2019 Public Service Employee Survey Results for Canadian Heritage by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	54	41	3	3	0	95	3	37
2019	FI-02	60	30	0	10	0	90	10	10
2019	FI-03	44	50	6	0	0	94	0	16
2017	FI	53	42	2	2	0	95	2	43
2017	FI-02	49	34	8	8	0	83	8	12
2017	FI-03	56	44	0	0	0	100	0	18
2014	FI	48	41	5	5	2	89	7	44
2014	FI-03	63	32	0	5	0	95	5	19
2011	FI	59	41	0	0	0	100	0	41
2011	FI-02	67	33	0	0	0	100	0	12
2011	FI-03	57	43	0	0	0	100	0	14
2008	FI	47	47	0	3	3	94	6	36
2008	FI-02	64	36	0	0	0	100	0	11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	50	39	3	6	3	89	8	36
2019	FI-02	40	50	0	10	0	90	10	10
2019	FI-03	47	33	7	7	7	80	13	15
2017	FI	51	40	5	5	0	91	5	43
2017	FI-02	41	51	0	8	0	92	8	12
2017	FI-03	55	33	6	6	0	89	6	18
2014	FI	57	27	2	14	0	84	14	44
2014	FI-03	58	32	0	11	0	89	11	19
2011	FI	54	32	2	12	0	85	12	41
2011	FI-02	58	17	0	25	0	75	25	12
2011	FI-03	50	43	7	0	0	93	0	14
2008	FI	47	33	3	17	0	81	17	36
2008	FI-02	36	36	9	18	0	73	18	11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	59	27	8	5	0	86	5	37
2019	FI-02	70	20	0	10	0	90	10	10
2019	FI-03	56	25	13	6	0	81	6	16
2017	FI	51	47	0	2	0	98	2	43
2017	FI-02	33	67	0	0	0	100	0	12
2017	FI-03	67	33	0	0	0	100	0	18
2014	FI	52	36	7	2	2	89	5	44
2014	FI-03	63	32	5	0	0	95	0	19
2011	FI	46	46	0	5	2	93	7	41
2011	FI-02	75	17	0	0	8	92	8	12
2011	FI-03	36	57	0	7	0	93	7	14

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	49	35	11	5	0	0	84	5	37
2019	FI-02	60	30	10	0	0	0	90	0	10
2019	FI-03	50	31	13	6	0	0	81	6	16
2018	FI	45	34	16	3	3	0	79	5	38
2018	FI-02	38	31	23	8	0	0	69	8	13
2018	FI-03	47	47	7	0	0	0	93	0	15
2017	FI	51	37	2	7	2	0	88	9	43
2017	FI-02	41	42	8	8	0	0	83	8	12
2017	FI-03	56	33	0	11	0	0	89	11	18
2014	FI	32	45	16	2	2	2	79	5	44
2014	FI-03	47	47	5	0	0	0	95	0	19
2011	FI	34	49	7	7	0	2	85	8	41
2011	FI-02	58	17	8	17	0	0	75	17	12
2011	FI-03	29	57	14	0	0	0	86	0	14
2008	FI	33	42	19	3	3	0	75	6	36
2008	FI-02	55	18	27	0	0	0	73	0	11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	32	14	3	0	0	84	3	37
2019	FI-02	70	20	0	10	0	0	90	10	10
2019	FI-03	50	25	25	0	0	0	75	0	16
2017	FI	60	31	4	0	2	2	93	2	43
2017	FI-02	51	34	7	0	0	8	92	0	12
2017	FI-03	72	28	0	0	0	0	100	0	18
2014	FI	50	41	5	5	0	0	91	5	44
2014	FI-03	58	37	5	0	0	0	95	0	19

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	57	41	3	0	0	0	97	0	37
2019	FI-02	70	30	0	0	0	0	100	0	10
2019	FI-03	50	44	6	0	0	0	94	0	16
2018	FI	61	34	3	3	0	0	95	3	38
2018	FI-02	62	23	8	8	0	0	85	8	13
2018	FI-03	60	40	0	0	0	0	100	0	15
2017	FI	67	26	5	2	0	0	93	2	43
2017	FI-02	49	42	0	8	0	0	92	8	12
2017	FI-03	89	11	0	0	0	0	100	0	18
2014	FI	59	30	9	2	0	0	89	2	44
2014	FI-03	74	26	0	0	0	0	100	0	19
2011	FI	54	29	5	5	5	2	85	10	41
2011	FI-02	58	8	17	8	8	0	67	17	12
2011	FI-03	50	50	0	0	0	0	100	0	14

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	38	51	5	5	0	89	5	37
2019	FI-02	30	50	20	0	0	80	0	10
2019	FI-03	38	50	0	13	0	88	13	16
2018	FI	41	54	5	0	0	95	0	37
2018	FI-02	38	46	15	0	0	85	0	13
2018	FI-03	47	53	0	0	0	100	0	15
2017	FI	38	46	14	2	0	84	2	43
2017	FI-02	42	33	25	0	0	75	0	12
2017	FI-03	50	50	0	0	0	100	0	18
2014	FI	39	45	9	5	2	84	7	44
2014	FI-03	32	53	5	5	5	84	11	19
2011	FI	39	44	12	5	0	83	5	41
2011	FI-02	50	25	17	8	0	75	8	12
2011	FI-03	36	64	0	0	0	100	0	14
2008	FI	50	31	11	8	0	81	8	36
2008	FI-02	64	18	18	0	0	82	0	11

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	35	11	5	3	0	81	8	37
2019	FI-02	40	40	10	0	10	0	80	10	10
2019	FI-03	50	31	6	13	0	0	81	13	16
2018	FI	42	32	21	5	0	0	74	5	38
2018	FI-02	54	8	31	8	0	0	62	8	13
2018	FI-03	40	47	13	0	0	0	87	0	15
2017	FI	42	35	16	2	5	0	77	7	43
2017	FI-02	41	42	8	8	0	0	83	8	12
2017	FI-03	56	28	11	0	6	0	84	6	18
2014	FI	45	34	11	7	2	0	80	9	44
2014	FI-03	63	26	5	5	0	0	89	5	19
2011	FI	41	37	7	5	7	2	80	13	41
2011	FI-02	50	17	8	8	17	0	67	25	12
2011	FI-03	50	43	7	0	0	0	93	0	14

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	36	53	8	3	0	89	3	36
2019	FI-02	40	50	10	0	0	90	0	10
2019	FI-03	33	53	7	7	0	87	7	15
2018	FI	38	41	16	5	0	78	5	37
2018	FI-02	46	23	23	8	0	69	8	13
2018	FI-03	50	43	7	0	0	93	0	14
2017	FI	42	37	12	7	2	79	9	43
2017	FI-02	42	49	0	8	0	92	8	12
2017	FI-03	50	28	16	6	0	78	6	18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	51	3	0	0	97	0	37
2019	FI-02	60	30	10	0	0	90	0	10
2019	FI-03	38	63	0	0	0	100	0	16
2018	FI	50	37	11	0	3	89	0	38
2018	FI-02	54	31	15	0	0	85	0	13
2018	FI-03	60	33	0	0	7	100	0	15
2017	FI	47	44	7	2	0	91	2	43
2017	FI-02	58	34	8	0	0	92	0	12
2017	FI-03	45	55	0	0	0	100	0	18
2014	FI	48	39	11	2	0	86	2	44
2014	FI-03	42	53	5	0	0	95	0	19
2011	FI	41	49	2	7	0	90	7	41
2011	FI-02	58	33	0	8	0	92	8	12
2011	FI-03	36	57	7	0	0	93	0	14
2008	FI	56	28	6	11	0	83	11	36
2008	FI-02	55	27	0	18	0	82	18	11

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	43	41	14	3	0	0	84	3	37
2019	FI-02	40	50	0	10	0	0	90	10	10
2019	FI-03	38	38	25	0	0	0	75	0	16
2018	FI	42	45	11	3	0	0	87	3	38
2018	FI-02	38	38	15	8	0	0	77	8	13
2018	FI-03	40	53	7	0	0	0	93	0	15
2017	FI	44	37	12	0	5	2	83	5	43
2017	FI-02	41	34	17	0	0	8	82	0	12
2017	FI-03	50	44	6	0	0	0	94	0	18

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	59	35	5	0	95	0	37
2019	FI-02	50	50	0	0	100	0	10
2019	FI-03	56	31	13	0	88	0	16
2018	FI	57	43	0	0	100	0	37
2018	FI-02	46	54	0	0	100	0	13
2018	FI-03	71	29	0	0	100	0	14
2017	FI	51	37	12	0	88	0	43
2017	FI-02	49	42	8	0	92	0	12
2017	FI-03	73	22	6	0	94	0	18
2014	FI	59	34	5	2	93	2	44
2014	FI-03	58	32	5	5	89	5	19
2011	FI	49	44	7	0	93	0	41
2011	FI-02	67	17	17	0	83	0	12
2011	FI-03	36	64	0	0	100	0	14

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	38	46	14	0	0	3	86	0	37
2019	FI-02	50	30	10	0	0	10	89	0	10
2019	FI-03	25	56	19	0	0	0	81	0	16
2018	FI	30	49	16	5	0	0	78	5	37
2018	FI-02	25	50	17	8	0	0	75	8	12
2018	FI-03	27	60	13	0	0	0	87	0	15
2017	FI	49	26	16	9	0	0	75	9	43
2017	FI-02	49	17	17	17	0	0	66	17	12
2017	FI-03	61	33	5	0	0	0	95	0	18
2014	FI	34	45	14	5	2	0	80	7	44
2014	FI-03	32	63	5	0	0	0	95	0	19
2011	FI	41	41	5	7	5	0	83	12	41
2011	FI-02	50	17	8	17	8	0	67	25	12
2011	FI-03	43	57	0	0	0	0	100	0	14

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	38	8	3	0	89	3	37
2019	FI-02	40	50	0	10	0	90	10	10
2019	FI-03	50	38	13	0	0	88	0	16
2018	FI	47	37	11	3	3	84	5	38
2018	FI-02	38	38	15	0	8	77	8	13
2018	FI-03	47	40	13	0	0	87	0	15
2017	FI	52	30	14	5	0	81	5	43
2017	FI-02	34	41	17	8	0	75	8	12
2017	FI-03	67	28	5	0	0	95	0	18
2014	FI	34	43	18	2	2	77	5	44
2014	FI-03	32	42	21	5	0	74	5	19

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	44	44	8	3	89	3	36
2019	FI-03	44	38	13	6	81	6	16
2018	FI	38	49	14	0	86	0	37
2018	FI-02	33	33	33	0	67	0	12
2018	FI-03	60	33	7	0	93	0	15
2017	FI	38	42	12	9	79	9	43
2017	FI-02	25	49	17	8	75	8	12
2017	FI-03	56	33	0	11	89	11	18
2014	FI	32	55	7	7	86	7	44
2014	FI-03	32	63	0	5	95	5	19
2011	FI	37	54	7	2	90	2	41
2011	FI-02	50	33	8	8	83	8	12
2011	FI-03	43	57	0	0	100	0	14

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	41	5	3	92	3	37
2019	FI-02	30	60	10	0	90	0	10
2019	FI-03	50	38	6	6	88	6	16
2018	FI	53	45	3	0	97	0	38
2018	FI-02	31	69	0	0	100	0	13
2018	FI-03	60	33	7	0	93	0	15
2017	FI	49	39	7	5	88	5	43
2017	FI-02	49	25	17	8	75	8	12
2017	FI-03	61	39	0	0	100	0	18
2014	FI	55	36	7	2	91	2	44
2014	FI-03	53	42	0	5	95	5	19
2011	FI	49	39	5	7	88	7	41
2011	FI-02	58	17	8	17	75	17	12
2011	FI-03	50	50	0	0	100	0	14
2008	FI	56	31	8	6	86	6	36
2008	FI-02	64	27	9	0	91	0	11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	47	33	17	3	0	81	3	36
2019	FI-02	70	30	0	0	0	100	0	10
2019	FI-03	40	33	20	7	0	73	7	15
2018	FI	47	39	8	3	3	87	5	38
2018	FI-02	38	62	0	0	0	100	0	13
2018	FI-03	60	27	7	0	7	87	7	15
2017	FI	49	37	5	7	2	86	9	43
2017	FI-02	49	42	8	0	0	92	0	12
2017	FI-03	39	44	0	11	6	83	17	18
2014	FI	45	34	14	7	0	80	7	44
2014	FI-03	47	37	5	11	0	84	11	19
2011	FI	39	32	22	7	0	71	7	41
2011	FI-02	33	25	33	8	0	58	8	12
2011	FI-03	43	36	7	14	0	79	14	14
2008	FI	17	39	31	11	3	56	14	36
2008	FI-02	18	55	27	0	0	73	0	11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	8	16	49	24	3	0	0	27	24	37
2019	FI-02	10	20	40	30	0	0	0	30	30	10
2019	FI-03	13	19	63	6	0	0	0	6	31	16
2018	FI	5	21	47	16	3	8	0	20	29	38
2018	FI-02	8	15	54	15	0	8	0	17	25	13
2018	FI-03	0	33	47	13	0	7	0	14	36	15
2017	FI	7	21	42	21	7	0	2	29	28	43
2017	FI-02	8	24	34	25	0	0	8	28	36	12
2017	FI-03	6	17	50	22	6	0	0	28	22	18
2014	FI	5	30	50	9	5	0	2	14	35	44
2014	FI-03	0	26	47	11	11	0	5	22	28	19
2011	FI	10	39	34	17	0	0	0	17	49	41
2011	FI-02	17	33	25	25	0	0	0	25	50	12
2011	FI-03	0	36	50	14	0	0	0	14	36	14
2008	FI	8	31	36	19	6	0	0	25	39	36
2008	FI-02	9	36	36	18	0	0	0	18	45	11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	3	8	19	51	14	0	5	69	11	37
2019	FI-02	0	0	30	30	30	0	10	67	0	10
2019	FI-03	0	19	25	50	0	0	6	53	20	16
2018	FI	0	5	39	37	13	5	0	53	6	38
2018	FI-02	0	8	38	23	23	8	0	50	8	13
2018	FI-03	0	7	33	53	0	7	0	57	7	15
2017	FI	0	5	33	32	21	0	9	59	5	43
2017	FI-02	0	0	17	66	0	0	17	80	0	12
2017	FI-03	0	6	28	27	33	0	6	65	6	18
2014	FI	5	14	30	34	14	2	2	50	19	44
2014	FI-03	0	16	21	32	21	5	5	59	18	19
2011	FI	7	24	41	20	5	0	2	25	33	41
2011	FI-02	0	42	17	25	17	0	0	42	42	12
2011	FI-03	7	7	50	36	0	0	0	36	14	14
2008	FI	6	11	44	22	14	3	0	37	17	36
2008	FI-02	9	0	45	27	9	9	0	40	10	11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	5	11	54	22	8	0	0	30	16	37
2019	FI-02	0	10	70	10	10	0	0	20	10	10
2019	FI-03	13	19	38	25	6	0	0	31	31	16
2018	FI	0	21	34	29	11	5	0	42	22	38
2018	FI-02	0	15	38	15	15	15	0	36	18	13
2018	FI-03	0	33	27	33	7	0	0	40	33	15
2017	FI	2	26	42	19	9	0	2	29	29	43
2017	FI-02	8	33	34	17	0	0	8	18	45	12
2017	FI-03	0	17	61	17	6	0	0	22	17	18
2014	FI	14	32	30	14	5	0	7	20	49	44
2014	FI-03	5	47	26	11	5	0	5	17	56	19
2011	FI	15	20	51	15	0	0	0	15	34	41
2011	FI-02	17	8	67	8	0	0	0	8	25	12
2011	FI-03	14	21	36	29	0	0	0	29	36	14
2008	FI	8	33	31	19	6	3	0	26	43	36
2008	FI-02	9	27	55	0	0	9	0	0	40	11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	5	19	35	32	8	0	41	24	37
2019	FI-02	10	10	30	30	20	0	50	20	10
2019	FI-03	0	38	50	13	0	0	13	38	16
2018	FI	5	11	45	32	8	0	39	16	38
2018	FI-02	8	15	23	38	15	0	54	23	13
2018	FI-03	7	13	53	20	7	0	27	20	15
2017	FI	5	19	35	25	14	2	40	24	43
2017	FI-02	8	25	17	41	0	8	45	37	12
2017	FI-03	6	17	33	22	22	0	44	22	18
2014	FI	7	14	39	30	9	2	40	21	44
2014	FI-03	5	16	42	26	5	5	33	22	19
2011	FI	7	5	51	34	0	2	35	13	41
2011	FI-02	8	0	42	50	0	0	50	8	12
2011	FI-03	7	7	57	29	0	0	29	14	14
2008	FI	8	25	31	28	8	0	36	33	36
2008	FI-02	9	9	55	27	0	0	27	18	11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	11	28	33	19	6	0	3	26	40	36
2019	FI-02	10	10	50	10	10	0	10	22	22	10
2019	FI-03	13	47	33	7	0	0	0	7	60	15
2018	FI	5	26	34	21	11	3	0	32	32	38
2018	FI-02	8	31	15	31	15	0	0	46	38	13
2018	FI-03	7	20	47	13	13	0	0	27	27	15
2017	FI	9	16	26	37	2	0	9	43	28	43
2017	FI-02	8	17	34	33	0	0	8	36	28	12
2017	FI-03	11	17	27	33	0	0	11	38	31	18
2014	FI	16	25	32	14	9	0	5	24	43	44
2014	FI-03	16	26	21	16	16	0	5	33	44	19
2011	FI	15	20	34	24	5	0	2	30	35	41
2011	FI-02	0	33	33	17	17	0	0	33	33	12
2011	FI-03	21	21	36	21	0	0	0	21	43	14
2008	FI	6	25	36	22	8	0	3	31	31	36
2008	FI-02	9	9	45	27	0	0	9	30	20	11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	5	8	38	32	14	0	3	47	14	37
2019	FI-02	0	0	40	50	10	0	0	60	0	10
2019	FI-03	6	19	38	19	13	0	6	33	27	16
2018	FI	0	24	27	32	16	0	0	49	24	37
2018	FI-02	0	23	38	23	15	0	0	38	23	13
2018	FI-03	0	13	27	47	13	0	0	60	13	15
2017	FI	5	7	19	37	23	5	5	67	13	43
2017	FI-02	0	8	25	41	8	17	0	60	10	12
2017	FI-03	11	5	17	28	39	0	0	67	16	18
2014	FI	0	18	27	27	25	0	2	53	19	44
2014	FI-03	0	11	26	21	37	0	5	61	11	19
2011	FI	12	5	37	34	7	2	2	44	18	41
2011	FI-02	8	8	33	42	8	0	0	50	17	12
2011	FI-03	7	7	43	29	0	7	7	33	17	14
2008	FI	6	19	28	42	6	0	0	47	25	36
2008	FI-02	0	18	45	36	0	0	0	36	18	11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	3	11	49	35	3	0	0	38	14	37
2019	FI-02	0	0	60	30	10	0	0	40	0	10
2019	FI-03	6	19	50	25	0	0	0	25	25	16
2018	FI	0	13	37	26	18	5	0	47	14	38
2018	FI-02	0	0	38	31	23	8	0	58	0	13
2018	FI-03	0	27	40	13	13	7	0	29	29	15
2017	FI	2	17	31	31	14	2	2	47	20	42
2017	FI-02	8	0	33	42	0	8	8	51	10	12
2017	FI-03	0	24	35	18	24	0	0	41	24	17
2014	FI	7	16	39	14	18	2	5	34	24	44
2014	FI-03	5	16	32	16	21	5	5	41	24	19

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	3	16	32	41	8	49	19	37
2019	FI-02	0	10	20	50	20	70	10	10
2019	FI-03	6	25	38	31	0	31	31	16

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	70	22	3	5	92	5	37
2019	FI-02	50	40	0	10	90	10	10
2019	FI-03	69	19	6	6	88	6	16
2017	FI	70	23	5	2	93	2	43
2017	FI-02	58	34	8	0	92	0	12
2017	FI-03	84	11	0	6	94	6	18
2014	FI	68	25	7	0	93	0	44
2014	FI-03	79	16	5	0	95	0	19
2011	FI	61	37	0	2	98	2	41
2011	FI-02	75	25	0	0	100	0	12
2011	FI-03	57	43	0	0	100	0	14
2008	FI	56	33	6	6	89	6	36
2008	FI-02	55	27	9	9	82	9	11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	43	19	14	8	3	5	8	72	13	37
2019	FI-02	30	10	20	30	0	10	0	44	33	10
2019	FI-03	56	19	6	0	0	6	13	92	0	16
2018	FI	26	34	18	5	0	11	5	72	6	38
2018	FI-02	23	15	23	15	0	23	0	50	20	13
2018	FI-03	33	27	27	0	0	7	7	69	0	15
2017	FI	37	40	14	2	0	4	2	83	3	43
2017	FI-02	33	34	8	8	0	8	8	80	10	12
2017	FI-03	50	45	0	0	0	5	0	100	0	18
2014	FI	41	30	9	5	2	9	5	82	8	44
2014	FI-03	47	32	0	5	0	16	0	94	6	19

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	41	3	0	5	92	5	37
2019	FI-02	40	50	0	0	10	90	10	10
2019	FI-03	69	31	0	0	0	100	0	16
2018	FI	61	24	8	8	0	84	8	38
2018	FI-02	46	38	0	15	0	85	15	13
2018	FI-03	73	7	20	0	0	80	0	15
2017	FI	63	28	2	7	0	91	7	43
2017	FI-02	66	25	0	8	0	92	8	12
2017	FI-03	73	27	0	0	0	100	0	18
2014	FI	64	32	2	2	0	95	2	44
2014	FI-03	74	21	5	0	0	95	0	19

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	62	30	0	8	92	8	37
2019	FI-02	50	20	0	30	70	30	10
2019	FI-03	81	19	0	0	100	0	16
2018	FI	61	26	11	3	87	3	38
2018	FI-02	54	31	15	0	85	0	13
2018	FI-03	60	27	7	7	87	7	15
2017	FI	51	42	7	0	93	0	43
2017	FI-02	41	51	8	0	92	0	12
2017	FI-03	67	27	6	0	94	0	18
2014	FI	52	41	0	7	93	7	44
2014	FI-03	63	32	0	5	95	5	19

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	57	38	3	3	95	3	37
2019	FI-02	50	40	0	10	90	10	10
2019	FI-03	56	44	0	0	100	0	16
2018	FI	58	29	8	5	87	5	38
2018	FI-02	38	46	8	8	85	8	13
2018	FI-03	60	27	13	0	87	0	15

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Positive answers (%)	Total responses
2019	FI	51	41	8	92	37
2019	FI-02	30	60	10	90	10
2019	FI-03	56	38	6	94	16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	38	14	3	0	0	84	3	37
2019	FI-02	50	30	10	10	0	0	80	10	10
2019	FI-03	44	38	19	0	0	0	81	0	16
2018	FI	46	38	5	5	0	5	89	6	37
2018	FI-02	50	33	0	17	0	0	83	17	12
2018	FI-03	47	40	7	0	0	7	93	0	15
2017	FI	49	30	19	2	0	0	79	2	43
2017	FI-02	33	25	42	0	0	0	58	0	12
2017	FI-03	73	27	0	0	0	0	100	0	18
2014	FI	45	34	16	2	2	0	80	5	44
2014	FI-03	47	42	0	5	5	0	89	11	19
2011	FI	49	32	2	12	5	0	80	17	41
2011	FI-02	58	8	8	25	0	0	67	25	12
2011	FI-03	36	57	0	7	0	0	93	7	14
2008	FI	31	47	14	3	6	0	78	8	36
2008	FI-02	64	27	0	0	9	0	91	9	11

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	56	31	11	0	3	0	0	86	3	36
2019	FI-03	50	31	19	0	0	0	0	81	0	16
2018	FI	57	27	11	0	3	3	0	86	3	37
2018	FI-02	50	25	17	0	8	0	0	75	8	12
2018	FI-03	67	27	0	0	0	7	0	100	0	15
2017	FI	51	39	9	0	0	0	0	91	0	43
2017	FI-02	41	42	17	0	0	0	0	83	0	12
2017	FI-03	67	33	0	0	0	0	0	100	0	18
2014	FI	45	36	14	2	2	0	0	82	5	44
2014	FI-03	53	42	0	5	0	0	0	95	5	19
2011	FI	51	27	10	7	2	0	2	80	10	41
2011	FI-02	50	8	17	17	0	0	8	64	18	12
2011	FI-03	57	36	7	0	0	0	0	93	0	14
2008	FI	28	64	3	6	0	0	0	92	6	36
2008	FI-02	36	55	0	9	0	0	0	91	9	11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	41	3	5	0	0	92	5	37
2019	FI-02	60	20	0	20	0	0	80	20	10
2019	FI-03	50	44	6	0	0	0	94	0	16
2018	FI	51	35	5	3	3	3	89	6	37
2018	FI-02	50	33	0	8	8	0	83	17	12
2018	FI-03	60	20	13	0	0	7	86	0	15
2017	FI	44	37	12	5	2	0	81	7	43
2017	FI-02	33	42	8	8	8	0	75	17	12
2017	FI-03	67	28	5	0	0	0	95	0	18
2014	FI	48	27	20	2	2	0	75	5	44
2014	FI-03	53	32	11	0	5	0	84	5	19
2011	FI	56	24	7	7	5	0	80	12	41
2011	FI-02	50	17	8	25	0	0	67	25	12
2011	FI-03	57	36	7	0	0	0	93	0	14
2008	FI	28	53	8	8	3	0	81	11	36
2008	FI-02	36	45	9	9	0	0	82	9	11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	89	8	3	0	0	0	97	0	37
2019	FI-02	80	20	0	0	0	0	100	0	10
2019	FI-03	88	6	6	0	0	0	94	0	16
2017	FI	89	11	0	0	0	0	100	0	43
2017	FI-02	92	8	0	0	0	0	100	0	12
2017	FI-03	95	5	0	0	0	0	100	0	18
2014	FI	77	18	2	0	2	0	95	2	44
2014	FI-03	84	16	0	0	0	0	100	0	19
2011	FI	83	15	0	0	0	2	100	0	41
2011	FI-02	92	8	0	0	0	0	100	0	12
2011	FI-03	79	21	0	0	0	0	100	0	14
2008	FI	86	11	0	3	0	0	97	3	35
2008	FI-02	91	9	0	0	0	0	100	0	11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	35	11	0	0	0	3	89	0	37
2019	FI-02	50	30	10	0	0	0	10	89	0	10
2019	FI-03	50	38	13	0	0	0	0	88	0	16
2017	FI	63	26	9	0	0	0	2	91	0	43
2017	FI-02	58	34	8	0	0	0	0	92	0	12
2017	FI-03	73	27	0	0	0	0	0	100	0	18
2014	FI	73	18	7	2	0	0	0	91	2	44
2014	FI-03	79	21	0	0	0	0	0	100	0	19
2011	FI	49	34	2	5	2	2	5	89	8	41
2011	FI-02	50	17	8	8	0	0	17	80	10	12
2011	FI-03	43	57	0	0	0	0	0	100	0	14

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	65	27	8	0	0	0	92	0	37
2019	FI-02	60	20	20	0	0	0	80	0	10
2019	FI-03	69	25	6	0	0	0	94	0	16
2018	FI	62	27	5	0	3	3	92	3	37
2018	FI-02	50	25	17	0	8	0	75	8	12
2018	FI-03	67	27	0	0	0	7	100	0	15
2017	FI	63	21	14	2	0	0	84	2	43
2017	FI-02	66	8	17	8	0	0	75	8	12
2017	FI-03	67	27	6	0	0	0	94	0	18

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	53	39	6	3	0	0	92	3	36
2019	FI-02	50	30	10	10	0	0	80	10	10
2019	FI-03	56	38	6	0	0	0	94	0	16
2018	FI	51	38	5	3	0	3	92	3	37
2018	FI-02	42	33	17	8	0	0	75	8	12
2018	FI-03	60	33	0	0	0	7	100	0	15
2017	FI	61	23	14	0	2	0	84	2	43
2017	FI-02	58	8	25	0	8	0	66	8	12
2017	FI-03	73	27	0	0	0	0	100	0	18
2014	FI	57	27	9	7	0	0	84	7	44
2014	FI-03	68	16	11	5	0	0	84	5	19

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	0	71	29	0	0	0	0	71	0	14

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	33	56	6	0	0	6	94	0	36
2019	FI-02	40	50	0	0	0	10	100	0	10
2019	FI-03	27	60	7	0	0	7	93	0	15
2018	FI	43	43	5	0	0	8	94	0	37
2018	FI-02	54	23	15	0	0	8	83	0	13
2018	FI-03	27	60	0	0	0	13	100	0	15
2017	FI	39	37	9	2	2	9	84	5	43
2017	FI-02	41	25	8	0	0	25	89	0	12
2017	FI-03	45	39	11	0	0	6	88	0	18
2014	FI	23	57	9	2	0	9	88	3	44
2014	FI-03	26	58	11	0	0	5	89	0	19
2011	FI	27	41	17	2	2	10	76	5	41
2011	FI-02	50	17	17	0	0	17	80	0	12
2011	FI-03	21	50	14	0	7	7	77	8	14

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	37	49	11	3	0	0	86	3	35
2019	FI-03	27	53	20	0	0	0	80	0	15
2018	FI	37	47	13	0	0	3	86	0	38
2018	FI-02	31	46	23	0	0	0	77	0	13
2018	FI-03	27	60	7	0	0	7	93	0	15
2017	FI	30	58	9	0	2	0	88	2	43
2017	FI-02	33	59	8	0	0	0	92	0	12
2017	FI-03	39	50	11	0	0	0	89	0	18
2014	FI	27	48	16	0	2	7	80	2	44
2014	FI-03	32	53	11	0	0	5	89	0	19
2011	FI	20	39	24	10	5	2	60	15	41
2011	FI-02	33	33	17	8	8	0	67	17	12
2011	FI-03	14	43	36	0	7	0	57	7	14
2008	FI	25	53	14	8	0	0	78	8	36
2008	FI-02	36	55	0	9	0	0	91	9	11

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	17	56	19	6	0	3	74	6	36
2019	FI-02	40	40	20	0	0	0	80	0	10
2019	FI-03	13	47	27	7	0	7	64	7	15
2018	FI	29	53	13	0	0	5	86	0	38
2018	FI-02	38	31	23	0	0	8	75	0	13
2018	FI-03	20	67	7	0	0	7	93	0	15
2017	FI	14	67	12	0	2	5	85	2	43
2017	FI-02	7	67	17	0	0	8	82	0	12
2017	FI-03	22	61	11	0	0	6	88	0	18
2014	FI	16	45	23	2	2	11	69	5	44
2014	FI-03	16	47	26	0	0	11	71	0	19
2011	FI	7	41	29	12	5	5	51	18	41
2011	FI-02	25	42	17	8	8	0	67	17	12
2011	FI-03	0	50	36	7	7	0	50	14	14
2008	FI	14	42	28	11	0	6	59	12	36
2008	FI-02	18	27	27	9	0	18	56	11	11

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	22	41	30	8	0	0	62	8	37
2019	FI-02	20	50	20	10	0	0	70	10	10
2019	FI-03	25	31	38	6	0	0	56	6	16
2018	FI	24	57	14	0	0	5	86	0	37
2018	FI-02	25	50	17	0	0	8	82	0	12
2018	FI-03	27	53	13	0	0	7	86	0	15
2017	FI	26	46	21	0	5	2	74	5	43
2017	FI-02	17	49	34	0	0	0	66	0	12
2017	FI-03	33	39	22	0	0	6	77	0	18
2014	FI	20	52	11	5	5	7	78	10	44
2014	FI-03	26	58	11	0	0	5	89	0	19
2011	FI	17	46	15	17	5	0	63	22	41
2011	FI-02	25	33	25	8	8	0	58	17	12
2011	FI-03	21	50	7	14	7	0	71	21	14
2008	FI	17	44	19	14	3	3	63	17	36
2008	FI-02	27	45	9	9	0	9	80	10	11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	75	14	8	3	89	3	36
2019	FI-02	70	30	0	0	100	0	10
2019	FI-03	69	13	19	0	81	0	16

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	32	46	22	0	0	0	78	0	37
2019	FI-02	30	60	10	0	0	0	90	0	10
2019	FI-03	19	50	31	0	0	0	69	0	16
2018	FI	32	53	13	3	0	0	84	3	38
2018	FI-02	23	69	8	0	0	0	92	0	13
2018	FI-03	40	40	20	0	0	0	80	0	15
2017	FI	35	51	9	0	2	2	88	2	43
2017	FI-02	33	59	8	0	0	0	92	0	12
2017	FI-03	45	39	17	0	0	0	83	0	18
2014	FI	32	57	9	0	2	0	89	2	44
2014	FI-03	26	63	11	0	0	0	89	0	19
2011	FI	15	59	20	5	2	0	73	7	41
2011	FI-02	42	33	17	0	8	0	75	8	12
2011	FI-03	7	79	7	7	0	0	86	7	14

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	16	51	22	11	68	11	37
2019	FI-02	30	60	10	0	90	0	10
2019	FI-03	19	38	25	19	56	19	16

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	30	51	11	5	0	3	0	83	6	37
2019	FI-02	20	60	0	10	0	10	0	89	11	10
2019	FI-03	31	50	13	6	0	0	0	81	6	16
2018	FI	54	41	5	0	0	0	0	95	0	37
2018	FI-02	42	58	0	0	0	0	0	100	0	12
2018	FI-03	60	33	7	0	0	0	0	93	0	15
2017	FI	49	42	5	0	2	2	0	93	2	43
2017	FI-02	42	58	0	0	0	0	0	100	0	12
2017	FI-03	61	22	11	0	0	5	0	88	0	18
2014	FI	43	39	2	7	2	2	5	88	10	44
2014	FI-03	42	47	0	5	0	5	0	94	6	19
2011	FI	49	37	10	2	0	2	0	88	3	41
2011	FI-02	75	17	8	0	0	0	0	92	0	12
2011	FI-03	43	43	7	0	0	7	0	92	0	14
2008	FI	39	31	11	17	0	0	3	71	17	36
2008	FI-02	55	18	9	9	0	0	9	80	10	11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	41	14	0	0	86	0	37
2019	FI-02	40	50	10	0	0	90	0	10
2019	FI-03	50	31	19	0	0	81	0	16
2018	FI	50	45	0	3	3	97	3	38
2018	FI-02	54	38	0	0	8	100	0	13
2018	FI-03	60	40	0	0	0	100	0	15

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	22	24	19	8	3	19	5	61	14	37
2019	FI-02	20	40	10	10	0	10	10	75	13	10
2019	FI-03	19	25	13	6	6	25	6	64	18	16
2018	FI	24	27	16	5	8	19	0	63	17	37
2018	FI-02	31	31	8	0	15	15	0	73	18	13
2018	FI-03	20	33	13	7	0	27	0	73	9	15
2017	FI	19	28	16	11	5	18	2	59	20	43
2017	FI-02	0	34	17	16	8	25	0	45	32	12
2017	FI-03	45	28	6	6	0	16	0	87	7	18
2014	FI	23	23	16	9	9	18	2	57	23	44
2014	FI-03	26	32	11	16	0	16	0	69	19	19
2011	FI	15	27	20	7	12	15	5	52	24	41
2011	FI-02	17	8	25	17	8	17	8	33	33	12
2011	FI-03	21	36	14	0	7	21	0	73	9	14

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	30	41	19	3	3	3	3	74	6	37
2019	FI-02	50	20	10	10	0	10	0	78	11	10
2019	FI-03	19	44	31	0	0	0	6	67	0	16
2018	FI	39	39	18	3	0	0	0	79	3	38
2018	FI-02	38	38	15	8	0	0	0	77	8	13
2018	FI-03	40	47	13	0	0	0	0	87	0	15
2017	FI	48	40	7	5	0	0	0	88	5	42
2017	FI-02	24	59	8	8	0	0	0	83	8	12
2017	FI-03	67	17	11	6	0	0	0	84	6	18
2014	FI	30	59	9	0	2	0	0	89	2	44
2014	FI-03	32	63	5	0	0	0	0	95	0	19
2011	FI	32	49	15	5	0	0	0	80	5	41
2011	FI-02	33	33	25	8	0	0	0	67	8	12
2011	FI-03	29	57	14	0	0	0	0	86	0	14
2008	FI	39	36	14	8	3	0	0	75	11	36
2008	FI-02	36	45	9	9	0	0	0	82	9	11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	24	24	16	16	8	5	5	55	27	37
2019	FI-02	40	20	10	10	10	10	0	67	22	10
2019	FI-03	19	13	19	25	6	6	13	38	38	16
2018	FI	32	21	24	16	5	0	3	54	22	38
2018	FI-02	46	8	8	31	8	0	0	54	38	13
2018	FI-03	20	20	47	7	0	0	7	43	7	15
2017	FI	26	26	21	19	7	2	0	52	26	43
2017	FI-02	24	25	25	17	8	0	0	49	25	12
2017	FI-03	33	28	17	16	6	0	0	61	22	18
2014	FI	20	50	9	11	5	2	2	74	17	44
2014	FI-03	16	63	11	11	0	0	0	79	11	19
2011	FI	24	29	24	7	12	0	2	55	20	41
2011	FI-02	42	8	17	8	25	0	0	50	33	12
2011	FI-03	14	43	29	7	0	0	7	62	8	14
2008	FI	25	44	6	14	8	3	0	71	23	36
2008	FI-02	36	36	0	18	9	0	0	73	27	11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	62	24	8	3	3	89	3	37
2019	FI-02	70	20	10	0	0	90	0	10
2019	FI-03	56	38	0	0	6	100	0	16

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	49	16	5	3	3	24	86	7	37
2019	FI-02	70	20	0	0	10	0	90	10	10
2019	FI-03	13	25	13	6	0	44	67	11	16

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	59	24	5	3	8	91	3	37
2019	FI-02	60	30	0	10	0	90	10	10
2019	FI-03	44	25	13	0	19	85	0	16

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	47	33	6	6	8	88	6	36
2019	FI-02	60	20	10	10	0	80	10	10
2019	FI-03	31	38	6	6	19	85	8	16

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	22	5	8	5	14	78	16	37
2019	FI-02	80	10	10	0	0	0	90	0	10
2019	FI-03	19	25	0	19	6	31	64	36	16

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	65	19	3	5	8	91	6	37
2019	FI-02	100	0	0	0	0	100	0	10
2019	FI-03	50	31	0	0	19	100	0	16

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	FI	81	8	5	5	94	37
2019	FI-02	80	10	10	0	90	10
2019	FI-03	88	0	0	13	100	16

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	77	3	3	3	0	0	14	93	3	35
2019	FI-03	60	0	7	0	0	0	33	90	0	15

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	30	54	5	3	8	91	3	37
2019	FI-02	30	50	10	0	10	89	0	10
2019	FI-03	19	63	0	6	13	93	7	16
2018	FI	37	50	8	5	0	87	5	38
2018	FI-02	38	38	15	8	0	77	8	13
2018	FI-03	33	60	7	0	0	93	0	15
2017	FI	33	49	9	5	4	85	5	43
2017	FI-02	25	41	17	8	8	72	9	12
2017	FI-03	50	45	0	0	5	100	0	18

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	43	3	3	0	95	3	37
2019	FI-02	60	30	10	0	0	90	0	10
2019	FI-03	44	56	0	0	0	100	0	16
2018	FI	55	34	8	3	0	89	3	38
2018	FI-02	46	38	15	0	0	85	0	13
2018	FI-03	67	27	7	0	0	93	0	15
2017	FI	60	30	9	0	0	91	0	43
2017	FI-02	41	42	17	0	0	83	0	12
2017	FI-03	78	22	0	0	0	100	0	18
2014	FI	55	32	9	0	5	90	0	44
2014	FI-03	68	21	11	0	0	89	0	19
2011	FI	29	59	5	5	2	90	5	41
2011	FI-02	50	42	0	8	0	92	8	12
2011	FI-03	21	71	0	7	0	93	7	14

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	41	5	3	0	92	3	37
2019	FI-02	60	30	10	0	0	90	0	10
2019	FI-03	50	44	6	0	0	94	0	16
2018	FI	39	42	11	3	5	86	3	38
2018	FI-02	38	54	8	0	0	92	0	13
2018	FI-03	47	33	13	0	7	86	0	15
2017	FI	56	38	5	0	2	95	0	43
2017	FI-02	41	59	0	0	0	100	0	12
2017	FI-03	73	17	6	0	5	94	0	18
2014	FI	55	30	11	0	5	88	0	44
2014	FI-03	63	26	11	0	0	89	0	19

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	59	38	3	0	97	0	37
2019	FI-02	60	30	10	0	90	0	10
2019	FI-03	50	50	0	0	100	0	16
2018	FI	66	32	3	0	97	0	38
2018	FI-02	46	46	8	0	92	0	13
2018	FI-03	87	13	0	0	100	0	15
2017	FI	74	19	7	0	93	0	43
2017	FI-02	75	17	8	0	92	0	12
2017	FI-03	84	16	0	0	100	0	18
2014	FI	56	40	2	2	95	2	43
2014	FI-03	63	32	5	0	95	0	19
2011	FI	29	61	7	2	90	2	41
2011	FI-02	42	42	8	8	83	8	12
2011	FI-03	21	71	7	0	93	0	14
2008	FI	47	42	8	3	89	3	36
2008	FI-02	64	27	9	0	91	0	11

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	65	30	5	0	95	0	37
2019	FI-02	70	20	10	0	90	0	10
2019	FI-03	50	44	6	0	94	0	16
2018	FI	71	24	5	0	95	0	38
2018	FI-02	62	23	15	0	85	0	13
2018	FI-03	67	33	0	0	100	0	15
2017	FI	70	21	9	0	91	0	43
2017	FI-02	66	17	17	0	83	0	12
2017	FI-03	78	22	0	0	100	0	18
2014	FI	59	34	5	2	93	2	44
2014	FI-03	63	32	5	0	95	0	19
2011	FI	37	54	7	2	90	2	41
2011	FI-02	58	33	8	0	92	0	12
2011	FI-03	21	71	0	7	93	7	14

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	62	35	3	0	97	0	37
2019	FI-02	70	20	10	0	90	0	10
2019	FI-03	44	56	0	0	100	0	16
2018	FI	68	26	5	0	95	0	38
2018	FI-02	62	23	15	0	85	0	13
2018	FI-03	73	27	0	0	100	0	15
2017	FI	65	26	7	2	91	2	43
2017	FI-02	66	17	17	0	83	0	12
2017	FI-03	67	33	0	0	100	0	18
2014	FI	55	41	2	2	95	2	44
2014	FI-03	53	42	5	0	95	0	19
2011	FI	34	59	5	2	93	2	41
2011	FI-02	58	33	8	0	92	0	12
2011	FI-03	21	71	0	7	93	7	14
2008	FI	53	33	14	0	86	0	36
2008	FI-02	64	27	9	0	91	0	11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	59	24	11	3	0	3	86	3	37
2019	FI-02	60	30	0	10	0	0	90	10	10
2019	FI-03	38	38	19	0	0	6	80	0	16
2018	FI	55	24	16	3	0	3	81	3	38
2018	FI-02	54	15	23	8	0	0	69	8	13
2018	FI-03	53	33	7	0	0	7	93	0	15
2017	FI	56	25	9	2	2	5	85	5	43
2017	FI-02	58	0	34	0	8	0	58	8	12
2017	FI-03	61	33	0	0	0	6	100	0	18
2014	FI	57	25	7	9	0	2	84	9	44
2014	FI-03	42	32	11	11	0	5	78	11	19
2011	FI	41	29	17	5	5	2	73	10	41
2011	FI-02	58	8	25	0	8	0	67	8	12
2011	FI-03	29	50	0	7	7	7	85	15	14
2008	FI	42	22	17	14	0	6	68	15	36
2008	FI-02	64	18	9	0	0	9	90	0	11

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	FI	38	43	19	37
2019	FI-02	50	30	20	10
2019	FI-03	38	38	25	16
2018	FI	21	61	18	38
2018	FI-02	23	46	31	13
2018	FI-03	13	73	13	15
2017	FI	19	54	28	43
2017	FI-02	25	51	24	12
2017	FI-03	6	56	39	18
2014	FI	30	36	34	44
2014	FI-03	21	21	58	19
2011	FI	44	34	22	41
2011	FI-02	67	25	8	12
2011	FI-03	36	57	7	14

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	FI	21	29	21	7	0	21	14
2014	FI	23	46	23	8	9999	0	13
2011	FI	17	39	39	0	9999	6	18

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Positive answers (%)	Total responses
2019	FI	38	51	8	3	92	37
2019	FI-02	30	70	0	0	100	10
2019	FI-03	31	56	6	6	93	16

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	67	25	3	3	3	94	3	36
2019	FI-02	70	20	0	10	0	90	10	10
2019	FI-03	67	27	0	0	7	100	0	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	24	16	19	3	0	32	5	65	4	37
2019	FI-02	40	20	20	0	0	20	0	75	0	10
2019	FI-03	19	13	13	0	0	50	6	71	0	16
2018	FI	16	18	5	0	0	61	0	87	0	38
2018	FI-02	15	8	15	0	0	62	0	60	0	13
2018	FI-03	20	20	0	0	0	60	0	100	0	15
2017	FI	14	23	7	2	2	46	5	76	10	43
2017	FI-02	17	42	0	0	8	33	0	88	13	12
2017	FI-03	22	11	6	0	0	55	6	86	0	18
2014	FI	18	9	18	0	2	39	14	57	5	44
2014	FI-03	26	11	11	0	0	47	5	78	0	19

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	39	42	17	3	0	0	81	3	36
2019	FI-02	40	50	10	0	0	0	90	0	10
2019	FI-03	44	31	25	0	0	0	75	0	16
2018	FI	45	26	18	0	11	0	79	0	38
2018	FI-02	46	8	23	0	23	0	70	0	13
2018	FI-03	60	20	20	0	0	0	80	0	15
2017	FI	44	26	7	2	21	0	88	3	43
2017	FI-02	34	34	0	8	24	0	89	11	12
2017	FI-03	61	17	6	0	16	0	93	0	18
2014	FI	27	36	14	0	20	2	82	0	44
2014	FI-03	32	32	16	0	21	0	80	0	19
2011	FI	29	39	15	2	15	0	80	3	41
2011	FI-02	25	42	17	8	8	0	73	9	12
2011	FI-03	29	50	7	0	14	0	92	0	14

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	22	19	16	0	0	35	8	71	0	37
2019	FI-02	40	10	30	0	0	20	0	63	0	10
2019	FI-03	13	13	13	0	0	50	13	67	0	16
2018	FI	16	16	5	0	0	62	0	86	0	37
2018	FI-02	15	8	15	0	0	62	0	60	0	13
2018	FI-03	27	13	0	0	0	60	0	100	0	15
2017	FI	14	23	7	2	2	49	2	76	10	43
2017	FI-02	17	34	0	8	0	33	8	86	14	12
2017	FI-03	22	11	6	0	0	61	0	86	0	18
2014	FI	16	11	18	0	0	45	9	60	0	44
2014	FI-03	26	5	16	0	0	47	5	67	0	19

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	38	46	14	0	0	3	0	86	0	37
2019	FI-02	40	40	20	0	0	0	0	80	0	10
2019	FI-03	50	31	13	0	0	6	0	87	0	16
2018	FI	38	32	16	0	0	14	0	81	0	37
2018	FI-02	31	23	15	0	0	31	0	78	0	13
2018	FI-03	60	20	20	0	0	0	0	80	0	15
2017	FI	42	32	2	2	5	14	2	89	8	43
2017	FI-02	25	25	0	8	8	24	8	75	25	12
2017	FI-03	61	27	6	0	0	6	0	94	0	18
2014	FI	32	32	14	2	0	20	0	80	3	44
2014	FI-03	47	21	16	0	0	16	0	81	0	19
2011	FI	34	29	15	5	0	15	2	76	6	41
2011	FI-02	42	8	17	17	0	17	0	60	20	12
2011	FI-03	43	36	14	0	0	7	0	85	0	14

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	14	32	35	5	11	3	47	17	37
2019	FI-02	0	30	50	10	10	0	30	20	10
2019	FI-03	19	44	13	6	13	6	67	20	16
2018	FI	14	27	24	16	14	5	43	31	37
2018	FI-02	25	17	17	25	8	8	45	36	12
2018	FI-03	7	33	27	13	13	7	43	29	15
2017	FI	23	28	18	16	14	0	51	30	43
2017	FI-02	34	17	24	17	8	0	51	25	12
2017	FI-03	28	17	22	22	11	0	45	33	18

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	14	32	27	22	5	46	27	37
2019	FI-02	10	50	20	20	0	60	20	10
2019	FI-03	6	19	38	31	6	25	38	16
2018	FI	11	43	22	19	5	54	24	37
2018	FI-02	15	38	8	31	8	54	38	13
2018	FI-03	7	50	29	7	7	57	14	14
2017	FI	14	35	30	11	9	49	21	43
2017	FI-02	8	34	33	8	17	42	25	12
2017	FI-03	17	22	45	16	0	39	16	18

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	16	41	19	14	11	0	57	24	37
2019	FI-02	30	30	10	20	10	0	60	30	10
2019	FI-03	6	31	31	19	13	0	38	31	16
2018	FI	8	39	24	8	16	5	50	25	38
2018	FI-02	8	38	15	8	23	8	50	33	13
2018	FI-03	13	27	40	0	20	0	40	20	15
2017	FI	16	33	21	16	12	2	50	28	43
2017	FI-02	8	25	25	24	8	8	37	36	12
2017	FI-03	17	28	28	16	11	0	45	27	18

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	23	20	20	11	0	49	31	35
2019	FI-03	19	6	31	31	13	0	25	44	16
2018	FI	21	29	18	24	5	3	51	30	38
2018	FI-02	23	15	8	38	8	8	42	50	13
2018	FI-03	20	33	27	13	7	0	53	20	15
2017	FI	24	38	16	12	10	0	63	21	42
2017	FI-02	8	51	16	17	8	0	59	25	12
2017	FI-03	41	35	6	11	6	0	77	17	17

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	41	32	14	8	3	3	75	11	37
2019	FI-02	40	40	0	10	0	10	89	11	10
2019	FI-03	38	25	25	13	0	0	63	13	16
2018	FI	38	38	8	11	3	3	78	14	37
2018	FI-02	33	25	8	17	8	8	64	27	12
2018	FI-03	33	53	7	7	0	0	87	7	15
2017	FI	51	21	12	7	2	7	77	10	43
2017	FI-02	34	41	8	8	0	8	82	9	12
2017	FI-03	61	11	16	6	0	6	77	6	18

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	43	30	14	8	3	3	75	11	37
2019	FI-02	50	20	0	10	10	10	78	22	10
2019	FI-03	44	19	31	6	0	0	63	6	16
2018	FI	37	32	13	11	5	3	70	16	38
2018	FI-02	31	23	8	15	15	8	58	33	13
2018	FI-03	33	47	20	0	0	0	80	0	15
2017	FI	35	30	23	7	5	0	65	12	43
2017	FI-02	25	34	33	0	8	0	59	8	12
2017	FI-03	45	22	22	11	0	0	67	11	18

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	30	54	5	5	5	84	11	37
2019	FI-02	30	40	0	10	20	70	30	10
2019	FI-03	25	56	13	6	0	81	6	16
2018	FI	29	42	16	5	8	71	13	38
2018	FI-02	23	23	15	15	23	46	38	13
2018	FI-03	40	47	13	0	0	87	0	15
2017	FI	30	44	16	5	5	75	9	43
2017	FI-02	17	34	24	17	8	51	25	12
2017	FI-03	45	45	11	0	0	89	0	18

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	22	51	11	16	0	0	73	16	37
2019	FI-02	30	20	20	30	0	0	50	30	10
2019	FI-03	13	56	13	19	0	0	69	19	16
2018	FI	26	29	37	0	8	0	55	8	38
2018	FI-02	8	31	38	0	23	0	38	23	13
2018	FI-03	27	40	33	0	0	0	67	0	15
2017	FI	19	47	16	5	9	5	69	14	43
2017	FI-02	8	51	25	0	16	0	59	16	12
2017	FI-03	28	56	5	11	0	0	84	11	18

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	43	22	22	11	3	0	65	14	37
2019	FI-02	40	10	10	30	10	0	50	40	10
2019	FI-03	31	25	38	6	0	0	56	6	16
2018	FI	27	41	19	11	3	0	68	14	37
2018	FI-02	17	42	17	17	8	0	58	25	12
2018	FI-03	33	47	20	0	0	0	80	0	15
2017	FI	19	51	16	0	9	5	73	10	43
2017	FI-02	8	59	17	0	16	0	67	16	12
2017	FI-03	33	50	16	0	0	0	84	0	18

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	54	24	14	3	5	78	8	37
2019	FI-02	40	20	20	0	20	60	20	10
2019	FI-03	56	31	6	6	0	88	6	16

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	38	43	14	5	0	0	81	5	37
2019	FI-02	60	30	0	10	0	0	90	10	10
2019	FI-03	13	56	25	6	0	0	69	6	16
2018	FI	34	21	26	13	3	3	57	16	38
2018	FI-02	46	15	8	15	8	8	67	25	13
2018	FI-03	27	20	47	7	0	0	47	7	15
2017	FI	23	49	19	2	2	5	76	5	43
2017	FI-02	34	49	17	0	0	0	83	0	12
2017	FI-03	22	55	17	6	0	0	78	6	18

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	38	5	5	0	89	5	37
2019	FI-02	50	30	10	10	0	80	10	10
2019	FI-03	38	50	6	6	0	88	6	16
2018	FI	47	29	18	3	3	78	3	38
2018	FI-02	23	38	31	0	8	67	0	13
2018	FI-03	60	27	7	7	0	87	7	15
2017	FI	56	33	7	2	2	91	2	43
2017	FI-02	59	25	8	7	0	84	7	12
2017	FI-03	61	33	6	0	0	94	0	18

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	78	8	3	3	3	6	94	3	36
2019	FI-03	75	6	0	0	6	13	100	0	16
2018	FI	65	14	8	0	0	14	91	0	37
2018	FI-02	54	15	8	0	0	23	90	0	13
2018	FI-03	60	20	7	0	0	13	92	0	15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	70	19	3	3	3	3	92	6	37
2019	FI-02	60	10	10	10	10	0	70	20	10
2019	FI-03	88	6	0	0	0	6	100	0	16
2018	FI	74	8	5	3	3	8	89	6	38
2018	FI-02	46	15	8	8	8	15	73	18	13
2018	FI-03	80	7	7	0	0	7	93	0	15
2017	FI	77	12	0	2	4	5	93	7	43
2017	FI-02	67	17	0	8	7	0	84	16	12
2017	FI-03	84	11	0	0	0	6	100	0	18

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	57	35	5	3	0	0	92	3	37
2019	FI-02	40	40	10	10	0	0	80	10	10
2019	FI-03	56	38	6	0	0	0	94	0	16
2018	FI	53	21	16	3	5	3	76	8	38
2018	FI-02	38	23	23	0	15	0	62	15	13
2018	FI-03	53	20	13	7	0	7	79	7	15
2017	FI	61	28	7	0	2	2	91	2	43
2017	FI-02	51	34	8	0	7	0	84	7	12
2017	FI-03	61	33	0	0	0	6	100	0	18

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	76	14	3	0	5	3	92	6	37
2019	FI-02	60	10	10	0	20	0	70	20	10
2019	FI-03	81	13	0	0	0	6	100	0	16
2018	FI	61	16	11	3	5	5	81	8	38
2018	FI-02	54	0	23	8	15	0	54	23	13
2018	FI-03	60	27	0	0	0	13	100	0	15
2017	FI	77	16	2	2	0	2	95	2	43
2017	FI-02	67	24	0	8	0	0	92	8	12
2017	FI-03	73	22	0	0	0	6	100	0	18

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	62	11	5	3	0	19	90	3	37
2019	FI-02	60	0	0	10	0	30	86	14	10
2019	FI-03	69	6	6	0	0	19	92	0	16
2018	FI	54	5	8	3	5	24	79	11	37
2018	FI-02	38	0	0	0	15	46	71	29	13
2018	FI-03	67	7	0	7	0	20	92	8	15
2017	FI	51	18	2	2	0	26	94	3	43
2017	FI-02	51	24	0	0	0	25	100	0	12
2017	FI-03	61	16	0	6	0	17	93	7	18

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	86	11	0	3	0	0	97	3	36
2019	FI-02	80	10	0	10	0	0	90	10	10
2019	FI-03	88	13	0	0	0	0	100	0	16
2018	FI	70	11	5	3	3	8	88	6	37
2018	FI-02	75	0	8	8	8	0	75	17	12
2018	FI-03	67	13	0	0	0	20	100	0	15
2017	FI	75	13	2	2	0	7	95	3	43
2017	FI-02	76	16	8	0	0	0	92	0	12
2017	FI-03	84	11	0	0	0	6	100	0	18

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	89	3	5	3	0	0	0	92	3	37
2019	FI-02	80	0	10	10	0	0	0	80	10	10
2019	FI-03	100	0	0	0	0	0	0	100	0	16
2018	FI	84	5	0	0	5	0	5	94	6	38
2018	FI-02	69	8	0	0	15	0	8	83	17	13
2018	FI-03	93	0	0	0	0	0	7	100	0	15
2017	FI	75	7	9	7	0	2	0	83	7	43
2017	FI-02	76	7	8	8	0	0	0	83	8	12
2017	FI-03	84	11	0	6	0	0	0	94	6	18

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	54	32	14	0	0	0	86	0	37
2019	FI-02	50	30	20	0	0	0	80	0	10
2019	FI-03	56	31	13	0	0	0	88	0	16
2018	FI	45	24	16	5	5	5	72	11	38
2018	FI-02	31	15	23	8	15	8	50	25	13
2018	FI-03	47	27	20	0	0	7	79	0	15
2017	FI	55	17	21	2	2	2	73	5	42
2017	FI-02	51	8	25	8	7	0	59	16	12
2017	FI-03	45	28	27	0	0	0	73	0	18

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	19	41	35	5	0	59	5	37
2019	FI-02	30	40	30	0	0	70	0	10
2019	FI-03	19	31	38	13	0	50	13	16
2018	FI	18	34	34	13	0	53	13	38
2018	FI-02	23	23	23	31	0	46	31	13
2018	FI-03	7	47	40	7	0	53	7	15
2017	FI	14	49	26	7	5	63	12	43
2017	FI-02	17	33	51	0	0	49	0	12
2017	FI-03	11	56	17	16	0	67	16	18

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	3	8	36	39	14	53	11	36
2019	FI-02	0	20	30	30	20	50	20	10
2019	FI-03	7	7	33	47	7	53	13	15
2018	FI	8	3	47	26	16	42	11	38
2018	FI-02	8	8	54	15	15	31	15	13
2018	FI-03	7	0	40	33	20	53	7	15
2017	FI	0	14	45	24	16	40	14	42
2017	FI-02	0	8	59	17	16	33	8	12
2017	FI-03	0	11	50	33	6	39	11	18

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	54	0	0	0	100	0	37
2019	FI-02	60	40	0	0	0	100	0	10
2019	FI-03	44	56	0	0	0	100	0	16
2018	FI	55	34	8	0	3	92	0	38
2018	FI-02	46	31	15	0	8	83	0	13
2018	FI-03	73	27	0	0	0	100	0	15
2017	FI	44	37	12	2	5	85	2	43
2017	FI-02	33	51	0	8	8	91	9	12
2017	FI-03	67	22	11	0	0	89	0	18

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	49	49	0	3	0	0	97	3	37
2019	FI-02	60	40	0	0	0	0	100	0	10
2019	FI-03	44	56	0	0	0	0	100	0	16
2018	FI	45	34	16	0	3	3	81	3	38
2018	FI-02	38	31	15	0	8	8	75	8	13
2018	FI-03	60	27	13	0	0	0	87	0	15
2017	FI	30	63	0	7	0	0	93	7	43
2017	FI-02	24	67	0	8	0	0	92	8	12
2017	FI-03	33	67	0	0	0	0	100	0	18

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	14	86	37
2019	FI-02	30	70	10
2019	FI-03	13	88	16

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	31	31	17	17	3	3	0	31	69	36
2019	FI-02	0	70	10	20	0	0	0	0	100	10
2019	FI-03	50	6	19	19	0	6	0	53	47	16
2018	FI	24	24	24	13	11	3	3	25	75	38
2018	FI-02	15	31	23	8	8	8	8	18	82	13
2018	FI-03	33	27	20	13	7	0	0	33	67	15
2017	FI	28	30	23	9	9	0	0	28	72	43
2017	FI-02	25	34	8	17	16	0	0	25	75	12
2017	FI-03	33	22	33	0	11	0	0	33	67	18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	38	63	24
2019	FI-02	10	90	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	38	63	24
2019	FI-02	50	50	10
2018	FI	38	62	26
2018	FI-03	30	70	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	27	32	14	9	5	0	14	68	16	22
2018	FI	33	7	22	11	7	4	15	50	23	27
2018	FI-03	40	10	10	10	0	10	20	71	14	10
2017	FI	13	26	26	13	13	0	10	43	29	31
2017	FI-03	17	17	33	17	8	0	8	37	27	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	10	14	14	14	33	0	14	28	56	21
2018	FI	4	4	22	22	41	0	7	8	68	27
2018	FI-03	10	10	20	20	30	0	10	22	56	10
2017	FI	0	0	12	29	45	3	10	0	86	31
2017	FI-03	0	0	16	25	42	8	8	0	81	12

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	23	17	17	11	3	53	29	35
2019	FI-03	38	31	13	13	6	0	69	19	16
2018	FI	26	18	16	18	18	3	46	38	38
2018	FI-02	31	15	8	8	38	0	46	46	13
2018	FI-03	33	20	13	13	13	7	57	29	15

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Heritage by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment