2019 Public Service Employee Survey Results for Canadian Heritage by Question 94. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 39 49 4 8 1 0 0 87 9 368
2019 PM-03 40 44 4 12 0 0 0 84 12 25
2019 PM-04 43 41 7 7 1 0 0 84 9 141
2019 PM-05 33 53 2 10 1 0 0 87 11 105
2019 PM-06 30 62 3 5 0 0 0 92 5 60
2017 PM 35 50 4 8 3 0 0 85 11 400
2017 PM-02 40 47 4 6 2 0 0 87 9 46
2017 PM-03 35 55 7 0 3 0 0 90 3 28
2017 PM-04 36 48 2 10 3 0 0 85 13 150
2017 PM-05 30 56 4 9 2 0 0 86 11 112
2017 PM-06 38 44 9 5 4 0 0 82 9 55
2014 PM 31 49 8 11 2 0 0 80 12 433
2014 PM-02 22 60 16 3 0 0 0 81 3 32
2014 PM-03 29 55 9 3 5 0 0 84 8 38
2014 PM-04 34 44 8 12 3 0 0 77 15 149
2014 PM-05 33 44 8 14 2 0 0 77 16 129
2014 PM-06 28 57 5 9 0 0 0 85 9 75
2011 PM 42 40 6 11 2 0 0 82 13 453
2011 PM-02 43 50 5 3 0 0 0 93 3 40
2011 PM-03 34 34 6 20 6 0 0 69 26 35
2011 PM-04 37 44 6 10 2 0 0 82 13 163
2011 PM-05 40 37 9 13 1 1 0 77 14 141
2011 PM-06 56 35 1 6 1 0 0 91 7 68
2008 PM 49 42 3 6 1 0 0 91 6 488
2008 PM-02 52 43 2 3 0 0 0 95 3 58
2008 PM-03 53 43 3 0 3 0 0 95 3 40
2008 PM-04 50 42 3 5 0 0 0 92 5 161
2008 PM-05 47 41 4 7 1 0 0 88 8 143
2008 PM-06 47 42 1 6 3 0 0 90 9 78

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 55 31 5 8 2 0 0 86 10 367
2019 PM-03 50 33 4 13 0 0 0 83 13 24
2019 PM-04 57 29 6 6 1 0 0 86 8 141
2019 PM-05 50 33 4 10 3 0 0 83 13 105
2019 PM-06 55 30 5 7 3 0 0 85 10 60
2017 PM 53 34 5 6 2 0 0 87 8 400
2017 PM-02 72 24 2 2 0 0 0 96 2 46
2017 PM-03 55 38 3 3 0 0 0 93 3 28
2017 PM-04 48 40 4 6 1 0 1 89 7 150
2017 PM-05 50 31 9 6 4 0 0 81 10 112
2017 PM-06 53 31 5 7 4 0 0 84 11 55
2014 PM 50 31 6 10 3 0 0 82 12 432
2014 PM-02 53 31 10 6 0 0 0 84 6 32
2014 PM-03 37 44 8 8 3 0 0 82 10 38
2014 PM-04 52 32 6 7 3 0 0 84 10 148
2014 PM-05 54 28 3 12 4 0 0 81 15 129
2014 PM-06 48 29 9 12 1 0 0 77 13 75
2011 PM 54 27 7 9 3 0 0 81 12 453
2011 PM-02 55 30 8 3 5 0 0 85 8 40
2011 PM-03 51 20 6 17 6 0 0 71 23 35
2011 PM-04 56 28 7 7 1 0 1 85 8 163
2011 PM-05 45 32 6 13 4 0 0 77 16 141
2011 PM-06 63 19 7 6 4 0 0 82 10 68
2008 PM 58 26 5 8 3 0 0 84 11 488
2008 PM-02 57 21 9 12 2 0 0 78 14 58
2008 PM-03 70 23 0 5 3 0 0 93 8 40
2008 PM-04 53 29 7 8 1 1 1 84 9 161
2008 PM-05 62 22 6 6 4 1 0 85 10 143
2008 PM-06 54 29 3 12 3 0 0 83 14 78

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 39 6 8 1 0 0 85 9 366
2019 PM-03 29 67 0 4 0 0 0 96 4 24
2019 PM-04 52 35 6 6 1 0 0 87 7 141
2019 PM-05 42 38 8 10 3 0 0 80 13 104
2019 PM-06 42 40 5 12 2 0 0 82 13 60
2017 PM 43 37 8 9 3 0 0 80 12 400
2017 PM-02 40 36 6 15 2 0 0 76 17 46
2017 PM-03 55 24 14 7 0 0 0 79 7 28
2017 PM-04 45 36 8 7 5 0 0 81 11 150
2017 PM-05 42 40 6 10 2 0 0 82 12 112
2017 PM-06 36 44 7 11 2 0 0 80 13 55
2014 PM 40 40 10 8 3 0 0 79 11 433
2014 PM-02 44 31 16 3 6 0 0 75 9 32
2014 PM-03 34 45 13 5 3 0 0 79 8 38
2014 PM-04 38 41 9 9 3 0 0 79 12 149
2014 PM-05 44 34 10 9 2 0 0 78 12 129
2014 PM-06 36 45 8 7 4 0 0 81 11 75
2011 PM 40 41 9 7 3 0 0 81 10 453
2011 PM-02 45 33 8 10 5 0 0 78 15 40
2011 PM-03 34 51 11 3 0 0 0 86 3 35
2011 PM-04 44 38 7 6 4 0 0 83 10 162
2011 PM-05 36 44 11 6 2 1 0 80 9 142
2011 PM-06 32 47 10 9 1 0 0 79 10 68

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 30 46 13 8 3 0 1 76 11 366
2019 PM-03 36 32 16 8 8 0 0 68 16 25
2019 PM-04 31 48 11 6 4 1 0 79 10 140
2019 PM-05 29 48 10 11 2 0 0 76 13 105
2019 PM-06 25 46 17 7 0 0 5 75 7 59
2018 PM 26 52 10 10 2 0 0 78 12 417
2018 PM-03 27 51 5 16 0 0 0 78 16 37
2018 PM-04 23 57 10 9 1 0 0 80 10 138
2018 PM-05 28 48 10 10 2 0 2 77 12 126
2018 PM-06 28 51 10 8 3 0 0 79 11 72
2017 PM 26 49 10 12 2 0 0 75 14 400
2017 PM-02 26 52 9 13 0 0 0 78 13 46
2017 PM-03 27 49 10 7 7 0 0 76 14 28
2017 PM-04 27 48 9 13 2 0 1 76 15 150
2017 PM-05 23 48 12 14 2 1 0 72 16 112
2017 PM-06 24 51 13 7 4 0 2 76 11 55
2014 PM 29 44 12 10 5 0 0 73 14 433
2014 PM-02 19 53 12 9 6 0 0 72 16 32
2014 PM-03 26 44 5 16 8 0 0 70 24 38
2014 PM-04 29 45 14 9 3 0 0 74 12 149
2014 PM-05 33 37 12 11 6 0 0 71 17 129
2014 PM-06 28 49 13 5 3 0 1 78 8 75
2011 PM 29 42 13 13 3 0 1 71 16 453
2011 PM-02 28 45 8 13 8 0 0 73 20 40
2011 PM-03 20 43 20 14 3 0 0 63 17 35
2011 PM-04 32 37 12 15 3 0 1 70 18 163
2011 PM-05 25 43 14 14 2 1 1 69 17 142
2011 PM-06 34 48 10 7 0 0 0 82 7 67
2008 PM 30 45 11 10 3 1 1 76 13 487
2008 PM-02 26 36 16 17 3 0 2 63 21 58
2008 PM-03 35 33 15 8 3 5 3 73 11 40
2008 PM-04 27 47 11 12 3 0 0 74 16 161
2008 PM-05 31 48 11 4 3 1 1 81 8 143
2008 PM-06 35 49 8 6 1 0 0 84 8 77

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 44 41 8 4 2 0 0 85 6 365
2019 PM-03 38 33 17 8 4 0 0 71 13 24
2019 PM-04 49 38 10 1 2 0 0 86 4 140
2019 PM-05 35 48 6 9 3 0 0 83 12 104
2019 PM-06 47 43 7 3 0 0 0 90 3 60
2017 PM 46 43 6 2 3 0 0 90 5 397
2017 PM-02 50 41 6 2 0 0 0 91 2 46
2017 PM-03 55 31 7 0 7 0 0 86 7 28
2017 PM-04 43 44 6 3 4 0 0 87 7 148
2017 PM-05 48 43 6 2 1 0 1 92 3 111
2017 PM-06 44 47 4 2 2 2 0 93 4 55
2014 PM 43 41 8 6 1 1 0 85 7 433
2014 PM-02 44 35 12 9 0 0 0 78 9 32
2014 PM-03 39 48 8 3 3 0 0 87 5 38
2014 PM-04 37 44 9 7 1 1 0 82 9 149
2014 PM-05 52 34 7 5 1 1 0 87 6 129
2014 PM-06 41 45 8 4 0 1 0 88 4 75

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 50 34 7 7 2 0 0 85 9 366
2019 PM-03 44 36 12 0 8 0 0 80 8 25
2019 PM-04 55 31 9 4 1 0 0 86 5 140
2019 PM-05 41 44 5 7 2 0 1 86 9 104
2019 PM-06 52 28 5 15 0 0 0 80 15 60
2018 PM 50 36 6 6 2 0 0 86 8 418
2018 PM-03 62 24 5 5 3 0 0 86 8 37
2018 PM-04 59 33 6 1 1 0 0 93 1 138
2018 PM-05 48 34 6 10 2 0 0 83 12 126
2018 PM-06 40 42 4 7 7 0 0 82 14 72
2017 PM 45 39 6 6 3 0 1 84 9 399
2017 PM-02 41 50 0 6 2 0 0 91 9 46
2017 PM-03 42 37 7 7 7 0 0 79 14 28
2017 PM-04 51 35 6 5 1 0 1 87 7 149
2017 PM-05 38 41 11 8 2 0 1 79 10 112
2017 PM-06 40 42 4 5 7 0 2 83 13 55
2014 PM 42 35 9 7 4 1 1 79 12 433
2014 PM-02 40 32 9 9 9 0 0 72 19 32
2014 PM-03 47 37 10 0 3 3 0 87 3 38
2014 PM-04 40 36 10 8 5 0 1 77 13 149
2014 PM-05 43 36 7 7 2 2 2 83 10 129
2014 PM-06 41 32 12 9 4 0 1 74 13 75
2011 PM 39 40 11 6 4 0 1 79 10 454
2011 PM-02 33 45 8 10 3 0 3 79 13 40
2011 PM-03 29 46 14 6 6 0 0 74 11 35
2011 PM-04 41 36 13 6 4 0 0 77 10 163
2011 PM-05 37 42 8 6 4 1 1 81 10 142
2011 PM-06 43 40 12 3 3 0 0 82 6 68

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 40 45 7 5 2 0 0 86 7 367
2019 PM-03 36 40 4 8 12 0 0 76 20 25
2019 PM-04 42 45 6 6 0 0 0 87 6 141
2019 PM-05 38 47 10 4 1 0 0 85 5 105
2019 PM-06 39 46 8 3 3 0 0 85 7 59
2018 PM 38 43 10 6 3 0 0 81 9 409
2018 PM-03 41 38 5 11 5 0 0 78 16 37
2018 PM-04 36 44 13 5 2 0 0 80 7 135
2018 PM-05 41 43 12 3 1 0 0 84 4 125
2018 PM-06 38 43 6 10 3 0 0 81 13 68
2017 PM 35 49 5 7 3 0 0 84 10 400
2017 PM-02 35 55 2 9 0 0 0 89 9 46
2017 PM-03 35 44 0 17 3 0 0 79 21 28
2017 PM-04 39 50 4 3 5 0 0 89 7 150
2017 PM-05 31 47 11 7 4 0 0 78 12 112
2017 PM-06 35 51 4 9 2 0 0 85 11 55
2014 PM 28 48 11 9 4 0 0 76 13 433
2014 PM-02 22 50 12 12 3 0 0 72 16 32
2014 PM-03 29 47 16 5 3 0 0 76 8 38
2014 PM-04 22 54 9 9 7 0 0 75 16 149
2014 PM-05 29 49 11 8 4 0 0 77 12 129
2014 PM-06 40 40 11 7 3 0 0 80 9 75
2011 PM 28 44 12 10 6 0 0 73 15 453
2011 PM-02 40 40 13 5 3 0 0 80 8 40
2011 PM-03 26 37 14 9 14 0 0 63 23 35
2011 PM-04 26 45 12 12 4 0 0 71 17 162
2011 PM-05 26 46 11 10 6 1 0 73 16 142
2011 PM-06 34 43 12 9 3 0 0 76 12 68
2008 PM 34 39 14 9 3 0 0 74 12 482
2008 PM-02 32 43 13 9 4 0 0 75 13 56
2008 PM-03 49 36 8 3 5 0 0 85 8 39
2008 PM-04 32 37 19 9 4 0 0 69 12 161
2008 PM-05 32 44 10 10 4 0 0 76 14 140
2008 PM-06 38 37 17 6 1 0 0 76 8 78

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 32 41 12 11 4 0 0 72 15 365
2019 PM-03 20 40 20 12 8 0 0 60 20 25
2019 PM-04 37 35 13 9 5 1 0 73 14 139
2019 PM-05 24 50 13 8 5 0 1 74 13 105
2019 PM-06 32 43 8 15 2 0 0 75 17 60
2018 PM 30 41 12 12 5 0 0 71 17 417
2018 PM-03 35 46 8 11 0 0 0 81 11 37
2018 PM-04 31 43 8 14 4 0 0 74 18 137
2018 PM-05 26 44 13 10 6 1 0 70 16 126
2018 PM-06 29 36 15 13 7 0 0 65 19 72
2017 PM 27 42 13 10 7 0 0 70 17 400
2017 PM-02 30 37 20 9 4 0 0 68 13 46
2017 PM-03 28 41 14 7 10 0 0 69 17 28
2017 PM-04 32 44 14 5 5 0 0 76 10 150
2017 PM-05 20 40 11 18 9 1 0 61 27 112
2017 PM-06 24 47 9 13 7 0 0 71 20 55
2014 PM 27 39 17 12 6 0 0 65 18 433
2014 PM-02 25 35 19 16 6 0 0 60 22 32
2014 PM-03 23 57 14 3 3 0 0 81 5 38
2014 PM-04 28 34 16 16 7 0 0 61 23 149
2014 PM-05 26 40 19 9 5 0 0 66 15 129
2014 PM-06 28 37 16 12 7 0 0 65 19 75
2011 PM 24 42 17 11 6 1 0 66 17 454
2011 PM-02 38 45 8 3 8 0 0 83 10 40
2011 PM-03 17 37 23 11 11 0 0 54 23 35
2011 PM-04 22 43 16 12 6 1 0 66 18 163
2011 PM-05 24 44 15 12 4 1 0 69 16 142
2011 PM-06 22 35 25 15 3 0 0 57 18 68

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 33 49 10 6 2 0 0 82 8 366
2019 PM-03 36 40 12 8 4 0 0 76 12 25
2019 PM-04 37 50 7 5 1 0 0 86 6 139
2019 PM-05 29 51 11 9 0 0 0 80 9 105
2019 PM-06 35 48 8 5 3 0 0 83 8 60
2018 PM 33 45 12 7 3 0 0 78 10 417
2018 PM-03 38 41 5 14 3 0 0 78 16 37
2018 PM-04 35 47 10 5 3 0 0 82 8 138
2018 PM-05 31 45 15 7 2 0 0 76 9 125
2018 PM-06 29 51 10 4 6 0 0 81 10 72
2017 PM 32 46 10 8 4 0 0 78 12 399
2017 PM-02 28 55 13 4 0 0 0 83 4 46
2017 PM-03 35 37 7 7 14 0 0 72 21 28
2017 PM-04 35 50 7 7 1 0 0 85 8 150
2017 PM-05 26 40 15 12 6 0 0 67 18 112
2017 PM-06 39 41 6 9 6 0 0 80 15 54

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 47 42 9 2 0 0 0 89 2 364
2019 PM-03 46 46 4 4 0 0 0 92 4 24
2019 PM-04 45 43 10 2 0 0 0 88 2 138
2019 PM-05 44 50 7 0 0 0 0 93 0 105
2019 PM-06 57 28 12 3 0 0 0 85 3 60
2018 PM 48 42 6 2 1 0 0 90 4 417
2018 PM-03 41 46 8 3 3 0 0 86 5 37
2018 PM-04 49 39 7 2 2 1 0 89 4 138
2018 PM-05 47 46 6 2 0 0 0 93 2 126
2018 PM-06 51 39 6 4 0 0 0 90 4 71
2017 PM 42 43 9 3 3 0 0 85 6 399
2017 PM-02 47 40 11 0 2 0 0 87 2 46
2017 PM-03 49 37 3 7 3 0 0 86 10 28
2017 PM-04 41 44 9 4 2 0 0 85 6 149
2017 PM-05 35 45 14 2 4 1 0 80 5 112
2017 PM-06 47 40 2 7 4 0 0 87 11 55
2014 PM 38 41 11 7 2 0 0 79 10 433
2014 PM-02 34 50 6 6 3 0 0 84 9 32
2014 PM-03 34 42 13 11 0 0 0 76 11 38
2014 PM-04 38 44 9 7 3 0 0 81 10 149
2014 PM-05 38 37 16 7 2 0 0 75 9 129
2014 PM-06 45 34 8 9 3 0 0 80 12 75
2011 PM 34 45 12 7 2 1 0 79 9 454
2011 PM-02 43 48 0 8 3 0 0 90 10 40
2011 PM-03 29 46 9 6 11 0 0 74 17 35
2011 PM-04 29 45 17 6 2 1 0 75 8 163
2011 PM-05 37 41 11 9 1 1 0 79 10 142
2011 PM-06 34 49 12 4 1 0 0 82 6 68
2008 PM 43 40 10 5 2 0 0 84 7 484
2008 PM-02 43 36 10 5 5 0 0 79 10 58
2008 PM-03 59 28 13 0 0 0 0 87 0 39
2008 PM-04 42 41 9 6 2 1 0 83 8 161
2008 PM-05 39 44 10 6 1 0 0 83 7 140
2008 PM-06 47 40 9 1 3 0 0 87 4 78

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 38 39 13 8 2 0 0 77 10 365
2019 PM-03 20 44 16 16 4 0 0 64 20 25
2019 PM-04 40 35 12 11 2 0 0 76 13 139
2019 PM-05 36 43 15 3 2 0 1 80 5 105
2019 PM-06 39 41 8 10 2 0 0 80 12 59
2018 PM 33 42 11 9 5 0 0 76 13 416
2018 PM-03 32 41 19 5 3 0 0 73 8 37
2018 PM-04 37 41 9 9 4 0 0 78 13 138
2018 PM-05 33 48 7 8 5 0 0 80 13 126
2018 PM-06 33 40 11 10 6 0 0 73 16 70
2017 PM 32 43 10 10 5 0 0 74 15 399
2017 PM-02 32 44 9 9 6 0 0 76 15 46
2017 PM-03 24 51 7 7 10 0 0 76 17 28
2017 PM-04 39 42 7 7 4 1 0 82 11 149
2017 PM-05 27 38 14 15 6 0 0 64 22 112
2017 PM-06 25 49 13 9 4 0 0 75 13 55

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 56 35 5 3 1 0 0 91 4 366
2019 PM-03 60 24 4 12 0 0 0 84 12 25
2019 PM-04 53 40 4 3 0 0 0 93 3 139
2019 PM-05 53 39 6 2 0 0 0 92 2 105
2019 PM-06 60 32 2 5 2 0 0 92 7 60
2018 PM 50 39 7 3 1 0 0 89 4 411
2018 PM-03 59 27 5 8 0 0 0 86 8 37
2018 PM-04 48 39 7 4 2 0 0 87 6 135
2018 PM-05 51 41 6 1 0 1 0 93 1 124
2018 PM-06 53 39 4 3 1 0 0 91 4 70
2017 PM 53 35 8 2 2 0 0 88 4 399
2017 PM-02 53 39 4 2 2 0 0 91 4 46
2017 PM-03 49 34 14 3 0 0 0 83 3 28
2017 PM-04 56 35 7 2 1 0 0 90 3 150
2017 PM-05 51 33 12 2 3 0 0 84 4 111
2017 PM-06 47 44 5 0 4 0 0 91 4 55
2014 PM 55 32 8 3 1 0 0 87 4 433
2014 PM-02 50 38 9 3 0 0 0 88 3 32
2014 PM-03 52 43 3 0 3 0 0 95 3 38
2014 PM-04 52 34 7 3 3 0 0 87 6 149
2014 PM-05 57 32 7 4 1 0 0 88 5 129
2014 PM-06 65 21 12 1 0 0 0 87 1 75
2011 PM 48 39 8 4 1 0 0 87 5 453
2011 PM-02 45 40 10 5 0 0 0 85 5 40
2011 PM-03 46 34 9 6 6 0 0 80 11 35
2011 PM-04 47 40 7 5 1 0 0 87 6 162
2011 PM-05 44 39 13 2 1 0 0 83 4 142
2011 PM-06 62 35 1 1 0 0 0 97 1 68

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 33 44 11 9 3 0 0 77 12 365
2019 PM-03 20 40 16 20 4 0 0 60 24 25
2019 PM-04 26 50 12 9 3 0 0 76 12 138
2019 PM-05 33 49 10 8 1 0 0 82 9 105
2019 PM-06 47 33 10 5 5 0 0 80 10 60
2018 PM 32 44 11 9 4 0 0 76 13 413
2018 PM-03 35 38 11 14 0 0 3 75 14 37
2018 PM-04 32 36 15 13 4 0 0 68 18 137
2018 PM-05 32 49 9 7 3 0 0 81 10 125
2018 PM-06 39 44 6 9 3 0 0 83 11 70
2017 PM 30 47 10 10 4 0 0 76 14 398
2017 PM-02 32 48 4 13 2 0 0 81 15 46
2017 PM-03 21 42 23 7 7 0 0 63 14 28
2017 PM-04 28 48 9 9 5 0 0 77 14 149
2017 PM-05 28 48 12 9 4 0 0 76 13 111
2017 PM-06 38 42 7 9 4 0 0 80 13 55
2014 PM 22 46 14 12 6 0 0 68 19 433
2014 PM-02 12 41 31 12 3 0 0 53 16 32
2014 PM-03 18 47 16 10 9 0 0 65 19 38
2014 PM-04 13 50 13 17 7 0 0 63 24 149
2014 PM-05 26 44 13 11 6 0 0 70 17 129
2014 PM-06 38 41 8 8 4 0 0 80 12 75
2011 PM 26 43 14 12 5 0 0 69 17 453
2011 PM-02 25 45 10 13 8 0 0 70 20 40
2011 PM-03 17 37 23 11 11 0 0 54 23 35
2011 PM-04 19 43 16 18 5 0 0 61 23 162
2011 PM-05 29 46 12 8 4 1 0 76 12 142
2011 PM-06 41 40 10 7 1 0 0 81 9 68

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 37 40 11 8 4 0 0 77 12 366
2019 PM-03 20 44 16 16 4 0 0 64 20 25
2019 PM-04 35 44 7 7 6 0 0 79 14 139
2019 PM-05 36 44 12 6 2 0 0 80 8 105
2019 PM-06 40 40 12 5 3 0 0 80 8 60
2018 PM 40 34 11 10 4 0 0 75 14 413
2018 PM-03 43 27 11 14 3 0 3 72 17 37
2018 PM-04 38 36 11 10 4 0 0 74 15 135
2018 PM-05 39 38 11 10 2 1 0 77 11 125
2018 PM-06 49 31 3 10 7 0 0 80 17 71
2017 PM 35 42 11 8 4 0 0 77 12 398
2017 PM-02 35 44 13 6 2 0 0 78 9 46
2017 PM-03 17 62 7 3 10 0 0 79 14 28
2017 PM-04 38 40 10 9 3 0 0 78 12 149
2017 PM-05 35 38 13 10 4 0 0 73 15 111
2017 PM-06 38 42 11 5 4 0 0 80 9 55
2014 PM 25 40 15 13 7 0 0 65 20 433
2014 PM-02 31 31 22 12 3 0 0 62 16 32
2014 PM-03 21 44 19 10 5 0 0 65 16 38
2014 PM-04 19 40 16 14 10 0 0 60 24 149
2014 PM-05 29 36 17 11 8 0 0 64 19 129
2014 PM-06 31 43 8 13 5 0 0 73 19 75

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 34 48 12 4 2 0 0 82 6 362
2019 PM-03 17 61 9 9 4 0 0 78 13 23
2019 PM-04 35 49 11 4 2 0 0 84 6 140
2019 PM-05 32 51 11 4 1 0 1 84 5 101
2019 PM-06 38 39 15 7 2 0 0 77 8 61
2018 PM 34 41 13 9 3 0 0 75 12 416
2018 PM-03 46 30 11 11 0 0 3 78 11 37
2018 PM-04 40 37 12 8 3 0 0 77 11 138
2018 PM-05 31 44 12 12 2 0 0 75 13 126
2018 PM-06 30 41 15 7 7 0 0 70 14 71
2017 PM 28 48 13 7 4 0 0 77 11 397
2017 PM-02 30 59 2 9 0 0 0 89 9 46
2017 PM-03 28 41 17 3 10 0 0 69 14 28
2017 PM-04 32 53 9 4 2 0 0 85 6 149
2017 PM-05 22 42 20 10 5 1 0 64 15 111
2017 PM-06 28 44 13 11 4 0 0 72 15 54
2014 PM 30 39 19 9 3 0 0 70 12 433
2014 PM-02 28 44 25 3 0 0 0 72 3 32
2014 PM-03 29 52 11 5 3 0 0 81 8 38
2014 PM-04 23 44 20 9 3 0 0 68 12 149
2014 PM-05 34 34 18 10 3 1 0 69 13 129
2014 PM-06 39 31 16 13 1 0 0 69 15 75
2011 PM 32 43 10 12 3 1 0 75 15 454
2011 PM-02 35 45 10 8 3 0 0 80 10 40
2011 PM-03 31 43 9 11 6 0 0 74 17 35
2011 PM-04 33 41 8 15 3 0 1 74 18 163
2011 PM-05 32 42 11 11 3 2 0 75 14 142
2011 PM-06 28 47 13 9 3 0 0 75 12 68

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 45 42 9 4 0 0 0 87 5 368
2019 PM-03 29 54 4 8 4 0 0 83 13 24
2019 PM-04 46 43 6 5 0 0 0 89 5 141
2019 PM-05 42 42 14 2 0 0 0 84 2 105
2019 PM-06 41 44 8 7 0 0 0 85 7 61
2018 PM 44 41 10 4 2 0 0 84 6 416
2018 PM-03 46 41 8 0 5 0 0 86 5 37
2018 PM-04 43 40 12 4 2 0 0 83 6 138
2018 PM-05 47 40 10 2 1 0 0 87 3 126
2018 PM-06 40 47 4 6 3 0 0 87 9 70
2017 PM 40 43 9 4 3 0 0 84 7 398
2017 PM-02 48 40 6 6 0 0 0 87 6 46
2017 PM-03 28 51 10 7 3 0 0 79 10 28
2017 PM-04 46 42 5 3 3 0 0 89 6 150
2017 PM-05 35 40 16 7 2 0 0 75 9 110
2017 PM-06 35 51 9 2 4 0 0 85 5 55
2014 PM 35 43 13 6 3 0 0 78 9 433
2014 PM-02 22 56 9 9 3 0 0 78 12 32
2014 PM-03 39 40 16 3 3 0 0 79 5 38
2014 PM-04 27 47 16 4 6 0 0 74 10 149
2014 PM-05 40 43 10 6 1 0 0 83 7 129
2014 PM-06 46 31 11 8 3 1 0 78 11 75
2011 PM 31 49 10 7 3 0 0 80 10 454
2011 PM-02 38 43 13 8 0 0 0 80 8 40
2011 PM-03 31 40 14 3 11 0 0 71 14 35
2011 PM-04 29 49 10 9 2 0 0 79 11 163
2011 PM-05 31 50 10 6 3 1 0 82 9 142
2011 PM-06 34 53 4 7 1 0 0 87 9 68
2008 PM 42 39 9 7 3 0 0 81 10 484
2008 PM-02 36 48 2 9 5 0 0 84 14 58
2008 PM-03 56 33 3 5 3 0 0 90 8 39
2008 PM-04 40 38 12 7 4 0 0 78 11 161
2008 PM-05 44 38 8 8 2 0 0 82 10 140
2008 PM-06 42 40 14 3 1 0 0 82 4 78

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 38 33 16 7 5 0 0 71 13 366
2019 PM-03 36 40 16 4 4 0 0 76 8 25
2019 PM-04 45 36 14 1 3 0 0 82 4 141
2019 PM-05 31 27 24 11 6 0 1 59 17 102
2019 PM-06 26 25 16 20 13 0 0 51 33 61
2018 PM 42 28 17 9 4 0 0 70 13 420
2018 PM-03 73 19 5 0 3 0 0 92 3 37
2018 PM-04 53 27 11 6 2 0 0 81 9 139
2018 PM-05 33 29 25 9 2 2 0 64 11 126
2018 PM-06 22 23 21 21 14 0 0 45 34 73
2017 PM 36 38 17 5 3 0 0 74 9 400
2017 PM-02 48 34 15 2 0 0 0 83 2 46
2017 PM-03 28 55 17 0 0 0 0 83 0 28
2017 PM-04 41 41 12 4 2 0 0 82 6 150
2017 PM-05 32 36 20 7 4 0 1 69 11 112
2017 PM-06 25 27 25 11 11 0 0 53 22 55
2014 PM 37 39 13 7 4 0 0 76 11 433
2014 PM-02 53 38 6 0 3 0 0 90 3 32
2014 PM-03 63 29 3 3 3 0 0 92 5 38
2014 PM-04 42 44 7 5 2 0 0 85 7 149
2014 PM-05 29 41 16 8 5 0 1 71 13 129
2014 PM-06 19 36 27 12 7 0 0 55 19 75
2011 PM 30 38 18 10 4 0 0 68 14 453
2011 PM-02 33 44 13 8 3 0 0 77 10 39
2011 PM-03 43 34 14 6 3 0 0 77 9 35
2011 PM-04 38 37 15 7 2 0 0 75 9 163
2011 PM-05 21 40 19 15 3 1 1 62 19 142
2011 PM-06 18 38 24 9 12 0 0 56 21 68
2008 PM 23 40 21 10 6 1 0 63 16 486
2008 PM-02 40 33 22 2 2 2 0 74 4 58
2008 PM-03 38 33 13 15 0 3 0 72 15 40
2008 PM-04 23 46 18 9 4 0 0 69 13 160
2008 PM-05 17 42 25 10 3 1 0 60 14 143
2008 PM-06 12 30 23 17 18 0 0 42 35 77

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 9 25 43 19 4 0 0 23 34 369
2019 PM-03 4 16 36 32 12 0 0 44 20 25
2019 PM-04 9 22 45 20 4 0 0 23 31 141
2019 PM-05 11 30 45 13 0 0 0 13 42 105
2019 PM-06 7 28 39 20 7 0 0 26 34 61
2018 PM 8 23 42 23 3 0 0 26 31 416
2018 PM-03 3 19 30 38 8 0 3 47 22 37
2018 PM-04 7 22 43 23 4 0 1 28 29 139
2018 PM-05 10 24 46 16 2 2 0 18 35 125
2018 PM-06 7 25 46 19 3 0 0 22 32 72
2017 PM 9 29 38 15 7 1 2 23 39 399
2017 PM-02 6 32 33 13 13 2 0 27 39 46
2017 PM-03 14 20 31 10 14 0 10 27 38 28
2017 PM-04 7 24 39 18 6 3 2 26 33 149
2017 PM-05 11 27 44 15 4 0 0 19 37 112
2017 PM-06 11 38 35 9 7 0 0 16 49 55
2014 PM 7 32 40 13 7 0 1 20 39 432
2014 PM-02 3 35 34 19 9 0 0 28 38 32
2014 PM-03 8 33 38 11 8 0 3 19 42 37
2014 PM-04 5 30 40 12 10 1 2 23 36 149
2014 PM-05 9 33 36 15 6 1 0 21 42 129
2014 PM-06 11 32 45 9 3 0 0 12 43 75
2011 PM 13 33 36 13 4 1 1 17 46 454
2011 PM-02 18 25 33 18 5 3 0 23 44 40
2011 PM-03 9 37 29 14 6 0 6 21 48 35
2011 PM-04 15 33 36 10 4 1 1 14 49 163
2011 PM-05 8 34 37 15 3 1 2 18 43 142
2011 PM-06 15 32 38 12 3 0 0 15 47 68
2008 PM 10 29 40 15 4 1 1 20 40 487
2008 PM-02 10 24 36 19 7 2 2 27 36 58
2008 PM-03 5 33 23 23 10 3 5 35 41 40
2008 PM-04 11 28 40 21 1 1 0 21 38 160
2008 PM-05 10 24 44 10 7 1 2 18 36 143
2008 PM-06 9 38 44 6 1 1 0 8 48 78

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 5 13 34 32 13 3 1 46 19 368
2019 PM-03 8 8 24 32 20 4 4 57 17 25
2019 PM-04 4 12 32 36 13 2 1 50 17 140
2019 PM-05 6 18 35 26 11 4 0 39 25 105
2019 PM-06 2 11 43 31 11 2 0 43 13 61
2018 PM 4 17 35 31 9 2 2 42 22 414
2018 PM-03 0 14 27 35 16 3 5 56 15 37
2018 PM-04 3 14 34 33 12 2 3 47 18 138
2018 PM-05 3 21 41 27 6 2 0 34 24 125
2018 PM-06 7 16 31 36 7 1 1 44 24 70
2017 PM 6 15 32 29 11 4 3 43 23 399
2017 PM-02 4 9 31 28 20 6 2 52 14 46
2017 PM-03 14 16 21 14 17 7 10 38 37 28
2017 PM-04 5 12 31 32 13 6 2 49 18 149
2017 PM-05 6 15 41 29 5 2 2 36 22 112
2017 PM-06 4 27 25 33 9 0 2 43 31 55
2014 PM 7 22 34 24 9 2 1 35 30 432
2014 PM-02 9 25 28 28 6 3 0 36 35 32
2014 PM-03 8 20 29 27 13 3 0 41 28 37
2014 PM-04 6 21 35 27 7 3 1 36 28 149
2014 PM-05 6 24 29 23 13 2 2 38 31 129
2014 PM-06 9 21 44 18 5 1 1 24 32 75
2011 PM 13 25 34 17 7 2 3 25 39 453
2011 PM-02 18 28 25 13 10 3 5 24 49 40
2011 PM-03 9 34 29 9 11 0 9 22 47 35
2011 PM-04 12 25 30 18 10 3 1 30 39 162
2011 PM-05 13 18 43 19 3 1 3 23 32 142
2011 PM-06 12 31 34 21 1 0 1 22 43 68
2008 PM 10 18 33 23 11 3 2 35 30 487
2008 PM-02 14 22 28 14 19 2 2 34 38 58
2008 PM-03 3 15 28 20 18 10 8 45 21 40
2008 PM-04 11 19 36 25 6 3 0 32 31 161
2008 PM-05 10 17 33 24 10 3 3 37 28 143
2008 PM-06 9 19 34 25 13 0 0 38 29 77

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 18 34 34 10 4 0 1 14 52 368
2019 PM-03 16 20 44 8 12 0 0 20 36 25
2019 PM-04 16 34 35 12 3 0 0 15 50 140
2019 PM-05 22 46 24 7 2 0 0 9 68 105
2019 PM-06 20 26 41 7 7 0 0 13 46 61
2018 PM 16 31 35 12 4 1 1 17 47 416
2018 PM-03 8 32 32 11 16 0 0 27 41 37
2018 PM-04 14 32 37 12 4 1 1 17 46 139
2018 PM-05 18 35 36 8 0 2 0 8 55 125
2018 PM-06 17 31 25 19 7 0 1 27 48 72
2017 PM 21 32 32 10 2 1 1 13 54 399
2017 PM-02 11 34 36 11 7 2 0 18 46 45
2017 PM-03 28 28 27 7 3 3 3 11 60 28
2017 PM-04 19 30 34 14 1 2 1 15 50 150
2017 PM-05 26 34 32 4 4 0 1 8 60 112
2017 PM-06 22 35 29 13 2 0 0 15 56 55
2014 PM 32 32 25 6 2 1 1 8 66 432
2014 PM-02 22 41 19 9 6 3 0 16 65 32
2014 PM-03 25 32 32 11 0 0 0 11 57 37
2014 PM-04 39 30 22 5 2 1 1 8 70 149
2014 PM-05 33 32 26 5 3 0 1 9 65 129
2014 PM-06 29 32 29 5 1 0 3 7 63 75
2011 PM 30 30 27 8 2 1 1 11 61 454
2011 PM-02 28 23 35 8 5 3 0 13 51 40
2011 PM-03 34 34 14 11 3 0 3 15 71 35
2011 PM-04 36 31 26 4 2 1 1 6 68 163
2011 PM-05 23 33 30 8 2 1 2 11 58 142
2011 PM-06 32 28 25 13 1 0 0 15 60 68
2008 PM 26 32 29 6 4 2 1 10 60 487
2008 PM-02 28 26 31 10 3 2 0 14 54 58
2008 PM-03 18 23 30 5 13 8 5 20 46 40
2008 PM-04 29 32 30 6 2 1 0 8 62 160
2008 PM-05 23 37 28 6 3 2 1 9 62 143
2008 PM-06 28 32 31 5 4 0 0 9 60 78

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 9 25 38 22 5 0 0 27 35 367
2019 PM-03 8 16 24 40 12 0 0 52 24 25
2019 PM-04 4 22 43 23 6 1 1 29 27 141
2019 PM-05 15 29 37 17 2 0 0 19 44 105
2019 PM-06 13 33 37 10 7 0 0 17 47 60
2018 PM 8 21 42 23 6 0 0 29 29 413
2018 PM-03 0 14 24 38 24 0 0 62 14 37
2018 PM-04 7 14 43 29 7 0 0 36 21 137
2018 PM-05 7 23 47 19 2 2 0 21 31 124
2018 PM-06 13 35 38 14 1 0 0 15 47 72
2017 PM 9 24 39 20 5 1 1 25 35 398
2017 PM-02 4 13 46 20 13 2 0 35 18 45
2017 PM-03 14 21 23 24 10 3 3 37 37 28
2017 PM-04 7 17 42 27 5 2 1 33 24 150
2017 PM-05 11 27 46 13 3 0 1 16 38 112
2017 PM-06 13 52 22 11 2 0 0 13 65 54
2014 PM 9 26 36 22 6 0 0 28 35 431
2014 PM-02 3 32 19 34 9 3 0 45 36 32
2014 PM-03 8 19 34 28 11 0 0 39 28 36
2014 PM-04 9 19 34 29 8 1 1 38 28 149
2014 PM-05 8 26 43 19 4 0 0 23 34 129
2014 PM-06 16 39 33 12 0 0 0 12 55 75
2011 PM 15 23 39 17 5 0 1 22 39 451
2011 PM-02 18 33 25 15 8 3 0 23 51 40
2011 PM-03 20 17 43 11 3 0 6 15 39 35
2011 PM-04 15 20 36 24 5 0 1 29 35 162
2011 PM-05 11 27 42 14 4 1 1 18 39 141
2011 PM-06 16 24 45 10 4 0 0 15 40 67
2008 PM 10 27 40 17 5 1 1 22 38 488
2008 PM-02 9 26 38 12 14 2 0 26 35 58
2008 PM-03 5 25 25 30 13 0 3 44 31 40
2008 PM-04 9 20 44 23 3 1 0 26 29 161
2008 PM-05 10 25 46 14 2 1 1 16 36 143
2008 PM-06 13 47 31 9 0 0 0 9 60 78

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 15 30 28 18 6 1 1 25 46 369
2019 PM-03 8 16 44 20 12 0 0 32 24 25
2019 PM-04 15 24 31 21 8 1 0 29 40 141
2019 PM-05 21 36 25 14 2 0 2 17 58 105
2019 PM-06 15 38 31 7 7 3 0 14 54 61
2018 PM 18 27 28 18 6 1 2 25 46 414
2018 PM-03 5 8 19 43 14 0 11 64 15 37
2018 PM-04 12 28 31 17 9 1 1 27 41 138
2018 PM-05 22 32 23 15 4 3 1 20 56 124
2018 PM-06 26 29 33 8 1 0 1 10 56 72
2017 PM 21 31 25 14 5 2 2 19 54 398
2017 PM-02 11 31 22 16 13 2 4 32 45 45
2017 PM-03 21 14 30 17 10 3 3 30 37 28
2017 PM-04 17 24 33 16 4 4 2 22 43 149
2017 PM-05 26 38 19 11 5 0 2 16 65 112
2017 PM-06 29 44 16 9 0 0 2 9 74 55
2014 PM 21 34 25 12 6 1 1 19 56 431
2014 PM-02 16 32 16 25 9 3 0 35 49 32
2014 PM-03 8 29 28 16 16 3 0 33 39 37
2014 PM-04 20 29 30 12 5 2 2 17 52 149
2014 PM-05 25 35 23 12 5 0 1 17 61 128
2014 PM-06 25 41 20 7 5 0 1 12 67 75
2011 PM 20 28 31 13 4 1 2 18 50 454
2011 PM-02 25 20 25 25 3 3 0 28 46 40
2011 PM-03 17 34 20 11 6 3 9 19 58 35
2011 PM-04 23 23 35 12 5 1 1 18 47 163
2011 PM-05 15 34 31 11 4 1 4 16 51 142
2011 PM-06 24 31 31 12 3 0 0 15 54 68
2008 PM 11 20 35 23 7 2 3 31 32 488
2008 PM-02 5 14 36 31 9 0 5 42 20 58
2008 PM-03 5 13 15 40 18 3 8 64 19 40
2008 PM-04 16 14 36 24 7 2 1 31 31 161
2008 PM-05 9 21 41 16 6 3 3 23 32 143
2008 PM-06 9 35 33 19 1 3 0 21 45 78

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 7 23 34 25 7 2 1 33 32 368
2019 PM-03 12 24 24 16 12 12 0 32 41 25
2019 PM-04 6 18 33 31 9 1 1 41 25 141
2019 PM-05 6 33 37 19 6 0 0 25 38 104
2019 PM-06 8 20 38 28 7 0 0 34 28 61
2018 PM 8 24 31 25 8 1 3 34 34 416
2018 PM-03 8 24 19 22 16 0 11 42 36 37
2018 PM-04 4 23 33 25 10 1 4 37 29 139
2018 PM-05 9 26 28 28 6 2 1 35 36 125
2018 PM-06 14 19 44 19 1 0 1 21 34 72
2017 PM 11 25 29 23 9 2 2 33 37 398
2017 PM-02 11 16 20 31 13 4 4 49 30 45
2017 PM-03 16 21 42 10 3 0 7 15 40 28
2017 PM-04 7 18 30 30 11 2 1 42 27 150
2017 PM-05 13 28 29 21 7 1 1 29 42 111
2017 PM-06 15 42 24 13 5 2 0 19 57 55
2014 PM 11 25 29 23 9 1 2 33 37 432
2014 PM-02 12 25 31 19 9 3 0 29 39 32
2014 PM-03 19 19 27 20 13 0 3 34 39 37
2014 PM-04 9 21 28 31 7 2 2 40 31 149
2014 PM-05 9 31 29 21 9 0 2 31 40 129
2014 PM-06 13 23 36 19 8 0 1 27 36 75
2011 PM 13 22 36 20 5 2 2 26 36 453
2011 PM-02 15 10 48 23 0 3 3 24 26 40
2011 PM-03 17 43 11 14 11 0 3 26 62 35
2011 PM-04 10 18 37 26 6 1 2 32 29 163
2011 PM-05 13 21 38 16 4 4 4 22 37 141
2011 PM-06 15 25 37 19 3 1 0 22 40 68
2008 PM 18 26 32 13 4 3 2 19 47 486
2008 PM-02 21 32 30 11 4 2 2 15 55 57
2008 PM-03 13 23 28 20 8 5 5 31 39 40
2008 PM-04 21 25 33 13 3 4 1 16 49 160
2008 PM-05 17 24 32 12 6 6 4 19 45 143
2008 PM-06 13 31 36 17 4 0 0 21 44 78

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 15 32 38 10 3 1 1 13 48 366
2019 PM-03 12 36 28 16 8 0 0 24 48 25
2019 PM-04 16 29 40 10 4 1 0 14 46 141
2019 PM-05 17 38 37 8 0 0 1 8 55 103
2019 PM-06 15 30 43 8 3 0 0 12 45 60
2018 PM 13 29 38 14 3 2 1 17 44 416
2018 PM-03 5 35 27 19 8 0 5 29 43 37
2018 PM-04 14 24 40 17 2 2 1 19 40 139
2018 PM-05 14 35 34 13 2 2 1 15 50 125
2018 PM-06 13 33 40 10 4 0 0 14 46 72
2017 PM 21 30 33 9 3 2 1 12 53 398
2017 PM-02 15 24 41 11 7 2 0 18 40 45
2017 PM-03 17 35 34 3 3 0 7 7 56 28
2017 PM-04 21 30 30 13 2 3 1 16 53 150
2017 PM-05 21 32 36 4 4 2 1 8 55 111
2017 PM-06 24 33 33 5 4 0 2 9 57 55
2014 PM 24 28 32 10 4 1 0 14 53 432
2014 PM-02 22 22 22 25 6 3 0 32 45 32
2014 PM-03 28 21 35 13 0 0 3 14 50 37
2014 PM-04 21 32 32 9 3 2 1 12 55 149
2014 PM-05 27 23 34 10 5 0 0 15 50 129
2014 PM-06 27 37 27 5 4 0 0 9 64 75

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 8 25 40 19 7 1 0 26 33 368
2019 PM-03 4 20 56 12 8 0 0 20 24 25
2019 PM-04 11 29 39 14 6 1 0 21 40 140
2019 PM-05 9 27 34 20 9 1 1 29 36 105
2019 PM-06 3 20 44 25 8 0 0 33 23 61
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 70 19 5 4 1 0 0 90 5 368
2019 PM-03 60 20 8 12 0 0 0 80 12 25
2019 PM-04 72 20 5 2 0 0 1 93 2 141
2019 PM-05 72 16 5 4 3 0 0 89 7 105
2019 PM-06 65 22 7 7 0 0 0 87 7 60
2017 PM 72 21 3 3 1 0 0 93 3 400
2017 PM-02 81 15 0 4 0 0 0 96 4 46
2017 PM-03 83 14 0 3 0 0 0 97 3 28
2017 PM-04 69 22 5 3 0 0 1 92 3 150
2017 PM-05 71 23 2 2 3 0 0 94 4 112
2017 PM-06 69 22 5 2 2 0 0 91 4 55
2014 PM 70 21 4 3 2 0 0 92 5 433
2014 PM-02 75 22 3 0 0 0 0 97 0 32
2014 PM-03 63 26 5 5 0 0 0 90 5 38
2014 PM-04 68 21 5 3 2 0 0 90 5 149
2014 PM-05 72 19 3 2 3 0 0 91 5 129
2014 PM-06 72 23 1 1 1 0 1 96 3 75
2011 PM 69 21 4 3 2 0 1 91 5 454
2011 PM-02 70 23 0 3 5 0 0 93 8 40
2011 PM-03 57 34 6 3 0 0 0 91 3 35
2011 PM-04 71 21 4 2 1 0 1 93 3 163
2011 PM-05 66 18 7 6 3 0 0 84 9 142
2011 PM-06 74 24 1 1 0 0 0 97 1 68
2008 PM 68 20 3 4 3 0 2 89 7 488
2008 PM-02 60 24 5 2 7 0 2 86 9 58
2008 PM-03 80 10 3 0 8 0 0 90 8 40
2008 PM-04 61 20 6 7 2 0 4 84 10 161
2008 PM-05 73 21 1 2 2 0 1 94 4 143
2008 PM-06 73 19 1 5 1 0 0 92 6 78

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 26 34 17 8 4 6 4 67 14 368
2019 PM-03 21 29 29 4 8 0 8 55 14 24
2019 PM-04 27 31 12 12 6 9 4 66 20 141
2019 PM-05 22 39 20 10 3 6 1 65 13 105
2019 PM-06 36 33 20 2 2 5 3 75 4 61
2018 PM 22 38 15 10 6 6 4 67 17 419
2018 PM-03 27 38 8 3 3 19 3 83 7 37
2018 PM-04 18 38 14 13 4 7 5 64 20 138
2018 PM-05 24 34 17 9 6 6 6 65 16 126
2018 PM-06 25 44 15 4 10 3 0 70 14 73
2017 PM 28 33 12 10 6 7 4 68 18 400
2017 PM-02 37 31 7 11 6 6 2 74 19 46
2017 PM-03 37 21 10 10 14 7 0 63 26 28
2017 PM-04 23 34 16 9 5 6 7 66 16 150
2017 PM-05 27 29 13 12 7 7 4 64 21 112
2017 PM-06 31 44 7 7 5 4 2 79 13 55
2014 PM 28 31 14 12 6 4 4 65 20 432
2014 PM-02 31 38 19 9 3 0 0 69 12 32
2014 PM-03 26 29 19 18 5 3 0 56 24 38
2014 PM-04 28 26 17 12 6 4 7 61 20 148
2014 PM-05 34 27 9 12 8 6 5 69 22 129
2014 PM-06 21 44 9 13 5 3 4 70 20 75

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 49 32 8 8 3 0 0 81 11 366
2019 PM-03 44 24 12 16 4 0 0 68 20 25
2019 PM-04 47 29 14 6 4 0 0 76 11 140
2019 PM-05 44 38 5 11 2 0 0 83 13 104
2019 PM-06 59 31 3 7 0 0 0 90 7 61
2018 PM 50 31 8 6 4 0 0 82 10 420
2018 PM-03 49 30 14 5 3 0 0 78 8 37
2018 PM-04 50 30 10 6 3 1 0 80 9 139
2018 PM-05 51 33 7 4 4 1 1 85 8 126
2018 PM-06 58 27 3 5 7 0 0 85 12 73
2017 PM 50 31 7 7 5 0 0 81 12 400
2017 PM-02 46 34 7 6 6 0 0 80 13 46
2017 PM-03 51 21 10 7 10 0 0 72 17 28
2017 PM-04 48 34 7 6 5 0 0 81 11 150
2017 PM-05 48 29 10 7 4 1 0 79 12 112
2017 PM-06 64 27 0 7 2 0 0 91 9 55
2014 PM 46 32 11 6 4 0 0 78 10 433
2014 PM-02 37 38 16 6 3 0 0 75 9 32
2014 PM-03 39 29 13 11 5 3 0 70 17 38
2014 PM-04 44 34 12 5 4 1 0 78 9 149
2014 PM-05 50 29 11 5 5 0 0 79 10 129
2014 PM-06 49 31 9 7 3 0 1 81 9 75

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 55 33 6 5 1 0 0 88 7 368
2019 PM-03 48 28 16 0 8 0 0 76 8 25
2019 PM-04 52 33 7 7 1 0 0 85 8 141
2019 PM-05 54 34 4 8 1 0 0 88 9 104
2019 PM-06 61 33 3 3 0 0 0 93 3 61
2018 PM 56 31 7 5 1 0 0 87 6 419
2018 PM-03 68 22 8 3 0 0 0 89 3 37
2018 PM-04 53 32 7 6 1 0 0 85 8 139
2018 PM-05 57 33 5 5 1 0 0 90 6 125
2018 PM-06 60 30 3 4 3 0 0 90 7 73
2017 PM 48 39 6 6 2 0 0 86 8 399
2017 PM-02 57 30 0 11 2 0 0 87 13 46
2017 PM-03 55 35 0 3 7 0 0 90 10 28
2017 PM-04 46 41 7 4 2 0 0 87 6 150
2017 PM-05 44 40 8 7 2 0 0 83 9 112
2017 PM-06 48 39 6 6 2 0 0 87 7 54
2014 PM 45 38 10 5 2 0 0 83 7 433
2014 PM-02 37 50 9 3 0 0 0 88 3 32
2014 PM-03 31 42 22 5 0 0 0 73 5 38
2014 PM-04 47 37 11 3 1 1 0 85 4 149
2014 PM-05 48 30 11 8 3 0 0 78 11 129
2014 PM-06 45 44 3 5 3 0 0 89 8 75

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 49 39 6 3 1 1 0 89 5 367
2019 PM-03 33 54 0 4 4 4 0 91 9 24
2019 PM-04 52 36 5 5 1 0 0 89 6 140
2019 PM-05 45 41 10 3 2 0 0 86 5 105
2019 PM-06 57 41 2 0 0 0 0 98 0 61
2018 PM 45 41 7 5 1 1 0 87 6 420
2018 PM-03 38 46 5 11 0 0 0 84 11 37
2018 PM-04 45 41 9 4 1 1 0 87 4 139
2018 PM-05 51 38 5 4 2 1 0 90 6 126
2018 PM-06 48 42 5 1 3 0 0 90 4 73
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 48 32 11 4 1 1 2 83 5 367
2019 PM-03 28 28 24 12 0 4 4 61 13 25
2019 PM-04 49 30 11 4 2 2 1 82 7 141
2019 PM-05 47 33 14 4 0 0 2 81 4 104
2019 PM-06 56 34 5 3 0 0 2 92 3 61

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 43 33 12 8 3 1 1 77 11 369
2019 PM-03 36 32 20 4 8 0 0 68 12 25
2019 PM-04 46 33 9 5 4 2 0 81 9 141
2019 PM-05 41 32 12 10 1 1 2 75 12 105
2019 PM-06 41 34 11 10 2 0 2 77 12 61
2018 PM 40 36 10 8 5 0 1 76 13 420
2018 PM-03 41 38 11 5 3 0 3 81 8 37
2018 PM-04 40 42 6 8 3 0 0 83 11 139
2018 PM-05 40 33 11 6 7 0 2 75 14 126
2018 PM-06 36 34 11 11 7 0 1 71 18 73
2017 PM 41 38 9 7 4 1 0 80 11 400
2017 PM-02 41 36 10 4 6 2 0 79 11 46
2017 PM-03 31 48 10 7 3 0 0 79 10 28
2017 PM-04 44 37 11 5 3 0 0 81 8 150
2017 PM-05 44 35 7 9 3 2 0 81 12 112
2017 PM-06 29 45 7 13 4 0 2 76 17 55
2014 PM 41 36 12 8 3 1 0 78 11 433
2014 PM-02 28 47 22 3 0 0 0 75 3 32
2014 PM-03 37 40 8 10 5 0 0 77 16 38
2014 PM-04 46 32 9 7 4 1 0 80 12 149
2014 PM-05 46 32 11 8 2 2 1 79 10 129
2014 PM-06 31 44 13 9 3 0 0 75 12 75
2011 PM 34 39 10 12 4 1 0 73 16 454
2011 PM-02 43 40 10 5 0 3 0 85 5 40
2011 PM-03 31 46 6 11 6 0 0 77 17 35
2011 PM-04 33 36 12 13 4 2 0 70 18 163
2011 PM-05 32 43 10 10 4 0 1 76 14 142
2011 PM-06 32 34 10 19 4 0 0 66 24 68
2008 PM 31 36 13 11 8 1 0 67 19 489
2008 PM-02 31 34 21 3 9 2 0 67 12 58
2008 PM-03 48 28 10 10 5 0 0 75 15 40
2008 PM-04 30 32 17 12 8 1 1 63 20 161
2008 PM-05 29 40 9 10 10 1 0 70 21 144
2008 PM-06 28 42 9 15 5 0 0 71 21 78

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 48 33 9 5 2 1 1 83 8 368
2019 PM-03 48 40 4 0 8 0 0 88 8 25
2019 PM-04 50 30 9 5 3 3 0 83 8 141
2019 PM-05 44 35 11 7 1 1 1 81 8 105
2019 PM-06 52 30 8 5 3 0 2 83 8 60
2018 PM 46 36 10 3 3 1 1 83 6 419
2018 PM-03 46 35 19 0 0 0 0 81 0 37
2018 PM-04 49 35 9 1 4 1 1 85 5 138
2018 PM-05 43 39 7 3 4 2 2 85 7 126
2018 PM-06 44 34 11 3 5 3 0 80 8 73
2017 PM 47 35 9 4 3 1 0 84 7 399
2017 PM-02 56 30 5 4 4 0 0 86 9 46
2017 PM-03 42 37 14 0 7 0 0 79 7 28
2017 PM-04 50 39 5 4 2 1 0 89 6 150
2017 PM-05 46 32 12 5 2 4 0 81 7 111
2017 PM-06 35 38 13 7 5 0 2 74 13 55
2014 PM 48 28 15 3 3 3 0 78 6 433
2014 PM-02 25 41 25 6 3 0 0 66 9 32
2014 PM-03 50 18 16 10 3 3 0 70 13 38
2014 PM-04 49 28 13 2 4 4 0 80 6 149
2014 PM-05 51 29 12 2 1 5 1 84 2 129
2014 PM-06 47 27 19 3 4 1 0 74 7 75
2011 PM 44 33 11 7 2 2 0 79 10 454
2011 PM-02 40 38 15 5 0 3 0 79 5 40
2011 PM-03 40 26 20 14 0 0 0 66 14 35
2011 PM-04 44 33 9 9 2 4 0 80 11 163
2011 PM-05 44 36 6 5 5 3 1 83 10 142
2011 PM-06 41 32 19 6 1 0 0 74 7 68
2008 PM 41 32 11 7 6 3 0 75 13 488
2008 PM-02 41 28 19 3 5 2 2 71 9 58
2008 PM-03 49 28 10 3 5 5 0 81 8 39
2008 PM-04 38 33 13 6 5 4 1 75 12 161
2008 PM-05 38 37 6 9 8 3 0 76 17 144
2008 PM-06 51 28 8 9 4 0 0 79 13 78

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 48 35 9 5 2 0 1 84 7 368
2019 PM-03 40 32 12 12 4 0 0 72 16 25
2019 PM-04 50 33 9 4 4 0 0 83 8 141
2019 PM-05 43 39 10 5 0 0 3 85 5 104
2019 PM-06 51 33 5 8 2 0 2 85 10 61
2018 PM 42 38 9 6 5 0 0 80 10 418
2018 PM-03 35 32 16 11 3 0 3 69 14 37
2018 PM-04 46 37 9 5 3 1 0 83 8 138
2018 PM-05 43 37 9 6 5 0 1 81 10 125
2018 PM-06 42 38 7 5 7 0 0 81 12 73
2017 PM 45 37 8 6 4 1 0 82 10 400
2017 PM-02 45 36 5 5 6 2 0 84 11 46
2017 PM-03 38 37 7 10 7 0 0 76 17 28
2017 PM-04 45 40 8 4 3 0 0 85 7 150
2017 PM-05 46 35 9 6 3 1 0 82 9 112
2017 PM-06 44 29 11 7 7 2 0 74 15 55
2014 PM 45 33 12 6 3 1 0 79 9 433
2014 PM-02 31 41 19 9 0 0 0 72 9 32
2014 PM-03 44 31 11 10 3 0 0 76 13 38
2014 PM-04 43 36 11 6 3 1 0 80 9 149
2014 PM-05 52 26 12 5 2 2 1 80 8 129
2014 PM-06 41 35 13 5 5 0 0 76 11 75
2011 PM 41 37 11 8 2 1 0 79 10 454
2011 PM-02 48 33 13 5 0 3 0 82 5 40
2011 PM-03 37 29 17 17 0 0 0 66 17 35
2011 PM-04 37 39 13 7 2 1 0 77 10 163
2011 PM-05 43 37 8 8 3 1 0 81 11 142
2011 PM-06 41 41 9 6 3 0 0 82 9 68
2008 PM 38 34 12 10 5 1 0 73 15 489
2008 PM-02 34 36 14 10 3 0 2 72 14 58
2008 PM-03 45 35 15 5 0 0 0 80 5 40
2008 PM-04 37 34 12 9 6 1 1 73 15 161
2008 PM-05 38 33 11 10 7 1 0 71 17 144
2008 PM-06 38 37 6 15 3 0 0 76 18 78

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 82 13 3 2 1 0 0 95 3 367
2019 PM-03 80 12 4 4 0 0 0 92 4 25
2019 PM-04 82 11 4 1 1 0 1 94 2 141
2019 PM-05 80 13 3 1 3 0 0 93 4 105
2019 PM-06 83 14 0 3 0 0 0 97 3 59
2017 PM 82 14 2 1 1 0 1 96 2 398
2017 PM-02 83 11 2 2 2 0 0 94 4 46
2017 PM-03 76 21 3 0 0 0 0 97 0 28
2017 PM-04 78 17 2 1 0 0 1 97 1 148
2017 PM-05 87 9 2 0 3 0 0 96 3 112
2017 PM-06 80 15 4 0 2 0 0 95 2 55
2014 PM 76 18 3 1 1 0 1 94 3 433
2014 PM-02 75 25 0 0 0 0 0 100 0 32
2014 PM-03 69 23 3 3 3 0 0 92 5 38
2014 PM-04 74 19 3 1 1 0 1 95 2 149
2014 PM-05 81 12 3 2 2 0 1 94 3 129
2014 PM-06 77 19 1 3 0 0 0 96 3 75
2011 PM 82 11 2 2 1 0 1 94 4 454
2011 PM-02 93 5 0 0 3 0 0 98 3 40
2011 PM-03 74 11 6 9 0 0 0 86 9 35
2011 PM-04 84 9 3 1 2 0 1 94 2 163
2011 PM-05 79 13 2 4 1 0 0 92 6 142
2011 PM-06 82 18 0 0 0 0 0 100 0 68
2008 PM 81 13 2 1 2 0 1 95 3 488
2008 PM-02 76 16 2 0 3 0 3 95 4 58
2008 PM-03 80 13 5 0 3 0 0 93 3 40
2008 PM-04 74 19 1 2 2 0 2 95 4 161
2008 PM-05 90 7 1 1 1 0 1 97 2 143
2008 PM-06 86 8 4 1 1 0 0 94 3 78

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 68 20 3 5 2 1 1 91 7 368
2019 PM-03 68 20 0 4 4 0 4 92 8 25
2019 PM-04 74 18 1 5 1 1 0 93 6 141
2019 PM-05 65 20 7 6 2 0 1 86 8 105
2019 PM-06 62 28 2 2 2 2 3 95 4 60
2017 PM 56 28 5 4 2 2 2 87 7 399
2017 PM-02 54 29 6 6 2 0 2 85 9 46
2017 PM-03 44 21 10 3 10 10 0 73 16 28
2017 PM-04 60 30 2 5 1 1 1 92 6 150
2017 PM-05 53 27 8 3 4 3 4 85 7 111
2017 PM-06 53 31 4 7 0 2 4 88 8 55
2014 PM 49 28 7 5 4 3 4 82 10 433
2014 PM-02 37 38 12 6 6 0 0 75 12 32
2014 PM-03 37 31 5 5 5 3 13 81 12 38
2014 PM-04 48 26 7 7 5 3 3 79 13 149
2014 PM-05 59 25 6 4 0 2 4 89 4 129
2014 PM-06 43 31 8 1 7 5 5 82 9 75
2011 PM 43 29 9 7 4 5 3 78 13 453
2011 PM-02 43 15 13 5 10 13 3 68 18 40
2011 PM-03 37 31 17 3 3 6 3 75 6 35
2011 PM-04 40 29 8 10 5 4 4 75 16 162
2011 PM-05 46 32 6 6 4 4 2 84 10 142
2011 PM-06 44 31 12 7 1 3 1 78 9 68

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 65 22 8 3 2 1 0 87 4 369
2019 PM-03 60 20 16 4 0 0 0 80 4 25
2019 PM-04 69 21 6 0 3 1 0 91 3 141
2019 PM-05 61 24 6 7 1 1 1 86 8 105
2019 PM-06 66 20 11 2 2 0 0 85 3 61
2018 PM 60 26 8 3 3 0 0 86 6 418
2018 PM-03 59 14 16 8 3 0 0 73 11 37
2018 PM-04 63 29 4 1 3 0 0 92 4 138
2018 PM-05 60 28 5 3 3 0 1 89 6 126
2018 PM-06 57 24 14 1 4 0 0 81 6 72
2017 PM 59 25 6 4 4 1 0 85 9 399
2017 PM-02 58 29 2 4 6 0 0 87 11 46
2017 PM-03 62 24 0 3 10 0 0 86 14 28
2017 PM-04 61 27 7 2 2 1 0 89 4 150
2017 PM-05 61 21 8 4 4 2 0 83 8 111
2017 PM-06 49 27 5 11 5 2 0 78 17 55

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 51 32 7 5 3 0 0 84 8 367
2019 PM-03 54 25 4 13 4 0 0 79 17 24
2019 PM-04 55 32 6 4 2 0 0 87 6 141
2019 PM-05 41 40 10 5 4 1 0 82 9 105
2019 PM-06 55 23 8 7 5 0 2 80 12 60
2018 PM 48 32 9 6 4 0 0 81 10 419
2018 PM-03 49 30 14 5 3 0 0 78 8 37
2018 PM-04 53 33 4 6 4 0 0 86 10 139
2018 PM-05 47 32 10 6 4 0 1 80 10 125
2018 PM-06 44 34 11 5 5 0 0 78 11 73
2017 PM 54 28 7 6 5 0 0 82 11 400
2017 PM-02 65 20 4 2 9 0 0 85 11 46
2017 PM-03 55 31 3 0 10 0 0 86 10 28
2017 PM-04 55 31 7 4 3 0 0 86 7 150
2017 PM-05 55 25 11 6 4 0 0 80 10 112
2017 PM-06 45 24 7 18 5 0 0 69 24 55
2014 PM 47 32 10 6 3 1 0 80 9 433
2014 PM-02 40 38 16 6 0 0 0 78 6 32
2014 PM-03 44 30 8 16 3 0 0 74 18 38
2014 PM-04 50 30 11 4 3 2 0 82 8 149
2014 PM-05 52 31 8 5 2 2 0 85 7 129
2014 PM-06 37 37 12 7 7 0 0 75 13 75

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 58 9 14 1 1 0 76 15 92
2019 PM-06 22 63 8 8 0 0 0 84 8 51
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 33 41 11 7 2 7 0 79 9 363
2019 PM-03 36 48 4 8 4 0 0 84 12 25
2019 PM-04 29 40 11 9 2 9 0 75 13 140
2019 PM-05 32 41 16 7 1 3 0 75 8 105
2019 PM-06 34 45 5 5 2 9 0 86 8 56
2018 PM 33 36 14 8 3 7 0 73 12 420
2018 PM-03 41 30 11 8 3 8 0 76 12 37
2018 PM-04 32 36 12 9 3 8 0 74 13 139
2018 PM-05 33 34 17 6 2 7 0 72 9 126
2018 PM-06 29 37 11 11 7 5 0 70 19 73
2017 PM 23 42 15 8 6 7 0 69 14 399
2017 PM-02 48 30 13 2 4 2 0 80 7 46
2017 PM-03 30 42 3 14 10 0 0 72 24 28
2017 PM-04 21 41 16 6 5 11 0 69 13 150
2017 PM-05 12 49 17 11 6 6 0 64 18 111
2017 PM-06 22 44 16 9 5 4 0 68 15 55
2014 PM 21 36 21 10 4 7 0 61 16 433
2014 PM-02 19 38 31 3 6 3 0 58 10 32
2014 PM-03 21 39 18 11 5 5 0 63 17 38
2014 PM-04 22 34 19 15 3 6 1 60 19 149
2014 PM-05 19 35 19 12 5 12 0 60 18 129
2014 PM-06 21 40 24 4 4 7 0 66 9 75
2011 PM 20 37 17 11 6 9 0 63 18 454
2011 PM-02 28 33 18 5 5 13 0 69 11 40
2011 PM-03 17 54 11 14 0 3 0 74 15 35
2011 PM-04 17 37 18 11 8 8 0 59 21 163
2011 PM-05 22 31 18 10 6 13 0 60 19 142
2011 PM-06 21 43 13 13 6 4 0 66 20 68

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 26 46 14 9 3 2 0 74 12 363
2019 PM-03 33 46 8 4 8 0 0 79 13 24
2019 PM-04 23 48 16 8 4 2 1 72 12 141
2019 PM-05 24 47 12 13 2 2 0 72 16 105
2019 PM-06 32 43 18 5 2 0 0 75 7 56
2018 PM 29 40 17 8 4 2 0 70 13 420
2018 PM-03 38 41 11 3 5 3 0 81 8 37
2018 PM-04 32 32 22 9 4 1 0 66 12 139
2018 PM-05 25 44 15 10 2 3 0 71 13 126
2018 PM-06 25 44 11 11 10 0 0 68 21 73
2017 PM 22 39 18 11 8 3 0 62 19 399
2017 PM-02 43 35 11 4 4 2 0 80 9 45
2017 PM-03 27 24 21 14 14 0 0 51 28 28
2017 PM-04 19 44 17 8 7 4 0 66 16 150
2017 PM-05 16 40 17 18 8 1 0 57 26 112
2017 PM-06 20 36 24 13 5 2 0 57 19 55
2014 PM 17 38 24 12 6 2 0 57 18 433
2014 PM-02 22 28 34 6 9 0 0 50 16 32
2014 PM-03 18 31 31 13 6 0 0 50 19 38
2014 PM-04 19 36 26 14 3 2 1 56 18 149
2014 PM-05 15 39 20 14 8 4 0 56 23 129
2014 PM-06 19 47 17 7 8 3 0 67 15 75
2011 PM 13 36 23 16 8 3 0 51 25 454
2011 PM-02 18 33 28 8 10 5 0 53 18 40
2011 PM-03 11 49 9 23 9 0 0 60 31 35
2011 PM-04 14 33 26 15 9 3 0 49 25 163
2011 PM-05 12 33 24 18 8 5 0 47 27 142
2011 PM-06 13 40 24 15 7 1 0 54 22 68
2008 PM 21 40 19 10 7 3 0 63 18 486
2008 PM-02 19 41 26 9 3 0 2 61 12 58
2008 PM-03 28 41 18 5 3 5 0 73 8 39
2008 PM-04 19 37 19 11 8 6 1 60 20 159
2008 PM-05 21 40 17 8 10 3 0 63 19 144
2008 PM-06 23 44 17 12 5 0 0 67 17 78

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 18 41 20 10 4 6 0 63 15 362
2019 PM-03 28 44 16 0 8 4 0 75 8 25
2019 PM-04 18 41 21 11 3 6 0 63 14 141
2019 PM-05 14 39 26 15 4 3 0 54 19 103
2019 PM-06 18 45 16 11 5 5 0 66 17 56
2018 PM 18 39 20 14 3 5 0 61 18 417
2018 PM-03 28 42 11 8 6 3 3 74 15 36
2018 PM-04 20 37 21 12 4 6 0 61 17 138
2018 PM-05 13 43 22 14 2 6 0 59 17 125
2018 PM-06 15 36 19 21 5 4 0 53 27 73
2017 PM 13 36 24 14 7 6 0 52 23 399
2017 PM-02 30 34 22 6 4 2 0 66 11 46
2017 PM-03 20 28 17 14 17 3 0 49 33 28
2017 PM-04 12 39 23 13 5 8 0 56 19 150
2017 PM-05 6 37 25 16 8 8 0 47 26 111
2017 PM-06 11 29 27 22 9 2 0 41 31 55
2014 PM 11 34 24 16 9 6 0 48 26 433
2014 PM-02 12 37 31 10 9 0 0 50 19 32
2014 PM-03 16 26 34 16 6 3 0 43 22 38
2014 PM-04 12 32 20 20 11 5 0 46 33 149
2014 PM-05 9 33 23 15 10 9 0 46 28 129
2014 PM-06 11 43 21 11 7 8 0 58 19 75
2011 PM 7 33 24 23 8 6 0 43 32 453
2011 PM-02 10 33 23 20 8 8 0 46 30 40
2011 PM-03 9 31 31 23 6 0 0 40 29 35
2011 PM-04 7 36 25 20 9 4 0 44 31 163
2011 PM-05 4 31 22 26 8 9 0 39 37 142
2011 PM-06 9 34 24 19 6 7 0 47 27 67
2008 PM 10 37 26 13 6 8 0 51 21 486
2008 PM-02 10 40 26 12 3 9 0 55 17 58
2008 PM-03 23 28 23 10 5 10 0 57 17 39
2008 PM-04 8 38 27 13 6 7 0 50 21 161
2008 PM-05 6 35 26 15 8 9 0 46 26 144
2008 PM-06 11 46 24 12 4 4 0 59 16 76

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 18 44 19 13 4 2 0 63 17 364
2019 PM-03 24 52 12 4 8 0 0 76 12 25
2019 PM-04 15 43 21 15 4 2 0 59 20 140
2019 PM-05 13 42 24 17 3 1 0 56 20 105
2019 PM-06 19 54 12 9 4 2 0 75 13 57
2018 PM 17 42 18 15 5 3 0 61 21 420
2018 PM-03 24 49 8 14 3 3 0 75 17 37
2018 PM-04 23 35 19 14 6 2 0 59 21 139
2018 PM-05 13 40 20 17 4 6 0 56 23 126
2018 PM-06 10 51 16 21 3 0 0 60 23 73
2017 PM 15 44 18 14 6 2 0 60 21 399
2017 PM-02 24 46 13 13 2 2 0 71 15 46
2017 PM-03 27 31 21 7 14 0 0 58 21 28
2017 PM-04 15 43 19 12 7 3 0 60 20 150
2017 PM-05 9 46 19 18 6 3 0 56 25 112
2017 PM-06 11 50 17 19 4 0 0 61 22 54
2014 PM 14 37 18 17 11 3 0 53 29 431
2014 PM-02 19 28 28 13 12 0 0 47 25 32
2014 PM-03 10 42 18 16 14 0 0 52 30 38
2014 PM-04 15 38 17 15 12 3 0 55 28 148
2014 PM-05 14 29 17 25 10 5 0 45 37 128
2014 PM-06 13 48 17 8 9 4 0 64 18 75
2011 PM 12 38 16 22 10 2 0 51 33 453
2011 PM-02 13 38 15 18 8 10 0 56 28 40
2011 PM-03 9 40 14 23 14 0 0 49 37 35
2011 PM-04 13 33 19 23 11 0 0 47 34 163
2011 PM-05 9 39 15 23 11 3 0 49 36 142
2011 PM-06 16 43 16 18 3 3 0 62 22 67
2008 PM 16 39 18 18 9 1 0 55 27 489
2008 PM-02 14 41 22 16 7 0 0 55 22 58
2008 PM-03 25 43 8 20 3 3 0 69 23 40
2008 PM-04 16 35 20 17 11 1 0 52 28 161
2008 PM-05 13 39 15 22 11 0 0 51 33 144
2008 PM-06 18 40 26 12 5 0 0 58 17 78

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 60 27 8 1 1 2 0 89 3 368
2019 PM-03 60 28 8 0 0 0 4 92 0 25
2019 PM-04 62 23 8 1 3 4 0 88 4 141
2019 PM-05 55 32 10 1 1 1 0 88 2 105
2019 PM-06 62 28 7 2 0 2 0 92 2 60
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 26 53 13 7 1 1 0 79 8 368
2019 PM-03 32 60 8 0 0 0 0 92 0 25
2019 PM-04 28 50 13 8 1 1 0 78 9 141
2019 PM-05 20 59 12 7 2 0 0 79 9 105
2019 PM-06 23 53 10 8 2 2 2 79 10 60
2018 PM 29 54 11 5 1 1 0 83 6 420
2018 PM-03 35 59 5 0 0 0 0 95 0 37
2018 PM-04 31 50 12 5 2 0 0 81 7 139
2018 PM-05 26 56 10 7 0 2 0 83 7 126
2018 PM-06 26 49 16 7 1 0 0 75 8 73
2017 PM 28 47 14 9 2 0 0 75 10 398
2017 PM-02 38 49 9 4 0 0 0 87 4 45
2017 PM-03 34 45 14 0 7 0 0 79 7 28
2017 PM-04 31 45 15 8 1 0 0 75 9 150
2017 PM-05 21 51 14 11 3 0 0 73 13 111
2017 PM-06 22 47 15 16 0 0 0 69 16 55
2014 PM 23 48 15 10 2 2 0 73 11 433
2014 PM-02 22 38 28 9 3 0 0 59 12 32
2014 PM-03 23 57 10 9 0 0 0 81 9 38
2014 PM-04 24 48 14 9 1 4 0 74 11 149
2014 PM-05 26 48 14 10 2 1 0 74 12 129
2014 PM-06 21 47 16 11 3 3 0 70 14 75
2011 PM 16 49 15 13 4 2 0 66 18 453
2011 PM-02 23 45 10 13 5 5 0 71 18 40
2011 PM-03 11 60 17 3 9 0 0 71 11 35
2011 PM-04 18 48 15 13 4 1 0 67 18 162
2011 PM-05 13 47 18 16 4 3 0 62 20 142
2011 PM-06 19 47 12 16 4 1 0 67 21 68

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 16 41 22 14 4 3 0 58 19 366
2019 PM-03 16 48 24 4 4 4 0 67 8 25
2019 PM-04 16 45 21 11 4 4 0 64 15 140
2019 PM-05 13 38 23 17 6 2 1 52 24 104
2019 PM-06 12 35 25 25 2 2 0 47 27 60

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 42 39 11 5 2 1 0 82 7 369
2019 PM-03 24 40 24 4 8 0 0 64 12 25
2019 PM-04 43 33 11 9 1 2 0 78 10 141
2019 PM-05 38 46 12 3 1 0 0 84 4 105
2019 PM-06 52 38 5 0 2 2 2 93 2 61
2018 PM 44 41 6 4 3 1 2 87 7 419
2018 PM-03 41 38 8 5 3 3 3 83 9 37
2018 PM-04 39 46 7 4 1 1 1 87 6 138
2018 PM-05 46 37 6 5 2 1 3 87 7 126
2018 PM-06 56 36 3 3 3 0 0 92 5 73
2017 PM 43 41 6 4 3 2 1 86 7 399
2017 PM-02 37 50 0 11 2 0 0 86 14 46
2017 PM-03 25 53 7 7 0 0 7 84 8 27
2017 PM-04 42 39 9 3 3 3 1 84 6 150
2017 PM-05 44 41 5 4 5 1 0 86 8 112
2017 PM-06 58 33 4 2 2 0 2 93 4 55
2014 PM 46 38 7 4 3 2 0 86 7 433
2014 PM-02 34 38 6 9 3 9 0 79 14 32
2014 PM-03 34 56 5 0 5 0 0 90 5 38
2014 PM-04 41 40 8 4 3 2 1 84 8 149
2014 PM-05 54 29 9 5 3 1 0 83 8 129
2014 PM-06 55 40 1 4 0 0 0 95 4 75
2011 PM 42 36 9 6 4 2 1 81 10 452
2011 PM-02 44 33 10 5 5 3 0 79 11 39
2011 PM-03 29 54 3 6 6 3 0 85 12 35
2011 PM-04 41 35 13 6 2 2 1 78 9 162
2011 PM-05 47 32 7 6 3 4 1 83 10 142
2011 PM-06 43 41 6 4 6 0 0 84 10 68
2008 PM 42 35 9 7 4 3 1 79 11 489
2008 PM-02 34 34 14 10 2 3 2 73 13 58
2008 PM-03 50 33 10 0 5 0 3 85 5 40
2008 PM-04 39 32 11 10 5 2 1 74 15 161
2008 PM-05 49 30 6 8 3 3 1 83 11 144
2008 PM-06 37 49 6 4 3 1 0 87 6 78

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 41 42 10 4 2 1 0 84 6 365
2019 PM-03 24 56 8 8 4 0 0 80 12 25
2019 PM-04 38 42 11 4 2 2 0 82 7 140
2019 PM-05 41 42 11 5 1 1 0 83 6 103
2019 PM-06 50 38 8 0 3 0 0 88 3 60
2018 PM 41 39 13 3 3 1 0 81 6 415
2018 PM-03 36 56 6 0 3 0 0 92 3 36
2018 PM-04 38 41 17 2 2 0 0 79 4 138
2018 PM-05 44 31 14 6 3 2 0 76 9 125
2018 PM-06 50 35 7 4 3 1 0 86 7 72

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 14 24 23 16 9 11 4 45 29 366
2019 PM-03 8 28 32 16 8 8 0 39 26 25
2019 PM-04 16 25 22 18 9 11 1 46 30 141
2019 PM-05 11 23 22 17 11 12 5 40 33 104
2019 PM-06 20 22 22 8 7 12 10 53 19 60
2018 PM 14 28 20 15 11 11 2 48 29 419
2018 PM-03 19 24 27 14 5 5 5 48 21 37
2018 PM-04 14 25 19 14 14 12 2 46 32 138
2018 PM-05 9 29 21 20 10 10 2 42 34 126
2018 PM-06 21 34 12 8 10 15 0 65 21 73
2017 PM 12 23 24 12 13 14 1 41 30 399
2017 PM-02 11 22 26 11 13 17 0 40 28 46
2017 PM-03 17 25 25 7 18 7 0 45 27 27
2017 PM-04 12 28 23 13 10 13 1 46 27 150
2017 PM-05 10 18 23 14 17 16 3 34 38 112
2017 PM-06 13 25 22 7 15 18 0 47 27 55
2014 PM 12 24 20 12 13 17 3 46 30 433
2014 PM-02 9 19 28 16 22 6 0 30 40 32
2014 PM-03 5 29 23 8 6 21 8 48 19 38
2014 PM-04 12 26 17 17 9 16 3 47 32 149
2014 PM-05 15 22 18 9 18 18 1 45 33 129
2014 PM-06 16 28 19 5 11 17 4 56 20 75
2011 PM 10 21 20 17 11 18 3 39 36 454
2011 PM-02 8 20 13 23 13 23 3 37 47 40
2011 PM-03 17 20 23 14 9 14 3 45 28 35
2011 PM-04 11 18 18 19 12 19 3 37 39 163
2011 PM-05 8 19 24 15 12 18 3 35 35 142
2011 PM-06 9 34 19 16 6 13 3 51 26 68

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 20 39 19 14 5 2 0 61 20 365
2019 PM-03 16 36 32 12 4 0 0 52 16 25
2019 PM-04 25 32 20 12 8 4 0 59 20 138
2019 PM-05 13 49 15 18 5 0 0 62 23 105
2019 PM-06 17 43 23 12 3 2 0 61 15 60
2018 PM 19 38 19 15 6 2 0 58 22 419
2018 PM-03 19 35 19 16 5 5 0 57 23 37
2018 PM-04 22 37 17 15 7 2 0 60 23 138
2018 PM-05 13 37 25 18 5 2 0 51 24 126
2018 PM-06 25 40 15 14 5 1 0 65 19 73
2017 PM 23 38 17 12 6 4 0 64 19 399
2017 PM-02 28 52 9 9 0 2 0 82 9 46
2017 PM-03 13 38 24 7 14 3 0 53 22 28
2017 PM-04 23 34 17 15 5 6 0 60 22 149
2017 PM-05 21 37 19 13 5 4 1 61 20 112
2017 PM-06 25 44 16 9 5 0 0 69 15 55
2014 PM 20 38 17 16 7 2 0 59 24 433
2014 PM-02 28 35 16 6 12 3 0 65 19 32
2014 PM-03 18 37 21 16 8 0 0 55 24 38
2014 PM-04 19 37 15 19 7 3 0 58 27 149
2014 PM-05 23 35 15 17 9 1 0 59 26 129
2014 PM-06 15 48 19 11 5 1 1 64 17 75
2011 PM 16 41 18 16 7 1 0 58 24 453
2011 PM-02 25 53 13 8 3 0 0 78 10 40
2011 PM-03 11 20 20 31 17 0 0 31 49 35
2011 PM-04 17 37 21 18 7 1 0 54 25 163
2011 PM-05 13 41 18 18 6 4 0 56 25 142
2011 PM-06 15 57 15 6 7 0 0 72 13 67
2008 PM 22 39 19 11 6 3 0 63 17 489
2008 PM-02 21 29 26 14 7 3 0 52 21 58
2008 PM-03 28 43 10 10 3 8 0 76 14 40
2008 PM-04 23 40 19 8 7 2 0 65 15 161
2008 PM-05 23 38 18 12 6 3 0 63 19 144
2008 PM-06 21 42 22 12 3 1 0 64 14 78

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 33 20 16 12 2 1 52 28 367
2019 PM-03 24 20 32 12 12 0 0 44 24 25
2019 PM-04 15 32 18 18 15 1 1 48 34 140
2019 PM-05 17 31 18 20 10 1 2 50 31 105
2019 PM-06 13 42 28 7 7 2 2 57 14 60
2018 PM 19 29 18 18 14 2 0 49 32 419
2018 PM-03 27 27 19 16 11 0 0 54 27 37
2018 PM-04 22 24 16 16 19 3 0 48 36 139
2018 PM-05 14 29 22 22 12 2 0 44 34 125
2018 PM-06 22 33 16 12 14 0 3 56 27 73
2017 PM 15 31 14 22 14 3 1 48 38 400
2017 PM-02 22 30 9 30 4 4 0 54 36 46
2017 PM-03 23 24 10 31 10 0 0 48 42 28
2017 PM-04 14 34 11 20 15 3 1 51 37 150
2017 PM-05 11 30 16 20 20 3 2 42 41 112
2017 PM-06 15 29 24 16 9 5 2 47 27 55
2014 PM 14 28 15 24 15 3 1 44 41 433
2014 PM-02 16 22 25 12 19 3 3 40 33 32
2014 PM-03 10 29 21 24 16 0 0 39 40 38
2014 PM-04 17 26 10 25 17 4 1 45 45 149
2014 PM-05 12 29 12 29 14 3 0 43 45 129
2014 PM-06 13 32 21 15 13 3 3 48 30 75
2011 PM 11 32 17 20 17 1 1 44 38 453
2011 PM-02 23 33 13 18 15 0 0 55 33 40
2011 PM-03 6 23 20 23 29 0 0 29 51 35
2011 PM-04 12 28 18 21 20 1 1 40 42 163
2011 PM-05 9 37 15 20 14 3 1 48 36 142
2011 PM-06 12 34 22 16 12 0 3 48 29 67
2008 PM 17 34 12 21 11 3 1 54 33 487
2008 PM-02 9 28 16 24 17 5 2 39 44 58
2008 PM-03 28 35 15 13 3 8 0 68 16 40
2008 PM-04 17 37 11 22 10 2 1 55 34 161
2008 PM-05 17 36 12 19 13 3 0 54 33 142
2008 PM-06 21 32 13 21 10 3 1 55 32 78

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 50 26 14 5 2 1 2 78 7 367
2019 PM-03 44 28 20 8 0 0 0 72 8 25
2019 PM-04 50 24 18 4 2 2 0 76 6 140
2019 PM-05 50 27 14 3 4 0 2 79 7 105
2019 PM-06 49 28 7 10 2 0 5 81 12 61

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 62 11 6 4 4 2 11 85 8 367
2019 PM-03 64 12 12 4 0 0 8 83 4 25
2019 PM-04 58 14 5 8 5 5 6 80 15 139
2019 PM-05 63 12 6 2 5 0 12 86 8 105
2019 PM-06 69 5 5 0 2 0 20 92 2 61

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 51 28 12 2 2 2 2 82 5 368
2019 PM-03 44 24 24 4 4 0 0 68 8 25
2019 PM-04 51 29 10 4 4 2 1 82 7 140
2019 PM-05 50 29 13 3 1 2 2 82 4 105
2019 PM-06 51 28 15 0 0 0 7 84 0 61

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 41 21 15 8 5 4 5 69 14 365
2019 PM-03 40 12 32 8 4 0 4 54 13 25
2019 PM-04 44 24 11 8 7 4 1 72 16 140
2019 PM-05 36 18 19 12 5 5 6 60 19 102
2019 PM-06 39 23 20 3 0 5 10 73 4 61

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 13 8 10 10 3 9 67 23 366
2019 PM-03 44 28 12 4 4 4 4 78 9 25
2019 PM-04 37 11 12 13 17 5 4 53 33 139
2019 PM-05 51 14 5 9 10 1 11 74 21 104
2019 PM-06 52 13 7 5 0 2 21 85 6 61

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 75 11 5 1 1 1 5 92 2 366
2019 PM-03 68 16 4 4 0 4 4 91 4 25
2019 PM-04 72 14 7 1 1 1 4 90 2 140
2019 PM-05 78 10 3 1 0 2 7 96 1 104
2019 PM-06 80 8 5 0 2 0 5 93 2 61

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 74 10 4 2 2 4 5 92 4 367
2019 PM-03 68 12 8 4 0 4 4 87 4 25
2019 PM-04 71 10 4 1 2 8 4 92 3 140
2019 PM-05 72 11 3 3 2 4 5 92 5 105
2019 PM-06 80 8 0 2 2 0 8 96 4 61

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 82 4 1 1 1 1 10 97 2 367
2019 PM-03 88 4 0 0 0 0 8 100 0 25
2019 PM-04 76 4 1 1 3 2 13 95 4 139
2019 PM-05 83 6 1 1 0 1 9 98 1 105
2019 PM-06 90 0 0 0 0 0 10 100 0 61

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 18 50 20 7 2 3 0 70 9 369
2019 PM-03 16 44 28 8 4 0 0 60 12 25
2019 PM-04 16 52 15 9 3 5 0 72 13 141
2019 PM-05 21 50 21 6 1 1 0 72 7 105
2019 PM-06 18 56 18 5 3 0 0 74 8 61
2018 PM 22 45 19 6 4 4 0 70 11 418
2018 PM-03 27 38 16 5 5 5 3 71 12 37
2018 PM-04 24 43 17 8 5 2 1 69 13 138
2018 PM-05 16 49 22 6 2 6 0 69 8 125
2018 PM-06 32 45 11 3 7 3 0 79 10 73
2017 PM 19 49 19 7 5 3 0 69 11 398
2017 PM-02 22 54 13 6 2 2 0 78 9 46
2017 PM-03 23 45 17 0 7 3 3 74 7 28
2017 PM-04 21 49 17 5 5 3 1 72 10 149
2017 PM-05 13 45 26 10 5 2 0 58 16 111
2017 PM-06 22 51 16 5 4 2 0 74 9 55

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 34 46 13 5 1 1 0 80 7 367
2019 PM-03 20 56 12 8 0 4 0 79 8 25
2019 PM-04 34 46 9 8 1 2 0 82 9 140
2019 PM-05 29 52 14 2 3 0 0 81 5 104
2019 PM-06 38 34 21 5 2 0 0 72 7 61
2018 PM 41 44 8 4 1 1 0 86 5 418
2018 PM-03 57 35 5 3 0 0 0 92 3 37
2018 PM-04 43 43 10 4 1 0 0 86 4 138
2018 PM-05 32 52 7 6 1 2 0 85 7 125
2018 PM-06 48 37 5 3 3 4 0 89 6 73
2017 PM 32 51 9 4 2 2 0 85 6 397
2017 PM-02 43 44 6 2 2 2 0 89 4 46
2017 PM-03 41 45 7 7 0 0 0 86 7 28
2017 PM-04 34 50 9 3 1 2 0 86 5 149
2017 PM-05 23 57 10 5 3 2 0 82 8 110
2017 PM-06 31 51 13 5 0 0 0 82 5 55
2014 PM 35 44 12 4 2 3 0 82 6 433
2014 PM-02 40 38 19 0 3 0 0 78 3 32
2014 PM-03 35 47 10 3 3 3 0 84 5 38
2014 PM-04 34 46 11 5 1 2 0 82 7 149
2014 PM-05 39 36 14 5 2 3 0 78 8 129
2014 PM-06 31 55 7 0 4 4 0 89 4 75
2011 PM 29 43 13 8 4 4 0 75 12 452
2011 PM-02 33 43 8 10 0 8 0 81 11 40
2011 PM-03 20 49 11 11 6 3 0 71 18 35
2011 PM-04 29 39 14 9 6 2 1 70 16 163
2011 PM-05 27 45 14 5 3 6 0 77 8 141
2011 PM-06 31 46 10 7 1 1 1 80 9 67

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 39 44 12 1 2 2 0 85 3 369
2019 PM-03 36 44 8 4 0 8 0 87 4 25
2019 PM-04 43 41 10 1 2 2 0 86 4 141
2019 PM-05 30 49 15 1 2 3 0 81 3 105
2019 PM-06 36 48 13 0 2 2 0 85 2 61
2018 PM 44 40 8 4 1 3 0 86 6 417
2018 PM-03 54 38 5 0 3 0 0 92 3 37
2018 PM-04 45 39 7 6 1 1 0 86 7 137
2018 PM-05 40 43 6 4 2 3 1 87 7 125
2018 PM-06 47 37 5 4 0 7 0 90 4 73
2017 PM 38 39 13 4 2 4 0 81 6 399
2017 PM-02 48 39 2 7 2 2 0 88 9 46
2017 PM-03 34 38 10 14 3 0 0 72 17 28
2017 PM-04 43 36 14 1 1 5 0 82 3 149
2017 PM-05 28 43 20 4 1 5 0 74 5 112
2017 PM-06 38 40 11 4 2 5 0 83 6 55
2014 PM 37 41 11 3 1 6 0 84 4 433
2014 PM-02 47 38 12 3 0 0 0 84 3 32
2014 PM-03 40 39 10 0 3 8 0 86 3 38
2014 PM-04 36 45 11 4 1 3 0 83 6 149
2014 PM-05 42 32 14 2 2 8 1 80 4 129
2014 PM-06 31 52 8 3 0 7 0 89 3 75

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 52 38 7 2 1 0 0 90 3 369
2019 PM-03 56 32 12 0 0 0 0 88 0 25
2019 PM-04 52 35 7 3 1 1 0 89 4 141
2019 PM-05 48 43 6 2 2 0 0 90 4 105
2019 PM-06 54 36 8 2 0 0 0 90 2 61
2018 PM 52 34 11 1 1 0 0 87 3 416
2018 PM-03 64 31 6 0 0 0 0 94 0 36
2018 PM-04 51 34 12 1 1 0 0 85 3 137
2018 PM-05 50 37 11 1 1 0 0 87 2 125
2018 PM-06 56 29 10 3 3 0 0 85 5 73
2017 PM 43 44 8 3 2 0 0 88 5 399
2017 PM-02 57 37 0 4 2 0 0 94 6 46
2017 PM-03 51 35 7 0 7 0 0 86 7 28
2017 PM-04 45 41 9 3 1 0 0 87 4 149
2017 PM-05 32 54 9 3 3 0 0 86 5 112
2017 PM-06 38 47 9 4 0 2 0 87 4 55
2014 PM 42 43 10 3 2 0 0 86 5 431
2014 PM-02 34 50 6 9 0 0 0 84 9 32
2014 PM-03 50 40 8 3 0 0 0 90 3 38
2014 PM-04 41 44 9 3 3 0 0 85 6 147
2014 PM-05 47 39 11 1 2 1 0 87 2 129
2014 PM-06 41 43 9 3 3 1 0 85 5 75
2011 PM 35 42 14 6 2 1 0 78 8 453
2011 PM-02 45 35 10 5 3 3 0 82 8 40
2011 PM-03 26 43 20 9 3 0 0 69 11 35
2011 PM-04 34 44 12 7 3 0 1 78 10 163
2011 PM-05 34 42 18 5 1 1 0 76 6 142
2011 PM-06 37 48 10 3 0 1 0 86 3 67
2008 PM 40 41 11 6 1 1 0 82 7 488
2008 PM-02 31 47 16 5 2 0 0 78 7 58
2008 PM-03 48 38 15 0 0 0 0 85 0 40
2008 PM-04 41 38 9 8 3 1 0 80 11 160
2008 PM-05 42 41 9 7 1 1 0 83 8 144
2008 PM-06 37 51 9 3 0 0 0 88 3 78

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 53 31 10 4 1 1 0 85 5 365
2019 PM-03 54 25 8 4 8 0 0 79 13 24
2019 PM-04 57 30 7 3 1 1 1 88 4 138
2019 PM-05 46 32 18 4 0 0 0 78 4 105
2019 PM-06 51 38 7 5 0 0 0 89 5 61
2018 PM 49 35 11 3 2 0 0 85 5 415
2018 PM-03 54 32 8 3 3 0 0 86 5 37
2018 PM-04 53 33 8 1 3 1 0 87 4 135
2018 PM-05 45 38 13 3 1 0 0 83 4 125
2018 PM-06 53 27 10 5 3 1 0 82 8 73
2017 PM 44 37 13 2 4 1 0 81 6 397
2017 PM-02 55 32 4 7 2 0 0 87 9 44
2017 PM-03 55 21 14 0 10 0 0 76 10 28
2017 PM-04 46 37 10 3 3 1 0 84 6 149
2017 PM-05 36 39 21 2 2 1 0 76 4 112
2017 PM-06 38 45 11 0 5 0 0 84 5 55
2014 PM 36 39 17 4 3 1 0 76 7 433
2014 PM-02 25 56 12 3 3 0 0 81 6 32
2014 PM-03 42 39 16 0 3 0 0 81 3 38
2014 PM-04 34 38 21 3 3 1 0 72 7 149
2014 PM-05 40 37 15 5 3 0 0 78 8 129
2014 PM-06 37 37 13 8 3 1 0 76 11 75
2011 PM 25 43 17 10 4 0 0 69 14 454
2011 PM-02 33 35 18 13 3 0 0 68 15 40
2011 PM-03 17 43 11 14 14 0 0 60 29 35
2011 PM-04 24 44 17 10 4 1 0 68 15 163
2011 PM-05 27 42 20 6 4 0 1 69 11 142
2011 PM-06 22 49 15 13 0 1 0 72 13 68

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 50 34 9 6 1 0 0 84 7 363
2019 PM-03 52 32 0 8 8 0 0 84 16 25
2019 PM-04 50 34 9 5 1 1 0 85 6 140
2019 PM-05 46 34 14 6 0 0 0 80 6 105
2019 PM-06 51 34 7 8 0 0 0 85 8 59
2018 PM 43 40 9 5 2 0 0 83 7 417
2018 PM-03 51 35 8 3 3 0 0 86 5 37
2018 PM-04 46 38 7 6 2 0 0 85 8 138
2018 PM-05 38 48 10 3 2 0 0 86 5 125
2018 PM-06 47 28 11 11 3 0 0 75 14 72
2017 PM 39 42 11 4 3 0 0 82 7 399
2017 PM-02 46 43 2 6 2 0 0 89 9 46
2017 PM-03 51 21 17 7 3 0 0 72 10 28
2017 PM-04 45 37 11 3 3 1 0 83 7 149
2017 PM-05 31 48 14 4 2 0 0 79 6 112
2017 PM-06 29 55 7 4 5 0 0 84 9 55
2014 PM 34 43 15 4 4 1 0 78 7 432
2014 PM-02 25 63 6 3 3 0 0 88 6 32
2014 PM-03 37 47 9 5 3 0 0 84 8 38
2014 PM-04 34 40 17 3 5 1 0 74 8 149
2014 PM-05 36 40 18 4 2 1 0 76 6 128
2014 PM-06 33 44 11 5 5 0 1 78 11 75
2011 PM 22 47 17 11 3 0 0 69 14 454
2011 PM-02 28 40 18 13 3 0 0 68 15 40
2011 PM-03 20 46 9 11 14 0 0 66 26 35
2011 PM-04 21 48 15 12 2 0 0 70 15 163
2011 PM-05 21 45 23 10 1 1 0 67 11 142
2011 PM-06 21 53 15 10 1 0 0 74 12 68
2008 PM 36 41 12 8 3 0 0 77 11 489
2008 PM-02 31 40 12 10 5 2 0 72 16 58
2008 PM-03 53 38 10 0 0 0 0 90 0 40
2008 PM-04 34 42 12 7 5 1 0 76 12 161
2008 PM-05 37 38 13 11 1 0 0 75 13 144
2008 PM-06 35 47 12 4 3 0 0 82 6 78

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 50 27 9 5 3 4 1 81 9 369
2019 PM-03 36 32 8 8 12 4 0 71 21 25
2019 PM-04 55 24 9 5 3 3 1 82 8 141
2019 PM-05 50 25 10 9 3 5 0 78 12 105
2019 PM-06 41 38 13 2 2 3 2 83 3 61
2018 PM 47 27 13 8 3 1 0 75 11 418
2018 PM-03 41 30 19 8 3 0 0 70 11 37
2018 PM-04 54 23 9 8 4 1 1 79 12 138
2018 PM-05 44 31 16 9 0 0 0 75 9 125
2018 PM-06 45 26 12 7 7 1 1 73 14 73
2017 PM 41 28 14 6 5 5 1 73 12 398
2017 PM-02 45 28 14 6 4 2 0 75 11 46
2017 PM-03 55 14 14 10 7 0 0 69 17 28
2017 PM-04 47 28 11 5 3 5 0 79 9 149
2017 PM-05 37 28 13 6 8 7 1 70 15 112
2017 PM-06 24 37 24 6 2 6 2 66 8 54
2014 PM 37 30 15 8 5 4 1 71 14 432
2014 PM-02 34 38 13 6 6 0 3 74 13 32
2014 PM-03 50 29 9 10 3 0 0 78 13 38
2014 PM-04 35 32 15 7 6 5 1 70 14 148
2014 PM-05 39 27 16 7 5 6 0 70 12 129
2014 PM-06 32 32 16 8 7 3 3 68 16 75
2011 PM 31 30 16 12 7 4 0 64 19 454
2011 PM-02 28 28 15 18 8 5 0 58 26 40
2011 PM-03 31 34 11 3 17 3 0 68 21 35
2011 PM-04 34 28 17 13 6 2 1 64 19 163
2011 PM-05 31 29 17 11 6 6 0 64 18 142
2011 PM-06 24 38 15 12 4 6 1 67 17 68
2008 PM 36 25 14 10 7 7 1 66 18 487
2008 PM-02 33 26 14 11 9 7 0 64 21 57
2008 PM-03 50 20 5 13 0 10 3 80 14 40
2008 PM-04 34 26 13 11 8 8 0 66 20 160
2008 PM-05 35 24 15 10 7 8 1 65 19 144
2008 PM-06 36 28 22 6 4 3 1 67 11 78
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 PM 29 37 34 369
2019 PM-03 40 32 28 25
2019 PM-04 27 41 32 141
2019 PM-05 30 31 39 105
2019 PM-06 34 38 28 61
2018 PM 34 35 31 420
2018 PM-03 41 35 24 37
2018 PM-04 27 42 30 139
2018 PM-05 32 33 35 126
2018 PM-06 42 26 32 73
2017 PM 33 33 34 400
2017 PM-02 26 33 41 46
2017 PM-03 42 34 24 28
2017 PM-04 26 40 34 150
2017 PM-05 41 27 32 112
2017 PM-06 40 22 38 55
2014 PM 34 32 33 432
2014 PM-02 31 41 28 32
2014 PM-03 37 31 32 38
2014 PM-04 31 32 38 149
2014 PM-05 34 32 34 128
2014 PM-06 41 31 28 75
2011 PM 37 29 34 454
2011 PM-02 30 28 43 40
2011 PM-03 46 26 29 35
2011 PM-04 35 32 33 163
2011 PM-05 37 27 36 142
2011 PM-06 38 29 32 68

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 PM 20 40 27 7 2 5 107
2019 PM-03 10 40 50 0 0 0 10
2019 PM-04 21 34 26 11 3 5 38
2019 PM-05 13 42 42 0 0 3 31
2019 PM-06 24 52 0 14 0 10 21
2018 PM 16 42 28 4 3 8 141
2018 PM-03 7 40 40 0 7 7 15
2018 PM-04 11 47 24 8 3 8 38
2018 PM-05 15 58 15 3 0 10 40
2018 PM-06 23 27 40 3 3 3 30
2017 PM 10 38 27 8 7 9 133
2017 PM-02 8 32 24 0 27 8 12
2017 PM-03 8 50 25 8 0 8 12
2017 PM-04 10 36 23 13 11 8 39
2017 PM-05 9 39 35 9 2 6 46
2017 PM-06 18 36 18 5 5 18 22
2014 PM 7 43 27 12 9999 11 149
2014 PM-02 0 40 30 20 9999 10 10
2014 PM-03 0 57 29 0 9999 14 14
2014 PM-04 2 44 19 15 9999 20 46
2014 PM-05 9 44 30 9 9999 7 43
2014 PM-06 16 32 32 13 9999 6 31
2011 PM 14 38 34 8 9999 5 166
2011 PM-02 8 42 33 0 9999 17 12
2011 PM-03 6 56 19 13 9999 6 16
2011 PM-04 11 47 26 11 9999 5 57
2011 PM-05 17 29 42 8 9999 4 52
2011 PM-06 27 23 42 4 9999 4 26
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 33 49 7 7 3 0 0 83 10 364
2019 PM-03 16 40 12 28 4 0 0 56 32 25
2019 PM-04 29 53 8 6 5 0 0 81 11 140
2019 PM-05 36 52 6 5 0 1 0 89 5 102
2019 PM-06 50 43 2 2 3 0 0 93 5 60

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 53 32 5 2 1 6 1 91 3 363
2019 PM-03 44 32 8 12 0 4 0 79 13 25
2019 PM-04 56 32 4 1 1 6 1 94 2 139
2019 PM-05 45 40 5 2 0 7 1 93 2 102
2019 PM-06 67 20 7 2 2 3 0 90 3 60
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 13 87 368
2019 PM-04 14 86 140
2019 PM-05 13 87 105
2019 PM-06 15 85 61
2018 PM 11 89 419
2018 PM-03 19 81 37
2018 PM-04 9 91 139
2018 PM-05 8 92 126
2018 PM-06 13 88 72

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 55 45 49
2019 PM-04 75 25 20
2019 PM-05 43 57 14
2018 PM 49 51 45
2018 PM-04 62 38 13

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 47 53 49
2019 PM-04 35 65 20
2019 PM-05 64 36 14
2018 PM 69 31 45

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 10 90 49
2019 PM-04 0 100 20

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 49
2019 PM-04 0 100 20
2019 PM-05 0 100 14
2018 PM 0 100 45
2018 PM-04 0 100 13
2018 PM-05 0 100 10

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 49
2019 PM-04 0 100 20
2019 PM-05 0 100 14

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 45 55 49
2019 PM-04 45 55 20
2019 PM-05 36 64 14
2018 PM 38 62 45

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 37 63 49
2019 PM-04 25 75 20
2019 PM-05 36 64 14
2018 PM 40 60 45
2018 PM-04 38 62 13

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 33 67 49
2019 PM-04 30 70 20
2018 PM 40 60 45

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 39 61 49
2019 PM-04 40 60 20
2018 PM 40 60 45
2018 PM-04 38 62 13

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 24 76 49
2019 PM-04 30 70 20
2018 PM 29 71 45

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 63 37 49
2019 PM-04 70 30 20
2019 PM-05 57 43 14
2018 PM 58 42 45

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 37 63 49
2019 PM-04 30 70 20
2019 PM-05 36 64 14
2018 PM 29 71 45
2018 PM-04 46 54 13

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 49
2019 PM-04 0 100 20
2019 PM-05 0 100 14
2018 PM 0 100 45
2018 PM-04 0 100 13
2018 PM-05 0 100 10

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 14 86 49

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 35 65 49
2019 PM-04 40 60 20
2018 PM 53 47 45
2018 PM-04 38 62 13
2018 PM-05 50 50 10

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 24 76 49
2019 PM-04 25 75 20
2018 PM 20 80 45

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 14 86 49
2018 PM 31 69 45

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 54 46 48
2019 PM-04 50 50 20
2019 PM-05 50 50 14
2018 PM 58 42 45
2018 PM-05 50 50 10

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 31 69 48
2019 PM-05 50 50 14
2018 PM 38 62 45
2018 PM-04 38 62 13

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 10 90 48
2018 PM 20 80 45

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 13 88 48
2018 PM 18 82 45

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 21 79 48
2018 PM 13 87 45

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 23 77 48
2019 PM-04 40 60 20
2018 PM 22 78 45

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 15 85 367
2019 PM-03 24 76 25
2019 PM-04 13 87 141
2019 PM-05 17 83 105
2019 PM-06 17 83 60

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 12 15 21 9 5 29 9 43 23 368
2019 PM-03 8 20 16 4 12 28 12 47 27 25
2019 PM-04 11 12 19 9 4 35 10 42 23 140
2019 PM-05 10 13 26 11 8 23 10 34 28 105
2019 PM-06 13 26 21 8 5 21 5 53 18 61
2018 PM 11 17 20 8 5 34 6 46 20 417
2018 PM-03 19 19 16 8 3 27 8 58 17 37
2018 PM-04 9 12 22 7 5 36 8 39 21 138
2018 PM-05 10 22 17 9 3 33 5 53 19 126
2018 PM-06 11 18 17 7 10 35 3 47 27 72
2017 PM 11 18 17 6 6 35 8 49 22 399
2017 PM-02 17 19 18 4 4 30 6 58 14 46
2017 PM-03 16 14 17 3 14 28 7 46 27 28
2017 PM-04 9 23 16 4 5 36 7 56 16 149
2017 PM-05 6 12 15 12 8 37 11 34 37 112
2017 PM-06 16 16 18 2 4 38 5 58 10 55
2014 PM 9 14 16 7 6 40 9 45 24 432
2014 PM-02 12 22 22 6 3 25 9 52 14 32
2014 PM-03 10 23 11 3 3 47 3 67 10 38
2014 PM-04 9 9 17 9 5 42 9 36 28 149
2014 PM-05 7 13 13 7 8 41 10 42 31 128
2014 PM-06 9 19 15 7 5 35 11 51 22 75

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 32 35 15 5 3 9 1 74 10 368
2019 PM-03 28 36 16 4 8 8 0 70 13 25
2019 PM-04 32 36 12 5 3 11 1 77 9 140
2019 PM-05 25 41 16 8 3 8 0 71 11 105
2019 PM-06 41 31 15 3 5 5 0 76 9 61
2018 PM 29 37 18 5 2 9 0 73 8 418
2018 PM-03 49 35 5 3 0 8 0 91 3 37
2018 PM-04 28 37 19 6 1 9 0 71 8 139
2018 PM-05 23 38 20 5 3 10 1 69 9 125
2018 PM-06 30 40 12 4 4 10 0 77 9 73
2017 PM 25 36 17 5 3 12 1 70 10 398
2017 PM-02 32 39 16 4 4 4 0 74 9 46
2017 PM-03 34 35 3 7 7 14 0 80 16 28
2017 PM-04 26 33 18 7 2 14 1 69 10 149
2017 PM-05 16 38 20 4 4 17 1 65 11 111
2017 PM-06 31 36 18 4 2 7 2 74 6 55
2014 PM 21 32 19 6 3 18 1 66 11 432
2014 PM-02 25 28 22 6 0 16 3 65 8 32
2014 PM-03 18 42 11 3 0 26 0 81 4 38
2014 PM-04 19 28 20 7 3 20 3 60 14 149
2014 PM-05 18 34 20 5 3 18 1 64 11 128
2014 PM-06 28 31 17 7 4 13 0 68 12 75
2011 PM 21 41 17 9 3 9 0 68 13 453
2011 PM-02 23 43 13 8 0 15 0 76 9 40
2011 PM-03 26 34 26 6 3 6 0 64 9 35
2011 PM-04 23 38 13 14 4 7 0 66 19 163
2011 PM-05 18 40 19 6 4 12 1 67 11 141
2011 PM-06 16 53 21 3 0 7 0 75 3 68
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 7 93 368
2019 PM-04 7 93 141
2019 PM-05 5 95 105
2018 PM 7 93 414
2018 PM-02 16 84 32
2018 PM-04 5 95 138
2018 PM-05 5 95 124
2018 PM-06 8 92 72

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 36 64 25
2018 PM 24 76 29

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 64 36 25

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 25
2019 PM-04 0 100 10

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 25
2019 PM-04 0 100 10
2018 PM 0 100 29

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 25
2019 PM-04 0 100 10
2018 PM 0 100 29

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 23 77 22
2018 PM 39 61 28

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 22
2019 PM-04 0 100 10
2018 PM 0 100 28

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 22
2019 PM-04 0 100 10
2018 PM 0 100 28

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 22
2019 PM-04 0 100 10
2018 PM 0 100 28

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 27 73 22
2018 PM 24 76 29

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 22
2019 PM-04 0 100 10
2018 PM 0 100 29

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 55 45 22
2018 PM 55 45 29

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 21
2019 PM-04 0 100 10
2018 PM 0 100 29

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 21
2019 PM-04 0 100 10

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 33 67 21
2018 PM 52 48 29

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 21
2019 PM-04 0 100 10

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 57 43 21
2018 PM 69 31 29

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 21
2019 PM-04 0 100 10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 7 93 365
2019 PM-04 9 91 141

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 14 14 20 3 3 37 9 52 11 367
2019 PM-03 8 12 36 4 0 32 8 33 7 25
2019 PM-04 13 12 17 3 4 44 9 52 14 139
2019 PM-05 13 13 25 2 4 32 10 47 10 105
2019 PM-06 11 25 18 2 2 33 10 63 6 61
2018 PM 14 15 20 5 3 38 6 51 13 416
2018 PM-03 22 17 19 0 3 31 8 64 5 36
2018 PM-04 12 11 21 6 4 39 8 42 18 138
2018 PM-05 13 18 20 4 2 39 5 54 10 125
2018 PM-06 14 19 15 1 4 41 5 62 10 73
2017 PM 11 17 16 3 2 43 8 57 11 400
2017 PM-02 13 15 22 2 4 32 11 49 11 46
2017 PM-03 16 21 17 0 3 35 7 64 6 28
2017 PM-04 11 19 17 2 2 41 8 59 8 150
2017 PM-05 6 17 14 6 3 46 8 50 19 112
2017 PM-06 15 13 11 0 2 53 7 68 5 55
2014 PM 9 11 22 2 2 45 9 44 8 433
2014 PM-02 12 10 31 3 0 28 16 39 6 32
2014 PM-03 8 18 14 0 3 52 5 61 6 38
2014 PM-04 9 9 25 4 2 41 9 36 12 149
2014 PM-05 9 11 18 0 1 53 9 52 2 129
2014 PM-06 11 12 21 4 3 41 8 44 13 75

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 36 33 13 3 2 11 1 78 6 368
2019 PM-03 40 24 24 8 0 4 0 67 8 25
2019 PM-04 37 30 10 2 3 16 2 82 6 141
2019 PM-05 30 40 12 4 2 10 2 80 6 105
2019 PM-06 40 32 18 2 3 5 0 75 5 60
2018 PM 32 33 17 4 2 11 1 74 7 417
2018 PM-03 50 31 3 0 3 14 0 94 3 36
2018 PM-04 33 30 19 4 1 10 1 72 7 138
2018 PM-05 28 35 21 5 2 9 2 70 7 126
2018 PM-06 32 37 10 3 4 14 1 81 8 73
2017 PM 26 39 14 2 2 15 2 79 4 400
2017 PM-02 35 43 12 0 2 6 2 85 2 46
2017 PM-03 37 28 10 3 3 17 0 79 8 28
2017 PM-04 26 41 13 1 2 16 2 81 3 150
2017 PM-05 17 39 16 4 1 21 2 72 7 112
2017 PM-06 36 33 18 2 2 7 2 76 4 55
2014 PM 21 33 18 3 1 22 2 71 5 433
2014 PM-02 22 28 19 6 0 16 9 67 8 32
2014 PM-03 26 31 9 0 0 31 3 87 0 38
2014 PM-04 22 31 21 3 1 20 2 68 5 149
2014 PM-05 20 36 16 2 1 24 1 74 4 129
2014 PM-06 17 35 20 4 3 20 1 66 9 75
2011 PM 27 41 12 5 2 13 0 78 8 454
2011 PM-02 28 48 5 0 3 18 0 91 3 40
2011 PM-03 20 57 14 0 6 3 0 79 6 35
2011 PM-04 33 32 15 7 2 10 0 73 10 163
2011 PM-05 21 42 13 7 1 16 1 75 9 142
2011 PM-06 28 50 7 1 1 12 0 88 3 68
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 35 24 12 13 0 0 51 25 368
2019 PM-03 4 40 16 16 24 0 0 44 40 25
2019 PM-04 18 33 22 12 16 0 0 50 28 141
2019 PM-05 12 36 26 15 10 0 0 49 26 105
2019 PM-06 27 33 28 5 7 0 0 60 12 60
2018 PM 16 29 25 13 14 0 2 46 28 419
2018 PM-03 16 30 24 16 11 0 3 47 28 37
2018 PM-04 17 30 28 10 14 0 1 47 25 138
2018 PM-05 13 27 24 17 16 1 2 41 34 126
2018 PM-06 21 33 21 11 11 0 4 56 23 73
2017 PM 18 22 23 15 21 0 1 40 37 398
2017 PM-02 18 25 13 18 26 0 0 43 44 45
2017 PM-03 18 18 20 18 25 0 0 36 43 27
2017 PM-04 14 21 27 17 18 1 1 36 36 150
2017 PM-05 20 23 20 10 26 0 2 44 36 112
2017 PM-06 20 22 25 16 15 0 2 43 31 55

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 14 31 27 15 13 0 0 45 28 369
2019 PM-03 20 32 28 16 4 0 0 52 20 25
2019 PM-04 18 34 28 10 10 0 0 52 20 141
2019 PM-05 7 29 27 23 15 0 0 35 38 105
2019 PM-06 10 25 26 15 25 0 0 34 39 61
2018 PM 14 26 31 17 11 1 0 41 29 419
2018 PM-03 35 35 19 11 0 0 0 70 11 37
2018 PM-04 14 35 29 12 8 1 0 50 21 138
2018 PM-05 10 23 35 18 13 1 0 33 32 126
2018 PM-06 5 16 29 27 22 0 0 22 49 73
2017 PM 11 29 29 16 13 0 0 41 30 399
2017 PM-02 22 30 26 19 2 0 0 52 21 46
2017 PM-03 7 17 35 20 14 7 0 26 36 28
2017 PM-04 15 34 29 12 11 0 0 48 23 150
2017 PM-05 9 26 31 20 14 0 0 35 34 112
2017 PM-06 4 26 30 19 22 0 0 30 41 54

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 18 31 29 13 10 0 0 49 22 364
2019 PM-03 28 36 16 16 4 0 0 64 20 25
2019 PM-04 21 34 32 6 7 0 0 54 14 140
2019 PM-05 12 26 31 19 13 0 0 38 32 104
2019 PM-06 10 28 28 20 15 0 0 38 34 61
2018 PM 17 30 28 17 7 0 0 47 25 417
2018 PM-03 43 30 14 14 0 0 0 73 14 37
2018 PM-04 18 41 23 11 7 1 1 59 18 137
2018 PM-05 9 27 32 24 7 1 0 36 31 125
2018 PM-06 8 18 38 23 12 0 0 26 36 73
2017 PM 14 28 29 16 11 0 1 43 28 398
2017 PM-02 23 26 33 16 2 0 0 49 18 45
2017 PM-03 14 21 30 14 14 3 3 37 30 28
2017 PM-04 18 38 22 12 9 0 1 57 21 149
2017 PM-05 11 25 33 19 13 0 0 36 31 112
2017 PM-06 5 13 36 25 20 0 0 18 45 55

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 28 27 14 13 1 1 46 27 366
2019 PM-03 28 24 24 12 12 0 0 52 24 25
2019 PM-04 21 34 26 9 11 0 0 55 19 140
2019 PM-05 10 25 24 26 15 0 0 35 41 104
2019 PM-06 13 21 33 11 18 2 2 36 31 61
2018 PM 18 29 25 17 11 1 1 47 28 416
2018 PM-03 38 24 14 16 5 0 3 64 22 37
2018 PM-04 23 31 24 11 8 1 1 56 19 138
2018 PM-05 10 33 26 20 11 1 0 43 31 125
2018 PM-06 6 25 29 21 19 0 0 31 40 72
2017 PM 14 24 26 20 15 0 1 38 36 400
2017 PM-02 24 26 15 22 13 0 0 50 35 46
2017 PM-03 14 24 17 27 14 3 0 40 42 28
2017 PM-04 19 28 24 14 11 1 3 49 26 150
2017 PM-05 10 21 28 21 20 0 0 31 41 112
2017 PM-06 2 13 40 29 16 0 0 15 45 55

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 45 28 12 7 5 0 2 75 13 367
2019 PM-03 52 24 12 4 4 0 4 79 8 25
2019 PM-04 59 24 9 2 2 1 4 86 4 140
2019 PM-05 33 32 15 11 6 0 2 67 17 105
2019 PM-06 25 31 18 13 13 0 0 56 26 61
2018 PM 40 28 17 6 5 1 3 71 12 417
2018 PM-03 65 16 8 5 3 0 3 83 8 37
2018 PM-04 46 31 10 3 3 1 6 83 6 138
2018 PM-05 36 32 17 8 4 1 2 70 12 125
2018 PM-06 21 22 34 11 12 0 0 42 23 73
2017 PM 36 28 18 6 5 0 6 69 11 398
2017 PM-02 47 24 25 0 0 0 4 74 0 45
2017 PM-03 17 34 10 17 0 3 17 65 22 28
2017 PM-04 49 24 16 1 4 0 7 78 5 149
2017 PM-05 28 31 19 10 7 1 5 62 18 112
2017 PM-06 22 38 20 11 9 0 0 60 20 55

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 29 32 23 10 6 0 0 61 16 367
2019 PM-03 32 20 24 20 4 0 0 52 24 25
2019 PM-04 35 36 19 7 4 0 0 71 11 139
2019 PM-05 26 30 28 10 6 0 0 56 16 105
2019 PM-06 20 28 28 11 13 0 0 48 25 61
2018 PM 27 31 24 11 6 0 0 59 17 417
2018 PM-03 57 11 24 5 3 0 0 68 8 37
2018 PM-04 30 36 23 6 3 1 1 67 9 138
2018 PM-05 20 34 26 14 6 1 0 55 19 125
2018 PM-06 15 29 29 15 11 0 0 44 26 72
2017 PM 26 30 24 11 8 0 0 57 19 398
2017 PM-02 22 43 19 15 0 0 0 66 15 46
2017 PM-03 11 36 33 4 17 0 0 47 20 27
2017 PM-04 33 31 18 11 7 0 1 64 17 149
2017 PM-05 22 21 35 13 8 0 1 43 21 112
2017 PM-06 25 35 20 9 11 0 0 60 20 55

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 23 41 23 10 4 0 0 64 13 368
2019 PM-03 44 12 28 12 4 0 0 56 16 25
2019 PM-04 23 39 25 11 2 0 1 62 13 141
2019 PM-05 19 45 18 13 5 0 0 64 17 104
2019 PM-06 16 51 26 0 7 0 0 67 7 61
2018 PM 21 39 23 12 4 1 1 61 16 420
2018 PM-03 38 24 27 11 0 0 0 62 11 37
2018 PM-04 25 40 19 11 4 1 0 66 14 139
2018 PM-05 11 40 28 16 3 2 1 52 20 126
2018 PM-06 16 47 22 7 5 0 3 65 13 73
2017 PM 21 35 24 12 6 0 2 57 18 398
2017 PM-02 28 42 21 6 2 0 0 70 9 46
2017 PM-03 18 42 14 11 7 0 7 65 19 27
2017 PM-04 25 33 24 9 7 0 2 58 17 149
2017 PM-05 16 31 28 17 5 0 3 49 23 112
2017 PM-06 20 38 25 9 7 0 0 58 16 55

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 19 37 24 14 5 0 0 57 19 367
2019 PM-03 28 28 24 12 8 0 0 56 20 25
2019 PM-04 24 39 21 11 5 0 1 63 16 140
2019 PM-05 11 38 27 18 6 0 0 49 24 104
2019 PM-06 10 39 31 15 5 0 0 49 20 61
2018 PM 16 37 29 13 4 1 0 54 17 419
2018 PM-03 32 43 16 8 0 0 0 76 8 37
2018 PM-04 19 43 23 12 3 0 0 62 14 138
2018 PM-05 8 36 37 13 5 1 1 44 18 126
2018 PM-06 15 32 32 16 5 0 0 47 22 73
2017 PM 18 31 27 16 8 1 0 49 24 395
2017 PM-02 20 29 29 18 4 0 0 49 22 45
2017 PM-03 22 22 35 11 4 7 0 47 16 27
2017 PM-04 21 39 19 10 9 1 1 61 19 148
2017 PM-05 11 31 30 22 7 0 0 42 29 111
2017 PM-06 20 11 38 20 11 0 0 31 31 55

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 25 39 21 10 5 0 0 64 14 368
2019 PM-03 28 24 28 12 8 0 0 52 20 25
2019 PM-04 27 42 18 9 4 0 0 69 13 141
2019 PM-05 18 40 25 12 5 0 0 59 16 104
2019 PM-06 25 38 25 8 5 0 0 62 13 61
2018 PM 24 35 24 11 4 1 1 60 16 420
2018 PM-03 38 24 27 8 3 0 0 62 11 37
2018 PM-04 24 37 19 12 5 1 1 63 18 139
2018 PM-05 17 33 31 13 4 1 1 51 18 126
2018 PM-06 25 40 25 5 4 0 1 65 10 73
2017 PM 23 31 24 14 6 0 2 55 21 398
2017 PM-02 32 30 26 9 0 0 2 64 9 46
2017 PM-03 29 28 14 18 7 0 4 59 26 27
2017 PM-04 28 31 21 12 5 1 2 61 17 149
2017 PM-05 12 34 22 21 9 0 2 47 30 112
2017 PM-06 20 24 38 9 7 0 2 44 17 55

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 43 30 16 7 4 0 0 73 11 367
2019 PM-03 20 48 8 20 4 0 0 68 24 25
2019 PM-04 48 28 14 5 5 0 0 76 10 141
2019 PM-05 38 31 18 9 4 0 0 69 13 104
2019 PM-06 48 25 22 3 2 0 0 73 5 60

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 28 37 19 12 4 0 0 65 15 365
2019 PM-03 29 33 17 17 4 0 0 63 21 24
2019 PM-04 31 37 19 10 3 0 0 68 13 141
2019 PM-05 31 29 22 14 4 0 0 60 17 103
2019 PM-06 20 43 17 13 7 0 0 63 20 60
2018 PM 27 31 24 11 5 0 1 59 16 415
2018 PM-03 53 22 19 6 0 0 0 75 6 36
2018 PM-04 26 38 24 7 4 1 0 64 12 138
2018 PM-05 25 27 26 15 5 0 2 53 20 125
2018 PM-06 21 34 24 14 6 0 1 56 20 71
2017 PM 28 31 24 11 6 0 1 59 17 396
2017 PM-02 31 32 28 7 2 0 0 63 9 46
2017 PM-03 25 33 24 7 7 4 0 60 15 27
2017 PM-04 28 32 26 9 3 0 1 60 13 147
2017 PM-05 28 28 22 14 7 0 1 56 21 112
2017 PM-06 24 31 20 11 15 0 0 55 25 55

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 56 24 9 6 4 0 1 82 9 365
2019 PM-03 56 16 16 4 8 0 0 72 12 25
2019 PM-04 57 26 7 6 3 0 1 83 9 141
2019 PM-05 54 20 11 9 6 0 1 75 15 104
2019 PM-06 55 31 9 2 2 0 2 88 4 58
2018 PM 48 29 13 6 3 0 1 78 9 419
2018 PM-03 68 11 16 5 0 0 0 78 5 37
2018 PM-04 43 32 13 7 4 1 0 75 12 139
2018 PM-05 47 29 14 5 2 0 2 78 7 125
2018 PM-06 48 34 10 5 1 0 1 83 7 73
2017 PM 50 26 14 6 2 0 1 77 9 399
2017 PM-02 50 26 13 6 2 0 2 78 9 46
2017 PM-03 45 31 7 10 0 0 6 81 11 28
2017 PM-04 50 25 14 5 5 0 0 76 10 149
2017 PM-05 47 30 14 7 1 0 1 78 8 112
2017 PM-06 55 16 20 5 2 0 2 72 7 55

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 76 12 3 1 1 1 6 94 3 368
2019 PM-03 68 20 8 4 0 0 0 88 4 25
2019 PM-04 77 10 1 1 2 1 7 95 3 141
2019 PM-05 66 17 4 0 2 1 10 94 2 104
2019 PM-06 89 3 0 0 0 3 5 100 0 61
2018 PM 72 13 5 2 1 1 6 90 4 418
2018 PM-03 84 3 5 5 0 0 3 89 6 37
2018 PM-04 68 12 9 4 1 1 5 85 5 139
2018 PM-05 71 14 2 1 3 1 7 93 4 126
2018 PM-06 70 14 4 1 0 1 8 94 2 71

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 70 13 8 3 3 1 2 86 6 369
2019 PM-03 76 8 4 8 4 0 0 84 12 25
2019 PM-04 72 13 8 1 2 1 2 88 4 141
2019 PM-05 63 17 9 3 4 0 5 84 7 105
2019 PM-06 74 11 8 2 3 0 2 87 5 61
2018 PM 70 12 6 5 2 2 3 86 7 417
2018 PM-03 76 3 8 5 5 0 3 81 11 37
2018 PM-04 67 14 8 2 3 2 3 86 5 138
2018 PM-05 70 11 3 6 1 3 6 89 7 124
2018 PM-06 73 11 5 5 3 0 3 86 8 73
2017 PM 73 12 5 2 3 0 4 89 6 397
2017 PM-02 76 11 2 2 7 0 2 89 9 45
2017 PM-03 56 14 7 0 10 0 13 80 12 28
2017 PM-04 75 9 7 2 2 0 5 89 4 149
2017 PM-05 71 13 5 3 3 1 4 88 6 112
2017 PM-06 78 13 2 4 0 2 2 94 4 54

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 52 31 10 4 2 0 1 85 6 368
2019 PM-03 48 32 12 4 0 0 4 83 4 25
2019 PM-04 52 31 11 3 2 0 1 84 5 141
2019 PM-05 44 34 10 5 4 1 3 81 9 105
2019 PM-06 67 25 5 2 2 0 0 92 3 60
2018 PM 61 24 8 5 1 0 1 86 6 418
2018 PM-03 71 20 3 3 0 0 3 94 3 35
2018 PM-04 58 26 9 5 0 1 2 86 5 139
2018 PM-05 61 26 7 4 2 0 0 87 6 126
2018 PM-06 60 19 10 7 3 0 1 81 10 73
2017 PM 53 30 10 3 1 0 3 85 4 400
2017 PM-02 56 35 0 6 2 0 0 91 9 46
2017 PM-03 49 24 10 0 3 0 13 84 4 28
2017 PM-04 54 31 8 3 1 0 3 88 4 150
2017 PM-05 54 25 15 4 1 0 2 80 5 112
2017 PM-06 49 35 15 0 0 0 2 85 0 55

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 60 21 9 4 4 0 2 83 8 365
2019 PM-03 64 8 8 12 4 0 4 75 17 25
2019 PM-04 60 26 7 3 3 0 1 87 6 141
2019 PM-05 53 21 15 3 5 0 3 76 8 104
2019 PM-06 66 24 2 2 7 0 0 90 9 58
2018 PM 56 22 9 8 4 0 1 78 12 416
2018 PM-03 63 17 3 11 6 0 0 80 17 35
2018 PM-04 56 22 11 6 1 0 4 81 8 137
2018 PM-05 49 26 10 9 6 0 0 75 15 126
2018 PM-06 63 16 7 7 5 0 1 81 13 73
2017 PM 52 23 11 6 5 0 3 77 11 399
2017 PM-02 60 17 11 5 6 0 0 78 11 46
2017 PM-03 56 17 3 7 10 0 6 78 19 28
2017 PM-04 50 26 9 6 4 0 5 80 10 150
2017 PM-05 54 16 15 7 6 0 1 71 14 111
2017 PM-06 47 33 13 5 2 0 0 80 7 55

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 53 15 4 1 2 0 25 91 4 368
2019 PM-03 68 4 4 0 0 0 24 95 0 25
2019 PM-04 59 5 0 0 1 0 35 99 1 140
2019 PM-05 47 22 6 0 3 0 23 89 4 105
2019 PM-06 44 31 13 7 2 0 3 78 8 61
2018 PM 47 14 5 2 0 0 32 89 3 419
2018 PM-03 72 3 0 0 0 0 25 100 0 36
2018 PM-04 48 3 4 1 0 1 43 91 1 139
2018 PM-05 44 13 6 2 1 0 36 88 4 126
2018 PM-06 27 45 12 5 1 0 8 79 7 73
2017 PM 50 9 5 1 1 0 33 89 3 398
2017 PM-02 66 7 0 2 0 0 24 97 3 45
2017 PM-03 45 3 3 0 3 0 44 88 6 28
2017 PM-04 51 4 1 0 0 1 43 98 0 150
2017 PM-05 45 12 7 3 0 1 33 85 4 111
2017 PM-06 44 22 16 4 4 0 11 73 8 55

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 70 21 7 0 1 0 2 92 1 365
2019 PM-03 68 24 4 4 0 0 0 92 4 25
2019 PM-04 68 24 6 0 0 0 2 94 0 140
2019 PM-05 64 19 9 0 2 0 6 89 2 104
2019 PM-06 75 17 8 0 0 0 0 92 0 60
2018 PM 66 20 7 1 1 0 4 91 2 418
2018 PM-03 81 11 0 0 3 0 6 97 3 36
2018 PM-04 62 20 9 1 1 0 6 88 2 139
2018 PM-05 64 25 7 0 1 2 2 92 1 125
2018 PM-06 70 18 7 0 0 0 5 93 0 73
2017 PM 63 23 8 0 1 0 5 91 1 399
2017 PM-02 65 24 6 2 0 0 2 91 2 46
2017 PM-03 59 14 14 0 3 0 9 81 4 28
2017 PM-04 57 32 5 0 1 0 5 94 1 150
2017 PM-05 67 14 10 1 1 0 7 88 2 111
2017 PM-06 69 20 9 0 0 0 2 91 0 55

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 77 11 5 2 2 1 3 91 5 368
2019 PM-03 64 12 12 4 8 0 0 76 12 25
2019 PM-04 73 11 3 4 4 1 4 89 8 140
2019 PM-05 75 13 6 0 1 1 4 93 1 105
2019 PM-06 90 5 3 2 0 0 0 95 2 61
2018 PM 71 11 5 4 4 0 5 87 8 418
2018 PM-03 67 3 8 8 14 0 0 69 22 36
2018 PM-04 62 17 5 4 5 1 6 85 9 138
2018 PM-05 79 7 3 4 2 0 5 91 6 126
2018 PM-06 81 11 1 1 0 0 5 97 1 73
2017 PM 63 18 6 5 2 0 6 86 7 400
2017 PM-02 48 22 11 9 11 0 0 69 20 46
2017 PM-03 45 21 3 7 7 0 16 79 17 28
2017 PM-04 61 20 7 4 2 0 7 86 6 150
2017 PM-05 71 19 4 3 0 0 4 93 3 112
2017 PM-06 76 11 4 5 0 0 4 91 6 55

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 32 14 4 2 0 1 80 6 368
2019 PM-03 44 32 20 4 0 0 0 76 4 25
2019 PM-04 42 37 14 4 1 0 1 80 6 140
2019 PM-05 51 27 12 3 2 1 4 82 5 105
2019 PM-06 44 33 15 7 2 0 0 77 8 61
2018 PM 42 30 17 5 2 0 3 74 8 417
2018 PM-03 53 22 22 3 0 0 0 75 3 36
2018 PM-04 33 33 20 7 2 0 4 69 10 138
2018 PM-05 43 35 15 3 1 0 2 80 4 125
2018 PM-06 53 29 8 4 4 0 1 83 8 73
2017 PM 44 29 18 5 1 0 3 75 7 398
2017 PM-02 37 42 11 9 0 0 2 80 9 46
2017 PM-03 28 31 21 7 0 0 13 68 8 28
2017 PM-04 43 28 19 5 3 1 1 73 8 149
2017 PM-05 49 26 19 3 2 0 2 76 5 112
2017 PM-06 48 30 11 7 0 0 4 81 8 54

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 18 31 38 9 3 0 0 50 12 368
2019 PM-03 20 36 20 20 4 0 0 56 24 25
2019 PM-04 23 39 30 6 2 0 0 62 9 141
2019 PM-05 13 28 45 11 2 1 0 42 13 104
2019 PM-06 16 16 48 13 7 0 0 33 20 61
2018 PM 11 33 40 12 3 0 0 44 16 420
2018 PM-03 27 41 30 0 3 0 0 68 3 37
2018 PM-04 14 39 37 7 2 0 0 53 9 139
2018 PM-05 7 28 49 13 2 0 0 35 16 126
2018 PM-06 5 26 33 27 8 0 0 32 36 73
2017 PM 8 29 46 12 4 0 1 37 17 400
2017 PM-02 11 31 45 9 2 2 0 43 11 46
2017 PM-03 3 28 48 14 7 0 0 31 21 28
2017 PM-04 12 36 41 7 3 0 1 49 10 150
2017 PM-05 2 20 54 19 4 0 1 22 23 112
2017 PM-06 11 22 45 13 9 0 0 33 22 55

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 5 21 37 25 12 0 0 37 26 366
2019 PM-03 0 24 28 36 12 0 0 48 24 25
2019 PM-04 4 16 35 29 16 0 0 44 21 140
2019 PM-05 6 29 38 22 5 0 0 27 35 103
2019 PM-06 8 25 41 18 8 0 0 26 33 61
2018 PM 7 18 41 25 9 0 0 34 25 413
2018 PM-03 8 3 32 41 16 0 0 57 11 37
2018 PM-04 3 13 43 25 14 0 1 40 16 138
2018 PM-05 8 23 44 20 5 0 0 25 31 122
2018 PM-06 12 27 38 19 3 0 0 22 40 73
2017 PM 7 17 45 22 8 0 0 30 24 399
2017 PM-02 4 6 56 24 10 0 0 33 11 46
2017 PM-03 14 10 48 24 3 0 0 28 24 28
2017 PM-04 3 13 44 26 12 1 1 38 17 149
2017 PM-05 11 26 44 15 4 0 1 19 37 112
2017 PM-06 11 20 40 22 7 0 0 29 31 55

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 45 42 9 3 1 0 0 87 4 365
2019 PM-03 36 44 8 4 8 0 0 80 12 25
2019 PM-04 44 41 10 4 1 0 0 86 4 140
2019 PM-05 39 45 12 5 0 0 0 83 5 103
2019 PM-06 62 32 3 2 2 0 0 93 3 60
2018 PM 47 40 9 3 1 1 0 88 4 417
2018 PM-03 42 47 8 3 0 0 0 89 3 36
2018 PM-04 45 39 9 3 1 3 0 87 4 138
2018 PM-05 44 46 7 2 1 1 0 90 2 125
2018 PM-06 63 32 5 0 0 0 0 95 0 73
2017 PM 33 51 8 2 2 3 0 87 5 399
2017 PM-02 28 47 6 7 6 5 0 79 14 46
2017 PM-03 22 57 7 0 11 4 0 81 11 27
2017 PM-04 32 55 5 3 1 3 0 90 5 150
2017 PM-05 33 51 12 1 1 3 0 86 2 112
2017 PM-06 49 40 11 0 0 0 0 89 0 55

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 27 48 12 8 5 0 0 75 13 366
2019 PM-03 24 40 24 0 12 0 0 64 12 25
2019 PM-04 30 44 15 10 1 0 0 74 11 140
2019 PM-05 19 52 8 12 8 1 0 73 20 103
2019 PM-06 30 51 11 3 5 0 0 80 8 61
2018 PM 31 41 16 8 3 1 0 72 12 418
2018 PM-03 35 43 14 3 5 0 0 78 8 37
2018 PM-04 38 38 12 9 3 1 0 76 12 138
2018 PM-05 27 45 15 9 3 1 0 73 12 125
2018 PM-06 26 42 16 10 5 0 0 68 15 73
2017 PM 21 50 14 10 4 1 0 72 14 399
2017 PM-02 26 57 5 11 2 0 0 83 13 46
2017 PM-03 14 58 21 0 7 0 0 72 7 28
2017 PM-04 23 53 11 9 2 1 0 77 11 149
2017 PM-05 17 42 21 11 7 2 0 60 18 112
2017 PM-06 22 45 13 13 4 4 0 70 17 55
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 18 82 369
2019 PM-03 24 76 25
2019 PM-04 18 82 141
2019 PM-05 19 81 105
2019 PM-06 11 89 61
2017 PM 17 83 400
2017 PM-02 15 85 46
2017 PM-04 21 79 150
2017 PM-05 16 84 112
2017 PM-06 13 87 55
2014 PM 13 87 432
2014 PM-02 28 72 32
2014 PM-03 13 87 38
2014 PM-04 12 88 148
2014 PM-05 12 88 129
2014 PM-06 9 91 75

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 83 17 65
2019 PM-04 88 12 25
2019 PM-05 90 10 20
2017 PM 87 13 68
2017 PM-04 81 19 32
2017 PM-05 89 11 18
2014 PM 85 15 55
2014 PM-04 72 28 18
2014 PM-05 94 6 16

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 56 38 4 0 2 0 0 94 2 52
2019 PM-04 57 38 0 0 5 0 0 95 5 21
2019 PM-05 56 33 11 0 0 0 0 89 0 18
2017 PM 49 39 7 3 2 0 0 88 5 59
2017 PM-04 50 31 8 8 4 0 0 80 12 26
2017 PM-05 51 43 6 0 0 0 0 94 0 16
2014 PM 57 34 2 6 0 0 0 91 6 47
2014 PM-04 54 31 8 8 0 0 0 85 8 13
2014 PM-05 60 33 0 7 0 0 0 93 7 15
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 23 31 24 9 10 1 1 23 77 364
2019 PM-03 16 24 24 20 16 0 0 16 84 25
2019 PM-04 21 31 21 9 16 1 1 21 79 140
2019 PM-05 19 33 30 9 8 2 0 20 80 104
2019 PM-06 34 29 25 8 2 2 0 34 66 59
2018 PM 27 28 22 11 9 2 1 27 73 419
2018 PM-03 35 14 22 11 11 5 3 38 62 37
2018 PM-04 24 28 24 13 11 1 0 24 76 138
2018 PM-05 25 26 22 12 10 3 1 26 74 126
2018 PM-06 33 40 15 10 3 0 0 33 67 73
2017 PM 25 24 21 12 14 3 0 26 74 399
2017 PM-02 21 11 24 15 19 9 0 23 77 46
2017 PM-03 24 14 34 7 21 0 0 24 76 28
2017 PM-04 20 27 23 13 14 3 0 21 79 150
2017 PM-05 29 27 17 11 13 3 0 30 70 111
2017 PM-06 36 27 16 13 5 2 0 37 63 55

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 60 40 275
2019 PM-03 71 29 21
2019 PM-04 59 41 107
2019 PM-05 59 41 82
2019 PM-06 61 39 38

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 35 65 263
2019 PM-04 31 69 107
2019 PM-05 36 64 80
2019 PM-06 37 63 35
2018 PM 30 70 295
2018 PM-04 31 69 104
2018 PM-05 28 72 88
2018 PM-06 33 67 49

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 16 28 21 16 12 2 5 48 30 264
2019 PM-04 18 28 19 17 13 1 4 49 32 106
2019 PM-05 19 28 20 15 12 1 5 50 29 81
2019 PM-06 8 31 28 17 8 3 6 42 27 36
2018 PM 16 29 19 16 10 1 8 49 29 293
2018 PM-04 15 33 18 14 12 1 8 53 28 102
2018 PM-05 15 27 23 15 14 0 7 45 30 88
2018 PM-06 14 27 20 18 6 2 12 48 29 49
2017 PM 15 27 14 15 16 1 12 48 36 284
2017 PM-02 9 38 9 18 15 3 7 52 37 32
2017 PM-03 14 31 18 14 18 0 5 47 34 21
2017 PM-04 20 27 15 13 14 2 10 53 30 115
2017 PM-05 7 21 14 14 18 1 24 37 44 76
2017 PM-06 21 29 12 18 15 0 6 53 34 34

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 5 11 15 22 37 3 7 18 65 264
2019 PM-04 4 11 16 21 41 2 6 16 66 106
2019 PM-05 7 9 15 19 40 2 9 18 65 81
2019 PM-06 0 14 8 28 39 3 8 16 75 36
2018 PM 4 10 13 22 43 2 7 15 71 293
2018 PM-04 5 10 15 17 44 3 7 16 68 103
2018 PM-05 1 15 10 23 43 2 6 17 72 88
2018 PM-06 0 10 19 17 42 0 13 12 67 48
2017 PM 3 5 10 19 53 2 8 10 80 284
2017 PM-02 0 0 6 16 68 3 7 0 93 32
2017 PM-03 5 12 18 28 37 0 0 17 65 21
2017 PM-04 3 7 13 18 50 2 7 11 74 115
2017 PM-05 0 3 8 20 52 3 15 3 87 76
2017 PM-06 6 9 3 18 62 0 3 15 82 34

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 30 24 15 10 13 0 7 59 25 355
2019 PM-04 30 20 17 9 15 1 9 54 27 138
2019 PM-05 29 26 14 15 13 0 3 56 29 104
2019 PM-06 37 27 12 10 5 0 8 70 17 59
2018 PM 37 15 17 8 12 1 10 58 23 418
2018 PM-03 38 14 8 19 11 3 8 58 33 37
2018 PM-04 35 14 15 6 19 3 8 54 29 139
2018 PM-05 34 14 22 10 11 0 10 53 23 124
2018 PM-06 47 19 12 5 4 0 12 75 11 73
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