or agency	21	44	16	10	5	5	0	68	15	364
2017	More than 20 years in current department or agency	24	39	20	3	4	11	0	71	7	104
2014	Less than 3 years in current department or agency	35	34	14	5	1	10	2	78	7	230
2014	3 to 10 years in current department or agency	24	38	18	10	3	7	0	67	14	611
2014	11 to 20 years in current department or agency	22	41	21	6	4	6	0	67	11	370
2014	More than 20 years in current department or agency	26	42	17	6	2	7	0	73	9	119

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	39	14	5	3	4	0	77	9	298
2019	3 to 10 years in current department or agency	23	45	19	10	2	1	0	70	11	330
2019	11 to 20 years in current department or agency	26	43	18	9	4	1	0	70	13	358
2019	More than 20 years in current department or agency	20	43	19	8	7	3	0	65	16	96
2018	Less than 3 years in current department or agency	45	33	13	3	2	4	0	82	5	353
2018	3 to 10 years in current department or agency	26	42	18	8	4	2	0	70	12	389
2018	11 to 20 years in current department or agency	23	42	20	10	3	2	0	66	13	361
2018	More than 20 years in current department or agency	17	62	6	6	9	0	0	79	15	93
2017	Less than 3 years in current department or agency	43	32	10	5	3	6	1	80	9	343
2017	3 to 10 years in current department or agency	20	43	20	9	5	2	0	65	14	444
2017	11 to 20 years in current department or agency	20	38	21	12	8	1	0	59	20	364
2017	More than 20 years in current department or agency	19	46	18	7	5	5	0	69	12	105
2014	Less than 3 years in current department or agency	34	27	19	9	2	8	1	67	12	230
2014	3 to 10 years in current department or agency	21	40	21	11	5	3	0	63	16	611
2014	11 to 20 years in current department or agency	19	41	22	11	5	2	0	61	16	371
2014	More than 20 years in current department or agency	21	46	20	6	5	2	0	69	11	119

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	36	19	6	5	6	0	69	11	299
2019	3 to 10 years in current department or agency	15	42	21	13	3	5	0	60	18	325
2019	11 to 20 years in current department or agency	18	41	20	10	5	6	0	63	16	358
2019	More than 20 years in current department or agency	13	45	20	9	4	8	0	64	14	95
2018	Less than 3 years in current department or agency	33	37	15	5	2	9	0	76	8	352
2018	3 to 10 years in current department or agency	17	40	23	10	5	5	0	60	16	386
2018	11 to 20 years in current department or agency	15	39	25	12	3	5	0	58	16	362
2018	More than 20 years in current department or agency	12	57	11	6	6	7	0	75	13	93
2017	Less than 3 years in current department or agency	31	35	14	8	3	9	1	72	13	342
2017	3 to 10 years in current department or agency	13	41	23	12	4	6	0	58	18	444
2017	11 to 20 years in current department or agency	12	39	26	12	7	5	0	53	19	364
2017	More than 20 years in current department or agency	9	48	21	8	5	9	0	63	14	105
2014	Less than 3 years in current department or agency	25	26	21	10	4	12	1	59	16	230
2014	3 to 10 years in current department or agency	13	39	23	14	5	5	0	55	21	611
2014	11 to 20 years in current department or agency	14	37	26	11	6	5	0	54	19	371
2014	More than 20 years in current department or agency	13	44	27	7	4	5	0	60	11	119

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	38	15	10	5	4	68	16	298
2019	3 to 10 years in current department or agency	14	42	23	14	4	3	57	19	330
2019	11 to 20 years in current department or agency	19	40	18	17	5	1	60	22	359
2019	More than 20 years in current department or agency	13	49	13	14	8	3	63	23	96
2018	Less than 3 years in current department or agency	31	39	10	10	5	5	74	15	352
2018	3 to 10 years in current department or agency	15	45	18	13	6	3	62	20	389
2018	11 to 20 years in current department or agency	15	41	20	19	3	1	57	22	363
2018	More than 20 years in current department or agency	18	49	12	13	6	1	68	20	93
2017	Less than 3 years in current department or agency	35	35	12	9	4	5	74	13	342
2017	3 to 10 years in current department or agency	13	45	20	12	7	2	59	20	445
2017	11 to 20 years in current department or agency	18	40	19	15	7	1	59	22	363
2017	More than 20 years in current department or agency	16	53	15	9	3	4	72	13	105
2014	Less than 3 years in current department or agency	29	29	21	10	5	6	63	15	229
2014	3 to 10 years in current department or agency	16	43	17	14	8	3	61	22	611
2014	11 to 20 years in current department or agency	17	41	19	14	6	3	60	20	369
2014	More than 20 years in current department or agency	24	42	20	6	4	2	68	11	119

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	73	20	3	1	1	2	95	2	303
2019	3 to 10 years in current department or agency	63	29	6	0	0	2	94	1	331
2019	11 to 20 years in current department or agency	63	23	9	1	1	2	88	2	360
2019	More than 20 years in current department or agency	61	25	10	2	0	2	88	2	98

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	44	12	5	1	2	0	81	6	303
2019	3 to 10 years in current department or agency	25	50	16	6	1	1	0	77	7	330
2019	11 to 20 years in current department or agency	27	48	15	9	2	0	0	74	10	360
2019	More than 20 years in current department or agency	28	54	12	5	1	0	1	83	6	98
2018	Less than 3 years in current department or agency	39	46	10	4	1	1	0	86	5	352
2018	3 to 10 years in current department or agency	27	50	13	6	2	1	0	78	8	390
2018	11 to 20 years in current department or agency	25	51	15	8	1	1	0	76	9	363
2018	More than 20 years in current department or agency	31	49	11	6	3	0	0	80	9	93
2017	Less than 3 years in current department or agency	41	37	11	7	2	3	0	80	10	343
2017	3 to 10 years in current department or agency	27	50	14	5	2	1	0	78	8	444
2017	11 to 20 years in current department or agency	26	46	14	10	3	1	0	73	13	362
2017	More than 20 years in current department or agency	22	56	12	9	0	1	0	79	9	105
2014	Less than 3 years in current department or agency	38	35	14	9	1	3	0	75	10	230
2014	3 to 10 years in current department or agency	28	47	15	6	2	2	0	77	8	611
2014	11 to 20 years in current department or agency	26	47	18	6	2	2	0	74	8	371
2014	More than 20 years in current department or agency	32	44	14	6	2	2	0	78	8	119

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	34	22	13	4	6	58	18	301
2019	3 to 10 years in current department or agency	12	45	24	13	3	3	59	17	326
2019	11 to 20 years in current department or agency	16	42	18	17	5	1	59	22	357
2019	More than 20 years in current department or agency	15	42	16	18	7	3	58	26	98

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	34	12	7	4	2	2	77	11	302
2019	3 to 10 years in current department or agency	43	39	9	5	2	1	0	83	7	330
2019	11 to 20 years in current department or agency	46	39	10	3	1	0	1	86	5	361
2019	More than 20 years in current department or agency	44	38	8	3	5	0	2	84	8	98
2018	Less than 3 years in current department or agency	41	35	7	8	4	4	1	79	13	353
2018	3 to 10 years in current department or agency	47	38	7	5	2	1	1	86	7	389
2018	11 to 20 years in current department or agency	49	39	6	3	3	0	0	88	6	361
2018	More than 20 years in current department or agency	50	36	11	1	1	0	2	87	2	94
2017	Less than 3 years in current department or agency	37	32	12	8	4	6	0	74	13	342
2017	3 to 10 years in current department or agency	47	40	6	4	1	1	1	89	5	445
2017	11 to 20 years in current department or agency	49	37	7	4	2	1	0	87	7	363
2017	More than 20 years in current department or agency	49	35	5	6	3	2	0	86	8	105
2014	Less than 3 years in current department or agency	40	35	5	5	4	9	2	84	10	230
2014	3 to 10 years in current department or agency	48	38	7	4	2	1	1	88	6	611
2014	11 to 20 years in current department or agency	45	40	8	3	4	1	0	85	7	371
2014	More than 20 years in current department or agency	49	45	2	2	2	0	1	94	3	119

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	40	12	2	1	2	84	4	300
2019	3 to 10 years in current department or agency	43	40	13	2	1	1	83	3	329
2019	11 to 20 years in current department or agency	50	33	11	5	1	1	83	6	358
2019	More than 20 years in current department or agency	42	41	12	1	4	1	83	5	98
2018	Less than 3 years in current department or agency	44	38	12	3	1	3	84	4	348
2018	3 to 10 years in current department or agency	46	39	10	3	1	1	85	5	390
2018	11 to 20 years in current department or agency	43	42	11	2	3	0	84	4	357
2018	More than 20 years in current department or agency	46	42	8	3	1	0	88	4	92

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	25	17	9	7	14	6	59	20	302
2019	3 to 10 years in current department or agency	15	27	21	15	7	11	4	50	26	330
2019	11 to 20 years in current department or agency	20	21	23	13	11	10	2	46	28	359
2019	More than 20 years in current department or agency	17	29	18	10	12	9	5	54	25	97
2018	Less than 3 years in current department or agency	25	21	21	10	5	15	4	57	18	353
2018	3 to 10 years in current department or agency	19	27	17	14	10	11	2	53	28	387
2018	11 to 20 years in current department or agency	18	27	23	12	10	9	1	50	25	363
2018	More than 20 years in current department or agency	14	33	15	17	8	13	1	54	28	93
2017	Less than 3 years in current department or agency	24	20	15	9	7	18	6	58	22	342
2017	3 to 10 years in current department or agency	14	22	22	14	11	12	5	44	30	444
2017	11 to 20 years in current department or agency	13	22	22	13	15	11	4	42	33	362
2017	More than 20 years in current department or agency	16	21	20	11	10	15	6	47	27	104
2014	Less than 3 years in current department or agency	22	19	16	12	4	20	7	56	22	230
2014	3 to 10 years in current department or agency	13	24	22	16	10	11	4	43	31	611
2014	11 to 20 years in current department or agency	13	20	23	11	17	14	2	40	33	371
2014	More than 20 years in current department or agency	18	28	19	10	10	10	4	54	24	119

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	33	16	10	5	3	2	67	16	299
2019	3 to 10 years in current department or agency	21	42	16	14	5	2	0	64	20	330
2019	11 to 20 years in current department or agency	24	34	19	15	7	1	0	58	23	357
2019	More than 20 years in current department or agency	17	52	14	11	4	3	0	70	16	98
2018	Less than 3 years in current department or agency	34	35	15	7	3	5	0	73	11	351
2018	3 to 10 years in current department or agency	20	42	17	14	6	1	0	63	20	390
2018	11 to 20 years in current department or agency	18	40	22	14	5	1	0	59	19	362
2018	More than 20 years in current department or agency	18	47	19	10	4	2	0	66	15	94
2017	Less than 3 years in current department or agency	35	33	14	5	2	10	2	76	9	342
2017	3 to 10 years in current department or agency	26	42	13	11	5	3	0	70	16	444
2017	11 to 20 years in current department or agency	25	41	16	12	5	1	0	67	17	362
2017	More than 20 years in current department or agency	33	39	13	8	3	4	0	75	11	105
2014	Less than 3 years in current department or agency	30	33	15	9	3	7	3	70	13	230
2014	3 to 10 years in current department or agency	23	39	18	14	5	1	0	62	20	611
2014	11 to 20 years in current department or agency	23	41	20	9	6	1	0	64	15	369
2014	More than 20 years in current department or agency	20	46	22	6	5	1	1	67	11	119

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	27	13	16	12	5	1	56	30	301
2019	3 to 10 years in current department or agency	21	33	18	15	10	1	1	55	26	331
2019	11 to 20 years in current department or agency	18	33	19	16	13	0	1	51	29	360
2019	More than 20 years in current department or agency	13	30	20	8	17	2	9	49	29	97
2018	Less than 3 years in current department or agency	32	28	16	13	5	5	1	64	19	352
2018	3 to 10 years in current department or agency	22	30	17	17	11	1	1	54	28	389
2018	11 to 20 years in current department or agency	17	29	19	19	13	1	2	48	33	363
2018	More than 20 years in current department or agency	11	34	18	17	12	2	5	49	32	94
2017	Less than 3 years in current department or agency	24	29	11	14	6	10	6	63	24	342
2017	3 to 10 years in current department or agency	19	31	16	19	13	2	1	51	32	443
2017	11 to 20 years in current department or agency	18	31	17	19	12	2	2	50	32	363
2017	More than 20 years in current department or agency	18	23	18	15	14	3	10	46	33	105
2014	Less than 3 years in current department or agency	18	26	15	16	8	9	7	53	29	230
2014	3 to 10 years in current department or agency	15	27	18	21	16	2	1	44	38	611
2014	11 to 20 years in current department or agency	14	30	18	23	14	1	1	44	37	371
2014	More than 20 years in current department or agency	15	28	22	15	12	4	3	47	29	119

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	22	7	2	3	0	3	88	5	302
2019	3 to 10 years in current department or agency	50	25	14	6	2	1	2	78	8	330
2019	11 to 20 years in current department or agency	49	24	17	5	3	0	2	75	8	360
2019	More than 20 years in current department or agency	60	22	4	2	2	1	9	91	5	97

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	67	9	7	3	3	1	10	85	7	301
2019	3 to 10 years in current department or agency	64	10	5	5	3	1	12	85	10	330
2019	11 to 20 years in current department or agency	64	9	5	1	4	1	15	88	6	360
2019	More than 20 years in current department or agency	71	6	4	1	3	2	14	91	5	98

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	24	13	4	4	0	3	79	8	302
2019	3 to 10 years in current department or agency	53	22	15	5	1	1	3	78	7	331
2019	11 to 20 years in current department or agency	57	23	13	2	2	2	2	82	5	360
2019	More than 20 years in current department or agency	53	20	13	1	3	0	9	81	5	97

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	20	12	5	7	2	4	75	13	300
2019	3 to 10 years in current department or agency	43	19	19	8	2	3	5	67	12	331
2019	11 to 20 years in current department or agency	49	21	13	5	4	3	4	76	10	356
2019	More than 20 years in current department or agency	51	15	10	4	5	4	10	78	10	97

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	12	7	6	6	1	8	79	13	299
2019	3 to 10 years in current department or agency	54	13	8	9	5	2	8	75	16	329
2019	11 to 20 years in current department or agency	54	13	8	7	7	2	9	76	15	359
2019	More than 20 years in current department or agency	54	8	5	5	9	6	14	77	17	97

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	71	10	7	5	2	1	4	86	7	301
2019	3 to 10 years in current department or agency	70	15	6	2	1	1	5	90	4	331
2019	11 to 20 years in current department or agency	73	12	5	2	2	2	5	91	4	358
2019	More than 20 years in current department or agency	72	7	6	3	2	3	7	87	6	97

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	7	4	1	1	2	3	94	2	301
2019	3 to 10 years in current department or agency	76	10	3	3	1	4	4	92	4	331
2019	11 to 20 years in current department or agency	76	7	4	2	3	4	4	91	5	358
2019	More than 20 years in current department or agency	74	7	3	2	3	3	9	92	5	98

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	84	5	2	0	1	0	8	98	1	302
2019	3 to 10 years in current department or agency	80	6	2	1	1	1	9	95	3	327
2019	11 to 20 years in current department or agency	82	5	1	1	2	1	9	96	2	355
2019	More than 20 years in current department or agency	79	3	0	1	2	3	12	97	3	98

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	43	14	7	1	5	1	76	9	300
2019	3 to 10 years in current department or agency	18	54	16	5	3	5	0	75	8	330
2019	11 to 20 years in current department or agency	21	49	18	7	2	2	0	72	10	360
2019	More than 20 years in current department or agency	22	43	18	13	2	3	0	67	15	98
2018	Less than 3 years in current department or agency	35	37	16	5	3	5	0	75	8	354
2018	3 to 10 years in current department or agency	25	44	20	8	2	2	0	70	10	389
2018	11 to 20 years in current department or agency	22	45	21	6	4	2	0	69	10	362
2018	More than 20 years in current department or agency	22	44	17	7	7	3	0	69	14	92
2017	Less than 3 years in current department or agency	33	36	17	5	3	6	1	74	8	341
2017	3 to 10 years in current department or agency	20	47	21	6	3	3	0	69	9	444
2017	11 to 20 years in current department or agency	22	42	20	9	4	2	1	66	14	362
2017	More than 20 years in current department or agency	23	42	20	4	4	8	0	70	8	103

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	35	5	5	1	1	89	6	302
2019	3 to 10 years in current department or agency	37	47	11	4	1	1	84	5	327
2019	11 to 20 years in current department or agency	40	41	12	4	2	1	82	6	358
2019	More than 20 years in current department or agency	33	45	16	5	1	0	78	6	96
2018	Less than 3 years in current department or agency	56	31	5	5	0	2	89	5	349
2018	3 to 10 years in current department or agency	43	41	9	4	1	2	86	5	385
2018	11 to 20 years in current department or agency	39	45	9	5	1	1	85	6	363
2018	More than 20 years in current department or agency	45	42	7	1	3	2	89	4	94
2017	Less than 3 years in current department or agency	55	32	5	3	1	3	90	4	342
2017	3 to 10 years in current department or agency	39	47	9	3	1	1	86	5	442
2017	11 to 20 years in current department or agency	37	46	10	5	2	1	83	7	364
2017	More than 20 years in current department or agency	37	53	8	1	0	1	91	1	105
2014	Less than 3 years in current department or agency	51	31	14	1	2	0	83	3	230
2014	3 to 10 years in current department or agency	40	43	9	3	1	3	86	5	611
2014	11 to 20 years in current department or agency	40	39	13	4	2	2	80	6	371
2014	More than 20 years in current department or agency	43	44	10	1	1	2	88	2	119

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	33	7	2	1	3	89	4	299
2019	3 to 10 years in current department or agency	45	38	11	2	1	2	85	3	331
2019	11 to 20 years in current department or agency	46	38	10	2	2	2	86	4	359
2019	More than 20 years in current department or agency	48	38	10	2	0	2	88	2	98
2018	Less than 3 years in current department or agency	55	32	6	3	1	3	90	5	351
2018	3 to 10 years in current department or agency	40	41	10	5	1	3	84	6	385
2018	11 to 20 years in current department or agency	43	40	10	4	1	2	84	5	362
2018	More than 20 years in current department or agency	45	45	6	0	0	4	94	0	91
2017	Less than 3 years in current department or agency	49	30	8	4	2	7	85	6	340
2017	3 to 10 years in current department or agency	40	38	12	3	2	5	82	6	444
2017	11 to 20 years in current department or agency	39	40	12	3	1	3	82	5	364
2017	More than 20 years in current department or agency	41	47	6	2	0	5	92	2	104
2014	Less than 3 years in current department or agency	48	32	11	1	1	6	86	3	229
2014	3 to 10 years in current department or agency	42	37	13	2	1	5	83	3	611
2014	11 to 20 years in current department or agency	39	39	14	2	2	4	81	4	371
2014	More than 20 years in current department or agency	37	51	7	2	1	2	90	3	119

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	28	5	1	0	0	94	1	299
2019	3 to 10 years in current department or agency	58	32	7	3	0	0	90	3	332
2019	11 to 20 years in current department or agency	51	38	6	3	1	0	90	4	359
2019	More than 20 years in current department or agency	49	37	7	4	2	1	87	6	98
2018	Less than 3 years in current department or agency	67	28	3	1	1	0	95	2	348
2018	3 to 10 years in current department or agency	55	34	7	3	1	0	90	3	387
2018	11 to 20 years in current department or agency	48	39	9	2	1	0	87	4	362
2018	More than 20 years in current department or agency	54	34	7	1	2	2	90	3	94
2017	Less than 3 years in current department or agency	66	28	5	1	1	0	94	2	343
2017	3 to 10 years in current department or agency	49	41	6	3	1	0	90	4	445
2017	11 to 20 years in current department or agency	44	44	7	3	3	0	87	6	363
2017	More than 20 years in current department or agency	41	45	7	5	1	1	87	6	105
2014	Less than 3 years in current department or agency	57	32	6	2	2	0	90	4	230
2014	3 to 10 years in current department or agency	48	43	8	1	0	0	91	2	608
2014	11 to 20 years in current department or agency	44	41	11	2	2	0	85	4	370
2014	More than 20 years in current department or agency	51	41	5	2	1	0	92	2	119

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	25	9	2	1	0	0	88	3	302
2019	3 to 10 years in current department or agency	56	31	9	2	2	1	0	87	3	328
2019	11 to 20 years in current department or agency	53	33	10	3	1	0	0	86	4	359
2019	More than 20 years in current department or agency	48	35	10	3	3	0	1	84	6	97
2018	Less than 3 years in current department or agency	65	24	7	3	1	0	0	90	4	348
2018	3 to 10 years in current department or agency	55	30	9	4	1	1	0	85	5	387
2018	11 to 20 years in current department or agency	47	37	11	2	2	1	0	85	4	362
2018	More than 20 years in current department or agency	50	37	7	3	2	1	0	88	5	93
2017	Less than 3 years in current department or agency	62	23	10	2	2	1	0	86	4	343
2017	3 to 10 years in current department or agency	46	37	11	4	2	0	0	83	6	443
2017	11 to 20 years in current department or agency	46	36	10	3	4	1	0	83	7	357
2017	More than 20 years in current department or agency	51	35	9	3	2	1	0	87	5	105
2014	Less than 3 years in current department or agency	46	32	12	7	2	2	0	79	9	230
2014	3 to 10 years in current department or agency	38	42	16	3	1	0	0	80	4	611
2014	11 to 20 years in current department or agency	36	44	13	4	2	0	0	81	6	371
2014	More than 20 years in current department or agency	47	39	7	5	1	0	0	87	6	119

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	29	7	3	2	0	0	88	5	298
2019	3 to 10 years in current department or agency	52	33	10	3	2	0	0	86	4	326
2019	11 to 20 years in current department or agency	49	36	9	5	1	0	0	85	6	358
2019	More than 20 years in current department or agency	46	33	13	5	3	0	0	79	8	98
2018	Less than 3 years in current department or agency	61	29	7	2	1	0	0	89	4	351
2018	3 to 10 years in current department or agency	47	38	8	5	1	1	0	86	7	387
2018	11 to 20 years in current department or agency	43	41	10	4	2	0	0	84	6	360
2018	More than 20 years in current department or agency	47	34	13	4	2	0	0	81	6	93
2017	Less than 3 years in current department or agency	61	26	8	3	1	1	0	88	4	343
2017	3 to 10 years in current department or agency	42	40	10	5	2	0	0	82	7	445
2017	11 to 20 years in current department or agency	38	43	11	6	2	0	0	81	8	362
2017	More than 20 years in current department or agency	45	41	8	3	2	0	1	87	5	105
2014	Less than 3 years in current department or agency	44	36	10	6	2	1	0	82	9	229
2014	3 to 10 years in current department or agency	37	42	15	4	1	0	0	80	5	610
2014	11 to 20 years in current department or agency	34	48	10	4	2	0	0	83	7	371
2014	More than 20 years in current department or agency	45	44	5	4	2	0	1	90	5	119

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	24	10	6	4	4	0	78	11	302
2019	3 to 10 years in current department or agency	48	26	13	8	2	3	0	77	10	331
2019	11 to 20 years in current department or agency	54	25	10	7	2	2	0	80	10	360
2019	More than 20 years in current department or agency	57	25	7	0	5	3	3	88	5	98
2018	Less than 3 years in current department or agency	57	19	13	4	5	2	0	78	9	350
2018	3 to 10 years in current department or agency	45	26	16	9	3	1	0	72	12	387
2018	11 to 20 years in current department or agency	47	31	12	6	3	1	0	79	9	362
2018	More than 20 years in current department or agency	59	22	11	5	1	1	2	83	6	94
2017	Less than 3 years in current department or agency	46	22	11	9	5	7	1	73	15	341
2017	3 to 10 years in current department or agency	39	26	18	7	5	4	0	68	12	443
2017	11 to 20 years in current department or agency	43	31	12	7	4	3	0	76	11	362
2017	More than 20 years in current department or agency	48	31	12	3	2	3	2	83	5	102
2014	Less than 3 years in current department or agency	39	26	13	9	4	8	1	72	14	229
2014	3 to 10 years in current department or agency	38	26	22	9	4	2	0	65	13	611
2014	11 to 20 years in current department or agency	39	35	11	6	4	4	0	77	11	371
2014	More than 20 years in current department or agency	46	27	15	4	2	4	2	78	6	119

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	38	31	32	302
2019	3 to 10 years in current department or agency	31	35	34	332
2019	11 to 20 years in current department or agency	32	35	33	361
2019	More than 20 years in current department or agency	43	39	19	98
2018	Less than 3 years in current department or agency	36	37	28	354
2018	3 to 10 years in current department or agency	34	35	32	389
2018	11 to 20 years in current department or agency	32	41	27	362
2018	More than 20 years in current department or agency	37	39	23	94
2017	Less than 3 years in current department or agency	38	33	29	343
2017	3 to 10 years in current department or agency	34	32	34	445
2017	11 to 20 years in current department or agency	29	43	28	362
2017	More than 20 years in current department or agency	28	47	25	105
2014	Less than 3 years in current department or agency	33	31	35	230
2014	3 to 10 years in current department or agency	37	31	32	611
2014	11 to 20 years in current department or agency	30	35	35	370
2014	More than 20 years in current department or agency	24	52	25	118

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	3	37	37	2	18	4	111
2019	3 to 10 years in current department or agency	5	41	39	7	0	8	106
2019	11 to 20 years in current department or agency	21	40	29	3	2	4	114
2019	More than 20 years in current department or agency	71	12	7	2	0	7	41
2018	Less than 3 years in current department or agency	1	36	26	2	27	7	121
2018	3 to 10 years in current department or agency	7	36	42	8	1	6	131
2018	11 to 20 years in current department or agency	20	43	20	5	0	11	116
2018	More than 20 years in current department or agency	73	17	2	0	3	6	36
2017	Less than 3 years in current department or agency	0	21	27	5	38	8	133
2017	3 to 10 years in current department or agency	7	36	35	7	4	11	153
2017	11 to 20 years in current department or agency	10	38	35	3	1	13	104
2017	More than 20 years in current department or agency	80	6	14	0	0	0	30
2014	Less than 3 years in current department or agency	5	25	34	10	9999	26	77
2014	3 to 10 years in current department or agency	5	38	40	7	9999	10	228
2014	11 to 20 years in current department or agency	18	45	29	3	9999	5	111
2014	More than 20 years in current department or agency	73	10	10	7	9999	0	28

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	39	13	12	3	1	6	70	16	301
2019	3 to 10 years in current department or agency	30	49	8	7	2	1	2	82	9	328
2019	11 to 20 years in current department or agency	34	51	7	5	1	0	3	86	7	356
2019	More than 20 years in current department or agency	51	43	5	0	0	0	1	95	0	98

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	22	10	2	1	8	6	85	3	300
2019	3 to 10 years in current department or agency	57	28	6	2	0	4	2	91	2	328
2019	11 to 20 years in current department or agency	55	30	7	2	1	2	3	90	3	354
2019	More than 20 years in current department or agency	64	28	1	3	0	4	1	96	3	98

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	302
2019	3 to 10 years in current department or agency	11	89	331
2019	11 to 20 years in current department or agency	11	89	360
2019	More than 20 years in current department or agency	14	86	98
2018	Less than 3 years in current department or agency	7	93	354
2018	3 to 10 years in current department or agency	12	88	389
2018	11 to 20 years in current department or agency	9	91	362
2018	More than 20 years in current department or agency	10	90	93

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	59	41	36
2019	11 to 20 years in current department or agency	42	58	43
2018	3 to 10 years in current department or agency	52	48	47
2018	11 to 20 years in current department or agency	43	57	33

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	39	61	29
2019	3 to 10 years in current department or agency	62	38	36
2019	11 to 20 years in current department or agency	68	32	43
2019	More than 20 years in current department or agency	63	37	14
2018	3 to 10 years in current department or agency	71	29	47
2018	11 to 20 years in current department or agency	69	31	33

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	29
2019	3 to 10 years in current department or agency	0	100	36
2018	Less than 3 years in current department or agency	0	100	28

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	29
2019	3 to 10 years in current department or agency	100	36
2019	11 to 20 years in current department or agency	100	43
2019	More than 20 years in current department or agency	100	14
2018	Less than 3 years in current department or agency	100	28
2018	3 to 10 years in current department or agency	100	47
2018	11 to 20 years in current department or agency	100	33
2018	More than 20 years in current department or agency	100	10

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	36
2019	11 to 20 years in current department or agency	100	43
2018	11 to 20 years in current department or agency	100	33
2018	More than 20 years in current department or agency	100	10

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	29
2019	More than 20 years in current department or agency	100	14
2018	Less than 3 years in current department or agency	100	28
2018	3 to 10 years in current department or agency	100	47

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	41	59	28
2019	3 to 10 years in current department or agency	34	66	35
2019	11 to 20 years in current department or agency	42	58	43
2019	More than 20 years in current department or agency	34	66	14
2018	3 to 10 years in current department or agency	30	70	47
2018	11 to 20 years in current department or agency	37	63	33

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	21	79	28
2019	3 to 10 years in current department or agency	34	66	35
2019	11 to 20 years in current department or agency	42	58	43
2019	More than 20 years in current department or agency	55	45	14
2018	3 to 10 years in current department or agency	39	61	47
2018	11 to 20 years in current department or agency	40	60	33

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	37	63	28
2019	3 to 10 years in current department or agency	38	62	35
2019	11 to 20 years in current department or agency	38	62	43
2019	More than 20 years in current department or agency	36	64	14
2018	3 to 10 years in current department or agency	50	50	47
2018	11 to 20 years in current department or agency	43	57	33

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	37	63	28
2019	3 to 10 years in current department or agency	31	69	35
2019	11 to 20 years in current department or agency	45	55	43
2019	More than 20 years in current department or agency	56	44	14
2018	3 to 10 years in current department or agency	45	55	47
2018	11 to 20 years in current department or agency	41	59	33

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	24	76	28
2019	3 to 10 years in current department or agency	22	78	35
2019	11 to 20 years in current department or agency	16	84	43
2019	More than 20 years in current department or agency	36	64	14
2018	3 to 10 years in current department or agency	15	85	47
2018	11 to 20 years in current department or agency	26	74	33

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	64	36	28
2019	3 to 10 years in current department or agency	63	37	35
2019	11 to 20 years in current department or agency	46	54	43
2019	More than 20 years in current department or agency	48	52	14
2018	3 to 10 years in current department or agency	55	45	47
2018	11 to 20 years in current department or agency	77	23	33

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	33	67	28
2019	3 to 10 years in current department or agency	28	72	35
2019	11 to 20 years in current department or agency	28	72	43
2019	More than 20 years in current department or agency	43	57	14
2018	3 to 10 years in current department or agency	27	73	47
2018	11 to 20 years in current department or agency	31	69	33

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	28
2019	3 to 10 years in current department or agency	100	35
2019	11 to 20 years in current department or agency	100	43
2019	More than 20 years in current department or agency	100	14
2018	3 to 10 years in current department or agency	100	47
2018	11 to 20 years in current department or agency	100	33

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	35
2019	11 to 20 years in current department or agency	100	43
2018	More than 20 years in current department or agency	100	10

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	33	67	28
2019	3 to 10 years in current department or agency	48	52	35
2019	11 to 20 years in current department or agency	41	59	43
2019	More than 20 years in current department or agency	36	64	14
2018	3 to 10 years in current department or agency	38	62	47
2018	11 to 20 years in current department or agency	48	52	33

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	23	77	35
2019	11 to 20 years in current department or agency	28	72	43
2018	3 to 10 years in current department or agency	12	88	47
2018	11 to 20 years in current department or agency	18	82	33

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	20	80	35
2019	11 to 20 years in current department or agency	19	81	43
2018	3 to 10 years in current department or agency	13	87	47
2018	11 to 20 years in current department or agency	28	72	33

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	50	50	35
2019	11 to 20 years in current department or agency	52	48	42
2018	3 to 10 years in current department or agency	48	52	47
2018	11 to 20 years in current department or agency	63	37	33

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	20	80	28
2019	3 to 10 years in current department or agency	20	80	35
2019	11 to 20 years in current department or agency	31	69	42
2019	More than 20 years in current department or agency	42	58	14
2018	3 to 10 years in current department or agency	35	65	47
2018	11 to 20 years in current department or agency	34	66	33

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	22	78	42
2018	11 to 20 years in current department or agency	20	80	33

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	35
2019	More than 20 years in current department or agency	100	14
2018	Less than 3 years in current department or agency	100	28
2018	11 to 20 years in current department or agency	100	33

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	29	71	28
2019	11 to 20 years in current department or agency	12	88	42
2018	3 to 10 years in current department or agency	16	84	47
2018	11 to 20 years in current department or agency	21	79	33

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	19	81	35
2019	11 to 20 years in current department or agency	24	76	42
2018	3 to 10 years in current department or agency	16	84	47
2018	11 to 20 years in current department or agency	21	79	33

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	26	74	35
2019	11 to 20 years in current department or agency	26	74	42
2018	3 to 10 years in current department or agency	29	71	47
2018	11 to 20 years in current department or agency	17	83	33

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	35
2018	3 to 10 years in current department or agency	11	89	46
2018	11 to 20 years in current department or agency	16	84	33

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	22	78	35
2018	3 to 10 years in current department or agency	12	88	46
2018	11 to 20 years in current department or agency	25	75	33

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	10	90	46

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	14

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	16	84	35

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	14

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	16	84	35
2018	3 to 10 years in current department or agency	12	88	46
2018	11 to 20 years in current department or agency	17	83	33

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	35	65	35
2018	3 to 10 years in current department or agency	24	76	46
2018	11 to 20 years in current department or agency	25	75	33

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	50	50	35
2019	More than 20 years in current department or agency	48	52	14
2018	3 to 10 years in current department or agency	36	64	46
2018	11 to 20 years in current department or agency	56	44	33

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	14

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	53	47	35
2019	More than 20 years in current department or agency	56	44	14
2018	3 to 10 years in current department or agency	43	57	46
2018	11 to 20 years in current department or agency	50	50	33

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	301
2019	3 to 10 years in current department or agency	11	89	331
2019	11 to 20 years in current department or agency	13	87	358
2019	More than 20 years in current department or agency	15	85	97

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	15	19	5	2	31	10	57	11	303
2019	3 to 10 years in current department or agency	15	18	19	6	4	31	7	53	17	331
2019	11 to 20 years in current department or agency	18	17	18	7	5	27	7	53	19	358
2019	More than 20 years in current department or agency	15	26	18	6	9	19	7	56	20	98
2018	Less than 3 years in current department or agency	18	9	12	4	1	45	11	61	11	349
2018	3 to 10 years in current department or agency	16	16	20	6	4	32	5	51	17	388
2018	11 to 20 years in current department or agency	15	20	20	8	5	29	4	52	19	363
2018	More than 20 years in current department or agency	15	23	24	3	4	29	2	55	10	92
2017	Less than 3 years in current department or agency	14	10	12	3	2	44	15	58	12	343
2017	3 to 10 years in current department or agency	14	21	17	7	4	30	8	56	17	443
2017	11 to 20 years in current department or agency	13	18	18	6	7	32	6	49	21	364
2017	More than 20 years in current department or agency	11	23	20	8	2	32	4	55	15	105
2014	Less than 3 years in current department or agency	17	12	15	2	1	39	13	61	7	230
2014	3 to 10 years in current department or agency	13	16	17	6	6	33	10	50	21	609
2014	11 to 20 years in current department or agency	14	16	18	7	5	34	6	51	19	371
2014	More than 20 years in current department or agency	13	26	15	4	4	29	9	63	13	119

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	34	13	4	2	7	1	79	6	302
2019	3 to 10 years in current department or agency	36	37	15	4	2	6	0	77	6	331
2019	11 to 20 years in current department or agency	37	32	16	5	3	6	1	75	8	361
2019	More than 20 years in current department or agency	40	33	9	5	5	8	0	79	11	97
2018	Less than 3 years in current department or agency	33	33	13	2	1	16	3	81	3	350
2018	3 to 10 years in current department or agency	34	33	18	5	2	8	0	73	7	389
2018	11 to 20 years in current department or agency	32	40	12	6	2	7	1	77	9	362
2018	More than 20 years in current department or agency	35	41	13	3	2	6	1	81	5	93
2017	Less than 3 years in current department or agency	32	27	14	2	2	20	2	76	6	343
2017	3 to 10 years in current department or agency	27	37	17	4	3	11	1	73	8	443
2017	11 to 20 years in current department or agency	28	37	16	6	4	7	1	71	12	363
2017	More than 20 years in current department or agency	28	38	13	7	1	13	1	76	9	104
2014	Less than 3 years in current department or agency	32	25	16	2	1	22	2	76	3	230
2014	3 to 10 years in current department or agency	25	31	19	5	3	15	2	68	10	609
2014	11 to 20 years in current department or agency	27	32	22	3	3	12	1	68	7	370
2014	More than 20 years in current department or agency	30	36	13	5	1	14	2	78	7	119

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	303
2019	3 to 10 years in current department or agency	7	93	332
2019	11 to 20 years in current department or agency	7	93	358
2019	More than 20 years in current department or agency	5	95	97
2018	3 to 10 years in current department or agency	5	95	389
2018	11 to 20 years in current department or agency	6	94	360

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	30	70	24
2019	11 to 20 years in current department or agency	47	53	26
2018	11 to 20 years in current department or agency	33	67	21

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	43	57	11
2019	11 to 20 years in current department or agency	77	23	26
2018	3 to 10 years in current department or agency	100	0	19

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	24

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	24
2019	11 to 20 years in current department or agency	100	26
2018	3 to 10 years in current department or agency	100	19
2018	11 to 20 years in current department or agency	100	21

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	24
2019	11 to 20 years in current department or agency	100	26
2018	3 to 10 years in current department or agency	100	19
2018	11 to 20 years in current department or agency	100	21

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	20	80	24
2019	11 to 20 years in current department or agency	27	73	23

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	11

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	36	64	24
2019	11 to 20 years in current department or agency	31	69	23
2018	3 to 10 years in current department or agency	31	69	19
2018	11 to 20 years in current department or agency	44	56	21

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	29	71	24
2019	11 to 20 years in current department or agency	22	78	23

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	11
2019	11 to 20 years in current department or agency	100	23
2018	3 to 10 years in current department or agency	100	19
2018	11 to 20 years in current department or agency	100	21

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	24
2019	11 to 20 years in current department or agency	100	23
2018	3 to 10 years in current department or agency	100	19
2018	11 to 20 years in current department or agency	100	21

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	11

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	24
2019	11 to 20 years in current department or agency	100	23
2018	11 to 20 years in current department or agency	100	21

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	24
2019	11 to 20 years in current department or agency	100	23
2018	3 to 10 years in current department or agency	100	19
2018	11 to 20 years in current department or agency	100	21

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	25	75	23

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	20	80	24
2019	11 to 20 years in current department or agency	44	56	23
2018	3 to 10 years in current department or agency	37	63	19
2018	11 to 20 years in current department or agency	34	66	21

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	11

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	11
2018	3 to 10 years in current department or agency	0	100	19

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	24

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	24

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	11

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	72	28	24
2019	11 to 20 years in current department or agency	33	67	23
2018	3 to 10 years in current department or agency	53	47	19
2018	11 to 20 years in current department or agency	33	67	21

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	23
2018	3 to 10 years in current department or agency	100	18
2018	11 to 20 years in current department or agency	100	20

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	23
2018	11 to 20 years in current department or agency	0	100	20

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	23
2018	11 to 20 years in current department or agency	0	100	20

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	23
2018	3 to 10 years in current department or agency	0	100	18

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	21	79	23
2018	3 to 10 years in current department or agency	45	55	18
2018	11 to 20 years in current department or agency	35	65	20

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	43	57	23
2018	11 to 20 years in current department or agency	60	40	20

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	23
2018	3 to 10 years in current department or agency	0	100	18

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	66	34	23
2018	11 to 20 years in current department or agency	65	35	20

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	23
2018	3 to 10 years in current department or agency	0	100	18

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	5	95	331
2019	11 to 20 years in current department or agency	7	93	357

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	13	19	2	2	34	10	59	7	300
2019	3 to 10 years in current department or agency	16	16	18	3	2	38	8	59	8	331
2019	11 to 20 years in current department or agency	18	16	19	3	5	33	5	56	13	360
2019	More than 20 years in current department or agency	15	27	19	1	2	25	11	65	5	98
2018	Less than 3 years in current department or agency	19	11	11	3	1	47	9	66	10	350
2018	3 to 10 years in current department or agency	15	18	19	3	2	37	6	57	9	388
2018	11 to 20 years in current department or agency	15	18	19	4	2	36	6	57	11	358
2018	More than 20 years in current department or agency	18	26	18	1	3	31	4	67	6	93
2017	Less than 3 years in current department or agency	16	11	13	1	1	43	14	63	6	342
2017	3 to 10 years in current department or agency	15	18	20	2	2	37	7	58	7	444
2017	11 to 20 years in current department or agency	14	21	16	4	3	37	6	61	11	364
2017	More than 20 years in current department or agency	11	27	12	2	1	41	6	72	5	105
2014	Less than 3 years in current department or agency	18	12	13	2	0	44	10	67	5	230
2014	3 to 10 years in current department or agency	11	13	21	2	1	41	10	50	7	611
2014	11 to 20 years in current department or agency	14	13	22	1	2	41	7	53	5	371
2014	More than 20 years in current department or agency	20	18	18	1	2	36	5	66	4	118

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	31	14	4	1	8	1	80	5	302
2019	3 to 10 years in current department or agency	38	32	17	2	2	8	1	77	4	330
2019	11 to 20 years in current department or agency	39	33	13	3	3	8	1	79	7	361
2019	More than 20 years in current department or agency	43	31	10	1	2	12	0	85	3	98
2018	Less than 3 years in current department or agency	34	31	11	3	1	17	2	81	4	352
2018	3 to 10 years in current department or agency	35	32	18	3	1	10	2	76	4	388
2018	11 to 20 years in current department or agency	32	36	16	4	1	11	1	76	6	357
2018	More than 20 years in current department or agency	37	40	13	1	2	7	1	83	3	94
2017	Less than 3 years in current department or agency	37	27	12	1	1	19	2	82	3	341
2017	3 to 10 years in current department or agency	28	39	15	2	1	14	1	79	3	444
2017	11 to 20 years in current department or agency	30	39	12	3	4	11	1	78	8	363
2017	More than 20 years in current department or agency	27	44	11	1	1	13	2	84	2	104
2014	Less than 3 years in current department or agency	36	25	10	0	1	26	3	84	2	230
2014	3 to 10 years in current department or agency	25	35	16	3	1	19	2	75	4	611
2014	11 to 20 years in current department or agency	26	33	20	2	1	15	2	72	4	370
2014	More than 20 years in current department or agency	33	38	13	2	2	12	1	81	4	119

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	31	21	12	15	0	1	52	27	303
2019	3 to 10 years in current department or agency	19	29	24	12	16	0	0	48	28	331
2019	11 to 20 years in current department or agency	21	32	25	11	10	0	1	54	21	361
2019	More than 20 years in current department or agency	30	34	17	6	11	0	3	65	18	98
2018	Less than 3 years in current department or agency	18	23	25	18	14	0	1	42	32	353
2018	3 to 10 years in current department or agency	17	27	22	15	16	0	2	45	32	388
2018	11 to 20 years in current department or agency	23	26	25	11	14	0	1	50	25	362
2018	More than 20 years in current department or agency	27	21	24	10	13	0	5	50	25	94
2017	Less than 3 years in current department or agency	18	18	23	16	22	0	2	37	40	343
2017	3 to 10 years in current department or agency	18	20	22	15	24	1	1	38	39	445
2017	11 to 20 years in current department or agency	24	20	20	16	16	0	2	46	33	360
2017	More than 20 years in current department or agency	31	26	12	17	8	2	3	60	27	105

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	32	24	13	6	0	0	56	20	303
2019	3 to 10 years in current department or agency	17	27	29	14	12	0	0	44	27	332
2019	11 to 20 years in current department or agency	11	30	31	18	11	0	0	41	29	359
2019	More than 20 years in current department or agency	15	30	28	16	10	0	1	46	26	98
2018	Less than 3 years in current department or agency	25	30	25	15	4	0	0	55	19	350
2018	3 to 10 years in current department or agency	11	21	35	20	12	0	1	32	32	389
2018	11 to 20 years in current department or agency	10	26	33	18	13	0	0	36	31	362
2018	More than 20 years in current department or agency	16	21	32	15	15	2	0	37	30	93
2017	Less than 3 years in current department or agency	22	32	25	12	8	0	1	54	20	343
2017	3 to 10 years in current department or agency	15	25	27	18	15	0	0	41	32	444
2017	11 to 20 years in current department or agency	11	25	34	17	12	0	1	37	29	364
2017	More than 20 years in current department or agency	8	26	29	21	16	0	0	34	37	105

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	32	25	9	5	0	0	62	14	300
2019	3 to 10 years in current department or agency	19	34	22	13	11	0	0	54	24	330
2019	11 to 20 years in current department or agency	15	30	31	16	8	0	0	45	24	354
2019	More than 20 years in current department or agency	17	32	27	13	10	0	1	50	23	98
2018	Less than 3 years in current department or agency	29	32	22	13	3	0	0	62	16	352
2018	3 to 10 years in current department or agency	14	26	29	18	10	0	1	41	29	387
2018	11 to 20 years in current department or agency	12	34	25	17	11	0	1	46	28	362
2018	More than 20 years in current department or agency	15	30	28	16	10	0	0	45	27	94
2017	Less than 3 years in current department or agency	32	28	19	13	6	0	2	62	19	341
2017	3 to 10 years in current department or agency	20	28	23	17	11	0	1	48	29	444
2017	11 to 20 years in current department or agency	11	26	31	17	13	0	2	38	31	362
2017	More than 20 years in current department or agency	13	30	28	19	9	1	0	43	29	105

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	25	24	13	9	0	1	54	22	303
2019	3 to 10 years in current department or agency	18	27	26	15	15	0	1	45	29	328
2019	11 to 20 years in current department or agency	15	28	31	15	11	1	0	43	26	358
2019	More than 20 years in current department or agency	14	21	29	13	18	0	5	37	33	97
2018	Less than 3 years in current department or agency	27	28	22	12	9	0	1	56	21	353
2018	3 to 10 years in current department or agency	14	27	24	20	13	1	1	42	34	387
2018	11 to 20 years in current department or agency	17	23	29	18	11	0	2	40	30	360
2018	More than 20 years in current department or agency	17	29	21	16	15	2	0	47	32	94
2017	Less than 3 years in current department or agency	30	26	21	13	8	1	2	57	21	342
2017	3 to 10 years in current department or agency	16	26	22	18	16	0	1	43	35	445
2017	11 to 20 years in current department or agency	14	21	31	19	13	0	2	36	33	364
2017	More than 20 years in current department or agency	13	18	35	16	16	1	1	32	33	105

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	23	12	4	3	0	2	81	7	301
2019	3 to 10 years in current department or agency	45	27	11	9	4	0	4	75	13	331
2019	11 to 20 years in current department or agency	44	24	15	9	4	1	3	70	14	360
2019	More than 20 years in current department or agency	43	27	10	2	9	0	9	77	12	97
2018	Less than 3 years in current department or agency	50	25	10	7	3	0	5	79	11	349
2018	3 to 10 years in current department or agency	42	25	17	8	6	0	2	69	14	388
2018	11 to 20 years in current department or agency	37	29	14	8	6	1	6	70	15	359
2018	More than 20 years in current department or agency	35	26	19	8	5	0	8	66	13	92
2017	Less than 3 years in current department or agency	48	22	12	5	5	1	8	77	11	343
2017	3 to 10 years in current department or agency	39	24	14	9	5	0	8	69	15	444
2017	11 to 20 years in current department or agency	35	27	21	5	5	0	8	67	11	362
2017	More than 20 years in current department or agency	26	26	19	7	5	1	15	62	14	105

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	29	19	5	7	1	69	12	300
2019	3 to 10 years in current department or agency	27	35	21	9	8	0	62	16	331
2019	11 to 20 years in current department or agency	30	30	21	11	7	1	61	18	359
2019	More than 20 years in current department or agency	40	36	11	4	9	0	76	13	96
2018	Less than 3 years in current department or agency	39	26	19	8	7	0	66	15	351
2018	3 to 10 years in current department or agency	24	29	25	11	9	1	53	21	388
2018	11 to 20 years in current department or agency	24	26	24	13	12	1	51	25	360
2018	More than 20 years in current department or agency	31	37	14	7	8	2	70	16	94
2017	Less than 3 years in current department or agency	31	31	19	11	7	1	62	18	342
2017	3 to 10 years in current department or agency	27	28	23	12	9	1	56	21	443
2017	11 to 20 years in current department or agency	27	27	24	14	8	1	54	22	363
2017	More than 20 years in current department or agency	28	33	24	7	7	1	62	14	105

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	35	20	9	2	1	1	69	11	303
2019	3 to 10 years in current department or agency	24	37	23	10	5	0	0	62	15	332
2019	11 to 20 years in current department or agency	25	38	23	9	3	0	1	64	12	359
2019	More than 20 years in current department or agency	29	43	13	6	8	0	2	73	14	97
2018	Less than 3 years in current department or agency	38	31	19	8	3	0	1	70	11	352
2018	3 to 10 years in current department or agency	18	38	24	14	4	1	1	57	18	388
2018	11 to 20 years in current department or agency	22	37	26	9	5	0	1	60	14	363
2018	More than 20 years in current department or agency	33	26	21	10	6	3	1	61	17	93
2017	Less than 3 years in current department or agency	39	25	20	10	2	1	2	67	13	343
2017	3 to 10 years in current department or agency	25	33	23	11	4	1	2	60	16	441
2017	11 to 20 years in current department or agency	24	33	19	13	8	1	3	59	21	363
2017	More than 20 years in current department or agency	26	38	21	6	6	2	2	66	12	105

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	32	24	8	4	0	1	63	13	302
2019	3 to 10 years in current department or agency	18	37	23	16	6	0	0	55	22	331
2019	11 to 20 years in current department or agency	18	39	26	13	4	0	0	57	17	359
2019	More than 20 years in current department or agency	22	46	17	9	5	0	1	69	14	97
2018	Less than 3 years in current department or agency	31	37	21	7	3	0	1	69	10	354
2018	3 to 10 years in current department or agency	15	34	31	13	5	1	1	50	18	388
2018	11 to 20 years in current department or agency	16	35	30	13	4	0	1	52	18	362
2018	More than 20 years in current department or agency	21	28	32	12	6	0	1	50	18	92
2017	Less than 3 years in current department or agency	35	31	18	9	5	1	2	68	14	342
2017	3 to 10 years in current department or agency	19	34	24	14	7	1	1	54	22	441
2017	11 to 20 years in current department or agency	16	31	25	16	10	1	1	48	26	362
2017	More than 20 years in current department or agency	18	33	30	11	7	1	0	52	18	105

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	32	22	10	4	0	1	64	15	302
2019	3 to 10 years in current department or agency	27	33	21	11	7	0	1	60	19	332
2019	11 to 20 years in current department or agency	29	32	24	10	5	0	1	61	15	359
2019	More than 20 years in current department or agency	33	44	12	6	5	0	1	77	11	97
2018	Less than 3 years in current department or agency	29	32	20	13	6	0	1	62	18	351
2018	3 to 10 years in current department or agency	23	32	23	16	4	0	1	56	20	388
2018	11 to 20 years in current department or agency	24	33	27	10	4	0	1	58	15	362
2018	More than 20 years in current department or agency	31	34	20	3	11	1	0	66	14	93
2017	Less than 3 years in current department or agency	31	27	23	12	6	0	0	59	18	343
2017	3 to 10 years in current department or agency	27	32	19	13	6	0	3	60	20	443
2017	11 to 20 years in current department or agency	23	27	25	15	7	0	3	52	23	363
2017	More than 20 years in current department or agency	31	32	22	9	4	0	3	64	13	104

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	23	10	6	3	1	80	9	301
2019	3 to 10 years in current department or agency	44	27	17	6	5	1	71	12	331
2019	11 to 20 years in current department or agency	42	30	16	7	5	1	72	12	358
2019	More than 20 years in current department or agency	49	27	10	6	7	1	77	13	97

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	32	15	7	2	1	1	75	9	300
2019	3 to 10 years in current department or agency	34	29	22	9	5	0	0	64	14	332
2019	11 to 20 years in current department or agency	26	35	23	10	4	0	1	62	14	355
2019	More than 20 years in current department or agency	29	39	17	7	5	0	2	70	13	96
2018	Less than 3 years in current department or agency	38	30	21	6	3	0	1	69	10	351
2018	3 to 10 years in current department or agency	28	33	22	11	5	0	1	62	16	387
2018	11 to 20 years in current department or agency	24	33	22	14	4	1	2	59	18	356
2018	More than 20 years in current department or agency	27	26	26	10	7	2	2	55	18	93
2017	Less than 3 years in current department or agency	39	30	18	5	5	1	2	71	10	341
2017	3 to 10 years in current department or agency	32	34	19	8	5	0	2	67	14	442
2017	11 to 20 years in current department or agency	23	31	24	13	7	0	2	56	20	363
2017	More than 20 years in current department or agency	24	33	21	9	9	2	2	60	19	104

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	23	9	2	2	0	1	86	4	302
2019	3 to 10 years in current department or agency	58	23	10	5	3	0	1	82	8	329
2019	11 to 20 years in current department or agency	57	26	9	5	1	0	1	85	6	357
2019	More than 20 years in current department or agency	61	20	8	6	2	0	3	84	8	96
2018	Less than 3 years in current department or agency	60	22	10	3	2	0	2	84	5	353
2018	3 to 10 years in current department or agency	49	30	13	4	3	0	2	80	6	389
2018	11 to 20 years in current department or agency	51	29	11	5	2	0	2	82	7	358
2018	More than 20 years in current department or agency	48	26	14	5	3	1	4	78	8	93
2017	Less than 3 years in current department or agency	56	23	13	4	1	0	2	82	5	342
2017	3 to 10 years in current department or agency	57	26	11	2	3	0	1	84	5	444
2017	11 to 20 years in current department or agency	58	23	9	5	1	0	2	84	7	363
2017	More than 20 years in current department or agency	55	27	10	5	1	0	3	84	6	105

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	8	3	1	1	1	6	95	2	302
2019	3 to 10 years in current department or agency	78	10	3	1	1	1	7	94	3	331
2019	11 to 20 years in current department or agency	76	11	4	1	1	1	7	95	1	358
2019	More than 20 years in current department or agency	77	11	1	1	2	1	7	96	3	97
2018	Less than 3 years in current department or agency	77	13	4	0	1	0	5	95	1	351
2018	3 to 10 years in current department or agency	71	14	6	2	1	0	7	91	3	388
2018	11 to 20 years in current department or agency	71	13	5	2	1	0	7	92	3	362
2018	More than 20 years in current department or agency	71	12	6	1	1	1	8	91	2	93

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	8	6	1	2	1	1	91	3	302
2019	3 to 10 years in current department or agency	73	13	7	2	3	0	2	88	5	328
2019	11 to 20 years in current department or agency	70	13	7	3	4	1	2	85	7	355
2019	More than 20 years in current department or agency	72	10	5	4	5	0	4	86	9	94
2018	Less than 3 years in current department or agency	81	9	3	1	3	0	2	93	4	353
2018	3 to 10 years in current department or agency	71	10	6	5	3	1	4	86	7	387
2018	11 to 20 years in current department or agency	72	12	5	2	2	1	6	90	4	359
2018	More than 20 years in current department or agency	71	12	7	1	3	4	3	88	4	93
2017	Less than 3 years in current department or agency	80	7	4	1	2	0	5	92	4	343
2017	3 to 10 years in current department or agency	75	10	6	3	3	0	3	88	6	443
2017	11 to 20 years in current department or agency	70	12	4	4	4	1	6	88	8	362
2017	More than 20 years in current department or agency	76	13	5	2	1	0	3	92	3	105

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	23	8	2	3	0	1	86	5	301
2019	3 to 10 years in current department or agency	58	27	9	3	1	0	2	87	5	330
2019	11 to 20 years in current department or agency	52	27	13	5	2	0	2	81	6	354
2019	More than 20 years in current department or agency	63	23	7	2	4	0	1	87	6	96
2018	Less than 3 years in current department or agency	68	23	5	1	2	0	2	92	3	352
2018	3 to 10 years in current department or agency	57	27	10	4	1	0	1	85	4	390
2018	11 to 20 years in current department or agency	54	25	12	5	2	1	1	81	7	359
2018	More than 20 years in current department or agency	65	21	8	3	0	1	2	89	3	94
2017	Less than 3 years in current department or agency	67	17	9	2	2	0	3	87	4	342
2017	3 to 10 years in current department or agency	57	28	9	2	2	0	2	87	4	445
2017	11 to 20 years in current department or agency	53	26	10	5	1	0	4	83	7	363
2017	More than 20 years in current department or agency	53	32	12	2	0	0	2	86	2	105

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	71	13	6	5	4	0	1	85	9	302
2019	3 to 10 years in current department or agency	61	18	10	6	4	0	2	80	10	329
2019	11 to 20 years in current department or agency	56	24	9	5	4	0	2	82	8	352
2019	More than 20 years in current department or agency	71	13	7	1	7	0	1	85	8	94
2018	Less than 3 years in current department or agency	68	14	8	5	2	0	2	84	7	351
2018	3 to 10 years in current department or agency	57	19	11	7	4	0	1	77	11	390
2018	11 to 20 years in current department or agency	54	19	11	9	5	0	2	75	14	360
2018	More than 20 years in current department or agency	61	21	4	6	6	0	2	84	12	93
2017	Less than 3 years in current department or agency	69	12	7	5	3	1	4	85	8	342
2017	3 to 10 years in current department or agency	60	20	9	6	5	0	2	81	10	443
2017	11 to 20 years in current department or agency	53	20	12	5	6	1	4	77	11	360
2017	More than 20 years in current department or agency	60	23	9	4	2	0	2	85	6	105

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	8	4	2	2	0	23	90	5	300
2019	3 to 10 years in current department or agency	56	16	4	1	1	0	21	92	3	330
2019	11 to 20 years in current department or agency	52	18	9	3	1	0	17	85	5	353
2019	More than 20 years in current department or agency	64	7	4	2	2	0	20	90	5	95
2018	Less than 3 years in current department or agency	62	8	4	1	1	0	24	92	3	349
2018	3 to 10 years in current department or agency	52	15	6	3	0	0	24	89	3	386
2018	11 to 20 years in current department or agency	45	18	7	2	1	0	27	86	5	360
2018	More than 20 years in current department or agency	59	14	5	2	0	1	19	92	2	94
2017	Less than 3 years in current department or agency	65	9	3	1	1	0	21	93	3	341
2017	3 to 10 years in current department or agency	53	12	4	3	1	0	27	90	5	443
2017	11 to 20 years in current department or agency	51	16	4	2	1	1	25	91	5	362
2017	More than 20 years in current department or agency	55	17	3	3	1	0	22	92	5	105

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	77	11	6	1	0	0	5	93	1	301
2019	3 to 10 years in current department or agency	72	18	5	0	1	0	4	94	1	327
2019	11 to 20 years in current department or agency	73	17	5	2	0	0	4	93	2	355
2019	More than 20 years in current department or agency	77	14	4	1	2	0	2	93	3	96
2018	Less than 3 years in current department or agency	75	11	5	2	1	0	5	91	3	350
2018	3 to 10 years in current department or agency	68	19	6	1	1	0	5	91	2	390
2018	11 to 20 years in current department or agency	67	20	5	1	1	0	6	93	2	357
2018	More than 20 years in current department or agency	78	16	1	0	0	1	4	99	0	94
2017	Less than 3 years in current department or agency	72	13	5	1	0	1	9	93	2	340
2017	3 to 10 years in current department or agency	67	20	5	1	1	0	6	92	2	444
2017	11 to 20 years in current department or agency	67	18	6	1	0	0	8	93	1	358
2017	More than 20 years in current department or agency	68	17	10	2	0	1	3	88	2	105

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	70	11	6	5	6	0	2	83	12	302
2019	3 to 10 years in current department or agency	77	10	6	2	2	1	3	90	3	332
2019	11 to 20 years in current department or agency	78	11	5	0	2	0	3	92	3	355
2019	More than 20 years in current department or agency	83	9	5	0	1	0	2	95	1	96
2018	Less than 3 years in current department or agency	66	11	9	4	8	0	2	79	12	352
2018	3 to 10 years in current department or agency	71	16	4	3	3	1	2	90	6	390
2018	11 to 20 years in current department or agency	74	11	4	1	2	0	7	92	4	361
2018	More than 20 years in current department or agency	83	10	1	1	0	0	4	98	1	94
2017	Less than 3 years in current department or agency	54	14	9	9	10	0	5	71	20	343
2017	3 to 10 years in current department or agency	71	13	7	3	2	0	4	88	5	445
2017	11 to 20 years in current department or agency	67	16	4	3	2	0	6	89	6	364
2017	More than 20 years in current department or agency	80	12	4	0	0	0	4	96	0	104

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	29	10	3	4	0	1	83	7	303
2019	3 to 10 years in current department or agency	49	27	17	4	2	1	1	77	5	332
2019	11 to 20 years in current department or agency	47	28	18	4	2	0	1	76	6	354
2019	More than 20 years in current department or agency	62	25	8	0	2	0	2	90	2	96
2018	Less than 3 years in current department or agency	45	25	18	6	4	0	2	72	10	350
2018	3 to 10 years in current department or agency	41	29	17	8	3	0	2	72	11	388
2018	11 to 20 years in current department or agency	44	29	16	5	2	0	4	76	8	360
2018	More than 20 years in current department or agency	50	27	17	1	0	0	5	81	1	93
2017	Less than 3 years in current department or agency	54	24	12	4	2	0	4	81	6	343
2017	3 to 10 years in current department or agency	47	29	16	5	2	0	1	77	7	441
2017	11 to 20 years in current department or agency	47	27	15	4	2	1	3	77	7	361
2017	More than 20 years in current department or agency	54	24	12	3	4	1	2	80	7	103

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	38	36	7	2	0	55	10	301
2019	3 to 10 years in current department or agency	15	36	34	13	2	0	51	15	332
2019	11 to 20 years in current department or agency	17	28	42	10	3	0	45	13	360
2019	More than 20 years in current department or agency	20	36	30	7	6	1	56	14	98
2018	Less than 3 years in current department or agency	20	37	32	8	3	0	57	11	353
2018	3 to 10 years in current department or agency	9	32	40	15	4	0	41	19	390
2018	11 to 20 years in current department or agency	9	34	37	16	4	0	43	20	363
2018	More than 20 years in current department or agency	18	26	39	14	4	0	44	17	94
2017	Less than 3 years in current department or agency	14	40	33	9	4	0	54	13	343
2017	3 to 10 years in current department or agency	7	30	43	13	7	0	37	20	444
2017	11 to 20 years in current department or agency	10	28	41	15	5	1	37	21	364
2017	More than 20 years in current department or agency	5	33	43	16	4	0	38	19	105

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	4	16	33	33	12	0	1	46	21	295
2019	3 to 10 years in current department or agency	6	20	38	27	9	0	0	36	26	331
2019	11 to 20 years in current department or agency	7	19	39	24	10	0	1	35	26	357
2019	More than 20 years in current department or agency	8	17	45	19	10	0	0	29	26	96
2018	Less than 3 years in current department or agency	5	15	36	26	18	0	0	44	20	351
2018	3 to 10 years in current department or agency	8	18	44	22	8	0	0	30	26	386
2018	11 to 20 years in current department or agency	9	22	36	25	8	0	0	33	31	356
2018	More than 20 years in current department or agency	5	21	44	20	10	0	1	30	26	91
2017	Less than 3 years in current department or agency	6	14	34	30	16	0	0	46	20	342
2017	3 to 10 years in current department or agency	8	20	43	22	7	0	0	29	28	443
2017	11 to 20 years in current department or agency	8	22	39	19	12	0	1	31	30	364
2017	More than 20 years in current department or agency	3	23	49	16	8	1	0	25	26	105

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	41	8	3	2	1	87	5	298
2019	3 to 10 years in current department or agency	45	42	9	3	0	0	88	3	330
2019	11 to 20 years in current department or agency	50	40	6	2	1	0	90	4	360
2019	More than 20 years in current department or agency	48	43	7	1	0	0	92	1	95
2018	Less than 3 years in current department or agency	46	41	6	4	1	2	88	5	352
2018	3 to 10 years in current department or agency	47	41	7	2	0	2	90	2	388
2018	11 to 20 years in current department or agency	46	42	8	3	1	1	88	4	359
2018	More than 20 years in current department or agency	50	42	5	1	2	0	92	3	93
2017	Less than 3 years in current department or agency	37	41	9	5	2	6	83	8	342
2017	3 to 10 years in current department or agency	41	44	10	3	1	1	86	4	443
2017	11 to 20 years in current department or agency	39	47	8	3	2	1	87	5	363
2017	More than 20 years in current department or agency	41	47	8	0	2	1	90	2	104

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	40	13	5	3	1	0	79	8	303
2019	3 to 10 years in current department or agency	28	48	11	8	4	1	0	77	12	332
2019	11 to 20 years in current department or agency	33	40	14	8	4	1	0	74	12	358
2019	More than 20 years in current department or agency	32	43	12	6	5	0	1	76	12	97
2018	Less than 3 years in current department or agency	40	37	13	6	1	3	0	79	7	353
2018	3 to 10 years in current department or agency	31	43	14	9	3	1	0	74	12	391
2018	11 to 20 years in current department or agency	32	41	13	9	5	0	0	73	14	361
2018	More than 20 years in current department or agency	37	46	8	6	3	0	0	83	9	93
2017	Less than 3 years in current department or agency	29	46	11	8	4	2	0	77	12	343
2017	3 to 10 years in current department or agency	22	49	14	11	4	2	0	72	14	444
2017	11 to 20 years in current department or agency	20	47	15	12	5	1	0	67	17	364
2017	More than 20 years in current department or agency	26	47	15	6	4	3	0	75	9	105

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	303
2019	3 to 10 years in current department or agency	14	86	329
2019	11 to 20 years in current department or agency	17	83	361
2019	More than 20 years in current department or agency	8	92	98
2017	Less than 3 years in current department or agency	10	90	343
2017	3 to 10 years in current department or agency	17	83	444
2017	11 to 20 years in current department or agency	18	82	364
2017	More than 20 years in current department or agency	10	90	104
2014	Less than 3 years in current department or agency	7	93	230
2014	3 to 10 years in current department or agency	14	86	610
2014	11 to 20 years in current department or agency	13	87	370
2014	More than 20 years in current department or agency	14	86	119

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	80	20	46
2019	11 to 20 years in current department or agency	94	6	62
2017	Less than 3 years in current department or agency	88	12	39
2017	3 to 10 years in current department or agency	86	14	79
2017	11 to 20 years in current department or agency	83	17	65
2017	More than 20 years in current department or agency	100	0	10
2014	Less than 3 years in current department or agency	89	11	17
2014	3 to 10 years in current department or agency	85	15	83
2014	11 to 20 years in current department or agency	71	29	49
2014	More than 20 years in current department or agency	92	8	16

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	62	33	0	2	2	0	0	95	5	37
2019	11 to 20 years in current department or agency	55	31	9	4	2	0	0	86	6	56
2017	Less than 3 years in current department or agency	60	15	16	0	9	0	0	76	9	34
2017	3 to 10 years in current department or agency	46	38	10	6	0	0	0	84	6	68
2017	11 to 20 years in current department or agency	53	41	2	4	0	0	0	94	4	53
2017	More than 20 years in current department or agency	52	29	0	0	9	10	0	90	10	10
2014	Less than 3 years in current department or agency	49	32	0	19	0	0	0	81	19	15
2014	3 to 10 years in current department or agency	64	24	3	3	1	0	3	92	5	71
2014	11 to 20 years in current department or agency	51	44	0	6	0	0	0	94	6	35
2014	More than 20 years in current department or agency	53	27	6	6	0	7	0	86	7	15

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	34	18	13	13	1	1	21	79	301
2019	3 to 10 years in current department or agency	18	31	23	11	14	3	0	18	82	332
2019	11 to 20 years in current department or agency	30	31	23	6	7	1	1	31	69	355
2019	More than 20 years in current department or agency	52	21	12	10	3	2	0	53	47	97
2018	Less than 3 years in current department or agency	24	26	24	12	12	2	0	24	76	352
2018	3 to 10 years in current department or agency	20	28	24	14	11	3	0	21	79	391
2018	11 to 20 years in current department or agency	34	29	17	12	6	1	1	35	65	361
2018	More than 20 years in current department or agency	58	17	12	8	3	2	0	59	41	94
2017	Less than 3 years in current department or agency	19	24	24	11	18	3	2	20	80	343
2017	3 to 10 years in current department or agency	25	23	19	15	15	1	1	26	74	445
2017	11 to 20 years in current department or agency	38	24	19	7	7	4	1	39	61	363
2017	More than 20 years in current department or agency	54	11	14	8	6	7	0	57	43	105

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	72	28	238
2019	3 to 10 years in current department or agency	59	41	267
2019	11 to 20 years in current department or agency	52	48	242
2019	More than 20 years in current department or agency	44	56	46

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	33	67	232
2019	3 to 10 years in current department or agency	33	67	262
2019	11 to 20 years in current department or agency	42	58	234
2019	More than 20 years in current department or agency	41	59	42
2018	Less than 3 years in current department or agency	33	67	260
2018	3 to 10 years in current department or agency	31	69	301
2018	11 to 20 years in current department or agency	33	67	231
2018	More than 20 years in current department or agency	33	67	37

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	30	15	19	11	2	3	52	32	229
2019	3 to 10 years in current department or agency	20	29	17	15	12	1	4	53	29	262
2019	11 to 20 years in current department or agency	20	30	19	14	10	1	7	54	26	235
2019	More than 20 years in current department or agency	13	33	15	12	14	2	11	53	29	45
2018	Less than 3 years in current department or agency	25	29	15	13	9	1	9	59	24	263
2018	3 to 10 years in current department or agency	19	30	22	14	9	1	5	53	24	300
2018	11 to 20 years in current department or agency	22	25	20	10	8	0	15	55	21	231
2018	More than 20 years in current department or agency	13	33	14	16	10	2	13	54	30	38
2017	Less than 3 years in current department or agency	24	24	13	17	12	3	8	53	32	266
2017	3 to 10 years in current department or agency	15	26	16	18	12	1	12	48	34	322
2017	11 to 20 years in current department or agency	16	23	15	16	13	4	13	47	35	209
2017	More than 20 years in current department or agency	12	34	17	16	14	0	7	49	32	42

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	5	16	15	23	37	2	2	22	63	231
2019	3 to 10 years in current department or agency	7	13	16	20	37	1	5	22	61	261
2019	11 to 20 years in current department or agency	5	13	16	25	30	3	9	20	62	235
2019	More than 20 years in current department or agency	2	9	17	20	32	5	16	13	65	45
2018	Less than 3 years in current department or agency	9	13	15	22	35	2	5	23	61	263
2018	3 to 10 years in current department or agency	4	10	15	27	37	1	6	15	69	300
2018	11 to 20 years in current department or agency	2	10	12	26	41	2	9	13	74	231
2018	More than 20 years in current department or agency	5	2	20	22	45	0	6	8	71	38
2017	Less than 3 years in current department or agency	6	5	12	21	46	3	8	12	75	265
2017	3 to 10 years in current department or agency	3	7	8	18	53	1	9	11	80	322
2017	11 to 20 years in current department or agency	2	9	12	18	49	3	7	13	74	210
2017	More than 20 years in current department or agency	2	5	13	16	61	0	2	7	79	42

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	23	14	12	10	0	6	62	23	294
2019	3 to 10 years in current department or agency	31	21	18	11	12	0	7	56	24	324
2019	11 to 20 years in current department or agency	32	20	15	14	15	0	5	54	30	353
2019	More than 20 years in current department or agency	39	13	12	10	17	0	9	57	30	95
2018	Less than 3 years in current department or agency	35	18	20	12	8	1	7	57	22	350
2018	3 to 10 years in current department or agency	33	17	19	10	11	1	8	56	23	389
2018	11 to 20 years in current department or agency	33	15	15	13	14	0	10	53	30	360
2018	More than 20 years in current department or agency	36	16	11	8	17	1	10	59	29	94

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Heritage by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment