2019 Public Service Employee Survey Results for Canadian Heritage by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 48 42 3 6 1 0 0 89 7 1125
2019 Part-time 50 41 5 2 2 0 0 90 5 35
2017 Full-time 41 45 4 7 2 0 0 87 9 1213
2017 Part-time 50 42 1 5 2 0 0 92 6 62
2014 Full-time 35 49 5 8 2 0 0 84 10 1312
2014 Part-time 41 51 1 3 1 0 1 94 5 55
2011 Full-time 47 40 5 7 1 0 0 86 9 1353
2011 Part-time 54 37 7 2 0 0 0 90 2 38
2008 Full-time 52 39 2 5 1 0 0 91 7 1426
2008 Part-time 51 38 4 7 0 0 0 90 7 53

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 60 28 5 6 1 0 0 88 7 1120
2019 Part-time 67 25 3 3 3 0 0 92 5 35
2017 Full-time 55 31 6 6 2 0 0 86 7 1213
2017 Part-time 58 30 10 0 0 0 2 90 0 62
2014 Full-time 52 30 6 9 3 0 0 82 12 1311
2014 Part-time 53 29 2 13 2 0 1 83 15 55
2011 Full-time 56 26 6 9 2 0 1 82 11 1352
2011 Part-time 64 21 5 5 5 0 0 86 10 38
2008 Full-time 56 28 6 8 2 0 0 84 10 1424
2008 Part-time 57 28 7 5 2 0 1 86 7 53

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 52 34 6 6 1 0 0 87 8 1121
2019 Part-time 62 20 10 8 0 0 0 83 8 35
2017 Full-time 49 37 6 7 2 0 0 86 8 1212
2017 Part-time 61 33 3 0 2 0 0 94 2 62
2014 Full-time 43 39 8 7 3 0 0 83 10 1313
2014 Part-time 53 38 5 2 1 0 1 92 3 55
2011 Full-time 47 37 7 6 3 0 0 84 9 1351
2011 Part-time 55 27 5 10 3 0 0 82 13 38

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 41 11 7 2 0 1 79 10 1119
2019 Part-time 49 39 7 3 0 2 0 90 3 35
2017 Full-time 34 44 10 9 2 0 0 78 11 1213
2017 Part-time 43 37 7 6 1 0 6 85 8 62
2014 Full-time 31 42 13 10 4 0 0 73 13 1311
2014 Part-time 35 36 8 11 0 0 11 79 12 55
2011 Full-time 30 39 15 10 4 0 2 71 14 1349
2011 Part-time 25 46 10 15 2 0 2 73 18 38
2008 Full-time 34 42 11 8 3 0 1 77 12 1424
2008 Part-time 34 34 19 9 2 0 3 69 11 53

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 36 7 4 2 0 0 88 5 1117
2019 Part-time 72 19 10 0 0 0 0 90 0 35
2017 Full-time 52 38 5 2 2 0 0 91 4 1210
2017 Part-time 74 19 5 2 0 0 0 93 2 61
2014 Full-time 47 40 7 4 1 0 0 87 5 1311
2014 Part-time 53 33 6 4 0 2 1 89 5 55

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 52 34 6 5 2 0 1 86 8 1120
2019 Part-time 69 24 5 0 0 2 0 95 0 34
2017 Full-time 46 35 7 6 4 0 1 82 10 1210
2017 Part-time 68 20 1 8 0 0 2 90 9 62
2014 Full-time 42 35 10 7 3 1 1 79 10 1313
2014 Part-time 56 28 3 3 6 0 4 88 9 55
2011 Full-time 44 35 12 5 3 0 1 80 8 1353
2011 Part-time 52 31 5 5 0 0 8 90 5 38

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 41 41 9 6 3 0 0 83 9 1124
2019 Part-time 29 52 19 0 0 0 0 81 0 35
2017 Full-time 36 45 8 7 3 0 0 81 10 1211
2017 Part-time 40 42 11 4 3 0 0 83 7 62
2014 Full-time 30 46 13 7 4 0 0 76 11 1313
2014 Part-time 37 50 7 3 1 0 1 89 4 55
2011 Full-time 34 41 12 7 5 0 0 75 12 1350
2011 Part-time 26 49 9 12 5 0 0 74 16 38
2008 Full-time 38 40 11 8 3 0 0 78 11 1417
2008 Part-time 28 50 12 6 3 0 0 79 9 52

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 40 11 9 3 0 0 77 12 1122
2019 Part-time 60 30 10 0 0 0 0 90 0 35
2017 Full-time 34 38 13 9 5 0 0 72 14 1210
2017 Part-time 49 32 15 1 2 0 0 81 4 62
2014 Full-time 30 38 16 11 5 0 0 69 16 1313
2014 Part-time 42 44 8 3 1 0 1 88 5 55
2011 Full-time 30 40 15 10 5 0 0 70 15 1354
2011 Part-time 45 24 13 13 2 2 0 71 16 37

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 44 11 7 3 0 0 79 10 1117
2019 Part-time 37 54 9 0 0 0 0 91 0 35
2017 Full-time 33 43 12 8 4 0 0 76 13 1210
2017 Part-time 37 39 8 14 1 0 0 76 16 62

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 41 9 3 1 0 0 87 4 1117
2019 Part-time 46 44 10 0 0 0 0 90 0 35
2017 Full-time 43 41 9 4 2 0 0 85 7 1210
2017 Part-time 42 49 2 5 2 0 0 91 7 62
2014 Full-time 38 44 11 5 2 0 0 82 7 1313
2014 Part-time 43 36 9 6 3 0 3 81 9 55
2011 Full-time 37 42 12 6 2 0 0 80 8 1355
2011 Part-time 26 53 9 10 0 2 0 80 10 38
2008 Full-time 44 40 9 5 2 0 0 84 7 1420
2008 Part-time 46 38 8 4 3 0 2 86 7 53

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 40 12 6 3 0 0 78 10 1118
2019 Part-time 40 51 9 0 0 0 0 91 0 35
2017 Full-time 35 39 12 8 5 0 0 75 13 1208
2017 Part-time 45 42 4 4 5 0 0 87 8 62

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 35 7 4 1 0 0 88 5 1120
2019 Part-time 46 36 14 5 0 0 0 82 5 35
2017 Full-time 52 34 9 3 2 0 0 87 4 1207
2017 Part-time 47 34 15 2 1 0 0 81 4 62
2014 Full-time 55 33 8 2 1 0 0 89 4 1312
2014 Part-time 54 34 9 1 0 0 1 89 1 55
2011 Full-time 52 34 10 3 1 0 0 87 4 1352
2011 Part-time 54 32 7 7 0 0 0 86 7 38

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 35 40 13 8 3 0 0 75 11 1119
2019 Part-time 25 60 12 2 0 0 0 85 2 34
2017 Full-time 35 40 11 9 4 0 0 75 14 1207
2017 Part-time 36 40 13 2 5 0 4 79 7 62
2014 Full-time 26 42 15 12 4 0 1 68 17 1313
2014 Part-time 30 39 19 4 1 0 6 74 6 55
2011 Full-time 31 41 12 11 5 0 0 72 16 1353
2011 Part-time 36 30 17 7 7 0 3 68 14 38

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 41 37 12 7 3 0 0 78 11 1119
2019 Part-time 43 35 17 2 0 0 2 81 2 35
2017 Full-time 40 37 11 7 4 0 0 78 11 1208
2017 Part-time 51 37 1 2 5 0 4 92 7 62
2014 Full-time 30 39 15 10 5 0 0 69 15 1311
2014 Part-time 38 44 10 6 1 0 1 83 7 55

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 39 42 11 6 2 0 0 81 8 1109
2019 Part-time 39 52 6 0 0 0 3 94 0 34
2017 Full-time 35 44 10 7 4 1 0 79 11 1207
2017 Part-time 53 30 7 4 1 0 5 88 5 62
2014 Full-time 33 40 16 8 2 0 0 73 10 1311
2014 Part-time 31 53 12 3 0 0 1 85 3 55
2011 Full-time 35 42 11 8 2 1 1 78 10 1351
2011 Part-time 46 34 5 9 3 0 2 83 12 38

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 41 8 4 1 0 0 87 5 1126
2019 Part-time 39 54 7 0 0 0 0 93 0 35
2017 Full-time 44 38 10 5 3 0 0 82 8 1207
2017 Part-time 55 27 14 2 1 0 0 82 3 62
2014 Full-time 38 42 12 5 2 0 0 80 8 1311
2014 Part-time 50 37 7 3 1 0 1 88 4 55
2011 Full-time 39 43 9 6 3 0 0 82 9 1352
2011 Part-time 40 46 7 2 5 0 0 86 7 38
2008 Full-time 44 39 8 6 3 0 0 83 9 1422
2008 Part-time 42 46 5 4 3 0 0 88 7 53

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 34 16 6 3 0 0 74 10 1119
2019 Part-time 60 31 7 0 2 0 0 90 2 34
2017 Full-time 38 37 14 6 4 0 0 75 11 1213
2017 Part-time 53 40 4 2 1 0 0 93 3 62
2014 Full-time 36 39 15 7 3 0 0 75 10 1313
2014 Part-time 55 32 10 1 0 0 1 88 1 55
2011 Full-time 32 37 18 8 4 0 0 69 12 1355
2011 Part-time 46 32 10 8 2 0 3 80 10 38
2008 Full-time 25 39 20 10 6 0 0 64 16 1422
2008 Part-time 40 39 11 8 2 0 0 79 10 52

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 9 26 38 19 7 0 1 26 35 1126
2019 Part-time 5 24 27 35 7 0 2 43 29 35
2017 Full-time 9 24 38 18 7 1 2 27 34 1207
2017 Part-time 3 14 35 20 19 1 8 43 19 61
2014 Full-time 8 29 39 15 7 0 2 22 38 1310
2014 Part-time 3 17 42 15 16 0 6 33 22 53
2011 Full-time 13 31 36 13 5 0 2 18 45 1352
2011 Part-time 12 23 33 10 9 6 5 22 40 38
2008 Full-time 10 32 36 15 5 1 1 20 43 1424
2008 Part-time 8 25 37 17 5 6 2 24 36 53

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 5 13 29 32 16 3 2 50 19 1121
2019 Part-time 0 9 19 39 11 5 16 64 12 35
2017 Full-time 5 13 28 29 17 5 3 50 20 1207
2017 Part-time 1 5 14 17 39 8 14 73 8 61
2014 Full-time 6 17 32 27 11 3 3 41 25 1310
2014 Part-time 3 11 19 32 26 5 5 64 15 53
2011 Full-time 11 24 35 17 9 2 3 27 37 1349
2011 Part-time 12 14 24 12 18 15 5 37 33 37
2008 Full-time 8 18 33 24 12 3 3 39 27 1422
2008 Part-time 6 22 26 25 12 7 2 41 30 52

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 16 27 34 12 8 1 2 20 45 1125
2019 Part-time 7 31 27 16 8 5 6 27 43 35
2017 Full-time 17 27 33 13 6 2 2 20 46 1208
2017 Part-time 7 17 28 23 12 5 8 40 27 62
2014 Full-time 26 29 29 9 5 1 2 14 57 1311
2014 Part-time 16 26 14 12 19 5 8 36 48 53
2011 Full-time 24 32 27 9 4 1 2 14 58 1354
2011 Part-time 27 12 25 7 10 12 8 21 48 37
2008 Full-time 18 30 32 11 5 2 2 16 51 1424
2008 Part-time 14 33 22 15 6 2 8 23 52 53

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 8 21 36 22 10 0 1 33 30 1121
2019 Part-time 0 24 25 31 8 9 4 44 27 35
2017 Full-time 10 21 36 21 10 1 2 32 32 1205
2017 Part-time 0 12 29 20 28 2 10 54 14 61
2014 Full-time 8 24 39 20 7 1 2 28 33 1310
2014 Part-time 3 12 22 33 22 0 8 60 17 53
2011 Full-time 13 24 37 17 6 1 3 24 38 1350
2011 Part-time 12 15 23 27 18 0 5 47 29 37
2008 Full-time 9 27 37 19 6 1 1 26 37 1426
2008 Part-time 4 25 36 20 10 2 5 31 30 53

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 14 25 26 19 11 1 3 31 41 1122
2019 Part-time 2 15 33 25 14 4 6 44 19 35
2017 Full-time 17 26 28 15 8 2 3 25 45 1207
2017 Part-time 1 16 11 25 21 8 17 62 23 60
2014 Full-time 19 31 28 12 7 1 2 19 52 1310
2014 Part-time 14 15 21 21 22 1 6 46 32 53
2011 Full-time 19 29 30 12 5 1 4 18 50 1353
2011 Part-time 12 15 10 33 13 10 8 55 32 37
2008 Full-time 10 22 34 21 9 1 4 31 33 1424
2008 Part-time 3 19 21 31 18 0 7 53 24 53

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 8 19 29 26 15 1 2 42 28 1121
2019 Part-time 0 12 30 27 19 7 4 52 14 35
2017 Full-time 8 20 27 24 14 4 4 40 31 1204
2017 Part-time 1 16 16 17 31 1 18 59 21 61
2014 Full-time 8 20 30 24 11 2 4 38 30 1312
2014 Part-time 8 7 25 26 17 5 13 51 18 52
2011 Full-time 12 23 32 19 7 2 4 28 38 1353
2011 Part-time 13 25 17 20 10 9 7 35 45 37
2008 Full-time 14 26 31 16 7 3 4 25 42 1424
2008 Part-time 11 17 27 19 17 2 7 40 31 52

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 12 26 36 15 8 1 2 24 39 1120
2019 Part-time 10 22 39 14 2 7 6 19 36 35
2017 Full-time 15 26 32 14 8 3 2 24 43 1207
2017 Part-time 7 14 15 23 15 10 17 52 28 61
2014 Full-time 17 26 35 13 5 2 2 19 45 1311
2014 Part-time 8 21 18 20 26 1 6 50 31 53

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 8 19 36 23 12 1 1 35 28 1125
2019 Part-time 9 17 26 24 16 3 4 43 29 35
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 73 19 4 4 1 0 1 92 4 1126
2019 Part-time 71 10 11 3 0 0 5 85 3 34
2017 Full-time 70 23 4 2 1 0 0 93 3 1210
2017 Part-time 68 15 4 2 2 1 7 91 5 62
2014 Full-time 70 22 3 3 1 0 0 93 4 1312
2014 Part-time 76 18 0 1 2 0 3 97 3 55
2011 Full-time 71 21 4 2 1 0 0 92 4 1354
2011 Part-time 62 22 2 5 3 0 5 89 8 38
2008 Full-time 71 18 4 4 2 0 1 90 6 1426
2008 Part-time 79 13 2 3 0 0 3 95 3 52

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 31 13 7 4 5 5 73 13 1123
2019 Part-time 36 32 10 5 2 5 10 81 8 35
2017 Full-time 31 31 13 8 6 6 4 69 16 1207
2017 Part-time 35 28 5 2 5 6 20 84 9 62
2014 Full-time 31 32 14 9 5 4 4 69 16 1312
2014 Part-time 44 27 6 3 1 3 15 87 5 55

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 31 6 7 3 0 0 84 10 1119
2019 Part-time 66 22 9 2 0 0 0 89 2 35
2017 Full-time 52 29 8 7 4 0 0 81 11 1208
2017 Part-time 65 26 3 0 5 1 0 92 5 62
2014 Full-time 49 31 10 6 4 1 0 80 10 1311
2014 Part-time 64 26 6 0 0 0 4 94 0 54

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 29 5 6 1 0 0 88 7 1120
2019 Part-time 74 22 4 0 0 0 0 96 0 35
2017 Full-time 50 36 7 4 2 0 0 86 7 1207
2017 Part-time 75 17 2 2 3 0 0 92 6 62
2014 Full-time 47 39 8 4 2 0 0 86 6 1313
2014 Part-time 74 23 0 1 0 0 1 99 1 55

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 52 35 8 4 1 0 0 87 5 1123
2019 Part-time 68 17 8 5 0 2 0 87 5 35
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 28 10 4 2 1 2 84 6 1125
2019 Part-time 51 30 5 5 0 0 10 89 5 35

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 33 10 8 2 1 1 79 10 1123
2019 Part-time 44 40 4 9 0 2 0 86 10 35
2017 Full-time 43 37 10 7 3 1 0 80 10 1211
2017 Part-time 57 32 2 7 0 0 2 90 7 62
2014 Full-time 41 37 12 7 3 0 1 79 9 1312
2014 Part-time 44 33 9 5 0 1 8 85 5 55
2011 Full-time 39 36 11 8 4 1 1 76 12 1351
2011 Part-time 55 18 9 12 5 0 0 73 17 38
2008 Full-time 37 34 12 10 6 1 1 72 16 1425
2008 Part-time 40 41 11 2 5 0 2 82 7 53

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 29 9 6 2 1 1 83 8 1121
2019 Part-time 73 12 11 2 0 3 0 87 2 35
2017 Full-time 50 32 9 4 2 2 0 84 7 1209
2017 Part-time 68 24 8 0 0 0 0 92 0 62
2014 Full-time 47 33 13 3 2 2 1 82 5 1313
2014 Part-time 53 28 12 1 0 1 3 86 1 55
2011 Full-time 46 32 11 6 3 3 0 80 9 1354
2011 Part-time 51 27 10 0 5 8 0 84 6 38
2008 Full-time 44 32 10 6 5 2 0 78 11 1424
2008 Part-time 53 33 7 2 3 2 0 88 5 53

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 33 8 6 2 0 0 84 8 1124
2019 Part-time 67 13 17 2 0 0 0 81 2 35
2017 Full-time 47 37 8 5 3 0 0 84 8 1212
2017 Part-time 58 37 1 4 0 0 0 95 4 62
2014 Full-time 46 34 11 5 2 0 0 81 8 1312
2014 Part-time 51 37 9 0 0 1 1 91 0 55
2011 Full-time 42 36 11 7 3 1 0 79 10 1352
2011 Part-time 35 42 12 5 6 0 0 77 11 38
2008 Full-time 43 32 11 8 4 1 0 76 13 1425
2008 Part-time 41 45 8 2 5 0 0 86 7 53

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 85 11 1 1 1 0 0 97 2 1119
2019 Part-time 84 2 9 3 0 0 2 89 3 35
2017 Full-time 82 15 2 1 1 0 0 97 2 1209
2017 Part-time 92 6 0 0 0 0 2 100 0 62
2014 Full-time 80 16 2 1 1 0 1 96 2 1313
2014 Part-time 86 6 2 1 1 0 3 95 3 55
2011 Full-time 82 13 2 2 1 0 1 95 2 1355
2011 Part-time 81 17 0 0 2 0 0 98 2 38
2008 Full-time 84 11 2 2 2 0 1 95 3 1423
2008 Part-time 91 7 0 0 0 0 2 100 0 53

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 65 20 5 4 3 1 2 88 7 1123
2019 Part-time 74 17 2 2 0 2 2 95 2 35
2017 Full-time 52 26 7 5 3 2 4 83 9 1210
2017 Part-time 75 16 5 0 0 1 2 95 0 62
2014 Full-time 46 26 9 5 4 3 7 80 10 1312
2014 Part-time 70 15 4 6 1 0 3 88 8 55
2011 Full-time 42 28 9 7 4 4 6 78 12 1353
2011 Part-time 59 34 0 0 2 2 2 97 3 38

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 67 21 7 3 2 1 0 88 5 1126
2019 Part-time 81 10 4 2 0 3 0 93 2 35
2017 Full-time 60 23 9 3 4 1 0 84 7 1212
2017 Part-time 68 29 4 0 0 0 0 96 0 61

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 56 28 8 6 2 0 0 83 9 1123
2019 Part-time 61 30 7 2 0 0 0 91 2 35
2017 Full-time 56 26 9 5 4 0 0 82 9 1212
2017 Part-time 70 22 6 2 0 0 0 92 2 62
2014 Full-time 49 32 10 5 3 1 0 82 8 1312
2014 Part-time 56 31 8 1 0 1 1 90 1 55
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 40 13 6 2 7 0 78 8 1115
2019 Part-time 57 26 0 2 0 14 0 97 3 35
2017 Full-time 30 39 15 6 4 6 0 73 11 1210
2017 Part-time 42 30 10 0 2 16 0 85 3 62
2014 Full-time 24 39 19 8 3 7 0 68 12 1312
2014 Part-time 47 33 10 5 0 4 1 85 5 55
2011 Full-time 24 33 20 9 5 8 0 63 15 1353
2011 Part-time 22 44 17 2 7 8 0 71 11 38

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 41 17 8 3 2 0 71 11 1112
2019 Part-time 52 29 5 7 0 7 0 87 8 35
2017 Full-time 26 39 17 9 5 3 0 67 15 1211
2017 Part-time 39 35 14 0 3 7 1 81 4 62
2014 Full-time 21 39 22 11 4 3 0 62 15 1312
2014 Part-time 48 26 15 5 0 4 3 79 5 55
2011 Full-time 18 33 24 14 8 3 0 53 23 1352
2011 Part-time 15 46 22 0 10 7 0 66 11 38
2008 Full-time 25 39 18 9 6 3 0 66 16 1424
2008 Part-time 32 36 17 8 2 5 0 72 11 52

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 22 39 20 9 4 6 0 64 14 1109
2019 Part-time 30 38 10 5 0 17 0 82 6 35
2017 Full-time 17 39 21 11 5 7 0 60 17 1210
2017 Part-time 36 34 15 2 1 11 0 79 4 62
2014 Full-time 15 36 25 13 5 6 0 55 19 1313
2014 Part-time 37 24 20 8 0 10 1 69 9 55
2011 Full-time 10 34 26 17 6 7 0 47 25 1353
2011 Part-time 12 39 20 9 5 13 2 60 17 38
2008 Full-time 13 39 23 13 5 6 0 56 19 1421
2008 Part-time 26 26 26 10 2 11 0 57 14 53

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 40 18 13 5 3 0 63 19 1117
2019 Part-time 32 37 9 13 0 9 0 76 14 34
2017 Full-time 21 40 18 12 6 3 0 63 19 1211
2017 Part-time 29 53 6 5 2 6 0 87 7 62
2014 Full-time 19 40 19 13 6 3 0 60 20 1310
2014 Part-time 33 41 16 4 2 3 1 77 6 55
2011 Full-time 16 39 18 18 7 2 0 56 25 1353
2011 Part-time 7 40 24 16 5 8 0 51 23 38
2008 Full-time 18 39 18 15 7 2 0 59 23 1423
2008 Part-time 22 37 22 11 6 2 0 60 17 53

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 65 24 7 1 1 2 0 92 2 1124
2019 Part-time 76 17 5 0 0 2 0 95 0 35
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 48 14 6 1 1 0 78 7 1124
2019 Part-time 42 36 14 2 0 5 0 82 2 35
2017 Full-time 30 46 13 8 2 1 0 77 10 1209
2017 Part-time 37 40 10 5 1 7 0 83 6 62
2014 Full-time 29 45 16 6 2 2 0 75 8 1313
2014 Part-time 43 36 8 9 0 1 1 82 10 55
2011 Full-time 22 44 18 11 4 2 0 67 15 1351
2011 Part-time 17 54 22 5 0 3 0 73 5 38

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 40 20 14 4 3 0 60 19 1114
2019 Part-time 15 54 14 12 0 5 0 73 12 35

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 38 10 5 3 1 1 82 8 1124
2019 Part-time 56 25 4 10 0 0 5 85 10 35
2017 Full-time 45 37 8 6 2 2 0 83 8 1211
2017 Part-time 49 34 4 5 2 4 1 88 8 61
2014 Full-time 46 39 7 4 2 2 1 87 6 1313
2014 Part-time 38 30 3 3 8 14 5 84 13 55
2011 Full-time 47 34 8 5 3 2 1 84 8 1351
2011 Part-time 28 44 12 5 5 2 5 77 10 38
2008 Full-time 46 35 8 6 3 2 1 83 9 1424
2008 Part-time 43 37 4 6 0 9 2 90 6 53

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 44 37 13 3 1 1 0 82 5 1118
2019 Part-time 76 17 2 2 0 2 0 95 2 35

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 24 20 12 8 12 4 52 24 1120
2019 Part-time 40 30 10 7 5 5 3 77 13 35
2017 Full-time 16 21 20 13 11 14 5 46 29 1208
2017 Part-time 29 25 16 3 7 13 6 67 13 62
2014 Full-time 14 22 21 14 11 13 4 44 30 1312
2014 Part-time 30 19 14 8 3 17 10 66 15 55
2011 Full-time 14 21 20 14 11 16 5 44 30 1353
2011 Part-time 2 19 19 12 10 26 12 34 35 38

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 37 16 13 6 2 0 64 20 1117
2019 Part-time 44 32 13 2 0 7 2 83 3 35
2017 Full-time 28 39 14 10 4 4 0 70 15 1209
2017 Part-time 36 37 9 2 2 9 5 84 5 62
2014 Full-time 23 39 19 11 5 2 0 64 17 1311
2014 Part-time 34 32 8 13 0 3 9 76 15 55
2011 Full-time 22 37 19 13 7 2 1 61 20 1349
2011 Part-time 30 26 16 11 2 12 2 66 16 38
2008 Full-time 26 40 17 10 4 3 0 68 15 1422
2008 Part-time 27 37 20 8 4 2 2 67 12 53

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 22 30 17 15 12 3 2 54 28 1122
2019 Part-time 22 36 18 7 7 3 7 64 16 35
2017 Full-time 19 30 15 17 11 4 2 53 31 1210
2017 Part-time 30 28 10 8 4 5 15 73 15 61
2014 Full-time 15 28 18 21 14 3 2 45 36 1313
2014 Part-time 21 16 18 12 11 6 17 48 29 55
2011 Full-time 14 29 19 18 16 2 2 45 35 1350
2011 Part-time 19 17 31 10 9 7 7 42 22 38
2008 Full-time 19 36 13 16 12 3 2 57 29 1424
2008 Part-time 21 25 12 18 13 0 10 52 35 53

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 23 12 4 3 0 3 81 7 1122
2019 Part-time 43 31 12 5 0 0 9 82 5 35

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 66 9 6 3 3 1 12 87 7 1122
2019 Part-time 45 12 7 5 3 2 26 79 11 35

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 22 13 3 3 1 4 80 6 1123
2019 Part-time 50 17 17 3 0 2 12 78 3 35

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 48 19 14 6 5 3 5 73 11 1117
2019 Part-time 40 19 14 5 0 8 14 76 6 35

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 56 12 8 7 6 2 9 76 15 1114
2019 Part-time 40 15 9 10 2 10 14 72 16 35

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 71 12 6 3 2 1 5 88 5 1119
2019 Part-time 71 8 5 5 0 0 12 89 5 35

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 77 8 4 2 2 3 5 92 4 1121
2019 Part-time 69 10 0 0 0 11 10 100 0 35

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 81 5 1 1 1 1 9 96 2 1113
2019 Part-time 76 2 0 0 0 3 19 100 0 35

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 48 16 7 2 4 0 74 10 1121
2019 Part-time 27 29 25 5 0 12 2 65 6 35
2017 Full-time 24 42 20 6 3 4 0 69 10 1205
2017 Part-time 35 36 14 6 0 6 2 78 7 62

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 40 10 5 1 1 0 84 6 1116
2019 Part-time 49 44 2 0 0 3 2 98 0 35
2017 Full-time 42 43 8 4 1 1 0 86 5 1210
2017 Part-time 54 36 4 0 1 5 0 95 1 61
2014 Full-time 41 41 11 3 1 2 0 84 5 1313
2014 Part-time 61 22 12 1 3 0 1 84 4 55
2011 Full-time 34 42 12 5 3 3 0 79 8 1353
2011 Part-time 49 18 15 11 3 5 0 70 15 38

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 36 9 2 1 2 0 87 4 1120
2019 Part-time 55 38 5 0 0 2 0 95 0 35
2017 Full-time 43 37 11 4 2 5 0 83 6 1209
2017 Part-time 40 41 11 0 0 8 0 88 0 61
2014 Full-time 41 38 13 2 1 5 0 83 3 1311
2014 Part-time 53 33 8 3 0 1 1 89 3 55

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 34 6 2 1 0 0 91 3 1121
2019 Part-time 67 26 5 0 0 0 2 95 0 35
2017 Full-time 51 38 6 3 2 0 0 90 4 1212
2017 Part-time 69 26 2 1 1 1 0 95 2 62
2014 Full-time 47 41 9 2 1 0 0 89 3 1309
2014 Part-time 71 23 4 0 0 0 1 96 0 55
2011 Full-time 40 42 11 4 2 0 0 83 6 1351
2011 Part-time 63 27 8 0 0 2 0 92 0 38
2008 Full-time 43 41 9 5 2 0 0 84 7 1423
2008 Part-time 45 44 9 2 0 0 0 89 2 53

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 56 31 9 2 2 0 0 87 4 1121
2019 Part-time 66 23 10 0 0 2 0 90 0 34
2017 Full-time 50 32 11 3 3 1 0 83 6 1204
2017 Part-time 59 35 2 1 1 0 1 95 2 62
2014 Full-time 39 41 14 4 1 1 0 80 6 1313
2014 Part-time 58 24 13 3 0 1 1 84 3 55
2011 Full-time 30 40 18 8 4 1 0 71 12 1350
2011 Part-time 54 15 23 7 2 0 0 69 9 38

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 33 8 3 2 0 0 86 5 1112
2019 Part-time 62 24 10 2 0 2 0 88 2 35
2017 Full-time 46 37 10 5 2 0 0 83 7 1211
2017 Part-time 60 34 1 3 0 1 0 95 3 62
2014 Full-time 37 43 12 5 2 1 0 81 6 1311
2014 Part-time 55 28 11 3 0 0 3 85 3 55
2011 Full-time 28 43 17 8 3 0 0 72 12 1353
2011 Part-time 44 36 15 5 0 0 0 80 5 38
2008 Full-time 41 39 11 6 3 0 0 80 9 1425
2008 Part-time 49 34 6 9 2 0 0 83 11 53

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 25 11 7 3 3 0 79 10 1124
2019 Part-time 49 16 12 14 5 5 0 68 19 35
2017 Full-time 43 26 14 7 5 4 0 73 12 1205
2017 Part-time 40 27 10 11 0 12 0 76 13 61
2014 Full-time 38 29 17 8 4 4 1 70 12 1312
2014 Part-time 52 23 8 3 6 5 3 81 10 55
2011 Full-time 34 28 16 11 7 4 1 65 18 1351
2011 Part-time 37 31 16 7 0 2 7 75 7 38
2008 Full-time 38 26 15 10 5 5 1 68 16 1423
2008 Part-time 41 23 23 7 2 4 0 66 9 53
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Full-time 36 32 32 1126
2019 Part-time 24 41 34 35
2017 Full-time 33 37 30 1211
2017 Part-time 35 25 40 62
2014 Full-time 34 34 32 1311
2014 Part-time 23 35 42 55
2011 Full-time 39 33 28 1350
2011 Part-time 44 25 31 38
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 45 9 8 2 1 3 80 11 1116
2019 Part-time 19 46 14 9 0 0 12 74 11 35

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 27 7 2 1 5 3 89 3 1113
2019 Part-time 58 21 5 0 0 10 7 95 0 35
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 16 18 6 4 30 8 55 16 1123
2019 Part-time 24 16 14 5 2 29 9 65 12 35
2017 Full-time 13 18 17 5 5 34 8 53 17 1211
2017 Part-time 16 8 10 2 1 43 19 64 9 62
2014 Full-time 14 16 18 5 4 34 8 52 17 1310
2014 Part-time 19 10 8 0 2 34 28 75 5 55

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 34 14 4 2 7 1 77 7 1124
2019 Part-time 56 27 7 0 3 7 0 90 3 35
2017 Full-time 29 34 16 5 3 12 1 72 9 1210
2017 Part-time 37 33 6 1 1 21 1 90 3 62
2014 Full-time 27 31 19 4 3 15 1 70 8 1310
2014 Part-time 36 18 17 0 0 27 1 75 0 55
2011 Full-time 30 36 16 6 2 10 0 73 9 1352
2011 Part-time 36 28 17 7 3 9 0 71 11 38
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 7 93 1124
2019 Part-time 0 100 34

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 40 60 75

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 73 27 75

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 75

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 75

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 7 93 75

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 28 72 71

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 11 89 71

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 15 85 71

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 37 63 71

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 20 80 71

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 11 89 71

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 71

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 17 83 71

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 71

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 15 85 71

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 34 66 71

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 8 92 71

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 9 91 71

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 11 89 71

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 10 90 71

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 7 93 71

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 51 49 71

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 15 19 3 3 35 8 58 9 1122
2019 Part-time 28 23 14 0 0 20 14 78 0 35
2017 Full-time 14 18 16 2 2 40 8 61 8 1211
2017 Part-time 21 9 16 1 1 34 18 62 5 62
2014 Full-time 14 14 20 2 1 41 8 55 6 1312
2014 Part-time 21 8 4 0 0 49 18 87 0 55

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 32 14 3 2 9 1 79 5 1123
2019 Part-time 59 27 7 0 0 7 0 92 0 35
2017 Full-time 31 36 14 2 2 15 1 79 5 1210
2017 Part-time 41 29 12 0 1 15 2 84 1 61
2014 Full-time 27 33 16 2 1 19 2 76 4 1312
2014 Part-time 41 18 11 2 0 19 9 82 3 55
2011 Full-time 33 38 12 3 1 12 0 81 5 1354
2011 Part-time 43 27 13 6 2 9 0 77 10 38
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 22 30 22 11 13 0 1 53 24 1125
2019 Part-time 23 22 28 12 15 0 0 44 28 35
2017 Full-time 21 20 21 15 20 0 2 42 36 1209
2017 Part-time 14 18 26 21 21 0 0 33 42 62

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 31 27 15 9 0 0 49 24 1124
2019 Part-time 34 21 29 13 2 0 0 55 15 35
2017 Full-time 14 27 29 16 13 0 1 41 29 1212
2017 Part-time 36 31 15 11 3 1 2 69 15 62

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 32 25 12 8 0 0 55 20 1114
2019 Part-time 37 25 22 7 7 0 2 63 15 35
2017 Full-time 19 27 25 17 10 0 1 47 27 1208
2017 Part-time 44 25 15 6 5 1 3 73 11 62

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 22 26 26 14 11 0 1 49 26 1118
2019 Part-time 32 31 25 5 2 3 2 66 8 34
2017 Full-time 19 23 25 17 13 1 2 43 31 1212
2017 Part-time 31 35 22 5 2 1 5 70 7 62

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 25 12 7 4 0 3 76 11 1121
2019 Part-time 55 19 12 0 0 3 11 86 0 35
2017 Full-time 39 25 16 7 5 0 8 69 13 1211
2017 Part-time 52 19 5 0 4 1 19 90 5 61

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 31 19 8 7 0 1 66 15 1121
2019 Part-time 38 25 27 5 0 0 5 66 5 34
2017 Full-time 28 29 22 12 8 0 1 57 20 1209
2017 Part-time 39 22 24 10 3 0 2 62 13 62

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 36 21 9 4 0 1 66 13 1124
2019 Part-time 41 20 20 14 2 0 2 63 17 35
2017 Full-time 28 31 21 12 5 1 2 61 17 1208
2017 Part-time 47 28 13 1 1 4 5 83 3 62

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 24 36 23 12 5 0 0 60 17 1122
2019 Part-time 36 40 12 8 2 0 2 78 10 35
2017 Full-time 22 32 24 13 7 0 1 55 21 1206
2017 Part-time 43 33 8 6 1 4 6 84 8 62

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 32 21 10 6 0 1 63 16 1123
2019 Part-time 21 48 19 7 2 0 2 71 10 35
2017 Full-time 26 29 23 14 7 0 2 56 21 1209
2017 Part-time 44 36 12 5 1 0 2 82 6 62

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 26 14 7 4 0 1 75 11 1120
2019 Part-time 52 18 14 5 0 0 11 79 5 35

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 33 20 8 4 0 1 68 12 1117
2019 Part-time 29 34 21 5 3 3 6 69 8 35
2017 Full-time 30 32 21 9 6 1 2 63 15 1207
2017 Part-time 47 31 11 2 2 0 7 83 5 61

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 61 23 9 4 2 0 1 85 6 1118
2019 Part-time 47 30 13 5 0 0 5 82 5 34
2017 Full-time 56 25 11 4 2 0 2 83 6 1210
2017 Part-time 68 19 8 1 4 0 1 87 5 62

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 78 9 3 1 1 1 6 94 2 1119
2019 Part-time 68 17 2 2 0 0 10 95 3 35
2017 Full-time 75 10 4 3 3 1 4 90 6 1209
2017 Part-time 84 2 7 1 1 0 4 90 2 62

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 75 10 6 2 3 1 2 88 6 1113
2019 Part-time 77 12 3 2 0 3 3 95 2 35
2017 Full-time 57 26 9 3 2 0 3 86 5 1211
2017 Part-time 75 13 7 1 0 0 3 91 1 62

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 58 26 10 3 2 0 2 85 5 1114
2019 Part-time 73 19 2 0 2 0 3 95 2 35
2017 Full-time 60 18 9 5 4 0 3 81 10 1206
2017 Part-time 78 15 1 0 2 0 3 96 2 62

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 64 18 8 5 4 0 2 83 9 1110
2019 Part-time 68 17 7 2 0 0 5 90 3 34
2017 Full-time 55 14 4 2 1 0 25 91 4 1207
2017 Part-time 74 4 0 1 0 0 21 99 1 62

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 58 13 5 2 1 0 21 89 4 1109
2019 Part-time 73 7 5 0 0 0 15 94 0 35
2017 Full-time 68 17 6 1 0 0 7 92 2 1204
2017 Part-time 77 14 1 0 0 0 8 99 0 61

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 75 15 5 1 0 0 4 93 1 1111
2019 Part-time 78 15 0 0 0 0 7 100 0 35
2017 Full-time 66 14 6 4 4 0 5 85 9 1212
2017 Part-time 58 8 14 8 7 0 4 69 16 62

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 75 10 5 3 3 0 3 88 7 1118
2019 Part-time 69 14 5 2 5 0 5 88 7 35
2017 Full-time 50 27 14 4 2 0 2 79 7 1206
2017 Part-time 52 24 15 5 0 0 4 79 5 61

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 28 14 3 2 0 1 80 6 1118
2019 Part-time 44 33 15 0 3 0 5 82 3 35

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 34 36 9 3 0 0 52 12 1124
2019 Part-time 16 46 33 4 0 0 0 63 4 35
2017 Full-time 9 31 40 14 5 0 0 41 19 1212
2017 Part-time 20 48 27 2 2 0 0 68 5 62

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 6 18 38 27 12 0 0 38 24 1112
2019 Part-time 0 12 41 29 15 0 4 45 12 35
2017 Full-time 7 20 40 22 11 0 0 33 27 1210
2017 Part-time 6 9 28 43 14 0 0 57 15 62

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 41 8 2 1 1 0 88 4 1116
2019 Part-time 47 30 7 11 3 2 0 79 14 35
2017 Full-time 39 45 9 3 2 3 0 86 5 1208
2017 Part-time 36 39 13 7 0 3 1 79 8 62

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 42 13 6 4 0 0 77 10 1122
2019 Part-time 38 44 7 5 5 2 0 83 10 35
2017 Full-time 23 47 13 10 4 2 0 72 15 1211
2017 Part-time 34 44 17 1 3 1 0 79 5 62
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 15 85 1122
2019 Part-time 12 88 35
2017 Full-time 15 85 1212
2017 Part-time 13 87 62
2014 Full-time 13 87 1311
2014 Part-time 7 93 55
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 30 21 10 10 2 1 28 72 1118
2019 Part-time 16 33 21 13 15 2 0 16 84 35
2017 Full-time 30 23 21 10 12 3 1 31 69 1212
2017 Part-time 22 22 11 23 20 0 2 22 78 62

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 61 39 799
2019 Part-time 65 35 30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 36 64 777
2019 Part-time 41 59 30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 30 16 16 11 2 5 53 29 777
2019 Part-time 13 34 26 12 6 0 8 51 20 30
2017 Full-time 18 25 15 16 13 2 10 50 33 796
2017 Part-time 28 23 9 24 6 0 10 56 33 50

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 6 14 15 23 34 2 6 22 62 778
2019 Part-time 7 18 27 12 27 3 6 27 43 30
2017 Full-time 4 7 11 19 49 2 8 11 76 796
2017 Part-time 9 6 2 19 56 2 6 17 81 50

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 20 15 12 12 0 7 58 26 1100
2019 Part-time 45 17 11 10 0 0 16 74 12 35
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