2019 Public Service Employee Survey Results for Canadian Heritage by Question 94. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	55	38	4	3	1	92	4	77
2019	EX-01	50	43	4	0	2	93	2	46
2019	EX-02	63	19	6	13	0	81	13	16
2017	EX	48	38	3	10	1	86	11	71
2017	EX-01	47	42	0	9	2	88	12	43
2017	EX-02	40	33	13	13	0	73	13	15
2014	EX	36	48	5	8	2	84	11	83
2014	EX-01	34	51	4	6	4	86	10	49
2014	EX-02	29	53	6	12	0	82	12	17
2014	EX-03	50	42	8	0	0	92	0	12
2011	EX	60	31	4	3	1	91	4	89
2011	EX-01	59	31	4	4	2	91	6	54
2011	EX-02	82	12	0	6	0	94	6	17
2011	EX-03	46	46	8	0	0	92	0	13
2008	EX	56	31	0	11	1	88	12	89
2008	EX-01	50	35	0	15	0	85	15	52
2008	EX-02	55	35	0	5	5	90	10	20
2008	EX-03	71	21	0	7	0	93	7	14

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	75	14	6	4	0	90	4	77
2019	EX-01	65	17	11	7	0	83	7	46
2019	EX-02	88	13	0	0	0	100	0	16
2017	EX	63	24	4	7	1	87	8	71
2017	EX-01	65	21	5	7	2	86	9	43
2017	EX-02	67	27	7	0	0	93	0	15
2014	EX	59	25	5	9	1	85	11	84
2014	EX-01	63	19	4	14	0	82	14	50
2014	EX-02	47	41	6	0	6	88	6	17
2014	EX-03	58	33	8	0	0	92	0	12
2011	EX	75	13	2	9	0	89	9	89
2011	EX-01	72	17	2	9	0	89	9	54
2011	EX-02	82	6	6	6	0	88	6	17
2011	EX-03	77	15	0	8	0	92	8	13
2008	EX	70	21	2	6	1	91	7	89
2008	EX-01	69	19	2	10	0	88	10	52
2008	EX-02	60	35	0	0	5	95	5	20
2008	EX-03	93	0	7	0	0	93	0	14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	64	25	4	5	1	89	7	76
2019	EX-01	63	26	7	4	0	89	4	46
2019	EX-02	60	33	0	0	7	93	7	15
2017	EX	59	30	4	6	1	89	7	71
2017	EX-01	65	26	2	5	2	91	7	43
2017	EX-02	33	40	13	13	0	73	13	15
2014	EX	56	30	5	6	4	86	9	84
2014	EX-01	54	33	2	6	6	86	12	50
2014	EX-02	53	35	6	6	0	88	6	17
2014	EX-03	67	8	17	8	0	75	8	12
2011	EX	72	18	6	3	1	90	4	90
2011	EX-01	73	20	5	0	2	93	2	55
2011	EX-02	65	24	6	6	0	88	6	17
2011	EX-03	85	8	0	8	0	92	8	13

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	53	34	7	5	0	1	88	5	74
2019	EX-01	53	30	7	7	0	2	86	7	43
2019	EX-02	50	31	13	6	0	0	81	6	16
2018	EX	40	47	8	4	1	0	87	5	75
2018	EX-01	40	44	7	7	2	0	84	9	45
2018	EX-02	13	81	6	0	0	0	94	0	16
2017	EX	44	40	10	6	1	0	83	7	71
2017	EX-01	39	44	5	9	2	0	84	12	43
2017	EX-02	33	33	33	0	0	0	67	0	15
2014	EX	41	43	11	4	1	0	84	5	84
2014	EX-01	48	36	10	5	2	0	83	7	50
2014	EX-02	18	71	12	0	0	0	88	0	17
2014	EX-03	50	42	0	8	0	0	92	8	12
2011	EX	48	32	13	3	0	3	83	3	90
2011	EX-01	49	29	13	5	0	4	81	6	55
2011	EX-02	47	47	6	0	0	0	94	0	17
2011	EX-03	54	23	23	0	0	0	77	0	13
2008	EX	46	31	12	6	2	2	79	8	89
2008	EX-01	48	29	12	6	4	2	78	10	52
2008	EX-02	45	45	10	0	0	0	90	0	20
2008	EX-03	36	29	21	7	0	7	69	8	14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	74	18	5	1	1	92	3	77
2019	EX-01	72	20	7	2	0	91	2	46
2019	EX-02	75	13	6	0	6	88	6	16
2017	EX	75	21	3	1	0	96	1	71
2017	EX-01	72	21	5	2	0	93	2	43
2017	EX-02	67	33	0	0	0	100	0	15
2014	EX	70	25	4	0	1	95	1	84
2014	EX-01	71	23	4	0	2	94	2	50
2014	EX-02	65	29	6	0	0	94	0	17
2014	EX-03	83	17	0	0	0	100	0	12

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	56	25	9	9	1	0	81	10	77
2019	EX-01	59	17	11	11	2	0	76	13	46
2019	EX-02	44	38	13	6	0	0	81	6	16
2018	EX	44	37	7	8	4	0	81	12	73
2018	EX-01	39	39	5	14	5	0	77	18	44
2018	EX-02	47	33	13	0	7	0	80	7	15
2017	EX	42	28	17	3	10	0	70	13	71
2017	EX-01	51	19	14	2	14	0	70	16	43
2017	EX-02	27	47	20	7	0	0	73	7	15
2014	EX	47	28	11	9	2	2	78	11	84
2014	EX-01	56	24	10	9	2	0	79	11	50
2014	EX-02	29	35	18	6	0	12	73	7	17
2014	EX-03	42	42	0	8	8	0	83	17	12
2011	EX	50	34	11	4	0	0	84	4	90
2011	EX-01	55	27	13	5	0	0	82	5	55
2011	EX-02	41	41	18	0	0	0	82	0	17
2011	EX-03	62	31	0	8	0	0	92	8	13

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	69	22	8	1	0	91	1	77
2019	EX-01	63	24	11	2	0	87	2	46
2019	EX-02	81	19	0	0	0	100	0	16
2018	EX	59	34	4	3	0	93	3	74
2018	EX-01	52	36	7	5	0	89	5	44
2018	EX-02	56	44	0	0	0	100	0	16
2017	EX	59	32	0	7	1	92	8	71
2017	EX-01	51	37	0	9	2	88	12	43
2017	EX-02	73	20	0	7	0	93	7	15
2014	EX	49	43	5	4	0	92	4	84
2014	EX-01	48	42	6	4	0	90	4	50
2014	EX-02	41	53	6	0	0	94	0	17
2014	EX-03	67	33	0	0	0	100	0	12
2011	EX	53	36	3	6	2	89	8	90
2011	EX-01	49	42	4	4	2	91	5	55
2011	EX-02	71	24	0	0	6	94	6	17
2011	EX-03	54	31	8	8	0	85	8	13
2008	EX	58	34	3	4	0	92	4	89
2008	EX-01	50	38	6	6	0	88	6	52
2008	EX-02	70	30	0	0	0	100	0	20
2008	EX-03	79	21	0	0	0	100	0	14

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	45	36	9	6	3	0	82	9	77
2019	EX-01	46	39	7	4	4	0	85	9	46
2019	EX-02	44	31	13	13	0	0	75	13	16
2018	EX	45	32	11	7	5	0	77	12	74
2018	EX-01	43	30	11	9	7	0	73	16	44
2018	EX-02	31	44	13	6	6	0	75	13	16
2017	EX	40	39	11	7	3	0	79	10	71
2017	EX-01	37	37	9	12	5	0	74	16	43
2017	EX-02	40	40	20	0	0	0	80	0	15
2014	EX	34	38	15	8	4	0	73	12	84
2014	EX-01	34	38	16	6	6	0	72	12	50
2014	EX-02	24	41	18	18	0	0	65	18	17
2014	EX-03	50	33	17	0	0	0	83	0	12
2011	EX	50	31	9	8	1	1	82	9	90
2011	EX-01	60	22	9	7	0	2	83	7	55
2011	EX-02	53	35	6	6	0	0	88	6	17
2011	EX-03	23	62	0	8	8	0	85	15	13

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	55	34	5	5	1	88	6	77
2019	EX-01	50	37	9	2	2	87	4	46
2019	EX-02	63	25	0	13	0	88	13	16
2018	EX	47	43	7	3	1	89	4	75
2018	EX-01	42	40	11	4	2	82	7	45
2018	EX-02	25	75	0	0	0	100	0	16
2017	EX	51	38	6	4	1	89	6	71
2017	EX-01	54	32	7	5	2	86	7	43
2017	EX-02	27	67	7	0	0	93	0	15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	75	20	0	5	0	95	5	76
2019	EX-01	69	24	0	7	0	93	7	45
2019	EX-02	81	19	0	0	0	100	0	16
2018	EX	78	20	0	0	1	99	1	74
2018	EX-01	76	22	0	0	2	98	2	45
2018	EX-02	73	27	0	0	0	100	0	15
2017	EX	70	28	1	0	0	99	0	71
2017	EX-01	74	23	2	0	0	98	0	43
2017	EX-02	53	47	0	0	0	100	0	15
2014	EX	64	34	2	0	0	98	0	84
2014	EX-01	63	35	2	0	0	98	0	50
2014	EX-02	47	53	0	0	0	100	0	17
2014	EX-03	83	17	0	0	0	100	0	12
2011	EX	66	29	2	3	0	94	3	90
2011	EX-01	62	33	4	2	0	95	2	55
2011	EX-02	76	18	0	6	0	94	6	17
2011	EX-03	77	15	0	8	0	92	8	13
2008	EX	64	29	2	4	0	93	4	89
2008	EX-01	58	33	2	8	0	90	8	52
2008	EX-02	70	25	5	0	0	95	0	20
2008	EX-03	86	14	0	0	0	100	0	14

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	55	33	4	7	1	88	8	76
2019	EX-01	52	33	4	9	2	85	11	46
2019	EX-02	73	20	0	7	0	93	7	15
2018	EX	53	32	7	5	3	85	8	74
2018	EX-01	49	33	7	7	4	82	11	45
2018	EX-02	47	40	7	7	0	87	7	15
2017	EX	55	28	8	4	4	83	8	71
2017	EX-01	51	30	9	2	7	81	9	43
2017	EX-02	67	20	13	0	0	87	0	15

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	82	14	3	1	0	96	1	76
2019	EX-01	80	13	4	2	0	93	2	45
2019	EX-02	94	6	0	0	0	100	0	16
2018	EX	73	23	3	0	1	97	0	74
2018	EX-01	67	27	4	0	2	95	0	45
2018	EX-02	80	20	0	0	0	100	0	15
2017	EX	71	24	4	1	0	94	1	71
2017	EX-01	68	25	7	0	0	93	0	43
2017	EX-02	73	20	0	7	0	93	7	15
2014	EX	72	26	1	1	0	98	1	84
2014	EX-01	70	28	0	2	0	98	2	50
2014	EX-02	65	29	6	0	0	94	0	17
2014	EX-03	83	17	0	0	0	100	0	12
2011	EX	73	19	6	2	0	92	2	89
2011	EX-01	69	22	7	2	0	91	2	55
2011	EX-02	88	6	6	0	0	94	0	17
2011	EX-03	75	25	0	0	0	100	0	12

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	63	29	7	0	1	92	1	76
2019	EX-01	60	29	9	0	2	89	2	45
2019	EX-02	75	25	0	0	0	100	0	16
2018	EX	69	23	4	4	0	92	4	74
2018	EX-01	62	27	4	7	0	89	7	45
2018	EX-02	73	20	7	0	0	93	0	15
2017	EX	69	25	4	0	1	94	1	71
2017	EX-01	65	28	5	0	2	93	2	43
2017	EX-02	60	33	7	0	0	93	0	15
2014	EX	54	40	0	5	1	94	6	84
2014	EX-01	54	38	0	8	0	92	8	50
2014	EX-02	53	47	0	0	0	100	0	17
2014	EX-03	58	42	0	0	0	100	0	12
2011	EX	62	33	1	4	0	94	4	89
2011	EX-01	65	27	2	5	0	93	5	55
2011	EX-02	53	41	0	6	0	94	6	17
2011	EX-03	67	33	0	0	0	100	0	12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	65	29	4	0	3	94	3	77
2019	EX-01	61	30	7	0	2	91	2	46
2019	EX-02	69	25	0	0	6	94	6	16
2018	EX	68	25	4	3	0	93	3	73
2018	EX-01	59	32	5	5	0	91	5	44
2018	EX-02	67	27	7	0	0	93	0	15
2017	EX	70	23	6	1	0	93	1	71
2017	EX-01	65	26	7	2	0	91	2	43
2017	EX-02	67	27	7	0	0	93	0	15
2014	EX	39	36	13	7	5	75	12	84
2014	EX-01	40	35	16	6	4	74	10	50
2014	EX-02	24	47	12	12	6	71	18	17
2014	EX-03	58	33	0	8	0	92	8	12

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	51	36	6	5	1	0	87	6	77
2019	EX-01	46	41	7	4	2	0	87	7	46
2019	EX-02	63	25	0	13	0	0	88	13	16
2018	EX	54	30	9	4	1	1	85	5	74
2018	EX-01	49	31	9	7	2	2	82	9	45
2018	EX-02	53	27	20	0	0	0	80	0	15
2017	EX	49	32	8	7	3	0	82	10	71
2017	EX-01	49	28	9	9	5	0	77	14	43
2017	EX-02	53	33	7	7	0	0	87	7	15
2014	EX	49	34	9	5	4	0	82	8	84
2014	EX-01	52	33	8	4	4	0	84	8	50
2014	EX-02	35	41	18	6	0	0	76	6	17
2014	EX-03	50	42	0	8	0	0	92	8	12
2011	EX	59	30	4	4	2	0	89	7	90
2011	EX-01	56	31	7	2	4	0	87	5	55
2011	EX-02	71	24	0	6	0	0	94	6	17
2011	EX-03	69	23	0	8	0	0	92	8	13

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	70	21	5	3	1	91	4	77
2019	EX-01	70	20	9	2	0	89	2	46
2019	EX-02	81	13	0	6	0	94	6	16
2018	EX	61	32	4	3	0	93	3	74
2018	EX-01	53	38	7	2	0	91	2	45
2018	EX-02	60	33	0	7	0	93	7	15
2017	EX	64	24	3	7	1	89	9	70
2017	EX-01	56	30	2	9	2	86	12	43
2017	EX-02	73	27	0	0	0	100	0	15
2014	EX	57	35	6	2	0	92	2	84
2014	EX-01	56	33	10	2	0	88	2	50
2014	EX-02	53	47	0	0	0	100	0	17
2014	EX-03	67	33	0	0	0	100	0	12
2011	EX	57	33	6	2	2	90	4	90
2011	EX-01	55	33	7	4	2	87	5	55
2011	EX-02	71	24	0	0	6	94	6	17
2011	EX-03	54	46	0	0	0	100	0	13
2008	EX	58	35	4	0	2	93	2	89
2008	EX-01	50	42	6	0	2	92	2	52
2008	EX-02	70	25	5	0	0	95	0	20
2008	EX-03	71	29	0	0	0	100	0	14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	16	32	28	17	7	0	48	24	75
2019	EX-01	18	31	24	18	9	0	49	27	45
2019	EX-02	20	27	27	20	7	0	47	27	15
2018	EX	16	26	20	16	20	1	42	37	74
2018	EX-01	13	33	22	9	22	0	47	31	45
2018	EX-02	13	13	19	31	25	0	25	56	16
2017	EX	7	22	21	18	28	3	30	48	71
2017	EX-01	9	23	26	16	26	0	32	42	43
2017	EX-02	7	20	20	27	20	7	29	50	15
2014	EX	11	34	23	23	8	1	46	31	84
2014	EX-01	12	38	25	16	8	2	51	24	50
2014	EX-02	6	41	24	29	0	0	47	29	17
2014	EX-03	8	17	25	33	17	0	25	50	12
2011	EX	13	31	32	14	8	1	45	22	90
2011	EX-01	20	27	33	9	9	2	48	19	55
2011	EX-02	6	35	29	24	6	0	41	29	17
2011	EX-03	0	46	31	15	8	0	46	23	13
2008	EX	7	28	21	26	18	0	35	44	89
2008	EX-01	8	31	29	19	13	0	38	33	52
2008	EX-02	10	35	20	25	10	0	45	35	20
2008	EX-03	0	14	0	50	36	0	14	86	14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	8	17	48	21	3	0	4	24	26	77
2019	EX-01	9	17	46	26	0	0	2	27	27	46
2019	EX-02	6	13	56	13	6	0	6	20	20	16
2018	EX	5	23	47	13	9	1	1	23	29	75
2018	EX-01	7	22	44	20	4	2	0	25	30	45
2018	EX-02	0	38	50	0	13	0	0	13	38	16
2017	EX	10	26	36	20	7	0	1	28	36	70
2017	EX-01	10	29	31	24	7	0	0	31	38	42
2017	EX-02	13	33	27	7	13	0	7	21	50	15
2014	EX	5	29	44	17	5	0	1	22	34	84
2014	EX-01	2	23	52	18	6	0	0	24	25	50
2014	EX-02	0	41	41	12	0	0	6	13	44	17
2014	EX-03	0	42	25	25	8	0	0	33	42	12
2011	EX	8	30	42	14	4	1	0	19	38	90
2011	EX-01	5	35	38	15	7	0	0	22	40	55
2011	EX-02	6	18	71	6	0	0	0	6	24	17
2011	EX-03	15	23	31	31	0	0	0	31	38	13
2008	EX	6	42	43	8	2	0	0	10	47	89
2008	EX-01	10	38	44	8	0	0	0	8	48	52
2008	EX-02	0	45	40	10	5	0	0	15	45	20
2008	EX-03	0	36	50	7	7	0	0	14	36	14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	3	17	32	32	13	0	3	47	20	77
2019	EX-01	4	20	35	28	11	0	2	40	24	46
2019	EX-02	0	13	25	44	13	0	6	60	13	16
2018	EX	1	11	33	37	16	1	0	54	12	75
2018	EX-01	2	11	33	42	9	2	0	52	14	45
2018	EX-02	0	6	50	31	13	0	0	44	6	16
2017	EX	4	14	27	31	24	0	0	55	18	71
2017	EX-01	7	14	23	32	23	0	0	56	21	43
2017	EX-02	0	27	40	13	20	0	0	33	27	15
2014	EX	5	16	33	32	12	0	2	45	22	82
2014	EX-01	2	24	33	25	14	0	2	40	26	48
2014	EX-02	0	6	35	47	6	0	6	56	6	17
2014	EX-03	0	8	33	42	17	0	0	58	8	12
2011	EX	8	22	40	18	11	1	0	29	30	90
2011	EX-01	5	27	33	18	16	0	0	35	33	55
2011	EX-02	12	18	53	12	6	0	0	18	29	17
2011	EX-03	8	8	54	31	0	0	0	31	15	13
2008	EX	3	11	33	42	11	0	0	53	15	89
2008	EX-01	4	15	35	35	12	0	0	46	19	52
2008	EX-02	5	5	30	45	15	0	0	60	10	20
2008	EX-03	0	0	21	71	7	0	0	79	0	14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	16	22	33	16	9	0	4	26	40	76
2019	EX-01	24	24	28	15	7	0	2	22	49	46
2019	EX-02	6	13	38	19	19	0	6	40	20	16
2018	EX	7	22	40	21	8	1	0	30	30	72
2018	EX-01	11	25	32	25	5	2	0	30	37	44
2018	EX-02	0	13	67	13	7	0	0	20	13	15
2017	EX	16	16	45	11	13	0	0	24	31	71
2017	EX-01	21	19	37	5	19	0	0	23	40	43
2017	EX-02	0	13	80	7	0	0	0	7	13	15
2014	EX	26	30	28	7	7	0	1	14	57	84
2014	EX-01	24	33	30	8	6	0	0	14	56	50
2014	EX-02	24	35	35	0	0	0	6	0	63	17
2014	EX-03	25	8	25	17	25	0	0	42	33	12
2011	EX	22	27	26	16	9	1	0	25	49	90
2011	EX-01	24	33	24	11	9	0	0	20	56	55
2011	EX-02	24	18	24	29	6	0	0	35	41	17
2011	EX-03	8	15	38	23	15	0	0	38	23	13
2008	EX	17	21	37	21	3	0	0	25	38	89
2008	EX-01	21	27	33	15	4	0	0	19	48	52
2008	EX-02	10	10	40	35	5	0	0	40	20	20
2008	EX-03	7	21	43	29	0	0	0	29	29	14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	13	29	36	14	5	0	3	20	43	77
2019	EX-01	17	33	30	15	2	0	2	18	51	46
2019	EX-02	6	25	44	6	13	0	6	20	33	16
2018	EX	12	34	34	15	4	1	0	19	47	74
2018	EX-01	16	36	30	14	2	2	0	16	53	44
2018	EX-02	13	44	38	6	0	0	0	6	56	16
2017	EX	17	34	28	16	6	0	0	21	51	71
2017	EX-01	21	33	23	14	9	0	0	23	54	43
2017	EX-02	7	40	40	13	0	0	0	13	47	15
2014	EX	14	28	45	9	4	0	0	13	42	84
2014	EX-01	10	27	50	10	4	0	0	14	37	50
2014	EX-02	6	47	35	12	0	0	0	12	53	17
2014	EX-03	25	17	42	8	8	0	0	17	42	12
2011	EX	16	21	43	17	2	1	0	19	37	90
2011	EX-01	18	22	40	16	4	0	0	20	40	55
2011	EX-02	6	29	41	24	0	0	0	24	35	17
2011	EX-03	8	15	62	15	0	0	0	15	23	13
2008	EX	10	31	46	11	1	0	0	12	42	89
2008	EX-01	13	29	48	10	0	0	0	10	42	52
2008	EX-02	0	35	50	10	5	0	0	15	35	20
2008	EX-03	7	29	43	21	0	0	0	21	36	14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	18	33	32	5	8	0	4	14	53	76
2019	EX-01	24	29	31	4	7	0	4	12	56	45
2019	EX-02	6	63	19	6	0	0	6	7	73	16
2018	EX	19	35	32	9	4	1	0	14	54	75
2018	EX-01	27	38	24	9	0	2	0	9	66	45
2018	EX-02	6	44	44	0	6	0	0	6	50	16
2017	EX	30	31	28	4	6	0	1	10	62	71
2017	EX-01	35	28	25	2	9	0	0	12	63	43
2017	EX-02	33	40	20	0	0	0	7	0	79	15
2014	EX	27	34	28	7	2	1	0	10	62	84
2014	EX-01	29	22	36	8	4	2	0	12	51	50
2014	EX-02	12	71	12	6	0	0	0	6	82	17
2014	EX-03	25	33	33	8	0	0	0	8	58	12
2011	EX	19	34	36	7	2	1	1	9	54	89
2011	EX-01	20	36	35	4	4	0	2	7	57	55
2011	EX-02	18	18	41	24	0	0	0	24	35	17
2011	EX-03	8	50	42	0	0	0	0	0	58	12
2008	EX	6	38	42	9	4	0	1	14	44	89
2008	EX-01	8	40	40	8	2	0	2	10	49	52
2008	EX-02	5	35	40	10	10	0	0	20	40	20
2008	EX-03	0	29	50	14	7	0	0	21	29	14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	5	14	35	26	17	0	3	44	20	77
2019	EX-01	7	17	30	24	20	0	2	44	24	46
2019	EX-02	6	19	38	13	19	0	6	33	27	16
2018	EX	3	21	38	30	7	1	0	38	24	73
2018	EX-01	5	14	51	23	5	2	0	29	19	43
2018	EX-02	0	44	25	25	6	0	0	31	44	16
2017	EX	8	24	28	25	14	0	0	39	32	71
2017	EX-01	7	26	28	21	19	0	0	39	33	43
2017	EX-02	7	27	20	33	13	0	0	47	33	15
2014	EX	6	18	30	37	6	0	2	44	25	83
2014	EX-01	4	23	32	30	10	0	0	41	27	49
2014	EX-02	0	18	47	29	0	0	6	31	19	17
2014	EX-03	0	8	8	75	0	0	8	82	9	12
2011	EX	9	22	36	21	8	1	3	30	33	90
2011	EX-01	5	20	36	25	9	0	4	36	26	55
2011	EX-02	18	35	18	24	6	0	0	29	53	17
2011	EX-03	8	15	54	8	8	0	8	17	25	13
2008	EX	8	30	36	18	8	0	0	26	38	88
2008	EX-01	10	33	29	20	8	0	0	27	43	51
2008	EX-02	10	20	40	15	15	0	0	30	30	20
2008	EX-03	0	36	50	14	0	0	0	14	36	14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	20	24	34	12	8	0	3	20	45	76
2019	EX-01	27	24	31	7	9	0	2	16	52	45
2019	EX-02	6	31	38	13	6	0	6	20	40	16
2018	EX	12	21	47	17	1	1	0	19	34	75
2018	EX-01	16	18	47	18	0	2	0	18	34	45
2018	EX-02	13	25	44	19	0	0	0	19	38	16
2017	EX	14	28	39	14	4	0	0	18	42	71
2017	EX-01	21	23	39	12	5	0	0	16	44	43
2017	EX-02	0	47	33	13	7	0	0	20	47	15
2014	EX	20	41	31	6	2	0	0	8	61	84
2014	EX-01	20	38	34	6	2	0	0	8	58	50
2014	EX-02	18	47	35	0	0	0	0	0	65	17
2014	EX-03	8	42	25	17	8	0	0	25	50	12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	8	16	45	22	8	1	30	24	77
2019	EX-01	9	11	48	20	11	2	31	20	46
2019	EX-02	6	31	44	19	0	0	19	38	16

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	91	8	0	0	1	100	0	77
2019	EX-01	89	11	0	0	0	100	0	46
2019	EX-02	94	6	0	0	0	100	0	16
2017	EX	77	18	1	1	1	97	1	71
2017	EX-01	81	16	2	0	0	98	0	43
2017	EX-02	60	40	0	0	0	100	0	15
2014	EX	88	11	0	1	0	99	1	84
2014	EX-01	90	8	0	2	0	98	2	50
2014	EX-02	88	12	0	0	0	100	0	17
2014	EX-03	83	17	0	0	0	100	0	12
2011	EX	91	9	0	0	0	100	0	90
2011	EX-01	89	11	0	0	0	100	0	55
2011	EX-02	94	6	0	0	0	100	0	17
2011	EX-03	100	0	0	0	0	100	0	13
2008	EX	93	6	1	0	0	99	0	89
2008	EX-01	96	4	0	0	0	100	0	52
2008	EX-02	85	10	5	0	0	95	0	20
2008	EX-03	93	7	0	0	0	100	0	14

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	57	34	3	3	3	0	1	92	5	77
2019	EX-01	59	30	2	2	4	0	2	91	7	46
2019	EX-02	56	38	0	6	0	0	0	94	6	16
2018	EX	45	41	4	7	1	3	0	88	8	74
2018	EX-01	38	42	7	9	2	2	0	82	11	45
2018	EX-02	50	44	0	6	0	0	0	94	6	16
2017	EX	55	31	6	1	3	3	1	90	4	71
2017	EX-01	61	28	5	0	5	2	0	90	5	43
2017	EX-02	40	33	7	7	0	7	7	85	8	15
2014	EX	50	38	6	0	1	4	1	93	1	84
2014	EX-01	50	40	4	0	2	2	2	94	2	50
2014	EX-02	35	47	6	0	0	12	0	93	0	17
2014	EX-03	67	33	0	0	0	0	0	100	0	12

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	75	17	3	5	0	92	5	76
2019	EX-01	67	22	4	7	0	89	7	46
2019	EX-02	81	13	0	6	0	94	6	16
2018	EX	65	25	1	5	3	91	8	75
2018	EX-01	58	29	2	7	4	87	11	45
2018	EX-02	75	19	0	6	0	94	6	16
2017	EX	77	16	6	1	0	93	1	71
2017	EX-01	77	16	7	0	0	93	0	43
2017	EX-02	73	20	0	7	0	93	7	15
2014	EX	74	18	6	2	0	92	2	84
2014	EX-01	72	18	6	4	0	90	4	50
2014	EX-02	65	29	6	0	0	94	0	17
2014	EX-03	100	0	0	0	0	100	0	12

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	69	24	1	5	0	93	5	75
2019	EX-01	61	30	0	9	0	91	9	44
2019	EX-02	81	13	6	0	0	94	0	16
2018	EX	67	25	5	1	1	92	3	75
2018	EX-01	64	22	9	2	2	87	4	45
2018	EX-02	75	25	0	0	0	100	0	16
2017	EX	62	28	3	6	1	90	7	71
2017	EX-01	65	23	2	7	2	88	9	43
2017	EX-02	60	27	7	7	0	87	7	15
2014	EX	69	27	4	0	0	96	0	84
2014	EX-01	72	22	6	0	0	94	0	50
2014	EX-02	65	35	0	0	0	100	0	17
2014	EX-03	75	25	0	0	0	100	0	12

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	65	29	3	3	1	94	4	77
2019	EX-01	65	26	4	2	2	91	4	46
2019	EX-02	69	25	0	6	0	94	6	16
2018	EX	69	26	3	3	0	95	3	74
2018	EX-01	66	27	5	2	0	93	2	44
2018	EX-02	63	31	0	6	0	94	6	16

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	83	14	1	1	97	1	77
2019	EX-01	80	17	2	0	98	0	46
2019	EX-02	88	13	0	0	100	0	16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	58	25	9	7	1	0	0	83	8	76
2019	EX-01	60	20	13	7	0	0	0	80	7	45
2019	EX-02	69	19	6	6	0	0	0	88	6	16
2018	EX	42	38	9	4	7	0	0	80	11	74
2018	EX-01	43	32	11	2	11	0	0	75	14	44
2018	EX-02	25	56	6	13	0	0	0	81	13	16
2017	EX	43	38	16	3	0	0	0	81	3	70
2017	EX-01	55	21	19	5	0	0	0	76	5	42
2017	EX-02	27	60	13	0	0	0	0	87	0	15
2014	EX	43	39	9	6	1	0	1	83	7	84
2014	EX-01	38	40	14	6	2	0	0	78	8	50
2014	EX-02	41	47	0	6	0	0	6	94	6	17
2014	EX-03	75	17	8	0	0	0	0	92	0	12
2011	EX	54	29	9	4	0	2	1	86	5	90
2011	EX-01	62	22	11	4	0	2	0	85	4	55
2011	EX-02	47	41	0	6	0	0	6	94	6	17
2011	EX-03	54	31	15	0	0	0	0	85	0	13
2008	EX	40	39	11	8	1	0	0	80	9	89
2008	EX-01	35	42	12	10	2	0	0	77	12	52
2008	EX-02	50	35	10	5	0	0	0	85	5	20
2008	EX-03	50	36	14	0	0	0	0	86	0	14

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	19	5	3	1	0	0	91	4	77
2019	EX-01	70	24	4	2	0	0	0	93	2	46
2019	EX-02	81	6	6	6	0	0	0	88	6	16
2018	EX	55	28	7	0	5	3	1	87	6	74
2018	EX-01	49	33	7	0	7	2	2	86	7	45
2018	EX-02	50	31	13	0	6	0	0	81	6	16
2017	EX	69	21	6	3	0	1	0	91	3	71
2017	EX-01	72	19	5	2	0	2	0	93	2	43
2017	EX-02	53	33	7	7	0	0	0	87	7	15
2014	EX	54	35	7	2	0	0	1	90	2	84
2014	EX-01	50	38	8	2	0	0	2	90	2	50
2014	EX-02	59	29	12	0	0	0	0	88	0	17
2014	EX-03	83	17	0	0	0	0	0	100	0	12
2011	EX	63	28	2	3	0	2	1	94	3	90
2011	EX-01	65	27	4	2	0	2	0	94	2	55
2011	EX-02	71	18	0	6	0	0	6	94	6	17
2011	EX-03	69	23	0	8	0	0	0	92	8	13
2008	EX	61	24	11	3	1	0	0	84	4	89
2008	EX-01	56	19	17	6	2	0	0	75	8	52
2008	EX-02	65	30	5	0	0	0	0	95	0	20
2008	EX-03	71	29	0	0	0	0	0	100	0	14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	61	34	1	3	1	0	0	95	4	76
2019	EX-01	64	29	2	4	0	0	0	93	4	45
2019	EX-02	63	38	0	0	0	0	0	100	0	16
2018	EX	53	33	5	4	3	1	0	88	7	75
2018	EX-01	49	38	2	7	2	2	0	89	9	45
2018	EX-02	44	44	6	0	6	0	0	88	6	16
2017	EX	63	32	3	1	0	0	0	96	1	71
2017	EX-01	68	25	5	2	0	0	0	93	2	43
2017	EX-02	40	60	0	0	0	0	0	100	0	15
2014	EX	59	30	4	6	1	0	0	89	7	84
2014	EX-01	60	29	4	6	2	0	0	88	8	50
2014	EX-02	59	29	6	6	0	0	0	88	6	17
2014	EX-03	75	25	0	0	0	0	0	100	0	12
2011	EX	62	31	2	1	2	0	1	94	3	90
2011	EX-01	64	33	2	2	0	0	0	96	2	55
2011	EX-02	59	29	0	0	6	0	6	94	6	17
2011	EX-03	77	15	0	0	8	0	0	92	8	13
2008	EX	55	33	6	6	1	0	0	88	7	89
2008	EX-01	46	37	6	10	2	0	0	83	12	52
2008	EX-02	60	35	5	0	0	0	0	95	0	20
2008	EX-03	79	14	7	0	0	0	0	93	0	14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	88	11	0	1	0	0	99	1	75
2019	EX-01	84	13	0	2	0	0	98	2	45
2019	EX-02	100	0	0	0	0	0	100	0	16
2017	EX	90	8	1	0	0	0	99	0	71
2017	EX-01	91	7	2	0	0	0	98	0	43
2017	EX-02	80	20	0	0	0	0	100	0	15
2014	EX	91	8	1	0	0	0	99	0	84
2014	EX-01	96	4	0	0	0	0	100	0	50
2014	EX-02	82	12	6	0	0	0	94	0	17
2014	EX-03	92	8	0	0	0	0	100	0	12
2011	EX	91	6	1	0	1	1	98	1	90
2011	EX-01	85	9	2	0	2	2	96	2	55
2011	EX-02	100	0	0	0	0	0	100	0	17
2011	EX-03	100	0	0	0	0	0	100	0	13
2008	EX	92	6	1	1	0	0	98	1	88
2008	EX-01	88	8	2	2	0	0	96	2	51
2008	EX-02	95	5	0	0	0	0	100	0	20
2008	EX-03	100	0	0	0	0	0	100	0	14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	66	17	10	1	1	1	3	86	3	77
2019	EX-01	65	15	15	2	0	0	2	82	2	46
2019	EX-02	75	13	6	0	6	0	0	88	6	16
2017	EX	51	16	8	3	1	8	13	84	5	71
2017	EX-01	56	12	12	5	2	7	7	78	8	43
2017	EX-02	53	20	0	0	0	20	7	100	0	15
2014	EX	46	18	6	3	1	2	24	87	5	84
2014	EX-01	58	16	2	5	2	0	18	89	8	50
2014	EX-02	35	18	18	0	0	6	24	75	0	17
2014	EX-03	33	8	8	0	0	8	42	83	0	12
2011	EX	47	27	7	2	0	0	17	89	3	89
2011	EX-01	55	25	5	2	0	0	13	92	2	55
2011	EX-02	41	24	6	0	0	0	29	92	0	17
2011	EX-03	42	42	0	0	0	0	17	100	0	12

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	68	26	3	3	1	0	94	4	77
2019	EX-01	67	26	4	0	2	0	93	2	46
2019	EX-02	69	25	0	6	0	0	94	6	16
2018	EX	60	25	5	4	4	1	86	8	75
2018	EX-01	56	27	7	4	4	2	84	9	45
2018	EX-02	56	31	0	6	6	0	88	13	16
2017	EX	69	14	8	6	1	1	84	7	71
2017	EX-01	67	16	7	5	2	2	86	7	43
2017	EX-02	67	7	20	7	0	0	73	7	15

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	70	22	1	5	1	0	0	92	6	77
2019	EX-01	70	24	2	4	0	0	0	93	4	46
2019	EX-02	81	6	0	13	0	0	0	88	13	16
2018	EX	59	21	8	4	5	1	1	82	10	75
2018	EX-01	53	22	9	4	7	2	2	79	12	45
2018	EX-02	56	25	6	6	6	0	0	81	13	16
2017	EX	71	21	6	1	1	0	0	92	3	71
2017	EX-01	72	16	7	2	2	0	0	88	5	43
2017	EX-02	60	33	7	0	0	0	0	93	0	15
2014	EX	58	28	11	2	1	0	0	86	4	84
2014	EX-01	62	27	6	4	2	0	0	88	6	50
2014	EX-02	59	18	24	0	0	0	0	76	0	17
2014	EX-03	50	42	8	0	0	0	0	92	0	12

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	31	55	5	8	1	85	9	75
2019	EX-01	20	65	4	9	2	85	11	46
2019	EX-02	57	21	14	7	0	79	7	14

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	45	34	9	8	4	0	79	12	76
2019	EX-01	35	33	15	11	7	0	67	17	46
2019	EX-02	75	25	0	0	0	0	100	0	16
2018	EX	51	30	7	5	5	1	82	11	74
2018	EX-01	45	27	9	9	7	2	74	16	44
2018	EX-02	56	38	0	0	6	0	94	6	16
2017	EX	51	31	10	4	4	0	82	8	71
2017	EX-01	40	32	14	7	7	0	72	14	43
2017	EX-02	60	33	7	0	0	0	93	0	15
2014	EX	51	37	7	4	0	1	89	4	84
2014	EX-01	46	38	8	6	0	2	86	6	50
2014	EX-02	59	35	6	0	0	0	94	0	17
2014	EX-03	67	33	0	0	0	0	100	0	12
2011	EX	48	31	8	8	3	1	81	11	89
2011	EX-01	40	38	9	9	4	0	78	13	55
2011	EX-02	75	13	6	0	6	0	88	6	16
2011	EX-03	54	38	0	8	0	0	92	8	13

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	45	33	9	9	3	0	79	12	75
2019	EX-01	33	35	15	13	4	0	67	17	46
2019	EX-02	69	31	0	0	0	0	100	0	16
2018	EX	46	39	4	3	7	1	86	10	74
2018	EX-01	40	40	4	4	9	2	82	14	45
2018	EX-02	40	47	7	0	7	0	87	7	15
2017	EX	40	37	13	4	7	0	76	11	71
2017	EX-01	35	35	14	7	9	0	70	16	43
2017	EX-02	47	27	20	0	7	0	73	7	15
2014	EX	49	32	15	4	0	0	81	4	84
2014	EX-01	48	33	16	4	0	0	80	4	50
2014	EX-02	41	35	18	6	0	0	76	6	17
2014	EX-03	67	25	8	0	0	0	92	0	12
2011	EX	40	35	12	9	3	0	75	12	89
2011	EX-01	35	38	16	9	2	0	73	11	55
2011	EX-02	38	44	6	6	6	0	81	13	16
2011	EX-03	69	15	8	0	8	0	85	8	13
2008	EX	53	31	8	5	2	1	85	7	88
2008	EX-01	41	37	10	6	4	2	80	10	51
2008	EX-02	70	15	10	5	0	0	85	5	20
2008	EX-03	64	36	0	0	0	0	100	0	14

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	24	50	13	8	5	0	74	13	76
2019	EX-01	20	41	20	11	9	0	61	20	46
2019	EX-02	38	56	6	0	0	0	94	0	16
2018	EX	29	51	11	4	4	1	81	8	75
2018	EX-01	22	49	16	4	7	2	73	11	45
2018	EX-02	25	63	6	6	0	0	88	6	16
2017	EX	21	44	18	10	7	0	65	17	71
2017	EX-01	26	37	16	12	9	0	63	21	43
2017	EX-02	7	47	33	7	7	0	53	13	15
2014	EX	27	49	15	5	2	1	77	7	84
2014	EX-01	28	48	16	6	0	2	78	6	50
2014	EX-02	18	53	12	6	12	0	71	18	17
2014	EX-03	42	42	17	0	0	0	83	0	12
2011	EX	21	48	12	11	7	1	70	18	90
2011	EX-01	18	45	16	13	7	0	64	20	55
2011	EX-02	6	76	6	12	0	0	82	12	17
2011	EX-03	54	31	8	0	8	0	85	8	13
2008	EX	23	52	11	14	0	0	75	14	88
2008	EX-01	14	51	16	20	0	0	65	20	51
2008	EX-02	45	40	10	5	0	0	85	5	20
2008	EX-03	21	71	0	7	0	0	93	7	14

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	25	46	16	7	7	0	71	13	76
2019	EX-01	17	48	17	7	11	0	65	17	46
2019	EX-02	44	44	13	0	0	0	88	0	16
2018	EX	23	56	8	8	3	3	81	11	75
2018	EX-01	18	53	11	11	4	2	73	16	45
2018	EX-02	13	75	6	6	0	0	88	6	16
2017	EX	27	53	7	7	6	0	80	13	71
2017	EX-01	26	51	5	9	9	0	77	19	43
2017	EX-02	27	60	13	0	0	0	87	0	15
2014	EX	38	47	6	8	1	0	85	9	83
2014	EX-01	40	39	6	13	2	0	79	15	49
2014	EX-02	24	76	0	0	0	0	100	0	17
2014	EX-03	58	33	8	0	0	0	92	0	12
2011	EX	26	48	8	12	4	2	75	17	90
2011	EX-01	27	45	9	13	5	0	73	18	55
2011	EX-02	18	65	12	6	0	0	82	6	17
2011	EX-03	38	46	0	8	8	0	85	15	13
2008	EX	28	44	15	9	3	1	73	13	89
2008	EX-01	21	44	15	13	6	0	65	19	52
2008	EX-02	40	35	20	0	0	5	79	0	20
2008	EX-03	43	43	7	7	0	0	86	7	14

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Positive answers (%)	Total responses
2019	EX	81	16	4	96	77
2019	EX-01	76	17	7	93	46
2019	EX-02	88	13	0	100	16

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	29	51	9	12	0	79	12	77
2019	EX-01	22	50	11	17	0	72	17	46
2019	EX-02	50	38	6	6	0	88	6	16
2018	EX	42	47	5	4	1	89	5	74
2018	EX-01	42	44	4	7	2	87	9	45
2018	EX-02	27	67	7	0	0	93	0	15
2017	EX	30	55	7	7	1	84	8	71
2017	EX-01	30	53	7	7	2	84	9	43
2017	EX-02	13	67	7	13	0	80	13	15
2014	EX	43	38	13	5	1	81	6	84
2014	EX-01	48	29	14	8	2	76	10	50
2014	EX-02	29	53	18	0	0	82	0	17
2014	EX-03	50	50	0	0	0	100	0	12
2011	EX	21	51	9	13	6	72	19	90
2011	EX-01	22	45	13	13	7	67	20	55
2011	EX-02	0	71	6	18	6	71	24	17
2011	EX-03	46	46	0	8	0	92	8	13

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	12	43	20	18	7	55	25	76
2019	EX-01	9	41	20	22	9	50	30	46
2019	EX-02	20	47	20	7	7	67	13	15

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	27	0	1	0	99	1	77
2019	EX-01	61	37	0	2	0	98	2	46
2019	EX-02	94	6	0	0	0	100	0	16
2018	EX	77	18	0	3	3	97	3	73
2018	EX-01	73	20	0	4	2	95	5	45
2018	EX-02	73	27	0	0	0	100	0	15
2017	EX	87	10	3	0	0	97	0	71
2017	EX-01	84	12	5	0	0	95	0	43
2017	EX-02	87	13	0	0	0	100	0	15
2014	EX	79	18	2	0	0	98	0	84
2014	EX-01	81	17	2	0	0	98	0	50
2014	EX-02	76	18	6	0	0	94	0	17
2014	EX-03	92	8	0	0	0	100	0	12
2011	EX	81	16	2	1	0	97	1	90
2011	EX-01	78	18	2	2	0	96	2	55
2011	EX-02	94	6	0	0	0	100	0	17
2011	EX-03	85	8	8	0	0	92	0	13
2008	EX	77	18	5	0	0	95	0	88
2008	EX-01	73	19	8	0	0	92	0	52
2008	EX-02	79	21	0	0	0	100	0	19
2008	EX-03	86	14	0	0	0	100	0	14

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	68	24	5	3	0	92	3	75
2019	EX-01	58	29	9	4	0	87	4	45
2019	EX-02	88	13	0	0	0	100	0	16
2018	EX	67	26	3	3	1	94	3	72
2018	EX-01	60	28	5	5	2	90	5	43
2018	EX-02	73	27	0	0	0	100	0	15

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	38	17	9	10	9	10	6	66	23	77
2019	EX-01	30	15	11	13	13	11	7	55	32	46
2019	EX-02	50	25	6	6	6	6	0	80	13	16
2018	EX	27	23	10	15	8	7	10	61	28	73
2018	EX-01	18	16	11	23	11	9	11	43	43	44
2018	EX-02	20	60	13	0	7	0	0	80	7	15
2017	EX	28	16	9	7	7	10	22	65	22	68
2017	EX-01	26	16	9	9	12	9	19	58	29	43
2017	EX-02	21	29	7	7	0	21	14	78	11	14
2014	EX	24	21	17	8	4	9	18	61	16	84
2014	EX-01	26	23	16	8	6	12	10	62	18	50
2014	EX-02	12	29	24	6	0	6	24	58	8	17
2014	EX-03	33	0	0	17	0	8	42	67	33	12
2011	EX	35	20	11	10	4	2	17	68	18	89
2011	EX-01	33	20	16	13	4	2	13	62	19	55
2011	EX-02	44	19	6	6	0	0	25	83	8	16
2011	EX-03	46	23	0	0	8	0	23	90	10	13

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	38	30	5	19	8	0	68	27	77
2019	EX-01	33	24	4	26	13	0	57	39	46
2019	EX-02	44	50	0	6	0	0	94	6	16
2018	EX	24	47	16	7	4	1	73	11	74
2018	EX-01	22	44	16	9	7	2	68	16	45
2018	EX-02	20	53	20	7	0	0	73	7	15
2017	EX	45	42	1	7	4	0	87	11	71
2017	EX-01	42	39	0	12	7	0	81	19	43
2017	EX-02	47	47	7	0	0	0	93	0	15
2014	EX	35	40	15	5	4	0	76	9	84
2014	EX-01	40	34	14	7	6	0	73	13	50
2014	EX-02	29	47	18	6	0	0	76	6	17
2014	EX-03	33	58	8	0	0	0	92	0	12
2011	EX	39	40	11	4	3	2	81	8	90
2011	EX-01	40	35	15	7	2	2	76	9	55
2011	EX-02	41	47	6	0	6	0	88	6	17
2011	EX-03	38	46	8	0	8	0	85	8	13
2008	EX	44	41	7	8	0	0	85	8	87
2008	EX-01	40	40	10	10	0	0	81	10	52
2008	EX-02	53	37	5	5	0	0	89	5	19
2008	EX-03	46	46	0	8	0	0	92	8	13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	43	21	12	8	12	3	1	67	21	76
2019	EX-01	37	22	11	9	20	2	0	60	29	46
2019	EX-02	50	31	19	0	0	0	0	81	0	16
2018	EX	32	24	11	16	11	3	3	60	29	74
2018	EX-01	29	24	9	20	13	2	2	56	35	45
2018	EX-02	33	33	20	0	13	0	0	67	13	15
2017	EX	34	27	13	9	9	1	7	67	19	70
2017	EX-01	35	35	14	7	9	0	0	70	16	43
2017	EX-02	50	7	14	7	7	7	7	67	17	14
2014	EX	33	33	15	8	7	1	2	69	15	84
2014	EX-01	38	32	6	11	10	2	2	72	21	50
2014	EX-02	29	35	35	0	0	0	0	65	0	17
2014	EX-03	25	42	25	0	8	0	0	67	8	12
2011	EX	36	22	16	14	7	1	4	61	22	90
2011	EX-01	38	22	16	15	5	2	2	62	21	55
2011	EX-02	47	18	12	12	6	0	6	69	19	17
2011	EX-03	23	31	15	15	8	0	8	58	25	13
2008	EX	22	38	18	13	3	0	4	64	18	89
2008	EX-01	25	38	19	13	4	0	0	63	17	52
2008	EX-02	25	20	20	20	0	0	15	53	24	20
2008	EX-03	14	57	14	7	0	0	7	77	8	14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	61	24	7	7	1	1	85	8	76
2019	EX-01	54	22	9	11	2	2	78	13	46
2019	EX-02	67	27	7	0	0	0	93	0	15

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	EX	81	6	13	100	77
2019	EX-01	76	9	15	100	46
2019	EX-02	88	6	6	100	16

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	77	17	3	3	1	95	3	77
2019	EX-01	70	20	4	4	2	91	4	46
2019	EX-02	88	13	0	0	0	100	0	16

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	75	14	4	3	1	1	1	92	4	77
2019	EX-01	67	20	4	4	2	0	2	89	7	46
2019	EX-02	81	6	6	0	0	6	0	93	0	16

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	8	3	7	1	1	9	88	9	76
2019	EX-01	63	13	2	9	0	2	11	88	10	46
2019	EX-02	81	0	6	0	6	0	6	87	7	16

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	90	4	3	1	3	96	1	77
2019	EX-01	85	7	4	0	4	95	0	46
2019	EX-02	94	0	0	6	0	94	6	16

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	86	7	4	1	1	1	95	1	76
2019	EX-01	83	7	4	2	2	2	93	2	46
2019	EX-02	88	6	6	0	0	0	94	0	16

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	82	4	1	3	9	96	3	74
2019	EX-01	77	2	2	2	16	95	3	44
2019	EX-02	88	6	0	6	0	94	6	16

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	43	45	6	4	1	88	5	77
2019	EX-01	37	48	9	4	2	85	7	46
2019	EX-02	56	38	6	0	0	94	0	16
2018	EX	52	37	8	0	3	89	3	73
2018	EX-01	48	39	9	0	5	86	5	44
2018	EX-02	40	53	7	0	0	93	0	15
2017	EX	56	31	10	3	0	87	3	70
2017	EX-01	57	28	10	5	0	86	5	42
2017	EX-02	53	33	13	0	0	87	0	15

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	50	36	5	8	1	86	9	76
2019	EX-01	47	38	7	7	2	84	9	45
2019	EX-02	63	25	0	13	0	88	13	16
2018	EX	57	32	4	5	1	89	7	75
2018	EX-01	56	29	7	9	0	84	9	45
2018	EX-02	44	50	0	0	6	94	6	16
2017	EX	51	39	3	6	1	90	7	71
2017	EX-01	54	37	2	5	2	91	7	43
2017	EX-02	40	40	7	13	0	80	13	15
2014	EX	62	27	8	1	1	89	2	84
2014	EX-01	56	30	10	2	2	86	4	50
2014	EX-02	71	29	0	0	0	100	0	17
2014	EX-03	67	25	8	0	0	92	0	12
2011	EX	63	22	11	2	1	86	3	90
2011	EX-01	58	29	7	4	2	87	5	55
2011	EX-02	82	6	12	0	0	88	0	17
2011	EX-03	69	23	8	0	0	92	0	13

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	58	29	9	3	1	0	87	4	77
2019	EX-01	52	30	13	2	2	0	83	4	46
2019	EX-02	81	13	0	6	0	0	94	6	16
2018	EX	57	34	3	4	1	1	92	5	74
2018	EX-01	53	36	2	7	0	2	91	7	45
2018	EX-02	56	31	6	0	6	0	88	6	16
2017	EX	59	28	7	3	3	0	87	6	71
2017	EX-01	58	30	7	0	5	0	88	5	43
2017	EX-02	47	27	13	13	0	0	73	13	15
2014	EX	49	40	8	0	1	1	90	1	83
2014	EX-01	47	41	10	0	2	0	88	2	49
2014	EX-02	47	53	0	0	0	0	100	0	17
2014	EX-03	58	25	8	0	0	8	91	0	12

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	70	23	1	5	0	94	5	77
2019	EX-01	61	28	2	9	0	89	9	46
2019	EX-02	88	13	0	0	0	100	0	16
2018	EX	67	27	1	4	1	93	5	75
2018	EX-01	60	29	2	7	2	89	9	45
2018	EX-02	69	31	0	0	0	100	0	16
2017	EX	68	27	0	4	1	94	6	71
2017	EX-01	63	28	0	7	2	91	9	43
2017	EX-02	73	27	0	0	0	100	0	15
2014	EX	72	18	11	0	0	89	0	84
2014	EX-01	70	16	14	0	0	86	0	50
2014	EX-02	65	29	6	0	0	94	0	17
2014	EX-03	83	17	0	0	0	100	0	12
2011	EX	70	23	4	2	0	93	2	90
2011	EX-01	67	27	4	2	0	95	2	55
2011	EX-02	71	24	0	6	0	94	6	17
2011	EX-03	85	8	8	0	0	92	0	13
2008	EX	70	26	1	2	0	97	2	88
2008	EX-01	63	35	0	2	0	98	2	51
2008	EX-02	70	20	5	5	0	90	5	20
2008	EX-03	93	7	0	0	0	100	0	14

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	68	26	4	3	0	0	94	3	77
2019	EX-01	57	35	4	4	0	0	91	4	46
2019	EX-02	88	13	0	0	0	0	100	0	16
2018	EX	70	19	4	3	3	1	90	6	73
2018	EX-01	61	25	2	5	5	2	88	9	44
2018	EX-02	73	13	13	0	0	0	87	0	15
2017	EX	64	20	10	3	3	0	84	6	70
2017	EX-01	59	21	10	5	5	0	81	10	42
2017	EX-02	60	27	13	0	0	0	87	0	15
2014	EX	57	31	11	0	1	0	88	1	84
2014	EX-01	50	37	12	0	2	0	86	2	50
2014	EX-02	53	29	18	0	0	0	82	0	17
2014	EX-03	92	8	0	0	0	0	100	0	12
2011	EX	48	41	3	4	3	0	89	8	90
2011	EX-01	45	40	5	4	5	0	85	9	55
2011	EX-02	53	41	0	6	0	0	94	6	17
2011	EX-03	69	23	0	8	0	0	92	8	13

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	62	27	4	3	4	90	6	77
2019	EX-01	50	35	7	4	4	85	9	46
2019	EX-02	81	19	0	0	0	100	0	16
2018	EX	66	22	5	5	1	88	7	74
2018	EX-01	57	27	7	7	2	84	9	44
2018	EX-02	69	19	6	6	0	88	6	16
2017	EX	60	25	7	3	4	86	7	71
2017	EX-01	56	28	5	5	7	84	12	43
2017	EX-02	60	27	13	0	0	87	0	15
2014	EX	57	29	12	1	1	86	2	83
2014	EX-01	53	33	10	2	2	86	4	49
2014	EX-02	53	24	24	0	0	76	0	17
2014	EX-03	75	25	0	0	0	100	0	12
2011	EX	46	42	6	4	2	88	7	90
2011	EX-01	45	40	7	5	2	85	7	55
2011	EX-02	59	35	0	0	6	94	6	17
2011	EX-03	38	54	0	8	0	92	8	13
2008	EX	63	28	4	4	0	91	4	89
2008	EX-01	52	37	4	8	0	88	8	52
2008	EX-02	75	15	10	0	0	90	0	20
2008	EX-03	86	14	0	0	0	100	0	14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	57	16	13	8	4	3	0	75	12	77
2019	EX-01	46	22	13	11	4	4	0	70	16	46
2019	EX-02	75	13	6	6	0	0	0	88	6	16
2018	EX	52	17	15	7	7	3	0	71	14	75
2018	EX-01	47	22	16	11	4	0	0	69	16	45
2018	EX-02	50	19	13	0	13	6	0	73	13	16
2017	EX	45	22	20	4	7	0	1	68	12	69
2017	EX-01	50	17	19	2	12	0	0	67	14	42
2017	EX-02	33	33	27	0	0	0	7	71	0	15
2014	EX	43	28	13	9	2	4	0	74	12	84
2014	EX-01	44	26	9	14	4	4	0	72	19	50
2014	EX-02	35	29	24	6	0	6	0	69	6	17
2014	EX-03	58	33	8	0	0	0	0	92	0	12
2011	EX	46	27	14	8	3	1	1	74	11	90
2011	EX-01	44	29	13	9	4	2	0	74	13	55
2011	EX-02	47	29	12	0	6	0	6	81	6	17
2011	EX-03	46	23	31	0	0	0	0	69	0	13
2008	EX	45	26	11	11	3	2	1	73	15	89
2008	EX-01	35	33	12	17	2	2	0	69	20	52
2008	EX-02	55	20	10	0	5	5	5	83	6	20
2008	EX-03	64	14	14	7	0	0	0	79	7	14

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	EX	49	30	21	77
2019	EX-01	57	28	15	46
2019	EX-02	38	19	44	16
2018	EX	41	33	25	75
2018	EX-01	47	33	20	45
2018	EX-02	38	25	38	16
2017	EX	49	24	27	71
2017	EX-01	46	28	26	43
2017	EX-02	47	27	27	15
2014	EX	45	28	26	84
2014	EX-01	50	28	22	50
2014	EX-02	47	18	35	17
2014	EX-03	33	42	25	12
2011	EX	38	39	23	90
2011	EX-01	38	38	24	55
2011	EX-02	41	41	18	17
2011	EX-03	38	38	23	13

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	EX	18	29	37	3	3	11	38
2019	EX-01	19	23	46	4	4	4	26
2018	EX	16	29	45	3	0	6	31
2018	EX-01	14	33	48	5	0	0	21
2017	EX	20	28	46	0	0	6	35
2017	EX-01	10	40	40	0	0	10	20
2014	EX	23	36	38	0	9999	3	38
2014	EX-01	20	35	41	0	9999	4	25
2011	EX	24	12	53	12	9999	0	34
2011	EX-01	19	10	57	14	9999	0	21

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	40	29	6	4	21	87	5	77
2019	EX-01	30	35	9	7	20	81	8	46
2019	EX-02	69	13	0	0	19	100	0	16

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	EX	53	21	1	1	23	98	77
2019	EX-01	46	28	2	2	22	97	46
2019	EX-02	75	6	0	0	19	100	16

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	6	94	77
2019	EX-01	11	89	46
2019	EX-02	0	100	16

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	10	90	77
2019	EX-01	15	85	46
2019	EX-02	0	100	16

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	44	23	9	5	5	13	0	78	12	77
2019	EX-01	33	20	11	9	9	20	0	65	22	46
2019	EX-02	63	25	6	0	0	6	0	93	0	16
2018	EX	32	21	12	4	1	23	7	75	8	75
2018	EX-01	27	20	9	7	2	27	9	72	14	45
2018	EX-02	38	31	13	0	0	13	6	85	0	16
2017	EX	30	24	11	4	3	27	0	75	10	70
2017	EX-01	21	33	14	5	5	23	0	70	12	43
2017	EX-02	36	7	7	7	0	43	0	75	13	14
2014	EX	37	27	11	4	0	14	8	82	5	84
2014	EX-01	36	21	12	6	0	18	8	76	8	50
2014	EX-02	41	41	0	0	0	6	12	100	0	17
2014	EX-03	50	25	8	0	0	8	8	90	0	12

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	58	22	12	5	3	0	81	8	77
2019	EX-01	43	28	15	9	4	0	72	13	46
2019	EX-02	94	0	6	0	0	0	94	0	16
2018	EX	52	28	7	7	1	5	85	8	75
2018	EX-01	51	24	2	11	2	9	83	15	45
2018	EX-02	56	31	13	0	0	0	88	0	16
2017	EX	55	29	11	3	1	0	84	4	69
2017	EX-01	51	23	18	5	2	0	75	7	43
2017	EX-02	54	46	0	0	0	0	100	0	13
2014	EX	61	30	6	1	0	2	93	1	84
2014	EX-01	56	32	6	2	0	4	92	2	50
2014	EX-02	65	35	0	0	0	0	100	0	17
2014	EX-03	75	17	8	0	0	0	92	0	12
2011	EX	60	29	4	6	0	1	90	6	90
2011	EX-01	60	29	5	5	0	0	89	5	55
2011	EX-02	59	35	0	6	0	0	94	6	17
2011	EX-03	77	23	0	0	0	0	100	0	13

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	6	94	77

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	38	18	12	4	4	23	1	74	10	77
2019	EX-01	24	15	15	4	7	33	2	60	17	46
2019	EX-02	56	19	6	6	0	13	0	86	7	16
2018	EX	29	25	10	3	3	26	5	78	8	73
2018	EX-01	20	20	9	5	2	34	9	72	12	44
2018	EX-02	33	40	7	0	7	13	0	85	8	15
2017	EX	35	17	8	0	1	35	3	84	2	71
2017	EX-01	30	21	9	0	2	35	2	81	4	43
2017	EX-02	27	13	13	0	0	47	0	75	0	15
2014	EX	33	18	13	2	0	27	6	77	4	84
2014	EX-01	28	15	12	4	0	34	8	73	7	50
2014	EX-02	35	24	18	0	0	24	0	77	0	17
2014	EX-03	58	33	0	0	0	8	0	100	0	12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	58	22	13	1	3	3	83	4	77
2019	EX-01	46	26	20	2	4	2	73	7	46
2019	EX-02	88	6	6	0	0	0	94	0	16
2018	EX	51	29	11	3	0	7	85	3	73
2018	EX-01	49	22	13	4	0	11	80	5	45
2018	EX-02	50	43	7	0	0	0	93	0	14
2017	EX	57	27	10	3	0	3	87	3	70
2017	EX-01	54	25	14	2	0	5	83	2	43
2017	EX-02	50	36	7	7	0	0	86	7	14
2014	EX	53	35	8	0	1	2	90	1	84
2014	EX-01	48	37	10	0	2	4	88	2	50
2014	EX-02	59	35	6	0	0	0	94	0	17
2014	EX-03	67	33	0	0	0	0	100	0	12
2011	EX	64	28	6	1	0	1	93	1	90
2011	EX-01	69	25	5	0	0	0	95	0	55
2011	EX-02	71	24	6	0	0	0	94	0	17
2011	EX-03	54	46	0	0	0	0	100	0	13

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	34	35	19	5	6	0	69	12	77
2019	EX-01	41	26	24	2	7	0	67	9	46
2019	EX-02	13	50	13	13	13	0	63	25	16
2018	EX	16	31	35	9	7	3	48	16	75
2018	EX-01	13	36	31	11	4	4	51	16	45
2018	EX-02	13	25	44	6	13	0	38	19	16
2017	EX	32	21	21	17	7	1	54	24	71
2017	EX-01	28	18	21	21	9	2	47	31	43
2017	EX-02	27	33	20	13	7	0	60	20	15

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	11	21	34	17	17	32	34	76
2019	EX-01	7	16	38	18	22	22	40	45
2019	EX-02	13	31	25	13	19	44	31	16
2018	EX	7	13	31	28	21	20	49	75
2018	EX-01	2	13	22	33	29	16	62	45
2018	EX-02	13	6	38	25	19	19	44	16
2017	EX	6	13	34	24	24	18	48	71
2017	EX-01	5	14	33	19	30	18	49	43
2017	EX-02	7	13	53	13	13	20	27	15

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	12	32	26	14	16	43	30	76
2019	EX-01	4	28	26	22	20	33	41	46
2019	EX-02	31	25	31	0	13	56	13	16
2018	EX	4	31	24	28	13	35	41	75
2018	EX-01	2	27	20	31	20	29	51	45
2018	EX-02	0	31	25	38	6	31	44	16
2017	EX	7	26	18	26	23	33	49	70
2017	EX-01	10	24	14	21	31	33	53	42
2017	EX-02	0	33	33	27	7	33	33	15

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	8	28	34	18	12	36	30	76
2019	EX-01	7	24	39	15	15	30	30	46
2019	EX-02	7	20	47	20	7	27	27	15
2018	EX	5	23	28	27	16	28	43	74
2018	EX-01	2	16	30	32	20	18	52	44
2018	EX-02	6	38	19	25	13	44	38	16
2017	EX	7	20	23	31	20	27	51	71
2017	EX-01	7	18	23	28	23	25	51	43
2017	EX-02	13	20	20	33	13	33	47	15

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	21	29	19	21	9	1	50	30	77
2019	EX-01	24	24	15	26	11	0	48	37	46
2019	EX-02	19	25	38	13	6	0	44	19	16
2018	EX	11	28	23	20	17	1	39	38	75
2018	EX-01	9	24	27	18	20	2	34	39	45
2018	EX-02	13	25	13	31	19	0	38	50	16
2017	EX	11	25	25	14	23	1	37	37	71
2017	EX-01	12	28	26	14	21	0	39	35	43
2017	EX-02	7	33	27	13	20	0	40	33	15

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	14	31	31	13	10	45	23	77
2019	EX-01	11	26	37	11	15	37	26	46
2019	EX-02	19	31	31	13	6	50	19	16
2018	EX	9	31	25	15	20	40	35	75
2018	EX-01	9	24	31	11	24	33	36	45
2018	EX-02	6	31	25	31	6	38	38	16
2017	EX	13	25	25	21	16	38	37	71
2017	EX-01	9	28	19	21	23	37	44	43
2017	EX-02	20	20	33	27	0	40	27	15

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	39	29	23	4	5	0	68	9	77
2019	EX-01	33	28	26	4	9	0	61	13	46
2019	EX-02	44	31	19	6	0	0	75	6	16
2018	EX	30	38	23	5	3	1	68	8	74
2018	EX-01	24	40	20	9	4	2	66	14	45
2018	EX-02	33	27	40	0	0	0	60	0	15
2017	EX	37	31	18	11	3	0	68	14	71
2017	EX-01	35	35	12	14	5	0	70	19	43
2017	EX-02	40	27	27	7	0	0	67	7	15

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	25	29	30	14	3	53	17	77
2019	EX-01	15	28	37	15	4	43	20	46
2019	EX-02	38	25	25	13	0	63	13	16
2018	EX	15	39	28	15	3	54	18	74
2018	EX-01	13	36	27	20	4	49	24	45
2018	EX-02	13	47	27	13	0	60	13	15
2017	EX	18	32	18	21	10	51	31	71
2017	EX-01	19	28	23	16	14	46	30	43
2017	EX-02	20	47	7	20	7	67	27	15

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	38	30	21	10	1	0	68	12	77
2019	EX-01	28	30	26	13	2	0	59	15	46
2019	EX-02	50	25	13	13	0	0	75	13	16
2018	EX	32	42	16	3	5	1	75	8	74
2018	EX-01	29	38	20	4	7	2	68	11	45
2018	EX-02	27	53	13	0	7	0	80	7	15
2017	EX	28	31	20	14	6	1	60	20	71
2017	EX-01	23	30	21	19	5	2	55	24	43
2017	EX-02	27	33	27	7	7	0	60	13	15

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	52	29	10	5	4	81	9	77
2019	EX-01	52	24	11	9	4	76	13	46
2019	EX-02	56	38	6	0	0	94	0	16

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	36	24	24	13	4	59	17	76
2019	EX-01	31	24	22	18	4	56	22	45
2019	EX-02	38	19	31	6	6	56	13	16
2018	EX	22	32	27	12	7	53	19	73
2018	EX-01	16	29	36	11	9	44	20	45
2018	EX-02	20	33	20	20	7	53	27	15
2017	EX	24	30	24	14	8	53	23	71
2017	EX-01	18	37	21	14	9	56	23	43
2017	EX-02	33	13	20	27	7	47	33	15

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	65	18	12	1	1	3	85	3	77
2019	EX-01	65	20	11	2	0	2	87	2	46
2019	EX-02	63	13	13	0	6	6	80	7	16
2018	EX	57	28	9	3	1	1	86	4	74
2018	EX-01	60	27	4	4	2	2	89	7	45
2018	EX-02	53	33	13	0	0	0	87	0	15
2017	EX	68	24	7	1	0	0	92	1	71
2017	EX-01	74	19	5	2	0	0	93	2	43
2017	EX-02	53	27	20	0	0	0	80	0	15

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	81	6	5	0	1	6	93	1	77
2019	EX-01	76	9	7	0	0	9	93	0	46
2019	EX-02	81	6	0	0	6	6	93	7	16
2018	EX	74	15	4	1	0	5	94	1	74
2018	EX-01	76	16	4	2	0	2	93	2	45
2018	EX-02	73	20	0	0	0	7	100	0	15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	74	16	3	3	5	0	89	8	76
2019	EX-01	71	16	4	0	9	0	87	9	45
2019	EX-02	75	19	0	6	0	0	94	6	16
2018	EX	78	12	3	4	1	1	92	5	74
2018	EX-01	76	16	2	2	2	2	93	5	45
2018	EX-02	73	13	0	13	0	0	87	13	15
2017	EX	83	14	0	1	1	0	97	3	71
2017	EX-01	79	16	0	2	2	0	95	5	43
2017	EX-02	87	13	0	0	0	0	100	0	15

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	66	24	9	0	0	1	91	0	76
2019	EX-01	53	31	13	0	0	2	86	0	45
2019	EX-02	94	6	0	0	0	0	100	0	16
2018	EX	55	28	11	3	1	1	85	4	74
2018	EX-01	52	27	11	5	2	2	81	7	44
2018	EX-02	56	25	19	0	0	0	81	0	16
2017	EX	62	29	6	1	1	0	92	3	71
2017	EX-01	61	28	9	0	2	0	88	2	43
2017	EX-02	60	33	0	7	0	0	93	7	15

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	68	16	11	3	3	84	5	75
2019	EX-01	61	20	9	5	5	82	9	44
2019	EX-02	81	13	6	0	0	94	0	16
2018	EX	64	23	4	4	5	86	9	74
2018	EX-01	62	22	4	4	7	84	11	45
2018	EX-02	63	25	0	6	6	88	13	16
2017	EX	72	17	7	1	3	89	4	71
2017	EX-01	72	12	9	2	5	84	7	43
2017	EX-02	73	27	0	0	0	100	0	15

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	42	36	14	4	4	78	8	76
2019	EX-01	40	29	20	4	7	69	11	45
2019	EX-02	44	50	0	6	0	94	6	16
2018	EX	42	38	13	6	3	79	8	72
2018	EX-01	33	44	12	7	5	77	12	43
2018	EX-02	53	20	20	7	0	73	7	15
2017	EX	44	53	1	1	0	97	1	71
2017	EX-01	47	53	0	0	0	100	0	43
2017	EX-02	33	60	0	7	0	93	7	15

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	72	18	5	0	1	3	93	1	76
2019	EX-01	67	22	4	0	2	4	93	2	45
2019	EX-02	88	13	0	0	0	0	100	0	16
2018	EX	62	30	7	1	0	0	92	1	74
2018	EX-01	58	38	2	2	0	0	96	2	45
2018	EX-02	80	0	20	0	0	0	80	0	15
2017	EX	66	22	8	0	1	1	90	1	71
2017	EX-01	61	28	7	0	2	2	90	2	43
2017	EX-02	87	13	0	0	0	0	100	0	15

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	88	5	0	3	1	3	96	4	76
2019	EX-01	89	2	0	2	2	4	95	5	45
2019	EX-02	88	13	0	0	0	0	100	0	16
2018	EX	84	8	4	1	3	0	92	4	75
2018	EX-01	82	7	4	2	4	0	89	7	45
2018	EX-02	88	13	0	0	0	0	100	0	16
2017	EX	92	7	1	0	0	0	99	0	71
2017	EX-01	91	7	2	0	0	0	98	0	43
2017	EX-02	87	13	0	0	0	0	100	0	15

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	22	5	0	1	0	93	1	76
2019	EX-01	67	29	2	0	2	0	96	2	45
2019	EX-02	75	13	13	0	0	0	88	0	16
2018	EX	65	19	12	3	1	0	84	4	74
2018	EX-01	62	20	13	2	2	0	82	4	45
2018	EX-02	69	19	13	0	0	0	88	0	16
2017	EX	70	13	14	1	0	1	84	1	70
2017	EX-01	67	16	14	2	0	0	84	2	43
2017	EX-02	86	0	14	0	0	0	86	0	14

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	9	29	43	17	3	38	19	77
2019	EX-01	11	24	39	22	4	35	26	46
2019	EX-02	6	31	44	19	0	38	19	16
2018	EX	4	28	35	24	8	32	32	74
2018	EX-01	2	29	31	27	11	31	38	45
2018	EX-02	7	20	40	33	0	27	33	15
2017	EX	1	23	42	19	16	24	34	70
2017	EX-01	0	28	37	16	19	28	35	43
2017	EX-02	0	21	43	29	7	21	36	14

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	8	28	39	18	7	25	36	76
2019	EX-01	13	38	27	16	7	22	51	45
2019	EX-02	0	19	50	25	6	31	19	16
2018	EX	15	25	29	21	11	32	40	73
2018	EX-01	18	27	29	18	9	27	44	45
2018	EX-02	13	33	27	13	13	27	47	15
2017	EX	13	28	35	18	6	24	41	71
2017	EX-01	16	23	35	23	2	25	40	43
2017	EX-02	7	40	40	7	7	13	47	15

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	67	27	1	3	3	0	93	5	75
2019	EX-01	62	33	0	2	2	0	96	4	45
2019	EX-02	81	6	0	6	6	0	88	13	16
2018	EX	65	29	3	0	1	1	96	1	72
2018	EX-01	64	34	0	0	2	0	98	2	44
2018	EX-02	50	36	14	0	0	0	86	0	14
2017	EX	65	32	3	0	0	0	97	0	71
2017	EX-01	63	33	5	0	0	0	95	0	43
2017	EX-02	53	47	0	0	0	0	100	0	15

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	44	35	10	8	3	79	10	77
2019	EX-01	39	30	17	9	4	70	13	46
2019	EX-02	56	31	0	13	0	88	13	16
2018	EX	43	45	7	4	1	88	5	74
2018	EX-01	40	44	7	7	2	84	9	45
2018	EX-02	33	53	13	0	0	87	0	15
2017	EX	36	40	14	4	6	76	10	70
2017	EX-01	37	40	12	2	9	77	12	43
2017	EX-02	33	40	20	7	0	73	7	15

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	4	96	76
2019	EX-01	2	98	45
2019	EX-02	13	88	16
2017	EX	9	91	70
2017	EX-01	12	88	43
2014	EX	6	94	84
2014	EX-03	0	100	12

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	26	42	18	6	4	4	0	27	73	77
2019	EX-01	24	46	13	7	4	7	0	26	74	46
2019	EX-02	19	31	31	13	6	0	0	19	81	16
2018	EX	35	32	20	5	1	5	1	37	63	75
2018	EX-01	31	36	18	7	2	4	2	33	67	45
2018	EX-02	31	25	31	0	0	13	0	36	64	16
2017	EX	41	28	23	7	0	1	0	42	58	71
2017	EX-01	37	30	26	5	0	2	0	38	62	43
2017	EX-02	40	27	27	7	0	0	0	40	60	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	65	35	54
2019	EX-01	59	41	32
2019	EX-02	62	38	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	33	67	54
2019	EX-01	41	59	32
2019	EX-02	23	77	13
2018	EX	27	73	44
2018	EX-01	29	71	28

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	31	31	13	19	0	0	6	67	20	54
2019	EX-01	28	34	9	19	0	0	9	69	21	32
2019	EX-02	31	31	15	23	0	0	0	62	23	13
2018	EX	30	37	16	5	2	0	9	74	8	43
2018	EX-01	29	29	18	7	4	0	14	67	13	28
2017	EX	32	34	2	10	0	2	20	84	13	41
2017	EX-01	23	42	4	8	0	0	23	85	10	26

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	7	13	17	24	28	2	9	23	58	54
2019	EX-01	9	9	16	25	28	0	13	21	61	32
2019	EX-02	0	23	8	31	31	0	8	25	67	13
2018	EX	2	9	12	26	35	7	9	14	72	43
2018	EX-01	4	4	11	21	39	7	14	9	77	28
2017	EX	5	7	7	12	39	5	24	17	72	41
2017	EX-01	4	4	4	19	46	4	19	10	85	26

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	53	12	18	4	6	6	69	11	77
2019	EX-01	52	9	20	4	7	9	67	12	46
2019	EX-02	44	13	25	6	13	0	56	19	16
2018	EX	38	25	25	5	3	4	66	9	73
2018	EX-01	38	29	18	9	2	4	70	12	45
2018	EX-02	40	7	40	0	7	7	50	7	15

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Heritage by Question 94. Please indicate your occupational group and level. Occupational group and level - EX

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment