2019 Public Service Employee Survey Results for Canadian Heritage by Question 112. What is your sexual orientation?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	50	40	3	6	1	90	7	896
2019	Gay or lesbian	41	47	0	7	4	89	11	48
2019	Prefer not to answer	41	45	5	8	0	86	9	166

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	61	28	4	5	1	89	7	893
2019	Gay or lesbian	73	19	2	6	0	92	6	48
2019	Prefer not to answer	55	27	9	7	2	82	10	165

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	55	33	5	6	1	88	7	893
2019	Gay or lesbian	42	45	5	6	2	87	8	48
2019	Prefer not to answer	44	37	9	8	2	81	10	165

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	39	42	9	7	2	0	1	81	9	892
2019	Gay or lesbian	34	39	13	10	2	0	2	75	12	48
2019	Prefer not to answer	33	39	18	7	2	0	2	73	9	166
2018	Heterosexual	33	47	11	7	2	0	0	80	10	935
2018	Gay or lesbian	35	44	7	11	0	0	3	81	12	38
2018	Prefer not to answer	27	41	13	15	3	1	0	69	18	194

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	54	35	6	3	1	89	5	891
2019	Gay or lesbian	46	39	11	2	2	85	4	48
2019	Prefer not to answer	42	38	12	6	2	80	8	165

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	56	31	6	5	2	0	0	87	7	891
2019	Gay or lesbian	52	29	10	7	2	0	0	81	9	48
2019	Prefer not to answer	41	40	7	7	1	1	3	85	8	165
2018	Heterosexual	52	32	7	6	3	0	0	84	9	934
2018	Gay or lesbian	46	42	5	0	7	0	0	88	7	38
2018	Prefer not to answer	43	39	10	5	3	1	0	83	8	195

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	41	43	8	6	2	0	0	84	8	896
2019	Gay or lesbian	27	49	10	11	3	0	0	76	14	48
2019	Prefer not to answer	41	35	15	6	2	1	1	77	8	165
2018	Heterosexual	40	43	9	6	3	0	0	83	8	927
2018	Gay or lesbian	36	40	8	9	7	0	0	76	17	37
2018	Prefer not to answer	32	43	10	11	4	0	0	74	15	191

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	38	41	10	8	3	0	0	80	10	893
2019	Gay or lesbian	33	42	8	15	2	0	0	75	17	48
2019	Prefer not to answer	34	34	16	10	5	1	1	69	15	166
2018	Heterosexual	37	39	13	8	4	0	0	76	12	931
2018	Gay or lesbian	32	41	11	11	2	2	0	75	14	38
2018	Prefer not to answer	34	34	15	11	6	0	0	68	17	194

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	35	46	11	6	2	0	81	9	889
2019	Gay or lesbian	34	43	6	8	9	0	77	17	48
2019	Prefer not to answer	33	41	13	10	2	1	75	12	165
2018	Heterosexual	33	44	12	8	3	0	77	11	934
2018	Gay or lesbian	32	43	9	9	7	0	75	16	38
2018	Prefer not to answer	33	34	14	12	7	0	67	19	193

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	46	41	9	2	1	0	0	88	3	888
2019	Gay or lesbian	44	40	4	7	6	0	0	83	13	48
2019	Prefer not to answer	43	42	8	4	2	0	1	85	6	166
2018	Heterosexual	47	41	8	3	1	0	0	88	4	936
2018	Gay or lesbian	49	32	7	7	0	3	2	85	7	38
2018	Prefer not to answer	43	44	8	4	1	0	0	87	5	196

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	40	41	11	6	2	80	9	890
2019	Gay or lesbian	38	38	8	10	6	76	16	48
2019	Prefer not to answer	34	36	18	6	6	71	12	165
2018	Heterosexual	40	40	10	6	4	79	10	935
2018	Gay or lesbian	35	42	7	14	2	77	16	38
2018	Prefer not to answer	33	37	14	11	5	70	16	195

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	53	35	7	3	1	0	89	4	892
2019	Gay or lesbian	40	46	2	9	4	0	85	13	48
2019	Prefer not to answer	54	32	7	3	2	1	87	6	165
2018	Heterosexual	51	36	8	3	2	0	87	4	926
2018	Gay or lesbian	44	44	5	4	3	0	88	7	38
2018	Prefer not to answer	43	42	10	4	2	0	84	6	193

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	36	41	13	7	2	0	0	78	9	890
2019	Gay or lesbian	40	35	14	6	5	0	0	75	11	48
2019	Prefer not to answer	31	36	15	11	4	2	1	69	15	166
2018	Heterosexual	36	41	11	7	4	0	1	77	11	929
2018	Gay or lesbian	27	41	14	11	7	0	0	68	18	38
2018	Prefer not to answer	30	40	11	14	5	0	0	70	20	196

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	42	37	11	6	2	0	80	9	891
2019	Gay or lesbian	42	37	6	8	7	0	79	15	48
2019	Prefer not to answer	31	39	15	10	5	0	70	15	165
2018	Heterosexual	43	35	12	7	3	0	78	10	930
2018	Gay or lesbian	39	38	0	16	5	2	79	21	38
2018	Prefer not to answer	34	34	15	12	5	0	68	17	195

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	40	43	9	5	2	0	1	83	7	881
2019	Gay or lesbian	41	43	4	6	6	0	0	84	12	47
2019	Prefer not to answer	35	40	16	8	2	0	0	75	9	165
2018	Heterosexual	37	39	13	7	3	0	0	77	10	934
2018	Gay or lesbian	37	45	9	0	9	0	0	82	9	38
2018	Prefer not to answer	29	39	18	9	4	1	1	69	13	194

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	46	43	7	4	1	88	4	897
2019	Gay or lesbian	35	49	10	2	5	84	7	48
2019	Prefer not to answer	47	34	12	5	2	81	7	166
2018	Heterosexual	47	39	8	4	2	86	6	934
2018	Gay or lesbian	32	54	4	7	3	86	10	38
2018	Prefer not to answer	36	44	11	7	3	80	9	196

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	41	33	16	6	3	0	74	9	891
2019	Gay or lesbian	50	25	16	2	8	0	75	9	48
2019	Prefer not to answer	32	42	15	8	4	0	73	11	164
2018	Heterosexual	42	29	16	8	5	0	71	13	940
2018	Gay or lesbian	48	32	10	4	2	2	82	7	38
2018	Prefer not to answer	38	30	19	9	4	0	68	12	195

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	8	25	37	20	8	0	1	28	34	897
2019	Gay or lesbian	15	18	38	17	11	0	0	29	33	48
2019	Prefer not to answer	9	32	38	13	4	2	3	18	43	166
2018	Heterosexual	8	27	38	20	5	1	1	26	35	935
2018	Gay or lesbian	10	18	44	16	7	5	0	24	30	38
2018	Prefer not to answer	8	22	42	19	7	1	2	26	31	194

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	5	13	30	31	17	3	2	51	18	893
2019	Gay or lesbian	12	8	26	32	15	4	4	50	22	48
2019	Prefer not to answer	7	16	25	34	10	3	5	48	25	166
2018	Heterosexual	4	15	33	31	13	3	1	46	20	931
2018	Gay or lesbian	4	14	36	29	12	5	0	43	20	38
2018	Prefer not to answer	8	13	32	24	17	2	3	44	22	193

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	15	27	34	13	8	1	2	21	43	896
2019	Gay or lesbian	26	25	25	8	13	0	2	22	53	48
2019	Prefer not to answer	16	30	37	9	5	1	2	15	47	166
2018	Heterosexual	15	28	32	16	6	2	2	22	44	932
2018	Gay or lesbian	25	10	36	12	5	10	2	20	39	37
2018	Prefer not to answer	18	28	30	15	8	1	1	23	46	193

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	8	20	35	24	11	1	1	36	29	893
2019	Gay or lesbian	13	19	36	23	9	0	0	32	32	48
2019	Prefer not to answer	10	25	39	17	5	2	2	23	37	165
2018	Heterosexual	8	23	36	23	9	1	1	33	31	932
2018	Gay or lesbian	9	14	43	20	9	5	0	31	24	38
2018	Prefer not to answer	10	22	36	20	9	1	1	30	33	190

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	14	24	28	19	11	1	3	31	40	894
2019	Gay or lesbian	14	31	22	14	19	0	0	32	45	48
2019	Prefer not to answer	15	26	26	17	8	3	5	27	45	166
2018	Heterosexual	14	25	28	19	10	1	2	29	41	929
2018	Gay or lesbian	14	23	37	20	2	2	2	24	38	38
2018	Prefer not to answer	17	24	31	14	10	2	1	25	43	194

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	8	18	29	26	15	2	2	43	27	894
2019	Gay or lesbian	13	11	23	32	19	2	0	52	24	48
2019	Prefer not to answer	9	21	33	20	11	2	4	32	32	165
2018	Heterosexual	8	22	27	26	12	3	2	40	32	931
2018	Gay or lesbian	11	25	32	20	8	2	2	29	38	38
2018	Prefer not to answer	9	22	31	20	13	3	2	35	33	194

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	11	26	36	16	8	1	2	24	39	894
2019	Gay or lesbian	24	22	29	15	9	0	0	25	46	48
2019	Prefer not to answer	13	26	39	13	5	1	4	18	41	165
2018	Heterosexual	12	24	37	16	8	3	1	25	36	935
2018	Gay or lesbian	16	24	31	14	12	2	0	27	41	38
2018	Prefer not to answer	20	23	34	12	6	4	1	18	46	195

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	8	18	36	24	12	1	1	36	26	897
2019	Gay or lesbian	11	35	17	18	18	1	0	36	46	47
2019	Prefer not to answer	9	19	38	20	10	1	2	31	29	166

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	74	18	4	3	1	1	92	4	895
2019	Gay or lesbian	80	9	2	7	0	2	91	7	48
2019	Prefer not to answer	67	21	5	6	1	1	88	7	166

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	35	32	13	7	4	5	5	74	12	895
2019	Gay or lesbian	46	27	6	11	6	2	2	77	17	48
2019	Prefer not to answer	25	30	16	9	7	7	6	63	19	165
2018	Heterosexual	28	37	12	8	5	6	3	72	14	939
2018	Gay or lesbian	25	47	11	7	2	4	3	78	10	38
2018	Prefer not to answer	22	31	18	10	6	8	5	61	18	193

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	54	31	5	7	2	0	86	9	892
2019	Gay or lesbian	65	24	6	1	4	0	89	5	48
2019	Prefer not to answer	44	30	11	9	5	0	75	14	165
2018	Heterosexual	54	32	6	5	3	0	86	8	938
2018	Gay or lesbian	47	46	0	0	7	0	93	7	38
2018	Prefer not to answer	42	37	4	9	7	1	80	16	195

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	59	30	4	6	1	0	89	7	891
2019	Gay or lesbian	76	15	2	6	1	0	91	7	48
2019	Prefer not to answer	54	30	10	4	2	0	84	6	166
2018	Heterosexual	58	33	5	3	1	0	90	4	936
2018	Gay or lesbian	62	29	4	5	0	0	91	5	38
2018	Prefer not to answer	54	31	7	5	1	1	86	7	193

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	53	35	7	3	1	1	0	89	4	894
2019	Gay or lesbian	67	16	10	2	2	3	0	86	4	48
2019	Prefer not to answer	46	32	9	10	3	0	1	79	13	166
2018	Heterosexual	49	39	6	3	1	1	0	89	5	935
2018	Gay or lesbian	56	35	4	5	0	0	0	91	5	38
2018	Prefer not to answer	41	43	9	5	1	1	0	84	7	195

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	54	29	9	3	2	1	3	86	5	896
2019	Gay or lesbian	54	25	8	8	0	1	4	83	8	48
2019	Prefer not to answer	47	27	15	6	1	2	1	77	7	166

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	46	34	10	7	2	0	1	81	9	895
2019	Gay or lesbian	47	25	10	9	8	1	0	73	17	48
2019	Prefer not to answer	42	31	11	12	1	2	1	74	14	165
2018	Heterosexual	45	33	11	6	3	0	1	80	10	934
2018	Gay or lesbian	43	34	7	4	9	0	2	79	14	38
2018	Prefer not to answer	38	33	13	10	7	0	0	70	17	195

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	55	29	8	5	2	1	1	85	7	892
2019	Gay or lesbian	53	28	8	4	6	1	0	82	10	48
2019	Prefer not to answer	51	24	12	8	2	1	1	77	11	166
2018	Heterosexual	54	29	8	3	3	2	1	86	6	933
2018	Gay or lesbian	51	37	7	0	0	5	0	93	0	38
2018	Prefer not to answer	47	30	9	7	3	3	0	80	11	194

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	51	34	7	4	2	0	0	86	6	896
2019	Gay or lesbian	45	29	6	13	4	1	2	76	18	48
2019	Prefer not to answer	48	23	15	9	4	1	1	72	13	166
2018	Heterosexual	50	33	7	5	3	1	1	84	9	933
2018	Gay or lesbian	40	45	9	3	5	0	0	84	7	37
2018	Prefer not to answer	42	36	9	7	6	0	0	78	13	193

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	87	10	1	1	1	0	98	2	892
2019	Gay or lesbian	82	11	4	2	0	1	94	2	47
2019	Prefer not to answer	80	14	3	2	1	1	94	2	165

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	67	20	4	4	3	1	2	89	7	896
2019	Gay or lesbian	66	23	4	4	0	1	2	92	4	47
2019	Prefer not to answer	58	20	9	5	3	2	2	82	9	166

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	69	21	6	3	2	0	0	90	4	897
2019	Gay or lesbian	60	28	6	2	2	1	0	90	4	48
2019	Prefer not to answer	60	17	13	3	4	2	1	79	7	166
2018	Heterosexual	64	23	7	2	2	1	0	88	5	934
2018	Gay or lesbian	74	17	2	0	7	0	0	91	7	38
2018	Prefer not to answer	51	33	5	5	4	1	0	85	9	194

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	58	27	7	6	2	0	0	85	8	894
2019	Gay or lesbian	47	34	12	4	4	0	0	81	8	48
2019	Prefer not to answer	52	24	12	9	2	1	0	77	11	165
2018	Heterosexual	55	27	9	5	4	0	1	83	8	935
2018	Gay or lesbian	59	27	3	7	5	0	0	86	11	38
2018	Prefer not to answer	44	29	11	11	6	0	0	72	17	195

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	25	52	11	9	0	1	2	79	10	289
2019	Prefer not to answer	17	60	6	13	2	0	2	78	15	46

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	33	41	12	6	2	6	79	8	890
2019	Gay or lesbian	33	31	12	14	2	8	70	17	47
2019	Prefer not to answer	30	36	15	6	3	10	73	10	163
2018	Heterosexual	36	38	12	5	2	6	79	8	935
2018	Gay or lesbian	36	43	7	4	0	10	88	5	38
2018	Prefer not to answer	30	34	18	7	3	7	70	11	195

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	31	41	16	8	3	2	73	11	888
2019	Gay or lesbian	32	30	20	6	8	4	64	14	46
2019	Prefer not to answer	24	40	21	10	3	3	66	13	164
2018	Heterosexual	32	41	16	6	3	2	74	9	935
2018	Gay or lesbian	33	44	12	2	4	5	81	7	38
2018	Prefer not to answer	26	37	18	12	5	2	64	17	195

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	22	40	18	10	4	6	66	14	886
2019	Gay or lesbian	27	28	18	10	8	9	60	20	47
2019	Prefer not to answer	19	31	27	8	6	9	55	16	162
2018	Heterosexual	22	40	21	8	2	6	66	11	931
2018	Gay or lesbian	24	43	7	9	4	12	76	16	38
2018	Prefer not to answer	18	37	21	12	7	5	58	20	196

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	21	40	18	12	5	3	63	18	891
2019	Gay or lesbian	22	46	8	14	4	6	72	19	47
2019	Prefer not to answer	17	39	16	19	5	4	58	25	163
2018	Heterosexual	21	43	16	13	4	3	66	18	935
2018	Gay or lesbian	19	43	12	9	12	5	66	22	38
2018	Prefer not to answer	19	35	17	19	7	4	56	26	196

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	67	23	6	1	1	2	92	2	895
2019	Gay or lesbian	69	24	4	2	0	1	94	2	48
2019	Prefer not to answer	60	27	9	0	2	1	88	2	166

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	30	49	15	5	1	1	79	6	895
2019	Gay or lesbian	21	59	11	6	4	0	79	10	48
2019	Prefer not to answer	31	41	15	9	1	4	75	9	166
2018	Heterosexual	31	50	12	5	1	1	81	6	937
2018	Gay or lesbian	27	52	2	9	2	7	85	13	37
2018	Prefer not to answer	29	46	14	7	3	1	75	11	196

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	18	42	20	12	4	3	62	17	888
2019	Gay or lesbian	9	37	23	16	10	6	49	27	47
2019	Prefer not to answer	18	29	24	20	4	5	50	25	165

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	44	38	10	5	2	1	1	83	7	896
2019	Gay or lesbian	48	33	10	5	2	0	2	83	7	48
2019	Prefer not to answer	37	37	11	7	3	2	2	78	11	165
2018	Heterosexual	46	37	8	5	3	1	1	85	8	935
2018	Gay or lesbian	57	34	2	2	3	0	2	93	5	38
2018	Prefer not to answer	43	39	5	6	3	3	1	85	9	196

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	46	38	11	3	1	1	0	85	4	890
2019	Gay or lesbian	50	28	17	0	2	2	0	80	2	48
2019	Prefer not to answer	40	30	21	4	1	3	1	73	5	165
2018	Heterosexual	45	40	9	3	1	1	0	86	4	929
2018	Gay or lesbian	48	44	7	0	0	0	0	93	0	38
2018	Prefer not to answer	38	39	16	4	1	1	0	78	5	192

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	22	24	21	11	8	11	4	53	22	894
2019	Gay or lesbian	22	32	20	16	6	5	0	57	23	48
2019	Prefer not to answer	11	25	17	13	10	16	7	48	31	165
2018	Heterosexual	21	26	19	12	8	12	2	54	23	935
2018	Gay or lesbian	29	45	3	4	9	4	5	82	15	38
2018	Prefer not to answer	16	22	23	12	11	13	3	45	27	195

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	27	38	15	12	5	2	0	67	18	890
2019	Gay or lesbian	27	44	10	11	8	0	0	71	19	47
2019	Prefer not to answer	14	33	26	15	7	4	2	49	23	165
2018	Heterosexual	24	41	18	11	4	2	0	67	15	936
2018	Gay or lesbian	20	45	17	16	0	2	0	67	16	38
2018	Prefer not to answer	21	33	18	14	10	3	1	56	25	195

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	22	32	17	14	11	2	2	56	26	894
2019	Gay or lesbian	29	26	10	18	10	4	4	59	30	48
2019	Prefer not to answer	14	27	15	17	18	4	4	45	38	165
2018	Heterosexual	23	32	18	15	9	2	2	57	25	937
2018	Gay or lesbian	22	40	19	16	3	0	0	63	19	38
2018	Prefer not to answer	22	18	16	21	15	4	3	43	39	195

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	55	24	12	4	3	0	4	82	6	895
2019	Gay or lesbian	69	15	4	8	0	0	4	88	8	48
2019	Prefer not to answer	49	24	16	4	3	2	3	76	7	165

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	66	8	6	3	3	1	13	86	7	895
2019	Gay or lesbian	66	12	2	0	4	3	14	93	4	48
2019	Prefer not to answer	63	11	3	3	4	2	15	88	8	164

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	56	21	13	3	3	1	4	81	6	896
2019	Gay or lesbian	53	24	13	4	0	0	6	82	4	48
2019	Prefer not to answer	48	24	14	3	4	1	5	77	8	164

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	51	20	12	5	4	2	6	77	10	892
2019	Gay or lesbian	43	19	18	6	9	0	6	66	15	48
2019	Prefer not to answer	37	18	18	8	7	5	6	62	17	162

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	56	13	8	7	5	2	9	77	13	891
2019	Gay or lesbian	50	14	2	14	8	1	11	73	24	47
2019	Prefer not to answer	53	9	9	6	10	2	12	71	18	161

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	72	12	6	3	2	1	5	89	5	894
2019	Gay or lesbian	65	15	4	6	2	3	5	87	9	48
2019	Prefer not to answer	71	11	6	3	0	2	7	89	4	162

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	80	7	3	2	2	2	4	93	4	894
2019	Gay or lesbian	66	15	4	0	4	6	5	91	4	48
2019	Prefer not to answer	65	12	4	2	2	6	9	91	5	164

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	82	5	1	0	1	1	9	97	2	888
2019	Gay or lesbian	81	4	0	0	3	0	12	96	4	48
2019	Prefer not to answer	77	5	2	2	1	1	13	95	3	162

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	24	49	15	7	2	4	0	75	9	894
2019	Gay or lesbian	28	43	12	6	8	3	0	74	14	48
2019	Prefer not to answer	20	42	21	7	2	6	1	66	11	164
2018	Heterosexual	28	42	19	4	3	3	0	73	8	937
2018	Gay or lesbian	34	43	9	11	0	3	0	80	11	37
2018	Prefer not to answer	22	38	22	11	3	4	0	63	14	195

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	46	40	9	3	1	1	87	5	888
2019	Gay or lesbian	40	38	8	15	0	0	77	15	48
2019	Prefer not to answer	33	43	14	6	2	2	77	8	165
2018	Heterosexual	48	40	7	3	1	1	89	4	932
2018	Gay or lesbian	51	35	2	7	0	5	91	7	38
2018	Prefer not to answer	39	36	12	9	3	2	76	12	194

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	51	35	9	2	1	2	88	3	895
2019	Gay or lesbian	49	35	12	2	0	2	86	2	47
2019	Prefer not to answer	39	40	13	3	2	3	81	6	163
2018	Heterosexual	48	37	8	3	1	3	88	4	929
2018	Gay or lesbian	58	33	2	2	0	5	95	2	38
2018	Prefer not to answer	38	40	13	5	2	1	80	7	195

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	60	32	6	2	1	0	0	92	3	894
2019	Gay or lesbian	56	32	4	4	3	0	0	89	7	48
2019	Prefer not to answer	50	37	8	3	1	1	0	87	5	164
2018	Heterosexual	59	32	6	2	1	0	0	91	3	932
2018	Gay or lesbian	58	35	5	3	0	0	0	93	3	37
2018	Prefer not to answer	47	41	7	3	1	0	1	89	4	195

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	60	29	8	2	1	0	0	89	3	891
2019	Gay or lesbian	51	26	19	0	4	0	0	77	4	48
2019	Prefer not to answer	44	37	13	3	2	1	1	82	5	165
2018	Heterosexual	58	30	8	2	1	0	0	88	4	929
2018	Gay or lesbian	60	28	4	4	0	3	0	91	5	37
2018	Prefer not to answer	42	35	15	4	3	1	0	78	7	196

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	55	32	7	3	2	0	88	5	888
2019	Gay or lesbian	49	32	15	2	2	0	81	4	48
2019	Prefer not to answer	43	35	13	6	2	1	79	8	161
2018	Heterosexual	53	35	7	4	1	0	88	5	933
2018	Gay or lesbian	54	27	11	4	0	3	84	4	38
2018	Prefer not to answer	37	38	18	3	4	0	75	7	193

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	54	23	10	7	3	3	1	80	10	896
2019	Gay or lesbian	46	27	13	8	4	2	0	75	12	48
2019	Prefer not to answer	40	28	18	7	4	4	0	70	12	165
2018	Heterosexual	53	24	12	6	3	2	0	79	9	932
2018	Gay or lesbian	50	31	12	2	3	2	0	83	5	38
2018	Prefer not to answer	37	26	21	9	5	2	1	64	15	196

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Heterosexual	35	34	31	898
2019	Gay or lesbian	42	31	28	48
2019	Prefer not to answer	35	28	37	165
2018	Heterosexual	33	39	28	940
2018	Gay or lesbian	32	42	26	38
2018	Prefer not to answer	36	29	35	195

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Heterosexual	15	34	32	3	11	5	315
2019	Gay or lesbian	5	37	37	0	17	4	19
2019	Prefer not to answer	20	30	26	7	6	12	55
2018	Heterosexual	15	36	28	4	10	7	307
2018	Gay or lesbian	0	46	31	0	7	16	13
2018	Prefer not to answer	18	33	29	5	8	7	67

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	33	45	9	8	2	1	3	81	10	890
2019	Gay or lesbian	28	48	8	8	2	0	5	81	10	48
2019	Prefer not to answer	31	48	10	7	1	0	3	82	8	164

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	56	26	7	2	1	5	3	89	3	887
2019	Gay or lesbian	59	27	4	0	2	3	5	94	2	48
2019	Prefer not to answer	53	27	8	2	1	7	3	88	3	164

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	11	89	897
2019	Bisexual	20	80	30
2019	Prefer not to answer	11	89	164
2018	Heterosexual	9	91	939
2018	Prefer not to answer	12	88	195

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	48	52	97
2019	Prefer not to answer	62	38	20
2018	Heterosexual	45	55	88
2018	Prefer not to answer	53	47	23

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	64	36	97
2019	Prefer not to answer	37	63	20
2018	Heterosexual	76	24	88
2018	Prefer not to answer	43	57	23

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	7	93	97
2018	Prefer not to answer	0	100	23

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Heterosexual	100	97
2019	Prefer not to answer	100	20
2018	Heterosexual	100	88
2018	Prefer not to answer	100	23

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	0	100	20
2018	Heterosexual	0	100	88

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	7	93	97
2019	Prefer not to answer	0	100	20
2018	Prefer not to answer	0	100	23

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	35	65	97
2019	Prefer not to answer	50	50	20
2018	Heterosexual	29	71	88
2018	Prefer not to answer	40	60	23

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	37	63	97
2019	Prefer not to answer	41	59	20
2018	Heterosexual	41	59	88
2018	Prefer not to answer	27	73	23

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	38	62	97
2019	Prefer not to answer	44	56	20
2018	Heterosexual	44	56	88
2018	Prefer not to answer	40	60	23

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	42	58	97
2019	Prefer not to answer	43	57	20
2018	Heterosexual	39	61	88
2018	Prefer not to answer	28	72	23

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	23	77	97
2018	Heterosexual	23	77	88
2018	Prefer not to answer	28	72	23

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	61	39	97
2019	Prefer not to answer	39	61	20
2018	Heterosexual	63	37	88
2018	Prefer not to answer	68	32	23

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	31	69	97
2019	Prefer not to answer	32	68	20
2018	Heterosexual	30	70	88
2018	Prefer not to answer	28	72	23

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Heterosexual	100	97
2019	Prefer not to answer	100	20
2018	Prefer not to answer	100	23

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	0	100	20
2018	Heterosexual	5	95	88

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	7	93	97

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	42	58	97
2019	Prefer not to answer	48	52	20
2018	Heterosexual	39	61	88
2018	Prefer not to answer	43	57	23

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	27	73	97
2019	Prefer not to answer	25	75	20
2018	Heterosexual	17	83	88

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	15	85	97
2018	Heterosexual	14	86	88
2018	Prefer not to answer	27	73	23

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	56	44	96
2019	Prefer not to answer	53	47	20
2018	Heterosexual	51	49	88
2018	Prefer not to answer	53	47	23

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	31	69	96
2018	Heterosexual	31	69	88
2018	Prefer not to answer	31	69	23

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	7	93	96
2019	Prefer not to answer	24	76	20
2018	Heterosexual	9	91	88

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	16	84	96
2018	Heterosexual	15	85	88

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	8	92	96
2018	Heterosexual	7	93	88

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	6	94	96
2019	Prefer not to answer	0	100	20
2018	Prefer not to answer	0	100	23

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	14	86	96
2018	Heterosexual	13	87	88
2018	Prefer not to answer	24	76	23

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	19	81	96
2019	Prefer not to answer	23	77	20
2018	Heterosexual	15	85	88
2018	Prefer not to answer	24	76	23

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	24	76	96
2019	Prefer not to answer	24	76	20
2018	Heterosexual	26	74	88

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	14	86	88
2018	Heterosexual	10	90	86

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	21	79	88
2018	Heterosexual	17	83	86

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	10	90	88
2018	Heterosexual	12	88	86

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	7	93	88
2019	Prefer not to answer	0	100	20
2018	Prefer not to answer	0	100	23

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	7	93	88
2018	Heterosexual	7	93	86

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	15	85	88
2018	Heterosexual	10	90	86

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	10	90	88
2018	Heterosexual	18	82	86

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	9	91	88
2018	Heterosexual	9	91	86

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	15	85	88
2018	Heterosexual	13	87	86

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	27	73	88
2019	Prefer not to answer	38	62	20
2018	Heterosexual	25	75	86
2018	Prefer not to answer	24	76	23

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	14	86	88
2019	Prefer not to answer	0	100	20
2018	Heterosexual	10	90	86

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	49	51	88
2019	Prefer not to answer	38	62	20
2018	Heterosexual	48	52	86
2018	Prefer not to answer	28	72	23

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	0	100	20

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	47	53	88
2019	Prefer not to answer	48	52	20
2018	Heterosexual	44	56	86
2018	Prefer not to answer	49	51	23

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	0	100	88
2018	Heterosexual	8	92	86
2018	Prefer not to answer	0	100	23

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	9	91	88
2018	Heterosexual	11	89	86
2018	Prefer not to answer	24	76	23

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	12	88	895
2019	Gay or lesbian	11	89	48
2019	Prefer not to answer	15	85	164

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	19	18	17	5	4	29	8	58	15	895
2019	Gay or lesbian	21	18	16	5	2	29	9	64	11	48
2019	Prefer not to answer	12	11	23	7	5	35	7	40	20	165
2018	Heterosexual	17	15	17	5	3	36	7	56	14	933
2018	Gay or lesbian	12	29	17	7	0	33	3	64	11	38
2018	Prefer not to answer	12	13	21	7	5	35	7	43	21	195

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	40	35	13	3	3	6	0	79	7	896
2019	Gay or lesbian	45	26	10	8	2	4	5	79	11	48
2019	Prefer not to answer	29	34	18	6	2	11	0	71	8	165
2018	Heterosexual	35	34	14	3	1	11	1	79	5	935
2018	Gay or lesbian	39	35	11	5	0	8	3	82	5	38
2018	Prefer not to answer	27	35	19	6	1	10	2	70	8	194

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	5	95	894
2019	Gay or lesbian	14	86	48
2019	Prefer not to answer	7	93	166
2018	Heterosexual	5	95	931
2018	Prefer not to answer	6	94	196

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	48	52	50
2018	Heterosexual	34	66	49
2018	Prefer not to answer	41	59	12

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	70	30	50
2019	Prefer not to answer	100	0	12
2018	Heterosexual	90	10	49

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Heterosexual	100	50
2019	Prefer not to answer	100	12
2018	Heterosexual	100	49
2018	Prefer not to answer	100	12

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	0	100	12

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	Heterosexual	100	50
2019	Prefer not to answer	100	12
2018	Prefer not to answer	100	12

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	0	100	12
2018	Heterosexual	10	90	49

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	28	72	47
2018	Heterosexual	22	78	49

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	11	89	47
2018	Heterosexual	15	85	49

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	19	81	47
2018	Heterosexual	21	79	49

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	36	64	47
2018	Heterosexual	37	63	49
2018	Prefer not to answer	44	56	11

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	20	80	47
2018	Heterosexual	19	81	49

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2019	Heterosexual	100	47
2019	Prefer not to answer	100	11
2018	Heterosexual	100	49
2018	Prefer not to answer	100	11

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	Heterosexual	100	47
2019	Prefer not to answer	100	11
2018	Heterosexual	100	49
2018	Prefer not to answer	100	11

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	0	100	47
2019	Prefer not to answer	0	100	11

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	13	87	47
2019	Prefer not to answer	0	100	11

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Heterosexual	100	47
2019	Prefer not to answer	100	11
2018	Prefer not to answer	100	11

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	19	81	47
2018	Heterosexual	12	88	49

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Heterosexual	100	47
2019	Prefer not to answer	100	11
2018	Heterosexual	100	49
2018	Prefer not to answer	100	11

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	16	84	47
2018	Heterosexual	18	82	49

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	32	68	47
2019	Prefer not to answer	46	54	11
2018	Heterosexual	32	68	49
2018	Prefer not to answer	43	57	12

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	17	83	47
2019	Prefer not to answer	0	100	11
2018	Heterosexual	12	88	49

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	11	89	47

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	0	100	11
2018	Prefer not to answer	0	100	12

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	0	100	11
2018	Heterosexual	11	89	49

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	10	90	47
2018	Heterosexual	13	87	49

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	51	49	47
2019	Prefer not to answer	48	52	11
2018	Heterosexual	45	55	49

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2019	Prefer not to answer	100	10
2018	Heterosexual	100	47
2018	Prefer not to answer	100	12

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	0	100	10
2018	Prefer not to answer	0	100	12

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	0	100	10
2018	Prefer not to answer	0	100	12

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	0	100	10
2018	Heterosexual	19	81	47

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	0	100	10

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	51	49	10
2018	Heterosexual	60	40	47
2018	Prefer not to answer	50	50	12

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	0	100	10

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	49	51	10
2018	Heterosexual	67	33	47

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	0	100	10
2018	Heterosexual	0	100	47

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	5	95	894
2019	Gay or lesbian	11	89	48
2019	Prefer not to answer	7	93	164

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	21	16	17	2	2	33	8	63	7	894
2019	Gay or lesbian	15	15	22	0	4	33	12	54	7	47
2019	Prefer not to answer	10	12	23	4	3	41	7	43	14	166
2018	Heterosexual	18	16	16	3	1	40	6	62	7	933
2018	Gay or lesbian	17	28	2	4	0	40	8	87	8	38
2018	Prefer not to answer	12	14	18	5	3	40	9	49	15	190

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	43	32	13	2	2	7	1	81	4	895
2019	Gay or lesbian	39	35	12	2	4	4	4	81	6	48
2019	Prefer not to answer	31	33	15	4	1	16	0	77	6	166
2018	Heterosexual	36	32	15	2	1	13	1	79	4	933
2018	Gay or lesbian	41	42	2	0	0	10	5	97	0	38
2018	Prefer not to answer	29	34	17	4	2	11	3	73	7	193

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	23	31	22	11	12	1	54	23	897
2019	Gay or lesbian	31	29	12	6	22	0	60	28	48
2019	Prefer not to answer	18	32	26	9	15	0	49	25	165
2018	Heterosexual	20	25	25	15	14	2	45	29	936
2018	Gay or lesbian	14	39	26	9	12	0	53	21	38
2018	Prefer not to answer	21	24	19	17	17	2	46	34	196

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	19	29	28	14	9	0	0	48	24	896
2019	Gay or lesbian	20	34	21	13	12	0	0	54	24	48
2019	Prefer not to answer	17	34	25	15	9	0	0	51	24	165
2018	Heterosexual	15	26	31	18	10	0	0	41	28	935
2018	Gay or lesbian	10	26	36	14	9	3	2	37	25	38
2018	Prefer not to answer	20	23	31	16	10	0	0	43	26	194

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	24	31	25	12	7	0	0	55	19	886
2019	Gay or lesbian	23	20	28	13	16	0	0	43	29	47
2019	Prefer not to answer	17	35	24	15	8	0	1	52	23	166
2018	Heterosexual	18	30	26	16	8	0	1	49	24	935
2018	Gay or lesbian	8	41	30	9	9	3	0	50	19	38
2018	Prefer not to answer	16	34	23	19	7	0	1	51	26	195

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	23	26	26	14	10	0	1	49	24	892
2019	Gay or lesbian	28	23	15	15	16	0	2	53	32	47
2019	Prefer not to answer	18	27	24	12	16	1	2	46	30	163
2018	Heterosexual	19	26	25	16	12	1	1	46	28	933
2018	Gay or lesbian	9	36	22	16	12	3	2	48	29	38
2018	Prefer not to answer	19	26	23	21	10	1	1	45	32	196

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	50	26	11	6	4	0	3	78	10	892
2019	Gay or lesbian	53	10	20	8	6	0	4	65	14	48
2019	Prefer not to answer	44	23	13	7	4	1	8	74	12	166
2018	Heterosexual	43	25	15	7	5	0	5	71	13	932
2018	Gay or lesbian	41	17	18	10	2	3	9	66	14	38
2018	Prefer not to answer	38	33	13	9	4	0	3	73	14	191

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	36	31	19	8	6	0	1	67	14	892
2019	Gay or lesbian	34	24	23	9	10	0	0	58	19	48
2019	Prefer not to answer	28	33	20	9	8	1	2	63	17	165
2018	Heterosexual	30	28	22	11	10	0	1	58	20	934
2018	Gay or lesbian	29	26	33	2	7	3	0	57	9	38
2018	Prefer not to answer	30	27	22	12	8	0	1	58	20	195

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	31	36	20	8	3	0	1	68	12	895
2019	Gay or lesbian	24	34	24	9	6	4	0	60	15	48
2019	Prefer not to answer	23	37	22	9	8	1	2	60	17	166
2018	Heterosexual	27	36	23	10	3	1	1	64	13	934
2018	Gay or lesbian	19	32	32	10	2	3	2	54	12	38
2018	Prefer not to answer	25	33	23	11	6	1	1	58	18	195

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	24	37	23	11	4	0	0	62	15	893
2019	Gay or lesbian	24	28	24	16	8	0	0	52	24	48
2019	Prefer not to answer	19	33	26	17	5	0	1	53	21	166
2018	Heterosexual	22	35	28	9	4	0	1	58	13	934
2018	Gay or lesbian	14	25	40	14	3	3	2	41	17	38
2018	Prefer not to answer	18	36	23	15	7	1	0	54	22	195

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	31	33	20	10	6	0	1	65	15	894
2019	Gay or lesbian	17	32	33	7	10	0	0	49	17	48
2019	Prefer not to answer	25	33	24	9	6	1	2	60	15	166
2018	Heterosexual	26	33	24	11	4	0	1	60	16	932
2018	Gay or lesbian	12	33	30	16	5	3	0	47	22	38
2018	Prefer not to answer	26	31	16	15	10	0	0	58	26	195

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	51	26	12	6	4	0	1	78	10	892
2019	Gay or lesbian	32	20	29	11	8	0	0	52	19	48
2019	Prefer not to answer	41	26	15	6	9	1	3	70	15	165

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	34	32	20	9	4	0	1	67	12	887
2019	Gay or lesbian	31	34	18	12	6	0	0	64	18	48
2019	Prefer not to answer	34	34	19	6	3	2	1	70	10	165
2018	Heterosexual	30	33	22	10	4	0	1	64	15	926
2018	Gay or lesbian	20	27	32	14	5	3	0	48	19	37
2018	Prefer not to answer	31	30	21	11	4	1	3	63	15	195

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	63	22	9	3	2	0	1	86	5	888
2019	Gay or lesbian	47	29	13	6	2	0	4	79	8	48
2019	Prefer not to answer	51	28	9	7	2	1	2	81	9	166
2018	Heterosexual	55	26	11	3	2	0	2	83	6	930
2018	Gay or lesbian	35	36	19	2	3	3	2	74	5	38
2018	Prefer not to answer	47	27	13	6	3	0	3	77	9	196

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	79	10	3	1	1	1	6	95	2	891
2019	Gay or lesbian	77	6	6	0	1	2	8	92	1	48
2019	Prefer not to answer	76	9	3	1	1	2	8	94	2	166
2018	Heterosexual	74	13	5	1	1	0	6	93	2	933
2018	Gay or lesbian	66	12	5	2	3	0	12	89	6	38
2018	Prefer not to answer	68	18	5	1	1	0	7	92	2	194

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	77	10	6	2	3	0	2	89	5	886
2019	Gay or lesbian	75	8	6	5	4	0	2	85	9	48
2019	Prefer not to answer	67	14	6	4	3	2	4	86	7	165
2018	Heterosexual	76	10	5	2	2	1	4	90	5	932
2018	Gay or lesbian	67	14	5	5	5	2	2	85	10	38
2018	Prefer not to answer	70	10	6	3	4	2	5	87	7	194

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	59	25	9	4	2	1	86	5	889
2019	Gay or lesbian	62	24	8	2	4	0	86	6	47
2019	Prefer not to answer	52	29	11	2	3	4	84	4	165
2018	Heterosexual	61	24	8	3	1	1	87	5	932
2018	Gay or lesbian	46	36	10	5	0	4	85	5	38
2018	Prefer not to answer	53	27	11	5	1	2	82	7	195

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	67	16	8	4	3	1	84	8	886
2019	Gay or lesbian	56	18	8	7	12	0	74	18	46
2019	Prefer not to answer	54	22	10	6	4	5	80	10	164
2018	Heterosexual	61	18	9	6	4	1	80	10	931
2018	Gay or lesbian	60	10	4	17	4	4	73	22	38
2018	Prefer not to answer	52	20	13	9	3	3	74	13	195

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	60	12	5	2	1	19	89	5	884
2019	Gay or lesbian	58	23	6	0	2	10	91	2	47
2019	Prefer not to answer	52	15	5	1	1	26	91	3	166
2018	Heterosexual	54	14	5	2	1	25	90	3	929
2018	Gay or lesbian	55	10	8	5	0	23	84	6	37
2018	Prefer not to answer	49	14	8	2	1	26	86	4	194

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	76	15	5	1	0	3	94	1	885
2019	Gay or lesbian	75	13	6	0	2	4	92	2	48
2019	Prefer not to answer	73	16	4	0	1	6	95	1	166
2018	Heterosexual	72	16	5	1	1	5	92	2	931
2018	Gay or lesbian	64	14	5	5	0	12	89	5	37
2018	Prefer not to answer	69	21	3	3	0	4	93	3	194

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	76	10	6	3	3	0	2	88	6	891
2019	Gay or lesbian	72	10	2	7	7	0	2	84	14	48
2019	Prefer not to answer	73	14	4	2	2	1	5	91	5	166
2018	Heterosexual	71	13	5	2	4	0	3	88	7	934
2018	Gay or lesbian	71	4	2	12	9	0	2	77	22	38
2018	Prefer not to answer	72	12	7	2	2	1	4	88	5	196

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	51	29	14	3	2	0	1	81	5	892
2019	Gay or lesbian	44	24	14	4	11	4	0	71	15	48
2019	Prefer not to answer	50	26	18	2	1	0	3	78	3	165
2018	Heterosexual	46	27	17	6	3	0	2	74	9	930
2018	Gay or lesbian	31	28	27	11	0	0	2	61	11	38
2018	Prefer not to answer	43	31	14	5	3	0	5	77	9	194

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	19	35	35	9	2	0	54	11	896
2019	Gay or lesbian	23	27	39	9	2	0	50	11	48
2019	Prefer not to answer	13	32	40	8	5	1	46	14	165
2018	Heterosexual	13	35	35	13	4	0	48	16	939
2018	Gay or lesbian	10	31	45	5	9	0	41	14	38
2018	Prefer not to answer	14	28	38	17	3	0	42	20	196

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	5	17	36	29	12	0	41	23	886
2019	Gay or lesbian	7	24	33	24	11	0	35	32	48
2019	Prefer not to answer	8	20	41	21	8	1	30	29	164
2018	Heterosexual	8	17	38	25	12	0	36	25	926
2018	Gay or lesbian	5	14	46	23	12	0	35	19	37
2018	Prefer not to answer	6	23	38	21	11	0	32	30	194

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	48	42	7	2	1	0	90	3	888
2019	Gay or lesbian	47	36	5	6	4	2	85	10	47
2019	Prefer not to answer	43	39	11	4	1	1	83	5	166
2018	Heterosexual	49	40	7	3	1	1	90	3	931
2018	Gay or lesbian	54	37	4	4	0	0	92	4	38
2018	Prefer not to answer	40	44	10	4	1	1	85	5	194

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	36	42	12	6	4	0	0	78	10	894
2019	Gay or lesbian	30	43	19	6	2	0	0	73	8	48
2019	Prefer not to answer	29	38	17	8	4	1	2	69	13	165
2018	Heterosexual	37	39	13	8	2	1	0	77	10	938
2018	Gay or lesbian	25	53	13	7	2	0	0	77	9	38
2018	Prefer not to answer	28	44	13	9	4	1	0	73	13	194

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	13	87	896
2019	Gay or lesbian	19	81	48
2019	Prefer not to answer	19	81	164

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	83	17	115
2019	Gay or lesbian	90	10	10
2019	Prefer not to answer	91	9	32

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	59	30	4	4	2	0	0	90	6	91
2019	Prefer not to answer	59	23	8	6	4	0	0	82	10	29

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	27	30	21	10	10	2	1	28	72	890
2019	Gay or lesbian	29	31	21	14	6	0	0	29	71	48
2019	Prefer not to answer	25	33	18	10	11	2	1	26	74	165
2018	Heterosexual	29	25	20	13	10	2	0	30	70	937
2018	Gay or lesbian	31	33	29	5	0	2	0	32	68	38
2018	Prefer not to answer	24	31	21	12	8	2	1	25	75	195

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	61	39	640
2019	Gay or lesbian	59	41	34
2019	Prefer not to answer	55	45	120

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	35	65	621
2019	Gay or lesbian	43	57	34
2019	Prefer not to answer	39	61	116
2018	Heterosexual	33	67	643
2018	Gay or lesbian	37	63	25
2018	Prefer not to answer	28	72	137

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	22	29	16	16	11	1	5	54	29	625
2019	Gay or lesbian	10	41	11	19	14	0	5	54	34	34
2019	Prefer not to answer	14	29	26	15	9	2	5	46	26	114
2018	Heterosexual	23	29	19	13	7	1	9	57	22	644
2018	Prefer not to answer	20	22	17	12	18	1	9	47	34	137

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	6	15	15	22	33	2	6	23	61	626
2019	Gay or lesbian	7	8	10	35	33	0	8	16	74	34
2019	Prefer not to answer	6	11	17	21	36	2	8	18	63	114
2018	Heterosexual	5	11	15	25	37	1	6	18	66	644
2018	Prefer not to answer	5	6	12	22	41	3	10	14	72	138

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	36	19	14	13	11	0	7	60	25	879
2019	Gay or lesbian	31	25	18	8	12	0	7	60	21	48
2019	Prefer not to answer	30	20	18	9	18	0	4	52	29	158
2018	Heterosexual	36	16	16	12	11	1	8	56	26	935
2018	Gay or lesbian	33	15	19	5	17	0	11	54	25	38
2018	Prefer not to answer	30	18	21	7	12	1	12	55	22	193

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Heritage by Question 112. What is your sexual orientation?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment