2019 Public Service Employee Survey Results for Canadian Heritage by Question 94. Please indicate your occupational group and level. Occupational group and level - GT

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 33 51 5 5 5 0 0 85 10 39
2017 GT 43 38 6 10 3 0 0 81 13 31
2017 GT-06 36 36 9 9 9 0 0 73 18 11
2014 GT 15 58 6 15 6 0 0 73 21 33
2011 GT 36 59 5 0 0 0 0 95 0 22

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 54 36 3 8 0 0 0 90 8 39
2017 GT 61 33 0 3 0 0 3 97 3 31
2017 GT-06 64 18 0 9 0 0 9 90 10 11
2014 GT 48 36 9 6 0 0 0 85 6 33
2011 GT 82 18 0 0 0 0 0 100 0 22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 44 44 8 3 3 0 0 87 5 39
2017 GT 58 39 0 3 0 0 0 97 3 31
2017 GT-06 55 45 0 0 0 0 0 100 0 11
2014 GT 42 42 6 9 0 0 0 85 9 33
2011 GT 32 50 5 14 0 0 0 82 14 22

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 36 33 13 15 0 0 3 71 16 39
2018 GT 26 51 15 5 3 0 0 77 8 39
2018 GT-06 20 50 10 10 10 0 0 70 20 10
2017 GT 42 26 13 10 3 0 6 72 14 31
2017 GT-06 27 36 9 18 0 0 9 70 20 11
2014 GT 12 45 21 18 0 3 0 59 19 33
2011 GT 18 64 14 5 0 0 0 82 5 22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 62 31 3 5 0 0 0 92 5 39
2017 GT 77 23 0 0 0 0 0 100 0 31
2017 GT-06 73 27 0 0 0 0 0 100 0 11
2014 GT 52 39 9 0 0 0 0 91 0 33

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 36 44 10 8 3 0 0 79 10 39
2018 GT 41 38 10 8 3 0 0 79 10 39
2018 GT-06 40 40 10 10 0 0 0 80 10 10
2017 GT 58 23 10 6 0 0 3 84 7 31
2017 GT-06 45 45 0 0 0 0 9 100 0 11
2014 GT 45 36 9 9 0 0 0 82 9 33
2011 GT 41 50 5 5 0 0 0 91 5 22

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 46 33 13 3 5 0 0 79 8 39
2018 GT 49 31 8 10 3 0 0 79 13 39
2018 GT-06 60 20 10 0 10 0 0 80 10 10
2017 GT 65 26 6 3 0 0 0 90 3 31
2017 GT-06 91 9 0 0 0 0 0 100 0 11
2014 GT 42 45 9 3 0 0 0 88 3 33
2011 GT 55 36 9 0 0 0 0 91 0 22

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 28 46 8 10 8 0 0 74 18 39
2018 GT 29 32 18 11 11 0 0 61 21 38
2018 GT-06 20 40 20 10 10 0 0 60 20 10
2017 GT 52 32 6 10 0 0 0 84 10 31
2017 GT-06 55 27 0 18 0 0 0 82 18 11
2014 GT 30 39 24 6 0 0 0 70 6 33
2011 GT 23 64 5 5 5 0 0 86 9 22

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 28 44 18 5 5 0 0 72 10 39
2018 GT 41 23 23 8 5 0 0 64 13 39
2018 GT-06 50 20 10 10 10 0 0 70 20 10
2017 GT 45 42 6 6 0 0 0 87 6 31
2017 GT-06 55 36 9 0 0 0 0 91 0 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 31 44 21 3 3 0 0 74 5 39
2018 GT 41 38 13 5 3 0 0 79 8 39
2018 GT-06 50 30 0 10 10 0 0 80 20 10
2017 GT 68 29 3 0 0 0 0 97 0 31
2017 GT-06 64 36 0 0 0 0 0 100 0 11
2014 GT 45 52 3 0 0 0 0 97 0 33
2011 GT 55 36 5 5 0 0 0 91 5 22

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 26 54 13 5 3 0 0 79 8 39
2018 GT 37 32 16 11 5 0 0 68 16 38
2018 GT-06 40 30 10 10 10 0 0 70 20 10
2017 GT 45 42 10 3 0 0 0 87 3 31
2017 GT-06 55 27 9 9 0 0 0 82 9 11

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 54 44 0 3 0 0 0 97 3 39
2018 GT 59 26 5 5 3 3 0 87 8 39
2018 GT-06 60 30 0 0 10 0 0 90 10 10
2017 GT 67 27 3 3 0 0 0 93 3 30
2017 GT-06 91 9 0 0 0 0 0 100 0 11
2014 GT 75 13 9 3 0 0 0 88 3 32
2011 GT 82 9 9 0 0 0 0 91 0 22

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 33 31 13 23 0 0 0 64 23 39
2018 GT 38 38 10 3 10 0 0 77 13 39
2018 GT-06 40 40 0 0 20 0 0 80 20 10
2017 GT 45 42 0 6 6 0 0 87 13 31
2017 GT-06 55 27 0 0 18 0 0 82 18 11
2014 GT 21 52 3 18 6 0 0 73 24 33
2011 GT 18 59 9 14 0 0 0 77 14 22

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 38 31 13 13 3 3 0 71 16 39
2018 GT 36 41 10 8 5 0 0 77 13 39
2018 GT-06 50 40 0 0 10 0 0 90 10 10
2017 GT 55 32 10 3 0 0 0 87 3 31
2017 GT-06 73 18 0 9 0 0 0 91 9 11
2014 GT 30 45 12 9 3 0 0 76 12 33

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 33 36 15 8 5 0 3 71 13 39
2018 GT 23 51 10 5 10 0 0 74 15 39
2018 GT-06 30 50 10 0 10 0 0 80 10 10
2017 GT 55 39 3 3 0 0 0 94 3 31
2017 GT-06 64 36 0 0 0 0 0 100 0 11
2014 GT 33 48 9 3 6 0 0 82 9 33
2011 GT 41 50 9 0 0 0 0 91 0 22

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 49 38 5 3 5 0 0 87 8 39
2018 GT 59 23 5 10 3 0 0 82 13 39
2018 GT-06 60 30 0 0 10 0 0 90 10 10
2017 GT 77 13 6 3 0 0 0 90 3 31
2017 GT-06 91 9 0 0 0 0 0 100 0 11
2014 GT 50 34 6 6 3 0 0 84 9 32
2011 GT 64 32 5 0 0 0 0 95 0 22

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 26 38 21 10 5 0 0 64 15 39
2018 GT 23 31 33 8 5 0 0 54 13 39
2018 GT-06 0 50 40 0 10 0 0 50 10 10
2017 GT 26 55 6 6 6 0 0 81 13 31
2017 GT-06 27 45 9 0 18 0 0 73 18 11
2014 GT 21 45 9 15 9 0 0 67 24 33
2011 GT 27 55 9 9 0 0 0 82 9 22

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 13 28 26 28 5 0 0 33 41 39
2018 GT 13 21 38 21 8 0 0 28 33 39
2018 GT-06 0 20 50 20 10 0 0 30 20 10
2017 GT 0 20 38 23 13 3 3 38 21 31
2017 GT-06 0 18 55 18 9 0 0 27 18 11
2014 GT 6 16 44 28 6 0 0 34 22 32
2011 GT 9 32 50 9 0 0 0 9 41 22

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 5 21 36 21 15 3 0 37 26 39
2018 GT 3 18 28 33 13 5 0 49 22 39
2018 GT-06 0 20 10 60 10 0 0 70 20 10
2017 GT 0 13 10 42 19 13 3 73 15 31
2017 GT-06 0 27 0 45 18 9 0 70 30 11
2014 GT 0 9 45 36 9 0 0 45 9 33
2011 GT 0 18 64 14 5 0 0 18 18 22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 28 28 28 10 5 0 0 15 56 39
2018 GT 28 33 31 8 0 0 0 8 62 39
2018 GT-06 10 60 30 0 0 0 0 0 70 10
2017 GT 10 32 36 10 3 6 3 14 46 31
2017 GT-06 9 55 27 9 0 0 0 9 64 11
2014 GT 42 27 21 9 0 0 0 9 70 33
2011 GT 27 32 23 9 9 0 0 18 59 22

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 10 18 38 23 10 0 0 33 28 39
2018 GT 5 13 54 21 8 0 0 28 18 39
2018 GT-06 0 10 50 30 10 0 0 40 10 10
2017 GT 3 6 48 23 16 0 3 40 10 31
2017 GT-06 0 0 73 27 0 0 0 27 0 11
2014 GT 3 18 39 27 12 0 0 39 21 33
2011 GT 9 9 23 36 23 0 0 59 18 22

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 18 32 13 21 13 3 0 35 51 38
2018 GT 23 18 31 21 5 3 0 26 42 39
2018 GT-06 30 10 40 10 0 10 0 11 44 10
2017 GT 13 16 32 10 14 6 10 27 35 31
2017 GT-06 27 18 45 9 0 0 0 9 45 11
2014 GT 21 30 36 12 0 0 0 12 52 33
2011 GT 14 32 50 0 5 0 0 5 45 22

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 5 18 24 32 21 0 0 53 24 38
2018 GT 5 10 15 51 10 3 5 67 17 39
2018 GT-06 0 10 20 40 20 10 0 67 11 10
2017 GT 0 10 16 26 26 6 16 67 13 31
2017 GT-06 0 9 18 45 18 0 9 70 10 11
2014 GT 0 9 24 36 21 0 9 63 10 33
2011 GT 5 23 27 23 18 0 5 43 29 22

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 31 28 33 0 8 0 0 8 59 39
2018 GT 36 26 28 5 5 0 0 10 62 39
2018 GT-06 20 60 20 0 0 0 0 0 80 10
2017 GT 10 32 35 10 6 6 0 18 45 31
2017 GT-06 27 45 18 0 9 0 0 9 73 11
2014 GT 33 36 27 3 0 0 0 3 70 33

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 23 31 26 10 10 0 0 21 54 39
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 59 23 8 8 3 0 0 82 10 39
2017 GT 67 16 4 6 0 0 6 89 7 31
2017 GT-06 73 0 0 18 0 0 9 80 20 11
2014 GT 67 24 3 6 0 0 0 91 6 33
2011 GT 91 5 5 0 0 0 0 95 0 22

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 33 41 10 5 5 5 0 78 11 39
2018 GT 23 36 15 3 8 13 3 70 12 39
2018 GT-06 30 20 10 10 0 20 10 71 14 10
2017 GT 26 19 23 3 3 16 10 61 9 31
2017 GT-06 36 9 9 9 0 18 18 71 14 11
2014 GT 30 39 12 9 0 6 3 77 10 33

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 46 31 8 10 5 0 0 77 15 39
2018 GT 38 38 5 13 5 0 0 77 18 39
2018 GT-06 40 60 0 0 0 0 0 100 0 10
2017 GT 52 29 10 6 3 0 0 80 10 31
2017 GT-06 82 9 0 0 9 0 0 91 9 11
2014 GT 39 39 6 9 3 0 3 81 13 33

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 51 33 5 5 5 0 0 85 10 39
2018 GT 56 23 13 5 3 0 0 79 8 39
2018 GT-06 80 10 10 0 0 0 0 90 0 10
2017 GT 60 33 7 0 0 0 0 93 0 30
2017 GT-06 70 30 0 0 0 0 0 100 0 10
2014 GT 61 30 3 6 0 0 0 91 6 33

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 46 36 10 8 0 0 0 82 8 39
2018 GT 49 36 3 8 5 0 0 85 13 39
2018 GT-06 80 20 0 0 0 0 0 100 0 10
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 46 31 15 8 0 0 0 77 8 39

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 31 44 15 8 0 0 3 76 8 39
2018 GT 46 23 15 10 5 0 0 69 15 39
2018 GT-06 60 10 30 0 0 0 0 70 0 10
2017 GT 49 42 6 0 0 0 3 93 0 31
2017 GT-06 45 45 0 0 0 0 9 100 0 11
2014 GT 45 45 6 0 3 0 0 91 3 33
2011 GT 50 41 9 0 0 0 0 91 0 22

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 44 44 5 5 3 0 0 87 8 39
2018 GT 51 28 10 8 3 0 0 79 10 39
2018 GT-06 40 40 10 10 0 0 0 80 10 10
2017 GT 49 39 3 6 0 0 3 90 7 31
2017 GT-06 18 64 0 18 0 0 0 82 18 11
2014 GT 55 27 12 3 0 3 0 84 3 33
2011 GT 36 59 0 0 5 0 0 95 5 22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 41 41 13 3 3 0 0 82 5 39
2018 GT 39 37 5 13 5 0 0 76 18 38
2017 GT 52 39 3 3 3 0 0 90 6 31
2017 GT-06 45 36 9 0 9 0 0 82 9 11
2014 GT 39 39 12 6 3 0 0 79 9 33
2011 GT 32 59 0 9 0 0 0 91 9 22

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 85 8 3 3 3 0 0 92 5 39
2017 GT 80 16 0 0 0 0 3 100 0 31
2017 GT-06 82 9 0 0 0 0 9 100 0 11
2014 GT 85 6 3 6 0 0 0 91 6 33
2011 GT 86 14 0 0 0 0 0 100 0 22

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 74 18 3 0 5 0 0 92 5 39
2017 GT 71 23 6 0 0 0 0 94 0 31
2017 GT-06 82 18 0 0 0 0 0 100 0 11
2014 GT 61 21 6 0 0 9 3 93 0 33
2011 GT 64 27 5 5 0 0 0 91 5 22

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 67 15 8 5 5 0 0 82 10 39
2018 GT 56 33 5 0 3 3 0 92 3 39
2018 GT-06 60 40 0 0 0 0 0 100 0 10
2017 GT 71 19 3 3 0 4 0 93 3 31
2017 GT-06 91 9 0 0 0 0 0 100 0 11

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 46 38 8 5 3 0 0 85 8 39
2018 GT 44 31 13 5 5 3 0 76 11 39
2018 GT-06 40 40 10 10 0 0 0 80 10 10
2017 GT 55 32 6 0 3 4 0 90 3 31
2017 GT-06 45 45 0 0 9 0 0 91 9 11
2014 GT 58 27 9 0 3 3 0 88 3 33
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 26 44 8 8 5 10 0 77 14 39
2018 GT 31 49 5 3 5 8 0 86 8 39
2018 GT-06 40 30 10 0 0 20 0 88 0 10
2017 GT 49 29 3 3 3 13 0 89 7 31
2017 GT-06 64 18 0 0 9 9 0 90 10 11
2014 GT 39 27 9 9 0 15 0 79 11 33
2011 GT 14 55 32 0 0 0 0 68 0 22

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 24 32 26 11 5 3 0 57 16 38
2018 GT 21 51 10 5 8 5 0 76 14 39
2018 GT-06 20 40 30 0 0 10 0 67 0 10
2017 GT 39 32 10 6 6 3 3 76 14 31
2017 GT-06 55 18 0 9 18 0 0 73 27 11
2014 GT 39 24 18 9 0 9 0 70 10 33
2011 GT 18 36 32 9 5 0 0 55 14 22

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 13 38 15 18 8 8 0 56 28 39
2018 GT 8 51 15 5 8 13 0 68 15 39
2018 GT-06 0 40 20 20 0 20 0 50 25 10
2017 GT 29 39 10 10 3 10 0 75 14 31
2017 GT-06 36 36 0 18 9 0 0 73 27 11
2014 GT 21 33 15 18 3 9 0 60 23 33
2011 GT 5 41 27 18 5 5 0 48 24 22

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 21 38 15 18 8 0 0 59 26 39
2018 GT 10 38 15 21 10 5 0 51 32 39
2018 GT-06 0 50 10 30 0 10 0 56 33 10
2017 GT 29 29 20 13 3 6 0 62 17 31
2017 GT-06 27 36 0 27 9 0 0 64 36 11
2014 GT 15 33 21 12 9 9 0 53 23 33
2011 GT 9 36 18 18 14 5 0 48 33 22

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 54 28 13 0 3 3 0 84 3 39
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 21 49 18 10 3 0 0 69 13 39
2018 GT 28 36 13 15 3 5 0 68 19 39
2018 GT-06 40 30 10 10 0 10 0 78 11 10
2017 GT 33 55 6 0 0 6 0 93 0 31
2017 GT-06 36 64 0 0 0 0 0 100 0 11
2014 GT 33 48 9 9 0 0 0 82 9 33
2011 GT 27 55 14 5 0 0 0 82 5 22

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 8 41 21 15 8 8 0 53 25 39

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 23 46 10 18 3 0 0 69 21 39
2018 GT 38 31 13 5 5 8 0 75 11 39
2018 GT-06 40 40 0 10 0 10 0 89 11 10
2017 GT 32 45 10 6 0 3 3 82 7 31
2017 GT-06 45 36 0 9 0 9 0 90 10 11
2014 GT 42 55 3 0 0 0 0 97 0 33
2011 GT 55 27 9 5 0 0 5 86 5 22

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 34 45 13 3 3 3 0 81 5 38
2018 GT 45 42 5 0 3 5 0 92 3 38
2018 GT-06 60 30 10 0 0 0 0 90 0 10

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 8 41 13 18 10 5 5 54 31 39
2018 GT 10 31 21 10 10 18 0 50 25 39
2018 GT-06 10 30 10 0 10 40 0 67 17 10
2017 GT 10 26 6 16 0 26 17 61 28 31
2017 GT-06 0 27 9 27 0 18 18 43 43 11
2014 GT 21 30 18 15 6 9 0 57 23 33
2011 GT 14 32 27 9 5 9 5 53 16 22

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 18 31 15 18 13 3 3 51 32 39
2018 GT 28 31 21 15 0 5 0 62 16 39
2018 GT-06 30 40 20 10 0 0 0 70 10 10
2017 GT 29 45 3 13 0 6 3 82 14 31
2017 GT-06 27 45 0 18 0 0 9 80 20 11
2014 GT 9 36 33 9 6 6 0 48 16 33
2011 GT 23 50 18 9 0 0 0 73 9 22

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 5 33 13 26 21 3 0 39 47 39
2018 GT 18 31 13 26 10 3 0 50 37 39
2018 GT-06 20 50 10 20 0 0 0 70 20 10
2017 GT 13 33 10 19 10 0 16 54 34 31
2017 GT-06 18 45 9 9 9 0 9 70 20 11
2014 GT 9 24 30 21 9 6 0 35 32 33
2011 GT 5 36 32 9 18 0 0 41 27 22

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 46 26 21 0 5 3 0 74 5 39

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 54 18 10 5 3 3 8 80 9 39

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 41 28 23 3 3 0 3 71 5 39

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 21 28 28 8 3 8 5 56 12 39

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 41 15 26 3 8 5 3 61 11 39

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 64 15 8 3 0 5 5 89 3 39

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 79 5 3 5 3 3 3 89 8 39

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 85 5 3 0 3 0 5 95 3 39

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 13 46 26 8 3 5 0 62 11 39
2018 GT 21 46 10 15 3 5 0 70 19 39
2018 GT-06 40 30 0 10 0 20 0 88 13 10
2017 GT 26 41 16 3 3 6 4 75 7 31
2017 GT-06 45 36 0 9 9 0 0 82 18 11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 28 54 10 5 3 0 0 82 8 39
2018 GT 41 36 10 0 5 8 0 83 6 39
2018 GT-06 40 30 20 0 0 10 0 78 0 10
2017 GT 45 35 13 3 0 3 0 84 3 31
2017 GT-06 36 45 18 0 0 0 0 82 0 11
2014 GT 52 33 12 0 0 3 0 88 0 33
2011 GT 23 55 14 5 5 0 0 77 9 22

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 41 38 8 8 0 5 0 84 8 39
2018 GT 36 36 8 13 0 8 0 78 14 39
2018 GT-06 30 40 10 10 0 10 0 78 11 10
2017 GT 29 35 16 3 0 13 3 77 4 31
2017 GT-06 45 27 9 9 0 9 0 80 10 11
2014 GT 55 24 12 6 0 3 0 81 6 33

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 44 41 8 5 3 0 0 85 8 39
2018 GT 62 28 0 8 0 3 0 92 8 39
2018 GT-06 70 30 0 0 0 0 0 100 0 10
2017 GT 55 35 6 0 0 3 0 93 0 31
2017 GT-06 64 36 0 0 0 0 0 100 0 11
2014 GT 64 21 9 6 0 0 0 85 6 33
2011 GT 41 50 5 5 0 0 0 91 5 22

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 46 36 10 3 3 3 0 84 5 39
2018 GT 59 28 5 5 0 3 0 89 5 39
2018 GT-06 60 40 0 0 0 0 0 100 0 10
2017 GT 55 32 0 6 3 0 3 90 10 31
2017 GT-06 82 9 0 0 9 0 0 91 9 11
2014 GT 42 33 15 6 0 3 0 78 6 33
2011 GT 48 29 24 0 0 0 0 76 0 21

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 36 44 13 3 5 0 0 79 8 39
2018 GT 49 38 5 3 3 3 0 89 5 39
2018 GT-06 60 40 0 0 0 0 0 100 0 10
2017 GT 45 39 3 10 0 3 0 87 10 31
2017 GT-06 55 27 9 9 0 0 0 82 9 11
2014 GT 33 42 15 6 3 0 0 76 9 33
2011 GT 33 43 19 5 0 0 0 76 5 21

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 38 31 13 5 5 5 3 75 11 39
2018 GT 41 31 13 8 3 3 3 76 11 39
2018 GT-06 50 10 30 0 0 10 0 67 0 10
2017 GT 49 26 3 10 0 10 3 85 11 31
2017 GT-06 36 27 0 9 0 18 9 88 13 11
2014 GT 45 21 27 3 3 0 0 67 6 33
2011 GT 52 24 19 0 0 5 0 80 0 21
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 GT 31 44 26 39
2018 GT 26 50 24 38
2018 GT-06 0 80 20 10
2017 GT 26 58 16 31
2017 GT-06 9 73 18 11
2014 GT 19 56 25 32
2011 GT 5 76 19 21

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 GT 25 0 25 0 33 17 12
2018 GT 30 10 10 0 30 20 10
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 21 45 24 11 0 0 0 66 11 38

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 47 39 11 0 0 3 0 89 0 38
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GT 22 78 37

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 13 23 15 3 5 33 8 61 13 39
2018 GT 0 13 28 8 3 41 8 25 20 39
2018 GT-06 0 10 30 0 0 50 10 25 0 10
2017 GT 10 16 13 3 3 35 20 58 14 31
2017 GT-06 9 36 0 0 9 27 18 83 17 11
2014 GT 12 39 18 6 3 21 0 65 12 33

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 31 41 10 3 5 8 3 80 9 39
2018 GT 29 21 24 5 3 18 0 61 10 38
2017 GT 33 42 13 3 0 3 6 82 4 31
2017 GT-06 36 55 9 0 0 0 0 91 0 11
2014 GT 33 30 18 6 3 9 0 70 10 33
2011 GT 45 27 18 0 9 0 0 73 9 22
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GT 13 87 39

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 10 13 21 5 5 41 5 43 19 39
2018 GT 3 15 26 3 0 44 10 39 6 39
2018 GT-06 0 10 30 0 0 60 0 25 0 10
2017 GT 13 7 19 0 0 38 23 51 0 31
2017 GT-06 18 9 9 0 0 36 27 75 0 11
2014 GT 24 18 12 0 3 36 6 74 5 33

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 28 31 18 5 5 13 0 68 12 39
2018 GT 23 33 18 3 0 18 5 73 3 39
2018 GT-06 20 40 20 0 0 20 0 75 0 10
2017 GT 26 45 10 0 0 16 3 88 0 31
2017 GT-06 36 55 0 0 0 9 0 100 0 11
2014 GT 36 21 18 3 0 21 0 73 4 33
2011 GT 55 23 9 0 5 9 0 85 5 22
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 18 33 21 8 21 0 0 51 28 39
2018 GT 5 31 21 23 21 0 0 36 44 39
2018 GT-06 0 30 40 20 10 0 0 30 30 10
2017 GT 13 26 22 10 29 0 0 39 39 31
2017 GT-06 9 27 18 18 27 0 0 36 45 11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 8 31 41 18 3 0 0 38 21 39
2018 GT 3 15 49 23 10 0 0 18 33 39
2018 GT-06 0 10 50 30 10 0 0 10 40 10
2017 GT 16 20 35 16 13 0 0 36 29 31
2017 GT-06 9 9 36 27 18 0 0 18 45 11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 23 36 18 10 13 0 0 59 23 39
2018 GT 13 33 23 28 3 0 0 46 31 39
2018 GT-06 20 30 30 20 0 0 0 50 20 10
2017 GT 22 42 16 10 10 0 0 65 19 31
2017 GT-06 9 55 18 18 0 0 0 64 18 11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 18 32 13 18 18 0 0 50 37 38
2018 GT 13 15 26 23 18 3 3 30 43 39
2018 GT-06 0 20 10 50 10 10 0 22 67 10
2017 GT 17 26 29 10 19 0 0 42 29 31
2017 GT-06 0 27 27 18 27 0 0 27 45 11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 41 36 13 10 0 0 0 77 10 39
2018 GT 28 38 21 8 5 0 0 67 13 39
2018 GT-06 40 30 20 10 0 0 0 70 10 10
2017 GT 29 39 6 3 6 0 16 81 11 31
2017 GT-06 9 45 9 0 9 0 27 75 13 11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 18 44 26 13 0 0 0 62 13 39
2018 GT 18 44 15 8 15 0 0 62 23 39
2018 GT-06 0 70 20 10 0 0 0 70 10 10
2017 GT 22 33 16 20 6 0 3 57 27 31
2017 GT-06 36 9 18 18 9 0 9 50 30 11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 18 44 15 13 10 0 0 62 23 39
2018 GT 13 33 28 15 10 0 0 46 26 39
2018 GT-06 10 60 20 10 0 0 0 70 10 10
2017 GT 32 23 10 26 3 0 6 59 31 31
2017 GT-06 36 18 0 27 9 0 9 60 40 11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 13 46 18 10 13 0 0 59 23 39
2018 GT 15 33 15 26 8 3 0 50 34 39
2018 GT-06 10 40 20 20 0 10 0 56 22 10
2017 GT 42 19 13 16 0 6 3 68 18 31
2017 GT-06 36 27 9 18 0 0 9 70 20 11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 26 49 3 10 13 0 0 74 23 39
2018 GT 15 33 13 28 10 0 0 49 38 39
2018 GT-06 20 50 10 20 0 0 0 70 20 10
2017 GT 29 45 19 7 0 0 0 74 7 31
2017 GT-06 18 73 9 0 0 0 0 91 0 11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 49 36 5 8 3 0 0 85 10 39

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 36 31 18 8 8 0 0 67 15 39
2018 GT 23 28 28 15 5 0 0 51 21 39
2018 GT-06 20 30 30 10 10 0 0 50 20 10
2017 GT 26 33 26 4 6 0 6 62 11 31
2017 GT-06 18 27 36 0 9 0 9 50 10 11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 49 31 10 10 0 0 0 79 10 39
2018 GT 49 28 13 5 5 0 0 77 10 39
2018 GT-06 70 10 20 0 0 0 0 80 0 10
2017 GT 58 26 10 3 0 0 4 87 3 31
2017 GT-06 55 27 9 9 0 0 0 82 9 11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 85 10 5 0 0 0 0 95 0 39
2018 GT 77 13 8 0 0 0 3 92 0 39
2018 GT-06 90 10 0 0 0 0 0 100 0 10

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 76 13 3 5 3 0 0 89 8 38
2018 GT 79 5 8 0 3 0 5 89 3 38
2018 GT-06 90 10 0 0 0 0 0 100 0 10
2017 GT 84 6 0 0 0 0 10 100 0 31
2017 GT-06 91 0 0 0 0 0 9 100 0 11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 61 29 8 3 0 0 0 89 3 38
2018 GT 64 18 15 3 0 0 0 82 3 39
2018 GT-06 60 20 20 0 0 0 0 80 0 10
2017 GT 65 19 3 3 0 0 10 93 4 31
2017 GT-06 64 18 0 9 0 0 9 90 10 11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 55 26 8 3 5 3 0 84 8 38
2018 GT 44 31 15 5 5 0 0 74 10 39
2018 GT-06 30 50 10 10 0 0 0 80 10 10
2017 GT 71 13 6 3 0 0 7 90 3 31
2017 GT-06 64 9 18 9 0 0 0 73 9 11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 47 18 3 0 0 0 32 96 0 38
2018 GT 54 10 10 0 0 0 26 86 0 39
2018 GT-06 50 10 10 0 0 0 30 86 0 10
2017 GT 61 13 3 0 0 0 23 96 0 31
2017 GT-06 64 18 9 0 0 0 9 90 0 11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 73 16 11 0 0 0 0 89 0 37
2018 GT 54 33 3 0 0 0 10 97 0 39
2018 GT-06 50 30 10 0 0 0 10 89 0 10
2017 GT 71 16 0 0 0 0 13 100 0 31
2017 GT-06 73 18 0 0 0 0 9 100 0 11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 68 13 5 0 13 0 0 82 13 38
2018 GT 62 15 3 3 10 3 5 83 14 39
2018 GT-06 60 30 0 0 0 10 0 100 0 10
2017 GT 52 19 10 0 13 0 7 76 14 31
2017 GT-06 82 9 0 0 0 0 9 100 0 11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 47 32 13 3 5 0 0 79 8 38
2018 GT 46 26 23 3 3 0 0 72 5 39
2018 GT-06 30 50 20 0 0 0 0 80 0 10
2017 GT 49 29 3 0 10 0 10 86 11 31
2017 GT-06 55 18 9 0 9 0 9 80 10 11

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 5 38 44 13 0 0 0 44 13 39
2018 GT 0 28 49 18 5 0 0 28 23 39
2018 GT-06 0 10 70 20 0 0 0 10 20 10
2017 GT 6 32 30 26 6 0 0 38 32 31
2017 GT-06 0 45 27 27 0 0 0 45 27 11

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 5 24 37 24 11 0 0 34 29 38
2018 GT 13 18 42 26 0 0 0 26 32 38
2018 GT-06 0 20 50 30 0 0 0 30 20 10
2017 GT 6 26 32 33 3 0 0 36 32 31
2017 GT-06 0 27 18 55 0 0 0 55 27 11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 26 62 8 5 0 0 0 87 5 39
2018 GT 33 49 13 3 3 0 0 82 5 39
2018 GT-06 40 40 10 0 10 0 0 80 10 10
2017 GT 33 35 19 6 0 3 3 73 7 31
2017 GT-06 45 18 18 9 0 0 9 70 10 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 38 36 13 8 5 0 0 74 13 39
2018 GT 28 38 15 8 5 5 0 70 14 39
2018 GT-06 30 50 0 20 0 0 0 80 20 10
2017 GT 33 45 3 19 0 0 0 78 19 31
2017 GT-06 36 45 0 18 0 0 0 82 18 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GT 8 92 39
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 23 28 26 8 15 0 0 23 77 39
2018 GT 15 23 23 26 13 0 0 15 85 39
2018 GT-06 10 30 30 20 10 0 0 10 90 10
2017 GT 16 19 32 6 20 7 0 17 83 31
2017 GT-06 18 18 27 9 27 0 0 18 82 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GT 57 43 30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GT 24 76 29
2018 GT 28 72 32

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 18 29 14 21 14 4 0 48 37 28
2018 GT 15 15 33 15 18 0 3 31 34 33
2017 GT 8 33 12 17 26 0 4 43 44 24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 7 18 18 18 36 4 0 26 56 28
2018 GT 0 12 6 33 42 0 6 13 81 33
2017 GT 0 12 12 21 55 0 0 12 75 24

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GT 51 16 8 0 14 0 11 76 15 37
2018 GT 36 13 15 8 13 3 13 58 24 39
2018 GT-06 30 10 30 0 0 0 30 57 0 10
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