2019 Public Service Employee Survey Results for Canadian Heritage by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 52 42 0 6 0 0 0 94 6 33
2019 CR-04 43 48 0 10 0 0 0 90 10 21
2019 CR-05 67 33 0 0 0 0 0 100 0 12
2017 CR 42 49 0 6 3 0 0 91 9 35
2017 CR-04 34 51 0 10 5 0 0 85 15 20
2014 CR 41 49 2 8 0 0 2 91 8 67
2014 CR-04 34 54 2 9 0 0 0 89 9 44
2014 CR-05 61 34 0 5 0 0 0 95 5 20
2011 CR 53 33 8 3 1 0 1 87 5 86
2011 CR-04 57 28 10 3 2 0 0 85 5 60
2008 CR 51 42 1 3 2 0 0 93 5 92
2008 CR-04 49 43 2 3 3 0 0 92 7 61
2008 CR-05 52 45 0 3 0 0 0 97 3 29

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 79 21 0 0 0 0 0 100 0 33
2019 CR-04 86 14 0 0 0 0 0 100 0 21
2019 CR-05 67 33 0 0 0 0 0 100 0 12
2017 CR 48 43 9 0 0 0 0 91 0 35
2017 CR-04 59 36 5 0 0 0 0 95 0 20
2014 CR 53 31 4 11 0 0 2 85 11 67
2014 CR-04 60 27 2 11 0 0 0 86 11 44
2014 CR-05 45 40 9 5 0 0 0 86 5 20
2011 CR 61 22 5 11 1 0 0 84 12 85
2011 CR-04 61 22 5 10 2 0 0 83 12 59
2008 CR 59 25 10 3 1 0 2 86 4 92
2008 CR-04 59 23 11 2 2 0 3 85 3 61
2008 CR-05 59 28 7 7 0 0 0 86 7 29

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 59 28 9 3 0 0 0 88 3 32
2019 CR-04 60 30 5 5 0 0 0 90 5 20
2019 CR-05 58 25 17 0 0 0 0 83 0 12
2017 CR 48 35 8 9 0 0 0 83 9 35
2017 CR-04 44 36 5 15 0 0 0 80 15 20
2014 CR 42 38 11 8 0 0 2 82 8 67
2014 CR-04 46 40 7 7 0 0 0 86 7 44
2014 CR-05 40 34 15 10 0 0 0 75 10 20
2011 CR 40 36 10 9 5 0 0 76 14 86
2011 CR-04 42 35 10 8 5 0 0 77 13 60

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 27 55 9 6 0 0 3 84 6 33
2019 CR-04 29 52 10 5 0 0 5 85 5 21
2019 CR-05 25 58 8 8 0 0 0 83 8 12
2018 CR 38 50 6 3 3 0 0 88 6 32
2018 CR-04 39 50 0 6 6 0 0 89 11 18
2018 CR-05 31 54 15 0 0 0 0 85 0 13
2017 CR 27 40 15 15 3 0 0 68 18 35
2017 CR-04 29 31 15 25 0 0 0 59 25 20
2014 CR 36 33 18 10 2 0 2 70 12 67
2014 CR-04 34 34 21 9 2 0 0 68 11 44
2014 CR-05 45 29 15 10 0 0 0 75 10 20
2011 CR 20 41 19 12 3 0 6 64 16 86
2011 CR-04 22 40 15 12 3 0 8 67 16 60
2008 CR 34 38 14 11 3 0 0 72 14 92
2008 CR-04 33 34 13 15 5 0 0 67 20 61
2008 CR-05 34 48 14 3 0 0 0 83 3 29

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 52 6 3 0 0 0 91 3 33
2019 CR-04 33 62 0 5 0 0 0 95 5 21
2019 CR-05 50 33 17 0 0 0 0 83 0 12
2017 CR 40 40 12 5 3 0 0 80 8 34
2017 CR-04 49 20 20 5 5 0 0 69 10 20
2014 CR 44 40 11 3 0 2 2 86 3 67
2014 CR-04 46 39 9 4 0 2 0 86 4 44
2014 CR-05 45 39 15 0 0 0 0 85 0 20

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 61 30 3 0 3 0 3 94 3 33
2019 CR-04 57 33 5 0 5 0 0 90 5 21
2019 CR-05 67 25 0 0 0 0 8 100 0 12
2018 CR 44 38 6 3 3 3 3 87 7 32
2018 CR-04 39 44 6 0 6 0 6 88 6 18
2018 CR-05 54 23 8 8 0 8 0 83 8 13
2017 CR 40 41 9 0 3 0 6 87 3 34
2017 CR-04 34 41 10 0 5 0 10 83 6 20
2014 CR 45 30 15 6 2 0 3 77 7 67
2014 CR-04 48 39 7 4 0 0 2 89 4 44
2014 CR-05 44 10 35 10 0 0 0 55 10 20
2011 CR 40 38 14 2 3 1 1 80 6 86
2011 CR-04 48 35 8 2 3 2 2 86 5 60

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 36 39 12 6 6 0 0 76 12 33
2019 CR-04 33 38 14 5 10 0 0 71 14 21
2019 CR-05 42 42 8 8 0 0 0 83 8 12
2018 CR 22 44 19 13 3 0 0 66 16 32
2018 CR-04 17 39 28 17 0 0 0 56 17 18
2018 CR-05 23 54 8 8 8 0 0 77 15 13
2017 CR 20 57 6 9 9 0 0 76 18 35
2017 CR-04 25 44 0 15 15 0 0 69 31 20
2014 CR 30 43 15 9 2 0 2 75 10 67
2014 CR-04 32 44 16 6 2 0 0 76 9 44
2014 CR-05 30 39 15 15 0 0 0 70 15 20
2011 CR 24 47 15 1 13 0 0 71 14 86
2011 CR-04 22 45 17 2 15 0 0 67 17 60
2008 CR 23 47 16 9 5 0 0 70 14 92
2008 CR-04 16 48 21 8 7 0 0 64 15 61
2008 CR-05 34 45 7 10 3 0 0 79 14 29

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 33 48 12 6 0 0 0 82 6 33
2019 CR-04 29 52 10 10 0 0 0 81 10 21
2019 CR-05 42 42 17 0 0 0 0 83 0 12
2018 CR 23 48 23 6 0 0 0 71 6 31
2018 CR-04 24 47 24 6 0 0 0 71 6 17
2018 CR-05 15 54 23 8 0 0 0 69 8 13
2017 CR 23 43 22 12 0 0 0 66 12 35
2017 CR-04 25 39 15 20 0 0 0 64 20 20
2014 CR 38 31 13 16 0 0 2 70 16 67
2014 CR-04 44 28 13 16 0 0 0 71 16 44
2014 CR-05 30 39 15 15 0 0 0 70 15 20
2011 CR 24 41 22 7 6 0 0 65 13 85
2011 CR-04 27 42 19 5 7 0 0 69 12 59

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 44 44 9 3 0 0 0 88 3 32
2019 CR-04 43 48 10 0 0 0 0 90 0 21
2019 CR-05 45 36 9 9 0 0 0 82 9 11
2018 CR 28 41 22 9 0 0 0 69 9 32
2018 CR-04 28 39 17 17 0 0 0 67 17 18
2018 CR-05 31 46 23 0 0 0 0 77 0 13
2017 CR 32 54 12 0 3 0 0 85 3 35
2017 CR-04 36 49 10 0 5 0 0 85 5 20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 45 42 3 9 0 0 0 88 9 33
2019 CR-04 43 48 0 10 0 0 0 90 10 21
2019 CR-05 50 33 8 8 0 0 0 83 8 12
2018 CR 34 50 13 3 0 0 0 84 3 32
2018 CR-04 33 56 11 0 0 0 0 89 0 18
2018 CR-05 38 46 8 8 0 0 0 85 8 13
2017 CR 24 58 12 3 3 0 0 82 6 35
2017 CR-04 25 54 10 5 5 0 0 80 10 20
2014 CR 30 50 14 2 2 2 2 83 3 67
2014 CR-04 37 43 16 2 0 2 0 81 2 44
2014 CR-05 20 70 10 0 0 0 0 90 0 20
2011 CR 37 37 16 5 2 0 2 76 7 86
2011 CR-04 37 35 17 7 2 0 3 74 9 60
2008 CR 37 47 11 3 1 0 0 85 4 91
2008 CR-04 33 48 15 3 2 0 0 80 5 61
2008 CR-05 50 43 4 4 0 0 0 93 4 28

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 23 52 13 10 3 0 0 74 13 31
2019 CR-04 25 50 10 10 5 0 0 75 15 20
2019 CR-05 18 55 18 9 0 0 0 73 9 11
2018 CR 25 41 22 9 0 3 0 68 10 32
2018 CR-04 28 44 11 17 0 0 0 72 17 18
2018 CR-05 23 38 31 0 0 8 0 67 0 13
2017 CR 17 51 21 6 6 0 0 68 12 35
2017 CR-04 25 39 15 10 10 0 0 64 20 20

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 36 39 12 9 0 3 0 78 9 33
2019 CR-04 29 38 14 14 0 5 0 70 15 21
2019 CR-05 50 42 8 0 0 0 0 92 0 12
2018 CR 34 41 16 6 3 0 0 75 9 32
2018 CR-04 28 39 22 11 0 0 0 67 11 18
2018 CR-05 38 46 8 0 8 0 0 85 8 13
2017 CR 40 36 15 6 3 0 0 76 9 35
2017 CR-04 36 34 15 10 5 0 0 69 15 20
2014 CR 51 36 11 0 2 0 2 88 2 67
2014 CR-04 55 36 7 0 2 0 0 91 2 44
2014 CR-05 45 39 15 0 0 0 0 85 0 20
2011 CR 50 36 10 2 1 0 0 86 3 86
2011 CR-04 47 35 13 3 2 0 0 82 5 60

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 30 33 18 12 0 3 3 68 13 33
2019 CR-04 29 38 19 10 0 5 0 70 10 21
2019 CR-05 33 25 17 17 0 0 8 64 18 12
2018 CR 16 38 31 13 0 0 3 55 13 32
2018 CR-04 22 39 22 17 0 0 0 61 17 18
2018 CR-05 8 31 46 8 0 0 8 42 8 13
2017 CR 18 57 17 6 3 0 0 75 9 35
2017 CR-04 20 46 24 5 5 0 0 66 10 20
2014 CR 21 30 36 9 2 0 3 53 10 67
2014 CR-04 23 32 32 9 2 0 2 56 11 44
2014 CR-05 20 30 44 5 0 0 0 50 5 20
2011 CR 23 45 13 9 8 0 1 69 18 86
2011 CR-04 25 45 12 8 8 0 2 71 17 60

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 36 36 15 9 3 0 0 73 12 33
2019 CR-04 38 38 14 5 5 0 0 76 10 21
2019 CR-05 33 33 17 17 0 0 0 67 17 12
2018 CR 25 38 28 9 0 0 0 63 9 32
2018 CR-04 28 33 22 17 0 0 0 61 17 18
2018 CR-05 15 46 38 0 0 0 0 62 0 13
2017 CR 26 51 21 0 3 0 0 76 3 35
2017 CR-04 31 44 20 0 5 0 0 75 5 20
2014 CR 32 40 17 7 0 2 3 75 8 67
2014 CR-04 32 34 21 9 0 2 2 69 9 44
2014 CR-05 35 55 10 0 0 0 0 90 0 20

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 31 53 13 3 0 0 0 84 3 32
2019 CR-04 30 60 5 5 0 0 0 90 5 20
2019 CR-05 33 42 25 0 0 0 0 75 0 12
2018 CR 31 44 16 3 3 3 0 77 6 32
2018 CR-04 28 50 11 6 6 0 0 78 11 18
2018 CR-05 31 38 23 0 0 8 0 75 0 13
2017 CR 29 60 9 0 3 0 0 88 3 35
2017 CR-04 36 49 10 0 5 0 0 85 5 20
2014 CR 30 46 14 7 0 2 2 79 7 67
2014 CR-04 34 45 7 11 0 2 0 82 11 44
2014 CR-05 25 50 25 0 0 0 0 75 0 20
2011 CR 34 45 14 6 1 0 0 79 7 86
2011 CR-04 42 38 13 5 2 0 0 80 7 60

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 45 3 9 3 0 0 85 12 33
2019 CR-04 33 48 5 10 5 0 0 81 14 21
2019 CR-05 50 42 0 8 0 0 0 92 8 12
2018 CR 26 58 6 6 3 0 0 84 10 31
2018 CR-04 18 59 12 12 0 0 0 76 12 17
2018 CR-05 31 62 0 0 8 0 0 92 8 13
2017 CR 43 34 19 0 3 0 0 78 3 35
2017 CR-04 51 24 20 0 5 0 0 75 5 20
2014 CR 38 45 11 4 2 0 2 84 6 67
2014 CR-04 39 45 11 2 2 0 0 84 4 44
2014 CR-05 40 39 10 10 0 0 0 80 10 20
2011 CR 33 44 9 6 8 0 0 77 14 86
2011 CR-04 27 47 10 7 10 0 0 73 17 60
2008 CR 25 53 9 9 4 0 0 78 13 92
2008 CR-04 20 56 10 8 7 0 0 75 15 61
2008 CR-05 34 48 7 10 0 0 0 83 10 29

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 58 30 12 0 0 0 0 88 0 33
2019 CR-04 48 43 10 0 0 0 0 90 0 21
2019 CR-05 75 8 17 0 0 0 0 83 0 12
2018 CR 59 25 16 0 0 0 0 84 0 32
2018 CR-04 67 17 17 0 0 0 0 83 0 18
2018 CR-05 54 31 15 0 0 0 0 85 0 13
2017 CR 46 43 11 0 0 0 0 89 0 35
2017 CR-04 49 46 5 0 0 0 0 95 0 20
2014 CR 57 35 4 3 0 0 2 93 3 67
2014 CR-04 57 34 6 2 0 0 0 92 2 44
2014 CR-05 65 30 0 5 0 0 0 95 5 20
2011 CR 43 36 12 3 3 0 2 81 7 86
2011 CR-04 45 33 13 5 2 0 2 80 7 60
2008 CR 39 39 15 3 3 0 0 78 7 92
2008 CR-04 39 36 16 3 5 0 0 75 8 61
2008 CR-05 41 41 14 3 0 0 0 83 3 29

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 6 21 24 24 18 3 3 45 29 33
2019 CR-04 10 24 24 14 24 5 0 40 35 21
2019 CR-05 0 17 25 42 8 0 8 55 18 12
2018 CR 3 31 31 25 9 0 0 34 34 32
2018 CR-04 6 28 39 17 11 0 0 28 33 18
2018 CR-05 0 31 23 38 8 0 0 46 31 13
2017 CR 6 8 46 33 3 0 3 38 15 34
2017 CR-04 5 0 52 38 0 0 5 40 6 19
2014 CR 4 16 42 21 11 0 6 34 22 67
2014 CR-04 4 18 44 18 9 0 7 30 24 44
2014 CR-05 5 10 39 30 15 0 0 45 15 20
2011 CR 7 30 31 15 5 0 12 22 42 86
2011 CR-04 5 33 27 17 5 0 13 25 44 60
2008 CR 9 27 37 18 5 1 2 25 37 92
2008 CR-04 10 25 34 18 8 2 3 28 36 61
2008 CR-05 7 28 45 21 0 0 0 21 34 29

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 3 9 21 30 24 6 6 62 14 33
2019 CR-04 5 10 24 24 29 10 0 58 16 21
2019 CR-05 0 8 17 42 17 0 17 70 10 12
2018 CR 3 13 29 32 19 3 0 53 17 31
2018 CR-04 6 18 29 29 18 0 0 47 24 17
2018 CR-05 0 8 23 38 23 8 0 67 8 13
2017 CR 3 5 24 32 24 8 3 64 9 34
2017 CR-04 5 5 21 36 32 0 0 68 11 19
2014 CR 4 10 24 33 14 6 9 55 17 67
2014 CR-04 6 13 18 34 16 5 7 57 22 44
2014 CR-05 0 5 39 30 10 10 5 48 6 20
2011 CR 13 23 30 10 10 3 9 24 41 86
2011 CR-04 13 18 28 12 13 5 10 29 37 60
2008 CR 8 14 32 17 20 4 5 41 24 92
2008 CR-04 10 10 30 18 23 3 7 45 22 61
2008 CR-05 3 24 34 17 14 3 3 33 30 29

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 18 24 24 9 15 0 9 27 47 33
2019 CR-04 24 19 29 5 19 0 5 25 45 21
2019 CR-05 8 33 17 17 8 0 17 30 50 12
2018 CR 22 25 16 13 9 6 9 26 56 32
2018 CR-04 33 17 17 22 0 11 0 25 56 18
2018 CR-05 0 38 15 0 23 0 23 30 50 13
2017 CR 11 11 25 29 9 6 9 45 25 35
2017 CR-04 10 13 25 15 10 10 15 34 32 20
2014 CR 9 19 28 23 12 3 6 38 31 67
2014 CR-04 9 23 28 18 14 2 7 35 34 44
2014 CR-05 5 15 29 35 10 5 0 48 21 20
2011 CR 12 29 33 7 6 0 14 15 47 86
2011 CR-04 12 30 30 10 5 0 13 17 48 60
2008 CR 15 27 33 11 5 4 3 18 46 91
2008 CR-04 15 25 35 13 5 2 5 20 43 60
2008 CR-05 17 31 31 7 7 7 0 15 52 29

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 9 9 18 24 30 3 6 60 20 33
2019 CR-04 14 10 24 24 24 5 0 50 25 21
2019 CR-05 0 8 8 25 42 0 17 80 10 12
2018 CR 6 16 16 34 13 3 13 56 26 32
2018 CR-04 11 22 11 33 11 0 11 50 38 18
2018 CR-05 0 8 15 38 15 8 15 70 10 13
2017 CR 3 5 33 25 19 3 12 51 10 33
2017 CR-04 5 9 32 27 16 0 11 48 16 19
2014 CR 1 10 31 29 17 2 11 51 13 67
2014 CR-04 2 13 30 25 21 0 9 51 17 44
2014 CR-05 0 5 34 40 10 5 5 56 6 20
2011 CR 6 17 31 17 15 1 12 37 27 86
2011 CR-04 5 18 27 20 15 2 13 41 27 60
2008 CR 3 22 38 13 16 3 4 32 27 92
2008 CR-04 3 21 41 13 16 0 5 31 26 61
2008 CR-05 3 21 34 14 17 7 3 35 27 29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 6 12 21 18 27 6 9 54 21 33
2019 CR-04 5 10 29 14 29 10 5 50 17 21
2019 CR-05 8 17 8 25 25 0 17 60 30 12
2018 CR 13 16 25 22 19 3 3 43 30 32
2018 CR-04 11 22 22 17 22 6 0 41 35 18
2018 CR-05 15 8 23 31 15 0 8 50 25 13
2017 CR 6 24 30 16 16 3 5 34 33 33
2017 CR-04 5 19 38 16 16 0 5 34 26 19
2014 CR 7 13 38 15 17 2 8 35 23 66
2014 CR-04 6 16 37 11 21 2 7 35 24 44
2014 CR-05 11 11 42 21 11 0 5 33 22 19
2011 CR 12 23 33 14 7 0 12 24 39 86
2011 CR-04 12 22 30 15 8 0 13 27 38 60
2008 CR 7 13 38 27 11 0 4 40 21 90
2008 CR-04 8 12 40 23 13 0 3 38 21 60
2008 CR-05 4 18 32 32 7 0 7 42 23 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 3 24 24 18 21 3 6 43 30 33
2019 CR-04 5 19 29 14 24 5 5 42 26 21
2019 CR-05 0 33 17 25 17 0 8 45 36 12
2018 CR 10 13 35 19 13 6 3 36 25 31
2018 CR-04 12 24 35 12 12 6 0 25 38 17
2018 CR-05 8 0 38 23 15 8 8 45 9 13
2017 CR 6 13 21 24 21 8 6 53 22 34
2017 CR-04 11 9 27 21 27 5 0 51 20 19
2014 CR 4 19 32 19 12 3 11 36 27 67
2014 CR-04 4 18 34 18 14 2 9 36 25 44
2014 CR-05 0 25 25 24 10 5 10 41 30 20
2011 CR 15 35 17 13 5 3 12 21 59 86
2011 CR-04 17 30 17 15 5 5 12 24 56 60
2008 CR 14 24 34 12 8 7 2 21 42 92
2008 CR-04 13 26 30 11 10 7 3 24 44 61
2008 CR-05 17 21 41 14 3 3 0 18 39 29

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 9 15 21 21 24 0 9 50 27 33
2019 CR-04 14 14 29 14 24 0 5 40 30 21
2019 CR-05 0 17 8 33 25 0 17 70 20 12
2018 CR 9 28 28 13 13 6 3 28 41 32
2018 CR-04 17 28 33 17 0 6 0 18 47 18
2018 CR-05 0 31 15 8 31 8 8 45 36 13
2017 CR 9 3 48 21 6 6 6 31 14 34
2017 CR-04 16 5 46 16 5 5 5 24 24 19
2014 CR 10 15 30 24 9 5 8 38 28 67
2014 CR-04 9 16 28 25 11 7 5 41 27 44
2014 CR-05 10 15 39 20 5 0 10 28 28 20

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 6 15 33 18 18 0 9 40 23 33
2019 CR-04 10 24 43 5 14 0 5 20 35 21
2019 CR-05 0 0 17 42 25 0 17 80 0 12
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 73 18 6 0 0 0 3 94 0 33
2019 CR-04 76 14 5 0 0 0 5 95 0 21
2019 CR-05 67 25 8 0 0 0 0 92 0 12
2017 CR 51 43 3 0 3 0 0 94 3 35
2017 CR-04 64 31 5 0 0 0 0 95 0 20
2014 CR 73 20 3 3 0 0 2 94 3 66
2014 CR-04 71 23 2 4 0 0 0 94 4 44
2014 CR-05 84 11 5 0 0 0 0 95 0 19
2011 CR 69 19 5 3 2 0 2 89 6 86
2011 CR-04 72 15 5 2 3 0 3 90 5 60
2008 CR 76 19 3 1 0 0 1 96 1 91
2008 CR-04 70 21 5 2 0 0 2 93 2 61
2008 CR-05 86 14 0 0 0 0 0 100 0 28

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 33 12 3 0 6 6 83 3 33
2019 CR-04 33 33 14 5 0 10 5 78 6 21
2019 CR-05 50 33 8 0 0 0 8 91 0 12
2018 CR 19 50 9 0 0 13 9 88 0 32
2018 CR-04 17 56 6 0 0 17 6 93 0 18
2018 CR-05 15 46 15 0 0 8 15 80 0 13
2017 CR 32 42 12 9 3 3 0 76 12 35
2017 CR-04 41 39 10 5 5 0 0 80 10 20
2014 CR 38 34 13 6 1 5 3 78 8 67
2014 CR-04 41 36 9 7 2 5 0 81 9 44
2014 CR-05 35 30 19 5 0 5 5 73 6 20

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 50 41 6 3 0 0 0 91 3 32
2019 CR-04 43 48 5 5 0 0 0 90 5 21
2019 CR-05 64 27 9 0 0 0 0 91 0 11
2018 CR 44 47 3 6 0 0 0 91 6 32
2018 CR-04 39 56 0 6 0 0 0 94 6 18
2018 CR-05 46 38 8 8 0 0 0 85 8 13
2017 CR 49 27 18 6 0 0 0 76 6 35
2017 CR-04 56 13 20 10 0 0 0 69 10 20
2014 CR 55 24 9 4 3 3 2 83 8 66
2014 CR-04 52 28 9 4 2 5 0 83 7 43
2014 CR-05 71 9 10 5 5 0 0 80 10 20

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 67 21 6 6 0 0 0 88 6 33
2019 CR-04 57 29 5 10 0 0 0 86 10 21
2019 CR-05 83 8 8 0 0 0 0 92 0 12
2018 CR 59 38 3 0 0 0 0 97 0 32
2018 CR-04 56 39 6 0 0 0 0 94 0 18
2018 CR-05 62 38 0 0 0 0 0 100 0 13
2017 CR 69 19 6 6 0 0 0 88 6 35
2017 CR-04 61 24 5 10 0 0 0 85 10 20
2014 CR 53 33 10 3 0 0 2 87 3 67
2014 CR-04 55 32 11 2 0 0 0 87 2 44
2014 CR-05 50 35 10 4 0 0 0 86 4 20

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 55 21 18 3 0 0 3 78 3 33
2019 CR-04 52 19 24 5 0 0 0 71 5 21
2019 CR-05 58 25 8 0 0 0 8 91 0 12
2018 CR 34 53 13 0 0 0 0 88 0 32
2018 CR-04 39 44 17 0 0 0 0 83 0 18
2018 CR-05 23 69 8 0 0 0 0 92 0 13
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 45 30 21 0 0 0 3 78 0 33
2019 CR-04 52 33 14 0 0 0 0 86 0 21
2019 CR-05 33 25 33 0 0 0 8 64 0 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 48 39 9 3 0 0 0 88 3 33
2019 CR-04 57 33 10 0 0 0 0 90 0 21
2019 CR-05 33 50 8 8 0 0 0 83 8 12
2018 CR 41 28 22 6 0 3 0 71 6 32
2018 CR-04 44 28 17 11 0 0 0 72 11 18
2018 CR-05 31 31 31 0 0 8 0 67 0 13
2017 CR 35 52 11 0 3 0 0 86 3 35
2017 CR-04 51 39 5 0 5 0 0 90 5 20
2014 CR 38 38 15 7 0 0 2 77 7 66
2014 CR-04 39 39 16 6 0 0 0 78 6 44
2014 CR-05 43 36 11 11 0 0 0 79 11 19
2011 CR 33 38 19 2 7 0 0 71 10 84
2011 CR-04 38 36 16 2 9 0 0 74 10 58
2008 CR 42 33 12 3 7 0 3 78 10 92
2008 CR-04 39 39 7 3 8 0 3 81 12 61
2008 CR-05 48 17 24 3 3 0 3 68 7 29

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 61 24 9 3 0 0 3 88 3 33
2019 CR-04 71 24 0 5 0 0 0 95 5 21
2019 CR-05 42 25 25 0 0 0 8 73 0 12
2018 CR 41 44 6 3 0 6 0 90 3 32
2018 CR-04 44 50 0 6 0 0 0 94 6 18
2018 CR-05 38 38 15 0 0 8 0 83 0 13
2017 CR 40 48 9 0 3 0 0 88 3 35
2017 CR-04 46 39 10 0 5 0 0 85 5 20
2014 CR 45 37 12 1 0 3 2 86 1 67
2014 CR-04 48 41 7 2 0 2 0 91 2 44
2014 CR-05 45 29 20 0 0 5 0 79 0 20
2011 CR 36 31 17 9 3 2 0 69 13 86
2011 CR-04 42 33 8 10 3 3 0 78 14 60
2008 CR 46 33 9 5 4 2 1 81 10 92
2008 CR-04 48 30 7 7 7 2 2 80 14 61
2008 CR-05 41 38 14 3 0 3 0 82 4 29

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 58 27 9 3 3 0 0 85 6 33
2019 CR-04 67 14 10 5 5 0 0 81 10 21
2019 CR-05 42 50 8 0 0 0 0 92 0 12
2018 CR 35 48 10 0 0 3 3 90 0 31
2018 CR-04 41 53 6 0 0 0 0 94 0 17
2018 CR-05 31 46 15 0 0 0 8 83 0 13
2017 CR 40 48 12 0 0 0 0 88 0 35
2017 CR-04 46 49 5 0 0 0 0 95 0 20
2014 CR 45 33 16 4 0 0 2 80 4 67
2014 CR-04 51 32 11 6 0 0 0 83 6 44
2014 CR-05 40 35 24 0 0 0 0 76 0 20
2011 CR 30 36 20 9 5 0 0 66 14 86
2011 CR-04 35 32 18 10 5 0 0 67 15 60
2008 CR 45 33 13 3 5 0 1 78 9 92
2008 CR-04 43 33 11 5 7 0 2 77 12 61
2008 CR-05 48 34 14 0 3 0 0 83 3 29

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 82 15 3 0 0 0 0 97 0 33
2019 CR-04 81 19 0 0 0 0 0 100 0 21
2019 CR-05 83 8 8 0 0 0 0 92 0 12
2017 CR 76 21 0 3 0 0 0 97 3 35
2017 CR-04 87 13 0 0 0 0 0 100 0 20
2014 CR 72 21 3 3 0 0 2 94 3 67
2014 CR-04 76 20 0 4 0 0 0 96 4 44
2014 CR-05 75 20 5 0 0 0 0 95 0 20
2011 CR 77 14 5 1 2 0 1 92 4 86
2011 CR-04 80 10 5 0 3 0 2 92 3 60
2008 CR 84 11 0 1 3 0 1 96 4 92
2008 CR-04 82 11 0 2 3 0 2 95 5 61
2008 CR-05 86 10 0 0 3 0 0 97 3 29

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 61 27 3 3 6 0 0 88 9 33
2019 CR-04 57 29 5 0 10 0 0 86 10 21
2019 CR-05 67 25 0 8 0 0 0 92 8 12
2017 CR 40 36 15 0 6 0 3 79 6 35
2017 CR-04 36 44 5 0 10 0 5 84 11 20
2014 CR 48 16 12 3 3 3 15 78 7 67
2014 CR-04 53 11 13 0 5 5 14 78 6 44
2014 CR-05 45 24 10 5 0 0 15 82 6 20
2011 CR 31 29 14 6 7 6 7 69 15 86
2011 CR-04 32 30 13 5 5 5 10 73 12 60

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 67 24 9 0 0 0 0 91 0 33
2019 CR-04 71 19 10 0 0 0 0 90 0 21
2019 CR-05 58 33 8 0 0 0 0 92 0 12
2018 CR 63 34 3 0 0 0 0 97 0 32
2018 CR-04 56 44 0 0 0 0 0 100 0 18
2018 CR-05 69 23 8 0 0 0 0 92 0 13
2017 CR 58 25 17 0 0 0 0 83 0 35
2017 CR-04 71 13 15 0 0 0 0 85 0 20

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 61 30 6 3 0 0 0 91 3 33
2019 CR-04 62 29 5 5 0 0 0 90 5 21
2019 CR-05 58 33 8 0 0 0 0 92 0 12
2018 CR 53 38 9 0 0 0 0 91 0 32
2018 CR-04 50 44 6 0 0 0 0 94 0 18
2018 CR-05 54 31 15 0 0 0 0 85 0 13
2017 CR 52 33 15 0 0 0 0 85 0 35
2017 CR-04 61 29 10 0 0 0 0 90 0 20
2014 CR 48 32 15 2 0 2 2 83 2 67
2014 CR-04 55 29 13 0 0 2 0 86 0 44
2014 CR-05 40 39 15 5 0 0 0 80 5 20
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 42 36 12 0 0 9 0 87 0 33
2019 CR-04 43 29 14 0 0 14 0 83 0 21
2019 CR-05 42 50 8 0 0 0 0 92 0 12
2018 CR 34 47 0 0 0 16 3 100 0 32
2018 CR-04 44 39 0 0 0 11 6 100 0 18
2018 CR-05 23 62 0 0 0 15 0 100 0 13
2017 CR 29 42 14 3 3 9 0 78 6 35
2017 CR-04 41 39 10 0 5 5 0 84 5 20
2014 CR 39 33 17 3 1 5 2 77 4 67
2014 CR-04 46 28 18 5 2 2 0 75 6 44
2014 CR-05 30 45 19 0 0 5 0 80 0 20
2011 CR 33 26 21 8 2 9 1 65 12 86
2011 CR-04 42 23 15 7 3 8 2 72 11 60

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 42 39 12 3 0 3 0 84 3 33
2019 CR-04 43 33 14 5 0 5 0 80 5 21
2019 CR-05 42 50 8 0 0 0 0 92 0 12
2018 CR 34 41 19 0 0 6 0 80 0 32
2018 CR-04 39 33 22 0 0 6 0 76 0 18
2018 CR-05 31 54 8 0 0 8 0 92 0 13
2017 CR 24 33 26 6 0 12 0 64 7 35
2017 CR-04 36 24 20 10 0 10 0 66 11 20
2014 CR 35 36 18 6 1 3 2 74 8 67
2014 CR-04 39 30 18 9 2 2 0 70 11 44
2014 CR-05 30 50 15 0 0 5 0 84 0 20
2011 CR 22 31 22 9 10 3 1 56 21 86
2011 CR-04 27 35 17 7 10 3 2 65 18 60
2008 CR 25 37 22 7 5 4 0 65 13 92
2008 CR-04 28 38 16 7 7 5 0 69 14 61
2008 CR-05 17 34 34 7 3 3 0 54 11 29

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 39 15 0 0 6 0 84 0 33
2019 CR-04 43 33 14 0 0 10 0 84 0 21
2019 CR-05 33 50 17 0 0 0 0 83 0 12
2018 CR 22 28 31 0 0 13 6 62 0 32
2018 CR-04 39 22 28 0 0 0 11 69 0 18
2018 CR-05 0 38 31 0 0 31 0 56 0 13
2017 CR 21 33 26 6 0 15 0 63 7 35
2017 CR-04 36 24 20 10 0 10 0 66 11 20
2014 CR 24 38 28 3 1 5 2 66 4 67
2014 CR-04 30 34 25 5 2 5 0 67 7 44
2014 CR-05 15 50 29 0 0 5 0 69 0 20
2011 CR 14 27 34 4 5 14 2 49 10 85
2011 CR-04 17 31 27 3 3 15 3 58 8 59
2008 CR 18 38 20 12 4 8 0 61 18 92
2008 CR-04 20 41 16 10 5 8 0 66 16 61
2008 CR-05 14 31 28 17 3 7 0 48 22 29

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 27 21 3 6 3 0 69 9 33
2019 CR-04 38 29 14 5 10 5 0 70 15 21
2019 CR-05 42 25 33 0 0 0 0 67 0 12
2018 CR 28 28 25 9 0 3 6 62 10 32
2018 CR-04 28 28 17 17 0 0 11 63 19 18
2018 CR-05 31 31 31 0 0 8 0 67 0 13
2017 CR 24 36 29 12 0 0 0 60 12 35
2017 CR-04 31 34 20 15 0 0 0 64 15 20
2014 CR 29 37 25 3 3 2 2 68 6 67
2014 CR-04 34 32 23 5 4 2 0 68 9 44
2014 CR-05 20 55 25 0 0 0 0 75 0 20
2011 CR 20 33 20 14 6 7 1 57 22 86
2011 CR-04 23 35 15 13 3 8 2 65 19 60
2008 CR 20 37 25 12 3 3 0 58 16 92
2008 CR-04 21 39 21 11 3 3 0 63 15 61
2008 CR-05 14 34 31 14 3 3 0 50 18 29

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 73 15 9 3 0 0 0 88 3 33
2019 CR-04 62 24 14 0 0 0 0 86 0 21
2019 CR-05 92 0 0 8 0 0 0 92 8 12
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 42 15 3 0 0 0 82 3 33
2019 CR-04 43 33 19 5 0 0 0 76 5 21
2019 CR-05 33 58 8 0 0 0 0 92 0 12
2018 CR 44 38 9 9 0 0 0 81 9 32
2018 CR-04 39 44 0 17 0 0 0 83 17 18
2018 CR-05 54 31 15 0 0 0 0 85 0 13
2017 CR 35 54 5 6 0 0 0 89 6 35
2017 CR-04 46 39 5 10 0 0 0 85 10 20
2014 CR 42 36 13 5 0 3 2 81 5 67
2014 CR-04 46 34 11 7 0 2 0 82 7 44
2014 CR-05 40 39 20 0 0 0 0 80 0 20
2011 CR 35 38 19 5 0 2 1 76 5 86
2011 CR-04 35 37 18 5 0 3 2 75 5 60

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 24 45 18 9 0 3 0 72 9 33
2019 CR-04 24 38 19 14 0 5 0 65 15 21
2019 CR-05 25 58 17 0 0 0 0 83 0 12

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 36 39 12 3 3 0 6 81 6 33
2019 CR-04 38 38 10 5 5 0 5 80 10 21
2019 CR-05 33 42 17 0 0 0 8 82 0 12
2018 CR 34 50 3 9 0 3 0 87 10 32
2018 CR-04 33 56 0 11 0 0 0 89 11 18
2018 CR-05 38 46 0 8 0 8 0 92 8 13
2017 CR 32 40 18 11 0 0 0 72 11 35
2017 CR-04 46 34 10 10 0 0 0 80 10 20
2014 CR 45 34 10 4 3 2 2 82 7 67
2014 CR-04 51 30 11 4 2 2 0 82 6 44
2014 CR-05 35 44 10 5 5 0 0 80 10 20
2011 CR 36 38 10 6 2 5 2 80 9 86
2011 CR-04 42 32 8 7 2 7 3 81 9 60
2008 CR 41 40 5 7 3 2 1 84 10 92
2008 CR-04 44 34 5 8 3 3 2 83 12 61
2008 CR-05 31 55 7 3 3 0 0 86 7 29

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 52 30 15 0 0 0 3 84 0 33
2019 CR-04 52 29 14 0 0 0 5 85 0 21
2019 CR-05 50 33 17 0 0 0 0 83 0 12
2018 CR 38 41 16 3 0 3 0 81 3 32
2018 CR-04 39 33 22 6 0 0 0 72 6 18
2018 CR-05 38 54 0 0 0 8 0 100 0 13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 24 33 24 9 0 6 3 63 10 33
2019 CR-04 33 29 10 14 0 10 5 72 17 21
2019 CR-05 8 42 50 0 0 0 0 50 0 12
2018 CR 19 31 28 6 0 16 0 59 7 32
2018 CR-04 28 44 22 0 0 6 0 76 0 18
2018 CR-05 8 15 31 15 0 31 0 33 22 13
2017 CR 21 19 24 9 6 12 9 51 19 35
2017 CR-04 25 18 20 5 5 10 15 59 14 20
2014 CR 21 23 30 5 4 9 9 53 11 67
2014 CR-04 23 23 25 5 4 11 9 58 11 44
2014 CR-05 20 25 34 5 5 5 5 51 11 20
2011 CR 13 20 21 13 9 20 5 43 29 86
2011 CR-04 18 20 15 13 5 22 7 53 26 60

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 34 41 9 9 3 0 3 77 13 32
2019 CR-04 33 43 0 14 5 0 5 80 20 21
2019 CR-05 36 36 27 0 0 0 0 73 0 11
2018 CR 22 44 16 13 3 3 0 68 16 32
2018 CR-04 22 39 17 17 6 0 0 61 22 18
2018 CR-05 15 54 15 8 0 8 0 75 8 13
2017 CR 23 51 15 0 6 6 0 78 6 35
2017 CR-04 31 34 25 0 10 0 0 64 10 20
2014 CR 33 31 16 7 2 9 2 72 10 67
2014 CR-04 32 30 20 6 2 9 0 68 9 44
2014 CR-05 35 39 5 10 0 10 0 83 11 20
2011 CR 16 31 27 9 8 6 2 52 19 86
2011 CR-04 18 32 23 8 7 8 3 57 17 60
2008 CR 23 40 18 8 5 7 0 67 14 91
2008 CR-04 30 40 8 7 8 7 0 75 16 60
2008 CR-05 10 41 34 10 0 3 0 54 11 29

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 18 24 24 21 6 3 3 45 29 33
2019 CR-04 24 29 14 19 5 5 5 58 26 21
2019 CR-05 8 17 42 25 8 0 0 25 33 12
2018 CR 25 28 22 13 3 6 3 59 17 32
2018 CR-04 33 28 11 11 6 6 6 69 19 18
2018 CR-05 8 31 38 15 0 8 0 42 17 13
2017 CR 24 20 22 19 9 6 0 46 30 35
2017 CR-04 25 15 13 25 15 5 0 43 43 20
2014 CR 12 25 21 16 14 6 6 42 34 67
2014 CR-04 14 28 20 11 16 7 5 47 30 44
2014 CR-05 10 24 20 30 5 5 5 38 39 20
2011 CR 10 22 26 19 16 2 5 35 38 86
2011 CR-04 12 20 25 20 17 2 5 34 39 60
2008 CR 11 30 20 11 18 5 4 46 33 92
2008 CR-04 11 31 15 10 20 8 5 49 34 61
2008 CR-05 10 28 31 10 17 0 3 39 29 29

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 64 15 12 0 3 0 6 84 3 33
2019 CR-04 57 24 10 0 5 0 5 85 5 21
2019 CR-05 75 0 17 0 0 0 8 82 0 12

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 76 0 3 6 6 0 9 83 13 33
2019 CR-04 76 0 5 5 10 0 5 80 15 21
2019 CR-05 75 0 0 8 0 0 17 90 10 12

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 52 21 18 3 3 0 3 75 6 33
2019 CR-04 57 10 24 5 0 0 5 70 5 21
2019 CR-05 42 42 8 0 8 0 0 83 8 12

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 61 15 21 0 3 0 0 76 3 33
2019 CR-04 62 10 29 0 0 0 0 71 0 21
2019 CR-05 58 25 8 0 8 0 0 83 8 12

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 55 10 10 13 10 0 3 67 23 31
2019 CR-04 45 15 15 15 10 0 0 60 25 20
2019 CR-05 73 0 0 9 9 0 9 80 20 11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 53 28 6 0 3 3 6 90 3 32
2019 CR-04 57 29 5 0 5 5 0 90 5 21
2019 CR-05 45 27 9 0 0 0 18 89 0 11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 73 12 3 0 0 6 6 97 0 33
2019 CR-04 76 14 5 0 0 0 5 95 0 21
2019 CR-05 67 8 0 0 0 17 8 100 0 12

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 75 9 3 0 0 6 6 96 0 32
2019 CR-04 75 10 5 0 0 5 5 94 0 20
2019 CR-05 75 8 0 0 0 8 8 100 0 12

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 25 44 13 9 0 6 3 76 10 32
2019 CR-04 29 48 5 14 0 5 0 80 15 21
2019 CR-05 18 36 27 0 0 9 9 67 0 11
2018 CR 22 34 31 6 0 6 0 60 7 32
2018 CR-04 22 39 22 11 0 6 0 65 12 18
2018 CR-05 15 31 46 0 0 8 0 50 0 13
2017 CR 18 36 35 0 3 9 0 59 3 35
2017 CR-04 20 29 31 0 5 15 0 58 6 20

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 52 36 12 0 0 0 0 88 0 33
2019 CR-04 48 43 10 0 0 0 0 90 0 21
2019 CR-05 58 25 17 0 0 0 0 83 0 12
2018 CR 48 39 10 3 0 0 0 87 3 31
2018 CR-04 41 41 12 6 0 0 0 82 6 17
2018 CR-05 54 38 8 0 0 0 0 92 0 13
2017 CR 35 62 3 0 0 0 0 97 0 35
2017 CR-04 31 64 5 0 0 0 0 95 0 20
2014 CR 51 28 15 3 0 2 2 82 3 67
2014 CR-04 60 20 18 2 0 0 0 80 2 44
2014 CR-05 40 39 10 5 0 5 0 84 5 20
2011 CR 36 41 8 3 3 7 1 84 8 86
2011 CR-04 42 38 7 3 2 7 2 87 5 60

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 56 34 6 0 0 3 0 94 0 32
2019 CR-04 60 30 5 0 0 5 0 95 0 20
2019 CR-05 50 42 8 0 0 0 0 92 0 12
2018 CR 47 31 13 3 0 6 0 83 3 32
2018 CR-04 44 28 17 6 0 6 0 76 6 18
2018 CR-05 54 38 0 0 0 8 0 100 0 13
2017 CR 35 45 11 0 3 6 0 85 3 35
2017 CR-04 36 39 15 0 5 5 0 79 5 20
2014 CR 45 27 21 3 0 3 2 75 3 67
2014 CR-04 48 25 27 0 0 0 0 73 0 44
2014 CR-05 44 25 10 10 0 10 0 78 11 20

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 64 36 0 0 0 0 0 100 0 33
2019 CR-04 57 43 0 0 0 0 0 100 0 21
2019 CR-05 75 25 0 0 0 0 0 100 0 12
2018 CR 53 44 3 0 0 0 0 97 0 32
2018 CR-04 50 50 0 0 0 0 0 100 0 18
2018 CR-05 62 38 0 0 0 0 0 100 0 13
2017 CR 43 54 3 0 0 0 0 97 0 35
2017 CR-04 46 49 5 0 0 0 0 95 0 20
2014 CR 62 28 8 2 0 0 2 91 2 67
2014 CR-04 67 24 7 2 0 0 0 91 2 44
2014 CR-05 56 34 10 0 0 0 0 90 0 20
2011 CR 37 42 13 5 2 0 1 80 7 86
2011 CR-04 42 38 10 7 2 0 2 81 8 60
2008 CR 45 39 9 4 3 0 0 84 8 92
2008 CR-04 46 39 7 5 3 0 0 85 8 61
2008 CR-05 38 41 14 3 3 0 0 79 7 29

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 64 27 9 0 0 0 0 91 0 33
2019 CR-04 67 24 10 0 0 0 0 90 0 21
2019 CR-05 58 33 8 0 0 0 0 92 0 12
2018 CR 56 31 9 3 0 0 0 88 3 32
2018 CR-04 56 28 11 6 0 0 0 83 6 18
2018 CR-05 62 31 8 0 0 0 0 92 0 13
2017 CR 46 39 15 0 0 0 0 85 0 35
2017 CR-04 56 24 20 0 0 0 0 80 0 20
2014 CR 46 37 12 2 0 2 2 86 2 67
2014 CR-04 48 38 9 2 0 2 0 88 2 44
2014 CR-05 50 30 20 0 0 0 0 80 0 20
2011 CR 30 36 19 8 6 0 1 67 14 86
2011 CR-04 33 30 18 10 7 0 2 64 17 60

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 59 34 6 0 0 0 0 94 0 32
2019 CR-04 57 33 10 0 0 0 0 90 0 21
2019 CR-05 64 36 0 0 0 0 0 100 0 11
2018 CR 47 38 9 6 0 0 0 84 6 32
2018 CR-04 39 44 11 6 0 0 0 83 6 18
2018 CR-05 54 31 8 8 0 0 0 85 8 13
2017 CR 46 39 12 3 0 0 0 85 3 35
2017 CR-04 51 29 15 5 0 0 0 80 5 20
2014 CR 52 32 9 3 0 2 2 88 3 67
2014 CR-04 55 31 7 5 0 2 0 88 5 44
2014 CR-05 55 30 15 0 0 0 0 85 0 20
2011 CR 27 43 17 7 5 0 1 71 12 86
2011 CR-04 30 40 15 8 5 0 2 71 14 60
2008 CR 45 37 12 4 1 1 0 82 5 92
2008 CR-04 41 41 10 5 2 2 0 83 7 61
2008 CR-05 48 31 17 3 0 0 0 79 3 29

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 55 21 15 6 3 0 0 76 9 33
2019 CR-04 57 19 14 5 5 0 0 76 10 21
2019 CR-05 50 25 17 8 0 0 0 75 8 12
2018 CR 59 22 13 3 0 0 3 84 3 32
2018 CR-04 50 28 17 0 0 0 6 82 0 18
2018 CR-05 69 15 8 8 0 0 0 85 8 13
2017 CR 49 31 6 11 0 3 0 83 11 35
2017 CR-04 46 34 5 15 0 0 0 80 15 20
2014 CR 48 20 17 6 2 5 3 74 8 67
2014 CR-04 53 24 11 5 0 7 0 83 5 44
2014 CR-05 44 15 25 10 0 0 5 63 11 20
2011 CR 37 28 13 8 7 5 2 70 16 86
2011 CR-04 42 20 13 8 8 5 3 67 18 60
2008 CR 29 32 17 14 5 2 0 62 20 92
2008 CR-04 30 23 18 20 7 3 0 54 27 61
2008 CR-05 31 45 17 3 3 0 0 76 7 29
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CR 39 30 30 33
2019 CR-04 48 24 29 21
2019 CR-05 25 42 33 12
2018 CR 44 44 13 32
2018 CR-04 39 44 17 18
2018 CR-05 54 38 8 13
2017 CR 22 49 29 35
2017 CR-04 31 44 25 20
2014 CR 35 38 27 67
2014 CR-04 33 39 28 44
2014 CR-05 39 40 20 20
2011 CR 38 29 33 85
2011 CR-04 41 22 37 59

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 CR 0 69 15 0 15 0 13
2018 CR 14 57 0 14 7 7 14
2014 CR 17 44 13 4 9999 21 24
2014 CR-04 14 59 7 0 9999 21 15
2011 CR 13 35 32 10 9999 10 31
2011 CR-04 13 26 39 13 9999 9 23
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 24 48 9 12 3 3 0 75 16 33
2019 CR-04 14 67 0 19 0 0 0 81 19 21
2019 CR-05 42 17 25 0 8 8 0 64 9 12

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 61 24 6 0 0 9 0 93 0 33
2019 CR-04 67 19 10 0 0 5 0 90 0 21
2019 CR-05 50 33 0 0 0 17 0 100 0 12
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 24 27 12 3 0 24 9 77 5 33
2019 CR-04 24 29 5 5 0 29 10 85 8 21
2019 CR-05 25 25 25 0 0 17 8 67 0 12
2018 CR 16 13 22 3 0 38 9 53 6 32
2018 CR-04 28 11 17 6 0 33 6 64 9 18
2018 CR-05 0 15 31 0 0 38 15 33 0 13
2017 CR 6 21 20 0 3 38 12 53 6 35
2017 CR-04 10 20 18 0 0 41 10 62 0 20
2014 CR 20 12 25 0 2 23 20 54 3 67
2014 CR-04 23 13 25 0 2 21 16 57 4 44
2014 CR-05 15 10 29 0 0 20 25 46 0 20

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 48 48 0 0 0 3 0 100 0 33
2019 CR-04 62 38 0 0 0 0 0 100 0 21
2019 CR-05 25 67 0 0 0 8 0 100 0 12
2018 CR 25 53 3 0 0 19 0 96 0 32
2018 CR-04 33 56 0 0 0 11 0 100 0 18
2018 CR-05 15 54 0 0 0 31 0 100 0 13
2017 CR 27 39 17 6 0 12 0 74 7 35
2017 CR-04 41 29 15 5 0 10 0 77 6 20
2014 CR 42 23 21 0 0 9 5 76 0 67
2014 CR-04 51 16 20 0 0 9 5 77 0 44
2014 CR-05 30 39 25 0 0 5 0 73 0 20
2011 CR 38 26 17 8 0 10 0 71 9 86
2011 CR-04 45 23 17 5 0 10 0 76 6 60
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 24 27 12 0 0 27 9 81 0 33
2019 CR-04 29 24 10 0 0 29 10 85 0 21
2019 CR-05 17 33 17 0 0 25 8 75 0 12
2018 CR 13 16 9 13 0 41 9 56 25 32
2018 CR-04 22 11 6 17 0 39 6 60 30 18
2018 CR-05 0 23 15 8 0 38 15 50 17 13
2017 CR 9 19 24 0 3 35 9 51 5 35
2017 CR-04 10 13 31 0 5 36 5 40 9 20
2014 CR 20 15 25 0 0 29 12 58 0 67
2014 CR-04 23 18 20 0 0 30 9 67 0 44
2014 CR-05 15 10 39 0 0 20 15 39 0 20

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 52 33 3 0 0 9 3 97 0 33
2019 CR-04 57 33 5 0 0 0 5 95 0 21
2019 CR-05 42 33 0 0 0 25 0 100 0 12
2018 CR 25 47 0 6 0 22 0 92 8 32
2018 CR-04 33 44 0 11 0 11 0 88 13 18
2018 CR-05 15 54 0 0 0 31 0 100 0 13
2017 CR 24 45 14 0 0 18 0 83 0 35
2017 CR-04 31 39 20 0 0 10 0 77 0 20
2014 CR 41 34 13 3 0 8 2 82 3 67
2014 CR-04 51 25 13 2 0 9 0 83 3 44
2014 CR-05 25 50 15 5 0 5 0 79 5 20
2011 CR 38 31 16 5 0 8 1 77 5 86
2011 CR-04 43 23 18 5 0 8 2 74 6 60
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 36 30 15 6 12 0 0 67 18 33
2019 CR-04 38 19 24 5 14 0 0 57 19 21
2019 CR-05 33 50 0 8 8 0 0 83 17 12
2018 CR 31 22 19 13 9 0 6 57 23 32
2018 CR-04 39 11 17 17 17 0 0 50 33 18
2018 CR-05 23 38 23 8 0 0 8 67 8 13
2017 CR 32 11 19 12 17 3 6 47 31 35
2017 CR-04 31 13 20 10 15 5 5 49 28 20

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 36 33 21 9 0 0 0 70 9 33
2019 CR-04 33 38 19 10 0 0 0 71 10 21
2019 CR-05 42 25 25 8 0 0 0 67 8 12
2018 CR 38 19 31 6 3 0 3 58 10 32
2018 CR-04 33 22 39 6 0 0 0 56 6 18
2018 CR-05 46 15 23 8 8 0 0 62 15 13
2017 CR 32 21 25 17 6 0 0 52 22 35
2017 CR-04 31 15 29 25 0 0 0 46 25 20

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 48 36 9 6 0 0 0 85 6 33
2019 CR-04 52 29 10 10 0 0 0 81 10 21
2019 CR-05 42 50 8 0 0 0 0 92 0 12
2018 CR 41 31 19 3 3 0 3 74 6 32
2018 CR-04 39 28 28 6 0 0 0 67 6 18
2018 CR-05 46 38 8 0 8 0 0 85 8 13
2017 CR 29 41 14 11 0 0 6 74 11 35
2017 CR-04 20 56 8 10 0 0 5 81 11 20

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 42 27 15 6 6 0 3 72 13 33
2019 CR-04 57 19 10 10 5 0 0 76 14 21
2019 CR-05 17 42 25 0 8 0 8 64 9 12
2018 CR 34 19 19 16 9 0 3 55 26 32
2018 CR-04 44 17 11 17 11 0 0 61 28 18
2018 CR-05 23 23 31 15 8 0 0 46 23 13
2017 CR 30 24 24 8 6 3 6 59 15 35
2017 CR-04 29 31 20 10 0 5 5 66 11 20

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 61 30 3 0 0 0 6 97 0 33
2019 CR-04 57 38 5 0 0 0 0 95 0 21
2019 CR-05 67 17 0 0 0 0 17 100 0 12
2018 CR 68 16 3 3 0 0 10 93 4 31
2018 CR-04 71 12 0 6 0 0 12 93 7 17
2018 CR-05 69 23 8 0 0 0 0 92 0 13
2017 CR 52 17 5 0 0 0 27 94 0 35
2017 CR-04 51 18 0 0 0 0 31 100 0 20

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 52 18 15 3 9 0 3 72 13 33
2019 CR-04 62 14 5 5 14 0 0 76 19 21
2019 CR-05 33 25 33 0 0 0 8 64 0 12
2018 CR 50 9 22 6 9 0 3 61 16 32
2018 CR-04 50 6 28 11 6 0 0 56 17 18
2018 CR-05 54 15 15 0 15 0 0 69 15 13
2017 CR 50 18 12 11 6 0 3 70 18 34
2017 CR-04 52 11 11 11 11 0 5 66 23 19

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 52 12 27 3 3 0 3 66 6 33
2019 CR-04 48 10 33 5 5 0 0 57 10 21
2019 CR-05 58 17 17 0 0 0 8 82 0 12
2018 CR 50 28 19 3 0 0 0 78 3 32
2018 CR-04 50 22 22 6 0 0 0 72 6 18
2018 CR-05 46 38 15 0 0 0 0 85 0 13
2017 CR 37 33 17 6 0 3 3 75 6 34
2017 CR-04 41 16 27 11 0 5 0 60 11 19

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 42 27 18 9 0 0 3 72 9 33
2019 CR-04 38 29 24 10 0 0 0 67 10 21
2019 CR-05 50 25 8 8 0 0 8 82 9 12
2018 CR 45 26 16 6 0 0 6 76 7 31
2018 CR-04 41 29 24 6 0 0 0 71 6 17
2018 CR-05 54 23 8 8 0 0 8 83 8 13
2017 CR 36 28 27 6 0 0 3 66 6 34
2017 CR-04 38 25 32 5 0 0 0 62 5 19

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 58 18 18 3 0 0 3 78 3 33
2019 CR-04 57 24 19 0 0 0 0 81 0 21
2019 CR-05 58 8 17 8 0 0 8 73 9 12
2018 CR 34 38 13 9 0 3 3 77 10 32
2018 CR-04 33 50 11 6 0 0 0 83 6 18
2018 CR-05 38 23 15 15 0 8 0 67 17 13
2017 CR 42 24 28 3 0 0 3 68 3 33
2017 CR-04 41 27 27 5 0 0 0 68 5 19

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 48 21 15 9 0 0 6 74 10 33
2019 CR-04 48 24 14 14 0 0 0 71 14 21
2019 CR-05 50 17 17 0 0 0 17 80 0 12

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 48 21 18 6 0 0 6 74 6 33
2019 CR-04 52 19 19 10 0 0 0 71 10 21
2019 CR-05 42 25 17 0 0 0 17 80 0 12
2018 CR 41 34 13 6 0 0 6 80 7 32
2018 CR-04 50 28 17 6 0 0 0 78 6 18
2018 CR-05 31 46 8 8 0 0 8 83 8 13
2017 CR 47 18 23 3 6 3 0 67 9 34
2017 CR-04 57 11 11 5 11 5 0 72 17 19

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 73 15 12 0 0 0 0 88 0 33
2019 CR-04 67 19 14 0 0 0 0 86 0 21
2019 CR-05 83 8 8 0 0 0 0 92 0 12
2018 CR 52 23 13 3 0 0 10 82 4 31
2018 CR-04 50 33 11 6 0 0 0 83 6 18
2018 CR-05 58 8 17 0 0 0 17 80 0 12
2017 CR 66 9 15 0 5 0 6 79 5 35
2017 CR-04 69 5 15 0 5 0 5 79 5 20

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 91 3 0 3 0 0 3 97 3 32
2019 CR-04 90 5 0 5 0 0 0 95 5 20
2019 CR-05 92 0 0 0 0 0 8 100 0 12
2018 CR 66 9 9 3 0 0 13 86 4 32
2018 CR-04 83 11 6 0 0 0 0 94 0 18
2018 CR-05 46 8 15 8 0 0 23 70 10 13

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 88 6 3 0 0 0 3 97 0 32
2019 CR-04 90 5 5 0 0 0 0 95 0 21
2019 CR-05 82 9 0 0 0 0 9 100 0 11
2018 CR 75 6 9 0 0 0 9 90 0 32
2018 CR-04 89 6 6 0 0 0 0 94 0 18
2018 CR-05 62 8 15 0 0 0 15 82 0 13
2017 CR 82 0 9 3 0 0 6 87 3 35
2017 CR-04 85 0 10 5 0 0 0 85 5 20

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 58 27 6 3 3 0 3 88 6 33
2019 CR-04 52 29 10 5 5 0 0 81 10 21
2019 CR-05 67 25 0 0 0 0 8 100 0 12
2018 CR 69 19 6 0 0 0 6 93 0 32
2018 CR-04 83 11 6 0 0 0 0 94 0 18
2018 CR-05 46 31 8 0 0 0 15 91 0 13
2017 CR 76 12 9 0 0 0 3 91 0 35
2017 CR-04 75 15 10 0 0 0 0 90 0 20

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 79 12 0 6 0 0 3 94 6 33
2019 CR-04 81 14 0 5 0 0 0 95 5 21
2019 CR-05 75 8 0 8 0 0 8 91 9 12
2018 CR 84 6 0 3 0 0 6 97 3 32
2018 CR-04 100 0 0 0 0 0 0 100 0 18
2018 CR-05 62 15 0 8 0 0 15 91 9 13
2017 CR 68 12 6 6 0 3 6 87 6 35
2017 CR-04 75 10 5 5 0 5 0 89 5 20

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 79 0 0 0 0 0 21 100 0 33
2019 CR-04 86 0 0 0 0 0 14 100 0 21
2019 CR-05 67 0 0 0 0 0 33 100 0 12
2018 CR 77 3 0 0 0 0 19 100 0 31
2018 CR-04 94 0 0 0 0 0 6 100 0 18
2018 CR-05 50 8 0 0 0 0 42 100 0 12
2017 CR 63 3 3 3 0 2 27 92 4 35
2017 CR-04 69 0 5 0 0 0 25 93 0 20

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 85 9 0 0 0 0 6 100 0 33
2019 CR-04 81 14 0 0 0 0 5 100 0 21
2019 CR-05 92 0 0 0 0 0 8 100 0 12
2018 CR 88 6 0 3 0 0 3 97 3 32
2018 CR-04 83 11 0 6 0 0 0 94 6 18
2018 CR-05 92 0 0 0 0 0 8 100 0 13
2017 CR 71 3 9 0 0 0 18 89 0 35
2017 CR-04 80 5 5 0 0 0 10 94 0 20

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 64 12 6 12 3 0 3 78 16 33
2019 CR-04 62 10 10 14 5 0 0 71 19 21
2019 CR-05 67 17 0 8 0 0 8 91 9 12
2018 CR 66 13 6 0 13 0 3 81 13 32
2018 CR-04 67 6 6 0 22 0 0 72 22 18
2018 CR-05 62 23 8 0 0 0 8 92 0 13
2017 CR 48 18 9 5 18 0 3 68 23 35
2017 CR-04 49 10 15 0 25 0 0 59 25 20

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 55 15 15 3 9 0 3 72 13 33
2019 CR-04 67 10 10 0 14 0 0 76 14 21
2019 CR-05 33 25 25 8 0 0 8 64 9 12
2018 CR 34 19 19 13 6 0 9 59 21 32
2018 CR-04 44 22 11 17 6 0 0 67 22 18
2018 CR-05 23 15 31 8 8 0 15 45 18 13
2017 CR 54 14 18 12 0 0 3 70 12 35
2017 CR-04 54 5 25 15 0 0 0 59 15 20

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 21 39 30 6 3 0 0 61 9 33
2019 CR-04 19 38 33 5 5 0 0 57 10 21
2019 CR-05 25 42 25 8 0 0 0 67 8 12
2018 CR 25 41 25 3 3 0 3 68 6 32
2018 CR-04 28 39 28 0 6 0 0 67 6 18
2018 CR-05 23 46 23 8 0 0 0 69 8 13
2017 CR 17 31 46 6 0 0 0 48 6 35
2017 CR-04 10 34 56 0 0 0 0 44 0 20

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 3 12 33 27 21 0 3 50 16 33
2019 CR-04 0 19 24 38 19 0 0 57 19 21
2019 CR-05 8 0 50 8 25 0 8 36 9 12
2018 CR 3 9 44 13 31 0 0 44 13 32
2018 CR-04 6 6 44 11 33 0 0 44 11 18
2018 CR-05 0 15 46 15 23 0 0 38 15 13
2017 CR 3 12 37 24 25 0 0 48 15 35
2017 CR-04 5 15 36 25 18 0 0 44 20 20

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 55 39 6 0 0 0 0 94 0 33
2019 CR-04 57 38 5 0 0 0 0 95 0 21
2019 CR-05 50 42 8 0 0 0 0 92 0 12
2018 CR 41 47 6 3 0 3 0 90 3 32
2018 CR-04 50 33 11 6 0 0 0 83 6 18
2018 CR-05 31 69 0 0 0 0 0 100 0 13
2017 CR 38 40 10 6 0 6 0 83 6 35
2017 CR-04 46 34 10 5 0 5 0 84 5 20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 55 30 9 3 0 0 3 88 3 33
2019 CR-04 52 29 10 5 0 0 5 85 5 21
2019 CR-05 58 33 8 0 0 0 0 92 0 12
2018 CR 38 44 16 0 0 3 0 84 0 32
2018 CR-04 39 44 17 0 0 0 0 83 0 18
2018 CR-05 38 46 8 0 0 8 0 92 0 13
2017 CR 18 65 12 3 3 0 0 82 6 35
2017 CR-04 20 59 10 5 5 0 0 80 10 20
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 12 88 33
2019 CR-04 10 90 21
2019 CR-05 17 83 12
2017 CR 20 80 35
2014 CR 14 86 67
2014 CR-04 14 86 44
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 30 36 27 0 6 0 0 30 70 33
2019 CR-04 24 38 33 0 5 0 0 24 76 21
2019 CR-05 42 33 17 0 8 0 0 42 58 12
2018 CR 31 31 16 9 6 6 0 33 67 32
2018 CR-04 39 17 22 11 6 6 0 41 59 18
2018 CR-05 23 54 8 8 0 8 0 25 75 13
2017 CR 31 21 17 9 18 2 3 33 67 35
2017 CR-04 29 25 5 10 25 0 5 30 70 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 65 35 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 52 48 23
2018 CR 45 55 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 35 9 17 4 0 0 70 22 23
2018 CR 35 30 20 5 5 0 5 68 11 20
2017 CR 18 23 22 18 9 0 9 46 30 22
2017 CR-04 8 15 31 23 15 0 8 25 42 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 22 13 26 22 13 0 4 36 36 23
2018 CR 10 10 35 25 10 0 10 22 39 20
2017 CR 9 9 22 18 37 0 5 19 58 22
2017 CR-04 8 8 23 23 38 0 0 15 62 13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 55 9 15 0 9 0 12 72 10 33
2019 CR-04 52 14 14 0 10 0 10 74 11 21
2019 CR-05 58 0 17 0 8 0 17 70 10 12
2018 CR 47 6 9 16 6 0 16 63 26 32
2018 CR-04 56 6 11 17 6 0 6 65 24 18
2018 CR-05 38 8 8 15 8 0 23 60 30 13
Report a problem on this page
Date modified: