2019 Public Service Employee Survey Results for Canadian Heritage by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	44	4	6	1	89	7	365
2019	Non-supervisor	49	41	3	7	1	89	7	808
2017	Supervisor	39	46	5	8	2	85	10	384
2017	Non-supervisor	43	45	4	6	2	88	9	895
2014	Supervisor	34	49	6	8	2	84	10	420
2014	Non-supervisor	35	50	5	8	2	85	10	958
2011	Supervisor	47	38	4	10	2	84	12	429
2011	Non-supervisor	47	40	5	6	1	88	7	969
2008	Supervisor	53	39	2	6	1	91	7	446
2008	Non-supervisor	52	38	3	5	1	91	6	1032

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	63	26	5	5	1	0	90	6	363
2019	Non-supervisor	60	28	4	6	2	0	88	7	805
2017	Supervisor	55	31	6	7	2	0	86	8	384
2017	Non-supervisor	55	31	7	5	2	1	87	6	895
2014	Supervisor	53	27	6	10	4	0	80	14	420
2014	Non-supervisor	51	32	6	9	2	0	83	11	957
2011	Supervisor	57	25	8	8	3	0	82	11	429
2011	Non-supervisor	56	27	6	9	2	1	83	11	968
2008	Supervisor	55	30	4	8	2	0	86	10	446
2008	Non-supervisor	56	27	6	8	2	1	83	10	1030

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	36	5	7	1	87	8	363
2019	Non-supervisor	53	33	6	6	1	86	8	806
2017	Supervisor	51	35	5	8	2	86	10	383
2017	Non-supervisor	49	37	6	5	2	87	7	895
2014	Supervisor	45	39	6	6	4	84	10	421
2014	Non-supervisor	43	39	8	7	3	82	9	958
2011	Supervisor	48	35	6	8	2	84	11	429
2011	Non-supervisor	46	37	8	6	3	84	9	967

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	42	12	6	1	0	1	80	7	362
2019	Non-supervisor	37	41	10	8	3	0	1	79	11	805
2018	Supervisor	35	49	9	7	1	0	0	83	8	368
2018	Non-supervisor	31	44	11	10	3	0	1	76	13	849
2017	Supervisor	38	46	7	8	1	0	0	84	9	384
2017	Non-supervisor	34	42	11	9	2	0	1	77	12	895
2014	Supervisor	34	42	13	9	2	0	0	77	10	421
2014	Non-supervisor	30	41	13	10	4	0	1	72	15	956
2011	Supervisor	34	40	13	10	2	0	1	75	12	427
2011	Non-supervisor	29	39	16	11	4	0	2	69	15	967
2008	Supervisor	37	46	8	5	3	0	1	84	8	445
2008	Non-supervisor	33	40	13	10	3	1	1	74	13	1031

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	36	6	2	1	0	92	3	363
2019	Non-supervisor	50	36	8	4	2	0	86	6	802
2017	Supervisor	56	37	4	2	1	0	94	2	384
2017	Non-supervisor	52	37	6	3	2	0	90	5	891
2014	Supervisor	54	37	5	3	1	0	91	4	420
2014	Non-supervisor	45	41	8	5	1	1	86	6	957

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	34	6	7	3	0	1	83	11	365
2019	Non-supervisor	55	33	6	4	2	0	1	88	6	802
2018	Supervisor	45	37	7	7	3	0	0	82	10	365
2018	Non-supervisor	52	32	7	5	3	1	0	85	8	852
2017	Supervisor	42	35	10	6	6	0	1	78	12	384
2017	Non-supervisor	50	34	6	7	3	0	1	85	9	892
2014	Supervisor	42	34	12	7	3	0	1	77	11	421
2014	Non-supervisor	43	36	9	7	3	1	2	81	10	959
2011	Supervisor	42	38	11	6	2	0	1	80	8	429
2011	Non-supervisor	46	33	11	5	3	1	1	81	8	969

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	40	7	3	1	89	4	365
2019	Non-supervisor	37	42	10	7	3	80	10	807
2018	Supervisor	46	38	8	7	1	84	8	360
2018	Non-supervisor	36	44	9	7	4	80	11	846
2017	Supervisor	42	45	6	5	2	87	7	383
2017	Non-supervisor	34	45	10	7	4	79	11	894
2014	Supervisor	36	48	9	4	2	84	7	421
2014	Non-supervisor	27	46	14	9	4	74	13	959
2011	Supervisor	40	39	11	7	3	79	10	429
2011	Non-supervisor	32	42	13	8	6	74	13	966
2008	Supervisor	47	36	9	6	1	83	7	446
2008	Non-supervisor	34	41	12	8	4	75	12	1022

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	44	11	8	2	0	79	11	366
2019	Non-supervisor	38	38	11	8	4	1	77	12	804
2018	Supervisor	34	37	15	10	5	0	70	15	366
2018	Non-supervisor	37	39	12	8	4	0	76	12	848
2017	Supervisor	33	39	14	10	4	0	72	14	382
2017	Non-supervisor	36	37	13	8	5	0	73	13	894
2014	Supervisor	31	39	16	9	4	0	70	14	421
2014	Non-supervisor	30	39	15	11	4	0	69	16	959
2011	Supervisor	33	37	16	11	3	0	70	14	430
2011	Non-supervisor	29	41	14	10	5	0	71	15	968

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	49	8	7	2	83	9	365
2019	Non-supervisor	34	43	12	7	3	77	11	800
2018	Supervisor	35	45	12	5	3	80	8	366
2018	Non-supervisor	33	41	12	11	4	73	15	850
2017	Supervisor	35	43	12	7	3	77	10	382
2017	Non-supervisor	33	42	11	9	4	75	14	894

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	38	5	2	0	1	92	3	365
2019	Non-supervisor	43	42	10	3	2	0	85	5	800
2018	Supervisor	55	35	6	3	1	0	90	3	369
2018	Non-supervisor	43	44	8	3	1	0	87	4	852
2017	Supervisor	48	43	5	2	1	0	92	3	383
2017	Non-supervisor	41	41	9	5	3	1	83	8	893
2014	Supervisor	46	43	7	3	1	0	89	4	421
2014	Non-supervisor	35	44	12	6	2	0	79	8	959
2011	Supervisor	40	44	10	5	1	0	84	6	430
2011	Non-supervisor	36	42	12	7	2	1	78	9	970
2008	Supervisor	51	38	7	3	1	0	89	4	446
2008	Non-supervisor	42	40	9	6	2	0	82	8	1026

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	39	11	5	2	0	82	7	365
2019	Non-supervisor	37	40	12	7	4	0	77	10	801
2018	Supervisor	41	37	10	8	3	0	79	11	368
2018	Non-supervisor	37	40	11	7	4	0	77	12	851
2017	Supervisor	40	37	11	7	4	0	77	12	382
2017	Non-supervisor	34	41	11	7	6	1	75	13	892

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	63	30	6	2	0	92	2	364
2019	Non-supervisor	48	37	8	5	1	86	6	804
2018	Supervisor	58	32	7	2	0	90	2	364
2018	Non-supervisor	46	39	9	4	2	85	6	843
2017	Supervisor	57	35	5	2	1	92	3	381
2017	Non-supervisor	50	34	11	3	2	84	5	892
2014	Supervisor	61	31	7	1	0	92	2	421
2014	Non-supervisor	52	35	8	3	2	87	5	958
2011	Supervisor	55	34	9	2	1	89	2	429
2011	Non-supervisor	51	34	10	3	1	86	4	968

