2019 Public Service Employee Survey Results for Canadian Heritage by Question 94.1. Occupational category (variable derived from question 94)

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 55 38 4 3 1 0 0 92 4 77
2019 Scientific and Professional 40 44 4 9 2 0 0 85 11 149
2019 Administration and Foreign Services 48 41 3 7 1 0 0 89 7 800
2019 Technical 33 52 5 5 5 0 0 86 10 42
2019 Other occupational category 67 32 0 1 0 0 0 99 1 45
2017 Executive 48 37 4 10 1 0 0 85 11 73
2017 Scientific and Professional 31 49 3 9 8 0 0 80 18 119
2017 Administration and Foreign Services 42 45 5 6 2 0 0 88 8 909
2017 Technical 43 39 6 9 3 0 0 82 12 33
2017 Administrative Support 42 49 0 6 3 0 0 91 9 35
2017 Other occupational category 52 40 4 4 0 0 0 92 4 53
2014 Executive 36 48 5 8 2 0 0 84 11 83
2014 Scientific and Professional 25 49 9 13 4 0 0 74 17 106
2014 Administration and Foreign Services 37 49 5 7 2 0 0 85 9 995
2014 Technical 17 55 8 14 6 0 0 72 20 35
2014 Administrative Support 40 49 1 7 0 0 1 91 8 68
2014 Other occupational category 36 60 0 4 0 0 0 96 4 26

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 75 14 6 4 0 0 0 90 4 77
2019 Scientific and Professional 64 24 4 6 1 0 0 89 7 148
2019 Administration and Foreign Services 57 30 5 6 2 0 0 87 8 798
2019 Technical 55 36 2 7 0 0 0 90 7 42
2019 Other occupational category 76 19 5 0 0 0 0 95 0 43
2017 Executive 63 25 4 7 1 0 0 88 8 73
2017 Scientific and Professional 57 29 8 6 1 0 0 86 7 119
2017 Administration and Foreign Services 54 32 7 6 2 0 0 86 8 909
2017 Technical 63 31 0 3 0 0 3 97 3 33
2017 Administrative Support 48 43 9 0 0 0 0 91 0 35
2017 Other occupational category 64 25 8 4 0 0 0 89 4 53
2014 Executive 59 25 5 9 1 0 0 85 11 84
2014 Scientific and Professional 50 31 6 7 6 0 0 81 13 106
2014 Administration and Foreign Services 51 30 6 9 3 0 0 82 12 994
2014 Technical 49 34 11 6 0 0 0 83 6 35
2014 Administrative Support 52 32 4 10 0 0 1 85 11 68
2014 Other occupational category 54 30 2 13 0 0 0 85 13 26

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 64 25 4 5 1 0 0 89 7 76
2019 Scientific and Professional 50 32 7 7 2 0 1 83 9 149
2019 Administration and Foreign Services 51 36 5 7 1 0 0 87 8 798
2019 Technical 43 43 10 2 2 0 0 86 5 42
2019 Other occupational category 69 23 5 2 1 0 0 92 3 45
2017 Executive 57 30 4 7 1 0 0 88 8 73
2017 Scientific and Professional 47 45 2 4 2 0 0 92 6 119
2017 Administration and Foreign Services 48 37 6 7 2 0 0 85 9 908
2017 Technical 58 39 0 3 0 0 0 97 3 33
2017 Administrative Support 48 35 8 9 0 0 0 83 9 35
2017 Other occupational category 63 29 6 2 1 0 0 92 3 53
2014 Executive 56 30 5 6 4 0 0 86 9 84
2014 Scientific and Professional 41 40 7 8 4 0 1 82 11 106
2014 Administration and Foreign Services 43 39 8 6 3 0 0 83 9 995
2014 Technical 43 43 6 9 0 0 0 86 9 35
2014 Administrative Support 43 38 10 7 0 0 1 82 8 68
2014 Other occupational category 52 33 9 2 4 0 0 85 6 26

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 53 34 7 5 0 0 1 88 5 74
2019 Scientific and Professional 37 40 11 8 3 0 1 78 11 149
2019 Administration and Foreign Services 36 41 12 7 3 0 1 78 10 798
2019 Technical 38 33 12 14 0 0 2 73 15 42
2019 Other occupational category 45 44 0 8 0 0 2 92 8 44
2018 Executive 39 47 8 4 1 0 0 87 5 76
2018 Scientific and Professional 25 48 12 12 3 0 0 74 14 139
2018 Administration and Foreign Services 32 45 11 9 2 0 0 78 11 872
2018 Technical 28 50 15 5 3 0 0 78 8 40
2018 Other occupational category 38 38 9 12 1 0 3 78 13 35
2017 Executive 44 40 10 5 1 0 0 84 7 73
2017 Scientific and Professional 28 48 10 11 2 1 1 77 13 119
2017 Administration and Foreign Services 35 43 10 10 2 0 0 78 12 909
2017 Technical 43 27 13 9 3 0 6 74 13 33
2017 Administrative Support 27 40 15 15 3 0 0 68 18 35
2017 Other occupational category 44 44 7 2 0 0 4 91 2 53
2014 Executive 41 43 11 4 1 0 0 84 5 84
2014 Scientific and Professional 21 46 15 14 3 0 1 67 17 106
2014 Administration and Foreign Services 32 42 13 9 4 0 1 74 13 993
2014 Technical 11 48 20 17 0 3 0 62 18 35
2014 Administrative Support 36 33 18 10 1 0 1 70 12 68
2014 Other occupational category 39 35 9 13 0 0 4 77 14 26

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 74 18 5 1 1 0 0 92 3 77
2019 Scientific and Professional 51 34 7 6 0 1 0 86 6 148
2019 Administration and Foreign Services 49 38 7 4 2 0 0 87 6 794
2019 Technical 64 29 2 5 0 0 0 93 5 42
2019 Other occupational category 74 21 5 1 0 0 0 95 1 45
2017 Executive 75 21 3 1 0 0 0 96 1 73
2017 Scientific and Professional 61 32 5 2 1 0 0 92 2 119
2017 Administration and Foreign Services 49 40 6 2 2 0 0 90 4 906
2017 Technical 78 22 0 0 0 0 0 100 0 33
2017 Administrative Support 40 40 12 5 3 0 0 80 8 34
2017 Other occupational category 69 27 2 2 0 0 0 96 2 53
2014 Executive 70 25 4 0 1 0 0 95 1 84
2014 Scientific and Professional 49 32 11 8 0 0 0 82 8 105
2014 Administration and Foreign Services 46 41 7 4 1 0 0 88 6 994
2014 Technical 51 40 9 0 0 0 0 91 0 35
2014 Administrative Support 43 41 10 3 0 1 1 87 3 68
2014 Other occupational category 47 39 6 4 0 3 0 89 4 26

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 56 25 9 9 1 0 0 81 10 77
2019 Scientific and Professional 52 36 5 5 2 0 1 88 7 147
2019 Administration and Foreign Services 53 34 6 5 2 0 0 87 7 796
2019 Technical 36 45 10 7 2 0 0 81 10 42
2019 Other occupational category 63 25 2 5 3 0 2 90 8 45
2018 Executive 43 38 7 8 4 0 0 81 12 74
2018 Scientific and Professional 52 32 9 4 3 0 0 84 6 140
2018 Administration and Foreign Services 50 34 6 6 3 0 0 85 9 873
2018 Technical 43 38 10 8 3 0 0 80 10 40
2018 Other occupational category 61 20 12 3 1 0 3 84 4 35
2017 Executive 41 29 18 3 10 0 0 70 12 73
2017 Scientific and Professional 43 35 6 9 5 1 1 80 14 119
2017 Administration and Foreign Services 47 36 7 7 3 0 1 84 10 908
2017 Technical 58 24 9 6 0 0 3 84 6 33
2017 Administrative Support 40 41 9 0 3 0 6 87 3 34
2017 Other occupational category 69 21 2 4 2 0 2 92 6 53
2014 Executive 47 28 11 9 2 0 2 78 11 84
2014 Scientific and Professional 48 35 5 8 3 0 1 84 11 106
2014 Administration and Foreign Services 43 35 10 7 4 1 1 79 10 995
2014 Technical 43 40 9 9 0 0 0 83 9 35
2014 Administrative Support 44 31 15 6 1 0 3 77 7 68
2014 Other occupational category 50 34 3 0 4 4 4 92 5 26

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 69 22 8 1 0 0 0 91 1 77
2019 Scientific and Professional 34 47 9 7 2 0 0 81 9 148
2019 Administration and Foreign Services 40 43 8 6 2 0 0 83 8 800
2019 Technical 50 31 12 2 5 0 0 81 7 42
2019 Other occupational category 40 39 16 5 1 0 0 79 5 45
2018 Executive 60 33 4 3 0 0 0 93 3 75
2018 Scientific and Professional 41 43 6 8 2 0 0 84 10 140
2018 Administration and Foreign Services 37 43 9 7 4 0 0 80 10 862
2018 Technical 50 30 8 10 3 0 0 80 13 40
2018 Other occupational category 39 51 7 3 0 0 0 90 3 34
2017 Executive 60 31 0 7 1 0 0 92 8 73
2017 Scientific and Professional 34 49 7 7 3 0 0 83 10 118
2017 Administration and Foreign Services 34 47 9 7 3 0 0 81 10 908
2017 Technical 66 25 6 3 0 0 0 91 3 33
2017 Administrative Support 20 57 6 9 9 0 0 76 18 35
2017 Other occupational category 44 42 10 4 1 0 0 86 5 53
2014 Executive 49 43 5 4 0 0 0 92 4 84
2014 Scientific and Professional 30 49 11 7 2 0 0 79 9 106
2014 Administration and Foreign Services 28 47 13 7 4 0 0 76 12 995
2014 Technical 43 46 9 3 0 0 0 89 3 35
2014 Administrative Support 30 43 16 9 1 0 1 74 10 68
2014 Other occupational category 43 44 9 4 0 0 0 87 4 26

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 45 36 9 6 3 0 0 82 9 77
2019 Scientific and Professional 33 46 7 13 1 0 0 79 14 148
2019 Administration and Foreign Services 37 39 12 8 4 0 0 76 12 798
2019 Technical 29 45 10 10 7 0 0 74 17 42
2019 Other occupational category 51 39 7 1 0 0 2 92 1 45
2018 Executive 45 32 11 7 5 0 0 77 12 75
2018 Scientific and Professional 34 38 11 10 6 0 0 72 16 140
2018 Administration and Foreign Services 35 39 13 9 4 0 0 74 13 871
2018 Technical 31 31 18 10 10 0 0 62 21 39
2018 Other occupational category 64 23 6 6 1 0 0 87 7 35
2017 Executive 41 38 11 7 3 0 0 79 10 73
2017 Scientific and Professional 32 39 10 12 8 0 0 71 19 118
2017 Administration and Foreign Services 33 38 14 9 5 0 0 72 14 907
2017 Technical 52 33 6 9 0 0 0 85 9 33
2017 Administrative Support 23 43 22 12 0 0 0 66 12 35
2017 Other occupational category 60 27 11 2 0 0 0 87 2 53
2014 Executive 34 38 15 8 4 0 0 73 12 84
2014 Scientific and Professional 36 35 9 19 2 0 0 71 21 106
2014 Administration and Foreign Services 29 39 16 10 5 0 0 69 15 995
2014 Technical 29 43 23 6 0 0 0 71 6 35
2014 Administrative Support 37 31 14 16 0 0 1 69 16 68
2014 Other occupational category 41 45 4 0 4 4 0 91 5 26

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 55 34 5 5 1 0 0 88 6 77
2019 Scientific and Professional 26 40 14 12 7 0 0 66 20 147
2019 Administration and Foreign Services 34 47 10 7 2 0 0 81 9 795
2019 Technical 33 40 17 5 5 0 0 74 10 42
2019 Other occupational category 28 43 14 8 5 0 2 73 13 45
2018 Executive 47 42 7 3 1 0 0 89 4 76
2018 Scientific and Professional 27 38 12 14 9 0 0 65 23 139
2018 Administration and Foreign Services 34 43 12 8 3 0 0 77 11 873
2018 Technical 43 23 23 8 5 0 0 65 13 40
2018 Other occupational category 30 48 6 15 0 0 0 79 15 33
2017 Executive 51 38 5 4 1 0 0 89 5 73
2017 Scientific and Professional 23 40 15 13 8 0 0 64 21 118
2017 Administration and Foreign Services 33 43 11 8 4 0 0 76 13 907
2017 Technical 48 40 6 6 0 0 0 88 6 33
2017 Administrative Support 32 54 12 0 3 0 0 85 3 35
2017 Other occupational category 40 37 10 13 0 0 0 77 13 53

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 75 20 0 5 0 0 0 95 5 76
2019 Scientific and Professional 47 43 5 2 3 0 0 90 5 148
2019 Administration and Foreign Services 44 43 10 2 1 0 0 87 3 796
2019 Technical 33 43 19 2 2 0 0 76 5 42
2019 Other occupational category 52 27 7 12 2 0 0 79 14 44
2018 Executive 79 20 0 0 1 0 0 99 1 75
2018 Scientific and Professional 47 42 4 6 2 0 0 89 8 140
2018 Administration and Foreign Services 45 42 9 3 1 0 0 88 4 874
2018 Technical 43 38 13 5 3 0 0 80 8 40
2018 Other occupational category 41 50 7 3 0 0 0 90 3 35
2017 Executive 70 29 1 0 0 0 0 99 0 73
2017 Scientific and Professional 38 44 6 8 3 0 0 83 12 119
2017 Administration and Foreign Services 41 42 10 4 2 0 0 84 7 906
2017 Technical 69 28 3 0 0 0 0 97 0 33
2017 Administrative Support 24 58 12 3 3 0 0 82 6 35
2017 Other occupational category 56 38 2 2 0 2 0 96 2 53
2014 Executive 64 34 2 0 0 0 0 98 0 84
2014 Scientific and Professional 44 42 7 7 1 0 0 86 8 106
2014 Administration and Foreign Services 36 44 11 6 2 0 0 81 8 995
2014 Technical 46 51 3 0 0 0 0 97 0 35
2014 Administrative Support 30 51 13 1 1 1 1 83 3 68
2014 Other occupational category 40 40 11 9 0 0 0 80 9 26

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 55 33 4 7 1 0 0 88 8 76
2019 Scientific and Professional 35 43 9 6 7 0 0 78 13 148
2019 Administration and Foreign Services 39 39 12 6 3 0 0 79 9 798
2019 Technical 29 52 12 5 2 0 0 81 7 42
2019 Other occupational category 42 34 18 5 1 0 0 76 5 45
2018 Executive 53 32 7 5 3 0 0 85 8 75
2018 Scientific and Professional 41 35 9 10 4 0 0 76 14 140
2018 Administration and Foreign Services 36 41 11 7 5 0 0 78 11 873
2018 Technical 36 33 15 10 5 0 0 69 15 39
2018 Other occupational category 58 26 6 10 0 0 0 84 10 35
2017 Executive 56 27 8 4 4 0 0 84 8 73
2017 Scientific and Professional 33 39 11 8 8 0 0 73 17 119
2017 Administration and Foreign Services 34 40 12 8 5 0 0 75 14 905
2017 Technical 48 40 9 3 0 0 0 88 3 33
2017 Administrative Support 17 51 21 6 6 0 0 68 12 35
2017 Other occupational category 54 36 4 4 0 2 0 92 4 53

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 82 14 3 1 0 0 0 96 1 76
2019 Scientific and Professional 49 40 7 3 1 0 0 89 4 148
2019 Administration and Foreign Services 53 36 7 4 1 0 0 88 5 797
2019 Technical 57 40 0 2 0 0 0 98 2 42
2019 Other occupational category 49 32 12 5 0 0 2 83 5 45
2018 Executive 73 23 3 0 0 0 1 97 0 75
2018 Scientific and Professional 54 31 9 4 2 0 0 85 6 140
2018 Administration and Foreign Services 48 39 9 3 1 0 0 87 4 862
2018 Technical 60 25 5 5 3 3 0 87 8 40
2018 Other occupational category 45 36 13 6 0 0 0 81 6 34
2017 Executive 71 23 4 1 0 0 0 95 1 73
2017 Scientific and Professional 54 29 9 4 3 0 0 83 7 119
2017 Administration and Foreign Services 50 37 9 3 1 0 0 86 4 904
2017 Technical 68 25 3 3 0 0 0 94 3 32
2017 Administrative Support 40 36 15 6 3 0 0 76 9 35
2017 Other occupational category 63 27 7 2 0 2 0 91 2 53
2014 Executive 72 26 1 1 0 0 0 98 1 84
2014 Scientific and Professional 58 31 7 2 2 0 0 89 4 106
2014 Administration and Foreign Services 54 34 8 2 1 0 0 89 4 995
2014 Technical 74 15 9 3 0 0 0 88 3 34
2014 Administrative Support 51 35 10 0 1 0 1 88 2 68
2014 Other occupational category 53 36 11 0 0 0 0 89 0 26

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 63 29 7 0 1 0 0 92 1 76
2019 Scientific and Professional 32 42 12 10 4 0 0 73 14 146
2019 Administration and Foreign Services 34 42 13 7 3 0 0 76 11 798
2019 Technical 36 31 12 21 0 0 0 67 21 42
2019 Other occupational category 36 37 16 8 2 0 0 73 10 44
2018 Executive 69 23 4 4 0 0 0 92 4 75
2018 Scientific and Professional 35 41 9 8 7 0 0 76 15 139
2018 Administration and Foreign Services 33 43 11 8 5 0 0 76 13 868
2018 Technical 40 38 10 3 10 0 0 78 13 40
2018 Other occupational category 44 32 9 6 7 3 0 78 13 35
2017 Executive 70 25 4 0 1 0 0 95 1 73
2017 Scientific and Professional 27 44 10 12 8 0 0 71 19 119
2017 Administration and Foreign Services 33 41 12 10 4 0 0 74 14 903
2017 Technical 48 40 0 6 6 0 0 88 12 33
2017 Administrative Support 18 57 17 6 3 0 0 75 9 35
2017 Other occupational category 51 29 10 4 0 2 4 85 4 53
2014 Executive 54 40 0 5 1 0 0 94 6 84
2014 Scientific and Professional 24 43 12 18 3 0 0 67 21 106
2014 Administration and Foreign Services 25 43 14 12 5 0 1 68 17 995
2014 Technical 20 51 6 17 6 0 0 72 23 35
2014 Administrative Support 21 30 36 9 1 0 3 52 10 68
2014 Other occupational category 32 38 15 4 4 0 7 74 9 26

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 65 29 4 0 3 0 0 94 3 77
2019 Scientific and Professional 34 39 16 9 3 0 0 72 12 148
2019 Administration and Foreign Services 41 37 11 7 3 0 0 79 10 795
2019 Technical 40 31 12 12 2 2 0 73 15 42
2019 Other occupational category 40 39 9 11 1 0 0 79 12 45
2018 Executive 69 24 4 3 0 0 0 93 3 74
2018 Scientific and Professional 40 32 13 9 6 0 0 72 15 139
2018 Administration and Foreign Services 40 36 11 8 3 0 0 77 12 870
2018 Technical 38 40 10 8 5 0 0 78 13 40
2018 Other occupational category 48 27 9 9 4 0 3 77 13 34
2017 Executive 71 22 5 1 0 0 0 93 1 73
2017 Scientific and Professional 34 38 12 9 6 1 0 72 15 119
2017 Administration and Foreign Services 39 38 11 8 4 0 0 77 12 904
2017 Technical 57 30 9 3 0 0 0 87 3 33
2017 Administrative Support 26 51 21 0 3 0 0 76 3 35
2017 Other occupational category 59 34 2 2 1 0 2 95 3 53
2014 Executive 39 36 13 7 5 0 0 75 12 84
2014 Scientific and Professional 30 39 13 9 9 0 0 69 18 105
2014 Administration and Foreign Services 29 40 16 10 5 0 0 69 15 994
2014 Technical 31 43 14 9 3 0 0 74 11 35
2014 Administrative Support 31 41 16 7 0 1 3 75 7 68
2014 Other occupational category 54 37 0 9 0 0 0 91 9 26

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 51 36 6 5 1 0 0 87 6 77
2019 Scientific and Professional 38 38 10 9 2 0 3 78 12 148
2019 Administration and Foreign Services 39 43 11 5 2 0 0 82 7 784
2019 Technical 33 38 14 7 5 0 2 73 12 42
2019 Other occupational category 44 41 7 3 0 5 0 90 3 45
2018 Executive 55 29 9 4 1 1 0 85 5 75
2018 Scientific and Professional 29 39 16 12 4 0 1 68 16 139
2018 Administration and Foreign Services 35 40 14 7 3 0 0 76 10 872
2018 Technical 25 50 10 5 10 0 0 75 15 40
2018 Other occupational category 51 39 6 3 1 0 0 90 4 34
2017 Executive 51 31 8 7 3 0 0 82 10 73
2017 Scientific and Professional 32 41 12 8 5 2 0 75 14 119
2017 Administration and Foreign Services 33 45 11 7 3 1 0 79 11 903
2017 Technical 57 37 3 3 0 0 0 94 3 33
2017 Administrative Support 29 60 9 0 3 0 0 88 3 35
2017 Other occupational category 63 25 3 4 0 0 6 93 4 53
2014 Executive 49 34 9 5 4 0 0 82 8 84
2014 Scientific and Professional 27 44 17 8 2 0 2 72 11 105
2014 Administration and Foreign Services 33 40 17 8 2 0 0 73 10 994
2014 Technical 32 49 9 6 6 0 0 80 11 35
2014 Administrative Support 30 47 13 7 0 1 1 79 7 68
2014 Other occupational category 45 38 9 4 4 0 0 83 9 26

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 70 21 5 3 1 0 0 91 4 77
2019 Scientific and Professional 44 44 8 3 1 1 0 89 3 149
2019 Administration and Foreign Services 45 41 8 4 1 0 0 87 5 801
2019 Technical 52 36 5 2 5 0 0 88 7 42
2019 Other occupational category 40 50 9 0 1 0 0 90 1 45
2018 Executive 61 32 4 3 0 0 0 93 3 75
2018 Scientific and Professional 40 45 6 7 1 0 0 85 9 140
2018 Administration and Foreign Services 43 41 9 4 3 0 0 84 6 873
2018 Technical 60 23 5 10 3 0 0 83 13 40
2018 Other occupational category 55 32 10 3 0 0 0 87 3 35
2017 Executive 66 23 3 7 1 0 0 89 8 72
2017 Scientific and Professional 45 37 7 8 3 1 0 82 11 119
2017 Administration and Foreign Services 42 40 10 5 2 0 0 82 8 904
2017 Technical 78 13 6 3 0 0 0 91 3 33
2017 Administrative Support 43 34 19 0 3 0 0 78 3 35
2017 Other occupational category 59 31 6 0 3 2 0 91 3 53
2014 Executive 57 35 6 2 0 0 0 92 2 84
2014 Scientific and Professional 37 44 13 5 1 0 0 81 6 105
2014 Administration and Foreign Services 36 43 13 5 2 0 0 80 8 995
2014 Technical 50 35 6 6 3 0 0 85 9 34
2014 Administrative Support 37 44 12 4 1 0 1 83 6 68
2014 Other occupational category 58 31 6 4 0 0 0 89 4 26

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 16 32 28 17 7 0 0 48 24 75
2019 Scientific and Professional 35 37 19 7 3 0 0 72 9 149
2019 Administration and Foreign Services 39 35 16 6 3 0 0 74 10 795
2019 Technical 29 36 21 10 5 0 0 64 14 42
2019 Other occupational category 81 14 2 1 0 0 2 97 1 45
2018 Executive 16 25 21 16 20 0 1 42 36 75
2018 Scientific and Professional 41 31 16 11 1 0 0 72 12 140
2018 Administration and Foreign Services 41 31 16 8 4 0 0 72 12 878
2018 Technical 25 30 33 8 5 0 0 55 13 40
2018 Other occupational category 81 12 6 0 1 0 0 93 1 34
2017 Executive 7 23 22 18 27 0 3 31 46 73
2017 Scientific and Professional 40 42 7 6 5 0 0 82 11 119
2017 Administration and Foreign Services 38 38 15 6 3 0 0 76 9 909
2017 Technical 24 58 6 6 6 0 0 82 12 33
2017 Administrative Support 46 43 11 0 0 0 0 89 0 35
2017 Other occupational category 66 31 4 0 0 0 0 96 0 53
2014 Executive 11 34 23 23 8 0 1 46 31 84
2014 Scientific and Professional 41 43 11 4 2 0 0 83 6 106
2014 Administration and Foreign Services 37 38 15 6 3 0 0 76 9 995
2014 Technical 25 43 9 14 9 0 0 68 23 35
2014 Administrative Support 56 35 4 3 0 0 1 93 3 68
2014 Other occupational category 58 28 13 2 0 0 0 86 2 26

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 8 17 48 21 3 0 4 24 26 77
2019 Scientific and Professional 7 25 42 19 7 0 1 26 32 149
2019 Administration and Foreign Services 9 28 39 18 5 0 1 23 37 801
2019 Technical 12 26 24 31 7 0 0 38 38 42
2019 Other occupational category 7 12 21 27 26 0 7 57 21 45
2018 Executive 5 22 46 14 9 1 1 24 28 76
2018 Scientific and Professional 4 19 40 26 9 1 0 35 24 139
2018 Administration and Foreign Services 9 28 40 18 4 1 1 22 37 870
2018 Technical 13 20 38 23 8 0 0 30 33 40
2018 Other occupational category 4 20 26 35 9 3 3 46 26 35
2017 Executive 10 25 36 21 7 0 1 28 35 72
2017 Scientific and Professional 12 25 33 19 7 3 0 27 38 119
2017 Administration and Foreign Services 9 26 39 16 6 1 2 24 36 905
2017 Technical 0 21 36 22 15 3 3 39 22 33
2017 Administrative Support 6 8 46 33 3 0 3 38 15 34
2017 Other occupational category 2 4 31 25 27 2 10 59 7 53
2014 Executive 5 29 44 17 5 0 1 22 34 84
2014 Scientific and Professional 7 27 36 18 10 1 2 29 34 106
2014 Administration and Foreign Services 8 31 39 14 6 1 2 20 40 992
2014 Technical 6 17 44 27 6 0 0 33 23 34
2014 Administrative Support 4 16 41 22 10 0 6 34 21 68
2014 Other occupational category 0 9 50 14 23 0 5 38 10 25

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 3 17 32 32 13 0 3 47 20 77
2019 Scientific and Professional 7 14 27 34 16 2 1 51 22 148
2019 Administration and Foreign Services 6 13 31 31 14 3 2 48 20 797
2019 Technical 5 19 33 24 17 2 0 41 24 42
2019 Other occupational category 0 7 9 40 33 2 9 82 8 45
2018 Executive 1 11 33 38 16 1 0 55 12 76
2018 Scientific and Professional 4 9 34 32 18 2 0 51 14 139
2018 Administration and Foreign Services 5 16 34 27 12 3 2 42 23 866
2018 Technical 3 18 28 35 13 5 0 50 21 40
2018 Other occupational category 0 10 23 32 29 6 0 65 10 35
2017 Executive 4 14 26 33 23 0 0 56 18 73
2017 Scientific and Professional 7 18 28 23 18 5 1 44 27 119
2017 Administration and Foreign Services 5 13 29 29 14 5 4 48 20 904
2017 Technical 0 12 12 40 21 13 3 72 14 33
2017 Administrative Support 3 5 24 32 24 8 3 64 9 34
2017 Other occupational category 0 2 10 19 50 8 11 86 2 53
2014 Executive 5 16 33 32 12 0 2 45 22 82
2014 Scientific and Professional 7 16 25 37 13 1 1 51 23 106
2014 Administration and Foreign Services 7 18 32 25 11 4 3 39 26 993
2014 Technical 3 9 46 34 9 0 0 43 11 35
2014 Administrative Support 4 10 24 34 13 6 9 56 17 68
2014 Other occupational category 5 7 20 34 25 5 5 65 12 25

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 16 22 33 16 9 0 4 26 40 76
2019 Scientific and Professional 20 20 34 17 8 0 1 26 41 149
2019 Administration and Foreign Services 16 30 37 11 5 0 1 16 46 801
2019 Technical 26 26 29 14 5 0 0 19 52 42
2019 Other occupational category 9 15 16 18 28 7 7 54 27 45
2018 Executive 7 22 41 21 8 1 0 29 29 73
2018 Scientific and Professional 22 23 31 18 7 0 0 25 45 138
2018 Administration and Foreign Services 14 30 33 15 5 2 1 20 46 869
2018 Technical 28 33 30 10 0 0 0 10 60 40
2018 Other occupational category 12 21 23 15 20 3 6 38 36 35
2017 Executive 15 17 44 12 12 0 0 25 32 73
2017 Scientific and Professional 15 33 32 13 5 0 2 19 49 119
2017 Administration and Foreign Services 17 30 33 12 4 2 2 17 49 904
2017 Technical 9 33 34 9 5 6 3 16 46 33
2017 Administrative Support 11 11 25 29 9 6 9 45 25 35
2017 Other occupational category 10 10 29 17 25 4 6 46 22 53
2014 Executive 26 30 28 7 7 0 1 14 57 84
2014 Scientific and Professional 20 28 32 11 8 0 1 19 48 106
2014 Administration and Foreign Services 26 30 29 7 4 1 2 11 59 993
2014 Technical 45 26 20 9 0 0 0 9 71 35
2014 Administrative Support 10 19 28 22 12 3 6 38 32 68
2014 Other occupational category 25 16 13 11 23 5 7 39 47 25

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 13 29 36 14 5 0 3 20 43 77
2019 Scientific and Professional 11 22 39 18 9 1 1 27 33 148
2019 Administration and Foreign Services 8 23 38 24 7 0 1 31 31 798
2019 Technical 10 17 38 26 10 0 0 36 26 42
2019 Other occupational category 2 7 12 30 42 2 5 77 10 45
2018 Executive 12 33 35 15 4 1 0 19 46 75
2018 Scientific and Professional 9 22 37 23 7 1 0 30 32 138
2018 Administration and Foreign Services 8 23 38 22 7 1 1 30 32 866
2018 Technical 5 13 53 23 8 0 0 30 18 40
2018 Other occupational category 0 9 18 29 44 0 0 73 9 35
2017 Executive 16 34 29 15 5 0 0 21 51 73
2017 Scientific and Professional 13 17 34 22 11 2 1 34 31 118
2017 Administration and Foreign Services 10 22 37 20 8 1 2 28 33 904
2017 Technical 3 6 46 27 15 0 3 43 9 33
2017 Administrative Support 3 5 33 25 19 3 12 51 10 33
2017 Other occupational category 2 6 19 29 39 0 6 72 8 53
2014 Executive 14 28 45 9 4 0 0 13 42 84
2014 Scientific and Professional 5 21 42 20 12 1 1 32 26 106
2014 Administration and Foreign Services 9 25 38 21 6 1 1 27 35 992
2014 Technical 3 17 43 26 11 0 0 37 20 35
2014 Administrative Support 1 10 32 28 16 1 10 51 13 68
2014 Other occupational category 0 5 24 37 25 0 9 69 5 25

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 18 33 32 5 8 0 4 14 53 76
2019 Scientific and Professional 14 27 22 23 12 1 1 36 42 148
2019 Administration and Foreign Services 15 26 29 18 8 1 3 26 43 800
2019 Technical 17 32 12 24 12 2 0 38 50 41
2019 Other occupational category 1 2 16 34 40 0 7 79 3 45
2018 Executive 18 36 32 9 4 1 0 13 55 76
2018 Scientific and Professional 13 20 35 20 7 4 1 29 34 136
2018 Administration and Foreign Services 16 27 28 18 8 1 2 27 44 868
2018 Technical 23 18 30 23 5 3 0 28 41 40
2018 Other occupational category 1 20 17 17 41 0 3 60 22 35
2017 Executive 30 30 29 4 5 0 1 10 61 73
2017 Scientific and Professional 20 26 23 16 9 4 2 27 49 119
2017 Administration and Foreign Services 17 28 29 16 6 2 3 23 47 905
2017 Technical 12 16 33 9 15 6 9 29 33 33
2017 Administrative Support 6 24 30 16 16 3 5 34 33 33
2017 Other occupational category 0 6 12 27 34 4 17 78 7 52
2014 Executive 27 34 28 7 2 1 0 10 62 84
2014 Scientific and Professional 17 37 22 12 9 3 1 22 56 106
2014 Administration and Foreign Services 19 32 28 12 6 1 2 18 53 992
2014 Technical 23 29 37 11 0 0 0 11 51 35
2014 Administrative Support 7 14 38 15 17 2 8 35 24 67
2014 Other occupational category 14 13 16 23 25 5 5 52 30 25

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 5 14 35 26 17 0 3 44 20 77
2019 Scientific and Professional 9 18 26 28 15 2 2 44 29 148
2019 Administration and Foreign Services 9 20 32 25 11 1 2 37 30 799
2019 Technical 5 17 24 32 22 0 0 54 22 41
2019 Other occupational category 5 0 10 33 41 9 2 84 5 45
2018 Executive 3 20 38 31 7 1 0 38 23 74
2018 Scientific and Professional 7 18 30 28 11 4 1 41 27 138
2018 Administration and Foreign Services 9 25 28 23 11 2 3 35 35 870
2018 Technical 5 10 15 50 13 3 5 68 16 40
2018 Other occupational category 6 15 13 23 35 9 0 64 22 35
2017 Executive 8 23 27 27 14 0 0 41 31 73
2017 Scientific and Professional 11 18 31 22 14 3 2 37 31 119
2017 Administration and Foreign Services 9 22 28 23 11 3 4 37 32 902
2017 Technical 0 9 15 27 27 6 15 69 12 33
2017 Administrative Support 6 13 21 24 21 8 6 53 22 34
2017 Other occupational category 0 8 10 13 42 10 17 75 12 53
2014 Executive 6 18 30 37 6 0 2 44 25 83
2014 Scientific and Professional 6 18 27 30 14 3 3 47 25 106
2014 Administration and Foreign Services 9 21 30 24 12 2 3 37 32 993
2014 Technical 0 9 28 34 20 0 9 60 9 35
2014 Administrative Support 4 19 32 19 12 3 10 36 27 68
2014 Other occupational category 5 11 27 15 14 16 12 41 22 25

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 20 24 34 12 8 0 3 20 45 76
2019 Scientific and Professional 14 27 32 22 4 1 1 26 41 148
2019 Administration and Foreign Services 12 28 39 14 5 1 2 20 40 797
2019 Technical 29 29 36 0 7 0 0 7 57 42
2019 Other occupational category 3 11 27 18 31 2 7 54 16 45
2018 Executive 12 21 47 17 1 1 0 19 33 76
2018 Scientific and Professional 13 25 38 17 6 2 0 24 38 139
2018 Administration and Foreign Services 13 25 36 15 7 3 1 23 39 872
2018 Technical 35 25 28 8 5 0 0 13 60 40
2018 Other occupational category 9 9 26 15 29 9 3 50 20 34
2017 Executive 14 29 40 14 4 0 0 18 43 73
2017 Scientific and Professional 18 26 36 14 3 3 1 17 46 119
2017 Administration and Foreign Services 15 28 31 14 7 2 2 22 45 904
2017 Technical 9 31 36 12 6 6 0 19 42 33
2017 Administrative Support 9 3 48 21 6 6 6 31 14 34
2017 Other occupational category 4 8 13 19 34 8 13 68 16 53
2014 Executive 20 41 31 6 2 0 0 8 61 84
2014 Scientific and Professional 15 29 32 15 5 3 1 21 46 106
2014 Administration and Foreign Services 16 25 36 13 6 1 2 19 43 992
2014 Technical 34 37 26 3 0 0 0 3 71 35
2014 Administrative Support 11 15 30 24 9 4 7 37 29 68
2014 Other occupational category 7 12 29 16 27 5 5 48 20 25

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 8 16 45 22 8 0 1 30 24 77
2019 Scientific and Professional 8 17 36 25 14 1 0 39 25 149
2019 Administration and Foreign Services 8 21 36 23 10 1 1 34 29 800
2019 Technical 21 33 26 10 10 0 0 19 55 42
2019 Other occupational category 11 7 26 19 27 2 7 51 20 45
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 91 8 0 0 0 0 1 100 0 77
2019 Scientific and Professional 74 17 2 7 0 0 0 91 7 149
2019 Administration and Foreign Services 70 20 5 3 1 0 1 91 4 799
2019 Technical 60 24 7 7 2 0 0 83 10 42
2019 Other occupational category 86 11 0 0 0 0 2 100 0 45
2017 Executive 78 18 1 1 0 0 1 97 1 72
2017 Scientific and Professional 72 22 3 1 2 1 0 94 3 119
2017 Administration and Foreign Services 70 23 4 2 1 0 0 93 3 908
2017 Technical 67 18 4 6 0 0 6 90 6 33
2017 Administrative Support 51 43 3 0 3 0 0 94 3 35
2017 Other occupational category 73 13 4 2 4 0 4 90 6 53
2014 Executive 88 11 0 1 0 0 0 99 1 84
2014 Scientific and Professional 72 21 3 3 2 0 0 93 5 106
2014 Administration and Foreign Services 69 23 4 3 1 0 0 92 4 995
2014 Technical 66 23 3 8 0 0 0 89 8 35
2014 Administrative Support 72 20 3 3 0 0 2 94 3 67
2014 Other occupational category 78 13 4 0 4 0 0 91 4 26

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 57 34 3 3 3 0 1 92 5 77
2019 Scientific and Professional 27 32 9 10 7 7 7 69 20 148
2019 Administration and Foreign Services 32 31 15 8 4 6 4 71 13 800
2019 Technical 36 38 10 5 7 5 0 78 13 42
2019 Other occupational category 53 18 9 5 5 0 9 79 11 45
2018 Executive 45 40 4 7 1 3 0 88 8 75
2018 Scientific and Professional 26 26 18 8 8 9 5 61 18 140
2018 Administration and Foreign Services 24 38 14 10 5 6 3 69 16 875
2018 Technical 25 35 15 3 8 13 3 71 12 40
2018 Other occupational category 63 12 6 3 4 3 9 85 8 34
2017 Executive 56 30 6 1 3 3 1 90 4 72
2017 Scientific and Professional 22 28 18 11 10 7 5 57 23 119
2017 Administration and Foreign Services 30 32 14 8 6 6 4 69 16 905
2017 Technical 27 18 22 3 3 18 9 62 8 33
2017 Administrative Support 32 42 12 9 3 3 0 76 12 35
2017 Other occupational category 40 29 0 0 4 4 23 95 5 53
2014 Executive 50 38 6 0 1 4 1 93 1 84
2014 Scientific and Professional 32 30 17 6 7 4 5 68 13 106
2014 Administration and Foreign Services 29 32 15 10 6 4 4 67 17 994
2014 Technical 29 40 14 9 0 6 3 75 9 35
2014 Administrative Support 37 35 13 6 1 4 3 78 8 68
2014 Other occupational category 46 15 4 4 4 4 22 82 12 26

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 75 17 3 5 0 0 0 92 5 76
2019 Scientific and Professional 54 28 7 7 3 1 0 82 11 149
2019 Administration and Foreign Services 52 32 6 7 3 0 0 84 10 796
2019 Technical 48 31 7 10 5 0 0 79 14 42
2019 Other occupational category 63 23 2 8 5 0 0 85 12 45
2018 Executive 66 25 1 5 3 0 0 91 8 76
2018 Scientific and Professional 48 36 4 4 9 0 0 84 13 140
2018 Administration and Foreign Services 50 34 6 6 4 0 0 84 9 875
2018 Technical 40 38 5 13 5 0 0 78 18 40
2018 Other occupational category 75 15 3 3 4 0 0 90 7 34
2017 Executive 78 15 6 1 0 0 0 93 1 72
2017 Scientific and Professional 42 32 8 12 5 2 0 75 17 118
2017 Administration and Foreign Services 51 31 7 7 5 0 0 81 11 908
2017 Technical 52 27 9 6 3 2 0 81 9 33
2017 Administrative Support 49 27 18 6 0 0 0 76 6 35
2017 Other occupational category 75 19 2 0 2 2 0 96 2 53
2014 Executive 74 18 6 2 0 0 0 92 2 84
2014 Scientific and Professional 51 25 10 8 5 1 0 77 12 106
2014 Administration and Foreign Services 47 33 10 6 3 0 0 81 9 994
2014 Technical 41 38 6 9 3 0 3 82 12 34
2014 Administrative Support 54 25 9 4 3 3 2 83 8 67
2014 Other occupational category 65 22 0 0 9 4 0 91 9 26

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 69 24 1 5 0 0 0 93 5 75
2019 Scientific and Professional 64 23 5 6 1 0 0 87 7 149
2019 Administration and Foreign Services 56 31 5 5 1 0 0 88 7 798
2019 Technical 52 33 5 5 5 0 0 86 10 42
2019 Other occupational category 76 14 2 8 0 0 0 90 8 44
2018 Executive 67 25 5 1 1 0 0 92 3 76
2018 Scientific and Professional 62 29 3 4 1 0 0 91 6 140
2018 Administration and Foreign Services 53 35 6 4 1 0 0 89 5 872
2018 Technical 58 23 13 5 3 0 0 80 8 40
2018 Other occupational category 80 15 3 0 1 0 0 96 1 33
2017 Executive 63 27 3 5 1 0 0 90 7 73
2017 Scientific and Professional 44 36 11 3 7 0 0 80 9 119
2017 Administration and Foreign Services 47 40 7 4 2 0 0 87 6 904
2017 Technical 62 31 6 0 0 0 0 94 0 32
2017 Administrative Support 69 19 6 6 0 0 0 88 6 35
2017 Other occupational category 81 11 0 8 0 0 0 92 8 53
2014 Executive 69 27 4 0 0 0 0 96 0 84
2014 Scientific and Professional 56 36 2 2 5 0 0 91 7 106
2014 Administration and Foreign Services 45 39 9 5 2 0 0 84 6 995
2014 Technical 60 31 3 6 0 0 0 91 6 35
2014 Administrative Support 53 33 10 3 0 0 1 87 3 68
2014 Other occupational category 70 24 2 4 0 0 0 94 4 26

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 65 29 3 3 1 0 0 94 4 77
2019 Scientific and Professional 54 36 5 3 3 0 0 90 5 149
2019 Administration and Foreign Services 50 36 8 3 1 0 0 87 5 798
2019 Technical 50 33 10 7 0 0 0 83 7 42
2019 Other occupational category 67 19 5 7 0 2 0 88 7 45
2018 Executive 69 25 3 3 0 0 0 95 3 75
2018 Scientific and Professional 48 42 4 4 1 1 0 91 5 139
2018 Administration and Foreign Services 45 41 7 4 1 1 0 87 5 875
2018 Technical 48 38 3 8 5 0 0 85 13 40
2018 Other occupational category 71 22 3 0 1 3 0 96 1 33
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 83 14 1 1 0 0 0 97 1 77
2019 Scientific and Professional 58 27 8 3 1 2 1 88 4 149
2019 Administration and Foreign Services 51 30 9 4 2 1 3 84 6 800
2019 Technical 50 29 14 7 0 0 0 79 7 42
2019 Other occupational category 49 18 11 10 5 2 5 72 16 45

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 58 25 9 7 1 0 0 83 8 76
2019 Scientific and Professional 40 36 11 9 3 1 1 77 12 149
2019 Administration and Foreign Services 46 33 10 8 2 1 0 80 10 799
2019 Technical 33 40 17 7 0 0 2 76 7 42
2019 Other occupational category 47 28 7 11 2 0 5 78 14 45
2018 Executive 41 39 9 4 7 0 0 80 11 75
2018 Scientific and Professional 39 38 10 8 6 0 0 76 14 140
2018 Administration and Foreign Services 44 35 10 6 4 0 1 79 10 874
2018 Technical 48 23 15 10 5 0 0 70 15 40
2018 Other occupational category 60 21 9 6 4 0 0 81 10 34
2017 Executive 45 37 15 3 0 0 0 82 3 72
2017 Scientific and Professional 36 42 9 7 3 2 1 80 11 119
2017 Administration and Foreign Services 43 35 10 8 3 1 0 79 10 908
2017 Technical 51 40 6 0 0 0 3 94 0 33
2017 Administrative Support 35 52 11 0 3 0 0 86 3 35
2017 Other occupational category 63 26 2 10 0 0 0 89 10 53
2014 Executive 43 39 9 6 1 0 1 83 7 84
2014 Scientific and Professional 45 35 9 6 6 0 0 80 11 106
2014 Administration and Foreign Services 41 36 12 6 3 1 0 78 9 995
2014 Technical 46 46 6 0 3 0 0 91 3 35
2014 Administrative Support 38 38 15 7 0 0 2 77 7 67
2014 Other occupational category 43 35 4 4 0 0 13 90 5 26

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 71 19 5 3 1 0 0 91 4 77
2019 Scientific and Professional 45 29 11 11 3 1 0 75 14 146
2019 Administration and Foreign Services 54 29 8 6 2 1 1 85 8 799
2019 Technical 45 43 5 5 2 0 0 88 7 42
2019 Other occupational category 56 21 19 2 0 0 2 78 2 45
2018 Executive 56 28 7 0 5 3 1 88 6 75
2018 Scientific and Professional 54 29 6 4 5 1 0 85 9 140
2018 Administration and Foreign Services 52 30 9 4 2 2 1 84 6 872
2018 Technical 53 28 10 8 3 0 0 80 10 40
2018 Other occupational category 63 24 3 6 1 3 0 90 7 34
2017 Executive 70 21 5 3 0 1 0 92 3 73
2017 Scientific and Professional 47 38 9 3 1 2 1 86 4 119
2017 Administration and Foreign Services 49 32 10 5 2 2 0 83 7 905
2017 Technical 51 37 3 6 0 0 3 91 6 33
2017 Administrative Support 40 48 9 0 3 0 0 88 3 35
2017 Other occupational category 79 15 4 0 0 2 0 96 0 53
2014 Executive 54 35 7 2 0 0 1 90 2 84
2014 Scientific and Professional 53 29 9 2 3 3 1 85 5 106
2014 Administration and Foreign Services 46 33 13 4 2 2 1 81 6 995
2014 Technical 54 28 11 3 0 3 0 85 3 35
2014 Administrative Support 46 37 12 1 0 3 1 86 1 68
2014 Other occupational category 60 17 9 4 0 4 5 86 5 26

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 61 34 1 3 1 0 0 95 4 76
2019 Scientific and Professional 44 34 9 8 4 1 1 79 12 149
2019 Administration and Foreign Services 51 33 8 5 2 0 0 85 7 800
2019 Technical 40 40 12 5 2 0 0 81 7 42
2019 Other occupational category 56 23 12 7 0 0 2 80 7 45
2018 Executive 54 33 5 4 3 1 0 88 7 76
2018 Scientific and Professional 46 38 4 3 7 1 1 85 10 139
2018 Administration and Foreign Services 48 34 8 6 4 0 1 83 9 872
2018 Technical 41 36 5 13 5 0 0 77 18 39
2018 Other occupational category 68 12 12 6 1 0 0 80 7 33
2017 Executive 65 31 3 1 0 0 0 96 1 73
2017 Scientific and Professional 42 40 9 5 2 1 1 83 8 119
2017 Administration and Foreign Services 46 37 8 5 3 0 0 83 8 908
2017 Technical 54 37 3 3 3 0 0 91 6 33
2017 Administrative Support 40 48 12 0 0 0 0 88 0 35
2017 Other occupational category 66 31 2 2 0 0 0 96 2 53
2014 Executive 59 30 4 6 1 0 0 89 7 84
2014 Scientific and Professional 50 33 10 4 4 0 0 83 8 106
2014 Administration and Foreign Services 47 33 12 5 3 0 0 80 8 994
2014 Technical 37 40 14 6 3 0 0 77 9 35
2014 Administrative Support 45 34 16 4 0 0 1 80 4 68
2014 Other occupational category 45 38 9 0 0 4 4 90 0 26

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 88 11 0 1 0 0 0 99 1 75
2019 Scientific and Professional 89 7 3 1 0 1 0 96 1 149
2019 Administration and Foreign Services 84 11 2 1 1 0 0 96 2 796
2019 Technical 86 7 2 2 2 0 0 93 5 42
2019 Other occupational category 93 7 0 0 0 0 0 100 0 45
2017 Executive 90 8 1 0 0 0 0 99 0 73
2017 Scientific and Professional 79 17 2 1 1 0 1 97 2 119
2017 Administration and Foreign Services 82 15 2 1 1 0 0 97 2 905
2017 Technical 81 16 0 0 0 0 3 100 0 33
2017 Administrative Support 76 21 0 3 0 0 0 97 3 35
2017 Other occupational category 92 4 0 4 0 0 0 96 4 53
2014 Executive 91 8 1 0 0 0 0 99 0 84
2014 Scientific and Professional 79 15 2 2 2 0 0 94 4 106
2014 Administration and Foreign Services 80 16 2 1 1 0 1 96 2 995
2014 Technical 86 6 3 6 0 0 0 91 6 35
2014 Administrative Support 72 21 3 3 0 0 1 94 3 68
2014 Other occupational category 90 10 0 0 0 0 0 100 0 26

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 66 17 10 1 1 1 3 86 3 77
2019 Scientific and Professional 61 23 7 5 1 1 2 87 6 149
2019 Administration and Foreign Services 66 20 4 5 2 1 3 89 7 798
2019 Technical 71 21 2 0 5 0 0 93 5 42
2019 Other occupational category 76 14 0 5 2 0 2 92 8 45
2017 Executive 52 15 8 3 1 8 12 85 5 73
2017 Scientific and Professional 53 25 8 6 3 3 2 82 10 119
2017 Administration and Foreign Services 53 27 6 5 3 2 2 84 9 906
2017 Technical 70 24 6 0 0 0 0 94 0 33
2017 Administrative Support 40 36 15 0 6 0 3 79 6 35
2017 Other occupational category 66 11 8 4 2 0 10 85 6 53
2014 Executive 46 18 6 3 1 2 24 87 5 84
2014 Scientific and Professional 57 17 7 7 4 7 2 80 12 106
2014 Administration and Foreign Services 46 29 8 5 4 2 5 81 10 994
2014 Technical 57 23 6 0 0 11 3 93 0 35
2014 Administrative Support 48 16 13 3 3 3 15 77 7 68
2014 Other occupational category 49 19 9 4 0 4 15 84 5 26

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 68 26 3 3 1 0 0 94 4 77
2019 Scientific and Professional 61 28 6 2 2 1 0 90 4 149
2019 Administration and Foreign Services 68 19 8 3 2 1 0 87 5 801
2019 Technical 69 14 7 5 5 0 0 83 10 42
2019 Other occupational category 85 15 0 0 0 0 0 100 0 45
2018 Executive 61 25 5 4 4 1 0 87 8 76
2018 Scientific and Professional 58 28 6 2 4 2 0 88 7 140
2018 Administration and Foreign Services 63 24 7 3 3 1 0 87 6 872
2018 Technical 58 33 5 0 3 3 0 92 3 40
2018 Other occupational category 72 18 3 6 1 0 0 90 7 34
2017 Executive 70 14 8 5 1 1 0 85 7 73
2017 Scientific and Professional 56 29 8 3 3 0 1 86 6 119
2017 Administration and Foreign Services 59 24 8 3 4 1 0 84 8 908
2017 Technical 72 18 3 3 0 3 0 94 3 33
2017 Administrative Support 58 25 17 0 0 0 0 83 0 35
2017 Other occupational category 79 16 4 0 0 2 0 96 0 52

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 70 22 1 5 1 0 0 92 6 77
2019 Scientific and Professional 50 23 14 11 2 1 0 73 13 148
2019 Administration and Foreign Services 56 28 7 6 3 0 0 85 8 798
2019 Technical 50 36 7 5 2 0 0 86 7 42
2019 Other occupational category 53 32 11 3 0 0 0 85 3 45
2018 Executive 59 21 8 4 5 1 1 82 9 76
2018 Scientific and Professional 45 31 10 6 8 0 0 76 14 140
2018 Administration and Foreign Services 53 28 9 6 3 0 1 82 9 874
2018 Technical 45 30 13 5 5 3 0 77 10 40
2018 Other occupational category 66 18 6 9 1 0 0 84 10 34
2017 Executive 71 20 5 1 1 0 0 92 3 73
2017 Scientific and Professional 47 34 7 7 4 0 1 82 11 119
2017 Administration and Foreign Services 56 26 9 6 4 0 0 82 10 908
2017 Technical 57 30 6 0 3 3 0 91 3 33
2017 Administrative Support 52 33 15 0 0 0 0 85 0 35
2017 Other occupational category 75 13 8 4 0 0 0 89 4 53
2014 Executive 58 28 11 2 1 0 0 86 4 84
2014 Scientific and Professional 49 31 8 8 4 0 0 80 12 106
2014 Administration and Foreign Services 49 32 10 5 3 1 0 82 8 994
2014 Technical 57 28 9 0 3 3 0 88 3 35
2014 Administrative Support 48 33 15 1 0 1 1 83 2 68
2014 Other occupational category 54 38 0 9 0 0 0 91 9 26

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 31 55 5 8 1 0 0 85 9 75
2019 Scientific and Professional 21 58 6 10 0 2 2 83 11 48
2019 Administration and Foreign Services 24 50 13 10 0 1 2 76 11 229
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 45 34 9 8 4 0 0 79 12 76
2019 Scientific and Professional 31 31 17 7 2 11 1 70 10 149
2019 Administration and Foreign Services 29 44 12 6 2 6 0 78 9 791
2019 Technical 29 43 7 7 5 10 0 79 13 42
2019 Other occupational category 69 18 7 0 3 2 0 90 3 45
2018 Executive 52 29 7 5 5 1 0 82 11 75
2018 Scientific and Professional 37 36 11 4 1 11 0 82 6 139
2018 Administration and Foreign Services 32 39 15 6 3 6 0 74 9 875
2018 Technical 33 48 5 3 5 8 0 86 8 40
2018 Other occupational category 67 20 3 3 1 6 0 93 4 35
2017 Executive 51 31 10 4 4 0 0 82 8 73
2017 Scientific and Professional 29 42 11 7 6 6 0 75 13 119
2017 Administration and Foreign Services 25 41 17 7 4 7 0 71 12 907
2017 Technical 51 28 3 3 3 12 0 90 7 33
2017 Administrative Support 29 42 14 3 3 9 0 78 6 35
2017 Other occupational category 62 25 2 0 0 11 0 98 0 53
2014 Executive 51 37 7 4 0 1 0 89 4 84
2014 Scientific and Professional 26 43 16 6 1 8 0 74 8 106
2014 Administration and Foreign Services 21 39 20 9 3 8 0 65 13 994
2014 Technical 37 31 9 9 0 14 0 80 10 35
2014 Administrative Support 40 33 17 3 1 4 1 77 4 68
2014 Other occupational category 56 24 4 4 2 4 4 88 7 26

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 45 33 9 9 3 0 0 79 12 75
2019 Scientific and Professional 30 39 17 8 5 2 0 70 13 149
2019 Administration and Foreign Services 24 45 18 8 3 2 0 71 11 790
2019 Technical 22 34 24 12 5 2 0 58 18 41
2019 Other occupational category 69 16 7 3 2 2 0 87 6 45
2018 Executive 47 39 4 3 7 1 0 86 9 75
2018 Scientific and Professional 30 39 20 8 1 2 0 70 10 139
2018 Administration and Foreign Services 27 43 17 8 4 1 0 71 12 875
2018 Technical 23 50 10 5 8 5 0 76 13 40
2018 Other occupational category 64 23 3 0 4 6 0 93 4 35
2017 Executive 41 35 12 4 7 0 0 77 11 73
2017 Scientific and Professional 27 40 11 9 11 2 0 68 21 119
2017 Administration and Foreign Services 22 41 20 10 5 2 0 65 15 908
2017 Technical 42 31 9 6 6 3 3 77 13 33
2017 Administrative Support 24 33 26 6 0 12 0 64 7 35
2017 Other occupational category 54 29 8 0 0 10 0 92 0 53
2014 Executive 49 32 15 4 0 0 0 81 4 84
2014 Scientific and Professional 20 41 24 8 4 2 1 63 13 106
2014 Administration and Foreign Services 19 40 22 11 5 3 0 61 17 994
2014 Technical 37 28 17 9 0 9 0 72 9 35
2014 Administrative Support 34 37 18 6 1 3 1 74 7 68
2014 Other occupational category 54 22 9 0 6 9 0 83 7 26

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 24 50 13 8 5 0 0 74 13 76
2019 Scientific and Professional 24 34 21 9 6 6 0 61 17 148
2019 Administration and Foreign Services 18 41 20 10 4 7 0 64 15 786
2019 Technical 12 36 19 19 7 7 0 51 28 42
2019 Other occupational category 56 18 14 1 2 9 0 81 3 45
2018 Executive 30 50 11 4 4 1 0 81 8 76
2018 Scientific and Professional 17 40 22 9 4 8 0 63 13 139
2018 Administration and Foreign Services 19 41 21 10 4 5 0 63 14 871
2018 Technical 8 53 15 5 8 13 0 69 14 40
2018 Other occupational category 55 23 6 6 1 9 0 86 7 35
2017 Executive 22 44 18 10 7 0 0 66 16 73
2017 Scientific and Professional 15 39 18 10 10 8 0 58 22 119
2017 Administration and Foreign Services 14 40 23 12 4 6 0 58 18 907
2017 Technical 33 37 9 9 3 9 0 77 13 33
2017 Administrative Support 21 33 26 6 0 15 0 63 7 35
2017 Other occupational category 41 32 8 4 0 15 0 87 4 53
2014 Executive 27 49 15 5 2 1 0 77 7 84
2014 Scientific and Professional 12 34 31 14 3 5 1 49 18 106
2014 Administration and Foreign Services 13 36 25 13 6 7 0 53 21 995
2014 Technical 20 37 14 17 3 9 0 62 22 35
2014 Administrative Support 24 37 29 3 1 4 1 65 4 68
2014 Other occupational category 43 25 4 4 2 22 0 86 8 26

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 25 46 16 7 7 0 0 71 13 76
2019 Scientific and Professional 18 41 13 20 6 2 0 60 26 147
2019 Administration and Foreign Services 18 41 19 13 5 3 0 62 19 794
2019 Technical 19 38 17 19 7 0 0 57 26 42
2019 Other occupational category 49 27 9 2 1 9 2 86 4 45
2018 Executive 24 55 8 8 3 3 0 81 11 76
2018 Scientific and Professional 20 42 13 17 6 3 0 64 23 139
2018 Administration and Foreign Services 18 43 18 14 5 3 0 62 20 876
2018 Technical 10 40 15 20 10 5 0 53 32 40
2018 Other occupational category 51 36 0 0 7 6 0 93 7 34
2017 Executive 28 52 8 7 5 0 0 79 12 73
2017 Scientific and Professional 17 42 15 10 15 1 0 60 25 119
2017 Administration and Foreign Services 18 42 19 13 6 2 0 61 19 907
2017 Technical 33 27 19 12 3 6 0 64 16 33
2017 Administrative Support 24 36 29 12 0 0 0 60 12 35
2017 Other occupational category 40 39 2 6 2 11 0 89 9 53
2014 Executive 38 47 6 8 1 0 0 85 9 83
2014 Scientific and Professional 16 39 20 14 8 3 0 57 22 106
2014 Administration and Foreign Services 17 41 19 14 7 3 0 59 21 993
2014 Technical 14 34 23 11 9 9 0 53 22 35
2014 Administrative Support 28 37 26 3 3 1 1 67 6 68
2014 Other occupational category 43 29 13 9 2 4 0 75 11 26

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 81 16 4 0 0 0 0 96 0 77
2019 Scientific and Professional 68 25 5 1 0 1 0 94 1 148
2019 Administration and Foreign Services 64 25 7 1 1 2 0 91 2 800
2019 Technical 52 29 14 0 2 2 0 83 2 42
2019 Other occupational category 81 12 2 2 0 2 0 95 2 45
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 29 51 9 12 0 0 0 79 12 77
2019 Scientific and Professional 25 52 13 7 2 1 0 78 9 148
2019 Administration and Foreign Services 29 48 15 6 1 1 0 78 7 800
2019 Technical 21 48 19 10 2 0 0 69 12 42
2019 Other occupational category 47 39 12 0 0 2 0 87 0 45
2018 Executive 43 47 5 4 1 0 0 89 5 75
2018 Scientific and Professional 23 58 14 5 0 1 0 81 5 139
2018 Administration and Foreign Services 28 51 13 6 2 1 0 79 8 876
2018 Technical 30 35 13 15 3 5 0 68 18 40
2018 Other occupational category 55 29 12 0 1 3 0 87 1 35
2017 Executive 30 55 7 7 1 0 0 85 8 73
2017 Scientific and Professional 26 43 13 10 6 2 0 70 16 118
2017 Administration and Foreign Services 29 46 14 8 2 1 0 76 10 907
2017 Technical 31 57 6 0 0 6 0 94 0 33
2017 Administrative Support 35 54 5 6 0 0 0 89 6 35
2017 Other occupational category 52 27 6 6 2 8 0 86 8 53
2014 Executive 43 38 13 5 1 0 0 81 6 84
2014 Scientific and Professional 24 42 17 10 5 1 0 67 15 106
2014 Administration and Foreign Services 27 47 17 6 2 2 0 75 8 995
2014 Technical 34 49 9 9 0 0 0 83 9 35
2014 Administrative Support 42 36 13 4 0 3 1 82 5 68
2014 Other occupational category 56 16 9 13 2 4 0 75 16 26

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 12 43 20 18 7 0 0 55 25 76
2019 Scientific and Professional 13 40 19 16 8 3 1 56 24 146
2019 Administration and Foreign Services 17 41 21 14 4 3 0 59 19 794
2019 Technical 10 40 21 14 7 7 0 54 23 42
2019 Other occupational category 34 47 7 3 2 7 0 86 6 44

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 71 27 0 1 0 0 0 99 1 77
2019 Scientific and Professional 45 34 9 5 4 1 2 82 9 149
2019 Administration and Foreign Services 41 39 10 5 2 1 0 82 7 799
2019 Technical 21 48 10 19 2 0 0 69 21 42
2019 Other occupational category 44 32 12 5 5 0 2 78 9 45
2018 Executive 77 18 0 3 0 3 0 97 3 74
2018 Scientific and Professional 46 35 9 4 4 3 0 83 8 140
2018 Administration and Foreign Services 44 39 7 4 3 1 1 86 7 875
2018 Technical 38 33 13 5 5 8 0 76 11 40
2018 Other occupational category 47 29 7 15 3 0 0 76 17 35
2017 Executive 88 10 3 0 0 0 0 97 0 73
2017 Scientific and Professional 40 38 9 7 3 4 0 81 10 118
2017 Administration and Foreign Services 44 38 7 5 2 2 1 85 8 908
2017 Technical 33 43 10 8 0 3 3 81 9 33
2017 Administrative Support 32 40 18 11 0 0 0 72 11 35
2017 Other occupational category 48 28 10 6 4 6 0 80 10 53
2014 Executive 79 18 2 0 0 0 0 98 0 84
2014 Scientific and Professional 46 43 6 2 4 0 0 89 6 106
2014 Administration and Foreign Services 45 40 6 4 2 2 1 87 6 995
2014 Technical 40 54 6 0 0 0 0 94 0 35
2014 Administrative Support 45 35 10 4 3 1 1 82 7 68
2014 Other occupational category 27 17 7 4 15 26 3 63 28 26

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 68 24 5 3 0 0 0 92 3 75
2019 Scientific and Professional 43 36 16 3 1 2 0 81 3 148
2019 Administration and Foreign Services 42 40 12 3 2 1 0 83 5 797
2019 Technical 39 41 12 2 2 2 0 83 5 41
2019 Other occupational category 63 23 7 3 2 2 0 87 6 45
2018 Executive 67 26 3 3 0 1 0 94 3 73
2018 Scientific and Professional 43 40 12 3 1 1 0 84 4 139
2018 Administration and Foreign Services 42 42 10 3 2 1 0 85 5 868
2018 Technical 46 41 5 0 3 5 0 92 3 39
2018 Other occupational category 55 23 16 3 0 3 0 81 3 35

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 38 17 9 10 9 10 6 66 23 77
2019 Scientific and Professional 17 23 20 15 7 16 2 48 27 149
2019 Administration and Foreign Services 18 24 21 12 9 12 4 50 25 795
2019 Technical 10 38 14 17 12 5 5 53 32 42
2019 Other occupational category 42 30 9 0 5 9 5 83 6 45
2018 Executive 27 23 9 15 8 7 11 61 28 74
2018 Scientific and Professional 16 18 21 16 7 20 2 44 29 140
2018 Administration and Foreign Services 19 27 20 12 9 11 2 53 24 874
2018 Technical 10 33 20 10 10 18 0 52 24 40
2018 Other occupational category 41 15 17 9 7 6 6 63 18 35
2017 Executive 29 16 9 7 7 10 23 66 21 70
2017 Scientific and Professional 8 22 21 18 12 15 3 37 37 119
2017 Administration and Foreign Services 15 22 22 13 12 13 4 45 29 907
2017 Technical 9 24 8 15 0 27 16 59 27 33
2017 Administrative Support 21 19 24 9 6 12 9 51 19 35
2017 Other occupational category 38 21 11 6 4 17 3 74 12 53
2014 Executive 24 21 17 8 4 9 18 61 16 84
2014 Scientific and Professional 11 16 26 24 11 11 0 31 39 106
2014 Administration and Foreign Services 14 24 21 13 12 14 3 45 30 994
2014 Technical 20 29 23 14 6 9 0 53 22 35
2014 Administrative Support 21 22 29 6 4 9 9 53 12 68
2014 Other occupational category 37 9 0 13 0 26 15 78 22 26

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 38 30 5 19 8 0 0 68 27 77
2019 Scientific and Professional 20 37 14 18 8 3 0 59 27 148
2019 Administration and Foreign Services 24 39 19 12 6 2 0 63 18 794
2019 Technical 17 33 17 17 12 2 2 53 30 42
2019 Other occupational category 49 25 5 5 2 11 2 86 9 45
2018 Executive 25 47 16 7 4 1 0 73 11 75
2018 Scientific and Professional 16 38 22 13 6 5 0 57 19 140
2018 Administration and Foreign Services 22 41 18 12 5 2 0 64 17 874
2018 Technical 30 30 20 15 0 5 0 63 16 40
2018 Other occupational category 58 23 12 6 1 0 0 82 7 35
2017 Executive 47 41 1 7 4 0 0 88 11 73
2017 Scientific and Professional 20 36 17 16 6 6 0 59 23 119
2017 Administration and Foreign Services 28 40 15 10 4 3 0 70 15 905
2017 Technical 30 45 3 12 0 6 3 83 13 33
2017 Administrative Support 23 51 15 0 6 6 0 78 6 35
2017 Other occupational category 38 27 11 2 2 15 5 81 5 53
2014 Executive 35 40 15 5 4 0 0 76 9 84
2014 Scientific and Professional 21 31 24 17 6 0 0 52 24 105
2014 Administration and Foreign Services 23 41 18 11 5 2 0 65 17 994
2014 Technical 9 37 34 9 6 6 0 48 15 35
2014 Administrative Support 33 32 16 7 1 9 1 72 10 68
2014 Other occupational category 32 28 5 11 4 9 11 75 19 26

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 43 21 12 8 12 3 1 67 21 76
2019 Scientific and Professional 20 34 12 13 17 3 1 56 31 149
2019 Administration and Foreign Services 19 32 18 16 11 2 2 53 28 798
2019 Technical 5 31 14 26 21 2 0 37 49 42
2019 Other occupational category 43 26 7 5 5 9 5 80 12 45
2018 Executive 33 24 11 16 11 3 3 61 28 75
2018 Scientific and Professional 18 27 16 22 12 2 1 47 36 139
2018 Administration and Foreign Services 22 31 18 15 10 2 2 55 26 877
2018 Technical 18 33 13 25 10 3 0 51 36 40
2018 Other occupational category 42 21 15 15 1 3 3 67 17 34
2017 Executive 36 26 12 8 8 1 7 68 18 72
2017 Scientific and Professional 13 27 18 18 18 3 2 43 38 119
2017 Administration and Foreign Services 19 31 16 18 11 3 2 53 31 907
2017 Technical 12 31 12 18 9 0 18 53 33 33
2017 Administrative Support 24 20 22 19 9 6 0 46 30 35
2017 Other occupational category 33 27 6 8 0 16 10 82 11 52
2014 Executive 33 33 15 8 7 1 2 69 15 84
2014 Scientific and Professional 12 20 18 29 17 3 1 34 48 106
2014 Administration and Foreign Services 14 29 17 21 14 3 1 46 36 995
2014 Technical 11 23 31 20 9 6 0 36 30 35
2014 Administrative Support 12 25 22 16 13 6 6 42 33 68
2014 Other occupational category 25 18 13 9 6 4 24 60 21 26

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 61 24 7 7 1 0 1 85 8 76
2019 Scientific and Professional 54 21 13 6 4 0 1 76 10 149
2019 Administration and Foreign Services 54 24 12 4 3 0 2 81 7 798
2019 Technical 48 24 21 0 5 2 0 73 5 42
2019 Other occupational category 56 21 5 0 0 0 18 93 0 45

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 81 6 0 0 0 0 13 100 0 77
2019 Scientific and Professional 64 9 7 5 4 1 11 83 10 149
2019 Administration and Foreign Services 65 10 5 3 3 1 13 87 7 797
2019 Technical 55 17 10 7 2 2 7 79 11 42
2019 Other occupational category 52 9 16 2 2 0 18 75 6 45

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 77 17 3 3 0 0 1 95 3 77
2019 Scientific and Professional 52 28 13 4 3 0 1 80 7 149
2019 Administration and Foreign Services 55 21 13 3 3 1 3 79 7 798
2019 Technical 40 29 24 2 2 0 2 71 5 42
2019 Other occupational category 51 18 10 0 5 0 16 83 5 45

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 75 14 4 3 1 1 1 92 4 77
2019 Scientific and Professional 45 19 19 5 7 2 3 68 12 149
2019 Administration and Foreign Services 47 19 14 7 4 3 5 73 12 792
2019 Technical 21 31 26 7 2 7 5 59 11 42
2019 Other occupational category 47 18 11 1 5 0 18 79 7 45

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 71 8 3 7 1 1 9 88 9 76
2019 Scientific and Professional 68 11 3 4 2 1 10 89 7 148
2019 Administration and Foreign Services 53 13 8 7 7 2 9 74 17 795
2019 Technical 38 17 26 2 10 5 2 59 13 42
2019 Other occupational category 57 9 7 5 6 0 17 79 12 43

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 90 4 3 1 0 0 3 96 1 77
2019 Scientific and Professional 87 4 3 1 0 1 3 96 1 148
2019 Administration and Foreign Services 70 13 7 3 2 1 5 88 5 797
2019 Technical 64 17 7 2 0 5 5 89 3 42
2019 Other occupational category 59 7 7 9 5 0 14 76 16 44

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 86 7 4 0 1 1 1 95 1 76
2019 Scientific and Professional 74 9 5 2 3 4 3 90 5 149
2019 Administration and Foreign Services 78 8 3 2 2 3 4 92 4 797
2019 Technical 81 5 2 5 2 2 2 90 8 42
2019 Other occupational category 74 7 3 2 0 0 14 94 3 45

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 82 4 1 0 3 0 9 96 3 74
2019 Scientific and Professional 81 5 3 0 3 0 8 94 3 147
2019 Administration and Foreign Services 82 5 1 1 1 1 9 97 2 795
2019 Technical 86 5 2 0 2 0 5 95 3 42
2019 Other occupational category 76 7 0 1 0 0 16 99 1 45

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 43 45 6 4 1 0 0 88 5 77
2019 Scientific and Professional 22 44 16 10 3 4 0 69 14 147
2019 Administration and Foreign Services 21 49 17 7 2 4 0 74 9 799
2019 Technical 14 45 26 7 2 5 0 63 10 42
2019 Other occupational category 37 39 15 5 0 5 0 80 5 45
2018 Executive 53 36 8 0 3 0 0 89 3 74
2018 Scientific and Professional 24 44 16 9 2 4 0 71 12 140
2018 Administration and Foreign Services 25 43 19 6 4 3 0 70 10 875
2018 Technical 23 45 10 15 3 5 0 71 18 40
2018 Other occupational category 38 29 17 6 1 9 0 73 7 35
2017 Executive 57 30 10 3 0 0 0 88 3 72
2017 Scientific and Professional 22 40 20 10 3 4 0 65 14 119
2017 Administration and Foreign Services 22 45 19 7 4 3 0 69 11 902
2017 Technical 30 39 15 3 3 6 3 77 7 33
2017 Administrative Support 18 36 35 0 3 9 0 59 3 35
2017 Other occupational category 34 31 18 4 0 11 2 75 4 53

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 50 36 5 8 1 0 0 86 9 76
2019 Scientific and Professional 39 45 10 3 3 0 0 84 6 148
2019 Administration and Foreign Services 41 42 10 5 1 1 0 84 6 794
2019 Technical 33 50 10 5 2 0 0 83 7 42
2019 Other occupational category 76 16 0 5 0 2 0 94 6 45
2018 Executive 58 32 4 5 1 0 0 89 7 76
2018 Scientific and Professional 48 32 9 6 3 3 0 81 10 139
2018 Administration and Foreign Services 44 42 8 3 1 1 0 87 5 870
2018 Technical 43 35 10 0 5 8 0 84 5 40
2018 Other occupational category 61 32 1 6 0 0 0 93 6 35
2017 Executive 52 38 3 5 1 0 0 90 7 73
2017 Scientific and Professional 33 46 15 3 2 1 0 80 5 119
2017 Administration and Foreign Services 40 45 9 3 1 1 0 87 5 905
2017 Technical 48 34 12 3 0 3 0 84 3 33
2017 Administrative Support 35 62 3 0 0 0 0 97 0 35
2017 Other occupational category 77 17 0 2 2 2 0 96 4 53
2014 Executive 62 27 8 1 1 0 0 89 2 84
2014 Scientific and Professional 31 43 14 6 2 4 0 77 8 106
2014 Administration and Foreign Services 40 43 10 3 2 2 0 85 5 995
2014 Technical 51 32 14 0 0 3 0 85 0 35
2014 Administrative Support 51 29 15 3 0 1 1 82 3 68
2014 Other occupational category 72 13 11 0 4 0 0 85 4 26

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 58 29 9 3 1 0 0 87 4 77
2019 Scientific and Professional 51 34 8 3 1 3 0 88 4 146
2019 Administration and Foreign Services 46 39 10 2 1 2 0 87 3 799
2019 Technical 40 40 7 7 0 5 0 85 8 42
2019 Other occupational category 74 16 5 3 0 2 0 92 3 45
2018 Executive 57 33 3 4 1 1 0 92 5 75
2018 Scientific and Professional 45 31 12 6 2 3 0 79 9 139
2018 Administration and Foreign Services 44 41 8 3 1 3 0 87 4 869
2018 Technical 38 35 8 13 0 8 0 78 14 40
2018 Other occupational category 61 35 1 3 0 0 0 96 3 35
2017 Executive 59 29 7 3 3 0 0 88 5 73
2017 Scientific and Professional 40 34 12 6 2 6 0 79 8 118
2017 Administration and Foreign Services 41 38 11 3 2 5 0 83 5 906
2017 Technical 33 34 15 3 0 12 3 79 4 33
2017 Administrative Support 35 45 11 0 3 6 0 85 3 35
2017 Other occupational category 57 27 6 0 2 8 0 92 2 52
2014 Executive 49 40 8 0 1 1 0 90 1 83
2014 Scientific and Professional 35 39 15 4 0 8 0 80 4 106
2014 Administration and Foreign Services 41 40 11 2 1 5 0 85 3 994
2014 Technical 54 26 11 6 0 3 0 82 6 35
2014 Administrative Support 44 28 21 3 0 3 1 75 3 68
2014 Other occupational category 63 22 6 0 4 4 0 89 5 26

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 70 23 1 5 0 0 0 94 5 77
2019 Scientific and Professional 60 27 7 4 1 1 0 88 5 146
2019 Administration and Foreign Services 55 36 6 2 1 0 0 91 3 799
2019 Technical 48 38 7 5 2 0 0 86 7 42
2019 Other occupational category 81 16 3 0 0 0 0 97 0 45
2018 Executive 67 26 1 4 1 0 0 93 5 76
2018 Scientific and Professional 62 32 5 0 1 0 0 94 1 139
2018 Administration and Foreign Services 54 35 8 2 1 0 0 89 3 869
2018 Technical 63 28 0 8 0 3 0 92 8 40
2018 Other occupational category 70 29 0 0 0 1 0 100 0 35
2017 Executive 69 26 0 4 1 0 0 95 5 73
2017 Scientific and Professional 46 40 7 5 1 1 0 87 6 119
2017 Administration and Foreign Services 49 40 7 2 2 0 0 89 4 908
2017 Technical 57 34 6 0 0 3 0 94 0 33
2017 Administrative Support 43 54 3 0 0 0 0 97 0 35
2017 Other occupational category 81 19 0 0 0 0 0 100 0 53
2014 Executive 72 18 11 0 0 0 0 89 0 84
2014 Scientific and Professional 45 44 9 0 0 0 1 90 0 106
2014 Administration and Foreign Services 45 44 7 2 1 0 0 89 3 991
2014 Technical 63 20 11 6 0 0 0 83 6 35
2014 Administrative Support 61 28 7 1 0 0 1 91 2 68
2014 Other occupational category 78 18 0 0 4 0 0 96 4 26

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 68 26 4 3 0 0 0 94 3 77
2019 Scientific and Professional 52 32 11 2 2 0 0 84 4 148
2019 Administration and Foreign Services 56 31 8 3 2 0 0 87 4 795
2019 Technical 48 36 10 2 2 2 0 85 5 42
2019 Other occupational category 72 19 9 0 0 0 0 91 0 45
2018 Executive 70 19 4 3 3 1 0 90 5 74
2018 Scientific and Professional 53 34 8 4 1 0 0 87 5 140
2018 Administration and Foreign Services 53 31 10 3 2 0 0 85 5 868
2018 Technical 60 28 5 5 0 3 0 90 5 40
2018 Other occupational category 73 23 3 0 1 0 0 96 1 35
2017 Executive 65 19 10 3 3 0 0 85 6 72
2017 Scientific and Professional 43 38 9 7 3 0 0 81 10 118
2017 Administration and Foreign Services 49 33 12 3 3 1 0 83 6 903
2017 Technical 57 31 0 6 3 0 3 91 9 33
2017 Administrative Support 46 39 15 0 0 0 0 85 0 35
2017 Other occupational category 75 23 0 0 0 2 0 100 0 53
2014 Executive 57 31 11 0 1 0 0 88 1 84
2014 Scientific and Professional 28 55 11 6 0 0 0 83 6 106
2014 Administration and Foreign Services 38 41 14 4 2 1 0 80 6 995
2014 Technical 43 32 17 6 0 3 0 77 6 35
2014 Administrative Support 46 37 12 3 0 1 1 85 3 68
2014 Other occupational category 72 17 0 11 0 0 0 89 11 26

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 62 27 4 3 4 0 0 90 6 77
2019 Scientific and Professional 45 35 14 3 3 0 0 80 6 148
2019 Administration and Foreign Services 53 34 7 4 2 0 0 87 6 790
2019 Technical 38 43 12 2 5 0 0 81 7 42
2019 Other occupational category 73 19 7 1 0 0 0 92 1 44
2018 Executive 67 21 5 5 1 0 0 88 7 75
2018 Scientific and Professional 47 38 9 4 1 0 0 85 6 139
2018 Administration and Foreign Services 49 36 9 4 2 0 0 85 6 870
2018 Technical 50 38 5 3 3 3 0 90 5 40
2018 Other occupational category 67 29 3 0 1 0 0 96 1 35
2017 Executive 62 25 7 3 4 0 0 86 7 73
2017 Scientific and Professional 39 43 8 8 3 0 0 81 10 118
2017 Administration and Foreign Services 45 37 11 4 2 0 0 83 6 908
2017 Technical 48 37 3 9 0 3 0 87 9 33
2017 Administrative Support 46 39 12 3 0 0 0 85 3 35
2017 Other occupational category 73 25 0 0 0 2 0 100 0 53
2014 Executive 57 29 12 1 1 0 0 86 2 83
2014 Scientific and Professional 26 55 12 6 0 0 1 82 6 106
2014 Administration and Foreign Services 36 45 12 4 2 1 0 81 6 994
2014 Technical 34 40 17 6 3 0 0 74 9 35
2014 Administrative Support 52 32 9 4 0 1 1 87 4 68
2014 Other occupational category 67 22 4 6 0 0 0 89 6 26

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 57 16 13 8 4 3 0 75 12 77
2019 Scientific and Professional 42 27 15 9 5 2 1 70 14 149
2019 Administration and Foreign Services 53 25 9 6 3 3 0 82 9 799
2019 Technical 38 31 14 5 5 5 2 74 10 42
2019 Other occupational category 44 17 16 14 2 7 0 66 17 45
2018 Executive 53 17 14 7 7 3 0 72 14 76
2018 Scientific and Professional 42 28 15 8 5 2 0 71 13 139
2018 Administration and Foreign Services 51 26 13 6 3 1 0 78 9 872
2018 Technical 43 30 13 8 3 3 3 76 11 40
2018 Other occupational category 60 15 15 3 6 1 0 76 9 34
2017 Executive 45 23 20 4 7 0 1 69 11 71
2017 Scientific and Professional 38 27 12 10 9 4 1 68 20 119
2017 Administration and Foreign Services 44 27 15 6 4 4 0 74 10 903
2017 Technical 49 25 5 9 0 9 3 83 10 33
2017 Administrative Support 49 31 6 11 0 3 0 83 11 35
2017 Other occupational category 36 31 6 10 2 16 0 79 14 52
2014 Executive 43 28 13 9 2 4 0 74 12 84
2014 Scientific and Professional 34 24 25 13 2 2 0 59 15 106
2014 Administration and Foreign Services 38 31 15 7 4 4 1 72 12 994
2014 Technical 46 20 28 3 3 0 0 66 6 35
2014 Administrative Support 47 21 16 6 1 4 3 74 8 68
2014 Other occupational category 56 16 13 4 0 11 0 81 5 26
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Executive 49 30 21 77
2019 Scientific and Professional 45 22 33 149
2019 Administration and Foreign Services 32 36 32 801
2019 Technical 29 48 24 42
2019 Other occupational category 51 17 32 45
2018 Executive 41 33 26 76
2018 Scientific and Professional 40 22 38 140
2018 Administration and Foreign Services 31 40 29 876
2018 Technical 26 51 23 39
2018 Other occupational category 50 26 23 35
2017 Executive 49 25 26 73
2017 Scientific and Professional 45 32 23 119
2017 Administration and Foreign Services 31 39 30 907
2017 Technical 24 60 16 33
2017 Administrative Support 22 49 29 35
2017 Other occupational category 41 21 38 53
2014 Executive 45 28 26 84
2014 Scientific and Professional 42 28 30 106
2014 Administration and Foreign Services 32 34 34 994
2014 Technical 20 56 24 34
2014 Administrative Support 35 37 28 68
2014 Other occupational category 38 25 37 26

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Executive 18 29 37 3 3 11 38
2019 Scientific and Professional 3 30 54 4 0 9 67
2019 Administration and Foreign Services 20 38 28 4 4 5 252
2019 Technical 25 0 25 0 33 17 12
2019 Other occupational category 0 6 9 0 85 0 23
2018 Executive 16 29 45 3 0 6 31
2018 Scientific and Professional 11 43 30 7 4 5 56
2018 Administration and Foreign Services 16 39 30 4 3 9 271
2018 Technical 30 10 10 0 30 20 10
2018 Other occupational category 0 6 13 0 81 0 18
2017 Executive 19 27 48 0 0 6 36
2017 Scientific and Professional 11 24 47 6 4 9 54
2017 Administration and Foreign Services 11 35 30 5 8 11 282
2017 Other occupational category 0 9 11 0 75 5 22
2014 Executive 23 36 38 0 9999 3 38
2014 Scientific and Professional 7 22 49 9 9999 14 45
2014 Administration and Foreign Services 12 40 32 6 9999 10 316
2014 Administrative Support 17 44 13 4 9999 21 24
2014 Other occupational category 0 12 52 12 9999 25 10
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 40 29 6 4 0 0 21 87 5 77
2019 Scientific and Professional 31 48 11 9 1 0 0 79 10 147
2019 Administration and Foreign Services 33 49 8 7 2 1 1 83 9 794
2019 Technical 24 41 22 12 0 0 0 66 12 41
2019 Other occupational category 32 16 12 19 5 0 16 57 28 45

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 53 21 1 0 0 1 23 98 0 77
2019 Scientific and Professional 57 24 7 4 1 5 1 87 5 148
2019 Administration and Foreign Services 56 28 6 2 1 5 1 90 3 790
2019 Technical 51 37 10 0 0 2 0 90 0 41
2019 Other occupational category 49 11 15 0 0 9 16 81 0 45
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Executive 6 94 77
2019 Scientific and Professional 13 87 149
2019 Administration and Foreign Services 11 89 799
2019 Technical 12 88 42
2018 Scientific and Professional 11 89 140
2018 Administration and Foreign Services 10 90 876

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 42 58 19
2019 Administration and Foreign Services 52 48 90
2018 Scientific and Professional 56 44 16
2018 Administration and Foreign Services 47 53 91

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 63 37 19
2019 Administration and Foreign Services 60 40 90
2018 Scientific and Professional 56 44 16
2018 Administration and Foreign Services 71 29 91

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 8 92 90
2018 Scientific and Professional 0 100 16

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 0 100 19
2019 Administration and Foreign Services 0 100 90
2018 Scientific and Professional 0 100 16
2018 Administration and Foreign Services 0 100 91

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 90
2018 Scientific and Professional 0 100 16

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 44 56 18
2019 Administration and Foreign Services 41 59 90
2018 Scientific and Professional 56 44 16
2018 Administration and Foreign Services 27 73 91

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 40 60 90
2018 Administration and Foreign Services 40 60 91

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 50 50 18
2019 Administration and Foreign Services 38 62 90
2018 Scientific and Professional 31 69 16
2018 Administration and Foreign Services 46 54 91

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 44 56 18
2019 Administration and Foreign Services 40 60 90
2018 Scientific and Professional 31 69 16
2018 Administration and Foreign Services 35 65 91

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 22 78 90
2018 Scientific and Professional 44 56 16
2018 Administration and Foreign Services 20 80 91

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 67 33 18
2019 Administration and Foreign Services 54 46 90
2018 Scientific and Professional 69 31 16
2018 Administration and Foreign Services 62 38 91

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 56 44 18
2019 Administration and Foreign Services 33 67 90
2018 Administration and Foreign Services 29 71 91

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 0 100 18
2019 Administration and Foreign Services 0 100 90
2018 Scientific and Professional 0 100 16
2018 Administration and Foreign Services 0 100 91

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 0 100 18
2018 Administration and Foreign Services 5 95 91

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 0 100 18
2019 Administration and Foreign Services 11 89 90

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 39 61 18
2019 Administration and Foreign Services 43 57 90
2018 Scientific and Professional 31 69 16
2018 Administration and Foreign Services 43 57 91

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 33 67 18
2019 Administration and Foreign Services 28 72 90
2018 Administration and Foreign Services 16 84 91

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 16 84 90
2018 Administration and Foreign Services 20 80 91

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 61 39 18
2019 Administration and Foreign Services 58 42 89
2018 Scientific and Professional 69 31 16
2018 Administration and Foreign Services 50 50 91

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 61 39 18
2019 Administration and Foreign Services 27 73 89
2018 Scientific and Professional 44 56 16
2018 Administration and Foreign Services 31 69 91

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 8 92 89
2018 Administration and Foreign Services 7 93 91

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 17 83 89
2018 Scientific and Professional 0 100 16
2018 Administration and Foreign Services 16 84 91

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 8 92 89
2018 Administration and Foreign Services 9 91 91

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 28 72 18
2019 Administration and Foreign Services 12 88 89
2018 Scientific and Professional 31 69 16
2018 Administration and Foreign Services 14 86 91

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 20 80 89
2018 Administration and Foreign Services 19 81 91

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 22 78 89
2018 Administration and Foreign Services 24 76 91

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Executive 10 90 77
2019 Scientific and Professional 17 83 148
2019 Administration and Foreign Services 12 88 798
2019 Technical 23 78 40

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 44 23 9 5 5 13 0 78 12 77
2019 Scientific and Professional 8 19 14 11 4 40 4 49 26 149
2019 Administration and Foreign Services 16 16 20 6 4 29 9 52 16 798
2019 Technical 12 21 17 5 5 33 7 56 16 42
2019 Other occupational category 24 9 11 3 0 34 18 69 7 45
2018 Executive 33 21 12 4 1 22 7 76 7 76
2018 Scientific and Professional 9 8 18 5 3 47 11 39 19 139
2018 Administration and Foreign Services 15 18 19 6 3 34 5 53 16 872
2018 Technical 0 13 28 8 3 43 8 25 20 40
2018 Other occupational category 36 3 9 6 4 27 15 67 17 34
2017 Executive 31 25 11 4 3 26 0 76 9 72
2017 Scientific and Professional 8 11 19 10 5 41 7 35 29 119
2017 Administration and Foreign Services 12 19 17 6 5 33 7 53 18 907
2017 Technical 9 16 12 3 3 38 19 58 14 33
2017 Administrative Support 6 21 20 0 3 38 12 53 6 35
2017 Other occupational category 21 4 4 0 0 44 28 87 0 53
2014 Executive 37 27 11 4 0 14 8 82 5 84
2014 Scientific and Professional 9 14 16 11 5 41 4 41 29 106
2014 Administration and Foreign Services 11 16 17 5 5 36 9 50 19 992
2014 Technical 11 37 20 8 3 20 0 61 14 35
2014 Administrative Support 19 12 25 0 1 22 20 54 3 68
2014 Other occupational category 34 4 4 0 0 42 16 90 0 26

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 58 22 12 5 3 0 0 81 8 77
2019 Scientific and Professional 33 34 14 8 4 7 0 72 13 148
2019 Administration and Foreign Services 37 34 16 4 3 7 0 76 7 800
2019 Technical 33 38 10 5 5 7 2 79 11 42
2019 Other occupational category 42 37 5 0 0 11 5 94 0 45
2018 Executive 53 28 7 7 1 5 0 85 8 76
2018 Scientific and Professional 26 34 16 4 1 17 2 73 6 140
2018 Administration and Foreign Services 33 36 16 4 2 8 1 76 6 873
2018 Technical 31 21 23 5 3 18 0 63 9 39
2018 Other occupational category 42 30 0 4 0 15 9 95 5 34
2017 Executive 55 30 11 3 1 0 0 85 4 71
2017 Scientific and Professional 23 38 17 7 4 9 2 68 13 119
2017 Administration and Foreign Services 27 35 17 5 3 12 1 72 9 906
2017 Technical 33 40 12 3 0 5 6 83 3 33
2017 Administrative Support 27 39 17 6 0 12 0 74 7 35
2017 Other occupational category 42 27 6 0 0 24 2 92 0 53
2014 Executive 61 30 6 1 0 2 0 93 1 84
2014 Scientific and Professional 23 32 20 6 4 15 1 65 11 106
2014 Administration and Foreign Services 24 33 19 4 3 16 2 69 8 992
2014 Technical 32 29 20 8 3 9 0 66 12 35
2014 Administrative Support 42 23 22 0 0 9 4 75 0 68
2014 Other occupational category 45 6 9 0 0 40 0 86 0 26
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 8 92 148
2019 Administration and Foreign Services 6 94 799
2018 Executive 7 93 75
2018 Scientific and Professional 6 94 139
2018 Administration and Foreign Services 5 95 870
2018 Administrative Support 0 100 32

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 41 59 47
2018 Administration and Foreign Services 26 74 47

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 71 29 47

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 0 100 11
2019 Administration and Foreign Services 0 100 47
2018 Administration and Foreign Services 0 100 47

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 0 100 11
2019 Administration and Foreign Services 0 100 47

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 0 100 11
2018 Administration and Foreign Services 13 87 47

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 21 79 43
2018 Administration and Foreign Services 14 86 46

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 14 86 43
2018 Administration and Foreign Services 13 87 46

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 55 45 11
2019 Administration and Foreign Services 35 65 43
2018 Administration and Foreign Services 37 63 46

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 19 81 43

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 0 100 11
2018 Administration and Foreign Services 0 100 46

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 0 100 11
2018 Administration and Foreign Services 0 100 46

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 12 88 43

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 0 100 11
2019 Administration and Foreign Services 0 100 43
2018 Administration and Foreign Services 0 100 46

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 19 81 43
2018 Administration and Foreign Services 18 82 46

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 0 100 11
2019 Administration and Foreign Services 0 100 43
2018 Administration and Foreign Services 0 100 46

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 14 86 43
2018 Administration and Foreign Services 22 78 46

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 38 62 43
2018 Administration and Foreign Services 33 67 47

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 15 85 43
2018 Administration and Foreign Services 15 85 47

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 12 88 43

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 0 100 11

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 49 51 43
2018 Administration and Foreign Services 46 54 47

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Executive 6 94 77
2019 Scientific and Professional 10 90 149
2019 Administration and Foreign Services 5 95 796
2019 Technical 12 88 42

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 38 18 12 4 4 23 1 74 10 77
2019 Scientific and Professional 10 18 16 3 4 41 7 55 13 147
2019 Administration and Foreign Services 18 15 20 2 3 34 9 57 8 799
2019 Technical 10 12 21 5 5 43 5 41 18 42
2019 Other occupational category 26 9 14 5 0 30 16 65 10 45
2018 Executive 30 24 9 3 3 26 5 78 8 74
2018 Scientific and Professional 8 7 17 3 1 56 7 42 12 138
2018 Administration and Foreign Services 16 17 18 3 2 38 6 60 9 871
2018 Technical 3 15 25 3 0 45 10 39 6 40
2018 Other occupational category 36 12 6 3 4 30 9 79 11 34
2017 Executive 36 18 8 0 1 34 3 85 2 73
2017 Scientific and Professional 13 16 17 3 3 41 7 54 13 119
2017 Administration and Foreign Services 13 19 17 2 2 40 7 60 9 907
2017 Technical 12 6 18 0 0 41 22 51 0 33
2017 Administrative Support 9 19 24 0 3 35 9 51 5 35
2017 Other occupational category 23 10 10 0 0 39 19 77 0 53
2014 Executive 33 18 13 2 0 27 6 77 4 84
2014 Scientific and Professional 11 9 18 1 3 51 6 49 9 106
2014 Administration and Foreign Services 12 14 20 2 1 43 9 53 6 994
2014 Technical 23 20 11 0 3 37 6 75 5 35
2014 Administrative Support 19 15 25 0 0 28 13 58 0 68
2014 Other occupational category 30 9 4 4 0 37 16 81 9 26

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 58 22 13 1 3 3 0 83 4 77
2019 Scientific and Professional 37 36 11 4 3 10 0 80 8 147
2019 Administration and Foreign Services 39 33 15 2 2 8 1 79 5 801
2019 Technical 31 29 17 5 5 14 0 69 11 42
2019 Other occupational category 52 21 6 5 0 12 5 88 6 44
2018 Executive 51 28 11 3 0 7 0 86 3 74
2018 Scientific and Professional 29 31 17 1 1 18 2 75 3 138
2018 Administration and Foreign Services 34 34 16 3 1 11 1 77 4 872
2018 Technical 25 33 18 3 0 18 5 74 3 40
2018 Other occupational category 44 23 6 4 0 17 6 87 5 35
2017 Executive 59 26 10 3 0 3 0 87 3 72
2017 Scientific and Professional 28 36 17 2 3 12 2 74 6 119
2017 Administration and Foreign Services 29 37 14 2 2 14 2 78 5 905
2017 Technical 27 43 9 0 0 18 3 89 0 33
2017 Administrative Support 24 45 14 0 0 18 0 83 0 35
2017 Other occupational category 48 25 6 0 0 20 2 93 0 53
2014 Executive 53 35 8 0 1 2 0 90 1 84
2014 Scientific and Professional 31 32 16 2 1 18 0 77 3 106
2014 Administration and Foreign Services 24 34 17 2 1 20 2 75 4 994
2014 Technical 34 23 17 3 0 23 0 74 4 35
2014 Administrative Support 41 34 13 3 0 7 1 82 3 68
2014 Other occupational category 52 13 0 0 4 24 7 94 6 26
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 34 35 19 5 6 0 0 69 12 77
2019 Scientific and Professional 19 32 23 8 18 0 1 51 26 149
2019 Administration and Foreign Services 20 31 23 11 13 0 1 52 24 800
2019 Technical 17 31 19 7 26 0 0 48 33 42
2019 Other occupational category 33 15 25 14 11 0 2 49 26 45
2018 Executive 16 30 36 9 7 0 3 47 16 76
2018 Scientific and Professional 18 29 19 21 13 0 0 47 35 140
2018 Administration and Foreign Services 20 24 25 13 15 0 2 45 29 874
2018 Technical 5 30 20 23 23 0 0 35 45 40
2018 Other occupational category 29 23 20 15 13 0 0 52 27 35
2017 Executive 33 22 21 16 7 0 1 56 24 73
2017 Scientific and Professional 20 22 21 11 24 0 2 43 36 119
2017 Administration and Foreign Services 20 20 21 17 20 0 2 40 38 905
2017 Technical 12 25 21 12 30 0 0 37 42 33
2017 Administrative Support 32 11 19 12 17 3 6 47 31 35
2017 Other occupational category 17 23 26 11 21 0 2 41 33 53

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 11 21 34 17 17 0 0 32 34 76
2019 Scientific and Professional 17 25 27 18 13 0 0 42 32 149
2019 Administration and Foreign Services 16 31 28 15 9 0 0 48 24 800
2019 Technical 7 31 40 19 2 0 0 38 21 42
2019 Other occupational category 44 39 14 0 1 0 2 85 1 45
2018 Executive 7 13 32 28 21 0 0 20 49 76
2018 Scientific and Professional 14 23 32 20 11 0 0 36 31 138
2018 Administration and Foreign Services 15 27 31 17 10 0 0 42 27 873
2018 Technical 3 15 50 23 10 0 0 18 33 40
2018 Other occupational category 35 35 20 9 1 0 0 70 10 35
2017 Executive 5 15 33 23 23 0 0 21 47 73
2017 Scientific and Professional 14 28 27 13 18 0 1 42 31 119
2017 Administration and Foreign Services 13 29 30 17 12 0 0 41 29 908
2017 Technical 15 21 36 15 12 0 0 37 27 33
2017 Administrative Support 32 21 25 17 6 0 0 52 22 35
2017 Other occupational category 46 25 19 8 0 0 3 73 8 53

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 12 32 26 14 16 0 0 43 30 76
2019 Scientific and Professional 18 27 27 16 12 0 0 45 28 147
2019 Administration and Foreign Services 19 33 28 13 7 0 0 52 20 792
2019 Technical 24 36 17 12 12 0 0 60 24 42
2019 Other occupational category 67 21 9 0 1 0 2 90 1 45
2018 Executive 4 30 25 28 13 0 0 34 41 76
2018 Scientific and Professional 17 32 25 17 9 0 0 49 26 140
2018 Administration and Foreign Services 16 31 27 15 9 0 1 48 24 872
2018 Technical 13 35 23 28 3 0 0 48 30 40
2018 Other occupational category 47 23 17 12 1 0 0 70 13 35
2017 Executive 7 27 19 25 22 0 0 33 47 72
2017 Scientific and Professional 18 28 24 18 12 0 0 46 30 118
2017 Administration and Foreign Services 16 28 27 17 10 0 2 45 28 906
2017 Technical 26 40 16 9 9 0 0 66 18 33
2017 Administrative Support 29 41 14 11 0 0 6 74 11 35
2017 Other occupational category 71 11 11 2 2 0 3 84 4 53

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 8 28 34 18 12 0 0 36 30 76
2019 Scientific and Professional 17 21 26 16 19 0 1 39 35 149
2019 Administration and Foreign Services 20 26 27 14 11 0 1 47 25 796
2019 Technical 20 32 12 20 17 0 0 51 37 41
2019 Other occupational category 56 27 9 5 0 0 2 85 6 45
2018 Executive 5 23 28 28 16 0 0 28 44 75
2018 Scientific and Professional 12 33 24 16 14 0 0 46 30 140
2018 Administration and Foreign Services 20 26 25 17 11 1 1 47 28 872
2018 Technical 13 18 25 23 18 3 3 32 42 40
2018 Other occupational category 35 32 23 0 7 0 3 69 7 35
2017 Executive 7 21 22 32 19 0 0 27 51 73
2017 Scientific and Professional 16 21 28 16 18 0 2 37 34 119
2017 Administration and Foreign Services 17 24 26 18 13 1 1 42 32 908
2017 Technical 18 24 28 9 18 0 2 44 28 33
2017 Administrative Support 30 24 24 8 6 3 6 59 15 35
2017 Other occupational category 50 27 17 4 0 0 3 78 4 53

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 21 29 19 21 9 0 1 50 30 77
2019 Scientific and Professional 45 24 17 3 8 1 3 71 11 148
2019 Administration and Foreign Services 49 25 11 7 3 0 4 77 11 798
2019 Technical 43 36 12 10 0 0 0 79 10 42
2019 Other occupational category 65 18 10 2 0 0 5 87 2 45
2018 Executive 11 28 24 20 17 0 1 39 37 76
2018 Scientific and Professional 43 24 17 7 5 0 4 70 13 139
2018 Administration and Foreign Services 43 26 15 7 5 0 5 73 12 868
2018 Technical 30 38 20 8 5 0 0 68 13 40
2018 Other occupational category 51 36 0 6 1 0 6 93 7 34
2017 Executive 11 27 25 14 22 0 1 39 36 73
2017 Scientific and Professional 37 26 18 7 7 2 5 67 14 119
2017 Administration and Foreign Services 39 25 17 6 4 1 8 70 11 906
2017 Technical 30 40 6 3 6 0 16 82 11 33
2017 Administrative Support 52 17 5 0 0 0 27 94 0 35
2017 Other occupational category 65 15 4 2 2 0 12 91 4 53

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 14 31 31 13 10 0 0 45 23 77
2019 Scientific and Professional 28 34 18 11 8 0 1 62 19 147
2019 Administration and Foreign Services 36 31 19 8 6 0 1 67 14 797
2019 Technical 17 45 24 12 2 0 0 62 14 42
2019 Other occupational category 42 30 14 7 5 0 2 73 13 45
2018 Executive 9 30 26 14 20 0 0 39 34 76
2018 Scientific and Professional 24 36 20 12 7 0 1 60 19 140
2018 Administration and Foreign Services 30 27 22 10 9 0 1 58 20 870
2018 Technical 18 43 18 8 15 0 0 60 23 40
2018 Other occupational category 48 21 21 6 4 0 0 69 10 34
2017 Executive 12 25 28 21 15 0 0 37 36 73
2017 Scientific and Professional 23 24 28 12 12 0 2 48 24 119
2017 Administration and Foreign Services 28 30 23 11 7 0 1 59 18 906
2017 Technical 24 31 15 19 8 0 3 56 28 33
2017 Administrative Support 50 18 12 11 6 0 3 70 18 34
2017 Other occupational category 39 27 19 8 6 0 2 67 14 53

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 39 29 23 4 5 0 0 68 9 77
2019 Scientific and Professional 19 37 23 13 7 0 0 56 20 149
2019 Administration and Foreign Services 27 39 21 8 4 0 1 67 12 799
2019 Technical 19 43 14 12 12 0 0 62 24 42
2019 Other occupational category 63 14 11 8 0 2 2 80 8 45
2018 Executive 29 39 23 5 3 0 1 69 8 75
2018 Scientific and Professional 22 38 22 14 4 0 0 59 18 139
2018 Administration and Foreign Services 25 35 23 10 4 1 1 62 15 875
2018 Technical 15 33 28 15 10 0 0 48 25 40
2018 Other occupational category 48 21 21 9 1 0 0 69 10 34
2017 Executive 37 31 18 11 3 0 0 69 14 73
2017 Scientific and Professional 17 32 24 16 10 0 1 49 26 119
2017 Administration and Foreign Services 26 34 22 11 5 1 2 61 16 905
2017 Technical 35 22 9 25 3 0 6 61 29 33
2017 Administrative Support 37 33 17 6 0 3 3 75 6 34
2017 Other occupational category 62 15 13 2 0 4 4 83 2 53

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 25 29 30 14 3 0 0 53 17 77
2019 Scientific and Professional 18 37 26 14 5 0 0 55 19 149
2019 Administration and Foreign Services 21 38 23 12 5 0 0 60 17 797
2019 Technical 14 45 19 10 12 0 0 60 21 42
2019 Other occupational category 53 23 16 5 0 0 2 78 6 45
2018 Executive 15 40 28 15 3 0 0 55 17 75
2018 Scientific and Professional 19 39 25 14 3 0 0 58 17 139
2018 Administration and Foreign Services 19 34 30 11 5 1 1 54 16 876
2018 Technical 18 33 15 25 8 3 0 51 33 40
2018 Other occupational category 35 38 24 0 3 0 0 73 3 35
2017 Executive 18 34 18 21 10 0 0 52 30 73
2017 Scientific and Professional 16 32 22 17 13 0 0 47 31 119
2017 Administration and Foreign Services 20 32 25 13 7 1 1 53 21 904
2017 Technical 43 21 12 16 0 6 3 70 17 33
2017 Administrative Support 36 28 27 6 0 0 3 66 6 34
2017 Other occupational category 57 31 6 2 0 0 5 92 2 53

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 38 30 21 10 1 0 0 68 12 77
2019 Scientific and Professional 17 35 23 12 11 0 1 53 24 149
2019 Administration and Foreign Services 29 34 21 10 5 0 1 64 15 798
2019 Technical 29 45 5 10 12 0 0 74 21 42
2019 Other occupational category 35 18 25 11 8 0 2 55 20 45
2018 Executive 32 43 16 3 5 0 1 76 8 75
2018 Scientific and Professional 20 30 24 16 10 0 0 50 26 138
2018 Administration and Foreign Services 27 31 25 11 5 0 1 58 16 875
2018 Technical 18 33 13 28 10 0 0 50 38 40
2018 Other occupational category 19 43 15 19 4 0 0 62 23 33
2017 Executive 29 31 19 14 5 0 1 61 19 73
2017 Scientific and Professional 22 26 18 18 16 0 1 49 34 119
2017 Administration and Foreign Services 25 30 22 13 6 0 2 57 20 907
2017 Technical 32 43 18 6 0 0 0 75 6 33
2017 Administrative Support 42 24 28 3 0 0 3 68 3 33
2017 Other occupational category 42 25 23 10 0 0 1 67 10 53

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 52 29 10 5 4 0 0 81 9 77
2019 Scientific and Professional 43 26 16 7 8 0 0 69 15 149
2019 Administration and Foreign Services 48 27 13 7 4 0 1 76 11 796
2019 Technical 50 33 7 7 2 0 0 83 10 42
2019 Other occupational category 65 14 14 5 1 0 2 80 6 45

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 36 24 24 13 4 0 0 59 17 76
2019 Scientific and Professional 33 27 27 9 5 0 0 60 14 147
2019 Administration and Foreign Services 32 36 19 8 4 0 1 69 12 794
2019 Technical 33 31 21 7 7 0 0 64 14 42
2019 Other occupational category 48 30 16 2 1 0 2 80 3 44
2018 Executive 23 31 27 12 7 0 0 54 19 74
2018 Scientific and Professional 31 32 22 9 4 0 1 64 14 139
2018 Administration and Foreign Services 29 31 22 11 5 0 2 61 16 867
2018 Technical 23 30 28 15 5 0 0 53 20 40
2018 Other occupational category 41 38 21 0 0 0 0 79 0 35
2017 Executive 26 29 23 14 8 0 0 55 22 73
2017 Scientific and Professional 29 29 18 16 8 1 0 58 24 119
2017 Administration and Foreign Services 29 33 22 9 5 0 2 63 14 903
2017 Technical 27 33 24 3 6 0 6 64 10 33
2017 Administrative Support 47 18 23 3 6 3 0 67 9 34
2017 Other occupational category 53 32 8 0 2 0 5 90 2 53

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 65 18 12 1 1 0 3 85 3 77
2019 Scientific and Professional 57 22 11 6 3 0 0 79 9 148
2019 Administration and Foreign Services 59 24 9 4 2 0 1 85 6 793
2019 Technical 45 36 10 10 0 0 0 81 10 42
2019 Other occupational category 67 21 10 0 0 0 2 90 0 45
2018 Executive 57 28 9 3 1 0 1 86 4 75
2018 Scientific and Professional 52 26 13 2 4 0 3 80 6 139
2018 Administration and Foreign Services 52 27 12 5 2 0 2 81 7 872
2018 Technical 48 30 13 5 5 0 0 78 10 40
2018 Other occupational category 67 23 6 0 4 0 0 90 4 35
2017 Executive 67 25 7 1 0 0 0 92 1 73
2017 Scientific and Professional 53 33 8 4 2 0 1 86 6 119
2017 Administration and Foreign Services 55 24 12 4 2 0 2 81 6 907
2017 Technical 60 24 9 3 0 0 3 87 3 33
2017 Administrative Support 66 9 15 0 5 0 6 79 5 35
2017 Other occupational category 67 21 6 0 2 0 4 92 2 52

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 81 6 5 0 1 0 6 93 1 77
2019 Scientific and Professional 77 9 5 1 2 0 5 91 3 149
2019 Administration and Foreign Services 76 11 3 1 1 1 7 95 2 796
2019 Technical 86 10 5 0 0 0 0 95 0 42
2019 Other occupational category 85 0 5 1 5 0 5 89 6 44
2018 Executive 75 15 4 1 0 0 5 94 1 75
2018 Scientific and Professional 75 17 4 0 0 0 4 96 0 138
2018 Administration and Foreign Services 72 13 5 1 1 0 7 92 3 873
2018 Technical 78 13 8 0 0 0 3 92 0 40
2018 Other occupational category 80 9 6 0 3 0 3 91 3 35

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 74 16 3 3 5 0 0 89 8 76
2019 Scientific and Professional 69 11 10 2 5 1 3 83 7 148
2019 Administration and Foreign Services 75 10 7 2 3 1 2 87 6 793
2019 Technical 76 12 2 7 2 0 0 88 10 41
2019 Other occupational category 83 9 2 1 0 0 5 97 1 45
2018 Executive 79 12 3 4 1 0 1 92 5 75
2018 Scientific and Professional 74 12 5 1 3 2 4 90 5 139
2018 Administration and Foreign Services 73 11 5 3 3 1 4 88 6 872
2018 Technical 79 5 8 0 3 0 5 89 3 39
2018 Other occupational category 90 6 0 0 4 0 0 96 4 34
2017 Executive 84 14 0 1 1 0 0 97 3 73
2017 Scientific and Professional 70 8 10 3 4 0 4 82 8 119
2017 Administration and Foreign Services 73 12 4 3 3 1 5 89 6 905
2017 Technical 84 6 0 0 0 0 9 100 0 33
2017 Administrative Support 82 0 9 3 0 0 6 87 3 35
2017 Other occupational category 94 0 2 0 0 0 4 98 0 53

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 66 24 9 0 0 0 1 91 0 76
2019 Scientific and Professional 63 20 10 5 1 0 2 85 6 147
2019 Administration and Foreign Services 55 27 10 3 2 0 1 84 6 795
2019 Technical 61 29 7 2 0 0 0 90 2 41
2019 Other occupational category 69 21 2 3 0 0 5 94 3 45
2018 Executive 55 29 11 3 1 0 1 85 4 75
2018 Scientific and Professional 65 21 8 4 1 0 1 86 5 140
2018 Administration and Foreign Services 58 26 9 4 2 0 1 85 5 872
2018 Technical 63 20 15 3 0 0 0 83 3 40
2018 Other occupational category 77 17 3 3 0 0 0 94 3 35
2017 Executive 63 29 5 1 1 0 0 92 3 73
2017 Scientific and Professional 58 24 9 4 3 0 3 84 7 118
2017 Administration and Foreign Services 55 27 10 3 2 0 3 84 5 908
2017 Technical 66 18 3 3 0 0 9 93 3 33
2017 Administrative Support 76 12 9 0 0 0 3 91 0 35
2017 Other occupational category 77 15 6 0 0 0 2 94 0 53

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 68 16 11 3 3 0 0 84 5 75
2019 Scientific and Professional 52 22 12 7 5 0 1 75 12 147
2019 Administration and Foreign Services 64 18 8 4 5 0 2 83 9 793
2019 Technical 56 27 7 2 5 2 0 85 8 41
2019 Other occupational category 87 5 0 6 0 0 2 94 6 43
2018 Executive 64 23 4 4 5 0 0 87 9 75
2018 Scientific and Professional 60 15 13 6 6 0 1 75 12 140
2018 Administration and Foreign Services 59 18 11 7 4 0 1 78 11 870
2018 Technical 45 30 15 5 5 0 0 75 10 40
2018 Other occupational category 67 17 6 6 1 0 3 87 7 35
2017 Executive 73 16 7 1 3 0 0 89 4 73
2017 Scientific and Professional 56 20 7 7 8 0 2 78 15 119
2017 Administration and Foreign Services 57 20 10 5 4 0 3 79 10 903
2017 Technical 72 12 6 3 0 0 6 90 3 33
2017 Administrative Support 68 12 6 6 0 3 6 87 6 35
2017 Other occupational category 87 8 2 0 0 0 4 98 0 53

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 42 36 14 4 4 0 0 78 8 76
2019 Scientific and Professional 53 13 6 3 2 0 22 85 7 145
2019 Administration and Foreign Services 58 13 5 2 1 0 21 90 4 794
2019 Technical 49 20 2 0 0 0 29 97 0 41
2019 Other occupational category 76 0 0 0 0 0 24 100 0 43
2018 Executive 41 37 14 5 3 0 0 78 8 73
2018 Scientific and Professional 59 12 3 0 0 1 26 96 0 138
2018 Administration and Foreign Services 51 13 6 2 1 0 27 88 4 871
2018 Technical 55 10 10 0 0 0 25 87 0 40
2018 Other occupational category 73 3 6 4 0 0 15 89 5 35
2017 Executive 45 52 1 1 0 0 0 97 1 73
2017 Scientific and Professional 52 14 1 2 1 0 31 95 4 119
2017 Administration and Foreign Services 53 11 5 2 1 0 27 89 5 903
2017 Technical 63 12 3 0 0 0 22 96 0 33
2017 Administrative Support 63 3 3 3 0 2 27 92 4 35
2017 Other occupational category 83 6 0 0 0 0 11 100 0 53

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 72 18 5 0 1 0 3 93 1 76
2019 Scientific and Professional 77 14 3 1 0 0 5 96 1 148
2019 Administration and Foreign Services 74 15 6 1 0 0 4 93 2 792
2019 Technical 73 18 10 0 0 0 0 90 0 40
2019 Other occupational category 82 7 2 0 0 0 9 97 0 45
2018 Executive 61 31 7 1 0 0 0 92 1 75
2018 Scientific and Professional 80 11 3 1 0 0 5 96 1 139
2018 Administration and Foreign Services 69 17 6 1 1 0 5 91 3 869
2018 Technical 55 33 3 0 0 0 10 97 0 40
2018 Other occupational category 80 9 6 3 0 0 3 91 3 35
2017 Executive 67 22 8 0 1 0 1 90 1 73
2017 Scientific and Professional 73 13 3 1 0 2 8 95 1 117
2017 Administration and Foreign Services 66 19 6 1 0 0 7 92 2 903
2017 Technical 72 15 0 0 0 0 13 100 0 33
2017 Administrative Support 71 3 9 0 0 0 18 89 0 35
2017 Other occupational category 80 8 2 0 0 0 10 98 0 51

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 88 5 0 3 1 0 3 96 4 76
2019 Scientific and Professional 72 13 7 3 3 0 3 87 6 148
2019 Administration and Foreign Services 77 10 6 2 3 0 2 89 5 798
2019 Technical 68 15 5 0 12 0 0 83 12 41
2019 Other occupational category 59 16 2 7 11 0 5 78 19 45
2018 Executive 84 8 4 1 3 0 0 92 4 76
2018 Scientific and Professional 75 12 4 1 1 0 5 92 3 140
2018 Administration and Foreign Services 72 12 5 3 3 0 4 88 7 873
2018 Technical 63 15 3 3 10 3 5 84 14 40
2018 Other occupational category 52 17 12 6 12 0 1 71 18 35
2017 Executive 92 7 1 0 0 0 0 99 0 73
2017 Scientific and Professional 67 13 5 3 3 0 8 87 7 119
2017 Administration and Foreign Services 67 16 6 4 2 0 5 87 7 908
2017 Technical 54 18 9 0 12 0 6 77 13 33
2017 Administrative Support 48 18 9 5 18 0 3 68 23 35
2017 Other occupational category 50 6 17 10 11 0 6 60 22 53

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 71 22 5 0 1 0 0 93 1 76
2019 Scientific and Professional 50 28 15 3 4 0 1 78 7 148
2019 Administration and Foreign Services 49 30 15 3 1 0 1 80 5 798
2019 Technical 49 29 12 2 7 0 0 78 10 41
2019 Other occupational category 44 31 16 2 5 0 2 77 7 45
2018 Executive 64 20 12 3 1 0 0 84 4 75
2018 Scientific and Professional 44 26 19 6 4 0 2 71 10 140
2018 Administration and Foreign Services 43 29 17 6 3 0 2 74 9 868
2018 Technical 45 25 23 5 3 0 0 70 8 40
2018 Other occupational category 47 20 23 6 3 0 1 68 9 35
2017 Executive 71 12 14 1 0 0 1 85 1 72
2017 Scientific and Professional 41 37 11 5 4 0 2 80 9 119
2017 Administration and Foreign Services 48 27 16 4 2 0 2 77 7 904
2017 Technical 49 27 3 2 9 0 9 84 13 33
2017 Administrative Support 54 14 18 12 0 0 3 70 12 35
2017 Other occupational category 63 23 10 3 0 0 2 87 3 53

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 9 29 43 17 3 0 0 38 19 77
2019 Scientific and Professional 13 34 40 12 1 0 0 46 13 149
2019 Administration and Foreign Services 19 33 36 8 3 0 0 53 12 799
2019 Technical 5 36 43 17 0 0 0 40 17 42
2019 Other occupational category 31 48 18 3 0 0 0 79 3 45
2018 Executive 4 28 36 24 8 0 0 32 32 75
2018 Scientific and Professional 12 34 40 13 2 0 0 45 15 139
2018 Administration and Foreign Services 13 33 37 14 4 0 0 46 17 877
2018 Technical 0 28 50 18 5 0 0 28 23 40
2018 Other occupational category 32 41 23 3 1 0 0 73 4 35
2017 Executive 1 22 43 18 15 0 0 23 33 72
2017 Scientific and Professional 7 32 39 19 4 0 0 38 23 119
2017 Administration and Foreign Services 9 31 41 13 5 0 0 41 18 908
2017 Technical 8 30 28 27 6 0 0 39 33 33
2017 Administrative Support 17 31 46 6 0 0 0 48 6 35
2017 Other occupational category 21 54 23 2 0 0 0 75 2 53

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 8 28 39 18 7 0 0 25 36 76
2019 Scientific and Professional 4 19 46 20 11 0 0 31 23 146
2019 Administration and Foreign Services 6 17 37 28 11 0 0 40 23 794
2019 Technical 10 22 37 22 10 0 0 32 32 41
2019 Other occupational category 2 12 37 30 19 0 0 49 15 45
2018 Executive 15 24 30 20 11 0 0 31 39 74
2018 Scientific and Professional 6 18 45 24 7 0 0 31 24 137
2018 Administration and Foreign Services 7 19 39 25 10 0 0 35 26 866
2018 Technical 13 18 44 26 0 0 0 26 31 39
2018 Other occupational category 1 12 35 29 23 0 0 52 13 35
2017 Executive 12 27 36 19 5 0 0 25 40 73
2017 Scientific and Professional 8 21 40 21 11 0 0 32 29 118
2017 Administration and Foreign Services 6 19 43 21 11 0 1 32 25 907
2017 Technical 8 24 33 31 3 0 0 34 33 33
2017 Administrative Support 3 12 37 24 25 0 0 48 15 35
2017 Other occupational category 4 11 22 46 17 0 0 63 15 53

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 67 27 1 3 3 0 0 93 5 75
2019 Scientific and Professional 48 44 4 1 2 1 0 93 3 148
2019 Administration and Foreign Services 46 42 9 2 1 0 0 88 3 794
2019 Technical 26 62 7 5 0 0 0 88 5 42
2019 Other occupational category 40 34 10 14 0 2 0 76 14 45
2018 Executive 66 29 3 0 1 1 0 96 1 73
2018 Scientific and Professional 42 49 6 3 0 0 0 91 3 138
2018 Administration and Foreign Services 47 41 8 2 1 1 0 89 3 870
2018 Technical 33 48 15 3 3 0 0 80 5 40
2018 Other occupational category 47 32 6 10 3 3 0 81 13 35
2017 Executive 66 31 3 0 0 0 0 97 0 73
2017 Scientific and Professional 41 42 8 3 4 2 0 84 7 117
2017 Administration and Foreign Services 38 46 9 3 2 2 0 86 5 907
2017 Technical 31 36 18 8 0 3 3 72 9 33
2017 Administrative Support 38 40 10 6 0 6 0 83 6 35
2017 Other occupational category 39 42 8 6 0 6 0 86 6 52

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 44 35 10 8 3 0 0 79 10 77
2019 Scientific and Professional 28 43 13 10 4 2 0 72 14 149
2019 Administration and Foreign Services 33 44 12 6 4 0 0 77 10 798
2019 Technical 36 36 14 10 5 0 0 71 14 42
2019 Other occupational category 44 34 16 2 3 0 0 79 5 45
2018 Executive 44 44 7 4 1 0 0 88 5 75
2018 Scientific and Professional 30 47 9 9 4 1 0 78 13 139
2018 Administration and Foreign Services 34 40 14 8 3 1 0 74 12 875
2018 Technical 28 38 18 8 5 5 0 68 13 40
2018 Other occupational category 52 29 12 4 0 3 0 84 4 35
2017 Executive 38 39 14 4 6 0 0 76 10 72
2017 Scientific and Professional 21 43 13 14 8 0 0 64 23 119
2017 Administration and Foreign Services 23 48 14 10 4 2 0 71 15 908
2017 Technical 31 45 5 18 0 0 0 76 18 33
2017 Administrative Support 18 65 12 3 3 0 0 82 6 35
2017 Other occupational category 33 50 10 2 0 6 0 88 2 53
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Executive 4 96 76
2019 Scientific and Professional 17 83 149
2019 Administration and Foreign Services 15 85 800
2019 Technical 7 93 41
2019 Other occupational category 15 85 45
2017 Executive 8 92 72
2017 Scientific and Professional 17 83 118
2017 Administration and Foreign Services 16 84 909
2017 Administrative Support 20 80 35
2014 Executive 6 94 84
2014 Scientific and Professional 19 81 106
2014 Administration and Foreign Services 12 88 993
2014 Administrative Support 13 87 68

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 83 17 24
2019 Administration and Foreign Services 84 16 122
2017 Scientific and Professional 90 10 20
2017 Administration and Foreign Services 85 15 146
2014 Scientific and Professional 80 20 20
2014 Administration and Foreign Services 84 16 124

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 65 20 5 5 5 0 0 85 10 20
2019 Administration and Foreign Services 56 34 5 3 2 0 0 90 5 100
2017 Scientific and Professional 44 45 0 0 11 0 0 89 11 18
2017 Administration and Foreign Services 54 32 9 3 1 1 0 87 4 124
2014 Scientific and Professional 56 38 0 0 6 0 0 94 6 16
2014 Administration and Foreign Services 58 32 1 6 0 1 2 93 6 104
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 26 42 18 6 4 4 0 27 73 77
2019 Scientific and Professional 23 28 23 11 12 3 1 24 76 149
2019 Administration and Foreign Services 26 32 20 11 10 1 0 26 74 793
2019 Technical 21 26 24 10 19 0 0 21 79 42
2019 Other occupational category 44 15 18 7 9 5 2 48 52 45
2018 Executive 34 32 21 5 1 5 1 37 63 76
2018 Scientific and Professional 23 29 21 16 10 1 0 24 76 140
2018 Administration and Foreign Services 29 27 21 11 10 2 1 30 70 875
2018 Technical 15 23 23 25 15 0 0 15 85 40
2018 Other occupational category 30 22 24 15 6 3 0 31 69 34
2017 Executive 43 27 22 7 0 1 0 43 57 73
2017 Scientific and Professional 30 19 20 12 13 6 0 32 68 119
2017 Administration and Foreign Services 29 22 21 12 12 3 1 30 70 908
2017 Technical 15 18 33 6 21 6 0 16 84 33
2017 Administrative Support 31 21 17 9 18 2 3 33 67 35
2017 Other occupational category 25 31 8 10 21 2 4 26 74 53

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Executive 65 35 54
2019 Scientific and Professional 65 35 110
2019 Administration and Foreign Services 58 42 578
2019 Technical 58 42 33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Executive 33 67 54
2019 Scientific and Professional 28 72 108
2019 Administration and Foreign Services 37 63 560
2019 Technical 22 78 32
2018 Executive 27 73 45
2018 Scientific and Professional 24 76 105
2018 Administration and Foreign Services 32 68 601
2018 Technical 27 73 33
2018 Other occupational category 56 44 22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 31 31 13 19 0 0 6 67 20 54
2019 Scientific and Professional 14 32 17 22 9 3 3 49 33 108
2019 Administration and Foreign Services 20 30 17 13 12 1 6 54 28 560
2019 Technical 16 26 13 23 19 3 0 43 43 31
2018 Executive 32 36 16 5 2 0 9 75 8 44
2018 Scientific and Professional 19 34 16 12 11 1 6 57 26 105
2018 Administration and Foreign Services 20 26 20 13 9 1 11 52 25 603
2018 Technical 15 18 32 15 18 0 3 33 33 34
2018 Other occupational category 36 31 13 13 0 0 6 71 14 23
2017 Executive 32 34 2 10 0 2 20 84 13 41
2017 Scientific and Professional 12 22 12 18 22 3 12 39 47 77
2017 Administration and Foreign Services 16 26 16 17 12 2 12 48 33 607
2017 Technical 8 34 12 15 27 0 4 43 44 26
2017 Administrative Support 18 23 22 18 9 0 9 46 30 22
2017 Other occupational category 45 19 5 22 3 5 0 68 26 37

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 7 13 17 24 28 2 9 23 58 54
2019 Scientific and Professional 2 16 14 23 38 2 6 19 66 108
2019 Administration and Foreign Services 6 15 15 21 35 2 7 22 62 561
2019 Technical 6 16 16 16 42 3 0 23 60 31
2019 Administrative Support 22 13 26 22 13 0 4 36 36 23
2018 Executive 2 9 11 25 36 7 9 14 73 44
2018 Scientific and Professional 5 11 11 30 38 1 4 17 71 105
2018 Administration and Foreign Services 4 10 14 24 41 1 6 15 70 603
2018 Technical 0 12 6 32 44 0 6 13 81 34
2018 Other occupational category 22 18 18 18 10 4 9 47 33 23
2017 Executive 5 7 7 12 39 5 24 17 72 41
2017 Scientific and Professional 0 5 9 18 61 1 5 6 85 76
2017 Administration and Foreign Services 3 7 11 19 52 2 7 11 78 608
2017 Technical 0 12 12 19 57 0 0 12 77 26
2017 Administrative Support 9 9 22 18 37 0 5 19 58 22
2017 Other occupational category 16 5 8 25 29 8 8 26 64 37

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 53 12 18 4 6 0 6 69 11 77
2019 Scientific and Professional 31 20 19 12 14 0 4 53 27 146
2019 Administration and Foreign Services 30 22 15 14 13 0 6 55 29 780
2019 Technical 48 18 10 0 15 0 10 72 17 40
2019 Other occupational category 56 12 2 7 2 2 19 85 12 44
2018 Executive 38 24 26 5 3 0 4 65 8 74
2018 Scientific and Professional 30 18 16 12 10 1 13 56 26 139
2018 Administration and Foreign Services 33 16 18 11 13 1 7 53 27 872
2018 Technical 35 13 18 8 13 3 13 56 24 40
2018 Other occupational category 45 21 12 16 3 0 3 68 20 34
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