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	41	6	4	2	0	88	6	365
2019	Non-supervisor	30	40	16	9	4	0	71	13	801
2018	Supervisor	44	40	7	7	1	0	85	8	368
2018	Non-supervisor	31	41	13	9	6	1	72	15	846
2017	Supervisor	44	40	9	4	3	0	84	7	382
2017	Non-supervisor	31	40	12	11	5	1	72	16	891
2014	Supervisor	34	47	8	9	2	0	81	11	421
2014	Non-supervisor	22	40	18	13	5	1	63	19	959
2011	Supervisor	38	43	10	6	2	0	81	9	429
2011	Non-supervisor	28	40	13	12	6	0	68	19	969

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	37	11	2	2	85	4	365
2019	Non-supervisor	38	36	12	9	4	75	13	802
2018	Supervisor	49	35	9	6	1	84	7	366
2018	Non-supervisor	38	35	13	9	4	73	14	848
2017	Supervisor	47	37	8	5	2	85	7	382
2017	Non-supervisor	39	37	12	8	4	76	12	892
2014	Supervisor	34	40	13	9	4	73	13	420
2014	Non-supervisor	29	39	16	10	6	68	16	958

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	43	8	6	2	0	1	83	9	359
2019	Non-supervisor	39	42	12	5	2	0	0	81	7	796
2018	Supervisor	38	39	14	6	3	0	0	77	9	367
2018	Non-supervisor	35	40	13	7	4	0	0	76	11	850
2017	Supervisor	37	42	10	9	3	0	0	79	11	381
2017	Non-supervisor	36	43	10	6	4	1	1	80	10	892
2014	Supervisor	36	40	13	8	2	0	0	77	11	421
2014	Non-supervisor	32	41	17	7	2	0	1	73	10	956
2011	Supervisor	34	43	11	10	2	0	0	78	12	430
2011	Non-supervisor	36	41	11	7	2	1	1	79	10	966

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	38	6	3	1	90	4	366
2019	Non-supervisor	43	43	9	4	1	85	6	808
2018	Supervisor	48	39	8	4	1	87	5	368
2018	Non-supervisor	43	41	9	5	3	84	7	851
2017	Supervisor	47	39	8	4	2	86	6	381
2017	Non-supervisor	44	37	11	6	3	81	8	892
2014	Supervisor	45	39	10	4	1	85	5	421
2014	Non-supervisor	35	43	13	5	3	78	8	957
2011	Supervisor	44	41	8	6	2	85	7	429
2011	Non-supervisor	37	44	10	5	4	81	9	968
2008	Supervisor	50	35	8	5	1	85	7	446
2008	Non-supervisor	41	41	8	7	3	83	10	1028

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	30	24	16	7	0	54	23	360
2019	Non-supervisor	48	35	13	3	2	0	83	4	806
2018	Supervisor	24	30	21	15	10	0	54	25	368
2018	Non-supervisor	49	30	14	5	2	0	79	7	855
2017	Supervisor	19	37	21	11	11	1	57	22	384
2017	Non-supervisor	46	37	11	4	2	0	83	5	895
2014	Supervisor	16	39	22	14	8	1	56	23	421
2014	Non-supervisor	45	38	12	3	1	0	84	4	959
2011	Supervisor	16	33	28	16	7	0	49	23	430
2011	Non-supervisor	39	39	13	5	3	1	79	7	969
2008	Supervisor	13	31	23	21	12	0	44	33	445
2008	Non-supervisor	31	42	18	5	3	0	73	9	1028

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	29	41	15	4	0	1	20	39	366
2019	Non-supervisor	9	24	36	21	9	0	1	30	33	808
2018	Supervisor	8	28	42	17	4	0	0	21	36	367
2018	Non-supervisor	8	24	38	21	6	1	1	28	33	850
2017	Supervisor	10	29	40	15	5	0	1	20	40	382
2017	Non-supervisor	8	22	36	20	9	2	3	31	31	890
2014	Supervisor	9	31	42	12	4	0	1	16	41	420
2014	Non-supervisor	7	27	38	15	9	1	3	25	35	955
2011	Supervisor	13	37	35	12	3	0	0	15	50	430
2011	Non-supervisor	13	29	36	14	5	1	3	20	43	967
2008	Supervisor	10	39	37	11	2	0	0	13	50	446
2008	Non-supervisor	9	29	36	17	6	1	2	23	40	1030

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	5	16	33	31	11	1	1	44	22	363
2019	Non-supervisor	5	12	27	32	18	3	3	53	18	806
2018	Supervisor	4	15	37	33	9	1	1	43	20	363
2018	Non-supervisor	5	14	31	28	16	4	2	47	20	849
2017	Supervisor	5	14	34	29	15	3	1	46	20	383
2017	Non-supervisor	5	12	24	28	20	6	5	54	19	889
2014	Supervisor	5	21	35	26	10	1	2	37	27	419
2014	Non-supervisor	6	15	30	28	13	4	4	45	23	955
2011	Supervisor	11	28	36	17	6	1	1	24	40	428
2011	Non-supervisor	11	21	34	16	10	3	4	29	35	964
2008	Supervisor	7	19	36	27	9	1	1	37	26	443
2008	Non-supervisor	8	17	31	23	14	4	3	40	27	1030

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	26	37	13	5	0	1	18	44	365
2019	Non-supervisor	16	28	32	12	9	1	2	22	45	808
2018	Supervisor	15	32	32	16	5	1	1	21	47	363
2018	Non-supervisor	16	26	31	15	7	3	2	23	44	849
2017	Supervisor	16	31	36	11	5	0	0	16	47	383
2017	Non-supervisor	16	25	31	14	7	2	3	23	44	891
2014	Supervisor	26	33	28	6	5	0	1	12	60	421
2014	Non-supervisor	25	27	28	10	5	2	3	16	55	954
2011	Supervisor	25	34	26	10	4	0	0	14	60	430
2011	Non-supervisor	23	30	28	8	5	2	3	14	56	967
2008	Supervisor	16	33	34	13	4	0	0	17	49	446
2008	Non-supervisor	19	29	31	11	5	3	3	17	51	1030

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	27	38	18	5	0	0	23	40	363
2019	Non-supervisor	7	18	35	25	13	1	2	39	26	806
2018	Supervisor	10	29	44	13	4	1	0	17	39	365
2018	Non-supervisor	7	19	33	27	12	1	1	40	27	845
2017	Supervisor	13	33	36	13	5	0	0	18	46	383
2017	Non-supervisor	9	15	35	23	13	1	3	39	25	887
2014	Supervisor	11	31	43	12	4	0	0	16	42	420
2014	Non-supervisor	6	20	36	24	10	1	3	35	28	955
2011	Supervisor	15	28	41	13	3	1	0	16	43	428
2011	Non-supervisor	12	21	34	19	8	1	4	29	35	965
2008	Supervisor	11	31	38	16	2	0	0	18	43	446
2008	Non-supervisor	8	25	36	20	8	1	2	29	33	1032

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	32	28	12	4	0	2	16	55	365
2019	Non-supervisor	11	22	26	22	14	2	4	38	34	805
2018	Supervisor	23	32	31	9	2	1	1	12	56	365
2018	Non-supervisor	11	22	27	22	13	2	2	36	35	846
2017	Supervisor	23	37	26	9	4	0	1	13	61	383
2017	Non-supervisor	13	21	28	18	11	3	5	32	37	888
2014	Supervisor	28	39	23	5	4	0	0	9	68	421
2014	Non-supervisor	14	27	30	15	9	1	3	25	44	954
2011	Supervisor	25	36	30	7	1	0	1	8	62	429
2011	Non-supervisor	17	25	30	16	7	1	5	24	44	967
2008	Supervisor	11	34	35	13	5	0	2	18	46	446
2008	Non-supervisor	9	17	33	25	11	2	5	38	27	1030

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	21	36	24	10	0	1	35	29	364
2019	Non-supervisor	8	17	26	27	17	2	3	45	27	805
2018	Supervisor	8	23	35	25	8	1	1	33	31	364
2018	Non-supervisor	8	22	25	25	14	3	3	41	32	849
2017	Supervisor	8	26	30	23	10	1	1	34	35	382
2017	Non-supervisor	8	17	25	23	17	5	6	44	28	888
2014	Supervisor	8	24	31	25	10	0	2	36	33	420
2014	Non-supervisor	8	18	29	24	13	3	5	40	28	956
2011	Supervisor	12	25	38	17	5	2	2	23	38	430
2011	Non-supervisor	12	23	29	20	8	3	5	31	38	966
2008	Supervisor	12	30	35	16	5	1	1	21	43	445
2008	Non-supervisor	14	23	29	16	8	4	5	27	41	1030

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	29	38	16	3	0	1	18	43	364
2019	Non-supervisor	12	24	35	15	10	1	3	26	37	804
2018	Supervisor	15	27	41	14	3	1	0	16	42	366
2018	Non-supervisor	12	22	34	16	10	4	2	27	37	852
2017	Supervisor	15	31	38	11	5	1	1	16	46	383
2017	Non-supervisor	14	23	29	16	11	4	4	29	40	889
2014	Supervisor	18	35	33	9	4	1	0	13	54	421
2014	Non-supervisor	15	22	35	15	7	2	4	23	40	954

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	20	37	25	10	0	1	35	28	366
2019	Non-supervisor	9	19	35	22	13	1	2	36	28	807

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	75	19	4	2	0	1	94	2	365
2019	Non-supervisor	71	18	4	4	1	1	91	5	807
2017	Supervisor	71	23	4	1	1	0	95	2	383
2017	Non-supervisor	69	23	4	3	1	1	93	4	893
2014	Supervisor	73	22	3	2	1	0	94	3	421
2014	Non-supervisor	69	22	3	3	1	1	92	4	957
2011	Supervisor	74	19	3	3	1	0	94	4	430
2011	Non-supervisor	70	21	4	2	2	1	92	4	969
2008	Supervisor	76	17	2	4	1	0	93	5	446
2008	Non-supervisor	70	18	4	4	3	1	89	6	1031

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	38	10	5	3	3	3	81	8	364
2019	Non-supervisor	33	28	14	8	5	6	5	69	15	807
2018	Supervisor	27	43	12	6	6	3	2	74	13	368
2018	Non-supervisor	28	33	13	9	5	8	4	69	16	852
2017	Supervisor	35	39	10	6	6	3	3	78	12	382
2017	Non-supervisor	29	28	14	8	6	7	7	67	16	891
2014	Supervisor	31	41	10	8	5	4	2	76	14	421
2014	Non-supervisor	31	28	16	10	5	4	6	66	16	957

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	31	3	5	1	1	91	6	364
2019	Non-supervisor	51	30	7	8	4	0	81	12	803
2018	Supervisor	58	32	5	3	2	0	90	6	370
2018	Non-supervisor	48	34	6	7	5	0	82	12	851
2017	Supervisor	60	30	4	4	2	0	90	6	382
2017	Non-supervisor	50	29	9	7	5	1	79	12	892
2014	Supervisor	54	31	8	5	2	0	86	6	420
2014	Non-supervisor	47	30	11	6	4	1	79	11	957

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	32	2	5	1	93	5	361
2019	Non-supervisor	59	27	6	6	2	86	7	807
2018	Supervisor	59	33	5	2	1	92	3	368
2018	Non-supervisor	56	32	6	4	2	88	6	849
2017	Supervisor	50	36	6	5	2	87	7	381
2017	Non-supervisor	52	35	7	4	2	87	7	892
2014	Supervisor	48	42	5	4	2	90	6	421
2014	Non-supervisor	49	36	9	4	2	85	6	958

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	37	5	2	1	0	92	3	364
2019	Non-supervisor	51	33	9	4	2	1	85	6	807
2018	Supervisor	54	38	4	3	1	0	92	4	368
2018	Non-supervisor	45	40	8	4	2	1	86	6	850

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	61	27	6	2	1	1	1	91	3	365
2019	Non-supervisor	49	28	11	5	2	1	3	81	7	808

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	35	11	7	2	1	1	80	9	365
2019	Non-supervisor	46	33	10	8	2	1	1	79	10	806
2018	Supervisor	40	38	11	6	4	0	0	79	10	368
2018	Non-supervisor	46	32	11	7	4	0	1	78	11	851
2017	Supervisor	41	38	11	6	3	1	0	80	9	383
2017	Non-supervisor	45	36	9	7	2	1	0	81	10	894
2014	Supervisor	36	40	13	7	3	0	0	77	10	421
2014	Non-supervisor	43	36	11	6	3	0	1	80	9	957
2011	Supervisor	41	35	10	10	2	1	0	77	13	430
2011	Non-supervisor	39	36	12	7	5	1	1	76	12	966
2008	Supervisor	36	37	10	12	3	0	0	74	16	445
2008	Non-supervisor	37	33	13	8	7	1	1	71	15	1032

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	27	10	6	2	1	1	83	8	365
2019	Non-supervisor	53	29	9	6	2	1	1	83	8	804
2018	Supervisor	53	33	7	3	3	1	0	87	6	368
2018	Non-supervisor	52	29	9	4	3	3	1	84	7	848
2017	Supervisor	50	33	9	3	2	2	0	85	6	384
2017	Non-supervisor	52	31	9	4	2	2	0	85	6	891
2014	Supervisor	45	35	13	3	2	1	0	81	5	421
2014	Non-supervisor	48	31	12	3	2	3	1	82	5	958
2011	Supervisor	49	31	10	6	2	2	0	82	8	430
2011	Non-supervisor	45	32	12	5	3	3	0	79	9	969
2008	Supervisor	48	31	9	6	4	2	0	81	10	445
2008	Non-supervisor	44	32	11	6	5	3	0	78	11	1031

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	38	7	5	2	0	1	86	7	365
2019	Non-supervisor	52	30	9	6	2	0	1	83	8	807
2018	Supervisor	50	36	5	5	3	1	0	86	8	369
2018	Non-supervisor	47	33	8	6	4	1	1	82	10	843
2017	Supervisor	48	38	7	4	2	1	0	87	6	384
2017	Non-supervisor	47	36	8	5	3	0	0	84	8	894
2014	Supervisor	48	34	9	7	2	0	0	82	9	421
2014	Non-supervisor	46	34	12	4	2	0	1	81	7	957
2011	Supervisor	47	36	8	5	3	0	0	84	8	429
2011	Non-supervisor	40	36	12	7	4	1	0	77	11	968
2008	Supervisor	47	32	7	10	3	0	0	80	13	445
2008	Non-supervisor	41	33	13	7	5	1	0	75	12	1032

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	88	9	1	1	1	0	98	1	363
2019	Non-supervisor	84	11	2	1	1	0	96	2	804
2017	Supervisor	83	15	1	0	1	0	98	1	383
2017	Non-supervisor	82	14	1	1	1	0	96	2	892
2014	Supervisor	82	15	1	1	1	0	97	1	421
2014	Non-supervisor	80	15	2	1	1	1	96	2	958
2011	Supervisor	84	13	1	1	0	1	97	2	430
2011	Non-supervisor	81	13	3	2	1	0	95	3	970
2008	Supervisor	86	9	2	2	1	1	95	3	445
2008	Non-supervisor	83	11	1	2	2	1	95	3	1030

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	61	22	8	3	2	1	3	87	5	364
2019	Non-supervisor	67	19	3	5	3	1	2	89	8	807
2017	Supervisor	48	27	9	6	3	3	4	81	9	383
2017	Non-supervisor	56	24	7	5	3	2	3	85	8	893
2014	Supervisor	43	29	8	5	4	2	9	80	11	420
2014	Non-supervisor	49	25	9	5	4	3	6	81	10	958
2011	Supervisor	45	28	7	8	3	2	7	81	12	429
2011	Non-supervisor	42	29	9	6	4	5	5	78	12	969

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	65	24	6	4	1	0	89	5	365
2019	Non-supervisor	68	19	7	2	2	1	88	5	809
2018	Supervisor	61	26	6	4	2	1	88	6	368
2018	Non-supervisor	63	24	6	2	3	1	88	6	849
2017	Supervisor	58	25	7	4	4	2	85	8	384
2017	Non-supervisor	61	23	9	3	3	1	85	6	893

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	30	7	6	3	1	0	84	9	364
2019	Non-supervisor	56	27	8	6	2	0	0	83	8	806
2018	Supervisor	53	29	8	5	4	1	0	82	9	369
2018	Non-supervisor	53	28	9	6	4	0	1	81	10	850
2017	Supervisor	56	29	6	6	3	0	0	85	9	383
2017	Non-supervisor	57	25	10	5	4	0	0	82	9	895
2014	Supervisor	48	32	12	5	3	1	0	80	8	421
2014	Non-supervisor	49	32	9	5	2	1	0	83	8	957

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	52	11	10	1	1	2	78	10	362

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	46	15	6	3	3	0	76	9	357
2019	Non-supervisor	36	37	11	6	2	8	0	79	8	806
2018	Supervisor	34	40	13	6	4	3	0	76	10	368
2018	Non-supervisor	36	37	12	5	2	8	0	79	8	851
2017	Supervisor	29	41	16	6	4	4	0	74	10	384
2017	Non-supervisor	31	37	13	6	4	8	0	74	11	892
2014	Supervisor	25	41	18	9	2	5	1	70	12	420
2014	Non-supervisor	25	37	18	7	3	9	0	69	11	955
2011	Supervisor	28	35	18	9	4	5	0	66	14	429
2011	Non-supervisor	23	32	21	9	5	10	0	62	15	969

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	46	18	8	2	1	0	71	11	356
2019	Non-supervisor	32	39	16	7	3	3	0	72	11	804
2018	Supervisor	28	44	15	7	5	1	0	73	12	368
2018	Non-supervisor	32	40	16	6	3	3	0	73	10	851
2017	Supervisor	24	39	19	11	6	1	0	64	17	384
2017	Non-supervisor	28	39	17	7	5	4	0	70	13	893
2014	Supervisor	23	42	20	9	4	2	0	67	13	420
2014	Non-supervisor	23	36	21	11	5	4	1	61	16	955
2011	Supervisor	20	35	21	15	7	1	0	56	23	429
2011	Non-supervisor	17	33	24	13	8	4	0	52	22	968
2008	Supervisor	32	38	15	9	6	1	0	70	15	445
2008	Non-supervisor	23	39	19	9	6	3	0	64	16	1031

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	47	18	12	4	3	65	16	357
2019	Non-supervisor	25	35	20	8	4	8	65	13	800
2018	Supervisor	16	47	21	9	4	3	65	13	368
2018	Non-supervisor	23	37	19	9	3	8	66	13	848
2017	Supervisor	14	41	22	15	6	2	56	21	384
2017	Non-supervisor	19	38	20	9	4	9	63	15	892
2014	Supervisor	14	40	26	11	4	4	57	16	420
2014	Non-supervisor	17	34	24	13	5	8	55	20	956
2011	Supervisor	9	38	22	21	6	4	48	28	429
2011	Non-supervisor	11	32	27	15	6	8	48	23	969
2008	Supervisor	15	43	19	16	4	3	60	20	443
2008	Non-supervisor	13	37	25	12	5	8	55	18	1030

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	44	20	14	5	2	61	19	358
2019	Non-supervisor	23	38	17	12	5	4	64	18	806
2018	Supervisor	16	50	16	12	4	2	68	16	370
2018	Non-supervisor	22	39	16	14	6	3	63	21	850
2017	Supervisor	20	46	18	11	4	1	66	15	383
2017	Non-supervisor	22	40	16	12	7	4	64	19	893
2014	Supervisor	21	44	16	13	4	3	66	17	419
2014	Non-supervisor	19	38	20	13	7	4	59	21	954
2011	Supervisor	17	40	18	18	6	1	58	24	429
2011	Non-supervisor	15	38	19	18	7	3	55	26	969
2008	Supervisor	20	42	17	14	6	1	63	20	444
2008	Non-supervisor	18	38	19	16	7	2	57	23	1031

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	68	23	7	0	0	1	0	93	1	365
2019	Non-supervisor	65	24	7	1	1	2	0	91	2	807

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	47	15	7	1	1	76	8	365
2019	Non-supervisor	30	48	14	5	1	1	79	7	807
2018	Supervisor	27	54	13	6	1	0	81	7	370
2018	Non-supervisor	31	47	12	6	1	1	80	8	852
2017	Supervisor	27	49	14	9	1	1	76	10	384
2017	Non-supervisor	32	44	12	7	2	2	77	10	891
2014	Supervisor	28	48	15	6	1	2	77	7	420
2014	Non-supervisor	30	43	16	7	2	2	74	9	956
2011	Supervisor	17	49	17	13	3	1	66	17	429
2011	Non-supervisor	24	42	19	9	4	2	67	14	967

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	40	22	19	6	2	0	51	26	358
2019	Non-supervisor	20	41	19	12	4	4	0	64	16	804

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	36	7	2	1	0	1	89	3	365
2019	Non-supervisor	39	38	11	6	3	1	1	78	10	807
2018	Supervisor	58	33	3	3	1	1	0	93	4	368
2018	Non-supervisor	41	38	8	6	3	2	1	82	10	853
2017	Supervisor	60	32	5	1	1	0	1	93	3	384
2017	Non-supervisor	39	38	9	7	3	3	0	80	10	892
2014	Supervisor	57	35	4	2	1	0	0	93	3	419
2014	Non-supervisor	41	40	7	4	3	3	1	84	8	956
2011	Supervisor	56	32	6	4	1	1	0	89	5	428
2011	Non-supervisor	43	35	10	5	3	3	1	81	9	968
2008	Supervisor	56	32	5	3	2	1	0	89	5	444
2008	Non-supervisor	41	36	9	7	3	3	1	80	10	1032

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	35	10	3	0	1	86	4	361
2019	Non-supervisor	43	37	13	3	2	1	81	5	805
2018	Supervisor	54	38	5	3	0	1	92	3	366
2018	Non-supervisor	40	40	13	3	2	2	81	5	845

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	23	20	11	8	12	6	52	23	363
2019	Non-supervisor	21	25	19	13	8	11	3	53	24	805
2018	Supervisor	21	26	17	13	7	13	3	56	23	368
2018	Non-supervisor	20	25	21	12	9	11	2	52	24	852
2017	Supervisor	18	21	20	9	10	13	8	50	24	380
2017	Non-supervisor	17	21	19	14	11	14	4	46	30	893
2014	Supervisor	17	22	20	13	10	13	6	48	28	418
2014	Non-supervisor	14	22	21	14	11	14	4	44	30	956
2011	Supervisor	17	23	21	12	8	12	7	49	25	429
2011	Non-supervisor	13	19	20	14	11	18	5	41	33	969

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	41	14	12	7	1	0	66	20	364
2019	Non-supervisor	27	35	17	13	5	3	1	64	19	801
2018	Supervisor	23	45	17	11	4	1	0	68	14	368
2018	Non-supervisor	24	38	18	12	5	3	0	64	17	853
2017	Supervisor	32	40	15	10	3	1	0	73	13	383
2017	Non-supervisor	28	38	14	9	5	6	1	70	14	892
2014	Supervisor	24	42	18	11	3	1	0	68	14	419
2014	Non-supervisor	23	38	18	11	6	3	1	63	18	954
2011	Supervisor	25	40	16	13	5	1	0	66	18	427
2011	Non-supervisor	21	35	20	13	7	3	1	59	20	967
2008	Supervisor	30	44	13	9	2	1	0	75	11	444
2008	Non-supervisor	25	38	18	11	5	3	1	65	16	1030

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	34	18	12	9	1	2	60	21	364
2019	Non-supervisor	20	29	16	16	13	3	2	52	31	806
2018	Supervisor	24	32	18	13	9	2	3	59	22	370
2018	Non-supervisor	22	29	17	17	10	2	2	53	29	852
2017	Supervisor	22	33	16	15	8	2	3	58	24	383
2017	Non-supervisor	19	28	15	18	12	5	4	52	32	892
2014	Supervisor	19	35	16	17	9	3	1	56	28	419
2014	Non-supervisor	13	24	18	21	16	4	3	40	40	955
2011	Supervisor	20	31	19	18	9	1	2	52	28	427
2011	Non-supervisor	12	27	20	18	18	3	2	42	37	968
2008	Supervisor	22	39	14	15	7	2	1	63	23	444
2008	Non-supervisor	18	34	12	17	14	3	3	55	32	1032

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	25	12	6	2	0	2	78	9	364
2019	Non-supervisor	56	22	12	3	3	1	4	82	6	806

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	73	6	3	1	3	0	15	93	4	365
2019	Non-supervisor	62	10	7	4	3	2	12	84	8	805

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	21	12	2	2	1	3	84	4	365
2019	Non-supervisor	52	22	14	4	3	1	4	78	7	806

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	18	14	4	4	3	4	75	9	364
2019	Non-supervisor	47	19	14	6	5	3	6	73	12	801

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	61	11	4	5	5	1	12	84	11	363
2019	Non-supervisor	53	13	9	8	7	2	8	73	17	799

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	75	11	5	3	2	1	4	90	5	365
2019	Non-supervisor	70	12	6	3	2	2	6	88	5	802

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	82	6	2	1	2	2	5	95	3	365
2019	Non-supervisor	75	9	4	2	2	4	5	91	4	804

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	84	3	1	0	1	0	11	99	1	362
2019	Non-supervisor	80	6	2	1	1	1	9	95	3	799

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	53	14	4	1	2	0	80	5	365
2019	Non-supervisor	22	45	17	8	2	5	0	71	11	804
2018	Supervisor	34	45	15	3	2	2	0	81	4	370
2018	Non-supervisor	24	41	20	8	4	4	0	68	12	852
2017	Supervisor	32	45	15	4	2	2	0	78	6	381
2017	Non-supervisor	22	41	21	7	4	5	1	66	12	890

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	41	10	3	2	0	86	4	363
2019	Non-supervisor	43	40	9	5	1	1	84	7	801
2018	Supervisor	51	38	6	4	1	1	90	5	367
2018	Non-supervisor	44	40	8	4	2	2	86	6	848
2017	Supervisor	44	45	7	4	0	0	89	4	383
2017	Non-supervisor	43	42	8	4	2	2	86	5	892
2014	Supervisor	44	42	10	1	1	1	87	2	417
2014	Non-supervisor	41	39	12	4	2	3	82	6	955
2011	Supervisor	38	43	13	4	1	1	82	5	429
2011	Non-supervisor	33	41	12	6	4	4	77	10	969

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	38	10	1	1	1	87	3	366
2019	Non-supervisor	49	35	9	3	1	3	87	4	802
2018	Supervisor	51	38	5	2	1	3	92	3	367
2018	Non-supervisor	44	38	9	5	1	3	84	6	846
2017	Supervisor	46	38	9	1	1	4	88	3	382
2017	Non-supervisor	41	36	11	4	2	6	82	6	892
2014	Supervisor	41	42	11	1	0	4	87	2	418
2014	Non-supervisor	41	36	13	3	1	5	82	4	954

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	33	5	2	1	0	92	3	363
2019	Non-supervisor	57	33	6	2	1	0	91	3	806
2018	Supervisor	62	30	4	2	1	0	93	3	367
2018	Non-supervisor	54	35	7	2	1	0	90	3	848
2017	Supervisor	53	40	3	2	1	0	93	3	384
2017	Non-supervisor	52	36	7	3	2	0	89	4	894
2014	Supervisor	50	39	8	1	1	0	90	2	415
2014	Non-supervisor	47	41	8	2	1	0	89	3	953
2011	Supervisor	44	41	10	3	1	0	85	4	428
2011	Non-supervisor	39	43	12	4	3	1	82	6	968
2008	Supervisor	46	42	6	4	1	1	88	6	444
2008	Non-supervisor	41	41	10	5	2	0	83	7	1031

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	32	8	3	0	0	89	3	365
2019	Non-supervisor	57	30	9	2	2	1	87	4	802
2018	Supervisor	59	27	9	3	1	0	86	4	367
2018	Non-supervisor	54	32	9	3	2	0	87	5	846
2017	Supervisor	53	32	11	2	3	0	85	4	382
2017	Non-supervisor	50	32	10	4	2	1	83	6	888
2014	Supervisor	42	39	15	4	1	0	81	5	417
2014	Non-supervisor	38	41	13	5	2	1	80	6	955
2011	Supervisor	30	44	15	7	3	1	74	10	429
2011	Non-supervisor	31	37	19	8	4	1	69	12	966

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	35	8	3	1	0	88	4	361
2019	Non-supervisor	53	32	9	4	2	0	85	6	799
2018	Supervisor	52	34	9	4	1	0	86	5	367
2018	Non-supervisor	50	36	8	4	2	0	86	6	848
2017	Supervisor	50	36	9	3	2	0	85	5	383
2017	Non-supervisor	46	37	10	5	2	0	83	7	894
2014	Supervisor	39	43	13	3	2	0	82	5	416
2014	Non-supervisor	37	43	12	5	2	1	81	7	954
2011	Supervisor	28	46	16	8	2	0	74	10	429
2011	Non-supervisor	29	42	17	9	3	0	71	12	969
2008	Supervisor	47	37	9	5	2	0	84	7	445
2008	Non-supervisor	39	39	12	7	3	1	79	10	1032

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	23	12	6	3	2	1	79	9	365
2019	Non-supervisor	50	25	11	7	3	3	0	78	11	807
2018	Supervisor	50	23	14	7	3	2	0	75	11	368
2018	Non-supervisor	50	26	13	6	3	1	0	77	9	849
2017	Supervisor	43	26	17	5	5	3	1	72	10	379
2017	Non-supervisor	43	26	13	8	4	5	0	73	13	891
2014	Supervisor	38	31	16	9	3	3	0	71	12	417
2014	Non-supervisor	39	28	17	7	4	4	1	70	12	954
2011	Supervisor	32	31	18	11	5	2	0	65	16	428
2011	Non-supervisor	35	27	15	10	7	4	1	65	18	968
2008	Supervisor	41	27	16	7	4	4	1	71	12	445
2008	Non-supervisor	36	26	15	11	5	6	1	67	17	1030

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	36	33	31	366
2019	Non-supervisor	35	33	32	808
2018	Supervisor	35	35	31	370
2018	Non-supervisor	33	39	28	852
2017	Supervisor	35	35	30	383
2017	Non-supervisor	33	36	30	894
2014	Supervisor	37	31	32	416
2014	Non-supervisor	32	34	33	953
2011	Supervisor	39	34	28	430
2011	Non-supervisor	39	32	29	966

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	21	36	30	4	2	7	134
2019	Non-supervisor	12	33	30	3	16	5	277
2018	Supervisor	18	33	36	2	1	10	130
2018	Non-supervisor	13	37	24	5	14	7	275
2017	Supervisor	14	28	42	2	2	11	135
2017	Non-supervisor	9	29	26	6	20	9	294
2014	Supervisor	15	37	39	4	9999	6	152
2014	Non-supervisor	12	34	33	7	9999	14	310
2011	Supervisor	18	23	50	4	9999	5	164
2011	Non-supervisor	16	34	35	6	9999	9	374

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	44	4	4	1	0	5	91	5	363
2019	Non-supervisor	28	45	11	10	3	1	3	76	13	801

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	61	23	4	1	0	3	6	94	2	361
2019	Non-supervisor	53	28	8	2	1	6	2	88	3	800

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	366
2019	Non-supervisor	11	89	806
2018	Supervisor	7	93	369
2018	Non-supervisor	11	89	853

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	31	69	38
2019	Non-supervisor	57	43	92
2018	Supervisor	32	68	26
2018	Non-supervisor	52	48	94

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	62	38	38
2019	Non-supervisor	59	41	92
2018	Supervisor	57	43	26
2018	Non-supervisor	71	29	94

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	38
2019	Non-supervisor	100	92
2018	Supervisor	100	26
2018	Non-supervisor	100	94

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	44	56	38
2019	Non-supervisor	36	64	90
2018	Supervisor	42	58	26
2018	Non-supervisor	30	70	94

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	31	69	38
2019	Non-supervisor	41	59	90
2018	Supervisor	45	55	26
2018	Non-supervisor	39	61	94

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	31	69	38
2019	Non-supervisor	43	57	90
2018	Supervisor	42	58	26
2018	Non-supervisor	46	54	94

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	64	36	38
2019	Non-supervisor	32	68	90
2018	Supervisor	36	64	26
2018	Non-supervisor	36	64	94

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	25	75	38
2019	Non-supervisor	22	78	90
2018	Supervisor	34	66	26
2018	Non-supervisor	23	77	94

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	64	36	38
2019	Non-supervisor	52	48	90
2018	Supervisor	65	35	26
2018	Non-supervisor	64	36	94

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	36	64	38
2019	Non-supervisor	32	68	90
2018	Supervisor	20	80	26
2018	Non-supervisor	31	69	94

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	38
2019	Non-supervisor	0	100	90

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	35	65	38
2019	Non-supervisor	45	55	90
2018	Supervisor	34	66	26
2018	Non-supervisor	40	60	94

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	36	64	38
2019	Non-supervisor	24	76	90
2018	Supervisor	22	78	26
2018	Non-supervisor	16	84	94

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	63	37	37
2019	Non-supervisor	54	46	90
2018	Supervisor	50	50	26
2018	Non-supervisor	53	47	94

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	41	59	37
2019	Non-supervisor	24	76	90
2018	Supervisor	30	70	26
2018	Non-supervisor	33	67	94

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	21	79	37
2019	Non-supervisor	6	94	90

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	26	74	37
2019	Non-supervisor	10	90	90

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	32	68	37
2019	Non-supervisor	14	86	90
2018	Supervisor	23	77	26
2018	Non-supervisor	14	86	94

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	37
2019	Non-supervisor	28	72	90
2018	Supervisor	31	69	26
2018	Non-supervisor	21	79	94

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	365
2019	Non-supervisor	12	88	803

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	21	19	6	5	23	5	59	15	366
2019	Non-supervisor	16	14	17	6	4	32	10	53	17	805
2018	Supervisor	18	20	18	5	3	31	5	60	13	369
2018	Non-supervisor	15	13	18	6	3	37	7	51	17	847
2017	Supervisor	17	19	16	5	3	32	7	59	14	383
2017	Non-supervisor	12	16	16	5	5	36	10	51	18	893
2014	Supervisor	18	22	14	6	3	28	9	63	15	417
2014	Non-supervisor	13	13	18	5	5	36	9	48	19	952

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	33	15	5	3	3	0	77	8	364
2019	Non-supervisor	37	34	14	4	2	8	1	78	7	808
2018	Supervisor	38	37	12	4	1	7	1	82	6	369
2018	Non-supervisor	31	34	15	4	2	12	2	76	6	849
2017	Supervisor	35	34	16	4	3	8	1	76	7	382
2017	Non-supervisor	27	34	16	5	3	14	1	72	9	892
2014	Supervisor	34	37	14	3	3	9	1	78	7	417
2014	Non-supervisor	25	28	21	4	3	18	2	66	8	952
2011	Supervisor	33	37	16	5	1	7	0	76	6	428
2011	Non-supervisor	28	35	15	7	3	11	0	72	11	968

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	365
2019	Non-supervisor	7	93	806
2018	Supervisor	4	96	368
2018	Non-supervisor	5	95	848

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	33	67	19
2019	Non-supervisor	42	58	56

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	73	27	19
2019	Non-supervisor	73	27	56

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	19
2019	Non-supervisor	100	56
2018	Supervisor	100	16
2018	Non-supervisor	100	50

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	19
2019	Non-supervisor	0	100	56

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	40	60	18
2019	Non-supervisor	24	76	53

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	28	72	18
2019	Non-supervisor	11	89	53

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	28	72	18
2019	Non-supervisor	40	60	53
2018	Supervisor	49	51	16
2018	Non-supervisor	33	67	49

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	33	67	18
2019	Non-supervisor	17	83	53
2018	Supervisor	31	69	16
2018	Non-supervisor	15	85	49

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	18
2019	Non-supervisor	0	100	53

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	18
2019	Non-supervisor	100	53
2018	Supervisor	100	16
2018	Non-supervisor	100	49

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	34	66	18
2019	Non-supervisor	34	66	53
2018	Supervisor	32	68	16
2018	Non-supervisor	35	65	50

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	18
2019	Non-supervisor	13	87	53

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	50	50	18
2019	Non-supervisor	51	49	53
2018	Supervisor	37	63	16
2018	Non-supervisor	44	56	50

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	364
2019	Non-supervisor	6	94	804

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	19	18	3	3	30	6	63	9	363
2019	Non-supervisor	17	14	19	2	3	36	9	57	9	807
2018	Supervisor	19	23	15	2	2	34	6	70	6	366
2018	Non-supervisor	16	13	17	4	2	41	7	56	11	847
2017	Supervisor	18	20	13	2	1	40	6	70	6	384
2017	Non-supervisor	13	16	18	2	2	39	10	57	9	893
2014	Supervisor	16	18	17	1	1	40	9	65	3	417
2014	Non-supervisor	13	12	20	2	1	42	9	51	7	952

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	32	15	3	2	5	0	80	5	365
2019	Non-supervisor	39	32	13	3	2	10	1	80	5	806
2018	Supervisor	38	36	13	2	1	9	1	83	3	366
2018	Non-supervisor	32	32	16	3	1	14	2	76	5	849
2017	Supervisor	38	35	13	2	1	9	1	82	3	382
2017	Non-supervisor	29	35	13	2	2	17	2	79	5	892
2014	Supervisor	31	38	15	1	1	13	1	80	2	417
2014	Non-supervisor	27	30	16	2	1	21	2	75	5	952
2011	Supervisor	37	39	11	3	0	10	0	85	3	430
2011	Non-supervisor	32	37	13	3	2	13	0	80	6	967

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	31	22	12	12	1	54	24	365
2019	Non-supervisor	22	29	23	10	14	1	53	24	808
2018	Supervisor	18	27	28	12	13	2	46	26	369
2018	Non-supervisor	21	24	23	15	15	2	46	31	852
2017	Supervisor	22	21	20	18	18	2	44	36	384
2017	Non-supervisor	20	20	22	15	21	2	40	37	891

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	24	29	19	18	0	0	34	37	365
2019	Non-supervisor	23	33	26	13	6	0	0	56	18	807
2018	Supervisor	6	16	33	25	19	0	0	23	45	370
2018	Non-supervisor	19	30	30	14	6	1	0	49	20	848
2017	Supervisor	6	21	30	24	19	0	0	27	43	383
2017	Non-supervisor	20	29	28	13	9	0	1	49	22	895

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	28	32	15	14	0	0	39	30	362
2019	Non-supervisor	29	33	22	11	5	0	1	62	16	800
2018	Supervisor	8	27	31	21	13	0	0	35	34	370
2018	Non-supervisor	23	33	23	13	6	1	1	56	20	849
2017	Supervisor	8	25	28	24	14	0	0	33	38	383
2017	Non-supervisor	26	28	23	13	8	0	2	55	21	891

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	23	31	18	15	0	1	34	34	364
2019	Non-supervisor	28	27	23	12	9	0	1	55	21	801
2018	Supervisor	8	23	27	25	16	0	0	32	41	369
2018	Non-supervisor	24	28	23	13	9	1	2	53	23	851
2017	Supervisor	7	20	31	23	19	0	0	27	42	383
2017	Non-supervisor	24	25	23	14	10	1	2	51	25	895

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	24	20	12	9	0	3	58	21	366
2019	Non-supervisor	56	25	9	4	2	0	4	85	6	803
2018	Supervisor	25	29	22	12	10	0	2	55	23	366
2018	Non-supervisor	50	25	11	5	3	1	5	80	8	846
2017	Supervisor	21	28	25	13	10	0	4	50	24	383
2017	Non-supervisor	47	23	12	4	3	1	10	79	8	893

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	30	25	11	10	0	54	21	364
2019	Non-supervisor	38	32	17	7	5	1	70	13	803
2018	Supervisor	19	30	23	14	13	0	50	27	367
2018	Non-supervisor	34	27	22	9	8	1	61	17	850
2017	Supervisor	20	29	27	13	11	1	49	24	384
2017	Non-supervisor	32	29	20	11	7	1	61	18	891

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	46	22	6	4	0	0	69	10	364
2019	Non-supervisor	33	31	20	10	4	1	1	65	14	808
2018	Supervisor	21	40	26	9	4	0	0	62	13	369
2018	Non-supervisor	29	33	21	11	4	1	1	63	15	850
2017	Supervisor	26	35	23	11	4	0	1	62	16	384
2017	Non-supervisor	30	30	20	11	5	1	3	63	17	890

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	41	27	14	5	0	0	54	19	364
2019	Non-supervisor	29	34	21	11	4	0	1	63	16	806
2018	Supervisor	14	36	34	12	5	0	0	49	17	369
2018	Non-supervisor	24	35	25	11	4	1	1	60	15	850
2017	Supervisor	15	32	26	17	9	0	0	48	26	384
2017	Non-supervisor	27	32	21	11	6	1	2	60	18	888

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	37	23	10	5	0	0	62	15	364
2019	Non-supervisor	32	31	20	10	6	0	1	63	16	807
2018	Supervisor	21	40	25	8	4	0	0	62	13	369
2018	Non-supervisor	27	29	22	14	6	1	1	58	20	848
2017	Supervisor	22	34	24	14	6	0	1	56	20	384
2017	Non-supervisor	29	27	21	13	7	0	2	58	20	891

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	29	14	7	4	0	0	75	11	363
2019	Non-supervisor	50	24	13	7	5	0	1	75	11	805

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	30	23	11	4	0	0	61	16	361
2019	Non-supervisor	36	34	19	7	4	0	1	70	11	802
2018	Supervisor	23	33	23	14	5	0	1	57	20	365
2018	Non-supervisor	33	31	21	8	4	0	2	66	13	845
2017	Supervisor	22	35	21	13	8	0	0	58	21	384
2017	Non-supervisor	35	30	20	7	5	1	2	67	12	888

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	24	8	4	1	1	87	5	360
2019	Non-supervisor	59	23	10	4	2	1	83	7	805
2018	Supervisor	54	29	10	3	2	2	85	5	367
2018	Non-supervisor	52	26	13	4	3	3	80	7	849
2017	Supervisor	59	25	10	4	0	2	85	5	383
2017	Non-supervisor	57	24	11	4	2	2	82	6	893

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	81	9	2	0	0	1	7	97	1	364
2019	Non-supervisor	77	10	4	1	2	1	6	93	3	803
2018	Supervisor	77	12	4	0	0	0	6	95	1	366
2018	Non-supervisor	71	14	5	1	1	0	7	91	3	851

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	74	12	7	2	3	0	2	88	5	358
2019	Non-supervisor	75	10	6	3	3	1	2	88	6	802
2018	Supervisor	78	10	4	2	1	1	3	92	4	368
2018	Non-supervisor	73	11	6	2	3	1	4	88	6	847
2017	Supervisor	80	11	3	2	2	1	2	93	4	383
2017	Non-supervisor	74	9	5	3	3	1	5	88	6	892

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	28	10	3	1	0	2	85	4	359
2019	Non-supervisor	59	24	9	3	2	0	2	85	5	803
2018	Supervisor	57	28	10	4	1	1	0	85	5	368
2018	Non-supervisor	61	24	9	3	1	0	2	86	5	849
2017	Supervisor	55	29	11	2	2	0	1	85	4	384
2017	Non-supervisor	60	23	9	3	1	0	4	86	5	893

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	61	21	9	5	3	0	2	84	8	357
2019	Non-supervisor	66	16	8	5	4	0	2	83	9	800
2018	Supervisor	61	18	9	7	4	1	0	79	12	368
2018	Non-supervisor	59	18	10	6	4	0	2	79	10	847
2017	Supervisor	61	22	8	3	3	0	1	84	7	382
2017	Non-supervisor	61	17	9	5	5	0	4	80	10	890

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	32	12	5	3	1	80	8	360
2019	Non-supervisor	63	4	2	1	0	29	96	2	797
2018	Supervisor	45	35	13	5	1	1	81	6	365
2018	Non-supervisor	57	5	3	1	0	35	94	2	846
2017	Supervisor	49	33	9	5	3	1	83	8	381
2017	Non-supervisor	59	5	1	1	0	34	96	2	892

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	74	18	5	1	0	0	2	93	1	359
2019	Non-supervisor	76	13	5	1	0	0	5	94	1	800
2018	Supervisor	71	19	7	1	1	0	2	91	2	368
2018	Non-supervisor	71	16	5	2	1	0	7	92	2	845
2017	Supervisor	68	21	7	1	0	0	2	91	2	381
2017	Non-supervisor	69	15	5	1	0	1	9	93	1	888

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	84	8	4	1	1	0	2	93	2	361
2019	Non-supervisor	71	12	6	4	4	0	3	86	8	805
2018	Supervisor	83	9	3	1	2	0	2	94	3	369
2018	Non-supervisor	67	14	6	4	5	1	4	85	9	850
2017	Supervisor	80	12	3	2	0	0	2	95	3	384
2017	Non-supervisor	60	15	8	5	6	0	6	79	12	894

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	30	14	1	1	0	0	84	2	360
2019	Non-supervisor	49	28	15	4	3	0	2	78	7	806
2018	Supervisor	52	27	13	5	2	0	1	80	7	365
2018	Non-supervisor	41	28	19	6	3	0	3	71	10	848
2017	Supervisor	55	24	14	2	2	1	2	81	5	382
2017	Non-supervisor	48	28	14	5	2	0	3	78	8	888

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	28	45	12	3	40	15	365
2019	Non-supervisor	20	37	32	8	2	58	10	807
2018	Supervisor	7	26	42	21	4	33	25	370
2018	Non-supervisor	16	37	34	10	3	53	13	853
2017	Supervisor	6	26	44	15	9	32	24	382
2017	Non-supervisor	11	35	37	12	4	46	16	895

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	7	23	44	19	8	0	26	30	363
2019	Non-supervisor	5	16	35	30	13	1	44	21	797
2018	Supervisor	10	23	38	24	5	0	29	32	366
2018	Non-supervisor	6	16	40	24	14	0	38	22	841
2017	Supervisor	9	26	39	18	7	0	26	35	384
2017	Non-supervisor	6	16	39	25	13	1	38	22	892

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	40	6	2	1	0	91	3	360
2019	Non-supervisor	44	42	9	3	1	1	87	4	804
2018	Supervisor	56	38	4	1	1	1	94	2	364
2018	Non-supervisor	43	42	8	4	1	2	87	5	849
2017	Supervisor	47	44	6	2	1	1	91	3	382
2017	Non-supervisor	36	44	10	4	2	4	83	6	891

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	44	13	7	3	1	77	10	363
2019	Non-supervisor	36	40	13	6	4	0	77	10	807
2018	Supervisor	36	43	11	7	3	0	79	10	370
2018	Non-supervisor	34	40	14	8	3	2	75	11	851
2017	Supervisor	26	47	13	10	4	1	73	14	383
2017	Non-supervisor	23	48	13	9	5	2	72	14	894

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	365
2019	Non-supervisor	17	83	805
2017	Supervisor	10	90	383
2017	Non-supervisor	16	84	894
2014	Supervisor	10	90	417
2014	Non-supervisor	14	86	950

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	90	10	35
2019	Non-supervisor	84	16	136
2017	Supervisor	85	15	40
2017	Non-supervisor	87	13	156
2014	Supervisor	84	16	44
2014	Non-supervisor	81	19	132

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	34	6	3	3	0	0	88	6	30
2019	Non-supervisor	62	27	5	5	2	0	0	89	7	110
2017	Supervisor	48	34	15	3	0	0	0	82	3	33
2017	Non-supervisor	53	33	6	4	3	1	0	87	7	135
2014	Supervisor	51	35	0	12	3	0	0	86	14	37
2014	Non-supervisor	58	31	4	4	0	1	2	92	4	108

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	34	22	10	7	3	0	25	75	362
2019	Non-supervisor	28	29	20	10	11	1	1	29	71	804
2018	Supervisor	30	31	19	13	5	2	0	31	69	369
2018	Non-supervisor	27	25	22	12	11	2	1	28	72	851
2017	Supervisor	35	22	24	9	8	2	0	36	64	384
2017	Non-supervisor	27	23	18	12	15	3	2	28	72	895

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	62	38	263
2019	Non-supervisor	60	40	575

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	32	68	252
2019	Non-supervisor	38	62	562
2018	Supervisor	26	74	249
2018	Non-supervisor	35	65	597

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	31	20	17	9	2	6	51	28	252
2019	Non-supervisor	21	29	16	15	12	1	5	54	29	563
2018	Supervisor	21	29	19	12	7	0	11	57	22	249
2018	Non-supervisor	22	28	19	13	9	1	9	55	24	599
2017	Supervisor	13	29	14	19	12	2	12	48	35	240
2017	Non-supervisor	20	24	15	16	12	2	10	51	32	609

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	2	13	14	24	38	2	7	17	68	252
2019	Non-supervisor	7	15	16	22	31	2	6	24	58	564
2018	Supervisor	2	11	11	28	40	2	6	14	74	248
2018	Non-supervisor	6	10	16	24	36	1	6	18	65	601
2017	Supervisor	1	8	9	14	56	2	9	10	80	239
2017	Non-supervisor	5	6	11	21	47	2	7	12	75	610

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	19	17	9	12	0	6	59	23	354
2019	Non-supervisor	33	20	14	13	12	0	7	58	27	793
2018	Supervisor	36	20	17	11	9	0	6	60	22	367
2018	Non-supervisor	34	15	17	11	12	1	9	54	27	849

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Heritage by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment